Top Call Center Companies & Services for IT Services
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Featured
What are Featured Providers?
$1,000+< $25 / hr1,000 - 9,999Chicago, ILServices provided
See all 28 projectsHugo Inc. | Top CX Provider is a distinguished company specializing in Contact Center Services, offering comprehensive Customer Support Services across various channels such as email, chat, and phone. The client reviews highlight their adaptability and efficiency, with 100% positive feedback on their seamless integration and ability to enhance customer engagement capabilities, resulting in impressive metrics like a 99.8% accuracy in order processing and fulfillment.
$5,000+< $25 / hr1,000 - 9,999Lexington, KYServices provided
See all 46 projectsHelpware is a specialized provider of customer care services, offering expertise in both inbound and outbound call center operations. The company consistently receives high praise for its ability to customize solutions, leading to seamless integration with clients' needs. Approximately 80% of reviewers highlight Helpware's proactive approach and strong project management skills, while 90% emphasize its cultural and operational alignment with client goals, reflecting an overall positive reception.
$5,000+< $25 / hr1,000 - 9,999Cebu City, PhilippinesServices provided
See all 9 projectsSelect VoiceCom is a provider of Contact Center Services, specializing in customer support, telephonic support, and telemarketing services. Reviews indicate a strong cultural fit with clients, highlighted by impressive communication and project management skills. Notably, Select VoiceCom achieved a 35% increase in customer satisfaction and a 25% boost in sales conversions. Positive feedback predominates, with no significant areas for improvement highlighted by clients.
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$1,000+Undisclosed250 - 999Santa Tecla, El Salvador
Services provided
EBC - Elite Business Connect, a Back Office Outsourcing company, was founded in 2021. The team offers Back Office Outsourcing and Sales Outsourcing.
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$1,000+< $25 / hr10,000+Cincinnati, OH
Services provided
See all 1 projectsConvergys provides Contact Center Services, including Customer Support Services and Telemarketing Services, focused on enhancing sales and customer satisfaction. Reviews indicate high client satisfaction, citing excellent project management, timely deliverables, and comprehensive service capabilities.
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Featured
What are Featured Providers?
$1,000+< $25 / hr250 - 999Hatboro, PAServices provided
See all 11 projectsHelpSquad is a provider of comprehensive Customer Support Services, specializing in Contact Center Services, including inbound and outbound call handling and chat support. Their reviews highlight exceptional communication, timely project management, and customized solutions, with 100% of reviewers noting their responsiveness and technical depth, and 86% emphasizing the company's cost-effectiveness and cultural alignment.
$1,000+< $25 / hr1,000 - 9,999Davao City, PhilippinesServices provided
See all 10 projectsSix Eleven Global Services is a customer support services provider specializing in call handling and customer service operations. The company has garnered positive feedback, with reviewers highlighting their exceptional responsiveness and alignment with company values. A significant 100% of reviewers commend their swift one-hour response times and the cultural fit, without any noted areas for improvement.
$1,000+< $25 / hr1,000 - 9,999Wilmington, DEServices provided
See all 81 projectsSupportYourApp is a renowned provider of Customer Support Services, offering comprehensive Contact Center Services, including Inbound and Outbound Call Center operations. The company consistently receives high praise for its flexible, 24/7 customer care capabilities and dedication to quality service, with over 90% of reviews highlighting their professionalism and adaptability in managing customer inquiries efficiently.
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$1,000+< $25 / hr10,000+Irvine, CA
Services provided
See all 1 projectsAlorica provides tier-1 technical support, handling simple calls and directing them to appropriate resources, which helps reduce call volume. While their pricing is budget-friendly and their availability impressive, feedback indicates that the skill level of agents was initially suboptimal but shows gradual improvement.
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$1,000+< $25 / hr250 - 999
Services provided
ADS Global, a midsize answering service, is located in Montego Bay, Jamaica. Their services include Call Center Services and Customer Service Outsourcing.
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$1,000+< $25 / hr10 - 49Congleton, England
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Toucan Telemarketing, a call center company, is located in Congleton, England. Their services include Call Center Services and Sales Outsourcing.
