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Top Answering Service for Manufacturing Companies

Ratings Updated: June 11, 2026
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15 Leaders 15 Contenders

129 Companies

Industry: Manufacturing
Inbound Services: Answering services

Top Answering Service for Manufacturing Companies

  • Featured

    What are Featured Providers?

    Moneypenny USA (formerly VoiceNation) Logotype

    Moneypenny USA (formerly VoiceNation)

    4.4 53 reviews
    Verified
    Undisclosed
    < $25 / hr
    50 - 249
    Duluth, GA

    Services provided

    80% Call Center Services
    10% Customer Service Outsourcing
    10% Sales Outsourcing

    Focus Areas

    63% Answering services
    37% Virtual receptionist

    Moneypenny USA (formerly VoiceNation) is a company specializing in Contact Center Services and Customer Support Services, including Inbound Call Center and Phone Support. Overall, 80% of reviews highlight their efficient call handling and personalized customer care, while some note areas for improvement in data management and communication consistency. Their adaptability and attentive service are frequently praised by clients.

    See all 53 projects

    Reviews mention Helpful

    Overall, clients express positive sentiment regarding the helpfulness of the answering services provided by Moneypenny and Voice Nation. One client noted Moneypenny's team as 'friendly, timely, and receptive,' while acknowledging some operational errors that required attention. Another client praised Voice Nation for their attentiveness and ability to adapt the scripting tool to meet specific needs, stating they received 'great advice from the beginning' and experienced no issues after initial setup. Both reviews highlight the importance of clear communication.
    • Answering Services for Property Rental Company
      4.0 May 17, 2017

      We set everything up, and Voice Nation's team was extremely attentive and very helpful. They gave us great advice from the beginning. We tested it and found a problem in the beginning, and they worked diligently to get it fixed.

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    0 of 1 reviews is 5 stars
    1 new review for Call Center Services services
    Less than $10,000 avg. project cost

    Reviewed 1 time in the past 6 months

    Recent client feedback for Moneypenny USA highlights a generally positive experience, particularly with their onboarding and initial customer service. Clients appreciated the timely delivery of services, though concerns were raised about inconsistent customer service and unclear communication post-onboarding. One client noted unexpected charges and a decline in service quality over time. Overall, sentiment reflects satisfaction with initial interactions but suggests room for improvement in ongoing support and transparency.
    Read 1 Recent Review

    Average Project Cost Breakdown

    Less than $10,000 (41) $10,000 to $49,000 (8)

    What Clients Have Said

    Clients generally perceive the company's services as offering good value for money, citing competitive pricing and effective solutions. For instance, one client noted an investment of $40,000 over three years for customized call handling, emphasizing the significant time and resource savings achieved. Another client praised a monthly expenditure of approximately $330, highlighting the high level of customer service received. Overall, the sentiment reflects satisfaction with the cost relative to the quality and responsiveness of service provided.
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    View projects from:

    Melbourne, Florida (1) Miami, Florida (1) Tampa, Florida (1) Atlanta, Georgia (1) Wichita, Kansas (1) Blue Springs, Missouri (1) Chesterfield, Missouri (1) Charlotte, North Carolina (1) Concord, North Carolina (1) Greenville, North Carolina (1) High Point, North Carolina (1) Greenville, South Carolina (1) Baytown, Texas (1) Dallas, Texas (1) Friendswood, Texas (1) Frisco, Texas (1) Galveston, Texas (1) Garland, Texas (1) Nacogdoches, Texas (1) Midland, Texas (1) Hanover Park, Illinois (1) Oak Lawn, Illinois (1) Columbus, Indiana (1) Eastpointe, Michigan (1) Minneapolis, Minnesota (1) Long Branch, New Jersey (1) Staten Island, New York (1) Syracuse, New York (1) Milwaukee, Wisconsin (1) Los Angeles, California (1) San Francisco, California (1) Arvada, Colorado (1) Colorado Springs, Colorado (1) Las Vegas, Nevada (1) Phoenix, Arizona (1) Scottsdale, Arizona (1) Bismarck, North Dakota (1) Taunton, Massachusetts (1) Philadelphia, Pennsylvania (1) Pittsburgh, Pennsylvania (1) Fairburn, Georgia (1) Rockingham, North Carolina (1) Wadesboro, North Carolina (1) Etowah, Tennessee (1) Sylacauga, Alabama (1) Ocean View, Delaware (1) Harlan, Kentucky (1)

    This provider is fluent in 2 languages:

    • English
    • Spanish
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  • Hit Rate Solutions Logotype

    4.8 16 reviews
    Premier Verified
    $1,000+
    < $25 / hr
    50 - 249
    Chicago, IL

    Services provided

    45% Call Center Services
    25% Back Office Outsourcing
    15% Customer Service Outsourcing +1
    15% Sales Outsourcing

    Focus Areas

    50% Answering services
    50% Virtual receptionist

    Hit Rate Solutions is a Contact Center Services company that offers Inbound and Outbound Call Center solutions, Customer Support Services, and Telemarketing Services. Reviews on Clutch.co generally highlight their professionalism, responsiveness, and cost-effectiveness, with approximately 85% of customers praising their rapid project handling and efficient communication. Additionally, 70% of reviewers commend their value for money.

    See all 16 projects
    6 of 10 Call Center Services reviews are 5 stars
    1 new review for Call Center Services in past 6 months
    $10,000 – $49,000 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Call Center Services for Dental Appliances Provider

    5.0 — Hit Rate Solutions provides call center services for a dental appliances provider. The team is responsible for answering customer queries and concerns. Read more
    Read 10 Reviews

    Average Project Cost Breakdown

    Less than $10,000 (4) $10,000 to $49,000 (2) $50,000 to $199,999 (2)

    What Clients Have Said

    Clients consistently highlight Hit Rate Solutions as providing excellent value for their cost. Feedback indicates that their pricing fits within clients' budgets while delivering effective results. For instance, one client noted, 'Good value for cost,' while another praised the 'quality of work done for the price.' Overall, the sentiment regarding cost and value is positive, with many clients expressing satisfaction with the services relative to the investment made.
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    View projects from:

    United States (11) Canada (1)

    This provider is fluent in 1 language:

    • English

    This provider is available in 4 time zones:

    • Central Standard Time (CST)
    • Eastern Standard Time (EST)
    • Pacific Standard Time (PST)
    • Mountain Standard Time (MST)
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  • Remote Team Solutions Logotype

    5.0 23 reviews
    Premier Verified
    Undisclosed
    Undisclosed
    250 - 999
    Torreón, Mexico

    Services provided

    10% Call Center Services
    10% Back Office Outsourcing
    10% Customer Service Outsourcing +7
    10% Employer of Record (EOR) Services
    10% Finance & Accounting Outsourcing (FAO)
    10% HR Outsourcing
    10% IT Staff Augmentation
    10% Recruitment Process Outsourcing
    10% Sales Outsourcing
    10% Staffing

    Focus Areas

    34% Answering services
    33% Inbound appointment scheduling
    33% Virtual receptionist

    Remote Team Solutions is a provider of contact center services, specializing in customer support and phone handling. Reviews highlight their cost-effectiveness, organization, and reliability, with 100% positive feedback emphasizing their responsiveness and integration into clients' teams. While there is room for faster ramp-up times, clients appreciate their significant impact on productivity and customer retention.

    See all 23 projects

    Reviews mention Communicative

    Overall, clients have expressed a highly positive sentiment regarding the communicative nature of Remote Team Solutions. Feedback highlights their 'timely, communicative, and professional' approach, as noted by a Head of Compliance who praised their effective communication during the hiring process. Additionally, an advertising company owner emphasized their 'prompt and clear communication' that fostered a personalized experience. Clients consistently noted the ease of communication and responsiveness, contributing to successful project outcomes.
    • Outsourcing & Recruitment for HR Company
      5.0 Nov 17, 2023

      They were timely, communicative and professional. The quality of the kick off meeting.

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    • Remote Employee Recruitment for Digital Mktg & Web Dev Co
      5.0 Aug 10, 2023

      Their prompt and clear communication, coupled with their flexibility in accommodating our specific requirements, created an experience that was truly personalized. It's evident that they prioritize building strong, lasting partnerships with their clients.

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    • HR Services for IT Consulting Firm
      5.0 Aug 29, 2022

      I can completely forget they are offshore, it's as if they're right here since they communicate immediately and provide the support we need at all times.

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    • Recruitment Solutions for Real Estate Company
      5.0 Oct 18, 2021

      Our partnership has been very collaborative because their communication skills are always on point. On top of that, they’re very quick and efficient.

      Read Full Review
    • Recruitment Services for Property Management Platform
      5.0 Aug 31, 2021

      Very seamless. We primarily work via email and slack and their communication is fully integrated with our existing hiring processes.

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    Read All Reviews
    1 of 1 reviews is 5 stars
    $10,000 – $49,000 avg. project cost

    Reviewed 1 time in the past 6 months

    Recent reviews for Remote Team Solutions highlight their effective project management and timely delivery of services. A Processing Manager from Texas Specialty Underwriters noted an improvement in policy issuance speed and quality, attributing this success to Remote Team Solutions' attentive support. Clients appreciate the ability to manage their teams directly, with no significant areas for improvement identified. Overall, the sentiment is positive, emphasizing good value for cost and responsive communication.
    Read 1 Recent Review

    Industry Experience

    Remote Team Solutions has demonstrated expertise across diverse industries, including Legal, Media, Advertising & Marketing, Real Estate, and Business Services. Clients commend their strong project management, responsive communication, and high-quality staff, particularly for roles in customer service, recruitment, and virtual assistance. Overall sentiment is overwhelmingly positive, with clients noting significant improvements in operational efficiency, team integration, and cost-effectiveness. This provider is well-suited for clients in need of reliable staffing solutions in dynamic environments.

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    Select Industry to see insights

    Insurance Legal Other Industry Construction Human Resources Media Advertising & marketing IT Services Retail Business services Real estate Food & Beverages Software

    View projects from:

    United States (18) Ireland (1) Mexico (1) New Zealand (1) England (1)

    This provider is fluent in 2 languages:

    • English
    • Spanish

    This provider is available in 4 time zones:

    • Central Standard Time (CST)
    • Eastern Standard Time (EST)
    • Pacific Standard Time (PST)
    • Mountain Standard Time (MST)
    View Profile Visit Website
  • DMT Business Development Logotype

    5.0 79 reviews
    Premier Verified
    $1,000+
    $25 - $49 / hr
    50 - 249
    Ottawa, Canada

    Services provided

    10% Call Center Services
    75% Sales Outsourcing
    15% Email Marketing

    Focus Areas

    10% Answering services
    75% Inbound appointment scheduling
    15% Virtual receptionist

    DMT Business Development is a proficient lead generation and sales pipeline expansion company. They excel in outbound lead generation and customer support services, consistently delivering positive outcomes such as booking numerous qualified meetings. Approximately 95% of reviews commend their clear communication, adaptability, and personalized approach, underscoring their effectiveness in generating high-quality leads.

    See all 79 projects

    Reviews mention Dedicated

    The overall sentiment regarding Sales Nash's dedication is highly positive. Clients commend their hard work and commitment, noting their ability to quickly adapt and implement feedback. One client highlighted the team's impressive grasp of their needs, stating that communications felt personalized and professional. Regular meetings and open communication channels further reflect their dedication to maintaining quality and responsiveness throughout the project.
    • Outbound Sales for SaaS Company
      5.0 Feb 19, 2023

      The team has done a great job, and we are very pleased with the results. We are grateful for their hard work and dedication. On a weekly basis, we meet with the team to review their results and provide feedback. They implement modifications quickly and adapt to any situation, demonstrating their flexibility even with last-minute changes.

      Read Full Review
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    Industry Experience

    DMT Business Development has garnered positive feedback across various industries, including Software, IT Services, Financial Services, and Healthcare. Clients commend their expertise in lead generation, effective communication, and timely project management. In the Software sector, they excelled in booking high-quality meetings, while in IT Services, their strategic approach significantly boosted sales pipelines. Overall sentiment is highly favorable, with clients appreciating their adaptability and personalized outreach strategies, making DMT a suitable partner for businesses across these sectors.

    Read All Reviews

    Select Industry to see insights

    Software IT Services Other Industry Consulting Beauty & Cosmetics Design Environmental Services Human Resources Agriculture Healthcare Chemicals & Biotechnology Construction Motion Pictures & Film Advertising & marketing Information technology Media Financial services Business services

    More responsive than most other service providers

    DMT Business Development is very responsive

    They are a great candidate to start a conversation with. Send them a short message or project inquiry.
    Get in Touch

    View projects from:

    Canada (21) United States (19) England (3) Ukraine (3) India (2) Australia (2) Poland (2) Germany (2) Denmark (1) Hong Kong (1) Jordan (1) New Zealand (1) France (1) Spain (1) United Arab Emirates (1) Estonia (1) Croatia (1) Taiwan (1)

    This provider is fluent in 7 languages:

    • English
    • Spanish
    • Russian
    • German
    • French
    • Polish
    • Ukrainian

    This provider is available in 5 time zones:

    • Greenwich Mean Time (GMT)
    • Central European Time (CET)
    • Central Standard Time (CST)
    • Eastern Standard Time (EST)
    • Pacific Standard Time (PST)
    View Profile Visit Website

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  • ExpertCallers Logotype

    ExpertCallers

    4.8 32 reviews
    Premier Verified
    $1,000+
    < $25 / hr
    250 - 999

    Services provided

    50% Call Center Services
    10% Business Consulting
    10% Customer Service Outsourcing +5
    10% Sales Outsourcing
    5% Back Office Outsourcing
    5% Email Marketing
    5% Finance & Accounting Outsourcing (FAO)
    5% Market Research

    Focus Areas

    50% Answering services
    25% Inbound appointment scheduling
    25% Virtual receptionist

    ExpertCallers is a distinguished provider of Contact Center Services, specializing in Customer Support Services, Inbound Call Center, and Outbound Call Center operations. Their reviews reflect a high level of professionalism, with 100% positive feedback highlighting improved customer response times, increased lead conversions, and exceptional project management. Approximately 70% of reviewers commend their ability to integrate seamlessly as an extension of their clients' businesses.

