Top Social Media Marketing Agencies
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Featured
What are Featured Providers?
$1,000+Undisclosed250 - 999Harrisburg, PAServices provided
See all 441 projectsWebFX is a digital marketing agency specializing in services such as SEO, PPC, and Social Media Marketing, including Social Media Advertising and Strategy. According to the reviews, they maintain a highly organized project management approach and consistently deliver projects on time. Impressively, about 75% of reviewers praise WebFX for their professional communication and quick responsiveness, while 80% emphasize their expertise and the positive impact on lead generation and brand awareness.
$5,000+$100 - $149 / hr50 - 249Atlanta, GAServices provided
See all 40 projectsSociallyin is a digital marketing agency specializing in social media management, social media strategy, and influencer management services. Their reviews highlight a 100% satisfaction rate, praising their flexibility, creativity, and responsiveness. Clients appreciate their ability to deliver tailored solutions, resulting in significant growth in social media followership and engagement, with many noting Sociallyin's excellent project management and communication skills.
$10,000+$200 - $300 / hr10 - 49Austin, TXServices provided
See all 5 projectsIron Roots is a digital marketing agency specializing in social media management and strategy, online branding, and social media advertising. Reviewers consistently praise their strategic insights and timely project delivery, resulting in increased engagement and growth in online presence. Impressively, 100% of reviewers noted their responsive communication, and over 80% highlighted Iron Roots' proactive and collaborative approach.
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$25,000+$25 - $49 / hr50 - 249
Services provided
Event Marketing company Sinopia is in. Their services include Event Marketing and Social Media Marketing.
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$1,000+Undisclosed50 - 249Fort Lauderdale, FL
Services provided
DolFinContent is a Fort Lauderdale, Florida-based branding agency. Their services include Branding and Social Media Marketing.
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Featured
What are Featured Providers?
$5,000+$100 - $149 / hr10 - 49Services provided
See all 3 projectsAt Social Media HQ, we focus on one thing: delivering measurable results. We combine high-impact content creation, data-driven strategy, and hands-on community management to help brands grow
Read more$50,000+$150 - $199 / hr10 - 49Toronto, CanadaServices provided
See all 16 projectsHotspex Media is a digital marketing agency specializing in social media advertising and digital strategy. A comprehensive analysis of their Clutch.co reviews reveals a 100% satisfaction rate, emphasizing their exceptional attention to detail and project management skills. Notable feedback highlights their expertise in social media campaigns and digital branding, with clients praising their ability to drive brand awareness and improve online reputation.
$1,000+$50 - $99 / hr2 - 9Sydney, AustraliaServices provided
See all 34 projectsSoup Agency is a dynamic digital marketing firm specializing in Social Media Marketing, Social Media Advertising, and Social Media Strategy. The agency has received overwhelmingly positive feedback, with clients frequently praising their responsiveness, expertise, and ability to exceed expectations. Nearly all reviews highlight their impressive project management and proactive approach, with 100% of reviewers noting their valuable insights and dedication to client success.
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$50,000+$50 - $99 / hr50 - 249Layton, UT
Services provided
Get Latest, LLC is a Layton, Utah-based social media marketing agency. They provide Social Media Marketing and Content Marketing and were established in 2003.
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$10,000+Undisclosed50 - 249
Services provided
Monkey Ads - The Lead Machine is a social media marketing firm headquartered in Surat, India. They specialize in Social Media Marketing and Content Marketing.
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$5,000+$25 - $49 / hr50 - 249Bhubaneswar, India
Services provided
Launched in 2019, Secuodsoft, a midsize social media marketing firm, is headquartered in Bhubaneswar, India. Their team focuses on Social Media Marketing and Search Engine Optimization.
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UndisclosedUndisclosed50 - 249
Services provided
Golden Rabbit Communications is an Advertising company. The midsize Delhi, India-based team specializes in Advertising and Marketing Strategy. The company was launched in 2011.
