Top Social Media Marketing Agencies
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Featured
What are Featured Providers?
$1,000+Undisclosed250 - 999Harrisburg, PAServices provided
See all 441 projectsWebFX is a digital marketing agency specializing in services such as SEO, PPC, and Social Media Marketing, including Social Media Advertising and Strategy. According to the reviews, they maintain a highly organized project management approach and consistently deliver projects on time. Impressively, about 75% of reviewers praise WebFX for their professional communication and quick responsiveness, while 80% emphasize their expertise and the positive impact on lead generation and brand awareness.
$5,000+$100 - $149 / hr50 - 249Pleasant Grove, UTServices provided
See all 361 projectsDisruptive Advertising is a digital marketing agency specializing in social media marketing, PPC, and online branding strategies to drive lead generation and revenue growth. Reviews highlight their strong project management, responsiveness, and ability to deliver measurable results, such as increased revenue by 77% and 5X growth for clients. Over 90% of reviewers praise their authentic engagement and alignment with client values.
$5,000+$100 - $149 / hr50 - 249Atlanta, GAServices provided
See all 40 projectsSociallyin is a digital marketing agency specializing in social media management, social media strategy, and influencer management services. Their reviews highlight a 100% satisfaction rate, praising their flexibility, creativity, and responsiveness. Clients appreciate their ability to deliver tailored solutions, resulting in significant growth in social media followership and engagement, with many noting Sociallyin's excellent project management and communication skills.
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$5,000+$25 - $49 / hr2 - 9Cluj-Napoca, Romania
Services provided
Fortune Soft, a small mobile application development firm, is based in Cluj-Napoca, Romania. Their services include Mobile App Development and Web Development.
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$5,000+$25 - $49 / hr2 - 9
Services provided
Established in 2014, One More Pixel is a website development company. The team specializes in Web Development and Advertising and is located in Mexico City, Mexico and.
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Featured
What are Featured Providers?
$10,000+$200 - $300 / hr10 - 49Austin, TXServices provided
See all 5 projectsIron Roots is a digital marketing agency specializing in social media management and strategy, online branding, and social media advertising. Reviewers consistently praise their strategic insights and timely project delivery, resulting in increased engagement and growth in online presence. Impressively, 100% of reviewers noted their responsive communication, and over 80% highlighted Iron Roots' proactive and collaborative approach.
$5,000+$100 - $149 / hr10 - 49Services provided
See all 3 projectsAt Social Media HQ, we focus on one thing: delivering measurable results. We combine high-impact content creation, data-driven strategy, and hands-on community management to help brands grow
Read more$50,000+$150 - $199 / hr10 - 49Toronto, CanadaServices provided
See all 16 projectsHotspex Media is a digital marketing agency specializing in social media advertising and digital strategy. A comprehensive analysis of their Clutch.co reviews reveals a 100% satisfaction rate, emphasizing their exceptional attention to detail and project management skills. Notable feedback highlights their expertise in social media campaigns and digital branding, with clients praising their ability to drive brand awareness and improve online reputation.
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$1,000+Undisclosed2 - 9Preston, England
Services provided
Small social media marketing company Off Piste, is in Preston, England. Their services include Social Media Marketing and Search Engine Optimization.
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$5,000+Undisclosed2 - 9Las Condes, Chile
Services provided
Mobile & App Marketing company Creador was founded in 2007. The company provides Mobile & App Marketing and Social Media Marketing, and is small.
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$10,000+$100 - $149 / hr2 - 9Redondo Beach, CA
Services provided
Social media marketing firm Starfish PR was established in 2002. The team specializes in Social Media Marketing and Public Relations and is in Redondo Beach, California.
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$1,000+$25 - $49 / hr2 - 9Palotina, Brazil
Services provided
AZZ Agência de Marketing e Publicidade Digital, a small social media marketing agency, is headquartered in Palotina, Brazil. The team offers Social Media Marketing and Web Design.
