MyTasker

BACKGROUND

Please describe your company and position.

I am the Executive Director of Public Relations Global Network (PRGN)

Describe what your company does in a single sentence.

Founded in 1992, the Public Relations Global Network (PRGN) is one of the world’s largest international networks of independent public relations firms, with more than 50 agency members in more than 30 countries. PRGN offers local expertise with global reach, helping clients achieve communications success across borders.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire MyTasker to accomplish?

• Market research
• General administrative support
• Support to manage internal platforms

SOLUTION

How did you find MyTasker?

• Online Search
• Email marketing

Why did you select MyTasker over others?

• Pricing fit our budget
• Good value for cost
• High quality control and management

How many teammates from MyTasker were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

MyTasker has been supporting my work since December 2024 and I find great value in our cooperation in the past nine months so far. 

As the Executive Director of PRGN, a global network of independent communications and PR agencies, my job is versatile, ranging from admin tasks to strategic initiatives. 

This overall attitude and work approach results in a seamless cooperation allowing me to focus more and more on strategic initiatives at PRGN - which has been the intended goal of the cooperation and the biggest value for our network and its agency members.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

We started small in this path together and gradually moved to bigger and bigger tasks and more responsibilities handed over to the MyTasker team. We've increased our monthly plan as MyTasker has proved to be a valuable support to PRGN's activities and we wanted to utilise this opportunity even more.

MyTasker now supports me in various tasks related to PRGN's annual member conferences, keeping internal databases up to date, communication with members on their specific needs and assistance, running our annual Awards program, do market research and support in managing PRGN's blog series, to include many but not all the areas of support.

A seamless cooperation with myTasker allows me to focus more and more on strategic initiatives at PRGN - which has been the intended goal of the cooperation and the biggest value for our network and its agency members.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

I work with Imran on a daily basis and Samrat Gosh as a manager overseeing the work done for us. I highly appreciate their professional and truly supportive attitude, their short response time, and always clear communication on what to expect in the delivery of any task, both in terms of content and timing. Imran pays attention to details and is eager to find solutions to problems that occur on the way. When questions arise about a task, they are quick to communicate and ask for help to minimise chances of errors. 

We mostly communicate via email and WhatsApp and for new project briefings we regularly hold Zoom calls we record and they store to be able to check later or brief team members if others need to be involved.

The MyTasker app and website is a great support as well, to give tasks efficiently, brief the team, track status and completion as well as resources used and financials and billing.

What was your primary form of communication with MyTasker?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Plus the MyTasker platform gives an edge to the cooperation, it makes briefing and handing out tasks very efficient, while I can track status, completion, resources/hours used from our monthly plan and billing information and status.

Are there any areas for improvement or something MyTasker could have done differently?

Now that we are in the ninth month of cooperation, the team could be slightly more proactive in suggesting solutions to problems and issues that sometimes (not very often) arise in the process. This would further reduce my workload as I would not have to think for solutions myself.

Having said that, I truly appreciate their conservative approach and confirming steps and approaches with me first before moving forward on a new task and this truly helps minimize chances for errors.

BACKGROUND

Please describe your company and position.

I am the Executive Assistant of Bluewater Marketing

Describe what your company does in a single sentence.

Management and marketing consulting services for small to medium-size businesses

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire MyTasker to accomplish?

• Virtual Assistance

SOLUTION

How did you find MyTasker?

Online Search

Why did you select MyTasker over others?

• High ratings
• Pricing fit our budget

How many teammates from MyTasker were assigned to this project?

1 Employee

Describe the scope of work in detail. Please include a summary of key deliverables.

Marketing projects, video editing, administrative projects

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Great finished product

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They deliver on time and provide great work.

What was your primary form of communication with MyTasker?

Email or Messaging App

What did you find most impressive or unique about this company?

We've been using MyTasker for the past two years, and they have been an absolute lifesaver for us. We have used them to create graphics, cut and edit reels for social, turn transcripts into blogs, and many other projects.

They have been reliable, consistently efficient, accurate, and fast in their delivery. We've shared our log-ins and passwords, and they have maintained complete confidentiality.

Our representative that we work with regularly is great to work with and now just feels like part of our team.

We highly recommend adding MyTasker to your team as an added resource to help you with any project you'd like taken over, whether just a one-time thing or on a recurring basis. 

Are there any areas for improvement or something MyTasker could have done differently?

none

BACKGROUND

Please describe your company and position.

I am an executive of Strive Networking

Describe what your company does in a single sentence.

Host networking events around the nation.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire MyTasker to accomplish?

Managing the postings of all of our events

SOLUTION

How did you find MyTasker?

Online Search

Why did you select MyTasker over others?

• High ratings
• Pricing fit our budget
• Good value for cost

How many teammates from MyTasker were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Rahul, his team, and everyone else at MyTasker are truly exceptional. They have provided outstanding quality work and clear communication throughout our entire time working with them. Cannot recommend more.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

I have way more time now for more income-producing tasks

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They are clear communicators, and deliver every task on time. 

