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Custom Software Solutions To Manage your business

4.9
5 reviews

Liventus specializes in enterprise software and application development, eCommerce, and IT automation to help clients streamline their business processes. Our extensive experience in data and application security and high-tech security toolbox will give you peace of mind that your systems, and your customers are safe.

We work side by side with you, frequently checking in, and stay closely connected throughout the project.  Liventus seeks to maximize client potential utilizing the newest technologies, security and frameworks available. We are a top FinTech firm with experience in security protocols and delivering innovative solutions. We develop fully integrated, high impact eCommerce solutions to take your conversion rates to the next level. We treat your business like our business and don't succeed until you do.

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Undisclosed
 
Undisclosed
 
50 - 249
 Founded
2002
Show all +
Northbrook, IL
headquarters
  • 3400 Dundee Rd, Suite 180
    Northbrook, IL 60062
    United States
    847-443-2593
other locations
  • Chicago, IL 60007
    United States

Portfolio

Key clients: 

Now Health Group

Reviews

4.9
5 reviews
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Website Optimization for Online Marketplace Company

“They take ownership of issues and have worked to develop a close relationship with us.”

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5.0

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
Feb. 2020 - Ongoing
Project summary: 

Liventus modified and reformatted all the .NET pages of an industrial equipment retail platform in order to make the site more responsive to mobile devices. They also adjusted the UI/UX to spark engagement.

The Reviewer
 
1-10 Employees
 
Algonquin, Illinois
Operations Director, Online Marketplace Company
 
Verified
The Review
Feedback summary: 

The team prioritized engagement with the partner company through a regular cadence of meetings and conversations in order to understand the mission and objectives of the project. Their commitment to delivering excellent quality on a deadline added value throughout the relationship.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

We’re an online marketplace for used industrial equipment, and I’m the operations director here.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Liventus?

We’re a small business that’s been operating on a mobile platform that’s run by a third party. The platform is out of date, and the third party submitted a quote that detailed what it would cost to upgrade it. I called on Liventus to submit a competing quote.

SOLUTION

What was the scope of their involvement?

Their team proposed converting my site into something more responsive. In this effort, they converted a few pages to give us an example of what this technology could do. It performed much better than what the other company could provide, so we went with them. They’ve since converted my site to be fully responsive, so tablet and mobile users can attain a much better UX. Every .NET page has been redeveloped and reformatted from top to bottom.

What is the team composition?

I’ve had four people working on the project from their team: a senior manager, a UX liaison, and offshore developer, and an engineer that I’ve been working with for many years. 

How did you come to work with Liventus?

The development team that we’re working with was recently acquired by Liventus, which allowed us to maintain the same team. 

How much have you invested with them?

On this project, we’ve invested about $15,000. 

What is the status of this engagement?

We started working together in 2011, and our collaboration is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

They provided me with a much more efficient solution. I’ve seen offshore relationships go wrong when the offshore company doesn’t feel engaged as part of the team. I’ve had a weekly call with them every week since the start of this project, and I can tell that they’re all engaged with us. They’re set to deliver the final product soon, and we’re so happy with their work that we’re already planning another project for them.  

How did Liventus perform from a project management standpoint?

The team worked in concert to ensure that we were communicating effectively and that their work would not impact my production environment at all. I’ve been working with my senior contact there for many years, and this is the most efficient collaboration we’ve ever had together. They haven’t exceeded costs and have managed to keep us on time with deliveries. It’s a huge bright spot to have new functionalities being created, especially given the global pandemic.  

What did you find most impressive about them?

They take ownership of issues and have worked to develop a close relationship with us. More than any team I’ve worked with in the past, they feel like an extension of our staff. 

Are there any areas they could improve?

No, we’re in good shape here. This was a bright spot in a dark time.

Do you have any advice for potential customers?

Communicate your needs and goals. I don’t micromanage them because they’re creative, intuitive, and knowledgable in their field. There have been very few times that I’ve had to send work back to them for modifications.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

E-Commerce Dev for Vitamin & Supplement Store

"They are able to problem-solve and tackle projects in a timely matter."

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5.0

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$200,000 to $999,999
 
Jan. 2007 - Ongoing
Project summary: 

Liventus has served as a long-term e-commerce development partner for a health food store. They constructed and now manage a Magento platform with custom integrations like employee logins and a WordPress blog.

