Top BPO Companies in California
-
Featured
What are Featured Providers?
$50,000+Undisclosed1,000 - 9,999Serves CaliforniaServices provided
See all 4 projectsROI CX Solutions is a customer support management company that excels in enhancing customer satisfaction and streamlining support processes. With over 80% of reviews highlighting their flexibility, responsiveness, and efficiency, they have consistently improved key metrics such as first response time, call handling, and customer satisfaction. Despite initial recruitment challenges, their adaptability and commitment to client needs remain commendable.
$1,000+< $25 / hr1,000 - 9,999Serves CaliforniaServices provided
See all 28 projectsHugo Inc. | Top CX Provider is an outsourcing company specializing in customer experience (CX) and support services. The company consistently receives high praise for its effective project management and adaptability, with 100% of reviewers noting the team's ability to seamlessly integrate into existing operations. Approximately 70% of the feedback highlights the company's impressive cultural fit and commitment to quality, with measurable outcomes like increased efficiency and customer satisfaction.
$1,000+Undisclosed250 - 999Serves CaliforniaServices provided
See all 68 projectsTop Customer Service is a customer support agency renowned for its excellent call handling and content writing services. Across the reviews provided, 88% of clients emphasize their professionalism and ability to improve communication efficiency. Clients report smoother workflows, increased client satisfaction, and enhanced brand representation. Despite minimal suggestions for proactive content strategy, their high-quality service remains consistently praised.
$100,000+Undisclosed10,000+Serves CaliforniaServices provided
See all 12 projectsTDCX is a prominent business process outsourcing (BPO) company that specializes in providing global quality evaluations, customer support, and scalable operations solutions across various sectors such as hospitality, social media, fintech, and e-commerce. Clients frequently praise TDCX for their agility, reliability, and exceptional communication skills, with a focus on collaborative and innovative problem-solving approaches. Approximately 95% of feedback highlights their ability to consistently exceed expectations and deliver high-quality service, with numerous clients noting their impressive capacity for scaling operations without compromising quality. Some areas for improvement mentioned include exploring more competitive costing and flexible remote work options. Overall, TDCX maintains a strong reputation as a reliable and effective partner in enhancing customer experience and operational efficiency.
-
$5,000+$100 - $149 / hr10 - 49San Diego, CA
Services provided
Telephone answering service Manifest Direct Marketing, LLC is in San Diego, California. They specialize in Call Center Services and Sales Outsourcing and were established in 2018.
Read more -
$5,000+$25 - $49 / hr250 - 999Los Angeles, CA
Services provided
Anshi Mobile Notary and LIvescan is a Business Consulting company located in Los Angeles, California. They provide Business Consulting and Call Center Services.
Read more -
$5,000+Undisclosed50 - 249Los Angeles, CA
Services provided
DRM, Document Scanning and Shredding Services is a midsize Back Office Outsourcing company. Founded in 2001, the team specializes in Back Office Outsourcing and Document Digitization & Management.
Read more -
UndisclosedUndisclosed2 - 9San Diego, CA
Services provided
InteliKinect is a Back Office Outsourcing company. The team offers Back Office Outsourcing and Call Center Services, and the company is based in San Diego, California.
Read more -
$1,000+< $25 / hr50 - 249Berkeley, CA
Services provided
Direct Line is a call center company. They are located in Berkeley, California and have midsize team. They specialize in Call Center Services and Customer Service Outsourcing.
Read more -
$250,000+< $25 / hr50 - 249Los Angeles, CA
Services provided
Midsize call center service Global Voxe Inc., is headquartered in Los Angeles, California. The team provides Call Center Services and Customer Service Outsourcing.
Read more -
$1,000+$50 - $99 / hr2 - 9Los Angeles, CA
Services provided
Agent360, a telephone answering service and Customer Service Outsourcing company, was launched in 2026. The firm provides Call Center Services and Customer Service Outsourcing, and is small.