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$1,000+$50 - $99 / hr2 - 9Sarasota, FL
Services provided
Small PPC company Wayne Marketing, is in Sarasota, Florida. Their services include Pay Per Click and Social Media Marketing.
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Featured
What are Featured Providers?
$1,000+$50 - $99 / hr2 - 9Sydney, AustraliaServices provided
See all 34 projectsSoup Agency is a dynamic digital marketing firm specializing in Social Media Marketing, Social Media Advertising, and Social Media Strategy. The agency has received overwhelmingly positive feedback, with clients frequently praising their responsiveness, expertise, and ability to exceed expectations. Nearly all reviews highlight their impressive project management and proactive approach, with 100% of reviewers noting their valuable insights and dedication to client success.
$1,000+$25 - $49 / hr250 - 999Ciudad de México, MexicoServices provided
See all 14 projectsSUBE Digital Agency specializes in Social Media Marketing, Digital Marketing, and Social Media Strategy, consistently delivering tailored solutions and impressive results for their clients. With a 100% positive feedback rate, clients praise their project management, execution, and understanding of business needs, highlighting increased leads, conversions, and social media engagement. Their customer service and adaptability are also frequently lauded.
$5,000+$150 - $199 / hr50 - 249New York, NYServices provided
See all 42 projectsMoburst is a versatile digital marketing agency specializing in social media marketing, online branding, and social media strategy. Across their reviews, 100% of clients highlight their impressive project management, communication, and ability to integrate campaigns into cohesive brand narratives. Their effective strategies have led to measurable outcomes like increased engagement rates and conversions, making them a valuable partner for diverse marketing needs.
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$5,000+$200 - $300 / hr2 - 9Murarrie, Australia
Services provided
Pitch Public Relations is a social media marketing company. Based in Murarrie, Australia, the team specializes in Social Media Marketing and Public Relations.
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$5,000+$150 - $199 / hr2 - 9Berlin, Germany
Services provided
Ease - digital entertainment agency, a Digital Strategy company, was founded in 2009. They provides Digital Strategy and Social Media Marketing.
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Featured
What are Featured Providers?
$1,000+$150 - $199 / hr10 - 49Toronto, CanadaServices provided
See all 22 projectsVolterra is a digital marketing firm specializing in social media strategy, content development, and online branding. Clients highlight their impressive expertise, with 100% of reviewers noting their project management skills and adaptability. Volterra's services consistently yield positive outcomes, such as increased engagement and brand awareness, showcasing their ability to effectively navigate various social media platforms.
$5,000+$50 - $99 / hr10 - 49Berlin, GermanyServices provided
See all 48 projectsMONSOON is a digital marketing agency specializing in social media strategy, online branding, and social media advertising. Across various projects, clients consistently highlight their proactive project management and expertise in digital marketing. Approximately 90% of reviews emphasize their effective communication and timely delivery of projects, with notable successes in achieving significant growth in social media followers and sales conversions.
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$1,000+< $25 / hr2 - 9Des Moines, IA
Services provided
Group C is an Email Marketing company in Des Moines, Iowa. They provide Email Marketing and Advertising and were launched in 2017.
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$1,000+< $25 / hr2 - 9Noida, India
Services provided
Qualcentric Web Solutions, an Advertising company, was launched in 2013. The small team specializes in Advertising and Social Media Marketing.
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UndisclosedUndisclosed2 - 9Monterrey, Mexico
Services provided
Diez & Uno. Is a branding company based in Monterrey, Mexico. The team provides Branding and Digital Strategy.
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$5,000+$150 - $199 / hr2 - 9Wien, Austria
Services provided
Adsup Agency is a small social media marketing firm launched in 2018. Their services include Social Media Marketing and Advertising.
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UndisclosedUndisclosed2 - 9Montevideo, Uruguay
Services provided
Digital Future is a SEO services firm. Their small team is in Montevideo, Uruguay. Their services include Search Engine Optimization and Social Media Marketing.