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$1,000+< $25 / hr50 - 249Northamptonshire, England
Services provided
BCC is a midsize call center company. Founded in 1989, the team focuses on Call Center Services and Sales Outsourcing.
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$1,000+< $25 / hr2 - 9Ringstead, England
Services provided
Star Virtual Office is a phone answering service headquartered in Ringstead, England. They focus on Call Center Services and Sales Outsourcing and were launched in 2008.
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Featured
What are Featured Providers?
$1,000+< $25 / hr250 - 999Dnipro, UkraineServices provided
See all 26 projectsSimply Contact is a professional contact center services company specializing in inbound and outbound call handling, customer support services, and telephonic support across various languages and channels. Reviews indicate a remarkable satisfaction rate, with over 95% of feedback being positive, highlighting their efficiency, adaptability, and exceptional customer care services. Notably, Simply Contact achieved a 30-45% increase in customer satisfaction scores for multiple clients.
$1,000+$25 - $49 / hr50 - 249Zagreb, CroatiaServices provided
See all 6 projectsSignifico is a dedicated provider of Contact Center Services, specializing in Inbound Call Center and Customer Support Services. Their clients, including those in the automotive and oil industries, consistently praise them for their timeliness, adaptability, and outstanding customer care, resulting in increased customer satisfaction and reduced wait times. Approximately 100% of reviewers highlight their impressive responsiveness and alignment with client needs.
$1,000+< $25 / hr250 - 999București, RomaniaServices provided
See all 14 projectsValoris Center is a distinguished provider of Contact Center Services, offering a comprehensive suite of Customer Support Services, including Inbound and Outbound Call Center operations, Telemarketing Services, and Customer Care Services. Across their reviews, 85% of clients commend their flexibility, proactive approach, and strong project management, though some note room for improvement in personnel turnover and attention to detail.
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$1,000+< $25 / hr250 - 999Sheffield, England
Services provided
Ant Marketing is a telephone answering service. Founded in 1989, the firm provides Call Center Services and Customer Service Outsourcing.
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$1,000+< $25 / hr250 - 999Hamilton, Canada
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Founded in 2008, Prospects DM is a midsize Hamilton, Canada-based answering service company. Their services include Call Center Services and IT managed services.
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Featured
What are Featured Providers?
$1,000+< $25 / hr50 - 249Ed, SwedenServices provided
See all 62 projectsA-SALES AB specializes in outbound sales and lead generation services. With a strong emphasis on creating tailored outreach campaigns, the company consistently delivers measurable results, averaging 10-22 qualified meetings per month for various clients. Client feedback is overwhelmingly positive, with 100% of reviewers highlighting A-SALES AB's precision targeting and reliable project management, while none reported areas for significant improvement.
$1,000+< $25 / hr50 - 249Shah Faisal Town, PakistanServices provided
See all 15 projectsAssistring LLC is a company that specializes in Contact Center Services, offering Inbound Call Center and Customer Support Services. Across numerous reviews, they are praised for their effective call handling, operational reliability, and ability to enhance customer satisfaction. Approximately 85% of reviewers commend their project management skills and strategic approach, indicating a consistent track record of exceeding client expectations and improving customer service metrics.
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$1,000+< $25 / hr250 - 999Alberton, Canada
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IO Solutions is an Alberton, Canada-based telephone answering service. They provide Call Center Services.
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$1,000+< $25 / hr50 - 249Toronto, Canada
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Telestar Communications, a midsize answering service, is in Toronto, Canada and Las Vegas, Nevada. The team provides Call Center Services and Sales Outsourcing.
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$1,000+< $25 / hr10 - 49Ottawa, Canada
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Established in 1971, OnCall Centre is a small Ottawa, Canada-based call center service. Their services include Call Center Services and Customer Service Outsourcing.
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$1,000+< $25 / hr50 - 249Caledonia, Canada
Services provided
Professional Prospecting is a Sales Outsourcing company. They are located in Caledonia, Canada and have midsize team. They provide Sales Outsourcing.
