Top Chatbot Companies in the United States
From Silicon Valley’s AI labs to New York’s enterprise consultancies and Austin’s fast-growing startup scene, the United States is a global hub for building high-performing chatbots and conversational AI platforms.
On Clutch, you can compare verified U.S. chatbot providers by reviews, tech stack, industry focus, and pricing to find the right fit for your roadmap — from customer support chatbots to complex, enterprise chatbot services with CRM and data-layer integrations. Our rigorous vetting process includes client interviews, portfolio checks, and service-line validation, so you can shortlist with confidence. Use filters to narrow by budget, location, framework, and industry expertise. Start with these helpful directories:
• Global Top Chatbot Companies
• Chatbot Companies in San Francisco
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$5,000+$50 - $99 / hr10 - 49Marina del Rey, CA
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See all 10 projectsBee Techy is a versatile software development company specializing in web and software solutions, including custom website development and API integrations. Their reviews reflect a high level of satisfaction, with approximately 100% of reviewers appreciating their technical knowledge, project management, and communication. The company is praised for delivering quality results, meeting deadlines, and providing excellent customer service, although a few mentioned the need for improved bug resolution speed.
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UndisclosedUndisclosed10 - 49Los Angeles, CA
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Superba AR - Augmented Reality & AI is an app development firm. Founded in 2017, the firm focuses on Mobile App Development and AR/VR development.
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$5,000+$200 - $300 / hr10 - 49Philadelphia, PA
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Ycenter is an AI development company. Based in Philadelphia, Pennsylvania and Nairobi, Kenya, the team provides Artificial Intelligence and Business Consulting.
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$1,000+$50 - $99 / hr2 - 9Midlothian, TX
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Digilab Solutions LLC is a web design agency. Located in Midlothian, Texas, their small team provides Web Design and Graphic Design. The company was launched in 2019.
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$10,000+$50 - $99 / hr50 - 249San Mateo, CA
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See all 1 projectsTensorway is an AI consultancy firm specializing in enhancing customer experience through AI-driven strategies, including personalization and predictive analytics. The company received overwhelmingly positive feedback for its organized project management, meeting all deadlines, and simplifying complex AI concepts. Approximately 90% of reviewers were impressed by their business-focused strategies, with minor suggestions for improved post-consultation follow-up.
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$5,000+< $25 / hr50 - 249Brooklyn, NY
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See all 10 projectsMind Roots Pvt Ltd is a versatile software development company specializing in WordPress websites, mobile applications, and custom software solutions. Reviews consistently highlight their excellent communication, project management, and ability to align with client visions, resulting in a high customer satisfaction rate. The company is praised for delivering projects on time and for its technical expertise, with 100% of reviewers noting their responsiveness and commitment to quality outcomes.
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$10,000+$50 - $99 / hr10 - 49San Francisco, CA
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Artificial intelligence firm dtLabs is based in Bauru, Brazil and San Francisco, California. They offer Artificial Intelligence and AI Consulting and were established in 2018.
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$5,000+$50 - $99 / hr10 - 49Newport Beach, CA
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Sublime Global is a branding company. Launched in 2011, the agency offers Branding and Product Design.
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$1,000+$25 - $49 / hr2 - 9Tampa, FL
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Launched in 2021, 360pixeldesign is a small software development firm. Their team offers Custom Software Development and Mobile App Development.
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$5,000+$100 - $149 / hr10 - 49Pleasanton, CA
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Purple Cow Agency, a social media marketing firm, is located in Pleasanton, California and Cebu City, Philippines. They specialize in Social Media Marketing and Search Engine Optimization.
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UndisclosedUndisclosed50 - 249Tallahassee, FL
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MCCi Innovation is a Tallahassee, Florida-based Document Digitization & Management company. They offer Document Digitization & Management and Business Consulting and were launched in 2003.
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UndisclosedUndisclosed50 - 249Dublin, CA
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User experience company Canvendor is based in Dublin, California and Chennai, India. The team provides UX/UI Design and IT strategy consulting.
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UndisclosedUndisclosed50 - 249Weston, FL
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Recruitment Intelligence™, a HR Consulting company, was founded in 2014. Based in Weston, Florida, the team provides HR Consulting and Executive Search.
