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Top Chat Support Services in India

Ratings Updated: April 1, 2026

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TECHSPEED INC

4.9 18 reviews

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Premier Verified

$1,000+

< $25 / hr

50 - 249

Pune, India

Services provided

15% Customer Service Outsourcing

20% Back Office Outsourcing

15% Data Annotation Services +5

15% Document Digitization & Management

10% Call Center Services

10% Content Moderation Services

10% Litigation Support Services

5% Transcription

Focus Areas

25% Chat Support Services

30% Order Processing & Taking

25% Email Support Services +1

20% Phone Support Services

TECHSPEED INC is a Customer Service Outsourcing provider specializing in data entry and call center solutions. The reviews are overwhelmingly positive, noting a high accuracy rate in data entry and effective issue resolution during customer calls. Approximately 100% of reviewers commend their proactive communication and commitment to quality and efficiency.

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3 of 3 reviews are 5 stars

1 new review for Customer Service Outsourcing services

Unknown avg. project cost

Reviewed 3 times in the past 6 months
In the past six months, TECHSPEED INC has received positive feedback for their professionalism, timely delivery, and effective communication. Clients praised their accuracy and responsiveness, with one noting their ability to deliver extensive election information faster than competitors. Another client highlighted the high accuracy in data entry with minimal corrections needed. Overall, clients expressed high satisfaction, with no significant areas for improvement identified.
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1 of 1 Chat Support Services reviews is 5 stars

1 new review for Chat Support Services in past 6 months

Unknown avg. project cost

Chat Support Services Experience

Overall feedback for TECHSPEED INC in Chat Support Services is highly positive, with 100% of clients noting responsive communication and effective project management. Reviewers reported an impressive call handling rate of 50+ daily and a high issue resolution rate on the first call. Clients emphasize the company's proactive approach and commitment to quality, with no identified areas for improvement. The sentiment reflects strong expertise and customer satisfaction, establishing TECHSPEED INC as a reliable partner in this service area.
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Average Project Cost Breakdown

Less than $10,000 (6) $10,000 to $49,000 (5)

What Clients Have Said
Clients consistently highlight TECHSPEED INC's competitive pricing and exceptional value for money. One client noted they chose TECHSPEED for their 'good value for cost,' emphasizing the superior volume and speed of deliverables compared to other vendors. Another pointed out that their pricing fit within budget while maintaining high-quality service. Overall, the sentiment reflects strong satisfaction with the cost-effectiveness and reliability of TECHSPEED's services, with multiple clients expressing no identified areas for improvement.
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More responsive than most other service providers

TECHSPEED INC is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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ContactPoint 360

4.8 6 reviews
Premier Verified

$1,000+

$25 - $49 / hr

1,000 - 9,999

Bengaluru, India

Services provided

29% Customer Service Outsourcing

41% Call Center Services

19% Back Office Outsourcing +1

11% Sales Outsourcing

Focus Areas

25% Chat Support Services

45% Phone Support Services

20% Email Support Services +1

10% Order Processing & Taking

ContactPoint 360 is a Customer Service BPO and outsourcing company specializing in call center solutions and remote customer care. The reviews reflect an overwhelmingly positive response, with significant improvements in response times and customer satisfaction mentioned by all clients. Approximately 100% of reviewers commend their adaptability and seamless integration, likening their service to an internal team. Some suggest enhanced reporting detail would add further value.

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Reviews mention Reliable
The feedback regarding ContactPoint 360 emphasizes their reliability in project management. Clients noted that deliverables were completed on schedule, and the team responded promptly to adjustments. One client highlighted the organized approach and the consistent resolution of support requests, leading to improved customer feedback. Overall, the sentiment reflects a strong trust in their ability to manage communications effectively and adapt to client needs.

Back-Office/Customer Service Outsourcing for Software Dev Co

5.0 Jan 12, 2026

Their project management approach was organized and reliable. Deliverables were completed on schedule, and the team responded quickly whenever adjustments were required.
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Industry Experience

ContactPoint360 has demonstrated expertise across automotive, advertising & marketing, and consumer products industries. Feedback highlights their strengths in improving customer support response times, enhancing operational efficiency, and providing a seamless integration with internal teams. Overall sentiment is highly positive, with clients praising their professionalism, proactive project management, and ability to scale quickly while maintaining quality. This provider is particularly well-suited for companies looking to enhance customer experience and streamline back-office operations.
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Advertising & marketing Automotive Consumer products & services

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Average Project Cost Breakdown

Less than $10,000 (2) $10,000 to $49,000 (1)

What Clients Have Said
Clients consistently highlight ContactPoint 360's competitive pricing and strong value for money. For instance, one client noted that their 'pricing fit our budget' and emphasized 'good value for cost.' Another client echoed this sentiment, stating that the company provided 'great culture fit' and 'good value for cost.' Overall, the feedback reflects a positive sentiment towards the company's affordability and the quality of services provided, solidifying their reputation as a cost-effective solution.
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Bengaluru, India

19, 4th C Cross Rd, KHB Colony, Industrial Area, 5th Block, Koramangala
Bengaluru, India 560068
201 - 250

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Outsourced

5.0 11 reviews
Verified

Undisclosed

Undisclosed

1,000 - 9,999

Ahmedabad, India

Services provided

15% Customer Service Outsourcing

15% Back Office Outsourcing

15% Finance & Accounting Outsourcing (FAO) +4

15% HR Outsourcing

15% IT Staff Augmentation

15% Staffing

10% Call Center Services

Focus Areas

25% Chat Support Services

25% Email Support Services

25% Order Processing & Taking +1

25% Phone Support Services

Outsourced specializes in Customer Support Outsourcing, providing administrative and IT support services. Reviews highlight their effective communication, responsiveness, and proactive problem-solving capabilities. Clients appreciate their ability to adapt to various time zones and ensure seamless integration with existing systems. Outsourced demonstrates reliability and a commitment to client satisfaction, making them a strong candidate for BPO needs.

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More responsive than most other service providers

Outsourced is responsive
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Australia (3) United States (3) Canada (1) Israel (1) Switzerland (1)

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Ahmedabad, India

Mondeal Heights, B Wing, 6th Floor, Sarkhej, Gujarat
Ahmedabad, India 382210
151 - 200

+61 2 8103 3124

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TDCX

4.8 12 reviews
Verified

$100,000+

Undisclosed

10,000+

Hyderabad, India

Services provided

50% Customer Service Outsourcing

20% Sales Outsourcing

10% Business Consulting +2

10% Call Center Services

10% Content Moderation Services

Focus Areas

27% Chat Support Services

40% Email Support Services

33% Phone Support Services

TDCX is a Customer Support Outsourcing firm specializing in call center solutions and customer service BPO. Their reviews indicate a strong performance in efficiency and quality, with 100% positive feedback highlighting their impactful analysis and robust client relationships. TDCX's transparent culture fosters trust and operational enhancements, making them a reliable partner for outsourced customer support.

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Reviews mention Proactive
TDCX has been consistently praised for their proactive approach in client engagements. Clients noted their quick adaptability to process changes and their initiative in identifying improvement opportunities. One client highlighted TDCX's ability to suggest innovative solutions and conduct timely analyses, while another emphasized their proactive management style, which often anticipates issues before they escalate. Overall, the sentiment reflects a strong appreciation for TDCX's commitment to collaboration and problem-solving.

Call Center Services for Global Tech Company

5.0 Jun 25, 2021

TDCX has a high bar on operational rhythm and cadence - 90% of the time they run the business on their own without any intervention needed from our teams. The remaining times, they are proactive in identifying areas of opportunity and partner with us on solving the issues before they become trends. They manage a large portion of APAC business with us and we trust their ability to deliver the best possible outcomes to our customers!
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Call Center Services for Tech Company

5.0 Jun 16, 2021

Innovation and proactive support is another measurement area for TDCX, including how much they can motivate the team in order to reduce attrition rates. There’s a high demand for top talent in Barcelona, especially with multiple language skills. We want to keep good talent within the business, and they manage to help us do this. They listen closely to our needs, and they actively support our business requirements, even outside the core areas we define in our scope of work.
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1 of 1 Customer Service Outsourcing reviews are 5 stars

$1,000,000 – $9,999,999 avg. project cost

Customer Service Outsourcing PROJECT HIGHLIGHT

Customer Service, Security & Risk Assessment for Fintech Co
5.0 — TDCX provides a fintech company with scalable operations for customer service, account security, and merchant risk assessments. They provide a thousand-person team to operate at multiple service Read more
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Singapore (7) Germany (1) Spain (1) United States (1)

This provider is available in 32 time zones:

Near East Time (NET)

Middle East Time (MET)

China Taiwan Time (CTT)

Brazil Eastern Time (BET)

Greenwich Mean Time (GMT)

India Standard Time (IST)

Japan Standard Time (JST)

Midway Islands Time (MIT)

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Hyderabad, India

Unit No 1203 & 1204, South Wing, Survey No. 83/1, 12th Floor, Skyview 20
Hyderabad, India 500032
751 - 1000

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Go4customer

5.0 5 reviews

Undisclosed

Undisclosed

1,000 - 9,999

Noida, India

Services provided

30% Customer Service Outsourcing

40% Call Center Services

20% Market Research +1

10% Sales Outsourcing

Focus Areas

25% Chat Support Services

25% Email Support Services

25% Order Processing & Taking +1

25% Phone Support Services

Go4customer is a Customer Service BPO offering comprehensive call center outsourcing solutions. The company has a strong reputation, with reviews highlighting increased client satisfaction, enhanced staff morale, and improved compliance. Approximately 100% of reviewers praise their personalized approach and responsiveness, emphasizing timely delivery and strategic problem-solving in customer support outsourcing.

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Reviews mention Innovative
Client feedback highlights Go4Customer's innovative approach, particularly their data-driven methods and commitment to continuous improvement. One client noted their 'forward-thinking and innovative mindset,' which contributed to enhanced customer satisfaction and operational efficiency. The integration of call analytics and tracking tools was specifically praised for optimizing performance and identifying improvement areas. Overall, the sentiment regarding Go4Customer's innovation is highly positive, with clients appreciating their dedication to adopting new technologies and refining their services.

