Top Social Media Marketing Agencies
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Featured
What are Featured Providers?
$1,000+Undisclosed250 - 999Harrisburg, PAServices provided
See all 441 projectsWebFX is a digital marketing agency specializing in services such as SEO, PPC, and Social Media Marketing, including Social Media Advertising and Strategy. According to the reviews, they maintain a highly organized project management approach and consistently deliver projects on time. Impressively, about 75% of reviewers praise WebFX for their professional communication and quick responsiveness, while 80% emphasize their expertise and the positive impact on lead generation and brand awareness.
$5,000+$100 - $149 / hr50 - 249Pleasant Grove, UTServices provided
See all 361 projectsDisruptive Advertising is a digital marketing agency specializing in social media marketing, PPC, and online branding strategies to drive lead generation and revenue growth. Reviews highlight their strong project management, responsiveness, and ability to deliver measurable results, such as increased revenue by 77% and 5X growth for clients. Over 90% of reviewers praise their authentic engagement and alignment with client values.
$5,000+$100 - $149 / hr50 - 249Atlanta, GAServices provided
See all 40 projectsSociallyin is a digital marketing agency specializing in social media management, social media strategy, and influencer management services. Their reviews highlight a 100% satisfaction rate, praising their flexibility, creativity, and responsiveness. Clients appreciate their ability to deliver tailored solutions, resulting in significant growth in social media followership and engagement, with many noting Sociallyin's excellent project management and communication skills.
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$10,000+$50 - $99 / hr250 - 999
Services provided
Nonstop Marketing is a Digital Strategy company. Based in San Diego , California, the agency was launched in 2000. Their services include Digital Strategy and Social Media Marketing.
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$1,000+$100 - $149 / hr2 - 9Singapore, Singapore
Services provided
Wildflower Social is a social media marketing agency. They are in Singapore, Singapore. Their team offers Social Media Marketing and Content Marketing.
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Featured
What are Featured Providers?
$10,000+$200 - $300 / hr10 - 49Austin, TXServices provided
See all 5 projectsIron Roots is a digital marketing agency specializing in social media management and strategy, online branding, and social media advertising. Reviewers consistently praise their strategic insights and timely project delivery, resulting in increased engagement and growth in online presence. Impressively, 100% of reviewers noted their responsive communication, and over 80% highlighted Iron Roots' proactive and collaborative approach.
$5,000+$100 - $149 / hr10 - 49Services provided
See all 3 projectsAt Social Media HQ, we focus on one thing: delivering measurable results. We combine high-impact content creation, data-driven strategy, and hands-on community management to help brands grow
Read more$50,000+$150 - $199 / hr10 - 49Toronto, CanadaServices provided
See all 16 projectsHotspex Media is a digital marketing agency specializing in social media advertising and digital strategy. A comprehensive analysis of their Clutch.co reviews reveals a 100% satisfaction rate, emphasizing their exceptional attention to detail and project management skills. Notable feedback highlights their expertise in social media campaigns and digital branding, with clients praising their ability to drive brand awareness and improve online reputation.
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UndisclosedUndisclosed10 - 49Cary, NC
Services provided
Triangle Direct Media is a social media marketing company located in Cary, North Carolina. They focus on Social Media Marketing and Search Engine Optimization.
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$1,000+$100 - $149 / hr10 - 49Singapore, Singapore
Services provided
Myware Pte Ltd is a website development firm. They focus on Web Development and Social Media Marketing and are based in Singapore, Singapore.
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$10,000+$100 - $149 / hr50 - 249New York, NY
Services provided
See all 1 projectsThe HOW Agency, a 5W Company offers Social Media Management and Digital Marketing services, focusing on social brand awareness and engagement. The reviews highlight their impressive project management, responsive communication, and effective social strategies, though there is a suggestion to improve graphic design quality. Overall, their services led to significant increases in social media engagements and impressions.
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UndisclosedUndisclosed50 - 249Tampa, FL
Services provided
Founded in 2023, The Daft Company, LLC is a Sales Outsourcing company. Headquartered in Tampa, Florida, the team focuses on Sales Outsourcing and Staffing.
