Top BPO Companies in Texas
379 Companies
List of the Top Texas BPO Services
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Featured
What are Featured Providers?
$1,000+< $25 / hr1,000 - 9,999Serves TexasServices provided
25% Back Office Outsourcing20% Employer of Record (EOR) Services15% Customer Service Outsourcing +4 services10% Call Center Services10% HR Outsourcing10% Recruitment Process Outsourcing10% Sales OutsourcingSee all 44 projectsUnity Communications is a professional outsourcing company specializing in customer service, billing management, and data processing across various industries. The company is praised for its reliability, responsiveness, and ability to align with client company values. Notable strengths include high communication standards, cultural fit, and value for cost. Around 95% of reviews highlight their effective project management and adaptability, while 10% suggest improvements in specific areas such as agent evaluation and leadership transitions.
Reviews mention Helpful
Clients consistently commend Unity Communications for their helpfulness and responsiveness. One client noted their 'wonderful experience' and highlighted the team's respectful and engaged demeanor. Another emphasized the 'impeccable' feedback process and the company's eagerness to assist. A telecom manager praised their ability to reduce mistakes and improve customer service efficiency, stating they’ve been an 'invaluable asset.' Overall, feedback reflects a strong sentiment of appreciation for the team's supportive approach and dedication to client success.-
Video Production for Animation Company
5.0 May 27, 2021Unity Communications communication was great. The speed of their feedback was impressive and really helped the project. Their eagerness to help and creative approach to problem-solving.
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Customer Service Support for Wireless Company
5.0 Jun 6, 2019They’re loyal, humble, helpful, and save us both time and money. Because of them, my job is much easier. Trust them because they're experts.
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Back-Office & Call Center Services for Revenue Cycle Mgmt Co
5.0 Feb 13, 2026They’re very communicative and helpful. They’re always on time and follow up when needed. We communicate via virtual meetings, emails, and messaging apps.
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1 of 1 reviews is 5 starsUnknown avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
In recent reviews, clients have expressed high satisfaction with Unity Communications, highlighting their effective communication and reliability. One client noted the team's organizational skills and responsiveness, stating they are 'always on time and follow up when needed.' Additionally, the positive impact on client satisfaction and collection rates was emphasized. While there were initial attendance issues, the company promptly implemented solutions to achieve a 99.59% attendance rate, showcasing their commitment to improvement.Was this helpful?
Industry Experience
Unity Communications has garnered positive feedback across diverse industries, including healthcare, telecommunications, e-commerce, and media. Clients commend their operational efficiency, responsiveness, and ability to enhance customer satisfaction and streamline processes. In the medical sector, they successfully managed revenue cycle tasks, ensuring consistent collections. Their expertise in telecommunications and customer support led to improved KPIs and reduced costs. Overall, clients express high satisfaction with Unity's adaptability and commitment, making them a strong candidate for projects in healthcare, telecommunications, and customer service.
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Wellness & Fitness Healthcare Telecommunications Consumer Products Other Industry Software Information technology Supply Chain, Logistics, and Transport Agriculture Utilities Advertising & marketing Retail Media Food & Beverages Beauty & Cosmetics Consulting Education IT Services Medical Other industriesWas this helpful?
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$1,000+< $25 / hr1,000 - 9,999Serves TexasServices provided
25% Customer Service Outsourcing20% Call Center Services15% Back Office Outsourcing +4 services10% Content Moderation Services10% Data Annotation Services10% Finance & Accounting Outsourcing (FAO)10% Sales OutsourcingSee all 28 projectsHugo Inc. | Top CX Provider is an outsourcing company specializing in customer experience (CX) and support services. The company consistently receives high praise for its effective project management and adaptability, with 100% of reviewers noting the team's ability to seamlessly integrate into existing operations. Approximately 70% of the feedback highlights the company's impressive cultural fit and commitment to quality, with measurable outcomes like increased efficiency and customer satisfaction.
Reviews mention Exceptional performance
Clients consistently praised Hugo for their exceptional performance, highlighting substantial outcomes such as an 80% reduction in support ticket response times and effective community moderation for over 100K users. Feedback emphasized their proactive mindset, seamless communication, and alignment with company culture. One client noted, 'Their eagerness to excel—consistently going above and beyond expectations—set them apart from previous partners.' Overall, the sentiment reflects high satisfaction and recognition of Hugo as a reliable and outstanding partner.-
Digital Strategy for Environmental Solutions Platform
5.0 Aug 29, 2023Our partnership with Hugo Outsourcing Company has sparked a remarkable transformation in our operations. We now update solution pages four times faster, ensuring clients access the latest information promptly. Additionally, our customer responses occur in under two hours, showcasing our commitment to swift and top-notch service. These achievements exemplify our dedication to innovation and exceptional customer experiences, setting new industry benchmarks.
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Customer Service Outsourcing for Gaming Company
5.0 Aug 22, 2023I'm thrilled to express my outstanding journey partnering with Hugo, our reliable outsourcing ally. Hugo's unwavering commitment to on-time deliveries has been nothing short of impressive. Their seamless adjustment to our needs ensured that each delivery was prompt and devoid of any hassles. Collaborating with a team that consistently went above and beyond our expectations has been an absolute pleasure.
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Multilingual Customer Support for Beverage Company
5.0 Aug 22, 2023I'm thrilled to share my experience working with Hugo that has truly transformed our customer support. Their expertise in accelerating response times and providing multilingual support has been nothing short of remarkable. They seamlessly implemented strategies that significantly reduced our response times, ensuring that our valued customers never had to wait long for assistance. This level of responsiveness not only improved customer satisfaction but also showcased their commitment to delivering exceptional service.
