Top Customer Support Services in India
15 Leaders 15 Contenders
331 Companies
List of the Top India Customer Support Companies
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$1,000+< $25 / hr1,000 - 9,999Serves IndiaServices provided
25% Customer Service Outsourcing20% Call Center Services15% Back Office Outsourcing +4 services10% Content Moderation Services10% Data Annotation Services10% Finance & Accounting Outsourcing (FAO)10% Sales OutsourcingSee all 28 projectsHugo Inc. | Top CX Provider is a leading Customer Support Outsourcing firm, offering services such as Call Center Outsourcing and Customer Service BPO. The company is highly praised for its efficient project management and adaptability, with 100% of reviewers appreciating their seamless communication and integration into business processes. Their capacity to scale and maintain high service quality is consistently highlighted, contributing to improved customer satisfaction and operational efficiency.
Reviews mention Proactive
Hugo Inc. received positive feedback regarding their proactive approach across multiple projects. Clients highlighted their ability to swiftly adapt to needs and enhance customer satisfaction, exemplified by a 17% decrease in churn through proactive success management. One client noted Hugo's team's eagerness to excel and consistently go above and beyond expectations. Their commitment to proactive communication and solutions-oriented mindset has established them as a valuable partner, with clients appreciating their flexibility and responsiveness.-
Customer Support for Marketing & Advertising Company
5.0 Aug 28, 2023Very enthusiastic people who are very proactive and keen to always help. This proactive attitude was evident throughout our collaboration, ensuring that our needs were met promptly and efficiently. Their dedication to maintaining open lines of communication facilitated a seamless working relationship.
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Content Mktg & Call Center Services for Cashback Gaming Co
5.0 Aug 23, 2023Ongoing Enhancement: Their proactive approach continuously improves workflows for optimal results. This proactive stance was instrumental in driving project efficiency and creating capacity. By anticipating potential challenges and addressing them in advance, Hugo ensured a smooth progression of our project.
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Staff Aug & Content Moderation for Blockchain Technology Co
5.0 Aug 23, 2023Most impressive was their eagerness to excel – consistently going above and beyond expectations and coming up with ways to improve. Their proactive mindset was evident in the suggestions they provided over time, which set them apart from previous outsourcing partners. This approach not only enhanced project outcomes but also fostered a strong collaborative spirit.
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CX Outsourcing for Financial Services Firm
5.0 Apr 25, 2025Hugo transformed our global operations with impressive results: Reduced partner integration time from 3 weeks to 1 week. Established support coverage across 8 languages serving 3 new global markets. Improved customer Net Promoter Score from 52 to 78. Decreased customer churn by 17% through proactive success management. Hugo's project management has been great! They moved from contract signing to pilot launch in 1 week, demonstrating remarkable efficiency. Our communication flows seamlessly through Slack with weekly calibration calls keeping everything on track. Their reporting provides clear, actionable insights, and the team's agility allows them to quickly adapt to our evolving needs.
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Digital Marketing, SMM & SEO for Software Solutions Company
5.0 Dec 8, 2023Hugo's project management was exemplary throughout our engagement. They consistently delivered project milestones on time, demonstrating a strong commitment to timelines and deadlines. Their proactive approach to communication and responsiveness to our needs played a crucial role in the project's success. Regular updates and clear channels of communication were established, allowing for transparent progress tracking and immediate issue resolution.
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11 of 12 Customer Service Outsourcing reviews are 5 stars$50,000 – $199,999 avg. project costRead 12 ReviewsCustomer Service Outsourcing PROJECT HIGHLIGHT
CX Outsourcing for Financial Services Firm
5.0 — Hugo Inc. provides CX outsourcing services for a financial services firm. They support the client's expansion to key markets, streamline their partner onboarding process, and execute a customer Read moreWas this helpful?
Industry Experience
Hugo Inc. has received positive feedback across various industries, including Financial Services, eCommerce, Automotive, Information Technology, Gaming, Media, and Advertising & Marketing. Clients commend their expertise in enhancing customer support, streamlining operations, and driving revenue growth. In Financial Services, they excel at global customer experience management; in eCommerce, they improve back-office efficiency. Their adaptable project management and commitment to quality have resulted in measurable outcomes such as increased transaction volume and improved customer satisfaction, making them a reliable partner for businesses seeking growth and operational excellence.
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Media Information technology Financial services eCommerce Food & Beverages Automotive Environmental Services Advertising & marketing Gaming SoftwareWas this helpful?
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$5,000+< $25 / hr1,000 - 9,999Serves IndiaServices provided
50% Customer Service Outsourcing20% Call Center Services10% Back Office Outsourcing +2 services10% Content Moderation Services10% Data Annotation ServicesSee all 47 projectsHelpware CX is a company specializing in Customer Service BPO and Outsourced Customer Support, offering remote customer care and call center solutions. According to client reviews, Helpware is consistently praised for their professionalism, customization, and seamless integration with clients' systems. Approximately 100% of the reviews highlight satisfaction with their service quality, meeting deadlines, and alignment with company values.
