Top Social Media Marketing Agencies
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Featured
What are Featured Providers?
$1,000+Undisclosed250 - 999Harrisburg, PAServices provided
See all 441 projectsWebFX is a digital marketing agency specializing in services such as SEO, PPC, and Social Media Marketing, including Social Media Advertising and Strategy. According to the reviews, they maintain a highly organized project management approach and consistently deliver projects on time. Impressively, about 75% of reviewers praise WebFX for their professional communication and quick responsiveness, while 80% emphasize their expertise and the positive impact on lead generation and brand awareness.
$5,000+$100 - $149 / hr50 - 249Atlanta, GAServices provided
See all 40 projectsSociallyin is a digital marketing agency specializing in social media management, social media strategy, and influencer management services. Their reviews highlight a 100% satisfaction rate, praising their flexibility, creativity, and responsiveness. Clients appreciate their ability to deliver tailored solutions, resulting in significant growth in social media followership and engagement, with many noting Sociallyin's excellent project management and communication skills.
$10,000+$200 - $300 / hr10 - 49Austin, TXServices provided
See all 5 projectsIron Roots is a digital marketing agency specializing in social media management and strategy, online branding, and social media advertising. Reviewers consistently praise their strategic insights and timely project delivery, resulting in increased engagement and growth in online presence. Impressively, 100% of reviewers noted their responsive communication, and over 80% highlighted Iron Roots' proactive and collaborative approach.
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$1,000+Undisclosed2 - 9Tampa, FL
Services provided
Evoke Strategy LLC is a small social media marketing firm. Established in 2014, the team offers Social Media Marketing and Marketing Strategy.
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UndisclosedUndisclosed2 - 9Auckland, New Zealand
Services provided
Vyne Digital, a PPC company, focuses on Pay Per Click and Social Media Marketing. The company is based in Auckland, New Zealand.
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Featured
What are Featured Providers?
$5,000+$100 - $149 / hr10 - 49Services provided
See all 3 projectsAt Social Media HQ, we focus on one thing: delivering measurable results. We combine high-impact content creation, data-driven strategy, and hands-on community management to help brands grow
Read more$50,000+$150 - $199 / hr10 - 49Toronto, CanadaServices provided
See all 16 projectsHotspex Media is a digital marketing agency specializing in social media advertising and digital strategy. A comprehensive analysis of their Clutch.co reviews reveals a 100% satisfaction rate, emphasizing their exceptional attention to detail and project management skills. Notable feedback highlights their expertise in social media campaigns and digital branding, with clients praising their ability to drive brand awareness and improve online reputation.
$1,000+$50 - $99 / hr2 - 9Sydney, AustraliaServices provided
See all 34 projectsSoup Agency is a dynamic digital marketing firm specializing in Social Media Marketing, Social Media Advertising, and Social Media Strategy. The agency has received overwhelmingly positive feedback, with clients frequently praising their responsiveness, expertise, and ability to exceed expectations. Nearly all reviews highlight their impressive project management and proactive approach, with 100% of reviewers noting their valuable insights and dedication to client success.
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$1,000+$100 - $149 / hr2 - 9Tacoma, WA
Services provided
Social Power Inc, a web design agency, was established in 2011. The team specializes in Web Design and Search Engine Optimization and is located in Tacoma, Washington.
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UndisclosedUndisclosed2 - 9Belfast, Northern Ireland
Services provided
Public relations company Massive PR is located in Belfast, Northern Ireland. They specialize in Public Relations and Event Marketing and were founded in 2011.
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UndisclosedUndisclosed2 - 9Waterford, Ireland
Services provided
Founded in 2006, Márla Communications is a Digital Strategy company. The agency provides Digital Strategy and Graphic Design.
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UndisclosedUndisclosed2 - 9Slidell, LA
Services provided
Rhino Web Studios, a graphic design agency, was established in 2002. The team specializes in Graphic Design and Search Engine Optimization.
