Top Social Media Marketing Agencies
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Featured
What are Featured Providers?
$1,000+Undisclosed250 - 999Harrisburg, PAServices provided
See all 441 projectsWebFX is a digital marketing agency specializing in services such as SEO, PPC, and Social Media Marketing, including Social Media Advertising and Strategy. According to the reviews, they maintain a highly organized project management approach and consistently deliver projects on time. Impressively, about 75% of reviewers praise WebFX for their professional communication and quick responsiveness, while 80% emphasize their expertise and the positive impact on lead generation and brand awareness.
$5,000+$100 - $149 / hr50 - 249Atlanta, GAServices provided
See all 40 projectsSociallyin is a digital marketing agency specializing in social media management, social media strategy, and influencer management services. Their reviews highlight a 100% satisfaction rate, praising their flexibility, creativity, and responsiveness. Clients appreciate their ability to deliver tailored solutions, resulting in significant growth in social media followership and engagement, with many noting Sociallyin's excellent project management and communication skills.
$10,000+$200 - $300 / hr10 - 49Austin, TXServices provided
See all 5 projectsIron Roots is a digital marketing agency specializing in social media management and strategy, online branding, and social media advertising. Reviewers consistently praise their strategic insights and timely project delivery, resulting in increased engagement and growth in online presence. Impressively, 100% of reviewers noted their responsive communication, and over 80% highlighted Iron Roots' proactive and collaborative approach.
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$1,000+< $25 / hr10 - 49Bradford, England
Services provided
Equals II is a Bradford, England-based graphic design agency. They focus on Graphic Design and Media Planning & Buying.
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UndisclosedUndisclosed10 - 49Bhubaneswar, India
Services provided
Ideal SEO Hub is a Content Marketing company founded in 2005. Their team specializes in Content Marketing and Pay Per Click.
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Featured
What are Featured Providers?
$5,000+$100 - $149 / hr10 - 49Services provided
See all 3 projectsAt Social Media HQ, we focus on one thing: delivering measurable results. We combine high-impact content creation, data-driven strategy, and hands-on community management to help brands grow
Read more$50,000+$150 - $199 / hr10 - 49Toronto, CanadaServices provided
See all 16 projectsHotspex Media is a digital marketing agency specializing in social media advertising and digital strategy. A comprehensive analysis of their Clutch.co reviews reveals a 100% satisfaction rate, emphasizing their exceptional attention to detail and project management skills. Notable feedback highlights their expertise in social media campaigns and digital branding, with clients praising their ability to drive brand awareness and improve online reputation.
$1,000+$50 - $99 / hr2 - 9Sydney, AustraliaServices provided
See all 34 projectsSoup Agency is a dynamic digital marketing firm specializing in Social Media Marketing, Social Media Advertising, and Social Media Strategy. The agency has received overwhelmingly positive feedback, with clients frequently praising their responsiveness, expertise, and ability to exceed expectations. Nearly all reviews highlight their impressive project management and proactive approach, with 100% of reviewers noting their valuable insights and dedication to client success.
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$1,000+< $25 / hr10 - 49Thiruvananthapuram, India
Services provided
Adsify Marketing is a SEO agency. Based in Thiruvananthapuram, India, the team specializes in Search Engine Optimization and Social Media Marketing.
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$1,000+Undisclosed10 - 49
Services provided
Founded in 2016, Sharks Creators is a social media marketing agency. Located in Beirut, Lebanon and Montreal, Canada, the team provides Social Media Marketing and Advertising.
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$5,000+$100 - $149 / hr10 - 49Waco, TX
Services provided
Social media marketing firm Cedarsphere was established in 2019. The agency focuses on Social Media Marketing and Pay Per Click, and is small.
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$1,000+$25 - $49 / hr10 - 49Kozhikode, India
Services provided
Mirakki designs, a social media marketing agency, is headquartered in Kozhikode, India. They focus on Social Media Marketing and Search Engine Optimization.
