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Hugo Inc.
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$1,000+< $25 / hr1,000 - 9,999Chicago, ILServices provided
20% Call Center Services25% Customer Service Outsourcing15% Back Office Outsourcing +410% Content Moderation Services10% Data Annotation Services10% Finance & Accounting Outsourcing (FAO)10% Sales OutsourcingFocus Areas
20% Collections Recovery Services30% Third party verification25% B2C Telemarketing & telesales +125% Customer Surveys & Market Research CallsSee all 28 projectsHugo Inc. | Top CX Provider is a distinguished company specializing in Contact Center Services, offering comprehensive Customer Support Services across various channels such as email, chat, and phone. The client reviews highlight their adaptability and efficiency, with 100% positive feedback on their seamless integration and ability to enhance customer engagement capabilities, resulting in impressive metrics like a 99.8% accuracy in order processing and fulfillment.
Reviews mention Puts the customer first
Client feedback on Hugo emphasizes their strong commitment to customer-centricity. One client noted Hugo's 'exemplary project management' and 'proactive approach to communication,' which ensured timely deliveries and responsiveness to evolving needs. Another highlighted their '24/7 customer support,' significantly boosting satisfaction levels across diverse time zones. Overall, clients expressed a high satisfaction level with Hugo's adaptability and dedication to aligning with their values and objectives, reinforcing a positive sentiment towards the company's customer-first philosophy.-
Digital Marketing, SMM & SEO for Software Solutions Company
5.0 Dec 8, 2023Hugo's project management was exemplary throughout our engagement. They consistently delivered project milestones on time, demonstrating a strong commitment to timelines and deadlines. Their proactive approach to communication and responsiveness to our needs played a crucial role in the project's success. Regular updates and clear channels of communication were established, allowing for transparent progress tracking and immediate issue resolution.
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Customer Service Outsourcing for Gaming Company
5.0 Aug 22, 2023I'm thrilled to express my outstanding journey partnering with Hugo, our reliable outsourcing ally. Hugo's unwavering commitment to on-time deliveries has been nothing short of impressive. Their seamless adjustment to our needs ensured that each delivery was prompt and devoid of any hassles. Their devotion to catering to our specific demands was evident in their customized approach and adaptable solutions.
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Industry Experience
Hugo Inc. has garnered positive feedback across multiple industries, including Financial Services, eCommerce, Automotive, Software, Environmental Services, Advertising & Marketing, Information Technology, and Gaming. Their expertise in customer support, operational efficiency, and content management has consistently been highlighted as a strength. Clients noted significant improvements in response times, customer satisfaction, and overall efficiency. Hugo's ability to adapt to various industry needs, coupled with their commitment to high-quality service, positions them as a valuable partner for businesses seeking to enhance their operations.
Read All ReviewsSelect Industry to see insights
Financial services eCommerce Automotive Food & Beverages Software Information technology Environmental Services Advertising & marketing Gaming MediaWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently commend the company for its exceptional value for money, highlighting that Hugo offers high-quality services at competitive rates. One client noted, 'Good value for cost,' while another emphasized their 'ability to scale services without compromising quality.' Many reviews reflect satisfaction with cost reductions and enhanced operational efficiency, with one client praising an '80% improvement in efficiency' compared to in-house hiring. Overall, the sentiment is overwhelmingly positive, indicating that clients perceive Hugo as a cost-effective partner.Was this helpful?
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This provider is fluent in 54 languages:
- Mandarin
- English
- Spanish
- Arabic
- Bengali
- Hindi
- Russian
- Portuguese
- Japanese
- German
- Javanese
- Korean
This provider is available in 38 time zones:
- Colombia Time (COT)
- Near East Time (NET)
- Middle East Time (MET)
- China Taiwan Time (CTT)
- Gulf Standard Time (GST)
- Brazil Eastern Time (BET)
- Greenwich Mean Time (GMT)
- India Standard Time (IST)
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$5,000+< $25 / hr1,000 - 9,999Kyiv, Ukraine
Services provided
20% Call Center Services60% Customer Service Outsourcing20% Back Office OutsourcingFocus Areas
50% Collections Recovery Services50% B2C Telemarketing & telesalesSee all 46 projectsHelpware is a specialized provider of customer care services, offering expertise in both inbound and outbound call center operations. The company consistently receives high praise for its ability to customize solutions, leading to seamless integration with clients' needs. Approximately 80% of reviewers highlight Helpware's proactive approach and strong project management skills, while 90% emphasize its cultural and operational alignment with client goals, reflecting an overall positive reception.
Reviews mention Flexible
The sentiment regarding flexibility in client feedback for Helpware is overwhelmingly positive. Clients highlighted Helpware's adaptability, with one stating, 'the team met all goals for implementation and was flexible when we needed to shift timing along the way.' Another client noted their 'extreme proactivity' and flexibility in working with their rapidly growing business. Furthermore, Helpware was praised for reassigning team members to better fit project needs, showcasing their commitment to client satisfaction and responsiveness.-
Call Center Services for Hotel Booking Software Company
5.0 Aug 21, 2023The team met all goals for implementation and was flexible when we needed to shift timing along the way.
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Call Center Services for Resume Builder Website
5.0 Apr 29, 2021We appreciate most just how flexible they were in working with a smaller, but rapidly growing, business.
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Customer Service via Chat
5.0 Feb 1, 2019Their team members have been very understanding and easy to work with. Also, they're very flexible and accommodating. There was one team member whose level of English wasn't sufficient to work with chats, so Helpware reassigned her to a different project and gave us someone else.
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Industry Experience
Helpware has demonstrated strong capabilities across various industries including Information Technology, Healthcare, Software, eCommerce, Consumer Products, and Financial Services. Clients commend their expertise in providing scalable customer support, technical troubleshooting, and marketing services. The overall sentiment reflects high satisfaction with their responsive communication, adaptability, and the quality of work. Industries like Healthcare and IT Services highlight significant improvements in operational efficiency and customer satisfaction, marking Helpware as a suitable partner for organizations seeking reliable and high-quality outsourcing solutions.
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Information technology Arts, entertainment & music Healthcare Software eCommerce Consumer Products Education IT Services Food & Beverages Nonprofit Media Advertising & marketing Business services Financial services Retail Other Industry AutomotiveWas this helpful?
More responsive than most other service providers
Get in TouchHelpware CX is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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This provider is fluent in 16 languages:
- Mandarin
- English
- Spanish
- Arabic
- Russian
- Portuguese
- Japanese
- German
- Korean
- French
- Vietnamese
- Italian
This provider is available in 32 time zones:
- Near East Time (NET)
- Middle East Time (MET)
- China Taiwan Time (CTT)
- Brazil Eastern Time (BET)
- Greenwich Mean Time (GMT)
- India Standard Time (IST)
- Japan Standard Time (JST)
- Midway Islands Time (MIT)
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$5,000+< $25 / hr1,000 - 9,999Cebu City, Philippines
Services provided
30% Call Center Services30% Customer Service Outsourcing10% Back Office Outsourcing +310% Finance & Accounting Outsourcing (FAO)10% IT Staff Augmentation10% Sales OutsourcingFocus Areas
25% Collections Recovery Services45% B2C Telemarketing & telesales20% Customer Surveys & Market Research Calls +110% Third party verificationSee all 9 projectsSelect VoiceCom is a provider of Contact Center Services, specializing in customer support, telephonic support, and telemarketing services. Reviews indicate a strong cultural fit with clients, highlighted by impressive communication and project management skills. Notably, Select VoiceCom achieved a 35% increase in customer satisfaction and a 25% boost in sales conversions. Positive feedback predominates, with no significant areas for improvement highlighted by clients.
0 of 1 reviews is 5 stars$10,000 – $49,000 avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
In the past six months, feedback for Select VoiceCom has been overwhelmingly positive, highlighting their strong organizational skills and effective communication. A client noted their 'personalized approach' and responsiveness, stating they 'honor what they say they are going to do.' The company successfully sourced and hired a talented team, aligning well with client values and culture. No significant areas for improvement were identified, indicating high client satisfaction.Was this helpful?
Industry Experience
Select VoiceCom exhibits strong capabilities across various industries, including Media, Business Services, Advertising & Marketing, Pharmaceuticals, Financial Services, and Legal. Clients commend their reliability, project management, and the ability to deliver measurable results, such as increased sales and improved customer service. Overall, feedback suggests a positive sentiment, particularly in the Financial Services and Legal sectors, where their attention to quality and client needs is highlighted as a key strength.
Read All ReviewsSelect Industry to see insights
Media Business services Advertising & marketing Pharmaceuticals Other industries Legal Financial servicesWas this helpful?
More responsive than most other service providers
Get in TouchSelect VoiceCom is responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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This provider is fluent in 1 language:
- English
This provider is available in 1 time zone:
- Eastern Standard Time (EST)
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$10,000+< $25 / hr250 - 999San Pablo City, Philippines
Services provided
20% Call Center Services40% Customer Service Outsourcing30% Back Office Outsourcing +110% Finance & Accounting Outsourcing (FAO)Focus Areas
25% Collections Recovery Services50% Third party verification25% Customer Surveys & Market Research CallsSee all 46 projectsBig Outsource is a proficient provider of Contact Center Services, specializing in Customer Support Services, Inbound and Outbound Call Center operations, and Telephonic Support. Overall, 100% of the reviews praise their commitment to enhancing customer satisfaction, timely project management, and adaptability to client needs. An impressive 67% of reviews highlight their exceptional understanding of client-specific requirements, making them a valuable partner for customer service solutions.
Reviews mention Reliable
Clients consistently describe Big Outsource as a reliable partner, highlighting their proactive communication and timely project management. For instance, one client noted a significant reduction in customer response times, while another emphasized the dependable organization of campaign assets. A finance manager praised their ability to manage logistics effectively, allowing the team to focus on creative tasks. Overall, the sentiment reflects a strong trust in Big Outsource's reliability and commitment to client success.-
Call Center Support for Health Consultation Firm
5.0 Jul 19, 2023Their responsive leadership team have been instrumental in our success. Big Outsource has always been quick to deliver when we have had increased staffing requirements due to growth. The level of communication has been exceptional. Big Outsource's team is proactive in keeping us informed about any changes, updates, or issues relating to their team.
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Video Editing Support for Real Estate Investment Company
5.0 May 20, 2025The turnaround time for client projects went from 12 days to about 6, and we stopped missing key client messages or approvals. Having someone we could count on to manage the background logistics was a total game-changer. Big Outsource stepped in quietly but effectively by organizing our tasks, following up with clients, and giving us one less thing to worry about. It felt like having a calm, collected partner keeping things on track while we handled the creative grind. They were reliable, organized, and knew how to balance structure with the creative chaos we tend to operate in. Super responsive and always on it.
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Virtual Assistant Services for Software Company
5.0 Jul 30, 2025Yes highly reliable and fast. We had a master tracker in Notion that was always up to date. They even created their own process guide to reduce back-and-forth questions.
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Customer Service Outsourcing for Data Platform
5.0 Aug 19, 2025If you run a lean ecommerce operation and need someone reliable behind the curtain, Big Outsource gives you that peace of mind. It’s the best move we made in Q3.
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Virtual Assistant Services for B2B E-Commerce Platform Co
5.0 Oct 15, 2025They were very responsive and made sure I always had clear next steps. Weekly check-ins gave me confidence that everything was on track. The reliability they brought to my solo practice gave me a sense of stability that freelancers don’t usually get.
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10 of 10 reviews are 5 stars$50,000 – $199,999 avg. project costRead 10 Recent ReviewsReviewed 10 times in the past 6 months
Recent client feedback for Big Outsource highlights their exceptional responsiveness and ability to improve operational efficiency across various sectors. Clients noted significant reductions in email response times and administrative workloads, with one remarking a 30% improvement in project turnaround. The team was praised for their proactive communication and understanding of brand nuances, contributing to enhanced client satisfaction. Suggestions for improvement included offering more proactive tool recommendations and weekend support options.Was this helpful?
Industry Experience
Big Outsource has demonstrated notable expertise across various industries, including Information Technology, eCommerce, Healthcare, Financial Services, and Consumer Products. Clients commend their ability to enhance operational efficiency, improve customer service response times, and maintain a high standard of quality. Overall sentiments reflect a strong alignment of values, professionalism, and effective communication, making them a suitable partner for businesses seeking reliable support in these sectors.
Read All ReviewsSelect Industry to see insights
Healthcare Software Financial services Chemicals & Biotechnology Other industries Wellness & Fitness Beauty Education Medical Real estate Retail Telecommunications Beauty & Cosmetics Arts, entertainment & music Legal Supply Chain, Logistics, and Transport Consulting Consumer Products Information technology eCommerceWas this helpful?
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This provider is fluent in 1 language:
- English
This provider is available in 8 time zones:
- Central European Time (CET)
- Central Standard Time (CST)
- Eastern Standard Time (EST)
- Pacific Standard Time (PST)
- Australia Central Time (ACT)
- Australia Eastern Time (AET)
- Mountain Standard Time (MST)
- Singapore Standard Time (SGT)
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$1,000+Undisclosed1,000 - 9,999
Services provided
20% Call Center Services60% Sales Outsourcing10% Back Office Outsourcing +110% Customer Service OutsourcingFocus Areas
10% Collections Recovery Services75% B2C Telemarketing & telesales10% Customer Surveys & Market Research Calls +15% Third party verificationSee all 46 projectsAppointment Setter Online is a company specializing in call center services, particularly in appointment setting and outbound call center services. Reviews highlight their professionalism, reliable communication, and effective project management, contributing to increased qualified leads and improved conversion rates. About 80% of reviewers appreciated their flexibility and responsiveness, while around 65% noted improvements in appointment bookings or sales conversions.
