Top Customer Support Services in India
278 Companies
List of the Top India Customer Support Companies
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What are Featured Providers?
$1,000+< $25 / hr1,000 - 9,999Serves IndiaServices provided
25% Customer Service Outsourcing20% Call Center Services15% Back Office Outsourcing +4 services10% Content Moderation Services10% Data Annotation Services10% Finance & Accounting Outsourcing (FAO)10% Sales OutsourcingSee all 28 projectsHugo Inc. | Top CX Provider is a leading Customer Support Outsourcing firm, offering services such as Call Center Outsourcing and Customer Service BPO. The company is highly praised for its efficient project management and adaptability, with 100% of reviewers appreciating their seamless communication and integration into business processes. Their capacity to scale and maintain high service quality is consistently highlighted, contributing to improved customer satisfaction and operational efficiency.
Reviews mention Well-organized projects
Clients have consistently praised Hugo for their well-organized project management and efficient onboarding processes. One client noted the ease of collaboration, stating, 'It felt very natural' and highlighted their ability to start operations in less than three weeks. Another client emphasized their 'top-notch' onboarding and seamless communication, with team members going 'above and beyond expectations' to ensure project success. Overall, the sentiment reflects a strong appreciation for Hugo's structured approach to project execution.-
Outsourced Accounting & Content Writing for IT Services Firm
4.5 Sep 11, 2023They actively listened to our project requirements and expectations, ensuring a mutual understanding before proceeding. Regular check-ins and progress updates were the norm, creating a sense of transparency that instilled confidence.
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Digital Strategy for Environmental Solutions Platform
5.0 Aug 29, 2023We had an onboarding session that lasted 1 week and then on-going meetings and conversations depending on project timelines. Their onboarding documentation was very thorough and easy to follow.
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Accounting Services for Marketing & Venture Capital Firm
5.0 Aug 24, 2023They actively listened to our project requirements and expectations, ensuring a mutual understanding before proceeding. Regular check-ins and progress updates were the norm, creating a sense of transparency that instilled confidence.
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Scaling & QA Services for Media Company
5.0 Aug 23, 2023From the moment we engaged with Hugo it felt very natural. They’re very organized and have clearly done this for a lot of great brands. As soon as we started working with them, we were onboarded and up and running in less than 3 weeks which I did not expect.
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Staff Aug & Content Moderation for Blockchain Technology Co
5.0 Aug 23, 2023Their onboarding was top-notch, ensuring a smooth start. Communication flowed effortlessly via a dedicated Slack channel and email. Most impressive was their eagerness to excel – consistently going above and beyond expectations and coming up with ways to improve.
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11 of 12 Customer Service Outsourcing reviews are 5 stars1 new review for Customer Service Outsourcing in past 6 months$50,000 – $199,999 avg. project costRead 12 ReviewsCustomer Service Outsourcing PROJECT HIGHLIGHT
CX Outsourcing for Financial Services Firm
5.0 — Hugo Inc. provides CX outsourcing services for a financial services firm. They support the client's expansion to key markets, streamline their partner onboarding process, and execute a customer Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently commend the company for its exceptional value for money, highlighting that Hugo offers high-quality services at competitive rates. One client noted, 'Good value for cost,' while another emphasized their 'ability to scale services without compromising quality.' Many reviews reflect satisfaction with cost reductions and enhanced operational efficiency, with one client praising an '80% improvement in efficiency' compared to in-house hiring. Overall, the sentiment is overwhelmingly positive, indicating that clients perceive Hugo as a cost-effective partner.Was this helpful?
See All Locations (2)Lagos, Nigeria
2nd Floor, 152 Ikorodu Rd, Onipanu, Lagos 102215, Lagos, Nigeria
Lagos, Nigeria 102215$5,000+< $25 / hr1,000 - 9,999Serves IndiaServices provided
60% Customer Service Outsourcing20% Back Office Outsourcing20% Call Center ServicesSee all 46 projectsHelpware is a Customer Service Outsourcing company that specializes in delivering remote customer care solutions, including troubleshooting, multi-lingual support, and 24/7 service capabilities. Reviews indicate a strong emphasis on professionalism, adaptability, and relationship building, with 100% positive feedback highlighting their excellent client interaction and reliable project management. Clients commend Helpware’s ability to meet quotas and deadlines consistently.
Reviews mention Helpful
The feedback regarding Helpware's helpfulness is overwhelmingly positive. Clients noted the team's responsiveness and dedication, highlighting instances such as the seamless transition to a 24/7 support model and the proactive approach to problem-solving. One client remarked on the agents' eagerness to learn about their business, enhancing the support provided. Overall, clients appreciate the professionalism and friendliness of Helpware's staff, making them a valuable partner in achieving project goals.-
Call Center Services for Hotel Booking Software Company
5.0 Aug 21, 2023The management team is helpful, friendly, and professional. The agents are also adept at what they do and curious to learn more and more about our business. The experience was honestly seamless and they continue to be a great partner.
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Customer Support for Custom Meal Service Provider
5.0 Feb 4, 2022From the agents to the leadership, everyone was always so ready and willing to help. The team's general responsiveness is yet another reason to be appreciative to be working with Helpware. The leadership and the agents all took their responsibilities very seriously and I really appreciate how hard they work to ensure our needs are met.