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$10,000+$100 - $149 / hr2 - 9Muskego, WI
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See all 5 projectsmadebynorth is a versatile technology company specializing in web development, e-commerce solutions, and scalable IoT architectures. Based on reviews, 100% of clients commend their professionalism, responsiveness, and adherence to deadlines. Their active participation and attention to detail are consistently highlighted as key strengths, with no significant areas for improvement noted by reviewers.
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$50,000+$25 - $49 / hr50 - 249Palo Alto, CA
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OpenCV.ai is an AI firm. The company is based in Palo Alto, California. Their services include Artificial Intelligence and AI Consulting.
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$100,000+Undisclosed250 - 999Rocky Hill, CT
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Market Research company NAVA Software Solutions is located in Rocky Hill, Connecticut and Zapopan, Mexico. The team provides Market Research and IT strategy consulting.
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$5,000+$25 - $49 / hr250 - 999San Francisco, CA
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See all 3 projectsZazmic Inc. is a full-cycle development company specializing in mobile and web app development, UI/UX design, and analytics. Reviews indicate a high level of satisfaction, with 100% of reviewers praising their efficiency, quality of work, and proactive project management. The company is noted for its ability to deliver projects ahead of schedule and adapt flexibly to changing client needs.
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UndisclosedUndisclosed50 - 249Fishers, IN
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ClearObject, an IoT development company, was launched in 2010. The team focuses on IoT development and Artificial Intelligence and is based in Fishers, Indiana.
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$10,000+$50 - $99 / hr50 - 249Austin, TX
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See all 9 projectsBrocsoft is a technology services and software development company, providing digital marketing and web application development. Overall, the feedback is predominantly positive, with clients praising their high-quality deliverables, adaptability, and effective project management. Approximately 90% of reviews highlight their professionalism and ability to meet deadlines, although a few clients mentioned areas for improvement in communication and documentation.
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UndisclosedUndisclosed50 - 249Pryor, OK
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Based in Pryor, Oklahoma and San Jose, California, AmeriinfoVets (AI-Vets) is an ERP consulting and SI company. They offer ERP consulting and SI and Cybersecurity.
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UndisclosedUndisclosed50 - 249Boston, MA
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Teikametrics is a SEO services firm. Their team is headquartered in Boston, Massachusetts and focuses on Search Engine Optimization and Pay Per Click.
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$50,000+$150 - $199 / hr10 - 49Naperville, IL
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Diagram is a website development company founded in 1995. Headquartered in Naperville, Illinois, the team specializes in Web Development and Digital Strategy.
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UndisclosedUndisclosed250 - 999Piscataway, NJ
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SPG America is an artificial intelligence firm. The team offers Artificial Intelligence and AI Consulting and is based in Piscataway, New Jersey.
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$5,000+$150 - $199 / hr2 - 9Lenoir City, TN
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Robotics Process Automation company Oasis was founded in 2023. The company offers Robotics Process Automation and SMS Marketing, and is small.
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UndisclosedUndisclosed2 - 9Greentop, MO
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Founded in 2020, Shultz Studios LLC is a custom software development company. Their team focuses on Custom Software Development and Mobile App Development.
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$10,000+$100 - $149 / hr250 - 999Austin, TX
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See all 18 projectsKanerika is a data analytics and IT solutions company offering services such as Power BI implementation, data migration, and AI integration. Their clients appreciate their technical prowess, responsive customer support, and value for cost, with success metrics like improved reporting times and system efficiencies frequently mentioned. Approximately 90% of the feedback is positive, highlighting their project management and customization capabilities.
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$10,000+$25 - $49 / hr10 - 49Sheridan, WY
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See all 2 projectsAPOM Solutions is a software development company specializing in outstaffing services, connecting clients with highly skilled React, Back-end, and Solidity developers. Their reviews reflect a 100% positive feedback rate, with particular praise for their professionalism, communication, and technical proficiency. Reviewers consistently highlight their effective workflows and outstanding service delivery.
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$10,000+$25 - $49 / hr50 - 249New York, NY
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See all 1 projectsAsynchron Labs specializes in building websites and mobile applications, offering services that cater to the fast fashion industry as demonstrated by their work with Luxero. Overall, clients appreciate their ability to quickly grasp project requirements and suggest valuable improvements, although there is a noted opportunity for enhancing project speed.
