Top BPO Companies in Lubbock
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Featured
What are Featured Providers?
$1,000+< $25 / hr1,000 - 9,999Serves Lubbock, United StatesServices provided
See all 44 projectsUnity Communications is an outsourcing company specializing in customer service, billing, data management, and sales support. The reviews reflect a positive perception, with around 90% praising their professionalism, responsiveness, and cultural fit. Clients appreciate their timely communication, ability to manage resources efficiently, and adaptability to changing needs. However, some feedback indicates areas for improvement in agent performance evaluation and fee adjustments.
$1,000+< $25 / hr1,000 - 9,999Serves Lubbock, United StatesServices provided
See all 28 projectsHugo Inc. | Top CX Provider is an outsourcing company specializing in customer experience (CX) and support services. The company consistently receives high praise for its effective project management and adaptability, with 100% of reviewers noting the team's ability to seamlessly integrate into existing operations. Approximately 70% of the feedback highlights the company's impressive cultural fit and commitment to quality, with measurable outcomes like increased efficiency and customer satisfaction.
$1,000+Undisclosed250 - 999Serves Lubbock, United StatesServices provided
See all 68 projectsTop Customer Service is a customer support agency renowned for its excellent call handling and content writing services. Across the reviews provided, 88% of clients emphasize their professionalism and ability to improve communication efficiency. Clients report smoother workflows, increased client satisfaction, and enhanced brand representation. Despite minimal suggestions for proactive content strategy, their high-quality service remains consistently praised.
$100,000+Undisclosed10,000+Serves Lubbock, United StatesServices provided
See all 12 projectsTDCX is a prominent business process outsourcing (BPO) company that specializes in providing global quality evaluations, customer support, and scalable operations solutions across various sectors such as hospitality, social media, fintech, and e-commerce. Clients frequently praise TDCX for their agility, reliability, and exceptional communication skills, with a focus on collaborative and innovative problem-solving approaches. Approximately 95% of feedback highlights their ability to consistently exceed expectations and deliver high-quality service, with numerous clients noting their impressive capacity for scaling operations without compromising quality. Some areas for improvement mentioned include exploring more competitive costing and flexible remote work options. Overall, TDCX maintains a strong reputation as a reliable and effective partner in enhancing customer experience and operational efficiency.
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UndisclosedUndisclosed50 - 249Lubbock, TX
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See all 7 projectsAnswerLive is a call center service provider specializing in after-hours and 24/7 answering services. The reviews highlight their professionalism and efficiency, with approximately 83% of reviewers praising their responsiveness and customer service. However, some challenges include communication gaps during team transitions and occasional duplicate messaging. Overall, clients appreciate AnswerLive's dedication to maintaining seamless operations and recommending them for similar service needs.
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UndisclosedUndisclosed50 - 249Lubbock, TX
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See all 1 projectsTAS United is a call center service provider specializing in after-hours support for companies with 24/7 operations. Based on client reviews, the company is praised for its dependability and effective communication, with 100% positive feedback on responsiveness and project management. Initial challenges with script clarity were quickly resolved, ensuring smooth operation and client satisfaction.
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UndisclosedUndisclosed2 - 9Lubbock, TX
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Stenocall is a call center. Founded in 1954, their team focuses on Call Center Services and Customer Service Outsourcing.
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UndisclosedUndisclosed2 - 9Lubbock, TX
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Caprock Business Consulting is a Business Consulting company. They were established in 2016, and their services include Business Consulting and Back Office Outsourcing.
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UndisclosedUndisclosed2 - 9Lubbock, TX
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V-tech Environmental Services is a Business Consulting company. The firm is in Lubbock, Texas. Their services include Business Consulting and Customer Service Outsourcing.
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UndisclosedUndisclosed2 - 9Lubbock, TX
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Stewart SEO is a Back Office Outsourcing company. They were established in 2002 and provide Back Office Outsourcing and Search Engine Optimization.
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UndisclosedUndisclosed2 - 9Lubbock, TX
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Established in 2008, Bryan King, CPA is a small Accounting company based in Lubbock, Texas. Their team provides Accounting and Back Office Outsourcing.
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UndisclosedUndisclosed2 - 9Lubbock, TX
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Oktane Web Factory is a small Back Office Outsourcing company established in 2014. Their team provides Back Office Outsourcing and E-Commerce Development.
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UndisclosedUndisclosed2 - 9Lubbock, TX
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Tech-EZ, an IT managed services company, was founded in 2019. The firm focuses on IT managed services and Mobile App Development.
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List of the Top 2 Lubbock BPO Services
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UndisclosedUndisclosed50 - 249Lubbock, TX
Ability to deliver
25.7/40.015/20 Reviews5.2/10 Clients & Experience5.5/10 Market PresenceService focus
100% Back Office Outsourcing -
UndisclosedUndisclosed50 - 249Lubbock, TX
Ability to deliver
21.7/40.016.2/20 Reviews0/10 Clients & Experience5.5/10 Market PresenceService focus
100% Back Office Outsourcing -
UndisclosedUndisclosed2 - 9Lubbock, TX
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
100% Back Office Outsourcing -
UndisclosedUndisclosed2 - 9Lubbock, TX
Ability to deliver
4.6/40.00/20 Reviews0/10 Clients & Experience4.6/10 Market PresenceService focus
30% Back Office Outsourcing70% Other -
UndisclosedUndisclosed2 - 9Lubbock, TX
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
30% Back Office Outsourcing70% Other -
UndisclosedUndisclosed2 - 9Lubbock, TX
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
25% Back Office Outsourcing75% Other -
UndisclosedUndisclosed2 - 9Lubbock, TX
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
20% Back Office Outsourcing80% Other -
UndisclosedUndisclosed2 - 9Lubbock, TX
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
15% Back Office Outsourcing85% Other -
UndisclosedUndisclosed2 - 9Lubbock, TX
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
10% Back Office Outsourcing90% Other
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