Top BPO Companies for Small Business

Ratings Updated: March 29, 2026

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15 Leaders 15 Contenders

3,240 Companies

Client Type: Small Business (<$10M)

Top BPO Companies for Small Business

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Featured

What are Featured Providers?
Hugo Inc.

5.0 28 reviews
Premier Verified

$1,000+

< $25 / hr

1,000 - 9,999

Chicago, IL

Services provided

25% Customer Service Outsourcing

20% Call Center Services

15% Back Office Outsourcing +4 services

10% Content Moderation Services

10% Data Annotation Services

10% Finance & Accounting Outsourcing (FAO)

10% Sales Outsourcing

Hugo Inc. | Top CX Provider is an outsourcing company specializing in customer experience (CX) and support services. The company consistently receives high praise for its effective project management and adaptability, with 100% of reviewers noting the team's ability to seamlessly integrate into existing operations. Approximately 70% of the feedback highlights the company's impressive cultural fit and commitment to quality, with measurable outcomes like increased efficiency and customer satisfaction.

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Reviews mention Dedicated
Clients consistently highlighted Hugo's dedication to excellence and responsive project management. One client noted their 'exemplary' management skills, emphasizing timely deliveries and effective communication. Another remarked on Hugo's commitment to social impact, particularly in building remote support teams in black communities. This focus on quality and community engagement has garnered a positive overall sentiment, with clients appreciating Hugo's flexibility and proactive approach to meeting their evolving needs.

Digital Marketing, SMM & SEO for Software Solutions Company

5.0 Dec 8, 2023

Hugo's project management was exemplary throughout our engagement. They consistently delivered project milestones on time, demonstrating a strong commitment to timelines and deadlines. Their proactive approach to communication and responsiveness to our needs played a crucial role in the project's success. Regular updates and clear channels of communication were established, allowing for transparent progress tracking and immediate issue resolution. In instances where adjustments were needed, Hugo's team displayed flexibility and a solutions-oriented mindset, ensuring that our specific requirements were not only met but often exceeded. Their commitment to delivering items on time and their responsiveness to our evolving needs underscored the effectiveness of their project management approach, fostering a collaborative and productive partnership.
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Digital Marketing, SMM & SEO for Software Solutions Company

5.0 Dec 8, 2023

What stood out most about Hugo was their unique commitment to building high-performance remote client support teams in black communities, fostering a more nuanced and less biased approach to customer support, marketplace operations, and content moderation. This distinctive focus on social impact, coupled with their dedication to excellence, was particularly impressive. Hugo's 10,000 hours of expertise showcased their dedication to perfecting their craft, and their strategic workforce distribution across English, French, and Portuguese Africa highlighted a commitment to global inclusivity. The company's unwavering dedication to doing good work and making a positive impact in diverse communities made them stand out in the industry.
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Industry Experience

Hugo Inc. has garnered positive feedback across multiple industries, including Financial Services, eCommerce, Automotive, Software, Environmental Services, Advertising & Marketing, Information Technology, and Gaming. Their expertise in customer support, operational efficiency, and content management has consistently been highlighted as a strength. Clients noted significant improvements in response times, customer satisfaction, and overall efficiency. Hugo's ability to adapt to various industry needs, coupled with their commitment to high-quality service, positions them as a valuable partner for businesses seeking to enhance their operations.
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Financial services eCommerce Automotive Food & Beverages Software Information technology Environmental Services Advertising & marketing Gaming Media

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Average Project Cost Breakdown

$50,000 to $199,999 (7) $200,000 to $999,999 (6) $10,000 to $49,000 (2)

What Clients Have Said
Clients consistently commend the company for its exceptional value for money, highlighting that Hugo offers high-quality services at competitive rates. One client noted, 'Good value for cost,' while another emphasized their 'ability to scale services without compromising quality.' Many reviews reflect satisfaction with cost reductions and enhanced operational efficiency, with one client praising an '80% improvement in efficiency' compared to in-house hiring. Overall, the sentiment is overwhelmingly positive, indicating that clients perceive Hugo as a cost-effective partner.
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United States (9) Kenya (3) France (1) Netherlands (1) United Arab Emirates (1) England (1)

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TECHSPEED INC

4.9 18 reviews
Premier Verified

$1,000+

< $25 / hr

50 - 249

Portland, OR

Services provided

20% Back Office Outsourcing

15% Customer Service Outsourcing

15% Data Annotation Services +5 services

15% Document Digitization & Management

10% Call Center Services

10% Content Moderation Services

10% Litigation Support Services

5% Transcription

TECHSPEED INC is a data solutions company specializing in data entry, content management, and business process outsourcing. The company is praised for its professionalism and adaptability, with 100% of clients highlighting their responsiveness and 90% appreciating their ability to deliver on time. Clients commend their excellent project management and flexibility, noting a strong customer-first mindset. There were no significant areas for improvement mentioned across reviews.

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3 of 3 reviews are 5 stars

Unknown avg. project cost

Reviewed 3 times in the past 6 months
In the past six months, TECHSPEED INC has received positive feedback for their professionalism, timely delivery, and effective communication. Clients praised their accuracy and responsiveness, with one noting their ability to deliver extensive election information faster than competitors. Another client highlighted the high accuracy in data entry with minimal corrections needed. Overall, clients expressed high satisfaction, with no significant areas for improvement identified.
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Industry Experience

TechSpeed Inc has demonstrated expertise across various industries including Politics, Home Services, Retail, Financial Services, and Advertising & Marketing. Clients commend their strong project management, responsiveness, and ability to deliver high-quality results efficiently. Overall sentiment reflects satisfaction, particularly in data processing and customer service, making them a suitable fit for organizations requiring reliable data entry, research, and operational support in diverse sectors.
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Software Other Industry Business services Consulting IT Services Nonprofit Real estate Financial services Retail Healthcare Home Services Politics Advertising & marketing

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Average Project Cost Breakdown

Less than $10,000 (6) $10,000 to $49,000 (5)

What Clients Have Said
Clients consistently highlight TECHSPEED INC's competitive pricing and exceptional value for money. One client noted they chose TECHSPEED for their 'good value for cost,' emphasizing the superior volume and speed of deliverables compared to other vendors. Another pointed out that their pricing fit within budget while maintaining high-quality service. Overall, the sentiment reflects strong satisfaction with the cost-effectiveness and reliability of TECHSPEED's services, with multiple clients expressing no identified areas for improvement.
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More responsive than most other service providers

TECHSPEED INC is very responsive
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Connext

5.0 7 reviews
Premier Verified

$1,000+

< $25 / hr

1,000 - 9,999

Angeles, Philippines

Services provided

30% Customer Service Outsourcing

30% Finance & Accounting Outsourcing (FAO)

20% Back Office Outsourcing +1 service

20% IT Staff Augmentation

Connext is a business process outsourcing company specializing in call center services, transaction management, and accounting processes. Reviewers praise Connext for their impressive hiring process, alignment with company values, and capability to rapidly provide skilled personnel. Over 90% of reviewers highlight their effective communication and project management, while some mention the need for increased employee training. The company is recognized for fostering long-term partnerships.

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Reviews mention Hard working
Clients consistently express a high level of satisfaction with Connext's hardworking ethos. Feedback highlights their commitment to excellence, with one client noting that the staff is 'engaged and committed to providing excellent service.' Another client emphasized the team's effort in quickly matching candidates to their needs, stating, 'Connext finds highly talented candidates, quickly and works very hard.' Overall, the sentiment reflects a strong appreciation for their diligence and dedication in supporting client success.

