Social House, Inc.

BACKGROUND

Please describe your company and position.

I am the Social Media Marketing Manager of Wiley X

Describe what your company does in a single sentence.

We design and sell premium protective eyewear for those who work and play in life's harshest environments. 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Social House, Inc. to accomplish?

• Brand Awareness
• Increased Revenue

SOLUTION

How did you find Social House, Inc.?

• Referral
• Other

Why did you select Social House, Inc. over others?

• High ratings
• Referred to me

How many teammates from Social House, Inc. were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

In 2024, we launched our largest rebrand in our company history. This rebrand touched every aspect of our organization but it primarily showed up in our assets and brand recognition. Our goal for 2024 was to introduce the brand to a new customer segment and gain loyalty through our content marketing. Social House helped us to to achieve that goal with the paid media strategy and asset creation around product launches and brand story. 

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Social House achieved notable KPIs around ROI and traffic. They took learnings from past campaigns and applied them to future campaigns, thus improving performance each month. Our organic web traffic increased to levels we had not yet seen. 

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Our Social House Project Manager was highly responsive and organized. Her management was always professional and well-polished as she navigated the nuances of our rebrand. The deliverables were timely and if Social House believed there may be a slight delay, it was communicated.

What was your primary form of communication with Social House, Inc.?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Social House goes to great lengths to understand our brand and apply those learnings to our strategy. They spend a lot of time and effort getting details, small and large, to better illustrate our brand in media. I found it quite impressive that they accepted feedback and applied it quickly. Social House balanced what the brand wanted and best practices very well. 

Are there any areas for improvement or something Social House, Inc. could have done differently?

Not that I can think of right now. 

BACKGROUND

Introduce your business and what you do there.

I’m a consultant; for this engagement, I worked with an end client that was a drugstore chain. 

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Social House, Inc.?

We hired Social House, Inc. for marketing and PR services. 

SOLUTION

What was the scope of their involvement?

The team was responsible for developing a strategy to target retailers and consumers most likely to purchase the end client's products. We worked with the Social House, Inc. team to help guide them toward what we needed. Social House, Inc. helped us build out-of-home and geo-targeted digital marketing campaigns. The team also conducted a photoshoot and created billboard assets. 

What is the team composition?

We worked with about six individuals from Social House, Inc. 

How did you come to work with Social House, Inc.?

Norel (CEO) was a previous colleague of mine at another company. 

How much have you invested with them?

We spent more than $100,000. 

What is the status of this engagement?

We worked together between June 2022–January 2023. 

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

The end client was very happy with the outcome of the project. 

How did Social House, Inc. perform from a project management standpoint?

The team was receptive to timelines and budgets. We communicated via Zoom and email. 

Are there any employees from the service provider's team that you would like to give a shout-out to in this review?

We’d like to shout out Norel; she was involved in all our calls. 

What did you find most impressive about them?

The team was very client-centric, so we enjoyed working with Social House, Inc. They have great experts on their team and are incredibly responsive and easy to work with. 

Are there any areas they could improve?

There’s nothing we can come up with. 

Do you have any advice for potential customers?

Ensure your brief is clear; things change over time, but the more precise you can be about your hopes for the engagement, the better. 

BACKGROUND

Please describe your company and position.

I am the social media director of an entertainment company.

Describe what your company does in a single sentence.

We're an entertainment production, distribution, and financing company for both television and film. 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Social House, Inc. to accomplish?

• Campaign Ideation and Execution
• Brand Awareness
• Engagement

SOLUTION

How did you find Social House, Inc.?

Referral

Why did you select Social House, Inc. over others?

• Close to my geographic location
• Great culture fit
• Good value for cost
• Referred to me
• Company values aligned

How many teammates from Social House, Inc. were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We worked with Social House to help ideate on a beauty launch. We wanted an overarching campaign that we could support via social. They helped us with concepts and execution (full delivery on video, key art, and graphics).

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• First week of Launch which included assets from the shoot (photos, video, campaign video) 
• Reach: 114,823 (up 120.4% from the previous week) 
• 23,994 Unique Profile Visits to Instagram 
• Saw an increase of 2,306 followers on Instagram, which is 52.2% more than the previous week 
• The 60 Video itself reached 33.9K people and received over 2K engagements (Likes, Comments, Shares, Saves). 
• Sales: Saw a 205% increase from the previous week

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Yes, everything was delivered on time! They were really great with wrangling our full team for approvals in order to meet our deadlines and never hesitated to jump on a call to talk through any feedback and edits.