    See all 32 projects

    Reviews mention Proactive

    The feedback regarding ExpertCallers highlights their proactive approach in project management and communication. Clients emphasized their responsiveness and flexibility, with one stating, "They were proactive and flexible whenever we needed adjustments." Another client noted, "Their team was organized and proactive, keeping us updated regularly." Overall sentiment reflects high satisfaction, with clients appreciating the team's initiative in optimizing processes and maintaining clear communication, contributing significantly to improved lead conversions and customer engagement.
    • Call Center Services for Home Renovation Company
      5.0 Feb 25, 2026

      The team was professional, communicative, and reliable. All tasks were delivered on schedule, and they were proactive in adjusting strategies based on results.

      Read Full Review
    • Customer Service Outsourcing for IT Company
      5.0 Mar 12, 2026

      The ExpertCallers team has been very collaborative and dynamic in meeting our needs. Their consistent ask to do more. ExpertCallers actively pushes to receive more tasks, ensuring that they're providing valuable efforts to our organizational goals.

      Read Full Review
    • Call Center Services for Tree Care Company
      4.5 Apr 7, 2026

      Project management was highly efficient and professional. They maintained clear communication, provided regular updates, and ensured everything was delivered on time. Their team was always responsive and proactive in optimizing processes as our needs evolved.

      Read Full Review
    • Call Center Services for Auto Detailing Company
      4.5 Apr 8, 2026

      Project management was smooth and highly professional. Their team stayed organized, communicated regularly, and ensured everything was handled on time. They were proactive in optimizing call handling processes as our business scaled.

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    • Call Center Services for Construction & Landscaping Company
      4.0 Apr 9, 2026

      Project management was seamless. ExpertCallers maintained clear communication, provided regular performance reports, and ensured that all tasks were executed on time. They were proactive in suggesting improvements to enhance our processes.

      Read Full Review
    Read All Reviews
    15 of 28 reviews are 5 stars
    20 new reviews for Call Center Services services
    $50,000 – $199,999 avg. project cost

    Reviewed 28 times in the past 6 months

    In the past six months, ExpertCallers has received overwhelmingly positive feedback from clients, highlighting their professionalism, responsiveness, and effectiveness in managing customer communications. Clients noted significant improvements in response times and lead conversions, with one stating a 40% increase in bookings due to their support. While some suggested enhancements in reporting and analytics, overall satisfaction remained high, with many emphasizing that ExpertCallers seamlessly integrated into their operations, acting as an extension of their teams.
    Read 28 Recent Reviews
    8 of 20 Call Center Services reviews are 5 stars
    20 new reviews for Call Center Services in past 6 months
    $50,000 – $199,999 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Call Center Services for Flooring Company

    4.5 — ExpertCallers provided call center services for a flooring company. The team handled inbound calls, scheduled appointments, qualified leads, performed outbound follow-ups, and resolved inquiries. Read more
    Read 20 Reviews

    Average Project Cost Breakdown

    $10,000 to $49,000 (10) $50,000 to $199,999 (8) $200,000 to $999,999 (7) Less than $10,000 (2) $1,000,000 to $9,999,999 (1)

    What Clients Have Said

    Clients consistently express satisfaction with ExpertCallers' pricing, describing it as fitting their budgets while delivering significant value. Feedback highlights instances where clients noted the 'good value for cost' and the ability to maintain high-quality service without increasing internal workload. Overall sentiment reflects confidence in the company's cost-effectiveness, with several reviews emphasizing improved customer response times and lead conversion rates as indicators of the value received from their services.
    Read All Reviews
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  • Ver-A-Fast Logotype

    5.0 5 reviews
    Premier Verified
    $1,000+
    < $25 / hr
    50 - 249
    Mentor, OH

    Services provided

    45% Call Center Services
    40% Customer Service Outsourcing
    15% Sales Outsourcing

    Focus Areas

    50% Answering services
    50% Inbound appointment scheduling

    Ver-A-Fast is a company specializing in Contact Center Services, offering both Inbound and Outbound Call Center solutions, including Customer Support Services and Telephonic Support. Feedback highlights their efficient project management and alignment with client values, with 100% on-time delivery and a high retention rate of call center representatives. Approximately 85% of surveyed clients note service level goals are consistently met, and they praise the customizable nature of Ver-A-Fast’s services.

    See all 5 projects

    Reviews mention Great team

    Clients consistently praise the team at Ver-A-Fast for their exceptional support and partnership. One client noted, 'This team was an absolute joy to work with over the years,' highlighting their proactive communication and reliability. Another remarked on the customizable nature of their programs, stating, 'We have worked with many vendors in our space, and this team was the best!' Overall, the sentiment reflects a strong appreciation for the team's effectiveness and dedication.
    • Call Center Services for Mattress Retailer
      5.0 Jan 13, 2026

      YES! This team was an absolute joy to work with over the years, and I never had to worry about anything. They constantly stayed on top of things and were the best partners to have. We have worked with many vendors in our space, and this team was the best!

      Read Full Review
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    3 of 3 Answering services reviews are 5 stars
    3 new reviews for Answering services in past 6 months
    $1,000,000 – $9,999,999 avg. project cost

    Answering services Experience

    Ver-A-Fast has received overwhelmingly positive feedback for their answering services, with 100% of clients reporting satisfaction in areas such as project management and responsiveness. Notably, they achieved service level goals of 85% and maintained a 15% connection rate for calls. Clients highlighted their impressive customization options and consistent performance, emphasizing the reduction in staff needs and improved response times. Overall, Ver-A-Fast is recognized as a reliable partner in enhancing customer engagement.

    Read Most Recent Review

    Average Project Cost Breakdown

    $10,000 to $49,000 (1) $1,000,000 to $9,999,999 (1)

    What Clients Have Said

    Clients consistently highlight Ver-A-Fast's strong value for money, noting their competitive pricing and alignment with client needs. One reviewer stated they chose Ver-A-Fast for their 'good value for the cost' and another emphasized that their 'pricing fit our budget.' Overall, feedback indicates satisfaction with the cost-effectiveness of their services, which have led to improved operational efficiency and revenue growth for clients.
    Read All Reviews

    View projects from:

    Atlanta, Georgia (1) Arlington Heights, Illinois (1) Beverly Hills, California (1) Phoenix, Arizona (1)

    This provider is fluent in 2 languages:

    • English
    • Spanish
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  • TECHSPEED INC Logotype

    4.9 18 reviews
    Premier Verified
    $1,000+
    < $25 / hr
    50 - 249
    Portland, OR

    Services provided

    10% Call Center Services
    15% Back Office Outsourcing
    15% Customer Service Outsourcing +5
    15% Data Annotation Services
    15% Document Digitization & Management
    10% AI Agents
    10% Content Moderation Services
    10% Litigation Support Services

    Focus Areas

    35% Answering services
    35% Inbound appointment scheduling
    30% Virtual receptionist

    TECHSPEED INC is a company specializing in Contact Center Services and Customer Support Services, including inbound and outbound call handling and data entry. Reviews highlight their proactive communication, adaptability, and efficient project management. Approximately 90% of reviews commend their responsiveness and problem-solving capabilities, indicating a strong commitment to quality and customer satisfaction. Additionally, 80% of clients appreciate their ability to scale operations quickly and efficiently.

    See all 18 projects
    2 of 2 reviews are 5 stars
    Unknown avg. project cost

    Reviewed 2 times in the past 6 months

    In recent reviews, clients commend TECHSPEED INC for their exceptional data management and project execution. One client highlighted their effective restructuring of WordPress content, enhancing user experience and SEO. Another noted the company's impressive speed and accuracy in delivering election information, surpassing competitors. Both reviews emphasize the team's professionalism and responsiveness, with no significant areas for improvement identified. Overall, sentiment is overwhelmingly positive, reflecting a strong alignment with client needs.
    Read 2 Recent Reviews
    2 of 2 Call Center Services reviews are 5 stars
    1 new review for Call Center Services in past 6 months
    $10,000 – $49,000 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Customer Service Outsourcing for Home Care Agency

    5.0 — TECHSPEED INC provides data entry and call center services for a home care agency. The team handles data entry tasks, including renaming, splicing, and entering data. Read more
    Read 2 Reviews

    Industry Experience

    TechSpeed Inc has demonstrated expertise across various industries including Politics, Home Services, Retail, Financial Services, and Advertising & Marketing. Clients commend their strong project management, responsiveness, and ability to deliver high-quality results efficiently. Overall sentiment reflects satisfaction, particularly in data processing and customer service, making them a suitable fit for organizations requiring reliable data entry, research, and operational support in diverse sectors.

    Read All Reviews

    Select Industry to see insights

    Software Other Industry Business services Consulting IT Services Nonprofit Real estate Financial services Retail Healthcare Home Services Politics Advertising & marketing

    View projects from:

    United States (16) Canada (1)

    This provider is fluent in 1 language:

    • English

    This provider is available in 1 time zone:

    • Pacific Standard Time (PST)
    View Profile Visit Website
  • SummitNext Logotype

    4.7 5 reviews
    Verified
    $1,000+
    < $25 / hr
    250 - 999
    Petaling Jaya, Malaysia

    Services provided

    15% Call Center Services
    25% Customer Service Outsourcing
    20% AI Development +3
    20% Sales Outsourcing
    10% Back Office Outsourcing
    10% Content Moderation Services

    Focus Areas

    50% Answering services
    40% Virtual receptionist
    10% Inbound appointment scheduling

    SummitNext is a professional company specializing in Contact Center Services, specifically excelling in Partner/Reseller Acquisition and Customer Support Services. With a focus on integrity, integration, and innovation, they successfully generated 10 qualified leads in two months. Their project management is described as perfect, with 100% of reviewers praising their professionalism and timely delivery.

    See all 5 projects

    Reviews mention Honest

    The feedback regarding SummitNext reflects a strong sentiment of honesty, highlighted by a client noting their 'integrity, integration, and innovation' as impressive qualities. The CEO of SEAbizs emphasized that the company's values aligned with theirs, reinforcing a foundation of trust. Furthermore, the client described their project management as 'professional and perfect,' indicating reliability and transparency in their operations. Overall, the sentiment remains highly positive, with no areas for improvement identified.
    • Lead Generation for Value Added Reseller
      5.0 Mar 30, 2023

      The client's feedback highlights the company's integrity, noting that it was impressive. Their integrity, integration, and Innovation were impressive. This suggests a commitment to honesty and transparency in their dealings.

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    1 of 1 Call Center Services reviews are 5 stars
    Less than $10,000 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Lead Generation for Value Added Reseller

    5.0 — SummitNext Technologies Sdn. Bhd. developed a CRM solution foa value added reseller. The team built the client's platform to capture information about the company and its interactions. Read more
    Read 1 Review

    More responsive than most other service providers

    SummitNext is very responsive

    They are a great candidate to start a conversation with. Send them a short message or project inquiry.
    Get in Touch

    View projects from:

    Malaysia (3) Taiwan (1) Singapore (1)

    This provider is fluent in 11 languages:

    • Mandarin
    • English
    • Russian
    • Japanese
    • Korean
    • Cantonese
    • Tamil
    • Urdu
    • Ukrainian
    • Thai
    • Filipino

    This provider is available in 1 time zone:

    • Universal Coordinated Time (UTC)
    View Profile Visit Website
  • Southwest Recovery Services Logotype

    5.0 1 review
    Verified
    $5,000+
    Undisclosed
    10 - 49
    Addison, TX

    Services provided

    50% Call Center Services
    50% Customer Service Outsourcing

    Focus Areas

    40% Answering services
    30% Inbound appointment scheduling
    30% Virtual receptionist

    Southwest Recovery Services is a company specializing in Contact Center Services, particularly focusing on collections and customer care. They effectively manage overdue accounts and negotiate payments with a high success rate of 50%. Reviewers consistently highlight their impressive performance and valuable service, with no identified areas for improvement.

    See all 1 projects
    1 of 1 reviews is 5 stars
    1 new review for Call Center Services services
    $50,000 – $199,999 avg. project cost

    Reviewed 1 time in the past 6 months

    Recent client feedback for Southwest Recovery Services highlights a strong performance in collections, with a reported 50% success rate in recovering overdue payments. One client praised the team's effective communication and the owner's sales acumen, noting significant recoveries of $3,000 to $10,000 from delinquent accounts. Overall sentiment is highly positive, with no suggested areas for improvement, indicating satisfaction with their services.
    Read 1 Recent Review
    1 of 1 Answering services reviews is 5 stars
    1 new review for Answering services in past 6 months
    $50,000 – $199,999 avg. project cost

    Answering services Experience

    Clients appreciate Southwest Recovery Services for their effective answering services, noting a high success rate of 50% in collections, which significantly impacts overdue accounts. Positive feedback highlights their professionalism and communication skills, with 100% of reviewers expressing satisfaction with results. Clients particularly commend the owner's sales expertise. Overall, the feedback reflects strong confidence in their capabilities, with no notable criticisms mentioned.

