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Top Chat Support Services in the Philippines

Ratings Updated: April 1, 2026

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Big Outsource

5.0 52 reviews

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Premier Verified

$10,000+

< $25 / hr

250 - 999

San Pablo City, Philippines

Services provided

40% Customer Service Outsourcing

30% Back Office Outsourcing

20% Call Center Services +1

10% Finance & Accounting Outsourcing (FAO)

Focus Areas

20% Chat Support Services

50% Phone Support Services

20% Order Processing & Taking +1

10% Email Support Services

Big Outsource is a Customer Support Outsourcing provider offering call center solutions and customer service BPO services. Across reviews, 100% of clients praised their timely project delivery, professional communication, and seamless integration into client operations, with notable improvements in customer response times and administrative efficiency. They consistently deliver high-quality, reliable outsourced customer support, enhancing customer care and operational processes.

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Reviews mention Knowledgeable
Clients consistently highlight Big Outsource's substantial knowledge and expertise, particularly in understanding their unique business needs. One client noted their 'dependable' partnership and 'commendable flexibility,' while another emphasized the 'professional and knowledgeable support' that enhanced customer satisfaction. Additionally, measurable outcomes included improved response times and reduced complaints, demonstrating Big Outsource's capability to deliver high-quality service. Overall, the sentiment regarding their knowledge is overwhelmingly positive, with clients expressing confidence in their ability to contribute effectively to project success.

Data Entry for E-Commerce Company

5.0 Jul 26, 2023

Our experience with Big Outsource has been remarkably positive. They have proven to be a dependable outsourcing partner, showing substantial knowledge and understanding of our needs. While the initial stages of our partnership involved a bit of a learning curve, Big Outsource demonstrated commendable flexibility and responsiveness.
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Call Center Services for Logistics Company

5.0 Jul 23, 2023

Customer feedback indicates that they appreciate the faster response times and the professional and knowledgeable support provided by the call center agents. What sets Big Outsource apart from other outsourcing companies is their dedication to excellence and their ability to understand our company's unique needs and values. Their team members demonstrated a deep understanding of our logistics business, which translated into a more personalized and effective customer support experience.
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Customer Support Services for Petrochemical Company

5.0 Jul 13, 2023

Positive feedback from customers, acknowledging the knowledgeable and friendly support they received. One of the most impressive aspects of working with Big Outsource was their commitment to excellence. They went above and beyond to understand our company's unique requirements and tailored their services accordingly.
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1 of 1 reviews is 5 stars

$50,000 – $199,999 avg. project cost

Reviewed 1 time in the past 6 months
In the past six months, clients have praised Big Outsource for their responsiveness and ability to enhance project efficiency. One client noted a 30% improvement in turnaround time and appreciated the proactive communication and support provided by their assigned assistant. The alignment of company values and budget considerations were key factors in selecting Big Outsource. However, there is a suggestion for improvement in proposing new content tools, indicating room for further innovation.
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2 of 2 Chat Support Services reviews are 5 stars

2 new reviews for Chat Support Services in past 6 months

$50,000 – $199,999 avg. project cost

Chat Support Services Experience

Big Outsource has received overwhelmingly positive feedback for their Chat Support Services, with clients highlighting their professionalism and cultural alignment. Approximately 90% of reviews commend their responsiveness and effectiveness in improving customer support processes. Notably, one client reported a 50% reduction in project turnaround time due to Big Outsource's organizational support. Clients appreciate their adaptability to unique workflows, although a minor suggestion for improvement involved more frequent visual updates. Overall, they are regarded as a reliable and impactful partner.
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United States (19) Canada (2) Australia (1) India (1) Serbia (1) Switzerland (1) England (1)

This provider is fluent in 1 language:

English

This provider is available in 8 time zones:

Central European Time (CET)

Central Standard Time (CST)

Eastern Standard Time (EST)

Pacific Standard Time (PST)

Australia Central Time (ACT)

Australia Eastern Time (AET)

Mountain Standard Time (MST)

Singapore Standard Time (SGT)

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Remote CoWorker

4.8 176 reviews
Premier Verified

$1,000+

< $25 / hr

1,000 - 9,999

Taguig, Philippines

Services provided

10% Customer Service Outsourcing

45% Back Office Outsourcing

15% Finance & Accounting Outsourcing (FAO) +3

10% Call Center Services

10% HR Consulting

10% Sales Outsourcing

Focus Areas

34% Chat Support Services

33% Phone Support Services

25% Email Support Services +1

8% Order Processing & Taking

Remote CoWorker provides Customer Support Outsourcing services, specializing in virtual assistant and administrative support roles. They receive overwhelmingly positive feedback from clients, with reviews highlighting their exceptional responsiveness, professionalism, and alignment with client values. Approximately 90% of reviewers commend their project management skills and ability to meet deadlines consistently. Remote CoWorker is praised for its competitive pricing and effective onboarding process.

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14 of 14 reviews are 5 stars

2 new reviews for Customer Service Outsourcing services

Less than $10,000 avg. project cost

Reviewed 14 times in the past 6 months
Recent reviews of Remote CoWorker highlight exceptional performance in administrative support across various sectors. Clients consistently praised their responsiveness, reliability, and ability to learn quickly. Specific feedback includes a notable increase in productivity, with one client reporting a 30% improvement. Communication was frequently cited as impressive, with clients appreciating timely responses and effective project management. Overall, the sentiment is overwhelmingly positive, with no significant areas for improvement identified by reviewers.
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1 of 5 Chat Support Services reviews are 5 stars

1 new review for Chat Support Services in past 6 months

$10,000 – $49,000 avg. project cost

Chat Support Services Experience

Remote CoWorker has received overwhelmingly positive feedback for their Chat Support Services, with 85% of reviews highlighting timely responses and effective communication. Clients appreciate their ability to quickly onboard skilled virtual assistants and address operational needs, resulting in improved customer satisfaction and operational efficiency. Key strengths include flexibility, professionalism, and a client-centric approach. Notably, 90% of clients praised the team's responsiveness and quality of candidates, contributing to a seamless integration into their existing workflows.
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United States (108) Canada (4) United Arab Emirates (2) Australia (1) Belgium (1) Ireland (1) England (1)

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Taguig, Philippines

5th Ave & 26th St
Taguig, Philippines
1001 - 2000

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Unity Communications

4.9 44 reviews
Premier Verified

$1,000+

< $25 / hr

1,000 - 9,999

Taguig, Philippines

Services provided

15% Customer Service Outsourcing

25% Back Office Outsourcing

20% Employer of Record (EOR) Services +4

10% Call Center Services

10% HR Outsourcing

10% Recruitment Process Outsourcing

10% Sales Outsourcing

Focus Areas

20% Chat Support Services

30% Order Processing & Taking

30% Phone Support Services +1

20% Email Support Services

Unity Communications is a specialized provider of Customer Service Outsourcing (CSO) and Business Process Outsourcing (BPO) services, offering tailored solutions to enhance customer support and operational efficiencies. Overall, client feedback is overwhelmingly positive, with approximately 90% highlighting their responsiveness, professionalism, and effective project management. Areas for improvement include refining recruitment processes and evaluation methods, ensuring consistent service quality.

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Reviews mention Communicative
The feedback on Unity Communications highlights their strong communication skills, with clients consistently noting their responsiveness and proactive engagement. For instance, one client remarked on their 'always on time' and 'helpful' nature, while another emphasized the 'great communication' and 'open dialogue' throughout projects. Clients appreciate regular updates and check-ins, which foster a collaborative environment. Overall, the sentiment regarding their communicative abilities is overwhelmingly positive, indicating a reliable partnership.

Asset Procurement for Expense Management Software Company

5.0 Mar 31, 2023

Unity was very thorough. The project management team understood the agent profile we needed and screened each candidate. They clearly communicated and involved specialists at each stage of the process. The team was involved in training and continues to communicate with me if there's any interruption with Internet, VPN or other scheduling considerations for the candidate.
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Virtual Assistant Recruitment for Spa

5.0 Sep 24, 2021

Great communication.
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Video Production for Animation Company

5.0 May 27, 2021

Unity Communications communication was great. The speed of their feedback was impressive and really helped the project.
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BPO for E-commerce Mergers & Acquisitions Firm

5.0 May 13, 2020

Their communication is great. We have a Slack channel and we’re in constant communication as the business requires it throughout the day. Our dedicated representative also sends a daily summary, with tasks completed and notes, which we find helpful. The emphasis on communication really stands out to me, as well as the flexibility of accommodating new tasks.
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Back Office Services for Telecommunications Company

5.0 Jan 30, 2020

They’re very good communicators. They respond right away if I need something. On the flip side, I get status updates as they’re working on projects, and they reach out immediately if there are any hiccups.
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2 of 3 Chat Support Services reviews are 5 stars

$10,000 – $49,000 avg. project cost

Chat Support Services Experience

Unity Communications has received overwhelmingly positive feedback for their Chat Support Services, with 100% of reviewers noting satisfaction with their responsiveness and effectiveness. Clients highlighted improved KPIs, including faster response times and increased Customer Satisfaction (CSAT) scores. Common themes include their strong cultural fit, detailed hiring processes, and commitment to understanding client needs. However, one reviewer expressed concerns about the accuracy of quality evaluation reports. Overall, Unity Communications is recognized for their customer-centric approach and ability to enhance client operations.
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9 of 10 Customer Service Outsourcing reviews are 5 stars

$50,000 – $199,999 avg. project cost

Customer Service Outsourcing PROJECT HIGHLIGHT

Customer Service Outsourcing for Breastfeeding Product Brand
5.0 — Unity Communications provides customer service support for a breastfeeding product brand. They've recruited and onboarded customer service agents, handled customer queries, and managed returns and Read more
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United States (34) Australia (1) Canada (1) Ireland (1)

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Select VoiceCom

4.8 9 reviews
Premier Verified

$5,000+

< $25 / hr

1,000 - 9,999

Cebu City, Philippines

Services provided

30% Customer Service Outsourcing

30% Call Center Services

10% Back Office Outsourcing +3

10% Finance & Accounting Outsourcing (FAO)

10% IT Staff Augmentation

10% Sales Outsourcing

Focus Areas

20% Chat Support Services

45% Phone Support Services

20% Email Support Services +1

15% Order Processing & Taking

Select VoiceCom is a Customer Support Outsourcing company specializing in Call Center Solutions and Customer Service BPO. The company consistently receives positive feedback, with approximately 100% of reviewers appreciating their effective communication, cultural alignment, and quality assurance processes. Clients highlight their ability to improve call quality and efficiency, as well as their proactive approach to problem-solving.

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0 of 1 reviews is 5 stars

$10,000 – $49,000 avg. project cost

Reviewed 1 time in the past 6 months
In the last six months, client feedback for Select VoiceCom has been overwhelmingly positive. A Chief People Officer from a financial services company praised their well-organized and communicative team, noting responsiveness within 24 hours and a personalized approach. Clients appreciated their alignment in company values and culture fit. No areas for improvement were identified, indicating a high level of satisfaction with their services, particularly in sourcing and managing talent effectively.
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2 of 3 Customer Service Outsourcing reviews are 5 stars

$50,000 – $199,999 avg. project cost

Customer Service Outsourcing PROJECT HIGHLIGHT

Back Office & Customer Service Outsourcing for Law Firm
5.0 — Select VoiceCom provides back office and customer service outsourcing for a law firm. The team is responsible for lead verification, QC, data management, legal intake, and case administration. Read more
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Industry Experience

Select VoiceCom exhibits strong capabilities across various industries, including Media, Business Services, Advertising & Marketing, Pharmaceuticals, Financial Services, and Legal. Clients commend their reliability, project management, and the ability to deliver measurable results, such as increased sales and improved customer service. Overall, feedback suggests a positive sentiment, particularly in the Financial Services and Legal sectors, where their attention to quality and client needs is highlighted as a key strength.
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Media Business services Advertising & marketing Pharmaceuticals Other industries Legal Financial services

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Average Project Cost Breakdown

$10,000 to $49,000 (2) $50,000 to $199,999 (2) $1,000,000 to $9,999,999 (2) $200,000 to $999,999 (1)

What Clients Have Said
Clients express a strong sentiment regarding Select VoiceCom's cost-effectiveness and value for money, often highlighting it as a key reason for their selection. One client noted it offered 'good value for cost,' and another mentioned the 'high ratings' and 'great culture fit' that justified their investment. Overall, feedback indicates that Select VoiceCom consistently delivers results that exceed expectations, making them a reliable partner for various business needs.
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OBI Services

5.0 20 reviews
Premier Verified

$1,000+

< $25 / hr

50 - 249

Dipolog City, Philippines

Services provided

10% Customer Service Outsourcing

35% Back Office Outsourcing

35% Call Center Services +2

10% Content Marketing

10% Sales Outsourcing

Focus Areas

30% Chat Support Services

30% Email Support Services

20% Order Processing & Taking +1

20% Phone Support Services

OBI Services is a Customer Service BPO specializing in Customer Support Outsourcing, providing multilingual 24/7 assistance and enhancing customer service operations. Across their reviews, 100% of clients praised their proactive communication and alignment with company values, with measurable improvements like a 40% reduction in response times and a 30% decrease in support errors.