What was your primary form of communication with Social House, Inc.?

• In-Person Meeting
• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Social House, Inc. is a powerhouse when it comes to ideation and flawless execution. We really loved that they researched our brand, and ethos and resonated with our audience. It was a very thoughtful way of coming up with a unique and fresh vision to launch our new collection.

Are there any areas for improvement or something Social House, Inc. could have done differently?

We moved quick but Social House ensured we met our deadlines and were accommodating when it came to our edits and feedback.

BACKGROUND

Please describe your company and position.

I am the Chief Strategy Officer / Parner of Lucid Theory

Describe what your company does in a single sentence.

Lucid Theory is a hybrid creative agency and production company headquartered in Los Angeles. We specialize in the development and execution of fully integrated campaigns for our clients, which includes everything from the ideation of cutting-edge content to its delivery and distribution, as well as the implementation of paid and organic social media campaigns and PR strategies.

We are committed to not only creating compelling content, but also to tracking and analyzing performance metrics to measure the return on investment for our clients.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Social House, Inc. to accomplish?

• Generate Brand Awareness: Create engaging organic social content to generate significant brand awareness and reintroduce legacy brands to the target audience.
• Foster Community Engagement: Actively engage with the online community through responding to comments, organizing giveaways, and facilitating conversations.
• Develop Brand's Online Personality Tone and Style: Define and establish a distinct online personality for the brands, ensuring consistent tone and style across all social media platforms.
• Performance Tracking and Analysis: Diligently track the performance of social media initiatives, providing valuable data and insights to refine strategies and ensure the relaunch and post launch achieves desired goals.
• Create Buzz and Excitement: Strategically develop campaigns to create a buzz around the brand relaunch and captivate the target audience with compelling visuals and storytelling through both Organic Social and PR.

SOLUTION

How did you find Social House, Inc.?

Partner personally met the founder.

Why did you select Social House, Inc. over others?

• Pricing fit our budget
• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from Social House, Inc. were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The "Program" includes:

• Content Strategy
• Content Calendars
• Community Management
• Paid Media Placement and Management
• Public Relations
• Reporting
• Developing Brand's Online Social Media Voice and Tone.

SERVICES:

1. STRATEGY & CALENDARS: Content Strategy & Calendars: Strategically curating content calendars for up to four content themes and three platforms (Facebook, Instagram, and TikTok). Content Calendar Strategy: Developing strategies, rudimentary graphic edits, curation, and copywriting for in-feed content, Stories, Instagram Reels, and TikTok posts.
2. COMMUNITY MANAGEMENT: Community Management: Monitoring and responding to conversations on Facebook, Instagram, and TikTok, engaging with relevant communities, updating response grid, and managing customer support and crisis management escalation.
3. PAID MEDIA: Paid Media Placement & Management: Providing ongoing paid media placements, strategy, and optimization on platforms such as Facebook, Instagram, Google Search, and Programmatic outlets.
4. PUBLIC RELATIONS: Public Relations: Developing press materials, crafting press releases, pitching for gift guides, charitable initiatives, and product stories, facilitating launch announcements, wire releases, and product reviews, conducting sustained media coverage through pitch letters, media outreach, and aggressive follow-up.
5. REPORTING: Reporting: Providing data-driven reports on organic and paid media performance analysis, creative audit, growth, optimizations, and recommendations.
6. DEVELOPING BRAND'S ONLINE SOCIAL MEDIA VOICE AND TONE: Developing Brand's Voice and Tone: Defining and establishing a distinct online personality, ensuring consistent tone, style, and messaging across all social media platforms.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Increased Brand Awareness: Measure the growth in brand mentions, reach, and impressions across social media platforms.
• Improved Engagement Metrics: Monitor and track metrics such as likes, comments, shares, and user-generated content to gauge community engagement levels.
• Enhanced Community Growth: Measure the increase in the number of followers, subscribers, and community members on social media platforms.
• Higher Website Traffic: Analyze website analytics to track the increase in referral traffic from social media platforms.
• Improved Brand Sentiment: Analyze sentiment analysis to measure the positive sentiment towards the brand and the reduction in negative sentiment.
• Positive Media Coverage: Assess the quantity and quality of media coverage received through public relations efforts, including media mentions, features, and articles.
• Quarterly and Monthly Reports: Provide detailed reports on key performance indicators, campaign performance, and recommendations for optimization.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Social House, the chosen social media agency, exhibited excellent project management throughout the duration of the project. As a testament to their dedication and professionalism, Social House consistently delivered items on time, ensuring a seamless workflow and timely execution of tasks. Their commitment to meeting deadlines showcased their reliability and efficiency in managing the project. 

