Top BPO Companies in Ukraine
106 Companies
List of the Top Ukraine BPO Services
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What are Featured Providers?
$1,000+< $25 / hr1,000 - 9,999Serves UkraineServices provided
25% Customer Service Outsourcing20% Call Center Services15% Back Office Outsourcing +4 services10% Content Moderation Services10% Data Annotation Services10% Finance & Accounting Outsourcing (FAO)10% Sales OutsourcingSee all 28 projectsHugo Inc. | Top CX Provider is an outsourcing company specializing in customer experience (CX) and support services. The company consistently receives high praise for its effective project management and adaptability, with 100% of reviewers noting the team's ability to seamlessly integrate into existing operations. Approximately 70% of the feedback highlights the company's impressive cultural fit and commitment to quality, with measurable outcomes like increased efficiency and customer satisfaction.
Reviews mention Accessible
The feedback regarding accessibility highlights Hugo's exceptional communication practices. Clients appreciated the availability of multiple channels, including Slack and email, which facilitated seamless coordination and timely updates. One client noted that the team was 'incredibly easy and fun to work with,' emphasizing their responsiveness and approachability. This overall sentiment reflects a strong commitment to maintaining open lines of communication, contributing positively to project collaboration and client satisfaction.-
Customer Support for IT Company
5.0 Aug 24, 2023Always available to connect via slack, email or chat. If we need to pick up the phone it’s never an issue. We have on-going calls as needed. The Hugo team is pretty flexible so it’s not hard to connect.
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Industry Experience
Hugo Inc. has garnered positive feedback across multiple industries, including Financial Services, eCommerce, Automotive, Software, Environmental Services, Advertising & Marketing, Information Technology, and Gaming. Their expertise in customer support, operational efficiency, and content management has consistently been highlighted as a strength. Clients noted significant improvements in response times, customer satisfaction, and overall efficiency. Hugo's ability to adapt to various industry needs, coupled with their commitment to high-quality service, positions them as a valuable partner for businesses seeking to enhance their operations.
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Financial services eCommerce Automotive Food & Beverages Software Information technology Environmental Services Advertising & marketing Gaming MediaWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently commend the company for its exceptional value for money, highlighting that Hugo offers high-quality services at competitive rates. One client noted, 'Good value for cost,' while another emphasized their 'ability to scale services without compromising quality.' Many reviews reflect satisfaction with cost reductions and enhanced operational efficiency, with one client praising an '80% improvement in efficiency' compared to in-house hiring. Overall, the sentiment is overwhelmingly positive, indicating that clients perceive Hugo as a cost-effective partner.Was this helpful?
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$1,000+< $25 / hr50 - 249Serves UkraineServices provided
20% Back Office Outsourcing15% Customer Service Outsourcing15% Data Annotation Services +5 services15% Document Digitization & Management10% Call Center Services10% Content Moderation Services10% Litigation Support Services5% TranscriptionSee all 18 projectsTECHSPEED INC is a data solutions company specializing in data entry, content management, and business process outsourcing. The company is praised for its professionalism and adaptability, with 100% of clients highlighting their responsiveness and 90% appreciating their ability to deliver on time. Clients commend their excellent project management and flexibility, noting a strong customer-first mindset. There were no significant areas for improvement mentioned across reviews.
Reviews mention Great project management
Clients consistently praised TECHSPEED INC for their exceptional project management capabilities. One client noted their 'highly effective' management, highlighting timely communications and adaptability. Another emphasized their 'tight feedback loop' and proactive problem-solving, which made them feel like an extension of their team. Overall, sentiments reflect a strong appreciation for their organized, responsive, and accountable approach, contributing to the success of various projects without notable areas for improvement.-
Lead Gen & Market Research for SaaS Business Mgmt. Provider
5.0 Feb 8, 2023They did great from a project management standpoint, as they were highly responsive to our feedback and concerns. We typically communicated through email and had video calls when needed.