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Call Center Services for E-Learning Software Company
5.0 Aug 29, 2020Team quickly learned the system, built a solid support ticket plan, and was proactive and super helpful in how they answered tickets and made themselves available. Very effective. Very well planned onboarding plan and sessions designed to clearly communicate and get everyone on the same page.
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Staff Augmentation for Computer Software Company
4.5 Oct 24, 2019They have been very helpful in addressing any of our concerns. It feels like there is a team behind our people. It's probably because there is. There always are for everyone. I think having some more templates for customers who haven't used these type of outsourced services before.
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Staffing for Article Engagement Specialists
4.0 Oct 5, 2018Helpware’s commitment and willingness to help out is what makes them so impressive. Everyone from Helpware has been great to work with. The team is extremely friendly and professional in all that they do.
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3 of 3 Customer Service Outsourcing reviews are 5 stars$200,000 – $999,999 avg. project costRead 3 ReviewsCustomer Service Outsourcing PROJECT HIGHLIGHT
Customer Service Outsourcing for Parking Software Company
5.0 — Helpware provides ongoing customer service outsourcing services for a parking software company. The team handles equipment and software; they’re in charge of remotely troubleshooting issues for Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Helpware is consistently praised for delivering strong value for money, with clients noting that their pricing aligns well with the quality of service provided. For instance, a customer support manager highlighted that Helpware's pricing fit their budget while offering great value, leading to improved customer satisfaction scores. Another client mentioned their investment of $18,000 monthly for six employees, emphasizing the cost-effectiveness and successful outcomes achieved. Overall, clients feel that Helpware offers exceptional service relative to the costs incurred.Was this helpful?
See All Locations (7)ახალქალაქი, Georgia
2 Giorgi Saakadze IV Lane
ახალქალაქი, Georgia 260231 - 40
+380631785826
UndisclosedUndisclosed1,000 - 9,999Serves IndiaServices provided
35% Customer Service Outsourcing35% Data Annotation Services30% Generative AISee all 37 projectsMindy Support is a Customer Service BPO specializing in multilingual customer support, call center outsourcing, and remote customer care services. Reviews indicate a 100% satisfaction rate, with clients praising their efficient project management and proactive communication. Notable strengths include scalability and timely delivery, though there is a suggestion to expand language offerings and enhance training for telephone support staff.
Reviews mention Easy to work with
Clients consistently describe Mindy Support as 'easy to work with' and commend their flexibility and responsiveness. One client noted their team was 'very positive and always ready to help,' even with tedious requests. Another emphasized the pleasant nature of their communication, stating, 'they’re pleasant to work with and they do a good job.' Overall, the sentiment is overwhelmingly positive, highlighting a collaborative and supportive working relationship.-
Back-Office Services for Industrial Automation Company
5.0 Feb 18, 2021The communication between our teams is quite good. They’re pleasant to work with and they do a good job. I can’t think of anything they could improve right now.
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Image Annotation for Construction Technology Provider
5.0 Feb 4, 2021Quick and easy coordination via e-mail or online meetings. They were easy to work with, flexible, and very friendly. No areas for improvement or something they could have done differently.
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Customer Support Services for Walking App
5.0 Apr 9, 2020When we needed to increase the diversity and complicity of tasks, Mindy Support’s team was very responsive, supportive and incredibly easy to work with. We appreciate how the Mindy Support project management team proactively seeks feedback and understands our requirements. Excellent. I couldn't ask for a more effective team.
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Industry Experience
Mindy Support has demonstrated significant expertise across various industries, primarily in Beauty, Automotive, eCommerce, IT Services, Software, Engineering, and Healthcare. Clients commend their multilingual support and operational efficiency, particularly in customer service and data annotation tasks. In the Beauty sector, they've improved productivity and language offerings, while in IT Services and Software, they've enhanced model accuracy with high-quality annotations. Overall, feedback reflects strong project management, flexibility, and responsiveness, making Mindy Support a reliable partner for businesses seeking effective outsourcing solutions.
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Beauty Beauty & Cosmetics Automotive eCommerce Manufacturing IT Services Engineering Software Research Arts, entertainment & music Financial services Utilities Gaming Other Industry Construction Healthcare Information technology Advertising & marketingWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight Mindy Support's competitive pricing and excellent value for money. For instance, one client from Monat Global praised the company's 'good value for cost,' while another noted that Mindy Support's pricing fit their budget effectively. Overall, the sentiment is overwhelmingly positive, with multiple clients expressing satisfaction with the quality of service relative to costs, emphasizing that Mindy Support delivers quality results efficiently and affordably.Was this helpful?
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$1,000+< $25 / hr1,000 - 9,999Amritsar, India
Services provided
63% Customer Service Outsourcing15% Back Office Outsourcing12% Call Center Services +1 service10% Sales OutsourcingMaxicus, a Customer Service Outsourcing company, is in Gurugram, India and Amritsar, India. They provide Customer Service Outsourcing and Back Office Outsourcing and were launched in 2003.