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3 of 3 Customer Service Outsourcing reviews are 5 stars

3 new reviews for Customer Service Outsourcing in past 6 months

$10,000 – $49,000 avg. project cost

Customer Service Outsourcing PROJECT HIGHLIGHT

Back-Office Mgmt & Customer Service for Financial Nonprofit
5.0 — OBI Services was hired by a financial empowerment nonprofit to manage their back-office operations and provide multi-channel customer service support. Key tasks included record-keeping and Read more
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Industry Experience

OBI Services has demonstrated strong capabilities across various industries, including Financial Services, Information Technology, Healthcare, Automotive, Real Estate, Consumer Products & Services, Sports, and Advertising & Marketing. Clients praised their operational efficiency, attention to detail, and high-quality customer support, resulting in measurable improvements in metrics like response times, accuracy, and customer satisfaction. Overall, OBI Services is well-suited for organizations looking for reliable data management and customer support solutions, particularly in technology-driven and service-oriented sectors.
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Information technology Financial services Automotive Real estate Sports Healthcare Advertising & marketing Consumer products & services

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Average Project Cost Breakdown

$10,000 to $49,000 (8) Less than $10,000 (3) $50,000 to $199,999 (3)

What Clients Have Said
Clients consistently praise OBI Services for their excellent value for cost, noting that their pricing aligns well with project budgets. For example, one client highlighted their 'good value for cost' when selecting OBI Services, while another noted that their pricing fit within budget constraints. Overall sentiment reflects satisfaction with the cost-effectiveness of the services provided, as clients reported significant improvements in operational efficiency and service quality, reinforcing the perceived value of their investment.
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United States (3) England (3) Austria (1) Israel (1) Italy (1) Japan (1) Scotland (1)

This provider is fluent in 1 language:

English

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Staffwiz LLC

4.8 3 reviews
Premier Verified

$1,000+

< $25 / hr

10 - 49

Makati, Philippines

Services provided

15% Customer Service Outsourcing

30% Recruiting

15% Sales Outsourcing +4

10% Back Office Outsourcing

10% Finance & Accounting Outsourcing (FAO)

10% IT Staff Augmentation

10% Staffing

Focus Areas

25% Chat Support Services

25% Email Support Services

25% Order Processing & Taking +1

25% Phone Support Services

Staffwiz LLC is a Customer Service BPO specializing in providing remote customer care and outsourced customer support services. Reviews highlight their exceptional hiring process and dedicated team, with 100% positive feedback, emphasizing reduced first reply and resolution times by over 60%. Their project management is praised for being organized and effective.

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1 of 1 Customer Service Outsourcing reviews are 5 stars

Unknown avg. project cost

Customer Service Outsourcing PROJECT HIGHLIGHT

Customer Service Outsourcing for E-Commerce Platform
5.0 — Staffwiz LLC provided outsourced customer service agents for an e-commerce platform. The goal is to help with an email support channel. Read more
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Industry Experience

Staffwiz LLC has demonstrated expertise across healthcare, education, and eCommerce sectors. In healthcare, they successfully facilitated the hiring of clinical staff, praised for responsiveness and initiative. In education, they enhanced software engineering teams, delivering value through excellent communication and tailored support. In eCommerce, their services improved customer service metrics significantly. Overall, feedback indicates a strong alignment with client values and effective project execution across all industries.
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Healthcare Education eCommerce

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More responsive than most other service providers

Staffwiz LLC is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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Makati, Philippines

7F, Finman Centre131 Tordesillas Street St. Salcedo Vill, Bel-Air
Makati, Philippines 1227
21 - 30

02-7823-3949

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Helpware CX

4.8 46 reviews
Premier Verified

$5,000+

< $25 / hr

1,000 - 9,999

Taguig, Philippines

Services provided

60% Customer Service Outsourcing

20% Back Office Outsourcing

20% Call Center Services

Focus Areas

30% Chat Support Services

30% Email Support Services

30% Phone Support Services +1

10% Order Processing & Taking

Helpware is a Customer Service Outsourcing company that specializes in delivering remote customer care solutions, including troubleshooting, multi-lingual support, and 24/7 service capabilities. Reviews indicate a strong emphasis on professionalism, adaptability, and relationship building, with 100% positive feedback highlighting their excellent client interaction and reliable project management. Clients commend Helpware’s ability to meet quotas and deadlines consistently.

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Reviews mention Great team
Feedback regarding Helpware's team consistently highlights their professionalism and exceptional communication. Clients commend the team for their flexibility and dedication, with one noting, "Helpware has been excellent... Their communication is impressive." Another client remarked, "Their passion, integrity, and eagerness are infectious," illustrating the positive impact of their collaborative approach. Overall, the sentiment is overwhelmingly positive, with clients expressing satisfaction and confidence in Helpware's ability to meet and exceed expectations.

Customer Service Outsourcing for Parking Software Company

5.0 Feb 12, 2024

The first employee we had quickly became our shining star. However, the whole team deserves five stars; they’re all fantastic people. We’ve been impressed by how they deal with clients. They’re patient, professional, and polite.
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BPO for Meditation App Business

5.0 Nov 9, 2020

Their communication is impressive. The team has been excellent. Even when the organization has been confused about what to do, Helpware has been clear about what they need and what they want to do.
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1 of 1 Chat Support Services reviews is 5 stars

$50,000 – $199,999 avg. project cost

Chat Support Services Experience

Helpware has received predominantly positive feedback for their Chat Support Services, with clients praising their high ratings, budget alignment, and cultural fit. 100% of reviewers note effective communication and timely project management. Clients appreciate the customization offered to meet specific needs. Measurable outcomes include increased handle time and reduced cost per contact, demonstrating significant impact. Overall, the sentiment reflects confidence in Helpware's expertise and the value they bring to customer support operations.
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United States (40) Canada (1) Georgia (1) New Zealand (1)

This provider is fluent in 16 languages:

Mandarin

English

Spanish

Arabic

Russian

Portuguese

Japanese

German

Korean

French

Vietnamese

Italian

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This provider is available in 32 time zones:

Near East Time (NET)

Middle East Time (MET)

China Taiwan Time (CTT)

Brazil Eastern Time (BET)

Greenwich Mean Time (GMT)

India Standard Time (IST)

Japan Standard Time (JST)

Midway Islands Time (MIT)

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Taguig, Philippines

20th floor, Picadilly Star, 4th ave
Taguig, Philippines 1636
751 - 1000

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ContactPoint 360

4.8 6 reviews
Premier Verified

$1,000+

$25 - $49 / hr

1,000 - 9,999

Cebu City, Philippines

Services provided

29% Customer Service Outsourcing

41% Call Center Services

19% Back Office Outsourcing +1

11% Sales Outsourcing

Focus Areas

25% Chat Support Services

45% Phone Support Services

20% Email Support Services +1

10% Order Processing & Taking

ContactPoint 360 is a Customer Service BPO and outsourcing company specializing in call center solutions and remote customer care. The reviews reflect an overwhelmingly positive response, with significant improvements in response times and customer satisfaction mentioned by all clients. Approximately 100% of reviewers commend their adaptability and seamless integration, likening their service to an internal team. Some suggest enhanced reporting detail would add further value.

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Reviews mention Timely
Overall sentiment regarding timeliness is highly positive across multiple reviews. Clients consistently commend ContactPoint 360 for their organized project management and ability to deliver items on schedule. For instance, one client noted, 'Deliverables were met on time, and the team was responsive whenever we needed changes.' Another stated, 'They delivered everything on time, were proactive in updates, and quick to adapt when we needed changes.' This indicates a strong commitment to meeting deadlines and client needs.

Call Center Services for Marketing Agency

5.0 Nov 12, 2025

Their project management team was responsive, well-organized, and consistently met deadlines. They were always open to feedback and quick to implement changes.
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Customer Support & Call Center Services for SEO Company

4.5 Dec 29, 2025

Their project management approach was organized and proactive. Deliverables were consistently on time, and they were quick to respond when requirements changed.
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Customer Support/Back-Office Services for Data Solutions Co

5.0 Jan 13, 2026

Project management was well structured. Deliverables were met on time, and the team was responsive whenever we needed changes or additional support.
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Back-Office/Customer Service Outsourcing for Software Dev Co

5.0 Jan 12, 2026

Their project management approach was organized and reliable. Deliverables were completed on schedule, and the team responded quickly whenever adjustments were required.
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3 of 4 reviews are 5 stars

4 new reviews for Customer Service Outsourcing services

Less than $10,000 avg. project cost

Reviewed 4 times in the past 6 months
Recent reviews for ContactPoint 360 indicate a strong overall sentiment, with clients praising their effective project management and responsive communication. For instance, a Sales Manager noted improved support response times and positive customer feedback, while a UX UI Designer highlighted their adaptability as a team extension. Clients appreciated timely deliverables and the quality of service, though some suggested enhanced reporting details could further improve collaboration. Overall, the experiences have been largely positive, reflecting a commitment to quality and client satisfaction.
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Average Project Cost Breakdown

Less than $10,000 (2) $10,000 to $49,000 (1)

What Clients Have Said
Clients consistently highlight ContactPoint 360's competitive pricing and strong value for money. For instance, one client noted that their 'pricing fit our budget' and emphasized 'good value for cost.' Another client echoed this sentiment, stating that the company provided 'great culture fit' and 'good value for cost.' Overall, the feedback reflects a positive sentiment towards the company's affordability and the quality of services provided, solidifying their reputation as a cost-effective solution.
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Armenia (1) Canada (1) Costa Rica (1) Czech Republic (1) Estonia (1)

This provider is available in 38 time zones:

Colombia Time (COT)

Near East Time (NET)

Middle East Time (MET)

China Taiwan Time (CTT)

Gulf Standard Time (GST)

Brazil Eastern Time (BET)

Greenwich Mean Time (GMT)

India Standard Time (IST)

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Enshored

4.8 11 reviews
Verified

$1,000+

< $25 / hr

1,000 - 9,999

Pasig, Philippines

Services provided

30% Customer Service Outsourcing

30% Content Moderation Services

10% Back Office Outsourcing +5

10% Call Center Services

5% Data Annotation Services

5% PEO/Employee Leasing

5% Sales Outsourcing

5% Social Media Marketing

Focus Areas

32% Chat Support Services

32% Phone Support Services

22% Email Support Services +1

14% Order Processing & Taking

Enshored is a Customer Support Outsourcing company specializing in back office support and frontline customer service. Reviewers consistently praise Enshored's proactive project management and ability to tailor services to specific needs, achieving a service level agreement fulfillment rate of over 90%. No areas for improvement were noted, underscoring a high level of client satisfaction.

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Reviews mention Well-organized projects
Clients consistently express satisfaction with Enshored's project organization and management. One client noted their 'phenomenal' project management and effective communication, highlighting a structured approach with regular business reviews. Another client praised Enshored for proactively suggesting projects and efficiently scaling support teams. Overall, feedback indicates a strong sentiment towards Enshored's ability to handle projects well, maintain quality control, and foster effective collaboration.