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$1,000+$25 - $49 / hr2 - 9San Jose, CA
Services provided
Established in 2016, Yengage is a small San Jose, California-based Mobile & App Marketing company. Their team focuses on Mobile & App Marketing and Social Media Marketing.
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Featured
What are Featured Providers?
$1,000+$25 - $49 / hr250 - 999Ciudad de México, MexicoServices provided
See all 14 projectsSUBE Digital Agency specializes in Social Media Marketing, Digital Marketing, and Social Media Strategy, consistently delivering tailored solutions and impressive results for their clients. With a 100% positive feedback rate, clients praise their project management, execution, and understanding of business needs, highlighting increased leads, conversions, and social media engagement. Their customer service and adaptability are also frequently lauded.
$5,000+$150 - $199 / hr50 - 249New York, NYServices provided
See all 42 projectsMoburst is a versatile digital marketing agency specializing in social media marketing, online branding, and social media strategy. Across their reviews, 100% of clients highlight their impressive project management, communication, and ability to integrate campaigns into cohesive brand narratives. Their effective strategies have led to measurable outcomes like increased engagement rates and conversions, making them a valuable partner for diverse marketing needs.
$1,000+$150 - $199 / hr10 - 49Toronto, CanadaServices provided
See all 22 projectsVolterra is a digital marketing firm specializing in social media strategy, content development, and online branding. Clients highlight their impressive expertise, with 100% of reviewers noting their project management skills and adaptability. Volterra's services consistently yield positive outcomes, such as increased engagement and brand awareness, showcasing their ability to effectively navigate various social media platforms.
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UndisclosedUndisclosed2 - 9Cincinnati, OH
Services provided
E. Post Public Relations is a PR company. The team is headquartered in Cincinnati, Ohio, and their services include Public Relations and Graphic Design.
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UndisclosedUndisclosed2 - 9
Services provided
Big Time Advertising & Marketing LLC, a Digital Strategy company, was launched in 2014. The team specializes in Digital Strategy and Social Media Marketing.
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Featured
What are Featured Providers?
$5,000+$50 - $99 / hr10 - 49Berlin, GermanyServices provided
See all 48 projectsMONSOON is a digital marketing agency specializing in social media strategy, online branding, and social media advertising. Across various projects, clients consistently highlight their proactive project management and expertise in digital marketing. Approximately 90% of reviews emphasize their effective communication and timely delivery of projects, with notable successes in achieving significant growth in social media followers and sales conversions.
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$1,000+$25 - $49 / hr2 - 9
Services provided
Launched in 2014, Successful Sites is a social media marketing firm. The team focuses on Social Media Marketing and Advertising and is located in Spain.
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UndisclosedUndisclosed2 - 9South Portland, ME
Services provided
Eclipse Media Group is a public relations firm. They are based in South Portland, Maine. Their team provides Public Relations and Content Marketing.
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$10,000+$100 - $149 / hr2 - 9Tucson, AZ
Services provided
Hydrant is an Advertising company. Launched in 2014, the company is headquartered in Tucson, Arizona. Their services include Advertising and Digital Strategy.
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$10,000+$150 - $199 / hr2 - 9Cincinnati, OH
Services provided
PB&J is a public relations firm. They are in Cincinnati, Ohio and Asheville, North Carolina. Their team focuses on Public Relations and Social Media Marketing.
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UndisclosedUndisclosed2 - 9Carlisle, PA
Services provided
Established in 2005, Green T Design is a Marketing Strategy company. Their team provides Marketing Strategy and Social Media Marketing.
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$1,000+Undisclosed2 - 9Petaling Jaya, Malaysia
Services provided
Write Handed Communications is a video production company. They are based in Petaling Jaya, Malaysia and have small team. Their team focuses on Video Production and Content Marketing.
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$1,000+< $25 / hr2 - 9Chennai, India
Services provided
Founded in 2014, Init SEO is a small Chennai, India-based branding firm. Their services include Branding and Pay Per Click.