Call Center Services for Digital Mareketing & IT Company

5.0 Jul 27, 2023

The most impressive and unique aspect of Go4Customer is their unwavering commitment to customer satisfaction. They prioritize their clients' needs and go above and beyond to ensure that each customer receives personalized attention and exceptional service. Additionally, their data-driven approach and continuous efforts to improve their services showcase a forward-thinking and innovative mindset. This customer-centric focus sets them apart, making them stand out as a truly remarkable and outstanding company in the digital marketing and call center services industry.
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1 of 1 Customer Service Outsourcing reviews are 5 stars

1 new review for Customer Service Outsourcing in past 6 months

$10,000 – $49,000 avg. project cost

Customer Service Outsourcing PROJECT HIGHLIGHT

Customer Service & Back-Office for Residential Support Co
5.0 — Go4customer provided call center services for a residential support services company. The team was responsible for 24/7 support, staff support, client support, compliance training, and reporting. Read more
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Industry Experience

Go4Customer has received positive feedback primarily in the Healthcare and Information Technology sectors. In Healthcare, clients appreciated their 24/7 support, compliance training, and impact on client satisfaction, reflecting strong operational efficiency. In the IT industry, their call center services significantly improved customer support and lead generation, showcasing their commitment to customer satisfaction and reliability. Overall, Go4Customer is well-suited for organizations seeking effective call center solutions in both Healthcare and IT, demonstrating expertise and adaptability.
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IT Services Healthcare Information technology

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Average Project Cost Breakdown

Less than $10,000 (2) $10,000 to $49,000 (2)

What Clients Have Said
Clients consistently highlight Go4Customer's competitive pricing and strong value for money. For instance, one client noted the 'good value for cost' and another emphasized that their 'billing is easier to read and pay.' Overall sentiment reflects satisfaction with cost-effectiveness, as clients reported significant monthly savings, such as $1,000 and $4,000, while receiving quality service. This underscores Go4Customer's commitment to delivering effective solutions at reasonable prices.
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MattsenKumar LLC

4.2 6 reviews

$1,000+

< $25 / hr

1,000 - 9,999

Gurugram, India

Services provided

20% Customer Service Outsourcing

25% Back Office Outsourcing

25% Call Center Services +2

20% Sales Outsourcing

10% Transcription

Focus Areas

30% Chat Support Services

30% Email Support Services

20% Order Processing & Taking +1

20% Phone Support Services

MattsenKumar LLC is a versatile business process outsourcing company offering a range of services, including digitization, call center operations, and telesales. The company is highly praised for adaptability, communication, and service quality, with 100% of reviews highlighting these attributes as strengths. The company demonstrates efficiency and adaptability, showing significant improvements in project outcomes, such as reduced processing times and increased sales conversions.

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Industry Experience

MattsenKumar LLC has garnered positive feedback across various industries including Financial Services, Consumer Products, and Business Services. Clients commend their adaptability and responsiveness, particularly in call center operations and customer service management. In the Financial Services sector, they excel in providing efficient customer support for loans and financial products, while in the Consumer Products field, they enhance customer relationships through effective inbound services. Overall, their strengths lie in flexibility, effective communication, and a commitment to client satisfaction, making them a strong choice for businesses in these sectors.
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Other Industry Financial services Business services Consumer Products

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Average Project Cost Breakdown

$10,000 to $49,000 (2) $50,000 to $199,999 (1) $200,000 to $999,999 (1)

What Clients Have Said
Clients express a strong positive sentiment regarding MattsenKumar LLC's cost-effectiveness and value for money. One client highlighted that they provide 'good services at reasonable prices,' while another mentioned a monthly investment of approximately $16,000–$20,000, which they deem worthwhile due to the quality of service received. Overall, clients appreciate the adaptability and responsiveness of MattsenKumar, indicating that the pricing aligns well with the value delivered.
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India (4) United States (1)

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Gurugram, India

430, Udyog Vihar, Phase IV
Gurugram, India 122015
1001 - 2000

+91 124 432 0055

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Tasks Expert- A Virtual Assistant Company

5.0 38 reviews

$5,000+

< $25 / hr

250 - 999

Kalyan, India

Services provided

10% Customer Service Outsourcing

25% Call Center Services

15% Back Office Outsourcing +5

10% Finance & Accounting Outsourcing (FAO)

10% Graphic Design

10% Sales Outsourcing

10% Web Design

10% Web Development

Focus Areas

40% Chat Support Services

40% Email Support Services

10% Order Processing & Taking +1

10% Phone Support Services

Tasks Expert- A Virtual Assistant Company specializes in Customer Service BPO, offering tailored remote customer care solutions. Reviews highlight their effective management of multilingual support and e-commerce logistics, resulting in improved customer satisfaction and loyalty. 100% of reviewers commend their professionalism, yet documentation processes caused minor delays. Task Expert is praised for aligning well with client values and enhancing brand experience.

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3 of 3 Customer Service Outsourcing reviews are 5 stars

$50,000 – $199,999 avg. project cost

Customer Service Outsourcing PROJECT HIGHLIGHT

Order Management & Logistics Support for Stationery Company
5.0 — Tasks Expert- A Virtual Assistant Company provided a stationery company's order management and logistics support. The team implemented a tracking system that kept customers informed through email Read more
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Industry Experience

Tasks Expert- A Virtual Assistant Company has demonstrated strong capabilities across various industries including Financial Services, Healthcare, Hospitality, and Consumer Products. Clients consistently praise their attention to detail, responsiveness, and the ability to improve operational efficiency. In Financial Services, they are noted for enhancing lead generation and client communication. In Healthcare, their support significantly eased administrative burdens. Overall, feedback reflects a positive sentiment, indicating that they are particularly well-suited for clients seeking efficient administrative and operational support.
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Financial services Hospitality & leisure Legal IT Services Consumer products & services Wellness & Fitness Consumer Products Advertising & marketing Supply Chain, Logistics, and Transport Telecommunications Real estate Business services Consulting Healthcare

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Average Project Cost Breakdown

$10,000 to $49,000 (4) Less than $10,000 (2) $50,000 to $199,999 (2) $200,000 to $999,999 (1)

What Clients Have Said
Clients consistently commend Tasks Expert- A Virtual Assistant Company for their exceptional value for money, noting flexible pricing that aligns with budgets. One client highlighted a $599 monthly investment yielding significant efficiency gains, while another emphasized the 'good value for cost' in lead generation efforts. Overall, feedback reflects a strong sentiment towards their cost-to-performance ratio, with many clients appreciating the professional, reliable service that allows them to focus on core business activities.
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Kalyan, India

Tasks Expert, Office #1-3 Vrindavan Palms, near Union Bank G wing, Khadakpada
Kalyan, India 421301
151 - 200

+1(913) 228-2655

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Call2Customers

4.8 10 reviews

$1,000+

< $25 / hr

250 - 999

New Delhi, India

Services provided

30% Customer Service Outsourcing

30% Back Office Outsourcing

30% Call Center Services +1

10% Sales Outsourcing

Focus Areas

33% Chat Support Services

33% Email Support Services

17% Order Processing & Taking +1

17% Phone Support Services

Call2Customers is a Customer Service BPO company specializing in Customer Support Services and Call Center Outsourcing. Reviews highlight their proficiency in maintaining brand alignment, reducing response times, and enhancing customer satisfaction, with over 90% of feedback being positive. Their ability to adapt and provide professional, reliable support is frequently praised, establishing them as a dependable partner for customer care outsourcing needs.

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Reviews mention Proactive
The feedback regarding Call2Customers highlights their proactive approach in project management and communication. Clients noted their responsiveness to requests and ability to quickly adapt to changes. A key instance mentioned was their regular check-ins, which ensured alignment on goals. Clients appreciated the team's initiative in resolving issues and maintaining clear timelines, contributing significantly to project success. Overall, the sentiment reflects a strong appreciation for their proactive engagement and dedication to client satisfaction.

Customer Support Services for Personal Care Brand

5.0 Jan 21, 2025

Throughout our collaboration, Call2Customers showed outstanding project management skills. When we had particular requirements or modifications, Call2Customers was prompt and efficient. Their staff always communicated with us in a proactive manner and provided solutions that matched our changing needs. Additionally remarkable were their proactive communication style, meticulous attention to detail, and readiness to adjust to our particular requirements. Although we had a very good experience with Call2Customers, we could do better at offering more proactive fixes for persistent customer problems.
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1 of 1 Customer Service Outsourcing reviews are 5 stars

1 new review for Customer Service Outsourcing in past 6 months

Less than $10,000 avg. project cost

Customer Service Outsourcing PROJECT HIGHLIGHT

Customer Support Services for Personal Care Brand
5.0 — Call2Customers managed the operations of a personal care brand's customer service contact center. They offered 24/7 assistance, including processing orders and returns and addressing customer Read more
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Average Project Cost Breakdown

Less than $10,000 (6)

What Clients Have Said
Clients generally praise Call2Customers for their cost-effectiveness and value for money. For instance, the CEO of Bleach London highlighted their 'good value for cost,' while the Founder of LevelUp Leads noted that their pricing 'fit our budget.' Overall sentiment reflects satisfaction with the balance between service quality and pricing, with several clients expressing that Call2Customers exceeded expectations and provided excellent support without excessive costs.
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United States (2) England (2) India (1) Kuwait (1)

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Octopus Tech Solutions

4.9 5 reviews

$1,000+

< $25 / hr

50 - 249

Amritsar, India

Services provided

30% Customer Service Outsourcing

30% Call Center Services

20% Sales Outsourcing +2

10% Search Engine Optimization

10% Web Design

Focus Areas

36% Chat Support Services

36% Email Support Services

28% Phone Support Services

Octopus Tech Solutions is a call center service provider specializing in telemarketing, lead generation, and customer support services. Across client reviews, 100% of feedback is positive, highlighting their dedication, effective communication, and ability to meet deadlines. Notably, 60% of reviewers commend their responsiveness, and several emphasize their competitive pricing and willingness to adapt to client needs.

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Reviews mention High-quality work
Octopus Tech Solutions has received high praise for their quality of work, with clients noting their dedication and responsiveness. One client highlighted their impressive lead generation capabilities, resulting in a significant number of leads in a short timeframe. Another client emphasized their superior performance compared to previous vendors, with consistently high conversion rates and effective communication. Overall, clients commend Octopus Tech Solutions for their commitment to delivering excellent results without any noted areas for improvement.

Lead Generation for Real Estate Company

5.0 May 15, 2019

They were very responsive, especially when we gave feedback about their work. Also, the reports they delivered were amazing.
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Industry Experience

Octopus Tech Solutions has received positive feedback across several industries, including Real Estate, Business Services, Logistics & Supply Chain, and Agriculture. Clients commend their expertise in lead generation, effective communication, and responsiveness. In Real Estate, they excelled in generating leads, while in Business Services, they effectively informed customers of new offerings. Their performance in Logistics resulted in successful vendor registrations, and in Agriculture, they enhanced customer engagement significantly. Overall, Octopus Tech Solutions is well-regarded for their operational efficiency and commitment to client needs across these sectors.
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Real estate Business services Logistics & Supply Chain Agriculture

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Average Project Cost Breakdown

Less than $10,000 (1) $10,000 to $49,000 (1)

What Clients Have Said
Octopus Tech Solutions is recognized for offering reasonable pricing and delivering strong value for money. Clients, such as Alpha Corp and ePayLater, highlighted their competitive costs and effective service delivery, leading to successful project outcomes. Feedback emphasized their dedication and responsiveness, with one client noting, 'They understood our requirements and offered reasonable prices.' Overall, the sentiment reflects satisfaction with both the cost and the quality of the services provided.
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RIOT Enterprise

5.0 2 reviews

$1,000+

< $25 / hr

10 - 49

Gurugram, India

Services provided

70% Customer Service Outsourcing

30% Back Office Outsourcing

Focus Areas

25% Chat Support Services

60% Email Support Services

15% Order Processing & Taking

RIOT Enterprise is a customer and technical support company specializing in customer relationship management, order processing, and technical support services. Based on client reviews, 100% of feedback is positive, highlighting their effective communication, accountability, and knowledge. Clients appreciate their proactive approach, though there's room for improvement in initiating solutions independently.

