Top BPO Companies in Tulsa

Ratings Updated: November 14, 2026

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11 Companies

Country: United States

State: Oklahoma

City: Tulsa

List of the Top Tulsa BPO Services

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Unity Communications

4.9 48 reviews

Premier Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves Tulsa, OK

Services provided

25% Back Office Outsourcing

15% Employer of Record (EOR) Services

10% Call Center Services +5 services

10% Customer Service Outsourcing

10% HR Outsourcing

10% IT Staff Augmentation

10% Recruitment Process Outsourcing

10% Sales Outsourcing

Unity Communications specializes in providing customer service, administrative support, and technical troubleshooting. The company is frequently praised for its excellent communication, responsiveness, and high standards, with a notable focus on aligning with client values. Approximately 90% of reviews highlight their timely delivery and positive impact on client operations, although a few suggest refining candidate selection and evaluation methods for improved outcomes.

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3 of 4 reviews are 5 stars

$50,000 – $199,999 avg. project cost

Reviewed 4 times in the past 6 months
Unity Communications has received positive feedback in recent reviews, highlighting their responsiveness, strong communication, and effective project management. Clients noted a significant reduction in errors and improved operational efficiency, particularly in administrative tasks and customer service support. One client emphasized their alignment of company values and culture, while another praised their ability to exceed expectations consistently. Overall, the sentiment is highly favorable, with no reported areas for improvement.
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Industry Experience

Unity Communications has received positive feedback across various industries, including Hospitality & Leisure, Medical, Manufacturing, Telecommunications, and Retail. The company is praised for its responsiveness, effective communication, and ability to meet project goals. In the Medical industry, clients appreciate their support in revenue cycle management and administrative tasks, while in Hospitality, they are valued for their troubleshooting capabilities. Overall, Unity Communications is recognized for its expertise in managing customer service operations and enhancing operational efficiency, making it a strong candidate for businesses in these sectors.
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IT Services Manufacturing Medical Dental Hospitality & leisure Wellness & Fitness Healthcare Telecommunications Agriculture Information technology Supply Chain, Logistics, and Transport Utilities Advertising & marketing Retail Media Food & Beverages Beauty & Cosmetics Consulting Education Other industries Other Industry Software Consumer Products

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United States (38) Australia (1) Canada (1) Ireland (1)

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Hugo Inc.

5.0 28 reviews

Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves Tulsa, OK

Services provided

25% Customer Service Outsourcing

20% Call Center Services

15% Back Office Outsourcing +4 services

10% Content Moderation Services

10% Data Annotation Services

10% Finance & Accounting Outsourcing (FAO)

10% Sales Outsourcing

Hugo Inc. | Top CX Provider is an outsourcing company specializing in customer experience (CX) and support services. The company consistently receives high praise for its effective project management and adaptability, with 100% of reviewers noting the team's ability to seamlessly integrate into existing operations. Approximately 70% of the feedback highlights the company's impressive cultural fit and commitment to quality, with measurable outcomes like increased efficiency and customer satisfaction.

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Reviews mention Exceeds expectations
Hugo Inc. consistently exceeds client expectations, as evidenced by a food & beverages company praising their remarkable customer support transformation and multilingual capabilities. Clients noted significant improvements in response times and customer satisfaction, highlighting Hugo's exceptional adaptability and commitment to service. Additionally, a digital marketing client reported a 30% increase in website traffic and a notable boost in lead generation, attributing this success to Hugo's strategic execution and timely project management. Overall, client feedback reflects a strong sentiment of satisfaction and appreciation for Hugo's dedicated approach.

Multilingual Customer Support for Beverage Company

5.0 Aug 22, 2023

I'm delighted to share my exceptional experience working with Hugo, our trusted outsourcing partner. Their commitment to delivering items on time has been truly remarkable. Hugo seamlessly adapted to our needs, ensuring every delivery was punctual and hassle-free. It's been a pleasure collaborating with a team that not only met our expectations but consistently exceeded them. Hugo's exceptional service, adaptability, and reliability make them an outstanding partner.
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Digital Marketing, SMM & SEO for Software Solutions Company