Staff Augmentation for Title & Escrow Company

5.0 Jan 23, 2023

Connext finds highly talented candidates, quickly and works very hard to match candidates with our preferred profile. We always feel supported by their management team and have access to them always should a problem come up. The staff are engaged and committed to providing excellent service, they continuously strive for excellence in all that they do.
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Staff Augmentation for Accounting Management Firm

5.0 Dec 17, 2021

As with any business relationships we encounter obstacles. However, with Connext, they are always proactive, fair, and show a great deal of integrity in our interactions. When COVID hit, they were able to mobilize and get all the computers to our resources' homes so that there was no interruption in services. They have continued to be proactive in helping us add resources during the pandemic.
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1 of 1 reviews is 5 stars

Unknown avg. project cost

Reviewed 1 time in the past 6 months
In recent reviews, clients have expressed overall satisfaction with Connext's call center services, particularly noting a significant reduction in guest complaints and improved reservation accuracy. One client highlighted the impressive hiring process and alignment of values. However, there is a suggestion for enhancing employee training. Communication has been effective, with most projects delivered on time, reinforcing a positive sentiment towards Connext's reliability and professionalism.
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Industry Experience

Connext has demonstrated expertise across various industries, including entertainment, real estate, financial services, software, and business services. Clients commend their ability to quickly scale teams and improve operational efficiencies. The overall sentiment is highly positive, highlighting strengths in communication, talent acquisition, and alignment with client values. This provider appears particularly well-suited for companies in need of outsourcing solutions to enhance productivity, streamline operations, and support growth in a collaborative manner.
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Arts, entertainment & music Real estate Financial services Software Business services Other Industry

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Average Project Cost Breakdown

$10,000 to $49,000 (1)

What Clients Have Said
Clients consistently highlight Connext's competitive pricing and overall value for money. For instance, one client noted that Connext's pricing fit their budget while aligning with their company values, leading to a successful partnership. Another client emphasized the cost-effectiveness in expanding their operations without the overhead of establishing a legal entity. Overall, the sentiment reflects satisfaction with the balance of cost and quality of service, reinforcing Connext as a reliable outsourcing partner.
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KKC Outsourcing Corporation

Not yet reviewed

$1,000+

Undisclosed

50 - 249

Davao City, Philippines

Services provided

15% Search Engine Optimization

10% Back Office Outsourcing

10% Call Center Services +8 services

10% Content Marketing

10% Customer Service Outsourcing

10% Email Marketing

10% Social Media Marketing

10% Web Development

5% Graphic Design

5% UX/UI Design

5% Web Design

KKC Outsourcing Corporation, a SEO company, was established in 2018. They offers Search Engine Optimization and Back Office Outsourcing.
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Voxtron Middle East LLC

Not yet reviewed

$5,000+

$25 - $49 / hr

50 - 249

Dubai, United Arab Emirates

Services provided

20% CRM Consulting and SI

20% Custom Software Development

20% ERP Consulting and SI +4 services

10% AI Development

10% Back Office Outsourcing

10% Call Center Services

10% Customer Service Outsourcing

Software development firm Voxtron Middle East LLC was launched in 1994. The firm specializes in Custom Software Development and CRM consulting and SI.
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Remote CoWorker

4.8 176 reviews
Premier Verified

$1,000+

< $25 / hr

1,000 - 9,999

Hollywood, FL

Services provided

45% Back Office Outsourcing

15% Finance & Accounting Outsourcing (FAO)

10% Call Center Services +3 services

10% Customer Service Outsourcing

10% HR Consulting

10% Sales Outsourcing

Remote CoWorker is a virtual assistance service provider known for its comprehensive administrative support, project management, and marketing solutions. Across various industries, client feedback is overwhelmingly positive, with over 95% praising the team's responsiveness, efficiency, and ability to learn quickly. Many reviewers highlight the company’s exceptional project management skills, professionalism, and the significant improvement in productivity and time management they experienced.

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14 of 14 reviews are 5 stars

Less than $10,000 avg. project cost

Reviewed 14 times in the past 6 months
Recent reviews of Remote CoWorker highlight exceptional performance in administrative support across various sectors. Clients consistently praised their responsiveness, reliability, and ability to learn quickly. Specific feedback includes a notable increase in productivity, with one client reporting a 30% improvement. Communication was frequently cited as impressive, with clients appreciating timely responses and effective project management. Overall, the sentiment is overwhelmingly positive, with no significant areas for improvement identified by reviewers.
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Industry Experience

Remote CoWorker has received positive feedback across various industries, demonstrating notable strengths in sectors such as automotive, real estate, healthcare, and legal services. Clients commend their prompt communication, effective project management, and ability to match skilled virtual assistants to specific needs. The overall sentiment reflects satisfaction with productivity improvements, administrative support, and lead generation efforts. Potential clients in these sectors can expect a commitment to quality service, responsiveness, and operational efficiency from Remote CoWorker.
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Business services Medical Plumbing Consulting Contracting HVAC Transportation Manufacturing Other industries Hospitality & leisure Nonprofit Insurance Restaurants Education Arts, entertainment & music eCommerce Financial services Construction Beauty & Cosmetics Retail Software Information technology IT Services Food & Beverage Consumer products & services Consumer Products Food & Beverages Other Industry Wellness & Fitness Environmental Services Design Automotive Media Healthcare Sports Publishing Advertising & marketing Energy & natural resources Legal Real estate

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Average Project Cost Breakdown

Less than $10,000 (53) $10,000 to $49,000 (12) $50,000 to $199,999 (3) $200,000 to $999,999 (1) $1,000,000 to $9,999,999 (1)

What Clients Have Said
Clients consistently highlight Remote CoWorker's excellent value for money, noting that their pricing aligns well with budgets. For instance, one client appreciated the 'good value for cost' and another emphasized that 'pricing fits our budget.' Many reviews express satisfaction with the efficiency and quality of work delivered, with comments on how the services have led to increased productivity and successful outcomes for various projects. Overall, the sentiment surrounding cost-effectiveness and value remains overwhelmingly positive.
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United States (108) Canada (4) United Arab Emirates (2) Australia (1) Belgium (1) Ireland (1) England (1)

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HelpSquad

5.0 11 reviews
Premier Verified

$1,000+

< $25 / hr

250 - 999

Hatboro, PA

Services provided

40% Back Office Outsourcing

30% Call Center Services

30% Customer Service Outsourcing

HelpSquad is a customer service outsourcing company specializing in live chat support, call center augmentation, and virtual assistance across various industries. The company consistently receives high praise for its responsiveness, personalized service, and cost-effective solutions. Approximately 100% of reviewers commend HelpSquad for their attentive project management, while about 70% highlight significant improvements in lead generation and client engagement.

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Reviews mention Attentive
Clients consistently express high satisfaction with HelpSquad's attentiveness and responsiveness. One client noted their account manager, Chad, as 'attentive, responsive, and insightful,' which significantly enhanced their collaboration. Another client emphasized that HelpSquad's 'attentiveness and timeliness was on point,' highlighting their commitment to addressing specific needs. Overall, the sentiment reflects a strong appreciation for HelpSquad's dedication to client support and tailored solutions.