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$1,000+< $25 / hr50 - 249Richardson, TX
Services provided
Social media marketing agency 032 Outsourcing is headquartered in Richardson, Texas and Cebu City, Philippines. They specialize in Social Media Marketing and Print Design and were established in
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Featured
What are Featured Providers?
$1,000+$25 - $49 / hr250 - 999Ciudad de México, MexicoServices provided
See all 14 projectsSUBE Digital Agency specializes in Social Media Marketing, Digital Marketing, and Social Media Strategy, consistently delivering tailored solutions and impressive results for their clients. With a 100% positive feedback rate, clients praise their project management, execution, and understanding of business needs, highlighting increased leads, conversions, and social media engagement. Their customer service and adaptability are also frequently lauded.
$5,000+$150 - $199 / hr50 - 249New York, NYServices provided
See all 42 projectsMoburst is a versatile digital marketing agency specializing in social media marketing, online branding, and social media strategy. Across their reviews, 100% of clients highlight their impressive project management, communication, and ability to integrate campaigns into cohesive brand narratives. Their effective strategies have led to measurable outcomes like increased engagement rates and conversions, making them a valuable partner for diverse marketing needs.
$1,000+$150 - $199 / hr10 - 49Toronto, CanadaServices provided
See all 22 projectsVolterra is a digital marketing firm specializing in social media strategy, content development, and online branding. Clients highlight their impressive expertise, with 100% of reviewers noting their project management skills and adaptability. Volterra's services consistently yield positive outcomes, such as increased engagement and brand awareness, showcasing their ability to effectively navigate various social media platforms.
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$5,000+$50 - $99 / hr50 - 249Noida, India
Services provided
Working Weekends is a social media marketing agency. The Dubai, United Arab Emirates-based team provides Social Media Marketing and Search Engine Optimization.
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UndisclosedUndisclosed50 - 249
Services provided
London Bridge Performance Media is a San Diego, California-based Digital Strategy company. Their services include Digital Strategy and Social Media Marketing.
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Featured
What are Featured Providers?
$5,000+$50 - $99 / hr10 - 49Berlin, GermanyServices provided
See all 48 projectsMONSOON is a digital marketing agency specializing in social media strategy, online branding, and social media advertising. Across various projects, clients consistently highlight their proactive project management and expertise in digital marketing. Approximately 90% of reviews emphasize their effective communication and timely delivery of projects, with notable successes in achieving significant growth in social media followers and sales conversions.
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Undisclosed< $25 / hr50 - 249
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VA Atelier is a social media marketing firm. Launched in 2024, the team offers Social Media Marketing and Search Engine Optimization. The company is in Davao City, Philippines.
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$1,000+$25 - $49 / hr50 - 249Coimbatore, India
Services provided
Based in Coimbatore, India, Skyraan Technologies is a social media marketing company. They provide Social Media Marketing and Search Engine Optimization.
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$1,000+$100 - $149 / hr50 - 249
Services provided
Midsize branding agency Bohemian Geeks, is headquartered in Cairo, Egypt. The team specializes in Branding and Social Media Marketing.
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UndisclosedUndisclosed50 - 249
Services provided
DIMACO KOREA is a Seoul , South Korea-based branding agency. The team provides Branding and Marketing Strategy.
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$1,000+$50 - $99 / hr50 - 249
Services provided
Cybervibers is a Richmond, Texas-based social media marketing agency. Established in 2002, the team specializes in Social Media Marketing and Content Marketing.
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$1,000+< $25 / hr50 - 249
Services provided
SKYHIT MEDIA, a Digital Strategy company, was founded in 2017. They specializes in Digital Strategy and Social Media Marketing.
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UndisclosedUndisclosed50 - 249Chennai, India
Services provided
India Floats Technologies is a social media marketing company. They were launched in 2008 and provide Social Media Marketing and Search Engine Optimization.
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$1,000+< $25 / hr50 - 249
Services provided
Geeks5G is a Medellín, Colombia-based social media marketing company. They focus on Social Media Marketing and Search Engine Optimization.