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Reviews mention Communicative
Clients consistently highlight RIOT Enterprise's strong communication skills, noting their responsiveness and clarity in interactions. One client emphasized the team's daily communication via Slack and Monday, along with timely responses to messages. Additionally, the manager, Dee, is praised for her effective management and direct communication, which fosters efficiency. Overall, the sentiment regarding RIOT Enterprise's communicative abilities is highly positive, reinforcing their role as a vital partner in client projects.

Customer Service & Internal Process Dev for E-Commerce Co

5.0 Sep 1, 2022

Daily communication in slack and Monday. Monthly reports and monthly meetings. The flow is top level and they respond to all messages in a timely matter. They communicate very very well in english!
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Industry Experience

RIOT Enterprise has received positive feedback primarily within the Consumer Products and Technology industries. Clients praise their efficiency in customer service and support, noting their effective communication and adaptability. In Consumer Products, they enhance operational growth and customer satisfaction, while in Technology, they contribute to improved customer experience, reflected in positive product ratings. Overall sentiment indicates strong expertise in customer relations, making them a suitable partner for businesses focusing on consumer engagement and support.
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Consumer Products Other Industry

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Average Project Cost Breakdown

$10,000 to $49,000 (1)

What Clients Have Said
Clients have expressed strong satisfaction with RIOT Enterprise's cost-effectiveness and overall value for money. One client noted that RIOT is essential for their business's sustainability and growth, emphasizing they would not have achieved success without the firm. Another client highlighted the notable improvement in customer support ratings across platforms, attributing it to RIOT's effective service. Overall, feedback indicates that RIOT Enterprise provides quality services that justify their pricing, with room for incremental improvements in communication.
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$1,000 Best for droshipping businesses $2,000 Best for mid size ecommerce brands $3,000 Best for mid size Tech companies

Outsource Your Customer Service Today!
Overall management of your store - Customer support - Logistics management - Supplier chain management
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eDataIndia

5.0 1 review

Undisclosed

Undisclosed

50 - 249

Delhi, India

Services provided

40% Customer Service Outsourcing

40% Back Office Outsourcing

10% Finance & Accounting Outsourcing (FAO) +2

5% Search Engine Optimization

5% Social Media Marketing

Focus Areas

100% Chat Support Services

eDataIndia is a database management company known for its professionalism and attention to detail. They maintain strong communication, often accommodating clients' schedules across different time zones. All reviews highlight positive experiences, emphasizing reliable service and a proactive approach, with 100% of reviewers expressing satisfaction with no areas for improvement noted.

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Industry Experience

eDataIndia has received positive feedback primarily within the real estate industry, where their professionalism and attention to detail were highly praised. Clients appreciated their commitment to communication and timely project management, noting the consistent quality of service. Their ability to work flexibly across time zones has also been highlighted as a strength. Overall, eDataIndia is well-suited for clients in real estate seeking reliable database management and support.
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Real estate

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Average Project Cost Breakdown

$10,000 to $49,000 (1)

What Clients Have Said
Clients commend eDataIndia for providing excellent value for money, particularly highlighting their professionalism and attention to detail. One client noted the company's willingness to accommodate schedules, which enhanced communication and project management. Overall sentiment reflects satisfaction with the cost of services, as clients feel they receive quality work in return for their investment, leading to long-term partnerships.
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MMF INFOTECH TECHNOLOGIES PVT. LTD.

5.0 1 review

$1,000+

< $25 / hr

50 - 249

Indore, India

Services provided

10% Customer Service Outsourcing

20% Back Office Outsourcing

10% Advertising +6

10% Mobile App Development

10% Pay Per Click

10% Search Engine Optimization

10% Social Media Marketing

10% Web Design

10% Web Development

Focus Areas

100% Chat Support Services

MMF INFOTECH TECHNOLOGIES PVT. LTD. is a mobile app development company known for its technical expertise and user-friendly solutions. With a focus on app functionality and security, they maintain high client satisfaction. Approximately 90% of reviewers highlight their innovative approaches and responsiveness, though some mention occasional communication challenges due to language barriers.

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Industry Experience

MMF INFOTECH TECHNOLOGIES PVT. LTD. has demonstrated expertise primarily in the Home Services industry, specifically through mobile app development for veterinary services. Clients have praised their technical proficiency, effective communication, and innovative problem-solving abilities, leading to successful app performance metrics such as user retention and satisfaction. The overall sentiment is highly positive, indicating that their collaborative approach and attention to user needs make them a strong fit for projects within the health and pet care sectors.
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Home Services

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Average Project Cost Breakdown

What Clients Have Said
Clients have praised MMF INFOTECH TECHNOLOGIES PVT. LTD. for their exceptional value for money, noting that the team is responsive and attentive to project needs. One client emphasized their innovative solutions and technical expertise, while another highlighted the company's ability to adapt to changing project scopes. However, there were mentions of occasional communication challenges and the need for clearer ongoing support plans. Overall, the sentiment regarding cost and value is positive, indicating a strong return on investment.
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Virva Infotech

5.0 14 reviews

$1,000+

< $25 / hr

10 - 49

Rajkot, India

Services provided

30% Customer Service Outsourcing

25% Mobile App Development

15% Web Development +3

10% Application Management & Support

10% Low/No Code Development

10% Other Application Development

Focus Areas

25% Chat Support Services

25% Email Support Services

25% Order Processing & Taking +1

25% Phone Support Services

Virva Infotech is a web development company recognized for its adept handling of diverse projects, from website redesigns to complex social networking apps. Client feedback reflects a high satisfaction rate, with 100% of reviewers highlighting their project management skills and commitment to delivering on time and within budget. Their flexibility and dedication to client success are frequently praised.

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Reviews mention Professional
Clients have consistently praised Virva Infotech for their professionalism, noting transparent processes and effective communication. One client highlighted their flexibility in pricing and delivery, while another emphasized the timely management of projects and attention to requirements. The overall sentiment reflects confidence in their ability to maintain high standards in client care and project execution, contributing to measurable success such as a 75% increase in visitors and doubled online revenue.

E-Commerce Development for Product Design Firm

5.0 Feb 18, 2025

Project was managed by a project manager and 2 team members. Project was delivered on time and everything was met. Virva Infotech paid attention to all the requirements and QA team ensured everything was done as requested. Virva Infotech’s processes are transparent and communication is professional.
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Industry Experience

Virva Infotech has garnered positive feedback across several industries, including Design, Information Technology, and Advertising & Marketing. Clients commend their expertise in website development, e-commerce integration, and application design, highlighting significant outcomes such as increased web traffic and client retention. The overall sentiment reflects a strong commitment to project success, timely delivery, and effective communication, making them a suitable partner for businesses seeking support in digital transformation and marketing solutions.
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Design Information technology Advertising & marketing

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Average Project Cost Breakdown

$10,000 to $49,000 (2) Less than $10,000 (1)

What Clients Have Said
Clients consistently report that Virva Infotech offers excellent value for money, with pricing fitting their budgets and aligning well with project expectations. For instance, one client highlighted the 'good value for cost' and the company's flexibility with pricing. Another mentioned that they consistently meet or remain under budget while delivering quality work on time. Overall, the sentiment reflects satisfaction with the cost-effectiveness and transparency of pricing, contributing to a strong partnership.
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United States (2) Canada (1)

This provider is fluent in 2 languages:

English

Hindi

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RPR Services, LLC.

4.8 4 reviews

$10,000+

< $25 / hr

10 - 49

Nagpur, India

Services provided

10% Customer Service Outsourcing

50% Back Office Outsourcing

30% Commercial Property Management +1

10% Web Design

Focus Areas

100% Chat Support Services

RPR Services, LLC. specializes in property preservation data processing, assisting companies with tasks such as work order management, photo uploads, and invoice processing. Reviews highlight their robust service coverage, competitive pricing, and effective communication, with 100% of clients noting their reliability and dedication. However, some suggest improvements in consistent attention to detail and adaptability to client training.

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Reviews mention Communicative
Clients have reported that RPR Services, LLC demonstrates strong communication skills, highlighted by Rohit’s constant engagement via email and Skype. One client noted, "Rohit stays in constant communication with us, which made it easy to train his team." Overall, the sentiment is positive, with clients appreciating the responsiveness, although there are suggestions for improvement in proactive communication when facing uncertainties.

Client Support for Asset Protection Company

4.0 Aug 27, 2020

As for communication, we talk through email and Skype. Rohit stays in constant communication with us, which made it easy to train his team. Their company has been the only one that could handle this client.
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Industry Experience

RPR Services, LLC has demonstrated expertise primarily in the real estate sector, particularly in property preservation and management for banks and mortgage entities. Clients have praised their efficiency in processing work orders, photo uploads, and invoicing, noting significant relief from administrative burdens. Overall sentiment reflects satisfaction with their competitive pricing, robust coverage, and effective communication, though there are suggestions for improvement in attention to detail. This provider appears well-suited for businesses within the real estate industry seeking reliable administrative support.
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Real estate

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Average Project Cost Breakdown

Less than $10,000 (1) $50,000 to $199,999 (1)

What Clients Have Said
RPR Services, LLC is noted for its competitive pricing and value for money, as highlighted by clients who commend their reasonable rates and robust coverage. One client mentioned they found RPR's rates attractive compared to a previous provider, while another emphasized their affordability in alleviating administrative burdens. Overall, the sentiment reflects satisfaction with the cost-effectiveness of their services, though some reviews indicate a desire for improved attention to detail.
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Nagpur, India

RPR Services, LLC. Maharashtra
Nagpur, India 440024
41 - 49

(302) 200-2880

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Tech Fi Technologies

4.9 12 reviews

$1,000+

< $25 / hr

50 - 249

Gurugram, India

Services provided

25% Customer Service Outsourcing

45% Call Center Services

15% Content Moderation Services +2

10% Sales Outsourcing

5% Back Office Outsourcing

Focus Areas

25% Chat Support Services

25% Email Support Services

25% Order Processing & Taking +1

25% Phone Support Services

Tech Fi Technologies specializes in Customer Support Outsourcing with a focus on chat support services. The overall feedback highlights their timely, high-quality resolutions, strong project management, and responsiveness. Clients appreciate their detailed reporting and analytics, which contribute to improved customer satisfaction scores.

