Custom Software Solutions To Manage your business

GOLD VERIFIED

Liventus specializes in enterprise software and application development, eCommerce, and IT automation to help clients streamline their business processes. Our extensive experience in data and application security and high-tech security toolbox will give you peace of mind that your systems, and your customers are safe. We work side by side with you, frequently checking in, and stay closely connected throughout the project.

Liventus seeks to maximize client potential utilizing the newest technologies, security and frameworks available. We are a top FinTech firm with experience in security protocols and delivering innovative solutions. We develop fully integrated, high impact eCommerce solutions to take your conversion rates to the next level. We treat your business like our business and don't succeed until you do.

 
$50,000+
 
Undisclosed
 
50 - 249
 Founded
2002
Show all +
Chicago, IL
headquarters
  • 730 W Randolph st
    Chicago, IL 60661
    United States

Portfolio

Key clients: 
Now Health Group, Beacon Funding, daVinci payments, Fairfax Egg Bank, Good Feet, Nederlander, Barr Management
Developing a digital lottery Image

Developing a digital lottery

When Disney approached their ticketing vendor, Broadway Direct, about the need to implement a digital lottery for their Broadway shows, Broadway Direct came to us with ambitious project requirements and an aggressive timeline. We delivered with a successful site that has been handling Disney’s digital lotteries for The Lion King and Aladdin on Broadway since 2015. Since then, Broadway Direct has offered this

service to many of their clients. Thousands of discount theater tickets for major Broadway productions like HamiltonWicked, and Cats, have been won and paid for through this custom developed site.

 

Digital Lottery

We created a lottery system for Broadway Direct that was custom built to support hundreds of thousands of entries daily. The sophisticated API allows partners to utilize the lottery through mobile apps or websites.

Bot Mitigation

Ticketing is a primary target of fraudulent bot attacks. Our team worked with Broadway Direct to create sophisticated controls to prevent bot attacks.  This allows everyone a fair chance at getting tickets.

High-Traffic Optimization

Popular ticket lotteries, like Hamilton, can cause extreme increases in Broadway Direct’s website traffic.  We optimized code and planned a scalable server architecture to support their widely-varying traffic needs.

 

Connecting Back-End Systems, Streamlining Front-End Applicant Acquisition Image

Connecting Back-End Systems, Streamlining Front-End Applicant Acquisition

Fairfax Egg Bank needed a solution that would improve their egg donor application process and connect disparate and manual back-end systems and processes. We worked closely with Fairfax Egg Bank to develop solutions that would not only result in better user experience for clients, but also improve the quality of prospective donors. Our team created a WordPress front-end website to improve the user-interface for customers,

created a system to screen out undesirable applicants and improve the process for donors, and created a dashboard that showcases the number of applicants in each stage of the process.

 Automation

We tied together Fairfax’s disparate systems, allowing data to be entered one time and moved seamlessly from front-end to back-end systems.

Integrating Systems

Out team built a production portal that connected to their ERP, helping them manage donors through their entire cycle: from genetic testing to egg inventory.

Improved Interface

We reconstructed their online application tool to provide for higher-quality user experience, resulting in increased completion rates and higher-quality applicants.

 

 

Providing diverse, complex technology solutions to enable synergies across a vast franchise network Image

Providing diverse, complex technology solutions to enable synergies across a vast franchise network

We built a custom global B2C site for Good Feet that had to function as both a corporate web site as well as a local Microsite and marketing tool for each franchisee and location. The global site has various unique marketing flows depending on each franchisee and location across the world while following corporate policies and data segmentation, in addition to other complex integrations.

Web & Microsite Dev

We built a global B2C site, serving both as a corporate website and a local microsite for each location. With unique marketing flows, it serves complex needs of franchisees globally.

Strategic Partner

Since 2010 we have helped Good Feet streamline their processes and create and implement technology across multiple facets of their business for both Corporate as well as extending to their franchisees.

Custom Solutions

We worked closely with Good Feet to develop a custom foot imaging application, aiding them in giving their customers correct sizing, which is critical for those experiencing foot issues.

Disrupting the Prepaid Industry Image

Disrupting the Prepaid Industry

As the fast-paced Fintech industry evolves, so does the demand for technology. daVinci has been a leader in their space,  disrupting the payment card industry by working with us to develop their digital prepaid offerings. The technologies we built currently are utilized by over 25 million users and move over 1 billion dollars annually.

Our Solutions

Our partnership with daVinci

is a classic example of how we partner with our clients to develop the best solutions possible. We have partnered with daVinci Payments for over 15 years, creating front and back-end systems that run their technology and have acted as an extension to their growing organization. Providing full-time development teams and technical resources, we ensure their mission-critical solutions are industry-leading while continuing to be fast, secure, PCI Compliant, and leading-edge.