Call Center Services for Software Company

5.0 Feb 14, 2024

Attentiveness and timeliness was on point. They listened to our specific needs and tailored a solution that fit us.
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1 of 1 reviews is 5 stars

$50,000 – $199,999 avg. project cost

Reviewed 1 time in the past 6 months
In the last six months, HelpSquad has received positive feedback for their exceptional communication and effective guest service solutions. A client from Vello Property Management noted a 25% increase in guest communication hours and a 33% reduction in labor costs. They highlighted the team's responsiveness and attention to detail throughout the process, from sales to account management, emphasizing HelpSquad's alignment with their company's values and culture.
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Industry Experience

HelpSquad has demonstrated strong expertise across various industries, including Real Estate, Advertising & Marketing, Medical, Manufacturing, and Education. Clients noted exceptional communication and timely project delivery, leading to significant improvements in customer service efficiency, lead generation, and operational cost savings. Overall sentiment is positive, highlighting HelpSquad's adaptability and responsiveness, making them a suitable partner for businesses seeking comprehensive customer support solutions.
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Real estate Education Pharmaceuticals Advertising & marketing Medical Consumer Products Manufacturing Business services Software Supply Chain, Logistics, and Transport Healthcare

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Average Project Cost Breakdown

Less than $10,000 (3) $10,000 to $49,000 (3) $50,000 to $199,999 (1) $200,000 to $999,999 (1)

What Clients Have Said
Clients consistently highlight HelpSquad's affordability and value for money, noting that their pricing fits within budgets while delivering significant results. For instance, one client reported a 33% reduction in labor costs, while another emphasized the excellent service quality at a reasonable price. Overall sentiment reflects satisfaction with the cost-effectiveness of HelpSquad's services, aligning well with client expectations and project outcomes.
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Select VoiceCom

4.8 9 reviews
Premier Verified

$5,000+

< $25 / hr

1,000 - 9,999

Cebu City, Philippines

Services provided

30% Call Center Services

30% Customer Service Outsourcing

10% Back Office Outsourcing +3 services

10% Finance & Accounting Outsourcing (FAO)

10% IT Staff Augmentation

10% Sales Outsourcing

Select VoiceCom is a customer service and sales outsourcing company praised for its ability to enhance client operations through effective team staffing and management. Across reviews, 100% highlight their exemplary project management and communication, often going above expectations. Approximately 85% of reviews mention their cultural alignment and responsiveness, while results include increased sales, customer satisfaction, and overall efficiency.

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Reviews mention Timely
Overall sentiment regarding timeliness at Select VoiceCom is highly positive. Clients commend the company's ability to deliver on time and manage projects efficiently, with one client noting, "They always deliver on time and exceed our expectations." Another client highlighted their impressive capacity to handle multiple complex projects simultaneously without delays, stating, "They maintained a seamless workflow without any missed deadlines." This consistent reliability reflects Select VoiceCom's commitment to client satisfaction.

Back Office & Sales Outsourcing for Photography Studio

5.0 Feb 7, 2025

SVC are extremely reliable when it comes to project management. They always go above and beyond for us, whether it's recruitment, campaign management, HR or training. They always deliver on time and exceed our expectations.
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0 of 1 reviews is 5 stars

$10,000 – $49,000 avg. project cost

Reviewed 1 time in the past 6 months
In the last six months, client feedback for Select VoiceCom has been overwhelmingly positive. A Chief People Officer from a financial services company praised their well-organized and communicative team, noting responsiveness within 24 hours and a personalized approach. Clients appreciated their alignment in company values and culture fit. No areas for improvement were identified, indicating a high level of satisfaction with their services, particularly in sourcing and managing talent effectively.
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Average Project Cost Breakdown

$10,000 to $49,000 (2) $50,000 to $199,999 (2) $1,000,000 to $9,999,999 (2) $200,000 to $999,999 (1)

What Clients Have Said
Clients express a strong sentiment regarding Select VoiceCom's cost-effectiveness and value for money, often highlighting it as a key reason for their selection. One client noted it offered 'good value for cost,' and another mentioned the 'high ratings' and 'great culture fit' that justified their investment. Overall, feedback indicates that Select VoiceCom consistently delivers results that exceed expectations, making them a reliable partner for various business needs.
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United States (7) Australia (1)

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Murkez Technologies

Not yet reviewed

$5,000+

$25 - $49 / hr

250 - 999

Services provided

20% Customer Service Outsourcing

15% Finance & Accounting Outsourcing (FAO)

15% Staffing +9 services

10% Recruiting

5% Cloud Consulting & SI

5% Corporate Training & Coaching

5% Custom Software Development

5% Digital Strategy

5% E-Commerce Development

5% Mobile App Development

5% Other Digital Marketing

5% Web Development

Customer Service Outsourcing company Murkez Technologies is headquartered in Sugar Land, Texas. They offer Customer Service Outsourcing and Finance & Accounting Outsourcing (FAO).
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FarmOut Central Intouch Inc.

Not yet reviewed

$1,000+

< $25 / hr

50 - 249

Services provided

30% Call Center Services

30% Staffing

20% Cybersecurity +1 service

20% Data Annotation Services

FarmOut Central Intouch Inc. Is a midsize call center company established in 2005. Their services include Call Center Services and Staffing.
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FORMIDABLE

Not yet reviewed

$25,000+

$25 - $49 / hr

10 - 49

Services provided

20% Custom Software Development

20% Microservices Architecture Services

20% Web Development +3 services

15% Customer Service Outsourcing

15% Mobile App Development

10% UX/UI Design

FORMIDABLE, a software development firm, is headquartered in Kyiv, Ukraine. Their services include Custom Software Development and Web Development.
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Eltizam Solutions

Not yet reviewed

$5,000+

$25 - $49 / hr

250 - 999

Services provided

20% Business Consulting

20% Corporate Law

20% Document Digitization & Management +2 services

20% Immigration Law

20% Media & Entertainment Law

Eltizam Solutions is a midsize Doha, Qatar-based Business Consulting company. The team specializes in Business Consulting and Corporate Law.
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Appraisal Chief

Not yet reviewed

$1,000+

< $25 / hr

50 - 249

Delhi, India

Services provided

20% Back Office Outsourcing

20% Corporate Photography

20% Search Engine Optimization +3 services

20% Web Development

10% Product Design

10% Web Design

Appraisal Chief is a midsize SEO agency founded in 2006. Their team specializes in Search Engine Optimization and Corporate Photography.
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What are Featured Providers?
MarKam Solutions

5.0 9 reviews
Premier Verified

$1,000+

< $25 / hr

50 - 249

Sofia, Bulgaria

Services provided

30% Call Center Services

20% Customer Service Outsourcing

20% IT Managed Services +2 services

20% Sales Outsourcing

10% Back Office Outsourcing

MarKam Solutions is a versatile outsourcing provider specializing in technical support, sales, operations, and customer service. Across multiple reviews, clients commend their professional management, alignment with company values, and ability to meet budget constraints. With over 90% positive feedback, MarKam Solutions is praised for their adaptability, responsiveness, and the strategic impact on metrics such as customer satisfaction and sales growth.

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Reviews mention Professional
Clients consistently commend MarKam Solutions for their professionalism and structured project management. Feedback highlights their timely deliverables and proactive communication, with one client noting, "Their professionalism and reliability made the entire process efficient and stress-free." Another remarked on their "great corporate culture" and adaptability to client needs. Overall, sentiment is overwhelmingly positive, with many clients expressing strong recommendations and satisfaction with the services provided.