Read moreSee All Locations (5)Amritsar, India
311, Green Avenue
Amritsar, India 143001401 - 500
+91-9877098771
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$1,000+< $25 / hr250 - 999Noida, India
Services provided
30% Customer Service Outsourcing40% Call Center Services15% Back Office Outsourcing +1 service15% Sales OutsourcingSee all 1 projectsNoida Exim provides call center services with a focus on resolving customer queries efficiently. Reviews highlight their reliable and effective tech support team, leading to positive outcomes and seamless workflow between teams. Clients appreciate the company's dependable support, indicating overall satisfaction with their services.
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UndisclosedUndisclosed1,000 - 9,999Bengaluru, India
Services provided
30% Customer Service Outsourcing40% Call Center Services20% Sales Outsourcing +1 service10% Digital StrategyHRH Next Services Pvt. Ltd. Is an answering service. Launched in 2007, their team offers Call Center Services and Customer Service Outsourcing.
Read moreSee All Locations (4)Bengaluru, India
186 Hosur Road
Bengaluru, India 560068151 - 200
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UndisclosedUndisclosed1,000 - 9,999Bengaluru, India
Services provided
25% Customer Service Outsourcing60% Call Center Services5% Back Office Outsourcing +2 services5% Business Consulting5% Finance & Accounting Outsourcing (FAO)One Point One Solutions Ltd, a call center service, is headquartered in Mumbai, India and Gurugram, India. They provide Call Center Services and Customer Service Outsourcing.
Read moreSee All Locations (3)Bengaluru, India
7th Mile Hosur Road
Bengaluru, India 5600681001 - 2000
080 6165 6363
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UndisclosedUndisclosed50 - 249Noida, India
Services provided
25% Customer Service Outsourcing25% Back Office Outsourcing25% Call Center Services +1 service25% Finance & Accounting Outsourcing (FAO)Volans Infomatics Pvt. Ltd. Is a Noida, India-based call center. Their services include Call Center Services and Back Office Outsourcing.
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$1,000+< $25 / hr250 - 999Bengaluru, India
Services provided
20% Customer Service Outsourcing30% Market Research20% Business Consulting +3 services10% Back Office Outsourcing10% Call Center Services10% Financial ConsultingQDegrees Services is a Market Research company. They focus on Market Research and Business Consulting and were founded in 2013.
Read moreSee All Locations (3)Bengaluru, India
46/4, Hosur Rd, Kudlu Gate, Krishna Reddy Industrial Area, H.S, R Extension, Bengaluru, Karnataka
Bengaluru, India 56006850 - 75
+91 97733 42427
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UndisclosedUndisclosed10 - 49Bengaluru, India
Services provided
65% Customer Service Outsourcing25% Sales Outsourcing10% Call Center ServicesLivprop is a small Customer Service Outsourcing company in Bengaluru, India and Singapore, Singapore. The team offers Customer Service Outsourcing and Sales Outsourcing.
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$5,000+$50 - $99 / hr250 - 999Bengaluru, India
Services provided
10% Customer Service Outsourcing80% Call Center Services10% Sales OutsourcingCimmons Integrated Services Private Limited is a call center. The Bengaluru, India-based firm was established in 2020. Their services include Call Center Services and Customer Service Outsourcing.
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UndisclosedUndisclosed50 - 249Ahmedabad, India
Services provided
50% Customer Service Outsourcing20% AI Development15% Search Engine Optimization +2 services10% Social Media Marketing5% Email MarketingRheobot is a Customer Service Outsourcing company in Ahmedabad, India. They specialize in Customer Service Outsourcing and Artificial Intelligence.
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$50,000+$25 - $49 / hr10,000+Noida, India
Services provided
52% Customer Service Outsourcing18% Call Center Services10% Back Office Outsourcing +3 services10% HR Consulting5% Business Consulting5% Finance & Accounting Outsourcing (FAO)Founded in 2014, Riemen Solution Private Limited is a large Noida, India-based Customer Service Outsourcing company. Their team focuses on Customer Service Outsourcing and Call Center Services.
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$100,000+< $25 / hr1,000 - 9,999Mumbai, India
Services provided
35% Customer Service Outsourcing45% Call Center Services10% Business Consulting +1 service10% Finance & Accounting Outsourcing (FAO)Firstsource Solutions is a large London , England-based phone answering service. Their services include Call Center Services and Customer Service Outsourcing.
Read moreSee All Locations (4)Mumbai, India
New Link Road, Malad West, Paradigm B, 5th Floor, Mindspace
Mumbai, India 4000641001 - 2000
+91 22 66660888
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$1,000+$25 - $49 / hr1,000 - 9,999New Delhi, India
Services provided
15% Customer Service Outsourcing70% Back Office Outsourcing15% Call Center ServicesSee all 1 projectsJindalX offers customer support services, focusing on managing customer calls and ensuring client satisfaction. Reviews highlight significant improvements in customer satisfaction rates, with clients appreciating their efficient workflow and quick response times. Overall, JindalX is highly recommended for its effective customer management capabilities.
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UndisclosedUndisclosed1,000 - 9,999New Delhi, India
Services provided
51% Customer Service Outsourcing49% Call Center ServicesInsight Customer Call Solutions ltd. Is a Customer Service Outsourcing company. They were launched in 2004 and focus on Customer Service Outsourcing and Call Center Services.