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Call Center & Data Entry for Healthcare Revenue Cycle Co
5.0 Nov 13, 2024We had a pretty tight feedback loop on any issues. Since the product was new, bugs came up frequently, and the team was great at raising flags. They were excellent at project management and became an extension of our staff. We communicated using Slack and used Zoom, Google Meet, and GoTo Meeting. Most of our operations happened via Google Sheets.
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Customer Service Outsourcing for Home Care Agency
5.0 Sep 29, 2025Their project management was highly effective. They had clear timelines, communicated updates regularly, and stayed on schedule. All deliverables were completed on time or ahead of deadline. They were also very responsive—any time I had a question or needed support, they got back to me quickly and made necessary adjustments without delay. Their project management was organized and reliable. What stood out most was their proactive communication and customer-first mindset.
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2 of 2 reviews are 5 starsUnknown avg. project costRead 2 Recent ReviewsReviewed 2 times in the past 6 months
Recent reviews for TECHSPEED INC highlight their exceptional data management and project execution capabilities. Clients praised their professionalism, responsiveness, and ability to deliver accurate information swiftly. One client noted their impressive handling of WordPress data, enhancing both user experience and SEO value. Another commended the volume and speed of election-related data they provided. Overall, feedback indicates high satisfaction, with no significant areas for improvement identified.Was this helpful?
Industry Experience
TechSpeed Inc has demonstrated expertise across various industries including Politics, Home Services, Retail, Financial Services, and Advertising & Marketing. Clients commend their strong project management, responsiveness, and ability to deliver high-quality results efficiently. Overall sentiment reflects satisfaction, particularly in data processing and customer service, making them a suitable fit for organizations requiring reliable data entry, research, and operational support in diverse sectors.
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Software Other Industry Business services Consulting IT Services Nonprofit Real estate Financial services Retail Healthcare Home Services Politics Advertising & marketingWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight TECHSPEED INC's competitive pricing and exceptional value for money. One client noted they chose TECHSPEED for their 'good value for cost,' emphasizing the superior volume and speed of deliverables compared to other vendors. Another pointed out that their pricing fit within budget while maintaining high-quality service. Overall, the sentiment reflects strong satisfaction with the cost-effectiveness and reliability of TECHSPEED's services, with multiple clients expressing no identified areas for improvement.Was this helpful?
$1,000+< $25 / hr1,000 - 9,999Serves UkraineServices provided
30% Customer Service Outsourcing30% Finance & Accounting Outsourcing (FAO)20% Back Office Outsourcing +1 service20% IT Staff AugmentationSee all 7 projectsConnext is a business process outsourcing company specializing in call center services, transaction management, and accounting processes. Reviewers praise Connext for their impressive hiring process, alignment with company values, and capability to rapidly provide skilled personnel. Over 90% of reviewers highlight their effective communication and project management, while some mention the need for increased employee training. The company is recognized for fostering long-term partnerships.
1 of 1 reviews is 5 starsUnknown avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
In the past six months, feedback for Connext has been largely positive, with clients highlighting their effective call center services for events. Notably, one client reported a decrease in guest complaints and praised Connext's impressive hiring process. While communication and project management were deemed satisfactory, there is room for improvement in employee training. Overall, clients appreciate Connext's alignment with their values and the quality of service provided.Was this helpful?
Industry Experience
Connext has demonstrated expertise across various industries, including entertainment, real estate, financial services, software, and business services. Clients commend their ability to quickly scale teams and improve operational efficiencies. The overall sentiment is highly positive, highlighting strengths in communication, talent acquisition, and alignment with client values. This provider appears particularly well-suited for companies in need of outsourcing solutions to enhance productivity, streamline operations, and support growth in a collaborative manner.
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Arts, entertainment & music Real estate Financial services Software Business services Other IndustryWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight Connext's competitive pricing and overall value for money. For instance, one client noted that Connext's pricing fit their budget while aligning with their company values, leading to a successful partnership. Another client emphasized the cost-effectiveness in expanding their operations without the overhead of establishing a legal entity. Overall, the sentiment reflects satisfaction with the balance of cost and quality of service, reinforcing Connext as a reliable outsourcing partner.Was this helpful?