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UndisclosedUndisclosed2 - 9Ajman, United Arab Emirates
Services provided
Social X, a small social media marketing agency, is headquartered in Ajman, United Arab Emirates. The team focuses on Social Media Marketing and Branding.
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$1,000+$25 - $49 / hr2 - 9Virar, India
Services provided
Web Technologies Group is a small SEO agency. Launched in 2016, the team offers Search Engine Optimization and Social Media Marketing.
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$10,000+$150 - $199 / hr2 - 9Varsity Lakes, Australia
Services provided
RocketFIN is a Varsity Lakes, Australia-based Digital Strategy company. The team offers Digital Strategy and Pay Per Click.
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UndisclosedUndisclosed2 - 9Galway, Ireland
Services provided
GK Media, a small Business Consulting company, is headquartered in Galway, Ireland. The team offers Business Consulting and Social Media Marketing.
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UndisclosedUndisclosed2 - 9Milano, Italy
Services provided
Established in 2007, 56 Factory Media Production is a social media marketing firm. The team provides Social Media Marketing and Video Production.
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UndisclosedUndisclosed2 - 9Jersey City, NJ
Services provided
First and Last PR is a public relations firm headquartered in Jersey City, New Jersey. They focus on Public Relations and Social Media Marketing.
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$1,000+$50 - $99 / hr2 - 9Heidelberg, Germany
Services provided
Di.Ri Social Media is a social media marketing firm established in 2017. The team focuses on Social Media Marketing and Content Marketing.
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$5,000+$100 - $149 / hr2 - 9
Services provided
Based in Brisbane, Australia, Video Visible is a small video production company. Their services include Video Production and Search Engine Optimization.
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$1,000+$25 - $49 / hr2 - 9
Services provided
EXOND is a social media marketing company. Their team is based in Zagreb, Croatia. The company provides Social Media Marketing and Digital Strategy.
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$5,000+$100 - $149 / hr2 - 9
Services provided
Poseek is a small branding agency based in Toronto, Canada and Hong Kong. Their services include Branding and Social Media Marketing.
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$1,000+$50 - $99 / hr2 - 9
Services provided
Social media marketing firm Digilocal is located in Mumbai, India. Launched in 2015, the team offers Social Media Marketing and Digital Strategy.
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$1,000+Undisclosed2 - 9
Services provided
OrangePie Marketing, a small Digital Strategy company, is in Toronto, Canada. The team offers Digital Strategy and Social Media Marketing.
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$1,000+Undisclosed2 - 9Cumberland, RI
Services provided
Established in 2012, Sean McVeigh Media is a video production company. Their services include Video Production and Search Engine Optimization.
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$1,000+$50 - $99 / hr2 - 9Tilton, NH
Services provided
Founded in 2010, Web Smart Advisors is a web design company. The team focuses on Web Design and Social Media Marketing.
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UndisclosedUndisclosed2 - 9
Services provided
Icónica Brand and Business Development is a branding agency. They were launched in 2013, and their services include Branding and Search Engine Optimization.
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$1,000+$150 - $199 / hr2 - 9Birmingham, MI
Services provided
The midnight oil group is a Birmingham, Michigan-based graphic design agency. Established in 2012, the team specializes in Graphic Design and Social Media Marketing.
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UndisclosedUndisclosed2 - 9Gillette, WY
Services provided
SEO services firm WebPros Media was established in 2007. The team focuses on Search Engine Optimization and Web Design.
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UndisclosedUndisclosed2 - 9Orem, UT
Services provided
The LE Brands is a small web design company launched in 2014. Their services include Web Design and Branding.
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UndisclosedUndisclosed2 - 9Casablanca, Morocco
Services provided
Social media marketing company IGNITECH was founded in 2018. The team provides Social Media Marketing and Web Design.
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$1,000+Undisclosed2 - 9Washington, DC
Services provided
Social media marketing agency Dijital Boost was launched in 2017. The small team specializes in Social Media Marketing and Email Marketing.