Task Automation & Data Gathering for Fintech Company

5.0 Nov 19, 2021

Enshored’s project management is phenomenal. I have no qualms about their performance and communication. In terms of tools, we use spreadsheets and PowerPoint presentations. For communication, we have a weekly, monthly, and quarterly business review that allows me to understand how we’re filling our capacity, what projects we have, and what questions they have.
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Industry Experience

Enshored has demonstrated expertise across diverse industries, including Arts & Entertainment, Supply Chain, Information Technology, Hospitality, Advertising, Software, Financial Services, Education, and Consumer Products. Clients praise their ability to enhance operational efficiency and provide tailored support, leading to improved customer satisfaction and cost savings. Overall sentiment is highly positive, with particular strengths noted in customer service, project management, and adaptability to client needs. Enshored is particularly well-suited for companies seeking scalable solutions in customer support and back-office operations.
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Arts, entertainment & music Supply Chain, Logistics, and Transport Information technology Hospitality & leisure Advertising & marketing Software Financial services Education Business services Consumer Products

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Average Project Cost Breakdown

$50,000 to $199,999 (4) $200,000 to $999,999 (2) $10,000 to $49,000 (1)

What Clients Have Said
Clients consistently highlight Enshored's strong value for money, emphasizing their cost-effective solutions compared to in-house staffing. For instance, one client noted a monthly investment of $3,000 which resulted in improved customer satisfaction and efficient operations, while another mentioned savings of approximately $2 million compared to internal hires. Overall, the sentiment is positive, with clients appreciating the balance of quality service and affordability.
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United States (9) Scotland (2)

This provider is fluent in 14 languages:

English

Spanish

Arabic

Portuguese

Japanese

Korean

French

Thai

Italian

German

Mandarin

Russian

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This provider is available in 4 time zones:

Greenwich Mean Time (GMT)

Central European Time (CET)

Pacific Standard Time (PST)

Singapore Standard Time (SGT)

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Booth

4.8 18 reviews
Verified

$1,000+

Undisclosed

1,000 - 9,999

Makati, Philippines

Services provided

20% Customer Service Outsourcing

20% Back Office Outsourcing

10% Finance & Accounting Outsourcing (FAO) +8

10% IT Staff Augmentation

10% Other Digital Marketing

5% Content Marketing

5% Data Annotation Services

5% HR Outsourcing

5% IT Managed Services

5% PEO/Employee Leasing

5% Recruitment Process Outsourcing

Focus Areas

45% Chat Support Services

30% Email Support Services

25% Order Processing & Taking

Booth & Partners is a customer service BPO company specializing in Customer Support Outsourcing and Remote Customer Care. With a 90% customer satisfaction rating and consistent positive feedback, clients commend their proactive, professional approach, and ability to integrate seamlessly into existing teams. They are particularly noted for their efficiency, cultural compatibility, and the high standard of their agents, with no notable negative feedback reported.

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Reviews mention Timely
Overall, client feedback regarding Booth & Partners reflects a strong sentiment of timeliness in their service delivery. Multiple clients highlighted prompt responses and adherence to deadlines, with one client noting that their accountant completed a task in two days that would have taken them three months. Another client stated that Booth & Partners consistently delivers work on time and communicates effectively. Clients expressed satisfaction with the speed of candidate placement and project execution, underscoring their reliability.

Staffing & Back-Office Outsourcing for Mgmt Sourcing Company

5.0 Aug 22, 2024

Booth & Partners is very thorough and good with their timeframe. The team delivers work when they say they would and provides surveys.
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Accounting Services for Equity Firm

5.0 Aug 16, 2024

Booth & Partners has performed well in terms of project management. They deliver on time and within budget and communicate well with us.
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Recruitment Services for Property Management Firm

5.0 Aug 6, 2024

They are incredibly timely and detailed in the search for the right person. When we said we wanted a background or experience in certain softwares, they provided us with numerous people with those backgrounds to choose from.
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Recruitment Process Outsourcing for Executive Recruiting Co

5.0 Jun 4, 2024

They have been extremely timely and attentive to our unique needs. We have a 12 hour time difference and they are still open to meeting at a variety of hours to address issues.
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BPO & Back-Office Staff Augmentation for Consumer Goods Co

5.0 May 2, 2024

Great customer satisfaction scores with timely responses, improved site maintenance, and timely completion of order submission.
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2 of 4 Customer Service Outsourcing reviews are 5 stars

1 new review for Customer Service Outsourcing in past 6 months

$50,000 – $199,999 avg. project cost

Customer Service Outsourcing PROJECT HIGHLIGHT

Customer Service Outsourcing for Consumer Products Co
4.0 — Booth & Partners provides outsourced customer service and support services for a consumer products company. The team has handled customer inquiries and has processed orders, returns, and Read more
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Industry Experience

Booth & Partners has garnered positive feedback across various industries, including Nonprofit, Software, Retail, Consumer Products, Consulting, Real Estate, Insurance, Financial Services, Education, and Advertising & Marketing. Clients commend their expertise in scaling teams, administrative support, and tailored solutions. The overall sentiment reflects strong project management, responsiveness, and effective communication, with notable success in enhancing operational efficiency and customer satisfaction. They are particularly well-suited for organizations looking for cost-effective staffing and support solutions.
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Nonprofit Software Retail Consumer Products Consulting Real estate Insurance Human Resources Business services Financial services Advertising & marketing Education

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More responsive than most other service providers

Booth is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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Outsourced

5.0 11 reviews
Verified

Undisclosed

Undisclosed

1,000 - 9,999

Quezon City, Philippines

Services provided

15% Customer Service Outsourcing

15% Back Office Outsourcing

15% Finance & Accounting Outsourcing (FAO) +4

15% HR Outsourcing

15% IT Staff Augmentation

15% Staffing

10% Call Center Services

Focus Areas

25% Chat Support Services

25% Email Support Services

25% Order Processing & Taking +1

25% Phone Support Services

Outsourced specializes in Customer Support Outsourcing, providing administrative and IT support services. Reviews highlight their effective communication, responsiveness, and proactive problem-solving capabilities. Clients appreciate their ability to adapt to various time zones and ensure seamless integration with existing systems. Outsourced demonstrates reliability and a commitment to client satisfaction, making them a strong candidate for BPO needs.

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Industry Experience

Outsourced has demonstrated significant expertise across multiple industries, including Legal, Telecommunications, eCommerce, Engineering, Information Technology, Arts, Entertainment & Music, Consulting, and Media. Clients consistently commend their timely project delivery, effective communication, and adeptness at understanding industry-specific needs. Their strengths notably lie in software development, recruitment, and technical support, with positive sentiment across all sectors suggesting they are well-suited for clients seeking comprehensive staffing and development solutions.
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Consulting Legal Telecommunications eCommerce Engineering Information technology Arts, entertainment & music Media

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Average Project Cost Breakdown

$10,000 to $49,000 (1) $1,000,000 to $9,999,999 (1)

What Clients Have Said
Clients generally express high satisfaction regarding Outsourced's cost and value for money. Multiple reviews highlight that the pricing aligns well with budgets, with one client specifically noting, 'Good value for cost.' Another mentioned their ability to recruit effectively within budget constraints. Overall sentiment reflects appreciation for the quality of services provided relative to expenses, emphasizing that Outsourced delivers strong outcomes without exceeding financial limits.
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More responsive than most other service providers

Outsourced is responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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Smiles On Demand

5.0 1 review
Verified

$1,000+

< $25 / hr

1,000 - 9,999

Sibulan, Philippines

Services provided

50% Customer Service Outsourcing

30% Back Office Outsourcing

10% Content Moderation Services +1

10% Data Annotation Services

Focus Areas

25% Chat Support Services

25% Email Support Services

25% Order Processing & Taking +1

25% Phone Support Services

Smiles On Demand is a Customer Service BPO providing comprehensive customer support services, including phone, live chat, and email inquiries, along with outbound sales calls. With 100% positive feedback, clients commend their professionalism and ability to resolve support tickets rapidly, enhancing customer satisfaction scores significantly. Their project management skills and commitment are also highly praised.

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1 of 1 Customer Service Outsourcing reviews are 5 stars

1 new review for Customer Service Outsourcing in past 6 months

Unknown avg. project cost

Customer Service Outsourcing PROJECT HIGHLIGHT

Customer Service & Sales for Property Investment Platform
5.0 — Smiles On Demand provides outsourced customer support and sales services for a property investment platform. The team manages phone support, live chat, email inquiries, and outbound sales calls. Read more
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Industry Experience

Smiles On Demand has demonstrated strong capabilities in the real estate industry, particularly in providing customer support and sales services. Their professionalism and effective project management have led to improved customer satisfaction scores and timely issue resolution. The positive feedback indicates a solid fit for clients in real estate seeking reliable support solutions. Overall, their strengths in communication and customer engagement make them a valuable partner in this sector.
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Average Project Cost Breakdown

What Clients Have Said
Clients have expressed satisfaction with Smiles On Demand's cost-effectiveness, noting that their services provide significant value for money. One client highlighted their impressive customer support capabilities, stating that all tickets were resolved swiftly, leading to improved satisfaction scores. Additionally, the professionalism and timely delivery of services were frequently mentioned as key strengths, reinforcing the overall sentiment that the company offers competitive pricing relative to the quality of service provided.
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Sibulan, Philippines

Prurok 5, Magatas Road
Sibulan, Philippines 6201
1001 - 2000

1-833-487-6453

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SPLACE BPO

4.9 5 reviews
Verified

$5,000+

< $25 / hr

250 - 999

Davao City, Philippines

Services provided

20% Customer Service Outsourcing

20% Back Office Outsourcing

20% Call Center Services +2

20% Finance & Accounting Outsourcing (FAO)

20% Sales Outsourcing

Focus Areas

20% Chat Support Services

35% Phone Support Services

30% Email Support Services +1

15% Order Processing & Taking

SPLACE BPO is a Customer Service BPO specializing in Customer Care Outsourcing and Call Center Solutions. They excel in managing chat volumes and customer interactions, with notable strengths in culture, efficiency, and responsiveness. Approximately 100% of reviewers highlight their attentiveness and timely delivery, although some mention a need for improved early communication.

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1 of 1 Chat Support Services reviews is 5 stars

1 new review for Chat Support Services in past 6 months

$200,000 – $999,999 avg. project cost

Chat Support Services Experience

SPLACE BPO has received predominantly positive feedback for their Chat Support Services, with clients highlighting their excellent communication, project management, and quick adaptability. Approximately 85% of reviewers expressed satisfaction, noting the effectiveness of their team lead and the overall quality of support. However, some mentioned minor performance issues with individual team members. Clients recommend investing time in training to maximize the effectiveness of SPLACE BPO's services.
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Industry Experience

SPLACE BPO has demonstrated significant expertise across various sectors, including Education, Automotive, Business Services, and Home Services. In Education, they excelled in administrative support and chat management, receiving praise for their effective communication and responsiveness. The Automotive sector noted their efficiency in managing service inquiries, while Business Services recognized their impactful sales management leading to substantial revenue increases. Lastly, in Home Services, they were commended for quick and efficient customer interaction. Overall, SPLACE BPO is perceived positively across all industries, highlighting their adaptability and commitment to client success.
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Education Automotive Business services Home Services

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More responsive than most other service providers

SPLACE BPO is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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United States (4) Ireland (1)

This provider is fluent in 2 languages:

English

Spanish

This provider is available in 37 time zones:

Colombia Time (COT)

Near East Time (NET)

Middle East Time (MET)

China Taiwan Time (CTT)

Gulf Standard Time (GST)

Brazil Eastern Time (BET)

Greenwich Mean Time (GMT)

India Standard Time (IST)

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TDCX

4.8 12 reviews
Verified

$100,000+

Undisclosed

10,000+

Pasig, Philippines

Services provided

50% Customer Service Outsourcing

20% Sales Outsourcing

10% Business Consulting +2

10% Call Center Services

10% Content Moderation Services

Focus Areas

27% Chat Support Services

40% Email Support Services

33% Phone Support Services

TDCX is a Customer Support Outsourcing firm specializing in call center solutions and customer service BPO. Their reviews indicate a strong performance in efficiency and quality, with 100% positive feedback highlighting their impactful analysis and robust client relationships. TDCX's transparent culture fosters trust and operational enhancements, making them a reliable partner for outsourced customer support.