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UndisclosedUndisclosed10 - 49Kharkiv, Ukraine
Services provided
100% Call Center ServicesCampana Call Center is a Kharkiv, Ukraine-based answering service company. They focus on Call Center Services.
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UndisclosedUndisclosed10 - 49Kharkiv, Ukraine
Services provided
50% Translation25% Call Center Services25% Customer Service OutsourcingDealist Solutions is a Translation company. Based in Kharkiv, Ukraine, their team focuses on Translation and Call Center Services.
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Featured
What are Featured Providers?
$1,000+< $25 / hr1,000 - 9,999Serves UkraineServices provided
45% Back Office Outsourcing15% Finance & Accounting Outsourcing (FAO)10% Call Center Services +3 services10% Customer Service Outsourcing10% HR Consulting10% Sales OutsourcingSee all 183 projectsRemote CoWorker is a virtual assistance company offering a wide range of services, including administrative support, customer service, and project management across various industries. The feedback is overwhelmingly positive, with approximately 90% of reviewers highlighting their responsiveness, reliability, and effective communication. Clients frequently praise their team's ability to align with company values and deliver tasks on time, contributing significantly to operational efficiency and productivity improvements.
17 of 17 reviews are 5 starsLess than $10,000 avg. project costRead 17 Recent ReviewsReviewed 17 times in the past 6 months
Recent client feedback highlights Remote CoWorker's strong performance in delivering administrative support across various industries. Clients commend their responsiveness and effective communication, with one noting a significant increase in productivity by 30%. Specific praise includes timely appointment scheduling and efficient handling of inquiries, exemplified by a law firm that successfully hired a qualified law clerk. Overall, sentiment is overwhelmingly positive, with clients expressing satisfaction in both the quality of service and the alignment of company values.Was this helpful?
Industry Experience
Remote CoWorker has demonstrated strength across diverse industries including real estate, legal, medical, and business services. Clients praised their effective communication, responsiveness, and ability to deliver timely results, resulting in increased efficiency and productivity. In real estate, they enhanced appointment setting for agents, while in legal, they matched firms with qualified assistants. The medical sector benefitted from improved administrative workflows. Overall, satisfaction is high across industries, indicating a strong fit for organizations seeking reliable virtual assistance.
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Business services Real estate Advertising & marketing Plumbing Consulting Contracting HVAC Transportation Manufacturing Other industries Hospitality & leisure Nonprofit Insurance Restaurants Education Arts, entertainment & music eCommerce Financial services Construction Beauty & Cosmetics Retail Software Information technology IT Services Food & Beverage Consumer products & services Consumer Products Food & Beverages Other Industry Wellness & Fitness Environmental Services Design Automotive Media Healthcare Sports Publishing Energy & natural resources Legal MedicalWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Overall feedback on Remote CoWorker emphasizes their excellent value for money, with clients frequently noting that the pricing aligns well with their budgets while delivering quality service. For instance, one client mentioned, 'their pricing fit our budget, and they provided good value for cost.' Additionally, another highlighted the efficiency and effectiveness of their virtual assistant, stating, 'the quality is as good as the leads they’re gathering.' The sentiment across reviews indicates a strong appreciation for the cost-effectiveness of their services.Was this helpful?
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$1,000+< $25 / hr250 - 999Serves UkraineServices provided
40% Back Office Outsourcing30% Call Center Services30% Customer Service OutsourcingSee all 11 projectsHelpSquad is a customer service outsourcing company specializing in live chat support, call center augmentation, and virtual assistance across various industries. The company consistently receives high praise for its responsiveness, personalized service, and cost-effective solutions. Approximately 100% of reviewers commend HelpSquad for their attentive project management, while about 70% highlight significant improvements in lead generation and client engagement.