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$1,000+$50 - $99 / hr10 - 49Thiruvananthapuram, India
Services provided
Easynet Digital is a small Thiruvananthapuram, India-based Digital Strategy company. Their services include Digital Strategy and Social Media Marketing.
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Featured
What are Featured Providers?
$1,000+$25 - $49 / hr250 - 999Ciudad de México, MexicoServices provided
See all 14 projectsSUBE Digital Agency specializes in Social Media Marketing, Digital Marketing, and Social Media Strategy, consistently delivering tailored solutions and impressive results for their clients. With a 100% positive feedback rate, clients praise their project management, execution, and understanding of business needs, highlighting increased leads, conversions, and social media engagement. Their customer service and adaptability are also frequently lauded.
$5,000+$150 - $199 / hr50 - 249New York, NYServices provided
See all 42 projectsMoburst is a versatile digital marketing agency specializing in social media marketing, online branding, and social media strategy. Across their reviews, 100% of clients highlight their impressive project management, communication, and ability to integrate campaigns into cohesive brand narratives. Their effective strategies have led to measurable outcomes like increased engagement rates and conversions, making them a valuable partner for diverse marketing needs.
$1,000+$150 - $199 / hr10 - 49Toronto, CanadaServices provided
See all 22 projectsVolterra is a digital marketing firm specializing in social media strategy, content development, and online branding. Clients highlight their impressive expertise, with 100% of reviewers noting their project management skills and adaptability. Volterra's services consistently yield positive outcomes, such as increased engagement and brand awareness, showcasing their ability to effectively navigate various social media platforms.
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$1,000+$25 - $49 / hr10 - 49Mukteshwar, India
Services provided
Launched in 2019, Sproutbean Agency, a small social media marketing firm, is located in Mukteshwar, India. Their team offers Social Media Marketing and UX/UI Design.
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UndisclosedUndisclosed10 - 49Poole, England
Services provided
SEO Poole, Website Design Bournemouth, Dorset. Is a small social media marketing company located in Poole, England. Their services include Social Media Marketing and Search Engine Optimization.
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Featured
What are Featured Providers?
$5,000+$50 - $99 / hr10 - 49Berlin, GermanyServices provided
See all 48 projectsMONSOON is a digital marketing agency specializing in social media strategy, online branding, and social media advertising. Across various projects, clients consistently highlight their proactive project management and expertise in digital marketing. Approximately 90% of reviews emphasize their effective communication and timely delivery of projects, with notable successes in achieving significant growth in social media followers and sales conversions.
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Undisclosed$100 - $149 / hr10 - 49St. Louis, MO
Services provided
Fly Pages Digital Marketing is a Digital Strategy company. The company is based in St. Louis, Missouri. Their services include Digital Strategy and Social Media Marketing.
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$1,000+Undisclosed10 - 49
Services provided
Content Marketing company Digital View PK is headquartered in karachi, Pakistan. Their services include Content Marketing and Advertising.
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$1,000+Undisclosed10 - 49Richmond, VA
Services provided
In Richmond, Virginia, Mushroom Sites is a social media marketing agency. The team offers Social Media Marketing and Search Engine Optimization.
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$1,000+< $25 / hr10 - 49
Services provided
Adage Digital is a social media marketing company. Founded in 2020, the agency is located in Sri Lanka. Their services include Social Media Marketing and Search Engine Optimization.
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$1,000+< $25 / hr10 - 49
Services provided
Social media marketing agency Digital Mind 360 is headquartered in Panchkula, India. The team focuses on Social Media Marketing and Search Engine Optimization.
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UndisclosedUndisclosed10 - 49Croydon, England
Services provided
Dealer Buzz is a social media marketing company. Their small team is located in Croydon, England. Their services include Social Media Marketing and Search Engine Optimization.
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$1,000+< $25 / hr10 - 49Alexandria, Egypt
Services provided
Cloudela is a social media marketing agency. The small Riyadh, Saudi Arabia-based team provides Social Media Marketing and Search Engine Optimization. The firm was launched in 2020.