    Read Most Recent Review
    1 of 1 Call Center Services reviews are 5 stars
    1 new review for Call Center Services in past 6 months
    $50,000 – $199,999 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Call Center Services for Marketing Firm

    5.0 — Southwest Recovery Services provides collection services for a marketing firm. The team contacts clients, negotiates payments, and manages overdue accounts. Read more
    Read 1 Review

    Industry Experience

    Southwest Recovery Services has demonstrated expertise in the business services industry, particularly in the realm of debt recovery and collections. Clients have noted a high success rate of 50% in recovering overdue accounts, showcasing their effectiveness in managing financial challenges. The team is praised for their communication and project management skills, contributing positively to client satisfaction. Overall, their strengths in collections make them a suitable partner for businesses seeking efficient recovery solutions.

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    Select Industry to see insights

    Business services
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  • Welsend Logotype

    4.9 11 reviews
    $50,000+
    < $25 / hr
    10,000+
    Wei Fang Shi, China

    Services provided

    30% Call Center Services
    50% Customer Service Outsourcing
    10% Back Office Outsourcing +1
    10% CRM Consulting and SI

    Focus Areas

    70% Answering services
    30% Inbound appointment scheduling

    Welsend is a well-regarded provider of Contact Center Services, excelling in inbound and outbound call handling, customer support, and telemarketing services. Across reviews, clients praise Welsend for their professionalism, operational efficiency, and project management capabilities, with a 90% issue resolution rate within 48 hours. Many reviewers highlight the company's detail-oriented approach and effective communication, though some note opportunities for improvement in staff retention and service level management.

    See all 11 projects

    Reviews mention Timely

    Clients have consistently praised Welsend for their timely execution and responsiveness. One client highlighted 'fast response' and 'orderly execution' as key strengths, while another noted their 'speed of execution' and 'professionalism' in addressing project needs. Overall, the sentiment regarding timeliness is highly positive, indicating that Welsend effectively meets deadlines and maintains efficient communication throughout the project lifecycle.
    • Outbound Call Support for Hotel Chain
      5.0 Feb 15, 2022

      The vendor demonstrated fast response and orderly execution from a project management standpoint.

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    5 of 6 Call Center Services reviews are 5 stars
    $200,000 – $999,999 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Outbound Call Support for Hotel Chain

    5.0 — Welsend provides call center services for an e-commerce company. They are responsible for doing outbound calls, notifying hotels to install HRS plug-in, and providing technical support. Read more
    Read 6 Reviews

    Industry Experience

    Welsend has demonstrated significant expertise across various industries, including Telecommunications, Government, Transportation, Manufacturing, and Hospitality. In Telecommunications, they excelled in increasing sales and customer satisfaction. Their Government engagements highlight professionalism and operational efficiency. In Transportation, Welsend provided effective customer service support, while in Manufacturing, they showcased strong project management and adaptability. In Hospitality, they impressed clients with quick execution and service quality. Overall, their strengths lie in responsiveness, project management, and industry-specific solutions, making them a good fit for clients in these sectors.

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    Select Industry to see insights

    Telecommunications Government Transportation Manufacturing Hospitality & leisure

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    China (5) Germany (1)
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  • Intelemark Logotype

    4.8 12 reviews
    $1,000+
    < $25 / hr
    50 - 249
    Scottsdale, AZ

    Services provided

    50% Call Center Services
    30% Back Office Outsourcing
    10% Customer Service Outsourcing +1
    10% Market Research

    Focus Areas

    50% Answering services
    50% Inbound appointment scheduling

    Intelemark, a company specializing in Contact Center Services and Telemarketing Services, consistently delivers high-quality lead generation, outbound call handling, and appointment-setting services. With a notable emphasis on responsiveness and flexibility, they have effectively served diverse industries, as evidenced by positive reviews from clients in healthcare, technology, and manufacturing. Approximately 90% of reviewers commend their professionalism and ability to integrate seamlessly into client operations, highlighting their adept project management and skilled communication.

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    Reviews mention High-quality work

    Intelemark has consistently received positive feedback regarding the high quality of their work. Clients praised the professionalism and effectiveness of their callers, noting their ability to act as an extension of the client's team. One client highlighted, 'the quality of their callers... is superior,' while another mentioned, 'their process helps us find better short- and long-term leads.' Overall, clients expressed satisfaction with the results, citing successful appointment bookings and improved lead generation.
    • BPO Services for Software Company
      5.0 Mar 9, 2022

      My favorite aspect about working with Intelemark is the quality of their callers. They do a great job and ask the right questions, and they truly feel like an extension of our team instead of an outsourced vendor. That aspect was a promise they made initially, and they’ve definitely delivered on it.

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    • Lead Generation Services for Industrial Lighting Company
      4.5 Oct 9, 2020

      Intelemark costs more than we’ve paid for before, but they consistently deliver solid leads. The fact that they’re calling and speaking with prospects, and vetting them ahead of time, is incredibly valuable.

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    • Lead Generation & Appointment Setting for Job Posting Firm
      3.5 May 7, 2020

      Their process was very consistent and delivered very high-quality leads. You could tell from the results they delivered that nobody was shortchanging any of the questions and they were handling the process really well.

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    Industry Experience

    Intelemark has demonstrated strong expertise across various industries, including Healthcare, Energy & Natural Resources, IT Services, Manufacturing, and Financial Services. Clients commend their ability to generate qualified leads, set appointments, and integrate seamlessly with existing teams. Feedback highlights strengths in responsiveness, effective communication, and an understanding of complex product offerings. Overall sentiment is highly positive, particularly in Healthcare and Consulting, where Intelemark significantly impacted clients' sales funnels and customer engagement.

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    Select Industry to see insights

    Medical Energy & natural resources Other Industry Consulting Manufacturing Healthcare IT Services Chemicals & Biotechnology Financial services

    Average Project Cost Breakdown

    $10,000 to $49,000 (5) Less than $10,000 (1) $200,000 to $999,999 (1)

    What Clients Have Said

    Intelemark is often praised for providing exceptional value for money, with clients noting their cost-effectiveness in lead generation. For instance, one client highlighted a $5,000 investment that resulted in significantly more appointments than their internal efforts could achieve. Another client mentioned spending $25,000, emphasizing that the campaign paid for itself upon securing just one client. Overall, clients express high satisfaction with Intelemark's pricing structure relative to the quality of leads and services received.
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    Milwaukee, Wisconsin (2) Naples, Florida (1) Hyattsville, Maryland (1) Kansas City, Missouri (1) Plano, Texas (1) Hartford, Connecticut (1) Miamisburg, Ohio (1) Draper, Utah (1) Philadelphia, Pennsylvania (1) Richmond, Virginia (1) Oak Brook, Illinois (1)
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  • Unee Solutions Logotype

    5.0 1 review
    $1,000+
    < $25 / hr
    50 - 249
    Bengaluru, India

    Services provided

    50% Call Center Services
    25% Back Office Outsourcing
    15% Sales Outsourcing +1
    10% Customer Service Outsourcing

    Focus Areas

    100% Answering services

    Unee Solutions is a provider of Contact Center Services specializing in lead generation and appointment bookings. They are praised for their exceptional work ethics and innovative solutions, with 100% of reviewers highlighting their ability to tailor services to niche markets. Clients appreciate the significant time savings and increased leads achieved through their telemarketing services.

    See all 1 projects
    1 of 1 Call Center Services reviews are 5 stars
    $10,000 – $49,000 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Lead Generation for Hospitality Company

    5.0 — Read more
    Read 1 Review

    Industry Experience

    Unee Solutions has received positive feedback primarily in the Hospitality & Leisure industry for their lead generation and appointment booking services. Clients commend their tailored approach, exceptional work ethic, and innovative solutions that effectively address unique business challenges. The overall sentiment is highly favorable, with clients appreciating the time saved and increased lead generation. This provider is well-suited for businesses seeking customized marketing support in niche markets.

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    Select Industry to see insights

    Hospitality & leisure

    Average Project Cost Breakdown

    $10,000 to $49,000 (1)

    What Clients Have Said

    Clients have expressed that Unee Solutions provides excellent value for money, particularly in lead generation services. One client noted that while they previously spent approximately $1,500 monthly for minimal leads, they now invest $2,000 for significantly higher output, emphasizing the invaluable time savings achieved. Overall, feedback highlights the company's tailored approach and effectiveness, with clients feeling that the cost is justified by the substantial results delivered.
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  • Northern Lights Technology Development Logotype

    Northern Lights Technology Development

    5.0 6 reviews
    $5,000+
    $25 - $49 / hr
    250 - 999

    Services provided

    10% Call Center Services
    10% Application Management & Support
    10% Application Testing +7
    10% Custom Software Development
    10% IT Managed Services
    10% IT Staff Augmentation
    10% Mobile App Development
    10% Sales Outsourcing
    10% UX/UI Design
    10% Web Development

    Focus Areas

    50% Answering services
    50% Inbound appointment scheduling

    Northern Lights Technology Development is a software development company specializing in custom solutions such as hotel management systems, RPA software, MES systems, and WMS. The company consistently receives positive feedback, with 100% of reviewers praising their professional talent, effective communication, and problem-solving capabilities. Clients highlight their ability to streamline operations, improve efficiency, and provide reliable, high-quality services.

    See all 6 projects

    Reviews mention Results-oriented

    The feedback regarding Northern Lights Technology Development highlights their results-oriented approach, with clients noting significant improvements in efficiency and error reduction post-implementation of RPA solutions. One client emphasized the 'remarkable implementation effect,' which enhanced business efficiency and compliance, while another praised their ability to customize RPA software to meet specific needs. Overall sentiment is highly positive, with no reported areas for improvement.
    • Billing Automation for Manufacturing Company
      5.0 Feb 28, 2022

      Finally, the project had remarkable implementation effect, which not only improved business efficiency and shortened business processing time, but also effectively avoided human errors and improved compliance.

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    Industry Experience

    Northern Lights Technology Development has received positive feedback across various industries, including Hospitality & Leisure, Manufacturing, Logistics & Supply Chain, Automotive, and Financial Services. Clients commend their expertise in developing operational systems, such as hotel management and RPA software, which significantly enhance efficiency and reduce errors. Overall, the sentiment is highly favorable, highlighting strengths in communication, customization, and project management, making them a suitable partner for businesses seeking technological advancement in these sectors.

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    Select Industry to see insights

    Hospitality & leisure Manufacturing Logistics & Supply Chain Automotive Financial services

    Average Project Cost Breakdown

    $50,000 to $199,999 (2) $10,000 to $49,000 (1)

    What Clients Have Said

    Clients consistently praised Northern Lights Technology Development for delivering high-quality solutions at competitive prices, highlighting their effective communication and professional team. One client noted the 'appropriate price' for their tailored services, while another emphasized the 'high-quality implementation experience.' Overall, the feedback reflects a strong sentiment regarding the company's value for money, with no significant complaints about pricing or service quality.
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    Tianjin, China (4) Suzhou, China (1) Beijing, China (1)
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  • Intellink Logotype

    5.0 6 reviews
    $1,000+
    < $25 / hr
    50 - 249
    Kyiv, Ukraine

    Services provided

    25% Call Center Services
    40% Back Office Outsourcing
    20% Customer Service Outsourcing +1
    15% Sales Outsourcing

    Focus Areas

    33% Answering services
    34% Virtual receptionist
    33% Inbound appointment scheduling

    Intellink is a versatile service provider specializing in customer support and data annotation. The company has received overwhelmingly positive feedback, with approximately 95% of reviewers highlighting their efficiency, responsiveness, and cost-effectiveness. Clients consistently praise Intellink's ability to deliver high-quality services promptly, with several noting their adeptness in handling tasks without delay, supporting both small projects and broader operational needs.

    See all 6 projects

    Reviews mention Communicative

    Intellink received overwhelmingly positive feedback regarding their communicative approach. The client praised the 'flawless communications' and noted the team’s '5-star attitude,' which facilitated a smooth workflow. Additionally, the client highlighted the operators' discipline and responsiveness to needs, indicating a strong alignment with project goals. Overall, the sentiment reflects a high level of satisfaction with Intellink's communication effectiveness and customer service.
    • BPO Services for Pharmaceutical Distributor
      5.0 Jun 16, 2021

      Flawless communications, serving our needs with 5-star attitude.

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    Industry Experience

    Intellink has demonstrated notable expertise across various industries, including IT Services, Chemicals & Biotechnology, Pharmaceuticals, Healthcare, and Research. Their strengths lie in customer support, data annotation, and operational efficiency, enhancing client satisfaction and project outcomes. Overall, feedback highlights their responsiveness, effective communication, and ability to adapt to project needs, making them a strong candidate for businesses seeking support in these sectors.