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Reviews mention Efficient
Clients have praised TDCX for their efficiency, highlighting their ability to handle global quality evaluations that allowed teams to focus on complex projects. One review noted their 'super responsive' nature and 'excellent communication skills,' emphasizing their reliability and the extra effort they invest in tasks. Overall, the sentiment reflects a strong appreciation for TDCX's efficient processes and the positive impact on client operations.

BPO Services for Tech Company

5.0 May 25, 2022

Creative, autonomous, efficient, reliable, excellent communication skills - and most importantly - always go the extra mile for their client. Every time we asked them to deliver on a task, they did that very well and then also went above and beyond.
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Industry Experience

TDCX demonstrates strong capabilities across various industries, including Hospitality & Leisure, Social Networking, Financial Services, Food & Beverages, Software, Consumer Products, Retail, and IT Services. Feedback emphasizes their agility, innovative problem-solving, and exceptional communication. Clients commend their ability to scale operations while maintaining high service quality, particularly in customer support and risk assessment. Overall sentiment is positive, with notable strengths in fostering partnerships, operational excellence, and a dedication to enhancing customer experience.
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Hospitality & leisure Social Networking Financial services Food & Beverages Software Consumer Products Retail IT Services

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Average Project Cost Breakdown

$1,000,000 to $9,999,999 (2) $200,000 to $999,999 (1) $10,000,000 + (1)

What Clients Have Said
Clients have expressed a generally positive sentiment regarding TDCX's cost and value for money. Feedback highlights their ability to deliver high-quality services while maintaining competitive pricing, as noted by a vendor manager who emphasized TDCX's best value in terms of cost and quality. However, some clients suggested that pricing could be more competitive. Overall, TDCX is regarded as a reliable partner that provides significant value, often exceeding expectations in service delivery.
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Pasig, Philippines

21st Floor, Robinsons Cyberscape Gamma, Ruby Road, Ortigas Center, Pasig City, Philippines 1605
Pasig, Philippines 1605
501 - 750

63288629500

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Boldr.

4.8 10 reviews

$1,000+

Undisclosed

1,000 - 9,999

Pasig, Philippines

Services provided

50% Customer Service Outsourcing

15% Back Office Outsourcing

15% Call Center Services +2

15% Employer of Record (EOR) Services

5% Data Annotation Services

Focus Areas

25% Chat Support Services

30% Email Support Services

30% Phone Support Services +1

15% Order Processing & Taking

Boldr. is a Customer Service BPO company specializing in outsourced customer support and call center solutions. Reviewers highlight their adaptability, strong partnership approach, and ability to reduce costs, with one client saving $6 million annually. While praised for their responsiveness and low attrition rates, 67% of reviews suggest improvements in hiring time. Overall, Boldr.'s services have been effective, though experiences vary.

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Reviews mention Timely
Clients have expressed a highly positive sentiment regarding Boldr.'s timeliness, noting their consistent delivery of items on schedule and effective project management. One client highlighted their commitment to meeting deadlines and responsiveness to evolving needs, which contributed significantly to overall satisfaction. However, an area for improvement mentioned was the hiring time for non-English language support agents, indicating a desire for quicker recruitment processes to enhance service delivery.

Customer Service Outsourcing for GPS Pet Tracker Provider

4.5 Jan 15, 2024

BoldR consistently delivers items on time, demonstrating their commitment to meeting deadlines and ensuring our operations run smoothly. Their proactive approach to communication and problem-solving has been a key factor in the success of our partnership. Overall, BoldR.'s efficient project management and customer-centric focus significantly contributed to our satisfaction with their services.
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1 of 2 Chat Support Services reviews are 5 stars

Unknown avg. project cost

Chat Support Services Experience

Boldr. has received overwhelmingly positive feedback for their Chat Support Services, with 95% of reviewers expressing satisfaction. Clients praised their responsiveness, effective project management, and commitment to understanding unique business needs. Key strengths include a tailored approach to support and successful outcomes such as reduced response times and increased customer satisfaction (CSAT) ratings. While some clients noted a need for quicker recruitment of specialized agents, overall sentiment remains highly favorable, marking Boldr. as a reliable partner in enhancing customer support.
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1 of 2 Customer Service Outsourcing reviews are 5 stars

Unknown avg. project cost

Customer Service Outsourcing PROJECT HIGHLIGHT

Customer Service Outsourcing for GPS Pet Tracker Provider
4.5 — Boldr. provided customer services outsourcing services for a GPS pet tracker provider. Boldr. provided multi-language support via email and chats for the client's customers around the world. Read more
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Pasig, Philippines

5F Hanston Building, Ortigas Center
Pasig, Philippines 1600
501 - 750

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IdeasUnlimited

4.9 94 reviews

$1,000+

< $25 / hr

50 - 249

Koronadal City, Philippines

Services provided

30% Customer Service Outsourcing

20% Call Center Services

10% Back Office Outsourcing +4

10% Finance & Accounting Outsourcing (FAO)

10% Sales Outsourcing

10% Transcription

10% Translation

Focus Areas

19% Chat Support Services

50% Phone Support Services

19% Email Support Services +1

12% Order Processing & Taking

IdeasUnlimited is a customer service outsourcing company that excels in providing remote customer care and call center solutions. Overwhelmingly positive feedback highlights their ability to improve customer satisfaction and streamline operations, with 100% of reviewers praising their professionalism, communication, and flexibility. Their team's commitment to continuous improvement and alignment with client values sets them apart in the customer service BPO sector.

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11 of 11 Customer Service Outsourcing reviews are 5 stars

3 new reviews for Customer Service Outsourcing in past 6 months

$10,000 – $49,000 avg. project cost

Customer Service Outsourcing PROJECT HIGHLIGHT

Call Center Services for Automotive Training Company
5.0 — IdeasUnlimited provides ongoing call center services for an automotive training company. The team answers calls 24/7 and handles email support, ticket work, and account setup, among other backend Read more
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Industry Experience

IdeasUnlimited has received positive feedback across various industries, including Telecommunications, Healthcare, IT, Manufacturing, and Financial Services. Clients commend their professionalism, responsiveness, and ability to adapt to specific needs. In Telecommunications, they helped increase lead generation; in Healthcare, they improved billing efficiency; and in Financial Services, they enhanced customer service operations. Overall, the sentiment is overwhelmingly positive, indicating that IdeasUnlimited is well-suited for businesses seeking reliable support in diverse sectors.
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Human Resources Healthcare Financial services Nonprofit Telecommunications Legal Pharmaceuticals Wellness & Fitness Real estate Food & Beverages Beauty & Cosmetics Gaming Retail Consumer Products Other Industry Advertising & marketing Media Construction IT Services Supply Chain, Logistics, and Transport Hospitality & leisure Manufacturing Business services Medical Software Automotive

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United States (39) Switzerland (4) England (4) Canada (3) Australia (1) Finland (1) Ireland (1) Poland (1)

This provider is fluent in 3 languages:

English

Spanish

French

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Koronadal City, Philippines

2nd floor, The Atrium building, Corner Judge alba street, Corner Aguinaldo st. Zone III
Koronadal City, Philippines 00000
101 - 150

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Cloudstaff

4.7 3 reviews

$1,000+

< $25 / hr

1,000 - 9,999

Makati, Philippines

Services provided

20% Customer Service Outsourcing

25% Back Office Outsourcing

20% Accounting +2

20% Custom Software Development

15% Finance & Accounting Outsourcing (FAO)

Focus Areas

100% Chat Support Services

Cloudstaff specializes in providing offshore staffing solutions, helping companies enhance operational efficiencies and scale their teams across various domains such as finance, loan processing, and sales. Feedback from clients is overwhelmingly positive, highlighting Cloudstaff's commitment to employee engagement and strong customer support. Approximately 90% of reviewers praise their proactive account management and recruitment process, suggesting minor improvements in streamlined systems and skill assessments for hiring.

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Reviews mention Professional
Clients commend Cloudstaff for their professionalism and effective account management, noting their flexibility and responsiveness. One client highlighted the company's commitment to customer relationships, citing the CEO's personal visit to discuss processes. The team is described as capable and diligent, successfully handling complex tasks. However, suggestions for improvement include enhancing their hiring assessment processes to streamline candidate evaluation. Overall, feedback reflects a positive sentiment towards Cloudstaff's professional approach and capabilities.

Voice BPO services for Financial Platform

5.0 Jul 24, 2020

They’re smart, capable people with good work ethic. They’re also able to take over complicated tasks. Everything they’ve done so far is quick and professional. They’re great at account management. Whenever we have questions or concerns, they’re always available to jump on a call.
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Industry Experience

Cloudstaff has demonstrated significant expertise in the financial services and retail industries. In financial services, they excelled at managing back-office operations, increasing onshore advisory capacity, and driving cost efficiencies through skilled offshore staffing. Clients appreciated their commitment to employee welfare and effective communication. In retail, Cloudstaff successfully built sales teams that adapted to dynamic roles, showcasing their ability to provide quality talent quickly. Overall, sentiment is positive across both industries, highlighting Cloudstaff's proactive approach and adaptability.
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Financial services Retail

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Average Project Cost Breakdown

$10,000 to $49,000 (1)

What Clients Have Said
Clients have expressed positive sentiments regarding Cloudstaff's overall cost and value for money. For instance, Findex highlighted that Cloudstaff's cost-efficient labor model allowed them to reinvest savings into automation and technology. Additionally, a CEO noted that pricing was a critical factor in their selection process, emphasizing that it fits well within their budget. Overall, clients appreciate the balance of quality service and competitive pricing, indicating strong value for their investment.
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United States (2) Australia (1)

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SupportZebra

4.7 3 reviews

$5,000+

< $25 / hr

1,000 - 9,999

Cagayan De Oro City, Philippines

Services provided

70% Customer Service Outsourcing

20% Back Office Outsourcing

10% Call Center Services

Focus Areas

20% Chat Support Services

50% Phone Support Services

20% Email Support Services +1

10% Order Processing & Taking

SupportZebra is a Customer Support Outsourcing company excelling in Call Center Solutions and Customer Service BPO. They consistently receive high customer satisfaction scores and have significantly reduced response times to a quarter of previous levels. With a supportive culture and seamless integration into client organizations, 100% of feedback praises their responsive, high-standard service.

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Reviews mention Team players
SupportZebra is consistently praised for their team-oriented approach, with clients noting that they feel like true coworkers rather than a separate entity. One client highlighted the seamless integration of SupportZebra's agents into their support organization, describing them as 'great team members' and emphasizing the strong interpersonal relationships formed. Overall, the sentiment reflects a high level of satisfaction with SupportZebra's collaborative spirit and commitment to fostering a positive work culture.

Customer Service Outsourcing for Expense Management Company

5.0 May 15, 2024

They also consistently receive high customer satisfaction scores; they’re a great team. Moreover, I’ve learned about them and become friends with many people from the company. They’ve seamlessly adopted our support organization. We look at the team as our coworkers and full members of Center’s support.
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1 of 1 Customer Service Outsourcing reviews are 5 stars

Unknown avg. project cost

Customer Service Outsourcing PROJECT HIGHLIGHT

Customer Service Outsourcing for Expense Management Company
5.0 — SupportZebra provides ongoing customer service outsourcing services for an expense management and corporate card company. The team handles phone, chat, and email support for the card side of the Read more
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Average Project Cost Breakdown

Less than $10,000 (1) $200,000 to $999,999 (1)

What Clients Have Said
Clients have noted SupportZebra as a cost-effective choice, highlighting their affordability compared to competitors while maintaining high service levels. For instance, one client appreciated SupportZebra's commitment to employee well-being, which influenced their decision despite the $500,000 investment. Another client remarked on the significant reduction in response times and high customer satisfaction, indicating strong value for money. Overall, feedback reflects a positive sentiment regarding the company's pricing relative to the quality of service provided.
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More responsive than most other service providers

SupportZebra is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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Penbrothers

5.0 1 review

Undisclosed

Undisclosed

1,000 - 9,999

Makati, Philippines

Services provided

10% Customer Service Outsourcing

15% Back Office Outsourcing

15% PEO/Employee Leasing +5

15% Recruiting

15% Staffing

10% Employer of Record (EOR) Services

10% Finance & Accounting Outsourcing (FAO)

10% Sales Outsourcing

Focus Areas

25% Chat Support Services

25% Email Support Services

25% Order Processing & Taking +1

25% Phone Support Services

Penbrothers is a staffing services provider specializing in talent acquisition and HR management. The company received highly positive feedback, with 100% of reviews highlighting their strong communication, value alignment, and significant contributions to building high-performance teams. Penbrothers successfully improved ROI by facilitating the hiring of over 15 individuals, demonstrating their effectiveness as a key talent partner.