In terms of responsiveness, Social House exceeded expectations by promptly addressing our needs and requirements. They maintained open lines of communication, actively listening to our feedback and suggestions. Their team demonstrated a proactive approach, anticipating our needs and proactively offering solutions to challenges that arose during the project.

This level of responsiveness and attentiveness fostered a strong working relationship, enabling us to collaborate effectively and make progress towards our relaunch goals.Social House's communication skills were outstanding, ensuring clear and effective dialogue throughout the project. Their team actively sought feedback and engaged in regular communication to provide updates, seek clarification, and align their strategies with our objectives.

Their willingness to adapt and incorporate our input into their work was commendable, demonstrating their commitment to meeting our specific needs. Overall, Social House's project management was exemplary, delivering items on time and showcasing a responsive and attentive approach.

Their professionalism, commitment to communication, and proactive problem-solving contributed to a highly positive and productive partnership, ultimately leading to the successful relaunch and ongoing campaigns of our clients legacy brands.

What was your primary form of communication with Social House, Inc.?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What struck us the most about Social House was the incredible mix of talent and diversity within their team. It was inspiring to see individuals with different backgrounds and perspectives come together to create something truly exceptional. Their varied skill sets and unique experiences brought a fresh and innovative approach to our social media campaigns, making them stand out from the crowd.

One of the things we deeply appreciated about Social House was their unwavering commitment to their principles. They were not afraid to speak up and advocate for what they believed was right, even if it meant going against the grain. This authenticity and integrity shone through in their work, allowing us to connect with our audience on a deeper level.

What set Social House apart was their inclusive and non-judgmental nature. They created a welcoming and supportive environment where everyone's ideas were valued, and constructive feedback was encouraged. This fostered a strong sense of trust and collaboration, making the entire project feel like a true partnership.

Furthermore, Social House's personal touch was evident in every interaction. They took the time to truly understand our brand, our goals, and our values, which translated into content that felt genuine and aligned with our identity. Their attention to detail and dedication to delivering excellent services made us feel valued and taken care of throughout the process.

Are there any areas for improvement or something Social House, Inc. could have done differently?

Any areas for improvement that we identified were communicated openly and constructively throughout the process. This feedback wasn't limited to Social House alone but extended to our own team as well. We were committed to providing them with all the necessary resources and information to excel in their work, ensuring that they had a clear understanding of our objectives and expectations.

In the spirit of collaboration, we worked together to address any potential areas for growth and refinement. This mutual feedback loop allowed us to constantly evolve and deliver the best possible outcomes for our relaunch project. We appreciate Social House's willingness to listen, adapt, and incorporate our suggestions, which ultimately led to the successful achievement of our goals.

BACKGROUND

Please describe your company and position.

I am the Head of Influencer & Social of (a/an) Retail

Describe what your company does in a single sentence.

Our first-ever physical store with clothing, shoes, and accessories for men, women, and kids

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire SOCIAL HOUSE, INC. to accomplish?

• Re-evaluate how we were using paid social media efforts
• Develop an interim strategy before we launch our own departments' socials
• Optimize our posts to make sure they're getting the best possible engagement

SOLUTION

How did you find SOCIAL HOUSE, INC.?

Referral

Why did you select SOCIAL HOUSE, INC. over others?

• High ratings
• Great culture fit
• Good value for cost
• Company values aligned

What was the size of SOCIAL HOUSE, INC.’s team?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Social House is assisting with on-going strategy and execution, for our paid social media ad inventory. Our goals are to increase awareness and education around the brand, drive foot traffic and site clicks, and to eventually assist with building our social media following.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Overall impressions (per campaign and month over month)
• Cost per click
• Clicks and Engagements, including CTR

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Social House has assisted us in delivering paid social results, even during an interim period of time, where are budgets have been quite small. They've been collaborative in finding solutions, even when presented with very unusual circumstances and headwinds. They've always been extremely timely (including time efficiency), proactively communicative, and flexible with their services.