5.0 Dec 8, 2023

Hugo's project management was exemplary throughout our engagement. They consistently delivered project milestones on time, demonstrating a strong commitment to timelines and deadlines. Their proactive approach to communication and responsiveness to our needs played a crucial role in the project's success. Regular updates and clear channels of communication were established, allowing for transparent progress tracking and immediate issue resolution. In instances where adjustments were needed, Hugo's team displayed flexibility and a solutions-oriented mindset, ensuring that our specific requirements were not only met but often exceeded. Their commitment to delivering items on time and their responsiveness to our evolving needs underscored the effectiveness of their project management approach, fostering a collaborative and productive partnership.
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Industry Experience

Hugo Inc. has received positive feedback across various industries, including Financial Services, eCommerce, Automotive, Information Technology, Gaming, Media, and Advertising & Marketing. Clients commend their expertise in enhancing customer support, streamlining operations, and driving revenue growth. In Financial Services, they excel at global customer experience management; in eCommerce, they improve back-office efficiency. Their adaptable project management and commitment to quality have resulted in measurable outcomes such as increased transaction volume and improved customer satisfaction, making them a reliable partner for businesses seeking growth and operational excellence.
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Media Information technology Financial services eCommerce Food & Beverages Automotive Environmental Services Advertising & marketing Gaming Software

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Average Project Cost Breakdown

$50,000 to $199,999 (7) $200,000 to $999,999 (6) $10,000 to $49,000 (2)

What Clients Have Said
Clients consistently commend Hugo Inc. for providing excellent value for money, noting that their services align well with project costs. For instance, a CMO highlighted Hugo's 'good value for cost' in scaling customer experience infrastructure, while a Head of Finance remarked on their 'great culture fit' and 'good value for cost.' Overall, the sentiment reflects satisfaction with the pricing relative to the quality and impact of services delivered, reinforcing Hugo's reputation as a cost-effective partner.
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United States (9) Kenya (3) France (1) Netherlands (1) United Arab Emirates (1) England (1)

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TDCX

4.8 12 reviews

Verified

$100,000+

Undisclosed

10,000+

Serves Tulsa, OK

Services provided

50% Customer Service Outsourcing

20% Sales Outsourcing

10% Business Consulting +2 services

10% Call Center Services

10% Content Moderation Services

TDCX is a prominent business process outsourcing (BPO) company that specializes in providing global quality evaluations, customer support, and scalable operations solutions across various sectors such as hospitality, social media, fintech, and e-commerce. Clients frequently praise TDCX for their agility, reliability, and exceptional communication skills, with a focus on collaborative and innovative problem-solving approaches. Approximately 95% of feedback highlights their ability to consistently exceed expectations and deliver high-quality service, with numerous clients noting their impressive capacity for scaling operations without compromising quality. Some areas for improvement mentioned include exploring more competitive costing and flexible remote work options. Overall, TDCX maintains a strong reputation as a reliable and effective partner in enhancing customer experience and operational efficiency.

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Reviews mention Understands their clients' needs
Clients consistently praise TDCX for their deep understanding of business needs and effective communication. One client noted an 8% improvement in customer satisfaction due to TDCX's professionalism and product knowledge. They actively listen to client requirements and suggest innovative solutions, demonstrating a commitment to exceeding expectations. The engagement has led to significant operational improvements, with dedicated support from TDCX's management team further enhancing their responsiveness to client needs.

Call Center Services for Tech Company

5.0 Jun 16, 2021

Customer satisfaction is also an important factor. TDCX has contributed year-over-year (YoY), from 2020 to 2021, to an 8% improved customer satisfaction rating across the criteria of professionalism, understanding customer needs, and product knowledge. That’s a huge improvement for us overall. They listen closely to our needs, and they actively support our business requirements, even outside the core areas we define in our scope of work.
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Industry Experience

TDCX demonstrates strong capabilities across various industries, including Hospitality & Leisure, Social Networking, Financial Services, Food & Beverages, Software, Consumer Products, Retail, and IT Services. Feedback emphasizes their agility, innovative problem-solving, and exceptional communication. Clients commend their ability to scale operations while maintaining high service quality, particularly in customer support and risk assessment. Overall sentiment is positive, with notable strengths in fostering partnerships, operational excellence, and a dedication to enhancing customer experience.
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Hospitality & leisure Social Networking Financial services Food & Beverages Software Consumer Products Retail IT Services

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Average Project Cost Breakdown

$1,000,000 to $9,999,999 (2) $200,000 to $999,999 (1) $10,000,000 + (1)