Industry Experience
Appointment Setter Online has garnered positive feedback across various industries, including construction, education, automotive, non-profit, and business services. Clients in construction praised their lead generation and appointment setting, noting significant growth in inquiries and conversions. In education, their ability to enhance parent engagement and improve enrollment was emphasized. Overall, the sentiment is overwhelmingly favorable, highlighting their professionalism, responsiveness, and the ability to adapt to client needs, making them a strong fit for industries focused on customer interaction and growth.
Read All ReviewsSelect Industry to see insights
Construction Agriculture Automotive Consumer products & services Software Dental Roofing Business services Research Publishing Non-profit Legal Medical Advertising & marketing Nonprofit Home Services EducationWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently praised Appointment Setter Online for their excellent value for cost, noting that the service provided strong ROI through increased lead generation and improved appointment quality. One client highlighted the 'good value for cost' and significant growth in their business pipeline. Overall sentiment reflects satisfaction with pricing relative to results, with several clients mentioning that they achieved measurable increases in consultations and conversions, further affirming the company's cost-effectiveness.Was this helpful?
More responsive than most other service providers
Get in TouchAppointment Setter Online is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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This provider is fluent in 13 languages:
- English
- Spanish
- Arabic
- Hindi
- Portuguese
- German
- French
- Italian
- Panjabi
- Romanian
- Hebrew
- Swedish
This provider is available in 24 time zones:
- Near East Time (NET)
- Middle East Time (MET)
- Gulf Standard Time (GST)
- Greenwich Mean Time (GMT)
- Midway Islands Time (MIT)
- Arabia Standard Time (AST)
- Central African Time (CAT)
- Alaska Standard Time (AKST)
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$10,000+< $25 / hr250 - 999Overland Park, KS
Services provided
15% Call Center Services20% Customer Service Outsourcing20% HR Outsourcing +315% Back Office Outsourcing15% Finance & Accounting Outsourcing (FAO)15% Sales OutsourcingFocus Areas
25% Collections Recovery Services25% B2C Telemarketing & telesales25% Customer Surveys & Market Research Calls +125% Third party verificationSee all 15 projects1840 & Company is a contact center service provider specializing in inbound and outbound call handling, customer support, and telemarketing services. Reviewers highlight their excellent project management, adaptability, and ability to consistently meet deadlines. Approximately 95% of feedback praises their responsiveness and professionalism, with a notable focus on their alignment with client needs and values.
0 of 1 reviews is 5 starsUnknown avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
Recent reviews for 1840 & Company reflect a strong positive sentiment, highlighting their effective communication and alignment with client values. A client noted the successful outsourcing of finance staff, emphasizing the quality of work and timely project management. The company's dedication to supporting the hiring and onboarding process was particularly praised, with no significant areas for improvement identified. Overall, clients appreciate the good value for cost and the cultural fit with their needs.Was this helpful?
3 of 4 Call Center Services reviews are 5 stars1 new review for Call Center Services in past 6 months$50,000 – $199,999 avg. project costRead 4 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Services for Healthcare Co
5.0 — 1840 & Company provides call center services for a healthcare company. The team has handled inbound calls, created tickets for the client's customer service team, and made outbound calls to Read moreWas this helpful?
Industry Experience
1840 & Company has demonstrated expertise across various industries, including Healthcare, eCommerce, Advertising & Marketing, Telecommunications, Software, Financial Services, Manufacturing, Food & Beverages, Retail, and Business Services. Clients commend their recruitment efficiency, quick responsiveness, and high-quality candidate sourcing, leading to significant business growth and improved operational outcomes. Overall sentiment across industries is highly positive, highlighting 1840 & Company's adaptability and effective communication as key strengths.
Read All ReviewsSelect Industry to see insights
Healthcare eCommerce Advertising & marketing Telecommunications Software Financial services Manufacturing Business services Food & Beverages Retail Human ResourcesWas this helpful?
More responsive than most other service providers
Get in Touch1840 & Company is responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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UndisclosedUndisclosed250 - 999Torreón, Mexico
Services provided
10% Call Center Services10% Back Office Outsourcing10% Customer Service Outsourcing +710% Employer of Record (EOR) Services10% Finance & Accounting Outsourcing (FAO)10% HR Outsourcing10% IT Staff Augmentation10% Recruitment Process Outsourcing10% Sales Outsourcing10% StaffingFocus Areas
25% Collections Recovery Services25% B2C Telemarketing & telesales25% Customer Surveys & Market Research Calls +125% Third party verificationSee all 22 projectsRemote Team Solutions is a company providing comprehensive call center and customer support services, including phone support and customer care services. Reviewers highlight their responsiveness, organization, and ability to integrate seamlessly into existing teams, leading to increased productivity and customer retention. While 100% of the feedback is positive, some note room for improvement in ramp-up times.
1 of 1 reviews is 5 starsUnknown avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
Recent reviews of Remote Team Solutions highlight strong client satisfaction, particularly regarding their project management and trustworthiness. A CTO from Nutiliti emphasized the seamless handling of utility operations and praised RTS for their alignment with company values and culture. Clients appreciate the flexibility in management style and the consistent support provided by RTS. Overall, feedback indicates a solid partnership with no noted areas for improvement, reinforcing a positive sentiment toward the company.Was this helpful?
1 of 1 Call Center Services reviews are 5 stars$10,000 – $49,000 avg. project costRead 1 ReviewCall Center Services PROJECT HIGHLIGHT
Call Center Services for Pest Control Company
5.0 — A pest control company hired Remote Team Solutions to handle their customer support efforts. Their responsibilities include answering our phone calls and responding to customer concerns and needs. Read moreWas this helpful?
More responsive than most other service providers
Get in TouchRemote Team Solutions is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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This provider is fluent in 2 languages:
- English
- Spanish
This provider is available in 4 time zones:
- Central Standard Time (CST)
- Eastern Standard Time (EST)
- Pacific Standard Time (PST)
- Mountain Standard Time (MST)
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$1,000+< $25 / hr50 - 249Berkeley, CA
Services provided
20% Call Center Services40% Back Office Outsourcing20% Customer Service Outsourcing +120% Sales OutsourcingFocus Areas
20% Collections Recovery Services40% B2C Telemarketing & telesales20% Customer Surveys & Market Research Calls +120% Third party verificationSee all 32 projectsWing Assistant is a company specializing in Contact Center Services and Customer Support Services, offering telephonic support and call handling. With a 100% positive feedback rate, clients commend their dedication, dependability, and timely delivery. Approximately 50% of reviewers emphasize the ease of collaboration and alignment with company values.
2 of 2 Call Center Services reviews are 5 stars1 new review for Call Center Services in past 6 monthsUnknown avg. project costRead 2 ReviewsCall Center Services PROJECT HIGHLIGHT
Marketing & Outreach Services for Education Company
5.0 — Wing Assistant provides ongoing marketing and outreach support for an education company. The team creates promotional materials and messages and reaches out to leads via calls, emails, and text Read moreWas this helpful?
Industry Experience
Wing Assistant has demonstrated strong expertise across various industries, including Education, Home Services, Medical, Real Estate, and more. In Education, clients praised their effective outreach and marketing support. In Home Services, however, some reported challenges in task management and responsiveness. The Medical sector highlighted improved operational efficiency and patient care thanks to their virtual assistants. Overall, feedback indicates high satisfaction with Wing Assistant's reliability and professionalism, making them a suitable choice for clients in Education, Medical, and operationally intensive sectors.
Read All ReviewsSelect Industry to see insights
Information technology Software Education Medical Healthcare Construction Consulting Beauty & Cosmetics Business services Advertising & marketing Legal Arts, entertainment & music Nonprofit Real estate Financial services Human Resources Logistics & Supply Chain Other Industry Home ServicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Client feedback indicates that Wing Assistant offers significant value for money, with many clients highlighting their affordable pricing that fits within budgetary constraints. For instance, one client noted that their operational support costs were only 20% of comparable services in the U.S. Overall, the sentiment is positive, with clients appreciating the efficient service and quick turnaround times, although some expressed concerns about the need for better staff vetting and project management.Was this helpful?
More responsive than most other service providers
Get in TouchWing Assistant is responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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$1,000+< $25 / hr50 - 249Sofia, Bulgaria
Services provided
30% Call Center Services20% Customer Service Outsourcing20% IT Managed Services +220% Sales Outsourcing10% Back Office OutsourcingFocus Areas
30% Collections Recovery Services35% B2C Telemarketing & telesales25% Third party verification +110% Customer Surveys & Market Research CallsSee all 9 projectsMarKam Solutions is a prominent provider of Call Center Services, excelling in Customer Support and Phone Support. With 100% positive feedback, clients consistently praise their cost efficiency and exceptional project management, noting their adaptability and communication skills. Approximately 40% of reviewers highlight MarKam Solutions' alignment with company values, while 60% emphasize their data-driven and innovative approach.
3 of 3 reviews are 5 stars1 new review for Call Center Services services$10,000 – $49,000 avg. project costRead 3 Recent ReviewsReviewed 3 times in the past 6 months
In the past six months, MarKam Solutions has received consistently positive feedback for their exceptional project management and adaptability. Clients highlighted their proactive communication and ability to tailor solutions to meet specific needs, as evidenced by one client's remark on their 'personal approach' despite budget constraints. Another noted a 50% increase in lead generation and a 35% improvement in conversion rates due to MarKam's strategic methods. Overall, clients expressed satisfaction with the quality of service and responsiveness, indicating a strong fit for various project requirements.Was this helpful?
5 of 5 Call Center Services reviews are 5 stars1 new review for Call Center Services in past 6 months$50,000 – $199,999 avg. project costRead 5 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Services for Logistics & Supply Chain Company
5.0 — MarKam Solutions provides outsourcing services for a logistics and supply chain company. The team is tasked with improving customer satisfaction, implementing new tech, and reducing operational Read moreWas this helpful?
Industry Experience
MarKam Solutions has demonstrated expertise across various sectors, including Advertising & Marketing, Supply Chain & Logistics, Manufacturing, Transportation, and Information Technology. Clients commend their ability to enhance operational efficiency, boost sales, and improve customer satisfaction. The overall sentiment is highly positive, particularly within Supply Chain & Logistics, where they provided significant cost reductions and revenue growth. Their strengths lie in adaptability, effective communication, and a strong understanding of industry-specific needs, making them a suitable partner across these diverse fields.
Read All ReviewsSelect Industry to see insights
Advertising & marketing Information technology Supply Chain, Logistics, and Transport Manufacturing TransportationWas this helpful?
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This provider is fluent in 10 languages:
- Arabic
- English
- Dutch
- German
- Romanian
- Spanish
- Swedish
- Russian
- Portuguese
- Italian
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$5,000+< $25 / hr250 - 999Miami Beach, FL
Services provided
10% Call Center Services50% Back Office Outsourcing30% Customer Service Outsourcing +110% Sales OutsourcingFocus Areas
45% Collections Recovery Services30% B2C Telemarketing & telesales15% Third party verification +110% Customer Surveys & Market Research CallsSee all 33 projectsUassist.ME is a proficient provider of Contact Center Services that offers diverse solutions such as Customer Support Services, Inbound Call Center, and Administrative Assistance. The company is praised for effective communication, with approximately 100% of clients highlighting their responsiveness and detail-oriented service. Reviews indicate an impressive 90% satisfaction rate for their phone support and customer care services.
2 of 2 reviews are 5 stars$10,000 – $49,000 avg. project costRead 2 Recent ReviewsReviewed 2 times in the past 6 months
In the past six months, Uassist.ME has received positive feedback for their proactive and professional approach. Clients noted significant improvements in customer service, with one client reporting a 28% reduction in dropped calls and enhanced CSAT scores. Another client praised their ability to deliver high-quality leads and adapt messaging effectively, contributing to pipeline growth. Overall, the sentiment is highly favorable, with clients appreciating the collaborative nature and reliability of Uassist.ME's services.Was this helpful?
4 of 5 Call Center Services reviews are 5 stars$10,000 – $49,000 avg. project costRead 5 ReviewsCall Center Services PROJECT HIGHLIGHT
Administrative Support for Mortgage Company
5.0 — Uassist.ME provides administrative support for a mortgage company. They're helping the client organize customer files and conduct follow-up calls as needed. Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally perceive Uassist.ME as a cost-effective solution providing significant value for money. For instance, one client noted a 30% business growth attributed to their services, while another highlighted a 97% customer satisfaction rate linked to their assistance. Feedback emphasizes the company's reliability and responsiveness, often describing their virtual assistants as professional and well-trained. However, there are mentions of varying quality in service delivery, suggesting that while many clients are satisfied, some have experienced inconsistencies.Was this helpful?
More responsive than most other service providers
Get in TouchUassist.ME is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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$1,000+< $25 / hr50 - 249
Services provided
35% Call Center Services35% Back Office Outsourcing10% Content Marketing +210% Customer Service Outsourcing10% Sales OutsourcingFocus Areas
10% Collections Recovery Services65% Customer Surveys & Market Research Calls25% B2C Telemarketing & telesalesSee all 19 projectsOBI Services is a data management and customer support outsourcing company recognized for its accuracy, efficiency, and commitment to quality. The reviews reflect a high level of customer satisfaction, with clients appreciating their attention to detail and proactive communication. Approximately 100% of the feedback highlights their reliability and organized project management, with suggestions for improvement being minimal and focused on minor onboarding enhancements.
