Top BPO Companies for Small Business
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Top BPO Companies for Small Business
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Featured
What are Featured Providers?
$1,000+< $25 / hr1,000 - 9,999Chicago, ILServices provided
25% Customer Service Outsourcing20% Call Center Services15% Back Office Outsourcing +4 services10% Content Moderation Services10% Data Annotation Services10% Finance & Accounting Outsourcing (FAO)10% Sales OutsourcingSee all 28 projectsHugo Inc. | Top CX Provider is an outsourcing company specializing in customer experience (CX) and support services. The company consistently receives high praise for its effective project management and adaptability, with 100% of reviewers noting the team's ability to seamlessly integrate into existing operations. Approximately 70% of the feedback highlights the company's impressive cultural fit and commitment to quality, with measurable outcomes like increased efficiency and customer satisfaction.
Reviews mention Proactive
The feedback regarding Hugo's proactive approach is overwhelmingly positive. Clients consistently highlighted their exceptional responsiveness and commitment to exceeding expectations. For instance, one client noted Hugo's 'eagerness to excel' and their ability to 'go above and beyond,' while another emphasized their 'proactive customer success program' that significantly improved client satisfaction and reduced churn. Overall, clients appreciated Hugo's proactive communication, timely delivery, and ability to adapt quickly to evolving needs, fostering a collaborative and effective partnership.-
Digital Marketing, SMM & SEO for Software Solutions Company
5.0 Dec 8, 2023Hugo's project management was exemplary throughout our engagement. They consistently delivered project milestones on time, demonstrating a strong commitment to timelines and deadlines. Their proactive approach to communication and responsiveness to our needs played a crucial role in the project's success. Regular updates and clear channels of communication were established, allowing for transparent progress tracking and immediate issue resolution.
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Customer Support for Marketing & Advertising Company
5.0 Aug 28, 2023Very enthusiastic people who are very proactive and keen to always help. This proactive attitude was evident throughout our collaboration, ensuring that our needs were met promptly and efficiently. Their dedication to maintaining open lines of communication facilitated a seamless working relationship.
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Content Mktg & Call Center Services for Cashback Gaming Co
5.0 Aug 23, 2023Ongoing Enhancement: Their proactive approach continuously improves workflows for optimal results. This proactive stance was instrumental in driving project efficiency and creating capacity. By anticipating potential challenges and addressing them in advance, Hugo ensured a smooth progression of our project.
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Staff Aug & Content Moderation for Blockchain Technology Co
5.0 Aug 23, 2023Most impressive was their eagerness to excel – consistently going above and beyond expectations and coming up with ways to improve. Their proactive mindset was evident in the suggestions they provided over time, which set them apart from previous outsourcing partners. This approach not only enhanced project outcomes but also fostered a strong collaborative spirit.
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CX Outsourcing for Financial Services Firm
5.0 Apr 25, 2025Hugo transformed our global operations with impressive results: Reduced partner integration time from 3 weeks to 1 week. Established support coverage across 8 languages serving 3 new global markets. Improved customer Net Promoter Score from 52 to 78. Decreased customer churn by 17% through proactive success management. Hugo's project management has been great! They moved from contract signing to pilot launch in 1 week, demonstrating remarkable efficiency. Our communication flows seamlessly through Slack with weekly calibration calls keeping everything on track. Their reporting provides clear, actionable insights, and the team's agility allows them to quickly adapt to our evolving needs.
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Industry Experience
Hugo Inc. has garnered positive feedback across multiple industries, including Financial Services, eCommerce, Automotive, Software, Environmental Services, Advertising & Marketing, Information Technology, and Gaming. Their expertise in customer support, operational efficiency, and content management has consistently been highlighted as a strength. Clients noted significant improvements in response times, customer satisfaction, and overall efficiency. Hugo's ability to adapt to various industry needs, coupled with their commitment to high-quality service, positions them as a valuable partner for businesses seeking to enhance their operations.
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Financial services eCommerce Automotive Food & Beverages Software Information technology Environmental Services Advertising & marketing Gaming MediaWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently commend the company for its exceptional value for money, highlighting that Hugo offers high-quality services at competitive rates. One client noted, 'Good value for cost,' while another emphasized their 'ability to scale services without compromising quality.' Many reviews reflect satisfaction with cost reductions and enhanced operational efficiency, with one client praising an '80% improvement in efficiency' compared to in-house hiring. Overall, the sentiment is overwhelmingly positive, indicating that clients perceive Hugo as a cost-effective partner.Was this helpful?
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$1,000+< $25 / hr50 - 249Portland, ORServices provided
20% Back Office Outsourcing15% Customer Service Outsourcing15% Data Annotation Services +5 services15% Document Digitization & Management10% Call Center Services10% Content Moderation Services10% Litigation Support Services5% TranscriptionSee all 18 projectsTECHSPEED INC is a data solutions company specializing in data entry, content management, and business process outsourcing. The company is praised for its professionalism and adaptability, with 100% of clients highlighting their responsiveness and 90% appreciating their ability to deliver on time. Clients commend their excellent project management and flexibility, noting a strong customer-first mindset. There were no significant areas for improvement mentioned across reviews.
Reviews mention High-quality work
Clients consistently highlight TECHSPEED INC's commitment to high-quality work, noting impressive accuracy in data entry and effective customer service. One client emphasized the team's proactive communication and adaptability, which contributed to a smooth and productive partnership. Another praised their strategic research capabilities and thorough delivery processes, resulting in excellent quality of information. Overall, the sentiment reflects a strong satisfaction with the quality of services provided, with no significant areas for improvement identified.-
Data Entry & Mobile App Dev for Boutique Design Firm
5.0 Dec 17, 2018TechSpeed delivered the projects on time with competitive pricing. The speed, accuracy, and value of their work were outstanding.
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Lead Gen & Market Research for SaaS Business Mgmt. Provider
5.0 Feb 8, 2023TechSpeed Inc also grew our database, and the quality of information they delivered was excellent. We were impressed with their strategic research, ability to understand our needs, and the execution of our project brief — TechSpeed Inc had a very thorough delivery process.
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Customer Service Outsourcing for Home Care Agency
5.0 Sep 29, 2025The accuracy rate of entries is very high, with very few corrections needed. Their team showed genuine commitment to quality and efficiency, which made the partnership feel smooth and productive. All deliverables were completed on time or ahead of deadline. They didn’t just complete tasks — they anticipated potential issues and offered solutions before problems arose.
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2 of 2 reviews are 5 starsUnknown avg. project costRead 2 Recent ReviewsReviewed 2 times in the past 6 months
Recent feedback for TECHSPEED INC highlights their exceptional performance in data management and election information gathering. Clients commend their professionalism, responsiveness, and ability to deliver quality results promptly. One client noted the impressive speed and accuracy of TECHSPEED INC's work compared to competitors, while another mentioned the enhancement of user experience and SEO through their services. Overall, the sentiment is overwhelmingly positive, with no significant areas for improvement identified.Was this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight TECHSPEED INC's competitive pricing and exceptional value for money. One client noted they chose TECHSPEED for their 'good value for cost,' emphasizing the superior volume and speed of deliverables compared to other vendors. Another pointed out that their pricing fit within budget while maintaining high-quality service. Overall, the sentiment reflects strong satisfaction with the cost-effectiveness and reliability of TECHSPEED's services, with multiple clients expressing no identified areas for improvement.Was this helpful?