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$1,000+$25 - $49 / hr10 - 49
Services provided
Established in 2023, Triple Union is a branding agency. Their services include Branding and Digital Strategy.
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Featured
What are Featured Providers?
$1,000+$50 - $99 / hr2 - 9Sydney, AustraliaServices provided
See all 34 projectsSoup Agency is a dynamic digital marketing firm specializing in Social Media Marketing, Social Media Advertising, and Social Media Strategy. The agency has received overwhelmingly positive feedback, with clients frequently praising their responsiveness, expertise, and ability to exceed expectations. Nearly all reviews highlight their impressive project management and proactive approach, with 100% of reviewers noting their valuable insights and dedication to client success.
$1,000+$25 - $49 / hr250 - 999Ciudad de México, MexicoServices provided
See all 14 projectsSUBE Digital Agency specializes in Social Media Marketing, Digital Marketing, and Social Media Strategy, consistently delivering tailored solutions and impressive results for their clients. With a 100% positive feedback rate, clients praise their project management, execution, and understanding of business needs, highlighting increased leads, conversions, and social media engagement. Their customer service and adaptability are also frequently lauded.
$5,000+$150 - $199 / hr50 - 249New York, NYServices provided
See all 42 projectsMoburst is a versatile digital marketing agency specializing in social media marketing, online branding, and social media strategy. Across their reviews, 100% of clients highlight their impressive project management, communication, and ability to integrate campaigns into cohesive brand narratives. Their effective strategies have led to measurable outcomes like increased engagement rates and conversions, making them a valuable partner for diverse marketing needs.
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$1,000+Undisclosed10 - 49Chorley, England
Services provided
TABLAB Creative is a social media marketing company. The small Chorley, England-based team specializes in Social Media Marketing and Content Marketing. The company was established in 2020.
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$1,000+< $25 / hr10 - 49New Delhi, India
Services provided
#HSHDSH - Hash Dash Digital is a Content Marketing company. The team offers Content Marketing and Conversion Optimization, and the firm is based in New Delhi, India.
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Featured
What are Featured Providers?
$1,000+$150 - $199 / hr10 - 49Toronto, CanadaServices provided
See all 22 projectsVolterra is a digital marketing firm specializing in social media strategy, content development, and online branding. Clients highlight their impressive expertise, with 100% of reviewers noting their project management skills and adaptability. Volterra's services consistently yield positive outcomes, such as increased engagement and brand awareness, showcasing their ability to effectively navigate various social media platforms.
$5,000+$50 - $99 / hr10 - 49Berlin, GermanyServices provided
See all 48 projectsMONSOON is a digital marketing agency specializing in social media strategy, online branding, and social media advertising. Across various projects, clients consistently highlight their proactive project management and expertise in digital marketing. Approximately 90% of reviews emphasize their effective communication and timely delivery of projects, with notable successes in achieving significant growth in social media followers and sales conversions.
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$1,000+< $25 / hr10 - 49Ahmedabad, India
Services provided
Be Alive Media is an Advertising company. They are in Ahmedabad, India, and their services include Advertising and Branding.
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$1,000+$100 - $149 / hr10 - 49Miami, FL
Services provided
Cr3ativeGrowth Agency is an Advertising company. Based in Miami, Florida and Pompano Beach, Florida, their team specializes in Advertising and Branding.
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UndisclosedUndisclosed10 - 49Sialkot, Pakistan
Services provided
SEO company Apex Web Designer was founded in 2016. The team specializes in Search Engine Optimization and Social Media Marketing and is in Sialkot, Pakistan.
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$1,000+$25 - $49 / hr10 - 49South Jakarta, Indonesia
Services provided
Founded in 2017, UGrow is a small South Jakarta, Indonesia-based Digital Strategy company. Their services include Digital Strategy and Social Media Marketing.
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$5,000+$50 - $99 / hr10 - 49Kraków, Poland
Services provided
Located in Kraków, Poland, Abanana Advertising is an Advertising company. They focus on Advertising and Public Relations.