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Reviews mention Efficient
Tech Fi Technologies has received positive feedback regarding their efficiency, particularly in their call center services. A client noted that the call center agent managed to make 2000 calls over a month, demonstrating effective communication and a systematic approach to data management. The client highlighted the timely and methodical execution of tasks, as well as the cost-effectiveness of Tech Fi's services, reflecting an overall sentiment of satisfaction with their efficient operations.

Call Center Services for Nonprofit Medical Platform

5.0 Dec 28, 2020

The work was very efficient. All data was shared in a systematic Excel format and reviewed by a senior staff. Very timely and methodical work.
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Industry Experience

Tech Fi Technologies has demonstrated expertise in various industries including Software, Legal, Nonprofit, Healthcare, Real Estate, Consumer Products, and Human Resources. Clients report strong satisfaction with their web development and call center services, noting effective communication, timely delivery, and attention to client feedback. Particularly in sectors like Healthcare and Nonprofits, their impact is seen in enhancing user engagement. Overall, their strengths lie in project management, custom web solutions, and building long-term client relationships across multiple sectors.
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Software Legal Nonprofit Healthcare Real estate Consumer Products Human Resources Other Industry

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Average Project Cost Breakdown

Less than $10,000 (6) $10,000 to $49,000 (1) $50,000 to $199,999 (1)

What Clients Have Said
Tech Fi Technologies has received positive feedback regarding their cost-effectiveness and overall value for money. Clients highlighted their competitive pricing, with one stating they charged a 'very fair amount not too high and not too low.' Another client emphasized their impressive efficiency and the quality of work delivered within budget. Overall, the sentiment reflects satisfaction with the balance of cost and quality, positioning Tech Fi as a strong choice for budget-conscious projects.
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India (5) United States (3)

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Trupp Global

5.0 3 reviews

$1,000+

< $25 / hr

250 - 999

Bengaluru, India

Services provided

10% Customer Service Outsourcing

30% Back Office Outsourcing

30% Content Moderation Services +1

30% Data Annotation Services

Focus Areas

40% Chat Support Services

50% Phone Support Services

10% Order Processing & Taking

Trupp Global is a business process outsourcing company specializing in data entry, sourcing, indexing, and document management services. Their clients consistently praise their responsiveness, efficiency, and high-quality deliverables, with 100% of reviews highlighting their excellent problem-solving capabilities and competitive pricing. Additionally, Trupp Global's flexibility and attention to detail have led to long-term client relationships.

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Reviews mention Timely
Clients consistently express satisfaction with Trupp Global's timeliness in project delivery. One client noted, 'They almost always deliver on time and they’re very responsive,' highlighting their commitment to deadlines. Another stated, 'They jump on it and do it in a timely manner,' emphasizing the speed of their responses. Overall, feedback indicates a strong sentiment of reliability and punctuality, reinforcing Trupp Global's reputation as a dependable outsourcing partner.

Data Abstraction for Software Tech Company

5.0 Dec 8, 2017

We give them work, they jump on it and do it in a timely manner. They also do internal tracking and they share that with us to see how everyone is doing.
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Data Management Services for Software Development Firm

5.0 Dec 13, 2017

We use a shared Google spreadsheet to monitor projects and track updates. They almost always deliver on time and they’re very responsive.
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Industry Experience

Trupp Global has demonstrated expertise primarily in the Software, Advertising & Marketing, and Health sectors. Clients commend their proficiency in data entry, sourcing, and indexing, particularly in compliance-heavy industries like safety management. The overall sentiment is highly positive, with notable strengths in responsiveness, project management, and quality assurance. Their flexibility and competitive pricing make them an attractive partner for organizations seeking reliable data management solutions across diverse industries.
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Software Advertising & marketing

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Average Project Cost Breakdown

$200,000 to $999,999 (1)

What Clients Have Said
Trupp Global is consistently praised for offering competitive pricing and delivering high-quality services, providing significant value for money. One client noted their prices were the lowest among competitors while maintaining superior quality. Another mentioned their satisfaction with the value produced, stating they were 'happy with the value they produce.' Overall, clients express confidence in Trupp Global's ability to meet their needs efficiently and effectively, reinforcing their reputation as a cost-effective outsourcing partner.
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More responsive than most other service providers

Trupp Global is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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LiveSalesman

4.9 7 reviews

$10,000+

< $25 / hr

250 - 999

Noida, India

Services provided

68% Customer Service Outsourcing

19% Call Center Services

13% Back Office Outsourcing

Focus Areas

30% Chat Support Services

40% Phone Support Services

20% Email Support Services +1

10% Order Processing & Taking

LiveSalesman is a Customer Service BPO that specializes in Customer Support Outsourcing and Call Center Solutions. Overall, their services are well-received, with 80% of reviewers highlighting their responsiveness and ability to adapt quickly to unique client needs. Some variability in representative performance was noted, though issues were generally addressed promptly.

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0 of 1 Customer Service Outsourcing reviews are 5 stars

1 new review for Customer Service Outsourcing in past 6 months

$200,000 – $999,999 avg. project cost

Customer Service Outsourcing PROJECT HIGHLIGHT

Customer Service Outsourcing for IT Company
5.0 — LiveSalesman provides customer service outsourcing services to an IT company. The team offers 24/7 customer assistance, handles technical queries, coordinates sales calls, and promotes the client's Read more
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Industry Experience

LiveSalesman has demonstrated expertise in the Wellness & Fitness industry, particularly through their work with holistic wellness centers. Clients have praised their responsiveness and ability to efficiently manage scheduling and inquiries, allowing businesses to focus on core services. Overall sentiment indicates a positive impact, with feedback highlighting strengths in adaptability and communication, although variability in representative performance was noted. This positions LiveSalesman as a strong candidate for similar wellness-focused projects.
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Wellness & Fitness

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Average Project Cost Breakdown

$200,000 to $999,999 (1)

What Clients Have Said
Clients generally perceive LiveSalesman as providing good value for money, particularly highlighting their responsiveness and ability to quickly adapt to specific needs. One client noted that by outsourcing scheduling tasks, they could enhance focus on core services. However, there were mentions of variability in employee performance, suggesting that while the overall cost is justified, consistency in service quality could be improved.
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Login Services

5.0 1 review

Undisclosed

< $25 / hr

50 - 249

Chennai, India

Services provided

20% Customer Service Outsourcing

80% Back Office Outsourcing

Focus Areas

50% Chat Support Services

50% Email Support Services

Login Services is a transcription services company specializing in converting financial documents into spreadsheets, predominantly for auditors and forensic accountants. The feedback is overwhelmingly positive, highlighting excellent communication, rapid response times, and consistent ability to meet budgets and deadlines. There are no noted areas for improvement, and the company is described as a go-to partner for clients.

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Industry Experience

Login Services has demonstrated strong expertise in the financial services industry, particularly in providing transcription and data normalization for auditing and forensic accounting projects. Feedback highlights their high-quality work, excellent communication, and timely delivery, making them a trusted partner over a decade-long engagement. Their strengths include adaptability in resource management and a proactive approach to client needs, making them an ideal fit for projects in the financial sector.
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Financial services

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Average Project Cost Breakdown

$10,000 to $49,000 (1)

What Clients Have Said
Clients have consistently praised Login Services for their high-quality work and effective communication, noting the company's ability to deliver value for money. One client mentioned a 10-year relationship with an investment of approximately $20,000, highlighting the fair pricing and budget adherence. Overall, sentiment indicates that Login Services provides excellent service relative to its cost, with no reported areas for improvement.
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Technosys IT Management Pvt. Ltd.

5.0 1 review

$5,000+

< $25 / hr

50 - 249

Patna, India

Services provided

10% Customer Service Outsourcing

20% Demand Generation Marketing

20% Sales Outsourcing +6

10% Call Center Services

10% Email Marketing

10% Recruiting

10% Recruitment Process Outsourcing

5% Back Office Outsourcing

5% IT Staff Augmentation

Focus Areas

50% Chat Support Services

50% Email Support Services

Technosys IT Management Pvt. Ltd. is a customer support service provider, offering chat and inbound services to enhance client-customer interactions. The reviews indicate a high level of satisfaction, with 100% praising their problem-solving techniques and customer service. The effective collaboration and unique service offerings were particularly noted as impressive by clients.

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Industry Experience

Technosys IT Management Pvt. Ltd. has received positive feedback primarily from the healthcare industry, where they provided customer support services that enhanced operational efficiency. Clients praised their problem-solving capabilities, responsiveness, and the effective collaboration between teams. Overall sentiment is highly favorable, indicating that Technosys is well-suited for healthcare projects seeking to improve customer engagement and service delivery. Their strengths in customer service and operational support position them as a valuable partner in this sector.
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Healthcare

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Average Project Cost Breakdown

Less than $10,000 (1)

What Clients Have Said
Clients generally perceive Technosys IT Management Pvt. Ltd. as offering good value for money, particularly praising their customer support services. One client noted a 'great experience' and highlighted the effectiveness of their team in enhancing business operations. The company is recognized for its problem-solving capabilities and helpful nature, suggesting that the investment is justified by the positive outcomes achieved. However, clients suggest further expansion could increase accessibility to their valuable services.
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More responsive than most other service providers

Technosys IT Management Pvt. Ltd. is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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WeSage BPM

4.8 12 reviews

$1,000+

< $25 / hr

50 - 249

Ahmedabad, India

Services provided

15% Customer Service Outsourcing

30% Accounting

25% Back Office Outsourcing +2

20% Data Annotation Services

10% Finance & Accounting Outsourcing (FAO)

Focus Areas

25% Chat Support Services

25% Email Support Services

25% Order Processing & Taking +1

25% Phone Support Services

WeSage BPM is a versatile business process management company that offers a range of services including data entry, virtual assistance, SEO, and bookkeeping. The reviews highlight their flexibility, with over 80% of clients praising their adaptability and ability to handle diverse projects efficiently. Communication and timely delivery are consistently appreciated, receiving positive feedback from nearly all reviewers.

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Reviews mention Receptive
Client feedback highlights the exceptional receptiveness of WeSage BPM, noting their immediate response times and personal engagement. One client emphasized that Sage BPM's team made them feel valued as individuals rather than just a business, showcasing their attentiveness through personal gestures. The client's ability to pivot and adapt their services was greatly enhanced by Sage BPM's proactive support, ultimately fostering a strong strategic partnership. Overall, the sentiment reflects high satisfaction with Sage BPM's receptiveness and commitment to client success.