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    Select Industry to see insights

    IT Services Chemicals & Biotechnology Pharmaceuticals Healthcare Research

    Average Project Cost Breakdown

    $10,000 to $49,000 (5) $50,000 to $199,999 (1)

    What Clients Have Said

    Intellink is frequently praised for providing effective services at competitive prices. Clients have noted significant savings, such as a 50% reduction in personnel costs compared to in-house hiring. Feedback highlights the company's capability to deliver high-quality results promptly and efficiently, which adds substantial value to their offerings. Overall, clients express satisfaction with the cost-to-value ratio, indicating that Intellink is a cost-effective choice for outsourcing support services.
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  • Evateck Logotype

    5.0 5 reviews
    $1,000+
    < $25 / hr
    50 - 249
    Fort Lauderdale, FL

    Services provided

    15% Call Center Services
    50% Customer Service Outsourcing
    10% Back Office Outsourcing +3
    10% IT Managed Services
    10% IT Staff Augmentation
    5% Business Consulting

    Focus Areas

    45% Answering services
    40% Virtual receptionist
    15% Inbound appointment scheduling

    Evateck is a professional Contact Center Services provider specializing in Customer Support Services, including inbound call center and telephonic support. Reviews indicate a highly personalized approach and expert handling of customer queries, with a 100% positive feedback rate highlighting their tailored strategies, reduced response times, and improved customer satisfaction. Their flexibility and alignment with client values are particularly noted.

    See all 5 projects
    2 of 2 Answering services reviews are 5 stars
    $10,000 – $49,000 avg. project cost

    Answering services Experience

    Evateck has received overwhelmingly positive feedback for their Answering services, with clients highlighting their professionalism, personalized approach, and proactive problem-solving skills. Key outcomes include a reduction in response times and improved customer satisfaction. Notably, 100% of reviews indicated that Evateck’s strategies led to significant business improvements, such as doubled qualified leads and enhanced customer retention rates. Clients appreciate the expertise and flexibility of the team, although some noted a desire for additional language support.

    Read Most Recent Review
    2 of 2 Call Center Services reviews are 5 stars
    $10,000 – $49,000 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Call Center Services for Web Development Agency

    5.0 — Evateck provides call center services for a web development agency. They handle all incoming calls and messages via phone, live chat, and email and provide customer support services for existing Read more
    Read 2 Reviews

    Industry Experience

    Evateck has demonstrated strong capabilities across various industries, including Advertising & Marketing, Dental, IT Services, and Manufacturing. Clients in these sectors have praised Evateck for their professionalism, effective communication, and ability to enhance customer support processes. The overall sentiment is positive, with notable successes in reducing response times and improving customer satisfaction. Their expertise and tailored strategies make them a suitable partner for businesses looking to optimize customer service in these industries.

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    Select Industry to see insights

    Advertising & marketing Dental IT Services Manufacturing

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    United States (2) Bulgaria (1) Poland (1)
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  • Telecom, Inc. Logotype

    5.0 2 reviews
    $1,000+
    $25 - $49 / hr
    50 - 249
    Oakland, CA

    Services provided

    24% Call Center Services
    60% Customer Service Outsourcing
    16% Sales Outsourcing

    Focus Areas

    33% Answering services
    67% Inbound appointment scheduling

    Telecom, Inc. is a US-based call center providing sales and customer service solutions. Reviews highlight their high-quality agents and exceptional client service, with 100% of reviewers noting their positive attitude and communication skills. Clients appreciated their ability to incorporate feedback and their seamless project management, leading to satisfactory project outcomes. There are no reported areas needing improvement.

    See all 2 projects

    Industry Experience

    Telecom, Inc. has garnered positive feedback in the Energy & Natural Resources and Manufacturing sectors. Clients from the Energy industry appreciated the company's proactive communication and client service, achieving expected sales outcomes. In Manufacturing, Telecom excelled in managing customer service operations, significantly enhancing customer experience and contributing to sales growth. Overall, their strengths lie in effective communication, quality training, and adaptability, making them a suitable partner for companies focused on customer service and sales enhancement.

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    Select Industry to see insights

    Energy & natural resources Manufacturing

    Average Project Cost Breakdown

    $10,000 to $49,000 (1) $50,000 to $199,999 (1)

    What Clients Have Said

    Clients consistently highlight Telecom, Inc.'s competitive pricing and overall value for money. One client noted their decision was influenced by Telecom's willingness to offer flexible payment terms, while another emphasized their rates as favorable for high-quality service. The positive sentiment is reinforced by comments on Telecom's effective communication and the agents' ability to enhance customer experience, contributing to unexpected sales growth. Overall, clients appreciate the balance of cost and quality in Telecom's services.
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  • Aplitt sp. z o.o. Logotype

    5.0 3 reviews
    Undisclosed
    Undisclosed
    250 - 999
    Gdańsk, Poland

    Services provided

    10% Call Center Services
    15% Application Management & Support
    15% Application Testing +6
    10% Custom Software Development
    10% Customer Service Outsourcing
    10% IT Managed Services
    10% IT Staff Augmentation
    10% Mobile App Development
    10% Web Development

    Focus Areas

    30% Answering services
    35% Inbound appointment scheduling
    35% Virtual receptionist

    Aplitt sp. z o.o. is a technology solutions company that specializes in developing financial software and mobile applications, with particular expertise in data migration and system integration. Reviews indicate overwhelmingly positive feedback, highlighting their technical proficiency, adaptability, and effective communication. Approximately 90% of reviewers commend their professional approach and timely project delivery, with minor suggestions for improved project management and user support in future endeavors.

    See all 3 projects

    Reviews mention Understands their clients' needs

    The reviews for Aplitt sp. z o.o. reflect a highly positive sentiment regarding their understanding of client needs. Clients have praised the company's flexibility, availability, and effective communication. One client specifically noted their ease of communication and adaptation to requirements, stating, 'We recommend Aplitt to other business owners primarily due to their understanding and professional approach.' Overall, Aplitt demonstrates a strong commitment to aligning with client objectives and delivering quality results.
    • Mobile App Dev for Credit Union
      5.0 May 15, 2023

      We recommend Aplitt to other business owners primarily due to their ease of communication, understanding, and adaptation to client requirements, as well as their professional approach to implementation. Our technology partner made sure that the project was in line with best practices and industry standards. Together, we worked on developing and testing a mobile application to ensure the highest quality of the product.

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    Industry Experience

    Aplitt sp. z o.o. has demonstrated significant expertise in the financial services industry, receiving positive feedback for their effective project management and adaptability. Clients praised their ability to deliver timely solutions, such as mobile applications and secure financial systems. Their strong communication skills and commitment to meeting client needs were highlighted as key strengths. Overall, Aplitt is well-suited for projects in the financial sector, particularly those requiring software development and integration.

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    Select Industry to see insights

    Financial services

    Average Project Cost Breakdown

    $200,000 to $999,999 (1)

    What Clients Have Said

    Clients have expressed strong satisfaction with Aplitt sp. z o.o.'s overall cost and value for money, noting that the company's pricing fits within their budgets while delivering high-quality results. One client highlighted 'good value for cost' as a key reason for their selection, while another praised Aplitt's flexibility and professional approach. Overall, the sentiment reflects that Aplitt provides competitive pricing coupled with effective service, making them a recommended partner for future projects.
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  • IQ BackOffice Logotype

    IQ BackOffice

    5.0 2 reviews
    $5,000+
    Undisclosed
    250 - 999

    Services provided

    10% Call Center Services
    35% Accounting
    35% Back Office Outsourcing +1
    20% Customer Service Outsourcing

    Focus Areas

    100% Answering services

    IQ BackOffice is a back-office service provider specializing in payment processing, cyber security, and legal crowdsourcing services. The company is highly regarded for its innovative technology, excellent customer service, and ability to significantly save clients time and money, with 100% positive feedback. Reviewers frequently mention their strengths in efficiency and safety, with no noted areas for improvement.

    See all 2 projects

    Reviews mention Innovative

    The overall sentiment regarding IQ BackOffice's innovative capabilities is highly positive. Clients emphasize the use of innovative technology that significantly enhances efficiency and security. One client noted, "It is very innovative and makes our work much easier," while another highlighted the company's effective support in various back office tasks. The feedback consistently reflects satisfaction with the innovative solutions provided, leading to substantial time and cost savings.
    • Cybersecurity and Legal Crowdsourcing for Healthcare Firm
      5.0 Nov 2, 2017

      They use innovative technology and provide great security.

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    Industry Experience

    IQ BackOffice has demonstrated expertise in the healthcare and business services industries, providing innovative and efficient back-office solutions. Clients have praised their ability to enhance operational efficiency, save time, and reduce costs. Overall sentiment reflects strong satisfaction with their services, emphasizing their excellent customer support and the effectiveness of their technology. Potential clients in healthcare and business services can expect reliable, secure, and impactful support tailored to their operational needs.

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    Select Industry to see insights

    Business services Healthcare

    Average Project Cost Breakdown

    $10,000 to $49,000 (1) $200,000 to $999,999 (1)

    What Clients Have Said

    Clients generally perceive IQ BackOffice as offering good value for money, highlighting significant cost savings and efficiency improvements. One client reported saving $2,200 monthly and 150 hours of staff time, while another noted a monthly saving of $5,000 with 20-30 hours saved. Their pricing structures vary, with some clients opting for annual packages and others for hourly billing. Overall, feedback indicates satisfaction with both cost-effectiveness and service quality.
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  • Talk2Rep Logotype

    Talk2Rep

    4.0 6 reviews
    $1,000+
    < $25 / hr
    250 - 999

    Services provided

    50% Call Center Services
    50% Customer Service Outsourcing

    Focus Areas

    100% Answering services

    Talk2Rep is a proficient provider of Contact Center Services, excelling in inbound and outbound call handling, customer support, and telephonic support. Clients appreciate their efficient systems and dependable customer service, with 100% rating communication highly. The company saves clients significant time and money, with 80% noting cost-effectiveness and increased operational efficiency.

    See all 6 projects

    Reviews mention Adaptable

    Clients express a highly positive sentiment regarding Talk2Rep's adaptability, noting their ability to tailor services to meet specific needs. One client highlighted that Talk2Rep offers flexible service packages that can be combined, effectively addressing varying requirements. Additionally, their personalized approach to administrative processes enhances client satisfaction. The overall feedback underscores Talk2Rep's commitment to adapting their offerings to optimize performance, although there is a suggestion to further expand their service range in line with technological advancements.
    • Online Customer Support for Business Firm
      5.0 Dec 25, 2017

      Talk2Rep is a leading company with 15 years of experience. They offer highly trained personnel in administrative processes. They provide different services and solutions depending on each company, adapting to the needs of each client so that they can get the best performance with minimum investment.

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    1 of 5 Call Center Services reviews are 5 stars
    $10,000 – $49,000 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Health Care Online Customer Support

    4.5 — Read more
    Read 5 Reviews

    Industry Experience

    Talk2Rep has received favorable feedback across various industries, including Business Services, IT Services, Human Resources, and Advertising & Marketing. Clients commend their expertise in back office and customer support, highlighting strengths in efficiency, reliability, and adaptability. The overall sentiment indicates that Talk2Rep significantly enhances operational efficiency and customer satisfaction, particularly in Business Services and IT, where clients report substantial cost savings and improved service quality.

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    Select Industry to see insights

    Other Industry Human Resources Advertising & marketing Business services IT Services

    View projects from:

    New York City, New York (3) Lexington, North Carolina (1) Grand Rapids, Michigan (1)
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  • Digital Jockey Private Limited Logotype

    Digital Jockey Private Limited

    4.5 2 reviews
    $1,000+
    < $25 / hr
    10 - 49

    Services provided

    45% Call Center Services
    45% Sales Outsourcing
    10% Search Engine Optimization

    Focus Areas

    65% Answering services
    25% Inbound appointment scheduling
    10% Virtual receptionist

    Digital Jockey Private Limited, specializing in Contact Center Services, excels in filtering data to identify positive prospects for customer support and telemarketing services. With a 99% success rate in acquiring positive customers from prospects, reviewers commend their timely communication and enthusiasm, highlighting their efficiency and cost-effectiveness.

    See all 2 projects

    Reviews mention Honest

    Clients have praised Digital Jockey Private Limited for their honesty and commitment to delivering results. One client noted, 'I’ve dealt with multiple people in the past, but none of them showed up to work with the honesty that Digital Jockey showed.' They consistently exceeded expectations, making more calls than promised and providing transparent communication through daily recordings. Overall, the sentiment reflects a strong appreciation for their integrity and work ethic, with clients emphasizing their hardworking nature and dedication.
    • Digital Strategy & Voice Services for SaaS Platform
      4.0 Jul 29, 2020

      I’ve dealt with multiple people in the past, but none of them showed up to work with the honesty that Digital Jockey showed. Other companies would talk about contracts, how many calls they’d do, and how much reach-out they’d do. Digital Jockey did it out of the box. If they promised to do 100 calls per day, they’d sometimes call 200 times as well. They were honest in that all recordings were sent to me at the end of the day. Their team was hardworking and patient in getting leads.

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    1 of 1 Call Center Services reviews are 5 stars
    Less than $10,000 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Leads Filtering & Prospecting for Earthing Mfg Company

    5.0 — Digital Jockey is conducting leads filtering and prospecting for an earthing manufacturing company. Their tasks include calling customers, as well as filtering the data list of prospects. Read more
    Read 1 Review

    Industry Experience

    Digital Jockey Private Limited has garnered positive feedback across the Energy & Natural Resources and IT Services industries. Clients commend their effectiveness in managing large data and generating leads with a focus on timely communication and follow-up. In IT Services, their expertise in sales pitches and customer outreach has been highlighted, emphasizing their hard work and honesty. Overall, Digital Jockey is recognized for its impactful contributions in customer acquisition and lead generation, making them a suitable partner for businesses in these sectors.

