Top Customer Support Services in India
308 Companies
List of the Top India Customer Support Companies
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Featured
What are Featured Providers?
$1,000+< $25 / hr1,000 - 9,999Serves IndiaServices provided
25% Customer Service Outsourcing20% Call Center Services15% Back Office Outsourcing +4 services10% Content Moderation Services10% Data Annotation Services10% Finance & Accounting Outsourcing (FAO)10% Sales OutsourcingSee all 28 projectsHugo Inc. | Top CX Provider is a leading Customer Support Outsourcing firm, offering services such as Call Center Outsourcing and Customer Service BPO. The company is highly praised for its efficient project management and adaptability, with 100% of reviewers appreciating their seamless communication and integration into business processes. Their capacity to scale and maintain high service quality is consistently highlighted, contributing to improved customer satisfaction and operational efficiency.
Reviews mention Timely
Overall, client feedback regarding Hugo's timeliness is overwhelmingly positive. Clients consistently noted that Hugo delivered projects on time, contributing to their operational efficiency. One client highlighted that Hugo's team demonstrated a strong commitment to deadlines, while another stated they were able to scale operations and enhance support with timely responses. Additionally, a client emphasized the seamless adjustment to their needs, ensuring prompt deliveries without hassle. This dedication to timely execution has been a significant factor in establishing Hugo as a reliable partner.-
BPO & Customer Service Support for Financial Services Co
4.5 Jun 27, 2024Weekly reviews were efficient and effective, making Hugo an invaluable partner in simplifying operations and enhancing our capabilities. Their approach ensured that all tasks were completed on time, meeting our expectations consistently.
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Outsourced Accounting & Content Writing for IT Services Firm
4.5 Sep 11, 2023Regular check-ins and progress updates were the norm, creating a sense of transparency that instilled confidence. This consistent communication ensured that project deliverables were met in a timely manner.
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Digital Strategy for Environmental Solutions Platform
5.0 Aug 29, 2023We had an onboarding session that lasted 1 week and then ongoing meetings and conversations depending on project timelines. Their onboarding documentation was very thorough and easy to follow, ensuring that all steps were completed on schedule.
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Accounting Services for Marketing & Venture Capital Firm
5.0 Aug 24, 2023Regular check-ins and progress updates were the norm, creating a sense of transparency that instilled confidence. This consistent communication ensured that project deliverables were met in a timely manner.
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Content Mktg & Call Center Services for Cashback Gaming Co
5.0 Aug 23, 2023Timely Delivery: Hugo consistently meets deadlines, driving project efficiency and creating capacity. Their proactive approach continuously improves workflows for optimal results, ensuring that all aspects of the project are completed on time.
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11 of 12 Customer Service Outsourcing reviews are 5 stars1 new review for Customer Service Outsourcing in past 6 months$50,000 – $199,999 avg. project costRead 12 ReviewsCustomer Service Outsourcing PROJECT HIGHLIGHT
CX Outsourcing for Financial Services Firm
5.0 — Hugo Inc. provides CX outsourcing services for a financial services firm. They support the client's expansion to key markets, streamline their partner onboarding process, and execute a customer Read moreWas this helpful?
Industry Experience
Hugo Inc. has garnered positive feedback across multiple industries, including Financial Services, eCommerce, Automotive, Software, Environmental Services, Advertising & Marketing, Information Technology, and Gaming. Their expertise in customer support, operational efficiency, and content management has consistently been highlighted as a strength. Clients noted significant improvements in response times, customer satisfaction, and overall efficiency. Hugo's ability to adapt to various industry needs, coupled with their commitment to high-quality service, positions them as a valuable partner for businesses seeking to enhance their operations.
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Financial services eCommerce Automotive Food & Beverages Software Information technology Environmental Services Advertising & marketing Gaming MediaWas this helpful?
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$5,000+< $25 / hr1,000 - 9,999Serves IndiaServices provided
50% Customer Service Outsourcing20% Call Center Services10% Back Office Outsourcing +2 services10% Content Moderation Services10% Data Annotation ServicesSee all 47 projectsHelpware is a Customer Service Outsourcing company that specializes in delivering remote customer care solutions, including troubleshooting, multi-lingual support, and 24/7 service capabilities. Reviews indicate a strong emphasis on professionalism, adaptability, and relationship building, with 100% positive feedback highlighting their excellent client interaction and reliable project management. Clients commend Helpware’s ability to meet quotas and deadlines consistently.
Reviews mention Hard working
Clients consistently commend Helpware for their hard-working nature, highlighting the dedication of their agents and leadership. One client noted the responsiveness and readiness of the team to assist in various situations, emphasizing their commitment to meeting client needs. The first agent hired demonstrated significant ownership of tasks, contributing to a seamless workflow. Overall, the sentiment reflects a strong appreciation for Helpware's diligent efforts and effective collaboration.-
Customer Support for Custom Meal Service Provider
5.0 Feb 4, 2022Their friendless and composure regardless of what situation we were dealing with was always very welcome. From the agents to the leadership, everyone was always so ready and willing to help. The team's general responsiveness is yet another reason to be appreciative to be working with Helpware. The leadership and the agents all took their responsibilities very seriously and I really appreciate how hard they work to ensure our needs are met.
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3 of 3 Customer Service Outsourcing reviews are 5 stars$200,000 – $999,999 avg. project costRead 3 ReviewsCustomer Service Outsourcing PROJECT HIGHLIGHT
Customer Service Outsourcing for Parking Software Company
5.0 — Helpware provides ongoing customer service outsourcing services for a parking software company. The team handles equipment and software; they’re in charge of remotely troubleshooting issues for Read moreWas this helpful?
Industry Experience
Helpware has demonstrated strong capabilities across various industries including Information Technology, Healthcare, Software, eCommerce, Consumer Products, and Financial Services. Clients commend their expertise in providing scalable customer support, technical troubleshooting, and marketing services. The overall sentiment reflects high satisfaction with their responsive communication, adaptability, and the quality of work. Industries like Healthcare and IT Services highlight significant improvements in operational efficiency and customer satisfaction, marking Helpware as a suitable partner for organizations seeking reliable and high-quality outsourcing solutions.
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Information technology Arts, entertainment & music Healthcare Software eCommerce Consumer Products Education IT Services Food & Beverages Nonprofit Media Advertising & marketing Business services Financial services Retail Other Industry AutomotiveWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Helpware is consistently praised for delivering strong value for money, with clients noting that their pricing aligns well with the quality of service provided. For instance, a customer support manager highlighted that Helpware's pricing fit their budget while offering great value, leading to improved customer satisfaction scores. Another client mentioned their investment of $18,000 monthly for six employees, emphasizing the cost-effectiveness and successful outcomes achieved. Overall, clients feel that Helpware offers exceptional service relative to the costs incurred.Was this helpful?
UndisclosedUndisclosed1,000 - 9,999Serves IndiaServices provided
35% Customer Service Outsourcing35% Data Annotation Services30% Generative AISee all 37 projectsMindy Support is a Customer Service BPO specializing in multilingual customer support, call center outsourcing, and remote customer care services. Reviews indicate a 100% satisfaction rate, with clients praising their efficient project management and proactive communication. Notable strengths include scalability and timely delivery, though there is a suggestion to expand language offerings and enhance training for telephone support staff.
Reviews mention Great project management
Clients have consistently praised Mindy Support for their exceptional project management capabilities. One client noted their 'strong project management capabilities,' highlighting timely delivery and adherence to KPIs. Another emphasized the 'well-organized' nature of their project management, with deliverables provided on time and prompt responses to needs. Overall, the sentiment reflects a high level of satisfaction with Mindy Support's proactive communication, efficiency, and structured approach to project management.-
Data Labeling for B2B Enterprise SaaS Company
5.0 Apr 26, 2020The quality and turnaround time was impressive. The project management skills and communication was good, and was flexible with pricing too.
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Customer Service Outsourcing for Home Technology Retailer
4.0 Nov 27, 2024The project management was well-organized. Deliverables were consistently provided on time, and my needs were addressed promptly. I especially appreciated the quick and clear communication from my contact person, which made the process smooth and efficient.
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Multilingual Customer Service & Back-Office for Beauty Brand
5.0 Mar 18, 2025Mindy Support demonstrated strong project management capabilities, ensuring efficient coordination and timely delivery of all key deliverables. They adhered to agreed timelines and KPIs consistently. Their team exhibited a strong can-do attitude, proactively addressing challenges and adapting to our evolving needs. Regular updates, proactive communication, and structured coaching sessions helped maintain high-quality service.
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1 of 3 Customer Service Outsourcing reviews are 5 starsUnknown avg. project costRead 3 ReviewsCustomer Service Outsourcing PROJECT HIGHLIGHT
Customer Service Outsourcing for Home Technology Retailer
4.0 — Mindy Support provides customer service support for a home technology retailer's Dutch customers via the service hotline. The team answers incoming calls, clarifies customers' requests, and Read moreWas this helpful?
Industry Experience
Mindy Support has demonstrated expertise across multiple industries, including beauty, automotive, eCommerce, and technology. Clients commend their multilingual customer support and operational efficiency, particularly in the beauty and automotive sectors. In eCommerce and financial services, their data annotation capabilities have led to high model accuracy, while their agile project management is noted across various sectors. Overall, feedback indicates a strong sentiment of reliability and adaptability, making them a suitable partner for complex projects in diverse industries.
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Beauty & Cosmetics Automotive eCommerce Manufacturing IT Services Engineering Software Research Arts, entertainment & music Financial services Utilities Gaming Other Industry Construction Healthcare Information technology Advertising & marketing BeautyWas this helpful?
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$1,000+< $25 / hr50 - 249Secunderabad, India
Services provided
10% Customer Service Outsourcing45% Back Office Outsourcing25% HR Consulting +2 services10% Call Center Services10% Sales OutsourcingH-Line Soft is a midsize Back Office Outsourcing company based in Secunderabad, India and Fremont, California. The team provides Back Office Outsourcing and HR Consulting.
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$1,000+< $25 / hr50 - 249Thenhipalam, India
Services provided
10% Customer Service Outsourcing25% Back Office Outsourcing25% HR Outsourcing +2 services25% Transcription15% Call Center ServicesIPIX BPO is a Back Office Outsourcing company in Thenhipalam, India and Kochi, India. Their services include Back Office Outsourcing and Transcription.
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Featured
What are Featured Providers?
$1,000+Undisclosed250 - 999Serves IndiaServices provided
55% Customer Service Outsourcing15% Data Annotation Services10% Back Office Outsourcing +2 services10% Call Center Services10% Content Moderation ServicesSee all 68 projectsTop Customer Service is a highly-regarded Customer Support Outsourcing provider specializing in inbound call handling and customer service BPO solutions. The company consistently receives positive feedback for its professionalism and efficient communication, with over 90% of clients highlighting improved response times and increased customer satisfaction. Their AI-assisted systems and trained agents ensure seamless integration and reliable support across various industries.
27 of 27 reviews are 5 stars16 new reviews for Customer Service Outsourcing services$50,000 – $199,999 avg. project costRead 27 Recent ReviewsReviewed 27 times in the past 6 months
In the last six months, Top Customer Service received positive feedback for their professionalism, responsiveness, and effective communication. Clients noted improvements in handling inquiries, with one stating they experienced a 50% reduction in response times after implementing their services. Another client highlighted the team's ability to represent their brand voice accurately. While most reviews were favorable, some clients suggested enhancements in proactive content strategy and reporting details. Overall, the sentiment is overwhelmingly positive, showcasing their commitment to quality customer support.Was this helpful?
25 of 25 Customer Service Outsourcing reviews are 5 stars16 new reviews for Customer Service Outsourcing in past 6 months$50,000 – $199,999 avg. project costRead 25 ReviewsCustomer Service Outsourcing PROJECT HIGHLIGHT
Customer Service & Back-Office Support for Protection Agency
5.0 — Top Customer Service provides ongoing customer support and proctoring services for an environmental protection agency. The team assists with the Section 608 support for the client's students. Read moreWas this helpful?
Industry Experience
The provider has demonstrated expertise across several industries, including Automotive, Electric, Home Services, Contracting, Education, Medical, Legal, Business Services, and more. Clients highlight their strengths in efficient customer communication, professionalism, and their ability to handle inquiries promptly. Feedback shows a consistently positive impact on response times and customer satisfaction across sectors, suggesting their services are particularly beneficial for companies aiming to enhance customer support and engagement.
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Advertising & marketing Agriculture Non-profit Construction Home Services Electric Financial services IT Services Other Industry Other industries Business services Real estate Government Education Medical Automotive Legal ContractingWas this helpful?
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UndisclosedUndisclosed10 - 49Jaipur, India
Services provided
10% Customer Service Outsourcing20% Business Consulting20% Custom Software Development +5 services10% Back Office Outsourcing10% HR Consulting10% IT Strategy Consulting10% Web Design10% Web DevelopmentEstablished in 2002, Cynosure Technologies is a software development company. The team specializes in Custom Software Development and Business Consulting.
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$1,000+< $25 / hr250 - 999Pune, India
Services provided
10% Customer Service Outsourcing40% Back Office Outsourcing15% CRM Consulting and SI +5 services10% Finance & Accounting Outsourcing (FAO)10% Transcription7% Staffing5% Digital Strategy3% HR OutsourcingRely Services Inc is a Back Office Outsourcing company. The Schaumburg, Illinois-based firm was launched in 1997. Their services include Back Office Outsourcing and CRM consulting and SI.
Read moreSee All Locations (15)Pune, India
2nd Floor Ankur Plaza, Next to Akshay Palace Near Warje Flyover Warje Chowk , Plot No -129/11/2/3
Pune, India 41105850 - 75
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$1,000+< $25 / hr1,000 - 9,999Bengaluru, India
Services provided
44% Customer Service Outsourcing56% Back Office OutsourcingAthenaHealth is a Back Office Outsourcing company established in 1997. Their team focuses on Back Office Outsourcing and Customer Service Outsourcing.
Read moreSee All Locations (8)Bengaluru, India
19th Floor, SKAV 909, 9/1 Lavalle Road,
Bengaluru, India 560025151 - 200
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UndisclosedUndisclosed10,000+Gurugram, India
Services provided
33% Customer Service Outsourcing23% Call Center Services15% Sales Outsourcing +17 services5% Back Office Outsourcing5% Business Consulting5% Finance & Accounting Outsourcing (FAO)1% AI Development1% BI & Big Data Consulting & SI1% CRM Consulting and SI1% Custom Software Development1% Digital Strategy1% Graphic Design1% HR Consulting1% Mobile App Development1% Transcription1% Translation1% UX/UI Design1% Unified Communications Consulting & SI1% Web Design1% Web DevelopmentWebhelp, a Customer Service Outsourcing company, was established in 2000. The large team provides Customer Service Outsourcing and Call Center Services.
Read moreSee All Locations (52)Gurugram, India
SP Infocity, Ground Floor, Plot No 243, Phase - 1, Udyog Vihar, Gurugram, Haryana 122001
Gurugram, India 1220012001 - 5000
+91 124 431 4150
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$1,000+$25 - $49 / hr2 - 9Chennai, India
Services provided
18% Customer Service Outsourcing40% Back Office Outsourcing24% Call Center Services +1 service18% Sales OutsourcingTalent Paark Global Solutions Pvt. Ltd., a small Back Office Outsourcing company, is based in Chennai, India. Their services include Back Office Outsourcing and Call Center Services.
