Sapphire Software Solutions

BACKGROUND

Please describe your company and position.

I am the Director of DEVRAJ SCIENCE COLLEGE

Describe what your company does in a single sentence.

Devraj Science College is one of the best Science colleges in Panchmahal, Gujarat. It is Managed by Divya Drashti Charitable Trust . It is affiliated to Shri Govind Guru University, Godhra. A centre for excellence in academics and all-round self development, the College has staff with highly qualified, trained and dedicated faculty.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Sapphire Software Solutions to accomplish?

• We required a custom software solution to efficiently manage all aspects of our school. Fortunately, we acquired a tailor-made software system that not only handles student and employee data effectively but also facilitates publishing attendance records, managing fees, and releasing exam results

SOLUTION

How did you find Sapphire Software Solutions?

• Online Search
• Clutch Site

Why did you select Sapphire Software Solutions over others?

• High ratings
• Close to my geographic location
• Pricing fit our budget
• Good value for cost

How many teammates from Sapphire Software Solutions were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The adoption of a custom mobile app to deliver academic-related details to parents reflects the school's dedication to embracing technology for improved communication and efficiency. By leveraging this digital solution, the school has taken a proactive step towards fostering a collaborative and supportive educational environment, benefiting both students and their parents. 

With its ability to save time and strengthen the school-parent partnership, the custom mobile app is undoubtedly an invaluable tool in advancing the school's mission of providing quality education and fostering student success.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Customised mobile application tailored to our needs along with a top notch software

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Sapphire as a dedicated and communicative software solutions provider that values client collaboration and puts in the effort to ensure successful project delivery. Their commitment to meeting the client's needs and maintaining regular communication showcases a client-focused approach that is likely to result in a positive and fruitful partnership.

What was your primary form of communication with Sapphire Software Solutions?

• In-Person Meeting
• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Sapphire Software Solutions is a reliable and trustworthy partner, combining expertise with effective communication practices. These qualities are likely to appeal to potential clients seeking a software development company that can deliver solutions efficiently while maintaining a strong and communicative partnership.

Are there any areas for improvement or something Sapphire Software Solutions could have done differently?

None for me as now

BACKGROUND

Introduce your business and what you do there.

I'm a medical officer for a battery manufacturing company specializing in producing electric vehicle batteries. I'm in charge of overseeing the medical clinic located within our company.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Sapphire Software Solutions?

We hired Sapphire Software Solutions to help us with custom software development. 

SOLUTION

What was the scope of their involvement? 

Our goal with the software is to increase our processes' efficiency, speed, and convenience. 

During our first meeting, I shared our requirements with the team. They made adjustments to the software to meet our needs. After coming to an agreement, we proceeded to purchase the software.

One of the software's features is that users can see upcoming appointments and medications by logging into their accounts. 

Additionally, the team provided us with online and offline training, allowing us to use the software in our daily activities. 

What is the team composition?

We work with a salesperson and an engineer, who are both fantastic. 

How did you come to work with Sapphire Software Solutions?

A local company recommended Sapphire Software Solutions to us.

What is the status of this engagement?

The project began in April 2023, and the engagement is ongoing. 

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Sapphire Software Solutions has exceeded our expectations. Thus far, we have observed enhancements in our daily operations. All of our work is now digital; on average, we save a minimum of 30 minutes per day. The software is incredibly beneficial for both us and our patients. 

How did Sapphire Software Solutions perform from a project management standpoint?

The Sapphire Software Solutions team is committed to meeting deadlines and staying within budget. Our primary mode of communication is through phone calls.

What did you find most impressive about them?

Sapphire Software Solutions produces work of exceptional quality. Their support team is top-notch and extremely responsive.

Are there any areas they could improve?

The software is functional and covers a broad range of areas, although it could benefit from some design improvements.

Do you have any advice for potential customers?

I strongly recommend considering Sapphire Software Solutions. With any development team, clear communication is crucial.

BACKGROUND

Please describe your company and position.