 

Solution Architecture

We are integral in the development and management of their product development, consumer-facing systems and infrastructure.

Automation

We have and continue to automate dozens of front and back-end process for daVinci to increase efficiency and enable growth.

Security Compliance

Strict adherence and understanding of PCI and GDPR compliance is critical, we give daVinci confidence that their data is protected.

Extension Of Their Team Liventus operates as a deeply integrated team for daVinci since 2004. One of the best outcomes from our long term partnership with daVinci is that not only did it pave the way for them to grow, it also helped Liventus push our own capabilities and continue to foster the newest and emerging technology

 

Enabling growth through eCommerce Image

Enabling growth through eCommerce

We have built and maintain several websites, eCommerce sites, B2B ordering platforms, integration layers behind their POS and mobile apps, and several other business applications. Over 50% of Now Food’s B2B business is processed through ordering tools we created for them. Our Magento eCommerce framework provides an omni-channel solution for their retail store consumers.

 

Continued

Support

We keep NOW automated by integrating their Oracle ERP, Magento eCommerce sites, POS system and custom developed web and mobile applications.

Integrating systems

We have been a business technology partner for NOW Health Group, Inc. since 2007. We operate as their development team, freeing their IT staff to focus on other priorities.

eCommerce

We developed a custom eCommerce solution using the Magento eCommerce platform and custom solutions to optimize for an omni-channel shopping experience.

Equipment leasing credit automation Image

Equipment leasing credit automation

Since 2002, we have led the way for all of Beacon’s technological advancements. As part of our process, we not only built the framework and technology for Beacon’s software, also assist with ongoing support. We help maintain and manage their tech, from custom CRM applications and integrations to leasing automation and workflows. By doing so, we ensure the programs are working smoothly, secure and updated, and

optimized.

We worked with Beacon Funding every step of the way, navigating a heavily-regulated industry to ensure that their processes were accurate, efficient, and focused on the customer and staff – all while keeping the security of their data a central focus.

Our team helped implement seamless integration across multiple platforms, allowing Beacon Funding’s various systems to communicate with their CRM, ensuring that customer data is current and accurate.

 

We worked closely with Beacon Funding to determine their business’ needs when vetting applicants for financing. By developing a software designed to improve accuracy and efficiency, Beacon Funding’s ability to underwrite deals increase by 5,000% daily!

   

Reviews

Sort by

Mobile App Dev & WiFi Module APIs for Manufacturer

"They’ve done everything we’ve asked of them."

Quality: 
5.0
Schedule: 
4.5
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
Confidential
 
July 2016 - Ongoing
Project summary: 

Liventus developed two residential and two retail iOS and Android mobile apps, adding functionality that enables users with accounts to notify the team of any issues. They also manage API calls.

The Reviewer
 
11-50 Employees
 
Wheeling, Illinois
Product Development Coordinator, Manufacturer
 
Verified
The Review
Feedback summary: 

Liventus works very efficiently, making for a seamless engagement thus far. Not only are they responsive and communicative, but they also complete their work in adherence to project timelines. They're a competent partner who consistently exceeds expectations.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m the product development coordinator for a manufacturer.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Liventus?

We wanted to create the ability to connect our product to our customers’ WIFI and had a WIFI module built. We needed a mobile app developed.

SOLUTION

What was the scope of their involvement?

For this engagement, Liventus created four mobile apps: two for residential and two for retail. They are available on iOS and Android. With the app, customers can create and manage their accounts on the app. The team gets notified of any product problems via text or email. They also manage the API calls and server end of the WIFI module.

What is the team composition?

I work with an associate app development manager and a junior app developer. 

How did you come to work with Liventus?

The CEO had worked with their president before, and they decided to partner in this project.

What is the status of this engagement?

We began working together around June 2016, and our engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

It has been a smooth engagement from the start. Liventus is quick at fixing any issues that arise with the WIFI module.

How did Liventus perform from a project management standpoint?

Everything is good. They’re very responsive and have met deadlines well. We have good communication, and the app developers are both great.

What did you find most impressive about them?

They’ve done everything we’ve asked of them, meeting every challenge. They go above and beyond our expectations.

Are there any areas they could improve?

No, not that I can think of.

Do you have any advice for potential customers?

Have your scope in place and know your vision. Go over everything in detail, communicating clearly.

5.0
Overall Score It’s a pleasure working with them.
  • 4.5 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

CRM Development for Equipment Leasing Company

“But if you compared our competition’s platform to ours, theirs would pale in comparison.”

Quality: 
4.5
Schedule: 
4.5
Cost: 
4.0
Willing to refer: 
5.0
The Project
 
$10,000,000+
 
Feb. 2002 - Ongoing
Project summary: 

Liventus developed the original CRM for a funding company. Over the last 18 years, they’ve continued to build new modules that automate and streamline processes and manage data.