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    Select Industry to see insights

    Energy & natural resources IT Services

    Average Project Cost Breakdown

    Less than $10,000 (2)

    What Clients Have Said

    Digital Jockey Private Limited is frequently praised for its cost-effectiveness and value for money. One client noted their affordability and hard work, stating, "Digital Jockey was honest... and quite affordable as well." Another review highlighted their efficiency, indicating satisfaction with the investment made, which ranged from 40,000 to 50,000 Indian rupees. Overall, clients express a positive sentiment regarding the balance between cost and the quality of services provided.
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  • Technosys IT Management Pvt. Ltd. Logotype

    5.0 1 review
    $5,000+
    < $25 / hr
    50 - 249
    Patna, India

    Services provided

    10% Call Center Services
    20% Demand Generation Marketing
    20% Sales Outsourcing +6
    10% Customer Service Outsourcing
    10% Email Marketing
    10% Recruiting
    10% Recruitment Process Outsourcing
    5% Back Office Outsourcing
    5% IT Staff Augmentation

    Focus Areas

    100% Answering services

    Technosys IT Management Pvt. Ltd. provides Contact Center Services, specializing in Customer Support Services and Inbound Call Center solutions. The feedback from clients is overwhelmingly positive, with 100% of reviewers praising their problem-solving techniques and effective customer service. Clients appreciate their teamwork and contributions to business development.

    See all 1 projects
    1 of 1 Call Center Services reviews are 5 stars
    Less than $10,000 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Customer Support for Healthcare Company

    5.0 — Technosys IT Management Pvt. Ltd. offered customer support, including a chat service. This involved connecting customers with doctors, explaining health concepts, and booking appointments. Read more
    Read 1 Review

    Average Project Cost Breakdown

    Less than $10,000 (1)

    What Clients Have Said

    Clients generally perceive Technosys IT Management Pvt. Ltd. as offering good value for money, particularly praising their customer support services. One client noted a 'great experience' and highlighted the effectiveness of their team in enhancing business operations. The company is recognized for its problem-solving capabilities and helpful nature, suggesting that the investment is justified by the positive outcomes achieved. However, clients suggest further expansion could increase accessibility to their valuable services.
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    More responsive than most other service providers

    Technosys IT Management Pvt. Ltd. is very responsive

    They are a great candidate to start a conversation with. Send them a short message or project inquiry.
    Get in Touch
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  • SteppingEdge Logotype

    4.9 10 reviews
    $1,000+
    $25 - $49 / hr
    50 - 249
    Coimbatore, India

    Services provided

    20% Call Center Services
    15% Cloud Consulting & SI
    15% Custom Software Development +6
    15% E-Commerce Development
    10% AR/VR Development
    10% Web Design
    5% Back Office Outsourcing
    5% Customer Service Outsourcing
    5% Enterprise App Modernization

    Focus Areas

    55% Answering services
    25% Inbound appointment scheduling
    20% Virtual receptionist

    Stepping EDGE is a versatile software development and digital marketing company known for its expertise in custom software development, e-commerce solutions, and marketing services. Reviews indicate high satisfaction, with no negative feedback noted. Clients frequently commend their professionalism, responsiveness, and ability to meet deadlines, with particular praise for their project management and adaptability, which are mentioned in 100% of reviews.

    See all 10 projects

    Industry Experience

    Stepping EDGE has demonstrated expertise across several industries including Consulting, Real Estate, Transportation, Software, Retail, Consumer Products, IT Services, and Arts & Entertainment. Clients highlight their strengths in project management, effective communication, and adaptability to client needs. Notable achievements include increased conversion rates for e-commerce, improved lease management efficiency, and successful software integrations. Overall, their positive impact and professional conduct suggest a strong fit for clients in these sectors seeking comprehensive development and marketing solutions.

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    Select Industry to see insights

    Consulting Real estate Transportation Software Retail Consumer Products IT Services Arts, entertainment & music

    Average Project Cost Breakdown

    Less than $10,000 (5) $50,000 to $199,999 (3) $10,000 to $49,000 (2)

    What Clients Have Said

    Stepping EDGE is consistently recognized for providing excellent value for money, with numerous clients noting that their pricing fits within budget constraints. One CEO highlighted their knowledge and kindness, while a Social Media Manager praised the company's good value for cost. Overall sentiment reflects satisfaction with the affordability and quality of services, with clients reporting tangible results and improvements, thus reinforcing the perception of Stepping EDGE as a cost-effective partner.
    Read All Reviews

    More responsive than most other service providers

    SteppingEdge is very responsive

    They are a great candidate to start a conversation with. Send them a short message or project inquiry.
    Get in Touch

    View projects from:

    United States (7) Canada (1) India (1) Oman (1)
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  • NICE inContact Logotype

    3.8 4 reviews
    $1,000+
    < $25 / hr
    1,000 - 9,999
    Sandy, UT

    Services provided

    50% Call Center Services
    40% Customer Service Outsourcing
    10% Business Consulting

    Focus Areas

    100% Answering services

    NICE inContact is a contact center services provider specializing in inbound call center and customer support services. Overall, the reviews highlight their updated tools, strong communication, and responsive customer care services, with around 75% of reviewers mentioning the quality of their call handling and customer service. However, some feedback indicates areas for improvement in employee engagement due to high turnover.

    See all 4 projects

    Reviews mention Proactive

    Clients express a positive sentiment regarding NICE inContact's proactive approach, noting that they simplify daily operations by handling customer support independently. One client specifically highlighted that the service provider only contacts them when necessary and effectively makes decisions that benefit both parties. Overall, feedback emphasizes their ability to enhance efficiency and communication, although there are concerns about employee turnover affecting service consistency.
    • Inbound Calling Services for Business Service
      3.5 Nov 2, 2017

      They are proactive and make our job easier on a daily basis. They only contact us when it’s necessary. They do their job and we give them the power to make certain decisions, which is best for everyone.

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    0 of 4 Call Center Services reviews are 5 stars
    $10,000 – $49,000 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    IVR Services

    4.5 — Read more
    Read 4 Reviews

    Average Project Cost Breakdown

    Less than $10,000 (2) $50,000 to $199,999 (1)

    What Clients Have Said

    Clients generally perceive NICE inContact as offering competitive pricing and good value for money. One review highlighted that the service provider saves approximately 5-10% on average monthly spending, while another noted an annual investment of $50,000 to $199,999, indicating a willingness to pay for quality. Although some clients reported spending more than before, they found the increased costs justified by the convenience and efficiency gained. Overall, the sentiment reflects satisfaction with the cost-to-value ratio.
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    View projects from:

    Cedar Hill, Texas (1) New York City, New York (1) San Jose, California (1) Ashburn, Virginia (1)
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  • Clevertone Logotype

    Clevertone

    5.0 3 reviews
    $5,000+
    $100 - $149 / hr
    250 - 999

    Services provided

    50% Call Center Services
    50% Back Office Outsourcing

    Focus Areas

    35% Answering services
    35% Virtual receptionist
    30% Inbound appointment scheduling

    Clevertone is a professional review management company that excels in organizing and delivering seamless services. With 100% positive feedback, clients praise their transparent approach, efficient communication, and punctual delivery. Clevertone's ability to meet project goals without false promises is highly valued, making them a recommended partner for managing online reviews.

    See all 3 projects

    Industry Experience

    Clevertone has demonstrated expertise in the retail industry, particularly in managing online reviews. Feedback highlights their organizational skills, transparency, and effective communication, resulting in successful project outcomes. Clients appreciate their timely delivery and alignment with budget expectations. Overall sentiment in the retail sector is highly positive, making Clevertone a suitable choice for businesses looking to enhance their online reputation.

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    Select Industry to see insights

    Retail

    Average Project Cost Breakdown

    What Clients Have Said

    Clients generally perceive Clevertone as offering excellent value for money, with specific feedback highlighting their transparent pricing and budget alignment. One client noted that the company's pricing fit their budget while expressing satisfaction with the organized and seamless service provided. Overall, the sentiment reflects a strong appreciation for Clevertone's ability to deliver on promises without overselling, reinforcing their reputation for cost-effectiveness and reliability.
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  • A1 Call Center Logotype

    4.8 3 reviews
    $1,000+
    < $25 / hr
    250 - 999
    Noida, India

    Services provided

    25% Call Center Services
    40% Back Office Outsourcing
    25% Customer Service Outsourcing +1
    10% Sales Outsourcing

    Focus Areas

    50% Answering services
    50% Inbound appointment scheduling

    A1 Call Center is a comprehensive contact center service provider specializing in outbound call center and telemarketing services. Overall, reviews are highly positive, with clients praising their excellent customer service and ability to improve business communications. Approximately 100% of reviews highlight their strengths in relationship-building and efficiency, although suggestions for improvement include faster processing and enhanced schedule flexibility.

    See all 3 projects

    Reviews mention High-quality work

    A1 Call Center has received high praise for their quality of work, with clients describing them as 'excellent' and 'amazing'. One client noted a 'very happy, very enjoyable experience', highlighting their ability to build strong relationships with both companies and consumers. Additionally, their customer service was specifically commended. Overall, the sentiment reflects a strong satisfaction with the quality of services provided, although there are suggestions for improvement in processing speed.
    • Customer Verification for Telecommunications Company
      5.0 Dec 24, 2017

      They are excellent.

      Read Full Review
    • Contract Negotiation Services for Legal Company
      4.5 Nov 2, 2017

      They are amazing.

      Read Full Review
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    2 of 3 Call Center Services reviews are 5 stars
    $50,000 – $199,999 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Customer Verification for Telecommunications Company

    5.0 — Read more
    Read 3 Reviews

    Average Project Cost Breakdown

    Less than $10,000 (1) $50,000 to $199,999 (1) $200,000 to $999,999 (1)

    What Clients Have Said

    Clients consistently express satisfaction with A1 Call Center's pricing and value for money. One client noted they save $2,000 monthly, while another highlighted an impressive $100,000 savings per month. Feedback indicates that their pricing structure is standard and competitive, with clients appreciating the quality of service relative to costs. Overall, the sentiment reflects a strong belief in the company's ability to deliver excellent service at a reasonable price.
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    Chicago, Illinois (1) New York City, New York (1) Flushing, New York (1)
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  • PNB Holdings Pvt Ltd Logotype

    5.0 3 reviews
    Undisclosed
    < $25 / hr
    50 - 249
    Kadawatha, Sri Lanka

    Services provided

    15% Call Center Services
    20% Accounting
    20% Back Office Outsourcing +6
    20% Finance & Accounting Outsourcing (FAO)
    5% Customer Service Outsourcing
    5% Data Annotation Services
    5% Financial Advising & Planning
    5% Logistics & Supply Chain Consulting
    5% Staffing

    Focus Areas

    45% Answering services
    45% Virtual receptionist
    10% Inbound appointment scheduling

    PNB Holdings Pvt Ltd is a payroll processing and HR consultancy firm that excels in managing employee files and restructuring finance functions. Their reviews highlight a 100% positive feedback rate, emphasizing their integrity, professionalism, and prompt communication. Clients appreciate their deep understanding of business needs and well-organized processes, with no significant areas for improvement noted.

    See all 3 projects

    Industry Experience

    PNB Holdings Pvt Ltd has demonstrated expertise primarily in the manufacturing industry, specifically in genuine leather production. Clients commend their efficiency in payroll processing, employee file management, and finance function restructuring. Notable strengths include timely deliverables, strong communication, and a deep understanding of business challenges. Overall, feedback reflects a positive sentiment towards their reliable and professional approach, making them a suitable partner for manufacturing projects.

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    Select Industry to see insights

    Manufacturing

    Average Project Cost Breakdown

    $10,000 to $49,000 (1)

    What Clients Have Said

    Clients have praised PNB Holdings Pvt Ltd for their competitive pricing and overall value for money. A Managing Director noted that their pricing fit within budget and offered good value relative to the services provided. The company's integrity and ability to deliver on promises were also highlighted, indicating a strong alignment between cost and quality of service. Overall sentiment reflects satisfaction with the financial investment made in their services.
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  • Seamless Virtual Assistant Logotype

    Seamless Virtual Assistant

    5.0 1 review
    $1,000+
    < $25 / hr
    10 - 49

    Services provided

    15% Call Center Services
    50% Back Office Outsourcing
    20% Customer Service Outsourcing +1
    15% Sales Outsourcing

    Focus Areas

    10% Answering services
    70% Virtual receptionist
    20% Inbound appointment scheduling

    Seamless Virtual Assistant is a company specializing in administrative support services, including coordinating email messaging and setting up demo dates. The overall feedback is overwhelmingly positive, with 100% of reviewers highlighting their timely delivery, helpful personal interactions, and alignment with client values, resulting in successful project outcomes. Clients consistently express satisfaction with their professionalism and responsiveness.

    See all 1 projects

    Industry Experience

    Seamless Virtual Assistant has demonstrated expertise primarily in the construction industry, providing support in credentialing systems and email coordination. Clients have reported high satisfaction with their project management, timely delivery, and responsive communication. The overall sentiment is positive, highlighting their alignment with client values and their ability to generate successful outcomes, such as increased demo setups. Potential clients in construction can expect impactful results and a collaborative partnership.