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$1,000+< $25 / hr50 - 249New York, NY
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FSO Onsite Outsourcing is an answering service. Founded in 1976, the company focuses on Call Center Services and Graphic Design.
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UndisclosedUndisclosed250 - 999Machelen, Belgium
Services provided
WEngage, an answering service, was launched in 1986. The midsize team provides Call Center Services and Back Office Outsourcing.
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Undisclosed$25 - $49 / hr50 - 249Orlando, FL
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Oak Street Technologies is a Back Office Outsourcing company. They are based in Orlando, Florida and have midsize team. They offer Back Office Outsourcing and Call Center Services.
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$5,000+$100 - $149 / hr2 - 9Petaling Jaya, Malaysia
Services provided
Wave Evolution is an Email Marketing company. They were established in 2007, and their services include Email Marketing and Search Engine Optimization.
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$1,000+< $25 / hr10 - 49Ahmedabad, India
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INtechspace is an Ahmedabad, India-based Market Research company. The team provides Market Research and Sales Outsourcing.
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$1,000+$25 - $49 / hr10 - 49Lane Cove West, Australia
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Your Phones Covered is a Customer Service Outsourcing company. They focus on Customer Service Outsourcing and Call Center Services and are in Lane Cove West, Australia.
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$5,000+$100 - $149 / hr2 - 9
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AAAgiler GmbH is a small Business Consulting company in Darmstadt, Germany. The team focuses on Business Consulting and Finance & Accounting Outsourcing (FAO).
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$1,000+< $25 / hr50 - 249
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SSG SERV Private Limited is a phone answering service. Established in 2015, the team offers Call Center Services and Back Office Outsourcing.
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$1,000+< $25 / hr50 - 249Chennai, India
Services provided
Established in 2021, MEG WORLD TECHNOLOGIES is a Back Office Outsourcing company. Their team specializes in Back Office Outsourcing and Customer Service Outsourcing.
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$1,000+< $25 / hr50 - 249Kyiv, Ukraine
Services provided
EnergeticHub is an IT managed services company founded in 2020. The midsize team focuses on IT managed services and Customer Service Outsourcing.
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$10,000+Undisclosed50 - 249Addis Ababa, Ethiopia
Services provided
ProxLink Solutions is a telephone answering service. They offer Call Center Services and Customer Service Outsourcing and are in Addis Ababa, Ethiopia.
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UndisclosedUndisclosed2 - 9Honselersdijk, Netherlands
Services provided
Pipewave. Is a small Sales Outsourcing company located in Honselersdijk, Netherlands. Their services include Sales Outsourcing and Email Marketing.
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$1,000+$25 - $49 / hr2 - 9
Services provided
BabsLead, a Content Writing Services company, provides Content Writing Services and Content Marketing. The firm is based in Los angeles, California and Bauchi, Nigeria.
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$5,000+$50 - $99 / hr10 - 49Sheridan, WY
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Proto IT Consultants is a CRM consulting and SI company. They are headquartered in Sheridan, Wyoming and Islamabad, Pakistan. Their team provides CRM consulting and SI and IT strategy consulting.
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$1,000+$25 - $49 / hr50 - 249
Services provided
See all 1 projectsAmericas Book Writing offers ghostwriting, book publishing, and book marketing services. Reviews highlight that the company provides high-quality, timely services with effective communication, facilitating a smooth and user-friendly process. Clients appreciate the company's good value for cost and their ability to help authors realize their book dreams successfully.
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UndisclosedUndisclosed10 - 49San Jose, CA
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VirtuSol is a telephone answering service founded in 2010. Headquartered in San Jose, California and Hyderabad, India, the team offers Call Center Services and Branding.
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$10,000+Undisclosed10 - 49
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TakeMarket Ltd is a Sales Outsourcing company launched in 2018. Their team focuses on Sales Outsourcing and Account-Based Marketing.
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UndisclosedUndisclosed2 - 9
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Launched in 2024, Artemis Leads is an Email Marketing company. The agency focuses on Email Marketing and Demand Generation Marketing.
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UndisclosedUndisclosed2 - 9Esch-sur-Alzette, Luxembourg
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Located in Esch-sur-Alzette, Luxembourg, Focus Pocus Media is a Conversion Optimization company. They provide Conversion Optimization and Pay Per Click and were established in 2015.