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$1,000+< $25 / hr1,000 - 9,999Angeles, PhilippinesServices provided
30% Customer Service Outsourcing30% Finance & Accounting Outsourcing (FAO)20% Back Office Outsourcing +1 service20% IT Staff AugmentationSee all 7 projectsConnext is a business process outsourcing company specializing in call center services, transaction management, and accounting processes. Reviewers praise Connext for their impressive hiring process, alignment with company values, and capability to rapidly provide skilled personnel. Over 90% of reviewers highlight their effective communication and project management, while some mention the need for increased employee training. The company is recognized for fostering long-term partnerships.
Reviews mention Patient
The overall sentiment regarding ConnextGlobal is highly positive, with clients highlighting their patience and people-focused approach. One client noted their 'entrepreneurial, patient' demeanor as a standout quality, emphasizing the steady support provided throughout the project. Effective communication was also praised, with clients feeling that ConnextGlobal was proactive and engaged. However, there was a recognition that the client's own conservative approach may have slowed progress, indicating a need for more dynamic IT scenarios.-
IT Staff Augmentation for Payment Services Company
5.0 Nov 15, 2022ConnextGlobal was more on the ball then we were. We had excellent back and forth communication. Again, we followed the lead the showed us. Entrepreneurial, patient, people-focused, steady, with great values.
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1 of 1 reviews is 5 starsUnknown avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
In recent reviews, clients have praised Connext for their effective call center services, noting a significant reduction in guest complaints and improved reservation processes. One client highlighted their impressive hiring practices and timely project delivery, while suggesting enhancements in employee training. Overall, the sentiment reflects satisfaction with Connext's alignment of values and performance, indicating they are a reliable partner for ongoing projects.Was this helpful?
Industry Experience
Connext has demonstrated expertise across various industries, including entertainment, real estate, financial services, software, and business services. Clients commend their ability to quickly scale teams and improve operational efficiencies. The overall sentiment is highly positive, highlighting strengths in communication, talent acquisition, and alignment with client values. This provider appears particularly well-suited for companies in need of outsourcing solutions to enhance productivity, streamline operations, and support growth in a collaborative manner.
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Arts, entertainment & music Real estate Financial services Software Business services Other IndustryWas this helpful?
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Undisclosed< $25 / hr2 - 9Rawalpindi, Pakistan
Services provided
10% Email Marketing10% Graphic Design10% Logo +13 services10% Social Media Marketing5% Affiliate Marketing5% Call Center Services5% Content Marketing5% Content Writing Services5% Customer Service Outsourcing5% Digital Strategy5% Generative AI5% Packaging Design5% Pay Per Click5% Search Engine Optimization5% Transcription5% Web DesignDigital Scape Tech is a social media marketing agency. Launched in 2020, the company is in Rawalpindi, Pakistan. Their services include Social Media Marketing and Email Marketing.
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$5,000+< $25 / hr50 - 249Noida, India
Services provided
20% Pay Per Click20% Search Engine Optimization10% Call Center Services +6 services10% E-Commerce Development10% Graphic Design10% Web Design10% Web Development5% HR Outsourcing5% StaffingPay per click agency Virtual Staffing Agency was founded in 2017. The midsize team offers Pay Per Click and Search Engine Optimization.
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What are Featured Providers?
$1,000+< $25 / hr1,000 - 9,999Hollywood, FLServices provided
45% Back Office Outsourcing15% Finance & Accounting Outsourcing (FAO)10% Call Center Services +3 services10% Customer Service Outsourcing10% HR Consulting10% Sales OutsourcingSee all 185 projectsRemote CoWorker is a virtual assistance company specializing in administrative support, customer service, and operational optimization. The reviews indicate a high level of satisfaction, with 100% of clients highlighting their responsiveness and effective communication. Clients also appreciate their ability to meet deadlines consistently, with no significant areas for improvement mentioned across reviews.
Reviews mention Proactive
Clients have consistently noted the proactive approach of Remote CoWorker, highlighting their ability to anticipate needs and adapt swiftly to changing priorities. For instance, one client praised their team for being 'highly responsive and attentive,' while another remarked on their capability to 'handle daily tasks reliably' and 'proactively follow up.' Overall sentiment reflects a strong appreciation for their proactive communication and organizational skills, which have significantly enhanced operational efficiency across various projects.-
Lead Generation for Party Rental Services Co
5.0 Feb 9, 2024The talent pool spoke English really well and many of their teammates took their own initiative to improve my business.
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Back-Office Outsourcing & Appointment Setting for SaaS Firm
5.0 Oct 24, 2023They were proactive and did more work than I was expecting.
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Back-Office Outsourcing for Business Consulting Firm
5.0 Nov 18, 2024The account manager Glena has the unique talent to anticipate our needs, proactively follows up and goes above and beyond. She feels personally invested in our success!
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SMM, Sales Outsourcing & CRM Consulting for Real Estate Co
5.0 Sep 20, 2024What I found most impressive about this virtual assistant company is their ability to tailor services to meet individual client needs. Their proactive communication and commitment to delivering high-quality work, combined with a diverse skill set, truly set them apart in the industry.
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Customer Service Outsourcing for Attorney Firm
5.0 Mar 21, 2025They have done an amazing job they follow up on a daily basis with prospects to help them decide if they are ready to move forward. If I ever need any of them to reach out to a prospect they immediately get on it and have it done for when I ask for a follow up.
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17 of 18 reviews are 5 starsLess than $10,000 avg. project costRead 18 Recent ReviewsReviewed 18 times in the past 6 months
In the past six months, Remote CoWorker has received consistently positive feedback from clients across various industries. Clients praised their responsiveness, professionalism, and ability to deliver timely support. Notable comments include a CEO highlighting the 'impressive response time and support' and a law firm owner commending their 'exceptional management and communication.' Overall, clients expressed high satisfaction with the quality of service and the positive impact on their operations, with many noting no areas for improvement.Was this helpful?
Industry Experience
Remote CoWorker has demonstrated expertise across various industries including Franchises, Advertising & Marketing, Real Estate, Legal, Medical, and more. Clients consistently praise their responsiveness, quality of candidates, and project management efficiency, leading to improved operational effectiveness. Overall sentiment is positive, highlighting their adaptability and ability to enhance customer service, marketing initiatives, and administrative tasks. This indicates a strong fit for companies seeking support in customer engagement, operational efficiency, and workforce scalability within these sectors.
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Business services Real estate Advertising & marketing Plumbing Franchises Consulting Contracting HVAC Transportation Manufacturing Other industries Hospitality & leisure Nonprofit Insurance Restaurants Arts, entertainment & music eCommerce Financial services Construction Beauty & Cosmetics Retail Software Information technology IT Services Food & Beverage Consumer products & services Consumer Products Food & Beverages Other Industry Wellness & Fitness Environmental Services Design Automotive Education Media Healthcare Sports Publishing Energy & natural resources Legal MedicalWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Overall, clients express satisfaction with Remote CoWorker's value for money, noting effective support and responsiveness. Many highlight the company's pricing as fitting their budgets while delivering quality services. For instance, one client appreciated the seamless hiring process and the quality of candidates provided, emphasizing the good return on investment. However, some reviews mention occasional issues with candidate fit and communication, suggesting room for improvement in ensuring the right matches and enhancing onboarding processes.Was this helpful?
