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Call Center Companies & Agencies

Call centers act as the bridge that connects businesses with their customers. Call center services allow companies to outsource some or all of their customer interactions. From completing outbound calls to call answering/forwarding, answering emails, or responding to text messages. Find a top-rated contact that aligns with your budget and has stellar client reviews. Looking for a contact center for another purpose? Search for top order processing companies, appointment setting services, and telemarketing service providers.

Demand for call center services has skyrocketed in recent years due to the acceleration of the e-commerce market and digital transformation. Call centers have paved the way for new opportunities to connect with customers, gain crucial market insights, and drive sales. Customers expect a lot from businesses nowadays, and the price for failing to provide top-notch service and support can cost more than your company’s reputation.

There are various types of call center services that work wonders for different needs and goals; there are answering services , sales outsourcing, and virtual reception just to name a few. Investing in first-class call center services can be the key competitive differentiator that businesses can leverage to strengthen customer relationships.

Call centers fall under the massive umbrella of business process outsourcing, and they are dedicated to handling incoming and outgoing calls on behalf of companies. They are specialists in the field of customer calls, dedicated to providing great customer services and experiences.

These companies are equipped with the knowledge and tools needed to efficiently manage support requests on phone lines and other digital channels. Businesses can expect to have access to services such as:


  1. Customer Support and Services: Solving customer issues and concerns over the phone or through channels such as emails, live chat, and social media. Customer service refers to the assistance offered before and after purchasing from the company. Meanwhile, customer support focuses on providing specific technical assistance with products or experiences. Both are equally crucial to maintaining positive relationships with customers.

  2. Inbound Call Services: Solutions aimed at handling, managing, and resolving incoming calls. Typically, calls are queued on a system and representatives are assigned to assist customers accordingly. Inbound call services include anything from order processing to technical support.

  3. Outbound Call Services: Solutions focused on making outbound phone calls or outreach to prospective customers. Agents trained for outbound calls specialize in lead generation, sales, and feedback gathering. Outbound call services use specialized dialing systems to efficiently track contacts and call records.

  4. Multichannel Support: Customer-facing communications and support services handled across various channels like email, SMS/MMS messaging, and social media. Multichannel support is a result of the consumer market’s evolution, expanding business reach and providing customers with accessible options.

  5. Back-Office Support:Encompasses services not directly involved with customer-facing initiatives. Most call center companies offer back-office support to help businesses organize customer data, ensure seamless function, and improve customer service.

5 Benefits of Call Center Services


  1. Helps scale business growth and maximize sales opportunities

  2. Improves customer satisfaction and loyalty

  3. Access to knowledgeable professionals and state-of-the-art tools

  4. Provides invaluable data-driven insights on customer behavior

  5. Invaluable competitive advantage to win over customers

What to Consider When Hiring a Call Center

Call center services encompass a vast array of disciplines and fields, so it can be difficult to narrow down and find the perfect service provider for your business. Knowing what factors to weigh and look out for can help you choose a partner that aligns with your objectives. Below are the main factors businesses should assess.

5 Factors to Consider

  • Ranges of Services Offered

  • Tools and Infrastructure

  • Cost

  • Legal Considerations

  • Location and Language

Ranges of Services Offered

Investing in call center services is an exciting milestone for any business, so it's crucial to find a provider that offers the specific services you need. Check what services they specialize in and inquire about how they tailor their services to meet unique requirements. Ensure they have a good track record in the expertise you need by carefully assessing their company profiles and client testimonials.

Tools and Infrastructure

Call center services need specialized software and systems to ensure optimal operational performance. Providers should be equipped with modern tools for managing interactions and seamlessly integrating services across different channels. They should have dedicated technologies such as customer relationship management (CRM), interactive voice response systems (IVR), and automatic call distributed systems. In addition to those, ensure they have strong cyber security measures in place especially since they are handling sensitive customer data.

Cost

Call center services play essential roles in helping businesses generate sales but it’s not a cheap investment. Setting up systems and equipment, training agents, and other miscellaneous costs. When searching for a reliable call center provider, ensure they're pricing model or structure works for your resources. They should be upfront and transparent with their fees. Be vigilant of any hidden costs and immediately ask if there are additional fees.

Legal Considerations

Certain industries and markets require strict compliance with regulations and laws; this is typically the case for companies in the finance and medical industries. Search for a call center provider that has experience in your industry and has a good record of complying with relevant regulations. Ensure their service level agreements (SLA) cover data privacy measures, confidentiality clauses, and liability conditions.

Location and Language

When hiring a call center service provider, geographic location should be heavily considered. Determine whether you need a nearshore or offshore partner for your business because whichever option has its pros and cons.

Search For a Partner With The Right Expertise

There are various types of call center services for different goals and functions. Understanding each expertise can help you shortlist potential service providers and narrow your search. Here are your choices depending on your company’s requirements and objectives:


  • Answering Services: The most common service offered by many call center providers and it focuses on handling incoming calls on behalf of the business. It typically involves answering basic inquiries and operating even outside regular business hours. Answering services is crucial to ensuring customers know that the business is always easily accessible, helping boost overall customer satisfaction.

  • Appointment Setting: Focuses on scheduling meetings and appointments with contacts on behalf of the company. Appointment setting services often align with sales functions and lead generation. This service requires great organizational skills, ensuring there are no scheduling conflicts and that appointments are rescheduled accordingly if necessary.

  • Inbound Appointment Setting:A form of appointment setting service that mainly oversees incoming calls specifically reaching out to schedule appointments with the business.

  • Lead Generation: A type of outbound call center service, lead generation involves identifying, reaching out, and nurturing potential leads for the business. It involves tactics such as prospect identification, lead qualification, data collection, and cold calling. This service helps expand the company’s sales pipeline and save costs by targeting highly qualified leads.

  • Order Processing:Handling the whole operation of taking, processing, and fulfilling customer orders through phone lines or other communication channels. Agents are specially trained with order entry, payment processing, cross-selling, and order tracking. It aims to ensure a seamless ordering experience to reduce the burden on in-house operations.

  • Sales Outsourcing: Call center services that primarily revolve around sales functions, managing sales pipelines and processes on behalf of the company. Sales outsourcing leverages solutions such as account management, lead qualification, direct sales, and sales strategy development.

  • Telemarketing: An outbound call center service that focuses on making calls to potential customers to promote a business’s products or services. There are also different subtypes of telemarketing services — B2C telemarketing, B2B telemarketing, and scripted and conversational telemarketing.

  • Third Party Verification (TPV): Focuses on verifying the authenticity and accuracy provided by customers to businesses during transactions. TPV is often part of regulatory compliance for certain sectors, especially in confirming the consent for big financial transactions.

  • Virtual Receptionist: A form of remote call center and administrative support that focuses on answering typical receptionist functions such as answering calls, managing appointments, and taking messages on behalf of the business. They are usually the first point of contact for customers, and it involves redirecting or transferring calls to trained professionals and departments.

5 Questions to Ask a Call Center


1. Can you describe your quality control and assurance processes?

Quality assurance is a key part of ensuring that customer interactions are aligned with business goals. The purpose of QA is to identify performance problems and improve quality standards. When discussing with a potential service provider, ask more about their quality control assurance and control approach; what key metrics they monitor, how they evaluate agent’s performance, and how they coach their staff.


2. How do you handle customer complaints and escalations?

Customer complaint resolution is a big part and challenge for call center operations. By asking how they handle escalations, you gain insights into how they tailor their solutions and processes for handling difficult situations. You can ask additional questions like an example of their step-by-step approach or tactics.


3. What tools do you use for your services?

Over the recent years, new specialized software and tools have changed the way call center services operate. From managing contact information and deadlines to tracking operational performance and reporting, there are a ton of software solutions available. Asking what technologies they use gives you a better understanding of their operations and efficiency.


4. How do you handle seasonal and unexpected demand surges?

Just like with sales, call volume demand has its highs and lows. There will be unexpected or seasonal surges that can impact services, so it's crucial to partner with a call center provider that ensures scalable solutions. Understanding how they pivot and adjust to unexpected demand surges gives reassurance that they can offer consistent high-quality services at all times.


5. Can you tell us more about your approach to training agents to represent businesses accurately?

Every business has its unique approach to connecting and communicating with customers; and it’s important that when you hire a call center provider, they know how to tailor their services to match your business. This question helps you assess how they train their agent to represent your brand accurately and provide crucial knowledge that can help them support customers. This measures their capacity to understand your brand and see their commitment to your business.


How Much Do Call Center Services Cost?

Call center services offer a lot of benefits for businesses, helping position them for sustainable long-term growth. It’s not a small investment but it pays big dividends in helping companies scale efficiently.

Most call center projects reviewed on Clutch sit below $10,000. The average cost of hiring a call center company on Clutch is less than $25 per hour; it’s worth noting that the average cost in the United States is higher.

Call center operations differ from one case to another. Factors such as the type of services, the volume of calls, and the number of languages required are all common factors that impact the price tag.

Shortlist Agencies by Industry Experience

Call services for different industries should be tailored to meet their specific needs and adjust to the unique market nuances. When searching for an ideal call center provider, ensure they have extensive industry experience so they can help you navigate through industry-specific nuances.

Call Center Services for Information Technology

Call center services in the information technology space focus on providing more technical support such as troubleshooting and issue resolution. Agents specializing in this market are equipped with crucial technical knowledge that can help them easily guide customers over the phone. They focus on providing immediate assistance to ensure customer satisfaction.

Call Center Services for Business Services

In the the financial services sector have processes and protocols designed to handle sensitive financial data. Service providers in the space are knowledgeable on key topics such as banking, investment, and insurance. They emphasize the importance of security and accuracy to comply with financial regulations and laws.

Call Center Services for Medical & Healthcare

Call center services in the medical and healthcare industry play a big role in patient care, focusing on handling sensitive patient information, answering healthcare-related inquiries, scheduling patient appointments, and ensuring patient satisfaction. Their empathy and care are important to improving patient experience.

Call Center Services for Consumer Products & Services

As for companies in the consumer products and services market, call center services revolve around handling customer inquiries, order processing, and managing return requests. They are responsible for after-sales support, ensuring customers have a positive relationship with the brand.

Evaluating Services

It’s natural for business owners to expect results for their investments. Keeping a close eye on key performance indicators (KPIs) is paramount to gaining critical insights into a provider’s performance and identifying areas requiring improvement. Here are some key figures you need to monitor:

  • First Call Resolution (FCR): Measures the performance of the call center for resolving customer concerns on the first call. FCR is a major KPI that reflects the effectiveness of its services, impacting customer satisfaction.

  • Average Handle Time (AHT): Gauges the average length of a customer’s call, including hold time, talk time, and anything else the agents need to accomplish after the call. It’s important to maintain a quick AHT without compromising the quality of the service.