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$1,000+Undisclosed10 - 49Kuala Lumpur, Malaysia
Services provided
TIARA DIGITAL ADVERTISING is a social media marketing firm. The team offers Social Media Marketing and Content Marketing, and the firm is located in Kuala Lumpur, Malaysia.
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$1,000+< $25 / hr10 - 49Bengaluru, India
Services provided
Established in 2012, Simpro Business Solutions is a Digital Asset Management company. The team provides Digital Asset Management and Social Media Marketing.
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$5,000+$100 - $149 / hr2 - 9Vancouver, Canada
Services provided
Reformation. Is a social media marketing agency. Located in Vancouver, Canada, their small team focuses on Social Media Marketing and Public Relations. The firm was established in 2012.
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UndisclosedUndisclosed2 - 9
Services provided
VIA Communication is a PR firm. The small Quebec, Canada-based team offers Public Relations and Social Media Marketing. The firm was launched in 2015.
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$1,000+Undisclosed2 - 9
Services provided
Boguslavsky & Co is a small Digital Strategy company in Slovenia and France. Their services include Digital Strategy and Social Media Marketing.
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$1,000+$100 - $149 / hr2 - 9Chadstone, Australia
Services provided
Thinktank Social, a social media marketing firm, is headquartered in Chadstone, Australia. They specialize in Social Media Marketing and Content Marketing.
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Undisclosed$150 - $199 / hr2 - 9Montréal, Canada
Services provided
V3 Digital Inc. Is a social media marketing firm. The team provides Social Media Marketing and Conversion Optimization, and the firm is headquartered in Montréal, Canada.
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UndisclosedUndisclosed2 - 9Colchester, England
Services provided
Squarestar Digital, a PPC agency, was established in 2012. The team specializes in Pay Per Click and Social Media Marketing and is based in Colchester, England.
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$5,000+$50 - $99 / hr2 - 9Pike Road, AL
Services provided
Dogwood Media Solutions is a social media marketing firm. Their team is in Pike Road, Alabama. The firm specializes in Social Media Marketing and Web Design.
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$1,000+< $25 / hr2 - 9Rajamahendravaram, India
Services provided
E-Digital technologies is a social media marketing firm launched in 2022. The agency specializes in Social Media Marketing and Content Marketing.
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$1,000+< $25 / hr2 - 9
Services provided
Founded in 2014, pr2 - Communication Agency is a PR agency. In Sofia, Bulgaria, the team offers Public Relations and Marketing Strategy.
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$1,000+$50 - $99 / hr50 - 249Bengaluru, India
Services provided
See all 1 projectsTechrowth Pvt. Ltd. specializes in IT and marketing services, focusing on lead generation and conversion optimization. Reviews highlight the company's effective communication, data-driven strategies, and timely project delivery. Clients appreciate their cost-effective solutions and excellent support system, making Techrowth Pvt. Ltd. a reliable partner for marketing and IT needs.
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$1,000+$100 - $149 / hr10 - 49London, England
Services provided
Social media marketing firm wonderwork is based in London, England. Their services include Social Media Marketing and Pay Per Click.
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$1,000+$150 - $199 / hr2 - 9Columbus, OH
Services provided
Social media marketing company FYVE Marketing was launched in 2019. The team offers Social Media Marketing and Search Engine Optimization.
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$1,000+$200 - $300 / hr50 - 249Jaipur, India
Services provided
Webmind Softech Pvt ltd is a midsize SEO agency founded in 2011. Their services include Search Engine Optimization and Social Media Marketing.
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$1,000+$50 - $99 / hr2 - 9Surrey, Canada
Services provided
Video production agency Search + Rescue Marketing Agency was founded in 2018. The firm offers Video Production and Social Media Marketing, and is small.
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$1,000+< $25 / hr10 - 49
Services provided
Obiziz is a social media marketing agency. They are located in Ankara, Türkiye, and their services include Social Media Marketing and Web Design.
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$5,000+$25 - $49 / hr10 - 49Bakersfield, CA
Services provided
Established in 2018, YOUR SEO SHOP, a small social media marketing company, is based in Bakersfield, California. Their services include Social Media Marketing and Search Engine Optimization.