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$5,000+$50 - $99 / hr50 - 249Hong Kong, Hong Kong
Services provided
Established in 2009, BINGO(HK) is a social media marketing agency. The team provides Social Media Marketing and Search Engine Optimization.
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$1,000+$25 - $49 / hr50 - 249
Services provided
Black Cab Agency Network is a branding agency. The Mumbai, India-based company provides Branding and Social Media Marketing.
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UndisclosedUndisclosed50 - 249Los Angeles, CA
Services provided
Web 6 Solutions, a social media marketing company, was founded in 2022. The team offers Social Media Marketing and Search Engine Optimization.
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$1,000+$25 - $49 / hr50 - 249Dubai, United Arab Emirates
Services provided
Xntric, a branding agency, was established in 2023. The team focuses on Branding and Social Media Marketing.
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$1,000+Undisclosed50 - 249
Services provided
Digital Strategy company 511 DIGITAL MARKETING provides Digital Strategy and Social Media Marketing. They are in Chennai, India.
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UndisclosedUndisclosed50 - 249
Services provided
Advertising company smartSeminars focuses on Advertising and Market Research. They are located in toranto, Canada.
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Undisclosed< $25 / hr50 - 249
Services provided
IC SEO Agency is a social media marketing company based in Glasgow, Scotland. Their services include Social Media Marketing and Search Engine Optimization.
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$1,000+$50 - $99 / hr2 - 9
Services provided
See all 1 projectsRadiant Digital Hub offers a comprehensive range of services, including Social Media Marketing, digital marketing, and content writing. Their reviews highlight effective project management and timely delivery, although there is room for improvement in communication. Clients appreciate their supportive and collaborative company culture, which aligns well with budgetary constraints and geographic considerations.
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$1,000+$100 - $149 / hr2 - 9
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Avanti Creativo is a Fort Lauderdale, Florida-based branding firm. Their services include Branding and Social Media Marketing.
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$1,000+< $25 / hr50 - 249Gorakhpur, India
Services provided
See all 1 projectsZrima offers data entry and inbound call center services, showcasing a high degree of flexibility and a strong work ethic. From the reviews, it is evident that Zrima excels in seamless team integration, proactive management, and providing customized solutions, leading to significant business growth and improved lead conversion for clients.
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$5,000+$100 - $149 / hr2 - 9El Dorado Hills, CA
Services provided
Founded in 2015, Front Street Media is a small El Dorado Hills, California-based social media marketing agency. Their team offers Social Media Marketing and Email Marketing.
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$1,000+$25 - $49 / hr50 - 249New Delhi, India
Services provided
Founded in 2008, AceGurus is a website development firm. The agency specializes in Web Development and Mobile App Development.
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$5,000+Undisclosed2 - 9South Melbourne, Australia
Services provided
Watts Design is a branding company. Their small team is located in South Melbourne, Australia. Their services include Branding and Packaging Design.
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$1,000+$25 - $49 / hrFreelancerMontréal, Canada
Services provided
LE NEKTAR is a print design company. The team offers Print Design and Social Media Marketing and is based in Montréal, Canada.
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$10,000+$100 - $149 / hr2 - 9Grand Rapids, MI
Services provided
Symposia Labs, a small Marketing Strategy company, is headquartered in Grand Rapids, Michigan. Their services include Marketing Strategy and Pay Per Click.
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$5,000+$100 - $149 / hr2 - 9Nottingham, England
Services provided
Launched in 2018, Contrast, a small Advertising company, is in Nottingham, England. Their team specializes in Advertising and Digital Strategy.
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$1,000+< $25 / hr2 - 9Mumbai, India
Services provided
SPG Techsoft is a small SEO services firm. Established in 2012, the team provides Search Engine Optimization and Web Design.