The Reviewer
 
51-200 Employees
 
Bloomingdale, Illinois
Jami Johnson
eCommerce Manager, Fruitful Yield
 
Verified
The Review
Feedback summary: 

The website that Liventus redesigned has increased online sales, contributing to the client's overall 40% increase in sales. Always responding to inquiries in a manner of minutes, the team is exceptionally communicative and punctual. Their technical expertise and communication are both stellar.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

Fruitful Yield is a health foods store with 13 brick and mortar locations in the Chicago suburbs. Fruitful Yield also has an online retail site that ships products nationally. I am the eCommerce Manager at Fruitful Yield.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Liventus?

Liventus was already hired when I began working for Fruitful Yield. I know when Fruitful Yield hired them that they wanted to have an online retail site but did not have a team to design, create, and manage the backend. When I started at Fruitful Yield, Liventus was about to start redesigning their current website and that's where I became involved.

What were your goals for this project?

The website had to have a responsive design, eCommerce capabilities, built on Magento, include custom integrations to meet specific needs, include a Wordpress blog, and have employee access for phone orders. These goals would help us meet our customer needs and expand our brick and mortar business to online.

SOLUTION

How did you select this vendor?

When I started at Fruitful Yield, Liventus was already working with the team. Our IT department is heavily involved with the selection process.

Describe the project and the services they provided in detail.

Liventus listened to our needs. We had weekly calls and a few in-person meetings. They returned with mockups of what the website could look like. We went through many revisions until we nailed a design we all felt comfortable with. We also looked to them for recommendations on design and function throughout the process.

What was the team composition?

The team that works with us is comprised of 2 main people. A project manager and a developer. They also bring in a few others depending on the expertise needed.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

After the launch of the new website sales increased by 2%. Right now we are on pace to increase sales by over 40% this year.

How was project management arranged and how effective was it?

We have weekly calls setup to touch base on completed tasks and future tasks. They are very responsive. Once an email is sent, they usually respond within minutes. If there is ever a delay on a task or project they are very transparent and keep us up to date every step of the way. Communication is usually through conference calls, Join.me, or Microsoft Teams.

What did you find most impressive about this company?

Most impressive to me is their skillset and communication. They are able to problem solve and tackle projects in a timely matter. Their quick responsiveness to emails is impressive. I'm never left wondering.

Are there any areas for improvement?

There is not much that I can think of that they could improve. Actually nothing comes to mind.

5.0
Overall Score They've been a pleasure to work with and I look forward to our continued partnership
  • 5.0 Scheduling
    ON TIME / DEADLINES
    They're very accommodating
  • 5.0 Cost
    Value / within estimates
    The cost matches the value they bring
  • 5.0 Quality
    Service & deliverables
    The results were exactly as imagined
  • 5.0 NPS
    Willing to refer
    Highly recommend. Easy to work with and they're always up for the challenge.

Magento Optimization & Web Dev for Entertainment Company

"We were immediately wowed by their knowledge and commitment to customer service."

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4.5

Quality: 
4.5
Schedule: 
4.5
Cost: 
4.0
Willing to refer: 
4.5
The Project
 
Confidential
 
Nov. 2015 - Ongoing
Project summary: 

Liventus helped update and improve the functionality of the client’s e-commerce websites. Along the way, they created three additional informational websites. They used Magento. 

The Reviewer
 
201-500 Employees
 
Carlstadt, New Jersey
Debra Wilson
Director of Information Technology, H. Betti Industries Inc.
 
Verified
The Review
Feedback summary: 

The team at Liventus is prompt in their delivery and understands the client’s business and needs. They’re easy to communicate with and have great project management skills. 

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there. 

I am the Director of Information Technology for the world's leading distributor of arcade and amusement equipment.  With over 85 years of expertise and distribution centers nationwide, our family-owned business also provides parts, service and financing.

OPPORTUNITY / CHALLENGE

What challenges were you trying to address with Liventus?

We needed a partner who would be able to fully support our existing eCommerce sites, as well as assist us in building additional websites that focused on other areas of our business.

SOLUTION

What was the scope of their involvement?