Read more -
UndisclosedUndisclosed250 - 999San Diego, CA
Services provided
XB Fulfillment is a phone answering service. Established in 2014, the company is located in San Diego, California. Their team specializes in Call Center Services and Back Office Outsourcing.
Read more -
UndisclosedUndisclosed50 - 249Gilroy, CA
Services provided
Rush Order, a Fulfillment company, was launched in 1989. The company specializes in Fulfillment and Warehousing & Distribution.
Read more -
$1,000+< $25 / hr50 - 249San Francisco, CA
Services provided
Tactical TeleSolutions is a telephone answering service. Founded in 1991, the agency is located in San Francisco, California. Their services include Call Center Services and Sales Outsourcing.
Read more -
$5,000+Undisclosed50 - 249San Diego, CA
Services provided
Medical Care Billing is a Back Office Outsourcing company. The midsize San Diego, California-based team focuses on Back Office Outsourcing and Accounting. The company was established in 2012.
Read more -
$25,000+Undisclosed50 - 249Santa Monica, CA
Services provided
Back Office Outsourcing company Flexscale was launched in 2022. The midsize team provides Back Office Outsourcing and Customer Service Outsourcing.
Read more -
$1,000+< $25 / hr10 - 49Castaic, CA
Services provided
Human Medical Billing is a Back Office Outsourcing company. Headquartered in Castaic, California and Los Angeles, California, the firm provides Back Office Outsourcing and Call Center Services.
Read more -
UndisclosedUndisclosed250 - 999Cerritos, CA
Services provided
Bristol Healthcare Services is an other IT consulting and SI company. Based in Cerritos, California, their team provides other IT consulting and SI and Back Office Outsourcing.
Read more -
$1,000+< $25 / hr50 - 249Palm Desert, CA
Services provided
Hands Working Virtually BPO is a Customer Service Outsourcing company. Their midsize team is in Palm Desert, California. Their services include Customer Service Outsourcing and Call Center Services.
Read more -
$10,000+Undisclosed250 - 999San Diego, CA
Services provided
Valoroo, an IT staff augmentation company, is headquartered in San Diego, California. Established in 2019, the team provides IT staff augmentation and Call Center Services.
Read more -
Undisclosed$100 - $149 / hr250 - 999San Ramon, CA
Services provided
See all 2 projectsFive9 is a technology solutions provider specializing in contact center operations and Salesforce integration. Feedback from clients is mixed; 50% commend their project management, diligence, and problem-solving abilities, while others criticize communication and outdated software interfaces. Overall, they are recognized for their dedication and structured problem-solving but face challenges with communication and software usability.
-
UndisclosedUndisclosed10 - 49Palm Springs, CA
Services provided
SDRengine is a Sales Outsourcing company launched in 2020. Their services include Sales Outsourcing and Call Center Services.
Read more -
UndisclosedUndisclosed250 - 999Lake Forest, CA
Services provided
Resource Extension Inc. Is a Back Office Outsourcing company founded in 2011. The midsize team focuses on Back Office Outsourcing and Customer Service Outsourcing.
Read more -
UndisclosedUndisclosed10 - 49La Mirada, CA
Services provided
B2B Data Partners is a small Customer Service Outsourcing and Sales Outsourcing company founded in 2002. Their services include Customer Service Outsourcing and Sales Outsourcing.
Read more -
UndisclosedUndisclosed50 - 249Roseville, CA
Services provided
See all 1 projectsLEVEL 9 Virtual is a company offering virtual assistant services. Reviews indicate that while they have high ratings, they faced challenges with communication and task management, resulting in a need for micromanagement. Feedback was generally negative, with 100% of reviewers highlighting issues and no recommendations given.
-
UndisclosedUndisclosed10 - 49Mountain View, CA
Services provided
Sonify is a small IT managed services company headquartered in Mountain View, California. The team specializes in IT managed services and Call Center Services.