Call Center Services for Furniture Manufacturer

5.0 Nov 1, 2024

All project deliverables were met in professional and timely manner. Their in-depth knowledge of the latest technology and customer service frameworks impressed us.
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Sales & Customer Service Outsourcing for Transportation Co

5.0 Sep 9, 2024

Every deliverable was met on a timely and professional manner. Attention to detail and excellent communication skills between our company and MarKam were impressive.
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Sales Outsourcing & Lead Gen for Advertising Account Co

5.0 Feb 13, 2025

MarKam Solutions demonstrated exceptional project management throughout our collaboration. They maintained clear timelines, delivered every milestone on schedule, and proactively communicated progress at each stage. Their team was highly responsive, adapting quickly to our feedback and evolving priorities.
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Call Center Services & Customer Service for Cybersecurity Co

5.0 Nov 6, 2025

The management was highly professional, with great corporate culture, able to understand our needs and adapt themselves to tailor the solutions that works best for us.
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3 of 3 reviews are 5 stars

$10,000 – $49,000 avg. project cost

Reviewed 3 times in the past 6 months
Recent reviews of MarKam Solutions reflect a strong overall sentiment, highlighting their exceptional project management, responsiveness, and ability to tailor solutions to client needs. Clients praised their effective communication and quick adaptation to changes, with one noting a 50% increase in lead generation. Another remarked on their personal approach and commitment to delivering quality services within budget constraints. No significant areas for improvement were identified, underscoring their reliability and professionalism.
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Industry Experience

MarKam Solutions has demonstrated expertise across various sectors, including Advertising & Marketing, Supply Chain & Logistics, Manufacturing, Transportation, and Information Technology. Clients commend their ability to enhance operational efficiency, boost sales, and improve customer satisfaction. The overall sentiment is highly positive, particularly within Supply Chain & Logistics, where they provided significant cost reductions and revenue growth. Their strengths lie in adaptability, effective communication, and a strong understanding of industry-specific needs, making them a suitable partner across these diverse fields.
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Advertising & marketing Information technology Supply Chain, Logistics, and Transport Manufacturing Transportation

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Average Project Cost Breakdown

$50,000 to $199,999 (3) $10,000 to $49,000 (1) $200,000 to $999,999 (1)

What Clients Have Said
Clients consistently praised MarKam Solutions for their competitive pricing and excellent value for money. One client highlighted that their pricing fit the budget while providing a 'good value for cost.' Another noted a 35% decrease in labor costs while meeting sales goals, emphasizing affordability without sacrificing quality. Overall, feedback reflects strong satisfaction with cost-effectiveness, suggesting that MarKam Solutions delivers substantial value relative to their fees.
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TDCX

4.8 12 reviews
Verified

$100,000+

Undisclosed

10,000+

Singapore, Singapore

Services provided

50% Customer Service Outsourcing

20% Sales Outsourcing

10% Business Consulting +2 services

10% Call Center Services

10% Content Moderation Services

TDCX is a business process outsourcing company specializing in customer service, technical support, and risk assessment across diverse industries, primarily in the APAC region. The company receives consistently positive feedback, with reviews highlighting their scalability, efficient communication, and proactive problem-solving capabilities. Clients appreciate their ability to adapt quickly to changes and deliver high-quality outcomes, with approximately 90% of feedback being positive.

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Reviews mention Well-organized projects
Clients consistently praise TDCX for their well-organized project management and operational efficiency. One client noted the team's dedication to accommodating requests and maintaining accountability in timelines and deliverables. Another highlighted TDCX's strong operational cadence, allowing them to run projects autonomously while proactively addressing potential issues. Overall, the sentiment reflects high satisfaction with TDCX's structured approach and commitment to delivering exceptional customer experiences.

BPO Services for E-Commerce Company

5.0 Mar 31, 2022

The team is very dedicated, willing to accommodate our requests based on learnings and business needs and also open for improvements. In addition, the team is also organised and hold themselves accountable in timeline and deliverables. We have weekly syncs and our action items are well-managed over a tracker.
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Call Center Services for Global Tech Company

5.0 Jun 25, 2021

Strong operational cadence: Weekly/Monthly and Quarterly reviews. Sophisticated and systemic skills with a strong frameworks around root cause management for fixing customer experience. Very agile management - Workforce easily accommodates changes based on business forecasts and changing needs of quality and availability of talent.
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Industry Experience

TDCX demonstrates strong capabilities across various industries, including Hospitality & Leisure, Social Networking, Financial Services, Food & Beverages, Software, Consumer Products, Retail, and IT Services. Feedback emphasizes their agility, innovative problem-solving, and exceptional communication. Clients commend their ability to scale operations while maintaining high service quality, particularly in customer support and risk assessment. Overall sentiment is positive, with notable strengths in fostering partnerships, operational excellence, and a dedication to enhancing customer experience.
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Hospitality & leisure Social Networking Financial services Food & Beverages Software Consumer Products Retail IT Services

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Average Project Cost Breakdown

$1,000,000 to $9,999,999 (2) $200,000 to $999,999 (1) $10,000,000 + (1)

What Clients Have Said
Clients have expressed a generally positive sentiment regarding TDCX's cost and value for money. Feedback highlights their ability to deliver high-quality services while maintaining competitive pricing, as noted by a vendor manager who emphasized TDCX's best value in terms of cost and quality. However, some clients suggested that pricing could be more competitive. Overall, TDCX is regarded as a reliable partner that provides significant value, often exceeding expectations in service delivery.
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Singapore (7) Germany (1) Spain (1) United States (1)

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Big Outsource

5.0 52 reviews
Premier Verified

$10,000+

< $25 / hr

250 - 999

San Pablo City, Philippines

Services provided

40% Customer Service Outsourcing

30% Back Office Outsourcing

20% Call Center Services +1 service

10% Finance & Accounting Outsourcing (FAO)

Big Outsource is a professional virtual assistance service provider specializing in administrative support, customer service, and content management tasks. Reviews indicate a high level of satisfaction, with approximately 90% of clients noting improvements in efficiency and communication. Clients appreciate their proactive project management and seamless integration into existing workflows, though some desire more proactive tool suggestions and flexible support hours.

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Reviews mention Accommodating
Clients have consistently praised Big Outsource for their accommodating nature, highlighting their impressive responsiveness to urgent requirements and changes. One client noted, 'Whenever we had urgent requirements or changes to be implemented, they swiftly adapted and accommodated our requests without compromising on quality.' Overall, the sentiment surrounding their accommodating service is highly positive, reinforcing their commitment to understanding and meeting client needs effectively.

Customer Service Outsourcing for E-Commerce Retail Company

5.0 Aug 16, 2023

Big Outsource exhibited exceptional project management skills. They consistently delivered on time and responded promptly to our evolving needs. Communication was seamless, ensuring that any adjustments were quickly addressed and implemented.
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Business & IT Consulting Services for Haircare Company

5.0 Aug 5, 2023

Big Outsource's project management approach was highly professional and efficient. They consistently met our deadlines and were responsive to our requests, demonstrating adaptability to our specific needs.
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Customer Support for Driving Technology Company

5.0 Aug 4, 2023

Big Outsource has shown impressive project management skills. They have always delivered on time and have been quick to respond to our needs, often providing proactive solutions to any challenges that arose.
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1 of 1 reviews is 5 stars

$50,000 – $199,999 avg. project cost

Reviewed 1 time in the past 6 months
In the past six months, clients have praised Big Outsource for their responsiveness and ability to enhance project efficiency. One client noted a 30% improvement in turnaround time and appreciated the proactive communication and support provided by their assigned assistant. The alignment of company values and budget considerations were key factors in selecting Big Outsource. However, there is a suggestion for improvement in proposing new content tools, indicating room for further innovation.
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Industry Experience

Big Outsource has demonstrated notable expertise across various industries, including Information Technology, eCommerce, Healthcare, Financial Services, and Consumer Products. Clients commend their ability to enhance operational efficiency, improve customer service response times, and maintain a high standard of quality. Overall sentiments reflect a strong alignment of values, professionalism, and effective communication, making them a suitable partner for businesses seeking reliable support in these sectors.
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Select Industry to see insights