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UndisclosedUndisclosed1,000 - 9,999Taguig, Philippines
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MicroSourcing, a Back Office Outsourcing company, is headquartered in Taguig, Philippines and Lewisville, Texas. They offer Back Office Outsourcing and Transcription and were launched in 2004.
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$5,000+$25 - $49 / hr2 - 9
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Media.Army sp. Z o.o. Is a Poznań, Poland-based Advertising company. Their services include Advertising and Branding.
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$1,000+< $25 / hr2 - 9
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Launched in 2025, Ren Agency is a social media marketing firm. The team focuses on Social Media Marketing and Email Marketing.
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$1,000+< $25 / hr50 - 249
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See all 1 projectsWeb Of Picasso provides virtual assistant services, specializing in paid advertisements, particularly for Facebook. The reviews highlight their budget-friendly rates, exceptional support, and effective project management, resulting in increased website traffic, higher conversion rates, and enhanced brand visibility. Clients appreciate the knowledgeable staff and genuine care, although occasional communication issues were noted as minor.
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$5,000+< $25 / hr50 - 249Massenbachhausen, Germany
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Iworxs by Palnar is a software development company. The team provides Custom Software Development and Artificial Intelligence, and the firm is in Massenbachhausen, Germany and Kazhakkoottam, India.
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$1,000+< $25 / hr50 - 249Old Bridge, NJ
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Midsize Back Office Outsourcing company Front Desk Helpers, is located in Old Bridge, New Jersey. Their services include Back Office Outsourcing and Call Center Services.
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$1,000+$25 - $49 / hr2 - 9
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Launched in 2024, Captivit LLC is a small IT managed services company in Kissimmee, Florida. Their team focuses on IT managed services and Application Management & Support.
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UndisclosedUndisclosed10 - 49Makati, Philippines
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Ontime Staffing Solutions Inc., a Direct Marketing company, provides Direct Marketing and Marketing Strategy. The firm is located in Makati, Philippines.
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$1,000+$25 - $49 / hr50 - 249Bengaluru, India
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See all 1 projectsB2B Growth Force - Top B2B Marketing, Revenue Operations & ABM Agency offers marketing strategy development and revenue operations services, focusing on enhancing business growth. Reviews highlight Pradeep's patience, prompt communication, and innovative strategies. Clients appreciate the detailed guidance and effective solutions provided, though there is a suggestion to expand the team to accommodate more clients simultaneously.
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$1,000+$25 - $49 / hr250 - 999Chennai, India
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Established in 2012, Dawn IT Service is a SEO company. The team offers Search Engine Optimization and Pay Per Click.
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$1,000+< $25 / hr2 - 9Pune, India
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CYBRIDGE is an IT staff augmentation company. They are based in Pune, India and have small team of experts. Their services include IT staff augmentation and Back Office Outsourcing.
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UndisclosedUndisclosed10 - 49Mountain View, CA
Services provided
Sonify is a small IT managed services company headquartered in Mountain View, California. The team specializes in IT managed services and Call Center Services.
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$1,000+< $25 / hr10 - 49Wembley, England
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Confero, a call center, is located in Wembley, England and London, England. Their services include Call Center Services and Customer Service Outsourcing.
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UndisclosedUndisclosed10 - 49Mumbai, India
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Shakti Enterprise Translation Services, a Translation company, was launched in 1985. The firm focuses on Translation and Call Center Services, and is small.
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$5,000+< $25 / hr50 - 249Yaoundé, Cameroon
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KMER OUTSOURCING INC is a midsize Toronto, Canada-based telephone answering service. Their services include Call Center Services and Back Office Outsourcing.
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$1,000+$25 - $49 / hr10 - 49
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Genius Tech Services is a web design agency. Based in , their small team offers Web Design and Search Engine Optimization. The firm was founded in 2023.
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UndisclosedUndisclosed50 - 249Indore, India
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Orion Market Research is a Business Consulting company. Founded in 2015, the team specializes in Business Consulting and Sales Outsourcing.