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$1,000+$25 - $49 / hr10 - 49Bhubaneswar, India
Services provided
MB Infosoft, a Digital Strategy company, was launched in 2019. They provides Digital Strategy and Social Media Marketing.
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$1,000+$25 - $49 / hr10 - 49Kharkiv, Ukraine
Services provided
Black White Team is a PPC agency located in Kharkiv, Ukraine. Their services include Pay Per Click and Social Media Marketing.
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$1,000+< $25 / hr10 - 49Jaipur, India
Services provided
Conio IT solutions is a social media marketing agency. They are in Jaipur, India and have small team of experts. Their services include Social Media Marketing and Content Marketing.
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$1,000+$50 - $99 / hr10 - 49Amsterdam, Netherlands
Services provided
Sovaid is a social media marketing company. They are located in Amsterdam, Netherlands and Amsterdam, Netherlands, and their services include Social Media Marketing and Search Engine Optimization.
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$1,000+$25 - $49 / hr10 - 49
Services provided
Founded in 2017, &We Media is a web design agency. The team specializes in Web Design and Social Media Marketing and is headquartered in Aurangabad, India.
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$1,000+$25 - $49 / hr10 - 49Mchamba Wima, Tanzania
Services provided
Founded in 2021, Zanziholics Digital Agency is a small Mchamba Wima, Tanzania-based social media marketing agency. Their services include Social Media Marketing and Branding.
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UndisclosedUndisclosed10 - 49
Services provided
ãrtimedia Pro is a social media marketing firm. The agency was founded in 2020. Their services include Social Media Marketing and Advertising.
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$25,000+$100 - $149 / hr10 - 49Toronto, Canada
Services provided
HATCH64 is an Advertising company. Established in 1964, their team focuses on Advertising and Media Planning & Buying.
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UndisclosedUndisclosed10 - 49
Services provided
Founded in 2022, AcubeTechs is a social media marketing agency. The team offers Social Media Marketing and Search Engine Optimization.
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$1,000+$25 - $49 / hr10 - 49Alacant, Spain
Services provided
Great Knox is a social media marketing agency launched in 2015. Their services include Social Media Marketing and Search Engine Optimization.
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UndisclosedUndisclosed10 - 49
Services provided
Digital Wires is a small Noida, India-based social media marketing firm. The team provides Social Media Marketing and Content Marketing.
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$5,000+$100 - $149 / hr10 - 49
Services provided
Virtue Patch is a video production company. Located in Lahore, Pakistan, the agency was founded in 2018. Their services include Video Production and Social Media Marketing.
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$1,000+$25 - $49 / hr10 - 49
Services provided
Established in 2016, RNVX is a social media marketing agency. The team offers Social Media Marketing and Web Design.
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$10,000+Undisclosed10 - 49
Services provided
ZeroTo1 is a Digital Strategy company. Founded in 2020, the team offers Digital Strategy and Social Media Marketing.
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$1,000+$25 - $49 / hr10 - 49Toronto, Canada
Services provided
Founded in 2021, Digital Mozarts is a small Ecommerce Marketing company located in Toronto, Canada. Their team offers Ecommerce Marketing and Social Media Marketing.
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Undisclosed< $25 / hr10 - 49Kolkata, India
Services provided
COD TREES, a social media marketing agency, was launched in 2021. The agency specializes in Social Media Marketing and Search Engine Optimization.
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$1,000+< $25 / hr10 - 49Dubai, United Arab Emirates
Services provided
Skitsolutionbd is a social media marketing company. The team is based in Dubai, United Arab Emirates, and their services include Social Media Marketing and Search Engine Optimization.
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$10,000+$150 - $199 / hr10 - 49London, England
Services provided
Ziggy Agency Ltd is a social media marketing firm. Their team is based in London, England. The company specializes in Social Media Marketing and Pay Per Click.