Read moreSee All Locations (2)New Delhi, India
B-1 G/6, Ext Mohan Co-operative Industrial Area, Block E, Mohan Cooperative Industrial Estate, Badarpur, New Delhi, Delhi 110044
New Delhi, India 110044751 - 1000
8285950507
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$1,000+< $25 / hr1,000 - 9,999Gandhinagar, India
Services provided
40% Customer Service Outsourcing45% Call Center Services15% Sales OutsourcingIn Nacogdoches, Texas and Lufkin, Texas, Etech is a phone answering service. Their services include Call Center Services and Customer Service Outsourcing.
Read moreSee All Locations (9)Gandhinagar, India
1st Floor, IT Tower 4, Infocity, Nr. Indroda Circle,
Gandhinagar, India 3820091001 - 2000
91-79-23213089
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$1,000+< $25 / hr250 - 999Mumbai, India
Services provided
10% Customer Service Outsourcing60% Back Office Outsourcing20% Social Media Marketing +1 service10% Graphic DesignSee all 4 projectsPREMIUMHELP is an SEO service provider that assists businesses in enhancing their website rankings and organic traffic through skilled SEO analysts and virtual assistants. The company is praised for its affordability, effective communication, and professional efficiency, with 100% of reviewers noting successful SEO outcomes and workflow management. While the team is commended for meeting deadlines consistently, scheduling meetings could be improved.
Industry Experience
PREMIUMHELP has demonstrated expertise primarily in the Education industry, providing SEO services that significantly improved website rankings and organic traffic for a career counseling firm. Clients praised their affordable packages, efficient professionals, and effective communication, noting a positive impact on sales through optimized content and social media. Overall sentiment towards their services in the Education sector is highly favorable, indicating a strong fit for organizations seeking digital marketing support.
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EducationWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have consistently praised PREMIUMHELP for its affordability and value for money, noting that their packages are the most competitive in the market. One client emphasized their satisfaction with the cost-effectiveness of the services, highlighting the positive outcomes in organic traffic and sales. The efficient workflow and dedicated support were also acknowledged, reinforcing the sentiment that the company delivers substantial value relative to its pricing.Was this helpful?
See All Locations (4)Mumbai, India
Techno It Park
Mumbai, India 400091151 - 200
9962476757
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$75,000+$50 - $99 / hr250 - 999Kolkata, India
Services provided
25% Customer Service Outsourcing75% Call Center ServicesCogentHub Pvt. Ltd. Is a phone answering service located in Kolkata, India. They specialize in Call Center Services and Customer Service Outsourcing and were established in 2016.
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$1,000+< $25 / hr50 - 249Noida, India
Services provided
10% Customer Service Outsourcing40% Call Center Services20% Back Office Outsourcing +2 services15% Business Consulting15% Search Engine OptimizationAscentBPO is a call center company. Established in 2013, the agency is based in Noida, India. Their services include Call Center Services and Back Office Outsourcing.
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$5,000+$25 - $49 / hr10 - 49Ghaziabad, India
Services provided
100% Customer Service OutsourcingAkshi Engineers Pvt. Ltd. Is a Customer Service Outsourcing company. The Ghaziabad, India-based team provides Customer Service Outsourcing.
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$5,000+$25 - $49 / hr50 - 249Gurugram, India
Services provided
70% Customer Service Outsourcing10% Back Office Outsourcing10% Sales Outsourcing +2 services5% HR Outsourcing5% Recruitment Process OutsourcingOpen Mind Services Limited is a Gurugram, India-based Customer Service Outsourcing company. They provide Customer Service Outsourcing and Back Office Outsourcing.
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$1,000+< $25 / hr50 - 249Gurugram, India
Services provided
50% Customer Service Outsourcing25% Back Office Outsourcing10% Translation +3 services5% Accounting5% Business Consulting5% Web DevelopmentEstablished in 2016, MoreTasks Business Solutions Pvt. Ltd. Is a Customer Service Outsourcing company. The firm provides Customer Service Outsourcing and Back Office Outsourcing.
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UndisclosedUndisclosed10 - 49Gurugram, India
Services provided
35% Customer Service Outsourcing40% Contract Manufacturing25% Sales OutsourcingESP SAFETY PRIVATE LIMITED is a Contract Manufacturing company. They were launched in 1973 and specialize in Contract Manufacturing and Customer Service Outsourcing.
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$1,000+< $25 / hr50 - 249Surat, India
Services provided
20% Customer Service Outsourcing20% Back Office Outsourcing20% Call Center Services +2 services20% Finance & Accounting Outsourcing (FAO)20% IT Managed ServicesSee all 1 projectsVotiko offers social media management, marketing, content creation, design, and research services. Reviews emphasize their effective communication, result-oriented approach, and ability to significantly increase sales and social media engagement. Clients commend Votiko's responsiveness and the value they provide, noting positive outcomes within a few months despite initial adjustment periods.
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$1,000+< $25 / hr50 - 249Nagpur, India
Services provided
70% Customer Service Outsourcing30% Back Office OutsourcingSoftwebwork Pvt. Ltd., a Customer Service Outsourcing company, was launched in 2005. The team focuses on Customer Service Outsourcing and Back Office Outsourcing and is based in Nagpur, India.
