Top Outbound Call Centers
4,709 Companies
List of the Top Outbound Call Center Services
Sponsored
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$1,000+$25 - $49 / hr2 - 9
Services provided
50% Pay Per Click50% Sales OutsourcingPPC agency and Sales Outsourcing company Water Damage Marketing specializes in Pay Per Click and Sales Outsourcing. They are headquartered in Nashville, Tennessee.
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UndisclosedUndisclosed2 - 9Berlin, Germany
Services provided
50% CRM Consulting and SI50% Sales OutsourcingKohomai is a small CRM consulting and SI and Sales Outsourcing company launched in 2021. Their team focuses on CRM consulting and SI and Sales Outsourcing.
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UndisclosedUndisclosed10 - 49Buenos Aires, Argentina
Services provided
85% Customer Service Outsourcing15% Call Center ServicesTransvalores, a Customer Service Outsourcing company, is based in Buenos Aires, Argentina. Founded in 1998, the team focuses on Customer Service Outsourcing and Call Center Services.
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UndisclosedUndisclosed10 - 49Mumbai, India
Services provided
80% Translation10% Call Center Services10% TranscriptionShakti Enterprise Translation Services, a Translation company, was launched in 1985. The firm focuses on Translation and Call Center Services, and is small.
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$5,000+$200 - $300 / hr250 - 999Bhubaneswar, India
Services provided
25% Back Office Outsourcing13% Sales Outsourcing12% Call Center Services +5 services10% IT Managed Services10% IT Staff Augmentation10% IT Strategy Consulting10% Other Application Development10% TranscriptionBack Office Outsourcing company Computer Lab Pvt Ltd is based in Bhubaneswar, India and Cuttack, India. Their services include Back Office Outsourcing and Sales Outsourcing.
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$250,000+$100 - $149 / hr250 - 999
Services provided
25% Other Marketing25% Sales Outsourcing25% Warehousing & Distribution +2 services15% Commercial Property Management10% Building Security ServicesMidsize Other Marketing company Qatar Waste Collection Company, is headquartered in Doha, Qatar. Their services include Other Marketing and Warehousing & Distribution.
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UndisclosedUndisclosed250 - 999Makati, Philippines
Services provided
25% Back Office Outsourcing25% Call Center Services25% Customer Service Outsourcing +1 service25% Data Annotation ServicesIn Makati, Philippines and Batangas, Philippines, LGK Solutions Philippines is a midsize answering service. The team specializes in Call Center Services and Back Office Outsourcing.
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UndisclosedUndisclosed2 - 9
Services provided
50% Sales Outsourcing35% Email Marketing5% Digital Strategy +2 services5% Other Digital Marketing5% Social Media MarketingDiggydata is a Sales Outsourcing company launched in 2022. The small team provides Sales Outsourcing and Email Marketing.
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$1,000+$25 - $49 / hr50 - 249
Services provided
20% Back Office Outsourcing20% Customer Service Outsourcing20% Finance & Accounting Outsourcing (FAO) +3 services20% Sales Outsourcing10% Business Consulting10% Financial ConsultingSee all 3 projectsTriyock BPO provides services such as customer support improvement, AI quality control systems for construction, and data collection for real estate operations. The overall feedback from their clients highlights their effective communication, organizational efficiency, and timely delivery of services, with clients appreciating their transparency and hassle-free approach. Triyock BPO's expertise and cost-effective solutions make them a reliable partner for business growth.
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Undisclosed$50 - $99 / hr2 - 9München, Germany
Services provided
40% Business Consulting20% Call Center Services20% Market Research +2 services10% Customer Service Outsourcing10% Marketing StrategyStartup Campus Germany GmbH, a Business Consulting company, was established in 2018. The small team specializes in Business Consulting and Market Research.
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UndisclosedUndisclosed10 - 49Bhatpara, India
Services provided
20% Back Office Outsourcing20% Call Center Services20% Sales Outsourcing +2 services20% Web Design20% Web DevelopmentTech Support Leads is a web design agency. The Bhatpara, India-based agency offers Web Design and Web Development.