Liventus came in and began engaging us immediately to learn more about our business and needs. They helped improve the functionality, stability and security of our existing e-commerce sites.  Since that time, they have developed three additional websites that provide more information about our businesses and products.  Currently, they are upgrading our sites to the newest version of Magento. 

What is the team composition?

The team consists of approximately five people, depending on the nature of the project.

How did you come to work with Liventus?

We had been working with another vendor who was not able to provide us with the level of service we needed in a timely and cost-effective manner. Our Magento rep introduced us to Tim and his team at Liventus. We met with them and were immediately wowed by their knowledge and commitment to customer service.

How much have you invested in them?

We have two types of engagements with Liventus.   We have retained their services to apply security patches, troubleshoot issues, and make minor changes to our sites. For this, we pay a monthly retainer fee.   We also commission them for additional projects as they surface.

What is the status of this engagement?

We started working together in November 2015, and the partnership is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

They always deliver on time and we have complete confidence in the quality of their work. Liventus understands the importance of security and proactively responds to address any potential issues. There is open communication between all parties via phone and email, as well as weekly status calls with all team members. Liventus understands our business and we’ve built an outstanding relationship with them.

How did Liventus perform from a project management standpoint?

Their knowledge of Magento and Wordpress has been key. They stay on track and, by doing so, keep us focused as well.  They understand our business and are able to suggest areas of improvement that we did not see. We hold weekly project status meetings, in addition to phone calls and emails, as needed. 

What did you find most impressive about them?

Their level of customer service is second to none.  Liventus consistently delivers quality solutions. 

Are there any areas they could improve?

I can't really think of anything at this time.

4.5
Overall Score
  • 4.5 Scheduling
    ON TIME / DEADLINES
  • 4.0 Cost
    Value / within estimates
  • 4.5 Quality
    Service & deliverables
  • 4.5 NPS
    Willing to refer

Magento Dev & IT Services for Health Products Company

"Liventus is a step above a lot of other companies in this space."

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5.0

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$1,000,000 - $9,999,999
 
Jan. 2007 - Ongoing
Project summary: 

Liventus serves as a health products company’s web developer and manager. They’ve built and managed multiple websites in Magento, implemented migrations to Magento 2, and set up Rackspace hosting.

The Reviewer
 
1,001-5,000 Employees
 
Chicago, Illinois
IT Director, Health Products Company
 
Verified
The Review
Feedback summary: 

The 10-plus-year partnership has been marked by high-quality service delivered at a reasonable cost. Liventus’ services have grown over time because of their customer-first attitude, willingness to act on feedback, and clear management of expectations.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m the IT director for a manufacturer and retailer of health products.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Liventus?

We’ve had a well-over-10-year partnership with Liventus on many projects involving web development, management, and hosting.

SOLUTION

What was the scope of their involvement?

We first brought in Liventus to set up a website in Magento for one of our divisions. They also handled their order processing. Over the years, they’ve designed, developed, and managed multiple websites for us — all in Magento — for different departments. We’re now upgrading our sites to Magento 2.

Liventus also helped us recently consolidate our web hosting options from 5–6 companies to just one: Rackspace. Their team led the project as a technical vendor and now manage our Rackspace environment for all of our public- and private-facing websites. 

Other projects that Liventus is involved in include our “sell online, pick up in-store” project and our mobile app. Liventus created the middle tier that links the app with our Magento platform, cleansing the data and presenting it in a way that can be processed on either side. 

Lastly, they support our websites and order processing functions, which are managed through Oracle. They create patches and run regular security checks to be proactive.

What is the team composition?

We work with three people: Tim (EVP of Client Relations), who’s our account manager; Jason (Senior Software Development Team Lead), who manages our technical environment; and Kevin (Senior Application Developer), who’s our Magento programmer.

How did you come to work with Liventus?

I joined the company five years ago, and we were already working with Liventus (although they went by a different name back then). 

How much have you invested with them?

On average, we spend about $300,000–$400,000 per year. 

What is the status of this engagement?

The partnership started in January 2007 and is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We’ve always had a good relationship with Liventus. They’re always on time and on budget, and when they’re not, they let us know. They’re also extremely generous when it comes to making things right. They’re willing to eat some costs for the sake of our budget.