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UndisclosedUndisclosed2 - 9New Delhi, India
Services provided
10% Customer Service Outsourcing80% Accounting10% Back Office OutsourcingLaunched in 1979, Raj Har Gopal & Co. Is an Accounting company. The small team offers Accounting and Back Office Outsourcing.
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Focus accounts for a company’s specialization within a certain service.
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Ability to Deliver considers three criteria:
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List of the Top 15 India Customer Support Companies
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UndisclosedUndisclosed1,000 - 9,999Noida, India
Ability to deliver
31.8/40.016.4/20 Reviews7.2/10 Clients & Experience8.2/10 Market PresenceService focus
30% Customer Service Outsourcing70% Other -
$1,000+< $25 / hr1,000 - 9,999Gurugram, India
Ability to deliver
29.9/40.014/20 Reviews10/10 Clients & Experience5.9/10 Market PresenceService focus
20% Customer Service Outsourcing80% Other -
$1,000+< $25 / hr50 - 249Pune, India
Ability to deliver
32.3/40.018/20 Reviews6.1/10 Clients & Experience8.2/10 Market PresenceService focus
15% Customer Service Outsourcing85% Other -
$5,000+< $25 / hr250 - 999Kalyan, India
Ability to deliver
31.6/40.018.4/20 Reviews7.8/10 Clients & Experience5.3/10 Market PresenceService focus
10% Customer Service Outsourcing90% Other -
$1,000+< $25 / hr10 - 49Gurugram, India
Ability to deliver
26.8/40.016.2/20 Reviews6.6/10 Clients & Experience4/10 Market PresenceService focus
70% Customer Service Outsourcing30% Other -
$1,000+< $25 / hr50 - 249Amritsar, India
Ability to deliver
28.9/40.015.8/20 Reviews7.5/10 Clients & Experience5.6/10 Market PresenceService focus
30% Customer Service Outsourcing70% Other -
$1,000+< $25 / hr250 - 999New Delhi, India
Ability to deliver
26.9/40.015/20 Reviews6.5/10 Clients & Experience5.3/10 Market PresenceService focus
30% Customer Service Outsourcing70% Other -
$1,000+< $25 / hr10 - 49Rajkot, India
Ability to deliver
27.8/40.016.4/20 Reviews5.8/10 Clients & Experience5.6/10 Market PresenceService focus
30% Customer Service Outsourcing70% Other -
$1,000+< $25 / hr50 - 249Gurugram, India
Ability to deliver
26.9/40.016.2/20 Reviews6.2/10 Clients & Experience4.6/10 Market PresenceService focus
25% Customer Service Outsourcing75% Other -
$1,000+< $25 / hr10 - 49Coimbatore, India
Ability to deliver
25.3/40.017.6/20 Reviews3.1/10 Clients & Experience4.6/10 Market PresenceService focus
40% Customer Service Outsourcing60% Other -
$1,000+< $25 / hr50 - 249Bengaluru, India
Ability to deliver
27.9/40.016.2/20 Reviews6.8/10 Clients & Experience4.9/10 Market PresenceService focus
10% Customer Service Outsourcing90% Other -
$1,000+< $25 / hr50 - 249Ahmedabad, India
Ability to deliver
26.5/40.015.8/20 Reviews5.1/10 Clients & Experience5.7/10 Market PresenceService focus
15% Customer Service Outsourcing85% Other -
UndisclosedUndisclosed50 - 249Delhi, India
Ability to deliver
23/40.016.2/20 Reviews1.4/10 Clients & Experience5.5/10 Market PresenceService focus
40% Customer Service Outsourcing60% Other -
$10,000+< $25 / hr10 - 49Nagpur, India
Ability to deliver