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$1,000+$25 - $49 / hr2 - 9Spokane, WA
Services provided
25% Branding25% Content Marketing25% Sales Outsourcing +1 service25% Search Engine OptimizationBranding firm lilAgents was established in 2025. The team specializes in Branding and Content Marketing.
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$5,000+< $25 / hr10 - 49Medan, Indonesia
Services provided
45% Sales Outsourcing20% Content Marketing20% Social Media Marketing +3 services5% Demand Generation Marketing5% Email Marketing5% Search Engine OptimizationSee all 3 projectsXpandeast is a sales and marketing outsourcing company specializing in lead generation, CRM data management, and content marketing. Across multiple reviews, clients have praised Xpandeast's proactive approach, professionalism, and ability to integrate as a seamless extension of their teams, with no negative feedback reported. Approximately 83% of reviewers emphasize their impressive project management and adaptability to changing needs.
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$1,000+< $25 / hr250 - 999Uppilipalayam, India
Services provided
60% Back Office Outsourcing18% Customer Service Outsourcing12% Call Center Services +1 service10% Sales OutsourcingVelan Info Services is a Back Office Outsourcing company. Established in 2007, the agency specializes in Back Office Outsourcing and Customer Service Outsourcing.
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$5,000+< $25 / hr2 - 9Amsterdam, Netherlands
Services provided
65% Sales Outsourcing35% Email MarketingSalesHarbor, a Sales Outsourcing company, was established in 2023. The team provides Sales Outsourcing and Email Marketing and is headquartered in Amsterdam, Netherlands.
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$1,000+$100 - $149 / hr2 - 9Eivissa, Spain
Services provided
65% Sales Outsourcing35% Email MarketingEstablished in 2024, The Outreach Dept. Is a Sales Outsourcing company. Their services include Sales Outsourcing and Email Marketing.
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UndisclosedUndisclosed2 - 9
Services provided
65% Sales Outsourcing20% Corporate Training & Coaching15% Business ConsultingLocated in Sydney, Australia, Outsold is a Sales Outsourcing company. They offer Sales Outsourcing and Corporate Training & Coaching and were founded in 2018.
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$5,000+Undisclosed2 - 9
Services provided
40% Business Consulting20% Sales Outsourcing10% Back Office Outsourcing +3 services10% Product Design10% Recruiting10% StaffingTrilled, a Business Consulting company, is headquartered in Ciudad de México, Mexico. The team provides Business Consulting and Sales Outsourcing.
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$5,000+< $25 / hr2 - 9Kyiv, Ukraine
Services provided
30% Sales Outsourcing20% Market Research15% Business Consulting +4 services15% Email Marketing10% Call Center Services5% Blockchain Marketing5% Search Engine OptimizationSee all 1 projectsLeadBuds is a lead generation company specializing in setting up quality meetings and sales appointments with influencers and decision-makers. Reviewers consistently praise their professionalism, organization, and effectiveness, noting a 100% satisfaction rate with no areas for improvement mentioned. Many highlight their ability to integrate seamlessly with client teams and deliver first-rate meetings.
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$1,000+$150 - $199 / hrFreelancerSzczecin, Poland
Services provided
40% Call Center Services30% Sales Outsourcing5% Affiliate Marketing +5 services5% Business Consulting5% Content Marketing5% Marketing Strategy5% Other Digital Marketing5% Social Media MarketingMarcinKowalik.online is a phone answering service. Located in Szczecin, Poland, the firm was founded in 2014. Their services include Call Center Services and Sales Outsourcing.
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$1,000+$25 - $49 / hr10 - 49Karachi, Pakistan
Services provided
30% Call Center Services25% Sales Outsourcing25% Social Media Marketing +2 services10% Back Office Outsourcing10% Customer Service OutsourcingMatvibe Technologies is a call center. They were established in 2019 and provide Call Center Services and Social Media Marketing.