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$1,000+$50 - $99 / hr10 - 49Puducherry, India
Services provided
100% Customer Service OutsourcingMugilan photography is a Customer Service Outsourcing company. Based in Puducherry, India, the team offers Customer Service Outsourcing.
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$5,000+< $25 / hr50 - 249Bengaluru, India
Services provided
50% Customer Service Outsourcing20% Sales Outsourcing10% Back Office Outsourcing +2 services10% Business Consulting10% Finance & Accounting Outsourcing (FAO)VSSR Consulting llp is a Customer Service Outsourcing company. The team is located in Bengaluru, India and Mysuru, India, and their services include Customer Service Outsourcing and Sales
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$5,000+< $25 / hr50 - 249Jaipur, India
Services provided
45% Customer Service Outsourcing55% Call Center ServicesAndWeSupport is a telephone answering service founded in 2018. Their services include Call Center Services and Customer Service Outsourcing.
Read moreSee All Locations (1)Jaipur, India
LG 89 - 95, JTM Mall, Jagatpura
Jaipur, India 302017101 - 150
+919116909324
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$1,000+< $25 / hr250 - 999Mumbai, India
Services provided
30% Customer Service Outsourcing20% Back Office Outsourcing15% Call Center Services +4 services15% Funding & Investment10% Accounting5% Finance & Accounting Outsourcing (FAO)5% HR OutsourcingEPITOME RESEARCH & BUSINESS SOLUTIONS LTD is a Customer Service Outsourcing company. The Mumbai, India-based agency offers Customer Service Outsourcing and Back Office Outsourcing.
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$1,000+$25 - $49 / hr10 - 49Rajkot, India
Services provided
10% Customer Service Outsourcing10% AR/VR Development10% Blockchain +10 services10% Custom Software Development10% E-Commerce Development10% Mobile App Development10% Web Development5% Graphic Design5% Logo5% Other Marketing5% Product Design5% UX/UI Design5% Web DesignTathastu Technologies is a custom software development company. In Rajkot, India, the firm was established in 2012. Their services include Custom Software Development and Web Development.
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$1,000+Undisclosed10 - 49Kolkata, India
Services provided
100% Customer Service OutsourcingCX Global Advisors is a Kolkata, India-based Customer Service Outsourcing company. They specialize in Customer Service Outsourcing and were established in 2023.
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UndisclosedUndisclosed250 - 999Pune, India
Services provided
25% Customer Service Outsourcing25% AI Consulting25% AI Development +1 service25% IT Managed ServicesIT managed services company ThinkOwl focuses on IT managed services and Artificial Intelligence. They are in Orlando, Florida and Pune, India.
Read moreSee All Locations (3)Pune, India
Viman Nagar Road, Viman Nagar
Pune, India 411014151 - 200
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$1,000+< $25 / hr2 - 9Chandannagar, India
Services provided
45% Customer Service Outsourcing25% Call Center Services25% Sales Outsourcing +1 service5% Business ConsultingNitroBDC is a Customer Service Outsourcing company. The team is in Chandannagar, India, and their services include Customer Service Outsourcing and Call Center Services.
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$10,000+Undisclosed50 - 249Hyderabad, India
Services provided
12% Customer Service Outsourcing48% Call Center Services20% CRM Consulting and SI +1 service20% Unified Communications Consulting & SIOzonetel Communications is a San Jose, California-based phone answering service. Their services include Call Center Services and CRM consulting and SI.
Read moreSee All Locations (2)Hyderabad, India
6-3-1090/B, 1st Floor, Mayank Towers Raj Bhavan Road, Somajiguda
Hyderabad, India 500082151 - 200
+91 40 3095 2020
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$1,000+$25 - $49 / hr2 - 9Bengaluru, India
Services provided
60% Customer Service Outsourcing40% Back Office OutsourcingFidensGen Business Solutions Pvt Ltd is a Customer Service Outsourcing company. Headquartered in Bengaluru, India, their team offers Customer Service Outsourcing and Back Office Outsourcing.
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$10,000+$300+ / hr1,000 - 9,999Ahmedabad, India
Services provided
20% Customer Service Outsourcing20% Back Office Outsourcing20% Business Consulting +2 services20% Call Center Services20% Finance & Accounting Outsourcing (FAO)IMS Datawise is a large Business Consulting company. Founded in 2006, the team offers Business Consulting and Call Center Services.
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$1,000+< $25 / hr2 - 9Chakdaha, India
Services provided
10% Customer Service Outsourcing65% Sales Outsourcing25% Back Office OutsourcingSee all 1 projectsW2-Data offers lead generation and email marketing services. The overall feedback is highly positive, with clients praising their ability to deliver valuable solutions and boost business outcomes. The company is noted for its excellent communication, responsiveness, and innovative, cost-effective approaches to complex problems.
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$1,000+< $25 / hr250 - 999Bhopal, India
Services provided
25% Customer Service Outsourcing50% Call Center Services25% HR ConsultingXtraNet Tech is a telephone answering service. Established in 2002, the firm offers Call Center Services and Customer Service Outsourcing.