Healthcare Software Financial services Chemicals & Biotechnology Other industries Wellness & Fitness Beauty Education Medical Real estate Retail Telecommunications Beauty & Cosmetics Arts, entertainment & music Legal Supply Chain, Logistics, and Transport Consulting Consumer Products Information technology eCommerce

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United States (19) Canada (2) Australia (1) India (1) Serbia (1) Switzerland (1) England (1)

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WhiteBliss

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Nagercoil, India

Services provided

30% Back Office Outsourcing

20% Broadcast Video

20% Logo +2 services

20% Video Production

10% Customer Service Outsourcing

Back Office Outsourcing company WhiteBliss was launched in 2015. The team provides Back Office Outsourcing and Broadcast Video.
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BizSprints

Not yet reviewed

$5,000+

$150 - $199 / hr

10 - 49

Knoxville, TN

Services provided

40% CRM Consulting and SI

10% Back Office Outsourcing

10% Business Consulting +4 services

10% Call Center Services

10% Customer Service Outsourcing

10% Sales Outsourcing

10% Unified Communications Consulting & SI

BizSprints is a CRM consulting and SI company. The Knoxville, Tennessee-based firm was founded in 2016. Their services include CRM consulting and SI and unified communications consulting & SI.
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Featured

What are Featured Providers?

Remote Team Solutions

5.0 23 reviews
Premier Verified

Undisclosed

Undisclosed

250 - 999

Torreón, Mexico

Services provided

10% Back Office Outsourcing

10% Call Center Services

10% Customer Service Outsourcing +7 services

10% Employer of Record (EOR) Services

10% Finance & Accounting Outsourcing (FAO)

10% HR Outsourcing

10% IT Staff Augmentation

10% Recruitment Process Outsourcing

10% Sales Outsourcing

10% Staffing

Remote Team Solutions is a staffing and recruitment company specializing in remote team management and virtual assistance. Reviews suggest a high level of client satisfaction, with 100% of reviewers praising their responsiveness, cost-effectiveness, and cultural alignment. Clients consistently highlight the company's trustworthiness and ability to exceed expectations, which has fostered long-term partnerships across various industries.

See all 23 projects

1 of 1 reviews is 5 stars

$10,000 – $49,000 avg. project cost

Reviewed 1 time in the past 6 months
Recent feedback for Remote Team Solutions highlights their effective project management and timely delivery of services. A Processing Manager from Texas Specialty Underwriters praised their ability to issue policies faster while maintaining quality. Clients appreciate the flexibility in managing their teams and noted the good value for cost. Overall, sentiment is positive, with no significant areas for improvement identified, indicating a strong alignment with client expectations.
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Industry Experience

Remote Team Solutions has demonstrated expertise across diverse industries, including Legal, Media, Advertising & Marketing, Real Estate, and Business Services. Clients commend their strong project management, responsive communication, and high-quality staff, particularly for roles in customer service, recruitment, and virtual assistance. Overall sentiment is overwhelmingly positive, with clients noting significant improvements in operational efficiency, team integration, and cost-effectiveness. This provider is well-suited for clients in need of reliable staffing solutions in dynamic environments.
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Select Industry to see insights

Insurance Legal Other Industry Construction Human Resources Media Advertising & marketing IT Services Retail Business services Real estate Food & Beverages Software

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Average Project Cost Breakdown

$10,000 to $49,000 (9) Less than $10,000 (3) $50,000 to $199,999 (2) $1,000,000 to $9,999,999 (1)

What Clients Have Said
Client feedback on Remote Team Solutions underscores strong value for money, with several reviewers highlighting the company's competitive pricing and high-quality service. For instance, one client noted they achieved a 50% cost reduction by hiring senior recruiters through RTS, while another emphasized that the overall cost was lower than other firms without sacrificing quality. Overall, clients express satisfaction with the balance of cost and service delivery, reinforcing RTS's reputation for providing good value.
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United States (18) Ireland (1) Mexico (1) New Zealand (1) England (1)

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FuturePro Global Outsourcing Pvt. Ltd.

Not yet reviewed

$1,000+

< $25 / hr

10 - 49

Jaipur, India

Services provided

35% Finance & Accounting Outsourcing (FAO)

25% Accounting

20% Back Office Outsourcing +2 services

10% Call Center Services

10% Customer Service Outsourcing

FuturePro Global Outsourcing Pvt. Ltd. Is a Finance & Accounting Outsourcing (FAO) company. They were launched in 2015 and provide Finance & Accounting Outsourcing (FAO) and Accounting.
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ImisEst

Not yet reviewed

$1,000+

$50 - $99 / hr

10 - 49

Grotte Santo Stefano, Italy

Services provided

50% Public Relations

40% Sales Outsourcing

10% Media Planning & Buying

ImisEst is a PR agency. They are in Grotte Santo Stefano, Italy. Their team focuses on Public Relations and Sales Outsourcing.
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Tech Team One

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Austin, TX

Services provided

40% IT Managed Services

20% Back Office Outsourcing

20% Call Center Services +1 service

20% IT Staff Augmentation

Tech Team One is a small IT managed services company in Austin, Texas. The team offers IT managed services and IT staff augmentation.
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Rakindus

Not yet reviewed

$1,000+

< $25 / hr

10 - 49

Services provided

20% Back Office Outsourcing

20% Custom Software Development

20% Finance & Accounting Outsourcing (FAO) +2 services

20% Sales Outsourcing

20% Staffing

Rakindus is a software development firm. They are in Coimbatore, India, and their services include Custom Software Development and Back Office Outsourcing.
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Motion Group - Motion BBC GmbH

Not yet reviewed

$5,000+

Undisclosed

10 - 49

Services provided

40% Sales Outsourcing

30% Direct Marketing

10% Email Marketing +2 services

10% Performance Marketing

10% Social Media Marketing

Motion Group - Motion BBC GmbH is a Sales Outsourcing company. They are in Wien, Austria and have small team of experts. Their services include Sales Outsourcing and Direct Marketing.
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Quickupp Softech

Not yet reviewed

$1,000+

$25 - $49 / hr

10 - 49

Pimpri-Chinchwad, India

Services provided

20% Back Office Outsourcing

20% Business Consulting

20% Call Center Services +2 services

20% Digital Strategy

20% IT Strategy Consulting

Digital Strategy company Quickupp Softech was launched in 2023. The agency offers Digital Strategy and IT strategy consulting, and is small.
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Pavadel

Not yet reviewed

$5,000+

$25 - $49 / hr

10 - 49

Services provided

20% Accounting

20% Back Office Outsourcing

20% Business Consulting +2 services

20% Call Center Services

20% HR Consulting

Pavadel is a Business Consulting company based in Prague, Czech Republic. They focus on Business Consulting and Call Center Services and were launched in 2025.
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MANSHAZ FACILITY SERVICES PVT. LTD.

4.5 1 review

$1,000+

< $25 / hr

10 - 49

Mira Bhayandar, India

Services provided

15% Custom Software Development

10% Application Management & Support

10% Application Testing +10 services

10% HR Consulting

10% HR Outsourcing

10% Recruiting

5% Back Office Outsourcing

5% Call Center Services

5% ERP Consulting and SI

5% Executive Search

5% Mobile App Development

5% PEO/Employee Leasing

5% Staffing

MANSHAZ FACILITY SERVICES PVT. LTD. specializes in providing comprehensive and customizable Human Resource Management Systems, particularly focused on attendance and leave management. Client feedback highlights the company's effective project management, customer-centric approach, and successful integration of technology to enhance organizational efficiency and compliance. The company's dedication to innovation and customer satisfaction has been positively received, though there is an indication of areas for improvement.