Read more -
$100,000+$300+ / hr10,000+San Francisco, CA
Services provided
Established in 1999, SalesForsaas is a Data Annotation Services company. Their services include Data Annotation Services and CRM consulting and SI.
Read more -
$1,000+< $25 / hr2 - 9Los Angeles, CA
Services provided
Call center company AWESOME OS was launched in 2006. The small team focuses on Call Center Services and Back Office Outsourcing.
Read more -
UndisclosedUndisclosed10 - 49Los Angeles, CA
Services provided
See all 19 projectsSound Telecom is a business process outsourcing company specializing in call handling and communication services. Reviews indicate a generally positive experience, with clients appreciating their quick response time and professionalism. About 67% of the reviews highlight strengths such as expertise and efficiency, while some suggest potential improvement in customer service and cost management.
-
UndisclosedUndisclosed1,000 - 9,999San Mateo, CA
Services provided
Marketo, an Adobe Company is a San Mateo, California-based answering service company. They provide Call Center Services and Marketing Strategy.
Read more -
Undisclosed< $25 / hr50 - 249San Ramon, CA
Services provided
Ezyteams is a Back Office Outsourcing company. They are headquartered in San Ramon, California and have midsize team. They focus on Back Office Outsourcing and Finance & Accounting Outsourcing
Read more -
UndisclosedUndisclosed10 - 49Irvine, CA
Services provided
Excel Telemessaging, a small call center service, is in Irvine, California and Venice, Florida. The team focuses on Call Center Services and Customer Service Outsourcing.
Read more -
UndisclosedUndisclosed10 - 49San Luis Obispo, CA
Services provided
Advantage Answering Plus is an answering service in San Luis Obispo, California. They focus on Call Center Services and Customer Service Outsourcing and were established in 1992.
Read more -
$1,000+$25 - $49 / hr250 - 999Anaheim, CA
Services provided
ASAP NSN Parts is a Sales Outsourcing company located in Anaheim, California. They provide Sales Outsourcing and Engineering.
Read more -
UndisclosedUndisclosed10 - 49Los Angeles, CA
Services provided
Call center Convoso is based in Los Angeles, California. The team provides Call Center Services and Sales Outsourcing.
Read more -
$50,000+< $25 / hr50 - 249San Mateo, CA
Services provided
Simplr is a Customer Service Outsourcing company in San Mateo, California. Their services include Customer Service Outsourcing and Social Media Marketing.
Read more -
$1,000+$50 - $99 / hr50 - 249Los Angeles, CA
Services provided
Based in Los Angeles, California and Sahibzada Ajit Singh Nagar, India, OKKO Global is a Sales Outsourcing company. Launched in 2019, the team specializes in Sales Outsourcing and Email Marketing.
Read more -
UndisclosedUndisclosed50 - 249Los Angeles, CA
Services provided
Luminos Labs is an e-commerce development firm and Customer Service Outsourcing company. They focus on E-Commerce Development and Customer Service Outsourcing and were founded in 2010.
Read more -
UndisclosedUndisclosed10 - 49La Habra, CA
Services provided
Forme Solar Electric, a Customer Service Outsourcing company, was founded in 2005. The team provides Customer Service Outsourcing and is in La Habra, California.
Read more -
UndisclosedUndisclosed50 - 249Anaheim, CA
Services provided
Call center company Infomatic Solutions provides Call Center Services and IT managed services. They were founded in 2009.
Read more -
UndisclosedUndisclosed50 - 249Culver City, CA
Services provided
Headquartered in Culver City, California, Cherry Assistant is a Back Office Outsourcing company. Their services include Back Office Outsourcing.
Read more -
UndisclosedUndisclosed50 - 249Fountain Valley, CA
Services provided
Matrix Imaging Products, Inc is a Document Digitization & Management company. Their midsize team is located in Fountain Valley, California. Their services include Document Digitization & Management.
Read more -
$1,000+< $25 / hr250 - 999Livermore, CA
Services provided
Performant is an answering service launched in 1976. The team focuses on Call Center Services and Accounting.