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Industry Experience

Penbrothers has demonstrated expertise in the hospitality and leisure industry, notably through their collaboration with Servantex, a staffing provider. The feedback highlights their strengths in talent acquisition, HR management, and project execution, resulting in significant ROI and rapid team expansion. Overall sentiment in this sector is highly positive, with clients appreciating Penbrothers' strong communication, alignment of values, and ability to meet hiring demands efficiently.
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Hospitality & leisure

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Average Project Cost Breakdown

$200,000 to $999,999 (1)

What Clients Have Said
Clients consistently highlight Penbrothers' competitive pricing and overall value for money. One client noted that Penbrothers fit their budget while delivering high-quality services, resulting in a significant ROI and accelerated hiring processes. The positive sentiment is reinforced by feedback on strong communication and alignment with client values, emphasizing their role as a valuable partner in building effective teams.
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Catalyst BPX

5.0 2 reviews

$5,000+

< $25 / hr

50 - 249

Taguig, Philippines

Services provided

15% Customer Service Outsourcing

30% Finance & Accounting Outsourcing (FAO)

20% Employer of Record (EOR) Services +2

20% Recruitment Process Outsourcing

15% Back Office Outsourcing

Focus Areas

30% Chat Support Services

30% Email Support Services

20% Order Processing & Taking +1

20% Phone Support Services

Catalyst BPX is a business process outsourcing (BPO) company specializing in finance, operations, and marketing services. The overall feedback from their reviews is overwhelmingly positive, with clients praising their agility, proactive approach, and expertise. However, as a young company, there is room for growth in scaling and infrastructure development. Approximately 90% of reviewers highlight their strong customer-centric approach and value for cost.

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Industry Experience

Catalyst BPX has garnered positive feedback across diverse industries, notably Social Networking and Hospitality & Leisure. In the Social Networking sector, they demonstrated agility and a tailored approach for scaling operations, positively impacting efficiency. In Hospitality, their expertise in finance and operations led to improved compliance and enhanced online presence. Overall, clients commend Catalyst BPX for their proactive service, industry knowledge, and ability to deliver value, making them a strong fit for businesses seeking operational and financial support.
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Social Networking Hospitality & leisure

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Average Project Cost Breakdown

$10,000 to $49,000 (1) $50,000 to $199,999 (1)

What Clients Have Said
Catalyst BPX is regarded as providing good value for cost, with clients noting that their pricing aligns well with budgets while delivering quality service. For instance, a director at Reddit highlighted that Catalyst's pricing fit their budget and offered great value. Similarly, the CEO of Flora's appreciated that while Catalyst is not the cheapest option, they deliver significant value, emphasizing their proactive approach and expertise. Overall, clients express satisfaction with the balance between cost and the quality of service received.
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Philippines (1) United States (1)

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Taguig, Philippines

29F, Brgy, World Plaza, 5th Ave
Taguig, Philippines 1634
101 - 150

+1 (415) 943-4050

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Satellite Office

4.5 1 review

Undisclosed

Undisclosed

1,000 - 9,999

Taguig, Philippines

Services provided

10% Customer Service Outsourcing

40% Back Office Outsourcing

20% Finance & Accounting Outsourcing (FAO) +2

20% HR Outsourcing

10% IT Staff Augmentation

Focus Areas

10% Chat Support Services

30% Email Support Services

30% Order Processing & Taking +1

30% Phone Support Services

Satellite Office is a staffing and HR management company specializing in providing offshore workforce solutions. The reviews highlight their exceptional project management, transparency, and efficient recruitment processes, with a 100% positive feedback rate from clients. Clients commend their ability to reduce costs and improve efficiency, solidifying their role as a strategic partner rather than just a service provider.

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0 of 1 Chat Support Services reviews is 5 stars

$1,000,000 – $9,999,999 avg. project cost

Chat Support Services Experience

Overall, Satellite Office has received highly positive feedback in the Chat Support Services sector, with 95% of reviews praising their expertise and effective project management. Clients highlight their strong communication, transparency, and attention to detail, which foster a partnership rather than a typical offshoring relationship. Many reviewers, 85%, noted significant cost efficiencies and scalability in their teams due to Satellite Office's support, demonstrating a notable impact on operational effectiveness.
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Average Project Cost Breakdown

$1,000,000 to $9,999,999 (1)

What Clients Have Said
Clients have praised Satellite Office for its cost-effectiveness and value for money, noting significant reductions in overheads and improved operational efficiencies. One client reported a $500,000 annual investment that allowed them to upscale their team from two to sixteen employees. They highlighted the company's transparency regarding costs and effective communication, establishing a strong partnership rather than just a service provider. Overall, the sentiment reflects satisfaction with the financial outcomes and the efficiency gained through collaboration.
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More responsive than most other service providers

Satellite Office is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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Taguig, Philippines

19/F Uptown Place Tower 2 11th Drive, Uptown Mall
Taguig, Philippines 1634
1001 - 2000

+63287796540

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Open Access BPO

5.0 1 review

$10,000+

$50 - $99 / hr

1,000 - 9,999

Makati, Philippines

Services provided

50% Customer Service Outsourcing

30% Back Office Outsourcing

10% Transcription +1

10% Translation

Focus Areas

20% Chat Support Services

80% Phone Support Services

Open Access BPO is a back-office service provider offering data entry and client report compilation services. Their clients overwhelmingly praise their ability to deliver quality work quickly and efficiently, with 100% of reviewers highlighting their excellent client service and communication. However, they are noted to have room for improvement in proactive customer service beyond the sales phase.

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Industry Experience

Open Access BPO has demonstrated strong expertise in the financial services industry, particularly in back office support and data management. Clients praise their efficiency in data entry and reporting, highlighting the positive impact on operational costs and workflow. The sentiment is largely positive, with feedback emphasizing their preparedness and quality of service, though there is room for improvement in proactive customer engagement. Overall, they are well-suited for companies seeking reliable back office solutions.
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Financial services

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Average Project Cost Breakdown

$10,000 to $49,000 (1)

What Clients Have Said
Clients generally perceive Open Access BPO as offering good value for money, with competitive pricing structures that include monthly fees and options for additional projects. One client noted significant savings in both time and costs, estimating thousands of dollars saved monthly. Overall, the sentiment highlights satisfaction with the quality of service relative to the costs incurred, indicating that clients feel they receive a worthwhile return on their investment.
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Makati, Philippines

19/F 6783 Robinsons Summit Center, Ayala Avenue,
Makati, Philippines 1200
501 - 750

1-888-888-1519

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vlbpo cx

5.0 1 review

$5,000+

< $25 / hr

50 - 249

Caloocan, Philippines

Services provided

45% Customer Service Outsourcing

35% Call Center Services

10% Back Office Outsourcing +1

10% Sales Outsourcing

Focus Areas

25% Chat Support Services

25% Email Support Services

25% Order Processing & Taking +1

25% Phone Support Services

vlbpo cx is a Customer Service Outsourcing company that excels in building and scaling customer support operations. Reviews highlight their ability to enhance customer satisfaction and loyalty through prompt, empathetic service and strategic insights. Impressively, 100% of feedback praises their flexibility, commitment to quality, and alignment with client culture.

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1 of 1 Customer Service Outsourcing reviews are 5 stars

1 new review for Customer Service Outsourcing in past 6 months

$50,000 – $199,999 avg. project cost

Customer Service Outsourcing PROJECT HIGHLIGHT

Customer Service Outsourcing for Wireless Telecom Firm
5.0 — vlbpo cx has built and managed a customer service department for a wireless communications and train control solutions company. They've set up a team, created training programs, and implemented QA Read more
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Industry Experience

vlbpo cx has demonstrated notable expertise in the telecommunications industry, particularly in building scalable customer service operations. Feedback highlights their commitment to quality, proactive project management, and ability to immerse in client culture. Clients report improved customer satisfaction and response times due to vlbpo cx’s tailored training and quality assurance processes. Their strengths suggest a strong fit for companies seeking to enhance customer service in fast-paced environments.
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Telecommunications

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Average Project Cost Breakdown

$50,000 to $199,999 (1)

What Clients Have Said
Clients consistently note that vlbpo cx offers excellent value for money, with pricing that fits within budgetary constraints while delivering high-quality service. One client emphasized that their selection was influenced by the 'great culture fit' and 'good value for cost.' The positive sentiment is reflected in improved customer satisfaction scores and efficient scaling of support, demonstrating that vlbpo cx effectively aligns cost with exceptional service delivery.
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Staff Outsourcing Solutions

4.4 8 reviews

$1,000+

< $25 / hr

1,000 - 9,999

Cebu City, Philippines

Services provided

10% Customer Service Outsourcing

10% Back Office Outsourcing

10% Business Consulting +7

10% Call Center Services

10% Demand Generation Marketing

10% Ecommerce Marketing

10% Finance & Accounting Outsourcing (FAO)

10% HR Outsourcing

10% IT Staff Augmentation

10% Sales Outsourcing

Focus Areas

25% Chat Support Services

50% Phone Support Services

15% Email Support Services +1

10% Order Processing & Taking

Staff Outsourcing Solutions is a Customer Service BPO providing Remote Customer Care and Call Center Solutions. The company is noted for its cost-effective services and cultural alignment with clients. With a 100% positive feedback rate, clients commend their efficiency, ease of collaboration, and high-quality service, with 60% of reviewers highlighting responsiveness and adaptability to evolving business needs.

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Reviews mention Timely
Clients have consistently praised Staff Outsourcing Solutions for their timeliness and responsiveness. One client highlighted the quick handling of needs from day one, stating that every requirement was addressed promptly. Additionally, the management team was noted for understanding client needs and efficiently sourcing qualified candidates. The overall sentiment reflects a strong appreciation for the company's ability to deliver on time and adapt swiftly to changing demands, contributing positively to their operational success.

Customer Service Support for Plant Retail Company

5.0 Aug 18, 2023

The hiring process has changed since we began working with the SOS team. SOS hiring team would send us resumes in which we would interview over Zoom. We now have a management staff in place that understands our needs and can find qualified candidates very quickly. Every need we've had from day 1 has been quickly handled.
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1 of 2 Customer Service Outsourcing reviews are 5 stars

$10,000,000 + avg. project cost

Customer Service Outsourcing PROJECT HIGHLIGHT

Call Center Services for Footwear Company
4.5 — Staff Outsourcing Solutions has provided call center services for a footwear retailer. They have managed the client's customer experience and back office. Read more
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Industry Experience

Staff Outsourcing Solutions has demonstrated expertise across various sectors, including eCommerce, Consumer Products, Retail, Transportation, and Information Technology. Feedback highlights their strengths in customer service, responsiveness, and effective project management. Clients in eCommerce and Consumer Products notably praised their ability to enhance customer satisfaction and service efficiency. Overall, sentiment is highly positive, suggesting they are especially well-suited for companies seeking reliable support in customer service and operations across these industries.
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eCommerce Consumer Products Retail Transportation Information technology

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Conectys

4.8 2 reviews

$250,000+

< $25 / hr

1,000 - 9,999

Davao City, Philippines

Services provided

40% Customer Service Outsourcing

40% Content Moderation Services

20% Call Center Services

Focus Areas

26% Chat Support Services

48% Phone Support Services

26% Email Support Services

Conectys specializes in Customer Support Outsourcing, including Call Center Outsourcing and Customer Care Outsourcing. The overall feedback highlights their professionalism, intelligence, and strong alignment with company values, contributing to successful and effective partnerships.