What was your primary form of communication with SOCIAL HOUSE, INC.?

Virtual Meeting

What did you find most impressive or unique about this company?

Their willingness to find a solution that fit my specific needs -- there was no "one size fits all" attitude. They are able to provide great results, even with minimal spending, due to their expertise.

Are there any areas for improvement or something SOCIAL HOUSE, INC. could have done differently?

n/a

BACKGROUND

Please describe your company and position.

I am the Social Media Manager of a consumer products company 

Describe what your company does in a single sentence.

We are a medical device company

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Social House, Inc. to accomplish?

• Launch our social accounts
• Increase our followers
• Increase our engagement rate

SOLUTION

How did you find Social House, Inc.?

Referral

Why did you select Social House, Inc. over others?

• Great culture fit
• Company values aligned

How many teammates from Social House, Inc. were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Social House was part of our efforts of launching our new product in the US and valuable in helping us build up our followers and engagement rate for our Instagram and Facebook accounts. They created amazing and engaging content both in-house and on location. They also were part of our social and content strategy sessions.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

They always delivered on time and are helping hit our engagement rate and follower goals for 2025.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

-Yes, they delivered on time and were extremely responsive to our needs. They were always flexible with our requests and were an amazing partner.

What was your primary form of communication with Social House, Inc.?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

How dedicated they were, their talent and breadth of their expertise

Are there any areas for improvement or something Social House, Inc. could have done differently?

No

BACKGROUND

Please describe your company and position.

I am the Vp of brand marketing

Describe what your company does in a single sentence.

Lifestyle apparel

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Social House, Inc. to accomplish?

• Social Strategy
• Organic Traffic Brand Awareness
• Team Structure and Goals

SOLUTION

How did you find Social House, Inc.?

Ongoing relationship

Why did you select Social House, Inc. over others?

• High ratings
• Pricing fit our budget
• Great culture fit
• Good value for cost
• Company values aligned
• Amazing individuals

How many teammates from Social House, Inc. were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We needed a way to create more brand awareness and organic traffic using digital platforms. Our current organic traffic was low. A solution for a unique opportunity to introduce the brand while feeding the funnel was needed.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• The strategy that was launched allowed the brand to grow organic traffic to 15% from 5% and paid for itself month over month within the first 6 months of launch.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Social House is an incredible partner. They work with your brand as an extension to your team. Their knowledge, support and ability to understand pain points far exceeds any agency I have ever worked with in the past.

What was your primary form of communication with Social House, Inc.?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

We were impressed with their ability to strategically think about our needs. The team they brought to the table, and the know how to bring different pieces together for a cohesive plan.

BACKGROUND

Please describe your company and position.

I am the Director, Creative Services

Describe what your company does in a single sentence.

High-end jewelry brand

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire SOCIAL HOUSE, INC. to accomplish?

• Expand the brand reach on Instagram
• Improve quality of content
• Refresh digital strategy

SOLUTION

How did you find SOCIAL HOUSE, INC.?

• Online Search
• Other

Why did you select SOCIAL HOUSE, INC. over others?

• High ratings
• Pricing fit our budget
• Good value for cost
• Company values aligned

What was the size of SOCIAL HOUSE, INC.’s team?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We hired Social House to improve the brand's creative content and strategically reach new customers

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Increase in IG followers +15% and drive to site +20%

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Yes, they were extremely easy to work with, always went above and beyond the SOW, and consistently met deadlines and deliverables

What was your primary form of communication with SOCIAL HOUSE, INC.?

• In-Person Meeting
• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Effective and original content creation, incredible business acumen, female-owned business, very diverse team

Are there any areas for improvement or something SOCIAL HOUSE, INC. could have done differently?

No

BACKGROUND

Please describe your company and position.

I am the Head of social and product development of an ecommerce company

Describe what your company does in a single sentence.

We were a PPE company during the pandemic.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Social House, Inc. to accomplish?

• Paid media
• Sensitive marketing advise
• Social strategy

SOLUTION

How did you find Social House, Inc.?

Referral

Why did you select Social House, Inc. over others?