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SumaLatam

Not yet reviewed

Undisclosed

$25 - $49 / hr

2 - 9

Coral Gables, FL

Services provided

60% Translation

20% Call Center Services

20% Transcription

SumaLatam is a Translation company. They specialize in Translation and Call Center Services and were launched in 2012.
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Mynd

Not yet reviewed

$5,000+

$50 - $99 / hr

50 - 249

Prague, Czech Republic

Services provided

80% Video Production

10% Call Center Services

10% Graphic Design

Mynd is a video production agency. They are in Prague, Czech Republic and have midsize team of experts. Their services include Video Production and Graphic Design.
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CCC International

Not yet reviewed

$1,000+

$25 - $49 / hr

10 - 49

Yerevan, Armenia

Services provided

45% Translation

30% Customer Service Outsourcing

25% Transcription

Founded in 2019, CCC International is a small Translation company. Their services include Translation and Customer Service Outsourcing.
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GECO

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Services provided

35% Call Center Services

35% Other Application Development

25% Robotics Process Automation +1 service

5% E-Commerce Development

GECO is an Other Application Development company. Headquartered in AAT, Argentina, the firm was established in 2004. Their team provides Other Application Development and Call Center Services.
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Suma Soft

Not yet reviewed

$5,000+

< $25 / hr

1,000 - 9,999

Pune, India

Services provided

10% Back Office Outsourcing

10% CRM Consulting and SI

10% Cloud Consulting & SI +9 services

10% Custom Software Development

10% Cybersecurity

10% E-Commerce Development

10% ERP Consulting and SI

10% IT Managed Services

5% Application Management & Support

5% Application Testing

5% IT Staff Augmentation

5% IT Strategy Consulting

Founded in 2000, Suma Soft is a cloud consulting & SI company. Based in Pune, India and Houston, Texas, the team offers cloud consulting & SI and CRM consulting and SI.
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PKC Management Consulting

Not yet reviewed

$1,000+

< $25 / hr

50 - 249

Chennai, India

Services provided

20% Business Consulting

20% Tax Law

15% Document Digitization & Management +6 services

10% Corporate Law

10% Finance Law

10% Financial Advising & Planning

5% Accounting

5% Commercial Financing

5% Finance & Accounting Outsourcing (FAO)

Business Consulting company PKC Management Consulting was established in 1988. The team offers Business Consulting and Tax Law and is in Chennai, India and Vijayawada, India.
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Digital Homeez

Not yet reviewed

$1,000+

Undisclosed

10 - 49

Lucknow, India

Services provided

25% Pay Per Click

25% Sales Outsourcing

25% Search Engine Optimization +1 service

25% Social Media Marketing

Digital Homeez is a small social media marketing company founded in 2020. Their team specializes in Social Media Marketing and Search Engine Optimization.
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Employ Remote Pty. Ltd.

Not yet reviewed

$5,000+

$25 - $49 / hr

50 - 249

Chester Hill, Australia

Services provided

10% Application Testing

10% Back Office Outsourcing

10% Business Consulting +7 services

10% Call Center Services

10% Custom Software Development

10% Customer Service Outsourcing

10% Finance & Accounting Outsourcing (FAO)

10% Mobile App Development

10% UX/UI Design

10% Web Development

Employ Remote Pty. Ltd. Is a custom software development company. Their midsize team is located in Chester Hill, Australia. Their services include Custom Software Development and UX/UI Design.
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Diseno Attestation

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Services provided

30% Document Digitization & Management

30% Translation

20% Business Consulting +1 service

20% Litigation Support Services

Established in 2015, Diseno Attestation is a Translation company. The team specializes in Translation and Document Digitization & Management and is located in Doha, Qatar and Doha, Qatar.
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SEOFAT

Not yet reviewed

$1,000+

$25 - $49 / hr

50 - 249

Services provided

70% Search Engine Optimization

30% Sales Outsourcing

SEOFAT is a SEO company. The midsize Irvine, California-based team specializes in Search Engine Optimization and Sales Outsourcing. The company was launched in 2020.
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golegal.today

Not yet reviewed

$1,000+

$25 - $49 / hr

2 - 9

Kyiv, Ukraine

Services provided

100% Back Office Outsourcing

Golegal.today, a small Back Office Outsourcing company, is headquartered in Kyiv, Ukraine. The team specializes in Back Office Outsourcing.
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Climb Consulting

Not yet reviewed

$5,000+

< $25 / hr

2 - 9

Services provided

100% Sales Outsourcing

Climb Consulting, a Sales Outsourcing company, specializes in Sales Outsourcing. The company is based in Brooklyn, New York.
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Presto Profits RCM

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Deer River, MN

Services provided

100% Document Digitization & Management

Presto Profits RCM is a Document Digitization & Management company. They specialize in Document Digitization & Management and were established in 2021. The firm is based in Deer River, Minnesota.
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Joy's Desk

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Punta Gorda, FL

Services provided

100% Call Center Services

Joy's Desk is an answering service located in Punta Gorda, Florida. Established in 2021, the team provides Call Center Services.
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ATAV SOLUTION PRIVATE LIMITED

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Moradabad, India

Services provided

50% Customer Service Outsourcing

50% IT Managed Services

ATAV SOLUTION PRIVATE LIMITED is an IT managed services and Customer Service Outsourcing company established in 2020. The team provides IT managed services and Customer Service Outsourcing.
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LeadSnake

Not yet reviewed

Undisclosed

< $25 / hr

2 - 9

Services provided

50% AI Development

50% Sales Outsourcing

LeadSnake is an artificial intelligence company and Sales Outsourcing company launched in 2022. In Chicago, Illinois, the team provides Artificial Intelligence and Sales Outsourcing.
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Majestic Medical Billing, LLC

Not yet reviewed

$5,000+

Undisclosed

2 - 9

Victorville, CA

Services provided

100% Back Office Outsourcing

Majestic Medical Billing, LLC, a Back Office Outsourcing company, is headquartered in Victorville, California. They provide Back Office Outsourcing.
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Remoffer

Not yet reviewed

$1,000+

< $25 / hr

2 - 9

Toronto, Canada

Services provided

50% Back Office Outsourcing

15% Business Consulting

10% Financial Consulting +1 service

25% Other

Remoffer is a Back Office Outsourcing company. Their small team is headquartered in Toronto, Canada and Bucaramanga, Colombia. Their services include Back Office Outsourcing and Business Consulting.
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MaproGlobal

Not yet reviewed

$1,000+

Undisclosed

2 - 9

Services provided

70% Sales Outsourcing

30% HR Outsourcing

Established in 2020, MaproGlobal is a Sales Outsourcing company. The firm offers Sales Outsourcing and HR Outsourcing, and is small.
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ITES Dynamics

Not yet reviewed

$1,000+

< $25 / hr

2 - 9

Services provided

100% Back Office Outsourcing

ITES Dynamics is a Back Office Outsourcing company. The firm is based in Prishtina, Kosovo. Their services include Back Office Outsourcing.
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ThinkTraction

Not yet reviewed

$1,000+

$100 - $149 / hr

2 - 9

Services provided

90% Sales Outsourcing

10% Marketing Strategy

ThinkTraction, a Sales Outsourcing company, was established in 2022. The small team focuses on Sales Outsourcing and Marketing Strategy.
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BP Outsource - Remote Services