Read more -
UndisclosedUndisclosed250 - 999Los Angeles, CA
Services provided
Based in Los Angeles, California, Health Leads Plus is a Sales Outsourcing company. Launched in 2004, the team offers Sales Outsourcing and Marketing Strategy.
Read more -
UndisclosedUndisclosed250 - 999Los Angeles, CA
Services provided
KoalifiedLeads is an answering service. The team offers Call Center Services and Social Media Marketing, and the agency is headquartered in Los Angeles, California.
Read more -
UndisclosedUndisclosed250 - 999Manhattan Beach, CA
Services provided
Solartis LLC is a Customer Service Outsourcing company. The midsize Manhattan Beach, California-based team provides Customer Service Outsourcing. The agency was established in 2004.
Read more -
UndisclosedUndisclosed250 - 999Los Angeles, CA
Services provided
SimiTree, a Back Office Outsourcing company, was established in 2011. Located in Los Angeles, California and Lauderdale Lakes, Florida, the team offers Back Office Outsourcing.
Read more -
$1,000+< $25 / hr10 - 49Oakland, CA
Services provided
Topaz Services, a phone answering service, is in Oakland, California. They offer Call Center Services and Customer Service Outsourcing and were founded in 1986.
Read more -
UndisclosedUndisclosed10 - 49Los Angeles, CA
Services provided
Based in Los Angeles, California, Call Centerl Lead is a small call center company. Their services include Call Center Services and Sales Outsourcing.
Read more -
$1,000+< $25 / hr50 - 249Pleasant Hill, CA
Services provided
Call24 Communications, an answering service, is located in Pleasant Hill, California. Founded in 1985, the team focuses on Call Center Services and Customer Service Outsourcing.
Read more -
$1,000+< $25 / hr50 - 249Los Angeles, CA
Services provided
Business Consulting company SD&A Teleservices is based in Los Angeles, California. Their services include Business Consulting and Call Center Services.
Read more -
$25,000+$25 - $49 / hr50 - 249San Diego, CA
Services provided
Phone Ware is a telephone answering service based in San Diego, California. Launched in 1977, the team provides Call Center Services and Customer Service Outsourcing.
Read more -
$1,000+$25 - $49 / hr50 - 249Glendale, CA
Services provided
See all 1 projectsDoctor Papers provides comprehensive management services for medical billing and coding, ensuring compliance with industry standards and regulations. Reviews highlight the company's exceptional attention to detail, timely delivery, and effective communication, resulting in reduced billing errors and improved financial performance. Clients appreciate their ability to integrate seamlessly with existing processes and their commitment to addressing specific needs.
-
$1,000+< $25 / hr50 - 249Tustin, CA
Services provided
Midsize Back Office Outsourcing company Yokly, is based in Tustin, California. The team focuses on Back Office Outsourcing.
Read more
Share your project goals, and we’ll connect you with verified partners who fit your budget and timeline.
Get My Matches
Tell us what you need — we’ll match you with top agencies in minutes.
Get My MatchesWhy Trust Clutch
At Clutch, we believe trust is the foundation of every business relationship. Our mission is to help buyers make confident, data-backed decisions informed by real client experiences.
Every review on Clutch undergoes a rigorous, human-led verification process to make sure it’s valid. Our team of specialists confirms the identity of each reviewer, ensures the project is legitimate, and only publishes reviews that meet our strict criteria.
Verification doesn’t stop at the point of publication. Our Trust & Safety team routinely audits older reviews against our guidelines. When reviews fall short of our standards, we remove them.
We evaluate service providers using a structured methodology that combines:
- In-depth client interviews and ratings
- Comprehensive project details
- Market presence
- Portfolio examples and industry recognition
This data powers tools like the Leaders Matrix, which helps you compare agencies directly. Our research team curates rankings by weighing verified reviews most heavily, so the most trusted and experienced providers rise to the top.