The Reviewer
 
51-200 Employees
 
Northbrook, Illinois
Toby McDonough
President, Beacon Funding Corporation
 
Verified
The Review
Feedback summary: 

The automation handles all of the company’s deals. The process is much simpler and more efficient as a result. Liventus has built a long-standing partnership with this client. As a result, they’re able to create excellent solutions that meet the client’s specific needs.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m the president of Beacon Funding. We’re an equipment leasing company and what we do is call on small businesses throughout the company and we help them acquire the equipment they need to grow and expand. For example, we would finance equipment for an embroidery company. We would do the same thing for new tow trucks, food trucks, septic trucks, screen printing, or apparel.  

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Liventus?

We originally reached out to Liventus to help us with our original CRM installation. We use Microsoft Dynamics here. Over the years, they’ve been a key partner to build a tremendous amount of automation around that core frontend system. Now we have a very automated frontend system that streamlines our application, credit approval, documentation, and evaluation processes with our customer.

SOLUTION

What was the scope of their involvement?

They’re basically our technology team. They still support and maintain our CRM. We’ve branched off of that and they’ve helped with our sales process. When someone completes an application, they go through for credit approval and funding. We built an extension of our CRM system to manage the commission associated with those deals.

They also built a CRM module that will help us repossess equipment if the company can’t make their payments.

They’ve also been very involved with our data. We’ve accumulated a ton of data since 2002 and Liventus has helped us build data warehouses, master data management projects, and then use that data now to more intelligently engage with prospects. It helps us identify companies interested in buying.

What is the team composition?

We work with about 10 people on a regular basis. Over the course of the project, we’ve probably worked with about 30–40 people.

How did you come to work with Liventus?

I don’t know how we found them. It was a very long time ago. I think the founder of Liventus is local so we probably connected through common acquaintances.

How much have you invested with them?

We spent between $500,000– $1 million per year (approximately $9 million).

What is the status of this engagement?

We’ve been working with Liventus since February 2002 and we continue to work with them.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

We conducted about 2,000 leases and manage millions, and all of that goes through our platform. The whole process is so simple now. The automation has seriously improved the process. It used to take our accounting team 4–5 days to close a commission, and now it’s an automated process. It is one of our core competitive advantages because we can bring in new talent and they can adapt to the system quickly.

We’re rather dependent on them because they have such a robust understanding of our CRM platform. It would be hard to replicate that partnership elsewhere.

How did Liventus perform from a project management standpoint?

We have a project manager here, and he has daily standups with the Liventus team daily. We’re talking to them all the time. So if there was an issue, our project manager would interface with the development team. I can also call them if I need help. I have all of their phone numbers.

What did you find most impressive about them?

At this stage in the game, they’re so knowledgeable about our organization. I can throw business requirements at them and they come up with solutions that suit our company well.

Are there any areas they could improve?

It is expensive, but like anything else, there’s a cost-benefit for working with them. Do I make more as a result of this partnership? The answer is clearly yes. Of course, they’re not perfect. Sometimes I wish things would go faster.  But if you compared our competition’s platform to ours, theirs would pale in comparison.

Do you have any advice for potential customers?

When you’re working with Liventus, or any technology firm, it’s a two-way street. We put a tremendous amount of time and effort into these projects as well.

4.5
Overall Score
  • 4.5 Scheduling
    ON TIME / DEADLINES
  • 4.0 Cost
    Value / within estimates
  • 4.5 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Program Dev, Site Dev, & Support for Mktg & Advertising Firm

"Liventus has been a great partner to us for a long time."

Quality: 
5.0
Schedule: 
5.0
Cost: 
4.0
Willing to refer: 
5.0
The Project
 
$50,000 to $199,999
 
Jan. 2015 - Ongoing
Project summary: 

The team works on platform support, site and program dev, and other requests since 2015. Liventus serves as reinforcement for the firm's backlogs and enhancements to upgrade its client offerings.

The Reviewer
 
1-10 Employees
 
Charlotte, North Carolina
CEO, Marketing & Advertising Firm
 
Verified
The Review
Feedback summary: 

With Liventus' support, stakeholders were pleased with their developed programs. The team has been instrumental in the company's growth. Customers can expect responsiveness and diligence from them.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

We are a loyalty company that helps organizations exceed their financial and marketing objectives through rewards, incentives and travel. I am the CEO and privileged to lead an amazing team and serve great clients!

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Liventus, and what were your goals?

Liventus has been a great partner to us for a long time. We work with them on website and program development, platform support, and other custom requests.

SOLUTION

How did you select Liventus and what were the deciding factors?

Dan and I have a solid relationship that is built on trust and a commitment to helping one another improve and grow.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We have daily calls and sprint meetings with the Liventus team that helps us solve immediate needs, as well as build a backlog of development requests and enhancements to continue to strengthen our offerings for our clients.