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Industry Experience
Hugo Inc. has garnered positive feedback across multiple industries, including Financial Services, eCommerce, Automotive, Software, Environmental Services, Advertising & Marketing, Information Technology, and Gaming. Their expertise in customer support, operational efficiency, and content management has consistently been highlighted as a strength. Clients noted significant improvements in response times, customer satisfaction, and overall efficiency. Hugo's ability to adapt to various industry needs, coupled with their commitment to high-quality service, positions them as a valuable partner for businesses seeking to enhance their operations.
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Financial services eCommerce Automotive Food & Beverages Software Information technology Environmental Services Advertising & marketing Gaming MediaWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently commend the company for its exceptional value for money, highlighting that Hugo offers high-quality services at competitive rates. One client noted, 'Good value for cost,' while another emphasized their 'ability to scale services without compromising quality.' Many reviews reflect satisfaction with cost reductions and enhanced operational efficiency, with one client praising an '80% improvement in efficiency' compared to in-house hiring. Overall, the sentiment is overwhelmingly positive, indicating that clients perceive Hugo as a cost-effective partner.Was this helpful?
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$1,000+< $25 / hr1,000 - 9,999Serves TexasServices provided
45% Back Office Outsourcing15% Finance & Accounting Outsourcing (FAO)10% Call Center Services +3 services10% Customer Service Outsourcing10% HR Consulting10% Sales OutsourcingSee all 172 projectsRemote CoWorker is a virtual assistant service provider specializing in administrative support, social media management, and project coordination. The company has received overwhelmingly positive feedback, with 100% of reviewers praising their professionalism, timely deliverables, and communication. Clients frequently commend their ability to enhance productivity and save time, with several noting a 30% increase in productivity or gaining 5–15 hours of time per week.
17 of 17 reviews are 5 starsLess than $10,000 avg. project costRead 17 Recent ReviewsReviewed 17 times in the past 6 months
Recent reviews for Remote CoWorker reflect a consistently positive sentiment, highlighting their high levels of responsiveness and professionalism. Clients noted significant improvements in productivity, with one mentioning a 30% increase due to effective administrative support. Feedback emphasized the team's ability to meet deadlines and adapt to client needs, with one CEO praising their exceptional onboarding process. Overall, clients expressed satisfaction with the quality of service, often stating there were no areas for improvement.Was this helpful?
Industry Experience
Remote CoWorker has demonstrated expertise across diverse industries including Real Estate, Healthcare, Legal, and Business Services. Clients consistently praise their prompt communication, project management, and ability to enhance operational efficiency. Strong sentiment is noted in Real Estate and Business Services, highlighting significant productivity increases. In Healthcare and Legal, feedback emphasizes effective administrative support. Overall, providers are well-suited for clients seeking dependable remote assistance, particularly in sectors requiring high levels of organization and communication.
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Business services Medical Consulting Contracting HVAC Transportation Manufacturing Other industries Hospitality & leisure Nonprofit Insurance Restaurants Education Arts, entertainment & music eCommerce Financial services Construction Beauty & Cosmetics Retail Software Information technology IT Services Food & Beverage Consumer products & services Consumer Products Automotive Food & Beverages Other Industry Wellness & Fitness Environmental Services Design Media Healthcare Sports Publishing Advertising & marketing Energy & natural resources Legal Real estateWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight Remote CoWorker's cost-effectiveness and value for money, with numerous reviews praising their competitive pricing and high-quality service. For instance, one client from Transform & Renew PLLC noted that their pricing fit their budget while providing good value for the cost. Similarly, another client emphasized the impressive quality of work relative to the affordable rates. Overall, the sentiment reflects satisfaction with the services rendered, aligning well with clients' financial expectations.Was this helpful?
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$1,000+< $25 / hr50 - 249Serves TexasServices provided
20% Back Office Outsourcing15% Customer Service Outsourcing15% Data Annotation Services +5 services15% Document Digitization & Management10% Call Center Services10% Content Moderation Services10% Litigation Support Services5% TranscriptionSee all 18 projectsTECHSPEED INC is a data solutions company specializing in data entry, content management, and business process outsourcing. The company is praised for its professionalism and adaptability, with 100% of clients highlighting their responsiveness and 90% appreciating their ability to deliver on time. Clients commend their excellent project management and flexibility, noting a strong customer-first mindset. There were no significant areas for improvement mentioned across reviews.
Reviews mention Helpful
Overall sentiment regarding TechSpeed Inc. is highly positive, with clients consistently highlighting their helpfulness and flexibility. One client noted their staff as 'very helpful and willing to always take on a new project,' while another emphasized their 'willingness to remain flexible and helpful.' Additionally, a third client praised their professionalism and timely communication, stating they 'always deliver work on time.' There were no reported areas for improvement, reinforcing the effectiveness of their services.-
Staff Augmentation for Fixed Cost Reduction Firm
4.5 Dec 6, 2022The willingness to remain flexible and helpful was impressive. They consistently demonstrated a readiness to adapt to our needs and provide assistance whenever required. This approach facilitated a strong and effective working relationship.
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Data Entry Services for M&A Advisory Firm
5.0 Jun 3, 2021They are professional and helpful, consistently delivering work on time. The team demonstrated a strong ability to prioritize resources effectively, especially when urgent tasks arose. Additionally, the project manager is easy to communicate with and very hands-on throughout the process.