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$1,000+$150 - $199 / hr2 - 9Lynchburg, VA
Services provided
Be Famous Media is a pay per click company. They are in Lynchburg, Virginia, and their services include Pay Per Click and Search Engine Optimization.
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$1,000+Undisclosed2 - 9Indianapolis, IN
Services provided
Oppilo Marketing is a small Digital Strategy company headquartered in Indianapolis, Indiana. Their services include Digital Strategy and Pay Per Click.
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$1,000+$50 - $99 / hr2 - 9Jakarta, Indonesia
Services provided
Branding agency Edward Aryana Design was launched in 2011. Based in Jakarta, Indonesia and , the team offers Branding and Marketing Strategy.
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UndisclosedUndisclosed2 - 9Plano, TX
Services provided
Kaizen Social Media & Digital Marketing Agency, an Email Marketing company, was established in 2016. The firm offers Email Marketing and Search Engine Optimization, and is small.
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$10,000+$100 - $149 / hr2 - 9North Sydney, Australia
Services provided
ClickedOn is a Digital Strategy company founded in 2014. The team specializes in Digital Strategy and Pay Per Click.
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UndisclosedUndisclosed2 - 9Charleston, SC
Services provided
Established in 2012, Brand U Media Digital Marketing | Web Design is a small Email Marketing company. Their services include Email Marketing and Search Engine Optimization.
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UndisclosedUndisclosed2 - 9Richmond, VA
Services provided
WKH Solutions is an Email Marketing company. The Richmond, Virginia-based agency was founded in 2004. Their services include Email Marketing and Public Relations.
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$5,000+$100 - $149 / hr2 - 9
Services provided
Apeiros Marketing is a social media marketing company. They are headquartered in Jacksonville, Florida and have small team of experts. Their services include Social Media Marketing and Web Design.
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UndisclosedUndisclosed2 - 9Orlando, FL
Services provided
The Florida Web Authority is a pay per click agency. They are headquartered in Orlando, Florida and have small team of experts. Their services include Pay Per Click and Search Engine Optimization.
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UndisclosedUndisclosed2 - 9St. Louis, MO
Services provided
EPlus Marketing, LLC is an Email Marketing company. The team specializes in Email Marketing and Other Digital Marketing and is headquartered in St. Louis, Missouri.
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Undisclosed$50 - $99 / hr2 - 9
Services provided
DreamBig Creative is a branding agency. Their small team is headquartered in Sarasota, Florida. Their services include Branding and Social Media Marketing.
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Undisclosed$50 - $99 / hr2 - 9
Services provided
It Media is a social media marketing firm established in 2018. Based in Fishers, Indiana, the team provides Social Media Marketing and Content Marketing.
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UndisclosedUndisclosed2 - 9Lewiston, ID
Services provided
Surf’s Up Internet Marketing & Graphic Design is a graphic design company founded in 1994. The team provides Graphic Design and Search Engine Optimization and is in Lewiston, Idaho.
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UndisclosedUndisclosed2 - 9
Services provided
Located in Boston, Massachusetts, Brewster Branding is a small branding company. The team offers Branding and Graphic Design.
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UndisclosedUndisclosed2 - 9Worcester, MA
Services provided
Worcester Interactive is a small SEO company in Worcester, Massachusetts. Their services include Search Engine Optimization and Social Media Marketing.
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$1,000+< $25 / hr2 - 9
Services provided
Bizz Directions is a Digital Strategy company. They are based in Bhadurabad, Pakistan and have small team of experts. Their services include Digital Strategy and Search Engine Optimization.
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UndisclosedUndisclosed2 - 9Thomasville, GA
Services provided
Adele Creative Inc. Is a branding company based in Thomasville, Georgia. They specialize in Branding and Print Design.
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UndisclosedUndisclosed2 - 9Benson, NC
Services provided
Whoosh Agency, a Content Marketing company, is headquartered in Benson, North Carolina. Their services include Content Marketing and Marketing Strategy.