Reviews mention Personable
Clients have consistently praised HelpSquad for their personable approach and personalized level of service. One client highlighted their 'willingness to support our needs to scale up or down,' reinforcing the sentiment that HelpSquad is attentive and adaptable to client requirements. The feedback indicates a strong appreciation for the company's commitment to customer service, with no reported areas for improvement, reflecting an overall positive sentiment regarding their interpersonal interactions.-
Call Center Staff Aug for Higher Education Institution
5.0 Jul 24, 2025The distinction here is their personalized level of service and broad technical depth for the cost.
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Industry Experience
HelpSquad has demonstrated strong expertise across various industries, including Real Estate, Advertising & Marketing, Medical, Manufacturing, and Education. Clients noted exceptional communication and timely project delivery, leading to significant improvements in customer service efficiency, lead generation, and operational cost savings. Overall sentiment is positive, highlighting HelpSquad's adaptability and responsiveness, making them a suitable partner for businesses seeking comprehensive customer support solutions.
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Real estate Education Pharmaceuticals Advertising & marketing Medical Consumer Products Manufacturing Business services Software Supply Chain, Logistics, and Transport HealthcareWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight HelpSquad's affordability and value for money, noting that their pricing fits within budgets while delivering significant results. For instance, one client reported a 33% reduction in labor costs, while another emphasized the excellent service quality at a reasonable price. Overall sentiment reflects satisfaction with the cost-effectiveness of HelpSquad's services, aligning well with client expectations and project outcomes.Was this helpful?
More responsive than most other service providers
Get in TouchHelpSquad is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
$5,000+< $25 / hr1,000 - 9,999Serves UkraineServices provided
30% Call Center Services30% Customer Service Outsourcing10% Back Office Outsourcing +3 services10% Finance & Accounting Outsourcing (FAO)10% IT Staff Augmentation10% Sales OutsourcingSee all 9 projectsSelect VoiceCom is a customer service and sales outsourcing company praised for its ability to enhance client operations through effective team staffing and management. Across reviews, 100% highlight their exemplary project management and communication, often going above expectations. Approximately 85% of reviews mention their cultural alignment and responsiveness, while results include increased sales, customer satisfaction, and overall efficiency.
Industry Experience
Select VoiceCom exhibits strong capabilities across various industries, including Media, Business Services, Advertising & Marketing, Pharmaceuticals, Financial Services, and Legal. Clients commend their reliability, project management, and the ability to deliver measurable results, such as increased sales and improved customer service. Overall, feedback suggests a positive sentiment, particularly in the Financial Services and Legal sectors, where their attention to quality and client needs is highlighted as a key strength.
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Media Business services Advertising & marketing Pharmaceuticals Other industries Legal Financial servicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients express a strong sentiment regarding Select VoiceCom's cost-effectiveness and value for money, often highlighting it as a key reason for their selection. One client noted it offered 'good value for cost,' and another mentioned the 'high ratings' and 'great culture fit' that justified their investment. Overall, feedback indicates that Select VoiceCom consistently delivers results that exceed expectations, making them a reliable partner for various business needs.Was this helpful?
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Undisclosed< $25 / hr2 - 9Dnipropetrovs'k, Ukraine
Services provided
35% Web Development25% Mobile App Development15% E-Commerce Development +2 services15% UX/UI Design10% Back Office OutsourcingZapleo Soft is a small Dnipropetrovs'k, Ukraine-based web development firm. The team focuses on Web Development and Mobile App Development.
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UndisclosedUndisclosed2 - 9Kyiv, Ukraine
Services provided
10% API Development10% Application Testing10% BI & Big Data Consulting & SI +7 services10% Branding10% Call Center Services10% Cloud Consulting & SI10% Custom Software Development10% DevOps Managed Services10% Web Design10% Web DevelopmentDigital Brother is a branding company. Located in Kyiv, Ukraine, their small team specializes in Branding and Web Design. The firm was launched in 2020.
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UndisclosedUndisclosed2 - 9Kharkiv, Ukraine
Services provided
30% Conversion Optimization20% Branding15% Business Consulting +3 services15% Marketing Strategy10% AI Development10% Sales OutsourcingLocated in Kharkiv, Ukraine, Bigid Marketing Agency is a Conversion Optimization company. They provide Conversion Optimization and Branding.