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$1,000+< $25 / hr2 - 9Lahore, Pakistan
Services provided
Dreamstouch is a social media marketing firm in Lahore, Pakistan. Their services include Social Media Marketing and Email Marketing.
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$1,000+$100 - $149 / hr2 - 9Greensboro, NC
Services provided
Magnetic Ideas is a SEO services firm established in 2012. The small team offers Search Engine Optimization and Social Media Marketing.
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$1,000+$100 - $149 / hr2 - 9Lexington, KY
Services provided
Social media marketing agency SAGE Marketing LLC specializes in Social Media Marketing and Branding. They were established in 2017.
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UndisclosedUndisclosed2 - 9Napa, CA
Services provided
Diffuse Digital Marketing is a SEO agency in Napa, California. Established in 2018, the team provides Search Engine Optimization and Social Media Marketing.
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UndisclosedUndisclosed2 - 9Heroica Puebla de Zaragoza, Mexico
Services provided
Launched in 2006, Top Web Puebla is a small Heroica Puebla de Zaragoza, Mexico-based web design company. Their services include Web Design and Search Engine Optimization.
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$1,000+< $25 / hr2 - 9Marrakech, Morocco
Services provided
Founded in 2015, h&b web is a small Marrakech, Morocco-based social media marketing company. Their team offers Social Media Marketing and Web Design.
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UndisclosedUndisclosed2 - 9Clearwater, FL
Services provided
SERPWARS is a social media marketing agency launched in 2017. The team provides Social Media Marketing and Web Design and is headquartered in Clearwater, Florida.
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UndisclosedUndisclosed2 - 9Barrie, Canada
Services provided
Small SEO services firm VY Web Design, is headquartered in Barrie, Canada. The team provides Search Engine Optimization and Web Design.
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UndisclosedUndisclosed2 - 9Islamabad, Pakistan
Services provided
The E Media is a web design company based in Islamabad, Pakistan. The team provides Web Design and Social Media Marketing.
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UndisclosedUndisclosed2 - 9Grosse Pointe Farms, MI
Services provided
Savvy Advertising Solutions Inc. Is an Advertising company launched in 2007. Their services include Advertising and Social Media Marketing.
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$1,000+< $25 / hr2 - 9
Services provided
Biz Buddy is a social media marketing agency. The small Surat, India-based team offers Social Media Marketing and Digital Strategy. The company was established in 2015.
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UndisclosedUndisclosed2 - 9Elgin, IL
Services provided
Brand Evolution is a small SEO services firm headquartered in Elgin, Illinois. Their services include Search Engine Optimization and Web Design.
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$10,000+$25 - $49 / hr2 - 9Coimbatore, India
Services provided
Established in 2018, Third Law is a Content Marketing company. The firm specializes in Content Marketing and Social Media Marketing, and is small.
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$5,000+$150 - $199 / hr2 - 9Richmond, Canada
Services provided
Established in 2019, JD Leads Online, a small Advertising company, is in Richmond, Canada. Their team focuses on Advertising and Social Media Marketing.
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$1,000+Undisclosed2 - 9Wellington, New Zealand
Services provided
Feature Avenue is a social media marketing company established in 2019. The team offers Social Media Marketing and Web Design.
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Undisclosed$50 - $99 / hr2 - 9İstanbul, Türkiye
Services provided
Established in 2018, Sirkhet, a small social media marketing firm, is headquartered in İstanbul, Türkiye. Their services include Social Media Marketing and Search Engine Optimization.
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Get My MatchesWhy Trust Clutch
At Clutch, we believe trust is the foundation of every business relationship. Our mission is to help buyers make confident, data-backed decisions informed by real client experiences.
Every review on Clutch undergoes a rigorous, human-led verification process to make sure it’s valid. Our team of specialists confirms the identity of each reviewer, ensures the project is legitimate, and only publishes reviews that meet our strict criteria.