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$5,000+$25 - $49 / hr10 - 49
Services provided
35% Sales Outsourcing20% Call Center Services15% Direct Marketing +6 services5% Digital Strategy5% Finance & Accounting Outsourcing (FAO)5% Marketing Strategy5% Mobile & App Marketing5% Mobile App Development5% Web DevelopmentSaaz International Marketing INC, a Sales Outsourcing company, is headquartered in Markham, Canada. They provide Sales Outsourcing and Call Center Services and were founded in 2017.
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$5,000+$25 - $49 / hr10 - 49Glastonbury, CT
Services provided
20% Sales Outsourcing15% Content Marketing10% Customer Service Outsourcing +10 services10% Email Marketing5% Event Marketing5% Graphic Design5% Market Research5% Marketing Strategy5% Pay Per Click5% Search Engine Optimization5% Social Media Marketing5% Video Marketing5% Web DesignPartner in Publishing is a small Glastonbury, Connecticut-based Sales Outsourcing company. Their services include Sales Outsourcing and Content Marketing.
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Undisclosed< $25 / hr2 - 9
Services provided
50% Sales Outsourcing30% Social Media Marketing20% AdvertisingLead Gen Expert is a Sales Outsourcing company. The Brahmanbaria, Bangladesh-based company provides Sales Outsourcing and Social Media Marketing.
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$1,000+< $25 / hr50 - 249Kolkata, India
Services provided
30% Call Center Services25% Back Office Outsourcing25% PEO/Employee Leasing +2 services10% Customer Service Outsourcing10% Sales OutsourcingSkylink Dealtrade is a call center service. They are headquartered in Kolkata, India and have midsize team. Their team provides Call Center Services and Back Office Outsourcing.
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$1,000+< $25 / hr50 - 249Tijuana, Mexico
Services provided
35% Call Center Services30% Customer Service Outsourcing15% Back Office Outsourcing +4 services5% IT Managed Services5% Sales Outsourcing5% Social Media Marketing5% Translation1Click Contact Center is a telephone answering service. They are in Tijuana, Mexico and Tijuana, Mexico, and their services include Call Center Services and Customer Service Outsourcing.
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Undisclosed< $25 / hr50 - 249Madgaon, India
Services provided
30% Call Center Services30% Customer Service Outsourcing20% Back Office Outsourcing +2 services10% Recruitment Process Outsourcing10% Sales OutsourcingCall center Invicta eSolutions Pvt Ltd was established in 2015. Located in Madgaon, India, the team specializes in Call Center Services and Customer Service Outsourcing.
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Undisclosed< $25 / hr50 - 249Panabo, Philippines
Services provided
20% Back Office Outsourcing20% Call Center Services20% Email Marketing +2 services20% Sales Outsourcing20% TranslationITalkcallcenter, an Email Marketing company, was established in 2023. They specializes in Email Marketing and Call Center Services.
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$1,000+< $25 / hr50 - 249Brandon, FL
Services provided
20% Call Center Services20% Custom Software Development20% Sales Outsourcing +2 services20% Social Media Marketing20% Web DevelopmentEstablished in 2021, SALES MATIC is a social media marketing agency. Their team offers Social Media Marketing and Custom Software Development.
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$5,000+< $25 / hr50 - 249
Services provided
20% Back Office Outsourcing20% Call Center Services20% Customer Service Outsourcing +2 services20% Finance & Accounting Outsourcing (FAO)20% Sales OutsourcingXtrim Global Solutions Private Limited is a call center company established in 2009. Their team provides Call Center Services and Back Office Outsourcing.
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$1,000+< $25 / hr50 - 249New York, NY
Services provided
20% Back Office Outsourcing20% Call Center Services20% Customer Service Outsourcing +2 services20% Email Marketing20% Sales OutsourcingDGC BPO Service is an Email Marketing company. Launched in 2020, the company is located in New York, New York. Their services include Email Marketing and Call Center Services.