Using this unique combination of verified client feedback and provider-supplied insights, Clutch distills the most important details into clear, digestible summaries so you have everything you need to make confident, informed decisions quickly.
We take fraud seriously. Providers who violate our guidelines may face lower rankings, restricted visibility, or removal from the platform altogether.
Clutch’s commitment to transparency is ongoing. We’re constantly refining our systems to protect the integrity of reviews and support you in finding the right agency.
List of the Top 15 California BPO Services
-
$1,000+$25 - $49 / hr250 - 999San Francisco, CA
Ability to deliver
39.4/40.019.4/20 Reviews10/10 Clients & Experience10/10 Market PresenceService focus
80% Back Office Outsourcing20% Other -
UndisclosedUndisclosed1,000 - 9,999Los Angeles, CA
Ability to deliver
37.1/40.019.6/20 Reviews10/10 Clients & Experience7.5/10 Market PresenceService focus
100% Back Office Outsourcing -
$1,000+< $25 / hr50 - 249Berkeley, CA
Ability to deliver
35.4/40.017.2/20 Reviews9.2/10 Clients & Experience9/10 Market PresenceService focus
100% Back Office Outsourcing -
$1,000+$25 - $49 / hr50 - 249Laguna Beach, CA
Ability to deliver
39.6/40.020/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
90% Back Office Outsourcing10% Other -
UndisclosedUndisclosed1,000 - 9,999Sacramento, CA
Ability to deliver
31.1/40.020/20 Reviews3.3/10 Clients & Experience7.8/10 Market PresenceService focus
85% Back Office Outsourcing15% Other -
$10,000+$25 - $49 / hr250 - 999Simi Valley, CA
Ability to deliver
35.2/40.015.6/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
70% Back Office Outsourcing30% Other -
$1,000+< $25 / hr250 - 999Newport Beach, CA
Ability to deliver
34.3/40.019.4/20 Reviews8.1/10 Clients & Experience6.8/10 Market PresenceService focus
85% Back Office Outsourcing15% Other -
$1,000+$25 - $49 / hr50 - 249Oakland, CA
Ability to deliver
29.9/40.016.2/20 Reviews8.4/10 Clients & Experience5.3/10 Market PresenceService focus
100% Back Office Outsourcing -
$1,000+Undisclosed50 - 249Riverbank, CA
Ability to deliver
27.4/40.015/20 Reviews6.6/10 Clients & Experience5.8/10 Market PresenceService focus
100% Back Office Outsourcing -
Undisclosed< $25 / hr250 - 999West Hollywood, CA
Ability to deliver
32/40.017/20 Reviews9/10 Clients & Experience6/10 Market PresenceService focus
50% Back Office Outsourcing50% Other -
$1,000+$25 - $49 / hr250 - 999Santa Ana, CA
Ability to deliver
25.2/40.014.6/20 Reviews3.9/10 Clients & Experience6.7/10 Market PresenceService focus
100% Back Office Outsourcing -
$1,000+< $25 / hr1,000 - 9,999Encinitas, CA
Ability to deliver
30/40.013/20 Reviews8.8/10 Clients & Experience8.2/10 Market PresenceService focus
35% Back Office Outsourcing65% Other -
$1,000+Undisclosed50 - 249San Francisco, CA
Ability to deliver
23.9/40.015.8/20 Reviews3/10 Clients & Experience5.2/10 Market PresenceService focus
100% Back Office Outsourcing -
$1,000+$25 - $49 / hr250 - 999Newport Beach, CA
Ability to deliver
22.9/40.016.2/20 Reviews0.7/10 Clients & Experience5.9/10 Market PresenceService focus
100% Back Office Outsourcing -
$1,000+$25 - $49 / hr10 - 49Los Angeles, CA
Ability to deliver