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UndisclosedUndisclosed2 - 9
Services provided
Pay per click agency Click Elements was established in 2011. The agency provides Pay Per Click and Search Engine Optimization.
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$1,000+$100 - $149 / hr2 - 9Columbus, OH
Services provided
Established in 2014, Holistic Marketing LLC is a small Columbus, Ohio-based Content Marketing company. Their team provides Content Marketing and Marketing Strategy.
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UndisclosedUndisclosed2 - 9Centennial, CO
Services provided
Headquartered in Centennial, Colorado, Blue Zenith, LLC is a small branding firm. Their services include Branding and Content Marketing.
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UndisclosedUndisclosed2 - 9Charlotte, NC
Services provided
Black Wednesday is an Event Marketing company. The Charlotte, North Carolina-based company was launched in 2015. Their services include Event Marketing and Marketing Strategy.
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UndisclosedUndisclosed2 - 9Bogotá, Colombia
Services provided
Engrafito is an IT managed services company. The firm is headquartered in Bogotá, Colombia. Their services include IT managed services and Social Media Marketing.
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UndisclosedUndisclosed2 - 9
Services provided
8 Arms Group, A Marketing Agency, a small Content Marketing company, is located in Raleigh, , North Carolina. Their services include Content Marketing and Marketing Strategy.
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UndisclosedUndisclosed2 - 9Lahore, Pakistan
Services provided
Located in Lahore, Pakistan, Digital Media Line is a small e-commerce development company. The team offers E-Commerce Development and Pay Per Click.
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$1,000+$50 - $99 / hr2 - 9Dublin, Ireland
Services provided
EverFruit Digital, a small SEO services firm, is in Dublin, Ireland. The team offers Search Engine Optimization and Social Media Marketing.
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UndisclosedUndisclosed2 - 9Urmston, England
Services provided
The Smart Bear Websites is a SEO services firm based in Urmston, England. Their services include Search Engine Optimization and Social Media Marketing.
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UndisclosedUndisclosed2 - 9Las Condes, Chile
Services provided
Established in 2012, Siete y Media, a small e-commerce development firm, is headquartered in Las Condes, Chile. Their team specializes in E-Commerce Development and Email Marketing.
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$5,000+$100 - $149 / hr2 - 9New Canaan, CT
Services provided
Monograhm Inc. Is a Digital Strategy company. Their small team is based in New Canaan, Connecticut. Their services include Digital Strategy and Logo.
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UndisclosedUndisclosed2 - 9Morgan Hill, CA
Services provided
Julee Klein Marketing LLC is a Content Marketing company. Launched in 2018, the team focuses on Content Marketing and Email Marketing. The company is located in Morgan Hill, California.
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UndisclosedUndisclosed2 - 9Benoni, South Africa
Services provided
Leadburst Digital, a social media marketing firm, is located in Benoni, South Africa. They focus on Social Media Marketing and Digital Strategy and were founded in 2017.
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$5,000+$50 - $99 / hr2 - 9Chico, CA
Services provided
Method Marketing is a Digital Strategy company. Founded in 2016, the team provides Digital Strategy and Pay Per Click.
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Undisclosed$25 - $49 / hr2 - 9Szeged, Hungary
Services provided
In Szeged, Hungary, Moringo is a small website development company. Their services include Web Development and Custom Software Development.
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$1,000+$150 - $199 / hr2 - 9Atlanta, GA
Services provided
Founded in 2013, The Kool Source is a small Digital Strategy company based in Atlanta, Georgia. Their team specializes in Digital Strategy and Pay Per Click.
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Get My MatchesWhy Trust Clutch
At Clutch, we believe trust is the foundation of every business relationship. Our mission is to help buyers make confident, data-backed decisions informed by real client experiences.
Every review on Clutch undergoes a rigorous, human-led verification process to make sure it’s valid. Our team of specialists confirms the identity of each reviewer, ensures the project is legitimate, and only publishes reviews that meet our strict criteria.