How many people from the vendor's team worked with you, and what were their positions?

We have worked with a variety of folks and currently have 3-4 folks that work closely with our vendor's team. Alex, Akshay, Ha, and Dan have been the most consistently involved and engaged folks over the past year.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Our clients find value in our programs and Liventus is part of that development process.

Describe their project management style, including communication tools and timelines.

They are responsive and with the sprints, there is better organization than there has been in past years and helps to keep Livenus more focused on our (sometimes shifting) priorities.

What did you find most impressive or unique about this company?

It starts at the top and Dan is committed to his team and his partners success. Ha is also fantastic and knows our platform in and out.

Are there any areas for improvement or something they could have done differently?

There used to be delays with certain requests but we moved to a more dedicated support model and that has helped. In addition, we have simplified our pricing model together and that has helped reduce confusion and provided a more consistent model for budget purposes. I believe that as we grow, our partners should also share in that success.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
    No issues reaching them and meeting unique requests.
  • 4.0 Cost
    Value / within estimates
    Liventus is not the cheapest option but they do provide a solid value.
  • 5.0 Quality
    Service & deliverables
    Responsiveness.
  • 5.0 NPS
    Willing to refer
    I am very comfortable referring folks to Dan and his team at Liventus.

Digital Lottery Platform & Web Dev for Ticketing Co

"They deliver for us and meet the needs of our business."

Quality: 
5.0
Schedule: 
4.5
Cost: 
4.5
Willing to refer: 
5.0
The Project
 
$1,000,000 - $9,999,999
 
Jun. 2015 - Ongoing
Project summary: 

Liventus provided software development services to build a custom lottery site for a ticketing company. They implemented security measures and a CMS to connect the WordPress platform with a payment processor.

The Reviewer
 
11- 50 Employees
 
New York, New York
Sean Free
VP Sales & Ticketing, Nederlander Producing Company
 
Verified
The Review
Feedback summary: 

Liventus delivered a unique product that automates 95% of the lottery process, boasts a rapid notification feature, and supports thousands of visitors. They also built an optimized website that doubled traffic despite an industry shutdown. Their professionalism ensures a lasting partnership.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m the VP of sales and ticketing at the Nederlander Producing Company of America. I’m responsible for implementing technical solutions for our website and different products. We offer products for online digital lotteries and online ticketing for our shows.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Liventus?

Our challenge was hosting a digital lottery, distributing tickets, and selecting winners in a scalable way for tens of thousands of people every day. We had a complex set of goals.

SOLUTION

What was the scope of their involvement?

They helped us to create a platform that gave us the ability to create and host lotteries. While my team created the specifications, Liventus delivered the code. The platform’s a consumer-facing website built on WordPress. However, their team developed a lot of proprietary code for the platform.

They built a CMS into the system that connects to a merchant account with an online payment processor. Their team baked security protections into the system too. We also set up a validation system and protections from bots and attacks.

After the lottery project, we flipped over to them from a previous provider to overhaul our website. We wanted the highest possible Google rankings in organic searches but our website wasn’t built in that way. Their team completely overhauled our original website design and developed a new platform for us.

They manage the maintenance of the website every month. Liventus also creates bespoke CMS functionalities that we use every day.

What is the team composition?

I always had a project manager and 2–3 developers.

How did you come to work with Liventus?

I initially worked with Tim (EVP of Client Engagement) on a ticketing website many years ago, which he built from the ground up. At that time, he had a different company that eventually merged with Liventus. That’s how I found the Liventus team, and I’ve stuck with them.

How much have you invested with them?

We’ve probably invested $1.5 million–$2 million in their services. Their maintenance services cost about $120,000 every year.

What is the status of this engagement?

I started to involve Liventus in our lottery project around June 2015, and our partnership’s ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

The lottery process is 95% automated based on our work with Liventus over the last five years. It’s hard to express the success of the lottery. We’ve had as many as 65,000 people enter the lottery in one day.

We also created an algorithm that picks the winners and notifies everyone within a minute of the lottery closing. Many other digital lotteries don’t notify people who enter them that quickly. We need to move quickly because the shows start within two hours of the lotteries.

We started selling our own tickets about two years ago. All of a sudden, COVID-19 hit and shut down our industry. We had no tickets to sell because there were no shows. And yet, our website continued to thrive in organic search results. Over the last 3–4 months, we more than doubled our organic results from a year ago even though the industry’s on pause. That’s a testament to how our website was built and the relevancy of our content.

How did Liventus perform from a project management standpoint?

They have met every challenge that I’ve thrown their way. Not every single day is perfect, which is an unrealistic expectation. However, we work through challenges. Their team pays attention, gives solutions, and strives for perfection. When they make mistakes, they find solutions.  

I still work with the same team that I was working with five years ago. That’s important because they have the mental history of our unique system.