  • Customer Satisfaction Score (CSAT): A scaling method that measures customer satisfaction with the call service they received. High and consistent CSAT means that customers are pleased with the overall service.

  • Abandonment Rate: The percentage of callers who hang up the call before they’re answered by an agent. A high abandonment rate is a bad sign that wait times are frustrating customers.

  • Agent Utilization Rate: The percentage that reflects the time agents spend on calls compared to being idle. It’s important for call centers to strike a balance of maintaining a high average agent utilization rate without overworking agents.

  • Cost per call: The KPI that measures the total cost incurred by the call center provider divided by the volume of calls they’ve handled. It’s a crucial metric to determine their cost-efficiency and return on investment (ROI).

Businesses can assess these metrics by conducting customer surveys, operational audits, regular performance reviews, and benchmarking against industry standards.

Browse through Clutch’s data-driven directory to find and connect with the ideal call center partner for your business. Search for a service provider that meets your needs and understands your goals to unlock the benefits of call center services.

Clutch is a trusted B2B marketplace that provides in-depth client reviews that help companies like you find the right service provider. Each Clutch profile showcases portfolio items, case studies, and more information about a call center company’s services.

Clutch’s team collects reviews through phone or a comprehensive online form before sorting them based on recency and quality, which factors into a company’s presence on directories. Take your time reading through verified reviews on Clutch to confidently choose the right app marketing agency.

Trusted by Thousands of Businesses Worldwide


Clutch empowers better business decisions as the leading marketplace of B2B service providers. Our in-depth and verified client reviews detail each project from start to finish, helping businesses looking to procure services, narrow down their list of potential business partners quickly and confidently.


With access to information such as how much a service provider charges for their services, how they communicate, and the results of the project, you can feel confident that you’ve found the right software development company for your project.


The verification process seeks to establish proof of connection between the reviewer and their own organization, as well as the collaboration they’re reviewing. By verifying the identity of the reviewer and confirming their connection to the project, Clutch is able to confirm that there is no conflict of interest and that the project took place. Buyers can easily identify verified reviews by the check mark in the bottom right corner of the review card. You can learn more about the review verification process here.


Call Center Expertise


Call centers on Clutch are highly skilled and vetted. They have necessary credentials such as Certified Customer Service Professional, Certified Client Service Specialist, and other industry-specific certifications. Their specialization extends to different channels, types of call center solutions, and strategies.


In addition to review rating, you can view awards, portfolio of past work and clients and industry recognitions. Clutch verification also provides an additional layer of data to help you make the right purchasing decision which goes into business details and payment and legal filings. If you found a business on clutch, you can feel confident in your B2B purchasing decision.

Ratings Updated: February 6, 2026
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Contact Center Outsourcing Service Providers

  • Featured

    What are Featured Providers?

    Hugo Inc. Logotype

    Hugo Inc.

    5.0 28 reviews
    Premier Verified
    $1,000+
    < $25 / hr
    1,000 - 9,999
    Chicago, IL

    Services provided

    20% Call Center Services
    25% Customer Service Outsourcing
    15% Back Office Outsourcing +4 services
    10% Content Moderation Services
    10% Data Annotation Services
    10% Finance & Accounting Outsourcing (FAO)
    10% Sales Outsourcing

    Hugo Inc. | Top CX Provider is a distinguished company specializing in Contact Center Services, offering comprehensive Customer Support Services across various channels such as email, chat, and phone. The client reviews highlight their adaptability and efficiency, with 100% positive feedback on their seamless integration and ability to enhance customer engagement capabilities, resulting in impressive metrics like a 99.8% accuracy in order processing and fulfillment.

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    Reviews mention Exceeds expectations

    Clients express high satisfaction with Hugo's services, often noting that their expectations were exceeded. One client highlighted a 30% increase in website traffic and a 25% rise in qualified leads, attributing these successes to Hugo's effective strategies. Another client praised their exceptional multilingual support and timely delivery, stating that Hugo's commitment to understanding company culture significantly enhanced collaboration. Overall, clients commend Hugo for their professionalism, adaptability, and impactful contributions to their business objectives.
    • Digital Marketing, SMM & SEO for Software Solutions Company
      5.0 Dec 8, 2023

      Hugo's project management was exemplary throughout our engagement. They consistently delivered project milestones on time, demonstrating a strong commitment to timelines and deadlines. Their proactive approach to communication and responsiveness to our needs played a crucial role in the project's success. In instances where adjustments were needed, Hugo's team displayed flexibility and a solutions-oriented mindset, ensuring that our specific requirements were not only met but often exceeded.

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    • Multilingual Customer Support for Beverage Company
      5.0 Aug 22, 2023

      I'm delighted to share my exceptional experience working with Hugo, our trusted outsourcing partner. Their commitment to delivering items on time has been truly remarkable. Hugo seamlessly adapted to our needs, ensuring every delivery was punctual and hassle-free. It's been a pleasure collaborating with a team that not only met our expectations but consistently exceeded them. Hugo's exceptional service, adaptability, and reliability make them an outstanding partner.

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    Industry Experience

    Hugo Inc. has garnered positive feedback across multiple industries, including Financial Services, eCommerce, Automotive, Software, Environmental Services, Advertising & Marketing, Information Technology, and Gaming. Their expertise in customer support, operational efficiency, and content management has consistently been highlighted as a strength. Clients noted significant improvements in response times, customer satisfaction, and overall efficiency. Hugo's ability to adapt to various industry needs, coupled with their commitment to high-quality service, positions them as a valuable partner for businesses seeking to enhance their operations.

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    Select Industry to see insights

    Financial services eCommerce Automotive Food & Beverages Software Information technology Environmental Services Advertising & marketing Gaming Media

    Average Project Cost Breakdown

    $50,000 to $199,999 (7) $200,000 to $999,999 (6) $10,000 to $49,000 (2)

    What Clients Have Said

    Clients consistently commend the company for its exceptional value for money, highlighting that Hugo offers high-quality services at competitive rates. One client noted, 'Good value for cost,' while another emphasized their 'ability to scale services without compromising quality.' Many reviews reflect satisfaction with cost reductions and enhanced operational efficiency, with one client praising an '80% improvement in efficiency' compared to in-house hiring. Overall, the sentiment is overwhelmingly positive, indicating that clients perceive Hugo as a cost-effective partner.
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    United States (9) Kenya (3) France (1) Netherlands (1) United Arab Emirates (1) England (1)
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    Helpware CX Logotype

    Helpware CX

    4.8 46 reviews
    Premier Verified
    $5,000+
    < $25 / hr
    1,000 - 9,999
    Lexington, KY

    Services provided

    20% Call Center Services
    60% Customer Service Outsourcing
    20% Back Office Outsourcing

    Helpware is a specialized provider of customer care services, offering expertise in both inbound and outbound call center operations. The company consistently receives high praise for its ability to customize solutions, leading to seamless integration with clients' needs. Approximately 80% of reviewers highlight Helpware's proactive approach and strong project management skills, while 90% emphasize its cultural and operational alignment with client goals, reflecting an overall positive reception.

    See all 46 projects
    17 of 21 Call Center Services reviews are 5 stars
    $200,000 – $999,999 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Call Center Services for Digital Government Partner

    5.0 — Helpware provides call center services for a digital government partner. They offer resources to assist the public on phones and email by responding to inbound calls and reviewing applications. Read more
    Read 21 Reviews

    Industry Experience

    Helpware has demonstrated strong capabilities across various industries including Information Technology, Healthcare, Software, eCommerce, Consumer Products, and Financial Services. Clients commend their expertise in providing scalable customer support, technical troubleshooting, and marketing services. The overall sentiment reflects high satisfaction with their responsive communication, adaptability, and the quality of work. Industries like Healthcare and IT Services highlight significant improvements in operational efficiency and customer satisfaction, marking Helpware as a suitable partner for organizations seeking reliable and high-quality outsourcing solutions.

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    Select Industry to see insights

    Information technology Arts, entertainment & music Healthcare Software eCommerce Consumer Products Education IT Services Food & Beverages Nonprofit Media Advertising & marketing Business services Financial services Retail Other Industry Automotive

    Average Project Cost Breakdown

    $50,000 to $199,999 (12) $10,000 to $49,000 (10) Less than $10,000 (4) $200,000 to $999,999 (3) $1,000,000 to $9,999,999 (3) $10,000,000 + (1)

    What Clients Have Said

    Helpware is consistently praised for delivering strong value for money, with clients noting that their pricing aligns well with the quality of service provided. For instance, a customer support manager highlighted that Helpware's pricing fit their budget while offering great value, leading to improved customer satisfaction scores. Another client mentioned their investment of $18,000 monthly for six employees, emphasizing the cost-effectiveness and successful outcomes achieved. Overall, clients feel that Helpware offers exceptional service relative to the costs incurred.
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    United States (40) Canada (1) Georgia (1) New Zealand (1)
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    Select VoiceCom Logotype

    Select VoiceCom

    4.8 9 reviews
    Premier Verified
    $5,000+
    < $25 / hr
    1,000 - 9,999
    Cebu City, Philippines

    Services provided

    30% Call Center Services
    30% Customer Service Outsourcing
    10% Back Office Outsourcing +3 services
    10% Finance & Accounting Outsourcing (FAO)
    10% IT Staff Augmentation
    10% Sales Outsourcing

    Select VoiceCom is a provider of Contact Center Services, specializing in customer support, telephonic support, and telemarketing services. Reviews indicate a strong cultural fit with clients, highlighted by impressive communication and project management skills. Notably, Select VoiceCom achieved a 35% increase in customer satisfaction and a 25% boost in sales conversions. Positive feedback predominates, with no significant areas for improvement highlighted by clients.

    See all 9 projects
    0 of 1 reviews is 5 stars
    $10,000 – $49,000 avg. project cost

    Reviewed 1 time in the past 6 months

    In recent reviews, Select VoiceCom has received positive feedback for their organizational skills and effective communication, with one client noting their responsiveness within 24 hours. The company was chosen for its cultural alignment and personalized approach, which facilitated a successful hiring process for a marketing team. Clients appreciate their openness to suggestions and commitment to delivering on promises, with no significant areas for improvement identified.
    Read 1 Recent Review

    Average Project Cost Breakdown

    $10,000 to $49,000 (2) $50,000 to $199,999 (2) $1,000,000 to $9,999,999 (2) $200,000 to $999,999 (1)

    What Clients Have Said

    Clients express a strong sentiment regarding Select VoiceCom's cost-effectiveness and value for money, often highlighting it as a key reason for their selection. One client noted it offered 'good value for cost,' and another mentioned the 'high ratings' and 'great culture fit' that justified their investment. Overall, feedback indicates that Select VoiceCom consistently delivers results that exceed expectations, making them a reliable partner for various business needs.
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    United States (7) Australia (1)
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  • Wahinnovations Logotype

    Wahinnovations

    Not yet reviewed

    $1,000+
    $25 - $49 / hr
    10 - 49

    Services provided

    50% Business Consulting
    25% Customer Service Outsourcing
    15% Sales Outsourcing +1 service
    10% IT Managed Services

    Wahinnovations is a Business Consulting company launched in 2020. The team provides Business Consulting and Customer Service Outsourcing and is located in Evesham, New Jersey.