34.2/40.016.2/20 Reviews9.4/10 Clients & Experience8.7/10 Market PresenceService focus
50% Back Office Outsourcing50% Other -
$1,000+< $25 / hr10 - 49Huntington Beach, CA
Ability to deliver
27.6/40.018.6/20 Reviews4/10 Clients & Experience4.9/10 Market PresenceService focus
75% Back Office Outsourcing25% Other -
UndisclosedUndisclosed50 - 249Marina del Rey, CA
Ability to deliver
21.7/40.015.2/20 Reviews1.9/10 Clients & Experience4.6/10 Market PresenceService focus
100% Back Office Outsourcing -
$1,000+< $25 / hr50 - 249Ontario, CA
Ability to deliver
26.5/40.016.2/20 Reviews2.2/10 Clients & Experience8.1/10 Market PresenceService focus
100% Back Office Outsourcing -
$5,000+$100 - $149 / hr10 - 49Menlo Park, CA
Ability to deliver
29.6/40.016.4/20 Reviews8/10 Clients & Experience5.3/10 Market PresenceService focus
40% Back Office Outsourcing60% Other -
$5,000+$200 - $300 / hr2 - 9Los Angeles, CA
Ability to deliver
33.4/40.015.6/20 Reviews9.1/10 Clients & Experience8.7/10 Market PresenceService focus
20% Back Office Outsourcing80% Other -
UndisclosedUndisclosed10 - 49Oakland, CA
Ability to deliver
18.5/40.016.2/20 Reviews2.3/10 Clients & Experience0/10 Market PresenceService focus
100% Back Office Outsourcing -
$1,000+< $25 / hr50 - 249Diamond Bar, CA
Ability to deliver
19.8/40.014.2/20 Reviews0/10 Clients & Experience5.6/10 Market PresenceService focus
100% Back Office Outsourcing -
$1,000+Undisclosed10 - 49Los Angeles, CA
Ability to deliver
24.2/40.017.6/20 Reviews1.4/10 Clients & Experience5.2/10 Market PresenceService focus
80% Back Office Outsourcing20% Other -
$1,000+Undisclosed50 - 249San Francisco, CA
Ability to deliver
24.6/40.016.8/20 Reviews2/10 Clients & Experience5.9/10 Market PresenceService focus
45% Back Office Outsourcing55% Other -
$1,000+< $25 / hr250 - 999Irvine, CA
Ability to deliver
13/40.013/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
100% Back Office Outsourcing -
$50,000+< $25 / hr50 - 249San Jose, CA
Ability to deliver
21/40.016.4/20 Reviews0/10 Clients & Experience4.6/10 Market PresenceService focus
60% Back Office Outsourcing40% Other -
$1,000+$150 - $199 / hr10 - 49Carlsbad, CA
Ability to deliver
29.3/40.016.6/20 Reviews5.8/10 Clients & Experience6.9/10 Market PresenceService focus
20% Back Office Outsourcing80% Other -
$5,000+$50 - $99 / hr10 - 49San Francisco, CA
Ability to deliver
24.3/40.014.6/20 Reviews3.6/10 Clients & Experience6.1/10 Market PresenceService focus
50% Back Office Outsourcing50% Other -
$1,000+< $25 / hr10 - 49Pasadena, CA
Ability to deliver
24/40.016.4/20 Reviews3/10 Clients & Experience4.6/10 Market PresenceService focus
50% Back Office Outsourcing50% Other -
$1,000+< $25 / hr10 - 49Ceres, CA
Ability to deliver
15.6/40.015.6/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
100% Back Office Outsourcing
Latest BPO Articles
See all articles
How Executive Search Firms Help Fast-Growing Companies Build Leadership Teams That Scale
Avoid costly executive hiring mistakes. Learn how search firms help B2B companies hire leaders who deliver results.
![How to Create a Corporate Training Budget [With Template] cover image](https://img.shgstatic.com/clutch-static-prod/image/resize/715x400/s3fs-public/article/f8cb0a8fb8e36a14ff257e02ce8b9475.jpg)