Verification doesn’t stop at the point of publication. Our Trust & Safety team routinely audits older reviews against our guidelines. When reviews fall short of our standards, we remove them.
We evaluate service providers using a structured methodology that combines:
- In-depth client interviews and ratings
- Comprehensive project details
- Market presence
- Portfolio examples and industry recognition
This data powers tools like the Leaders Matrix, which helps you compare agencies directly. Our research team curates rankings by weighing verified reviews most heavily, so the most trusted and experienced providers rise to the top.
Using this unique combination of verified client feedback and provider-supplied insights, Clutch distills the most important details into clear, digestible summaries so you have everything you need to make confident, informed decisions quickly.
We take fraud seriously. Providers who violate our guidelines may face lower rankings, restricted visibility, or removal from the platform altogether.
Clutch’s commitment to transparency is ongoing. We’re constantly refining our systems to protect the integrity of reviews and support you in finding the right agency.
List of the Top 15 Social Media Marketing Companies
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$1,000+$100 - $149 / hr10 - 49Montreal, Canada
Ability to deliver
39/40.019.4/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
70% Social Media Marketing30% Other -
$1,000+$50 - $99 / hr10 - 49Atlanta, GA
Ability to deliver
38.6/40.018.6/20 Reviews10/10 Clients & Experience10/10 Market PresenceService focus
70% Social Media Marketing30% Other -
$1,000+$150 - $199 / hr10 - 49Toronto, Canada
Ability to deliver
37.9/40.018.6/20 Reviews10/10 Clients & Experience9.3/10 Market PresenceService focus
100% Social Media Marketing -
$25,000+$150 - $199 / hr10 - 49Chattanooga, TN
Ability to deliver
37.3/40.017.4/20 Reviews10/10 Clients & Experience9.9/10 Market PresenceService focus
70% Social Media Marketing30% Other -
$5,000+$150 - $199 / hr10 - 49London, England
Ability to deliver
36.5/40.017.4/20 Reviews10/10 Clients & Experience9.1/10 Market PresenceService focus
70% Social Media Marketing30% Other -
$10,000+$150 - $199 / hr10 - 49Northfield, IL
Ability to deliver
36.5/40.017/20 Reviews10/10 Clients & Experience9.5/10 Market PresenceService focus
70% Social Media Marketing30% Other -
$5,000+$150 - $199 / hr10 - 49Fishers, IN
Ability to deliver
38.5/40.019.2/20 Reviews10/10 Clients & Experience9.3/10 Market PresenceService focus
50% Social Media Marketing50% Other -
$5,000+$100 - $149 / hr10 - 49Brooklyn, NY
Ability to deliver
39.5/40.020/20 Reviews10/10 Clients & Experience9.5/10 Market PresenceService focus
45% Social Media Marketing55% Other -
$5,000+$50 - $99 / hr2 - 9London, England
Ability to deliver
36.1/40.017.2/20 Reviews10/10 Clients & Experience8.9/10 Market PresenceService focus
75% Social Media Marketing25% Other -
$1,000+Undisclosed2 - 9Calgary, Canada
Ability to deliver
36.1/40.017.2/20 Reviews10/10 Clients & Experience8.8/10 Market PresenceService focus
95% Social Media Marketing5% Other -
$1,000+$100 - $149 / hr50 - 249Los Angeles, CA
Ability to deliver
36/40.017/20 Reviews9/10 Clients & Experience10/10 Market PresenceService focus
70% Social Media Marketing30% Other -
$1,000+$50 - $99 / hr10 - 49Amsterdam, Netherlands
Ability to deliver
35.8/40.018.4/20 Reviews10/10 Clients & Experience7.4/10 Market PresenceService focus
100% Social Media Marketing -
$10,000+$150 - $199 / hr10 - 49Iowa City, IA
Ability to deliver
35.6/40.016.4/20 Reviews10/10 Clients & Experience9.2/10 Market PresenceService focus