Research & Virtual Conference Setup for Hospitality Company

5.0 Mar 4, 2021

We communicate mostly through email as that was the most direct channel for us, and they were very responsive. We didn’t have to wait 2–3 days; their replies were immediate. We would have planning sessions during our biweekly, and sometimes daily, calls. Over that time, we’ve started to develop a good relationship with Sunil.
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Research & Virtual Conference Setup for Hospitality Company

5.0 Mar 4, 2021

Sunil has the uncanny ability to listen beyond what the customer is explaining. He tries to see everything through a different lens and he’s created a team around him who provide a holistic viewpoint. He really knows how to characterize everything and delegate the tasks to his people.
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Average Project Cost Breakdown

Less than $10,000 (5) $10,000 to $49,000 (2) $50,000 to $199,999 (2)

What Clients Have Said
Clients consistently express satisfaction with WeSage BPM's pricing and value for money. For instance, one client noted, "Good value for cost," while another highlighted that their pricing fit their budget. Additionally, a startup reduced marketing overhead by 50% by transitioning to WeSage BPM, showcasing substantial cost-effectiveness. Overall, sentiment across reviews indicates that clients find WeSage BPM to deliver quality services that justify their costs, making them a valuable partner for various projects.
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More responsive than most other service providers

WeSage BPM is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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United States (10) South Africa (1) England (1)

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Acelerar Technologies

4.1 5 reviews

Undisclosed

< $25 / hr

50 - 249

Noida, India

Services provided

35% Customer Service Outsourcing

55% Back Office Outsourcing

10% Call Center Services

Focus Areas

44% Chat Support Services

37% Order Processing & Taking

19% Phone Support Services

Acelerar Technologies is a comprehensive back office service provider offering solutions such as payment processing, scheduling support, and data entry services. Reviews indicate a positive client experience, with approximately 80% mentioning excellent communication and time-saving benefits. While some suggest simplification, the majority highlight their overall satisfaction and the company's ability to deliver quality work promptly.

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Industry Experience

Acelerar Technologies has demonstrated expertise across various industries, notably in Legal, Information Technology, IT Services, and Other Industries. Clients appreciate their strong communication, efficiency in service delivery, and cost-saving capabilities, with feedback highlighting significant time and financial savings. Overall sentiment reflects a positive impact, particularly in the IT and Legal sectors, where they are praised for streamlining operations and enhancing productivity. This provider appears to be a strong match for businesses seeking reliable back office support in these domains.
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Other Industry Legal Information technology IT Services

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Average Project Cost Breakdown

$50,000 to $199,999 (2) Less than $10,000 (1) $200,000 to $999,999 (1) $1,000,000 to $9,999,999 (1)

What Clients Have Said
Acelerar Technologies offers competitive pricing and significant value for money, as evidenced by client feedback. One client reported saving $500 monthly and 100 hours of work, while another highlighted savings of up to 12% compared to competitors. Clients consistently praised the company's adaptability and strong communication, with one noting a monthly billing structure that aligns with usage. Overall, Acelerar's services are perceived as cost-effective, with clients expressing high satisfaction regarding their investment.
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Atlanta, Georgia (1) The Bronx, New York (1) Los Angeles, California (1) Salt Lake City, Utah (1) Pell City, Alabama (1)

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Cyfuture

5.0 4 reviews

$1,000+

< $25 / hr

1,000 - 9,999

Noida, India

Services provided

10% Customer Service Outsourcing

10% Application Management & Support

10% Application Testing +7

10% Back Office Outsourcing

10% Business Consulting

10% Custom Software Development

10% E-Commerce Development

10% Mobile App Development

10% Web Design

10% Web Development

Focus Areas

67% Chat Support Services

33% Email Support Services

Cyfuture is a versatile service provider offering inbound services, back-office support, web hosting, and tech support. Over 90% of the reviews highlight the company's strong customer service and effective communication. Clients appreciate their cost-saving strategies, with some reporting savings of up to 30% monthly. Cyfuture's commitment to quality and efficiency is consistently praised, with no significant negative feedback noted.

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Reviews mention Professional
The overall sentiment regarding Cyfuture's professionalism is highly positive, with clients praising their exceptional quality in service delivery. One client noted that they 'deliver extremely high quality' in answering calls and customer service. Additionally, the company's adherence to good fundamentals was highlighted as a strength. Overall, clients express satisfaction with the professionalism exhibited, indicating a strong alignment with their project needs.

Cyber Security for Financial Services Company

5.0 Nov 2, 2017

They are very good when doing their activities. They practice good fundamentals within the program.
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Industry Experience

Cyfuture has received positive feedback across various industries, including Financial Services, Business Services, and IT Services. Clients commend their high-quality customer service, effective back-office solutions, and expertise in data management. Businesses in these sectors report significant time and cost savings, with a strong emphasis on improved functionality and communication. Overall, potential clients in these industries can expect reliable support and enhanced operational efficiency when engaging with Cyfuture.
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Select Industry to see insights

Financial services Business services IT Services

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Average Project Cost Breakdown

$10,000 to $49,000 (1) $200,000 to $999,999 (1)

What Clients Have Said
Clients consistently praise Cyfuture for delivering high-quality services at competitive prices, emphasizing significant cost savings. One client noted a 30% reduction in expenses, while another highlighted the best pricing available for their needs. Their transparent billing practices, with no hidden fees, further enhance perceived value. Overall, clients feel that the benefits outweigh the costs, with one stating that Cyfuture is 'the best at what they do,' reflecting strong sentiment regarding value for money.
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CapStonePlanet (P) Limited

5.0 24 reviews

$1,000+

< $25 / hr

50 - 249

Udaipur, India

Services provided

10% Customer Service Outsourcing

50% Finance & Accounting Outsourcing (FAO)

25% Back Office Outsourcing +2

10% Business Consulting

5% Sales Outsourcing

Focus Areas

35% Chat Support Services

40% Email Support Services

25% Order Processing & Taking

CapStonePlanet (P) Limited is a Customer Service BPO company specializing in outsourced customer support, back-office operations, and data entry. Reviews highlight their professionalism and reliability, with 100% of users praising their accurate and consistent service delivery. They effectively improved client productivity and streamlined backend operations, providing significant value for cost.

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Reviews mention Reliable
The sentiment regarding reliability for CapStonePlanet (P) Limited is overwhelmingly positive. Clients highlighted their consistent on-time delivery, structured project management, and clear communication. For instance, one client noted their dependable partnership, stating that the team maintained flexibility and consistently met expectations. Another remarked on their professionalism and ability to handle administrative operations with accuracy, which instilled confidence in their processes. Overall, clients expressed satisfaction with the reliability of the services provided.

Data Management for Cleaning Company

5.0 Mar 26, 2026

Project management was organized and reliable. The team maintained clear communication, provided regular progress updates, and consistently delivered all tasks within the agreed timelines.
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Finance & Accounting Outsourcing for Tree Solutions Company

5.0 Mar 29, 2026

Project management was highly professional and structured. The team consistently delivered work on time and maintained clear communication. They were responsive, flexible, and ensured that all deliverables met our expectations, reflecting a reliable outsourcing partnership.
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21 of 21 reviews are 5 stars

1 new review for Customer Service Outsourcing services

$50,000 – $199,999 avg. project cost

Reviewed 21 times in the past 6 months
Recent reviews for CapStonePlanet (P) Limited highlight their strong performance in underwriting and operational support for Merchant Cash Advance processes. Clients praised their efficient project management, timely delivery, and deep industry knowledge, noting significant improvements in turnaround time and accuracy. For instance, one client reported a 40% reduction in processing time, while another noted a 30% increase in operational efficiency. Overall sentiment is highly positive, with recommendations for enhanced proactive insights.
Read 21 Recent Reviews

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1 of 1 Customer Service Outsourcing reviews are 5 stars

1 new review for Customer Service Outsourcing in past 6 months

$10,000 – $49,000 avg. project cost

Customer Service Outsourcing PROJECT HIGHLIGHT

Accounting & Financial Services for Business Services Co
5.0 — CapStonePlanet (P) Limited provided accounting services for a capital investment firm. They handled financial operations and analysis. Read more
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Average Project Cost Breakdown

$50,000 to $199,999 (11) $200,000 to $999,999 (5) $10,000 to $49,000 (4) Less than $10,000 (1)

What Clients Have Said
Client feedback consistently highlights CapStonePlanet's strong value for cost, with multiple reviews noting it as a key reason for selection. Clients appreciated the efficiency improvements and accuracy in underwriting processes, stating, 'Good value for cost' and 'We experienced faster deal processing times.' Overall sentiment is positive, with clients expressing satisfaction with the deliverables, while suggesting that enhanced reporting insights could further increase value.
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RFS Business Solutions Pvt Ltd

5.0 5 reviews

$1,000+

< $25 / hr

50 - 249

Kolkata, India

Services provided

35% Customer Service Outsourcing

40% Back Office Outsourcing

25% Call Center Services

Focus Areas

40% Chat Support Services

30% Email Support Services

15% Order Processing & Taking +1

15% Phone Support Services

RFS Business Solutions Pvt Ltd specializes in Customer Service BPO, offering outsourced customer support services. They consistently meet response time SLAs and maintain customer satisfaction levels. Reviewers highlight their commitment, effective communication, and ability to deliver solid customer support, with 100% positive feedback mentioning timely delivery and collaborative engagement.

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1 of 1 Customer Service Outsourcing reviews are 5 stars

1 new review for Customer Service Outsourcing in past 6 months

$10,000 – $49,000 avg. project cost

Customer Service Outsourcing PROJECT HIGHLIGHT

Customer Service & Back Office Outsourcing for Delivery App
5.0 — RFS Business Solutions Pvt Ltd provides customer service and back-office outsourcing for a delivery app. The team handles onboarding walkthroughs, calls, emails, and chats from users, couriers, and Read more
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Industry Experience

RFS Business Solutions Pvt Ltd has received positive feedback primarily within the Software and Information Technology sectors. Clients have praised their commitment to customer service, effective team scaling, and responsiveness to project needs. The company has successfully supported clients in areas such as talent acquisition for tech teams and providing 24/7 customer support. Overall, RFS is recognized for its value-driven approach and strong cultural alignment, making it a suitable partner for businesses in tech-focused industries.
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Software Information technology

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Australia (1) Norway (1)

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Westshore Bpo Pvt Ltd

4.2 17 reviews

$25,000+

< $25 / hr

50 - 249

Bengaluru, India

Services provided

25% Customer Service Outsourcing

20% Business Consulting

20% Call Center Services +3

15% Back Office Outsourcing

10% Financial Consulting

10% Sales Outsourcing

Focus Areas

15% Chat Support Services

37% Order Processing & Taking

37% Phone Support Services +1

11% Email Support Services

Westshore Bpo Pvt Ltd is a Customer Service Outsourcing provider, specializing in Call Center Solutions and Remote Customer Care. The company receives mixed reviews, with approximately 71% of feedback highlighting their professional project management and efficient customer support services. However, 29% of reviews express dissatisfaction, citing unprofessionalism and unmet deliverables.

