SAPPHIRE SOFTWARE SOLUTIONS

BACKGROUND

Please describe your company and your position there.

I am serving as ERP Incharge in Utopia School,Thaltej. And the school has been established in the year 1998, Utopia School in Thaltej, Ahmedabad is a top player in the category English Medium School and Gujarati Medium School in the Ahmedabad.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Sapphire Software Solutions?

Our Organization has hired Sapphire Software Solution for Multiple Organization Access approval only. Previously for accesing multiple organization they need to do multiple login rather than single login. So now they can access it from one login only.

SOLUTION

How did you select this vendor and what were the deciding factors?

We were seeking for a company with expertise in the educational sector. I talked with many of the companies that had outstanding online evaluations. I gave them some of the work since I was so amazed with how precisely they came up with a solution that met our needs and how reasonably they priced their proposal. They had a certain amount of work to complete for us. And because of this, we decided to continue using them as our support engineers for any upcoming and continuing activities.

Describe the project in detail and walk through the stages of the project.

All organisation access is included in the scope, and it has been digitalized. We also ask that they manage data easily and communicate with the administration of the school in order to lessen the workload there and complete things more quickly. We need something that is affordable and that the school can utilise to generate all the necessary reports. Due to the lack of accountability, the school does not need additional resources for administrative tasks. Software-controlled data is reliable and secure over time. Updating and uploading new data is made incredibly simple by the software. Since management has constant access to employee data from anywhere, it can make wiser decisions.

How many resources from the vendor's team worked with you, and what were their positions?

Sapphire's business consulting firm contacted us after we called them. Their project manager, engineers, and designers joined forces with us after a brief presentation in order to guarantee a flawless implementation of the project. Sapphire met all of our expectations and didn't seem to mind the deadlines.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

The software's ability to be developed quickly has allowed it to increase productivity, decrease the amount of time spent keeping records, increase the accuracy of metadata, and encourage instructor cooperation outside of the school. Such school management software is quite efficient.

How effective was the workflow between your team and theirs?

As time passed, the staff got to know me, and we were able to interact directly over calls, emails, and meetings.

What did you find most impressive or unique about this company?

Clearly and efficiently communicate with one another. The agency's procedures are made transparent to clients and are disclosed to them.

Are there any areas for improvement or something they could have done differently?

Sapphire has already been proposed, therefore all that is left for them to do is continue their excellent work.

BACKGROUND

Please describe your company and your position there.

I run a blog and youtube channel in the gardening space.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Sapphire Software Solutions, and what were your goals?

I has Sapphire Solutions build a unique garden planning tool to allow customers to plan their garden with a few simple steps.

SOLUTION

How did you select this vendor and what were the deciding factors?

I selected this vendor after the business analyst at their company took interest in my idea and offered ideas and suggestions.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Reviewing my requirements, building wireframes, integrating with several third party API's and well as implementing unique logic. Application was built on .net.

How many people from the vendor's team worked with you, and what were their positions?

I mostly worked directly with the lead business analyst who worked with the tech leads. I also work directly with a tech lead on some occasions explain ideas.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

The product was launched and I now have happy customers. They team worked with me post launch to resolve any issues and I have been working with them since to apply new features and enhance the product.

Describe their project management style, including communication tools and timeliness.

Zoom and Email. We broken the work down into milestones with target dates.

What did you find most impressive or unique about this company?

The team is very responsive to any issues, they take the time to understand the requirements and offer helpful suggestions. The team is very professional and friendly.

Are there any areas for improvement or something they could have done differently?

The team did a fantastic job.

BACKGROUND

Please describe your company and your position there.

I serve as Principal in Vapi Public School and As a teacher, it's important to keep up with the times and meet the needs of today's generation. This means letting go of the traditional chalk and talk method of learning and embracing a new alternative. Today's generation is used to fast-speed and constant stimulation, so a boring lecture is not going to cut it.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Sapphire Software Solutions, and what were your goals?

Seeking the help of technology we reached out Sapphire Software Solutions to refine our school management with advanced Solution. A complete package that includes different modules for accomplishing core functionalities in modern ways.

SOLUTION

How did you select this vendor and what were the deciding factors?

As a result of one of my friends' referrals, we decided to approach Sapphire, and their knowledge and understanding of our expectations helped us get a successful deal.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Apart from the basic features that we required to run the school management seamlessly with all the paperwork handled by the digitalized processes, security was one of our main concerns. We have a cloud-based security feature that will tighten the security and ensure data backup and recovery when needed

How many resources from the vendor's team worked with you, and what were their positions?