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$1,000+$150 - $199 / hr2 - 9Madison, AL
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Based in Madison, Alabama, 3 Paths Marketing is a social media marketing firm. They focus on Social Media Marketing and Email Marketing and were launched in 2021.
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$1,000+$100 - $149 / hr2 - 9West Des Moines, IA
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Tech Stack Digital Solutions is a social media marketing firm. Established in 2022, their team offers Social Media Marketing and Email Marketing.
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UndisclosedUndisclosed50 - 249Irving, TX
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Based in Irving, Texas and Dallas, Texas, Echo IT Solutions is a midsize cloud consulting & SI company. Their services include cloud consulting & SI and Custom Software Development.
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UndisclosedUndisclosed10 - 49Ann Arbor, MI
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RXA is an AI company. They are located in Ann Arbor, Michigan and have small team. Their team specializes in Artificial Intelligence and AI Consulting.
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$10,000+$150 - $199 / hr10 - 49San Jose, CA
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A-CX is a Cybersecurity company based in San Jose, California and Vancouver, Canada. Launched in 2020, the team offers Cybersecurity and Custom Software Development.
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$5,000+$50 - $99 / hr2 - 9Jamaica, NY
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Peak Developments.ai LLC is a web development company. The Jamaica, New York-based firm was launched in 2024. Their team offers Web Development and Artificial Intelligence.
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$10,000+$25 - $49 / hr10 - 49Kennebunk, ME
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Launched in 2023, UmarCode is a Cybersecurity company. The firm focuses on Cybersecurity and Custom Software Development.
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$50,000+$50 - $99 / hr250 - 999Dearborn, MI
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See all 7 projectsSiili Solutions is a technology consulting firm specializing in software development, digital transformation, and UX/UI design. Reviews consistently praise their professionalism, timely delivery, and excellent project management, with 100% of clients expressing satisfaction. Their ability to align with client values and deliver scalable, innovative solutions enhances customer satisfaction and operational efficiency across various industries.
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$5,000+$25 - $49 / hr10 - 49Alpharetta, GA
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Launched in 2017, Agilemove Inc is a data analytics company. The firm specializes in BI & big data consulting & SI and Cybersecurity, and is small.
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$1,000+$25 - $49 / hr2 - 9Woodside, CA
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Launched in 2025, Pensive is a small artificial intelligence development company. Their team focuses on Artificial Intelligence and AI Agents.
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UndisclosedUndisclosed10 - 49Brambleton, VA
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Vivsoft Technologies LLC, a small Enterprise App Modernization company, is based in Brambleton, Virginia. The team focuses on Enterprise App Modernization and Artificial Intelligence.
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UndisclosedUndisclosed10 - 49Baltimore, MD
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Nyla Technology Solutions, Inc. Is a custom software development firm headquartered in Baltimore, Maryland. They specialize in Custom Software Development and Cybersecurity.
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UndisclosedUndisclosed50 - 249Orlando, FL
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Mayasoft is an AI firm in Orlando, Florida and Bogota, Colombia. The team specializes in Artificial Intelligence and IT strategy consulting.
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$5,000+$50 - $99 / hr10 - 49Los Alamos, NM
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Pressply is an IT strategy consulting company. The Los Alamos, New Mexico-based team focuses on IT strategy consulting and Cybersecurity.
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$25,000+$25 - $49 / hr50 - 249Austin, TX
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See all 6 projectsFiveRivers Technologies is a versatile software development company specializing in AI, blockchain, and web development services. The overall feedback is overwhelmingly positive, with 100% of reviewers praising their flexibility, technical expertise, and proactive project management. Common themes include their ability to adapt to changing project needs and deliver timely, high-quality results, although some note initial project scoping could be improved.
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$10,000+$50 - $99 / hr10 - 49Pittsburgh, PA
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See all 3 projectsMaxaix is a mobile app development company renowned for its proficiency in creating intuitive and user-centric applications. With 100% positive client feedback, reviewers consistently highlight their timely delivery, efficient project management, and alignment with client goals. Maxaix's understanding of the latest technologies and value-for-cost offerings are often cited as impressive attributes.
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$1,000+$25 - $49 / hr10 - 49New York, NY
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IT strategy consulting company Gart Tech is based in Kyiv, Ukraine and New York, New York. They focus on IT strategy consulting and Custom Software Development and were founded in 2022.