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Undisclosed< $25 / hr10 - 49
Services provided
Launched in 2012, Techno Digital, a small social media marketing company, is located in Sharjah, United Arab Emirates. Their services include Social Media Marketing and cloud consulting & SI.
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$1,000+$25 - $49 / hr10 - 49Accra, Ghana
Services provided
Entamoty Media Ltd is a media planning and buying agency. They were established in 2017 and offer Media Planning & Buying and Social Media Marketing.
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Undisclosed< $25 / hr10 - 49
Services provided
Website development firm Deviskey was launched in 2020. The agency offers Web Development and Social Media Marketing, and is small.
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$5,000+$100 - $149 / hr10 - 49
Services provided
ROImonks, a social media marketing firm, was founded in 2010. The agency offers Social Media Marketing and Pay Per Click, and is small.
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$5,000+$25 - $49 / hr10 - 49Southall, England
Services provided
Whoopit - The Digital Marketing Agency, a social media marketing firm, was established in 2022. The small team focuses on Social Media Marketing and Content Marketing.
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$5,000+$25 - $49 / hr10 - 49Prayagraj, India
Services provided
Based in Prayagraj, India and Prayagraj, India, Digitalbeemedia is a SEO company. They specialize in Search Engine Optimization and Social Media Marketing.
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$1,000+$200 - $300 / hr10 - 49
Services provided
Digiitonic, a social media marketing agency, was founded in 2019. They provides Social Media Marketing and Search Engine Optimization.
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$1,000+$25 - $49 / hr10 - 49Noida, India
Services provided
Digital Futur, a branding agency, provide Branding and Market Research. They were founded in 2020.
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$5,000+$150 - $199 / hr10 - 49St Kilda, Australia
Services provided
Launched in 2018, TWENTY TWENTY is a small St Kilda, Australia-based Digital Strategy company. Their services include Digital Strategy and Social Media Marketing.
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UndisclosedUndisclosed10 - 49
Services provided
Launched in 2023, Advertiqo Global is a social media marketing company. The team focuses on Social Media Marketing and Search Engine Optimization.
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Undisclosed$50 - $99 / hr10 - 49Beverly Hills, CA
Services provided
Established in 2011, MY BOSS LADY LA is a social media marketing agency. Their team provides Social Media Marketing and Business Consulting.
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UndisclosedUndisclosed10 - 49Bhavnagar, India
Services provided
Established in 2018, MageComp Graphics Studio is a graphic design company. The small team provides Graphic Design and Social Media Marketing.
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Undisclosed< $25 / hr10 - 49Coimbatore, India
Services provided
One Sales Hub, a Digital Strategy company, was launched in 2020. The small team provides Digital Strategy and Social Media Marketing.
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UndisclosedUndisclosed10 - 49Dubai, United Arab Emirates
Services provided
Extensive IT Services is a Dubai, United Arab Emirates-based social media marketing agency. Their services include Social Media Marketing and Search Engine Optimization.
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$1,000+$25 - $49 / hr10 - 49London, England
Services provided
Byter Ltd, a social media marketing agency, is headquartered in London, England. The team focuses on Social Media Marketing and Advertising.
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$1,000+$50 - $99 / hr10 - 49Budapest, Hungary
Services provided
Marketing Prezident Kft is a Marketing Strategy company. Founded in 2016, the firm is in Budapest, Hungary. Their team specializes in Marketing Strategy and Social Media Marketing.
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Get My MatchesWhy Trust Clutch
At Clutch, we believe trust is the foundation of every business relationship. Our mission is to help buyers make confident, data-backed decisions informed by real client experiences.
Every review on Clutch undergoes a rigorous, human-led verification process to make sure it’s valid. Our team of specialists confirms the identity of each reviewer, ensures the project is legitimate, and only publishes reviews that meet our strict criteria.
Verification doesn’t stop at the point of publication. Our Trust & Safety team routinely audits older reviews against our guidelines. When reviews fall short of our standards, we remove them.