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Data Entry & Document Digitization for Credit Reporting Agency
5.0 Aug 22, 2025TECHSPEED INC demonstrated excellent project management. Always willing to ask questions and be there when we need them. Their people have been great. Very helpful and willing to always take on a new project.
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3 of 3 reviews are 5 starsUnknown avg. project costRead 3 Recent ReviewsReviewed 3 times in the past 6 months
In the past six months, TECHSPEED INC has received overwhelmingly positive feedback from clients. Notable comments include their impressive speed, accuracy, and proactive communication. One client praised their data management skills, noting enhancements to user experience and SEO. Another highlighted their responsiveness and effective project management, consistently delivering on time. Clients have expressed satisfaction with the value provided, with no significant areas for improvement identified, reflecting a strong overall sentiment towards the company's services.Was this helpful?
Industry Experience
TechSpeed Inc has demonstrated expertise across various industries including Politics, Home Services, Retail, Financial Services, and Advertising & Marketing. Clients commend their strong project management, responsiveness, and ability to deliver high-quality results efficiently. Overall sentiment reflects satisfaction, particularly in data processing and customer service, making them a suitable fit for organizations requiring reliable data entry, research, and operational support in diverse sectors.
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Software Other Industry Business services Consulting IT Services Nonprofit Real estate Financial services Retail Healthcare Home Services Politics Advertising & marketingWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight TECHSPEED INC's competitive pricing and exceptional value for money. One client noted they chose TECHSPEED for their 'good value for cost,' emphasizing the superior volume and speed of deliverables compared to other vendors. Another pointed out that their pricing fit within budget while maintaining high-quality service. Overall, the sentiment reflects strong satisfaction with the cost-effectiveness and reliability of TECHSPEED's services, with multiple clients expressing no identified areas for improvement.Was this helpful?
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Undisclosed< $25 / hr50 - 249Dallas, TX
Services provided
30% Call Center Services20% Back Office Outsourcing20% Customer Service Outsourcing +3 services10% API Development10% Mobile App Development10% Web DesignSee all 1 projectsCrystalised Outsprint offers ICT systems development, focusing on electronic case management systems, user training, and post-implementation support. The reviews highlight their dedication to customer needs and delivering value for cost. Clients appreciate their responsiveness and the successful achievement of project milestones through virtual meetings, with no significant areas for improvement noted.
See All Locations (2)Dallas, TX
17678 Preston Road
Dallas, TX 752522 - 5
+1 (469) 927-1457
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UndisclosedUndisclosed2 - 9Fort Worth, TX
Services provided
25% Corporate Photography25% Sales Outsourcing25% Search Engine Optimization +1 service25% Web DesignFounded in 2013, UpShot Solutions LLC is a small Fort Worth, Texas-based SEO services firm. Their team offers Search Engine Optimization and Web Design.
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Featured
What are Featured Providers?
$1,000+< $25 / hr250 - 999Serves TexasServices provided
40% Back Office Outsourcing30% Call Center Services30% Customer Service OutsourcingSee all 11 projectsHelpSquad is a customer service outsourcing company specializing in live chat support, call center augmentation, and virtual assistance across various industries. The company consistently receives high praise for its responsiveness, personalized service, and cost-effective solutions. Approximately 100% of reviewers commend HelpSquad for their attentive project management, while about 70% highlight significant improvements in lead generation and client engagement.
2 of 2 reviews are 5 stars$50,000 – $199,999 avg. project costRead 2 Recent ReviewsReviewed 2 times in the past 6 months
Recent feedback on HelpSquad highlights exceptional communication and a strong alignment with client needs, resulting in measurable success. Vello Property Management noted a 25% increase in guest communication hours and 33% labor cost savings, while National University praised the seamless integration of services and personalized support. Both clients emphasized HelpSquad's high ratings and value for cost, indicating overall satisfaction with their services and a commitment to timely project delivery.Was this helpful?
Industry Experience
HelpSquad has demonstrated strong expertise across various industries, including Real Estate, Advertising & Marketing, Medical, Manufacturing, and Education. Clients noted exceptional communication and timely project delivery, leading to significant improvements in customer service efficiency, lead generation, and operational cost savings. Overall sentiment is positive, highlighting HelpSquad's adaptability and responsiveness, making them a suitable partner for businesses seeking comprehensive customer support solutions.
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Real estate Education Pharmaceuticals Advertising & marketing Medical Consumer Products Manufacturing Business services Software Supply Chain, Logistics, and Transport HealthcareWas this helpful?
More responsive than most other service providers
Get in TouchHelpSquad is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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$1,000+Undisclosed1,000 - 9,999Serves TexasServices provided
50% Customer Service Outsourcing15% Back Office Outsourcing15% Call Center Services +2 services15% Employer of Record (EOR) Services5% Data Annotation ServicesSee all 11 projectsBoldr. is a business process outsourcing (BPO) company providing services such as customer support, technical support, and HR solutions. Client feedback is largely positive, highlighting their strong partnership approach, cultural fit, and cost-effectiveness. Approximately 83% of reviewers noted strong project management skills and ability to meet deadlines, with common praise for their adaptability and genuine care for employees. Areas for improvement include faster hiring processes and more proactive feedback.
