Top BPO Companies in Lubbock
10 Companies
List of the Top Lubbock BPO Services
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Featured
What are Featured Providers?
$1,000+Undisclosed250 - 999Serves Lubbock, United StatesServices provided
55% Customer Service Outsourcing15% Data Annotation Services10% Back Office Outsourcing +2 services10% Call Center Services10% Content Moderation ServicesSee all 68 projectsTop Customer Service is a multifaceted customer support and call-handling company renowned for its professionalism and tailored solutions. They provide services such as inbound call handling, customer inquiry management, and content writing, with a focus on enhancing brand voice and consistency. Their reviews reflect a 95% satisfaction rate, with 100% of clients praising their professionalism and communication skills, although 10% noted room for more proactive content suggestions.
$1,000+< $25 / hr1,000 - 9,999Serves Lubbock, United StatesServices provided
25% Customer Service Outsourcing20% Call Center Services15% Back Office Outsourcing +4 services10% Content Moderation Services10% Data Annotation Services10% Finance & Accounting Outsourcing (FAO)10% Sales OutsourcingSee all 28 projectsHugo Inc. | Top CX Provider is an outsourcing company specializing in customer experience (CX) and support services. The company consistently receives high praise for its effective project management and adaptability, with 100% of reviewers noting the team's ability to seamlessly integrate into existing operations. Approximately 70% of the feedback highlights the company's impressive cultural fit and commitment to quality, with measurable outcomes like increased efficiency and customer satisfaction.
$1,000+< $25 / hr1,000 - 9,999Serves Lubbock, United StatesServices provided
45% Back Office Outsourcing15% Finance & Accounting Outsourcing (FAO)10% Call Center Services +3 services10% Customer Service Outsourcing10% HR Consulting10% Sales OutsourcingSee all 185 projectsRemote CoWorker is a virtual assistance company specializing in administrative support, customer service, and operational optimization. The reviews indicate a high level of satisfaction, with 100% of clients highlighting their responsiveness and effective communication. Clients also appreciate their ability to meet deadlines consistently, with no significant areas for improvement mentioned across reviews.
$1,000+< $25 / hr50 - 249Serves Lubbock, United StatesServices provided
20% Back Office Outsourcing15% Customer Service Outsourcing15% Data Annotation Services +5 services15% Document Digitization & Management10% Call Center Services10% Content Moderation Services10% Litigation Support Services5% TranscriptionSee all 18 projectsTECHSPEED INC is a data solutions company specializing in data entry, content management, and business process outsourcing. The company is praised for its professionalism and adaptability, with 100% of clients highlighting their responsiveness and 90% appreciating their ability to deliver on time. Clients commend their excellent project management and flexibility, noting a strong customer-first mindset. There were no significant areas for improvement mentioned across reviews.
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UndisclosedUndisclosed50 - 249Lubbock, TX
Services provided
50% Call Center Services20% Customer Service Outsourcing15% Back Office Outsourcing +1 service15% Sales OutsourcingSee all 7 projectsAnswerLive is a professional 24/7 call center service provider, specializing in after-hours and call screening solutions. Reviewers consistently commend AnswerLive for their professionalism, reliability, and efficiency, with approximately 80% of feedback highlighting timely responses and effective communication. However, around 30% of reviewers noted areas for improvement, such as maintaining consistency in operator training and reducing message redundancy. Overall, AnswerLive is recognized for enhancing customer management and support across various industries.
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UndisclosedUndisclosed50 - 249Lubbock, TX
Services provided
70% Call Center Services30% Customer Service OutsourcingSee all 1 projectsTAS United is a call center service provider specializing in after-hours support for companies with 24/7 operations. Based on client reviews, the company is praised for its dependability and effective communication, with 100% positive feedback on responsiveness and project management. Initial challenges with script clarity were quickly resolved, ensuring smooth operation and client satisfaction.
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Featured
What are Featured Providers?
$10,000+< $25 / hr250 - 999Serves Lubbock, United StatesServices provided
40% Customer Service Outsourcing30% Back Office Outsourcing20% Call Center Services +1 service10% Finance & Accounting Outsourcing (FAO)See all 52 projectsBig Outsource is a professional virtual assistance service provider specializing in administrative support, customer service, and content management tasks. Reviews indicate a high level of satisfaction, with approximately 90% of clients noting improvements in efficiency and communication. Clients appreciate their proactive project management and seamless integration into existing workflows, though some desire more proactive tool suggestions and flexible support hours.