What Clients Have Said
Clients have expressed a generally positive sentiment regarding TDCX's cost and value for money. Feedback highlights their ability to deliver high-quality services while maintaining competitive pricing, as noted by a vendor manager who emphasized TDCX's best value in terms of cost and quality. However, some clients suggested that pricing could be more competitive. Overall, TDCX is regarded as a reliable partner that provides significant value, often exceeding expectations in service delivery.
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Singapore (7) Germany (1) Spain (1) United States (1)

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Avantive Solutions

Not yet reviewed

$100,000+

Undisclosed

1,000 - 9,999

Tulsa, OK

Services provided

50% Call Center Services

25% Customer Service Outsourcing

20% Sales Outsourcing +1 service

5% Back Office Outsourcing

Avantive Solutions is an answering service company. The Tulsa, Oklahoma-based company was established in 1998. Their services include Call Center Services and Customer Service Outsourcing.
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More responsive than most other service providers

Avantive Solutions is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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KlickWorks

Not yet reviewed

$5,000+

< $25 / hr

50 - 249

Tulsa, OK

Services provided

20% Back Office Outsourcing

20% Call Center Services

20% Customer Service Outsourcing +2 services

20% Language Interpretation

20% Sales Outsourcing

KlickWorks is a Tulsa, Oklahoma-based answering service. They offer Call Center Services and Back Office Outsourcing and were founded in 2023.
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BIS | Grooper

Not yet reviewed

$50,000+

Undisclosed

50 - 249

Tulsa, OK

Services provided

75% Back Office Outsourcing

25% Application Management & Support

BIS | Grooper is a midsize Back Office Outsourcing company. Established in 1986, the team provides Back Office Outsourcing and Application Management & Support.
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Tulsa, OK

415 East 3rd Street
Tulsa, OK 74120
10 - 15

9187498998

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Managed Outsource Solutions

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Tulsa, OK

Services provided

50% Back Office Outsourcing

50% Transcription

Managed Outsource Solutions is a Back Office Outsourcing and Transcription company founded in 2002. The small team offers Back Office Outsourcing and Transcription.
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FMS

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Tulsa, OK

Services provided

100% Customer Service Outsourcing

FMS, a small Customer Service Outsourcing company, is headquartered in Tulsa, Oklahoma and Nampa, Idaho. The team provides Customer Service Outsourcing.
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Kelly & Kelly Firm

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Tulsa, OK

Services provided

45% Search Engine Optimization

30% Back Office Outsourcing

15% Business Consulting +1 service

10% Branding

Kelly & Kelly Firm is a SEO services firm. The Tulsa, Oklahoma-based firm focuses on Search Engine Optimization and Back Office Outsourcing.
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MicahTek

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Broken Arrow, OK

Services provided

60% Call Center Services

20% Back Office Outsourcing

20% Customer Service Outsourcing

Founded in 1991, MicahTek is a call center service. Headquartered in Broken Arrow, Oklahoma, the team offers Call Center Services and Back Office Outsourcing.
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Momentum3Growth

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Tulsa, OK

Services provided

20% Back Office Outsourcing

20% Web Design

10% Blockchain +5 services

10% Logo

10% Mobile App Development

10% Search Engine Optimization

10% Social Media Marketing

10% Video Production

Back Office Outsourcing company Momentum3Growth is based in Tulsa, Oklahoma. Founded in 2014, the team offers Back Office Outsourcing and Web Design.
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VIP Technology Solutions Group

Not yet reviewed

$5,000+

$100 - $149 / hr

10 - 49

Coweta, OK

Services provided

70% IT Managed Services

15% Call Center Services

15% Customer Service Outsourcing

VIP Technology Solutions Group is an IT managed services company. The small Coweta, Oklahoma-based team provides IT managed services and Call Center Services. The agency was founded in 1994.
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Edge IQ Consulting

Not yet reviewed

Undisclosed

Undisclosed

Freelancer

Skiatook, OK

Services provided

50% AI Consulting

40% Call Center Services

5% Business Consulting +1 service

5% IT Strategy Consulting

Edge IQ Consulting is an AI Consulting company established in 2026. Their services include AI Consulting and Call Center Services.
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Outsource Strategies International

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Tulsa, OK

Services provided

80% Staffing

20% Back Office Outsourcing

Outsource Strategies International, a Staffing company, was founded in 2002. The company provides Staffing and Back Office Outsourcing, and is small.
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Ability to deliver

Focus

Proven

Market Leaders

Emerging

Niche

Clutch Leaders Matrix

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A Clutch Leaders Matrix provides a broad view of the top-performing companies in a particular service or location. Each company featured in a Leaders Matrix is evaluated based on Focus and Ability to Deliver. The size of each circle indicates that company’s size.