We evaluate service providers using a structured methodology that combines:
- In-depth client interviews and ratings
- Comprehensive project details
- Market presence
- Portfolio examples and industry recognition
This data powers tools like the Leaders Matrix, which helps you compare agencies directly. Our research team curates rankings by weighing verified reviews most heavily, so the most trusted and experienced providers rise to the top.
Using this unique combination of verified client feedback and provider-supplied insights, Clutch distills the most important details into clear, digestible summaries so you have everything you need to make confident, informed decisions quickly.
We take fraud seriously. Providers who violate our guidelines may face lower rankings, restricted visibility, or removal from the platform altogether.
Clutch’s commitment to transparency is ongoing. We’re constantly refining our systems to protect the integrity of reviews and support you in finding the right agency.
List of the Top 15 Social Media Marketing Companies
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$1,000+$100 - $149 / hr10 - 49Montreal, Canada
Ability to deliver
39/40.019.4/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
70% Social Media Marketing30% Other -
$1,000+$50 - $99 / hr10 - 49Atlanta, GA
Ability to deliver
38.6/40.018.6/20 Reviews10/10 Clients & Experience10/10 Market PresenceService focus
70% Social Media Marketing30% Other -
$1,000+$150 - $199 / hr10 - 49Toronto, Canada
Ability to deliver
37.9/40.018.6/20 Reviews10/10 Clients & Experience9.3/10 Market PresenceService focus
100% Social Media Marketing -
$25,000+$150 - $199 / hr10 - 49Chattanooga, TN
Ability to deliver
37.3/40.017.4/20 Reviews10/10 Clients & Experience9.9/10 Market PresenceService focus
70% Social Media Marketing30% Other -
$5,000+$150 - $199 / hr10 - 49London, England
Ability to deliver
36.5/40.017.4/20 Reviews10/10 Clients & Experience9.1/10 Market PresenceService focus
70% Social Media Marketing30% Other -
$10,000+$150 - $199 / hr10 - 49Northfield, IL
Ability to deliver
36.5/40.017/20 Reviews10/10 Clients & Experience9.5/10 Market PresenceService focus
70% Social Media Marketing30% Other -
$5,000+$150 - $199 / hr10 - 49Fishers, IN
Ability to deliver
38.5/40.019.2/20 Reviews10/10 Clients & Experience9.3/10 Market PresenceService focus
50% Social Media Marketing50% Other -
$5,000+$100 - $149 / hr10 - 49Brooklyn, NY
Ability to deliver
39.5/40.020/20 Reviews10/10 Clients & Experience9.5/10 Market PresenceService focus
45% Social Media Marketing55% Other -
$5,000+$50 - $99 / hr2 - 9London, England
Ability to deliver
36.1/40.017.2/20 Reviews10/10 Clients & Experience8.9/10 Market PresenceService focus
75% Social Media Marketing25% Other -
$1,000+Undisclosed2 - 9Calgary, Canada
Ability to deliver
36.1/40.017.2/20 Reviews10/10 Clients & Experience8.8/10 Market PresenceService focus
95% Social Media Marketing5% Other -
$1,000+$100 - $149 / hr50 - 249Los Angeles, CA
Ability to deliver
36/40.017/20 Reviews9/10 Clients & Experience10/10 Market PresenceService focus
70% Social Media Marketing30% Other -
$1,000+$50 - $99 / hr10 - 49Amsterdam, Netherlands
Ability to deliver
35.8/40.018.4/20 Reviews10/10 Clients & Experience7.4/10 Market PresenceService focus
100% Social Media Marketing -
$10,000+$150 - $199 / hr10 - 49Iowa City, IA
Ability to deliver
35.6/40.016.4/20 Reviews10/10 Clients & Experience9.2/10 Market PresenceService focus
95% Social Media Marketing5% Other -
$5,000+$150 - $199 / hr10 - 49Indianapolis, IN