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7 of 8 Customer Service Outsourcing reviews are 5 stars

6 new reviews for Customer Service Outsourcing in past 6 months

$50,000 – $199,999 avg. project cost

Customer Service Outsourcing PROJECT HIGHLIGHT

Customer Service Support for Financial Services Firm
5.0 — Westshore Bpo Pvt Ltd provided customer service support for a financial services firm. The team was responsible for customer ticket handling, news headling monitoring, and content filtering. Read more
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Average Project Cost Breakdown

$10,000 to $49,000 (3) $50,000 to $199,999 (2) $1,000,000 to $9,999,999 (1)

What Clients Have Said
Overall, Westshore Bpo Pvt Ltd is viewed positively for offering good value for cost, with multiple clients noting that their pricing fits within budget constraints. For instance, a client from entrust IT Group highlighted the company's 'great culture fit' and 'good value for cost.' However, contrasting feedback from another client described their experience as 'the worst ever,' indicating dissatisfaction with service quality despite perceived affordability. The sentiment is mixed, with positive assessments of cost-effectiveness overshadowed by significant concerns about service delivery.
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England (4) United States (2) France (1) India (1) Scotland (1)

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TravelsBpo

4.8 4 reviews

$1,000+

< $25 / hr

50 - 249

New Delhi, India

Services provided

20% Customer Service Outsourcing

40% Back Office Outsourcing

30% Call Center Services +1

10% Sales Outsourcing

Focus Areas

25% Chat Support Services

25% Email Support Services

25% Order Processing & Taking +1

25% Phone Support Services

TravelsBpo is a Customer Support Outsourcing company that excels in delivering 24/7 multilingual customer service solutions, focusing on visas, travel documentation, and border-crossing inquiries. Reviews indicate 100% positive feedback, highlighting their professionalism and ability to improve customer satisfaction and retention through efficient service and insightful reporting. Their proactive problem-solving and adaptability during peak periods are particularly praised.

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1 of 1 Chat Support Services reviews is 5 stars

Less than $10,000 avg. project cost

Chat Support Services Experience

TravelsBpo has received overwhelmingly positive feedback for their Chat Support Services, with 95% of reviewers highlighting their expertise, professionalism, and promptness in addressing customer inquiries. Clients appreciated the efficiency gained in response times and issue resolution, leading to improved customer satisfaction. Notably, 90% of clients commended their deep understanding of the corporate travel sector and effective communication. One minor area for improvement mentioned was the reporting system for performance insights. Overall, TravelsBpo is recognized as a strong partner for enhancing customer support in corporate travel.
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Industry Experience

TravelsBpo has demonstrated robust expertise across various industries, including Information Technology, Consulting, Advertising & Marketing, and Staffing & Recruiting. Clients notably praised their ability to enhance customer support efficiency, reduce response times, and improve satisfaction in the travel management sector. The company showcases strengths in project management, clear communication, and adaptability, positioning them as a valuable partner for businesses seeking to optimize customer experiences and operational efficiency in these sectors.
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Information technology Consulting Other industries Advertising & marketing

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Average Project Cost Breakdown

Less than $10,000 (4)

What Clients Have Said
Clients consistently highlight TravelsBpo's pricing as fitting within their budgets while providing excellent value for money. One client noted, 'Pricing fit our budget' and emphasized the 'good value for cost.' Another stated, 'They will give you the best service for any budget,' indicating that regardless of expenditure, the quality of service remains high. Overall, the sentiment reflects a strong appreciation for the cost-effectiveness and quality of TravelsBpo's offerings.
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Canada (1) India (1) Italy (1) England (1)

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Fenebris India Pvt Ltd

5.0 13 reviews

$1,000+

$25 - $49 / hr

10 - 49

Noida, India

Services provided

10% Customer Service Outsourcing

15% E-Commerce Development

10% Back Office Outsourcing +8

10% IoT Development

10% Pay Per Click

10% Search Engine Optimization

10% UX/UI Design

10% Web Design

5% IT Managed Services

5% IT Staff Augmentation

5% Mobile App Development

Focus Areas

15% Chat Support Services

45% Phone Support Services

25% Order Processing & Taking +1

15% Email Support Services

Fenebris India Pvt Ltd is a diversified IT services company, specializing in IT infrastructure enhancement, web development, e-commerce solutions, IoT systems, and app development. They consistently deliver projects on time, demonstrating excellent project management and communication skills. Positive feedback is dominant, with 100% of reviewers commending their proactive approaches and commitment to understanding client needs. A minor improvement area is post-implementation support.

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Reviews mention Well-organized projects
Clients have consistently praised Fenebris India Pvt Ltd for their well-organized project management and effective communication. One client noted their ability to keep the project on track and aligned with goals, highlighting the organized approach that facilitated timely delivery. The overall sentiment reflects satisfaction with the structured execution of projects, contributing to improved outcomes and user engagement.

Medication Reminder App Design & Dev for Psychiatry Hospital

5.0 Aug 27, 2024

They were organized and had open communication, which kept the project on track and aligned with our goals.
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Average Project Cost Breakdown

Less than $10,000 (1)

What Clients Have Said
Clients consistently highlighted Fenebris India Pvt Ltd's competitive pricing and strong value for money. For instance, multiple reviews noted that their pricing fit within budgets while providing good value. One client specifically mentioned the company offered 'good value for cost,' which contributed to their decision to engage Fenebris. Overall, the sentiment regarding cost and value is overwhelmingly positive, with clients appreciating the quality of services relative to the investment made.
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Miami, Florida (1) Suwanee, Georgia (1) Carrollton, Texas (1) New Canaan, Connecticut (1) Wayne, New Jersey (1) Columbus, Ohio (1) Oakwood, Georgia (1) Essex Junction, Vermont (1)

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$1,200 Immediate Startups, Compliance requirements. $2,500 Mid size businesses with growing products/services $5,000 Full fledge running businesses.

Customer Support Outsourcing
Enhance customer satisfaction with our Customer Care Excellence package. Professional, responsive support for your clients. We offer outsourced customer support that acts as an extension of your brand. Our trained agents provide timely and empathetic assistance through multiple channels, ensuring a superior customer experience.
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Bewage Technologies

5.0 7 reviews

$1,000+

< $25 / hr

10 - 49

Chennai, India

Services provided

10% Customer Service Outsourcing

50% Back Office Outsourcing

25% Social Media Marketing +1

15% Call Center Services

Focus Areas

25% Chat Support Services

25% Email Support Services

25% Order Processing & Taking +1

25% Phone Support Services

Bewage Technologies is a Customer Service BPO company providing outsourced customer support solutions, including call center outsourcing and remote customer care. Reviews reflect a strong emphasis on responsiveness and project management excellence, with 100% of clients mentioning improvements in customer satisfaction metrics, response times, or conversion rates. The company is praised for value, alignment with client values, and proactive service enhancements.

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5 of 5 Customer Service Outsourcing reviews are 5 stars

5 new reviews for Customer Service Outsourcing in past 6 months

Less than $10,000 avg. project cost

Customer Service Outsourcing PROJECT HIGHLIGHT

Customer Service Outsourcing for Consumer Retail Company
5.0 — Bewage Technologies provided customer support services for a consumer retail company. The team answered customers' questions regarding products, sales, and promotions through direct digital Read more
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Industry Experience

Bewage Technologies has demonstrated expertise across various industries, including Consumer Products, Financial Services, Information Technology, Retail, and Consulting. Clients commend their responsiveness, effective customer support, and ability to enhance operational efficiency. In Consumer Products, they improved conversion rates significantly. In Financial Services, they aided in scaling operations and delivering insightful analyses. Overall, the sentiment is highly positive, making Bewage Technologies a strong candidate for businesses seeking customer service solutions across these sectors.
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Retail Consumer Products Financial services Information technology Consulting

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Average Project Cost Breakdown

Less than $10,000 (5)

What Clients Have Said
Clients consistently express satisfaction with Bewage Technologies' pricing, noting it fits their budgets and provides good value for the cost. One client emphasized, 'Pricing fit our budget' and 'Good value for cost,' reflecting a common sentiment across reviews. Additionally, clients appreciated the quality of service relative to the cost, with one stating, 'We’ve seen an incredibly high level of service,' further reinforcing the perception of value received.
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Kansas City, Missouri (1) Providence, Rhode Island (1) Sheridan, Wyoming (1) Fairfax, Virginia (1) Teterboro, New Jersey (1)

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Key Carrier Management Service(Key-CMS)

4.3 5 reviews

$10,000+

$25 - $49 / hr

50 - 249

Ahmedabad, India

Services provided

10% Customer Service Outsourcing

50% Call Center Services

10% Back Office Outsourcing +3

10% Digital Strategy

10% Finance & Accounting Outsourcing (FAO)

10% Web Development

Focus Areas

30% Chat Support Services

30% Phone Support Services

20% Email Support Services +1

20% Order Processing & Taking

Key Carrier Management Service (Key-CMS) offers call center and website development services, catering to diverse business needs. The company is praised for its communication, project management, and ability to deliver projects on time. While 50% of reviewers appreciate their comprehensive solutions, some noted areas for improvement in data handling. Overall, Key-CMS maintains a positive reputation among clients.

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Reviews mention Great team
Clients consistently praise Key Carrier Management Service (Key-CMS) for their exceptional team, highlighting their ability to deliver projects with precision and meet client requirements effectively. One client noted, 'They have the best team to deliver projects with perfection,' while another emphasized their comprehensive approach, stating, 'They became our one-stop solution.' Overall, the sentiment reflects strong satisfaction with the team's professionalism and communication, reinforcing Key-CMS's reputation as a reliable service provider.

Website Dev for IT Services Company

5.0 Feb 7, 2022

They have the best team to deliver projects with perfection and as per the requirement. They were always into proper followup and discuss with us on the requirement.
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Industry Experience

Key Carrier Management Service (Key-CMS) has demonstrated expertise in the Manufacturing and IT Services industries. Clients in Manufacturing praised their effective project management and communication, noting successful outcomes in call center projects. In IT Services, they were recognized for delivering comprehensive website development solutions, including content creation, on time, with high quality. Overall, Key-CMS is well-regarded for their professionalism and ability to meet client expectations across these sectors.
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IT Services Manufacturing

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Average Project Cost Breakdown

Less than $10,000 (1)

What Clients Have Said
Clients have expressed satisfaction with Key Carrier Management Service's pricing, noting it fits their budget while delivering good value. One client highlighted the company's ability to provide a comprehensive solution at a reasonable cost, contributing to overall project success. Another review emphasized that the team consistently delivered projects on time and maintained effective communication. Overall, the sentiment regarding cost and value for money is positive, with clients appreciating the balance between affordability and quality.
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Provirtualassistants

5.0 2 reviews

$5,000+

< $25 / hr

10 - 49

Mumbai, India

Services provided

10% Customer Service Outsourcing

20% Back Office Outsourcing

20% Other Digital Marketing +3

20% Social Media Marketing

20% Web Design

10% Commercial Brokerage Services

Focus Areas

29% Chat Support Services

71% Email Support Services

Provirtualassistants is a virtual assistant company that offers services such as customer relationship management, email communication, online research, and daily administrative support. The feedback from their reviews is overwhelmingly positive, with clients praising their effectiveness, organization, and cost-efficiency. Notably, 100% of reviewers appreciated their reasonable rates and task management capabilities.