$5,000+< $25 / hr1,000 - 9,999Cebu City, PhilippinesServices provided
30% Call Center Services30% Customer Service Outsourcing10% Back Office Outsourcing +3 services10% Finance & Accounting Outsourcing (FAO)10% IT Staff Augmentation10% Sales OutsourcingSee all 9 projectsSelect VoiceCom is a customer service and sales outsourcing company praised for its ability to enhance client operations through effective team staffing and management. Across reviews, 100% highlight their exemplary project management and communication, often going above expectations. Approximately 85% of reviews mention their cultural alignment and responsiveness, while results include increased sales, customer satisfaction, and overall efficiency.
Reviews mention Communicative
Clients consistently commend Select VoiceCom for their exceptional communication skills. One client noted the team's responsiveness, stating they 'respond within 24 hours' and are 'open to suggestions, needs, or requests.' Another emphasized the 'open and honest feedback' that fosters a strong relationship. Overall, the sentiment reflects a high level of satisfaction with the company's communicative approach, highlighting their ability to honor commitments and adapt to client needs.-
Call Center Services for Third-Party Management Company
4.5 Feb 6, 2025Yes- their team has been amazing to work with. We are so grateful for the relationship we have built. We have open and honest feedback that goes both ways. SVC truly meets our needs from a culture prospective alone. I truly value the connection piece and the communication we are given.
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Recruitment Services for Financial Services Company
4.5 Oct 17, 2025We have found SVC an extremely well organized and communicative team. They respond within 24 hours and have been very open to suggestions, needs, or requests to make the process work for everyone involved. We love their personalized approach, very easy to speak to, honor what they say they are going to do and are open minded to change.
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Industry Experience
Select VoiceCom exhibits strong capabilities across various industries, including Media, Business Services, Advertising & Marketing, Pharmaceuticals, Financial Services, and Legal. Clients commend their reliability, project management, and the ability to deliver measurable results, such as increased sales and improved customer service. Overall, feedback suggests a positive sentiment, particularly in the Financial Services and Legal sectors, where their attention to quality and client needs is highlighted as a key strength.
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Media Business services Advertising & marketing Pharmaceuticals Other industries Legal Financial servicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients express a strong sentiment regarding Select VoiceCom's cost-effectiveness and value for money, often highlighting it as a key reason for their selection. One client noted it offered 'good value for cost,' and another mentioned the 'high ratings' and 'great culture fit' that justified their investment. Overall, feedback indicates that Select VoiceCom consistently delivers results that exceed expectations, making them a reliable partner for various business needs.Was this helpful?
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$1,000+< $25 / hr50 - 249Sofia, BulgariaServices provided
30% Call Center Services20% Customer Service Outsourcing20% IT Managed Services +2 services20% Sales Outsourcing10% Back Office OutsourcingSee all 9 projectsMarKam Solutions is a versatile outsourcing provider specializing in technical support, sales, operations, and customer service. Across multiple reviews, clients commend their professional management, alignment with company values, and ability to meet budget constraints. With over 90% positive feedback, MarKam Solutions is praised for their adaptability, responsiveness, and the strategic impact on metrics such as customer satisfaction and sales growth.
Reviews mention Experienced
The feedback on MarKam Solutions highlights a highly positive sentiment regarding their experience. Clients note their promptness, exceeding expectations, and ability to quickly learn and scale operations. Specific comments include their effectiveness in driving sales and revenue growth, as well as their strong cultural fit. One client emphasized their remarkable ability to bring innovation and outside perspective to the business. Overall, there are no reported areas for improvement, showcasing a strong client satisfaction.-
Customer Services & Sales Staffing for Auto Transport Co
5.0 Mar 19, 2025The most impressive aspect of MarKam Solutions was their ability to learn quickly and scale combined with leveraging their outside experience. This unique capability sets them apart and contributes significantly to their success.
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Industry Experience
MarKam Solutions has demonstrated expertise across various sectors, including Advertising & Marketing, Supply Chain & Logistics, Manufacturing, Transportation, and Information Technology. Clients commend their ability to enhance operational efficiency, boost sales, and improve customer satisfaction. The overall sentiment is highly positive, particularly within Supply Chain & Logistics, where they provided significant cost reductions and revenue growth. Their strengths lie in adaptability, effective communication, and a strong understanding of industry-specific needs, making them a suitable partner across these diverse fields.
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Advertising & marketing Information technology Supply Chain, Logistics, and Transport Manufacturing TransportationWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently praised MarKam Solutions for their competitive pricing and excellent value for money. One client highlighted that their pricing fit the budget while providing a 'good value for cost.' Another noted a 35% decrease in labor costs while meeting sales goals, emphasizing affordability without sacrificing quality. Overall, feedback reflects strong satisfaction with cost-effectiveness, suggesting that MarKam Solutions delivers substantial value relative to their fees.Was this helpful?
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UndisclosedUndisclosed50 - 249
Services provided
25% Cybersecurity25% IT Managed Services10% Customer Service Outsourcing +6 services10% IT Staff Augmentation10% Other IT Consulting and SI5% Application Management & Support5% DevOps Managed Services5% Staffing5% Web DevelopmentWorksent, a Cybersecurity company, is based in Middletown, Delaware. They focus on Cybersecurity and IT managed services and were established in 2015.
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$1,000+< $25 / hr2 - 9Castle Rock, CO
Services provided
50% Sales Outsourcing25% Business Consulting25% Social Media MarketingSee all 7 projectsBDR.ai is a company specializing in business development services, focusing on LinkedIn marketing, lead generation, and automation. Across reviews, 100% of clients highlight their impressive customer service and responsiveness. Many commend BDR.ai for aligning with company values and offering good value for cost. Clients frequently describe BDR.ai as innovative and effective, noting substantial increases in lead generation and engagement.
Reviews mention Creative
Clients have expressed a strong sentiment regarding BDR.ai's creativity, highlighting their ability to merge technological expertise with marketing insights. One client specifically noted the company's unique approach to targeting and outreach, describing their creativity as impressive. Overall, feedback reflects a positive perception of BDR.ai's innovative solutions, contributing to successful project outcomes and client satisfaction.-
Lead Generation for Leadership Training Co
5.0 Dec 12, 2023What did you find most impressive or unique about this company? Creativity! Combine tech knowledge with marketing savvy. I'm a satisfied customer. Will use them again.
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Industry Experience
BDR.ai has demonstrated strong expertise across various industries, including Consulting, Financial Services, Software, and Business Services. Clients commend their ability to enhance lead generation, improve customer engagement, and provide tailored marketing strategies. Overall sentiment is positive, highlighting their responsiveness, customer support, and innovative approaches, particularly in consulting and business services. Potential clients in these sectors can expect effective solutions and strong alignment with their business objectives.