In our approach to Sapphire, we gave the project manager a brief description of our concept. Getting the project live was assisted by developers, along with a few design tweaks performed by designers.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Sapphire's professionals worked day and night to complete the project on schedule, and then we got our hands on interactive mobile application.

Describe their project management style, including communication tools and timeliness.

Because Sapphire is situated in neighboring city to ours, we were capable of meeting on a regular intervals to maintain that the project operated well. But we mostly communicated via mails and calls.

What did you find most impressive or unique about this company?

Besides producing excellent work, they worked diligently to complete our deadline-driven work with excellence as well.

Are there any areas for improvement or something they could have done differently?

Having engaged with Sapphire was a lot of fun and we look forward to collaborating with them in the future.

BACKGROUND

Please describe your company and your position there.

The Mission of M. G. Science Institute is to be a centre of excellence in science education and research. We aim to impart quality science education with an emphasis on all round development of the students. Additionally Our Staff and students can simply login to the app at ease of their fingertips, get alert as well as notifications for results, reminders for fees payment and their attendance.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Sapphire Software Solutions, and what were your goals?

The traditional payment collection works only during school hours,With the help of Online payment gateway, there are no limits on the working hours. Parents can pay at any time like early in the morning before leaving for their day or late in the evening after returning from work.

SOLUTION

How did you select this vendor and what were the deciding factors?

I was going through some blogs on the internet, where I found their blog on How Online Payment Gateway can make an institution run more successful , where they addressed the loopholes on the traditional payment system followed by years and how to overcome it by Modern Payment system.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Mobile Application Accepts the payment from parents via multiple modes like Credit cards, Debit cards, Net banking, UPI and different types of online wallets like Paytm, PhonePay, PayUMoney etc. Sapphire has also been kind to provide the quick links provision on our organization website.

How many resources from the vendor's team worked with you, and what were their positions?

With the help of the engineers and the team leader, we were able to accomplish the intended result after coordinating our expectations with Sapphire's business team.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

The fee receipts for online transactions are generated instantly hence the communication gap is reduced to minimal.

Describe their project management style, including communication tools and timeliness.

We generally talked on the phone and sent emails, but we did have a couple monthly meetings to make sure everything was operating smoothly.

What did you find most impressive or unique about this company?

We acquired a superb Mobile Application that satisfied all of our needs as a consequence of Sapphire's excellent work.

Are there any areas for improvement or something they could have done differently?

I didn't experience any problems because the Sapphire Software Solutions team is flexible and attentive to my needs.

BACKGROUND

Please describe your company and your position there.

I serve as Principal in CRPF PUBLIC SCHOOL, HYDERABAD and from my perspective "Data” is the lifeline of every educational institution. Right from the student turnover rate to the financial records, every piece of data that is ever associated with the institution paves way for its development. The bigger the institution, the greater the volume of institutional data, which makes it challenging to manage on paper or even with excel files

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Sapphire Software Solutions, and what were your goals?

As part of our requirements, we wanted a mobile app and software that would allow us to manage all of our student records, including fees, attendance, and assessments, as well as employee information, as well as conduct online learning. The software had to also be capable of integrating with biometrics. Sapphire was able to give us with a well-balanced solution.

SOLUTION

How did you select this vendor and what were the deciding factors?

One of my good friends has worked with Sapphire on a project and through his recommendations and positive feedback and bridging praise we were tempted to work with Sapphire.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Our management team needed a software that could show all the data related to student and employee attendance, fee collection, onboarding, and many other essential features, on a single screen with a single click instead of going to different departments and screens and Sapphire provided the same with much efficient improvisations.

How many people from the vendor's team worked with you, and what were their positions?

In collaboration with a few engineers after briefing the project lead about our needs, they built a software after working with several designers and developers.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

With regard to the final MIS software appearance and functionality. We are very satisfied with the outcome.

Describe their project management style, including communication tools and timeliness.

The engineers from their company met with us to discuss implementation and major deliveries, but we mostly communicated via email and phone.

What did you find most impressive or unique about this company?

A Sapphire employee is always exploring new knowledge and finding innovative ways to solve problems.

Are there any areas for improvement or something they could have done differently?

Every aspect of Sapphire's performance has been admirable. Our satisfaction with their work is sky high.

BACKGROUND

Please describe your company and your position there.

Myself Sunita Bunch taking care of all administrative tasks at St. Francis of Assisi Convent High School, including budgets, plans, and events. And also now taking responsibility of followin up with this software. In addition, I oversee scheduling, documentation, and reporting.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Sapphire Software Solutions, and what were your goals?

Through our environment, we aimed to create a platform that would link students with our school and keep their data on track with us which was initially handled manually. Now it is a time to take the action for digitalization.