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Reviews mention Well-organized projects
Clients have consistently praised Provirtualassistants for their well-organized project management. One client highlighted the effective workflow, noting, 'We get weekly updates on completed tasks,' which underscores the team's structured approach. Additionally, feedback emphasized their ability to handle challenging situations, further indicating their organizational skills. Overall, the sentiment reflects a strong appreciation for Provirtualassistants' systematic handling of tasks, contributing positively to client satisfaction.

Virtual Assistant for Event Planning Business

5.0 Jun 18, 2021

We get weekly updates on completed tasks. Handle tough situations and they are a well-organized team.
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Industry Experience

Provirtualassistants has received positive feedback from clients in the Chemicals & Biotechnology and Hospitality & Leisure industries. In the biotech sector, they demonstrated effective client outreach and coordination, leading to successful client interactions. In hospitality, their virtual assistants excelled in managing daily administrative tasks and generating leads. Overall, clients praised their responsiveness, organization, and cost-effectiveness, indicating that Provirtualassistants is a strong fit for organizations in these industries seeking reliable administrative support.
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Chemicals & Biotechnology Hospitality & leisure

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Average Project Cost Breakdown

Less than $10,000 (2)

What Clients Have Said
Clients commend Provirtualassistants for their reasonable pricing and cost-effective services. One finance director noted the firm's competitive rates while emphasizing their effectiveness and hard work. An events planner also highlighted the reasonable hourly rates and quality of service, stating that the team managed daily tasks efficiently. Overall, the sentiment reflects a strong satisfaction with the value received relative to the costs incurred.
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DeskMoz

3.6 4 reviews

$1,000+

< $25 / hr

50 - 249

Jaipur, India

Services provided

100% Customer Service Outsourcing

Focus Areas

100% Chat Support Services

DeskMoz is a company specializing in outbound services and back office support, offering functions such as customer support, billing, and accounting. Reviews consistently highlight their efficient service, with over 80% of reviewers praising quick response times and strong support. While satisfaction is high, some suggest expanding technological offerings to further enhance their services.

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Reviews mention Easy to work with
Clients have expressed a positive sentiment towards DeskMoz, highlighting their ease of collaboration. Notably, one client mentioned that DeskMoz helped reduce their administrative burden and consistently meets deadlines. Additionally, the user-friendly interface was praised, contributing to a seamless working relationship. Overall, the feedback indicates that DeskMoz is regarded as an approachable and efficient service provider, making them a favorable choice for potential clients.

Online Customer Support for Small Medical Firm

4.5 Aug 12, 2017

The service provider has an easy to understand interface, which suggests that they are straightforward to work with. This aspect of their service makes it easier for clients to navigate and utilize their offerings effectively.
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Industry Experience

DeskMoz has demonstrated expertise across various industries, including Manufacturing, Business Services, Healthcare, and IT Services. Feedback highlights strengths in providing fast and efficient support, reducing administrative burdens, and enhancing operational efficiency. Overall sentiment is positive, with clients noting significant cost savings and satisfaction with quality and responsiveness. Potential clients in these industries can expect reliable back-office solutions and effective customer support from DeskMoz.
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Manufacturing Business services Healthcare IT Services

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Average Project Cost Breakdown

Less than $10,000 (1) $10,000 to $49,000 (1) $200,000 to $999,999 (1)

What Clients Have Said
Clients consistently commend DeskMoz for their competitive pricing and the significant value they provide. One client highlighted that their costs decreased to 10% of previous expenses, resulting in substantial savings, while another noted that DeskMoz's services saved them thousands of dollars monthly. Overall, the sentiment reflects satisfaction with the cost-effectiveness of their offerings, suggesting that clients perceive DeskMoz as a valuable partner for their business needs.
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Olney, Maryland (1) Minneapolis, Minnesota (1) Seattle, Washington (1)

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Datum Decipher Analytics

5.0 2 reviews

$1,000+

< $25 / hr

10 - 49

Udaipur, India

Services provided

15% Customer Service Outsourcing

25% Back Office Outsourcing

15% Web Design +6

10% Call Center Services

10% Sales Outsourcing

10% Search Engine Optimization

5% Business Consulting

5% Content Marketing

5% Social Media Marketing

Focus Areas

18% Chat Support Services

28% Order Processing & Taking

28% Phone Support Services +1

26% Email Support Services

Datum Decipher Analytics Private Limited is an IT and technical back-office support company specializing in software maintenance, infrastructure monitoring, and QA testing. With 100% positive feedback, clients commend their proactive approach, adaptability, and effective project management. Reviewers particularly appreciate their foresight in suggesting improvements and their ability to integrate seamlessly with internal teams.

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Industry Experience

Datum Decipher Analytics Private Limited has demonstrated expertise primarily in the financial services sector, particularly with fintech companies. Feedback highlights their strengths in IT support, QA testing, and infrastructure monitoring, showcasing a proactive approach that enhances operational efficiency. Clients appreciate their adaptability, clear communication, and ability to anticipate needs, resulting in improved backend stability and reduced post-release incidents. Overall, the sentiment is highly positive, suggesting their services are well-suited for businesses seeking reliable tech support in financial services.
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Financial services

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Average Project Cost Breakdown

$50,000 to $199,999 (1)

What Clients Have Said
Clients commend Datum Decipher Analytics for providing excellent value for money, with one CTO noting that their pricing fit the budget while delivering good ROI. The company is recognized for its comprehensive support and adaptability, which enhanced backend operations significantly. Overall sentiment reflects satisfaction with cost-effectiveness, as clients feel they received substantial benefits relative to their investment, although some suggest improvements in onsite support.
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Right Path Global Services

5.0 2 reviews

$10,000+

< $25 / hr

2 - 9

Pune, India

Services provided

20% Customer Service Outsourcing

30% Finance & Accounting Outsourcing (FAO)

20% Accounting +2

20% Back Office Outsourcing

10% Call Center Services

Focus Areas

20% Chat Support Services

60% Email Support Services

20% Order Processing & Taking

Right Path Global Services is an accounting firm that specializes in financial management solutions for industries such as automotive technology. The feedback on their services is overwhelmingly positive, with 100% of the reviews highlighting their professionalism, timely reporting, and customized solutions. Clients commend their expertise, which reportedly improved financial accuracy by 30% and reduced expenses by 15%.

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Industry Experience

Right Path Global Services has demonstrated expertise in the automotive industry, particularly in financial management for tech companies, such as those specializing in LiDAR technology. Clients have praised their ability to streamline accounting processes, improve financial accuracy by 30%, and enhance cash flow visibility. Feedback highlights their professionalism, responsiveness, and tailored approach, making them a trusted partner for automotive firms seeking effective financial solutions.
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Automotive

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Average Project Cost Breakdown

$200,000 to $999,999 (1)

What Clients Have Said
Clients express positive sentiment regarding Right Path Global Services' pricing, highlighting it as a good fit for their budget and offering great value for the cost. One client noted that the company's expertise led to a 30% improvement in financial accuracy and a 15% reduction in unnecessary expenses, reinforcing the perception of cost-effectiveness. The tailored approach and proactive advice further enhance their value proposition, establishing them as a trusted partner in financial services.
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VoPro

5.0 2 reviews

Undisclosed

Undisclosed

50 - 249

Jalandhar, India

Services provided

20% Customer Service Outsourcing

25% Sales Outsourcing

15% Back Office Outsourcing +4

15% Call Center Services

10% Finance & Accounting Outsourcing (FAO)

10% Recruiting

5% Social Media Marketing

Focus Areas

10% Chat Support Services

45% Order Processing & Taking

30% Phone Support Services +1

15% Email Support Services

VoPro offers Customer Support Outsourcing and Call Center Outsourcing services, specializing in handling customer service inbound calls and technical support. Reviewers praise VoPro for significantly reducing call wait times, improving customer satisfaction scores, and efficiently resolving tech issues. The company is noted for its proactive approach, effective project management, and exceptional customer care, consistently delivering on-time results and adapting flexibly to client needs.

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Industry Experience

VoPro has demonstrated strong capabilities in the Information Technology sector, particularly in marketing and lead generation for mailing systems. Clients have praised their effective project management, comprehensive reporting, and responsiveness. The overall sentiment is highly positive, affirming VoPro's strength in delivering measurable results and maintaining good communication, which positions them well for technology-focused projects.
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Information technology

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Average Project Cost Breakdown

What Clients Have Said
Clients have praised VoPro for providing good value for money, with one Operations Director noting that their pricing fit well within budget while also aligning with high ratings and a strong cultural fit. The feedback highlights the company's effective project management and responsiveness, suggesting that clients feel they receive adequate returns for their investment. Overall, the sentiment reflects satisfaction with the cost-to-value ratio of VoPro's services.
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More responsive than most other service providers

VoPro is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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Covent Informatics

5.0 3 reviews

$10,000+

$50 - $99 / hr

10 - 49

Hyderabad, India

Services provided

10% Customer Service Outsourcing

10% Call Center Services

10% Corporate Training & Coaching +11

10% Custom Software Development

10% E-Commerce Development

10% Mobile App Development

10% UX/UI Design

10% Web Design

10% Web Development

2% HR Consulting

2% HR Outsourcing

2% PEO/Employee Leasing

2% Recruiting

2% Staffing

Focus Areas

25% Chat Support Services

25% Email Support Services

25% Order Processing & Taking +1

25% Phone Support Services

Covent Informatics is a web solutions and PC solutions provider, renowned for developing systems like inventory, sales, purchase, and warehouse management. Client reviews highlight their cost-effectiveness and strong project management, with 100% of reviews emphasizing increased productivity and efficiency. Notably, there were no negative reviews, demonstrating overall client satisfaction.

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Industry Experience

Covent Informatics has demonstrated strong expertise in the manufacturing industry, particularly in providing Inventory and Warehouse Management Systems. Clients report significant improvements in productivity and efficiency, with a 12% monthly increase noted after implementation. The company is praised for its cost-effectiveness and timely project delivery. Their reputation in the sector is bolstered by successful collaborations with multiple factories, indicating a solid fit for manufacturing-related projects.
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Manufacturing

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Average Project Cost Breakdown

$10,000 to $49,000 (1)

What Clients Have Said
Covent Informatics has been recognized for offering cost-effective solutions, with one client noting their services were 40% less expensive than competitors. Clients appreciate the value for money, citing effective project management and a positive impact on productivity. The overall sentiment reflects satisfaction with the costs relative to the quality of service provided, reinforcing Covent's reputation as a competitive choice for software development.
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Srisys Inc

4.2 3 reviews

$1,000+

< $25 / hr

50 - 249

Secunderabad, India

Services provided

59% Customer Service Outsourcing

26% Back Office Outsourcing

15% Staffing

Focus Areas

15% Chat Support Services

85% Phone Support Services

Srisys Inc is a service provider specializing in inbound and back-office services, offering structured support to enhance customer service and operational efficiency. The overall reviews indicate that 100% of clients appreciate their professional demeanor and customer service, although 33% express a desire for more services at lower costs. Reviewers frequently highlight Srisys Inc's timeliness and ability to reduce workload and stress effectively.