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$1,000+$25 - $49 / hr10 - 49Noida, India
Services provided
Founded in 2019, Digital Notebook- A Digital Marketing Agency is a social media marketing firm. Their team focuses on Social Media Marketing and Advertising.
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$1,000+$25 - $49 / hr10 - 49Noida, India
Services provided
Digi Markets is a SEO agency. The firm is in Noida, India. Their services include Search Engine Optimization and Social Media Marketing.
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UndisclosedUndisclosed10 - 49Los Angeles, CA
Services provided
Social media marketing firm Lead Revenue focuses on Social Media Marketing and Search Engine Optimization. They are in Los Angeles, California.
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$1,000+$100 - $149 / hr10 - 49Hong Kong , Hong Kong
Services provided
Digital Zoo Limited, a social media marketing agency, is in Hong Kong , Hong Kong. They specialize in Social Media Marketing and Search Engine Optimization and were founded in 2020.
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$5,000+$150 - $199 / hr10 - 49Levallois-Perret, France
Services provided
Gust, a social media marketing firm, is headquartered in Levallois-Perret, France. Their services include Social Media Marketing and Content Marketing.
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$1,000+$50 - $99 / hr2 - 9Barrie, Canada
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QAFree Inc is a social media marketing firm. Their small team is located in Barrie, Canada and provides Social Media Marketing and Search Engine Optimization. The company was launched in 2019.
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$5,000+$25 - $49 / hr2 - 9Noida, India
Services provided
See all 1 projects2Digit Innovations Pvt. Ltd. provides comprehensive mobile app development services, covering design, frontend and backend development, testing, deployment, and maintenance. Reviews highlight their cost-effectiveness, timely delivery, and meticulous attention to detail, though some suggest offering more options for module execution. Overall, clients appreciate their dedication and consistent performance.
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$5,000+< $25 / hr50 - 249Jaipur, India
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Marketing Mindz is a Cupertino, California-based PPC company. The team specializes in Pay Per Click and Search Engine Optimization.
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$5,000+$50 - $99 / hr10 - 49Edmonton, Canada
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Magnolias Consulting Group is a Marketing Strategy company launched in 2016. Their team focuses on Marketing Strategy and Social Media Marketing.
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$1,000+Undisclosed10 - 49Frankston, Australia
Services provided
Spicy Web is a social media marketing company established in 2009. Their services include Social Media Marketing and Search Engine Optimization.
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$1,000+$100 - $149 / hr2 - 9Sydney, Australia
Services provided
See all 1 projectsWe are a premium digital marketing agency based in Sydney and San Francisco. As a leading and results-driven digital marketing agency, we help businesses in Australia and the United States achieve
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$1,000+$50 - $99 / hr2 - 9
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Rank Tech Digital is a Digital Strategy company in Delhi, India and Gaithersburg, Maryland. Founded in 2021, the team specializes in Digital Strategy and Search Engine Optimization.
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UndisclosedUndisclosed50 - 249
Services provided
Efox Technologies is a custom software development company. Founded in 2007, the team offers Custom Software Development and Web Development. The agency is headquartered in Bareilly, India.
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$5,000+$25 - $49 / hr2 - 9Kolkata, India
Services provided
Social media marketing agency DotCreative specializes in Social Media Marketing and Web Design. They were launched in 2016.
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$1,000+$100 - $149 / hr2 - 9Leigh, England
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Established in 2015, Rainy City Marketing is a small UX design agency. Their team provides UX/UI Design and Social Media Marketing.
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$1,000+$50 - $99 / hr50 - 249Haverhill, MA
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See all 1 projectsFull service marketing company! Helping businesses get the online exposure they deserve!
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$5,000+$100 - $149 / hr1,000 - 9,999Tulsa, OK
Services provided
Cox Local Solutions, a large Advertising company, is headquartered in Tulsa, Oklahoma and Jacksonville, Florida. Their services include Advertising and Digital Strategy.