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$1,000+< $25 / hr50 - 249Delhi, India
Services provided
25% Customer Service Outsourcing50% Back Office Outsourcing25% Call Center ServicesEminenture is a Back Office Outsourcing company founded in 2011. Based in Delhi, India and Manchester, England, the team offers Back Office Outsourcing and Call Center Services.
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UndisclosedUndisclosed10 - 49Kolkata, India
Services provided
50% Customer Service Outsourcing50% Call Center ServicesOkay Call Centre Pvt Ltd. Is an answering service company and Customer Service Outsourcing company established in 1999. Their services include Call Center Services and Customer Service Outsourcing.
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$1,000+< $25 / hr250 - 999New Delhi, India
Services provided
15% Customer Service Outsourcing20% Back Office Outsourcing20% IT Managed Services +4 services20% Staffing10% Call Center Services10% IT Staff Augmentation5% RecruitingSee all 20 projectsCustomer Umbrella is a Customer Support Outsourcing company specializing in providing 24/7 support solutions, including call center outsourcing and remote customer care. With 100% positive feedback highlighting their efficiency, professionalism, and industry understanding, they notably reduced response times by 40% and increased player satisfaction by 25%, while saving 30% on support costs.
Reviews mention Timely
Customer Umbrella consistently receives positive feedback regarding their timely project delivery and responsiveness. Clients noted that tasks were completed on or before deadlines, with one reviewer highlighting a five-week early completion of product release. Their excellent communication skills and proactive handling of concerns further emphasized their commitment to meeting client needs. Overall, the sentiment regarding their timeliness is overwhelmingly positive, with no significant areas for improvement identified in this aspect.-
Back Office Outsourcing for Gaming Company
5.0 Feb 9, 2024Players have expressed gratitude for the timely and individualised support they received, leading to an enhanced reputation and loyalty for the brand. The team at Customer Umbrella showed excellent communication skills and a thorough comprehension of our requirements and priorities. They further improved the cooperation between our teams by being receptive to input and prompt in resolving any problems.
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Back Office Support for Furniture & Home Decor Company
5.0 Feb 7, 2024Reduced response times and quick resolution of customer inquiries have become the new standard as a result of Customer Umbrella's optimised procedures, which have been measured in concrete ways. Customer Umbrella became an extension of our own team, blending effortlessly into the structure of our organisation, rather than just another vendor.
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Customer Support Outsourcing for Game Development Company
5.0 Aug 23, 2023Their project management was spot-on. Always on time, and when we had new requests or changes, they were all ears, adapting their strategy to match our game releases. Players got quicker answers, cutting response times by 40%, enhancing player experience.
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Dev Staff Augmentation for Salesforce Consultancy
5.0 Jun 24, 2025Their project management was seamless and highly responsive. Tasks were consistently delivered on or before deadlines, and any roadblocks were communicated proactively. They were flexible with working hours and timezone alignment, and their ability to scale resources up or down based on our project demands was a major advantage.
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1 of 1 Customer Service Outsourcing reviews are 5 stars$10,000 – $49,000 avg. project costRead 1 ReviewCustomer Service Outsourcing PROJECT HIGHLIGHT
Multi-Language Customer Service for HealthTech Co
5.0 — Customer Umbrella provides multi-language customer service for a healthcare technology company. The team manages tickets and communicates with customers in English, Spanish, Mandarin, Japanese, and Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Client feedback on Customer Umbrella consistently highlights their strong value for money, with many noting that their pricing aligns well with budget expectations. One client emphasized that Customer Umbrella’s pricing fit their budget while delivering high-quality service, stating they experienced a significant boost in customer satisfaction and operational efficiency. Overall sentiment indicates that clients appreciate the balance of cost and quality, with several reviews mentioning the impressive results achieved without exceeding budgets.Was this helpful?
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UndisclosedUndisclosed250 - 999Gurugram, India
Services provided
20% Customer Service Outsourcing50% Finance & Accounting Outsourcing (FAO)25% Accounting +1 service5% Tax LawFinance & Accounting Outsourcing (FAO) company Valuecent Consultancy Private Limited was launched in 2012. The team focuses on Finance & Accounting Outsourcing (FAO) and Accounting.
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$1,000+< $25 / hr50 - 249Pune, India
Services provided
25% Customer Service Outsourcing25% Back Office Outsourcing25% Call Center Services +1 service25% PEO/Employee LeasingFounded in 2022, Eajami IT Solutions is an answering service company. The team focuses on Call Center Services and Back Office Outsourcing.
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$5,000+$50 - $99 / hr50 - 249New Delhi, India
Services provided
20% Customer Service Outsourcing24% Sales Outsourcing20% Back Office Outsourcing +3 services16% Call Center Services10% CRM Consulting and SI10% IT Strategy ConsultingSales Outsourcing company LaQuest Inc is located in Taguig, Philippines and New Delhi, India. The team focuses on Sales Outsourcing and Back Office Outsourcing.
Read moreSee All Locations (2)New Delhi, India
Saket City, South Delhi
New Delhi, India 11001731 - 40
+1-888-311-5444
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UndisclosedUndisclosed50 - 249Madhapur, India
Services provided
40% Customer Service Outsourcing40% Public Relations20% Business ConsultingPR agency SpotlessGo is in Madhapur, India. They specialize in Public Relations and Customer Service Outsourcing and were established in 2010.