Reviews mention Flexible
Clients consistently highlight Boldr.'s flexibility as a significant asset in their partnerships. For instance, one client noted their responsiveness and adaptability, stating they are 'very quick, responsive, and flexible.' Another remarked on Boldr.'s ability to integrate seamlessly with their systems and adapt training to meet specific needs. Overall, the sentiment surrounding Boldr.'s flexibility is overwhelmingly positive, with clients appreciating their willingness to accommodate unique requirements and challenges.-
PEO Support for Baby Registry Platform
4.5 Aug 12, 2022With the exception of some payroll hiccups during implementation, working with Boldr has been very easy. They are flexible, responsive, and helpful. Boldr is a partner we hope to continue to work with for years to come.
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Data Services Outsourcing for Machinery Mnfctrng Company
5.0 Aug 5, 2022I love constructive feedback, but I can’t think of anything. They’ve been very supportive and flexible with us when it comes to our requests and processes.
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Customer Service for E-Commerce and Consumer Products Co.
5.0 Jul 19, 2022From a personnel standpoint, they’ve been highly responsive to the way we treat individuals at our company and by extension their team. Their flexibility in this regard and appreciation for this really stands out.
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BPO, EOR & Customer Service Outsourcing for Online Platform
5.0 Feb 11, 2025They’re very quick, responsive, and flexible. We primarily communicate over Gmail and Slack. Then, we have regular meetings over Google Meet. Their CEO, David, is genuinely connected to their mission, which is to really take care of people and do great outsourcing work.
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0 of 1 reviews is 5 starsLess than $10,000 avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
Recent reviews indicate significant dissatisfaction with Boldr.'s performance, particularly in customer support and project management. One CEO reported a loss of 30% of valuable customers, citing a lack of communication and failure to deliver promised services. Despite initial referrals, clients expressed that their engagement was ultimately a waste of resources, with calls for comprehensive improvements across all aspects of their service.Was this helpful?
Industry Experience
Boldr. demonstrates strong expertise in customer support across diverse sectors, including retail, e-commerce, consumer products, and financial services. Clients commend their adaptability, effective communication, and project management skills, often noting significant improvements in response times and customer satisfaction. The overall sentiment is highly positive, with clients highlighting substantial cost savings and growth in operational capacity. For companies in need of reliable outsourcing solutions, particularly in customer support and data monitoring, Boldr. presents a compelling option.
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Other industries Consumer products & services Other Industry Retail Manufacturing Consumer Products Financial servicesWas this helpful?
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$10,000+< $25 / hr250 - 999Serves TexasServices provided
40% Customer Service Outsourcing30% Back Office Outsourcing20% Call Center Services +1 service10% Finance & Accounting Outsourcing (FAO)See all 46 projectsBig Outsource is a professional virtual assistance service provider specializing in administrative support, customer service, and content management tasks. Reviews indicate a high level of satisfaction, with approximately 90% of clients noting improvements in efficiency and communication. Clients appreciate their proactive project management and seamless integration into existing workflows, though some desire more proactive tool suggestions and flexible support hours.
Reviews mention Helpful
Clients have expressed high satisfaction with Big Outsource's helpfulness, particularly noting their proactive approach to campaign organization and client communication. One reviewer highlighted the impressive ability of the team to understand and enforce brand guidelines, which they found both rare and beneficial. Additionally, the company's responsiveness and reliability in managing project timelines were commended, resulting in improved client feedback response times and successful campaign launches.-
Virtual Assistant Services for Software Company
5.0 Jul 30, 2025The ability to understand branding visually and tonally was a pleasant surprise. Even though they weren’t creatives, they respected brand guidelines and helped enforce them in internal systems. That’s rare and very helpful.
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Industry Experience
Big Outsource has demonstrated notable expertise across various industries, including Information Technology, eCommerce, Healthcare, Financial Services, and Consumer Products. Clients commend their ability to enhance operational efficiency, improve customer service response times, and maintain a high standard of quality. Overall sentiments reflect a strong alignment of values, professionalism, and effective communication, making them a suitable partner for businesses seeking reliable support in these sectors.
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Healthcare Software Financial services Chemicals & Biotechnology Other industries Wellness & Fitness Beauty Education Medical Real estate Retail Telecommunications Beauty & Cosmetics Arts, entertainment & music Legal Supply Chain, Logistics, and Transport Consulting Consumer Products Information technology eCommerceWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients frequently commend Big Outsource for their competitive pricing and exceptional value for money. Many highlighted that the pricing fit their budgets while still delivering high-quality service. For instance, one client noted a 70% reduction in in-house admin workload and a 15% increase in client satisfaction, emphasizing the value derived from their partnership. Overall, the sentiment reflects strong satisfaction with cost versus the quality of service provided, underscoring Big Outsource's alignment with client needs and expectations.Was this helpful?
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UndisclosedUndisclosed10 - 49Houston, TX
Services provided
40% Accounting20% Back Office Outsourcing20% Recruiting +1 service20% Recruitment Process OutsourcingAccounting company Grupo ZEU was founded in 2010. The agency provides Accounting and Back Office Outsourcing, and is small.
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$5,000+< $25 / hr250 - 999Austin, TX
Services provided
30% Back Office Outsourcing20% Data Annotation Services15% AI Agents +3 services15% Document Digitization & Management15% Generative AI5% Content Moderation ServicesSee all 8 projectsTRANSFORM Solutions is a versatile business process outsourcing company, specializing in data mining, workflow simplification, and lead generation services. The company has received consistently positive feedback, with 100% of reviewers praising their responsiveness, timely delivery, and communication. Clients highlight their exceptional project management and ability to meet objectives, contributing to increased client satisfaction and operational efficiency.