• Pricing fit our budget
• Great culture fit
• Good value for cost
• Referred to me
• Company values aligned

How many teammates from Social House, Inc. were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

• helped with our gifting strategy
• help trouble shoot our paid media issues with advertising PPE products on social
• helped develop alternative strategies to paid media
• help guide our team through influencer marketing

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• We were able to gain brand awareness and figure out how to use paid media to boost our ads.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They were always externally helpful and essentially on call for us at any moment to help trouble shoot and or talk through issues.

What was your primary form of communication with Social House, Inc.?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Their company culture impressed us.

Are there any areas for improvement or something {provider_name} could have done differently?

We had a great experience working with social house. No real constructive criticism to give.

BACKGROUND

Please describe your company and position.

I am the Head of Trade Marketing of Flow Kana

Describe what your company does in a single sentence.

The company partners, and gives scale, to premier craft farmers in the Emerald Triangle who focus on small-batch boutique strains.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire SOCIAL HOUSE, INC. to accomplish?

• Create collateral for in-store promotions
• Create physical shelf displays for use in-store
• Store retention and acquisition concepts

SOLUTION

How did you find SOCIAL HOUSE, INC.?

Referral

Why did you select SOCIAL HOUSE, INC. over others?

• High ratings
• Close to my geographic location
• Great culture fit
• Referred to me
• Company values aligned

What was the size of SOCIAL HOUSE, INC.’s team?

15

Describe the scope of work in detail. Please include a summary of key deliverables.

1. PROGRAM: The “Program” shall mean the creation, development and production of terpene wheel display boxes, interactive bingo experience, gift boxes, and in-store tables.
2. SERVICES: The “Services” shall include:
   • A) TERPENE WHEEL DESIGN AND PRODUCTION:
     • 1) TERPENE WHEEL COUNTER DISPLAY - DESIGN AND PRODUCTION:
       • a) Terpene box to include fifteen (15) terpene wheel jars for patrons to smell at the table display (total box quantity = 15)
       • b) Ideation, production and sourcing of terpene wheel components including bottles/jars, terpene fragrances, and all included materials
       • c) Agency to provide Company with design artwork for Terpene wheel
       • d) Company to be provided with up to two (2) rounds of creative edits
       • NOTES:
       • 1) Terpene oil costs are incremental. Agency to provide Company with a list of 5 potential terpene oil providers. Company to select one for Agency to procure.
       • SUBTOTAL: $19,960
   • B) BINGO CAGE SOURCING AND BINGO CARD DESIGN:
     • 1) BINGO CAGE SOURCING AND BINGO CARD DESIGN:
       • a) Sourcing of bingo cages for table gaming experience
       • b) Design and printing of bingo cards indicating to patrons the prize won
       • c) Agency to design and produce bingo cards
         • a. Includes branded design of bingo card with prizing options
         • b. Includes printing of 8 ½” x 11” bingo cards (one-sided, laminated)
       • SUBTOTAL: $14,460
   • C) GIFT BOX DESIGN AND FABRICATION:
     • 1) BOX DESIGN AND FABRICATION: Our creative teams will conceptualize and creatively direct up to one (1) box to be used for new client activation gifts. Box Fabrication Design Details:
       • a) Agency to provide Company with up to (2) box fabrication design illustrations o Company to select (1) design o Company to be provided with up to (1) round of creative feedback
       • Box Fabrication Production Details:
         • a) Includes the production of up to (500) gift boxes
       • NOTES:
       • 1) Company to provide formal written approval of box design to Agency prior to production.
       • 2) Delivery fee of $750 is incremental, pickup in Burbank is available at no additional cost.
       • SUBTOTAL: $9,150 D) IN-STORE TABLE FABRICATION AND DESIGN:
         • OPTION A 1) IN-STORE TABLE FABRICATION & DESIGN:
         • a) Creation and development of table design, including renderings for fabrication
         • b) Creative development and sourcing of retractable banner sets to accompany each table design Table and Banner Fabrication Design and Production Details:
           • a) Agency to provide Company with up to two (2) table fabrication design illustrations o Company to select one (1) design o Company to be provided with up to two (2) rounds of feedback
           • b) Agency to provide up to one (1) banner design illustration o Company provided with up to two (2) rounds of creative feedback
           • c) Includes the production of up to fifteen (15) in-store tables o Option A - (1) White Glossy Table Display with wood grain counter top d) Includes production of up to fifteen (15) retractable banner sets (includes three (3) panel retractable stands with graphics) e) Includes packaging and delivery of tables and banners
       • NOTES:
       • 1) Company to provide formal written approval to Agency prior to production on all table fabrications
       • SUBTOTAL: $67,960 E) IN-STORE TABLE FABRICATION AND DESIGN:
         • OPTION B 1) IN-STORE TABLE FABRICATION & DESIGN:
         • c) Creation and development of table design, including renderings for fabrication
         • d) Creative development and sourcing of retractable banner sets to accompany each table design Table and Banner Fabrication Design and Production Details:
           • f) Agency to provide Company with up to two (2) table fabrication design illustrations o Company to select one (1) design o Company to be provided with up to two (2) rounds of feedback
           • g) Agency to provide up to one (1) retractable banner design illustration o Company provided with up to two (2) rounds of creative feedback
           • h) Includes the production of up to fifteen (15) in-store tables o Option B - (3) Wood grain Table Displays with white glossy counter top
           • i) Includes production of up to fifteen (15) retractable banner sets (includes three (3) panel retractable stands with graphics)
           • j) Includes packaging and delivery of tables nd banners
       • NOTES:
       • 1) Company to provide formal written approval to Agency prior to production on all table fabrications
       • SUBTOTAL: $87,025 III.