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Consulting Financial services Software Other Industry Business servicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently report that BDR.ai offers good value for money, with competitive pricing that fits various budgets. For instance, one executive noted, 'Pricing fit our budget' and highlighted 'good value for cost.' Another client emphasized the company's exceptional customer service, stating they felt 'extraordinarily special' as clients. Overall, sentiment towards BDR.ai's pricing and value is highly positive, with multiple clients expressing satisfaction and a willingness to engage their services again.Was this helpful?
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$5,000+$50 - $99 / hr2 - 9Dubai, United Arab Emirates
Services provided
55% Sales Outsourcing25% Email Marketing10% Marketing Strategy +2 services5% Advertising5% Content MarketingSee all 4 projectsDreamline Digital FZCO is a lead generation and digital marketing company known for its effective management and innovative solutions. The reviews highlight their professionalism, efficiency, and ability to meet client objectives, with 100% positive feedback on their proactiveness and cost-effectiveness. Clients appreciate their capability to deliver on time and maintain excellent communication.
Reviews mention Helpful
Clients express high satisfaction with Dreamline Digital FZCO, noting their helpfulness and availability for adjustments. One client highlighted their professionalism and efficiency, stating they successfully booked numerous meetings and secured valuable contacts in new markets. The company's ability to adapt to client needs and deliver on time further reinforces the positive sentiment, with no suggested areas for improvement.-
Sales Outsourcing Services for Media CMS Platform
5.0 Nov 9, 2023Yes, they are always helpful and available with any changes or rescheduling that need to be done. Their professionalism and efficiency are impressive.
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Industry Experience
Dreamline Digital FZCO has demonstrated expertise across the Consulting and Software industries. Clients commend their lead generation capabilities, innovative web solutions, and effective project management. In Consulting, they facilitated lead generation and website enhancements, resulting in improved metrics. Within Software, they successfully established lead pipelines for banking and media sectors, enhancing client outreach. Overall sentiment reflects strong professionalism, efficiency, and proactive communication, making them an excellent fit for clients seeking growth in these industries.
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Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight Dreamline Digital FZCO's competitive pricing and strong value for money. One client noted that the 'pricing fit our budget' and emphasized their 'good value for cost.' Another echoed this sentiment, stating that the company delivered impressive results within their financial constraints. Overall, the feedback reflects a positive sentiment regarding the affordability of services relative to the quality of outcomes achieved.Was this helpful?
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UndisclosedUndisclosed2 - 9Greenbelt, MD
Services provided
50% Call Center Services25% Business Consulting25% Finance & Accounting Outsourcing (FAO)Civility Management Solutions, an answering service company, is in Greenbelt, Maryland. Founded in 2012, the team specializes in Call Center Services and Finance & Accounting Outsourcing (FAO).
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$5,000+$100 - $149 / hr10 - 49Chicago, IL
Services provided
40% IT Managed Services20% Cybersecurity20% IT Staff Augmentation +2 services10% Call Center Services10% Cloud Consulting & SINet Works Consulting Resources is a Chicago, Illinois-based IT managed services company. They offer IT managed services and Cybersecurity and were established in 1997.
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$100,000+Undisclosed10,000+Singapore, SingaporeServices provided
50% Customer Service Outsourcing20% Sales Outsourcing10% Business Consulting +2 services10% Call Center Services10% Content Moderation ServicesSee all 12 projectsTDCX is a business process outsourcing company specializing in customer service, technical support, and risk assessment across diverse industries, primarily in the APAC region. The company receives consistently positive feedback, with reviews highlighting their scalability, efficient communication, and proactive problem-solving capabilities. Clients appreciate their ability to adapt quickly to changes and deliver high-quality outcomes, with approximately 90% of feedback being positive.
Reviews mention Creative
Clients have consistently praised TDCX for their creative problem-solving capabilities and innovative approaches. One review highlighted their 'agility, communication style, and creative problem solving' as key deciding factors for selection. Additionally, their ability to deliver above expectations and provide valuable continuous improvement suggestions further emphasizes their creative strengths. Overall, the sentiment regarding TDCX's creativity is highly positive, reflecting their effectiveness in enhancing client projects.-
BPO Services for Tech Company
5.0 May 25, 2022Creative, autonomous, efficient, reliable, excellent communication skills - and most importantly - always go the extra mile for their client. Every time we asked them to deliver on a task, they did that very well and then also went above and beyond.
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Industry Experience
TDCX demonstrates strong capabilities across various industries, including Hospitality & Leisure, Social Networking, Financial Services, Food & Beverages, Software, Consumer Products, Retail, and IT Services. Feedback emphasizes their agility, innovative problem-solving, and exceptional communication. Clients commend their ability to scale operations while maintaining high service quality, particularly in customer support and risk assessment. Overall sentiment is positive, with notable strengths in fostering partnerships, operational excellence, and a dedication to enhancing customer experience.
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Hospitality & leisure Social Networking Financial services Food & Beverages Software Consumer Products Retail IT ServicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have expressed a generally positive sentiment regarding TDCX's cost and value for money. Feedback highlights their ability to deliver high-quality services while maintaining competitive pricing, as noted by a vendor manager who emphasized TDCX's best value in terms of cost and quality. However, some clients suggested that pricing could be more competitive. Overall, TDCX is regarded as a reliable partner that provides significant value, often exceeding expectations in service delivery.Was this helpful?
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$10,000+< $25 / hr250 - 999San Pablo City, PhilippinesServices provided
40% Customer Service Outsourcing30% Back Office Outsourcing20% Call Center Services +1 service10% Finance & Accounting Outsourcing (FAO)See all 52 projectsBig Outsource is a professional virtual assistance service provider specializing in administrative support, customer service, and content management tasks. Reviews indicate a high level of satisfaction, with approximately 90% of clients noting improvements in efficiency and communication. Clients appreciate their proactive project management and seamless integration into existing workflows, though some desire more proactive tool suggestions and flexible support hours.
Industry Experience
Big Outsource has demonstrated notable expertise across various industries, including Information Technology, eCommerce, Healthcare, Financial Services, and Consumer Products. Clients commend their ability to enhance operational efficiency, improve customer service response times, and maintain a high standard of quality. Overall sentiments reflect a strong alignment of values, professionalism, and effective communication, making them a suitable partner for businesses seeking reliable support in these sectors.
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Healthcare Software Financial services Chemicals & Biotechnology Other industries Wellness & Fitness Beauty Education Medical Real estate Retail Telecommunications Beauty & Cosmetics Arts, entertainment & music Legal Supply Chain, Logistics, and Transport Consulting Consumer Products Information technology eCommerceWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients frequently commend Big Outsource for their competitive pricing and exceptional value for money. Many highlighted that the pricing fit their budgets while still delivering high-quality service. For instance, one client noted a 70% reduction in in-house admin workload and a 15% increase in client satisfaction, emphasizing the value derived from their partnership. Overall, the sentiment reflects strong satisfaction with cost versus the quality of service provided, underscoring Big Outsource's alignment with client needs and expectations.Was this helpful?