Reviews mention Flexible
Clients have expressed a positive sentiment regarding TransForm Solutions' flexibility, highlighting their ability to adapt to changing project requirements. One client noted, 'We appreciate their desire to get the project right and their ability to adapt when required.' Overall, feedback indicates that the company responds attentively to client needs, delivering projects on time without necessitating improvements.-
Lead Generation for Award Designer & Manufacturer
4.5 Mar 30, 2023We appreciate their desire to get the project right and their ability to adapt when required.
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Industry Experience
TRANSFORM Solutions has garnered positive feedback across diverse industries, including Information Technology, Manufacturing, Healthcare, Financial Services, and Software. Clients commend their expertise in data mining, workflow simplification, and lead generation, highlighting strengths in communication, reliability, and responsiveness. Overall sentiment indicates high satisfaction, particularly in the Manufacturing and Healthcare sectors, where their contributions led to significant business growth and improved operational efficiency. This provider is particularly well-suited for organizations seeking robust data solutions and process optimization.
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Information technology Manufacturing Other industries Healthcare Financial services SoftwareWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently praise TRANSFORM Solutions for their exceptional value for money, noting that their pricing fits within budgets while delivering high-quality results. For instance, one client highlighted the 'good value for cost' and 'outstanding communication processes,' while another emphasized that TRANSFORM Solutions met all expectations and provided reliable service at a reasonable price. Overall, the sentiment reflects strong satisfaction with the company's cost-effectiveness and service quality.Was this helpful?
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$1,000+< $25 / hr1,000 - 9,999Atlanta, GA
Services provided
56% Back Office Outsourcing44% Customer Service OutsourcingAthenaHealth is a Back Office Outsourcing company established in 1997. Their team focuses on Back Office Outsourcing and Customer Service Outsourcing.
Read moreSee All Locations (8)Atlanta, GA
675 Ponce de Leon Ave NE Suite 9000,
Atlanta, GA 30308501 - 750
470.237.1500
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UndisclosedUndisclosed2 - 9Plano, TX
Services provided
40% Market Research20% Marketing Strategy20% Sales Outsourcing +1 service20% UX/UI DesignAlive Agency is a small Market Research company launched in 2022. Their team specializes in Market Research and Marketing Strategy.
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UndisclosedUndisclosed2 - 9Fort Worth, TX
Services provided
30% Search Engine Optimization20% BI & Big Data Consulting & SI20% Sales Outsourcing +2 services15% Marketing Strategy15% Web DesignSmall SEO services firm Ivan SEO, is based in Fort Worth, Texas. The team offers Search Engine Optimization and BI & big data consulting & SI.
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Featured
What are Featured Providers?
$100,000+Undisclosed10,000+Serves TexasServices provided
50% Customer Service Outsourcing20% Sales Outsourcing10% Business Consulting +2 services10% Call Center Services10% Content Moderation ServicesSee all 12 projectsTDCX is a business process outsourcing company specializing in customer service, technical support, and risk assessment across diverse industries, primarily in the APAC region. The company receives consistently positive feedback, with reviews highlighting their scalability, efficient communication, and proactive problem-solving capabilities. Clients appreciate their ability to adapt quickly to changes and deliver high-quality outcomes, with approximately 90% of feedback being positive.
Reviews mention Understands their clients' needs
Clients consistently praise TDCX for their deep understanding of business needs and effective communication. One client noted an 8% improvement in customer satisfaction due to TDCX's professionalism and product knowledge. They actively listen to client requirements and suggest innovative solutions, demonstrating a commitment to exceeding expectations. The engagement has led to significant operational improvements, with dedicated support from TDCX's management team further enhancing their responsiveness to client needs.-
Call Center Services for Tech Company
5.0 Jun 16, 2021Customer satisfaction is also an important factor. TDCX has contributed year-over-year (YoY), from 2020 to 2021, to an 8% improved customer satisfaction rating across the criteria of professionalism, understanding customer needs, and product knowledge. That’s a huge improvement for us overall. They listen closely to our needs, and they actively support our business requirements, even outside the core areas we define in our scope of work.
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More responsive than most other service providers
Get in TouchTDCX is responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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See All Locations (15)São Paulo, Brazil
Avenida Paulista 1374 – 6th floor, Bela Vista
São Paulo, Brazil 01310-000101 - 150
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UndisclosedUndisclosed2 - 9Fort Worth, TX
Services provided
50% Pay Per Click30% Social Media Marketing20% Sales OutsourcingVybe Media is a PPC agency launched in 2017. The agency focuses on Pay Per Click and Social Media Marketing, and is small.
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UndisclosedUndisclosed2 - 9Alvarado, TX
Services provided
20% Pay Per Click20% Sales Outsourcing20% Search Engine Optimization +2 services20% Social Media Marketing20% Web DesignViral Compass Media is a social media marketing company located in Alvarado, Texas. They provide Social Media Marketing and Search Engine Optimization and were established in 2016.
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UndisclosedUndisclosed2 - 9Dallas, TX
Services provided
20% Back Office Outsourcing20% Content Writing Services20% Search Engine Optimization +3 services20% Web Design10% Pay Per Click10% Video ProductionIn Dallas, Texas, Dallas Web Studios is a small SEO agency. The team focuses on Search Engine Optimization and Web Design.
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UndisclosedUndisclosed2 - 9Addison, TX
Services provided
20% Call Center Services20% Content Marketing20% E-Commerce Development +2 services20% Graphic Design20% Web DevelopmentCertified SEO Pros is a small Content Marketing company in Addison, Texas. The team provides Content Marketing and Graphic Design.