• GENERAL NOTES: The following includes general information for client reference.
  • IV. FEES: The “Fee” shall be $TBD. Will vary based on services selected. As set forth in more detail below, the first invoice of 80% is due upon receipt and the second invoice of 20% is submitted at the start of the final month with NET 30 terms. Timing of Payments:
    1. Payment #1: $ (80%)
       • a. Invoice Submitted: February 08, 2019 (or upon signature)
       • b. Payment Due: February 15, 2019 (due upon receipt)
    2. Payment #2: $ (20%)
       • a. Invoice Submitted: March 01, 2019
       • b. Payment Due: March 31, 2019 *Fee will vary depending on final table selection, terpene oil and pick up/delivery choice.
  • V. STATEMENT OF WORK TERM: Agency shall provide the Services to Company from February 15, 2019 – March 31, 2019 or until the above “Services” are complete or the Agreement is terminated, as provided for herein. (the “Term”).
  • VI. MISCELLANEOUS:
    • A. In the event Company requests services beyond the scope of the Services described hereinabove, Agency and Company shall work in good faith to determine appropriate changes in work product delivery and/or compensation.
    • B. While this SOW governs the Parties’ rights and obligations as set forth herein and shall not be modified by any other agreement except for as provided herein, any other social media agreements between the Parties shall remain in full force and effect and shall not be affected by this separate SOW.
    • C. This SOW shall not be binding on Company and/or Agency until accepted by Company and Agency and executed by duly authorized officer of each team.
      This SOW (including any exhibits and schedules that are attached hereto and made a part hereof by reference) cannot be modified except by a written instrument signed by the Parties hereto, nor may it be modified, amended or rescinded, other than as provided by its terms, except by a writing a duly executed by an authorized officer of the Party to be charged.
      This SOW may be executed in counterparts, all of which are taken together shall constitute one and the same instrument and shall become binding on the Parties at the time the last of them executes it below, which shall be the effective date hereof.
    • D. The parties acknowledge that the primary purpose of this SOW is for the Services described above. Once the Services have been provided and paid for, the parties agree that there is no right to audit amounts paid or to claim that additional compensation is owed.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Sales growth: One of the most important metrics associated with the shelf displays and marketing collateral created by Social House is the impact on sales growth.
• Brand awareness
• Customer engagement

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Regarding their project management and responsiveness to clients' needs, Social House emphasizes collaboration and communication throughout the project lifecycle. They work closely with their clients to understand their goals and develop customized strategies that meet their unique needs.

They also prioritize transparency and accountability, providing regular updates and reporting on their progress to ensure that clients are informed and involved in the process. Overall, Social House has a reputation for delivering high-quality work and exceptional customer service and I have used their services time and time again since.

What was your primary form of communication with SOCIAL HOUSE, INC.?

Virtual Meeting

What did you find most impressive or unique about this company?

Their sheer talent and imagination and a fantastic company culture.

Are there any areas for improvement or something SOCIAL HOUSE, INC. could have done differently?

no