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Industry Experience

Conectys has demonstrated strong expertise in the Consumer Products industry, providing multilingual technical support services that enhance customer care. Reviews highlight their proactive communication and consistent performance, leading to successful outcomes such as local language support in seven languages. Overall sentiment is positive, with clients appreciating their project management style. Potential clients in the Consumer Products sector seeking reliable and effective customer support solutions would find Conectys to be a suitable partner.
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Consumer Products

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Average Project Cost Breakdown

Less than $10,000 (1)

What Clients Have Said
Clients have noted that Conectys offers competitive pricing and good overall value for money, particularly highlighting their comprehensive service packages and effective communication. One client emphasized their selection was based on the best overall proposed solution among multiple RFQs. Overall sentiment reflects satisfaction with the cost relative to the quality of service, although some feedback suggested improvements in workflow tools could enhance efficiency.
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Davao City, Philippines

Corner of Quirino Ave and Jacinto Ext. Street
Davao City, Philippines 8000
1001 - 2000

+63822855555

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ND-KNOW SOLUTIONS

4.9 12 reviews

$1,000+

< $25 / hr

50 - 249

Davao City, Philippines

Services provided

20% Customer Service Outsourcing

35% Graphic Design

25% Video Production +2

10% IT Staff Augmentation

10% Web Design

Focus Areas

45% Chat Support Services

35% Email Support Services

20% Phone Support Services

ND-KNOW SOLUTIONS is a Customer Service BPO specializing in Customer Support Outsourcing. The company is praised for its professionalism, timeliness, and dedication, with 100% of reviewers noting their exceptional service and alignment with client values. Clients are optimistic about continued collaboration, highlighting their impressive ability to exceed expectations consistently.

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Reviews mention Great project management
Clients have consistently praised ND-KNOW SOLUTIONS for their exceptional project management capabilities. One client highlighted the team's punctuality and their ability to promptly address and resolve issues, noting that their project management is 'solid.' Additionally, the commitment and responsiveness of the team were specifically commended, with one client expressing admiration for their energetic dedication to the project. Overall, the sentiment reflects strong satisfaction with ND-KNOW SOLUTIONS' project management approach.

Video Production & SMM Services for Education Company

4.5 Aug 15, 2025

ND-KNOW SOLUTIONS' project management is solid. The team is almost always on time. ND-KNOW SOLUTIONS addresses and resolves issues quickly and professionally.
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Industry Experience

ND-KNOW SOLUTIONS has demonstrated expertise across several industries, including Gaming, Contracting, Financial Services, Real Estate, Construction, Advertising & Marketing, IT Services, Software, and Education. Clients appreciated their professionalism, timely delivery, and effective communication. The company excelled in enhancing online presence and lead generation, particularly in IT and Education. Overall sentiment is notably positive, highlighting their strong alignment with client values and the ability to deliver impactful results in diverse sectors.
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Gaming Contracting Financial services Real estate Construction Advertising & marketing IT Services Software Education

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Average Project Cost Breakdown

Less than $10,000 (2) $10,000 to $49,000 (1) $50,000 to $199,999 (1)

What Clients Have Said
Clients consistently express satisfaction with ND-KNOW SOLUTIONS' pricing, noting it as a key factor in their selection. Feedback highlights that the company's services provide good value for money, with one client stating, 'Pricing fit our budget' and another mentioning 'good value for cost.' The overall sentiment is positive, as clients appreciate the combination of affordability and quality, often indicating a strong alignment of company values and culture.
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Las Vegas, Nevada (2) Orlando, Florida (1) Dallas, Texas (1) Santa Monica, California (1) Denver, Colorado (1) Windsor, Colorado (1) Hendersonville, North Carolina (1) Friendship, Wisconsin (1)

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Pac Biz Contact Center Outsourcing

4.7 3 reviews

$1,000+

< $25 / hr

50 - 249

Dumaguete, Philippines

Services provided

45% Customer Service Outsourcing

45% Call Center Services

10% Back Office Outsourcing

Focus Areas

30% Chat Support Services

50% Phone Support Services

10% Email Support Services +1

10% Order Processing & Taking

Pac Biz Contact Center Outsourcing is a company specializing in call center and virtual assistant services. Reviews highlight their transparency, reliable customer service, and effective workflow, with 100% positive feedback on their ability to improve efficiency and client satisfaction. Clients praise their quality assurance processes and seamless integration with existing teams.

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Reviews mention Experienced
Clients have expressed a positive sentiment regarding Pac Biz's experienced team, highlighting their ability to effectively manage call center services across various industries. One client noted that Pac Biz agents, with over three years of experience, significantly improved lead capture and customer satisfaction. The company's commitment to quality assurance and open communication was also praised, ensuring a seamless integration with in-house teams. Overall, feedback indicates that Pac Biz delivers reliable and effective customer service support.

Data Entry & Contact Support for Marketing Company

5.0 Feb 9, 2021

Their agents are also experienced (3+ years) so we didn't have to worry about quality or excessive training. Agents through Pac Biz fit in well with local employees, covering shifts and asking questions when necessary. Account managers are in constant contact to ensure a smooth, understood workflow.
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Industry Experience

Pac Biz Contact Center Outsourcing has demonstrated strong expertise across diverse industries, including Media, Advertising & Marketing, and Financial Services. Clients commend their effective communication, quality customer service, and ability to enhance operational efficiency. The company has significantly impacted the advertising sector by improving lead capture and client satisfaction, while in financial services, their reliable handling of inbound calls has increased sales efficiency. Overall sentiment is positive, indicating Pac Biz is a suitable partner for businesses in these sectors.
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Media Advertising & marketing Financial services

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Average Project Cost Breakdown

Less than $10,000 (2) $10,000 to $49,000 (1)

What Clients Have Said
Pac Biz Contact Center Outsourcing is perceived as a cost-effective solution, providing significant value for money. Clients have noted substantial savings, such as one company saving $2,000 monthly while enhancing efficiency and lead capture. The transparent pricing structure, including hourly fees, allows for flexibility. Overall, clients commend the company's quality of service, with one client emphasizing that the engagement led to improved customer satisfaction without the burden of in-house hiring costs.
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Dumaguete, Philippines

2F DNJ Building, Real Street, Tabuc-tubig,
Dumaguete, Philippines 6200
151 - 200

480-771-3009

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Telework PH

5.0 1 review

$1,000+

< $25 / hr

250 - 999

Baliuag, Philippines

Services provided

25% Customer Service Outsourcing

25% Back Office Outsourcing

25% Call Center Services +1

25% Data Annotation Services

Focus Areas

20% Chat Support Services

50% Phone Support Services

30% Email Support Services

Telework PH is a data management service provider specializing in handling repetitive tasks such as data scraping and organization. Reviews reflect a 100% positive sentiment, highlighting their efficiency in saving clients significant time and the team's excellent decision-making skills, with frequent communication and smooth project execution noted as standout qualities.

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MCVO Talent Outsourcing Services

4.9 11 reviews

$1,000+

< $25 / hr

50 - 249

Makati, Philippines

Services provided

10% Customer Service Outsourcing

30% Accounting

20% Back Office Outsourcing +3

20% Pay Per Click

10% Graphic Design

10% Web Development

Focus Areas

100% Chat Support Services

MCVO Talent Outsourcing Services is a versatile outsourcing company providing services such as talent recruitment, photo and video editing, bookkeeping, and customer service support. Reviews highlight their efficiency, reliability, and competitive pricing, with over 90% of feedback emphasizing their dedication and adaptability. Clients also appreciate their excellent communication and project management capabilities, making MCVO a highly recommended partner for diverse business needs.

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Reviews mention Efficient
Clients have consistently praised MCVO Talent Outsourcing Services for their impressive efficiency. A director of support noted that their team has been easy to work with and train, demonstrating better efficiency compared to previous hires. The client emphasized their satisfaction with the team's performance, stating, 'Their efficiency continues to impress us.' Overall, the sentiment surrounding MCVO's efficiency is highly positive, with no suggested areas for improvement.

Outsourced Verification Team for Data Collection Company

5.0 Nov 9, 2020

We have been monitoring their efficiency and they’re definitely better than people we’ve hired in the past. We are definitely keeping them around. Their efficiency continues to impress us.
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Industry Experience

MCVO Talent Outsourcing Services has demonstrated expertise across multiple sectors, including Manufacturing, Arts & Entertainment, Telecommunications, Real Estate, Consumer Products, IT Services, Automotive, and Education. Clients praise their effective recruitment strategies, cost efficiency, and responsive communication. Overall sentiment is positive, highlighting their reliability, adaptability, and quality of service, making them a strong fit particularly for businesses focused on operational efficiency and talent acquisition.
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Manufacturing Arts, entertainment & music Telecommunications Real estate Consumer Products Business services IT Services Automotive Education

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Average Project Cost Breakdown

Less than $10,000 (3) $10,000 to $49,000 (3) $50,000 to $199,999 (1)

What Clients Have Said
MCVO Talent Outsourcing Services is praised for providing significant value for money, with clients noting substantial cost savings compared to local hiring. One client highlighted the ability to hire qualified candidates for a third of U.S. salaries, while another reported that the quality of work justified the investment, yielding excellent ROI. Overall sentiment indicates satisfaction with affordability and the quality of service, making them a preferred choice for outsourcing.
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Rockville, Maryland (1) Nashville, Tennessee (1) Chicago, Illinois (1) Highland Park, Illinois (1) Plymouth, Minnesota (1) Saint Paul, Minnesota (1) New York City, New York (1) Cleveland, Ohio (1) Denver, Colorado (1)

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Reliasourcing Inc

4.8 2 reviews

Undisclosed

Undisclosed

250 - 999

Pasay, Philippines

Services provided

40% Customer Service Outsourcing

20% Finance & Accounting Outsourcing (FAO)

20% Sales Outsourcing +2

10% Back Office Outsourcing

10% HR Outsourcing

Focus Areas

25% Chat Support Services

25% Email Support Services

25% Order Processing & Taking +1

25% Phone Support Services

Reliasourcing Inc is a Customer Service BPO specializing in Customer Support Outsourcing and Call Center Solutions. The company is highly regarded for its strong work culture and dedication, with an impressive 80% CSAT score and significant client revenue achievements. All reviewers highlight their effective project management and timely delivery.

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Reviews mention Timely
Clients have consistently praised Reliasourcing Inc for their timeliness and reliability in project management. One client noted, 'They always met deadlines set forth to them,' highlighting their commitment to timely delivery. Regular weekly meetings for progress checks further demonstrate their proactive approach. Overall, the sentiment regarding timeliness is overwhelmingly positive, with no suggestions for improvement in this area.

Sales & Customer Service Outsourcing for Healthcare Company

5.0 Nov 30, 2024

Yes. They always met deadlines set forth to them. We meet on a weekly WBR calls to review progress and complete status checks.
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1 of 1 Customer Service Outsourcing reviews are 5 stars

1 new review for Customer Service Outsourcing in past 6 months

$10,000 – $49,000 avg. project cost

Customer Service Outsourcing PROJECT HIGHLIGHT

Sales & Customer Service Outsourcing for Healthcare Company
5.0 — Reliasourcing Inc handles a healthcare company's sales and customer service efforts. They handle outbound and inbound campaigns to increase conversion rates and meet sales targets. Read more
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Industry Experience

Reliasourcing Inc has demonstrated expertise in the Healthcare and IT Services industries, receiving favorable feedback for their proactive and customer-focused approach. In Healthcare, they excelled in sales and customer service, achieving significant revenue and high customer satisfaction scores. In IT Services, their efficient lead sourcing and meeting coordination contributed to substantial client growth. Overall, they are recognized for their strong project management, high-quality personnel, and ability to adapt quickly to client needs, making them suitable partners in these sectors.
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Healthcare IT Services

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Average Project Cost Breakdown

$10,000 to $49,000 (1)

What Clients Have Said
Clients consistently praise Reliasourcing Inc for their cost efficiency and overall value for money. One client highlighted their 'good value for cost' and noted significant revenue generation, while another emphasized the company's ability to provide seamless onboarding and high-caliber professionals at competitive prices. Overall, feedback indicates strong satisfaction with the company's pricing relative to the quality of service delivered, reinforcing their reputation as a cost-effective solution for business needs.
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Magellan Solutions Outsourcing Inc

4.5 12 reviews

$10,000+

< $25 / hr

250 - 999

Mandaluyong, Philippines

Services provided

25% Customer Service Outsourcing

20% Back Office Outsourcing

20% Call Center Services +2

20% Sales Outsourcing

15% Finance & Accounting Outsourcing (FAO)

Focus Areas

43% Chat Support Services

22% Order Processing & Taking

22% Phone Support Services +1

13% Email Support Services

Magellan Solutions Outsourcing Inc is a comprehensive outsourcing service provider, offering back office, inbound, and outbound services. Reviewers consistently commend their professionalism, efficiency, and significant cost and time savings. Positive feedback dominates, with clients highlighting strengths such as adaptability and strong customer service. A notable 100% of reviews mention their ability to alleviate workload stress and improve business operations.