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    Select Industry to see insights

    Construction

    Average Project Cost Breakdown

    Less than $10,000 (1)

    What Clients Have Said

    Clients consistently praise Seamless Virtual Assistant for providing good value for money, as highlighted by a CEO who noted the company's pricing fit their budget and aligned with their values. The positive sentiment is reinforced by feedback on effective project management and timely delivery, indicating that the cost is justified by the quality of service received. Overall, clients feel they receive excellent value relative to the costs involved.
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  • Grow Force Technology Co., Ltd. Logotype

    4.5 1 review
    Undisclosed
    Undisclosed
    1,000 - 9,999
    Beijing, China

    Services provided

    25% Call Center Services
    25% Custom Software Development
    25% Mobile App Development +1
    25% Web Development

    Focus Areas

    50% Answering services
    50% Virtual receptionist

    Grow Force Technology Co., Ltd. is a comprehensive Internet service provider offering website construction, Google promotion, and email creation services. The company received overwhelmingly positive feedback, with praise for their professionalism and effective project management. Approximately 100% of reviewers highlighted their exceptional customer service and proactive communication.

    See all 1 projects

    Industry Experience

    Grow Force Technology Co., Ltd. has demonstrated significant strengths in the manufacturing sector, particularly for companies seeking to enhance their online presence and expand into international markets. Clients praised their comprehensive Internet solutions, including website development and Google promotion, highlighting their proactive communication and professional service. The overall sentiment is highly positive, indicating a strong fit for manufacturing businesses aiming to improve branding and market reach.

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    Select Industry to see insights

    Manufacturing

    Average Project Cost Breakdown

    $50,000 to $199,999 (1)

    What Clients Have Said

    Clients have expressed satisfaction with Grow Force Technology Co., Ltd.'s pricing and value for money, noting the comprehensive services provided for website construction and Google promotion, which cost approximately 30,000 to 40,000 RMB and 100,000 RMB annually, respectively. The positive sentiment is reinforced by consistent client inquiries generated through their effective marketing strategies and high-quality customer service, with no reported areas for improvement.
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  • Captico Consultancy Logotype

    5.0 4 reviews
    $1,000+
    < $25 / hr
    10 - 49
    Mumbai, India

    Services provided

    30% Call Center Services
    35% Mobile App Development
    25% Web Development +1
    10% AR/VR Development

    Focus Areas

    35% Answering services
    35% Virtual receptionist
    30% Inbound appointment scheduling

    Captico Consultancy is a versatile IT services provider specializing in ERP development, website design, and technical platform design. With a team of 6-10 employees, they are highly regarded for their effective project management and responsiveness, with 100% of reviewers praising their business understanding and technical expertise. The company is noted for its commitment and strong client relationships, with no significant areas for improvement mentioned.

    See all 4 projects

    Reviews mention Knowledgeable

    Clients consistently commend Captico Consultancy for their extensive technical knowledge and strong business acumen. One client highlighted their 'good technical knowledge' and 'ability to close the loop,' while another praised their effective project management and timely delivery. Overall, feedback reflects a sentiment of high confidence in Captico's expertise, suggesting they are well-equipped to handle complex project requirements.
    • ERP Development for IT Staffing Company
      5.0 Mar 25, 2023

      The company has good business understanding and good technical knowledge, which makes them impressive and unique in their field. They demonstrated an ability to close the loop, which indicates a thorough understanding of both business and technical requirements.

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    Industry Experience

    Captico Consultancy has received positive feedback across various industries including IT Services, Chemicals & Biotechnology, and Software Development. Clients commend their strong project management, technical expertise, and ability to deliver results on time. In IT Services, they excelled in ERP development, while in Chemicals, their website design increased customer engagement. In Software, their work on a recruitment platform demonstrated efficiency in design and cost. Overall, the sentiment is highly favorable, indicating a good fit for businesses seeking technical and web development solutions.

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    Select Industry to see insights

    Chemicals & Biotechnology IT Services Software

    Average Project Cost Breakdown

    $10,000 to $49,000 (1)

    What Clients Have Said

    Captico Consultancy is frequently praised for providing good value for cost, with clients noting their impressive project management and timely delivery. One client highlighted their selection due to 'high ratings' and 'good value for cost,' while another mentioned that Captico's services aligned well with their budget. Overall, feedback reflects a positive sentiment regarding the company's pricing relative to the quality of work delivered, with no significant complaints regarding costs.
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  • Intrust Global Logotype

    3.8 2 reviews
    $1,000+
    < $25 / hr
    50 - 249
    New Delhi, India

    Services provided

    25% Call Center Services
    75% Back Office Outsourcing

    Focus Areas

    100% Answering services

    Intrust Global is a company specializing in Contact Center Services and Customer Support Services. The reviews highlight their ability to enhance operational efficiency and cost-effectiveness, with clients noting an improved workflow and increased revenue. While 100% of the feedback is positive, some suggest faster email responses could further enhance their service.

    See all 2 projects

    Industry Experience

    Intrust Global has garnered positive feedback in the Education and Nonprofit sectors. Clients highlight their expertise in back office services, particularly in handling accounts, payroll, and IT functions, which significantly saves time and reduces costs. The Education sector appreciates their knowledge and innovative approach, while Nonprofits commend the efficiency they bring to operations. Overall, sentiment is favorable across both industries, with indications of improved functionality and increased revenue, making them a strong candidate for organizations seeking similar services.

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    Select Industry to see insights

    Education Nonprofit

    Average Project Cost Breakdown

    Less than $10,000 (1) $200,000 to $999,999 (1)

    What Clients Have Said

    Clients generally perceive Intrust Global's services as valuable, citing significant time and cost savings. One client reported saving $100,000 monthly and 100 hours of work, attributing this efficiency to the company's expertise. However, there are mentions of high costs, with feedback indicating that their pricing could be improved. Overall, while the services are viewed as effective and beneficial, the expense remains a point of concern for some clients.
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  • Hefei Wisfly Information Technology Co., Ltd. Logotype

    4.5 1 review
    $1,000+
    < $25 / hr
    50 - 249
    Hefei Shi, China

    Services provided

    40% Call Center Services
    25% Custom Software Development
    25% IT Managed Services +1
    10% Customer Service Outsourcing

    Focus Areas

    100% Answering services

    Hefei Wisfly Information Technology Co., Ltd. is a digital processing company specializing in page editing, typesetting, and data conversion services. Overall, the feedback is positive, highlighting a 23% cost reduction, improved quality, and impressive project management. However, 100% of the reviews mention the need for improved team stability.

    See all 1 projects

    Industry Experience

    Hefei Wisfly Information Technology Co., Ltd. has demonstrated expertise primarily in the publishing industry, providing services such as page editing, typesetting, and data conversion. Client feedback highlights their strengths in cost-effectiveness, quality improvement, and project management. Notably, their digital processing capabilities and intellectual property have significantly impacted publishers by enhancing journal indexing. While their service has been praised, there are concerns about team stability. Overall, they are a strong fit for companies in the publishing sector.

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    Select Industry to see insights

    Publishing

    Average Project Cost Breakdown

    $10,000,000 + (1)

    What Clients Have Said

    Clients have reported that Hefei Wisfly Information Technology Co., Ltd. offers competitive pricing, with one client noting costs were 23% lower than expected. This positive sentiment is reinforced by improved quality outcomes, as evidenced by the indexing of four journals by SCI. Overall, the company is perceived to deliver good value for money, although clients have pointed out the need for improved team stability.
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  • PowerSellers Logotype

    5.0 2 reviews
    $10,000+
    Undisclosed
    2 - 9
    Sofia, Bulgaria

    Services provided

    15% Call Center Services
    60% Sales Outsourcing
    25% Market Research

    Focus Areas

    35% Answering services
    65% Inbound appointment scheduling

    PowerSellers specializes in Contact Center Services, focusing on lead generation and customer relationship management. The company has successfully contacted 57% more clients and generated 72% more leads annually. Their commitment to customer support and responsiveness is highlighted by their availability and proactive approach, although there is room for improvement in patience during peak times.

    See all 2 projects
    1 of 1 Call Center Services reviews are 5 stars
    $200,000 – $999,999 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Call Center Services for Energy Solutions Provider

    5.0 — PowerSellers provides call center services for an energy solutions provider. The tasks include cold calling, polishing the sales speech, qualifying clients through calls, obtaining data, Read more
    Read 1 Review

    Industry Experience

    PowerSellers has demonstrated strong capabilities in the Food & Beverage and Energy & Natural Resources industries. Clients commend their effective communication, responsiveness, and flexibility. In the Food & Beverage sector, they successfully assisted with renewable energy certificate procurement, providing good value for cost. In the Energy & Natural Resources sector, they excelled in lead generation, significantly increasing client outreach and lead quality. Overall, their expertise positions them well for projects within these industries, particularly for clients seeking reliable partnership for energy-related initiatives.

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    Select Industry to see insights

    Food & Beverage Energy & natural resources

    Average Project Cost Breakdown

    $10,000 to $49,000 (1) $200,000 to $999,999 (1)

    What Clients Have Said

    Clients consistently highlight PowerSellers' competitive pricing and strong value for money. For instance, one reviewer noted that their pricing fit the budget and offered good value for the cost, while another emphasized the same points, stating that PowerSellers provided excellent service at a reasonable price. Overall, the sentiment reflects satisfaction with the cost-effectiveness of PowerSellers' services, reinforcing their reputation as a worthwhile investment.
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    More responsive than most other service providers

    PowerSellers is very responsive

    They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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  • Konnektors Logotype

    4.1 7 reviews
    $1,000+
    < $25 / hr
    10 - 49
    Davao City, Philippines

    Services provided

    15% Call Center Services
    30% Email Marketing
    14% Back Office Outsourcing +4
    11% Sales Outsourcing
    10% Content Marketing
    10% Customer Service Outsourcing
    10% Social Media Marketing

    Focus Areas

    40% Answering services
    40% Inbound appointment scheduling
    20% Virtual receptionist

    Konnektors is a company specializing in Contact Center Services, excelling in lead generation, telemarketing services, and appointment setting. Across their reviews, 100% of clients note impressive customer support and responsiveness. A recurring theme, mentioned in 67% of reviews, highlights their dedication and flexibility in managing customer relationships and appointments. Clients appreciate their professionalism and strategic use of telephonic support.

    See all 7 projects
    1 of 3 Call Center Services reviews are 5 stars
    1 new review for Call Center Services in past 6 months
    Less than $10,000 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Call Center Provider for Logistics Services Company

    4.5 — Konnektors provided call center services with the aim of generating leads. They called contacts with particular job titles based on target markets and industries, along with email and phone Read more
    Read 3 Reviews

    Average Project Cost Breakdown

    Less than $10,000 (5) $10,000 to $49,000 (2)

    What Clients Have Said

    Clients frequently commend Konnektors for their competitive pricing and the overall value they deliver. For instance, one client noted, 'Good value for cost,' while another emphasized that their 'pricing fit our budget' and resulted in an 'impressive conversion rate.' Overall sentiment reflects satisfaction with the cost-effectiveness of services, although there was one instance where expectations were not met, highlighting the importance of consistent delivery across projects.
    Read All Reviews

    More responsive than most other service providers

    Konnektors is very responsive

    They are a great candidate to start a conversation with. Send them a short message or project inquiry.
    Get in Touch

    View projects from:

    United States (5) Australia (1)
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  • Right Path Global Services Logotype

    5.0 2 reviews
    $10,000+
    < $25 / hr
    2 - 9
    Pune, India

    Services provided

    10% Call Center Services
    30% Finance & Accounting Outsourcing (FAO)
    20% Accounting +2
    20% Back Office Outsourcing
    20% Customer Service Outsourcing

    Focus Areas

    50% Answering services
    50% Inbound appointment scheduling

    Right Path Global Services is an accounting firm that specializes in financial management solutions for industries such as automotive technology. The feedback on their services is overwhelmingly positive, with 100% of the reviews highlighting their professionalism, timely reporting, and customized solutions. Clients commend their expertise, which reportedly improved financial accuracy by 30% and reduced expenses by 15%.

    See all 2 projects

    Industry Experience

    Right Path Global Services has demonstrated expertise in the automotive industry, particularly in financial management for tech companies, such as those specializing in LiDAR technology. Clients have praised their ability to streamline accounting processes, improve financial accuracy by 30%, and enhance cash flow visibility. Feedback highlights their professionalism, responsiveness, and tailored approach, making them a trusted partner for automotive firms seeking effective financial solutions.

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    Select Industry to see insights

    Automotive

    Average Project Cost Breakdown

    $200,000 to $999,999 (1)

    What Clients Have Said

    Clients express positive sentiment regarding Right Path Global Services' pricing, highlighting it as a good fit for their budget and offering great value for the cost. One client noted that the company's expertise led to a 30% improvement in financial accuracy and a 15% reduction in unnecessary expenses, reinforcing the perception of cost-effectiveness. The tailored approach and proactive advice further enhance their value proposition, establishing them as a trusted partner in financial services.
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  • A&A Communications Logotype

    A&A Communications

    4.5 2 reviews
    $1,000+
    < $25 / hr
    10 - 49

    Services provided

    100% Call Center Services

    Focus Areas

    50% Answering services
    50% Virtual receptionist

    A&A Communications is a company specializing in Contact Center Services, offering both Inbound Call Center and Outbound Call Center solutions. The overall feedback from reviews indicates a high level of professionalism and customer service, with 100% of reviewers highlighting their industry expertise and efficiency. While generally praised, a recurring theme suggests a need for improved attention to detail.

    See all 2 projects
    1 of 2 Call Center Services reviews are 5 stars
    Less than $10,000 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Customer Support & Order Processing for Real Estate Firm

    4.0 — Read more
    Read 2 Reviews

    Industry Experience

    A&A Communications has demonstrated strong competencies in the Real Estate and Nonprofit sectors. In Real Estate, clients appreciated their professional customer service and ability to improve productivity, despite minor issues with attention to detail. In the Nonprofit industry, feedback highlighted their effective lead generation and marketing capabilities, with clients expressing high satisfaction and noting significant cost savings. Overall, they are regarded as a reliable partner with expertise in enhancing operational efficiency and client engagement.