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$1,000+$25 - $49 / hr50 - 249Galle, Sri Lanka
Services provided
LOOPY HOLDINGS (PVT) LTD is a social media marketing firm. Their team is in Galle, Sri Lanka and Sri Jayawardenepura Kotte, Sri Lanka. The firm provides Social Media Marketing and Graphic Design.
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$10,000+$50 - $99 / hr10 - 49Birmingham, England
Services provided
Small SEO agency Koenig Web Design Ltd, is in Birmingham, England and Solihull, England. The team focuses on Search Engine Optimization and Web Design.
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$10,000+$150 - $199 / hr10 - 49Rocky River, OH
Services provided
Sweeney is a Rocky River, Ohio-based branding firm. They focus on Branding and Content Marketing.
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$5,000+$200 - $300 / hr10 - 49Puchong, Malaysia
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Branding firm CR8 Consultancy Sdn Bhd is headquartered in Puchong, Malaysia. Founded in 2015, the team focuses on Branding and Marketing Strategy.
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$1,000+$25 - $49 / hr10 - 49
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Established in 2014, Global Application Brands is a web development firm. The team offers Web Development and Mobile App Development and is based in Dumfries, Virginia and Sheridan, Wyoming.
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$1,000+$25 - $49 / hr10 - 49
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Wemarketeerz is a SEO services firm. The York County, Canada-based firm focuses on Search Engine Optimization and Social Media Marketing.
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Undisclosed$25 - $49 / hr2 - 9
Services provided
See all 1 projectsEnjoy Ads Studio specializes in website creation, delivering simple yet aesthetically pleasing designs. Clients commend the company's responsiveness, timely delivery, and openness to client ideas. The overall feedback suggests a highly satisfactory service experience.
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$1,000+< $25 / hr10 - 49Surat, India
Services provided
VS Infotech is a small software development firm. They provide Custom Software Development and Web Development and were launched in 2015.
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$5,000+$100 - $149 / hr10 - 49Nairobi, Kenya
Services provided
Located in Nairobi, Kenya, LIVETEL MEDIA is a small video production agency. The team focuses on Video Production and Branding.
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$1,000+$25 - $49 / hr10 - 49Gurugram, India
Services provided
Founded in 2016, StintLief Technologies is a website development company. The team provides Web Development and Mobile App Development.
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$1,000+$25 - $49 / hr10 - 49Indore, India
Services provided
See all 1 projectsAtwesh Solutions offers a range of IT services including education systems, vehicle tracking, hotel booking engines, personal portfolio websites, and matrimonial platforms. Overall, clients appreciate their reliable deliverability and effective project management. The firm is noted for timely responses and prioritizing client needs, despite occasional delivery challenges.
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$1,000+$25 - $49 / hr10 - 49Mumbai, India
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Infunotion is a Digital Strategy company. Their small team of employees is located in Mumbai, India. Their team offers Digital Strategy and Social Media Marketing.
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$1,000+$25 - $49 / hr10 - 49Chandigarh, India
Services provided
Pridigitals Marketing Agency, an Email Marketing company, was founded in 2009. The small team focuses on Email Marketing and Social Media Marketing.
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$5,000+$200 - $300 / hr10 - 49Singapore
Services provided
Launched in 2019, Craft Creative Pte Ltd is a Digital Strategy company. Their team provides Digital Strategy and Social Media Marketing.
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$1,000+< $25 / hr10 - 49Lucknow, India
Services provided
Founded in 2020, My Brand Managers is a social media marketing firm. In Lucknow, India, the team offers Social Media Marketing and Pay Per Click.
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$1,000+Undisclosed10 - 49Tel Aviv-Yafo, Israel
Services provided
Launched in 2012, Funia - Digital & Beyond is a Digital Strategy company. The team specializes in Digital Strategy and Social Media Marketing.
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Get My MatchesWhy Trust Clutch
At Clutch, we believe trust is the foundation of every business relationship. Our mission is to help buyers make confident, data-backed decisions informed by real client experiences.