Verification doesn’t stop at the point of publication. Our Trust & Safety team routinely audits older reviews against our guidelines. When reviews fall short of our standards, we remove them.
We evaluate service providers using a structured methodology that combines:
- In-depth client interviews and ratings
- Comprehensive project details
- Market presence
- Portfolio examples and industry recognition
This data powers tools like the Leaders Matrix, which helps you compare agencies directly. Our research team curates rankings by weighing verified reviews most heavily, so the most trusted and experienced providers rise to the top.
Using this unique combination of verified client feedback and provider-supplied insights, Clutch distills the most important details into clear, digestible summaries so you have everything you need to make confident, informed decisions quickly.
We take fraud seriously. Providers who violate our guidelines may face lower rankings, restricted visibility, or removal from the platform altogether.
Clutch’s commitment to transparency is ongoing. We’re constantly refining our systems to protect the integrity of reviews and support you in finding the right agency.
List of the Top 15 Social Media Marketing Companies
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$1,000+$100 - $149 / hr10 - 49Montreal, Canada
Ability to deliver
39/40.019.4/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
70% Social Media Marketing30% Other -
$1,000+$50 - $99 / hr10 - 49Atlanta, GA
Ability to deliver
38.6/40.018.6/20 Reviews10/10 Clients & Experience10/10 Market PresenceService focus
70% Social Media Marketing30% Other -
$1,000+$150 - $199 / hr10 - 49Toronto, Canada
Ability to deliver
37.9/40.018.6/20 Reviews10/10 Clients & Experience9.3/10 Market PresenceService focus
100% Social Media Marketing -
$25,000+$150 - $199 / hr10 - 49Chattanooga, TN
Ability to deliver
37.3/40.017.4/20 Reviews10/10 Clients & Experience9.9/10 Market PresenceService focus
70% Social Media Marketing30% Other -
$5,000+$150 - $199 / hr10 - 49London, England
Ability to deliver
36.5/40.017.4/20 Reviews10/10 Clients & Experience9.1/10 Market PresenceService focus
70% Social Media Marketing30% Other -
$10,000+$150 - $199 / hr10 - 49Northfield, IL
Ability to deliver
36.5/40.017/20 Reviews10/10 Clients & Experience9.5/10 Market PresenceService focus
70% Social Media Marketing30% Other -
$5,000+$150 - $199 / hr10 - 49Fishers, IN
Ability to deliver
38.5/40.019.2/20 Reviews10/10 Clients & Experience9.3/10 Market PresenceService focus
50% Social Media Marketing50% Other -
$5,000+$100 - $149 / hr10 - 49Brooklyn, NY
Ability to deliver
39.5/40.020/20 Reviews10/10 Clients & Experience9.5/10 Market PresenceService focus
45% Social Media Marketing55% Other -
$5,000+$50 - $99 / hr2 - 9London, England
Ability to deliver
36.1/40.017.2/20 Reviews10/10 Clients & Experience8.9/10 Market PresenceService focus
75% Social Media Marketing25% Other -
$1,000+Undisclosed2 - 9Calgary, Canada
Ability to deliver
36.1/40.017.2/20 Reviews10/10 Clients & Experience8.8/10 Market PresenceService focus
95% Social Media Marketing5% Other -
$1,000+$100 - $149 / hr50 - 249Los Angeles, CA
Ability to deliver
36/40.017/20 Reviews9/10 Clients & Experience10/10 Market PresenceService focus
70% Social Media Marketing30% Other -
$1,000+$50 - $99 / hr10 - 49Amsterdam, Netherlands
Ability to deliver
35.8/40.018.4/20 Reviews10/10 Clients & Experience7.4/10 Market PresenceService focus
100% Social Media Marketing -
$10,000+$150 - $199 / hr10 - 49Iowa City, IA
Ability to deliver
35.6/40.016.4/20 Reviews10/10 Clients & Experience9.2/10 Market PresenceService focus