I am the Administration Head of Profiquence Academy

Describe what your company does in a single sentence.

Mobile applications for businesses that manage data online.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Sapphire Software Solutions to accomplish?

• We required a mobile application that would enable us to manage student information quickly and simply and obtain data for the Management Information System (MIS) dashboard.

SOLUTION

How did you find Sapphire Software Solutions?

• Online Search
• Referral
• Clutch Site

Why did you select Sapphire Software Solutions over others?

• High ratings
• Pricing fits our budget
• Good value for cost

How many teammates from Sapphire Software Solutions were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Sapphire gave us a superb piece of software that allowed us to manage components that greatly facilitated the functioning of the student and instructor data. The ability to manage student data and create a variety of certificates for students, including Order to make more money, departure, and first trial, were two of the significant accomplishments.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Sapphire did a fantastic job of describing each of our criteria and combining them into one outstanding piece of mobile application, therefore we are very happy with the results.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Email and phone calls served as the primary forms of communication for mobile application development, with only few in-person meetings.

What was your primary form of communication with Sapphire Software Solutions?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Sapphire employees are committed to their work and show cutting-edge talent via their commitment to the product.

Are there any areas for improvement or something Sapphire Software Solutions could have done differently?

We had a fantastic and incredibly positive experience with them overall.

BACKGROUND

Introduce your business and what you do there.

I am the chief medical officer for Orient Cement Limited. 

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Sapphire Software Solutions?

We have units in separate locations and wanted to ensure we documented everything for our patients properly with a paperless solution. 

SOLUTION

What was the scope of their involvement?

We’ve provided them with all of our documentation regarding maintenance, management, and monthly reporting. Sapphire Software Solutions is providing us with a paperless software solution for documentation. 

What is the team composition?

We work with a primary contact, and an IT team works behind the scenes. 

How did you come to work with Sapphire Software Solutions?

I don’t know the answer to that question. 

What is the status of this engagement?

We started working together in May 2023, and the engagement is ongoing. 

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

We enjoy working with the team from Sapphire Software Solutions. 

How did Sapphire Software Solutions perform from a project management standpoint?

The team is responsive; we work with them virtually and in person. Everything is delivered on time, and Sapphire Software Solutions stays within budget. 

What did you find most impressive about them?

They are cooperative and patient. 

Are there any areas they could improve?

We are completely satisfied with their services. 

Do you have any advice for potential customers?

We’d advise anyone to work with Sapphire Software Solutions. 

BACKGROUND

Introduce your business and what you do there.

I’m a medical officer at a copper production company.

OPPORTUNITY / CHALLENGE

What challenges were you trying to address with Sapphire Software Solutions?

We used to manage health records manually, but we decided to use management software instead, so we hired Sapphire to help us out.

SOLUTION

What was the scope of their involvement?

Sapphire has provided us with a software system to help us manage our employees’ health records. This software piece also helps us manage our health center and supplies, such as our medication.

Before implementing the new system, Sapphire provided us with training. Now, they continue providing support. Whenever we have a problem with the software, we contact them directly.

What was the team composition? 

I’ve been in direct contact with two managers from Sapphire.

How did you come to work with Sapphire Software Solutions?

Other companies in our field were already using the software provided by Sapphire, so we were interested in it and decided to contact Sapphire.

What is the status of this engagement? 

We started working together in August 2022, and it’s an ongoing collaboration.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

The software system provided by Sapphire is very user-friendly; currently, we have 600 staff members using it. Moreover, the quality of Sapphire’s work is very good, and their training was great.

How did Sapphire Software Solutions perform from a project management standpoint?

Sapphire is in touch with us constantly; we regularly exchange emails and have phone calls.

What did you find most impressive about them? 

Sapphire is always pending on any issues we might have and respond effectively to our queries. Moreover, their software system has been a great fit for our needs.

Are there any areas they could improve?

We had a couple of errors when uploading bulk data, so that’s an area of improvement for Sapphire.

Do you have any advice for potential customers?

I would highly recommend working with Sapphire.