27.2/40.015.2/20 Reviews5.1/10 Clients & Experience6.9/10 Market PresenceService focus
10% Customer Service Outsourcing90% Other -
$1,000+< $25 / hr50 - 249Indore, India
Ability to deliver
26.7/40.016.4/20 Reviews3.7/10 Clients & Experience6.6/10 Market PresenceService focus
10% Customer Service Outsourcing90% Other -
UndisclosedUndisclosed250 - 999Coimbatore, India
Ability to deliver
21.3/40.016.4/20 Reviews0/10 Clients & Experience4.9/10 Market PresenceService focus
50% Customer Service Outsourcing50% Other -
$1,000+$100 - $149 / hr250 - 999Gurugram, India
Ability to deliver
23.1/40.017.8/20 Reviews0/10 Clients & Experience5.3/10 Market PresenceService focus
20% Customer Service Outsourcing80% Other -
$10,000+< $25 / hr250 - 999Noida, India
Ability to deliver
20.3/40.014.8/20 Reviews0/10 Clients & Experience5.5/10 Market PresenceService focus
68% Customer Service Outsourcing32% Other -
$1,000+$25 - $49 / hr10 - 49Gurugram, India
Ability to deliver
24.6/40.016.2/20 Reviews3.1/10 Clients & Experience5.3/10 Market PresenceService focus
20% Customer Service Outsourcing80% Other -
$1,000+< $25 / hr250 - 999Bengaluru, India
Ability to deliver
24.4/40.016.2/20 Reviews1.5/10 Clients & Experience6.7/10 Market PresenceService focus
10% Customer Service Outsourcing90% Other -
Undisclosed< $25 / hr10 - 49Pune, India
Ability to deliver
25.2/40.016.6/20 Reviews1.3/10 Clients & Experience7.3/10 Market PresenceService focus
10% Customer Service Outsourcing90% Other -
$1,000+< $25 / hr50 - 249Udaipur, India
Ability to deliver
24.9/40.020/20 Reviews0/10 Clients & Experience4.9/10 Market PresenceService focus
10% Customer Service Outsourcing90% Other -
Undisclosed< $25 / hr50 - 249Chennai, India
Ability to deliver
23.5/40.016.2/20 Reviews1.4/10 Clients & Experience5.9/10 Market PresenceService focus
20% Customer Service Outsourcing80% Other -
$1,000+< $25 / hr50 - 249New Delhi, India
Ability to deliver
20.8/40.016.2/20 Reviews0/10 Clients & Experience4.6/10 Market PresenceService focus
40% Customer Service Outsourcing60% Other -
Undisclosed< $25 / hr50 - 249Noida, India
Ability to deliver
21.2/40.013.2/20 Reviews0/10 Clients & Experience8/10 Market PresenceService focus
35% Customer Service Outsourcing65% Other -
$25,000+< $25 / hr50 - 249Bengaluru, India
Ability to deliver
22.4/40.015.8/20 Reviews1.4/10 Clients & Experience5.1/10 Market PresenceService focus
25% Customer Service Outsourcing75% Other -
$5,000+< $25 / hr50 - 249Patna, India
Ability to deliver
24.3/40.016.2/20 Reviews1.9/10 Clients & Experience6.1/10 Market PresenceService focus
10% Customer Service Outsourcing90% Other -
$1,000+< $25 / hr50 - 249Kolkata, India
Ability to deliver
20.4/40.016.4/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
35% Customer Service Outsourcing65% Other -
$1,000+$25 - $49 / hr10 - 49Noida, India
Ability to deliver
23.8/40.016.6/20 Reviews2.4/10 Clients & Experience4.8/10 Market PresenceService focus
10% Customer Service Outsourcing90% Other -
$1,000+< $25 / hr1,000 - 9,999Noida, India
Ability to deliver
21.9/40.016.2/20 Reviews0/10 Clients & Experience5.7/10 Market PresenceService focus
10% Customer Service Outsourcing90% Other
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