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  • urikacloud Logotype

    Not yet reviewed

    $5,000+
    $25 - $49 / hr
    10 - 49
    Meknès, Morocco

    Services provided

    25% Customer Service Outsourcing
    20% Custom Software Development
    20% Mobile App Development +2 services
    20% Web Development
    15% Sales Outsourcing

    Customer Service Outsourcing company urikacloud was founded in 2019. The agency specializes in Customer Service Outsourcing and Custom Software Development, and is small.

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    What are Featured Providers?

    SupportYourApp Logotype

    SupportYourApp

    4.9 76 reviews
    Premier Verified
    $1,000+
    < $25 / hr
    1,000 - 9,999
    Wilmington, DE

    Services provided

    25% Call Center Services
    55% Customer Service Outsourcing
    15% Back Office Outsourcing +1 service
    5% Data Annotation Services

    SupportYourApp is a professional Contact Center Services provider specializing in comprehensive Customer Support Services, including 24/7 Inbound and Outbound Call Center operations. Across various reviews, their commitment to flexibility, scalability, and high-quality service delivery is consistently praised. Approximately 90% of reviewers highlight their proactive communication and value for cost, underscoring their adeptness in managing diverse telephonic support needs efficiently.

    See all 76 projects
    11 of 11 reviews are 5 stars
    1 new review for Call Center Services services
    $200,000 – $999,999 avg. project cost

    Reviewed 11 times in the past 6 months

    Over the past six months, SupportYourApp has garnered positive feedback for its dedicated and responsive customer support teams. Clients praised their ability to maintain high service standards, with one noting, 'timely issue resolution' and another highlighting 'improved customer satisfaction scores.' The team's professionalism and adaptability were consistently commended, especially during challenging circumstances. Areas for improvement include enhancing proactivity in suggesting workflow optimizations, as noted by a client. Overall, the sentiment reflects strong client satisfaction and effective collaboration.
    Read 11 Recent Reviews
    29 of 32 Call Center Services reviews are 5 stars
    1 new review for Call Center Services in past 6 months
    $50,000 – $199,999 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Technical Support for Analytics Platform

    5.0 — SupportYourApp provides ongoing L2 and L3 phone and email technical support for an analytics platform. Read more
    Read 32 Reviews

    More responsive than most other service providers

    SupportYourApp is very responsive

    They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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    View projects from:

    United States (24) Ukraine (7) Israel (6) England (4) Netherlands (3) Sweden (2) Denmark (2) Czech Republic (2) Germany (2) Italy (1) Luxembourg (1) Malta (1) Greece (1) Norway (1) Russia (1) Austria (1) Switzerland (1) Ireland (1) Costa Rica (1) Bahamas (1)
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    HelpSquad Logotype

    HelpSquad

    5.0 11 reviews
    Premier Verified
    $1,000+
    < $25 / hr
    250 - 999
    Hatboro, PA

    Services provided

    30% Call Center Services
    40% Back Office Outsourcing
    30% Customer Service Outsourcing

    HelpSquad is a provider of comprehensive Customer Support Services, specializing in Contact Center Services, including inbound and outbound call handling and chat support. Their reviews highlight exceptional communication, timely project management, and customized solutions, with 100% of reviewers noting their responsiveness and technical depth, and 86% emphasizing the company's cost-effectiveness and cultural alignment.

    See all 11 projects
    2 of 2 reviews are 5 stars
    2 new reviews for Call Center Services services
    $50,000 – $199,999 avg. project cost

    Reviewed 2 times in the past 6 months

    Recent reviews for HelpSquad reflect a strong overall sentiment, highlighting exceptional communication and responsiveness. Clients from Vello Property Management noted a 25% increase in guest communication capacity and 33% labor cost savings, praising the team's attention to detail. Similarly, a Product Management Executive at National University commended HelpSquad's personalized service and seamless integration with their systems, stating the solution 'just worked.' Overall, clients appreciate the value and effectiveness of HelpSquad's services.
    Read 2 Recent Reviews
    8 of 8 Call Center Services reviews are 5 stars
    2 new reviews for Call Center Services in past 6 months
    $10,000 – $49,000 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Call Center Services for Property Management Company

    5.0 — HelpSquad provides customer service outsourcing for a property management company. They provide a team of four agents that handle all communications with guests across multiple booking platforms. Read more
    Read 8 Reviews

    More responsive than most other service providers

    HelpSquad is responsive

    They are a great candidate to start a conversation with. Send them a short message or project inquiry.
    Get in Touch
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    Business & Services Solutions Logotype

    Business & Services Solutions

    5.0 17 reviews
    Verified
    $1,000+
    < $25 / hr
    50 - 249
    Tunis, Tunisia

    Services provided

    40% Call Center Services
    40% Customer Service Outsourcing
    10% Back Office Outsourcing +1 service
    10% Sales Outsourcing

    Business & Services Solutions is a comprehensive provider of Contact Center Services, specializing in fields such as Customer Support Services and Technical Support. They are consistently praised for their ability to integrate seamlessly with clients' operations and for their proactive, empathetic service approach. With over 90% of feedback highlighting their strategic alignment and technical expertise, they excel in adapting to industry-specific needs, optimizing performance, and enhancing customer satisfaction across diverse sectors.

    See all 17 projects

    Reviews mention Efficient

    Overall sentiment regarding efficiency in the reviews is highly positive. Clients praised Business & Services Solutions for their proactive approach and timely delivery, with one client noting a 25% reduction in back-office task completion time. Another highlighted the seamless communication facilitated by the team, transforming potential chaos into an efficient workflow. The consistent acknowledgment of client needs and the ability to adapt quickly were noted as key strengths, reinforcing their reputation for operational efficiency.
    • Call Center Services for IT Consulting Firm
      5.0 Jun 21, 2025

      Their project management was highly efficient and reliable. They consistently delivered on time and often anticipated our needs before we raised them. Communication was clear and proactive, and they adapted quickly to changes in our processes. It felt like working with an internal team that truly understood our rhythm and priorities.

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    9 of 9 Call Center Services reviews are 5 stars
    9 new reviews for Call Center Services in past 6 months
    $10,000 – $49,000 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Call Center Services for AI-Powered Platform

    5.0 — Business & Services Solutions provides call center services for an AI-powered platform. The team has taken the time to understand the client's software functionality, customer personas, use Read more
    Read 9 Reviews

    Industry Experience

    Business & Services Solutions has demonstrated strong expertise across various industries, including Pharmaceuticals, IT Services, Gaming, Healthcare, and Construction. Clients have praised their ability to adapt communication and support strategies to meet industry-specific needs, showcasing strengths in technical knowledge, empathy, and operational efficiency. Overall sentiment reflects satisfaction, with notable impacts on customer satisfaction, response times, and operational improvements, making them a fitting choice for projects in these sectors.

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    Select Industry to see insights

    Other industries Pharmaceuticals IT Services Gaming Medical Healthcare Construction Software Business services Advertising & marketing

    Average Project Cost Breakdown

    $10,000 to $49,000 (11) $50,000 to $199,999 (2)

    What Clients Have Said

    Clients consistently report that Business & Services Solutions offers excellent value for their cost, with many noting that the pricing aligns well with their budgets. Specific feedback highlights a strong cultural fit and the company's commitment to understanding client needs, enhancing the perceived value. For instance, one client appreciated how the services allowed for a significant reduction in unresolved tickets, demonstrating efficiency and effectiveness. Overall, the sentiment towards the company's pricing and value proposition is overwhelmingly positive.
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  • Majestic Plumbing Services Logotype

    Majestic Plumbing Services

    Not yet reviewed

    $1,000+
    < $25 / hr
    Freelancer

    Services provided

    25% Business Consulting
    25% Commercial Financing
    25% Product Marketing +1 service
    25% Sales Outsourcing

    Established in 2019, Majestic Plumbing Services is a Business Consulting company. Their team offers Business Consulting and Commercial Financing.

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  • Big Water Technologies Logotype

    Not yet reviewed

    $5,000+
    $150 - $199 / hr
    10 - 49
    Southfield, MI

    Services provided

    16% Call Center Services
    20% Cybersecurity
    20% IT Managed Services +3 services
    16% IT Strategy Consulting
    16% Unified Communications Consulting & SI
    12% Cloud Consulting & SI

    Big Water Technologies is an IT managed services company. The small Southfield, Michigan-based team provides IT managed services and Cybersecurity. The company was established in 2010.

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  • Softifybd Limited Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    10 - 49
    Bandar, Bangladesh

    Services provided

    15% Call Center Services
    20% CRM Consulting and SI
    15% ERP Consulting and SI +5 services
    10% Accounting
    10% Custom Software Development
    10% Digital Asset Management
    10% Mobile App Development
    10% Web Development

    Softifybd Limited, a CRM consulting and SI company, was founded in 2017. They specializes in CRM consulting and SI and ERP consulting and SI.

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  • Acsestech Pvt Ltd Logotype

    Not yet reviewed

    $5,000+
    $25 - $49 / hr
    10 - 49
    Hyderabad, India

    Services provided

    10% Call Center Services
    30% Digital Strategy
    20% IT Staff Augmentation +4 services
    10% Commercial Financing
    10% HR Consulting
    10% Mobile & App Marketing
    10% Search Engine Optimization

    Acsestech Pvt Ltd is a Digital Strategy company founded in 2008. The company provides Digital Strategy and IT staff augmentation.

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  • PHOENIXTSI Logotype

    Not yet reviewed

    $1,000+
    $50 - $99 / hr
    2 - 9
    Phoenix, AZ

    Services provided

    20% Call Center Services
    50% IT Managed Services
    10% Cybersecurity +2 services
    10% IT Strategy Consulting
    10% Other IT Consulting and SI

    Located in Phoenix, Arizona, PHOENIXTSI is an IT managed services company. They specialize in IT managed services and Call Center Services.

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  • Featured

    What are Featured Providers?

    six eleven global services Logotype

    six eleven global services

    4.8 10 reviews
    Verified
    $1,000+
    < $25 / hr
    1,000 - 9,999
    Davao City, Philippines

    Services provided

    40% Call Center Services
    30% Back Office Outsourcing
    30% Customer Service Outsourcing

    Six Eleven Global Services is a customer support services provider specializing in call handling and customer service operations. The company has garnered positive feedback, with reviewers highlighting their exceptional responsiveness and alignment with company values. A significant 100% of reviewers commend their swift one-hour response times and the cultural fit, without any noted areas for improvement.