BACKGROUND

Please describe your company and position.

I am the Chartered Accountant of Ashish H T & Associates

Describe what your company does in a single sentence.

Our main work is of Chartered Accounting for the Companies.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Sapphire Software Solutions to accomplish?

• We engaged Sapphire Software Solutions to build a website that would enhance our professional image, keep pace with the rapidly changing digital landscape, and accomplish specific objectives such as presenting information about our company and services to potential clients, and enabling online communication with them.

SOLUTION

How did you find Sapphire Software Solutions?

• Online Search
• Clutch Site
• Other

Why did you select Sapphire Software Solutions over others?

• Pricing fits our budget
• Referred to me
• Company values aligned

How many teammates from Sapphire Software Solutions were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

A project lead, along with a team of developers and designers, exerted considerable effort to bring our website to life. They not only met the deadlines, but also scheduled periodic meetings to discuss the crucial aspects of the final website.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Demonstrating a distinctive blend of skills and knowledge, they exhibited exceptional clarity and transparency in their communication.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

All in all, our experience with the services provider was excellent and highly positive.

What was your primary form of communication with Sapphire Software Solutions?

• In-Person Meeting

What did you find most impressive or unique about this company?

Demonstrating a distinctive blend of skills and knowledge, they exhibited exceptional clarity and transparency in their communication.

Are there any areas for improvement or something Sapphire Software Solutions could have done differently?

No improvement needed.

BACKGROUND

Please describe your company and position.

I am the Teacher of S H Kharawala Primary School, Ahmedabad

Describe what your company does in a single sentence.

At our organization S H Kharawala Primary School we believe that learning is not limited to classrooms only. With the invention of technology, traditional classrooms are converted into virtual classrooms.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Sapphire Software Solutions to accomplish?

• We were interested in a virtual classroom software that will remove these flaws and will open doors to a new way of learning.

SOLUTION

How did you find Sapphire Software Solutions?

Online Search

Why did you select Sapphire Software Solutions over others?

• High ratings
• Close to my geographic location
• Good value for cost
• Company values aligned

What was the size of Sapphire Software Solutions’s team?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

It was a fear that when students are introduced to virtual classes, how effectively they will get engaged in the classrooms as there is no physical presence of teachers. But this is eliminated as students are more likely to get engaged in this new form of learning.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Students can get instant feedback or result immediately after answer sheet submission using online learning module.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

We were blown away by Sapphire's flawless delivery of software that met all our expectations.

What was your primary form of communication with Sapphire Software Solutions?

• In-Person Meeting
• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Since Sapphire has delivered excellent customer service and product development, we have remained loyal to them.

Are there any areas for improvement or something Sapphire Software Solutions could have done differently?

None for now

BACKGROUND

Please describe your company and position.

I am the Administrator of J.H.B. Sardar Primary English School

Describe what your company does in a single sentence.

JHB Sardar Primary English School is one of the foremost, renowned English Medium Co-ed schools of Surat established in 1964. It educates nearly 1900 students through latest technology & methodology following Gujarat State Board Norms. Since the Digital India Program launch, we also has embraced the digital technology in order to modernize their campus and boost the teaching-learning experience.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Sapphire Software Solutions to accomplish?

• As our education institute wanted to embrace digital technologies, so we started with a cashless mode for fees collection, for this we hired Sapphire software solution.

SOLUTION

How did you find Sapphire Software Solutions?

• Online Search
• Clutch Site

Why did you select Sapphire Software Solutions over others?

• High ratings
• Pricing first our budget
• Good value for cost
• Company values aligned

What was the size of Sapphire Software Solutions’s team?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Sapphire created software for us that gave us access to a proper and smart fee management software has the quality to generate such reports without errors and provide all the essential sets of data to the schools at all crucial points of time.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• We now have access to various types of fee reports include pending fee reports, fee analysis reports, graphical reports, and many more of such options.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

In order to ensure optimal results, our team and theirs discussed any issues with the project managers after they had been explained the requirements.. Yes everything was delivered on time as per the milestones decided with proper testing. Also The lead and Project Manager used to give us prompt response in case of any queries that we came across to.