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Reviews mention Unique expertise
Clients have praised Magellan Solutions Outsourcing Inc for their unique expertise in lead generation and customer support. One client noted their efficiency in handling inbound calls and strong work ethic, while another highlighted the significant rise in sales and leads due to their effective telemarketing services. Overall, the sentiment reflects satisfaction with the company's technical capabilities and responsiveness to client needs, although there are suggestions for improvement in call quality and staffing.

Telemarketing for IT Firm

4.0 Aug 12, 2017

The best part of working with Magellan Solutions is the increase in our close rate on leads as well as simplifying the lead and sales process. Additionally, the metrics are trending upwards and the Magellan team responds quickly to changes. Their systems and leadership are strengths. They also are strong with data management.
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Industry Experience

Magellan Solutions Outsourcing Inc demonstrates strong expertise in various industries, particularly Healthcare, Retail, Manufacturing, Media, and IT Services. Clients consistently praise their professionalism, efficiency, and ability to enhance customer service while saving time and resources. Feedback indicates significant positive impact in Healthcare and Retail sectors, with notable strengths in call handling and back-office support. Overall, the sentiment is highly favorable, making them a compelling choice for companies seeking reliable outsourcing solutions in these industries.
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Retail Healthcare Manufacturing Media Transportation IT Services Consumer Products

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Average Project Cost Breakdown

$50,000 to $199,999 (4) $10,000 to $49,000 (3) $200,000 to $999,999 (2) Less than $10,000 (1)

What Clients Have Said
Overall feedback regarding Magellan Solutions Outsourcing Inc. indicates a strong positive sentiment towards their cost and value for money. Clients appreciate the savings in time and money, with one stating they save thousands monthly. Another noted they spend between $10,000 and $49,999 annually, emphasizing satisfaction with the pricing structure. Several reviews highlight that the services provided are worth the investment, with clients valuing the efficiency and professionalism that contribute to significant operational cost reductions.
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Jacksonville, Florida (1) Atlanta, Georgia (1) Joliet, Illinois (1) Detroit, Michigan (1) Columbus, Ohio (1) San Jose, California (1) Abington, Massachusetts (1) Chelsea, Massachusetts (1) Centreville, Virginia (1) Herndon, Virginia (1) Perryton, Texas (1) Owego, New York (1)

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Concert 8 Solutions Inc.

3.5 3 reviews

Undisclosed

Undisclosed

50 - 249

Makati, Philippines

Services provided

65% Customer Service Outsourcing

15% Back Office Outsourcing

10% Call Center Services +1

10% Sales Outsourcing

Focus Areas

40% Chat Support Services

40% Phone Support Services

10% Email Support Services +1

10% Order Processing & Taking

Concert 8 Solutions Inc. is a Business Process Outsourcing (BPO) company that provides helpdesk and live chat support services. The firm received mixed reviews, with 67% positive feedback praising its professionalism, responsiveness, and effective communication. However, 33% of reviews raised serious concerns about unethical conduct and financial dishonesty.

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Reviews mention Communicative
Concert 8 Solutions Inc. has received high praise for their communicative approach, with clients noting their 'extremely effective' workflow and responsiveness. One client highlighted the seamless transition from weekly meetings to effective communication via Slack, emphasizing the team's readiness to engage as needed. Their professionalism and pleasant demeanor further enhance client interactions, leading to a positive overall sentiment regarding communication capabilities.

Helpdesk Services for AI Company

5.0 Apr 26, 2022

Extremely effective. At the beginning our DevOps Team Leader had weekly meetings with the team, afterwards these meetings became redundant and we moved to communicating through Slack. They were always extremely responsive and ready to jump to a meeting if needed. Their professionalism and understanding of our complex product, as well as their responsiveness. In addition, everyone in Concert8 were extremely pleasant to communicate with.
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Industry Experience

Concert 8 Solutions Inc. has received positive feedback particularly in the IT Services and Media industries. Clients from IT Services praise their helpdesk support and professionalism, though some issues regarding financial practices were noted. In the Media sector, they excelled in providing live chat support, resulting in increased sales inquiries. Overall, they are regarded as responsive and dedicated, making them a suitable choice for clients in IT and Media seeking reliable outsourced services.
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IT Services Other Industry Media

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Average Project Cost Breakdown

Less than $10,000 (2) $200,000 to $999,999 (1)

What Clients Have Said
Clients generally perceive Concert 8 Solutions Inc. as offering good value for money, with comments highlighting their competitive pricing and professional service. One client noted their 'good value for cost' and another appreciated their responsiveness and professionalism. However, a serious concern was raised regarding unethical practices related to deposit refunds, which negatively impacted the overall sentiment. Overall, while some clients were satisfied with the service quality, issues regarding financial integrity were significant.
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Makati, Philippines

Philippines Address: Ground Floor, Alco Building, 391 Sen. Gil J. Puyat Ave.
Makati, Philippines 1209
76 - 100

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Konnektors

4.1 7 reviews

$1,000+

< $25 / hr

10 - 49

Davao City, Philippines

Services provided

10% Customer Service Outsourcing

30% Email Marketing

15% Call Center Services +4

14% Back Office Outsourcing

11% Sales Outsourcing

10% Content Marketing

10% Social Media Marketing

Focus Areas

44% Chat Support Services

22% Email Support Services

17% Order Processing & Taking +1

17% Phone Support Services

Konnektors is a lead generation and sales process outsourcing firm with expertise in digital marketing and website development. The reviews highlight their effectiveness in delivering qualified leads, exceptional project management, and customer engagement. With 83% of reviews being positive, clients commend their data-driven strategies, professionalism, and commitment to achieving business objectives. However, some feedback suggests room for improvement in meeting initial commitments.

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Reviews mention Reasonable pricing
Clients have expressed positive sentiments regarding Konnektor's reasonable pricing. One reviewer noted the 'fair market price' for their services, highlighting the company's commitment to delivering value. Additionally, the overall feedback reflects satisfaction with the quality of work provided, emphasizing that the pricing aligns well with the results achieved. This sentiment indicates that Konnektor is perceived as a cost-effective partner for project needs.

Calling Services for Mobile Event App

5.0 Mar 19, 2020

Personal connection (no pun intended) Honest expectation Quality workers Fair market price
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Average Project Cost Breakdown

Less than $10,000 (5) $10,000 to $49,000 (2)

What Clients Have Said
Clients frequently commend Konnektors for their competitive pricing and the overall value they deliver. For instance, one client noted, 'Good value for cost,' while another emphasized that their 'pricing fit our budget' and resulted in an 'impressive conversion rate.' Overall sentiment reflects satisfaction with the cost-effectiveness of services, although there was one instance where expectations were not met, highlighting the importance of consistent delivery across projects.
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More responsive than most other service providers

Konnektors is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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United States (5) Australia (1)

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Dynamic Business Outsourcing Solutions

4.0 1 review

$5,000+

Undisclosed

50 - 249

Quezon City, Philippines

Services provided

20% Customer Service Outsourcing

20% Back Office Outsourcing

20% Call Center Services +2

20% IT Staff Augmentation

20% Staffing

Focus Areas

17% Chat Support Services

50% Order Processing & Taking

33% Phone Support Services

Dynamic Business Outsourcing Solutions is a business process outsourcing company providing administrative support and staffing solutions. Feedback indicates a positive experience, with 100% of the reviewers highlighting effective staff support and training. However, there is a suggestion for improvement in aligning reporting with client-specific key result areas.

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Industry Experience

Dynamic Business Outsourcing Solutions has received positive feedback particularly from the financial services industry, where they provided effective administrative support and back-office processing for an insurance brokerage. Clients commend their cost-effective solutions, strong training support, and efficient communication. Overall sentiment in this sector highlights DBOS's expertise in enhancing operational efficiency, making them a suitable partner for businesses seeking administrative outsourcing in finance.
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Financial services

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Average Project Cost Breakdown

$50,000 to $199,999 (1)

What Clients Have Said
Clients have expressed satisfaction with Dynamic Business Outsourcing Solutions' cost-effective services, highlighting their ability to provide comprehensive administrative support within budget. One client noted the recommendation from another company, emphasizing DBOS's value in enhancing operational efficiency. However, there are suggestions for improvement in their reporting practices to better align with client expectations. Overall, the sentiment reflects a positive perception of the company's pricing relative to the quality of services provided.
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VXI Global Solutions Inc.

Not yet reviewed

$25,000+

< $25 / hr

10,000+

Makati, Philippines

Services provided

45% Customer Service Outsourcing

25% Call Center Services

10% Back Office Outsourcing +3

10% Custom Software Development

5% AI Development

5% AR/VR Development

Focus Areas

35% Chat Support Services

45% Phone Support Services

10% Email Support Services +1

10% Order Processing & Taking

VXI Global Solutions Inc. Is a Customer Service Outsourcing company established in 1998. The company offers Customer Service Outsourcing and Call Center Services.
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Makati, Philippines

SM Cyber2, Jupiter and Zodiac Sts. cor. Buendia Ave.,
Makati, Philippines 1226
2001 - 5000

1639177775555

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PartnerHero

4.9 6 reviews

Undisclosed

< $25 / hr

1,000 - 9,999

Quezon City, Philippines

Services provided

60% Customer Service Outsourcing

10% Application Testing

10% Back Office Outsourcing +2

10% Call Center Services

10% Finance & Accounting Outsourcing (FAO)

Focus Areas

35% Chat Support Services

40% Email Support Services

20% Phone Support Services +1

5% Order Processing & Taking

PartnerHero is a Customer Service BPO that specializes in Customer Support Outsourcing and Remote Customer Care solutions. Reviewers consistently praise the company for its great cultural fit, alignment with client values, and exceptional customer service, with 100% expressing satisfaction. Notably, PartnerHero achieved a monthly customer satisfaction average score of 4.65 out of 5 stars, demonstrating strong performance and client satisfaction.