95% Social Media Marketing5% Other -
$5,000+$150 - $199 / hr10 - 49Indianapolis, IN
Ability to deliver
35.2/40.016.6/20 Reviews9.4/10 Clients & Experience9.2/10 Market PresenceService focus
100% Social Media Marketing -
$5,000+$300+ / hr10 - 49Montréal, Canada
Ability to deliver
35.2/40.016.6/20 Reviews10/10 Clients & Experience8.6/10 Market PresenceService focus
90% Social Media Marketing10% Other -
$5,000+$100 - $149 / hr50 - 249Atlanta, GA
Ability to deliver
35/40.016.8/20 Reviews10/10 Clients & Experience8.2/10 Market PresenceService focus
50% Social Media Marketing50% Other -
$5,000+$150 - $199 / hr10 - 49Seattle, WA
Ability to deliver
34.9/40.017.2/20 Reviews10/10 Clients & Experience7.7/10 Market PresenceService focus
100% Social Media Marketing -
$10,000+$200 - $300 / hr10 - 49Austin, TX
Ability to deliver
34.6/40.017.8/20 Reviews8.4/10 Clients & Experience8.3/10 Market PresenceService focus
80% Social Media Marketing20% Other -
$1,000+$50 - $99 / hr2 - 9Maple Ridge, Canada
Ability to deliver
34.4/40.016/20 Reviews10/10 Clients & Experience8.4/10 Market PresenceService focus
90% Social Media Marketing10% Other -
$5,000+$100 - $149 / hr250 - 999San Diego, CA
Ability to deliver
37.4/40.018/20 Reviews10/10 Clients & Experience9.4/10 Market PresenceService focus
25% Social Media Marketing75% Other -
$10,000+$100 - $149 / hr10 - 49Montréal, Canada
Ability to deliver
34.7/40.016.6/20 Reviews10/10 Clients & Experience8.1/10 Market PresenceService focus
55% Social Media Marketing45% Other -
$1,000+$50 - $99 / hr10 - 49București, Romania
Ability to deliver
33.6/40.016.8/20 Reviews10/10 Clients & Experience6.8/10 Market PresenceService focus
65% Social Media Marketing35% Other -
$10,000+$150 - $199 / hr10 - 49Denver, CO
Ability to deliver
33.4/40.017.2/20 Reviews8.6/10 Clients & Experience7.6/10 Market PresenceService focus
85% Social Media Marketing15% Other -
$1,000+$150 - $199 / hr10 - 49Denver, CO
Ability to deliver
37.9/40.018.4/20 Reviews10/10 Clients & Experience9.5/10 Market PresenceService focus
40% Social Media Marketing60% Other -
$1,000+$150 - $199 / hr10 - 49Montréal, Canada
Ability to deliver
33.4/40.019.2/20 Reviews9.6/10 Clients & Experience4.6/10 Market PresenceService focus
75% Social Media Marketing25% Other -
$5,000+$25 - $49 / hr50 - 249Kyiv, Ukraine
Ability to deliver
37.4/40.019/20 Reviews10/10 Clients & Experience8.4/10 Market PresenceService focus
35% Social Media Marketing65% Other -
$5,000+$150 - $199 / hr10 - 49Orlando, FL
Ability to deliver
33.4/40.016/20 Reviews8.1/10 Clients & Experience9.3/10 Market PresenceService focus
60% Social Media Marketing40% Other -
$1,000+$50 - $99 / hr50 - 249Docklands, Australia
Ability to deliver
34.7/40.017.4/20 Reviews9/10 Clients & Experience8.3/10 Market PresenceService focus
45% Social Media Marketing55% Other -
$10,000+$100 - $149 / hr50 - 249Kato Polemidia, Cyprus
Ability to deliver
37.4/40.018/20 Reviews10/10 Clients & Experience9.4/10 Market PresenceService focus
35% Social Media Marketing65% Other -
Undisclosed$50 - $99 / hr2 - 9Birmingham, England
Ability to deliver
33.3/40.017/20 Reviews8.6/10 Clients & Experience7.8/10 Market PresenceService focus
100% Social Media Marketing
Latest Social Media Marketing Articles
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Social Media Marketing Agency FAQs
Looking for a social media marketing agency but not sure where to start? We've put together answers to the most common questions businesses ask when searching for a trusted partner. This FAQ covers what you need to know before hiring a social media marketing agency, from pricing and services to results and red flags.