    See all 10 projects

    Reviews mention Innovative

    Clients have highlighted six eleven global services' innovative approach, particularly their flexibility and commitment to process improvement. One senior manager noted their unique mindset focused on quality, which distinguishes them from competitors. Overall, the sentiment regarding innovation is positive, with clients appreciating the company's ability to adapt and enhance service delivery.
    • Customer Service BPO for Remote Monitoring Company
      5.0 Feb 13, 2023

      What did you find most impressive or unique about this company? They're distinguished by flexibility, concern to improve the processes, and mindset of quality.

      Read Full Review
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    Average Project Cost Breakdown

    $50,000 to $199,999 (2) $200,000 to $999,999 (2) $1,000,000 to $9,999,999 (1)

    What Clients Have Said

    Clients generally express satisfaction with the cost-effectiveness and value for money provided by Six Eleven Global Services. Feedback highlights that their pricing aligns with client budgets while delivering high-quality services. One client noted, 'Pricing fits our budget; good value for cost,' while another emphasized, 'They provide excellent support' and maintain project accuracy over 95%. Overall, the sentiment reflects that clients perceive Six Eleven as a reliable partner that balances quality and affordability.
    Read All Reviews

    More responsive than most other service providers

    six eleven global services is very responsive

    They are a great candidate to start a conversation with. Send them a short message or project inquiry.
    Get in Touch

    View projects from:

    United States (6) Canada (1) Malaysia (1)
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    Simply Contact Logotype

    Simply Contact

    4.8 26 reviews
    Verified
    $1,000+
    < $25 / hr
    250 - 999
    Warszawa, Poland

    Services provided

    30% Call Center Services
    60% Customer Service Outsourcing
    10% Back Office Outsourcing

    Simply Contact is a professional contact center services company specializing in inbound and outbound call handling, customer support services, and telephonic support across various languages and channels. Reviews indicate a remarkable satisfaction rate, with over 95% of feedback being positive, highlighting their efficiency, adaptability, and exceptional customer care services. Notably, Simply Contact achieved a 30-45% increase in customer satisfaction scores for multiple clients.

    See all 26 projects

    Reviews mention Transparent

    Clients consistently praised Simply Contact for their transparency throughout various projects. Feedback highlighted their proactive communication, which ensured clients were regularly informed about project progress and performance analytics. For instance, one client noted, "Simply Contact's transparent work process allows us to monitor performance closely," while another remarked on their ability to provide ongoing updates and insights. Overall, the sentiment surrounding transparency is highly positive, with clients appreciating the clarity and openness in their collaboration.
    • Call Center Services for Social Media Monitoring Tool
      5.0 May 9, 2023

      We've been impressed with their team's transparency in everything they do. We also appreciate that they bring new ideas on how to automate things, increase efficiency, and provide a better service to our customers.

      Read Full Review
    • Call Center Services for Wheelchair Rental System
      4.5 May 1, 2023

      Simply Contact's transparent work process allows us to monitor performance closely, and their proactive communication ensures a smooth workflow throughout the project. Simply Contact's dedication to quality and cost-efficiency is truly remarkable. Their flexible approach and transparent work process makes them an invaluable partner for WheelShare.

      Read Full Review
    • Customer Support Services for SaaS Company
      5.0 Apr 25, 2023

      The workflow between our team and Simply Contact was highly effective. Their project manager always provides timely updates and ensures a transparent workflow. We were also impressed by Simply Contact's flexibility in meeting our specific requirements.

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    • Сall Сenter Services for International Wholesale Retailer
      5.0 Jul 16, 2021

      Transparency of a workflow that Simply Contact serves is definitely impressive. We have ongoing communication, get analytics and monitoring reports that keeps us constantly updated on project performance. Simply Contact is always open to the things we want to be improved or implemented.

      Read Full Review
    • Call Center Services for Cosmetic & Beauty Brand
      5.0 Feb 28, 2021

      Besides the great quality of services, Simply Contact provides transparent workflow and communication. They ensure continuous monitoring and analytics processes to track project performance and improve workflows as it becomes necessary.

      Read Full Review
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    12 of 15 Call Center Services reviews are 5 stars
    $200,000 – $999,999 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Call Center Staffing for Government Helpline

    5.0 — Simply Contact provides staff to a government hotline's team; they hire and train call center agents to cover workflows around the clock. They've organized the hotline's IT structure, monitoring, Read more
    Read 15 Reviews

    Industry Experience

    Simply Contact has demonstrated expertise across multiple industries, including Information Technology, Financial Services, Software, Education, Advertising & Marketing, and Retail. Clients consistently highlight their strengths in providing efficient customer support, adaptability, and multilingual services. Positive feedback reflects enhanced customer satisfaction, increased resolution speeds, and tailored solutions across sectors. Overall sentiment is particularly favorable within IT and Software, indicating a strong fit for businesses seeking reliable customer service and support.

    Read All Reviews

    Select Industry to see insights

    Software Information technology Financial services Education Advertising & marketing IT Services Arts, entertainment & music Retail Hospitality & leisure Human Resources Business services Telecommunications

    View projects from:

    Ukraine (8) United States (7) England (4) Israel (1) Italy (1) Latvia (1) Philippines (1)
    View Profile Visit Website
    Significo Logotype

    Significo

    5.0 6 reviews
    Premier Verified
    $1,000+
    $25 - $49 / hr
    50 - 249
    Zagreb, Croatia

    Services provided

    40% Call Center Services
    40% CRM Consulting and SI
    10% Back Office Outsourcing +1 service
    10% Customer Service Outsourcing

    Significo is a dedicated provider of Contact Center Services, specializing in Inbound Call Center and Customer Support Services. Their clients, including those in the automotive and oil industries, consistently praise them for their timeliness, adaptability, and outstanding customer care, resulting in increased customer satisfaction and reduced wait times. Approximately 100% of reviewers highlight their impressive responsiveness and alignment with client needs.

    See all 6 projects

    Reviews mention Passionate about their work

    Clients consistently highlight Significo's passion and dedication to their work. One client noted their 'passion, expertise, and people who will do everything for the client,' emphasizing their commitment to treating customers as their own. Another remarked on their impressively fast and reliable service, showcasing a seamless execution of tasks. Overall, the sentiment regarding their passion reflects a strong alignment with client values and a proactive approach to meeting customer needs.
    • Customer Support Services for Oil & Gas Company
      5.0 Feb 15, 2024

      The most impressive thing about this company is their passion, expertise and people who will do everything for the client. They treat our customers like their own, which is the most important thing for an outsourced contact centre. Significo delivered everything that was in line with our expectations.

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    • Customer Support Services for Car Dealer
      5.0 Dec 6, 2023

      Significo was absolutely ready for the entire project. They take our every request into account and support it with their knowledge. They properly plan all work tasks in accordance with the work plan and program and report to us on the daily progress. The most impressive things about them are their passion, expertise, and people who will do everything for the client and show you what you need in the future if you are not yet aware of it.

      Read Full Review
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    3 of 3 Call Center Services reviews are 5 stars
    1 new review for Call Center Services in past 6 months
    $10,000 – $49,000 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Call Center Services for Automotive Services Company

    5.0 — Significo provided digital marketing services for an automotive company. The team worked on e-mobility and after-sales marketing campaigns. Read more
    Read 3 Reviews

    Industry Experience

    Significo has demonstrated expertise in the Automotive and Energy & Natural Resources industries. In the Automotive sector, clients have praised their effective customer support and ability to enhance customer satisfaction and sales. For Energy & Natural Resources, they excelled in providing seamless customer care, resulting in improved loyalty program engagement and customer satisfaction. Overall, the sentiment is highly positive, indicating a strong alignment with client values and a commitment to excellence across both industries.

    Read All Reviews

    Select Industry to see insights

    Automotive Energy & natural resources

    Average Project Cost Breakdown

    Less than $10,000 (1) $50,000 to $199,999 (1)

    What Clients Have Said

    Clients consistently highlight Significo's competitive pricing and strong value for money. One client noted that the pricing 'fit our budget' and emphasized 'good value for cost,' while another remarked on their 'great culture fit' and alignment of company values. Overall, feedback suggests that Significo delivers effective solutions without compromising quality, leading to increased customer satisfaction and operational efficiency.
    Read All Reviews
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  • Unió Digital Logotype

    Not yet reviewed

    $1,000+
    $100 - $149 / hr
    2 - 9
    Tucson, AZ

    Services provided

    20% Call Center Services
    80% IT Managed Services

    Unió Digital, an IT managed services company, was launched in 2016. The firm offers IT managed services and Call Center Services, and is small.

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  • Last Minute Villa Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    2 - 9
    London, England

    Services provided

    80% Commercial Financing
    20% Sales Outsourcing

    Located in London, England, Last Minute Villa is a small Commercial Financing company. The team specializes in Commercial Financing and Sales Outsourcing.

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  • Featured

    What are Featured Providers?

    Valoris Center Logotype

    Valoris Center

    4.9 13 reviews
    Premier Verified
    $1,000+
    < $25 / hr
    250 - 999
    București, Romania

    Services provided

    50% Call Center Services
    20% Customer Service Outsourcing
    15% Back Office Outsourcing +1 service
    15% CRM Consulting and SI

    Valoris Center is a distinguished provider of Contact Center Services, offering a comprehensive suite of Customer Support Services, including Inbound and Outbound Call Center operations, Telemarketing Services, and Customer Care Services. Across their reviews, 85% of clients commend their flexibility, proactive approach, and strong project management, though some note room for improvement in personnel turnover and attention to detail.

    See all 13 projects

    Reviews mention Innovative

    Clients have consistently highlighted Valoris Center's innovative approach, particularly in project management, where they introduced creative ideas that enhanced service delivery. One client noted their proactive strategy and professional handling of customer interactions, which significantly contributed to achieving an 80% contact rate. Overall sentiment reflects a strong appreciation for Valoris Center's ability to combine innovation with effective results, indicating they are well-suited for future collaborations.
    • Call Center & Sales Services for FinTech Platform Co
      5.0 Nov 14, 2024

      The project management team was highly professional, consistently bringing innovative ideas to the table and delivering the expected results.