How did Liventus perform from a project management standpoint?

They do a great job. Tim communicates very well, setting clear expectations and explaining the technical side. We have a large project team on our side, and we have separate calls each week with Tim. We highly recommend Liventus and enjoy working with them.

What did you find most impressive about them?

Overall, Liventus is a step above a lot of other companies in this space. We’ve worked with others, and they always come in more expensive and their solutions are not as elegant and functional. We’re just very happy with Liventus.

Are there any areas they could improve?

When I first got here, some people at my company were unhappy with how Liventus was handling the marketing side of things. I believe most of those issues came from our project manager at the time, who wasn’t as good at managing people’s expectations. Once we brought it up to Tim, he remedied that right away and came on as our project manager instead. Since then, I haven’t heard any complaints from the marketing team. 

Any advice for potential customers?

Liventus’ technical capabilities are very good, but I’m not as involved when it comes to their marketing services. That’s probably an area where they need to do more due diligence to make sure a strategy works. But, as I said, our marketing folks have been very happy with them for the past 4½ years.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Web & Software Development Services for Creative Agency

“They’re educated, tech-savvy professionals who really pay attention.”

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5.0

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$200,000 to $999,999
 
June 2015 - Ongoing
Project summary: 

Liventus continues to deliver web and software development for a creative marketing agency. The team typically undergoes an extensive discovery phase before launching into both front- and backend development.

The Reviewer
 
11-50 Employees
 
San Diego, California
Eric Ng
Director of Digital Services, ParkerWhite Brand Interactive
 
Verified
The Review
Feedback summary: 

Liventus has proven to be a skilled partner that the client can always rely on. In one project, they built a complex backend system that increased the customer’s conversion rate by 40-fold. Their team is comprised of tech-savvy professionals who work diligently to understand needs and challenges.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m the digital director here at ParkerWhite Brand Interactive, a creative agency based in San Diego, California. We focus on digital marketing and branding services. I’ve handled all our partnerships with outsourced vendors over the past four years.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Liventus?

We typically engage Liventus for enterprise-level challenges. We rely on them for anything that’s for a larger organization, or for work that calls for complex backend development.

SOLUTION

What was the scope of their involvement?

Liventus has provided custom development of the front- and backends of websites, as well as of CRM portals. They've helped architect platforms that are integrated with a number of different services. Their work—and especially the last two projects—have called for coding in .NET, but the tech stack has varied depending on the project.

One of our recent clients was an egg-donation bank. To facilitate their acquisition of more donors, Liventus took a deep dive into their marketing process. They then architected an automated backend system that would enable the client to see where their customers were in the conversion pipeline.

What is the team composition?

The team size fluctuates, but I usually work with 3–5 people.

How did you come to work with Liventus?

They were a referral from another client of ours. We started working together on a shared project, and the relationship grew from there.

How much have you invested with them?

We spent somewhere between $50,000–$200,000 for each project, and we’ve had four or five projects in the last few years.

What is the status of this engagement?

We started working together in June of 2015, and it’s an ongoing partnership. Any time we have a project, we can reach out to them.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

They consistently deliver excellent work, which has led us to continually rely on them. In the project for the egg bank, they underwent a sophisticated process to produce a complex end product. The results of their build were dramatic—the system increased the client’s conversion rate from <1% to over 40%.

How did Liventus perform from a project management standpoint?

Their project management is fantastic. The project manager is always on top of scheduling and making sure that they’re on top of tasks. Their communication—from status meetings to emails—has also been stellar. I believe they use Jira for project management, and we use Microsoft Project on our side.

What did you find most impressive about them?

They always do a deep dive into the project requirements to understand the true scope of the project. They don’t simply agree to a task—they work to get a full sense of the business impact of their work. They ensure that they can deliver the most value for our clients.

They’re educated, tech-savvy professionals who really pay attention. Whenever I ask them a question, they can give me a workable solution.

Are there any areas they could improve?

No, not really. I don’t see anything that could be improved.

Do you have any advice for potential customers?

Take the time to actually scope things out, and make sure you talk to the principals and the people who’ll be working on the project. They’ll be diligent in trying to understand your needs so that they can deliver you the best results.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer