Top Outbound Call Centers
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UndisclosedUndisclosed50 - 249Wilmington, DE
Services provided
SM Technomine, Inc is a call center company. Headquartered in Laval, Canada and Wilmington, Delaware, the team focuses on Call Center Services and Sales Outsourcing.
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UndisclosedUndisclosed50 - 249Paris, France
Services provided
Smartelia is an answering service company launched in 2012. The agency provides Call Center Services and Back Office Outsourcing, and is midsize.
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UndisclosedUndisclosed1,000 - 9,999Bonita Springs, FL
Services provided
Edenred Pay USA is a CRM consulting and SI company. Located in Bonita Springs, Florida and Secaucus, New Jersey, the agency offers CRM consulting and SI and Back Office Outsourcing.
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$10,000+UndisclosedFreelancer
Services provided
Charcon BPO is an Email Marketing company. Their small team of employees is based in. Their team focuses on Email Marketing and Sales Outsourcing.
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UndisclosedUndisclosed50 - 249
Services provided
Rev is a midsize Sales Outsourcing company in San Diego, California. The team focuses on Sales Outsourcing and Content Marketing.
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UndisclosedUndisclosed50 - 249Chandler, AZ
Services provided
Market Research company On Point specializes in Market Research and BI & big data consulting & SI. They are located in Chandler, Arizona and Newark, New Jersey.
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UndisclosedUndisclosed50 - 249Pinellas Park, FL
Services provided
Established in 2014, Marketopia is a social media marketing agency. Headquartered in Pinellas Park, Florida, the team focuses on Social Media Marketing and Search Engine Optimization.
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$5,000+$50 - $99 / hr2 - 9Dubai, United Arab Emirates
Services provided
See all 4 projectsDreamline Digital FZCO is a lead generation and digital marketing company known for its effective management and innovative solutions. The reviews highlight their professionalism, efficiency, and ability to meet client objectives, with 100% positive feedback on their proactiveness and cost-effectiveness. Clients appreciate their capability to deliver on time and maintain excellent communication.
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UndisclosedUndisclosed2 - 9Las Vegas, NV
Services provided
See all 2 projectsVinsiAI is a company specializing in artificial intelligence solutions for order taking and customer service, offering a cost-effective alternative to human workforce needs. Reviews highlight their impressive responsiveness and innovative AI capabilities, with 100% of reviewers noting satisfaction with the service and implementation process. Clients appreciate the value provided and seamless integration of VinsiAI's technology.
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UndisclosedUndisclosed2 - 9Cape Town, South Africa
Services provided
3iSolutions is a call center. Based in Cape Town, South Africa, the firm was founded in 2003. Their services include Call Center Services and Back Office Outsourcing.
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UndisclosedUndisclosed2 - 9Kingston, Jamaica
Services provided
WorldWide BPO & Call Centres is a small Kingston, Jamaica-based call center company. The team offers Call Center Services and Customer Service Outsourcing.
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UndisclosedUndisclosedFreelancer
Services provided
Contractor Marketing Pros is a SEO company. The team focuses on Search Engine Optimization and Pay Per Click, and the agency is located in Miami Beach, Florida.
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$1,000+UndisclosedFreelancer
Services provided
Crucial Calm is a Direct Marketing company. The team specializes in Direct Marketing and Search Engine Optimization and is headquartered in Hollywood, Florida.
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$5,000+$150 - $199 / hrFreelancerFrisco, TX
Services provided
Clearview Marketing & Consulting Group is a branding company founded in 2011. The team specializes in Branding and Marketing Strategy and is in Frisco, Texas.
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UndisclosedUndisclosed50 - 249
Services provided
Colligo srl, a midsize Customer Service Outsourcing company, is in Collegno, Italy. Their services include Customer Service Outsourcing and Call Center Services.
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UndisclosedUndisclosed1,000 - 9,999Hangzhou, China
Services provided
Sunyard (Hangzhou) Computer Services Co., Ltd. Is a Customer Service Outsourcing company. The Hangzhou, China-based team specializes in Customer Service Outsourcing and Back Office Outsourcing.
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$1,000+< $25 / hr250 - 999Franklin Township, NJ
Services provided
Launched in 2003, Promantra is a Back Office Outsourcing company. The agency focuses on Back Office Outsourcing and Call Center Services, and is midsize.
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$1,000+< $25 / hr250 - 999Montreal, Canada
Services provided
Gexel Telecom is a Customer Service Outsourcing company. They offer Customer Service Outsourcing and Back Office Outsourcing and were launched in 1998.
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$1,000+< $25 / hr250 - 999Los Angeles, CA
Services provided
Allzone Management Solutions is a Back Office Outsourcing company. Headquartered in Los Angeles, California, their team offers Back Office Outsourcing and Call Center Services.
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$1,000+$25 - $49 / hr250 - 999Vitry-sur-Seine, France
Services provided
ATALIAN Interactive is a Back Office Outsourcing company established in 2008. The company specializes in Back Office Outsourcing and Sales Outsourcing, and is midsize.
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UndisclosedUndisclosed250 - 999Meilen, Switzerland
Services provided
MS Direct AG is a Meilen, Switzerland-based call center service. Established in 1978, the team offers Call Center Services and CRM consulting and SI.
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UndisclosedUndisclosed250 - 999ঢাকা, Bangladesh
Services provided
MY Outsourcing Limited is a call center company. Their midsize team of employees is headquartered in ঢাকা, Bangladesh. Their team provides Call Center Services and Back Office Outsourcing.
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UndisclosedUndisclosed250 - 999Dhaka, Bangladesh
Services provided
Service Solutions Pvt. Ltd. (SSL) is a social media marketing firm founded in 2008. The agency provides Social Media Marketing and Application Testing.
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UndisclosedUndisclosed250 - 999Mobridge, SD
Services provided
Telephone answering service One World Direct was founded in 1994. The team specializes in Call Center Services and Back Office Outsourcing.
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UndisclosedUndisclosed250 - 999Istanbul, Türkiye
Services provided
ETB Group is a Back Office Outsourcing company. Their team is based in Istanbul, Türkiye. The agency offers Back Office Outsourcing and Call Center Services.
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UndisclosedUndisclosed250 - 999Lexington, MA
Services provided
Launched in 1996, iBasis is a midsize IoT development company. Their services include IoT development and Call Center Services.
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UndisclosedUndisclosed250 - 999Shanghai, China
Services provided
Launched in 2015, HKT Teleservices (Shanghai) Co.Ltd. Is an answering service. The company offers Call Center Services and Branding, and is midsize.
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UndisclosedUndisclosed250 - 999Cleveland, OH
Services provided
Launched in 1993, Revenue Group is a Business Consulting company. The company provides Business Consulting and Call Center Services, and is midsize.
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UndisclosedUndisclosed250 - 999Laconia, NH
Services provided
Launched in 2017, Kanekt 365 is a Customer Service Outsourcing company. Their team provides Customer Service Outsourcing and Call Center Services.
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UndisclosedUndisclosed250 - 999Hyderabad, India
Services provided
CorpOne BPO, a phone answering service, was established in 2005. Based in Hyderabad, India, the team provides Call Center Services and Back Office Outsourcing.
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UndisclosedUndisclosed250 - 999Tirana, Albania
Services provided
Launched in 2009, We Are Fiber is a midsize telephone answering service. Their services include Call Center Services and Back Office Outsourcing.
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UndisclosedUndisclosed250 - 999Almelo, Netherlands
Services provided
EuroDev is a Digital Strategy company. The Italy-based team focuses on Digital Strategy and Business Consulting.
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UndisclosedUndisclosed250 - 999Kouba, Algeria
Services provided
Servitec is a Kouba, Algeria-based Logistics & Supply Chain Consulting company. They offer Logistics & Supply Chain Consulting and Call Center Services.
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UndisclosedUndisclosed250 - 999Istanbul, Türkiye
Services provided
Back-Up Dünyası, a Business Consulting company, was established in 2003. The team provides Business Consulting and Call Center Services.
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UndisclosedUndisclosed250 - 999Cincinnati, OH
Services provided
Market Research company EagleONE was launched in 2014. The team specializes in Market Research and Social Media Marketing.
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UndisclosedUndisclosed2 - 9Bogotá, Colombia
Services provided
Small Sales Outsourcing company BlueMarketing, is located in Bogotá, Colombia. Their services include Sales Outsourcing and Digital Strategy.
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UndisclosedUndisclosed50 - 249Wrocław, Poland
Services provided
Call Center Dynamic Sales is a Customer Service Outsourcing company. They are located in Wrocław, Poland. Their team provides Customer Service Outsourcing and Call Center Services.
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UndisclosedUndisclosed50 - 249Torino, Italy
Services provided
ONE the srl is a Customer Service Outsourcing company. They are headquartered in Torino, Italy, and their services include Customer Service Outsourcing and Back Office Outsourcing.
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UndisclosedUndisclosed50 - 249Tijuana, Mexico
Services provided
Smart-Connect Outsourcing solutions, a Back Office Outsourcing company, is headquartered in Tijuana, Mexico. Their services include Back Office Outsourcing and Call Center Services.
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UndisclosedUndisclosed50 - 249Torino, Italy
Services provided
EURO-TEL S.p.A. Is a Torino, Italy-based Customer Service Outsourcing company. They offer Customer Service Outsourcing and Call Center Services.
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$1,000+< $25 / hr2 - 9Castle Rock, CO
Services provided
See all 7 projectsBDR.ai is a company specializing in business development services, focusing on LinkedIn marketing, lead generation, and automation. Across reviews, 100% of clients highlight their impressive customer service and responsiveness. Many commend BDR.ai for aligning with company values and offering good value for cost. Clients frequently describe BDR.ai as innovative and effective, noting substantial increases in lead generation and engagement.
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$1,000+$25 - $49 / hr2 - 9Sofia, Bulgaria
Services provided
Callhalla, an answering service and Customer Service Outsourcing company, was established in 2014. The small team offers Call Center Services and Customer Service Outsourcing.
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$1,000+$25 - $49 / hr2 - 9Toowong, Australia
Services provided
Point B Marketing is a SEO agency. Founded in 2015, the team provides Search Engine Optimization and Call Center Services.
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UndisclosedUndisclosed2 - 9Mandaluyong, Philippines
Services provided
PrimeOutsourcing Inc., a small call center company, is in Mandaluyong, Philippines. Their services include Call Center Services and Back Office Outsourcing.
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UndisclosedUndisclosed2 - 9Birmingham, England
Services provided
Finchley Court, an IT managed services company, is based in Birmingham, England. They offer IT managed services and Call Center Services and were launched in 1990.
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UndisclosedUndisclosed2 - 9Los Angeles, CA
Services provided
Virtunect BPO is a Sales Outsourcing company. Headquartered in Los Angeles, California, their team offers Sales Outsourcing and Back Office Outsourcing.
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UndisclosedUndisclosed2 - 9Santo Domingo, Dominican Republic
Services provided
Vixicom is a small Santo Domingo, Dominican Republic-based phone answering service. The team provides Call Center Services and Back Office Outsourcing.
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UndisclosedUndisclosed2 - 9Roswell, GA
Services provided
Founded in 2004, Contact Automation is a small answering service. Their team focuses on Call Center Services and Transcription.
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UndisclosedUndisclosed2 - 9Budapest, Hungary
Services provided
Answering service and Customer Service Outsourcing company Protocall is in Budapest, Hungary. Their services include Call Center Services and Customer Service Outsourcing.
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UndisclosedUndisclosed2 - 9Buenos Aires, Argentina
Services provided
INDICOM S.A. Is a phone answering service. Established in 1993, the team focuses on Call Center Services and Back Office Outsourcing. The firm is located in Buenos Aires, Argentina.
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List of the Top 15 Outbound Call Center Services
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$1,000+$25 - $49 / hr250 - 999Oakville, Canada
Ability to deliver
40/40.020/20 Reviews10/10 Clients & Experience10/10 Market PresenceService focus
250% Outbound Voice Services -
$10,000+< $25 / hr50 - 249Denver, CO
Ability to deliver
40/40.020/20 Reviews10/10 Clients & Experience10/10 Market PresenceService focus
250% Outbound Voice Services -
$1,000+$100 - $149 / hr250 - 999St. Louis, MO
Ability to deliver
39.5/40.019.8/20 Reviews10/10 Clients & Experience9.7/10 Market PresenceService focus
225% Outbound Voice Services -
$1,000+$25 - $49 / hr50 - 249Laguna Beach, CA
Ability to deliver
39.5/40.020/20 Reviews10/10 Clients & Experience9.5/10 Market PresenceService focus
280% Outbound Voice Services -
$1,000+< $25 / hr50 - 249Ed, Sweden
Ability to deliver
39.2/40.020/20 Reviews10/10 Clients & Experience9.2/10 Market PresenceService focus
280% Outbound Voice Services -
$1,000+$25 - $49 / hr50 - 249Ottawa, Canada
Ability to deliver
38.6/40.020/20 Reviews10/10 Clients & Experience8.6/10 Market PresenceService focus
265% Outbound Voice Services -
$1,000+< $25 / hr1,000 - 9,999Gilbert, AZ
Ability to deliver
39.2/40.019.6/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
70% Outbound Voice Services30% Other -
$1,000+< $25 / hr1,000 - 9,999Hollywood, FL
Ability to deliver
38.9/40.020/20 Reviews10/10 Clients & Experience8.9/10 Market PresenceService focus
70% Outbound Voice Services30% Other -
$1,000+< $25 / hr50 - 249Dover, DE
Ability to deliver
37.9/40.020/20 Reviews10/10 Clients & Experience7.9/10 Market PresenceService focus
280% Outbound Voice Services -
$1,000+< $25 / hr250 - 999Portland, OR
Ability to deliver
39.7/40.019.8/20 Reviews10/10 Clients & Experience9.9/10 Market PresenceService focus
70% Outbound Voice Services30% Other -
$1,000+< $25 / hr1,000 - 9,999Chicago, IL
Ability to deliver
37.5/40.018.6/20 Reviews9.4/10 Clients & Experience9.5/10 Market PresenceService focus
110% Outbound Voice Services -
$5,000+Undisclosed50 - 249Boca Raton, FL
Ability to deliver
37.2/40.017.6/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
280% Outbound Voice Services -
$1,000+< $25 / hr50 - 249Las Vegas, NV
Ability to deliver
37.1/40.018.2/20 Reviews9.8/10 Clients & Experience9.1/10 Market PresenceService focus
265% Outbound Voice Services -
$10,000+< $25 / hr250 - 999San Pablo City, Philippines
Ability to deliver
38.7/40.020/20 Reviews10/10 Clients & Experience8.7/10 Market PresenceService focus
80% Outbound Voice Services20% Other -
$1,000+$50 - $99 / hr10 - 49Olympia, WA
Ability to deliver
36.6/40.018.8/20 Reviews10/10 Clients & Experience7.8/10 Market PresenceService focus
250% Outbound Voice Services -
$1,000+Undisclosed1,000 - 9,999London, England
Ability to deliver
36.5/40.020/20 Reviews10/10 Clients & Experience6.5/10 Market PresenceService focus
280% Outbound Voice Services -
$1,000+$100 - $149 / hr10 - 49Horsham , England
Ability to deliver
36.4/40.016.8/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
310% Outbound Voice Services -
$5,000+< $25 / hr50 - 249Cairo, Egypt
Ability to deliver
36.3/40.017.8/20 Reviews10/10 Clients & Experience8.5/10 Market PresenceService focus
180% Outbound Voice Services -
$1,000+< $25 / hr50 - 249Sugar Land, TX
Ability to deliver
38.1/40.020/20 Reviews10/10 Clients & Experience8.1/10 Market PresenceService focus
110% Outbound Voice Services -
$5,000+< $25 / hr1,000 - 9,999Lexington, KY
Ability to deliver
36.7/40.017/20 Reviews10/10 Clients & Experience9.7/10 Market PresenceService focus
80% Outbound Voice Services20% Other -
$1,000+$25 - $49 / hr250 - 999Orlando, FL
Ability to deliver
35.7/40.016.6/20 Reviews10/10 Clients & Experience9.1/10 Market PresenceService focus
225% Outbound Voice Services -
$1,000+Undisclosed10 - 49Langley, Canada
Ability to deliver
35.5/40.017.2/20 Reviews9.1/10 Clients & Experience9.2/10 Market PresenceService focus
240% Outbound Voice Services -
$1,000+< $25 / hr50 - 249Chicago, IL
Ability to deliver
35.4/40.016.6/20 Reviews9.5/10 Clients & Experience9.3/10 Market PresenceService focus
225% Outbound Voice Services -
$1,000+< $25 / hr50 - 249Berkeley, CA
Ability to deliver
36.2/40.018.2/20 Reviews9.2/10 Clients & Experience8.8/10 Market PresenceService focus
140% Outbound Voice Services -
$10,000+$25 - $49 / hr250 - 999Simi Valley, CA
Ability to deliver
35.2/40.015.6/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
210% Outbound Voice Services -
$5,000+$25 - $49 / hr2 - 9Kyiv, Ukraine
Ability to deliver
35.2/40.018.4/20 Reviews10/10 Clients & Experience6.8/10 Market PresenceService focus
270% Outbound Voice Services -
$1,000+< $25 / hr250 - 999Hatboro, PA
Ability to deliver
35.7/40.018/20 Reviews8.7/10 Clients & Experience9/10 Market PresenceService focus
120% Outbound Voice Services -
$5,000+$150 - $199 / hr10 - 49Calgary, Canada