11 of 11 reviews are 5 stars$10,000 – $49,000 avg. project costRead 11 Recent ReviewsReviewed 11 times in the past 6 months
Recent reviews of OBI Services highlight a strong overall sentiment, with clients praising their attention to detail, commitment to accuracy, and effective project management. For example, Lemon MSS noted that OBI consistently delivered clean datasets, enhancing internal processing efficiency. Operation HOPE reported a 40% improvement in response times due to OBI's support. Additionally, clients appreciated their adaptability and proactive communication, although suggestions for improved onboarding documentation and faster training processes were mentioned.Was this helpful?
More responsive than most other service providers
Get in TouchOBI Services is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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This provider is fluent in 1 language:
- English
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UndisclosedUndisclosed250 - 999Houston, TX
Services provided
40% Call Center Services40% Customer Service Outsourcing20% Back Office OutsourcingFocus Areas
100% Collections Recovery ServicesSee all 6 projectsOnQ Global is a versatile provider of Contact Center Services, excelling in Customer Support Services, Inbound and Outbound Call Handling, and Telephonic Support. The reviews reflect a high level of satisfaction, with consistent praise for their quality and commitment, exceeding expectations in metrics like speed and resolution. While they experienced minor employee turnover, 90% of reviews commend their project management and alignment with client goals.
Reviews mention Experienced
Clients express a highly positive sentiment regarding OnQ Global's experience and expertise in BPO outsourcing services. One executive noted their impressive flexibility and responsiveness in refining processes and onboarding, stating they exceed expectations in operational speed and communication. Another highlighted the quality of OnQ Global's middle management and their adept understanding of healthcare practices. Overall, clients recommend thorough preparation to maximize the benefits of their services, indicating a strong trust in OnQ Global's capabilities.-
BPO & Back-Office Outsourcing for Medical Equipment Company
5.0 Aug 13, 2025I’m impressed by the quality and experience of OnQ Global’s middle management and their understanding of our process. The team has helped us accelerate the onboarding of their individuals. OnQ Global leadership’s flexibility in quickly solving our problems and onboarding resources is impressive.
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5 of 5 reviews are 5 stars4 new reviews for Call Center Services services$200,000 – $999,999 avg. project costRead 5 Recent ReviewsReviewed 5 times in the past 6 months
In the past six months, OnQ Global has received positive feedback for its exceptional call center and business intelligence services. Clients noted their impressive speed of response, with one emphasizing a speed to answer of less than 7 seconds. The team is commended for its quality of service, effective communication, and ability to integrate seamlessly into client operations. However, some reviews pointed out occasional employee turnover and minor issues in SOP adherence, suggesting areas for improvement.Was this helpful?
4 of 4 Call Center Services reviews are 5 stars4 new reviews for Call Center Services in past 6 months$1,000,000 – $9,999,999 avg. project costRead 4 ReviewsCall Center Services PROJECT HIGHLIGHT
BPO & Back-Office Outsourcing for Medical Equipment Company
5.0 — OnQ Global provides BPO outsourcing services for a medical equipment company. The team offers data entry services, takes inbound phone calls, and follows up with insurance payers via phone. Read moreWas this helpful?
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This provider is fluent in 2 languages:
- English
- Spanish
This provider is available in 1 time zone:
- Universal Coordinated Time (UTC)
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$5,000+< $25 / hr10 - 49Miami, FL
Services provided
40% Call Center Services20% Back Office Outsourcing20% Customer Service Outsourcing +120% Sales OutsourcingFocus Areas
50% Collections Recovery Services50% B2C Telemarketing & telesalesSee all 5 projectsCloud Sourcing is a contact center services provider specializing in inbound call center and outbound call center solutions. They received positive feedback for their efficient management and ability to enhance sales and operations, with 100% of reviewers highlighting on-time delivery and significant output improvements. Their competitive pricing and exceptional talent are notably appreciated.
Industry Experience
Cloud Sourcing has demonstrated a strong track record across various industries including Healthcare, Real Estate, Transportation, Financial Services, and Advertising & Marketing. Clients have praised their expertise in medical billing, sales support, and customer service, leading to significant operational improvements and cost savings. Overall sentiment is highly positive, with clients noting exceptional responsiveness, quality of service, and measurable outcomes such as increased sales and improved client satisfaction, making them a suitable partner for diverse projects.
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Healthcare Real estate Transportation Financial services Advertising & marketingWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight Cloud Sourcing's competitive pricing and exceptional value for money. For instance, one CEO noted that partnering with them resulted in significant cost savings, allowing their team to operate more efficiently. Another client emphasized that the services provided were much cheaper than hiring locally, yet still delivered outstanding results. Overall, the sentiment is overwhelmingly positive, with clients appreciating the quality of service relative to the cost.Was this helpful?
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$1,000+< $25 / hr50 - 249Great Neck Plaza, NY
Services provided
10% Call Center Services50% Back Office Outsourcing20% Customer Service Outsourcing +310% Finance & Accounting Outsourcing (FAO)5% Document Digitization & Management5% HR ConsultingFocus Areas
10% Collections Recovery Services50% Customer Surveys & Market Research Calls30% Third party verification +110% B2C Telemarketing & telesalesSee all 14 projectsThe Hour - Back Office and Virtual Assistant Services is a company specializing in providing comprehensive back-office support and virtual assistance across various industries. The reviews indicate a strong emphasis on accuracy, reliability, and adaptability, with a notable 100% positive feedback on communication and project management. Their ability to integrate seamlessly into clients' workflows and deliver tailored solutions is frequently praised.
5 of 6 reviews are 5 stars$10,000 – $49,000 avg. project costRead 6 Recent ReviewsReviewed 6 times in the past 6 months
Over the past six months, clients have expressed high satisfaction with The Hour - Back Office and Virtual Assistant Services, particularly praising the accuracy, responsiveness, and professionalism of team members like Don and Garesh. Reviewers noted significant time savings in daily operations and effective project management. One client highlighted the team's adaptability and proactive communication. Overall, feedback reflects a positive sentiment, with clients appreciating the company's value and considering expansions of their collaboration.Was this helpful?
Industry Experience
The Hour - Back Office and Virtual Assistant Services has demonstrated expertise across several industries, including Insurance, Pharmaceuticals, Human Resources, and Real Estate. Clients commend their accuracy, responsiveness, and adaptability, which significantly enhance operational efficiency. The firm excels in administrative support, project management, and candidate sourcing, making them a reliable partner for companies seeking to optimize their back-office functions. Overall, client sentiment is highly positive, particularly within the Insurance and Human Resources sectors, where their contributions have led to remarkable improvements in productivity.
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Insurance Pharmaceuticals Human Resources Real estate SoftwareWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight The Hour - Back Office and Virtual Assistant Services as providing excellent value for money, with several reviews noting that their pricing fits within budget constraints. For instance, one client emphasized the 'good value for cost,' while another mentioned that the team 'had a great culture fit' and aligned with their values. Overall sentiment reflects satisfaction with the cost-effectiveness and quality of service, contributing to improved operational efficiencies across various projects.Was this helpful?
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$1,000+< $25 / hr1,000 - 9,999Medellín, Colombia
Services provided
15% Call Center Services30% Back Office Outsourcing10% Finance & Accounting Outsourcing (FAO) +510% HR Outsourcing10% IT Staff Augmentation10% Recruiting10% Staffing5% Sales OutsourcingFocus Areas
25% Collections Recovery Services25% B2C Telemarketing & telesales25% Customer Surveys & Market Research Calls +125% Third party verificationSee all 7 projectsSolvo Global is a company specializing in Contact Center Services, including Customer Support Services and Telephonic Support. Reviewers consistently highlight their professionalism and efficiency, with 100% positive feedback praising their seamless communication and proactive approach. Clients appreciate the well-documented processes and strategic candidate sourcing, noting Solvo Global's ability to enhance business operations at competitive prices.
Reviews mention Well-organized projects
Clients have consistently praised Solvo Global for their well-organized project management. One CEO noted, 'Every process is now documented,' highlighting the company's commitment to thorough documentation and standard operating procedures. The seamless communication and proactive nature of Solvo's staff further emphasize their organizational efficiency. Overall, the sentiment reflects strong satisfaction with Solvo Global's structured approach, which has effectively alleviated operational burdens for clients.-
BPO Services for Management Consulting Firm
5.0 Nov 22, 2021Solvo mapped out my business processes to create a well-documented SOP and provides me with access to KPI dashboards. This reflects their ability to organize projects efficiently and ensure that all procedures are clearly outlined. My employees are extremely proactive and are constantly looking for a better way to do things.
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Industry Experience
Solvo Global has demonstrated expertise across various industries, including Arts & Entertainment, Sports, Legal, Information Technology, and Business Services. Clients commend their high-quality talent acquisition, effective communication, and professional project management. The overall sentiment reflects strong satisfaction, particularly in the Legal and Business Services sectors, where they have notably improved operational efficiency and cost-effectiveness. Their ability to customize solutions and provide skilled staff makes them a valuable partner for projects in these industries.
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Arts, entertainment & music Sports Legal Other Industry Information technology Business servicesWas this helpful?
More responsive than most other service providers
Get in TouchSolvo Global is responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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This provider is fluent in 2 languages:
- English
- Spanish
This provider is available in 8 time zones:
- Colombia Time (COT)
- Brazil Eastern Time (BET)
- Central Standard Time (CST)
- Eastern Standard Time (EST)
- Pacific Standard Time (PST)
- Mountain Standard Time (MST)
- Canada Newfoundland Time (CNT)
- Puerto Rico and US Virgin Islands Time (PRT)
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$1,000+< $25 / hr50 - 249Tunis, Tunisia
Services provided
40% Call Center Services40% Customer Service Outsourcing10% Back Office Outsourcing +110% Sales OutsourcingFocus Areas
25% Collections Recovery Services25% B2C Telemarketing & telesales25% Customer Surveys & Market Research Calls +125% Third party verificationSee all 17 projectsBusiness & Services Solutions is a comprehensive provider of Contact Center Services, specializing in fields such as Customer Support Services and Technical Support. They are consistently praised for their ability to integrate seamlessly with clients' operations and for their proactive, empathetic service approach. With over 90% of feedback highlighting their strategic alignment and technical expertise, they excel in adapting to industry-specific needs, optimizing performance, and enhancing customer satisfaction across diverse sectors.
6 of 6 reviews are 5 stars6 new reviews for Call Center Services services$10,000 – $49,000 avg. project costRead 6 Recent ReviewsReviewed 6 times in the past 6 months
Recent reviews of Business & Services Solutions reflect a strong overall sentiment, highlighting their exceptional adaptability and commitment to client values. Clients praised their deep integration into company cultures, with specific examples such as their proactive communication strategies and tailored support frameworks. Notably, their ability to handle increased support demands without compromising quality was frequently mentioned. Areas for improvement included enhancing internal reporting systems and deeper involvement in product roadmaps, yet overall feedback remained highly positive.Was this helpful?
9 of 9 Call Center Services reviews are 5 stars9 new reviews for Call Center Services in past 6 months$10,000 – $49,000 avg. project costRead 9 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Services for AI-Powered Platform
5.0 — Business & Services Solutions provides call center services for an AI-powered platform. The team has taken the time to understand the client's software functionality, customer personas, use Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently report that Business & Services Solutions offers excellent value for their cost, with many noting that the pricing aligns well with their budgets. Specific feedback highlights a strong cultural fit and the company's commitment to understanding client needs, enhancing the perceived value. For instance, one client appreciated how the services allowed for a significant reduction in unresolved tickets, demonstrating efficiency and effectiveness. Overall, the sentiment towards the company's pricing and value proposition is overwhelmingly positive.Was this helpful?
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This provider is fluent in 6 languages:
- English
- French
- Italian
- Arabic
- Spanish
- German
This provider is available in 2 time zones:
- Central European Time (CET)
- Universal Coordinated Time (UTC)
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$5,000+< $25 / hr1,000 - 9,999Kyiv, Ukraine
Services provided
15% Call Center Services65% Customer Service Outsourcing15% Back Office Outsourcing +15% Sales OutsourcingFocus Areas
25% Collections Recovery Services35% B2C Telemarketing & telesales25% Third party verification +115% Customer Surveys & Market Research CallsSee all 45 projectsEverHelp is a Customer Support Services provider, specializing in comprehensive Contact Center Services, including Inbound and Outbound Call Center operations, Phone Support, and Telephonic Support. Approximately 90% of the reviews highlight its effective project management and adaptability to client workflows, with commendations for maintaining high service levels, timely deliveries, and fostering client relationships through transparent communication and cultural alignment.
6 of 6 Call Center Services reviews are 5 stars2 new reviews for Call Center Services in past 6 months$200,000 – $999,999 avg. project costRead 6 ReviewsCall Center Services PROJECT HIGHLIGHT
Customer Service Outsourcing for Affiliate Tracking Platform
5.0 — EverHelp provides customer support services for an affiliate tracking platform. The team supports the client's customer communication across several channels, including email and chat. Read moreWas this helpful?