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$25,000+$25 - $49 / hr250 - 999Austin, TX
Services provided
20% Custom Software Development20% Enterprise App Modernization10% AI Development +5 services10% Application Management & Support10% Application Testing10% Customer Service Outsourcing10% DevOps Managed Services10% Generative AIIn Bengaluru, India and Austin, Texas, Soliton Technologies Pvt Ltd is a custom software development firm. Their services include Custom Software Development and Enterprise App Modernization.
Read moreSee All Locations (3)Austin, TX
4408 Spicewood Springs Road, #300 A, Austin, Texas, 78759
Austin, TX 7875921 - 30
1-888-5 (1-888-576-5486)
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$5,000+$100 - $149 / hr2 - 9San Antonio, TX
Services provided
20% Mobile & App Marketing15% Call Center Services15% Email Marketing +5 services10% Advertising10% Content Marketing10% Public Relations10% Social Media Marketing10% UX/UI DesignLaunched in 2010, Revved Business is a Mobile & App Marketing company. In San Antonio, Texas, the team offers Mobile & App Marketing and Call Center Services.
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$5,000+$100 - $149 / hr2 - 9New Braunfels, TX
Services provided
20% Mobile & App Marketing15% Call Center Services15% Email Marketing +5 services10% Advertising10% Content Marketing10% Public Relations10% Social Media Marketing10% UX/UI DesignMonsterWeb is a Mobile & App Marketing company. They provide Mobile & App Marketing and Call Center Services and were founded in 1999. The company is in New Braunfels, Texas.
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$5,000+< $25 / hr1,000 - 9,999Houston, TX
Services provided
70% Customer Service Outsourcing20% Back Office Outsourcing10% Call Center ServicesSee all 3 projectsSupportZebra is a business process outsourcing (BPO) company specializing in customer support and content moderation services. Their clients commend them for enhancing response times and maintaining high customer satisfaction scores, with positive feedback from 100% of reviewers. Notably, 50% of the reviews highlight their commitment to employee well-being, emphasizing the importance of mental health and a supportive work environment.
Reviews mention Team players
SupportZebra is consistently praised for their team-oriented approach, with clients noting that they feel like true coworkers rather than a separate entity. One client highlighted the seamless integration of SupportZebra's agents into their support organization, describing them as 'great team members' and emphasizing the strong interpersonal relationships formed. Overall, the sentiment reflects a high level of satisfaction with SupportZebra's collaborative spirit and commitment to fostering a positive work culture.-
Customer Service Outsourcing for Expense Management Company
5.0 May 15, 2024They also consistently receive high customer satisfaction scores; they’re a great team. Moreover, I’ve learned about them and become friends with many people from the company. They’ve seamlessly adopted our support organization. We look at the team as our coworkers and full members of Center’s support.
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Industry Experience
SupportZebra has received positive feedback primarily within the software industry, with notable engagements in SaaS and expense management sectors. Clients commend their expertise in content moderation and customer support, highlighting their responsiveness, team integration, and commitment to employee well-being. The overall sentiment is highly favorable, reflecting SupportZebra's effective service delivery and the ability to enhance customer experience. Organizations seeking reliable support for content moderation or customer service can find a strong match with SupportZebra.
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SoftwareWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have noted SupportZebra as a cost-effective choice, highlighting their affordability compared to competitors while maintaining high service levels. For instance, one client appreciated SupportZebra's commitment to employee well-being, which influenced their decision despite the $500,000 investment. Another client remarked on the significant reduction in response times and high customer satisfaction, indicating strong value for money. Overall, feedback reflects a positive sentiment regarding the company's pricing relative to the quality of service provided.Was this helpful?
More responsive than most other service providers
Get in TouchSupportZebra is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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UndisclosedUndisclosed10 - 49Dallas, TX
Services provided
10% Back Office Outsourcing10% Business Consulting10% Content Marketing +7 services10% Content Writing Services10% Event Marketing10% Logistics & Supply Chain Consulting10% Marketing Strategy10% Public Relations10% Search Engine Optimization10% Web DesignProVision Partners, a PR firm, was founded in 2019. The small team offers Public Relations and Marketing Strategy.
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$1,000+$25 - $49 / hr10 - 49Houston, TX
Services provided
20% Transcription15% Email Marketing15% Social Media Marketing +5 services10% Back Office Outsourcing10% E-Commerce Development10% Other Digital Marketing10% Search Engine Optimization10% Web DevelopmentQTAT BPO Solution is a Transcription company. Founded in 2006, the team specializes in Transcription and Social Media Marketing.
Read more -
UndisclosedUndisclosed10 - 49The Woodlands, TX
Services provided
20% Fractional CMO Services15% Branding15% Pay Per Click +5 services10% Graphic Design10% Logo10% Sales Outsourcing10% Search Engine Optimization10% Web DesignSmall Fractional CMO Services company Whatbox Digital, is based in The Woodlands, Texas. The team specializes in Fractional CMO Services and Branding.
Read more -
$5,000+$100 - $149 / hr2 - 9Fort Worth, TX
Services provided
25% Web Design15% Branding15% IT Managed Services +4 services15% Search Engine Optimization10% Back Office Outsourcing10% UX/UI Design10% Video ProductionEstablished in 2000, Out of Nowhere is a web design company. The firm specializes in Web Design and Branding, and is small.