Reviews mention Openness
Clients have highlighted Helpware's openness and effective communication as key strengths. One reviewer noted that Helpware's team is 'vocal and open with communicating' to ensure clarity and optimal outcomes. Additionally, the partnership fostered an environment of continuous support and development, leading to improved customer service processes. Overall, the sentiment reflects a strong appreciation for Helpware's commitment to transparency and responsiveness, with no significant areas for improvement identified.-
Customer Service Team for Lifestyle Brand
5.0 Oct 28, 2019For any processes that are in need of a clearer understanding or expectation, the team is vocal and open with communicating to deliver the best outcome. Helpware has provided continuous support helped build proficient processes, and developed open communication in our customer service department. Each team member is thoughtful with their time and attentive to our requests.
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0 of 1 reviews is 5 starsUnknown avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
Recent reviews of Helpware CX highlight their effectiveness in marketing support, particularly in customer research, which successfully attracted six new clients. Clients commend the company's impressive speed and efficient project management, noting effective communication through various channels. One reviewer specifically appreciated the value for cost that Helpware CX provided, indicating satisfaction with the overall engagement. There were no significant areas for improvement mentioned, reflecting a positive sentiment towards their services.Was this helpful?
Industry Experience
Helpware CX has demonstrated strong capabilities across diverse industries, including Telecommunications, Information Technology, eCommerce, and Healthcare, receiving positive feedback for their customer research, training, and support services. Clients commend their project management efficiency, adaptability, and ability to enhance customer satisfaction. Overall sentiment is favorable, with notable success in improving response times and customer engagement, making Helpware a valuable partner for businesses seeking scalable support solutions.
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Software Consumer Products Healthcare Information technology eCommerce Education Food & Beverages Nonprofit Media Retail Automotive Other Industry Business services Financial services Advertising & marketing Telecommunications Arts, entertainment & music IT ServicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Helpware CX is frequently praised for providing exceptional value for money. Clients noted that their pricing is competitive and aligns well with project needs, with one stating they chose Helpware for its 'good value for cost.' Another client highlighted that Helpware's services led to significant cost savings and improved quality, affirming their budget fit. Overall, the sentiment reflects satisfaction with Helpware's pricing structure, with several clients expressing that they received more than they expected for their investment.Was this helpful?
UndisclosedUndisclosed1,000 - 9,999Serves IndiaServices provided
35% Customer Service Outsourcing35% Data Annotation Services30% Generative AISee all 37 projectsMindy Support is a Customer Service BPO specializing in multilingual call center outsourcing and customer support services. Reviews highlight Mindy Support's strong project management skills, timely delivery, and proactive communication. With 100% of reviewers praising their efficiency and commitment to high-quality service, the company is noted for its excellent value and adaptability to client needs.
Reviews mention Open to feedback
Clients have expressed a positive sentiment regarding Mindy Support's openness to feedback. One reviewer noted that the team is 'always attentive to our feedback to improve the results,' highlighting effective communication and responsiveness. While there was a suggestion for consistency in operator involvement to enhance learning, the overall feedback reflects satisfaction with the collaborative approach and the quality of service provided.-
Data Annotation Services for AI Software Dev Startup
5.0 May 24, 2022Mindy communicates frequently with us, giving daily updates on the annotations and suggestions if something can be improved. They were very flexible and open to discussing any needed changes. They also suggest improvements.
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1 of 3 Customer Service Outsourcing reviews are 5 starsUnknown avg. project costRead 3 ReviewsCustomer Service Outsourcing PROJECT HIGHLIGHT
Customer Service Outsourcing for Home Technology Retailer
4.0 — Mindy Support provides customer service support for a home technology retailer's Dutch customers via the service hotline. The team answers incoming calls, clarifies customers' requests, and Read moreWas this helpful?
Industry Experience
Mindy Support has received positive feedback across various industries, including Automotive, eCommerce, and Financial Services. Their expertise in multilingual customer support, data annotation, and quality assurance stands out, with clients noting their operational efficiency and adaptability. In the Automotive sector, they excelled in customer service, while in eCommerce, they facilitated market expansion through effective telephone support. Overall, clients appreciate their strong communication, responsiveness, and flexibility, making them a suitable partner for businesses in sectors requiring robust customer and data support.
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Healthcare Beauty & Cosmetics Automotive eCommerce Manufacturing IT Services Engineering Software Research Arts, entertainment & music Financial services Utilities Gaming Other Industry Construction Advertising & marketing Information technology BeautyWas this helpful?
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$10,000+$300+ / hr1,000 - 9,999Ahmedabad, India
Services provided
20% Customer Service Outsourcing20% Back Office Outsourcing20% Business Consulting +2 services20% Call Center Services20% Finance & Accounting Outsourcing (FAO)IMS Datawise is a large Business Consulting company. Founded in 2006, the team offers Business Consulting and Call Center Services.
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$1,000+< $25 / hr2 - 9Chakdaha, India
Services provided
10% Customer Service Outsourcing65% Sales Outsourcing25% Back Office OutsourcingSee all 1 projectsW2-Data offers lead generation and email marketing services. The overall feedback is highly positive, with clients praising their ability to deliver valuable solutions and boost business outcomes. The company is noted for its excellent communication, responsiveness, and innovative, cost-effective approaches to complex problems.