Ability to deliver
35.2/40.016.6/20 Reviews9.4/10 Clients & Experience9.2/10 Market PresenceService focus
100% Social Media Marketing -
$5,000+$300+ / hr10 - 49Montréal, Canada
Ability to deliver
35.2/40.016.6/20 Reviews10/10 Clients & Experience8.6/10 Market PresenceService focus
90% Social Media Marketing10% Other -
$5,000+$100 - $149 / hr50 - 249Atlanta, GA
Ability to deliver
35/40.016.8/20 Reviews10/10 Clients & Experience8.2/10 Market PresenceService focus
50% Social Media Marketing50% Other -
$5,000+$150 - $199 / hr10 - 49Seattle, WA
Ability to deliver
34.9/40.017.2/20 Reviews10/10 Clients & Experience7.7/10 Market PresenceService focus
100% Social Media Marketing -
$10,000+$200 - $300 / hr10 - 49Austin, TX
Ability to deliver
34.6/40.017.8/20 Reviews8.4/10 Clients & Experience8.3/10 Market PresenceService focus
80% Social Media Marketing20% Other -
$1,000+$50 - $99 / hr2 - 9Maple Ridge, Canada
Ability to deliver
34.4/40.016/20 Reviews10/10 Clients & Experience8.4/10 Market PresenceService focus
90% Social Media Marketing10% Other -
$5,000+$100 - $149 / hr250 - 999San Diego, CA
Ability to deliver
37.4/40.018/20 Reviews10/10 Clients & Experience9.4/10 Market PresenceService focus
25% Social Media Marketing75% Other -
$10,000+$100 - $149 / hr10 - 49Montréal, Canada
Ability to deliver
34.7/40.016.6/20 Reviews10/10 Clients & Experience8.1/10 Market PresenceService focus
55% Social Media Marketing45% Other -
$1,000+$50 - $99 / hr10 - 49București, Romania
Ability to deliver
33.6/40.016.8/20 Reviews10/10 Clients & Experience6.8/10 Market PresenceService focus
65% Social Media Marketing35% Other -
$10,000+$150 - $199 / hr10 - 49Denver, CO
Ability to deliver
33.4/40.017.2/20 Reviews8.6/10 Clients & Experience7.6/10 Market PresenceService focus
85% Social Media Marketing15% Other -
$1,000+$150 - $199 / hr10 - 49Denver, CO
Ability to deliver
37.9/40.018.4/20 Reviews10/10 Clients & Experience9.5/10 Market PresenceService focus
40% Social Media Marketing60% Other -
$1,000+$150 - $199 / hr10 - 49Montréal, Canada
Ability to deliver
33.4/40.019.2/20 Reviews9.6/10 Clients & Experience4.6/10 Market PresenceService focus
75% Social Media Marketing25% Other -
$5,000+$25 - $49 / hr50 - 249Kyiv, Ukraine
Ability to deliver
37.4/40.019/20 Reviews10/10 Clients & Experience8.4/10 Market PresenceService focus
35% Social Media Marketing65% Other -
$5,000+$150 - $199 / hr10 - 49Orlando, FL
Ability to deliver
33.4/40.016/20 Reviews8.1/10 Clients & Experience9.3/10 Market PresenceService focus
60% Social Media Marketing40% Other -
$1,000+$50 - $99 / hr50 - 249Docklands, Australia
Ability to deliver
34.7/40.017.4/20 Reviews9/10 Clients & Experience8.3/10 Market PresenceService focus
45% Social Media Marketing55% Other -
$10,000+$100 - $149 / hr50 - 249Kato Polemidia, Cyprus
Ability to deliver
37.4/40.018/20 Reviews10/10 Clients & Experience9.4/10 Market PresenceService focus
35% Social Media Marketing65% Other -
Undisclosed$50 - $99 / hr2 - 9Birmingham, England
Ability to deliver
33.3/40.017/20 Reviews8.6/10 Clients & Experience7.8/10 Market PresenceService focus
100% Social Media Marketing
Latest Social Media Marketing Articles
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Social Media Marketing Agency FAQs
Looking for a social media marketing agency but not sure where to start? We've put together answers to the most common questions businesses ask when searching for a trusted partner. This FAQ covers what you need to know before hiring a social media marketing agency, from pricing and services to results and red flags.