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UndisclosedUndisclosed250 - 999Torreón, MexicoServices provided
10% Back Office Outsourcing10% Call Center Services10% Customer Service Outsourcing +7 services10% Employer of Record (EOR) Services10% Finance & Accounting Outsourcing (FAO)10% HR Outsourcing10% IT Staff Augmentation10% Recruitment Process Outsourcing10% Sales Outsourcing10% StaffingSee all 23 projectsRemote Team Solutions is a staffing and recruitment company specializing in remote team management and virtual assistance. Reviews suggest a high level of client satisfaction, with 100% of reviewers praising their responsiveness, cost-effectiveness, and cultural alignment. Clients consistently highlight the company's trustworthiness and ability to exceed expectations, which has fostered long-term partnerships across various industries.
Reviews mention Results-oriented
Clients express strong satisfaction with Remote Team Solutions (RTS) for their results-oriented approach. One CEO noted that RTS's recruitment process led to a significant expansion of their team, achieving a 4x growth in less than a year. Another client highlighted the effectiveness of RTS in providing highly qualified candidates, resulting in higher retention rates. Overall, the sentiment reflects a high level of confidence in RTS's ability to deliver successful outcomes and integrate seamlessly with client operations.-
Recruitment Services for Property Management Platform
5.0 Aug 31, 2021We hire at least 2-3 candidates per month through RTS's efforts and these candidates have higher retention and success rates at Latchel than those candidates coming from other channels. They dived deep to understand our culture, candidate requirements, and the candidate profiles most likely to succeed. They continue to work with us to perfect our recruiting process.
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Industry Experience
Remote Team Solutions has demonstrated expertise across diverse industries, including Legal, Media, Advertising & Marketing, Real Estate, and Business Services. Clients commend their strong project management, responsive communication, and high-quality staff, particularly for roles in customer service, recruitment, and virtual assistance. Overall sentiment is overwhelmingly positive, with clients noting significant improvements in operational efficiency, team integration, and cost-effectiveness. This provider is well-suited for clients in need of reliable staffing solutions in dynamic environments.
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Insurance Legal Other Industry Construction Human Resources Media Advertising & marketing IT Services Retail Business services Real estate Food & Beverages SoftwareWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Client feedback on Remote Team Solutions underscores strong value for money, with several reviewers highlighting the company's competitive pricing and high-quality service. For instance, one client noted they achieved a 50% cost reduction by hiring senior recruiters through RTS, while another emphasized that the overall cost was lower than other firms without sacrificing quality. Overall, clients express satisfaction with the balance of cost and service delivery, reinforcing RTS's reputation for providing good value.Was this helpful?
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$1,000+$100 - $149 / hr10 - 49St Albans, England
Services provided
15% Marketing Strategy15% Search Engine Optimization15% Social Media Marketing +5 services15% Web Development10% BI & Big Data Consulting & SI10% Content Marketing10% Public Relations10% Sales OutsourcingMarketing Strategy company Wagada Digital is located in St Albans, England and Cheltenham, England. They specialize in Marketing Strategy and Social Media Marketing and were launched in 2011.
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UndisclosedUndisclosed10 - 49Sacramento, CA
Services provided
25% IT Managed Services15% BI & Big Data Consulting & SI15% Cybersecurity +4 services15% IT Strategy Consulting10% Call Center Services10% Cloud Consulting & SI10% Other IT Consulting and SIIT managed services company TLC Tech, Inc. Was launched in 2004. The agency provides IT managed services and IT strategy consulting, and is small.
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$1,000+$150 - $199 / hr10 - 49London, England
Services provided
10% Back Office Outsourcing10% Branding10% Email Marketing +7 services10% Graphic Design10% Pay Per Click10% Search Engine Optimization10% Social Media Marketing10% Video Marketing10% Web Design10% Web DevelopmentSBC Marketing London is a small branding company headquartered in London, England. Their services include Branding and Social Media Marketing.
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$1,000+$50 - $99 / hr10 - 49Cluj-Napoca, Romania
Services provided
26% Custom Software Development22% IT Managed Services17% Corporate Training & Coaching +6 services15% Back Office Outsourcing10% Web Design5% Compliance Consulting2% Content Writing Services2% Graphic Design1% AI ConsultingAtracore SRL is an IT managed services company. The team focuses on IT managed services and Custom Software Development, and the firm is headquartered in Cluj-Napoca, Romania.
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$1,000+Undisclosed10 - 49Gurugram, India
Services provided
25% E-Commerce Development15% Custom Software Development15% Email Marketing +3 services15% Enterprise App Modernization15% Sales Outsourcing15% Social Media MarketingRbix Technologies is an e-commerce development firm founded in 2019. The team offers E-Commerce Development and Social Media Marketing.
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$1,000+< $25 / hr10 - 49
Services provided
10% Branding10% Call Center Services10% E-Commerce Development +9 services10% Pay Per Click10% Search Engine Optimization10% Social Media Marketing10% Web Design10% Web Development5% Customer Service Outsourcing5% Ecommerce Marketing5% Email Marketing5% LogoE Tech Crew is a branding firm established in 2018. The agency provides Branding and Social Media Marketing, and is small.
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$5,000+$25 - $49 / hr10 - 49
Services provided
40% Market Research15% Call Center Services15% IT Managed Services +2 services15% Mobile App Development15% Web DevelopmentCoral Reef is a Market Research company. The Lahore, Pakistan-based company focuses on Market Research and IT managed services.
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$5,000+$25 - $49 / hr10 - 49Lagos, Nigeria
Services provided
25% ERP Consulting and SI15% Call Center Services10% CRM Consulting and SI +7 services10% E-Commerce Development10% Employer of Record (EOR) Services10% Enterprise App Modernization5% IT Strategy Consulting5% IoT Development5% Low/No Code Development5% PEO/Employee LeasingExcellium Business Limited is a Lagos, Nigeria-based ERP consulting and SI company. They offer ERP consulting and SI and Call Center Services.
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$5,000+$150 - $199 / hr10 - 49
Services provided
15% Call Center Services10% AI Agents10% Generative AI +10 services10% Search Engine Optimization10% Social Media Marketing10% Web Development5% API Development5% Content Marketing5% Custom Software Development5% E-Commerce Development5% Graphic Design5% Mobile App Development5% Web DesignWebcrew Consultancy is a Lahore, Pakistan-based answering service. They offer Call Center Services and Social Media Marketing.
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$5,000+$150 - $199 / hrFreelancerFrisco, TX
Services provided
25% Branding25% Fractional CMO Services25% Marketing Strategy +1 service25% Sales OutsourcingClearview Marketing & Consulting Group is a branding company founded in 2011. The team specializes in Branding and Marketing Strategy and is in Frisco, Texas.
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UndisclosedUndisclosed2 - 9Bengaluru, India
Services provided
5% AI Development5% Application Management & Support5% Application Testing +17 services5% BI & Big Data Consulting & SI5% Business Consulting5% CRM Consulting and SI5% Call Center Services5% Cloud Consulting & SI5% Custom Software Development5% Customer Service Outsourcing5% ERP Consulting and SI5% HR Consulting5% IT Strategy Consulting5% Mobile App Development5% Other Application Development5% Other IT Consulting and SI5% Sales Outsourcing5% Unified Communications Consulting & SI5% Wearable App Development5% Web DevelopmentAppEQ.ai is an IT strategy consulting company in Bengaluru, India. Their services include IT strategy consulting and BI & big data consulting & SI.