What was your primary form of communication with MyTasker?

Email or Messaging App

What did you find most impressive or unique about this company?

MyTasker's communication has been impressive.

Are there any areas for improvement or something MyTasker could have done differently?

None!

BACKGROUND

Please describe your company and position.

I am the Sales Operation Manager of Stalwart Crafts

Describe what your company does in a single sentence.

Stalwart Crafts

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire MyTasker to accomplish?

• Sales Team Member Support

SOLUTION

How did you find MyTasker?

Other

Why did you select MyTasker over others?

• High ratings
• Pricing fit our budget

How many teammates from MyTasker were assigned to this project?

1 Employee

Describe the scope of work in detail. Please include a summary of key deliverables.

Daily Tasks to Support Sales Team

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Consistent delivery of work, professional and promt

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Always on time, always communicative, and very little assistance required. Great at troubleshooting and took lots of responsibilty - we know that once they are on the case, we can have perfect ease of mind as it will be correct and on time 100% of the time. 

What was your primary form of communication with MyTasker?

Email or Messaging App

What did you find most impressive or unique about this company?

How little hassle and follow up is needed - super easy, super reliable. 

Are there any areas for improvement or something MyTasker could have done differently?

not of the top of my head. 

BACKGROUND

Please describe your company and position.

I am the Data Scientist of Waterlily

Describe what your company does in a single sentence.

An online trading company

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire MyTasker to accomplish?

• IT support
• Troubleshooting

SOLUTION

How did you find MyTasker?

• Online Search
• Referral

Why did you select MyTasker over others?

• Pricing fit our budget
• Great culture fit
• Company values aligned

How many teammates from MyTasker were assigned to this project?

1 Employee

Describe the scope of work in detail. Please include a summary of key deliverables.

Backoffice 360-degree support in terms of IT support, web design, and other related support

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Saved time
• Within budget 
• Prompt action

Describe their project management. Did they deliver items on time? How did they respond to your needs?

There was one point of contact who was always available. Once the issue was explained to him, he and his team took prompt action to resolve it.

What was your primary form of communication with MyTasker?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Promptness

Are there any areas for improvement or something MyTasker could have done differently?

More resources on weekends

BACKGROUND

Please describe your company and position.

I am the Owner of a forensic psychology firm

Describe what your company does in a single sentence.

Professional services

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire MyTasker to accomplish?

website design, updates, SEO

SOLUTION

How did you find MyTasker?

Online Search

Why did you select MyTasker over others?

Pricing fit our budget

Describe the scope of work in detail. Please include a summary of key deliverables.

I asked them to make specific changes to my website design and to assist with SEO

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The website look and its rankings

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They got very slow over time. It wasn't easy to communicate what I wanted in a way they would understand.

What was your primary form of communication with MyTasker?

Email or Messaging App

What did you find most impressive or unique about this company?

They claimed to have a lot of skills

Are there any areas for improvement or something MyTasker could have done differently?

They billed me for 6 months of service when I didn't need it. They said they would refund but did not. Then they got mad and would not stop emailing me every day asking me to remove the chargeback and telling me it was only making it take longer for me to get my refund. Then they lied to my bank. They removed 100 + hours I had paid for when I did not cancel the charge back.

OPPORTUNITY / CHALLENGE

Why does your firm need back office services? Did you previously handle these needs in-house?

I believe having back office services is essential for running our business. Yes, we used to handle this in-house.

What type of work does your internal staff avoid by using a back office service?

Our staff doesn't have to worry about keeping track of all the numbers, statistics, client data, organization data, website details, notifications, etc.

What challenge were you trying to address with the service provider?

Our goal was for them to automatically handle what was aforementioned in the previous question.

SOLUTION

What was the scope of the service provider's involvement?

They handle all client info, referrals, organization statistics, marketing tools, website detail, etc.

Could you describe the service provider's pricing structure and how they billed you?

We are billed monthly with no commitment.

How did you come to work with this service provider?

They were recommended by a trusted source.

How would you assess the service provider's ability to turn around quality work, to provide customer service, and to communicate?

Their CRM capabilities are key, and staying on top of all the numbers associated with our business is essential for us to operate.

How much time, in hours, does this service provider save you each month?

I'd estimate they save us hundreds of hours a month.

How much money does this service provider save you each month?

Based on the previous answer, time is money.

RESULTS & FEEDBACK

What takeaways and measures of success can you share about working with this service provider?

I can go on and on about the pros, which I've stated several times already in previous responses here. No cons that I can think of. We haven't used any other vendor.

What are the service provider's strengths?

They help us keep track of all the numbers in our day-to-day operations.

How can the service provider improve?

I honestly can't think of anything to improve. It just seems to always get better every time.

How long has your company been working with this service provider?

2007 - Ongoing.

How much money do you spend annually with this service provider?

Less than $1,000.