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    6 of 8 Call Center Services reviews are 5 stars
    1 new review for Call Center Services in past 6 months
    $10,000 – $49,000 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Call Center Services for Retail Company

    4.5 — Valoris Center provides call center services for a retail company. The team handles customer complaints and feedback and dispatches them to the right departments to provide solutions. Read more
    Read 8 Reviews

    Average Project Cost Breakdown

    $10,000 to $49,000 (1) $50,000 to $199,999 (1)

    What Clients Have Said

    Clients consistently commend Valoris Center for their competitive pricing and excellent value for money. Multiple reviews highlight that their pricing aligns well with budgets while delivering high-quality services. For instance, one client noted 'good value for cost' and another emphasized the 'price-performance ratio in line with our expectations.' Overall sentiment reflects satisfaction with the cost-effectiveness of their services, making Valoris a reliable partner for various business needs.
    Read All Reviews

    More responsive than most other service providers

    Valoris Center is very responsive

    They are a great candidate to start a conversation with. Send them a short message or project inquiry.
    Get in Touch
    View Profile Visit Website
    Belkins Logotype

    Belkins

    4.9 230 reviews
    Premier Verified
    $10,000+
    < $25 / hr
    50 - 249
    Denver, CO

    Services provided

    10% Call Center Services
    70% Sales Outsourcing
    10% CRM Consulting and SI +1 service
    10% Email Marketing

    Belkins is a lead generation and outbound marketing company that specializes in creating effective sales campaigns through email, LinkedIn outreach, and cold-calling services. Reviews consistently highlight their ability to generate qualified leads, with 100% of reviewers noting successful appointment bookings and measurable outcomes. Clients praise Belkins' professionalism, timely communication, and high-quality project management, with no significant areas for improvement suggested.

    See all 230 projects

    Reviews mention Timely

    Overall, client feedback regarding Timely highlights Belkins' commitment to punctuality and responsiveness. For instance, clients consistently noted that Belkins met deadlines and delivered results promptly, with one client stating, 'They consistently delivered on time and were extremely responsive to our needs.' Another remarked, 'Belkins was great at keeping things moving and adjusting their strategy to fit our needs.' This strong sentiment underscores Belkins' professionalism and reliability in project management.
    • Account-Based Marketing for IT Services Company
      5.0 Aug 22, 2024

      Belkins handled the project efficiently, delivering everything on time and without delays. They were always available to answer our questions and made sure we were comfortable with each step before moving forward.

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    • LinkedIn Lead Gen & Sales Outsourcing for Boutique Agency
      5.0 Jul 30, 2024

      Belkins was a pleasure to work with. They responded via Slack in a timely manner and were always willing to meet when needed. Delivery was on time.

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    • Sales Outsourcing for Financial Services Company
      5.0 Jul 23, 2024

      Their project management was superb. They consistently delivered on time and were extremely responsive to our needs, resulting in seamless communication and integration with our team.

      Read Full Review
    • Appointment Setting for Medical Equipment Manufacturer
      5.0 Jul 18, 2024

      Belkins showed excellent project management. Communication was clear and regular, keeping us informed every step of the way. They were proactive in solving problems and always on time.

      Read Full Review
    • Lead Generation for Financial Services Company
      5.0 May 3, 2024

      Belkins consistently delivered on time, hitting every milestone. They were also very responsive, always available to address our needs and answer any questions we had.

      Read Full Review
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    6 of 7 reviews are 5 stars
    5 new reviews for Call Center Services services
    $10,000 – $49,000 avg. project cost

    Reviewed 7 times in the past 6 months

    Over the past six months, clients have consistently praised Belkins for their effective lead generation and project management. One client noted a significant ROI with 78 appointments and a 3.6x return, while another highlighted 137 qualified demos booked. The team's professionalism, clear communication, and deep understanding of clients' needs were repeatedly mentioned as key strengths. Overall, the sentiment is overwhelmingly positive, with clients expressing satisfaction and no significant areas for improvement identified.
    Read 7 Recent Reviews

    Industry Experience

    Belkins has garnered positive feedback across various industries, emphasizing their expertise in lead generation and appointment setting. In the advertising & marketing sector, they excelled in creating targeted outreach strategies, achieving high engagement rates and generating numerous qualified leads. Their work in sectors like healthcare, manufacturing, and information technology highlighted their adaptability and understanding of niche markets, resulting in successful campaigns and high appointment rates. Overall, clients praised their professionalism, responsiveness, and ability to deliver tailored solutions, making them a suitable partner for organizations seeking growth in these fields.

    Read All Reviews

    Select Industry to see insights

    IT Services Arts, entertainment & music Healthcare Software Consulting Design Telecommunications Business services Information technology Medical Financial services Manufacturing Education Food & Beverage Chemicals & Biotechnology Logistics & Supply Chain Media Wellness & Fitness Human Resources Energy & natural resources Motion Pictures & Film Consumer products & services Automotive Construction Legal Retail Other Industry Real estate Research Engineering Utilities Other industries Advertising & marketing Non-profit

    More responsive than most other service providers

    Belkins is very responsive

    They are a great candidate to start a conversation with. Send them a short message or project inquiry.
    Get in Touch
    View Profile Visit Website
    A-SALES AB Logotype

    A-SALES AB

    4.9 62 reviews
    Premier Verified
    $1,000+
    < $25 / hr
    50 - 249
    Ed, Sweden

    Services provided

    10% Call Center Services
    80% Sales Outsourcing
    10% Email Marketing

    A-SALES AB specializes in outbound sales and lead generation services. With a strong emphasis on creating tailored outreach campaigns, the company consistently delivers measurable results, averaging 10-22 qualified meetings per month for various clients. Client feedback is overwhelmingly positive, with 100% of reviewers highlighting A-SALES AB's precision targeting and reliable project management, while none reported areas for significant improvement.

    See all 62 projects

    Reviews mention Results-oriented

    Clients consistently praised A-SALES AB for their results-oriented approach, highlighting their ability to deliver measurable outcomes. One client noted they averaged 14-18 qualified meetings per month, while another emphasized how A-SALES helped streamline their sales pipeline, leading to significant client growth. Feedback indicated that the team not only met but exceeded expectations, demonstrating a commitment to understanding client objectives and refining strategies based on performance data. Overall, the sentiment reflects strong satisfaction with A-SALES AB's focus on achieving tangible results.
    • Lead Generation Services for Recruitment Firm
      5.0 Mar 30, 2024

      The A-Sales team has been an incredible help in streamlining all the stages of our sales pipeline. Since using their services, our client base has grown significantly. Their strategic advice gave us fantastic results.

      Read Full Review
    • Lead Gen & Appointment Setting for Video Solutions Company
      5.0 Mar 29, 2024

      Got A-Sales on board for sales development and appointment setting; their impact was tangible. They instigated engaged conversations with prospective leads, which led to a significant uptick in our conversion rates. More contracts were signed, revenues rose & sales funnel looked healthier than ever before!!

      Read Full Review
    • Lead Generation & Email Outreach Campaigns for HR Agency
      5.0 Mar 11, 2024

      The primary measurable outcome was calls booked with a steady flow of QUALIFIED new leads, that had actual interest in buying our services. Their ability to understand information, get to know our product, and quickly find qualified leads stands out. Also, if any issues arise, they fix them before I even can bring them up in the weekly meetings!

      Read Full Review
    • Call Center Services for Advertising & Marketing Company
      5.0 Jun 11, 2025

      A-Sales makes sure we're always on target with KPIs. In this case, that's 10 qualified sales meetings per month. The quality is great, and we have a few contracts out right now which are very close to signing.

      Read Full Review
    • Cold Email Outreach Services for HR Company
      5.0 Mar 3, 2024

      Qualified Sales meetings - and A-SALES Really overdelivered. I think in the first day of launch we got 3 meetings? (Keep in mind we're a recruiting company). The fact that they really are results-oriented, they didn't just make sure we 'got meetings' they helped us in other areas to also ensure we were making a positive ROI working with them.

      Read Full Review
    Read All Reviews
    19 of 20 reviews are 5 stars
    12 new reviews for Call Center Services services
    Less than $10,000 avg. project cost

    Reviewed 20 times in the past 6 months

    Recent reviews of A-SALES AB indicate a generally positive sentiment, highlighting their effective lead generation strategies and structured project management. Clients reported an average of 10-22 qualified meetings per month, with notable praise for their tailored outreach and quick adaptation to specific market needs. However, one review expressed dissatisfaction with the quality of work, describing it as unprofessional and lacking in substance. Overall, A-SALES AB appears to be a strong choice for businesses seeking reliable sales appointment generation.
    Read 20 Recent Reviews

    Average Project Cost Breakdown

    Less than $10,000 (19) $10,000 to $49,000 (13)

    What Clients Have Said

    The feedback regarding A-SALES AB's pricing indicates a consistent sentiment of good value for money. Many clients noted that the company's services fit their budgets while delivering impressive results, such as generating a steady stream of qualified meetings. One client highlighted, 'Pricing fit our budget' and 'Good value for cost,' while another mentioned, 'They delivered all promises and were always responsive.' However, a few reviews expressed concerns about the quality of service, suggesting that client experiences may vary, especially regarding the effectiveness of communication and project management.
    Read All Reviews

    View projects from:

    United States (13) Sweden (10) Norway (7) India (4) England (3) Finland (2) Canada (1) Germany (1) France (1) Netherlands (1) Australia (1) Philippines (1) Poland (1) Singapore (1) Belgium (1) United Arab Emirates (1) Armenia (1) Austria (1)
    View Profile Visit Website
  • Empire Estates Logotype

    Not yet reviewed

    $1,000+
    $50 - $99 / hr
    2 - 9
    Calgary, Canada

    Services provided

    35% Search Engine Optimization
    25% Web Design
    20% Advertising +1 service
    20% Sales Outsourcing

    Empire Estates is a SEO agency. They are based in Calgary, Canada and have small team of experts. Their services include Search Engine Optimization and Web Design.

    Read more
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  • Noal Partners Logotype

    Not yet reviewed

    $10,000+
    Undisclosed
    2 - 9
    New York, NY

    Services provided

    20% E-Commerce Development
    20% Pay Per Click
    20% Sales Outsourcing +2 services
    20% Search Engine Optimization
    20% Social Media Marketing

    Noal Partners is a social media marketing agency. They are headquartered in New York, New York, and their services include Social Media Marketing and Search Engine Optimization.

    Read more
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  • Featured

    What are Featured Providers?

    Assistring LLC Logotype

    Assistring LLC

    5.0 10 reviews
    $1,000+
    < $25 / hr
    50 - 249
    Shah Faisal Town, Pakistan

    Services provided

    45% Call Center Services
    45% Customer Service Outsourcing
    10% Back Office Outsourcing

    Assistring LLC is a provider of Contact Center Services specializing in Customer Support Services, Inbound and Outbound Call Center operations, and more. They have received overwhelmingly positive feedback, with nearly all clients reporting improved customer satisfaction and operational efficiency. Notably, 100% of reviews commend their commitment to quality service, effective project management, and ability to integrate their services seamlessly into existing operations.