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$1,000+< $25 / hr50 - 249
Services provided
20% Accounting20% Back Office Outsourcing20% Call Center Services +2 services20% Customer Service Outsourcing20% Sales OutsourcingAnswering service Archers Contact Solutions was launched in 2011. The firm focuses on Call Center Services and Back Office Outsourcing, and is midsize.
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$5,000+$25 - $49 / hr50 - 249Islamabad, Pakistan
Services provided
20% Back Office Outsourcing20% Call Center Services20% Commercial Property Management +2 services20% Customer Service Outsourcing20% Sales OutsourcingLead Incorporation, a midsize call center service, is located in Islamabad, Pakistan. The team provides Call Center Services and Back Office Outsourcing.
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$1,000+< $25 / hr10 - 49
Services provided
50% Call Center Services15% Advertising15% Branding +3 services10% Corporate Training & Coaching5% IT Managed Services5% Product MarketingEstablished in 2022, Nojvii Enterprise LLP is a telephone answering service. Their services include Call Center Services and Advertising.
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$1,000+$100 - $149 / hr2 - 9
Services provided
30% Sales Outsourcing20% Environmental Consulting15% AI Development +6 services10% Business Consulting5% AI Consulting5% Email Marketing5% Market Research5% Marketing Strategy5% Web DevelopmentSee all 1 projectsVentAI is a lead generation and outreach company specializing in B2B services. However, reviews indicate significant dissatisfaction among clients, with 100% reporting negative experiences. Common themes include poor project management, lack of transparency, and unverified deliverables. Despite initial cultural sensitivity, the company failed to deliver measurable results or return on investment.
0 of 1 reviews is 5 starsUnknown avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
In the past six months, feedback for VentAI has been largely negative, highlighting significant issues in project management and deliverables. A client reported that, despite initial meetings, the overall performance was disappointing, with a lack of verifiable data and transparency. Communication became reactive, and the promised reporting system was absent. Clients expressed frustration over unfulfilled expectations and inadequate responses to concerns, leading to a loss of confidence in the service provided.Was this helpful?
Industry Experience
VentAI has primarily worked within the consulting industry, providing lead generation and outreach services. Feedback indicates a lack of transparency, organization, and consistent results, leading to disappointment among clients. While initial cultural sensitivity was appreciated, clients reported insufficient follow-through and measurable outcomes. Overall sentiment in the consulting sector reflects concerns over accountability and performance, suggesting that potential clients in this industry should proceed with caution.
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Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have expressed significant dissatisfaction with the overall cost and value for money provided by the company. One client noted that despite investing thousands of dollars and upgrading to a higher-tier plan based on assurances of improved results, they experienced no measurable ROI or consistent deliverables. The lack of transparency and accountability was highlighted as a major concern, with clients indicating that the promised outcomes were not realized, leading to a sense of disappointment and lost confidence in the company's services.Was this helpful?
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$5,000+< $25 / hr250 - 999Kingston, Jamaica
Services provided
25% Back Office Outsourcing25% Customer Service Outsourcing20% Call Center Services +3 services10% Sales Outsourcing10% Transcription10% TranslationBack Office Outsourcing company IntellectX Global Solutions Limited is in Kingston, Jamaica. Their services include Back Office Outsourcing and Customer Service Outsourcing.
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$1,000+< $25 / hr250 - 999San Antonio, TX
Services provided
15% Back Office Outsourcing15% Call Center Services15% Custom Software Development +5 services15% Customer Service Outsourcing15% Sales Outsourcing10% Finance & Accounting Outsourcing (FAO)10% Web Design5% TranscriptionWorld Wide Outsource Solutions LLC, a call center company, offers Call Center Services and Custom Software Development. The firm is in San Antonio, Texas.
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UndisclosedUndisclosed250 - 999
Services provided
45% Data Annotation Services30% Call Center Services25% Back Office OutsourcingTelesourcia is a Data Annotation Services company located in Antananarivo, Madagascar. They focus on Data Annotation Services and Call Center Services.