Read more -
$5,000+$100 - $149 / hr2 - 9Sugar Land, TX
Services provided
20% Web Design10% Back Office Outsourcing10% Branding +6 services10% Marketing Strategy10% Mobile App Development10% Search Engine Optimization10% Social Media Marketing10% UX/UI Design10% Web DevelopmentM3PCS Inc is a web design company. Their team is based in Sugar Land, Texas and offers Web Design and UX/UI Design.
Read more -
UndisclosedUndisclosed2 - 9Houston, TX
Services provided
20% Branding20% Marketing Strategy20% Web Development +4 services10% Advertising10% Call Center Services10% Market Research10% Media Planning & BuyingDragonfly Strategy, a small branding firm, is in Houston, Texas. Their services include Branding and Marketing Strategy.
Read more -
UndisclosedUndisclosed2 - 9Allen, TX
Services provided
75% Accounting15% Staffing10% Back Office OutsourcingHeadquartered in Allen, Texas, Mikiba, LLC is an Accounting company. Launched in 2015, the team offers Accounting and Staffing.
Read more -
UndisclosedUndisclosed2 - 9Millsap, TX
Services provided
20% Advertising20% Pay Per Click20% Search Engine Optimization +4 services10% AI Development10% Blockchain Marketing10% Sales Outsourcing10% Web DesignBPUBLIC is an Advertising company. The firm is in Millsap, Texas. Their team specializes in Advertising and Search Engine Optimization.
Read more -
UndisclosedUndisclosed2 - 9Dallas, TX
Services provided
20% E-Commerce Development20% Pay Per Click20% Search Engine Optimization +4 services10% CRM Consulting and SI10% ERP Consulting and SI10% Sales Outsourcing10% UX/UI DesignCapo Commerce LLC is a SEO company. Their small team is headquartered in Dallas, Texas. Their services include Search Engine Optimization and Pay Per Click.
Read more -
UndisclosedUndisclosed2 - 9Plano, TX
Services provided
20% Search Engine Optimization20% Social Media Marketing20% Web Design +4 services10% Content Marketing10% Pay Per Click10% Sales Outsourcing10% Video MarketingSocial Beans Marketing is a social media marketing agency. The team focuses on Social Media Marketing and Search Engine Optimization and is in Plano, Texas.
Read more -
UndisclosedUndisclosed50 - 249Dallas, TX
Services provided
50% Accounting25% Back Office Outsourcing25% HR ConsultingADAM Human Capital Management, an Accounting company, was launched in 1983. In Ciudad de México, Mexico and Dallas, Texas, the team offers Accounting and Back Office Outsourcing.
Read moreSee All Locations (2)Dallas, TX
8080 North Central Expressway Suite 1250
Dallas, TX 75206214.891.7070
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UndisclosedUndisclosed10 - 49Dallas, TX
Services provided
40% Conversion Optimization20% AI Development20% Application Testing +1 service20% Sales OutsourcingLandingi is a small Gliwice, Poland-based Conversion Optimization company. The team specializes in Conversion Optimization and Artificial Intelligence.
Read moreSee All Locations (2)Dallas, TX
1341 West Mockingbird Lane Suite 600W PMB 583
Dallas, TX 752471
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$5,000+< $25 / hr250 - 999Dallas, TX
Services provided
25% Accounting25% Call Center Services25% Customer Service Outsourcing +1 service25% Marketing StrategyAfrishore BPO is a Marketing Strategy company. In Sandton, South Africa and Dallas, Texas, the agency was established in 2016. Their services include Marketing Strategy and Call Center Services.
Read moreSee All Locations (2)Dallas, TX
4615 Briar Oaks Circle
Dallas, TX 752872 - 5
+27 101 095 888
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$1,000+< $25 / hr50 - 249Richardson, TX
Services provided
20% Back Office Outsourcing20% HR Outsourcing20% Print Design +2 services20% Recruitment Process Outsourcing20% Social Media MarketingSocial media marketing agency 032 Outsourcing is headquartered in Richardson, Texas and Cebu City, Philippines. They specialize in Social Media Marketing and Print Design and were established in
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Focus (x-axis)
Focus accounts for a company’s specialization within a certain service.