What did you find most impressive about them?

Their team’s always available when we need them. I can’t remember a time when I reached out to Liventus and didn’t receive a response almost immediately. They deliver for us and meet the needs of our business.

Their team’s also quicker than most other developers I’ve engaged. When you receive a product from a developer, sometimes it will be only 30% of what it should be. Liventus’s first version of a product’s 75%–80% where it should be. I can attribute that success to their process, our team’s organization, and the communication between us.

Are there any areas they could improve?

No, I honestly can’t think of areas for improvement. We addressed our challenges.

Do you have any advice for potential customers?

Do your homework. If you come to the table prepared and clearly explain what you need from them, they’ll deliver.

5.0
Overall Score
  • 4.5 Scheduling
    ON TIME / DEADLINES
  • 4.5 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Web Based Application Development for Sampling Company

“They are able to translate our needs into the specific deliverables that they should produce in order to satisfy them.”

Quality: 
4.0
Schedule: 
3.5
Cost: 
4.0
Willing to refer: 
4.5
The Project
 
$50,000 to $199,999
 
June 2018 - Ongoing
Project summary: 

Liventus provided web app development for the information management system of a carbon-based fuel inspection company. Their team continues to provide maintenance and upgrades to the Microsoft Access frontend.

The Reviewer
 
11- 50 Employees
 
Long Beach, California
Director of Laboratory Operations, Sampling Company
 
Verified
The Review
Feedback summary: 

The development work provided by Liventus has worked well for the client, meeting all project goals despite some reduction in progress due to cost concerns on the client's side. Their team isn’t as communicative as they had been in the past, but they always get the job done in the end.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I am the director of laboratory operations for an independent handling and inspection company for carbon-based fuels. We primarily work with petroleum coming from a refinery, as well as coal and biomass, and we provide sampling and analysis services for anybody along that supply chain.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Liventus?

We needed to transfer an old lab information management system from a Microsoft frontend to a web-based application.

SOLUTION

What was the scope of their involvement?

Their team started out by helping us develop elements of a web application for different parts of our business. We worked one by one so that we could get functionalities implemented without having to build the entire application at once but eventually pulled back from that as well due to cost concerns.

Since then, they have continued to work with us in a maintenance capacity on our existing applications and provide occasional updates to the Microsoft frontend. We continue to develop with them as we can but in a more limited capacity.

What is the team composition?

I had two points of contact on their team, one of whom was well versed in the web development side and the other who focused on Microsoft Access. I believe they had others working on the project behind the scenes, but I didn’t have direct interactions with them.

How did you come to work with Liventus?

We had a computer hardware provider that we worked with who referred us to them. They presented to us and we moved forward with them from there.

How much have you invested with them?

The total spend has been around $150,000 so far.

What is the status of this engagement?

I believe we started working around June 2018 and the partnership is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

They really did a great job in the first year that we’ve worked with them. The web app itself is great, and we only have problems when we make a large change on the Access frontend. It’s everything we wanted.

They are still providing good service, but we have seen some increase in the errors that we’re getting and the severity of those errors over time.

How did Liventus perform from a project management standpoint?

The first year went really well in terms of timelines as well, and we were able to complete a lot of work with them. Their communication was really good, and we had good turnaround times on all of the work. This year, that performance has gone down, which is partly a result of the change in our work with them and partly due to a change in our project manager and a loss of institutional knowledge as a result.

What did you find most impressive about them?

We’ve been really pleased with their overall ability to sit down with us and discuss so that they get all of the information that they need to do what they need to do. They are able to translate our needs into the specific deliverables that they need to produce in order to satisfy them. Because of the work they put in on the frontend, the better product they are able to provide to us in the end.

Are there any areas they could improve?

The communication could definitely use a little work. I’ve addressed that with them, and they are working to improve in that regard. It’s not bad right now, but It’s not as good as it was before we changed personnel.

Do you have any advice for potential customers?

Just be clear about what your end goal is and what your expectations are for them, and they will deliver that for you.

4.0
Overall Score
  • 3.5 Scheduling
    ON TIME / DEADLINES
  • 4.0 Cost
    Value / within estimates
  • 4.0 Quality
    Service & deliverables
  • 4.5 NPS
    Willing to refer

Web Development & Maintenance for Child's Clothing Retailer

"They have an enormous amount of integrity in their work."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$200,000 to $999,999
 
Mar. 2016 - Ongoing
Project summary: 

A children's clothing retailer partnered with Liventus to create an e-commerce website.

The Reviewer
 
11-50 Employees
 
Los Angeles, California
Joe Willis
Owner, City Threads
 
Verified
The Review
Feedback summary: 

Internal stakeholders were happy with the end-product. The team is also good at owning up to their mistakes and fixing them as soon as possible. Though Liventus can become busy with their projects, the company is always properly informed.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

Owner of City Threads children's clothing

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Liventus, and what were your goals?