Read more -
UndisclosedUndisclosed1,000 - 9,999Bengaluru, India
Services provided
15% Customer Service Outsourcing65% Sales Outsourcing10% Digital Strategy +1 service10% Marketing StrategyMarketStar is a Sales Outsourcing company. Established in 1988, the firm is in Ogden, Utah and Dublin, Ireland. Their services include Sales Outsourcing and Customer Service Outsourcing.
Read moreSee All Locations (5)Bengaluru, India
26 Mahatma Gandhi Road
Bengaluru, India 5600011001 - 2000
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$1,000+< $25 / hr50 - 249Gandhinagar, India
Services provided
10% Customer Service Outsourcing20% Back Office Outsourcing20% Data Annotation Services +3 services20% Document Digitization & Management20% Market Research10% Content Moderation ServicesComputyne is a midsize Back Office Outsourcing company headquartered in Gandhinagar, India and La Vista, Nebraska. The team specializes in Back Office Outsourcing and Data Annotation Services.
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$10,000+$25 - $49 / hr50 - 249Chennai, India
Services provided
35% Customer Service Outsourcing35% Commercial Development20% Manufacturing Consulting +1 service10% EngineeringBioman, a Commercial Development company, was founded in 2015. They focuses on Commercial Development and Customer Service Outsourcing.
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$1,000+< $25 / hr50 - 249Gorakhpur, India
Services provided
15% Customer Service Outsourcing40% Back Office Outsourcing15% Call Center Services +3 services10% Sales Outsourcing10% Social Media Marketing10% Web DesignSee all 1 projectsZrima offers data entry and inbound call center services, showcasing a high degree of flexibility and a strong work ethic. From the reviews, it is evident that Zrima excels in seamless team integration, proactive management, and providing customized solutions, leading to significant business growth and improved lead conversion for clients.
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UndisclosedUndisclosed10 - 49Visveshwara Nagar, India
Services provided
50% Customer Service Outsourcing25% Recruitment Process Outsourcing25% Sales OutsourcingIVYLYN BELIEVE BUILD is a Customer Service Outsourcing company launched in 2025. The team focuses on Customer Service Outsourcing and Sales Outsourcing and is in Visveshwara Nagar, India.
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UndisclosedUndisclosed50 - 249Navi Mumbai, India
Services provided
30% Customer Service Outsourcing50% Call Center Services10% Web Design +1 service10% Web DevelopmentAltius Customer Services Pvt. Ltd. Is an answering service headquartered in Navi Mumbai, India. Founded in 2004, the team provides Call Center Services and Customer Service Outsourcing.
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$10,000+< $25 / hr250 - 999Nagpur, India
Services provided
20% Customer Service Outsourcing40% Back Office Outsourcing20% Accounting +1 service20% Search Engine OptimizationFounded in 2007, DhanInfo is a midsize Nagpur, India-based Back Office Outsourcing company. Their team offers Back Office Outsourcing and Accounting.
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Focus (x-axis)
Focus accounts for a company’s specialization within a certain service.
Ability to Deliver (y-axis)
Ability to Deliver considers three criteria:
- Client feedback and reviews
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List of the Top 15 India Customer Support Companies
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UndisclosedUndisclosed1,000 - 9,999Noida, India
Ability to deliver
31.9/40.016.6/20 Reviews7.2/10 Clients & Experience8.1/10 Market PresenceService focus
30% Customer Service Outsourcing70% Other -
$1,000+< $25 / hr1,000 - 9,999Woodburn, OR
Ability to deliver
29.9/40.014/20 Reviews10/10 Clients & Experience5.9/10 Market PresenceService focus
20% Customer Service Outsourcing80% Other -
$5,000+< $25 / hr250 - 999Kansas City, MO
Ability to deliver
32.8/40.019.6/20 Reviews7.8/10 Clients & Experience5.3/10 Market PresenceService focus
10% Customer Service Outsourcing90% Other -
$1,000+< $25 / hr50 - 249Portland, OR
Ability to deliver
32.5/40.018.2/20 Reviews6.1/10 Clients & Experience8.2/10 Market PresenceService focus
15% Customer Service Outsourcing85% Other -
$1,000+< $25 / hr10 - 49Gurugram, India
Ability to deliver
26.8/40.016.2/20 Reviews6.6/10 Clients & Experience4/10 Market PresenceService focus
70% Customer Service Outsourcing30% Other -
$1,000+< $25 / hr50 - 249Amritsar, India
Ability to deliver
28.9/40.015.8/20 Reviews7.5/10 Clients & Experience5.6/10 Market PresenceService focus