Every review on Clutch undergoes a rigorous, human-led verification process to make sure it’s valid. Our team of specialists confirms the identity of each reviewer, ensures the project is legitimate, and only publishes reviews that meet our strict criteria.
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We evaluate service providers using a structured methodology that combines:
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This data powers tools like the Leaders Matrix, which helps you compare agencies directly. Our research team curates rankings by weighing verified reviews most heavily, so the most trusted and experienced providers rise to the top.
Using this unique combination of verified client feedback and provider-supplied insights, Clutch distills the most important details into clear, digestible summaries so you have everything you need to make confident, informed decisions quickly.
We take fraud seriously. Providers who violate our guidelines may face lower rankings, restricted visibility, or removal from the platform altogether.
Clutch’s commitment to transparency is ongoing. We’re constantly refining our systems to protect the integrity of reviews and support you in finding the right agency.
List of the Top 15 Social Media Marketing Companies
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$1,000+$100 - $149 / hr10 - 49Montreal, Canada
Ability to deliver
39/40.019.4/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
70% Social Media Marketing30% Other -
$1,000+$50 - $99 / hr10 - 49Atlanta, GA
Ability to deliver
38.6/40.018.6/20 Reviews10/10 Clients & Experience10/10 Market PresenceService focus
70% Social Media Marketing30% Other -
$1,000+$150 - $199 / hr10 - 49Toronto, Canada
Ability to deliver
37.9/40.018.6/20 Reviews10/10 Clients & Experience9.3/10 Market PresenceService focus
100% Social Media Marketing -
$25,000+$150 - $199 / hr10 - 49Chattanooga, TN
Ability to deliver
37.3/40.017.4/20 Reviews10/10 Clients & Experience9.9/10 Market PresenceService focus
70% Social Media Marketing30% Other -
$5,000+$150 - $199 / hr10 - 49London, England
Ability to deliver
36.5/40.017.4/20 Reviews10/10 Clients & Experience9.1/10 Market PresenceService focus
70% Social Media Marketing30% Other -
$10,000+$150 - $199 / hr10 - 49Northfield, IL
Ability to deliver
36.5/40.017/20 Reviews10/10 Clients & Experience9.5/10 Market PresenceService focus
70% Social Media Marketing30% Other -
$5,000+$150 - $199 / hr10 - 49Fishers, IN
Ability to deliver
38.5/40.019.2/20 Reviews10/10 Clients & Experience9.3/10 Market PresenceService focus
50% Social Media Marketing50% Other -
$5,000+$100 - $149 / hr10 - 49Brooklyn, NY
Ability to deliver
39.5/40.020/20 Reviews10/10 Clients & Experience9.5/10 Market PresenceService focus
45% Social Media Marketing55% Other -
$5,000+$50 - $99 / hr2 - 9London, England
Ability to deliver
36.1/40.017.2/20 Reviews10/10 Clients & Experience8.9/10 Market PresenceService focus
75% Social Media Marketing25% Other -
$1,000+Undisclosed2 - 9Calgary, Canada
Ability to deliver
36.1/40.017.2/20 Reviews10/10 Clients & Experience8.8/10 Market PresenceService focus
95% Social Media Marketing5% Other -
$1,000+$100 - $149 / hr50 - 249Los Angeles, CA
Ability to deliver
36/40.017/20 Reviews9/10 Clients & Experience10/10 Market PresenceService focus
70% Social Media Marketing30% Other -
$1,000+$50 - $99 / hr10 - 49Amsterdam, Netherlands
Ability to deliver
35.8/40.018.4/20 Reviews10/10 Clients & Experience7.4/10 Market PresenceService focus
100% Social Media Marketing -
$10,000+$150 - $199 / hr10 - 49Iowa City, IA
Ability to deliver
35.6/40.016.4/20 Reviews10/10 Clients & Experience9.2/10 Market PresenceService focus