SOLUTION

How did you select this vendor and what were the deciding factors?

A business with experience in the educational field was what we were looking for. I looked at businesses who had excellent site reviews and spoke with a lot of them. I was particularly impressed by their way of coming up with the exact fitted solution and their proposal under our budget, so I delegated some of the job to them. They were given a specific amount of work to finish for us. And this made us to keep them our support engineers as well for all future work including the ongoing.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

The scope includes all administrative tasks, including as admission, finance, exams, human resources, and payroll, have been digitalized. We also reqeust them to have communicating with parents and the school management easily, to reduce the workload at the school, and everything should be done faster. We need something that is cost-effective, and the school can used it to produce all the required reports. The school does not require additional resources for administrative chores because there is less accountability. Data that is controlled by software is dependable and secure over time. The software makes it very easy to update and upload fresh data. Management can make better judgments since it has access to employee data at all times and from anywhere.

How many people from the vendor's team worked with you, and what were their positions?

The key point of contact is the Team Lead, and engineers collaborate with him to coordinate the project's backend and frontend.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Their time and cost estimates are fairly accurate. Sapphire has performed admirably thus far, and I believe that their efforts have contributed to the growth and prosperity of our institution.

Describe their project management style, including communication tools and timeliness.

Very well they have excellent communication. They reacted without delay. Knowing what they were doing and how long things would take was easy to ascertain. Whenever necessary, we always have the choice to escalate issues to the owner and have access to senior resources.

What did you find most impressive or unique about this company?

They are straightforward, easy to work with, and generally reliable. They employ a bunch of talented and experienced developers. They run a reliable business, in my opinion.

Are there any areas for improvement or something they could have done differently?

They could have been more accommodating when we asked for alterations, but these are my folks right now. Please do connect me for any further needs at my linked in account.

BACKGROUND

Please describe your company and your position there.

Our school is committed to provide education that helps to develop children into balanced personalities with sound values of truth, love, kindness, devotion and service before self. Our vision is to imbue our students the determination and abilities the treasure within, to explore their latent.

Our Mission is to blend high value deliveries with modern learning tools to ensure that each of the institution has a safe, healthy positively energizing, intellectually challenging, learning. I am managing trustee of this organization and this is our website http://parvatpatiya.lordkrishnaschool.com/

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Sapphire Software Solutions, and what were your goals?

As a modern school, we want to keep up with the latest technology and Sapphire software solutions helped us to do that with a truly digital, smart mobile app that truly enhances the education process.

SOLUTION

How did you select this vendor and what were the deciding factors?

A company with the right mix of creativity, innovation, reliability, and dynamic staff was exactly what we were looking for, and Sapphire met all of our requirements.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

As part of our smartphone application development, we are offered a wide range of modules for students, including attendance, assessments and results, as well as additional features for employees, including absence management, online lectures, and other features.

How many resources from the vendor's team worked with you, and what were their positions?

A total of four individuals were known to us: a couple who had come for the presentation and simple comprehension, a project manager who would take over communication and deliverables later, and a pair of junior developers working on our application.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Having automated all activities on campus, the team's solution has resulted in a very efficient school management solution in terms of cost and time

Describe their project management style, including communication tools and timeliness.

The progress of the application was reported to us in a timely manner through telephone calls and mail

What did you find most impressive or unique about this company?

Among Sapphire's most impressive qualities were their commitment to achieving optimal results and solutions that improved efficiency and reduced costs

Are there any areas for improvement or something they could have done differently?

They are the best with the answers they provide, and we look forward more to introducing more cost-effective modules in the future.

BACKGROUND

Please describe your company and your position there.

At Nandlal Bhuta School, I coordinate all administrative activities as well as budgets, policies, and events. I also manage scheduling, record-keeping, and reporting.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Sapphire Software Solutions, and what were your goals?

In order to connect students and employers through our environment, we sought to establish a platform.

SOLUTION

How did you select this vendor and what were the deciding factors?

We were seeking for a company with expertise in the educational sector. I looked at companies who had positive web evaluations and spoke with many of them. Their proposal really impressed me, so I let them handle some of the work.

We asked them to complete a limited amount of work for us. We chose them since they completed the task to a high standard for the period.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

All of the administrative functions, including as admission, finance, examination, human resources, and payroll, have been digitalized with the use of the software. Additionally, it is very simple to communicate with parents, the school's workload is decreased, and everything is completed more efficiently.

The software has also proven to be cost-effective for the company, and the school can use it to generate all the necessary reports. Since there is less responsibility, the school does not require extra resources for administrative tasks. Software-managed data is reliable and long-term secure.