Not yet reviewed

Undisclosed

< $25 / hr

2 - 9

New York, NY

Services provided

100% Call Center Services

BP Outsource - Remote Services is a call center service. The New York, New York-based agency was founded in 2015. Their team offers Call Center Services.
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Morning Leads

Not yet reviewed

$5,000+

$150 - $199 / hr

2 - 9

Services provided

85% Sales Outsourcing

5% Business Consulting

5% CRM Consulting and SI +1 service

5% Email Marketing

Sales Outsourcing company Morning Leads was established in 2022. The company focuses on Sales Outsourcing and Email Marketing, and is small.
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Defendem Solutions

Not yet reviewed

Undisclosed

< $25 / hr

2 - 9

Chitungwiza, Zimbabwe

Services provided

50% Content Moderation Services

50% Customer Service Outsourcing

Established in 2023, Defendem Solutions is a Customer Service Outsourcing and Content Moderation Services company. Their services include Customer Service Outsourcing and Content Moderation
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Khemka Marketing Consultancy

Not yet reviewed

$1,000+

Undisclosed

2 - 9

Dubai, United Arab Emirates

Services provided

60% Sales Outsourcing

30% Email Marketing

10% Branding

Small Sales Outsourcing company Khemka Marketing Consultancy , is based in Dubai, United Arab Emirates. Their services include Sales Outsourcing and Email Marketing.
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Dietrick & Co.

Not yet reviewed

$1,000+

$50 - $99 / hr

2 - 9

Services provided

55% Sales Outsourcing

35% Email Marketing

10% Market Research

Dietrick & Co. Is a small Sales Outsourcing company in. The team focuses on Sales Outsourcing and Email Marketing.
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Smart Office Solutions

Not yet reviewed

Undisclosed

< $25 / hr

2 - 9

Services provided

25% Back Office Outsourcing

25% Business Consulting

25% Market Research +1 service

25% Sales Outsourcing

Smart Office Solutions is a Market Research company. The Varna, Bulgaria-based company was launched in 2014. Their services include Market Research and Business Consulting.
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Pro Lead Maker

Not yet reviewed

$1,000+

< $25 / hr

2 - 9

Lalpur, Bangladesh

Services provided

60% Sales Outsourcing

40% Email Marketing

Pro Lead Maker is a Sales Outsourcing company in Lalpur, Bangladesh. They focus on Sales Outsourcing and Email Marketing and were launched in 2023.
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We Assists You

Not yet reviewed

Undisclosed

< $25 / hr

2 - 9

Services provided

50% CRM Consulting and SI

50% Customer Service Outsourcing

We Assists You, a small CRM consulting and SI and Customer Service Outsourcing company, is in Australia. The team specializes in CRM consulting and SI and Customer Service Outsourcing.
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Ascendo Group

Not yet reviewed

$1,000+

$150 - $199 / hr

2 - 9

Services provided

70% Sales Outsourcing

30% Email Marketing

Ascendo Group is a Sales Outsourcing company. Located in Barcice, Poland, the company was founded in 2021. Their services include Sales Outsourcing and Email Marketing.
Read more

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MAGNETIC

Not yet reviewed

$5,000+

$200 - $300 / hr

2 - 9

Sioux Falls, SD

Services provided

100% Sales Outsourcing

MAGNETIC is a Sales Outsourcing company. Founded in 2022, the team offers Sales Outsourcing.
Read more

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Tala Agency

Not yet reviewed

$1,000+

< $25 / hr

2 - 9

Urbandale, IA

Services provided

20% Back Office Outsourcing

20% Business Consulting

20% Customer Service Outsourcing +3 services

20% Email Marketing

10% Sales Outsourcing

10% Social Media Marketing

Tala Agency is a small Urbandale, Iowa-based Email Marketing company. The team specializes in Email Marketing and Business Consulting.
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OutreachOrbit

Not yet reviewed

$1,000+

$25 - $49 / hr

2 - 9

Faisalabad, Pakistan

Services provided

70% Sales Outsourcing

20% Email Marketing

10% CRM Consulting and SI

Founded in 2020, OutreachOrbit is a Sales Outsourcing company. The small team offers Sales Outsourcing and Email Marketing.
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Why Trust Clutch

At Clutch, we believe trust is the foundation of every business relationship. Our mission is to help buyers make confident, data-backed decisions informed by real client experiences.

Every review on Clutch undergoes a rigorous, human-led verification process to make sure it’s valid. Our team of specialists confirms the identity of each reviewer, ensures the project is legitimate, and only publishes reviews that meet our strict criteria.

Verification doesn’t stop at the point of publication. Our Trust & Safety team routinely audits older reviews against our guidelines. When reviews fall short of our standards, we remove them.

We evaluate service providers using a structured methodology that combines:

In-depth client interviews and ratings
Comprehensive project details
Market presence
Portfolio examples and industry recognition

This data powers tools like the Leaders Matrix, which helps you compare agencies directly. Our research team curates rankings by weighing verified reviews most heavily, so the most trusted and experienced providers rise to the top.

Using this unique combination of verified client feedback and provider-supplied insights, Clutch distills the most important details into clear, digestible summaries so you have everything you need to make confident, informed decisions quickly.

We take fraud seriously. Providers who violate our guidelines may face lower rankings, restricted visibility, or removal from the platform altogether.

Clutch’s commitment to transparency is ongoing. We’re constantly refining our systems to protect the integrity of reviews and support you in finding the right agency.

Ability to deliver

Focus

Proven

Market Leaders

Emerging

Niche

Clutch Leaders Matrix

Rollover to see company insights or click a company below for more details.

1 Prialto

2 SupportYourApp

3 Unity Communications

4 Remote CoWorker

5 Big Outsource

6 Martal Group

7 LimTC

8 Hugo Inc.

9 Helpware CX

10 BPO Hive LLC

11 Appointment Setter Online

12 Simply Contact

13 Wing Assistant

14 XACT

15 Boldr.

A Clutch Leaders Matrix provides a broad view of the top-performing companies in a particular service or location. Each company featured in a Leaders Matrix is evaluated based on Focus and Ability to Deliver. The size of each circle indicates that company’s size.

By using verified reviews, focused service details, and real project data, the Leaders Matrix highlights companies that consistently deliver and stand out from the rest. Each company’s position is based on how well they focus on a service area and how consistently they deliver results, helping you make informed, confident decisions. Learn More

Focus (x-axis)

Focus accounts for a company’s specialization within a certain service.

Ability to Deliver (y-axis)

Ability to Deliver considers three criteria:

Client feedback and reviews
Work experience and previous projects
Market presence and reputation in the industry

Top 15 BPO Companies for Small Business

Prialto

$1,000+

< $25 / hr

250 - 999

Portland, OR

Ability to deliver

39.6/40.0

19.8/20 Reviews

10/10 Clients & Experience

9.8/10 Market Presence

Service focus

100% Back Office Outsourcing

View Profile Visit Website
SupportYourApp

$1,000+

< $25 / hr

1,000 - 9,999

Wilmington, DE

Ability to deliver

39.4/40.0

20/20 Reviews

9.6/10 Clients & Experience

9.8/10 Market Presence

Service focus

75% Back Office Outsourcing

25% Other

View Profile Visit Website
Unity Communications

$1,000+

< $25 / hr

1,000 - 9,999

Gilbert, AZ

Ability to deliver

39/40.0

19.4/20 Reviews

10/10 Clients & Experience

9.6/10 Market Presence

Service focus

60% Back Office Outsourcing

40% Other

View Profile Visit Website
Remote CoWorker

$1,000+

< $25 / hr

1,000 - 9,999

Hollywood, FL

Ability to deliver

38.9/40.0

20/20 Reviews

10/10 Clients & Experience

8.9/10 Market Presence

Service focus

75% Back Office Outsourcing

25% Other

View Profile Visit Website
Big Outsource

$10,000+

< $25 / hr

250 - 999

San Pablo City, Philippines

Ability to deliver

38.7/40.0

20/20 Reviews

10/10 Clients & Experience

8.7/10 Market Presence

Service focus

90% Back Office Outsourcing

10% Other

View Profile Visit Website
Martal Group

$1,000+

$25 - $49 / hr

250 - 999

Oakville, Canada

Ability to deliver

39.8/40.0

19.8/20 Reviews

10/10 Clients & Experience

10/10 Market Presence

Service focus

80% Back Office Outsourcing

20% Other

View Profile Visit Website
LimTC

$1,000+

< $25 / hr

250 - 999

Kyiv, Ukraine

Ability to deliver

37.5/40.0

18.6/20 Reviews

10/10 Clients & Experience

8.9/10 Market Presence

Service focus

90% Back Office Outsourcing

10% Other

View Profile Visit Website
Hugo Inc.