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$1,000+Undisclosed50 - 249Singapore, Singapore
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Social media marketing firm CPXi Asia is in Singapore, Singapore and Jakarta Selatan, Indonesia. Founded in 2013, the team focuses on Social Media Marketing and Other Digital Marketing.
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Get My MatchesWhy Trust Clutch
At Clutch, we believe trust is the foundation of every business relationship. Our mission is to help buyers make confident, data-backed decisions informed by real client experiences.
Every review on Clutch undergoes a rigorous, human-led verification process to make sure it’s valid. Our team of specialists confirms the identity of each reviewer, ensures the project is legitimate, and only publishes reviews that meet our strict criteria.
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We evaluate service providers using a structured methodology that combines:
- In-depth client interviews and ratings
- Comprehensive project details
- Market presence
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This data powers tools like the Leaders Matrix, which helps you compare agencies directly. Our research team curates rankings by weighing verified reviews most heavily, so the most trusted and experienced providers rise to the top.
Using this unique combination of verified client feedback and provider-supplied insights, Clutch distills the most important details into clear, digestible summaries so you have everything you need to make confident, informed decisions quickly.
We take fraud seriously. Providers who violate our guidelines may face lower rankings, restricted visibility, or removal from the platform altogether.
Clutch’s commitment to transparency is ongoing. We’re constantly refining our systems to protect the integrity of reviews and support you in finding the right agency.
List of the Top 15 Social Media Marketing Companies
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$1,000+$100 - $149 / hr10 - 49Montreal, Canada
Ability to deliver
39/40.019.4/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
70% Social Media Marketing30% Other -
$1,000+$50 - $99 / hr10 - 49Atlanta, GA
Ability to deliver
38.6/40.018.6/20 Reviews10/10 Clients & Experience10/10 Market PresenceService focus
70% Social Media Marketing30% Other -
$1,000+$150 - $199 / hr10 - 49Toronto, Canada
Ability to deliver
37.9/40.018.6/20 Reviews10/10 Clients & Experience9.3/10 Market PresenceService focus
100% Social Media Marketing -
$25,000+$150 - $199 / hr10 - 49Chattanooga, TN
Ability to deliver
37.3/40.017.4/20 Reviews10/10 Clients & Experience9.9/10 Market PresenceService focus
70% Social Media Marketing30% Other -
$5,000+$150 - $199 / hr10 - 49London, England
Ability to deliver
36.5/40.017.4/20 Reviews10/10 Clients & Experience9.1/10 Market PresenceService focus
70% Social Media Marketing30% Other -
$5,000+$150 - $199 / hr10 - 49Fishers, IN
Ability to deliver
38.7/40.019.4/20 Reviews10/10 Clients & Experience9.3/10 Market PresenceService focus
50% Social Media Marketing50% Other -
$10,000+$150 - $199 / hr10 - 49Northfield, IL
Ability to deliver
36.5/40.017/20 Reviews10/10 Clients & Experience9.5/10 Market PresenceService focus
70% Social Media Marketing30% Other -
$5,000+$100 - $149 / hr10 - 49Brooklyn, NY
Ability to deliver
39.5/40.020/20 Reviews10/10 Clients & Experience9.5/10 Market PresenceService focus
45% Social Media Marketing55% Other -
$5,000+$50 - $99 / hr2 - 9London, England
Ability to deliver
36.1/40.017.2/20 Reviews10/10 Clients & Experience8.9/10 Market PresenceService focus
75% Social Media Marketing25% Other -
$1,000+Undisclosed2 - 9Calgary, Canada
Ability to deliver
36.1/40.017.2/20 Reviews10/10 Clients & Experience8.8/10 Market PresenceService focus
95% Social Media Marketing5% Other -
$1,000+$100 - $149 / hr50 - 249Los Angeles, CA
Ability to deliver
36/40.017/20 Reviews9/10 Clients & Experience10/10 Market PresenceService focus