The software makes updating and uploading new data very simple. Since management can access employee data from anywhere at any time, it can make better decisions.

How many people from the vendor's team worked with you, and what were their positions?

The Team Lead serves as the primary point of contact, and developers work with him to coordinate the backend and frontend of the project.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Their time and cost projections are reasonably realistic. I'm pleased with Sapphire's performance thus far and think that their efforts have aided the development and success of our institution.

Describe their project management style, including communication tools and timeliness.

Really well Their communication is first-rate. They responded quickly. Gaining knowledge of what they were doing and how long things would take was simple. We always have the option to escalate problems to the owner if necessary and have access to senior resources as needed.

What did you find most impressive or unique about this company?

They were uncomplicated, simple to deal with, and generally trustworthy. They have a talented and knowledgeable group of developers. They are a trustworthy company, in my opinion.

Are there any areas for improvement or something they could have done differently?

These are my people right now, although they could have been more accommodating when we requested changes.

BACKGROUND

Please describe your company and your position there.

Using WhatsApp messages for your business opens the door for better communication with your customers. Let our chatbots handle the recurring jobs so your agents can focus on the conversations that really matter.

I serve as Managing Director for this organization.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Sapphire Software Solutions, and what were your goals?

Sapphire Software Solutions created a unique software system for our business to assist and manage WhatsApp with other programs to share messages in bulk with one click.

SOLUTION

How did you select Sapphire Software Solutions and what were the deciding factors?

The Sapphire software solutions company has excellent client ratings and overwhelmingly positive comments on Google, so we chose Sapphire for our software development project.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Sapphire developed a unique technology for us that enabled us to easily and efficiently compose and deliver mass WhatsApp messages, and we are quite pleased with the results.

How many people from the Sapphire Software Solutions team worked with you, and what were their positions?

We first harmonized our expectations with Sapphire's business team, and then, with the help of programmers and the team leader, we were able to obtain the final result.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Sapphire performed an excellent job of demonstrating all of our needs and merging them into one wonderful software solution with which we are quite pleased.

Describe their project management style, including communication tools and timeliness.

We mostly exchanged phone conversations and communicated via email, but we also had a few meetings per month to make sure everything was running smoothly.

What did you find most impressive or unique about this company?

Sapphire has provided valuable insights and contributed to the creation of software that has transformed data interchange and management.

Are there any areas for improvement or something they could have done differently?

I have no difficulties, The team is adaptable and responsive to my needs.

BACKGROUND

Please describe your company and your position there.

I am the CEO and managing director of the company.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Sapphire Software Solutions, and what were your goals?

We wanted to develop a mobile advertising solution for our clients, we were searching for a service provider that can help us with producing a mobile app for video streaming ads.

SOLUTION

How did you select Sapphire Software Solutions and what were the deciding factors?

We search for mobile app development companies over the internet, and Sapphire Software Solutions had a very good profile over rating platforms so we decided to call them for a proposal for our scope, and they provided the best fitting proposal with the business requirements and price.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We were provided a milestone scope for our project, where the data gathering phase then design for the product, then we went into development phase, each phase we had team meetings to discuss the deliverables and on agreeing on each phase we give them our acceptance to move to the next phase.

Sapphire Software Solutions provided in-time deliverables. The app was developed with flatter and PHP for the back-end.

How many resources from the Sapphire Software Solutions team worked with you, and what were their positions?

The vendor's team were 3 developers, a tester, a project manager, and a sales for communication.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

The project is still on going,but the results so far are excellent, Sapphire Software Solutions deliver the expected deliverables in the given time, and they are ready for any change request.

Their response time is prompt, so I do not find any trouble reaching for the development team for any business requirement and they understand my request and turn it into output.

Describe their project management style, including communication tools and timeliness.

On agreeing on having business we had a kick-off meeting where I met the whole team with sales account manager introducing each member of the team and his/her role on the project, with an escalation order,( I did not need it) then I was introduced to two groups where the technical group and the financial group to get a better scope for each part.

The meetings were professional through Google meets and Skype where meetings were scheduled or on call, whenever a meetings needed to be recorded I was asked and I was sent a copy so everything is documented and justifiable for a better communication.

The timeline was understood since accepting the project and Sapphire Software Solutions did not need to use additional time for delivering.

What did you find most impressive or unique about this company?

The most impressive part is the understanding for the business requirements and delivering on time without any excuses as I used to suffer previously with other suppliers. The team's spirit is nice, and I've found the team cooperative at each step of the project.

Are there any areas for improvement or something they could have done differently?

So far, nothing needs to be changed, and hopefully it will always stay that way.