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$1,000+$25 - $49 / hr10 - 49Sheridan, WY
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See all 1 projectsDrifting Desk LLC specializes in developing custom media solutions, Fintech products, and blockchain projects, including MVPs for NFT marketplaces. Reviews highlight their strong project management, effective communication, and collaborative spirit, with their team effectively extending clients' in-house capabilities. Improvements suggested include enhanced time zone coordination and structured onboarding for new remote team members.
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Top 15 Call Centers Services for IT Services
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$10,000+$25 - $49 / hr250 - 999Simi Valley, CA
Ability to deliver
35.2/40.015.6/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
70% Sales Outsourcing30% Other -
$5,000+Undisclosed250 - 999Dallas, TX
Ability to deliver
32.1/40.015.2/20 Reviews8.4/10 Clients & Experience8.4/10 Market PresenceService focus
15% Call Center Services25% Sales Outsourcing60% Other -
$1,000+Undisclosed10 - 49Ghaziabad, India
Ability to deliver
31.1/40.015.8/20 Reviews9.5/10 Clients & Experience5.8/10 Market PresenceService focus
100% Sales Outsourcing -
$5,000+Undisclosed10 - 49
Ability to deliver
34.5/40.018.2/20 Reviews9/10 Clients & Experience7.4/10 Market PresenceService focus
15% Call Center Services80% Sales Outsourcing5% Other -
$25,000+$25 - $49 / hr10 - 49Gulf Breeze, FL
Ability to deliver
30.8/40.016.8/20 Reviews9.1/10 Clients & Experience4.9/10 Market PresenceService focus
40% Call Center Services60% Sales Outsourcing -
$1,000+< $25 / hr50 - 249Las Vegas, NV
Ability to deliver
37.5/40.018.6/20 Reviews9.8/10 Clients & Experience9.1/10 Market PresenceService focus
10% Call Center Services75% Sales Outsourcing15% Other -
$25,000+Undisclosed50 - 249Toronto, Canada
Ability to deliver
34.8/40.017.4/20 Reviews9.8/10 Clients & Experience7.5/10 Market PresenceService focus
15% Call Center Services70% Sales Outsourcing15% Other -
$1,000+< $25 / hr10 - 49Tallinn, Estonia
Ability to deliver
27.9/40.015.8/20 Reviews6.6/10 Clients & Experience5.5/10 Market PresenceService focus
80% Sales Outsourcing20% Other -
$1,000+$50 - $99 / hr50 - 249Kyiv, Ukraine
Ability to deliver
29.1/40.016.2/20 Reviews7.6/10 Clients & Experience5.3/10 Market PresenceService focus
80% Sales Outsourcing20% Other -
$5,000+$25 - $49 / hr10 - 49L'viv, Ukraine
Ability to deliver
29.9/40.016.4/20 Reviews9.5/10 Clients & Experience4/10 Market PresenceService focus
50% Sales Outsourcing50% Other -
$5,000+< $25 / hr1,000 - 9,999
Ability to deliver
27.3/40.013.6/20 Reviews8.8/10 Clients & Experience4.9/10 Market PresenceService focus
25% Call Center Services75% Other -
$1,000+< $25 / hr1,000 - 9,999Wilmington, DE
Ability to deliver
39.4/40.020/20 Reviews9.6/10 Clients & Experience9.8/10 Market PresenceService focus
25% Call Center Services75% Other -
$1,000+$25 - $49 / hr10 - 49L'viv, Ukraine
Ability to deliver
30.2/40.016.6/20 Reviews7.6/10 Clients & Experience6/10 Market PresenceService focus
50% Sales Outsourcing50% Other -
$5,000+$50 - $99 / hr10 - 49Cape Town, South Africa
Ability to deliver
27.5/40.015.8/20 Reviews6.8/10 Clients & Experience4.9/10 Market PresenceService focus
90% Sales Outsourcing10% Other -
$5,000+$100 - $149 / hr10 - 49Menlo Park, CA
Ability to deliver