95% Social Media Marketing5% Other -
$5,000+$150 - $199 / hr10 - 49Indianapolis, IN
Ability to deliver
35.2/40.016.6/20 Reviews9.4/10 Clients & Experience9.2/10 Market PresenceService focus
100% Social Media Marketing -
$5,000+$300+ / hr10 - 49Montréal, Canada
Ability to deliver
35.2/40.016.6/20 Reviews10/10 Clients & Experience8.6/10 Market PresenceService focus
90% Social Media Marketing10% Other -
$5,000+$100 - $149 / hr50 - 249Atlanta, GA
Ability to deliver
35/40.016.8/20 Reviews10/10 Clients & Experience8.2/10 Market PresenceService focus
50% Social Media Marketing50% Other -
$5,000+$150 - $199 / hr10 - 49Seattle, WA
Ability to deliver
34.9/40.017.2/20 Reviews10/10 Clients & Experience7.7/10 Market PresenceService focus
100% Social Media Marketing -
$10,000+$200 - $300 / hr10 - 49Austin, TX
Ability to deliver
34.6/40.017.8/20 Reviews8.4/10 Clients & Experience8.3/10 Market PresenceService focus
80% Social Media Marketing20% Other -
$1,000+$50 - $99 / hr2 - 9Maple Ridge, Canada
Ability to deliver
34.4/40.016/20 Reviews10/10 Clients & Experience8.4/10 Market PresenceService focus
90% Social Media Marketing10% Other -
$5,000+$100 - $149 / hr250 - 999San Diego, CA
Ability to deliver
37.4/40.018/20 Reviews10/10 Clients & Experience9.4/10 Market PresenceService focus
25% Social Media Marketing75% Other -
$10,000+$100 - $149 / hr10 - 49Montréal, Canada
Ability to deliver
34.7/40.016.6/20 Reviews10/10 Clients & Experience8.1/10 Market PresenceService focus
55% Social Media Marketing45% Other -
$1,000+$50 - $99 / hr10 - 49București, Romania
Ability to deliver
33.6/40.016.8/20 Reviews10/10 Clients & Experience6.8/10 Market PresenceService focus
65% Social Media Marketing35% Other -
$10,000+$150 - $199 / hr10 - 49Denver, CO
Ability to deliver
33.4/40.017.2/20 Reviews8.6/10 Clients & Experience7.6/10 Market PresenceService focus
85% Social Media Marketing15% Other -
$1,000+$150 - $199 / hr10 - 49Denver, CO
Ability to deliver
37.9/40.018.4/20 Reviews10/10 Clients & Experience9.5/10 Market PresenceService focus
40% Social Media Marketing60% Other -
$1,000+$150 - $199 / hr10 - 49Montréal, Canada
Ability to deliver
33.4/40.019.2/20 Reviews9.6/10 Clients & Experience4.6/10 Market PresenceService focus
75% Social Media Marketing25% Other -
$5,000+$25 - $49 / hr50 - 249Kyiv, Ukraine
Ability to deliver
37.4/40.019/20 Reviews10/10 Clients & Experience8.4/10 Market PresenceService focus
35% Social Media Marketing65% Other -
$5,000+$150 - $199 / hr10 - 49Orlando, FL
Ability to deliver
33.4/40.016/20 Reviews8.1/10 Clients & Experience9.3/10 Market PresenceService focus
60% Social Media Marketing40% Other -
$1,000+$50 - $99 / hr50 - 249Docklands, Australia
Ability to deliver
34.7/40.017.4/20 Reviews9/10 Clients & Experience8.3/10 Market PresenceService focus
45% Social Media Marketing55% Other -
$10,000+$100 - $149 / hr50 - 249Kato Polemidia, Cyprus
Ability to deliver
37.4/40.018/20 Reviews10/10 Clients & Experience9.4/10 Market PresenceService focus
35% Social Media Marketing65% Other -
Undisclosed$50 - $99 / hr2 - 9Birmingham, England
Ability to deliver
33.3/40.017/20 Reviews8.6/10 Clients & Experience7.8/10 Market PresenceService focus
100% Social Media Marketing
Latest Social Media Marketing Articles
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Social Media Marketing Agency FAQs
Looking for a social media marketing agency but not sure where to start? We've put together answers to the most common questions businesses ask when searching for a trusted partner. This FAQ covers what you need to know before hiring a social media marketing agency, from pricing and services to results and red flags.