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    Select Industry to see insights

    Nonprofit Real estate

    Average Project Cost Breakdown

    Less than $10,000 (1) $10,000 to $49,000 (1)

    What Clients Have Said

    Clients generally perceive A&A Communications as providing good value for money. One client noted savings of approximately $1,000 per month due to improved productivity and efficient service, with annual costs ranging from $10,000 to $49,999. Another client emphasized that the service has saved them 'hundreds, if not thousands' monthly, highlighting the absence of hidden fees and the flexibility of a month-to-month billing structure. Overall, clients appreciate the quality of service relative to the cost.
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  • Perfect Data Entry Logotype

    4.8 4 reviews
    $1,000+
    < $25 / hr
    250 - 999
    Bradenton, FL

    Services provided

    15% Call Center Services
    75% Back Office Outsourcing
    10% Customer Service Outsourcing

    Focus Areas

    100% Answering services

    Perfect Data Entry, a company offering comprehensive back office services, is praised for significantly improving efficiency, with clients reporting smoother workflows and increased production. Positive feedback is consistent, with no reviewers identifying areas for improvement. Approximately 25% of clients' internal tasks are streamlined, contributing to enhanced organizational efficiency and cost savings.

    See all 4 projects

    Reviews mention Well-organized projects

    Clients consistently praise Perfect Data Entry for their well-organized project management, highlighting the company's ability to deliver quality work efficiently. One client noted, 'They have a sound organization,' which contributed to increased efficiency and revenue. Overall sentiment reflects satisfaction with the structured approach and effective communication, emphasizing the positive impact on clients' operational workflows.
    • Business Service Data Entry
      5.0 Aug 12, 2017

      The service provider has demonstrated a sound organization. This has resulted in increased efficiency and production, along with a notable increase in revenue.

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    1 of 2 Call Center Services reviews are 5 stars
    $1,000,000 – $9,999,999 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Document Filing Services for Tech Firm

    4.5 — Read more
    Read 2 Reviews

    Industry Experience

    Perfect Data Entry has received positive feedback across several industries, including Automotive, IT Services, Information Technology, and Business Services. Clients praise their efficiency, cost-effectiveness, and ability to save significant time and money. The Automotive sector appreciates their consistent daily assistance, while IT and Information Technology clients value enhanced data organization and security. Business Services customers commend their speed and accuracy. Overall, the sentiment is highly favorable, indicating a strong fit for organizations seeking reliable back office support in these sectors.

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    Select Industry to see insights

    Automotive IT Services Information technology Business services

    Average Project Cost Breakdown

    Less than $10,000 (1) $10,000 to $49,000 (1) $1,000,000 to $9,999,999 (1) $10,000,000 + (1)

    What Clients Have Said

    Clients of Perfect Data Entry generally perceive the company as providing excellent value for money, often highlighting significant cost savings. One client noted a monthly savings of $3,000 by outsourcing tasks, while another reported savings of $400,000 monthly. The pricing structure is typically billed monthly or based on services rendered, which clients find flexible and beneficial. Overall sentiment indicates satisfaction with both cost-effectiveness and quality of service.
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  • Covent Informatics Logotype

    5.0 3 reviews
    $10,000+
    $50 - $99 / hr
    10 - 49
    Hyderabad, India

    Services provided

    10% Call Center Services
    10% Corporate Training & Coaching
    10% Custom Software Development +11
    10% Customer Service Outsourcing
    10% E-Commerce Development
    10% Mobile App Development
    10% UX/UI Design
    10% Web Design
    10% Web Development
    2% HR Consulting
    2% HR Outsourcing
    2% PEO/Employee Leasing
    2% Recruiting
    2% Staffing

    Focus Areas

    33% Answering services
    34% Virtual receptionist
    33% Inbound appointment scheduling

    Covent Informatics is a web solutions and PC solutions provider, renowned for developing systems like inventory, sales, purchase, and warehouse management. Client reviews highlight their cost-effectiveness and strong project management, with 100% of reviews emphasizing increased productivity and efficiency. Notably, there were no negative reviews, demonstrating overall client satisfaction.

    See all 3 projects

    Industry Experience

    Covent Informatics has demonstrated strong expertise in the manufacturing industry, particularly in providing Inventory and Warehouse Management Systems. Clients report significant improvements in productivity and efficiency, with a 12% monthly increase noted after implementation. The company is praised for its cost-effectiveness and timely project delivery. Their reputation in the sector is bolstered by successful collaborations with multiple factories, indicating a solid fit for manufacturing-related projects.

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    Select Industry to see insights

    Manufacturing

    Average Project Cost Breakdown

    $10,000 to $49,000 (1)

    What Clients Have Said

    Covent Informatics has been recognized for offering cost-effective solutions, with one client noting their services were 40% less expensive than competitors. Clients appreciate the value for money, citing effective project management and a positive impact on productivity. The overall sentiment reflects satisfaction with the costs relative to the quality of service provided, reinforcing Covent's reputation as a competitive choice for software development.
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  • Sales Focus Inc. Logotype

    4.3 2 reviews
    $10,000+
    Undisclosed
    250 - 999
    North Charleston, SC

    Services provided

    10% Call Center Services
    70% Sales Outsourcing
    10% Account-Based Marketing +1
    10% Recruiting

    Focus Areas

    20% Answering services
    80% Inbound appointment scheduling

    Sales Focus Inc. specializes in improving customer retention and maximizing sales for diverse industries. Their services include client interaction in multiple languages and redirecting inquiries effectively, contributing to enhanced customer demographics and increased sales. Reviews consistently highlight their impressive communication skills and proactive approach, demonstrating effective service retention and sales growth, earning recognition for their go-getter attitude and skillful execution.

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  • OWC Logotype

    Not yet reviewed

    $1,000+
    < $25 / hr
    250 - 999
    Pasig, Philippines

    Services provided

    100% Call Center Services

    Focus Areas

    100% Answering services

    OWC is a midsize telephone answering service launched in 2006. Their services include Call Center Services.

    Read more
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  • ICC Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    2 - 9
    Kyiv, Ukraine

    Services provided

    100% Call Center Services

    Focus Areas

    25% Answering services
    40% Inbound appointment scheduling
    35% Virtual receptionist

    ICC is a call center service. They are located in Kyiv, Ukraine. Their team offers Call Center Services.

    Read more
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  • Avirtual Logotype

    Avirtual

    2.5 2 reviews
    $1,000+
    < $25 / hr
    10 - 49

    Services provided

    40% Call Center Services
    50% Back Office Outsourcing
    10% Sales Outsourcing

    Focus Areas

    100% Answering services

    Avirtual specializes in providing virtual assistance and back office services, such as administrative support and social media management. Reviews present a mixed picture: while one client expressed severe dissatisfaction with their website development and security practices, another praised their administrative services for saving over $1,000 monthly and improving internal processes. Avirtual's commitment to quality and dedication was noted by one reviewer, while another highlighted significant issues with accountability and professionalism.

    See all 2 projects

    Reviews mention High-quality work

    Clients have consistently praised Avirtual for delivering high-quality work, noting their 'extraordinary' service and significant improvements in administrative processes. One client highlighted that Avirtual's support has saved them over $1,000 monthly and improved their customer relations. The strengths identified include service quality, dedication, and honesty, with an overall sentiment reflecting strong satisfaction and a desire for Avirtual to maintain their high standards.
    • Virtual Assistant for Medium-sized Firm
      4.5 Dec 24, 2017

      Their service has been extraordinary. We have improved noticeably. Their performance is very satisfactory. We have improved a lot in our administrative process and in the relationship with customers. Their strengths are their quality of service, dedication, and honesty. They just need to maintain the quality of their service.

      Read Full Review
    Read All Reviews

    Industry Experience

    Avirtual has demonstrated expertise primarily in the Media and Administrative Services industries. In Media, feedback indicates significant dissatisfaction, highlighting issues with website development, security breaches, and poor communication. Conversely, in Administrative Services, clients expressed high satisfaction, citing improvements in operational efficiency and cost savings. Overall, potential clients in Administrative Services can expect a positive experience, while those in Media may face challenges and should proceed with caution.

    Read All Reviews

    Select Industry to see insights

    Media Other Industry

    Average Project Cost Breakdown

    $10,000 to $49,000 (2)

    What Clients Have Said

    Client feedback regarding Avirtual's overall cost and value for money is mixed. One review highlighted that their pricing fit the client's budget, but ultimately resulted in significant dissatisfaction due to incomplete work and hidden costs associated with additional phases. Conversely, another client reported that Avirtual's services saved them over $1,000 monthly, praising the quality and dedication of their virtual assistant. Overall, while some clients found value, others felt the cost was not justified by the quality of service received.
    Read All Reviews

    View projects from:

    United States (1) England (1)
    View Profile
  • The-Connections Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    250 - 999
    Pune, India

    Services provided

    40% Call Center Services
    20% Customer Service Outsourcing
    10% Back Office Outsourcing +4
    10% Finance & Accounting Outsourcing (FAO)
    10% Sales Outsourcing
    5% Accounting
    5% Business Consulting

    Focus Areas

    50% Answering services
    30% Virtual receptionist
    20% Inbound appointment scheduling

    The-Connections is a call center. Launched in 2011, the agency is based in Pune, India and Pune, India. Their services include Call Center Services and Customer Service Outsourcing.

    Read more

    More responsive than most other service providers

    The-Connections is very responsive

    They are a great candidate to start a conversation with. Send them a short message or project inquiry.
    Get in Touch
    View Profile
  • PRWTech Logotype

    Not yet reviewed

    $1,000+
    < $25 / hr
    250 - 999
    Philadelphia, PA

    Services provided

    35% Call Center Services
    35% Back Office Outsourcing
    30% Customer Service Outsourcing

    Focus Areas

    100% Answering services

    PRWTech is a call center in Philadelphia, Pennsylvania and Washington, District of Columbia. The team provides Call Center Services and Back Office Outsourcing.

    Read more
    View Profile
  • Etech Logotype

    Not yet reviewed

    $1,000+
    < $25 / hr
    1,000 - 9,999
    Nacogdoches, TX

    Services provided

    45% Call Center Services
    40% Customer Service Outsourcing
    15% Sales Outsourcing

    Focus Areas

    100% Answering services

    In Nacogdoches, Texas and Lufkin, Texas, Etech is a phone answering service. Their services include Call Center Services and Customer Service Outsourcing.

    Read more
    View Profile
  • Direct Line Tele Response Logotype

    Not yet reviewed

    Undisclosed
    < $25 / hr
    50 - 249
    Berkeley, CA

    Services provided

    90% Call Center Services
    10% Customer Service Outsourcing

    Focus Areas

    90% Answering services
    10% Virtual receptionist

    Launched in 1979, Direct Line Tele Response is a call center. The midsize team offers Call Center Services and Customer Service Outsourcing.

    Read more
    View Profile
  • live2care Logotype

    Not yet reviewed

    $1,000+
    < $25 / hr
    50 - 249
    Mandaue City, Philippines

    Services provided

    100% Call Center Services

    Focus Areas

    100% Answering services

    Live2care is a Mandaue City, Philippines-based telephone answering service. The team offers Call Center Services.

    Read more
    View Profile
  • Kunnect Logotype

    Kunnect

    Not yet reviewed

    $1,000+
    < $25 / hr
    50 - 249

    Services provided

    90% Call Center Services
    10% Back Office Outsourcing

    Focus Areas

    100% Answering services

    Kunnect is a call center company. Founded in 2005, the team provides Call Center Services and Back Office Outsourcing.

    Read more
    View Profile
  • XtraNet Tech Logotype

    Not yet reviewed

    $1,000+
    < $25 / hr
    250 - 999
    Bhopal, India

    Services provided

    50% Call Center Services
    25% Customer Service Outsourcing
    25% HR Consulting

    Focus Areas

    100% Answering services

    XtraNet Tech is a telephone answering service. Established in 2002, the firm offers Call Center Services and Customer Service Outsourcing.

    Read more
    View Profile
  • The Telemarketing Company Logotype

    Not yet reviewed

    $10,000+
    $50 - $99 / hr
    50 - 249
    Brighton, England

    Services provided

    40% Call Center Services
    40% Sales Outsourcing
    20% Customer Service Outsourcing

    Focus Areas

    40% Answering services
    60% Inbound appointment scheduling

    Answering service company The Telemarketing Company is based in Brighton, England. The team focuses on Call Center Services and Sales Outsourcing.

    Read more
    View Profile
  • BPO Recruit Logotype

    Not yet reviewed

    $1,000+
    < $25 / hr
    10 - 49
    London , England

    Services provided

    100% Call Center Services

    Focus Areas

    100% Answering services

    BPO Recruit is a telephone answering service. Their small team is located in London , England and offers Call Center Services. The firm was launched in 2009.

    Read more
    View Profile
  • Shelf Level Retail Solutions Logotype

    Not yet reviewed

    Undisclosed
    < $25 / hr
    1,000 - 9,999
    Rogers, AR

    Services provided

    40% Call Center Services
    30% Fulfillment
    20% Warehousing & Distribution +2
    5% Event Marketing
    5% Marketing Strategy

    Focus Areas

    80% Answering services
    15% Virtual receptionist
    5% Inbound appointment scheduling

    Call center service Shelf Level Retail Solutions focuses on Call Center Services and Fulfillment. They were founded in 2002.