    See all 10 projects

    Reviews mention Exceeds expectations

    Assistring LLC consistently exceeds client expectations, as evidenced by their partnerships with companies like WHSmith and Krispy Kreme, where they significantly improved customer satisfaction through efficient service delivery and innovative solutions. Clients praised their commitment to quality, effective communication, and ability to adapt to specific business needs. Notably, WHSmith reported a substantial reduction in customer complaints and an increase in sales, while Krispy Kreme noted enhanced customer experience and operational efficiency, highlighting Assistring LLC's exceptional capabilities.
    • Call Center Services for Wholesale Retail Company
      5.0 Oct 12, 2024

      Assistring LLC has the best performance. Everyone on their team is highly skilled they went extra miles just to surpass our expectation. They delivered effective and unique solutions, adapting to our dynamic needs.

      Read Full Review
    • Call Center Services for Insurance Services Company
      5.0 Oct 17, 2024

      We were impressed by Assistring LLC's performance throughout our partnership with them. Their commitment to effective management, adherence to industry standards, and professional approach were impressive. The team met and exceeded our expectations, showing more focus on performance. Their focus on continuous improvement and innovation played an important role in the success of our partnership with them.

      Read Full Review
    • Call Center Services for Insurance Services Company
      5.0 Oct 17, 2024

      Assistring LLC performed exceptionally well throughout our partnership with them. Their team exceeded our expectations in all aspects of the project. However, there is always room for improvement. By staying ahead with strategic problem-solving techniques, preventive measures, and ongoing training, Assistring LLC can further enhance its capabilities and attain the position of leading provider of call center services among competitors.

      Read Full Review
    • Call Center Services for Party Goods Retailer
      5.0 Oct 14, 2024

      Assistring LLC really exceeded our expectations and I must say they gave an excellent performance, although there is always a room for improvement therefore we identified areas for growth. And we suggest they explore AI-powered chatbots for after-hours and Multilingual support. These enhancements will enable us to better serve our customers and drive continued growth.

      Read Full Review
    Read All Reviews
    9 of 10 Call Center Services reviews are 5 stars
    2 new reviews for Call Center Services in past 6 months
    $10,000 – $49,000 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Call Center Services for Party Goods Retailer

    5.0 — Assistring LLC provided call center services for a party goods retailer. The team managed inquiries, issues, orders, fulfillment, returns, exchanges, and product information and recommendations. Read more
    Read 10 Reviews

    Average Project Cost Breakdown

    $10,000 to $49,000 (10)

    What Clients Have Said

    Client feedback indicates that Assistring LLC offers competitive pricing and good value for money. Multiple clients highlighted that the pricing fit their budgets and emphasized the alignment of company values. For instance, the Director of Operations at Downing noted they chose Assistring for its 'good value for cost.' Similarly, the Customer Service Director at Homebox remarked on the 'good value for cost' and positive outcomes from the partnership. Overall, the sentiment reflects satisfaction with cost-effectiveness and service quality.
    Read All Reviews

    View projects from:

    United States (6) England (4)
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    Call Center Solutions Africa(CCSA) Logotype

    Call Center Solutions Africa(CCSA)

    5.0 1 review
    $5,000+
    Undisclosed
    10 - 49

    Services provided

    25% Call Center Services
    25% Sales Outsourcing
    20% Customer Service Outsourcing +2 services
    15% Back Office Outsourcing
    15% CRM Consulting and SI

    Call Center Solutions Africa (CCSA) is a full-service outsourcing provider helping businesses launch, scale, and optimize omnichannel teams of expert-led contact center teams in Africa.  We

    Read more
    See all 1 projects
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  • Shakin Consulting Logotype

    Shakin Consulting

    Not yet reviewed

    $1,000+
    < $25 / hr
    2 - 9

    Services provided

    20% Business Consulting
    20% Custom Software Development
    20% Marketing Strategy +2 services
    20% Recruiting
    20% Sales Outsourcing

    Shakin Consulting is a Marketing Strategy company. Launched in 2023, the firm is headquartered in. Their services include Marketing Strategy and Custom Software Development.

    Read more
    View Profile
  • EQUESTRIS Logotype

    Not yet reviewed

    $10,000+
    Undisclosed
    2 - 9
    Zagreb, Croatia

    Services provided

    20% Call Center Services
    20% Business Consulting
    20% Digital Strategy +3 services
    20% Public Relations
    10% Branding
    10% Customer Service Outsourcing

    PR agency EQUESTRIS specializes in Public Relations and Digital Strategy. They are headquartered in Zagreb, Croatia.

    Read more
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  • Keenfunnel Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    2 - 9
    Albany, NY

    Services provided

    20% Email Marketing
    20% Pay Per Click
    20% Sales Outsourcing +3 services
    20% Search Engine Optimization
    10% Content Marketing
    10% Content Writing Services

    Established in 2018, Keenfunnel is an Email Marketing company. Their services include Email Marketing and Search Engine Optimization.

    Read more
    View Profile
  • Revenue Funnel Logotype

    Revenue Funnel

    Not yet reviewed

    $50,000+
    $200 - $300 / hr
    2 - 9

    Services provided

    20% Call Center Services
    20% Advertising
    20% Application Management & Support +2 services
    20% Branding
    20% Conversion Optimization

    Revenue Funnel, a small Advertising company, is located in London, England. The team specializes in Advertising and Branding.

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  • AMZ Freight Logotype

    Not yet reviewed

    $1,000+
    < $25 / hr
    2 - 9
    Subotica, Serbia

    Services provided

    20% Freight forwarding
    20% Fulfillment
    20% Sales Outsourcing +2 services
    20% Supply Chain Management
    20% Warehousing & Distribution

    AMZ Freight is a Freight forwarding company. The team focuses on Freight forwarding and Fulfillment and is headquartered in Subotica, Serbia.

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  • Grow More Studio - Best SEO Agency in Delhi Logotype

    Grow More Studio - Best SEO Agency in Delhi

    Not yet reviewed

    Undisclosed
    < $25 / hr
    2 - 9

    Services provided

    20% Advertising
    20% Sales Outsourcing
    20% Search Engine Optimization +2 services
    20% Social Media Marketing
    20% Web Design

    Grow More Studio - Best SEO Agency in Delhi is an Advertising company. Founded in 2021, the company is based in Delhi, India. Their team offers Advertising and Social Media Marketing.

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  • PPC Logotype

    Not yet reviewed

    $1,000+
    < $25 / hr
    2 - 9
    Feltham, England

    Services provided

    20% Accounting
    20% Advertising
    20% Pay Per Click +2 services
    20% Sales Outsourcing
    20% Search Engine Optimization

    Launched in 2024, PPC is a small Feltham, England-based Advertising company. Their team specializes in Advertising and Search Engine Optimization.

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  • AD Marketing Logotype

    AD Marketing

    Not yet reviewed

    Undisclosed
    Undisclosed
    2 - 9

    Services provided

    50% Email Marketing
    20% Sales Outsourcing
    15% Account-Based Marketing +1 service
    15% Demand Generation Marketing

    AD Marketing, an Email Marketing company, specializes in Email Marketing and Sales Outsourcing. The agency is based in.

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  • Digital Amigos Logotype

    Not yet reviewed

    Undisclosed
    < $25 / hr
    2 - 9
    Raipur, India

    Services provided

    20% Sales Outsourcing
    20% Search Engine Optimization
    20% Social Media Marketing +2 services
    20% Web Design
    20% Web Development

    Digital Amigos is an Indore, India-based social media marketing firm. They focus on Social Media Marketing and Search Engine Optimization and were launched in 2022.

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  • SG Gurukul Logotype

    SG Gurukul

    Not yet reviewed

    Undisclosed
    Undisclosed
    2 - 9

    Services provided

    20% Pay Per Click
    20% Sales Outsourcing
    20% Search Engine Optimization +2 services
    20% Social Media Marketing
    20% Web Development

    SG Gurukul is a social media marketing agency in Indore, India. They offer Social Media Marketing and Search Engine Optimization and were founded in 2011.

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  • RocketFuel Marketing Logotype

    RocketFuel Marketing

    Not yet reviewed

    Undisclosed
    Undisclosed
    2 - 9

    Services provided

    20% Content Marketing
    20% Digital Strategy
    20% Email Marketing +2 services
    20% Sales Outsourcing
    20% Search Engine Optimization

    In Miami, Florida, RocketFuel Marketing is a small Digital Strategy company. Their services include Digital Strategy and Content Marketing.

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  • BIG Digital Logotype

    Not yet reviewed

    $1,000+
    $50 - $99 / hr
    2 - 9
    Bologna, Italy

    Services provided

    20% Email Marketing
    20% Pay Per Click
    20% Sales Outsourcing +2 services
    20% Social Media Marketing
    20% Web Development

    Headquartered in Bologna, Italy, BIG Digital is a social media marketing agency. They offer Social Media Marketing and Email Marketing and were founded in 2012.

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  • Weblabs Agentur Logotype

    Weblabs Agentur

    Not yet reviewed

    $1,000+
    $100 - $149 / hr
    2 - 9

    Services provided

    20% Ecommerce Marketing
    20% Marketing Strategy
    20% Performance Marketing +2 services
    20% Recruiting
    20% Sales Outsourcing

    Weblabs Agentur is a Marketing Strategy company established in 2021. The team focuses on Marketing Strategy and Sales Outsourcing and is headquartered in Sonthofen, Germany.

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  • Schmidt Consulting Group Logotype

    Schmidt Consulting Group

    Not yet reviewed

    $1,000+
    Undisclosed
    2 - 9

    Services provided

    20% AI Consulting
    20% Business Consulting
    20% Custom Software Development +2 services
    20% Digital Strategy
    20% Sales Outsourcing

    Schmidt Consulting Group, a Digital Strategy company, was established in 2023. The small team focuses on Digital Strategy and Custom Software Development.

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  • Ari Digital Logotype

    Ari Digital

    Not yet reviewed

    $1,000+
    < $25 / hr
    2 - 9

    Services provided

    20% Back Office Outsourcing
    20% Performance Marketing
    20% Sales Outsourcing +2 services
    20% Search Engine Optimization
    20% Web Development

    Ari Digital is a small SEO company in Gurugram, India. The team provides Search Engine Optimization and Web Development.

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  • Leadiya Logotype

    Not yet reviewed

    $25,000+
    $25 - $49 / hr
    2 - 9
    Paris, France

    Services provided

    60% Email Marketing
    20% SMS Marketing
    20% Sales Outsourcing

    Founded in 2013, Leadiya is an Email Marketing company. The team focuses on Email Marketing and Sales Outsourcing.

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  • Ali Dahmash Logotype

    Not yet reviewed

    $1,000+
    $100 - $149 / hr
    2 - 9
    Tampa, FL

    Services provided

    20% Content Marketing
    20% Pay Per Click
    20% Sales Outsourcing +2 services
    20% Search Engine Optimization
    20% Social Media Marketing

    Ali Dahmash, a social media marketing agency, is based in Tampa, Florida. Their services include Social Media Marketing and Content Marketing.