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$1,000+$50 - $99 / hr10 - 49New York, NY
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See all 8 projectsFour Dots is a renowned SEO and PPC agency offering comprehensive digital marketing solutions, including technical SEO, PPC campaigns, and content strategy. Clients consistently praise their industry knowledge, professionalism, and effective communication, with over 80% noting significant improvements in traffic and brand awareness. While clients appreciate their adaptability and strategic expertise, some suggest expanding their services in content creation and proactive PPC strategies.
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$25,000+$50 - $99 / hr50 - 249San Francisco, CA
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See all 15 projectsSudolabs is a versatile software development company specializing in web and mobile app development, with a focus on building intuitive user interfaces and secure applications. Their reviews highlight consistent on-time delivery, strong technical expertise, and excellent project management. Notably, 70% of clients commend their flexibility and technical knowledge, while around 30% mention areas for improvement in communication or scaling team capacity. Overall, clients appreciate their dedication to quality and responsiveness.
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$5,000+$50 - $99 / hr10 - 49Mountain View, CA
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Autonomix Solutions Inc, an artificial intelligence development company, was launched in 2023. The team provides Artificial Intelligence and Generative AI.
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UndisclosedUndisclosed250 - 999Orlando, FL
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IT managed services company ThinkOwl focuses on IT managed services and Artificial Intelligence. They are in Orlando, Florida and Pune, India.
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UndisclosedUndisclosed1,000 - 9,999Jacksonville, FL
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Bridgenext (formerly Emtec) is a software development company founded in 1997. Located in Jacksonville, Florida and Atlanta, Georgia, the team offers Custom Software Development and Generative AI.
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Best Chatbot Companies in the US
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$100,000+$100 - $149 / hr50 - 249Danvers, MA
Ability to deliver
39.2/40.019.6/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
80% AI Development40% Chatbots & Conversational AI20% Other -
$25,000+$50 - $99 / hr250 - 999Miami, FL
Ability to deliver
39.7/40.020/20 Reviews10/10 Clients & Experience9.7/10 Market PresenceService focus
15% AI Development40% Chatbots & Conversational AI85% Other -
$25,000+$25 - $49 / hr250 - 999New York, NY
Ability to deliver
40/40.020/20 Reviews10/10 Clients & Experience10/10 Market PresenceService focus
45% AI Development20% Chatbots & Conversational AI55% Other -
$75,000+$100 - $149 / hr50 - 249New York, NY
Ability to deliver
38.5/40.018.6/20 Reviews10/10 Clients & Experience9.9/10 Market PresenceService focus
70% AI Development45% Chatbots & Conversational AI30% Other -
$10,000+$50 - $99 / hr250 - 999Marlborough, MA
Ability to deliver
38.9/40.019.2/20 Reviews10/10 Clients & Experience9.7/10 Market PresenceService focus
30% AI Development30% Chatbots & Conversational AI70% Other -
$75,000+Undisclosed250 - 999Charlotte, NC
Ability to deliver
39.5/40.020/20 Reviews10/10 Clients & Experience9.5/10 Market PresenceService focus
25% AI Development30% Chatbots & Conversational AI75% Other -
$10,000+$150 - $199 / hr10 - 49Lewisville, TX
Ability to deliver
39.7/40.019.8/20 Reviews10/10 Clients & Experience9.9/10 Market PresenceService focus
10% AI Development100% Chatbots & Conversational AI90% Other -
$25,000+$50 - $99 / hr250 - 999Austin, TX
Ability to deliver
37.6/40.018/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
30% AI Development35% Chatbots & Conversational AI70% Other -
$50,000+$50 - $99 / hr1,000 - 9,999San Francisco, CA
Ability to deliver
40/40.020/20 Reviews10/10 Clients & Experience10/10 Market PresenceService focus
10% AI Development25% Chatbots & Conversational AI90% Other -
$10,000+Undisclosed250 - 999Sunny Isles Beach, FL
Ability to deliver
35/40.016.4/20 Reviews8.9/10 Clients & Experience9.6/10 Market PresenceService focus
50% AI Development50% Chatbots & Conversational AI50% Other -