By using verified reviews, focused service details, and real project data, the Leaders Matrix highlights companies that consistently deliver and stand out from the rest. Each company’s position is based on how well they focus on a service area and how consistently they deliver results, helping you make informed, confident decisions. Learn More

Focus (x-axis)

Focus accounts for a company’s specialization within a certain service.

Ability to Deliver (y-axis)

Ability to Deliver considers three criteria:

Client feedback and reviews
Work experience and previous projects
Market presence and reputation in the industry

List of the Top Tulsa BPO Services

Avantive Solutions

$100,000+

Undisclosed

1,000 - 9,999

Tulsa, OK

Ability to deliver

5/40.0

0/20 Reviews

0/10 Clients & Experience

5/10 Market Presence

Service focus

100% Back Office Outsourcing

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KlickWorks

$5,000+

< $25 / hr

50 - 249

Tulsa, OK

Ability to deliver

3/40.0

0/20 Reviews

0/10 Clients & Experience

3/10 Market Presence

Service focus

80% Back Office Outsourcing

20% Other

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BIS | Grooper

$50,000+

Undisclosed

50 - 249

Tulsa, OK

Ability to deliver

4.3/40.0

0/20 Reviews

0/10 Clients & Experience

4.3/10 Market Presence

Service focus

75% Back Office Outsourcing

25% Other

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Managed Outsource Solutions

Undisclosed

Undisclosed

2 - 9

Tulsa, OK

Ability to deliver

5.4/40.0

0/20 Reviews

1.2/10 Clients & Experience

4.2/10 Market Presence

Service focus

50% Back Office Outsourcing

50% Other

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FMS

Undisclosed

Undisclosed

10 - 49

Tulsa, OK

Ability to deliver

0/40.0

0/20 Reviews

0/10 Clients & Experience

0/10 Market Presence

Service focus

100% Back Office Outsourcing

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Kelly & Kelly Firm

Undisclosed

Undisclosed

2 - 9

Tulsa, OK

Ability to deliver

3.4/40.0

0/20 Reviews

0/10 Clients & Experience

3.4/10 Market Presence

Service focus

30% Back Office Outsourcing

70% Other

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MicahTek

Undisclosed

Undisclosed

50 - 249

Broken Arrow, OK

Ability to deliver

0/40.0

0/20 Reviews

0/10 Clients & Experience

0/10 Market Presence

Service focus

100% Back Office Outsourcing

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Momentum3Growth

Undisclosed

Undisclosed

10 - 49

Tulsa, OK

Ability to deliver

0/40.0

0/20 Reviews

0/10 Clients & Experience

0/10 Market Presence

Service focus

20% Back Office Outsourcing

80% Other

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VIP Technology Solutions Group

$5,000+

$100 - $149 / hr

10 - 49

Coweta, OK

Ability to deliver

3.9/40.0

0/20 Reviews

0/10 Clients & Experience

3.9/10 Market Presence

Service focus

30% Back Office Outsourcing

70% Other

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Edge IQ Consulting

Undisclosed

Undisclosed

Freelancer

Skiatook, OK

Ability to deliver

3.4/40.0

0/20 Reviews

0/10 Clients & Experience

3.4/10 Market Presence

Service focus

40% Back Office Outsourcing

60% Other

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Outsource Strategies International

Undisclosed

Undisclosed

2 - 9

Tulsa, OK

Ability to deliver

0/40.0

0/20 Reviews

0/10 Clients & Experience

0/10 Market Presence

Service focus

20% Back Office Outsourcing

80% Other

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Top BPO Companies in Tulsa

List of the Top Tulsa BPO Services

Reviewed 4 times in the past 6 months

Industry Experience

Select Industry to see insights

Reviews mention Exceeds expectations

Multilingual Customer Support for Beverage Company

Digital Marketing, SMM & SEO for Software Solutions Company

Industry Experience

Select Industry to see insights

Average Project Cost Breakdown

What Clients Have Said

Reviews mention Understands their clients' needs

Call Center Services for Tech Company

Industry Experience

Select Industry to see insights

Average Project Cost Breakdown

What Clients Have Said

Avantive Solutions is very responsive

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List of the Top Tulsa BPO Services

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