Clutch features agencies driving engagement and growth across platforms like Instagram, Facebook, and TikTok twice a year based on a proprietary methodology. The top social media marketing agencies for Fall 2025 include:
An agency brings platform-specific expertise, creative resources, and data-driven processes that are hard to replicate in-house without significant investment. Companies often see faster growth, lower cost per acquisition, and stronger brand consistency when specialists run their channels.
Pricing varies based on several key factors, including scope, platform mix, and agency reputation. Based on data gathered by Clutch, the majority of SMM projects fall under $10,000, with hourly rates clustering between $25 – $49.
When preparing a budget for your social media marketing project, another thing to keep in mind is that agency fees are separate for ad spend and ad creation costs. For example, a mid-market e-commerce brand might pay $4,000 per month for content and management, plus a $5,000 – $10,000 monthly ad budget during peak seasons.
A social media marketing agency plans, builds, and optimizes a brand’s presence across platforms such as Facebook, Instagram, LinkedIn, TikTok, and X. These service providers are dedicated to partnering with businesses, organizations, and individual brands. Their typical engagements start with a deep dive into audience research and business goals, followed by channel selection, content calendars, creative production, community management, and paid campaign execution. Furthermore, they continually analyze performance data to refine tactics and maximize ROI.
Social media marketing agencies are committed to personalizing their approach and solutions to best fit their clients. Most firms bundle services into retainer or project packages that can include:
- Strategy and channel planning
- Organic content creation (e.g., posts, reels, stories, shorts)
- Community management and crisis response
- Paid ad management and A/B testing
- Influencer or creator collaborations
- Social listening, reporting, and sentiment analysis
Larger agencies often add complementary services like email marketing, SEO, or full-funnel creative to keep messaging consistent across channels.
Choosing the right social media marketing team is as important as the campaign ideas you have in mind. When selecting the ideal provider, start by identifying and clarifying your brand’s unique goals—brand awareness, lead gen, direct sales, or customer support. Then evaluate agencies on these following criteria:
- Relevant case studies and measurable outcomes
- Creative quality and platform expertise
- Communication style and reporting cadence
- Pricing transparency and contract flexibility
- Cultural and time-zone alignment
Shortlist two or three firms, request strategic roadmaps, and compare how each would tailor their approach to your objectives.
- Guaranteed follower counts or “viral” promises
- Lack of platform certifications or documented results
- Vague pricing or hidden ad‐management fees
- One-size-fits-all content with no brand customization
- Poor response times or unclear points of contact
If an agency can’t explain its methodology or show real performance data, keep looking. It’s better to be meticulous than be in an engagement with the wrong team.
- How will you integrate paid and organic tactics?
- Which KPIs do you prioritize for brands like mine?
- What tools do you use for scheduling, monitoring, and reporting?
- How is content approval handled, and who owns the creative assets?
- How do you stay current with algorithm updates and emerging platforms?
When interviewing prospective partners, ask every project-specific question you have in mind — whether it’s related to your niche or the type of service you need. Clear, detailed answers indicate a partner that values transparency and long-term success.
Freelancers can be cost-effective for isolated tasks like post design or ad copywriting. Agencies, however, provide multidisciplinary teams—strategists, designers, analysts—plus established workflows, technology stacks, and backup talent to keep campaigns running smoothly if one person is unavailable.
Common metrics include engagement rate, click-through rate (CTR), cost per lead (CPL), and return on ad spend (ROAS). Furthermore, social media marketing agencies typically combine platform analytics with web tracking tools to attribute conversions accurately and report on both top- and bottom-funnel impact.