$10,000+$100 - $149 / hr50 - 249Chicago, IL
Ability to deliver
36.9/40.018.2/20 Reviews9.6/10 Clients & Experience9.2/10 Market PresenceService focus
30% AI Development70% Chatbots & Conversational AI70% Other -
$10,000+$100 - $149 / hr10 - 49Sacramento, CA
Ability to deliver
38.9/40.019.4/20 Reviews10/10 Clients & Experience9.5/10 Market PresenceService focus
10% AI Development100% Chatbots & Conversational AI90% Other -
$50,000+$150 - $199 / hr10 - 49Austin, TX
Ability to deliver
39.7/40.020/20 Reviews10/10 Clients & Experience9.7/10 Market PresenceService focus
10% AI Development70% Chatbots & Conversational AI90% Other -
$25,000+$50 - $99 / hr250 - 999Atlanta, GA
Ability to deliver
37.5/40.017.8/20 Reviews10/10 Clients & Experience9.7/10 Market PresenceService focus
90% AI Development25% Chatbots & Conversational AI10% Other -
$25,000+$50 - $99 / hr250 - 999Aventura, FL
Ability to deliver
39.3/40.019.8/20 Reviews10/10 Clients & Experience9.5/10 Market PresenceService focus
15% AI Development30% Chatbots & Conversational AI85% Other -
$10,000+$25 - $49 / hr250 - 999New York, NY
Ability to deliver
40/40.020/20 Reviews10/10 Clients & Experience10/10 Market PresenceService focus
10% AI Development30% Chatbots & Conversational AI90% Other -
$5,000+$50 - $99 / hr10 - 49San Diego, CA
Ability to deliver
38.5/40.019.6/20 Reviews10/10 Clients & Experience8.9/10 Market PresenceService focus
70% AI Development30% Chatbots & Conversational AI30% Other -
$10,000+$50 - $99 / hr50 - 249San Francisco, CA
Ability to deliver
37.3/40.017.6/20 Reviews10/10 Clients & Experience9.7/10 Market PresenceService focus
100% AI Development35% Chatbots & Conversational AI -
$75,000+$150 - $199 / hr50 - 249Frederick, MD
Ability to deliver
39.7/40.020/20 Reviews10/10 Clients & Experience9.7/10 Market PresenceService focus
40% AI Development20% Chatbots & Conversational AI60% Other -
$5,000+$50 - $99 / hr10 - 49Houston, TX
Ability to deliver
36.5/40.017.6/20 Reviews10/10 Clients & Experience8.9/10 Market PresenceService focus
30% AI Development80% Chatbots & Conversational AI70% Other -
$25,000+$25 - $49 / hr50 - 249Newark, DE
Ability to deliver
39.4/40.019.4/20 Reviews10/10 Clients & Experience10/10 Market PresenceService focus
20% AI Development40% Chatbots & Conversational AI80% Other -
$10,000+$25 - $49 / hr250 - 999Orlando, FL
Ability to deliver
35.8/40.016.2/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
60% AI Development30% Chatbots & Conversational AI40% Other -
$25,000+$25 - $49 / hr250 - 999Lakeville, MN
Ability to deliver
37/40.017.2/20 Reviews9.9/10 Clients & Experience9.9/10 Market PresenceService focus
20% AI Development35% Chatbots & Conversational AI80% Other -
$50,000+$100 - $149 / hr1,000 - 9,999San Francisco, CA
Ability to deliver
38.3/40.018.4/20 Reviews9.9/10 Clients & Experience10/10 Market PresenceService focus
15% AI Development20% Chatbots & Conversational AI85% Other -
$10,000+Undisclosed50 - 249San Francisco, CA
Ability to deliver
38.3/40.019/20 Reviews9.6/10 Clients & Experience9.7/10 Market PresenceService focus
30% AI Development40% Chatbots & Conversational AI70% Other -
$10,000+$150 - $199 / hr10 - 49Webster Groves, MO
Ability to deliver
39.3/40.020/20 Reviews10/10 Clients & Experience9.3/10 Market PresenceService focus
35% AI Development35% Chatbots & Conversational AI65% Other -
$10,000+$25 - $49 / hr50 - 249Parsippany-Troy Hills, NJ
Ability to deliver
37.5/40.018.4/20 Reviews10/10 Clients & Experience9.1/10 Market PresenceService focus
35% AI Development40% Chatbots & Conversational AI65% Other -
$50,000+$50 - $99 / hr10 - 49Langhorne, PA
Ability to deliver
35.8/40.017.6/20 Reviews10/10 Clients & Experience8.2/10 Market PresenceService focus
30% AI Development80% Chatbots & Conversational AI70% Other -
$75,000+$50 - $99 / hr50 - 249Marlborough, MA
Ability to deliver
38.9/40.020/20 Reviews10/10 Clients & Experience8.9/10 Market PresenceService focus
60% AI Development10% Chatbots & Conversational AI40% Other -
$10,000+$50 - $99 / hr50 - 249Sheridan, WY
Ability to deliver
37.3/40.019/20 Reviews10/10 Clients & Experience8.3/10 Market PresenceService focus
35% AI Development40% Chatbots & Conversational AI65% Other
Latest Chatbots Articles
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Why Guardrails and Governance Are the Real Foundation of AI-Native Engineering
This article examines the benefits of the hybrid-human AI review model and why many organizations are using LLM-as-judge.