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UndisclosedUndisclosed2 - 9Dubai, United Arab Emirates
Services provided
70% Accounting15% Business Consulting15% Sales OutsourcingAccounting company Armada Infotech was launched in 1980. The team focuses on Accounting and Business Consulting and is located in Dubai, United Arab Emirates.
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$1,000+< $25 / hr250 - 999Hubli, India
Services provided
10% Call Center Services7% Mobile App Development7% Web Development +16 services5% AI Development5% AR/VR Development5% Application Management & Support5% Application Testing5% BI & Big Data Consulting & SI5% Blockchain5% Cloud Consulting & SI5% Custom Software Development5% E-Commerce Development5% HR Consulting5% IT Managed Services5% IT Strategy Consulting5% IoT Development5% Other Application Development5% Wearable App Development1% Business ConsultingYespeal technologies is a call center. Their team is based in Hubli, India. The company focuses on Call Center Services and Mobile App Development.
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$1,000+$50 - $99 / hr2 - 9
Services provided
25% Content Marketing25% Digital Strategy25% Social Media Marketing +2 services15% Marketing Strategy10% Sales OutsourcingDigital Strategy company Pooja Dhole Marketing Services was established in 2022. The team offers Digital Strategy and Social Media Marketing and is headquartered in Mumbai, India.
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$10,000+$100 - $149 / hr10 - 49Warszawa, Poland
Services provided
10% Accounting10% Back Office Outsourcing10% Compliance Consulting +9 services10% Cybersecurity10% Finance & Accounting Outsourcing (FAO)10% HR Outsourcing10% IT Managed Services10% Internet & Technology Law5% CRM Consulting and SI5% IT Strategy Consulting5% Recruiting5% Recruitment Process OutsourcingViva Sync is an IT managed services company based in Warszawa, Poland. Their services include IT managed services and Cybersecurity.
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$1,000+$50 - $99 / hr2 - 9London, England
Services provided
21% Back Office Outsourcing20% Market Research15% Email Marketing +8 services10% Digital Strategy10% Other Digital Marketing6% Business Consulting5% HR Consulting5% Social Media Marketing4% BI & Big Data Consulting & SI2% IT Managed Services2% Other MarketingDataLemon, a Back Office Outsourcing company, is in London, England. Their services include Back Office Outsourcing and Market Research.
Read more -
Undisclosed< $25 / hr10 - 49Pune, India
Services provided
20% Social Media Marketing10% Call Center Services10% Direct Marketing +7 services10% Email Marketing10% Search Engine Optimization10% Web Design8% Digital Strategy8% Market Research8% Sales Outsourcing6% Pay Per ClickDolta LLP is a small social media marketing agency. They offer Social Media Marketing and Direct Marketing and were founded in 2021.
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$5,000+$50 - $99 / hr10 - 49
Services provided
20% Custom Software Development15% Search Engine Optimization10% Advertising +7 services10% Customer Service Outsourcing10% Social Media Marketing10% Staffing10% Web Development5% E-Commerce Development5% Mobile App Development5% Pay Per ClickSee all 3 projectsNorth Rose Technologies provides website development, SEO, social media management, and digital marketing services. The overall feedback from their clients highlights exceptional communication, responsiveness, and professionalism. Clients appreciate the team's ability to deliver projects on time and within budget, while fostering a strong cultural alignment and demonstrating excellent value for cost.
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Undisclosed$100 - $149 / hr10 - 49Chișinău, Moldova
Services provided
20% Business Consulting15% Corporate Relocation10% Back Office Outsourcing +10 services10% Business Valuation Services5% Accounting5% Compliance Consulting5% Corporate Law5% Finance & Accounting Outsourcing (FAO)5% Financial Advising & Planning5% Immigration Law5% Insurance Services & Brokers5% Labor & Employment Law5% Tax LawBrodsky Uskov Looper Reed & Partners is a Business Consulting company established in 1997. Headquartered in Chișinău, Moldova, the team focuses on Business Consulting and Corporate Relocation.
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$1,000+< $25 / hr50 - 249Mississauga, Canada
Services provided
15% Call Center Services5% Affiliate Marketing5% Content Marketing +22 services5% Conversion Optimization5% Email Marketing5% Graphic Design5% Logo5% Mobile & App Marketing5% Social Media Marketing5% Web Design5% Web Development4% Custom Software Development4% E-Commerce Development4% Mobile App Development3% Digital Strategy3% Finance & Accounting Outsourcing (FAO)2% Corporate Photography2% IT Managed Services2% IT Staff Augmentation2% Other Application Development2% Other Design2% Other IT Consulting and SI2% Transcription2% Translation1% Other Digital MarketingQinetic Marketing is a Mississauga, Canada-based call center company. They provide Call Center Services and Content Marketing.
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$1,000+$25 - $49 / hr10 - 49Kolkata, India
Services provided
50% IT Staff Augmentation20% Custom Software Development10% Call Center Services +2 services10% IoT Development10% Logistics & Supply Chain ConsultingNetTrackers is a London, England-based IT staff augmentation company. They specialize in IT staff augmentation and Custom Software Development.
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Undisclosed$50 - $99 / hr50 - 249Sydney, Australia
Services provided
30% Custom Software Development25% Mobile App Development15% Call Center Services +3 services10% IT Staff Augmentation10% IT Strategy Consulting10% UX/UI DesignBluebirdz is a software development company. Their midsize team is based in Sydney, Australia and focuses on Custom Software Development and Mobile App Development. The agency was launched in 2016.
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UndisclosedUndisclosed10 - 49San Jose, CA
Services provided
20% HR Consulting20% HR Outsourcing20% PEO/Employee Leasing +3 services20% Recruiting10% Back Office Outsourcing10% Finance & Accounting Outsourcing (FAO)NNRoad is a Recruiting company established in 2015. The small team specializes in Recruiting and HR Consulting.
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$1,000+$50 - $99 / hr10 - 49Liss, England
Services provided
70% IT Managed Services10% Call Center Services10% Cloud Consulting & SI +4 services5% IT Strategy Consulting2% Cybersecurity2% Other IT Consulting and SI1% Business ConsultingSyn-Star IT-Telecoms-Technology is a Liss, England-based IT managed services company. The team specializes in IT managed services and Call Center Services.
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$5,000+$150 - $199 / hr10 - 49Porto Alegre, Brazil
Services provided
20% IT Managed Services15% Cloud Consulting & SI15% Cybersecurity +6 services15% Unified Communications Consulting & SI10% IT Strategy Consulting10% Other IT Consulting and SI5% Customer Service Outsourcing5% Document Digitization & Management5% IT Staff AugmentationMaila Networks is a small IT managed services company in Porto Alegre, Brazil. The team focuses on IT managed services and cloud consulting & SI.
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$5,000+< $25 / hr10 - 49Istanbul, Türkiye
Services provided
10% AI Consulting10% AI Development10% Application Testing +7 services10% Back Office Outsourcing10% CRM Consulting and SI10% Cloud Consulting & SI10% Custom Software Development10% Digital Strategy10% Mobile App Development10% Web DevelopmentZeno Bilisim, a Digital Strategy company, was founded in 2013. The small team offers Digital Strategy and cloud consulting & SI.