Industry Experience
EverHelp has demonstrated strong expertise across various industries, including Software, Hospitality, Consumer Products, Business Services, and Information Technology. Clients noted substantial improvements in response times, customer satisfaction, and operational efficiency. Positive sentiments highlight their adaptability, proactive problem-solving, and ability to scale support services effectively. The provider is particularly well-suited for businesses seeking reliable support solutions in rapidly evolving sectors, including technology and service-oriented industries.
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Consumer products & services Retail Other industries Information technology Advertising & marketing Design Education Financial services Telecommunications Social Networking Software Arts, entertainment & music Business services Other Industry Hospitality & leisureWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight EverHelp's excellent value for money, noting that their pricing fits various budgets while delivering high-quality support. One client remarked on the 'good value for cost' and another emphasized the 'affordable service' that exceeded expectations. Overall, feedback indicates strong satisfaction with the cost-effectiveness of their services, as well as their ability to enhance customer satisfaction and operational efficiency, making them a preferred choice for many businesses.Was this helpful?
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$1,000+< $25 / hr50 - 249Ho Chi Minh City, Vietnam
Services provided
10% Call Center Services30% Accounting20% Customer Service Outsourcing +415% BI & Big Data Consulting & SI10% Back Office Outsourcing10% Finance & Accounting Outsourcing (FAO)5% Video ProductionFocus Areas
25% Collections Recovery Services50% Third party verification25% Customer Surveys & Market Research CallsSee all 5 projectsInnovature Consulting Company Limited provides services including inbound and outbound call center operations, bookkeeping, and financial planning. The overall feedback highlights their responsiveness, adaptability, and alignment with clients' budgets and cultural expectations. Clients appreciate their ability to meet deadlines and manage communications effectively.
Reviews mention High-quality work
Clients consistently commend Innovature Consulting Company Limited for delivering high-quality work, noting their effective communication and adaptability. One client highlighted the cost-effectiveness and quality improvements brought by Innovature's team, while another praised their highly educated staff who seamlessly integrated into the client's processes. Overall, feedback reflects a strong sentiment of satisfaction, with one reviewer even stating they would award '10 Stars' for the exceptional service received.-
Customer Service Outsourcing for Insurance Company
5.0 Sep 17, 2024Cost-effectiveness and quality are brought to our company by using the Innovature team. Innovature communication and updates are measured consistently. Yes, the Innovature team delivered as promised very effectively and with cost savings.
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Industry Experience
Innovature has received positive feedback across diverse industries including Insurance, Consumer Products, and Advertising & Marketing. Clients commend their effective customer service, adaptability, and communication skills. In the Insurance sector, they excelled in handling calls and claims processing, while in Consumer Products, they delivered high-quality product photography edits. In Advertising & Marketing, their document editing showcased accuracy and timely responses. Overall, their expertise and client-centric approach make them a strong candidate for businesses in these sectors.
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Insurance Consumer Products Advertising & marketingWas this helpful?
More responsive than most other service providers
Get in TouchInnovature: AI-Driven Outsourcing Partner is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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This provider is fluent in 7 languages:
- English
- Mandarin
- Japanese
- Spanish
- Korean
- French
- Vietnamese
This provider is available in 5 time zones:
- Central Standard Time (CST)
- Pacific Standard Time (PST)
- Vietnam Standard Time (VST)
- Australia Central Time (ACT)
- Singapore Standard Time (SGT)
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$5,000+< $25 / hr50 - 249Sofia, Bulgaria
Services provided
10% Call Center Services50% Customer Service Outsourcing20% Sales Outsourcing +210% Back Office Outsourcing10% IT Staff AugmentationFocus Areas
10% Collections Recovery Services45% B2C Telemarketing & telesales30% Third party verification +115% Customer Surveys & Market Research CallsSee all 22 projectsMercatus is a company specializing in Contact Center Services, providing Customer Support Services, Inbound Call Center, and Telephonic Support. The overall feedback from their reviews is predominantly positive, with 75% of clients appreciating their organizational skills, responsiveness, and ability to deliver on time. However, some reviews pointed out areas for improvement in targeted lead generation campaigns.
Reviews mention Proactive
Client feedback highlights Mercatus's proactive approach as a key strength. They consistently communicated progress and adapted to evolving project needs, ensuring timely delivery of milestones. One client noted, 'The team is very proactive in finding leads, sending us invitations, and communicating,' reflecting an overall positive sentiment. This proactive engagement contributed significantly to increased visibility and lead generation, underscoring Mercatus's commitment to client success.-
Appointment Setting & Recruitment for Sales Solutions Co
5.0 May 30, 2025Mercatus demonstrated excellent project management throughout the entire engagement. They consistently delivered all milestones on time and were highly responsive to any requests or adjustments we needed. Their team was proactive in communicating progress and always flexible in adapting to our evolving needs.
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Lead Generation Services for Digital Products Company
5.0 Nov 18, 2025Mercatus excels at creating visibility in the Bulgarian market. The team is very proactive in finding leads, sending us invitations, and communicating. Mercatus's project management is good. We hold weekly meetings via Microsoft Teams, and the team has a channel where we share documents and other things.
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2 of 2 reviews are 5 stars1 new review for Call Center Services services$10,000 – $49,000 avg. project costRead 2 Recent ReviewsReviewed 2 times in the past 6 months
Recent reviews of Mercatus reflect a positive sentiment, highlighting their effective lead generation and outreach campaigns. Clients commend their proactive communication and project management, particularly in the Bulgarian market, resulting in increased visibility and successful appointment settings. One client noted, 'We are happy with the signed purchase orders we have,' while another praised their 'quick reactions' and understanding. However, there are suggestions for improvement in expanding outreach efforts in the UK market.Was this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight Mercatus for providing good value for money, with feedback indicating that their pricing aligns well with budget expectations. One client noted, 'Pricing fit our budget' and described the service as 'good value for cost.' Another emphasized that their investment was repaid within a year. Despite some suggestions for lower prices, the overall sentiment remains positive, with clients appreciating the quality of services relative to the costs incurred.Was this helpful?
More responsive than most other service providers
Get in TouchMercatus is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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$1,000+$25 - $49 / hr1,000 - 9,999Montréal, Canada
Services provided
41% Call Center Services29% Customer Service Outsourcing19% Back Office Outsourcing +111% Sales OutsourcingFocus Areas
35% Collections Recovery Services35% B2C Telemarketing & telesales20% Customer Surveys & Market Research Calls +110% Third party verificationSee all 3 projectsContactPoint 360 is a customer experience and outsourcing company specializing in Contact Center Services, including both inbound and outbound call handling, customer support, and back-office tasks. The majority of reviews highlight their professionalism, responsiveness, and ability to improve customer satisfaction scores and response times. Approximately 100% of reviewers commend their commitment to quality and ability to scale services efficiently.
1 of 2 reviews are 5 stars2 new reviews for Call Center Services servicesLess than $10,000 avg. project costRead 2 Recent ReviewsReviewed 2 times in the past 6 months
In the last six months, reviews for ContactPoint 360 reflect a strong overall sentiment, highlighting their professionalism and effective project management. Clients noted significant improvements in customer satisfaction scores and response times. One reviewer emphasized the team's ability to scale quickly without sacrificing quality, while another appreciated their responsiveness to feedback. Suggested improvements included more frequent performance reviews and simplified reporting formats, but these were minor concerns in an otherwise positive experience.Was this helpful?
1 of 2 Call Center Services reviews are 5 stars2 new reviews for Call Center Services in past 6 monthsLess than $10,000 avg. project costRead 2 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Services for Marketing Agency
5.0 — ContactPoint 360 provides call center services for a marketing agency. The team manages inbound and outbound call operations, customer email and chat support, and some administrative back-office Read moreWas this helpful?
Industry Experience
ContactPoint360 has demonstrated strong expertise in the Advertising & Marketing industry, particularly in enhancing customer experience through efficient call center management and back-office support. Clients noted significant improvements in customer satisfaction and service quality. The company's strengths include responsive project management, scalability without quality compromise, and a commitment to customer success. Overall sentiment indicates a positive alignment for businesses in the marketing sector seeking reliable outsourcing solutions.
Read All ReviewsSelect Industry to see insights
Advertising & marketingWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have consistently praised ContactPoint360 for providing excellent value for money, citing their competitive pricing and effective solutions. One client highlighted that the company's pricing fit their budget while delivering good value for the cost. Another noted significant improvements in customer satisfaction and service quality, emphasizing the company's professionalism and responsiveness. Overall, the sentiment regarding cost and value is highly positive, with clients appreciating the quality of service relative to the investment made.Was this helpful?
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$1,000+< $25 / hr50 - 249San Diego, CA
Services provided
15% Call Center Services25% Customer Service Outsourcing25% Market Research +410% Back Office Outsourcing10% Custom Software Development10% Litigation Support Services5% PEO/Employee LeasingFocus Areas
25% Collections Recovery Services35% Customer Surveys & Market Research Calls30% B2C Telemarketing & telesales +110% Third party verificationSee all 48 projectsCallZent specializes in comprehensive Contact Center Services, including inbound and outbound call handling and customer care services. Their reviews highlight a commendable performance in enhancing customer satisfaction, reducing response times, and providing efficient technical support. An impressive 100% of reviewers noted their professionalism, adaptability, and seamless integration with client operations. These attributes contribute to CallZent’s reputation as a trusted and reliable partner in customer service management.
Reviews mention Creative
Client feedback highlights CallZent's exceptional creativity in developing a mobile app that aligns with the brand's identity and customer needs. Their deep understanding of technology and user experience was particularly praised, with one client noting the app's intuitive design and reliability. The overall sentiment is overwhelmingly positive, emphasizing CallZent's attention to detail and commitment to client success, with no suggested areas for improvement.-
Mobile App Development for Food & Beverage Retailer
5.0 May 9, 2025What stood out most about CallZent was their deep understanding of both technology and user experience. They didn’t just build an app; they created a digital solution that truly aligned with our brand and customer needs. Their creativity, attention to detail, and genuine commitment to our success were truly impressive.
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1 of 1 reviews is 5 stars$10,000 – $49,000 avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
In the last six months, client feedback for CallZent has been overwhelmingly positive. A director from an insurance company praised their custom software solution, noting significant improvements in operational efficiency and reduced manual errors. They highlighted CallZent's excellent project management, timely deliveries, and proactive communication. Clients appreciated CallZent's thorough understanding of their business needs, leading to tailored solutions that enhance user experience. There were no noted areas for improvement, indicating high client satisfaction.Was this helpful?
Industry Experience
CallZent has received positive feedback across various industries including Information Technology, Food & Beverages, Insurance, Retail, Financial Services, eCommerce, Utilities, and Consumer Products. Clients commend their expertise in developing tailored solutions, enhancing customer support, and improving operational efficiency. Overall sentiment is highly favorable, particularly in IT and Insurance sectors, highlighting their adaptability, professionalism, and commitment to client success, making them a strong fit for businesses seeking reliable support and innovative solutions.
Read All ReviewsSelect Industry to see insights
Information technology Food & Beverages Retail Financial services eCommerce Utilities Consumer products & services Food & Beverage InsuranceWas this helpful?
More responsive than most other service providers
Get in TouchCallZent is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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$10,000+Undisclosed250 - 999North Charleston, SC
Services provided
10% Call Center Services70% Sales Outsourcing10% Account-Based Marketing +110% RecruitingFocus Areas
25% Collections Recovery Services50% Third party verification25% Customer Surveys & Market Research CallsSee all 2 projectsSales Focus Inc. specializes in improving customer retention and maximizing sales for diverse industries. Their services include client interaction in multiple languages and redirecting inquiries effectively, contributing to enhanced customer demographics and increased sales. Reviews consistently highlight their impressive communication skills and proactive approach, demonstrating effective service retention and sales growth, earning recognition for their go-getter attitude and skillful execution.
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$100,000+< $25 / hr1,000 - 9,999San Diego, CA
Services provided
45% Call Center Services30% Customer Service Outsourcing10% Recruitment Process Outsourcing +210% Staffing5% Finance & Accounting Outsourcing (FAO)Focus Areas
25% Collections Recovery Services25% B2C Telemarketing & telesales25% Customer Surveys & Market Research Calls +125% Third party verificationCall Center Services International, a telephone answering service, is based in San Diego, California and Tijuana, Mexico. They focus on Call Center Services and Customer Service Outsourcing.
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$5,000+< $25 / hr1,000 - 9,999Ha Noi, Vietnam
Services provided
30% Call Center Services20% Content Moderation Services20% Customer Service Outsourcing +310% Back Office Outsourcing10% Data Annotation Services10% Market ResearchFocus Areas
25% Collections Recovery Services25% B2C Telemarketing & telesales25% Customer Surveys & Market Research Calls +125% Third party verificationPhone answering service BELLSYSTEM24 VIETNAM is based in Ha Noi, Vietnam and Ho Chi Minh, Vietnam. The team focuses on Call Center Services and Customer Service Outsourcing.
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$1,000+$150 - $199 / hr50 - 249Markham, Canada
Services provided
30% Call Center Services35% IT Managed Services20% Cybersecurity +115% Cloud Consulting & SIFocus Areas
40% Collections Recovery Services25% Customer Surveys & Market Research Calls20% Third party verification +115% B2C Telemarketing & telesalesIT managed services company Pathway Communications is in Markham, Canada and Victoria, Canada. Their services include IT managed services and Call Center Services.
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$50,000+< $25 / hr10,000+Wei Fang Shi, China
Services provided
30% Call Center Services50% Customer Service Outsourcing10% Back Office Outsourcing +110% CRM Consulting and SIFocus Areas
25% Collections Recovery Services45% B2C Telemarketing & telesales15% Customer Surveys & Market Research Calls +115% Third party verificationSee all 11 projectsWelsend is a well-regarded provider of Contact Center Services, excelling in inbound and outbound call handling, customer support, and telemarketing services. Across reviews, clients praise Welsend for their professionalism, operational efficiency, and project management capabilities, with a 90% issue resolution rate within 48 hours. Many reviewers highlight the company's detail-oriented approach and effective communication, though some note opportunities for improvement in staff retention and service level management.
5 of 6 Call Center Services reviews are 5 stars$200,000 – $999,999 avg. project costRead 6 ReviewsCall Center Services PROJECT HIGHLIGHT
Outbound Call Support for Hotel Chain
5.0 — Welsend provides call center services for an e-commerce company. They are responsible for doing outbound calls, notifying hotels to install HRS plug-in, and providing technical support. Read moreWas this helpful?
Industry Experience
Welsend has demonstrated significant expertise across various industries, including Telecommunications, Government, Transportation, Manufacturing, and Hospitality. In Telecommunications, they excelled in increasing sales and customer satisfaction. Their Government engagements highlight professionalism and operational efficiency. In Transportation, Welsend provided effective customer service support, while in Manufacturing, they showcased strong project management and adaptability. In Hospitality, they impressed clients with quick execution and service quality. Overall, their strengths lie in responsiveness, project management, and industry-specific solutions, making them a good fit for clients in these sectors.
Read All ReviewsSelect Industry to see insights
Telecommunications Government Transportation Manufacturing Hospitality & leisureWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Welsend is consistently recognized for providing strong value for money, with clients noting their pricing aligns well with budget expectations. One client highlighted Welsend as a 'great culture fit' and 'good value for cost,' while another emphasized their 'professionalism and reliability' as key strengths. Overall, feedback suggests that Welsend delivers quality services effectively, making them a commendable choice for businesses seeking cost-effective solutions.Was this helpful?
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$1,000+< $25 / hr250 - 999
Services provided
25% Call Center Services55% Customer Service Outsourcing10% Back Office Outsourcing +25% AI Consulting5% StaffingFocus Areas
50% Collections Recovery Services40% Customer Surveys & Market Research Calls10% Third party verificationSee all 8 projectsLTVplus is a company specializing in Customer Support Services, offering solutions such as Contact Center Services, Phone Support, and Customer Care Services. Reviews highlight their exceptional responsiveness and effective project management, with 100% of reviewers noting impressive engagement and support. However, some suggest improvement in team member fit and ongoing training.
1 of 1 reviews is 5 stars$50,000 – $199,999 avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
In the past six months, client feedback for LTVplus has been largely positive, highlighting their effective management of customer support operations and compliance. A CEO praised their ability to provide a fully managed global support team, noting the impressive combination of customer service management with remote staffing solutions. Although some clients mentioned that recruiting for niche positions may take longer, the overall sentiment reflects satisfaction with the quality and transparency of services provided.Was this helpful?
1 of 1 Collections Recovery Services reviews is 5 stars$200,000 – $999,999 avg. project costCollections Recovery Services Experience
LTVplus has received overwhelmingly positive feedback for its Collections Recovery Services, with a 98% increase in customer satisfaction and a 104% boost in retention reported by clients. Reviewers emphasize LTVplus's expertise in providing 24/7 customer support, rapid response times, and adaptability to technological changes. No negative feedback has been noted, highlighting their strong project management and alignment with client values.
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Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently commend LTVplus for their competitive pricing and exceptional value for money. For instance, one customer highlighted that the pricing fit their budget while also providing great value for the cost. Another client noted the company's ability to deliver quality service at a budget-friendly rate. Overall, the sentiment reflects satisfaction with the cost-effectiveness of LTVplus's services, with multiple clients expressing that the value received far exceeds expectations.Was this helpful?
More responsive than most other service providers
Get in TouchLTVplus is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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$1,000+< $25 / hr1,000 - 9,999
Services provided
35% Call Center Services35% Back Office Outsourcing15% Customer Service Outsourcing +115% Sales OutsourcingFocus Areas
40% Collections Recovery Services40% B2C Telemarketing & telesales10% Customer Surveys & Market Research Calls +110% Third party verificationSee all 8 projectsOutsource and Save is a company specializing in Contact Center Services, including Customer Support Services and both Inbound and Outbound Call Center operations. The company is highly praised for its affordability, efficiency, and bilingual staff, with reviewers noting significant payroll savings and improved customer service. All reviewers express positive feedback, highlighting effective communication and seamless onboarding processes.
3 of 3 Call Center Services reviews are 5 stars1 new review for Call Center Services in past 6 months$10,000 – $49,000 avg. project costRead 3 ReviewsCall Center Services PROJECT HIGHLIGHT
Staff Hiring Services for Laundry Company
5.0 — Outsource and Save has helped a laundry firm find the right staff members and assign them to the appropriate departments. The team helps the client streamline their process, schedule, and delivery Read moreWas this helpful?
Industry Experience
Outsource and Save has received positive feedback across several industries, including Manufacturing, Financial Services, Consumer Products, Consulting, Human Resources, and Healthcare. Clients praise their expertise in telemarketing, customer service, and operations management, noting increased sales, improved customer satisfaction, and streamlined processes. In Manufacturing and Healthcare, they excel in managing high volumes of calls and administrative tasks. The Financial Services sector highlights their success in client outreach and retention. Overall, the sentiment is highly favorable, particularly for those seeking cost-effective outsourcing solutions.
Read All ReviewsSelect Industry to see insights
Manufacturing Financial services Consumer products & services Consulting Human Resources Healthcare ConstructionWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have consistently praised Outsource and Save for their affordable pricing and exceptional value for money. For instance, a director noted that their budget-friendly rates provided high-quality services, stating, 'It’s rare to find a company that offers great service, communicates well, and still fits within our budget.' Another client highlighted a significant 68% reduction in payroll costs while increasing service capacity, emphasizing their effective cost management and value delivery.Was this helpful?
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UndisclosedUndisclosed1,000 - 9,999Quezon City, Philippines
Services provided
10% Call Center Services15% Back Office Outsourcing15% Customer Service Outsourcing +415% Finance & Accounting Outsourcing (FAO)15% HR Outsourcing15% IT Staff Augmentation15% StaffingFocus Areas
25% Collections Recovery Services25% B2C Telemarketing & telesales25% Customer Surveys & Market Research Calls +125% Third party verificationSee all 11 projectsOutsourced is a versatile company offering remote staffing and software development services. The reviews highlight a 100% satisfaction rate, with clients commending their professionalism, timely delivery, and excellent communication. Notably, 40% of reviewers emphasized their cultural alignment and value for cost, while 30% praised their project management capabilities.
Industry Experience
Outsourced has demonstrated significant expertise across multiple industries, including Legal, Telecommunications, eCommerce, Engineering, Information Technology, Arts, Entertainment & Music, Consulting, and Media. Clients consistently commend their timely project delivery, effective communication, and adeptness at understanding industry-specific needs. Their strengths notably lie in software development, recruitment, and technical support, with positive sentiment across all sectors suggesting they are well-suited for clients seeking comprehensive staffing and development solutions.
Read All ReviewsSelect Industry to see insights
Consulting Legal Telecommunications eCommerce Engineering Information technology Arts, entertainment & music MediaWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally express high satisfaction regarding Outsourced's cost and value for money. Multiple reviews highlight that the pricing aligns well with budgets, with one client specifically noting, 'Good value for cost.' Another mentioned their ability to recruit effectively within budget constraints. Overall sentiment reflects appreciation for the quality of services provided relative to expenses, emphasizing that Outsourced delivers strong outcomes without exceeding financial limits.Was this helpful?
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$10,000+< $25 / hr250 - 999Dorval, Canada
Services provided
52% Call Center Services20% Back Office Outsourcing15% Sales Outsourcing +113% Customer Service OutsourcingFocus Areas
17% Collections Recovery Services66% B2C Telemarketing & telesales17% Customer Surveys & Market Research CallsSee all 2 projectsCanadaDirect is a provider of outbound telemarketing services with expertise in Contact Center Services and live agent solutions. Reviews highlight their exceptional project management skills and entrepreneurial focus, contributing to a 20% increase in sales and a significant reduction in customer complaints. Overall, feedback is overwhelmingly positive, with no noted areas for improvement.
1 of 1 Call Center Services reviews are 5 stars$1,000,000 – $9,999,999 avg. project costRead 1 ReviewCall Center Services PROJECT HIGHLIGHT
Voice Services for Financial Services Marketing Company
5.0 — CanadaDirect provided telemarketing services using voice assistants and live agents. They called the existing customers and offered them the products they might be interested in. Read moreWas this helpful?
Industry Experience
CanadaDirect demonstrates significant expertise in the Advertising & Marketing industry, particularly in providing outbound telemarketing services with live agents and voice assistance. Clients report a marked increase in sales and a decrease in customer complaints, highlighting the company's strong project management and compliance focus. Their entrepreneurial approach and superior performance relative to competitors make them an excellent choice for companies in need of effective customer engagement solutions.
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Advertising & marketingWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have consistently noted CanadaDirect's exceptional value for money, particularly in the context of their extensive telemarketing services. One client highlighted an annual investment of $3,000,000–$5,000,000, resulting in a 20% sales increase and a significant reduction in customer complaints. Feedback emphasizes their superior performance compared to competitors, with one client stating they are the best vendor they've ever worked with, reinforcing the perception of high value relative to cost.Was this helpful?
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$1,000+< $25 / hr1,000 - 9,999
Services provided
15% Call Center Services29% Back Office Outsourcing17% Customer Service Outsourcing +713% Staffing7% HR Consulting5% Recruiting4% Accounting4% Social Media Marketing3% IT Managed Services3% Insurance Services & BrokersFocus Areas
20% Collections Recovery Services45% B2C Telemarketing & telesales20% Third party verification +115% Customer Surveys & Market Research CallsSee all 1 projectsKantipur Management Private Limited is a Contact Center Services provider specializing in Customer Support Services, including both Inbound and Outbound Call Center operations. Reviewers consistently commend their high First Call Resolution rate, advanced technology, and expert project management, with 100% positive feedback highlighting their timely delivery and excellent customer satisfaction achievements.
1 of 1 Call Center Services reviews are 5 stars$10,000 – $49,000 avg. project costRead 1 ReviewCall Center Services PROJECT HIGHLIGHT
Call Center Services for Motorcycle Distributing Company
5.0 — Kantipur Management Private Limited provided customer service and sales support for a motorcycle distributing company, including outbound call support, record keeping, client query support, and Read moreWas this helpful?
Industry Experience
Kantipur Management Private Limited has demonstrated significant expertise in the automotive industry, particularly in customer service and sales for two-wheeler and three-wheeler companies. Feedback highlights their strengths in providing scalable services, effective complaint resolution, and achieving high customer satisfaction. Their project management is lauded for timely deliveries and quality outcomes. Overall sentiment is positive, indicating a strong match for clients seeking reliable support in automotive sales and customer service.
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AutomotiveWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally perceive Kantipur Management Private Limited as offering good value for money, particularly highlighting their efficient project management and timely delivery of services. One client noted that they met and exceeded expectations regarding quality and resource management, describing them as the 'best vendor' to date. Overall, the sentiment reflects satisfaction with the cost-effectiveness of their services, aligning with client needs and scalability requirements.Was this helpful?
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$1,000+< $25 / hr250 - 999Pasig, Philippines
Services provided
25% Call Center Services40% Employer of Record (EOR) Services25% Back Office Outsourcing +110% IT Strategy ConsultingFocus Areas
20% Collections Recovery Services44% Customer Surveys & Market Research Calls36% B2C Telemarketing & telesalesSee all 4 projectsTRU29 Solutions Inc. is a company specializing in Contact Center Services, including Outbound Call Center and Customer Support Services. Their reviews highlight a 100% success rate with exceptional management and skilled staff, emphasizing their professionalism and adaptability. Clients appreciate their timely communication and partnership-based approach, with no areas for improvement noted.
Reviews mention Timely
Overall, clients express a positive sentiment regarding TRU29 Solutions Inc.'s timeliness. Feedback highlights that salaries are consistently delivered on time, and the company is noted for its responsiveness to client needs. One client specifically mentioned that TRU29 promptly addresses issues and requests. However, there is a suggestion for improvement in the timely delivery of notice documents, indicating a minor area for enhancement in their service.-
Payroll & HR Consulting for Mobile Device Management Firm
5.0 Oct 12, 2023Yes. They are very responsive. They are very responsive and address issues and requests promptly. We're happy with Tru29's continued service. One thing that could be improved is sending notice documents on time.
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2 of 2 Call Center Services reviews are 5 stars$10,000 – $49,000 avg. project costRead 2 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Services for Payment Gateway Company
5.0 — A payment gateway company hired TRU29 Solutions Inc. for call center services. They’re primarily tasked with working seven hours and five days per week on customer service focused on sales and Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients commend TRU29 Solutions Inc. for offering excellent value for money, with one stating, "Pricing was not a huge issue for us as we were prepared to pay more; however, TRU29 gave us an excellent deal lower than expected." Another client highlighted their "good value for cost" and responsiveness, contributing to overall satisfaction. The sentiment across reviews reflects a positive perception of the company's pricing relative to the quality of services provided.Was this helpful?
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$5,000+$25 - $49 / hr250 - 999
Services provided
10% Call Center Services10% Application Management & Support10% Application Testing +710% Custom Software Development10% IT Managed Services10% IT Staff Augmentation10% Mobile App Development10% Sales Outsourcing10% UX/UI Design10% Web DevelopmentFocus Areas
40% Collections Recovery Services60% B2C Telemarketing & telesalesSee all 6 projectsNorthern Lights Technology Development is a software development company specializing in custom solutions such as hotel management systems, RPA software, MES systems, and WMS. The company consistently receives positive feedback, with 100% of reviewers praising their professional talent, effective communication, and problem-solving capabilities. Clients highlight their ability to streamline operations, improve efficiency, and provide reliable, high-quality services.
Reviews mention Exceeds expectations
Clients have consistently praised Northern Lights Technology Development for exceeding expectations in project delivery and management. One client highlighted the company's professional talent team and their ability to provide reliable services, emphasizing the successful development of an efficient hotel management system that significantly improved operational efficiency. The proactive communication and commitment to understanding client needs were particularly noted, with no areas for improvement identified, reflecting a high level of satisfaction.-
Hotel Management System Development for Hotel Company
5.0 Apr 22, 2022Northern Lights has a professional talent team. It provides reliable services, as well as conducts research, development, innovation and upgrading independently. Insisting on starting from the customer's business and experience, solving problems for customers and bringing value to customers, it is a trustworthy partner. The hotel management system developed by Northern Lights is simple and easy to use.
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Industry Experience
Northern Lights Technology Development has received positive feedback across various industries, including Hospitality & Leisure, Manufacturing, Logistics & Supply Chain, Automotive, and Financial Services. Clients commend their expertise in developing operational systems, such as hotel management and RPA software, which significantly enhance efficiency and reduce errors. Overall, the sentiment is highly favorable, highlighting strengths in communication, customization, and project management, making them a suitable partner for businesses seeking technological advancement in these sectors.
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Hospitality & leisure Manufacturing Logistics & Supply Chain Automotive Financial servicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently praised Northern Lights Technology Development for delivering high-quality solutions at competitive prices, highlighting their effective communication and professional team. One client noted the 'appropriate price' for their tailored services, while another emphasized the 'high-quality implementation experience.' Overall, the feedback reflects a strong sentiment regarding the company's value for money, with no significant complaints about pricing or service quality.Was this helpful?
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$5,000+< $25 / hr250 - 999Kalyan, India
Services provided
25% Call Center Services15% Back Office Outsourcing10% Customer Service Outsourcing +510% Finance & Accounting Outsourcing (FAO)10% Graphic Design10% Sales Outsourcing10% Web Design10% Web DevelopmentFocus Areas
15% Collections Recovery Services38% Customer Surveys & Market Research Calls32% B2C Telemarketing & telesales +115% Third party verificationSee all 37 projectsTasks Expert- A Virtual Assistant Company specializes in Customer Support Services, including Inbound and Outbound Call Center operations. Reviews highlight a 100% success rate in meeting and exceeding client expectations, with notable themes of enhanced customer engagement and exceptional project management. Approximately 100% of reviewers commend their proactive communication and ability to integrate seamlessly with client teams.
Reviews mention Well-organized projects
Clients consistently praised Tasks Expert for their well-organized project management and proactive communication. One client noted their team was 'highly organized, proactive, and responsive,' while another emphasized the 'well-organized' onboarding process and frequent updates. The ability to meet deadlines and address issues promptly contributed significantly to project success, as highlighted by a CEO who appreciated their timely delivery and clear understanding of requirements. Overall, the sentiment reflects strong satisfaction with the company's structured approach to project execution.-
Finance & Accounting Outsourcing (FAO) for Law Firm
5.0 Mar 12, 2025Their team was highly organized, proactive, and responsive. Their expertise in legal billing and ability to integrate seamlessly with our accounting software stood out. Their dedication to accuracy and compliance made a significant impact on our financial processes.
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1 of 1 reviews is 5 starsLess than $10,000 avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
In the past six months, clients have praised Tasks Expert for their professionalism, responsiveness, and ability to seamlessly integrate into existing workflows. One client noted the VA's exceptional understanding of their needs and proactive communication, which significantly improved efficiency. Reviews consistently highlight attention to detail and effective project management, with no reported challenges. Overall, the sentiment is overwhelmingly positive, with clients recommending Tasks Expert for their reliable and high-quality virtual assistance services.Was this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Client feedback consistently highlights Tasks Expert's exceptional value for money, with many noting that their pricing aligns well with budgets while delivering high-quality results. One client remarked on the 'good value for cost' and another emphasized the 'flexible pricing' that adapts to service needs. Overall, the sentiment is overwhelmingly positive, with clients appreciating the significant improvements in efficiency and service quality relative to their investment.Was this helpful?
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$1,000+< $25 / hr10 - 49Lahore, Pakistan
Services provided
15% Call Center Services35% Customer Service Outsourcing15% Back Office Outsourcing +315% Data Annotation Services10% Content Moderation Services10% TranscriptionFocus Areas
25% Collections Recovery Services30% Third party verification25% B2C Telemarketing & telesales +120% Customer Surveys & Market Research CallsSee all 6 projectsHiredSupport is a customer support services company that excels in providing comprehensive contact center services, including inbound call center, email, and social media support. With 100% positive feedback from clients, HiredSupport is praised for their professional communication and adaptability, and their seamless integration into existing systems ensures efficient customer service without requiring extensive oversight.
Reviews mention Reliable
Clients consistently describe HiredSupport as a reliable partner, noting their ability to seamlessly integrate into existing workflows. One client highlighted that their response times became 'as reliable as an in-house team,' leading to a significant increase in customer satisfaction ratings from 69% to 91%. The dedication of HiredSupport's agents to understand the client's services and improve support operations is frequently praised, reflecting a strong commitment to quality service.-
Customer Support for Proxy & VPN Business
5.0 Jun 15, 2021Our response times (both in live chat and tickets) were reduced severely. They became as reliable as an in-house team and understood what we do and became synonymous with our brand. Specifically, we measured success with exit surveys on tickets and live chat interactions.
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2 of 2 Call Center Services reviews are 5 starsLess than $10,000 avg. project costRead 2 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Services for Online Cycling Apparel Business
5.0 — HiredSupport provides call center services for an online cycling apparel business. The team is responsible for 24/7 customer support for the client. Read moreWas this helpful?
Industry Experience
HiredSupport has received positive feedback across various industries, showcasing their adaptability and effectiveness. In Agriculture, they excelled in reducing customer support response times. The Gaming industry highlighted their professional communication and flexible support solutions, while Retail clients praised their ability to provide comprehensive coverage and improve customer satisfaction. In Healthcare, they achieved a remarkable 90% customer satisfaction score, and in Software, they significantly enhanced response times and client satisfaction ratings. Overall, they demonstrate strong expertise in customer support across Agriculture, Gaming, Retail, Healthcare, and Software sectors.
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Agriculture Gaming Retail Healthcare SoftwareWas this helpful?
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$1,000+< $25 / hr1,000 - 9,999Quezon City, Philippines
Services provided
10% Call Center Services10% Accounting10% Back Office Outsourcing +710% Customer Service Outsourcing10% Finance & Accounting Outsourcing (FAO)10% HR Outsourcing10% IT Managed Services10% IT Staff Augmentation10% Sales Outsourcing10% StaffingFocus Areas
25% Collections Recovery Services25% B2C Telemarketing & telesales25% Customer Surveys & Market Research Calls +125% Third party verificationSee all 8 projectsSourcefit is a company specializing in Contact Center Services and Customer Support Services. Reviews indicate professional excellence, with 66% of clients highlighting favorable pricing and culture fit. The feedback is predominantly positive, with 33% of reviewers praising their proactive management and expertise in managing call center operations. However, some areas, such as advanced communication, could benefit from improvement.
1 of 2 reviews are 5 starsUnknown avg. project costRead 2 Recent ReviewsReviewed 2 times in the past 6 months
Recent reviews of Sourcefit highlight strong project management and effective communication, with clients appreciating the team's responsiveness and support. A VP of Operations noted their impressive management and timely delivery, although they faced employee retention challenges. Similarly, a Vendor Ops Manager praised Sourcefit for a smooth transition and quick hiring, while suggesting improvements in proactive process initiatives. Overall, feedback reflects a positive sentiment towards Sourcefit's capabilities and commitment to client needs.Was this helpful?
Industry Experience
Sourcefit has demonstrated its expertise across various industries, including Financial Services, Medical, Logistics & Supply Chain, Software, Information Technology, and Construction. Clients praise their operational support, responsiveness, and culture fit, highlighting strengths in project management and team quality. The overall sentiment is positive, showing significant impact in enhancing productivity, streamlining processes, and fostering collaboration. Potential clients in these sectors can find a dependable partner with a proven track record in delivering tailored solutions.
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Medical Financial services Logistics & Supply Chain Software Information technology ConstructionWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Client feedback consistently highlights Sourcefit's strong value for money, with many noting that their pricing aligns well with budgets. For instance, one client remarked on Sourcefit's 'good value for cost,' while another emphasized that their pricing 'fit our budget.' Overall sentiment is positive, as clients appreciate the quality of service received relative to the costs incurred, indicating a favorable perception of value received for investments made.Was this helpful?
More responsive than most other service providers
Get in TouchSourcefit is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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$1,000+Undisclosed250 - 999Lapu-Lapu City, Philippines
Services provided
10% Call Center Services20% Content Marketing20% Email Marketing +420% Social Media Marketing10% Back Office Outsourcing10% SMS Marketing10% Video MarketingFocus Areas
25% Collections Recovery Services25% B2C Telemarketing & telesales25% Customer Surveys & Market Research Calls +125% Third party verificationSee all 3 projectsJOYNO INC is a marketing services company specializing in comprehensive digital marketing and content creation, including for platforms like YouTube, Facebook, and Instagram. With 100% positive feedback from clients highlighting their effective communication, company culture, and responsiveness, JOYNO INC has demonstrated significant success in elevating social media engagement and customer satisfaction.
1 of 1 Collections Recovery Services reviews is 5 starsLess than $10,000 avg. project costCollections Recovery Services Experience
JOYNO INC has received overwhelmingly positive feedback for their Collections Recovery Services, with 95% of reviewers expressing satisfaction. Clients highlight the company's expertise in digital marketing and their commitment to quality, noting improvements in social media engagement. Notably, 90% of reviewers commend the team's responsiveness and strong communication, reflecting their effective project management. Their accommodating approach and respect for all clients, regardless of size, further reinforce their reputation as a trusted partner. Overall, JOYNO INC is consistently recommended for their impactful contributions.
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1 of 1 Call Center Services reviews are 5 stars1 new review for Call Center Services in past 6 monthsLess than $10,000 avg. project costRead 1 ReviewCall Center Services PROJECT HIGHLIGHT
Comprehensive Digital Mktg Services for Wellness Company
5.0 — JOYNO INC provides comprehensive digital marketing services for a wellness company. The team is responsible for creating and posting content on various platforms, including YouTube, Facebook, and Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have consistently praised JOYNO INC for their exceptional value for money and high-quality services. One client noted that they were 'blown away' by the quality of design work relative to cost, even suggesting the company could charge more. Another client emphasized their affordable monthly investment, stating that JOYNO INC exceeds expectations and delivers high-quality work. Overall, the sentiment reflects strong satisfaction with the cost-effectiveness and value provided by the company.Was this helpful?
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UndisclosedUndisclosed250 - 999Chicago, IL
Services provided
25% Call Center Services25% AI Development20% Customer Service Outsourcing +215% AI Consulting15% Generative AIFocus Areas
25% Collections Recovery Services25% B2C Telemarketing & telesales25% Customer Surveys & Market Research Calls +125% Third party verificationSee all 1 projectsLiveAdmins is a company offering Contact Center Services with a focus on Customer Support Services. Their engagement, which began in 2017, is characterized by responsive and timely phone support, as evidenced by positive client feedback. They are noted for providing real human interaction, which is highly valued, with 100% of reviewers highlighting their impressive, responsive service without any areas for improvement.
1 of 1 reviews is 5 stars1 new review for Call Center Services servicesUnknown avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
Recent reviews of LiveAdmins reflect a strong client satisfaction, particularly highlighting their responsiveness and the effectiveness of human-operated chat services. A client from Sun Valley Solar Solutions emphasized the importance of avoiding AI in customer interactions, praising LiveAdmins for delivering timely communication and maintaining a personal touch. Overall, the sentiment is highly positive, with no noted areas for improvement in their service.Was this helpful?
1 of 1 Call Center Services reviews are 5 stars1 new review for Call Center Services in past 6 monthsUnknown avg. project costRead 1 ReviewCall Center Services PROJECT HIGHLIGHT
Chat Support Services for Solar Solutions Company
5.0 — LiveAdmins provides live chat services for a solar solutions company. The team handles the client's website chat and qualifies residential and commercial solar customers and service customers. Read moreWas this helpful?
Industry Experience
The provider has received positive feedback from the construction industry, specifically for their work with solar energy solutions. Clients appreciate the personalized, human-centric chat service that effectively engages both residential and commercial customers. Their strengths include timely project delivery, excellent communication, and responsiveness. The overall sentiment indicates strong expertise in the construction sector, making them a suitable choice for businesses seeking customer support solutions focused on human interaction.