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$1,000+< $25 / hr250 - 999Pasig, Philippines
Services provided
35% Employer of Record (EOR) Services25% Call Center Services15% Back Office Outsourcing +5 services5% HR Outsourcing5% PEO/Employee Leasing5% Recruiting5% Recruitment Process Outsourcing5% StaffingSee all 1 projectsDesigning solutions that TRULY suit your business needs! Yes, you read it right. We are indeed a BPO firm that designs services and solutions that will suit your need instead of the other way
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$10,000+$25 - $49 / hr250 - 999
Services provided
20% Building Security Services20% Call Center Services20% Commercial Printing +2 services20% DevOps Managed Services20% IT Managed ServicesHeadquartered in , ByTechService is an IT managed services company. The team focuses on IT managed services and Call Center Services.
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$1,000+Undisclosed2 - 9
Services provided
35% Back Office Outsourcing35% Sales Outsourcing30% Customer Service OutsourcingHopeAramunde|VA is a Lagos, Nigeria-based Back Office Outsourcing company. Launched in 2024, the team focuses on Back Office Outsourcing and Sales Outsourcing.
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$1,000+< $25 / hr50 - 249Pateros, Philippines
Services provided
35% Sales Outsourcing10% Back Office Outsourcing10% Call Center Services +6 services10% Digital Strategy10% Event Marketing10% Other Marketing5% Graphic Design5% Search Engine Optimization5% Web DesignLeadMaker, a Sales Outsourcing company, was launched in 2013. The company provides Sales Outsourcing and Event Marketing, and is midsize.
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$1,000+< $25 / hr50 - 249
Services provided
35% Call Center Services15% Back Office Outsourcing10% Benefits Administration +4 services10% Data Annotation Services10% HR Outsourcing10% Sales Outsourcing10% StaffingNexis Solutions Group is a phone answering service. Headquartered in Ciudad de Guatemala, Guatemala, the agency offers Call Center Services and Back Office Outsourcing.
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$1,000+$25 - $49 / hr50 - 249
Services provided
35% Email Marketing25% SMS Marketing25% Sales Outsourcing +1 service15% Marketing StrategyFrist Database, an Email Marketing company, is headquartered in Tulsa, Oklahoma. They focus on Email Marketing and Sales Outsourcing and were established in 2015.
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$50,000+< $25 / hr50 - 249Jaipur, India
Services provided
25% Back Office Outsourcing25% Customer Service Outsourcing25% Recruitment Process Outsourcing +1 service25% Sales OutsourcingMoonshine Services is a Jaipur, India-based Back Office Outsourcing company. The team focuses on Back Office Outsourcing and Customer Service Outsourcing.
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UndisclosedUndisclosed10 - 49
Services provided
20% Application Testing20% Digital Strategy20% Email Marketing +2 services20% Marketing Strategy20% Sales OutsourcingFounded in 2022, SendtoWin is a Marketing Strategy company. The firm provides Marketing Strategy and Digital Strategy, and is small.
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Undisclosed$50 - $99 / hrFreelancerVail, CO
Services provided
20% Email Marketing20% Search Engine Optimization15% Marketing Strategy +4 services15% Web Development10% Digital Strategy10% Market Research10% Sales OutsourcingSee all 1 projectsGeneration Lead specializes in lead generation and sales services, offering expertise in prospecting, creating ideal customer profiles, and conducting sales calls. Reviews highlight their ability to effectively connect with niche markets and establish new operational systems. Clients appreciate their proactive approach and successful outcomes, such as generating numerous leads and securing meetings, reflecting a well-received collaboration process.
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$5,000+$25 - $49 / hr10 - 49Bakersfield, CA
Services provided
35% Customer Service Outsourcing25% Back Office Outsourcing20% Call Center Services +1 service20% Sales OutsourcingFounded in 2018, Call Vidia is a Customer Service Outsourcing company. The company offers Customer Service Outsourcing and Back Office Outsourcing, and is small.
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$1,000+Undisclosed2 - 9Keyport, NJ
Services provided
50% Sales Outsourcing20% Demand Generation Marketing20% Email Marketing +1 service10% Business ConsultingDulcy is a small Keyport, New Jersey-based Sales Outsourcing company. Their services include Sales Outsourcing and Email Marketing.