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  • Wise Roots Marketing Agency Logotype

    Not yet reviewed

    $1,000+
    $50 - $99 / hr
    2 - 9
    Phoenix, AZ

    Services provided

    20% Pay Per Click
    20% Sales Outsourcing
    20% Search Engine Optimization +2 services
    20% Web Design
    20% Web Development

    Wise Roots Marketing Agency is a SEO services firm. Based in Phoenix, Arizona, their team provides Search Engine Optimization and Pay Per Click.

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  • Solution-Work Logotype

    Not yet reviewed

    $5,000+
    $150 - $199 / hr
    2 - 9
    Mannheim, Germany

    Services provided

    20% Sales Outsourcing
    20% Search Engine Optimization
    20% Social Media Marketing +2 services
    20% Web Design
    20% Web Development

    Solution-Work is a social media marketing firm. The Mannheim, Germany-based agency was established in 2011. Their team provides Social Media Marketing and Search Engine Optimization.

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  • JMB Global Services Logotype

    JMB Global Services

    Not yet reviewed

    $10,000+
    $50 - $99 / hr
    2 - 9

    Services provided

    20% Call Center Services
    20% Back Office Outsourcing
    20% Business Consulting +2 services
    20% Customer Service Outsourcing
    20% Finance & Accounting Outsourcing (FAO)

    Business Consulting company JMB Global Services is located in Stewartstown, Pennsylvania. They offer Business Consulting and Call Center Services and were established in 2013.

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  • Firm NL Logotype

    Firm NL

    Not yet reviewed

    $1,000+
    < $25 / hr
    2 - 9

    Services provided

    40% Advertising
    40% Business Consulting
    20% Sales Outsourcing

    Firm NL, an Advertising company, is headquartered in Nijmegen, Netherlands. They specialize in Advertising and Business Consulting.

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  • QX Now Logotype

    QX Now

    Not yet reviewed

    $5,000+
    $200 - $300 / hr
    2 - 9

    Services provided

    20% Call Center Services
    50% AI Consulting
    10% AI Agents +2 services
    10% AI Development
    10% IT Strategy Consulting

    QX Now is an AI Consulting company. They specialize in AI Consulting and Call Center Services and are located in Cedar Rapids, Iowa.

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  • Liveware Logotype

    Not yet reviewed

    $1,000+
    $25 - $49 / hr
    50 - 249
    Sydney, Australia

    Services provided

    10% Call Center Services
    40% Business Consulting
    10% Back Office Outsourcing +4 services
    10% Custom Software Development
    10% Customer Service Outsourcing
    10% IT Managed Services
    10% Web Development

    Liveware, a Business Consulting company, was founded in 2018. They focuses on Business Consulting and IT managed services.

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  • Digital Elites Logotype

    Not yet reviewed

    Undisclosed
    < $25 / hr
    50 - 249
    Lahore, Pakistan

    Services provided

    80% Customer Service Outsourcing
    10% Back Office Outsourcing
    10% Sales Outsourcing

    Founded in 2009, Digital Elites is a Customer Service Outsourcing company. Their services include Customer Service Outsourcing and Back Office Outsourcing.

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  • BSG Logotype

    5.0 2 reviews
    Undisclosed
    Undisclosed
    50 - 249
    Kyiv, Ukraine

    Services provided

    10% Call Center Services
    10% Blockchain Marketing
    10% Customer Service Outsourcing +7 services
    10% Cybersecurity
    10% Direct Marketing
    10% Ecommerce Marketing
    10% Email Marketing
    10% IT Managed Services
    10% Other Marketing
    10% Robotics Process Automation

    BSG offers development and marketplace services, specializing in refining product visions and growth strategies. The reviews highlight BSG's proficiency, timely project completion, and effective communication and project management. Clients appreciate BSG's flexibility, industry experience, and willingness to go the extra mile, with no significant areas for improvement noted.

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  • Adtrak Logotype

    Not yet reviewed

    $10,000+
    $150 - $199 / hr
    50 - 249
    Nottingham, England

    Services provided

    10% Call Center Services
    20% Advertising
    20% Marketing Strategy +5 services
    10% Branding
    10% Content Marketing
    10% Pay Per Click
    10% Video Production
    10% Web Design

    Adtrak, an Advertising company, was launched in 1997. Based in Nottingham, England, the team specializes in Advertising and Marketing Strategy.

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  • Expertrans BPO Logotype

    Not yet reviewed

    $1,000+
    < $25 / hr
    50 - 249
    Hanoi, Vietnam

    Services provided

    10% Call Center Services
    20% Accounting
    20% Business Consulting +3 services
    20% HR Consulting
    20% Translation
    10% Transcription

    Accounting company Expertrans BPO was founded in 2005. The team specializes in Accounting and Business Consulting and is located in Hanoi, Vietnam.

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  • Blue Equinox Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    50 - 249
    Nashville, TN

    Services provided

    12% Call Center Services
    16% IT Managed Services
    12% Cloud Consulting & SI +5 services
    12% Cybersecurity
    12% IT Staff Augmentation
    12% IT Strategy Consulting
    12% Other IT Consulting and SI
    12% Unified Communications Consulting & SI

    Established in 2012, Blue Equinox is a midsize IT managed services company headquartered in Nashville, Tennessee. Their team focuses on IT managed services and IT strategy consulting.

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  • Riz Solutions Logotype

    Not yet reviewed

    $1,000+
    < $25 / hr
    50 - 249
    Islamabad, Pakistan

    Services provided

    10% Call Center Services
    10% Advertising
    10% Business Consulting +7 services
    10% Customer Service Outsourcing
    10% Pay Per Click
    10% Search Engine Optimization
    10% Social Media Marketing
    10% UX/UI Design
    10% Web Design
    10% Web Development

    Riz Solutions is an Advertising company. Their midsize team is headquartered in Islamabad, Pakistan. Their services include Advertising and Social Media Marketing.

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  • ProEntry Solutions Logotype

    Not yet reviewed

    $1,000+
    < $25 / hr
    Freelancer
    Chittagong, Bangladesh

    Services provided

    20% BI & Big Data Consulting & SI
    20% Back Office Outsourcing
    20% Direct Marketing +2 services
    20% Sales Outsourcing
    20% Web Development

    Direct Marketing company ProEntry Solutions is headquartered in Chittagong, Bangladesh. They focus on Direct Marketing and BI & big data consulting & SI and were launched in 2024.

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  • GetSavvyVA Logotype

    Not yet reviewed

    Undisclosed
    < $25 / hr
    2 - 9
    Kelowna, Canada

    Services provided

    12% Call Center Services
    14% Sales Outsourcing
    10% Back Office Outsourcing +12 services
    10% Customer Service Outsourcing
    10% Recruiting
    10% Staffing
    6% Search Engine Optimization
    5% Branding
    5% Content Writing Services
    5% Web Design
    5% Web Development
    4% Social Media Marketing
    2% Content Marketing
    1% Digital Strategy
    1% Market Research

    Launched in 2022, GetSavvyVA is a Sales Outsourcing company. The firm provides Sales Outsourcing and Call Center Services.

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  • infoAnalytica, Inc. Logotype

    Not yet reviewed

    $25,000+
    Undisclosed
    50 - 249
    Ahmedabad, India

    Services provided

    40% Business Consulting
    30% Market Research
    20% Sales Outsourcing +1 service
    10% Email Marketing

    InfoAnalytica, Inc., a midsize Business Consulting company, is based in Ahmedabad, India. The team specializes in Business Consulting and Market Research.

    Read more
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  • Audalis Logotype

    Audalis

    Not yet reviewed

    $5,000+
    $100 - $149 / hr
    2 - 9

    Services provided

    25% Call Center Services
    25% AI Agents
    25% CRM Consulting and SI +1 service
    25% Transcription

    Audalis is a CRM consulting and SI company. They are headquartered in Orlando, Florida, and their services include CRM consulting and SI and Call Center Services.

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  • Matrix MSP Logotype

    Not yet reviewed

    $1,000+
    $100 - $149 / hr
    10 - 49
    Alexandria, VA

    Services provided

    10% Call Center Services
    10% BI & Big Data Consulting & SI
    10% Cloud Consulting & SI +7 services
    10% Cybersecurity
    10% ERP Consulting and SI
    10% IT Managed Services
    10% IT Staff Augmentation
    10% IT Strategy Consulting
    10% Other IT Consulting and SI
    10% Unified Communications Consulting & SI

    Matrix MSP is a small Alexandria, Virginia-based IT strategy consulting company. The team specializes in IT strategy consulting and BI & big data consulting & SI.

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  • Ordorite Software Solutions Logotype

    Not yet reviewed

    $1,000+
    < $25 / hr
    10 - 49
    Galway, Ireland

    Services provided

    15% Customer Service Outsourcing
    15% Interior Design
    10% BI & Big Data Consulting & SI +6 services
    10% Custom Software Development
    10% Document Digitization & Management
    10% ERP Consulting and SI
    10% IT Managed Services
    10% IT Strategy Consulting
    10% Sales Outsourcing

    Ordorite Software Solutions is an Interior Design company. They were established in 2006 and focus on Interior Design and Customer Service Outsourcing.

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  • Meritage Growth Partners Logotype

    Not yet reviewed

    $1,000+
    $150 - $199 / hr
    2 - 9
    Philadelphia, PA

    Services provided

    20% Business Consulting
    20% Demand Generation Marketing
    20% Ecommerce Marketing +2 services
    20% Sales Outsourcing
    20% Search Engine Optimization

    Meritage Growth Partners is a SEO services firm launched in 2019. The small team focuses on Search Engine Optimization and Business Consulting.

    Read more
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  • Copler Logotype

    Copler

    Not yet reviewed

    $100,000+
    $25 - $49 / hr
    10 - 49

    Services provided

    15% Call Center Services
    30% Custom Software Development
    25% IT Managed Services +3 services
    10% BI & Big Data Consulting & SI
    10% IoT Development
    10% Web Design

    Custom software development company Copler is located in Ukraine and Ukraine. They specialize in Custom Software Development and IT managed services and were launched in 2015.

    Read more
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  • VIP Technology Solutions Group Logotype

    Not yet reviewed

    $5,000+
    $100 - $149 / hr
    10 - 49
    Coweta, OK

    Services provided

    15% Call Center Services
    70% IT Managed Services
    15% Customer Service Outsourcing

    VIP Technology Solutions Group is an IT managed services company. The small Coweta, Oklahoma-based team provides IT managed services and Call Center Services. The agency was founded in 1994.