29.8/40.016.6/20 Reviews8/10 Clients & Experience5.3/10 Market PresenceService focus
40% Sales Outsourcing60% Other -
$1,000+< $25 / hr50 - 249Poltava, Ukraine
Ability to deliver
33.2/40.017.6/20 Reviews9.2/10 Clients & Experience6.3/10 Market PresenceService focus
20% Sales Outsourcing80% Other -
$1,000+< $25 / hr50 - 249Sheridan, WY
Ability to deliver
26.3/40.017.4/20 Reviews4.3/10 Clients & Experience4.6/10 Market PresenceService focus
30% Call Center Services50% Sales Outsourcing20% Other -
$1,000+$100 - $149 / hr250 - 999St. Louis, MO
Ability to deliver
39.5/40.019.8/20 Reviews10/10 Clients & Experience9.7/10 Market PresenceService focus
75% Sales Outsourcing25% Other -
$1,000+$50 - $99 / hr10 - 49Olympia, WA
Ability to deliver
36.8/40.019/20 Reviews10/10 Clients & Experience7.8/10 Market PresenceService focus
10% Call Center Services70% Sales Outsourcing20% Other -
$1,000+< $25 / hr250 - 999Kyiv, Ukraine
Ability to deliver
37.5/40.018.6/20 Reviews10/10 Clients & Experience8.9/10 Market PresenceService focus
15% Call Center Services85% Other -
$1,000+$100 - $149 / hr10 - 49Horsham , England
Ability to deliver
37.6/40.018/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
10% Call Center Services90% Sales Outsourcing -
$1,000+$25 - $49 / hr50 - 249Ottawa, Canada
Ability to deliver
38.9/40.020/20 Reviews10/10 Clients & Experience8.9/10 Market PresenceService focus
10% Call Center Services75% Sales Outsourcing15% Other -
$1,000+$25 - $49 / hr10 - 49Calgary, Canada
Ability to deliver
30.8/40.016.4/20 Reviews8/10 Clients & Experience6.4/10 Market PresenceService focus
30% Call Center Services30% Sales Outsourcing40% Other -
$1,000+< $25 / hr50 - 249Ed, Sweden
Ability to deliver
38.7/40.019.8/20 Reviews10/10 Clients & Experience8.9/10 Market PresenceService focus
10% Call Center Services80% Sales Outsourcing10% Other -
$1,000+< $25 / hr50 - 249Denver, CO
Ability to deliver
40/40.020/20 Reviews10/10 Clients & Experience10/10 Market PresenceService focus
10% Call Center Services70% Sales Outsourcing20% Other -
$1,000+$25 - $49 / hr250 - 999Oakville, Canada
Ability to deliver
39.8/40.019.8/20 Reviews10/10 Clients & Experience10/10 Market PresenceService focus
10% Call Center Services70% Sales Outsourcing20% Other -
$1,000+< $25 / hr1,000 - 9,999Gilbert, AZ
Ability to deliver
39/40.019.4/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
10% Call Center Services10% Sales Outsourcing80% Other -
$1,000+$50 - $99 / hr50 - 249Farmington, CT
Ability to deliver
33.2/40.015.2/20 Reviews8.3/10 Clients & Experience9.7/10 Market PresenceService focus
100% Sales Outsourcing -
$1,000+$25 - $49 / hr50 - 249Laguna Beach, CA
Ability to deliver
39.5/40.020/20 Reviews10/10 Clients & Experience9.5/10 Market PresenceService focus
10% Call Center Services80% Sales Outsourcing10% Other -
$10,000+$300+ / hr2 - 9Toronto, Canada
Ability to deliver
32.8/40.017.2/20 Reviews10/10 Clients & Experience5.6/10 Market PresenceService focus
50% Sales Outsourcing50% Other
Latest Call Centers Articles
See all articles![How to Build a Budget for Call Center Services [With Template] cover image](https://img.shgstatic.com/clutch-static-prod/image/resize/715x400/s3fs-public/article/ba3fb126c373d45b88403b0272fa9201.jpg)
How to Build a Budget for Call Center Services [With Template]
Call center costs can add up over time, so it’s important that companies establish a thorough budget plan before outsourcing.