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UndisclosedUndisclosed2 - 9Boston, MA
Services provided
50% IT Managed Services50% Sales OutsourcingFounded in 2023, upcell is an IT managed services and Sales Outsourcing company. The team specializes in IT managed services and Sales Outsourcing.
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Get My MatchesWhy Trust Clutch
At Clutch, we believe trust is the foundation of every business relationship. Our mission is to help buyers make confident, data-backed decisions informed by real client experiences.
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Verification doesn’t stop at the point of publication. Our Trust & Safety team routinely audits older reviews against our guidelines. When reviews fall short of our standards, we remove them.
We evaluate service providers using a structured methodology that combines:
- In-depth client interviews and ratings
- Comprehensive project details
- Market presence
- Portfolio examples and industry recognition
This data powers tools like the Leaders Matrix, which helps you compare agencies directly. Our research team curates rankings by weighing verified reviews most heavily, so the most trusted and experienced providers rise to the top.
Using this unique combination of verified client feedback and provider-supplied insights, Clutch distills the most important details into clear, digestible summaries so you have everything you need to make confident, informed decisions quickly.
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Rollover to see company insights or click a company below for more details.
A Clutch Leaders Matrix provides a broad view of the top-performing companies in a particular service or location. Each company featured in a Leaders Matrix is evaluated based on Focus and Ability to Deliver. The size of each circle indicates that company’s size.
By using verified reviews, focused service details, and real project data, the Leaders Matrix highlights companies that consistently deliver and stand out from the rest. Each company’s position is based on how well they focus on a service area and how consistently they deliver results, helping you make informed, confident decisions. Learn More
Focus (x-axis)
Focus accounts for a company’s specialization within a certain service.
Ability to Deliver (y-axis)
Ability to Deliver considers three criteria:
- Client feedback and reviews
- Work experience and previous projects
- Market presence and reputation in the industry
List of the Top 15 Outbound Call Center Services
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$1,000+$25 - $49 / hr250 - 999Oakville, Canada
Ability to deliver
40/40.020/20 Reviews10/10 Clients & Experience10/10 Market PresenceService focus
265% Outbound Voice Services -
$10,000+< $25 / hr50 - 249Denver, CO
Ability to deliver
40/40.020/20 Reviews10/10 Clients & Experience10/10 Market PresenceService focus
250% Outbound Voice Services -
$1,000+$100 - $149 / hr250 - 999St. Louis, MO
Ability to deliver
39.7/40.020/20 Reviews10/10 Clients & Experience9.7/10 Market PresenceService focus
225% Outbound Voice Services -
$1,000+$25 - $49 / hr50 - 249Laguna Beach, CA
Ability to deliver
39.5/40.020/20 Reviews10/10 Clients & Experience9.5/10 Market PresenceService focus
280% Outbound Voice Services -
$1,000+< $25 / hr50 - 249Ed, Sweden
Ability to deliver
39.2/40.020/20 Reviews10/10 Clients & Experience9.2/10 Market PresenceService focus
280% Outbound Voice Services -
$1,000+$25 - $49 / hr50 - 249Ottawa, Canada
Ability to deliver
38.6/40.020/20 Reviews10/10 Clients & Experience8.6/10 Market PresenceService focus
265% Outbound Voice Services -
$1,000+< $25 / hr1,000 - 9,999Gilbert, AZ
Ability to deliver
39.2/40.019.6/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
70% Outbound Voice Services30% Other -
$1,000+< $25 / hr250 - 999Portland, OR
Ability to deliver
39.9/40.020/20 Reviews10/10 Clients & Experience9.9/10 Market PresenceService focus
70% Outbound Voice Services30% Other -
$1,000+< $25 / hr1,000 - 9,999Hollywood, FL