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  • Lock Safe Services Logotype

    Lock Safe Services

    Not yet reviewed

    Undisclosed
    Undisclosed
    10 - 49

    Services provided

    30% Back Office Outsourcing
    30% Business Consulting
    25% Commercial Property Management +1 service
    15% Sales Outsourcing

    Lock Safe Services, a small Business Consulting company, is in Overland Park, Kansas. The team offers Business Consulting and Back Office Outsourcing.

    Read more
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Every review on Clutch undergoes a rigorous, human-led verification process to make sure it’s valid. Our team of specialists confirms the identity of each reviewer, ensures the project is legitimate, and only publishes reviews that meet our strict criteria.

Verification doesn’t stop at the point of publication. Our Trust & Safety team routinely audits older reviews against our guidelines. When reviews fall short of our standards, we remove them.

We evaluate service providers using a structured methodology that combines:

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This data powers tools like the Leaders Matrix, which helps you compare agencies directly. Our research team curates rankings by weighing verified reviews most heavily, so the most trusted and experienced providers rise to the top.

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Ability to deliver
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Clutch Leaders Matrix

Rollover to see company insights or click a company below for more details.

1 Martal Group
2 Belkins
3 Abstrakt Marketing Group
4 LevelUp Leads
5 SupportYourApp
6 A-SALES AB
7 DMT Business Development
8 SalesAR
9 Hugo Inc.
10 Unity Communications
11 SalesRoads
12 Leadium
13 Remote CoWorker
14 Social Bloom
15 Appointment Setter Online

Contact Center Outsourcing Service Providers

  1. Martal Group Logotype

    Martal Group

    $1,000+
    $25 - $49 / hr
    250 - 999
    Oakville, Canada

    Ability to deliver

    40/40.0
    20/20 Reviews
    10/10 Clients & Experience
    10/10 Market Presence

    Service focus

    10% Call Center Services
    70% Sales Outsourcing
    20% Other
    View Profile Visit Website
  3. Abstrakt Marketing Group Logotype

    Abstrakt Marketing Group

    $1,000+
    $100 - $149 / hr
    250 - 999
    St. Louis, MO

    Ability to deliver

    39.5/40.0
    19.8/20 Reviews
    10/10 Clients & Experience
    9.7/10 Market Presence

    Service focus

    75% Sales Outsourcing
    25% Other
    View Profile Visit Website
  4. LevelUp Leads Logotype

    LevelUp Leads

    $1,000+
    $25 - $49 / hr
    50 - 249
    Laguna Beach, CA

    Ability to deliver

    39.5/40.0
    20/20 Reviews
    10/10 Clients & Experience
    9.5/10 Market Presence

    Service focus

    10% Call Center Services
    80% Sales Outsourcing
    10% Other
    View Profile Visit Website
  7. DMT Business Development Logotype

    DMT Business Development

    $1,000+
    $25 - $49 / hr
    50 - 249
    Ottawa, Canada

    Ability to deliver

    38.6/40.0
    20/20 Reviews
    10/10 Clients & Experience
    8.6/10 Market Presence

    Service focus

    10% Call Center Services
    75% Sales Outsourcing
    15% Other
    View Profile Visit Website
  8. SalesAR Logotype

    SalesAR

    $1,000+
    < $25 / hr
    50 - 249
    Dover, DE

    Ability to deliver

    37.9/40.0
    20/20 Reviews
    10/10 Clients & Experience
    7.9/10 Market Presence

    Service focus

    10% Call Center Services
    80% Sales Outsourcing
    10% Other
    View Profile Visit Website
  10. Unity Communications Logotype

    Unity Communications

    $1,000+
    < $25 / hr
    1,000 - 9,999
    Gilbert, AZ

    Ability to deliver

    39.2/40.0
    19.6/20 Reviews
    10/10 Clients & Experience
    9.6/10 Market Presence

    Service focus

    10% Call Center Services
    10% Sales Outsourcing
    80% Other
    View Profile Visit Website
  11. SalesRoads Logotype

    SalesRoads

    $5,000+
    Undisclosed
    50 - 249
    Boca Raton, FL

    Ability to deliver

    37.2/40.0
    17.6/20 Reviews
    10/10 Clients & Experience
    9.6/10 Market Presence

    Service focus

    10% Call Center Services
    80% Sales Outsourcing
    10% Other
    View Profile Visit Website
  12. Leadium Logotype

    Leadium

    $1,000+
    < $25 / hr
    50 - 249
    Las Vegas, NV

    Ability to deliver

    36.9/40.0
    18/20 Reviews
    9.8/10 Clients & Experience
    9.1/10 Market Presence

    Service focus

    10% Call Center Services
    75% Sales Outsourcing
    15% Other
    View Profile Visit Website
  13. Remote CoWorker Logotype

    Remote CoWorker

    $1,000+
    < $25 / hr
    1,000 - 9,999
    Hollywood, FL

    Ability to deliver

    38.9/40.0
    20/20 Reviews
    10/10 Clients & Experience
    8.9/10 Market Presence

    Service focus

    10% Call Center Services
    10% Sales Outsourcing
    80% Other
    View Profile Visit Website
  14. Social Bloom Logotype

    Social Bloom

    $1,000+
    $50 - $99 / hr
    10 - 49
    Olympia, WA

    Ability to deliver

    36.8/40.0
    19/20 Reviews
    10/10 Clients & Experience
    7.8/10 Market Presence

    Service focus

    10% Call Center Services
    70% Sales Outsourcing
    20% Other
    View Profile Visit Website
  15. Appointment Setter Online Logotype

    Appointment Setter Online

    $1,000+
    Undisclosed
    1,000 - 9,999
    London, England

    Ability to deliver

    36.5/40.0
    20/20 Reviews
    10/10 Clients & Experience
    6.5/10 Market Presence

    Service focus

    10% Call Center Services
    80% Sales Outsourcing
    10% Other
    View Profile Visit Website
  16. Virtual Sales Limited Logotype

    Virtual Sales Limited

    $1,000+
    $100 - $149 / hr
    10 - 49
    Horsham , England

    Ability to deliver

    36.4/40.0
    16.8/20 Reviews
    10/10 Clients & Experience
    9.6/10 Market Presence

    Service focus

    10% Call Center Services
    90% Sales Outsourcing
    View Profile Visit Website
  18. Prialto Logotype

    Prialto

    $1,000+
    < $25 / hr
    250 - 999
    Portland, OR

    Ability to deliver

    39.7/40.0
    19.8/20 Reviews
    10/10 Clients & Experience
    9.9/10 Market Presence

    Service focus

    10% Call Center Services
    10% Sales Outsourcing
    80% Other
    View Profile Visit Website
  21. FiveRings Marketing Logotype

    FiveRings Marketing

    $1,000+
    Undisclosed
    10 - 49
    Langley, Canada

    Ability to deliver

    35.5/40.0
    17.2/20 Reviews
    9.1/10 Clients & Experience
    9.2/10 Market Presence

    Service focus

    80% Sales Outsourcing
    20% Other
    View Profile Visit Website
  23. Beyond Codes Inc. Logotype

    Beyond Codes Inc.

    $10,000+
    $25 - $49 / hr
    250 - 999
    Simi Valley, CA

    Ability to deliver

    35.2/40.0
    15.6/20 Reviews
    10/10 Clients & Experience
    9.6/10 Market Presence

    Service focus

    70% Sales Outsourcing
    30% Other
    View Profile Visit Website
  24. Leadowski Logotype

    Leadowski

    $5,000+
    $25 - $49 / hr
    2 - 9
    Kyiv, Ukraine

    Ability to deliver

    35.2/40.0
    18.4/20 Reviews
    10/10 Clients & Experience
    6.8/10 Market Presence

    Service focus

    90% Sales Outsourcing
    10% Other
    View Profile Visit Website
  25. Alphoric Logotype

    Alphoric

    $5,000+
    $150 - $199 / hr
    10 - 49
    Calgary, Canada

    Ability to deliver

    34.9/40.0
    16.6/20 Reviews
    10/10 Clients & Experience
    8.3/10 Market Presence

    Service focus

    100% Sales Outsourcing
    View Profile Visit Website
  26. The Sales Factory Logotype

    The Sales Factory

    $25,000+
    Undisclosed
    50 - 249
    Toronto, Canada

    Ability to deliver

    34.8/40.0
    17.4/20 Reviews
    9.8/10 Clients & Experience
    7.5/10 Market Presence

    Service focus

    15% Call Center Services
    70% Sales Outsourcing
    15% Other
    View Profile Visit Website
  28. Big Outsource Logotype

    Big Outsource

    $10,000+
    < $25 / hr
    250 - 999
    San Pablo City, Philippines

    Ability to deliver

    38.7/40.0
    20/20 Reviews
    10/10 Clients & Experience
    8.7/10 Market Presence

    Service focus

    20% Call Center Services
    80% Other
    View Profile Visit Website
  29. HelpSquad Logotype

    HelpSquad

    $1,000+
    < $25 / hr
    250 - 999
    Hatboro, PA

    Ability to deliver

    35.7/40.0
    18/20 Reviews
    8.7/10 Clients & Experience
    9/10 Market Presence

    Service focus

    30% Call Center Services
    70% Other
    View Profile Visit Website

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How to Build a Budget for Call Center Services [With Template] cover image

How to Build a Budget for Call Center Services [With Template]

Updated December 3, 2025
Sydney Wess

Call center costs can add up over time, so it’s important that companies establish a thorough budget plan before outsourcing.

Call Center Budget Template
Guide to Call Center Outsourcing cover image

Guide to Call Center Outsourcing

Updated December 18, 2024
Hannah Hicklen

Call center outsourcing is when a company hires a BPO service provider to handle inbound or outbound calls.

Call Center Outsourcing
How To Hire a Call Center in 4 Steps cover image

How To Hire a Call Center in 4 Steps

Updated December 18, 2024
Sydney Wess

Looking to hire a call center? Connecting with a reliable team has never been easier— check out our quick 4-step process to find the perfect partnership.

Call Center Outsourcing

Call Center FAQs

Looking for a call center but not sure where to start? We've put together answers to the most common questions businesses ask when searching for a trusted partner. This FAQ covers what you need to know before hiring a call center, from pricing and services to results and red flags.

Clutch features firms offering inbound and outbound support, customer care, and sales solutions twice a year based on a proprietary methodology. The top call center firms for Fall 2025 include:

  1. Martal Group

  2. Belkins

  3. Abstrakt Marketing Group

  4. LevelUp Leads

  5. SupportYourApp

  6. A-SALES AB

  7. DMT Business Development

  8. SalesAR

  9. SalesRoads

  10. Leadium

  11. Unity Communications

  12. Social Bloom

  13. Remote CoWorker

  14. Virtual Sales Limited

  15. Appointment Setter Online

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Specialties

Telemarketing Outbound Third Party Verification Appointment Setting Inbound Appointment Setting Sales Outsourcing Lead Generation Order Processing Answering Services

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