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$1,000+< $25 / hr250 - 999Bhopal, India
Services provided
25% Customer Service Outsourcing50% Call Center Services25% HR ConsultingXtraNet Tech is a telephone answering service. Established in 2002, the firm offers Call Center Services and Customer Service Outsourcing.
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UndisclosedUndisclosed10 - 49Kolkata, India
Services provided
50% Customer Service Outsourcing50% Call Center ServicesOkay Call Centre Pvt Ltd. Is an answering service company and Customer Service Outsourcing company established in 1999. Their services include Call Center Services and Customer Service Outsourcing.
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UndisclosedUndisclosed250 - 999Gurugram, India
Services provided
20% Customer Service Outsourcing50% Finance & Accounting Outsourcing (FAO)25% Accounting +1 service5% Tax LawFinance & Accounting Outsourcing (FAO) company Valuecent Consultancy Private Limited was launched in 2012. The team focuses on Finance & Accounting Outsourcing (FAO) and Accounting.
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$1,000+< $25 / hr50 - 249Pune, India
Services provided
25% Customer Service Outsourcing25% Back Office Outsourcing25% Call Center Services +1 service25% PEO/Employee LeasingFounded in 2022, Eajami IT Solutions is an answering service company. The team focuses on Call Center Services and Back Office Outsourcing.
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$5,000+$50 - $99 / hr50 - 249New Delhi, India
Services provided
20% Customer Service Outsourcing24% Sales Outsourcing20% Back Office Outsourcing +3 services16% Call Center Services10% CRM Consulting and SI10% IT Strategy ConsultingSales Outsourcing company LaQuest Inc is located in Taguig, Philippines and New Delhi, India. The team focuses on Sales Outsourcing and Back Office Outsourcing.
Read moreSee All Locations (2)New Delhi, India
Saket City, South Delhi
New Delhi, India 11001731 - 40
+1-888-311-5444
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UndisclosedUndisclosed50 - 249Madhapur, India
Services provided
40% Customer Service Outsourcing40% Public Relations20% Business ConsultingPR agency SpotlessGo is in Madhapur, India. They specialize in Public Relations and Customer Service Outsourcing and were established in 2010.
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UndisclosedUndisclosed1,000 - 9,999Bengaluru, India
Services provided
15% Customer Service Outsourcing65% Sales Outsourcing10% Digital Strategy +1 service10% Marketing StrategyMarketStar is a Sales Outsourcing company. Established in 1988, the firm is in Ogden, Utah and Dublin, Ireland. Their services include Sales Outsourcing and Customer Service Outsourcing.
Read moreSee All Locations (6)Bengaluru, India
26 Mahatma Gandhi Road
Bengaluru, India 5600011001 - 2000
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$1,000+< $25 / hr50 - 249Gandhinagar, India
Services provided
10% Customer Service Outsourcing20% Back Office Outsourcing20% Data Annotation Services +3 services20% Document Digitization & Management20% Market Research10% Content Moderation ServicesComputyne is a midsize Back Office Outsourcing company headquartered in Gandhinagar, India and La Vista, Nebraska. The team specializes in Back Office Outsourcing and Data Annotation Services.
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$1,000+< $25 / hr250 - 999New Delhi, India
Services provided
10% Customer Service Outsourcing10% Back Office Outsourcing10% Call Center Services +7 services10% Content Moderation Services10% Data Annotation Services10% Employer of Record (EOR) Services10% PEO/Employee Leasing10% Recruiting10% Sales Outsourcing10% StaffingSee all 20 projectsCustomer Umbrella is a Customer Support Outsourcing company specializing in providing 24/7 support solutions, including call center outsourcing and remote customer care. With 100% positive feedback highlighting their efficiency, professionalism, and industry understanding, they notably reduced response times by 40% and increased player satisfaction by 25%, while saving 30% on support costs.
1 of 1 Customer Service Outsourcing reviews are 5 stars$10,000 – $49,000 avg. project costRead 1 ReviewCustomer Service Outsourcing PROJECT HIGHLIGHT
Customer Support Outsourcing for Game Development Company
5.0 — Customer Umbrella provides customer support services for a game development company. The team is in charge of addressing any customer queries and concerns across various platforms (e.g., email, live Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Client feedback on Customer Umbrella highlights a consistent sentiment of good value for money and budget-friendly pricing. Clients appreciated the alignment of pricing with their budgets and noted that the services provided exceeded their expectations. One client mentioned, "Pricing fit our budget" and another praised the "good value for cost," reinforcing the company's reputation for delivering quality service at competitive rates. Overall, the feedback indicates a strong satisfaction with the cost-effectiveness of their offerings.Was this helpful?
View PackagesEmail and Live chat Support
English customer support ranges from entry-level to experienced and more technical.Was this helpful?
See All Locations (5)New Delhi, India
Sansad Marg
New Delhi, India 110001101 - 150
+359885379385
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$10,000+$25 - $49 / hr50 - 249Chennai, India
Services provided
35% Customer Service Outsourcing35% Commercial Development20% Manufacturing Consulting +1 service10% EngineeringBioman, a Commercial Development company, was founded in 2015. They focuses on Commercial Development and Customer Service Outsourcing.