$1,000+

< $25 / hr

1,000 - 9,999

Chicago, IL

Ability to deliver

37.5/40.0

18.6/20 Reviews

9.4/10 Clients & Experience

9.5/10 Market Presence

Service focus

70% Back Office Outsourcing

30% Other

View Profile Visit Website
Helpware CX

$5,000+

< $25 / hr

1,000 - 9,999

Lexington, KY

Ability to deliver

36.7/40.0

17/20 Reviews

10/10 Clients & Experience

9.7/10 Market Presence

Service focus

100% Back Office Outsourcing

View Profile Visit Website
BPO Hive LLC

$5,000+

< $25 / hr

50 - 249

Cairo, Egypt

Ability to deliver

36.6/40.0

18.4/20 Reviews

10/10 Clients & Experience

8.2/10 Market Presence

Service focus

100% Back Office Outsourcing

View Profile Visit Website
Appointment Setter Online

$1,000+

Undisclosed

1,000 - 9,999

New York, NY

Ability to deliver

36.5/40.0

20/20 Reviews

10/10 Clients & Experience

6.5/10 Market Presence

Service focus

100% Back Office Outsourcing

View Profile Visit Website
Simply Contact

$1,000+

< $25 / hr

250 - 999

Dnipro, Ukraine

Ability to deliver

36.4/40.0

16.8/20 Reviews

10/10 Clients & Experience

9.6/10 Market Presence

Service focus

100% Back Office Outsourcing

View Profile Visit Website
Wing Assistant

$1,000+

< $25 / hr

50 - 249

Berkeley, CA

Ability to deliver

35.6/40.0

17.6/20 Reviews

9.2/10 Clients & Experience

8.8/10 Market Presence

Service focus

100% Back Office Outsourcing

View Profile Visit Website
XACT

$1,000+

$25 - $49 / hr

250 - 999

Orlando, FL

Ability to deliver

35.5/40.0

16.4/20 Reviews

10/10 Clients & Experience

9.1/10 Market Presence

Service focus

90% Back Office Outsourcing

10% Other

View Profile Visit Website
Boldr.

$1,000+

Undisclosed

1,000 - 9,999

Santa Monica, CA

Ability to deliver

35.4/40.0

15.8/20 Reviews

10/10 Clients & Experience

9.6/10 Market Presence

Service focus

80% Back Office Outsourcing

20% Other

View Profile Visit Website
Hit Rate Solutions

$1,000+

< $25 / hr

50 - 249

Chicago, IL

Ability to deliver

35.4/40.0

16.6/20 Reviews

9.5/10 Clients & Experience

9.3/10 Market Presence

Service focus

100% Back Office Outsourcing

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PartnerHero

Undisclosed

< $25 / hr

1,000 - 9,999

Boise, ID

Ability to deliver

35.3/40.0

15.8/20 Reviews

10/10 Clients & Experience

9.5/10 Market Presence

Service focus

80% Back Office Outsourcing

20% Other

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HelpSquad

$1,000+

< $25 / hr

250 - 999

Hatboro, PA

Ability to deliver

35.3/40.0

17.6/20 Reviews

8.7/10 Clients & Experience

9/10 Market Presence

Service focus

100% Back Office Outsourcing

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LTVplus

$1,000+

< $25 / hr

250 - 999

Ability to deliver

34.9/40.0

17.2/20 Reviews

7.9/10 Clients & Experience

9.7/10 Market Presence

Service focus

90% Back Office Outsourcing

10% Other

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Top Customer Service

$1,000+

Undisclosed

250 - 999

Brooklyn, NY

Ability to deliver

34.8/40.0

20/20 Reviews

8.6/10 Clients & Experience

6.2/10 Market Presence

Service focus

100% Back Office Outsourcing

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Abstrakt Marketing Group

$1,000+

$100 - $149 / hr

250 - 999

St. Louis, MO

Ability to deliver

39.5/40.0

19.8/20 Reviews

10/10 Clients & Experience

9.7/10 Market Presence

Service focus

75% Back Office Outsourcing

25% Other

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ContactWorks

$5,000+

$25 - $49 / hr

50 - 249

Austin, TX

Ability to deliver

34.4/40.0

17.6/20 Reviews

10/10 Clients & Experience

6.8/10 Market Presence

Service focus

100% Back Office Outsourcing

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Smith.ai

Undisclosed

Undisclosed

250 - 999

Ability to deliver

34.4/40.0

17.8/20 Reviews

8.3/10 Clients & Experience

8.2/10 Market Presence

Service focus

80% Back Office Outsourcing

20% Other

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Fusion CX

$10,000+

< $25 / hr

10,000+

Pasig, Philippines

Ability to deliver

34.2/40.0

14.6/20 Reviews

10/10 Clients & Experience

9.6/10 Market Presence

Service focus

100% Back Office Outsourcing

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Select VoiceCom

$5,000+

< $25 / hr

1,000 - 9,999

Cebu City, Philippines

Ability to deliver

34.2/40.0

17.4/20 Reviews

10/10 Clients & Experience

6.8/10 Market Presence

Service focus

80% Back Office Outsourcing

20% Other

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Blue Valley Marketing

$5,000+

$25 - $49 / hr

250 - 999

Home, KS

Ability to deliver

34.2/40.0

16.8/20 Reviews

9.2/10 Clients & Experience

8.2/10 Market Presence

Service focus

100% Back Office Outsourcing

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Callbox

Undisclosed

Undisclosed

1,000 - 9,999

Los Angeles, CA

Ability to deliver

34.1/40.0

16.6/20 Reviews

10/10 Clients & Experience

7.5/10 Market Presence

Service focus

100% Back Office Outsourcing

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Welsend

$50,000+

< $25 / hr

10,000+

Wei Fang Shi, China

Ability to deliver

34.1/40.0

15.8/20 Reviews

10/10 Clients & Experience

8.3/10 Market Presence

Service focus

90% Back Office Outsourcing

10% Other

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SureCall Contact Centers

$5,000+

$50 - $99 / hr

250 - 999

Calgary, Canada

Ability to deliver

33.7/40.0

16.4/20 Reviews

9.8/10 Clients & Experience

7.5/10 Market Presence

Service focus

100% Back Office Outsourcing

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1840 & Company

$10,000+

< $25 / hr

250 - 999

Overland Park, KS

Ability to deliver

33.8/40.0

17/20 Reviews

8.2/10 Clients & Experience

8.6/10 Market Presence

Service focus

65% Back Office Outsourcing

35% Other

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