Ability to deliver
38.9/40.020/20 Reviews10/10 Clients & Experience8.9/10 Market PresenceService focus
70% Outbound Voice Services30% Other -
$1,000+< $25 / hr50 - 249London, England
Ability to deliver
37.9/40.020/20 Reviews10/10 Clients & Experience7.9/10 Market PresenceService focus
280% Outbound Voice Services -
$1,000+< $25 / hr50 - 249Las Vegas, NV
Ability to deliver
37.5/40.018.6/20 Reviews9.8/10 Clients & Experience9.1/10 Market PresenceService focus
265% Outbound Voice Services -
$1,000+< $25 / hr1,000 - 9,999Chicago, IL
Ability to deliver
37.4/40.018.6/20 Reviews9.4/10 Clients & Experience9.3/10 Market PresenceService focus
110% Outbound Voice Services -
$5,000+Undisclosed50 - 249Boca Raton, FL
Ability to deliver
37.2/40.017.6/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
280% Outbound Voice Services -
$1,000+$50 - $99 / hr10 - 49Olympia, WA
Ability to deliver
37/40.019.2/20 Reviews10/10 Clients & Experience7.8/10 Market PresenceService focus
250% Outbound Voice Services -
$10,000+< $25 / hr250 - 999San Pablo City, Philippines
Ability to deliver
38.7/40.020/20 Reviews10/10 Clients & Experience8.7/10 Market PresenceService focus
80% Outbound Voice Services20% Other -
$5,000+< $25 / hr50 - 249Cairo, Egypt
Ability to deliver
36.7/40.018.2/20 Reviews10/10 Clients & Experience8.5/10 Market PresenceService focus
180% Outbound Voice Services -
$1,000+$100 - $149 / hr10 - 49Horsham , England
Ability to deliver
36.4/40.016.8/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
310% Outbound Voice Services -
$1,000+Undisclosed1,000 - 9,999Auckland, New Zealand
Ability to deliver
36.2/40.020/20 Reviews10/10 Clients & Experience6.2/10 Market PresenceService focus
260% Outbound Voice Services -
$1,000+< $25 / hr50 - 249Sugar Land, TX
Ability to deliver
38.1/40.020/20 Reviews10/10 Clients & Experience8.1/10 Market PresenceService focus
110% Outbound Voice Services -
$1,000+$25 - $49 / hr250 - 999Orlando, FL
Ability to deliver
36.1/40.017/20 Reviews10/10 Clients & Experience9.1/10 Market PresenceService focus
225% Outbound Voice Services -
$5,000+< $25 / hr1,000 - 9,999Kyiv, Ukraine
Ability to deliver
36.7/40.017/20 Reviews10/10 Clients & Experience9.7/10 Market PresenceService focus
80% Outbound Voice Services20% Other -
$5,000+< $25 / hr1,000 - 9,999Cebu City, Philippines
Ability to deliver
35.6/40.018.8/20 Reviews10/10 Clients & Experience6.8/10 Market PresenceService focus
150% Outbound Voice Services -
$1,000+Undisclosed10 - 49Langley, Canada
Ability to deliver
35.5/40.017.2/20 Reviews9.1/10 Clients & Experience9.2/10 Market PresenceService focus
240% Outbound Voice Services -
$5,000+$25 - $49 / hr2 - 9Kyiv, Ukraine
Ability to deliver
35.4/40.018.6/20 Reviews10/10 Clients & Experience6.8/10 Market PresenceService focus
270% Outbound Voice Services -
$1,000+< $25 / hr50 - 249Chicago, IL
Ability to deliver
35.4/40.016.6/20 Reviews9.5/10 Clients & Experience9.3/10 Market PresenceService focus
225% Outbound Voice Services -
$5,000+Undisclosed10 - 49
Ability to deliver
35.3/40.019/20 Reviews9/10 Clients & Experience7.4/10 Market PresenceService focus
300% Outbound Voice Services -
UndisclosedUndisclosed1,000 - 9,999Los Angeles, CA
Ability to deliver
35.3/40.017.8/20 Reviews10/10 Clients & Experience7.5/10 Market PresenceService focus
220% Outbound Voice Services -
$1,000+< $25 / hr2 - 9Kyiv, Ukraine
Ability to deliver
35.2/40.016.6/20 Reviews9.9/10 Clients & Experience8.8/10 Market PresenceService focus
240% Outbound Voice Services -
$1,000+< $25 / hr250 - 999Hatboro, PA
Ability to deliver
35.7/40.018/20 Reviews8.7/10 Clients & Experience9/10 Market PresenceService focus
120% Outbound Voice Services -
$5,000+$150 - $199 / hr10 - 49
Ability to deliver
35.1/40.016.8/20 Reviews10/10 Clients & Experience8.3/10 Market PresenceService focus
300% Outbound Voice Services
Latest Outbound Articles
See all articles
How to Build a Budget for Call Center Services [With Template]
Call center costs can add up over time, so it’s important that companies establish a thorough budget plan before outsourcing.