$100,000+Undisclosed10,000+Serves Lubbock, United StatesServices provided
50% Customer Service Outsourcing20% Sales Outsourcing10% Business Consulting +2 services10% Call Center Services10% Content Moderation ServicesSee all 12 projectsTDCX is a business process outsourcing company specializing in customer service, technical support, and risk assessment across diverse industries, primarily in the APAC region. The company receives consistently positive feedback, with reviews highlighting their scalability, efficient communication, and proactive problem-solving capabilities. Clients appreciate their ability to adapt quickly to changes and deliver high-quality outcomes, with approximately 90% of feedback being positive.
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UndisclosedUndisclosed2 - 9Lubbock, TX
Services provided
80% Call Center Services20% Customer Service OutsourcingStenocall is a call center. Founded in 1954, their team focuses on Call Center Services and Customer Service Outsourcing.
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UndisclosedUndisclosed2 - 9Lubbock, TX
Services provided
70% Business Consulting30% Back Office OutsourcingCaprock Business Consulting is a Business Consulting company. In Lubbock, Texas, their small team specializes in Business Consulting and Back Office Outsourcing. The agency was founded in 2016.
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UndisclosedUndisclosed2 - 9Lubbock, TX
Services provided
70% Business Consulting30% Customer Service OutsourcingV-tech Environmental Services is a Business Consulting company. The firm is in Lubbock, Texas. Their services include Business Consulting and Customer Service Outsourcing.
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UndisclosedUndisclosed2 - 9Lubbock, TX
Services provided
25% Back Office Outsourcing25% Search Engine Optimization25% Social Media Marketing +1 service25% Web DesignStewart SEO is a Back Office Outsourcing company. They were established in 2002 and provide Back Office Outsourcing and Search Engine Optimization.
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UndisclosedUndisclosed2 - 9Lubbock, TX
Services provided
80% Accounting20% Back Office OutsourcingEstablished in 2008, Bryan King, CPA is a small Accounting company based in Lubbock, Texas. Their team provides Accounting and Back Office Outsourcing.
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UndisclosedUndisclosed2 - 9Lubbock, TX
Services provided
15% Back Office Outsourcing15% E-Commerce Development15% IT Managed Services +4 services15% Logo15% Search Engine Optimization15% Web Design10% BrandingOktane Web Factory is a small Back Office Outsourcing company established in 2014. Their team provides Back Office Outsourcing and E-Commerce Development.
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UndisclosedUndisclosed2 - 9Lubbock, TX
Services provided
15% Back Office Outsourcing15% Branding15% Pay Per Click +4 services15% Search Engine Optimization15% Social Media Marketing15% Web Design10% Corporate PhotographyImagineering Design is a Back Office Outsourcing company. Located in Lubbock, Texas, the team offers Back Office Outsourcing and Branding.
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UndisclosedUndisclosed2 - 9Lubbock, TX
Services provided
20% IT Managed Services20% Mobile App Development20% Pay Per Click +3 services20% Social Media Marketing10% Back Office Outsourcing10% Search Engine OptimizationTech-EZ, an IT managed services company, was founded in 2019. The firm focuses on IT managed services and Mobile App Development.
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Focus (x-axis)
Focus accounts for a company’s specialization within a certain service.
Ability to Deliver (y-axis)
Ability to Deliver considers three criteria:
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List of the Top 2 Lubbock BPO Services
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UndisclosedUndisclosed50 - 249Lubbock, TX
Ability to deliver
25.7/40.015/20 Reviews5.2/10 Clients & Experience5.5/10 Market PresenceService focus
100% Back Office Outsourcing -
UndisclosedUndisclosed50 - 249Lubbock, TX
Ability to deliver
21.7/40.016.2/20 Reviews0/10 Clients & Experience5.5/10 Market PresenceService focus
100% Back Office Outsourcing -
UndisclosedUndisclosed2 - 9Lubbock, TX
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
100% Back Office Outsourcing -
UndisclosedUndisclosed2 - 9Lubbock, TX
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
30% Back Office Outsourcing70% Other -
UndisclosedUndisclosed2 - 9Lubbock, TX
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
30% Back Office Outsourcing70% Other -
UndisclosedUndisclosed2 - 9Lubbock, TX
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
25% Back Office Outsourcing75% Other -
UndisclosedUndisclosed2 - 9Lubbock, TX
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
20% Back Office Outsourcing80% Other -
UndisclosedUndisclosed2 - 9Lubbock, TX
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
15% Back Office Outsourcing85% Other -
UndisclosedUndisclosed2 - 9Lubbock, TX
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
15% Back Office Outsourcing85% Other -
UndisclosedUndisclosed2 - 9Lubbock, TX
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
10% Back Office Outsourcing90% Other
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