Design magento website for ecommerce.

SOLUTION

How did you select Liventus and what were the deciding factors?

Recommended by colleague

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Made a scope of work and timeline for website development.

How many people from the vendor's team worked with you, and what were their positions?

Tim was the main contact, and sometimes the designers we would communicate with. Now we communicate with many of the team members depending on what the project is.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Tim and his team created a very reliable and good looking website for a good price. They continued on to be our maintenance and development team on retainer ever since.

The team is strong in design and technical help. Anything we've ever asked for they've researched, given us quotes and timelines, and done significant research to see the best way to implement new features to the site, or fix issues.

They always are in favor of fixes that are better quality. The work is always exceptional and if there are issues, they take care of it promptly. They take great concern and care for our site and all the features it has. They have earned our trust completely from the years of consistent quality work, and punctual, clear communication.

Describe their project management style, including communication tools and timeliness.

Tim has been our contact for meetings and new projects. He then meets with the team, and comes back to give me pricing and timelines and specifics to the project. He gives advice on what he thinks is the best way to move forward when there are multiple options.

They also respond to urgent matters promptly. When our servers have gone down on the weekend or holiday, I've been able to reach them and they've restored our site quickly.

What did you find most impressive or unique about this company?

They have an enormous amount of integrity in their work. They only like to do things the right way. If they make a mistake they take accountability and fix it asap. No project I've brought them has been beyond their ability.

Are there any areas for improvement or something they could have done differently?

Sometimes they get really busy with big projects, and we have to wait a little bit longer than we would like, but they are clear about the communication and they will get urgent issues taken care of even when they are busy. They always catch up and get our work done.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
    you get what you pay for. not the cheapest in town, but worth it.
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Portal Development for Learning Center

"Their team is responsive whenever we need them to be."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
May 2016 - Ongoing
Project summary: 

Liventus upgraded an older portal for a learning center that focuses on students in grades 2–12. The portal is meant for parents. The team worked on improving the functionality of the outdated parent portal. 

The Reviewer
 
51-200 Employees
 
Boston, Massachusetts
President & Founder, Engaging Minds
 
Verified
The Review
Feedback summary: 

The improvements made it easier for parents to connect with their child's instructors. The team at Liventus is skilled, creative, and proactive. Their thoughtful approach complemented their professional management style. Expect a team full of problem-solvers. 

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m the president and founder of Engaging Minds. We’re a learning center that focuses on teaching executive function skills to students in grades 2–12.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Liventus?

We asked them to create a new parent portal for us.

SOLUTION

What was the scope of their involvement?

I shared with them a very rudimentary model that we’ve been using. Our old portal was ready to be retired and upgraded. They took the functionality that we created and made it a little bit better.

What is the team composition?

Dan (President & Co-Founder) is always available to me. Ha (Associate Application Development Manager) also works with us. They’ve had various other people working on the portal throughout our engagement.

How did you come to work with Liventus?

It was a word of mouth referral.

How much have you invested with them?

I’d say between $25,000–$35,000.

What is the status of this engagement?

We started working together in May 2016.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

They’re good listeners and problem-solvers. Liventus helped us figure out different ways of approaching what we wanted to do. We wanted to make it easy for our families to connect with their instructors. Their team was creative and thoughtful about how they approached that.

How did Liventus perform from a project management standpoint?

They’ve been really good. They have an inside ticketing system that they like to use. I don’t always use it, but they haven’t penalized me for it. Their team is responsive whenever we need them to be.

What did you find most impressive about them?

I like working with Dan. He’s a good guy. Even though we’re a small client, they take us very seriously and treat us like they would any other client.

Are there any areas they could improve?

No.

Do you have any advice for potential customers?

Try to identify one person that can stick with you for the long haul. We have that in Dan and Ha, but the people who are doing the groundwork have shifted a bit over time and they needed time to get up to speed. It’s not a fair criticism because, with that level of employee, there’s going to be turnover. We’ve been working with them for four years so it hasn't affected us enough to make a change!

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer
    I’m not in the tech industry, but if someone asked me, I’d certainly refer them.

Platform Development for Incentive & Recognization Company

“They demonstrated the ability to really listen to what we were saying and then deliver that we needed.”

Quality: 
4.5
Schedule: 
4.0
Cost: 
4.0
Willing to refer: 
5.0
The Project
 
$1,000,000 - $9,999,999
 
Aug. 2016 - Ongoing
Project summary: 

Liventus provides custom platform development for an incentive and recognition company, working in .NET to build out notification, point accrual, and payout systems for third party clients.