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$1,000+< $25 / hr50 - 249Gorakhpur, India
Services provided
15% Customer Service Outsourcing40% Back Office Outsourcing15% Call Center Services +3 services10% Sales Outsourcing10% Social Media Marketing10% Web DesignSee all 1 projectsZrima offers data entry and inbound call center services, showcasing a high degree of flexibility and a strong work ethic. From the reviews, it is evident that Zrima excels in seamless team integration, proactive management, and providing customized solutions, leading to significant business growth and improved lead conversion for clients.
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UndisclosedUndisclosed10 - 49Visveshwara Nagar, India
Services provided
50% Customer Service Outsourcing25% Recruitment Process Outsourcing25% Sales OutsourcingIVYLYN BELIEVE BUILD is a Customer Service Outsourcing company launched in 2025. The team focuses on Customer Service Outsourcing and Sales Outsourcing and is in Visveshwara Nagar, India.
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UndisclosedUndisclosed50 - 249Navi Mumbai, India
Services provided
30% Customer Service Outsourcing50% Call Center Services10% Web Design +1 service10% Web DevelopmentAltius Customer Services Pvt. Ltd. Is an answering service headquartered in Navi Mumbai, India. Founded in 2004, the team provides Call Center Services and Customer Service Outsourcing.
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$10,000+< $25 / hr250 - 999Nagpur, India
Services provided
20% Customer Service Outsourcing40% Back Office Outsourcing20% Accounting +1 service20% Search Engine OptimizationFounded in 2007, DhanInfo is a midsize Nagpur, India-based Back Office Outsourcing company. Their team offers Back Office Outsourcing and Accounting.
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$5,000+$25 - $49 / hr50 - 249New Delhi, India
Services provided
10% Customer Service Outsourcing20% Back Office Outsourcing20% Business Consulting +3 services20% Call Center Services20% Finance & Accounting Outsourcing (FAO)10% TranscriptionMedphine is a Back Office Outsourcing company. Launched in 2013, their team offers Back Office Outsourcing and Call Center Services.
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$50,000+< $25 / hr50 - 249Jaipur, India
Services provided
25% Customer Service Outsourcing25% Back Office Outsourcing25% Recruitment Process Outsourcing +1 service25% Sales OutsourcingMoonshine Services is a Jaipur, India-based Back Office Outsourcing company. The team focuses on Back Office Outsourcing and Customer Service Outsourcing.
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$5,000+< $25 / hr1,000 - 9,999Mumbai, India
Services provided
10% Customer Service Outsourcing45% Back Office Outsourcing25% Transcription +2 services10% Call Center Services10% Sales OutsourcingIntegreon, a large Back Office Outsourcing company, is headquartered in New York, New York and Makati, Philippines. Their services include Back Office Outsourcing and Transcription.
Read moreSee All Locations (6)Mumbai, India
602, 6th Floor, IT Building 03 Nesco IT Park, Nesco Complex Western Express Highway Goregaon East,
Mumbai, India 400063501 - 750
000.800.100.4522
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$1,000+< $25 / hr10,000+Bengaluru, India
Services provided
10% Customer Service Outsourcing40% Call Center Services25% Back Office Outsourcing +1 service25% HR OutsourcingFounded in 2002, Infosys BPO is a call center company. The large team specializes in Call Center Services and Back Office Outsourcing.
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$1,000+< $25 / hr50 - 249Delhi, India
Services provided
10% Customer Service Outsourcing60% Back Office Outsourcing10% AI Development +2 services10% Digital Strategy10% Market ResearchEMINENTURE is a Back Office Outsourcing company. The Delhi, India-based team specializes in Back Office Outsourcing and Artificial Intelligence.
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$1,000+< $25 / hr10 - 49Mumbai, India
Services provided
45% Customer Service Outsourcing55% Call Center ServicesFounded in 2025, Clientexa Global Services is an answering service. Based in Mumbai, India, the team focuses on Call Center Services and Customer Service Outsourcing.
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$5,000+< $25 / hr10 - 49Bengaluru, India
Services provided
45% Customer Service Outsourcing40% IT Managed Services10% Cloud Consulting & SI +1 service5% IT Strategy ConsultingEstablished in 2026, NT Global Services is a Customer Service Outsourcing company. The team offers Customer Service Outsourcing and IT managed services.
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$25,000+< $25 / hr10 - 49Bengaluru, India
Services provided
30% Customer Service Outsourcing20% IT Staff Augmentation15% Corporate Training & Coaching +8 services10% Call Center Services5% Finance & Accounting Outsourcing (FAO)5% HR Consulting3% Back Office Outsourcing3% Custom Software Development3% E-Commerce Development3% IT Managed Services3% Web DevelopmentIkonMytri Services Pvt. Ltd. Is a Customer Service Outsourcing company located in Bengaluru, India. They offer Customer Service Outsourcing and IT staff augmentation and were established in 2019.
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$1,000+< $25 / hr250 - 999Uppilipalayam, India
Services provided
18% Customer Service Outsourcing60% Back Office Outsourcing12% Call Center Services +1 service10% Sales OutsourcingVelan Info Services is a Back Office Outsourcing company. Established in 2007, the agency specializes in Back Office Outsourcing and Customer Service Outsourcing.