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$1,000+< $25 / hr250 - 999Kyiv, Ukraine
Services provided
30% Call Center Services30% Customer Service Outsourcing15% IT Managed Services +3 services10% Back Office Outsourcing10% Staffing5% Recruitment Process OutsourcingEuroanswer is a telephone answering service. Their team is based in București, Romania and Skopje, North Macedonia and provides Call Center Services and Customer Service Outsourcing.
Read moreSee All Locations (4)Kyiv, Ukraine
21 Tatarska Street
Kyiv, Ukraine 041071
+40 317 305 000
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Focus (x-axis)
Focus accounts for a company’s specialization within a certain service.
Ability to Deliver (y-axis)
Ability to Deliver considers three criteria:
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List of the Top 15 Ukraine BPO Services
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$1,000+< $25 / hr250 - 999Kyiv, Ukraine
Ability to deliver
37.5/40.018.6/20 Reviews10/10 Clients & Experience8.9/10 Market PresenceService focus
90% Back Office Outsourcing10% Other -
$1,000+< $25 / hr250 - 999Dnipro, Ukraine
Ability to deliver
36.2/40.016.6/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
100% Back Office Outsourcing -
$1,000+$25 - $49 / hr50 - 249Zhytomyr, Ukraine
Ability to deliver
38.9/40.020/20 Reviews10/10 Clients & Experience8.9/10 Market PresenceService focus
85% Back Office Outsourcing15% Other -
$1,000+< $25 / hr50 - 249Kyiv, Ukraine
Ability to deliver
30.5/40.016.2/20 Reviews9.7/10 Clients & Experience4.6/10 Market PresenceService focus
100% Back Office Outsourcing -
$1,000+< $25 / hr50 - 249Kyiv, Ukraine
Ability to deliver
37.9/40.020/20 Reviews10/10 Clients & Experience7.9/10 Market PresenceService focus
90% Back Office Outsourcing10% Other -
$10,000+< $25 / hr50 - 249Stari Bohorodchany, Ukraine
Ability to deliver
29.2/40.016.8/20 Reviews7.2/10 Clients & Experience5.2/10 Market PresenceService focus
100% Back Office Outsourcing -
$1,000+< $25 / hr50 - 249Kyiv, Ukraine
Ability to deliver
37.1/40.018.2/20 Reviews9.8/10 Clients & Experience9.1/10 Market PresenceService focus
85% Back Office Outsourcing15% Other -
$5,000+< $25 / hr50 - 249L'viv, Ukraine
Ability to deliver
31.9/40.016.2/20 Reviews10/10 Clients & Experience5.7/10 Market PresenceService focus
85% Back Office Outsourcing15% Other -
$1,000+< $25 / hr250 - 999Kyiv, Ukraine
Ability to deliver
30.9/40.015.6/20 Reviews5.7/10 Clients & Experience9.6/10 Market PresenceService focus
50% Back Office Outsourcing50% Other -
$1,000+< $25 / hr50 - 249Poltava, Ukraine
Ability to deliver
33.2/40.017.6/20 Reviews9.2/10 Clients & Experience6.3/10 Market PresenceService focus
50% Back Office Outsourcing50% Other -
$1,000+< $25 / hr2 - 9Kyiv, Ukraine
Ability to deliver
34.4/40.016/20 Reviews9.9/10 Clients & Experience8.5/10 Market PresenceService focus
90% Back Office Outsourcing10% Other -
$25,000+$25 - $49 / hr1,000 - 9,999Kyiv, Ukraine
Ability to deliver
36.2/40.020/20 Reviews8.7/10 Clients & Experience7.5/10 Market PresenceService focus
15% Back Office Outsourcing85% Other -
$5,000+$25 - $49 / hr2 - 9Kyiv, Ukraine
Ability to deliver
34.8/40.018/20 Reviews10/10 Clients & Experience6.8/10 Market PresenceService focus