Clutch features agencies driving engagement and growth across platforms like Instagram, Facebook, and TikTok twice a year based on a proprietary methodology. The top social media marketing agencies for Fall 2025 include:
An agency brings platform-specific expertise, creative resources, and data-driven processes that are hard to replicate in-house without significant investment. Companies often see faster growth, lower cost per acquisition, and stronger brand consistency when specialists run their channels.
Pricing varies based on several key factors, including scope, platform mix, and agency reputation. Based on data gathered by Clutch, the majority of SMM projects fall under $10,000, with hourly rates clustering between $25 – $49.
When preparing a budget for your social media marketing project, another thing to keep in mind is that agency fees are separate for ad spend and ad creation costs. For example, a mid-market e-commerce brand might pay $4,000 per month for content and management, plus a $5,000 – $10,000 monthly ad budget during peak seasons.
A social media marketing agency plans, builds, and optimizes a brand’s presence across platforms such as Facebook, Instagram, LinkedIn, TikTok, and X. These service providers are dedicated to partnering with businesses, organizations, and individual brands. Their typical engagements start with a deep dive into audience research and business goals, followed by channel selection, content calendars, creative production, community management, and paid campaign execution. Furthermore, they continually analyze performance data to refine tactics and maximize ROI.
Social media marketing agencies are committed to personalizing their approach and solutions to best fit their clients. Most firms bundle services into retainer or project packages that can include:
- Strategy and channel planning
- Organic content creation (e.g., posts, reels, stories, shorts)
- Community management and crisis response
- Paid ad management and A/B testing
- Influencer or creator collaborations
- Social listening, reporting, and sentiment analysis
Larger agencies often add complementary services like email marketing, SEO, or full-funnel creative to keep messaging consistent across channels.
Choosing the right social media marketing team is as important as the campaign ideas you have in mind. When selecting the ideal provider, start by identifying and clarifying your brand’s unique goals—brand awareness, lead gen, direct sales, or customer support. Then evaluate agencies on these following criteria:
- Relevant case studies and measurable outcomes
- Creative quality and platform expertise
- Communication style and reporting cadence
- Pricing transparency and contract flexibility
- Cultural and time-zone alignment
Shortlist two or three firms, request strategic roadmaps, and compare how each would tailor their approach to your objectives.
- Guaranteed follower counts or “viral” promises
- Lack of platform certifications or documented results
- Vague pricing or hidden ad‐management fees
- One-size-fits-all content with no brand customization
- Poor response times or unclear points of contact
If an agency can’t explain its methodology or show real performance data, keep looking. It’s better to be meticulous than be in an engagement with the wrong team.
- How will you integrate paid and organic tactics?
- Which KPIs do you prioritize for brands like mine?
- What tools do you use for scheduling, monitoring, and reporting?
- How is content approval handled, and who owns the creative assets?
- How do you stay current with algorithm updates and emerging platforms?
When interviewing prospective partners, ask every project-specific question you have in mind — whether it’s related to your niche or the type of service you need. Clear, detailed answers indicate a partner that values transparency and long-term success.
Freelancers can be cost-effective for isolated tasks like post design or ad copywriting. Agencies, however, provide multidisciplinary teams—strategists, designers, analysts—plus established workflows, technology stacks, and backup talent to keep campaigns running smoothly if one person is unavailable.
Common metrics include engagement rate, click-through rate (CTR), cost per lead (CPL), and return on ad spend (ROAS). Furthermore, social media marketing agencies typically combine platform analytics with web tracking tools to attribute conversions accurately and report on both top- and bottom-funnel impact.