Read moreSee All Locations (2)Uppilipalayam, India
A1, Harsha Garden Masakalipalayam Road Uppilipalayam
Uppilipalayam, India 641015151 - 200
422 495 4666
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Undisclosed< $25 / hr250 - 999Kochi, India
Services provided
18% Customer Service Outsourcing82% Back Office OutsourcingOffshore India Data Entry is a Back Office Outsourcing company. They were established in 2013, and their services include Back Office Outsourcing and Customer Service Outsourcing.
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$1,000+< $25 / hr250 - 999New Delhi, India
Services provided
10% Customer Service Outsourcing30% Accounting20% Finance & Accounting Outsourcing (FAO) +4 services15% Back Office Outsourcing10% Corporate Training & Coaching10% ERP Consulting and SI5% HR ConsultingHeadway Bpo Solutions Pvt Ltd is an Accounting company. Located in New Delhi, India and New York, New York, the team provides Accounting and Finance & Accounting Outsourcing (FAO).
Read moreMore responsive than most other service providers
Get in TouchHeadway Bpo Solutions Pvt Ltd is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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$1,000+< $25 / hr2 - 9Handwara, India
Services provided
30% Customer Service Outsourcing40% Back Office Outsourcing20% Document Digitization & Management +1 service10% TranslationPARADISE DIGITAL SERVICES is a small Back Office Outsourcing company based in Handwara, India. The team specializes in Back Office Outsourcing and Customer Service Outsourcing.
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UndisclosedUndisclosed2 - 9Moradabad, India
Services provided
50% Customer Service Outsourcing50% IT Managed ServicesATAV SOLUTION PRIVATE LIMITED is an IT managed services and Customer Service Outsourcing company established in 2020. The team provides IT managed services and Customer Service Outsourcing.
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$10,000+$50 - $99 / hr10 - 49Aurangabad, India
Services provided
20% Customer Service Outsourcing30% Interior Design30% Other Design +2 services10% Real Estate Law10% Sales OutsourcingSmall Other Design company 3D Power, is located in Aurangabad, India. The team provides Other Design and Interior Design.
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$1,000+< $25 / hr2 - 9Jaipur, India
Services provided
20% Customer Service Outsourcing20% Back Office Outsourcing20% Call Center Services +2 services20% Executive Search20% Recruitment Process Outsourcing7P Promotions is an answering service company. They are based in Jaipur, India and have small team. They focus on Call Center Services and Back Office Outsourcing.
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UndisclosedUndisclosed10 - 49Indore, India
Services provided
30% Customer Service Outsourcing35% Back Office Outsourcing35% Call Center ServicesGlobal Virtual Support is a call center company. They were established in 2018 and specialize in Call Center Services and Back Office Outsourcing.
Read moreSee All Locations (2)Indore, India
104, 2nd floor above destiny cafe, near medanta hospital, vijay nagar indore 452010
Indore, India 45201010 - 15
+91 6232716779
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UndisclosedUndisclosed50 - 249Bengaluru, India
Services provided
35% Customer Service Outsourcing40% Finance & Accounting Outsourcing (FAO)25% Back Office OutsourcingLaunched in 2023, star connect automation is a Finance & Accounting Outsourcing (FAO) company. The team focuses on Finance & Accounting Outsourcing (FAO) and Customer Service Outsourcing.
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Undisclosed$25 - $49 / hr50 - 249Sahibzada Ajit Singh Nagar, India
Services provided
20% Customer Service Outsourcing30% Back Office Outsourcing30% Call Center Services +1 service20% HR OutsourcingIn Sahibzada Ajit Singh Nagar, India and Gurugram, India, ZOUMA CONSULTING SERVICES is an answering service. Launched in 2021, the team focuses on Call Center Services and Back Office Outsourcing.
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$1,000+< $25 / hr250 - 999Kolkata, India
Services provided
50% Customer Service Outsourcing10% Back Office Outsourcing10% Call Center Services +3 services10% Finance & Accounting Outsourcing (FAO)10% Web Design10% Web DevelopmentSee all 9 projectsBBC Global Services is a Customer Service BPO specializing in remote customer care and virtual assistant services tailored to healthcare practices. Reviewers consistently praise their excellent response times and effective communication, highlighting their alignment with company values and culture. Approximately 100% of feedback is positive, emphasizing their thorough project management and ability to exceed expectations in delivering outsourced customer support solutions.
Reviews mention Detail-oriented
Snapscale has received high praise for its detail-oriented approach, with clients noting their impressive reliability and meticulous attention to detail. One client highlighted the company's commitment to quality assurance and prompt turnaround times, while another emphasized their professionalism and responsiveness in customer support functions. Overall, feedback indicates that Snapscale's focus on detail significantly contributes to client satisfaction and operational efficiency, with no reported areas for improvement.-
Customer Support for Digital Wellness Brand
4.5 Oct 12, 2022The company is praised for its reliability and attention to detail. They maintain a structured approach with monthly meetings involving management and weekly sessions with CX agents to address any questions, concerns, or escalations. These practices highlight their commitment to thoroughness and meticulous oversight.