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$1,000+$25 - $49 / hr50 - 249Woodley, England
Services provided
55% Engineering15% Customer Service Outsourcing15% IT Managed Services +1 service15% IT Strategy ConsultingSuperior Estimates Architectural Designs, an Engineering company, is based in Albany, New York and Woodley, England. Their services include Engineering and IT strategy consulting.
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$1,000+$50 - $99 / hrFreelancer
Services provided
40% HR Outsourcing30% Back Office Outsourcing15% HR Consulting +2 services10% Business Consulting5% Compliance ConsultingAdminHub Solutions is a HR Outsourcing company. The team is headquartered in Madrid, Spain, and their services include HR Outsourcing and Back Office Outsourcing.
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$5,000+$150 - $199 / hrFreelancer
Services provided
50% AI Consulting20% IT Managed Services15% Customer Service Outsourcing +1 service15% Sales OutsourcingUnderCurrent Automations is an AI Consulting company. In melbourne, Australia, the company was founded in 2026. Their services include AI Consulting and IT managed services.
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$25,000+$100 - $149 / hr50 - 249
Services provided
35% IT Managed Services25% Cloud Consulting & SI15% Business Continuity Management +2 services15% Call Center Services10% IT Strategy ConsultingLaunched in 2024, GO4 is a midsize IT managed services company. Their services include IT managed services and cloud consulting & SI.
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$10,000+Undisclosed10 - 49Hyderabad, India
Services provided
80% Blockchain10% Document Digitization & Management10% Enterprise App ModernizationThynkBlynk Technologies, a Blockchain company, is based in Hyderabad, India and Singapore, Singapore. Established in 2016, the team provides Blockchain and Enterprise App Modernization.
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$1,000+$25 - $49 / hr10 - 49Pune, India
Services provided
20% Web Development10% Demand Generation Marketing10% Digital Strategy +6 services10% Pay Per Click10% Sales Outsourcing10% Search Engine Optimization10% Social Media Marketing10% UX/UI Design10% Web DesignJFS Technologies is a web development company launched in 2023. Their team provides Web Development and Digital Strategy.
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$1,000+$150 - $199 / hrFreelancerfaiz, Pakistan
Services provided
45% AI Development15% AI Consulting15% Generative AI +2 services15% Sales Outsourcing10% AI AgentsAHAUTOMATIONS is an AI firm. They were founded in 2024, and their services include Artificial Intelligence and AI Consulting.
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$10,000+$25 - $49 / hr50 - 249
Services provided
20% Supply Chain Management15% AI Development15% HR Outsourcing +4 services15% Logistics & Supply Chain Consulting15% Manufacturing Consulting10% Digital Strategy10% Document Digitization & ManagementBusiness Wheel is a Supply Chain Management company in Dubai, United Arab Emirates. They provide Supply Chain Management and Artificial Intelligence and were launched in 2017.
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$75,000+< $25 / hr2 - 9
Services provided
20% IT Managed Services15% Web Development10% Call Center Services +8 services10% E-Commerce Development10% Mobile App Development10% Wearable App Development5% Back Office Outsourcing5% Cloud Consulting & SI5% Custom Software Development5% Cybersecurity5% IT Strategy ConsultingInfovaly is an IT managed services company. They are in Toronto, Canada and Dhaka, Bangladesh, and their services include IT managed services and Web Development.
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$5,000+$50 - $99 / hr2 - 9Vršac, Serbia
Services provided
20% Business Consulting20% Digital Engineering20% Document Digitization & Management +2 services20% Environmental Consulting20% UX/UI DesignUX agency Prime Trinity was founded in 2009. The team provides UX/UI Design and Business Consulting and is in Vršac, Serbia.
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$1,000+< $25 / hr50 - 249
Services provided
70% Recruitment Process Outsourcing10% Finance & Accounting Outsourcing (FAO)10% HR Outsourcing +1 service10% Sales OutsourcingSee all 1 projectsStaffbank Outsourcing Solutions helps businesses scale with skilled virtual staff and end-to-end Recruitment Process Outsourcing (RPO). We deliver on-demand talent and cost- effective outsourcing
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Undisclosed$100 - $149 / hr50 - 249Jacksonville, FL
Services provided
10% AI Development10% BI & Big Data Consulting & SI10% Back Office Outsourcing +7 services10% CRM Consulting and SI10% Cloud Consulting & SI10% Custom Software Development10% ERP Consulting and SI10% Enterprise App Modernization10% IT Managed Services10% IT Strategy ConsultingMidsize software development company eLink Business Innovations, is located in Jacksonville, Florida. Their services include Custom Software Development and Enterprise App Modernization.
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$100,000+$300+ / hr50 - 249Singapore, Singapore
Services provided
70% Business Consulting10% Back Office Outsourcing10% Financial Consulting +4 services6% Staffing2% PEO/Employee Leasing1% HR Consulting1% RecruitingLaunched in 2019, Atomatic is a Business Consulting company. The team provides Business Consulting and Back Office Outsourcing.
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$1,000+$25 - $49 / hr50 - 249Mumbai, India
Services provided
35% Corporate Training & Coaching15% Funding & Investment10% Business Consulting +7 services10% Call Center Services10% HR Consulting10% IT Strategy Consulting3% HR Outsourcing3% PEO/Employee Leasing2% Recruiting2% StaffingFounded in 2018, Grazing Minds is a midsize Mumbai, India-based Corporate Training & Coaching company. Their services include Corporate Training & Coaching and Funding & Investment.
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$1,000+$100 - $149 / hr50 - 249
Services provided
5% AI Development5% Advertising5% Back Office Outsourcing +17 services5% Branding5% Cloud Consulting & SI5% Customer Service Outsourcing5% Direct Marketing5% E-Commerce Development5% Ecommerce Marketing5% Email Marketing5% IT Managed Services5% IoT Development5% Marketing Strategy5% Mobile & App Marketing5% Mobile App Development5% Other Application Development5% Other Digital Marketing5% Search Engine Optimization5% UX/UI Design5% Web DevelopmentHybrisWorld is an Advertising company launched in 2016. Their team offers Advertising and Branding.
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UndisclosedUndisclosed50 - 249Hyderabad, India
Services provided
35% Employer of Record (EOR) Services35% PEO/Employee Leasing10% Back Office Outsourcing +2 services10% HR Outsourcing10% StaffingEmploynova Global services, an Employer of Record (EOR) Services company, specialize in Employer of Record (EOR) Services and PEO/Employee Leasing. They were established in 2022.
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$5,000+< $25 / hr50 - 249Dubai, United Arab Emirates
Services provided
70% Commercial Property Management15% Commercial Development10% Customer Service Outsourcing +1 service5% EngineeringRevive Hub Renovations Dubai is a Commercial Property Management company. They are based in Dubai, United Arab Emirates. Their team provides Commercial Property Management and Commercial
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A Clutch Leaders Matrix provides a broad view of the top-performing companies in a particular service or location. Each company featured in a Leaders Matrix is evaluated based on Focus and Ability to Deliver. The size of each circle indicates that company’s size.