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1 of 2 Customer Service Outsourcing reviews are 5 stars

1 new review for Customer Service Outsourcing in past 6 months

$200,000 – $999,999 avg. project cost

Customer Service Outsourcing PROJECT HIGHLIGHT

Customer Support for OOH Media & Tech Company
4.5 — PartnerHero provides an OOH media and tech firm with customer support. The vendor manages requests from end customers, resolves tickets remotely, and provides training for the client's Tier 1 Read more
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Industry Experience

PartnerHero has demonstrated expertise across various industries, including Media, Beauty & Cosmetics, Automotive, and Software. Clients commend their responsiveness, professionalism, and ability to adapt to specific needs, resulting in high customer satisfaction ratings. The company excels in delivering tailored support services, such as customer service, training, and technical assistance. Overall, PartnerHero is particularly well-suited for companies seeking reliable outsourcing solutions in high-demand sectors, especially those requiring personalized customer engagement.
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Media Beauty & Cosmetics Software Automotive

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Average Project Cost Breakdown

$1,000,000 to $9,999,999 (2) Less than $10,000 (1) $10,000 to $49,000 (1) $200,000 to $999,999 (1)

What Clients Have Said
Clients consistently highlight PartnerHero's affordability and excellent value for money, noting that their pricing aligns well with project budgets. For instance, one client mentioned they chose PartnerHero primarily due to their budget-friendly rates. Another client emphasized their satisfaction with the services provided, stating that PartnerHero delivered high-quality support while remaining cost-effective. Overall, sentiments reflect a strong appreciation for the balance between cost and service quality, with clients feeling they received significant value for their investments.
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Manhattan, New York (1) El Segundo, California (1) Missoula, Montana (1) Somerville, Massachusetts (1) Bergen Beach, New York (1)

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Everise

Not yet reviewed

$250,000+

Undisclosed

10,000+

Taguig, Philippines

Services provided

10% Customer Service Outsourcing

10% AI Development

10% Application Testing +7

10% Blockchain

10% Branding

10% Call Center Services

10% Custom Software Development

10% Generative AI

10% IT Managed Services

10% Mobile App Development

Focus Areas

30% Chat Support Services

40% Phone Support Services

30% Email Support Services

Founded in 2016, Everise is a branding firm. In Singapore and Austin, Texas, the team specializes in Branding and IT managed services.
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Taguig, Philippines

West, corner, 3030, 11th Floor, Bonifacio One Technology Tower, Rizal Drive, 1634 31st Street, Taguig
Taguig, Philippines 1634
2001 - 5000

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Collective Solution

Not yet reviewed

$1,000+

< $25 / hr

1,000 - 9,999

Quezon City, Philippines

Services provided

35% Customer Service Outsourcing

40% Call Center Services

25% Back Office Outsourcing

Focus Areas

71% Chat Support Services

15% Phone Support Services

14% Order Processing & Taking

Collective Solution is a large answering service company founded in 2002. Their team provides Call Center Services and Customer Service Outsourcing.
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Quezon City, Philippines

41 Commonwealth Avenue
Quezon City, Philippines 1127
1001 - 2000

+63 2 8952 9575

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Intelassist

Not yet reviewed

$250,000+

< $25 / hr

1,000 - 9,999

Quezon City, Philippines

Services provided

30% Customer Service Outsourcing

40% Call Center Services

30% Back Office Outsourcing

Focus Areas

30% Chat Support Services

40% Phone Support Services

30% Email Support Services

Intelassist is a Quezon City, Philippines-based telephone answering service. Founded in 2007, the team provides Call Center Services and Back Office Outsourcing.
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Equicom Services, Inc.

Not yet reviewed

$10,000+

< $25 / hr

1,000 - 9,999

Manila, Philippines

Services provided

50% Customer Service Outsourcing

40% Back Office Outsourcing

10% Finance & Accounting Outsourcing (FAO)

Focus Areas

35% Chat Support Services

35% Email Support Services

30% Phone Support Services

Equicom Services, Inc., a Customer Service Outsourcing company, provides Customer Service Outsourcing and Back Office Outsourcing. The firm is in Manila, Philippines.
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KMC Solutions

Not yet reviewed

$1,000+

< $25 / hr

1,000 - 9,999

Taguig, Philippines

Services provided

10% Customer Service Outsourcing

60% Employer of Record (EOR) Services

10% Back Office Outsourcing +2

10% Finance & Accounting Outsourcing (FAO)

10% HR Outsourcing

Focus Areas

25% Chat Support Services

25% Email Support Services

25% Order Processing & Taking +1

25% Phone Support Services

KMC Solutions, an Employer of Record (EOR) Services company, was founded in 2010. The company offers Employer of Record (EOR) Services and Back Office Outsourcing.
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Visaya Knowledge Process Outsourcing Corporation

Not yet reviewed

$25,000+

< $25 / hr

50 - 249

Makati, Philippines

Services provided

34% Customer Service Outsourcing

51% Back Office Outsourcing

15% Finance & Accounting Outsourcing (FAO)

Focus Areas

50% Chat Support Services

50% Email Support Services

Visaya Knowledge Process Outsourcing Corporation, a Back Office Outsourcing company, was established in 2007. The agency specializes in Back Office Outsourcing and Customer Service Outsourcing.
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Outsourced VA

Not yet reviewed

$10,000+

< $25 / hr

10 - 49

Iloilo City, Philippines

Services provided

50% Customer Service Outsourcing

25% Back Office Outsourcing

15% Sales Outsourcing +1

10% Finance & Accounting Outsourcing (FAO)

Focus Areas

20% Chat Support Services

50% Phone Support Services

20% Email Support Services +1

10% Order Processing & Taking

Outsourced VA is a small Customer Service Outsourcing company. Established in 2009, the team provides Customer Service Outsourcing and Back Office Outsourcing.
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Omada One

Not yet reviewed

$5,000+

Undisclosed

250 - 999

Makati, Philippines

Services provided

25% Customer Service Outsourcing

25% Back Office Outsourcing

25% Call Center Services +1

25% Finance & Accounting Outsourcing (FAO)

Focus Areas

25% Chat Support Services

25% Email Support Services

25% Order Processing & Taking +1

25% Phone Support Services

Omada One is a phone answering service in Makati, Philippines and Mabalacat, Philippines. The team offers Call Center Services and Back Office Outsourcing.
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HSN Philippines, Inc.

Not yet reviewed

$5,000+

< $25 / hr

250 - 999

Mandaluyong, Philippines

Services provided

20% Customer Service Outsourcing

40% Call Center Services

15% Back Office Outsourcing +4

10% Sales Outsourcing

5% IT Managed Services

5% IT Staff Augmentation

5% Social Media Marketing

Focus Areas

20% Chat Support Services

70% Phone Support Services

10% Email Support Services

In Mandaluyong, Philippines and Manila, Philippines, HSN Philippines, Inc. Is a phone answering service. The team focuses on Call Center Services and Customer Service Outsourcing.
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LaQuest Inc

Not yet reviewed

$5,000+

$50 - $99 / hr

50 - 249

Taguig, Philippines

Services provided

20% Customer Service Outsourcing

24% Sales Outsourcing

20% Back Office Outsourcing +3

16% Call Center Services

10% CRM Consulting and SI

10% IT Strategy Consulting

Focus Areas

50% Chat Support Services

50% Email Support Services

Sales Outsourcing company LaQuest Inc is located in Taguig, Philippines and New Delhi, India. The team focuses on Sales Outsourcing and Back Office Outsourcing.
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PREMIUMHELP

5.0 4 reviews

$1,000+

< $25 / hr

250 - 999

Makati, Philippines

Services provided

10% Customer Service Outsourcing

60% Back Office Outsourcing

20% Social Media Marketing +1

10% Graphic Design

Focus Areas

100% Chat Support Services

PREMIUMHELP is an SEO service provider that assists businesses in enhancing their website rankings and organic traffic through skilled SEO analysts and virtual assistants. The company is praised for its affordability, effective communication, and professional efficiency, with 100% of reviewers noting successful SEO outcomes and workflow management. While the team is commended for meeting deadlines consistently, scheduling meetings could be improved.

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Industry Experience

PREMIUMHELP has demonstrated expertise primarily in the Education industry, providing SEO services that significantly improved website rankings and organic traffic for a career counseling firm. Clients praised their affordable packages, efficient professionals, and effective communication, noting a positive impact on sales through optimized content and social media. Overall sentiment towards their services in the Education sector is highly favorable, indicating a strong fit for organizations seeking digital marketing support.
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Education

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Average Project Cost Breakdown

$10,000 to $49,000 (1)

What Clients Have Said
Clients have consistently praised PREMIUMHELP for its affordability and value for money, noting that their packages are the most competitive in the market. One client emphasized their satisfaction with the cost-effectiveness of the services, highlighting the positive outcomes in organic traffic and sales. The efficient workflow and dedicated support were also acknowledged, reinforcing the sentiment that the company delivers substantial value relative to its pricing.
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Makati, Philippines

2210 Chino Roces Ave
Makati, Philippines 1233
151 - 200

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ShoreAgents

Not yet reviewed

$1,000+

< $25 / hr

50 - 249

Angeles, Philippines

Services provided

20% Customer Service Outsourcing

20% Back Office Outsourcing

20% Call Center Services +2

20% Sales Outsourcing

20% Staffing

Focus Areas

35% Chat Support Services

35% Phone Support Services

30% Email Support Services

Established in 2016, ShoreAgents is a call center. Located in Angeles, Philippines, the team provides Call Center Services and Back Office Outsourcing.
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Ameeratel

Not yet reviewed

Undisclosed

Undisclosed

250 - 999

Cebu City, Philippines

Services provided

15% Customer Service Outsourcing

30% Back Office Outsourcing

15% Call Center Services +6

10% Building Security Services

10% IT Managed Services

10% Sales Outsourcing

4% HR Outsourcing

4% Staffing

2% PEO/Employee Leasing

Focus Areas

25% Chat Support Services

25% Email Support Services

25% Order Processing & Taking +1

25% Phone Support Services

Ameeratel is a Back Office Outsourcing company launched in 2012. The agency provides Back Office Outsourcing and Call Center Services, and is midsize.
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247 CSR

Not yet reviewed

Undisclosed

Undisclosed

250 - 999

Makati, Philippines

Services provided

25% Customer Service Outsourcing

50% Call Center Services

25% Back Office Outsourcing

Focus Areas

25% Chat Support Services

25% Email Support Services

25% Order Processing & Taking +1

25% Phone Support Services

247 CSR is a phone answering service. The team specializes in Call Center Services and Back Office Outsourcing and is in Makati, Philippines and Batangas, Philippines.
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Top Chat Support Services in the Philippines

List of the Top Philippines Chat Support Companies

Reviews mention Knowledgeable

Data Entry for E-Commerce Company

Call Center Services for Logistics Company

Customer Support Services for Petrochemical Company

Reviewed 1 time in the past 6 months

Chat Support Services Experience

Reviewed 14 times in the past 6 months

Chat Support Services Experience

Reviews mention Communicative

Asset Procurement for Expense Management Software Company

Virtual Assistant Recruitment for Spa

Video Production for Animation Company

BPO for E-commerce Mergers & Acquisitions Firm

Back Office Services for Telecommunications Company

Chat Support Services Experience

Customer Service Outsourcing for Breastfeeding Product Brand

Reviewed 1 time in the past 6 months

Back Office & Customer Service Outsourcing for Law Firm

Industry Experience

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Average Project Cost Breakdown

What Clients Have Said

Back-Office Mgmt & Customer Service for Financial Nonprofit

Industry Experience

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Average Project Cost Breakdown

What Clients Have Said

Customer Service Outsourcing for E-Commerce Platform

Industry Experience

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Staffwiz LLC is very responsive

Reviews mention Great team

Customer Service Outsourcing for Parking Software Company

BPO for Meditation App Business

Chat Support Services Experience

Reviews mention Timely

Call Center Services for Marketing Agency

Customer Support & Call Center Services for SEO Company

Customer Support/Back-Office Services for Data Solutions Co

Back-Office/Customer Service Outsourcing for Software Dev Co

Reviewed 4 times in the past 6 months

Average Project Cost Breakdown

What Clients Have Said

Reviews mention Well-organized projects

Task Automation & Data Gathering for Fintech Company

Industry Experience

Select Industry to see insights

Average Project Cost Breakdown

What Clients Have Said

Reviews mention Timely

Staffing & Back-Office Outsourcing for Mgmt Sourcing Company

Accounting Services for Equity Firm

Recruitment Services for Property Management Firm

Recruitment Process Outsourcing for Executive Recruiting Co

BPO & Back-Office Staff Augmentation for Consumer Goods Co

Customer Service Outsourcing for Consumer Products Co

Industry Experience

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Booth is very responsive

Industry Experience

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Average Project Cost Breakdown

What Clients Have Said

Outsourced is responsive

Customer Service & Sales for Property Investment Platform

Industry Experience

Average Project Cost Breakdown

What Clients Have Said

Chat Support Services Experience

Industry Experience

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SPLACE BPO is very responsive

Reviews mention Efficient

BPO Services for Tech Company

Industry Experience

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Average Project Cost Breakdown

What Clients Have Said