What was your primary form of communication with Sapphire Software Solutions?

• In-Person Meeting
• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Sapphire's staff members possess current knowledge because of the company's dedication to its products.

Are there any areas for improvement or something Sapphire Software Solutions could have done differently?

We had a very positive experience working with Sapphire Software Solutions.

BACKGROUND

Please describe your company and your position there.

I'm the director of Bhavani School - Centre for Learning which is a progressive, contemporary. and independent school, which aims to deliver an exceptional education.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Sapphire Software Solutions, and what were your goals?

We hired Sapphire to design and build a highly sophisticated and technology driven Android app to compete with some of the Flagship Smartphone Manufacturers such as Apple and Samsung. have a tour of the app at https://play.google.com/store/apps/details?id=com.vidyalaya.bhavanischo…

SOLUTION

How did you select this vendor and what were the deciding factors?

Through the numerous Google searches and after reading dozens of reviews we reached out to Sapphire Software Solutions. We called the Sales Head . We spoke for at least an hour and our team was immediately convinced that we had made the right call. We were convinced that they had an understanding of what our product was all about, the user audience we were looking to target, and had the resources to meet the objective and goal.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

They built our Android mobile app from scratch. Sapphire built an app for Android because my target market’s school students who mostly have Android devices. They created wireframes that I approved and then built the platform, which included an admin panel. They also built a web app for managing the various school operations.

How many resources from the vendor's team worked with you, and what were their positions?

As part of our approach, we provided the project manager with a description of our concept. We worked with developers and designers to make sure the project was live, as well as to tweak a few design details.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

In order for Sapphire to complete the project on schedule, its professionals worked day and night. The software is currently in operation as planned.

Describe their project management style, including communication tools and timeliness.

In addition to meeting regularly online to ensure the project ran smoothly, we communicated by e-mail and phone

What did you find most impressive or unique about this company?

The work they produced was excellent. Their diligence in meeting our expectations was commendable.

Are there any areas for improvement or something they could have done differently?

As a result of our interaction with Sapphire, we look forward to collaborating with them in the future on other projects too.

BACKGROUND

Please describe your company and your position there.

I am a Systems Landscape and Solutions Architect at Supernova Consulting LTD, a SAP Gold partner that offers consulting and technology implementation services for businesses globally.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Sapphire Software Solutions, and what were your goals?

We hired Sapphire for Development of Nintex forms and workflows. It had to have a Rich looking UI automated system. Team Sapphire helped us with the Solutions based on their expertise based on our requirement.

SOLUTION

How did you select this vendor and what were the deciding factors?

The sales representative reached out to us responding to a requirement we posted on a bidding platform. We had a meeting where we discussed their expertise, case studies shared by them. Based on their SharePoint Solution Architect’s experience, and delivering solution ability shown in the interview impressed us, and we made our decision for proceeding with them.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

A Task based assignment was allocated on a weekly basis via Microsoft Teams, on completion of which next list was provided that involved Nintex forms and workflows development. They helped us build out improvements based on requirements that we laid out for them. Technical communication happened directly with the solution architect. Technology used Nintex and SharePoint online.

How many people from the vendor's team worked with you, and what were their positions?

We initially communicated with the Sales representative, once we commenced with the project, we were constantly in communication with The SharePoint Solutions Architect, and the sales representative jumped in as and when required.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

With help of Sapphire, we have developed a system that has automated our workflows. The quality of the product has been commendable. we are quite pleased with it.

Describe their project management style, including communication tools and timeliness.

I don’t believe they ever missed a deadline. We communicated primarily over. They always helped us to stay on top of everything that was going on, which we really appreciated.

What did you find most impressive or unique about this company?

The communication has been very prompt. They were always willing to make sure that we were satisfied with the final product, which was outstanding.

Are there any areas for improvement or something they could have done differently?

It would be hard for me to pinpoint anything specific that I think they could be doing differently.