Ability to Deliver (y-axis)
Ability to Deliver considers three criteria:
- Client feedback and reviews
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List of the Top 15 Texas BPO Services
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$5,000+$25 - $49 / hr50 - 249Austin, TX
Ability to deliver
34.6/40.017.8/20 Reviews10/10 Clients & Experience6.8/10 Market PresenceService focus
100% Back Office Outsourcing -
$5,000+Undisclosed250 - 999Austin, TX
Ability to deliver
34/40.018.6/20 Reviews7.1/10 Clients & Experience8.3/10 Market PresenceService focus
50% Back Office Outsourcing50% Other -
UndisclosedUndisclosed50 - 249Spring, TX
Ability to deliver
26.9/40.015.6/20 Reviews3.6/10 Clients & Experience7.7/10 Market PresenceService focus
100% Back Office Outsourcing -
UndisclosedUndisclosed50 - 249Gastonia, NC
Ability to deliver
25.7/40.015/20 Reviews5.2/10 Clients & Experience5.5/10 Market PresenceService focus
100% Back Office Outsourcing -
UndisclosedUndisclosed250 - 999Houston, TX
Ability to deliver
25.1/40.017.6/20 Reviews1.8/10 Clients & Experience5.8/10 Market PresenceService focus
100% Back Office Outsourcing -
$5,000+Undisclosed250 - 999Dallas, TX
Ability to deliver
32.3/40.015.4/20 Reviews8.4/10 Clients & Experience8.4/10 Market PresenceService focus
40% Back Office Outsourcing60% Other -
$1,000+< $25 / hr1,000 - 9,999Lewisville, TX
Ability to deliver
32.6/40.015.6/20 Reviews7.4/10 Clients & Experience9.6/10 Market PresenceService focus
25% Back Office Outsourcing75% Other -
$1,000+$100 - $149 / hr10 - 49Plano, TX
Ability to deliver
32.6/40.017.4/20 Reviews9.5/10 Clients & Experience5.8/10 Market PresenceService focus
60% Back Office Outsourcing40% Other -
$5,000+< $25 / hr10 - 49San Antonio, TX
Ability to deliver
34/40.018.4/20 Reviews9.6/10 Clients & Experience6/10 Market PresenceService focus
40% Back Office Outsourcing60% Other -
UndisclosedUndisclosed10 - 49Addison, TX
Ability to deliver
22.3/40.017/20 Reviews0/10 Clients & Experience5.3/10 Market PresenceService focus
100% Back Office Outsourcing -
UndisclosedUndisclosed1,000 - 9,999Austin, TX
Ability to deliver
30.9/40.016.2/20 Reviews8.4/10 Clients & Experience6.3/10 Market PresenceService focus
20% Back Office Outsourcing80% Other -
$1,000+$200 - $300 / hr10 - 49San Antonio, TX
Ability to deliver
35.6/40.018.2/20 Reviews9.4/10 Clients & Experience8/10 Market PresenceService focus
15% Back Office Outsourcing85% Other -
UndisclosedUndisclosed50 - 249San Antonio, TX
Ability to deliver
21.7/40.016.2/20 Reviews0/10 Clients & Experience5.5/10 Market PresenceService focus
100% Back Office Outsourcing -
$1,000+< $25 / hr10 - 49Dallas, TX
Ability to deliver
25.1/40.016.6/20 Reviews3.6/10 Clients & Experience4.9/10 Market PresenceService focus
75% Back Office Outsourcing25% Other -
$1,000+< $25 / hr10 - 49Dallas, TX
Ability to deliver
27.9/40.015.6/20 Reviews6.9/10 Clients & Experience5.5/10 Market PresenceService focus
15% Back Office Outsourcing85% Other -
$1,000+< $25 / hr50 - 249Karachi, Pakistan
Ability to deliver
20.4/40.016.4/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
40% Back Office Outsourcing60% Other -
$5,000+Undisclosed10,000+Austin, TX
Ability to deliver
7.9/40.00/20 Reviews0/10 Clients & Experience7.9/10 Market PresenceService focus
45% Back Office Outsourcing55% Other -
UndisclosedUndisclosed1,000 - 9,999Dallas, TX
Ability to deliver
7.3/40.00/20 Reviews0/10 Clients & Experience7.3/10 Market PresenceService focus
100% Back Office Outsourcing -
UndisclosedUndisclosed1,000 - 9,999Farmers Branch, TX
Ability to deliver
7.1/40.00/20 Reviews0/10 Clients & Experience7.1/10 Market PresenceService focus
75% Back Office Outsourcing25% Other -
$1,000+< $25 / hr1,000 - 9,999El Paso, TX
Ability to deliver
6.4/40.00/20 Reviews0.6/10 Clients & Experience5.8/10 Market PresenceService focus
50% Back Office Outsourcing50% Other -
$1,000+$25 - $49 / hr10 - 49Houston, TX
Ability to deliver
24.5/40.017/20 Reviews1.4/10 Clients & Experience6.2/10 Market PresenceService focus
10% Back Office Outsourcing90% Other -
UndisclosedUndisclosed10 - 49Dallas, TX
Ability to deliver
21.8/40.017.8/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
25% Back Office Outsourcing75% Other -
$1,000+< $25 / hr1,000 - 9,999Nacogdoches, TX
Ability to deliver
5.7/40.00/20 Reviews0/10 Clients & Experience5.7/10 Market PresenceService focus
100% Back Office Outsourcing -
$1,000+Undisclosed10 - 49Dallas, TX
Ability to deliver
22.3/40.016.6/20 Reviews0/10 Clients & Experience5.7/10 Market PresenceService focus
20% Back Office Outsourcing80% Other -
$1,000+< $25 / hr10 - 49Houston, TX
Ability to deliver
21.3/40.016.4/20 Reviews0/10 Clients & Experience4.9/10 Market PresenceService focus
25% Back Office Outsourcing75% Other -
UndisclosedUndisclosed250 - 999Austin, TX
Ability to deliver
5.2/40.00/20 Reviews0/10 Clients & Experience5.2/10 Market PresenceService focus
80% Back Office Outsourcing20% Other -
$25,000+< $25 / hr50 - 249Round Rock, TX
Ability to deliver
5.2/40.00/20 Reviews0/10 Clients & Experience5.2/10 Market PresenceService focus
100% Back Office Outsourcing -
$1,000+$25 - $49 / hr1,000 - 9,999McKinney, TX
Ability to deliver
5.2/40.00/20 Reviews0/10 Clients & Experience5.2/10 Market PresenceService focus
100% Back Office Outsourcing -
$1,000+$200 - $300 / hr2 - 9Dallas, TX
Ability to deliver
23.7/40.016.4/20 Reviews3.3/10 Clients & Experience4/10 Market PresenceService focus
10% Back Office Outsourcing90% Other -
UndisclosedUndisclosed250 - 999Houston, TX
Ability to deliver
4.9/40.00/20 Reviews0/10 Clients & Experience4.9/10 Market PresenceService focus
100% Back Office Outsourcing
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