90% Back Office Outsourcing10% Other -
$5,000+$25 - $49 / hr10 - 49Kniazhychi, Ukraine
Ability to deliver
32.8/40.018.2/20 Reviews10/10 Clients & Experience4.6/10 Market PresenceService focus
60% Back Office Outsourcing40% Other -
$5,000+< $25 / hr10 - 49Kyiv, Ukraine
Ability to deliver
32.3/40.016.6/20 Reviews9.4/10 Clients & Experience6.3/10 Market PresenceService focus
50% Back Office Outsourcing50% Other -
$1,000+$50 - $99 / hr50 - 249Odesa, Ukraine
Ability to deliver
37.2/40.019/20 Reviews9.8/10 Clients & Experience8.4/10 Market PresenceService focus
10% Back Office Outsourcing90% Other -
$1,000+$50 - $99 / hr50 - 249Kyiv, Ukraine
Ability to deliver
29.1/40.016.2/20 Reviews7.6/10 Clients & Experience5.3/10 Market PresenceService focus
80% Back Office Outsourcing20% Other -
$5,000+$25 - $49 / hr10 - 49L'viv, Ukraine
Ability to deliver
29.9/40.016.4/20 Reviews9.5/10 Clients & Experience4/10 Market PresenceService focus
50% Back Office Outsourcing50% Other -
$1,000+$25 - $49 / hr250 - 999Kyiv, Ukraine
Ability to deliver
34.8/40.016.4/20 Reviews10/10 Clients & Experience8.4/10 Market PresenceService focus
10% Back Office Outsourcing90% Other -
$1,000+< $25 / hr2 - 9L'viv, Ukraine
Ability to deliver
30.3/40.016.2/20 Reviews9.2/10 Clients & Experience4.9/10 Market PresenceService focus
50% Back Office Outsourcing50% Other -
$10,000+$25 - $49 / hr10 - 49L'viv, Ukraine
Ability to deliver
35.7/40.015.8/20 Reviews10/10 Clients & Experience9.9/10 Market PresenceService focus
10% Back Office Outsourcing90% Other -
$1,000+$100 - $149 / hr10 - 49Kyiv, Ukraine
Ability to deliver
28.9/40.016.2/20 Reviews6.8/10 Clients & Experience5.9/10 Market PresenceService focus
100% Back Office Outsourcing -
$5,000+$25 - $49 / hr10 - 49L'viv, Ukraine
Ability to deliver
34.3/40.016.4/20 Reviews8.8/10 Clients & Experience9.2/10 Market PresenceService focus
15% Back Office Outsourcing85% Other -
$5,000+$25 - $49 / hr10 - 49Kyiv, Ukraine
Ability to deliver
31.8/40.018.2/20 Reviews8.2/10 Clients & Experience5.4/10 Market PresenceService focus
30% Back Office Outsourcing70% Other -
UndisclosedUndisclosed250 - 999Kyiv, Ukraine
Ability to deliver
27.6/40.016.6/20 Reviews6.1/10 Clients & Experience4.9/10 Market PresenceService focus
30% Back Office Outsourcing70% Other -
$1,000+< $25 / hr10 - 49Kyiv, Ukraine
Ability to deliver
27.9/40.015.8/20 Reviews6.6/10 Clients & Experience5.5/10 Market PresenceService focus
80% Back Office Outsourcing20% Other -
$1,000+< $25 / hr10 - 49Kyiv, Ukraine
Ability to deliver
22.7/40.016.4/20 Reviews2.3/10 Clients & Experience4/10 Market PresenceService focus
85% Back Office Outsourcing15% Other -
$10,000+$25 - $49 / hr50 - 249L'viv, Ukraine
Ability to deliver
30.6/40.015.8/20 Reviews8.9/10 Clients & Experience5.8/10 Market PresenceService focus
10% Back Office Outsourcing90% Other -
$1,000+$25 - $49 / hr10 - 49Kyiv, Ukraine
Ability to deliver
29.2/40.016.2/20 Reviews9.1/10 Clients & Experience4/10 Market PresenceService focus
15% Back Office Outsourcing85% Other -
$5,000+< $25 / hr10 - 49L'viv, Ukraine
Ability to deliver
26.1/40.016.2/20 Reviews4.8/10 Clients & Experience5.2/10 Market PresenceService focus
30% Back Office Outsourcing70% Other
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