The Reviewer
 
51- 200 Employees
 
Silver Spring, Maryland
Michael Schroeer
Group President, Summit Group
 
Verified
The Review
Feedback summary: 

The design and code work delivered by Liventus has satisfied all requirements for the project, helping to seamlessly onboard new clients into the program and maintain all current operations. Their team is communicative and works collaboratively with the client to make sure all needs are addressed.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I am the group president of an incentives and recognition company. We’re part of a summit group that also does branded items as well.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Liventus?

We needed to create a web platform that would host various incentives and recognition programs.

SOLUTION

What was the scope of their involvement?

Our team worked closely with them using an agile process to design the platform and then they handled the entire development process from the ground up. The platform allows us to process files that we receive from our clients and then send that information out through both social media and emails directly to the recipients of the awards.

It also hosts sales and loyalty programs by which employees are able to receive points, bank those points, and then ultimately redeem them for cash on a virtual Visa card. We primarily used .NET for all of the actual infrastructure of the project.

What was the team composition?

We have a core team of three people assigned to the work, and then we add or subtract people depending on the bandwidth we need for whatever stage of the project we’re at.

How did you come to work with Liventus?

We met their CEO during another project that we were working on and began a relationship with them that made it easy to reach out when this particular need arose.

How much have you invested with them?

The total cost of the project has been a little over $3 million.

What is the status of this engagement?

We started working together around August 2016, and they continue to maintain the platform for us.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

For a sense of their level of performance, we can point to the management of the new programs that we implement. For example, in a huge client that we brought on recently, there were a lot of changes that we had to make and maybe one or two issues that came up at all in that process, which really speaks to the level of attention to detail and commitment to the work that they have.

How did Liventus perform from a project management standpoint?

They’ve really become integrated within our own team, so in terms of project management, we’ve really been pleased with how they’ve communicated in our own internal operations. There haven’t been any issues when it comes to maintaining the speed of development, hitting all of our milestones, or ensuring that everyone is on the same page throughout all of the work.

What did you find most impressive about them?

Our biggest reason for selecting them in the first place was the ability that they demonstrated to really listen to what we were saying and then deliver that we needed rather than taking existing code and trying to force it into the functions that we wanted it for. They are focused on our core business needs, and for that reason, we are very happy with all the results they’ve achieved.

Are there any areas they could improve?

I think the only main thing we could improve is to have an assigned account manager besides the developers working with us so that if we did have any issues, we could maybe address it from a more holistic perspective rather than with the individual developers. That’s something we’ve talked about with them, so we wouldn’t really call it an issue for us.

Do you have any advice for potential customers?

Work really closely with them regarding timelines and let them lead you through the work because they are excellent at mapping things out ahead of time. We found our best success came when we were visiting them once a month to spend time reviewing and planning each step together.

4.5
Overall Score
  • 4.0 Scheduling
    ON TIME / DEADLINES
  • 4.0 Cost
    Value / within estimates
  • 4.5 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Website Optimization for Online Marketplace Company

“They take ownership of issues and have worked to develop a close relationship with us.”

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
Feb. 2020 - Ongoing
Project summary: 

Liventus modified and reformatted all the .NET pages of an industrial equipment retail platform in order to make the site more responsive to mobile devices. They also adjusted the UI/UX to spark engagement.

The Reviewer
 
1-10 Employees
 
Algonquin, Illinois
Operations Director, Online Marketplace Company
 
Verified
The Review
Feedback summary: 

The team prioritized engagement with the partner company through a regular cadence of meetings and conversations in order to understand the mission and objectives of the project. Their commitment to delivering excellent quality on a deadline added value throughout the relationship.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

We’re an online marketplace for used industrial equipment, and I’m the operations director here.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Liventus?

We’re a small business that’s been operating on a mobile platform that’s run by a third party. The platform is out of date, and the third party submitted a quote that detailed what it would cost to upgrade it. I called on Liventus to submit a competing quote.

SOLUTION

What was the scope of their involvement?

Their team proposed converting my site into something more responsive. In this effort, they converted a few pages to give us an example of what this technology could do. It performed much better than what the other company could provide, so we went with them. They’ve since converted my site to be fully responsive, so tablet and mobile users can attain a much better UX. Every .NET page has been redeveloped and reformatted from top to bottom.

What is the team composition?

I’ve had four people working on the project from their team: a senior manager, a UX liaison, and offshore developer, and an engineer that I’ve been working with for many years. 

How did you come to work with Liventus?

The development team that we’re working with was recently acquired by Liventus, which allowed us to maintain the same team. 

How much have you invested with them?

On this project, we’ve invested about $15,000. 

What is the status of this engagement?

We started working together in 2011, and our collaboration is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

They provided me with a much more efficient solution. I’ve seen offshore relationships go wrong when the offshore company doesn’t feel engaged as part of the team. I’ve had a weekly call with them every week since the start of this project, and I can tell that they’re all engaged with us. They’re set to deliver the final product soon, and we’re so happy with their work that we’re already planning another project for them.  