Guide to Call Center Outsourcing
Call center outsourcing is when a company hires a BPO service provider to handle inbound or outbound calls.
Outbound Call Center FAQs
Outbound call centers offer business operations-focused services, such as conducting outgoing calls to customers and prospects. These companies represent their clients and handle tasks such as outbound sales, customer notifications, and data collection.
Outbound call centers are dedicated to proactively making outgoing calls; whereas inbound call centers are more engaged with reactive call support. These vendors leverage different technologies such as predictive dialers, call recording and analytics systems, and scripting tools.
Essentially, outbound call centers play an essential role in guiding the business towards success. They are primarily responsible for contacting and engaging with potential customers and existing customers. They work hand in hand with different departments to ensure customer satisfaction and consistently generate new business.
The cost of hiring a dedicated outbound call center company depends widely on several factors, including agent expertise, call volume, and location. The different pricing models applied by different service providers also impact pricing – some companies offer per-agent-per-hour structure, per-minute pricing, and per-lead pricing.
The average call center projects reviewed on Clutch cost less than $10,000 or less than $25 per hour. Check out our detailed pricing guide to find out more: Call Center Pricing Guide
Selecting the right outbound call center company is crucial for success and getting optimal ROI from your investment. Here are some key factors to consider when evaluating potential service providers:
- Industry expertise and experience
- Compliance and data security
- Technology stack (the tools they use to conduct calls, track key metrics, and report data)
- Agent quality and language proficiency
- Scalability and customization (if they can tailor scripts, reporting formats, and adjust team size as you grow your business)
- Industry reputation and client testimonials
Clutch can help you learn more about potential outbound call center partners. Our collection of client ratings and reviews is designed to help you identify their strengths and weaknesses.
Not knowing what warning signs to watch out for when working with an outbound call center can cost you time, money, and a damaged reputation. Be mindful of these red flags when evaluating and partnering with a potential service provider:
- Lack of transparency in terms of pricing and service descriptions
- No industry experience, especially for businesses in the financial services and medical sectors
- Irregular or ineffective performance reporting
- No customization offered
- Record of data security lapses or poor data hygiene
Ignoring these red flags will just result in more headaches than wins. Knowing what to be wary of is part of hiring correctly.
Outbound call center companies cater to or focus on different industries. Some service providers are dedicated to specific markets such as medical and healthcare, while some can operate in different sectors such as travel and hospitality, real estate, and e-commerce and retail. Here are the common industries they serve and what solutions they typically offer:
- E-commerce and retail: upselling/cross-selling calls, customer feedback gathering, and abandoned cart recovery solutions
- Real estate: Cold calling for potential leads and appointment setting
- Travel and hospitality: Promotional outreach, loyalty program campaigns
- Healthcare and medical: Medical surveys, appointment reminders, and patient follow-ups
- Financial services: Lead generation, debt collection, and appointment setting
- Telecommunications: Upselling campaigns and customer retention programs
- Legal services: Appointment setting, litigation support outreach, and client intake follow-ups
- Technology and SaaS: User onboarding assistance, lead generation, and product demos
Finding the right team with in-depth experience and expertise in your market can help guide your project’s success.
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