70% Social Media Marketing30% Other -
$1,000+$50 - $99 / hr10 - 49Amsterdam, Netherlands
Ability to deliver
35.8/40.018.4/20 Reviews10/10 Clients & Experience7.4/10 Market PresenceService focus
100% Social Media Marketing -
$10,000+$150 - $199 / hr10 - 49Iowa City, IA
Ability to deliver
35.6/40.016.4/20 Reviews10/10 Clients & Experience9.2/10 Market PresenceService focus
95% Social Media Marketing5% Other -
$5,000+$150 - $199 / hr10 - 49Indianapolis, IN
Ability to deliver
35.2/40.016.6/20 Reviews9.4/10 Clients & Experience9.2/10 Market PresenceService focus
100% Social Media Marketing -
$5,000+$300+ / hr10 - 49Montréal, Canada
Ability to deliver
35.2/40.016.6/20 Reviews10/10 Clients & Experience8.6/10 Market PresenceService focus
90% Social Media Marketing10% Other -
$5,000+$100 - $149 / hr50 - 249Atlanta, GA
Ability to deliver
35/40.016.8/20 Reviews10/10 Clients & Experience8.2/10 Market PresenceService focus
50% Social Media Marketing50% Other -
$5,000+$150 - $199 / hr10 - 49Seattle, WA
Ability to deliver
34.9/40.017.2/20 Reviews10/10 Clients & Experience7.7/10 Market PresenceService focus
100% Social Media Marketing -
$10,000+$200 - $300 / hr10 - 49Austin, TX
Ability to deliver
34.6/40.017.8/20 Reviews8.4/10 Clients & Experience8.3/10 Market PresenceService focus
80% Social Media Marketing20% Other -
$1,000+$50 - $99 / hr2 - 9Maple Ridge, Canada
Ability to deliver
34.4/40.016/20 Reviews10/10 Clients & Experience8.4/10 Market PresenceService focus
90% Social Media Marketing10% Other -
$5,000+$100 - $149 / hr250 - 999San Diego, CA
Ability to deliver
37.4/40.018/20 Reviews10/10 Clients & Experience9.4/10 Market PresenceService focus
25% Social Media Marketing75% Other -
$10,000+$100 - $149 / hr10 - 49Montréal, Canada
Ability to deliver
34.7/40.016.6/20 Reviews10/10 Clients & Experience8.1/10 Market PresenceService focus
55% Social Media Marketing45% Other -
$1,000+$50 - $99 / hr10 - 49București, Romania
Ability to deliver
33.6/40.016.8/20 Reviews10/10 Clients & Experience6.8/10 Market PresenceService focus
65% Social Media Marketing35% Other -
$10,000+$150 - $199 / hr10 - 49Denver, CO
Ability to deliver
33.4/40.017.2/20 Reviews8.6/10 Clients & Experience7.6/10 Market PresenceService focus
85% Social Media Marketing15% Other -
$1,000+$150 - $199 / hr10 - 49Denver, CO
Ability to deliver
37.9/40.018.4/20 Reviews10/10 Clients & Experience9.5/10 Market PresenceService focus
40% Social Media Marketing60% Other -
$1,000+$150 - $199 / hr10 - 49Montréal, Canada
Ability to deliver
33.4/40.019.2/20 Reviews9.6/10 Clients & Experience4.6/10 Market PresenceService focus
75% Social Media Marketing25% Other -
$5,000+$25 - $49 / hr50 - 249Kyiv, Ukraine
Ability to deliver
37.4/40.019/20 Reviews10/10 Clients & Experience8.4/10 Market PresenceService focus
35% Social Media Marketing65% Other -
$5,000+$150 - $199 / hr10 - 49Orlando, FL
Ability to deliver
33.4/40.016/20 Reviews8.1/10 Clients & Experience9.3/10 Market PresenceService focus
60% Social Media Marketing40% Other -
$1,000+$50 - $99 / hr50 - 249Docklands, Australia
Ability to deliver
34.7/40.017.4/20 Reviews9/10 Clients & Experience8.3/10 Market PresenceService focus
45% Social Media Marketing55% Other -
$10,000+$100 - $149 / hr50 - 249Kato Polemidia, Cyprus
Ability to deliver
37.4/40.018/20 Reviews10/10 Clients & Experience9.4/10 Market PresenceService focus
35% Social Media Marketing65% Other -
Undisclosed$50 - $99 / hr2 - 9Birmingham, England
Ability to deliver
33.3/40.017/20 Reviews8.6/10 Clients & Experience7.8/10 Market PresenceService focus
100% Social Media Marketing
Latest Social Media Marketing Articles
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Social Media Marketing Agency FAQs
Looking for a social media marketing agency but not sure where to start? We've put together answers to the most common questions businesses ask when searching for a trusted partner. This FAQ covers what you need to know before hiring a social media marketing agency, from pricing and services to results and red flags.