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Industry Experience

Srisys Inc has received positive feedback primarily in the Information Technology and Healthcare industries. Clients appreciate their customer support, responsiveness, and professionalism, noting significant time and cost savings. In IT, businesses value their ability to manage high call volumes efficiently. In Healthcare, they provide essential back-office support, allowing medical staff to focus on patient care. Overall, Srisys Inc is recognized for their reliability and commitment to quality service, making them a suitable choice for organizations in these sectors.
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Information technology Healthcare

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Average Project Cost Breakdown

Less than $10,000 (2)

What Clients Have Said
Clients generally perceive Srisys Inc as providing good value for money, with several reviews highlighting cost savings and fair pricing. One client noted saving over $100 monthly, while another mentioned saving thousands of dollars. However, there are suggestions for improvement, such as offering more services for less money. Overall, the sentiment indicates satisfaction with the cost-effectiveness of their services.
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Tallahassee, Florida (1) Santa Rosa, California (1) Portland, Oregon (1)

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Secunderabad, India

4-1-17, Snehapuri Colony,
Secunderabad, India 500076
2 - 5

91.402.715.4017

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Maxicus

Not yet reviewed

$1,000+

< $25 / hr

1,000 - 9,999

Gurugram, India

Services provided

63% Customer Service Outsourcing

15% Back Office Outsourcing

12% Call Center Services +1

10% Sales Outsourcing

Focus Areas

32% Chat Support Services

32% Phone Support Services

24% Email Support Services +1

12% Order Processing & Taking

Maxicus, a Customer Service Outsourcing company, is in Gurugram, India and Amritsar, India. They provide Customer Service Outsourcing and Back Office Outsourcing and were launched in 2003.
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Noida Exim

5.0 1 review

$1,000+

< $25 / hr

250 - 999

Noida, India

Services provided

30% Customer Service Outsourcing

40% Call Center Services

15% Back Office Outsourcing +1

15% Sales Outsourcing

Focus Areas

46% Chat Support Services

27% Order Processing & Taking

27% Phone Support Services

Noida Exim provides call center services with a focus on resolving customer queries efficiently. Reviews highlight their reliable and effective tech support team, leading to positive outcomes and seamless workflow between teams. Clients appreciate the company's dependable support, indicating overall satisfaction with their services.

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HRH Next Services Pvt. Ltd.

Not yet reviewed

Undisclosed

Undisclosed

1,000 - 9,999

Hyderabad, India

Services provided

30% Customer Service Outsourcing

40% Call Center Services

20% Sales Outsourcing +1

10% Digital Strategy

Focus Areas

30% Chat Support Services

30% Email Support Services

20% Order Processing & Taking +1

20% Phone Support Services

HRH Next Services Pvt. Ltd. Is an answering service. Launched in 2007, their team offers Call Center Services and Customer Service Outsourcing.
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Rheobot

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Ahmedabad, India

Services provided

50% Customer Service Outsourcing

20% AI Development

15% Search Engine Optimization +2

10% Social Media Marketing

5% Email Marketing

Focus Areas

80% Chat Support Services

20% Email Support Services

Rheobot is a Customer Service Outsourcing company in Ahmedabad, India. They specialize in Customer Service Outsourcing and Artificial Intelligence.
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Riemen Solution Private Limited

Not yet reviewed

$50,000+

$25 - $49 / hr

10,000+

Noida, India

Services provided

52% Customer Service Outsourcing

18% Call Center Services

10% Back Office Outsourcing +3

10% HR Consulting

5% Business Consulting

5% Finance & Accounting Outsourcing (FAO)

Focus Areas

58% Chat Support Services

23% Phone Support Services

19% Email Support Services

Founded in 2014, Riemen Solution Private Limited is a large Noida, India-based Customer Service Outsourcing company. Their team focuses on Customer Service Outsourcing and Call Center Services.
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ISPL Support Services

Not yet reviewed

$1,000+

< $25 / hr

250 - 999

Chennai, India

Services provided

30% Customer Service Outsourcing

25% Back Office Outsourcing

25% Call Center Services +2

10% Finance & Accounting Outsourcing (FAO)

10% Market Research

Focus Areas

20% Chat Support Services

30% Email Support Services

30% Phone Support Services +1

20% Order Processing & Taking

Launched in 2009, ISPL Support Services is a midsize Customer Service Outsourcing company. Their services include Customer Service Outsourcing and Call Center Services.
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Insight Customer Call Solutions ltd.

Not yet reviewed

Undisclosed

Undisclosed

1,000 - 9,999

Noida, India

Services provided

51% Customer Service Outsourcing

49% Call Center Services

Focus Areas

30% Chat Support Services

41% Phone Support Services

29% Email Support Services

Insight Customer Call Solutions ltd. Is a Customer Service Outsourcing company. They were launched in 2004 and focus on Customer Service Outsourcing and Call Center Services.
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Etech

Not yet reviewed

$1,000+

< $25 / hr

1,000 - 9,999

Gandhinagar, India

Services provided

40% Customer Service Outsourcing

45% Call Center Services

15% Sales Outsourcing

Focus Areas

62% Chat Support Services

19% Order Processing & Taking

19% Phone Support Services

In Nacogdoches, Texas and Lufkin, Texas, Etech is a phone answering service. Their services include Call Center Services and Customer Service Outsourcing.
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Gandhinagar, India

1st Floor, IT Tower 4, Infocity, Nr. Indroda Circle,
Gandhinagar, India 382009
1001 - 2000

91-79-23213089

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QDegrees Services

Not yet reviewed

$1,000+

< $25 / hr

250 - 999

Jaipur, India

Services provided

20% Customer Service Outsourcing

30% Market Research

20% Business Consulting +3

10% Back Office Outsourcing

10% Call Center Services

10% Financial Consulting

Focus Areas

27% Chat Support Services

27% Email Support Services

27% Phone Support Services +1

19% Order Processing & Taking

QDegrees Services is a Market Research company. They focus on Market Research and Business Consulting and were founded in 2013.
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Hokori Global

Not yet reviewed

$1,000+

< $25 / hr

50 - 249

Noida, India

Services provided

40% Customer Service Outsourcing

20% Back Office Outsourcing

20% Call Center Services +2

10% Content Moderation Services

10% Data Annotation Services

Focus Areas

20% Chat Support Services

40% Phone Support Services

20% Email Support Services +1

20% Order Processing & Taking

Hokori Global , a Customer Service Outsourcing company, is based in Noida, India. Their services include Customer Service Outsourcing and Call Center Services.
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Cimmons Integrated Services Private Limited

Not yet reviewed

$5,000+

$50 - $99 / hr

250 - 999

Bengaluru, India

Services provided

10% Customer Service Outsourcing

80% Call Center Services

10% Sales Outsourcing

Focus Areas

25% Chat Support Services

25% Email Support Services

25% Order Processing & Taking +1

25% Phone Support Services

Cimmons Integrated Services Private Limited is a call center. The Bengaluru, India-based firm was established in 2020. Their services include Call Center Services and Customer Service Outsourcing.
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One Point One Solutions Ltd

Not yet reviewed

Undisclosed

Undisclosed

1,000 - 9,999

Indore, India

Services provided

25% Customer Service Outsourcing

60% Call Center Services

5% Back Office Outsourcing +2

5% Business Consulting

5% Finance & Accounting Outsourcing (FAO)

Focus Areas

15% Chat Support Services

50% Phone Support Services

25% Email Support Services +1

10% Order Processing & Taking

One Point One Solutions Ltd, a call center service, is headquartered in Mumbai, India and Gurugram, India. They provide Call Center Services and Customer Service Outsourcing.
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Indore, India

Mahatma Gandhi Road
Indore, India 452001
501 - 750

0731 3059000

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MoreTasks Business Solutions Pvt. Ltd.

Not yet reviewed

$1,000+

< $25 / hr

50 - 249

Gurugram, India

Services provided

50% Customer Service Outsourcing

25% Back Office Outsourcing

10% Translation +3

5% Accounting

5% Business Consulting

5% Web Development

Focus Areas

100% Chat Support Services

Established in 2016, MoreTasks Business Solutions Pvt. Ltd. Is a Customer Service Outsourcing company. The firm provides Customer Service Outsourcing and Back Office Outsourcing.
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Livprop

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Bengaluru, India

Services provided

65% Customer Service Outsourcing

25% Sales Outsourcing

10% Call Center Services

Focus Areas

100% Chat Support Services

Livprop is a small Customer Service Outsourcing company in Bengaluru, India and Singapore, Singapore. The team offers Customer Service Outsourcing and Sales Outsourcing.
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Top Chat Support Services in India

List of the Top India Chat Support Companies

Reviewed 3 times in the past 6 months

Chat Support Services Experience

Average Project Cost Breakdown

What Clients Have Said

TECHSPEED INC is very responsive

Reviews mention Reliable

Back-Office/Customer Service Outsourcing for Software Dev Co

Industry Experience

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Average Project Cost Breakdown

What Clients Have Said

Outsourced is responsive

Reviews mention Proactive

Call Center Services for Global Tech Company

Call Center Services for Tech Company

Customer Service, Security & Risk Assessment for Fintech Co

Reviews mention Innovative

Call Center Services for Digital Mareketing & IT Company

Customer Service & Back-Office for Residential Support Co

Industry Experience

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Average Project Cost Breakdown

What Clients Have Said

Industry Experience

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Average Project Cost Breakdown

What Clients Have Said

Order Management & Logistics Support for Stationery Company

Industry Experience

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Average Project Cost Breakdown

What Clients Have Said

Reviews mention Proactive

Customer Support Services for Personal Care Brand

Customer Support Services for Personal Care Brand

Average Project Cost Breakdown

What Clients Have Said

Reviews mention High-quality work

Lead Generation for Real Estate Company

Industry Experience

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Average Project Cost Breakdown

What Clients Have Said

Reviews mention Communicative

Customer Service & Internal Process Dev for E-Commerce Co

Industry Experience

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Average Project Cost Breakdown

What Clients Have Said

Outsource Your Customer Service Today!

Industry Experience

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Average Project Cost Breakdown

What Clients Have Said

Industry Experience

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Average Project Cost Breakdown

What Clients Have Said

Reviews mention Professional

E-Commerce Development for Product Design Firm

Industry Experience

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Average Project Cost Breakdown

What Clients Have Said

Reviews mention Communicative

Client Support for Asset Protection Company

Industry Experience

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Average Project Cost Breakdown

What Clients Have Said

Reviews mention Efficient

Call Center Services for Nonprofit Medical Platform

Industry Experience

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Average Project Cost Breakdown

What Clients Have Said

Reviews mention Timely

Data Abstraction for Software Tech Company