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Get a custom proposalCustomer Care, Satisfaction and Retention.
We help companies provide great support and keep their Customers engaged longer. To sell more or increase profits. People, operations and technology. We deliver measurable results in area of Customer Satisfaction and Retention. We work to improve metrics like NPS, CES, CLV or FCR. #customersatisfaction #customercare #crm #contactcenter #omnichannel
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Min project size
$1,000+
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Hourly rate
$100 - $149 / hr
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Employees
10 - 49
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Locations
Warszawa, Poland
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Year founded
Founded 2005
1 Locations
- Warszawa , Poland
Service Lines
- Financial Consulting
- 10%
Select Focus Area
- CRM Functions
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- CRM Customer Support
- 50%
- Sales automation
- 20%
- CRM Social Relationship Management
- 10%
- Other CRM focus
- 10%
- Business Consulting Focus
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- Sourcing and Procurement Consulting
- 15%
- CRM Solutions
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- Other CRM
- 40%
- IBM CRM
- 10%
- RightNow CRM Consulting & Implementation
- 10%
- Zoho CRM
- 10%
- Financial Consulting Focus
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- Cost Reduction Consulting
- 100%
- Unified Communications
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- Other messaging & collaboration
- 40%
- Zoho Workplace Consulting & Implementation
- 20%
Industries
- Business services
- 20%
- Financial services
- 20%
- Energy & natural resources
- 10%
- Information technology
- 10%
- Telecommunications
- 10%
- eCommerce
- 10%
- Automotive
- 5%
- Consumer products & services
- 5%
- Retail
- 5%
- Utilities
- 5%
Clients
- Enterprise (>$1B)
- 50%
- Midmarket ($10M - $1B)
- 25%
- Small Business (<$10M)
- 25%
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