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BPO Services for Publishing Company
5.0 Oct 11, 2022The company demonstrates a high level of professionalism and is noted for their meticulousness. Their attention to detail is particularly impressive, as is their adaptability to work with startups. This focus on detail ensures that they deliver consistent and reliable service.
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2 of 2 Customer Service Outsourcing reviews are 5 starsLess than $10,000 avg. project costRead 2 ReviewsCustomer Service Outsourcing PROJECT HIGHLIGHT
Virtual Assistant Services for Oculoplastic Surgery Clinic
5.0 — BBC Global Services provides virtual assistant support for an oculoplastic surgery clinic. The vendor handles front- and back-office support, including appointment setting, surgery scheduling, and Read moreWas this helpful?
Industry Experience
Snapscale has demonstrated expertise across various industries, including medical, hospitality, education, and IT services. Feedback highlights their strengths in providing efficient virtual assistance, enhancing customer service, and streamlining administrative tasks. Overall sentiment is positive, with clients praising Snapscale's responsiveness and effective communication, particularly in the medical and education sectors, where their impact on operational efficiency is noted. Potential clients in these fields may find Snapscale a suitable partner for their project needs.
Read All ReviewsSelect Industry to see insights
Medical Other industries Hospitality & leisure Education Financial servicesWas this helpful?
See All Locations (4)Kolkata, India
618 Kalikapur Road, Kolkata - 700099, West Bengal
Kolkata, India 70009941 - 49
888-944-6618
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UndisclosedUndisclosed250 - 999Pune, India
Services provided
20% Customer Service Outsourcing40% Call Center Services10% Back Office Outsourcing +4 services10% Finance & Accounting Outsourcing (FAO)10% Sales Outsourcing5% Accounting5% Business ConsultingThe-Connections is a call center. Launched in 2011, the agency is based in Pune, India and Pune, India. Their services include Call Center Services and Customer Service Outsourcing.
Read moreMore responsive than most other service providers
Get in TouchThe-Connections is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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Undisclosed< $25 / hr50 - 249Madgaon, India
Services provided
30% Customer Service Outsourcing30% Call Center Services20% Back Office Outsourcing +2 services10% Recruitment Process Outsourcing10% Sales OutsourcingCall center Invicta eSolutions Pvt Ltd was established in 2015. Located in Madgaon, India, the team specializes in Call Center Services and Customer Service Outsourcing.
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$10,000+< $25 / hr50 - 249Kolkata, India
Services provided
25% Customer Service Outsourcing45% Back Office Outsourcing20% IT Strategy Consulting +1 service10% Call Center ServicesSee all 1 projectsLogica Infotech Services Pvt. Ltd. specializes in Medical Billing, Coding, and Insurance Indexing. Reviews highlight their quality work delivered within specified timelines and emphasize their professionalism and strong client relationships. However, recommendations suggest expanding service availability to the US time zone to attract more clients.
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UndisclosedUndisclosed50 - 249Mumbai, India
Services provided
25% Customer Service Outsourcing25% Business Consulting25% Immigration Law +1 service25% TranslationIy Enterprise is a Business Consulting company. The company is located in Mumbai, India. Their team focuses on Business Consulting and Translation.
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Undisclosed< $25 / hr10 - 49Pune, India
Services provided
40% Customer Service Outsourcing15% Call Center Services10% Recruitment Process Outsourcing +6 services10% Web Development5% Back Office Outsourcing5% Custom Software Development5% IT Managed Services5% Procurement Support5% Sales OutsourcingSharviom, a Customer Service Outsourcing company, was established in 2026. The team offers Customer Service Outsourcing and Call Center Services and is based in Pune, India and Nagpur, India.
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$5,000+$25 - $49 / hr10 - 49Gurugram, India
Services provided
40% Customer Service Outsourcing60% Business ConsultingRimayronyx Nexus Digital is a small Gurugram, India-based Business Consulting company. The team offers Business Consulting and Customer Service Outsourcing.
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UndisclosedUndisclosed2 - 9Sahibzada Ajit Singh Nagar, India
Services provided
30% Customer Service Outsourcing70% Other IT Consulting and SISneha IT Solution - Laptop repair company is an other IT consulting and SI company. Established in 2002, their team specializes in other IT consulting and SI and Customer Service Outsourcing.
Read moreSee All Locations (2)Sahibzada Ajit Singh Nagar, India
Near Guru Nanak Sweets, Sector 64, Phase-10, Mohali
Sahibzada Ajit Singh Nagar, India 1600642 - 5
8839978008
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UndisclosedUndisclosed1,000 - 9,999Chennai, India
Services provided
10% Customer Service Outsourcing75% Back Office Outsourcing5% AI Development +2 services5% Custom Software Development5% IT Strategy ConsultingQuintessence Business Solution and Services is a Coppell, Texas-based Back Office Outsourcing company. They focus on Back Office Outsourcing and Customer Service Outsourcing and were launched in
Read moreSee All Locations (3)Chennai, India
Elnet Software City, 2nd Floor, Module 21 and 23, 140 Rajiv Gandhi Salai,
Chennai, India 6001131001 - 2000
4106304774
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$1,000+< $25 / hr50 - 249Chennai, India
Services provided
20% Customer Service Outsourcing25% Back Office Outsourcing10% Call Center Services +6 services10% Custom Software Development10% Low/No Code Development10% Web Development5% Document Digitization & Management5% Mobile App Development5% Social Media MarketingEstablished in 2021, MEG WORLD TECHNOLOGIES is a Back Office Outsourcing company. Their team specializes in Back Office Outsourcing and Customer Service Outsourcing.