U.S. Chatbot Services FAQs
- Financial services and fintech – IDV/KYC flows, balance queries, policy Q&A, secure handoffs
- Healthcare and life sciences – symptom triage, care navigation, member services, HIPAA-enabled workflows
- Retail and e-commerce – guided shopping, order status, returns, and promotions
- SaaS and enterprise software – in-product assistants, onboarding, and knowledge base automation
- Travel and hospitality – itinerary updates, rebooking, loyalty, and multilingual support
- Public sector and education – citizen services, campus help desks, and admissions Q&A
Many firms also build internal enablement bots for HR and IT, and customer support chatbots that deflect tickets while maintaining CSAT.
- Deep ecosystem access — U.S. teams are close to leading LLM and cloud providers, accelerators, and research universities, which speeds up prototyping and integration with tools you already use.
- Enterprise readiness – Many U.S. chatbot providers have proven experience with SOC 2, HIPAA, PCI, and rigorous security reviews common at Fortune 1000 companies.
- Industry specialization – From Wall Street fintech and healthcare in Boston to retail and media in New York and Los Angeles, you’ll find partners who know your compliance, workflows, and KPIs.
- Time zone alignment and support SLAs – For U.S.-based operations, real-time collaboration and on-call support are easier to secure.
Pricing varies by scope, stack, and compliance needs, but typical U.S. ranges are:
- Discovery and strategy: $10,000 – $40,000 for user journeys, intent modeling, and data-readiness audits
- MVP/prototype: $30,000 – $80,000
- Production chatbot: $80,000 – $250,000+
- Enterprise chatbot services): $150,000 – $500,000+
- Hourly rates: $100 – $225+ for senior AI/ML architects; $80 – $160 for software engineers and conversation designers
- Ongoing optimization and support: $5,000 – $25,000 per month for monitoring, tuning, analytics, and model updates
Costs increase with requirements like HIPAA, multi-language support, advanced retrieval-augmented generation (RAG), or custom NLU.
Prioritize assessing firms by filtering them through their use case, stack, and risk posture:
- Technical approach – Ask about NLU/LLM choices and why they suit your domain.
- Data and safety – Look for robust red-teaming, prompt injection defenses, PII handling, and content moderation. Confirm SOC 2/ISO posture, HIPAA, and encryption standards.
- Integration depth – Validate experience with your CRM, CX, and data stack.
- Measurement plan – Require clear KPIs and analytics for ongoing tuning.
- Conversation design – Review their intent modeling, error recovery, multilingual strategy, and human-in-the-loop handoffs.
- References and pilots – Ask for U.S.-based case studies and consider a timeboxed pilot with exit criteria.
Shortlist partners on Clutch using filters for budget, location, tech stack, and verified reviews to ensure alignment with your requirements.
- One-size-fits-all promises – Claims that a single model or template can solve every workflow without discovery or data assessment
- Vague safety posture – No clear plan for PII handling, audit trails, jailbreak defenses, or compliance documentation
- “Set-and-forget” mindset – No roadmap for training, evaluation, analytics, and continuous improvement
- Limited integration expertise – Little experience connecting to your systems of record or telephony/IVR
- No human fallback – Lack of escalation paths to agents or field reps
- Guaranteed outcomes – Overpromising “100% automation,” “zero tickets,” or fixed ROI without baselines and measurement plans
Avoiding these red flags early is key to your project’s success. Do your best to spot and address these warning signs right away.