95% Social Media Marketing5% Other -
$5,000+$150 - $199 / hr10 - 49Indianapolis, IN
Ability to deliver
35.2/40.016.6/20 Reviews9.4/10 Clients & Experience9.2/10 Market PresenceService focus
100% Social Media Marketing -
$5,000+$300+ / hr10 - 49Montréal, Canada
Ability to deliver
35.2/40.016.6/20 Reviews10/10 Clients & Experience8.6/10 Market PresenceService focus
90% Social Media Marketing10% Other -
$5,000+$100 - $149 / hr50 - 249Atlanta, GA
Ability to deliver
35/40.016.8/20 Reviews10/10 Clients & Experience8.2/10 Market PresenceService focus
50% Social Media Marketing50% Other -
$5,000+$150 - $199 / hr10 - 49Seattle, WA
Ability to deliver
34.9/40.017.2/20 Reviews10/10 Clients & Experience7.7/10 Market PresenceService focus
100% Social Media Marketing -
$10,000+$200 - $300 / hr10 - 49Austin, TX
Ability to deliver
34.6/40.017.8/20 Reviews8.4/10 Clients & Experience8.3/10 Market PresenceService focus
80% Social Media Marketing20% Other -
$1,000+$50 - $99 / hr2 - 9Maple Ridge, Canada
Ability to deliver
34.4/40.016/20 Reviews10/10 Clients & Experience8.4/10 Market PresenceService focus
90% Social Media Marketing10% Other -
$5,000+$100 - $149 / hr250 - 999San Diego, CA
Ability to deliver
37.4/40.018/20 Reviews10/10 Clients & Experience9.4/10 Market PresenceService focus
25% Social Media Marketing75% Other -
$10,000+$100 - $149 / hr10 - 49Montréal, Canada
Ability to deliver
34.7/40.016.6/20 Reviews10/10 Clients & Experience8.1/10 Market PresenceService focus
55% Social Media Marketing45% Other -
$1,000+$50 - $99 / hr10 - 49București, Romania
Ability to deliver
33.6/40.016.8/20 Reviews10/10 Clients & Experience6.8/10 Market PresenceService focus
65% Social Media Marketing35% Other -
$10,000+$150 - $199 / hr10 - 49Denver, CO
Ability to deliver
33.4/40.017.2/20 Reviews8.6/10 Clients & Experience7.6/10 Market PresenceService focus
85% Social Media Marketing15% Other -
$1,000+$150 - $199 / hr10 - 49Denver, CO
Ability to deliver
37.9/40.018.4/20 Reviews10/10 Clients & Experience9.5/10 Market PresenceService focus
40% Social Media Marketing60% Other -
$1,000+$150 - $199 / hr10 - 49Montréal, Canada
Ability to deliver
33.4/40.019.2/20 Reviews9.6/10 Clients & Experience4.6/10 Market PresenceService focus
75% Social Media Marketing25% Other -
$5,000+$25 - $49 / hr50 - 249Kyiv, Ukraine
Ability to deliver
37.4/40.019/20 Reviews10/10 Clients & Experience8.4/10 Market PresenceService focus
35% Social Media Marketing65% Other -
$5,000+$150 - $199 / hr10 - 49Orlando, FL
Ability to deliver
33.4/40.016/20 Reviews8.1/10 Clients & Experience9.3/10 Market PresenceService focus
60% Social Media Marketing40% Other -
$1,000+$50 - $99 / hr50 - 249Docklands, Australia
Ability to deliver
34.7/40.017.4/20 Reviews9/10 Clients & Experience8.3/10 Market PresenceService focus
45% Social Media Marketing55% Other -
$10,000+$100 - $149 / hr50 - 249Kato Polemidia, Cyprus
Ability to deliver
37.4/40.018/20 Reviews10/10 Clients & Experience9.4/10 Market PresenceService focus
35% Social Media Marketing65% Other -
Undisclosed$50 - $99 / hr2 - 9Birmingham, England
Ability to deliver
33.3/40.017/20 Reviews8.6/10 Clients & Experience7.8/10 Market PresenceService focus
100% Social Media Marketing
Latest Social Media Marketing Articles
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Social Media Marketing Agency FAQs
Looking for a social media marketing agency but not sure where to start? We've put together answers to the most common questions businesses ask when searching for a trusted partner. This FAQ covers what you need to know before hiring a social media marketing agency, from pricing and services to results and red flags.