Clutch features agencies driving engagement and growth across platforms like Instagram, Facebook, and TikTok twice a year based on a proprietary methodology. The top social media marketing agencies for Fall 2025 include:
An agency brings platform-specific expertise, creative resources, and data-driven processes that are hard to replicate in-house without significant investment. Companies often see faster growth, lower cost per acquisition, and stronger brand consistency when specialists run their channels.
Pricing varies based on several key factors, including scope, platform mix, and agency reputation. Based on data gathered by Clutch, the majority of SMM projects fall under $10,000, with hourly rates clustering between $25 – $49.
When preparing a budget for your social media marketing project, another thing to keep in mind is that agency fees are separate for ad spend and ad creation costs. For example, a mid-market e-commerce brand might pay $4,000 per month for content and management, plus a $5,000 – $10,000 monthly ad budget during peak seasons.
A social media marketing agency plans, builds, and optimizes a brand’s presence across platforms such as Facebook, Instagram, LinkedIn, TikTok, and X. These service providers are dedicated to partnering with businesses, organizations, and individual brands. Their typical engagements start with a deep dive into audience research and business goals, followed by channel selection, content calendars, creative production, community management, and paid campaign execution. Furthermore, they continually analyze performance data to refine tactics and maximize ROI.
Social media marketing agencies are committed to personalizing their approach and solutions to best fit their clients. Most firms bundle services into retainer or project packages that can include:
- Strategy and channel planning
- Organic content creation (e.g., posts, reels, stories, shorts)
- Community management and crisis response
- Paid ad management and A/B testing
- Influencer or creator collaborations
- Social listening, reporting, and sentiment analysis
Larger agencies often add complementary services like email marketing, SEO, or full-funnel creative to keep messaging consistent across channels.
Choosing the right social media marketing team is as important as the campaign ideas you have in mind. When selecting the ideal provider, start by identifying and clarifying your brand’s unique goals—brand awareness, lead gen, direct sales, or customer support. Then evaluate agencies on these following criteria:
- Relevant case studies and measurable outcomes
- Creative quality and platform expertise
- Communication style and reporting cadence
- Pricing transparency and contract flexibility
- Cultural and time-zone alignment
Shortlist two or three firms, request strategic roadmaps, and compare how each would tailor their approach to your objectives.
- Guaranteed follower counts or “viral” promises
- Lack of platform certifications or documented results
- Vague pricing or hidden ad‐management fees
- One-size-fits-all content with no brand customization
- Poor response times or unclear points of contact
If an agency can’t explain its methodology or show real performance data, keep looking. It’s better to be meticulous than be in an engagement with the wrong team.
- How will you integrate paid and organic tactics?
- Which KPIs do you prioritize for brands like mine?
- What tools do you use for scheduling, monitoring, and reporting?
- How is content approval handled, and who owns the creative assets?
- How do you stay current with algorithm updates and emerging platforms?
When interviewing prospective partners, ask every project-specific question you have in mind — whether it’s related to your niche or the type of service you need. Clear, detailed answers indicate a partner that values transparency and long-term success.
Freelancers can be cost-effective for isolated tasks like post design or ad copywriting. Agencies, however, provide multidisciplinary teams—strategists, designers, analysts—plus established workflows, technology stacks, and backup talent to keep campaigns running smoothly if one person is unavailable.
Common metrics include engagement rate, click-through rate (CTR), cost per lead (CPL), and return on ad spend (ROAS). Furthermore, social media marketing agencies typically combine platform analytics with web tracking tools to attribute conversions accurately and report on both top- and bottom-funnel impact.