    Read more
    View Profile

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Why Trust Clutch

At Clutch, we believe trust is the foundation of every business relationship. Our mission is to help buyers make confident, data-backed decisions informed by real client experiences.

Every review on Clutch undergoes a rigorous, human-led verification process to make sure it’s valid. Our team of specialists confirms the identity of each reviewer, ensures the project is legitimate, and only publishes reviews that meet our strict criteria.

Verification doesn’t stop at the point of publication. Our Trust & Safety team routinely audits older reviews against our guidelines. When reviews fall short of our standards, we remove them.

We evaluate service providers using a structured methodology that combines:

  • In-depth client interviews and ratings
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  • Market presence
  • Portfolio examples and industry recognition

This data powers tools like the Leaders Matrix, which helps you compare agencies directly. Our research team curates rankings by weighing verified reviews most heavily, so the most trusted and experienced providers rise to the top.

Using this unique combination of verified client feedback and provider-supplied insights, Clutch distills the most important details into clear, digestible summaries so you have everything you need to make confident, informed decisions quickly.

We take fraud seriously. Providers who violate our guidelines may face lower rankings, restricted visibility, or removal from the platform altogether.

Clutch’s commitment to transparency is ongoing. We’re constantly refining our systems to protect the integrity of reviews and support you in finding the right agency.

Ability to deliver
Focus
Clutch Leaders Matrix

Rollover to see company insights or click a company below for more details.

1 Welsend
2 Intelemark
3 Hit Rate Solutions
4 Unee Solutions
5 Remote Team Solutions
6 SummitNext
7 Northern Lights Technology Development
8 DMT Business Development
9 ExpertCallers
10 Ver-A-Fast
11 TECHSPEED INC
12 Intellink
13 Evateck
14 Telecom, Inc.
15 Aplitt sp. z o.o.

Top 15 Answering Service for Manufacturing Companies

  1. Welsend Logotype

    Welsend

    $50,000+
    < $25 / hr
    10,000+
    Wei Fang Shi, China

    Ability to deliver

    34.1/40.0
    15.8/20 Reviews
    10/10 Clients & Experience
    8.3/10 Market Presence

    Service focus

    30% Call Center Services
    70% Answering services
    70% Other
    View Profile Visit Website
  2. Intelemark Logotype

    Intelemark

    $1,000+
    < $25 / hr
    50 - 249
    Scottsdale, AZ

    Ability to deliver

    33.9/40.0
    15.8/20 Reviews
    9.7/10 Clients & Experience
    8.5/10 Market Presence

    Service focus

    50% Call Center Services
    50% Answering services
    50% Other
    View Profile Visit Website
  3. Hit Rate Solutions Logotype

    Hit Rate Solutions

    $1,000+
    < $25 / hr
    50 - 249
    Chicago, IL

    Ability to deliver

    35.4/40.0
    16.6/20 Reviews
    9.5/10 Clients & Experience
    9.3/10 Market Presence

    Service focus

    45% Call Center Services
    50% Answering services
    55% Other
    View Profile Visit Website
  4. Unee Solutions Logotype

    Unee Solutions

    $1,000+
    < $25 / hr
    50 - 249
    Bengaluru, India

    Ability to deliver

    27.9/40.0
    16.2/20 Reviews
    6.8/10 Clients & Experience
    4.9/10 Market Presence

    Service focus

    50% Call Center Services
    100% Answering services
    50% Other
    View Profile Visit Website
  5. Remote Team Solutions Logotype

    Remote Team Solutions

    Undisclosed
    Undisclosed
    250 - 999
    Torreón, Mexico

    Ability to deliver

    35.2/40.0
    18/20 Reviews
    8.1/10 Clients & Experience
    9.1/10 Market Presence

    Service focus

    10% Call Center Services
    34% Answering services
    90% Other
    View Profile Visit Website
  6. SummitNext Logotype

    SummitNext

    $1,000+
    < $25 / hr
    250 - 999
    Petaling Jaya, Malaysia

    Ability to deliver

    32.2/40.0
    15.8/20 Reviews
    9.3/10 Clients & Experience
    7.1/10 Market Presence

    Service focus

    15% Call Center Services
    50% Answering services
    85% Other
    View Profile Visit Website
  7. Northern Lights Technology Development Logotype

    Northern Lights Technology Development

    $5,000+
    $25 - $49 / hr
    250 - 999

    Ability to deliver

    31.7/40.0
    16.2/20 Reviews
    10/10 Clients & Experience
    5.5/10 Market Presence

    Service focus

    10% Call Center Services
    50% Answering services
    90% Other
    View Profile Visit Website
  8. DMT Business Development Logotype

    DMT Business Development

    $1,000+
    $25 - $49 / hr
    50 - 249
    Ottawa, Canada

    Ability to deliver

    39.2/40.0
    20/20 Reviews
    10/10 Clients & Experience
    9.2/10 Market Presence

    Service focus

    10% Call Center Services
    10% Answering services
    90% Other
    View Profile Visit Website
  9. ExpertCallers Logotype

    ExpertCallers

    $1,000+
    < $25 / hr
    250 - 999

    Ability to deliver

    28.9/40.0
    20/20 Reviews
    1.8/10 Clients & Experience
    7.1/10 Market Presence

    Service focus

    50% Call Center Services
    50% Answering services
    50% Other
    View Profile Visit Website
  10. Ver-A-Fast Logotype

    Ver-A-Fast

    $1,000+
    < $25 / hr
    50 - 249
    Mentor, OH

    Ability to deliver

    27.5/40.0
    17.8/20 Reviews
    4.2/10 Clients & Experience
    5.5/10 Market Presence

    Service focus

    45% Call Center Services
    50% Answering services
    55% Other
    View Profile Visit Website
  11. TECHSPEED INC Logotype

    TECHSPEED INC

    $1,000+
    < $25 / hr
    50 - 249
    Portland, OR

    Ability to deliver

    32.3/40.0
    18/20 Reviews
    6.1/10 Clients & Experience
    8.2/10 Market Presence

    Service focus

    10% Call Center Services
    35% Answering services
    90% Other
    View Profile Visit Website
  12. Intellink Logotype

    Intellink

    $1,000+
    < $25 / hr
    50 - 249
    Kyiv, Ukraine

    Ability to deliver

    30.5/40.0
    16.2/20 Reviews
    9.7/10 Clients & Experience
    4.6/10 Market Presence

    Service focus

    25% Call Center Services
    33% Answering services
    75% Other
    View Profile Visit Website
  13. Evateck Logotype

    Evateck

    $1,000+
    < $25 / hr
    50 - 249
    Fort Lauderdale, FL

    Ability to deliver

    29/40.0
    16.6/20 Reviews
    6.8/10 Clients & Experience
    5.6/10 Market Presence

    Service focus

    15% Call Center Services
    45% Answering services
    85% Other
    View Profile Visit Website
  14. Telecom, Inc. Logotype

    Telecom, Inc.

    $1,000+
    $25 - $49 / hr
    50 - 249
    Oakland, CA

    Ability to deliver

    29.9/40.0
    16.2/20 Reviews
    8.4/10 Clients & Experience
    5.3/10 Market Presence

    Service focus

    24% Call Center Services
    33% Answering services
    76% Other
    View Profile Visit Website
  15. Aplitt sp. z o.o. Logotype

    Aplitt sp. z o.o.

    Undisclosed
    Undisclosed
    250 - 999
    Gdańsk, Poland

    Ability to deliver

    26.8/40.0
    16.6/20 Reviews
    4.9/10 Clients & Experience
    5.3/10 Market Presence

    Service focus

    10% Call Center Services
    30% Answering services
    90% Other
    View Profile Visit Website
  16. IQ BackOffice Logotype

    IQ BackOffice

    $5,000+
    Undisclosed
    250 - 999

    Ability to deliver

    25.3/40.0
    16.2/20 Reviews
    2.4/10 Clients & Experience
    6.7/10 Market Presence

    Service focus

    10% Call Center Services
    100% Answering services
    90% Other
    View Profile Visit Website
  17. Talk2Rep Logotype

    Talk2Rep

    $1,000+
    < $25 / hr
    250 - 999

    Ability to deliver

    20.5/40.0
    13/20 Reviews
    0/10 Clients & Experience
    7.5/10 Market Presence

    Service focus

    50% Call Center Services
    100% Answering services
    50% Other
    View Profile Visit Website
  18. Digital Jockey Private Limited Logotype

    Digital Jockey Private Limited

    $1,000+
    < $25 / hr
    10 - 49

    Ability to deliver

    22.2/40.0
    14.6/20 Reviews
    2.2/10 Clients & Experience
    5.4/10 Market Presence

    Service focus

    45% Call Center Services
    65% Answering services
    55% Other
    View Profile Visit Website
  19. Technosys IT Management Pvt. Ltd. Logotype

    Technosys IT Management Pvt. Ltd.

    $5,000+
    < $25 / hr
    50 - 249
    Patna, India

    Ability to deliver

    24.3/40.0
    16.2/20 Reviews
    1.9/10 Clients & Experience
    6.1/10 Market Presence

    Service focus

    10% Call Center Services
    100% Answering services
    90% Other
    View Profile Visit Website
  20. SteppingEdge Logotype

    SteppingEdge

    $1,000+
    $25 - $49 / hr
    50 - 249
    Coimbatore, India

    Ability to deliver

    25.6/40.0
    16.6/20 Reviews
    3.9/10 Clients & Experience
    5.1/10 Market Presence

    Service focus

    20% Call Center Services
    55% Answering services
    80% Other
    View Profile Visit Website
  21. NICE inContact Logotype

    NICE inContact

    $1,000+
    < $25 / hr
    1,000 - 9,999
    Sandy, UT

    Ability to deliver

    18.4/40.0
    12.4/20 Reviews
    0/10 Clients & Experience
    6/10 Market Presence

    Service focus

    50% Call Center Services
    100% Answering services
    50% Other
    View Profile Visit Website
  22. Clevertone Logotype

    Clevertone

    $5,000+
    $100 - $149 / hr
    250 - 999

    Ability to deliver

    22.6/40.0
    16.2/20 Reviews
    0/10 Clients & Experience
    6.4/10 Market Presence

    Service focus

    50% Call Center Services
    35% Answering services
    50% Other
    View Profile Visit Website
  23. A1 Call Center Logotype

    A1 Call Center

    $1,000+
    < $25 / hr
    250 - 999
    Noida, India

    Ability to deliver

    21.1/40.0
    15.6/20 Reviews
    0/10 Clients & Experience
    5.5/10 Market Presence

    Service focus

    25% Call Center Services
    50% Answering services
    75% Other
    View Profile Visit Website
  24. Southwest Recovery Services Logotype

    Southwest Recovery Services

    $5,000+
    Undisclosed
    10 - 49
    Addison, TX

    Ability to deliver

    24.3/40.0
    16.6/20 Reviews
    0/10 Clients & Experience
    7.7/10 Market Presence

    Service focus

    50% Call Center Services
    40% Answering services
    50% Other
    View Profile Visit Website
  25. PNB Holdings Pvt Ltd Logotype

    PNB Holdings Pvt Ltd

    Undisclosed
    < $25 / hr
    50 - 249
    Kadawatha, Sri Lanka

    Ability to deliver

    21.5/40.0
    16.2/20 Reviews
    0/10 Clients & Experience
    5.3/10 Market Presence

    Service focus

    15% Call Center Services
    45% Answering services
    85% Other
    View Profile Visit Website
  26. Seamless Virtual Assistant Logotype

    Seamless Virtual Assistant

    $1,000+
    < $25 / hr
    10 - 49

    Ability to deliver

    26.9/40.0
    16.2/20 Reviews
    6.7/10 Clients & Experience
    4/10 Market Presence

    Service focus

    15% Call Center Services
    10% Answering services
    85% Other
    View Profile Visit Website
  27. Grow Force Technology Co., Ltd. Logotype

    Grow Force Technology Co., Ltd.

    Undisclosed
    Undisclosed
    1,000 - 9,999
    Beijing, China

    Ability to deliver

    14.6/40.0
    14.6/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    25% Call Center Services
    50% Answering services
    75% Other
    View Profile Visit Website
  28. Captico Consultancy Logotype

    Captico Consultancy

    $1,000+
    < $25 / hr
    10 - 49
    Mumbai, India

    Ability to deliver

    23/40.0
    16.2/20 Reviews
    1.9/10 Clients & Experience
    5/10 Market Presence

    Service focus

    30% Call Center Services
    35% Answering services
    70% Other
    View Profile Visit Website
  29. Intrust Global Logotype

    Intrust Global

    $1,000+
    < $25 / hr
    50 - 249
    New Delhi, India

    Ability to deliver

    17.3/40.0
    12.4/20 Reviews
    0/10 Clients & Experience
    4.9/10 Market Presence

    Service focus

    25% Call Center Services
    100% Answering services
    75% Other
    View Profile Visit Website
  30. Hefei Wisfly Information Technology Co., Ltd. Logotype

    Hefei Wisfly Information Technology Co., Ltd.

    $1,000+
    < $25 / hr
    50 - 249
    Hefei Shi, China

    Ability to deliver

    14.6/40.0
    14.6/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    40% Call Center Services
    100% Answering services
    60% Other
    View Profile Visit Website

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Sydney Wess

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Hannah Hicklen

Call center outsourcing is when a company hires a BPO service provider to handle inbound or outbound calls.

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