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Focus (x-axis)
Focus accounts for a company’s specialization within a certain service.
Ability to Deliver (y-axis)
Ability to Deliver considers three criteria:
- Client feedback and reviews
- Work experience and previous projects
- Market presence and reputation in the industry
Top 15 BPO Companies for Small Business
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$1,000+< $25 / hr250 - 999Portland, OR
Ability to deliver
39.8/40.020/20 Reviews10/10 Clients & Experience9.8/10 Market PresenceService focus
100% Back Office Outsourcing -
$1,000+< $25 / hr1,000 - 9,999Wilmington, DE
Ability to deliver
39.4/40.020/20 Reviews9.6/10 Clients & Experience9.8/10 Market PresenceService focus
75% Back Office Outsourcing25% Other -
$1,000+< $25 / hr1,000 - 9,999Hollywood, FL
Ability to deliver
38.9/40.020/20 Reviews10/10 Clients & Experience8.9/10 Market PresenceService focus
75% Back Office Outsourcing25% Other -
$10,000+< $25 / hr250 - 999San Pablo City, Philippines
Ability to deliver
38.7/40.020/20 Reviews10/10 Clients & Experience8.7/10 Market PresenceService focus
90% Back Office Outsourcing10% Other -
$1,000+< $25 / hr1,000 - 9,999Gilbert, AZ
Ability to deliver
38.4/40.018.8/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
60% Back Office Outsourcing40% Other -
$1,000+$25 - $49 / hr250 - 999Oakville, Canada
Ability to deliver
39.8/40.019.8/20 Reviews10/10 Clients & Experience10/10 Market PresenceService focus
80% Back Office Outsourcing20% Other -
$1,000+< $25 / hr250 - 999Kyiv, Ukraine
Ability to deliver
37.5/40.018.6/20 Reviews10/10 Clients & Experience8.9/10 Market PresenceService focus
90% Back Office Outsourcing10% Other -
$1,000+< $25 / hr1,000 - 9,999Chicago, IL
Ability to deliver
37.3/40.018.4/20 Reviews9.4/10 Clients & Experience9.5/10 Market PresenceService focus
70% Back Office Outsourcing30% Other -
$5,000+< $25 / hr1,000 - 9,999Lexington, KY
Ability to deliver
36.3/40.016.6/20 Reviews10/10 Clients & Experience9.7/10 Market PresenceService focus
80% Back Office Outsourcing20% Other -
$1,000+Undisclosed1,000 - 9,999New York, NY
Ability to deliver
36.2/40.020/20 Reviews10/10 Clients & Experience6.2/10 Market PresenceService focus
100% Back Office Outsourcing -
$5,000+< $25 / hr50 - 249Cairo, Egypt
Ability to deliver
36.2/40.018/20 Reviews10/10 Clients & Experience8.2/10 Market PresenceService focus
100% Back Office Outsourcing -
$1,000+< $25 / hr250 - 999Dnipro, Ukraine
Ability to deliver
36/40.016.4/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
100% Back Office Outsourcing -
$5,000+< $25 / hr1,000 - 9,999Kyiv, Ukraine
Ability to deliver
35.7/40.020/20 Reviews9/10 Clients & Experience6.7/10 Market PresenceService focus
100% Back Office Outsourcing -
$1,000+< $25 / hr50 - 249Berkeley, CA
Ability to deliver
35.6/40.017.6/20 Reviews9.2/10 Clients & Experience8.8/10 Market PresenceService focus
100% Back Office Outsourcing -
$1,000+$25 - $49 / hr250 - 999Orlando, FL
Ability to deliver
35.5/40.016.4/20 Reviews10/10 Clients & Experience9.1/10 Market PresenceService focus
90% Back Office Outsourcing10% Other -
$1,000+Undisclosed1,000 - 9,999Santa Monica, CA
Ability to deliver
35.4/40.015.8/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
80% Back Office Outsourcing20% Other -
$1,000+< $25 / hr50 - 249Chicago, IL
Ability to deliver
35.4/40.016.6/20 Reviews9.5/10 Clients & Experience9.3/10 Market PresenceService focus
100% Back Office Outsourcing -
Undisclosed< $25 / hr1,000 - 9,999Boise, ID
Ability to deliver
35.3/40.015.8/20 Reviews10/10 Clients & Experience9.5/10 Market PresenceService focus
80% Back Office Outsourcing20% Other -
$1,000+< $25 / hr250 - 999Hatboro, PA
Ability to deliver
35.3/40.017.6/20 Reviews8.7/10 Clients & Experience9/10 Market PresenceService focus
100% Back Office Outsourcing -
$1,000+$100 - $149 / hr250 - 999St. Louis, MO
Ability to deliver
39.7/40.020/20 Reviews10/10 Clients & Experience9.7/10 Market PresenceService focus
75% Back Office Outsourcing25% Other -
$1,000+Undisclosed250 - 999Brooklyn, NY
Ability to deliver
34.8/40.020/20 Reviews8.6/10 Clients & Experience6.2/10 Market PresenceService focus
75% Back Office Outsourcing25% Other -
$1,000+< $25 / hr250 - 999
Ability to deliver
34.7/40.017/20 Reviews7.9/10 Clients & Experience9.7/10 Market PresenceService focus
90% Back Office Outsourcing10% Other -
UndisclosedUndisclosed250 - 999
Ability to deliver
34.4/40.017.8/20 Reviews8.3/10 Clients & Experience8.2/10 Market PresenceService focus
80% Back Office Outsourcing20% Other -
$10,000+< $25 / hr10,000+Pasig, Philippines
Ability to deliver
34.2/40.014.6/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
100% Back Office Outsourcing -
$5,000+< $25 / hr1,000 - 9,999Cebu City, Philippines
Ability to deliver
34.2/40.017.4/20 Reviews10/10 Clients & Experience6.8/10 Market PresenceService focus
80% Back Office Outsourcing20% Other -
$10,000+< $25 / hr1,000 - 9,999Cambridge, MA
Ability to deliver
34.1/40.018.2/20 Reviews8.5/10 Clients & Experience7.5/10 Market PresenceService focus
100% Back Office Outsourcing -
UndisclosedUndisclosed1,000 - 9,999Los Angeles, CA
Ability to deliver
34.1/40.016.6/20 Reviews10/10 Clients & Experience7.5/10 Market PresenceService focus
100% Back Office Outsourcing -
$50,000+< $25 / hr10,000+Wei Fang Shi, China
Ability to deliver
34.1/40.015.8/20 Reviews10/10 Clients & Experience8.3/10 Market PresenceService focus
90% Back Office Outsourcing10% Other -
$5,000+$25 - $49 / hr50 - 249Austin, TX
Ability to deliver
34/40.017.2/20 Reviews10/10 Clients & Experience6.8/10 Market PresenceService focus
100% Back Office Outsourcing -
$5,000+$25 - $49 / hr250 - 999Home, KS
Ability to deliver
34/40.016.6/20 Reviews9.2/10 Clients & Experience8.2/10 Market PresenceService focus
100% Back Office Outsourcing
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