Clutch features agencies driving engagement and growth across platforms like Instagram, Facebook, and TikTok twice a year based on a proprietary methodology. The top social media marketing agencies for Fall 2025 include:
An agency brings platform-specific expertise, creative resources, and data-driven processes that are hard to replicate in-house without significant investment. Companies often see faster growth, lower cost per acquisition, and stronger brand consistency when specialists run their channels.
Pricing varies based on several key factors, including scope, platform mix, and agency reputation. Based on data gathered by Clutch, the majority of SMM projects fall under $10,000, with hourly rates clustering between $25 – $49.
When preparing a budget for your social media marketing project, another thing to keep in mind is that agency fees are separate for ad spend and ad creation costs. For example, a mid-market e-commerce brand might pay $4,000 per month for content and management, plus a $5,000 – $10,000 monthly ad budget during peak seasons.
A social media marketing agency plans, builds, and optimizes a brand’s presence across platforms such as Facebook, Instagram, LinkedIn, TikTok, and X. These service providers are dedicated to partnering with businesses, organizations, and individual brands. Their typical engagements start with a deep dive into audience research and business goals, followed by channel selection, content calendars, creative production, community management, and paid campaign execution. Furthermore, they continually analyze performance data to refine tactics and maximize ROI.
Social media marketing agencies are committed to personalizing their approach and solutions to best fit their clients. Most firms bundle services into retainer or project packages that can include:
- Strategy and channel planning
- Organic content creation (e.g., posts, reels, stories, shorts)
- Community management and crisis response
- Paid ad management and A/B testing
- Influencer or creator collaborations
- Social listening, reporting, and sentiment analysis
Larger agencies often add complementary services like email marketing, SEO, or full-funnel creative to keep messaging consistent across channels.
Choosing the right social media marketing team is as important as the campaign ideas you have in mind. When selecting the ideal provider, start by identifying and clarifying your brand’s unique goals—brand awareness, lead gen, direct sales, or customer support. Then evaluate agencies on these following criteria:
- Relevant case studies and measurable outcomes
- Creative quality and platform expertise
- Communication style and reporting cadence
- Pricing transparency and contract flexibility
- Cultural and time-zone alignment
Shortlist two or three firms, request strategic roadmaps, and compare how each would tailor their approach to your objectives.
- Guaranteed follower counts or “viral” promises
- Lack of platform certifications or documented results
- Vague pricing or hidden ad‐management fees
- One-size-fits-all content with no brand customization
- Poor response times or unclear points of contact
If an agency can’t explain its methodology or show real performance data, keep looking. It’s better to be meticulous than be in an engagement with the wrong team.
- How will you integrate paid and organic tactics?
- Which KPIs do you prioritize for brands like mine?
- What tools do you use for scheduling, monitoring, and reporting?
- How is content approval handled, and who owns the creative assets?
- How do you stay current with algorithm updates and emerging platforms?
When interviewing prospective partners, ask every project-specific question you have in mind — whether it’s related to your niche or the type of service you need. Clear, detailed answers indicate a partner that values transparency and long-term success.
Freelancers can be cost-effective for isolated tasks like post design or ad copywriting. Agencies, however, provide multidisciplinary teams—strategists, designers, analysts—plus established workflows, technology stacks, and backup talent to keep campaigns running smoothly if one person is unavailable.
Common metrics include engagement rate, click-through rate (CTR), cost per lead (CPL), and return on ad spend (ROAS). Furthermore, social media marketing agencies typically combine platform analytics with web tracking tools to attribute conversions accurately and report on both top- and bottom-funnel impact.