Ability to deliver
35.1/40.016.8/20 Reviews10/10 Clients & Experience8.3/10 Market PresenceService focus
300% Outbound Voice Services -
$25,000+Undisclosed50 - 249Toronto, Canada
Ability to deliver
34.8/40.017.4/20 Reviews9.8/10 Clients & Experience7.5/10 Market PresenceService focus
270% Outbound Voice Services -
$1,000+< $25 / hr250 - 999Kyiv, Ukraine
Ability to deliver
37.5/40.018.6/20 Reviews10/10 Clients & Experience8.9/10 Market PresenceService focus
60% Outbound Voice Services40% Other
Latest Outbound Articles
See all articles![How to Build a Budget for Call Center Services [With Template] cover image](https://img.shgstatic.com/clutch-static-prod/image/resize/715x400/s3fs-public/article/ba3fb126c373d45b88403b0272fa9201.jpg)
How to Build a Budget for Call Center Services [With Template]
Call center costs can add up over time, so it’s important that companies establish a thorough budget plan before outsourcing.
Outbound Call Center FAQs
Outbound call centers offer business operations-focused services, such as conducting outgoing calls to customers and prospects. These companies represent their clients and handle tasks such as outbound sales, customer notifications, and data collection.
Outbound call centers are dedicated to proactively making outgoing calls; whereas inbound call centers are more engaged with reactive call support. These vendors leverage different technologies such as predictive dialers, call recording and analytics systems, and scripting tools.
Essentially, outbound call centers play an essential role in guiding the business towards success. They are primarily responsible for contacting and engaging with potential customers and existing customers. They work hand in hand with different departments to ensure customer satisfaction and consistently generate new business.
The cost of hiring a dedicated outbound call center company depends widely on several factors, including agent expertise, call volume, and location. The different pricing models applied by different service providers also impact pricing – some companies offer per-agent-per-hour structure, per-minute pricing, and per-lead pricing.
The average call center projects reviewed on Clutch cost less than $10,000 or less than $25 per hour. Check out our detailed pricing guide to find out more: Call Center Pricing Guide
Selecting the right outbound call center company is crucial for success and getting optimal ROI from your investment. Here are some key factors to consider when evaluating potential service providers:
- Industry expertise and experience
- Compliance and data security
- Technology stack (the tools they use to conduct calls, track key metrics, and report data)
- Agent quality and language proficiency
- Scalability and customization (if they can tailor scripts, reporting formats, and adjust team size as you grow your business)
- Industry reputation and client testimonials
Clutch can help you learn more about potential outbound call center partners. Our collection of client ratings and reviews is designed to help you identify their strengths and weaknesses.
Not knowing what warning signs to watch out for when working with an outbound call center can cost you time, money, and a damaged reputation. Be mindful of these red flags when evaluating and partnering with a potential service provider:
- Lack of transparency in terms of pricing and service descriptions
- No industry experience, especially for businesses in the financial services and medical sectors
- Irregular or ineffective performance reporting
- No customization offered
- Record of data security lapses or poor data hygiene
Ignoring these red flags will just result in more headaches than wins. Knowing what to be wary of is part of hiring correctly.
Outbound call center companies cater to or focus on different industries. Some service providers are dedicated to specific markets such as medical and healthcare, while some can operate in different sectors such as travel and hospitality, real estate, and e-commerce and retail. Here are the common industries they serve and what solutions they typically offer:
- E-commerce and retail: upselling/cross-selling calls, customer feedback gathering, and abandoned cart recovery solutions
- Real estate: Cold calling for potential leads and appointment setting
- Travel and hospitality: Promotional outreach, loyalty program campaigns
- Healthcare and medical: Medical surveys, appointment reminders, and patient follow-ups
- Financial services: Lead generation, debt collection, and appointment setting
- Telecommunications: Upselling campaigns and customer retention programs
- Legal services: Appointment setting, litigation support outreach, and client intake follow-ups
- Technology and SaaS: User onboarding assistance, lead generation, and product demos
Finding the right team with in-depth experience and expertise in your market can help guide your project’s success.