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$1,000+< $25 / hr2 - 9Visakhapatnam, India
Services provided
45% Customer Service Outsourcing40% Back Office Outsourcing15% TranscriptionMRM RCM solutions is a small Customer Service Outsourcing company. Launched in 2025, the team offers Customer Service Outsourcing and Back Office Outsourcing.
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$1,000+$25 - $49 / hr50 - 249Kochi, India
Services provided
20% Customer Service Outsourcing20% Custom Software Development20% IoT Development +5 services10% Business Consulting10% Other Application Development10% Web Design5% CRM Consulting and SI5% Commercial Property ManagementVafion, a Customer Service Outsourcing company, is based in Kochi, India. Established in 2014, the team focuses on Customer Service Outsourcing and Custom Software Development.
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$1,000+$25 - $49 / hr2 - 9Kolkata, India
Services provided
10% Customer Service Outsourcing30% E-Commerce Development30% Web Development +3 services10% Call Center Services10% IT Managed Services10% Web DesignHeadquartered in Kolkata, India, SoftPointZone Infotech Pvt Ltd is an e-commerce development firm. They focus on E-Commerce Development and Web Development.
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$1,000+$25 - $49 / hr50 - 249Gurugram, India
Services provided
25% Customer Service Outsourcing25% Compliance Consulting25% Data Annotation Services +1 service25% Finance & Accounting Outsourcing (FAO)Launched in 2007, KNM Management Advisory is a Finance & Accounting Outsourcing (FAO) company. Their team focuses on Finance & Accounting Outsourcing (FAO) and Customer Service Outsourcing.
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$1,000+Undisclosed250 - 999Mumbai, India
Services provided
10% Customer Service Outsourcing10% AI Consulting10% Accounting +8 services10% Back Office Outsourcing10% Call Center Services10% Custom Software Development10% Finance & Accounting Outsourcing (FAO)10% Financial Consulting10% Web Development5% E-Commerce Development5% Mobile App DevelopmentViaante Business Solutions , a software development firm, was launched in 2011. Headquartered in Mumbai, India and Mumbai, India, the team focuses on Custom Software Development and Web Development.
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UndisclosedUndisclosed1,000 - 9,999Ahmedabad, India
Services provided
10% Customer Service Outsourcing10% Back Office Outsourcing10% Blockchain +7 services10% Call Center Services10% Content Marketing10% Custom Software Development10% HR Consulting10% Pay Per Click10% Search Engine Optimization10% Warehousing & DistributionRiddhi Corporate Services Limited is an Ahmedabad, India-based Content Marketing company. Established in 2010, the team offers Content Marketing and Search Engine Optimization.
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Ability to Deliver (y-axis)
Ability to Deliver considers three criteria:
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List of the Top 15 India Customer Support Companies
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UndisclosedUndisclosed1,000 - 9,999Noida, India
Ability to deliver
31.8/40.016.4/20 Reviews7.2/10 Clients & Experience8.2/10 Market PresenceService focus
30% Customer Service Outsourcing70% Other -
$1,000+< $25 / hr1,000 - 9,999Gurugram, India
Ability to deliver
29.9/40.014/20 Reviews10/10 Clients & Experience5.9/10 Market PresenceService focus
20% Customer Service Outsourcing80% Other -
$1,000+< $25 / hr50 - 249Pune, India
Ability to deliver
31.9/40.017.6/20 Reviews6.1/10 Clients & Experience8.2/10 Market PresenceService focus
20% Customer Service Outsourcing80% Other -
$1,000+< $25 / hr250 - 999Bengaluru, India
Ability to deliver
31.4/40.020/20 Reviews1.8/10 Clients & Experience9.6/10 Market PresenceService focus
15% Customer Service Outsourcing85% Other -
$1,000+< $25 / hr10 - 49Gurugram, India
Ability to deliver
26.8/40.016.2/20 Reviews6.6/10 Clients & Experience4/10 Market PresenceService focus
70% Customer Service Outsourcing30% Other -
$5,000+< $25 / hr250 - 999Kalyan, India
Ability to deliver
31.4/40.018.2/20 Reviews7.8/10 Clients & Experience5.3/10 Market PresenceService focus
10% Customer Service Outsourcing90% Other -
$1,000+< $25 / hr50 - 249Amritsar, India
Ability to deliver
28.9/40.015.8/20 Reviews7.5/10 Clients & Experience5.6/10 Market PresenceService focus