How did Liventus perform from a project management standpoint?

The team worked in concert to ensure that we were communicating effectively and that their work would not impact my production environment at all. I’ve been working with my senior contact there for many years, and this is the most efficient collaboration we’ve ever had together. They haven’t exceeded costs and have managed to keep us on time with deliveries. It’s a huge bright spot to have new functionalities being created, especially given the global pandemic.  

What did you find most impressive about them?

They take ownership of issues and have worked to develop a close relationship with us. More than any team I’ve worked with in the past, they feel like an extension of our staff. 

Are there any areas they could improve?

No, we’re in good shape here. This was a bright spot in a dark time.

Do you have any advice for potential customers?

Communicate your needs and goals. I don’t micromanage them because they’re creative, intuitive, and knowledgable in their field. There have been very few times that I’ve had to send work back to them for modifications.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

E-Commerce Dev for Vitamin & Supplement Store

"They are able to problem-solve and tackle projects in a timely matter."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$200,000 to $999,999
 
Jan. 2007 - Ongoing
Project summary: 

Liventus has served as a long-term e-commerce development partner for a health food store. They constructed and now manage a Magento platform with custom integrations like employee logins and a WordPress blog.

The Reviewer
 
51-200 Employees
 
Bloomingdale, Illinois
Jami Johnson
eCommerce Manager, Fruitful Yield
 
Verified
The Review
Feedback summary: 

The website that Liventus redesigned has increased online sales, contributing to the client's overall 40% increase in sales. Always responding to inquiries in a manner of minutes, the team is exceptionally communicative and punctual. Their technical expertise and communication are both stellar.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

Fruitful Yield is a health foods store with 13 brick and mortar locations in the Chicago suburbs. Fruitful Yield also has an online retail site that ships products nationally. I am the eCommerce Manager at Fruitful Yield.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Liventus?

Liventus was already hired when I began working for Fruitful Yield. I know when Fruitful Yield hired them that they wanted to have an online retail site but did not have a team to design, create, and manage the backend. When I started at Fruitful Yield, Liventus was about to start redesigning their current website and that's where I became involved.

What were your goals for this project?

The website had to have a responsive design, eCommerce capabilities, built on Magento, include custom integrations to meet specific needs, include a Wordpress blog, and have employee access for phone orders. These goals would help us meet our customer needs and expand our brick and mortar business to online.

SOLUTION

How did you select this vendor?

When I started at Fruitful Yield, Liventus was already working with the team. Our IT department is heavily involved with the selection process.

Describe the project and the services they provided in detail.

Liventus listened to our needs. We had weekly calls and a few in-person meetings. They returned with mockups of what the website could look like. We went through many revisions until we nailed a design we all felt comfortable with. We also looked to them for recommendations on design and function throughout the process.

What was the team composition?

The team that works with us is comprised of 2 main people. A project manager and a developer. They also bring in a few others depending on the expertise needed.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

After the launch of the new website sales increased by 2%. Right now we are on pace to increase sales by over 40% this year.

How was project management arranged and how effective was it?

We have weekly calls setup to touch base on completed tasks and future tasks. They are very responsive. Once an email is sent, they usually respond within minutes. If there is ever a delay on a task or project they are very transparent and keep us up to date every step of the way. Communication is usually through conference calls, Join.me, or Microsoft Teams.

What did you find most impressive about this company?

Most impressive to me is their skillset and communication. They are able to problem solve and tackle projects in a timely matter. Their quick responsiveness to emails is impressive. I'm never left wondering.

Are there any areas for improvement?

There is not much that I can think of that they could improve. Actually nothing comes to mind.

5.0
Overall Score They've been a pleasure to work with and I look forward to our continued partnership
  • 5.0 Scheduling
    ON TIME / DEADLINES
    They're very accommodating
  • 5.0 Cost
    Value / within estimates
    The cost matches the value they bring
  • 5.0 Quality
    Service & deliverables
    The results were exactly as imagined
  • 5.0 NPS
    Willing to refer
    Highly recommend. Easy to work with and they're always up for the challenge.
Verification

Clutch verification provides an additional layer of data to help you make the right purchasing decsion of business services. Learn more

GOLD VERIFIED
Business Entity
Business Entity Name
Liventus, Inc.
Status
Active
Jurisdiction of Formation
Illinois
Id
68209269
Date of Formation
Nov 2, 2011
Last updated
Oct 16, 2020
Payment & Legal Filings
Bankruptcy
No
Tax Lien Filings
0
Judgement Filings
0
Collections Count
0
Last updated
Oct 16, 2020
Client Reviews
VERIFIED CLIENT REVIEWS
13
OVERALL REVIEW RATING
4.8
Source
Clutch
LAST UPDATED
October 7, 2020