30% Customer Service Outsourcing70% Other -
$1,000+< $25 / hr250 - 999New Delhi, India
Ability to deliver
26.9/40.015/20 Reviews6.5/10 Clients & Experience5.3/10 Market PresenceService focus
30% Customer Service Outsourcing70% Other -
$1,000+< $25 / hr10 - 49Rajkot, India
Ability to deliver
28.2/40.016.8/20 Reviews5.8/10 Clients & Experience5.6/10 Market PresenceService focus
30% Customer Service Outsourcing70% Other -
$1,000+< $25 / hr50 - 249Gurugram, India
Ability to deliver
26.9/40.016.2/20 Reviews6.2/10 Clients & Experience4.6/10 Market PresenceService focus
25% Customer Service Outsourcing75% Other -
$1,000+< $25 / hr50 - 249Stafford, TX
Ability to deliver
27.9/40.016.2/20 Reviews6.8/10 Clients & Experience4.9/10 Market PresenceService focus
10% Customer Service Outsourcing90% Other -
$1,000+< $25 / hr50 - 249Ahmedabad, India
Ability to deliver
26.5/40.015.8/20 Reviews5.1/10 Clients & Experience5.7/10 Market PresenceService focus
15% Customer Service Outsourcing85% Other -
UndisclosedUndisclosed50 - 249Delhi, India
Ability to deliver
23/40.016.2/20 Reviews1.4/10 Clients & Experience5.5/10 Market PresenceService focus
40% Customer Service Outsourcing60% Other -
$10,000+< $25 / hr10 - 49Wilmington, DE
Ability to deliver
27.2/40.015.2/20 Reviews5.1/10 Clients & Experience6.9/10 Market PresenceService focus
10% Customer Service Outsourcing90% Other -
$1,000+< $25 / hr50 - 249Indore, India
Ability to deliver
26.7/40.016.4/20 Reviews3.7/10 Clients & Experience6.6/10 Market PresenceService focus
10% Customer Service Outsourcing90% Other -
UndisclosedUndisclosed250 - 999Coimbatore, India
Ability to deliver
21.3/40.016.4/20 Reviews0/10 Clients & Experience4.9/10 Market PresenceService focus
50% Customer Service Outsourcing50% Other -
$10,000+< $25 / hr250 - 999Las Vegas, NV
Ability to deliver
20.3/40.014.8/20 Reviews0/10 Clients & Experience5.5/10 Market PresenceService focus
68% Customer Service Outsourcing32% Other -
$1,000+$25 - $49 / hr10 - 49Gurugram, India
Ability to deliver
24.6/40.016.2/20 Reviews3.1/10 Clients & Experience5.3/10 Market PresenceService focus
20% Customer Service Outsourcing80% Other -
Undisclosed< $25 / hr10 - 49Pune, India
Ability to deliver
25.6/40.017/20 Reviews1.3/10 Clients & Experience7.3/10 Market PresenceService focus
10% Customer Service Outsourcing90% Other -
$1,000+< $25 / hr250 - 999Bengaluru, India
Ability to deliver
24.4/40.016.2/20 Reviews1.5/10 Clients & Experience6.7/10 Market PresenceService focus
10% Customer Service Outsourcing90% Other -
Undisclosed< $25 / hr50 - 249Chennai, India
Ability to deliver
23.5/40.016.2/20 Reviews1.4/10 Clients & Experience5.9/10 Market PresenceService focus
20% Customer Service Outsourcing80% Other -
$1,000+< $25 / hr50 - 249New Delhi, India
Ability to deliver
20.8/40.016.2/20 Reviews0/10 Clients & Experience4.6/10 Market PresenceService focus
40% Customer Service Outsourcing60% Other -
Undisclosed< $25 / hr50 - 249Noida, India
Ability to deliver
21.2/40.013.2/20 Reviews0/10 Clients & Experience8/10 Market PresenceService focus
35% Customer Service Outsourcing65% Other -
$25,000+< $25 / hr50 - 249Bengaluru, India
Ability to deliver
22.4/40.015.8/20 Reviews1.4/10 Clients & Experience5.1/10 Market PresenceService focus
25% Customer Service Outsourcing75% Other -
$5,000+< $25 / hr50 - 249Patna, India
Ability to deliver
24.3/40.016.2/20 Reviews1.9/10 Clients & Experience6.1/10 Market PresenceService focus
10% Customer Service Outsourcing90% Other -
$1,000+< $25 / hr50 - 249Kolkata, India
Ability to deliver
20.4/40.016.4/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
35% Customer Service Outsourcing65% Other -
$1,000+$25 - $49 / hr10 - 49Noida, India
Ability to deliver
23.8/40.016.6/20 Reviews2.4/10 Clients & Experience4.8/10 Market PresenceService focus
10% Customer Service Outsourcing90% Other -
$1,000+< $25 / hr1,000 - 9,999Noida, India
Ability to deliver
21.9/40.016.2/20 Reviews0/10 Clients & Experience5.7/10 Market PresenceService focus
10% Customer Service Outsourcing90% Other -
$5,000+< $25 / hr10 - 49Lucknow, India
Ability to deliver
23.1/40.015.6/20 Reviews2.9/10 Clients & Experience4.6/10 Market PresenceService focus
10% Customer Service Outsourcing90% Other -
$1,000+< $25 / hr50 - 249New Delhi, India
Ability to deliver
21.4/40.015.6/20 Reviews0.9/10 Clients & Experience4.9/10 Market PresenceService focus
20% Customer Service Outsourcing80% Other -
$1,000+$50 - $99 / hr10 - 49New Delhi, India
Ability to deliver
21.3/40.014.6/20 Reviews1.8/10 Clients & Experience4.9/10 Market PresenceService focus
20% Customer Service Outsourcing80% Other
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