30% Customer Service Outsourcing70% Other -
$1,000+< $25 / hr250 - 999New Delhi, India
Ability to deliver
26.9/40.015/20 Reviews6.5/10 Clients & Experience5.3/10 Market PresenceService focus
30% Customer Service Outsourcing70% Other -
$1,000+< $25 / hr10 - 49Rajkot, India
Ability to deliver
27.8/40.016.4/20 Reviews5.8/10 Clients & Experience5.6/10 Market PresenceService focus
30% Customer Service Outsourcing70% Other -
$1,000+< $25 / hr50 - 249Gurugram, India
Ability to deliver
26.9/40.016.2/20 Reviews6.2/10 Clients & Experience4.6/10 Market PresenceService focus
25% Customer Service Outsourcing75% Other -
$1,000+< $25 / hr10 - 49Coimbatore, India
Ability to deliver
25.3/40.017.6/20 Reviews3.1/10 Clients & Experience4.6/10 Market PresenceService focus
40% Customer Service Outsourcing60% Other -
$1,000+< $25 / hr50 - 249Bengaluru, India
Ability to deliver
27.9/40.016.2/20 Reviews6.8/10 Clients & Experience4.9/10 Market PresenceService focus
10% Customer Service Outsourcing90% Other -
$1,000+< $25 / hr50 - 249Ahmedabad, India
Ability to deliver
27.1/40.016/20 Reviews5.1/10 Clients & Experience6/10 Market PresenceService focus
15% Customer Service Outsourcing85% Other -
UndisclosedUndisclosed50 - 249Delhi, India
Ability to deliver
23/40.016.2/20 Reviews1.4/10 Clients & Experience5.5/10 Market PresenceService focus
40% Customer Service Outsourcing60% Other -
$10,000+< $25 / hr10 - 49Nagpur, India
Ability to deliver
27.2/40.015.2/20 Reviews5.1/10 Clients & Experience6.9/10 Market PresenceService focus
10% Customer Service Outsourcing90% Other -
$1,000+< $25 / hr250 - 999Bengaluru, India
Ability to deliver
26.2/40.018.6/20 Reviews0/10 Clients & Experience7.6/10 Market PresenceService focus
10% Customer Service Outsourcing90% Other -
$1,000+< $25 / hr50 - 249Indore, India
Ability to deliver
26.7/40.016.4/20 Reviews3.7/10 Clients & Experience6.6/10 Market PresenceService focus
10% Customer Service Outsourcing90% Other -
UndisclosedUndisclosed250 - 999Coimbatore, India
Ability to deliver
21.3/40.016.4/20 Reviews0/10 Clients & Experience4.9/10 Market PresenceService focus
50% Customer Service Outsourcing50% Other -
$10,000+< $25 / hr250 - 999Noida, India
Ability to deliver
20.3/40.014.8/20 Reviews0/10 Clients & Experience5.5/10 Market PresenceService focus
68% Customer Service Outsourcing32% Other -
$1,000+$25 - $49 / hr10 - 49Gurugram, India
Ability to deliver
24.6/40.016.2/20 Reviews3.1/10 Clients & Experience5.3/10 Market PresenceService focus
20% Customer Service Outsourcing80% Other -
$1,000+$100 - $149 / hr250 - 999Gurugram, India
Ability to deliver
22.7/40.017.4/20 Reviews0/10 Clients & Experience5.3/10 Market PresenceService focus
20% Customer Service Outsourcing80% Other -
$1,000+< $25 / hr250 - 999Bengaluru, India
Ability to deliver
24.4/40.016.2/20 Reviews1.5/10 Clients & Experience6.7/10 Market PresenceService focus
10% Customer Service Outsourcing90% Other -
Undisclosed< $25 / hr10 - 49Pune, India
Ability to deliver
25.2/40.016.6/20 Reviews1.3/10 Clients & Experience7.3/10 Market PresenceService focus
10% Customer Service Outsourcing90% Other -
$1,000+< $25 / hr50 - 249Udaipur, India
Ability to deliver
24.9/40.020/20 Reviews0/10 Clients & Experience4.9/10 Market PresenceService focus
10% Customer Service Outsourcing90% Other -
$1,000+< $25 / hr50 - 249New Delhi, India
Ability to deliver
20.8/40.016.2/20 Reviews0/10 Clients & Experience4.6/10 Market PresenceService focus
40% Customer Service Outsourcing60% Other -
Undisclosed< $25 / hr50 - 249Chennai, India
Ability to deliver
23.2/40.016.2/20 Reviews1.4/10 Clients & Experience5.7/10 Market PresenceService focus
20% Customer Service Outsourcing80% Other -
Undisclosed< $25 / hr50 - 249Noida, India
Ability to deliver
21.2/40.013.2/20 Reviews0/10 Clients & Experience8/10 Market PresenceService focus
35% Customer Service Outsourcing65% Other -
$25,000+< $25 / hr50 - 249Bengaluru, India
Ability to deliver
22.4/40.015.8/20 Reviews1.4/10 Clients & Experience5.1/10 Market PresenceService focus
25% Customer Service Outsourcing75% Other -
$5,000+< $25 / hr50 - 249Patna, India
Ability to deliver
24.3/40.016.2/20 Reviews1.9/10 Clients & Experience6.1/10 Market PresenceService focus
10% Customer Service Outsourcing90% Other -
$1,000+< $25 / hr10 - 49Kolkata, India
Ability to deliver
23.7/40.017/20 Reviews1.8/10 Clients & Experience5/10 Market PresenceService focus
15% Customer Service Outsourcing85% Other
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