Clutch features agencies driving engagement and growth across platforms like Instagram, Facebook, and TikTok twice a year based on a proprietary methodology. The top social media marketing agencies for Fall 2025 include:
An agency brings platform-specific expertise, creative resources, and data-driven processes that are hard to replicate in-house without significant investment. Companies often see faster growth, lower cost per acquisition, and stronger brand consistency when specialists run their channels.
Pricing varies based on several key factors, including scope, platform mix, and agency reputation. Based on data gathered by Clutch, the majority of SMM projects fall under $10,000, with hourly rates clustering between $25 – $49.
When preparing a budget for your social media marketing project, another thing to keep in mind is that agency fees are separate for ad spend and ad creation costs. For example, a mid-market e-commerce brand might pay $4,000 per month for content and management, plus a $5,000 – $10,000 monthly ad budget during peak seasons.
A social media marketing agency plans, builds, and optimizes a brand’s presence across platforms such as Facebook, Instagram, LinkedIn, TikTok, and X. These service providers are dedicated to partnering with businesses, organizations, and individual brands. Their typical engagements start with a deep dive into audience research and business goals, followed by channel selection, content calendars, creative production, community management, and paid campaign execution. Furthermore, they continually analyze performance data to refine tactics and maximize ROI.
Social media marketing agencies are committed to personalizing their approach and solutions to best fit their clients. Most firms bundle services into retainer or project packages that can include:
- Strategy and channel planning
- Organic content creation (e.g., posts, reels, stories, shorts)
- Community management and crisis response
- Paid ad management and A/B testing
- Influencer or creator collaborations
- Social listening, reporting, and sentiment analysis
Larger agencies often add complementary services like email marketing, SEO, or full-funnel creative to keep messaging consistent across channels.
Choosing the right social media marketing team is as important as the campaign ideas you have in mind. When selecting the ideal provider, start by identifying and clarifying your brand’s unique goals—brand awareness, lead gen, direct sales, or customer support. Then evaluate agencies on these following criteria:
- Relevant case studies and measurable outcomes
- Creative quality and platform expertise
- Communication style and reporting cadence
- Pricing transparency and contract flexibility
- Cultural and time-zone alignment
Shortlist two or three firms, request strategic roadmaps, and compare how each would tailor their approach to your objectives.
- Guaranteed follower counts or “viral” promises
- Lack of platform certifications or documented results
- Vague pricing or hidden ad‐management fees
- One-size-fits-all content with no brand customization
- Poor response times or unclear points of contact
If an agency can’t explain its methodology or show real performance data, keep looking. It’s better to be meticulous than be in an engagement with the wrong team.
- How will you integrate paid and organic tactics?
- Which KPIs do you prioritize for brands like mine?
- What tools do you use for scheduling, monitoring, and reporting?
- How is content approval handled, and who owns the creative assets?
- How do you stay current with algorithm updates and emerging platforms?
When interviewing prospective partners, ask every project-specific question you have in mind — whether it’s related to your niche or the type of service you need. Clear, detailed answers indicate a partner that values transparency and long-term success.
Freelancers can be cost-effective for isolated tasks like post design or ad copywriting. Agencies, however, provide multidisciplinary teams—strategists, designers, analysts—plus established workflows, technology stacks, and backup talent to keep campaigns running smoothly if one person is unavailable.
Common metrics include engagement rate, click-through rate (CTR), cost per lead (CPL), and return on ad spend (ROAS). Furthermore, social media marketing agencies typically combine platform analytics with web tracking tools to attribute conversions accurately and report on both top- and bottom-funnel impact.