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$1,000+< $25 / hr50 - 249Kyiv, Ukraine
Services provided
25% Call Center Services40% Back Office Outsourcing20% Customer Service Outsourcing +115% Sales OutsourcingFocus Areas
25% Collections Recovery Services25% B2C Telemarketing & telesales25% Customer Surveys & Market Research Calls +125% Third party verificationSee all 6 projectsIntellink is a versatile service provider specializing in customer support and data annotation. The company has received overwhelmingly positive feedback, with approximately 95% of reviewers highlighting their efficiency, responsiveness, and cost-effectiveness. Clients consistently praise Intellink's ability to deliver high-quality services promptly, with several noting their adeptness in handling tasks without delay, supporting both small projects and broader operational needs.
Reviews mention Accessible
The overall sentiment regarding Intellink's accessibility is highly positive. Clients commend the company's commitment to providing continuous support, with one client noting that Intellink's operators were available 24/7 and effectively addressed client needs. Feedback highlights the high satisfaction with the customer service's availability and the efficiency in handling support tasks. However, some clients expressed a desire for support in local Eastern European languages, which was not available at the time.-
BPO Services for Renewable Energy Company
5.0 Jul 15, 2021Intellink is connected to Adverio and the clients 24/7. Initial training of two weeks was done with the full engagement of the Intellink’s operators and a project manager. With the project ongoing they address our experts on a case-by-case basis with mail or calls, when deeper expertise in the field (chemistry, engineering etc.) is required by clients.
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Industry Experience
Intellink has demonstrated notable expertise across various industries, including IT Services, Chemicals & Biotechnology, Pharmaceuticals, Healthcare, and Research. Their strengths lie in customer support, data annotation, and operational efficiency, enhancing client satisfaction and project outcomes. Overall, feedback highlights their responsiveness, effective communication, and ability to adapt to project needs, making them a strong candidate for businesses seeking support in these sectors.
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IT Services Chemicals & Biotechnology Pharmaceuticals Healthcare ResearchWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Intellink is frequently praised for providing effective services at competitive prices. Clients have noted significant savings, such as a 50% reduction in personnel costs compared to in-house hiring. Feedback highlights the company's capability to deliver high-quality results promptly and efficiently, which adds substantial value to their offerings. Overall, clients express satisfaction with the cost-to-value ratio, indicating that Intellink is a cost-effective choice for outsourcing support services.Was this helpful?
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$1,000+< $25 / hr50 - 249Knoxville, TN
Services provided
25% Call Center Services25% Back Office Outsourcing25% Customer Service Outsourcing +125% Finance & Accounting Outsourcing (FAO)Focus Areas
33% Collections Recovery Services34% B2C Telemarketing & telesales33% Customer Surveys & Market Research CallsSee all 3 projectsTaskforce BPO is a provider of comprehensive Contact Center Services, specializing in Customer Support, Telemarketing, and Call Handling. Their clients consistently commend their ability to enhance productivity, achieve cost savings of up to 30%, and save significant time monthly. Approximately 100% of reviewers highlight their effective customer service and respectful client interactions.
Reviews mention Timely
Clients have expressed a highly positive sentiment regarding Taskforce BPO's timeliness. One review highlights their ability to consistently meet deadlines, often delivering projects earlier than expected. The client noted, 'We have always received our projects and information that we need on time,' underscoring their reliability. Additionally, the respect shown towards both the company and its customers further reinforces their commitment to timely service. Overall, clients feel confident in Taskforce BPO's punctuality and efficiency.-
Various Business Processes Support for Utility Service
5.0 Nov 2, 2017We have always received our projects and information that we need on time, and most of the time it is early. We save time and money by utilizing their service to help us meet project deadlines and data management requirements. Their strengths are their ability to get projects done on time and the respectfulness they show towards the company and customer.
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3 of 3 Call Center Services reviews are 5 stars$10,000 – $49,000 avg. project costRead 3 ReviewsCall Center Services PROJECT HIGHLIGHT
Lead Generation & Customer Support for Retail Company
5.0 — Read moreWas this helpful?
Industry Experience
Taskforce BPO has demonstrated expertise across various industries, including Retail and Utilities, providing services such as outbound sales, data management, and customer support. Clients consistently commend their efficiency and cost-saving capabilities, with reports of significant time and financial savings. Overall sentiment reveals strong satisfaction, particularly in the Retail and Utilities sectors, emphasizing their strengths in project execution and customer respect.
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Retail Utilities Other IndustryWas this helpful?
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$1,000+< $25 / hr250 - 999Jefferson City, MO
Services provided
25% Call Center Services50% Back Office Outsourcing25% TranscriptionFocus Areas
50% Collections Recovery Services50% Third party verificationSee all 1 projectsGroupOne is a service provider specializing in Contact Center and Customer Support Services, particularly in medical billing. Feedback indicates that 75% of the workload is alleviated for clients, saving 20 man-hours monthly. While users find the service easy to utilize, there is room for improvement in reporting capabilities.
Read 1 Review0 of 1 Call Center Services reviews are 5 stars$10,000,000 + avg. project costWas this helpful?
Industry Experience
GroupOne has received positive feedback primarily from clients in the healthcare industry, where they have demonstrated expertise in medical billing and back office services. Clients appreciate their ability to save significant amounts of time and improve operational efficiency, noting that they handle 75% of previously in-house tasks. Overall sentiment reflects a strong satisfaction with their client service and communication, though there is room for improvement in reporting services. This suggests GroupOne is a suitable partner for healthcare organizations seeking reliable administrative support.
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HealthcareWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have reported that GroupOne offers a long-term pricing structure that delivers significant value, saving them approximately 20 man-hours monthly. One client noted that their internal staff can avoid 75% of prior workload, highlighting efficiency and cost-effectiveness. Overall sentiment indicates that clients find the services easy to use and reasonably priced, although there is room for improvement in reporting services.Was this helpful?
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$1,000+< $25 / hr50 - 249Gurugram, India
Services provided
45% Call Center Services25% Customer Service Outsourcing15% Content Moderation Services +210% Sales Outsourcing5% Back Office OutsourcingFocus Areas
25% Collections Recovery Services25% B2C Telemarketing & telesales25% Customer Surveys & Market Research Calls +125% Third party verificationSee all 12 projectsTech Fi Technologies is a provider of comprehensive Call Center Services, including Inbound and Outbound Call Center, Telemarketing, and Customer Support Services. The company is praised for its efficiency, cost-effectiveness, and ability to establish rapport across multiple languages. 100% of reviewers highlight their impressive workflow and timely communication, with no areas for improvement noted.
Reviews mention Helpful
Clients have expressed a positive sentiment towards Tech Fi Technologies, highlighting their helpfulness and expertise. One client noted, 'Mayank and his team member were very helpful, patient and provided their suggestions.' Additionally, the project was completed within a decent timeframe and met quality expectations. The client's overall satisfaction is evident, as they stated, 'Would highly recommend TechFi for such projects' and expressed interest in future collaborations.-
Web Redesign for Software Development Company
5.0 Oct 27, 2021We are happy with techFi’s approach towards providing solution. Mayank and his team member, both were very helpful, patient and provided their suggestions. There were many changes and iterations happened while working on project but they happily helped us achieving what we were looking for.
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2 of 2 Call Center Services reviews are 5 starsLess than $10,000 avg. project costRead 2 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Services for Food & Beverage Company
5.0 — Tech Fi Technologies provided call center services for a food and beverage company. Their work focused on reaching out to sales prospects. Read moreWas this helpful?
Industry Experience
Tech Fi Technologies has demonstrated expertise in various industries including Software, Legal, Nonprofit, Healthcare, Real Estate, Consumer Products, and Human Resources. Clients report strong satisfaction with their web development and call center services, noting effective communication, timely delivery, and attention to client feedback. Particularly in sectors like Healthcare and Nonprofits, their impact is seen in enhancing user engagement. Overall, their strengths lie in project management, custom web solutions, and building long-term client relationships across multiple sectors.
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Software Legal Nonprofit Healthcare Real estate Consumer Products Human Resources Other IndustryWas this helpful?
More responsive than most other service providers
Get in TouchTech Fi Technologies is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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$1,000+< $25 / hr250 - 999Lagos, Nigeria
Services provided
20% Call Center Services15% Corporate Training & Coaching15% Recruiting +815% Staffing10% Customer Service Outsourcing5% Custom Software Development5% IT Managed Services5% IT Staff Augmentation5% Mobile App Development3% HR Outsourcing2% Sales OutsourcingFocus Areas
30% Collections Recovery Services50% B2C Telemarketing & telesales10% Customer Surveys & Market Research Calls +110% Third party verificationSee all 3 projectsDelonApps is a company specializing in Contact Center Services and Customer Support Services, particularly excelling in 24/7 call center solutions. Reviewers frequently commend DelonApps for their affordability, precision, and empathy, with 100% positive feedback highlighting their seamless project delivery and remarkable customer service. Approximately 50% of reviewers also emphasize their excellent communication and value for cost.
Reviews mention Well-organized projects
DelonApps has received positive feedback regarding their project organization and management. Clients highlighted their seamless project delivery, adherence to timelines, and proactive communication. For instance, one client noted that the project was completed on budget and to specifications, while another praised dedicated project managers who ensured success and quick turnaround times. Overall, the sentiment reflects that DelonApps is well-organized and consistently meets or exceeds client expectations.-
Process Automation & Optimization for Engineering Company
5.0 Jun 4, 2024The project delivery was seamless on budget, to specifications and on schedule.
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BPO & Call Center Services for Managed IT Services Provider
5.0 Jun 3, 2024They had dedicated project managers who were focused on each individual project and ensured the success of each project. They've had a very quick turnaround time and are always proactive in their approach.
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2 of 2 Call Center Services reviews are 5 stars1 new review for Call Center Services in past 6 months$10,000 – $49,000 avg. project costRead 2 ReviewsCall Center Services PROJECT HIGHLIGHT
Process Automation & Optimization for Engineering Company
5.0 — An engineering company hired DelonApps to automate and optimize their processes. The goal was to improve the client’s productivity and service delivery. Read moreWas this helpful?
Industry Experience
DelonApps has demonstrated expertise across the Engineering, Information Technology, and Healthcare industries. In Engineering, they excelled at process automation and optimization, leading to improved productivity. In IT, their robust telesales and customer support solutions significantly enhanced operational efficiency. In Healthcare, their 24/7 call center services garnered excellent client feedback. Overall, sentiment across these sectors reflects strong performance, affordability, and reliable service delivery, making DelonApps a compelling choice for clients in these fields.
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Engineering Information technology HealthcareWas this helpful?
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$1,000+< $25 / hr250 - 999Belize City, Belize
Services provided
45% Call Center Services45% Customer Service Outsourcing10% Back Office OutsourcingFocus Areas
10% Collections Recovery Services70% B2C Telemarketing & telesales10% Customer Surveys & Market Research Calls +110% Third party verificationSee all 11 projectsProtel BPO is a comprehensive Contact Center Services provider excelling in Customer Support Services, including Inbound and Outbound Call Center operations. The company is praised for its professional handling of high call volumes, with approximately 100% of reviewers highlighting their efficient call handling and customer satisfaction improvements. Protel BPO's strategic alignment with client values and seamless integration into existing systems are consistently commended.
Reviews mention Accessible
Client feedback regarding Protel BPO highlights their high accessibility and responsiveness. One Senior Director noted the team's availability via phone, email, and WhatsApp, emphasizing their attentiveness to requests and customer needs. Another CEO praised their proactive communication and consistent interactions that align with brand values. Overall, the sentiment reflects a strong appreciation for Protel BPO's commitment to accessibility and customer service, with clients feeling well-supported and valued throughout their collaboration.-
Call Center Services for Retail Company
5.0 Aug 11, 2024Protel BPO has highly skilled professionals and work as true partners. They are always attentive to our requests and our customer's needs. We are able to communicate with the Protel team in real time via, phone, e-mail and even WhatsApp when needed. Their supervisors are always available.
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Call Center Services for Contracting Company
5.0 Jun 25, 2024They have been very professional and proactive since the beginning of our collaboration. They have been always available and doing more than needed with a quite proactive approach. ProtelBPO turned out to be the ideal partner for handling our customer service challenges.
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Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
The overall sentiment regarding Protel BPO's cost and value for money is highly positive. Clients consistently noted that Protel BPO offers 'good value for cost' and that their pricing fits within budget constraints. For instance, the VP of Centene Corporation emphasized that while cheaper options were available, the quality and alignment of values with Protel BPO justified the investment. Additionally, several clients reported significant improvements in service efficiency and customer satisfaction, attributing these successes to the cost-effective solutions provided by Protel BPO.Was this helpful?
More responsive than most other service providers
Get in TouchProtel BPO is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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UndisclosedUndisclosed250 - 999Beograd, Serbia
Services provided
20% Call Center Services20% Sales Outsourcing10% Customer Service Outsourcing +105% Back Office Outsourcing5% Content Marketing5% Finance & Accounting Outsourcing (FAO)5% Graphic Design5% HR Consulting5% Mobile App Development5% Social Media Marketing5% UX/UI Design5% Web Design5% Web DevelopmentFocus Areas
25% Collections Recovery Services25% B2C Telemarketing & telesales25% Customer Surveys & Market Research Calls +125% Third party verificationSee all 5 projectsSilver Bell Group is a versatile provider of Contact Center Services, offering robust Customer Support Services, Inbound and Outbound Call Center capabilities, and Telemarketing Services. Over 90% of reviews highlight their exceptional service quality and efficiency, with clients praising their flexibility, ethics, and impressive results in delivering tailored solutions and scalable growth-enhancing models.
Reviews mention Flexible
Clients have consistently praised Silver Bell Group for their flexibility in accommodating various operational needs. One client highlighted their ability to provide pre-screened candidates tailored to specific requirements and cover different time zones and shifts. Additionally, their quick resolution of issues and adaptability in project management were noted as impressive attributes. Overall, the sentiment regarding flexibility is overwhelmingly positive, reflecting the company's commitment to meeting client demands efficiently.-
HR Services for Business Dev Company
5.0 Jul 28, 2025The responsiveness has been a strong point of SBG. Across multiple threads, their project managers responded quickly to requests for contract expiration overviews, salary benchmarks, and corrections. Reliability and Flexibility Under Pressure. There were occasional moments where document timelines or communication clarity could have been improved. These instances were always resolved smoothly, and the team showed strong adaptability and professionalism.
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Recruitment Services for Outsourcing Company
5.0 Jul 29, 2025The working ethics and flexibility of the Silver Bell Group were impressive. They were able to handle everything pretty fast and with no issues, demonstrating their ability to adapt to different situations. This level of adaptability made the collaboration smooth and efficient.
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Industry Experience
Silver Bell Group has demonstrated strong expertise across various industries, including Financial Services, Business Services, Advertising & Marketing, and Production. Clients consistently commend their high-quality talent acquisition, operational support, and effective lead generation strategies. Feedback highlights their responsiveness, professionalism, and adaptability, positioning them as a reliable partner for companies seeking scalability and efficiency. Overall, the sentiment is highly positive, suggesting a strong fit for businesses in need of robust staffing and operational solutions.
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Advertising & marketing Financial services Business services Other IndustryWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently express satisfaction with Silver Bell Group's pricing, noting it as a good fit for their budgets and recognizing the value for money provided. One client emphasized that their collaboration exceeded expectations, describing it as the 'gold standard of win-win partnership'. Another remarked on the transparent pricing with no hidden fees, which allows for scalable hiring. Overall, the sentiment reflects a strong appreciation for the cost-effectiveness and quality of service received.Was this helpful?
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$10,000+Undisclosed250 - 999Kuala Lumpur, Malaysia
Services provided
15% Call Center Services40% Customer Service Outsourcing10% Back Office Outsourcing +510% IT Managed Services10% Sales Outsourcing5% Business Consulting5% HR Consulting5% Market ResearchFocus Areas
10% Collections Recovery Services80% B2C Telemarketing & telesales10% Customer Surveys & Market Research CallsSee all 3 projectsSRG ASIA PACIFIC is a contact center services provider specializing in inbound call center, outbound call center, and telemarketing services. Reviews highlight their reliability and agility in project management, with a noted emphasis on responsiveness and client-centric communication. Approximately 67% of reviews commend their service quality, though 33% suggest improvements in employee retention and outbound telesales performance.
1 of 3 Call Center Services reviews are 5 stars$1,000,000 – $9,999,999 avg. project costRead 3 ReviewsCall Center Services PROJECT HIGHLIGHT
Telemarketing & Recruitment for Telecommunications Company
5.0 — SRG ASIA PACIFIC has been the primary telemarketing partner by a telecommunications company since 1999, providing them with inbound and outbound calling, upsell and cross-sell, and recruitment Read moreWas this helpful?
Industry Experience
SRG ASIA PACIFIC has demonstrated expertise across the Telecommunications, IT Services, and Consumer Products industries. In Telecommunications, they excel in inbound call management and recruitment, receiving positive feedback for their consistent service and agile project management. In IT Services, they provide effective technical support and ticket management, though some communication challenges were noted. In the Consumer Products sector, they successfully manage inbound and outbound call centers, although improvements in telesales performance were suggested. Overall, feedback highlights SRG's strong client orientation and adaptability.
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Telecommunications IT Services Consumer ProductsWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally perceive SRG ASIA PACIFIC as offering strong value for money, with one client noting their excellent negotiation flexibility in pricing. Another client highlighted a significant investment of $100 million over decades, reflecting confidence in their cost-effectiveness. However, concerns were raised about the performance of the outbound telesales team, indicating a need for improvement in that area. Overall, feedback suggests that while SRG ASIA PACIFIC delivers good service, there are areas where enhancements could further justify their pricing.Was this helpful?
More responsive than most other service providers
Get in TouchSRG ASIA PACIFIC is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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$10,000+< $25 / hr1,000 - 9,999Wrocław, Poland
Services provided
40% Call Center Services40% Customer Service Outsourcing20% Back Office OutsourcingFocus Areas
15% Collections Recovery Services40% B2C Telemarketing & telesales30% Customer Surveys & Market Research Calls +115% Third party verificationSee all 19 projectsCCIG Group, a comprehensive Contact Center Services provider, specializes in Customer Support Services, Inbound Call Center, and Telephonic Support. Reviews highlight their professionalism, flexibility, and high service quality, with a 95% quality rating and customer satisfaction scores averaging 9.1/10. Their operational agility and attention to detail foster smooth project execution and client alignment.
1 of 1 Collections Recovery Services reviews is 5 stars1 new review for Collections Recovery Services in past 6 monthsUnknown avg. project costCollections Recovery Services Experience
Overall feedback for CCIG Group in Collections Recovery Services is highly positive, with 100% of reviewers noting their expertise in lead management and customer satisfaction. Key strengths include efficient lead verification, improved conversion rates, and exceptional project management, with clients praising their responsiveness and flexibility. Common themes highlight significant enhancements in customer experience and operational efficiency, evidenced by high Net Promoter Scores and satisfaction ratings. Clients express high confidence in CCIG's ability to align with business needs and deliver quality service.
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12 of 12 Call Center Services reviews are 5 stars12 new reviews for Call Center Services in past 6 months$200,000 – $999,999 avg. project costRead 12 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Services for Sports Apparel Company
5.0 — CCIG Group provides helpline support for a sports apparel company, handling customer calls in Czech, Slovak, and Hungarian. The team also manages the complaint-handling process and provides content Read moreWas this helpful?
Industry Experience
CCIG Group excels across various industries, notably in Energy & Natural Resources, Retail, eCommerce, Telecommunications, Medical, and Automotive sectors. Reviews highlight their strengths in providing comprehensive customer service, effective complaint handling, and operational flexibility. The sentiment is overwhelmingly positive, with notable expertise in managing high volumes of inquiries and maintaining high customer satisfaction scores. Clients in fast-paced environments, such as retail and telecommunications, particularly value their responsiveness and adaptability, making CCIG Group a strong fit for businesses seeking reliable customer support.
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eCommerce Transportation Supply Chain, Logistics, and Transport Real estate Recreation Other Industry Automotive Food & Beverages Telecommunications Medical Retail Energy & natural resources Beauty & CosmeticsWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Overall, clients express a positive sentiment regarding CCIG Group's cost and value for money, frequently noting that their pricing aligns well with budgets while delivering high-quality services. For instance, multiple clients highlighted that the company's offerings fit their financial constraints and provided excellent value, with one client specifically stating, 'Good value for cost.' This consistent feedback underscores the company's reputation for affordability and effective service delivery.Was this helpful?
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$1,000+< $25 / hr250 - 999Mandaluyong City, Philippines
Services provided
24% Call Center Services26% Back Office Outsourcing20% Accounting +310% Customer Service Outsourcing10% HR Consulting10% RecruitingFocus Areas
36% Collections Recovery Services37% B2C Telemarketing & telesales27% Customer Surveys & Market Research CallsSee all 3 projectsSTAFFVIRTUAL is a Customer Support Services provider specializing in 24/7 customer care services, including order processing and customer inquiries. Their services led to a 25% increase in customer satisfaction for clients like Gymshark and Milk Makeup. Approximately 100% of reviews highlight their timely project management and adaptive service delivery, with suggestions for more proactive process improvements.
2 of 2 Call Center Services reviews are 5 stars$50,000 – $199,999 avg. project costRead 2 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Services for Fitness Apparel Brand
5.0 — STAFFVIRTUAL provided 24/7 customer support for global order handling and feedback management to a UK-based online fitness apparel and accessories brand that caters to the young and active Read moreWas this helpful?
Industry Experience
STAFFVIRTUAL has demonstrated expertise in the Wellness & Fitness and Beauty & Cosmetics industries, providing 24/7 customer support that significantly increased customer satisfaction by 25% in both sectors. Clients noted their project management excellence, adaptability to changing needs, and alignment with company values, which fostered a seamless service experience. Overall sentiment is highly positive, making STAFFVIRTUAL a suitable partner for businesses seeking enhanced customer engagement in these markets.
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Wellness & Fitness Beauty & CosmeticsWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have expressed satisfaction with STAFFVIRTUAL's pricing, noting that it fits their budgets while providing significant value. For instance, Gymshark highlighted that the pricing was a key factor in their selection, leading to a 25% increase in customer satisfaction and a 15% boost in efficiency. Similarly, Milk Makeup appreciated the company's commitment to cost-saving, resulting in a 15% increase in sales. Overall, the sentiment reflects a strong perception of value for money.Was this helpful?
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$5,000+< $25 / hr50 - 249Kingston, Jamaica
Services provided
35% Call Center Services45% Customer Service Outsourcing10% Back Office Outsourcing +110% Sales OutsourcingFocus Areas
25% Collections Recovery Services30% B2C Telemarketing & telesales25% Third party verification +120% Customer Surveys & Market Research CallsSee all 1 projectsvlbpo cx is a customer service outsourcing company specializing in building and managing scalable customer service departments. The reviews indicate a high level of satisfaction, highlighting their proactive project management, quality assurance processes, and ability to align with client values. Notably, 100% of reviewers mentioned their flexibility and commitment to quality, while no areas for improvement were identified.
Industry Experience
vlbpo cx has demonstrated notable expertise in the telecommunications industry, particularly in building scalable customer service operations. Feedback highlights their commitment to quality, proactive project management, and ability to immerse in client culture. Clients report improved customer satisfaction and response times due to vlbpo cx’s tailored training and quality assurance processes. Their strengths suggest a strong fit for companies seeking to enhance customer service in fast-paced environments.
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TelecommunicationsWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently note that vlbpo cx offers excellent value for money, with pricing that fits within budgetary constraints while delivering high-quality service. One client emphasized that their selection was influenced by the 'great culture fit' and 'good value for cost.' The positive sentiment is reflected in improved customer satisfaction scores and efficient scaling of support, demonstrating that vlbpo cx effectively aligns cost with exceptional service delivery.Was this helpful?
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$5,000+$100 - $149 / hr250 - 999
Services provided
50% Call Center Services50% Back Office OutsourcingFocus Areas
25% Collections Recovery Services25% B2C Telemarketing & telesales25% Customer Surveys & Market Research Calls +125% Third party verificationSee all 3 projectsClevertone is a professional review management company that excels in organizing and delivering seamless services. With 100% positive feedback, clients praise their transparent approach, efficient communication, and punctual delivery. Clevertone's ability to meet project goals without false promises is highly valued, making them a recommended partner for managing online reviews.
Industry Experience
Clevertone has demonstrated expertise in the retail industry, particularly in managing online reviews. Feedback highlights their organizational skills, transparency, and effective communication, resulting in successful project outcomes. Clients appreciate their timely delivery and alignment with budget expectations. Overall sentiment in the retail sector is highly positive, making Clevertone a suitable choice for businesses looking to enhance their online reputation.
Read All ReviewsSelect Industry to see insights
RetailWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally perceive Clevertone as offering excellent value for money, with specific feedback highlighting their transparent pricing and budget alignment. One client noted that the company's pricing fit their budget while expressing satisfaction with the organized and seamless service provided. Overall, the sentiment reflects a strong appreciation for Clevertone's ability to deliver on promises without overselling, reinforcing their reputation for cost-effectiveness and reliability.Was this helpful?
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Ability to Deliver (y-axis)
Ability to Deliver considers three criteria:
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$5,000+< $25 / hr1,000 - 9,999Kyiv, Ukraine
Ability to deliver
36.7/40.017/20 Reviews10/10 Clients & Experience9.7/10 Market PresenceService focus
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Ability to deliver
35.2/40.018.4/20 Reviews10/10 Clients & Experience6.8/10 Market PresenceService focus
30% Call Center Services25% Collections Recovery Services70% Other -
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Ability to deliver
37.4/40.018.6/20 Reviews9.4/10 Clients & Experience9.3/10 Market PresenceService focus
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34.1/40.015.8/20 Reviews10/10 Clients & Experience8.3/10 Market PresenceService focus
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36.2/40.020/20 Reviews10/10 Clients & Experience6.2/10 Market PresenceService focus
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$1,000+< $25 / hr50 - 249Berkeley, CA
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33.6/40.018.6/20 Reviews10/10 Clients & Experience5/10 Market PresenceService focus
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$5,000+< $25 / hr250 - 999Miami Beach, FL
Ability to deliver
32.9/40.016/20 Reviews9.6/10 Clients & Experience7.2/10 Market PresenceService focus
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$1,000+< $25 / hr1,000 - 9,999Medellín, Colombia
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30.3/40.016.2/20 Reviews8.7/10 Clients & Experience5.4/10 Market PresenceService focus
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31.8/40.016.4/20 Reviews10/10 Clients & Experience5.4/10 Market PresenceService focus
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Ability to deliver
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