Top BPO Companies in California
530 Companies
List of the Top California BPO Services
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Featured
What are Featured Providers?
$1,000+< $25 / hr1,000 - 9,999Serves CaliforniaServices provided
25% Back Office Outsourcing20% Employer of Record (EOR) Services15% Customer Service Outsourcing +4 services10% Call Center Services10% HR Outsourcing10% Recruitment Process Outsourcing10% Sales OutsourcingSee all 44 projectsUnity Communications is a professional outsourcing company specializing in customer service, billing management, and data processing across various industries. The company is praised for its reliability, responsiveness, and ability to align with client company values. Notable strengths include high communication standards, cultural fit, and value for cost. Around 95% of reviews highlight their effective project management and adaptability, while 10% suggest improvements in specific areas such as agent evaluation and leadership transitions.
Reviews mention Great team
Clients consistently praise Unity Communications for their exceptional team, highlighting their reliability, responsiveness, and genuine care. One client noted the team's friendly demeanor and partnership approach, emphasizing their dedication to customer satisfaction. Additionally, the effective management of customer service operations and proactive communication were commended, contributing to improved customer experiences. Overall, the sentiment reflects a strong appreciation for the team's professionalism and commitment to delivering quality service.-
BPO Services for Online Medical Supplies Retailer
5.0 Oct 11, 2022We have a scheduled monthly check-in with our campaign manager, but if any pressing issues arise Unity management is quick to respond. The agents we work with daily are an absolute delight in our company chatrooms and video meetings.
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Customer Support Services for Private Equity Group
5.0 Mar 11, 2022They really care about their people and it shows. Everyone from Unity is cheerful, upbeat, and positive, on all levels. They guarantee that we will like who they hire for us.
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Customer Service Outsourcing for Parts Distributor
5.0 Feb 27, 2025They do a great job recruiting and training their agents. Our team lead named Felix is wonderful!
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Customer Service Outsourcing for Breastfeeding Product Brand
5.0 Jul 11, 2025Unity has managed the project well. They’ve been reliable with delivering tasks on time, and their team is always responsive to our needs. When we had issues, like with one of the agents not performing as expected, they handled it quickly and professionally to keep things running smoothly.
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Customer Service Outsourcing for Breastfeeding Product Brand
5.0 Jul 11, 2025What impressed me most is how friendly and genuinely human their team is. They truly care and work with us as partners.
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1 of 1 reviews is 5 starsUnknown avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
In recent reviews, clients have expressed high satisfaction with Unity Communications, highlighting their effective communication and reliability. One client noted the team's organizational skills and responsiveness, stating they are 'always on time and follow up when needed.' Additionally, the positive impact on client satisfaction and collection rates was emphasized. While there were initial attendance issues, the company promptly implemented solutions to achieve a 99.59% attendance rate, showcasing their commitment to improvement.Was this helpful?
Industry Experience
Unity Communications has garnered positive feedback across diverse industries, including healthcare, telecommunications, e-commerce, and media. Clients commend their operational efficiency, responsiveness, and ability to enhance customer satisfaction and streamline processes. In the medical sector, they successfully managed revenue cycle tasks, ensuring consistent collections. Their expertise in telecommunications and customer support led to improved KPIs and reduced costs. Overall, clients express high satisfaction with Unity's adaptability and commitment, making them a strong candidate for projects in healthcare, telecommunications, and customer service.
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Wellness & Fitness Healthcare Telecommunications Consumer Products Other Industry Software Information technology Supply Chain, Logistics, and Transport Agriculture Utilities Advertising & marketing Retail Media Food & Beverages Beauty & Cosmetics Consulting Education IT Services Medical Other industriesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight Unity Communications' competitive pricing and excellent value for money. For instance, one client noted that their pricing fit their budget while also providing great service quality, stating, "Unity Communications offers good value for the cost." Another client emphasized that the services delivered were "much better" than local alternatives, attributing significant effectiveness and efficiency to their work. Overall, the feedback reflects a strong sentiment of satisfaction regarding cost-effectiveness and service quality.Was this helpful?
$1,000+< $25 / hr1,000 - 9,999Serves CaliforniaServices provided
25% Customer Service Outsourcing20% Call Center Services15% Back Office Outsourcing +4 services10% Content Moderation Services10% Data Annotation Services10% Finance & Accounting Outsourcing (FAO)10% Sales OutsourcingSee all 28 projectsHugo Inc. | Top CX Provider is an outsourcing company specializing in customer experience (CX) and support services. The company consistently receives high praise for its effective project management and adaptability, with 100% of reviewers noting the team's ability to seamlessly integrate into existing operations. Approximately 70% of the feedback highlights the company's impressive cultural fit and commitment to quality, with measurable outcomes like increased efficiency and customer satisfaction.
Reviews mention Great team
Clients consistently praise Hugo for their exceptional team, highlighting their effective communication, timely execution, and adaptability. One client noted that Hugo's ability to assemble a proficient team of customer support specialists greatly enhanced their operations. The overall sentiment reflects a strong appreciation for Hugo's commitment to transforming customer support and their role as a strategic partner, demonstrating that they are more than just a service provider.-
Customer Support for FinTech Organization
5.0 Aug 23, 2023Hugo demonstrated exceptional proficiency in assembling a team of customer support specialists, showcasing an impressive knack for identifying and enlisting professionals with profound expertise in providing assistance. Their dedication to delivering precise and influential customer support was evident in the caliber of support specialists they curated.
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Industry Experience
Hugo Inc. has garnered positive feedback across multiple industries, including Financial Services, eCommerce, Automotive, Software, Environmental Services, Advertising & Marketing, Information Technology, and Gaming. Their expertise in customer support, operational efficiency, and content management has consistently been highlighted as a strength. Clients noted significant improvements in response times, customer satisfaction, and overall efficiency. Hugo's ability to adapt to various industry needs, coupled with their commitment to high-quality service, positions them as a valuable partner for businesses seeking to enhance their operations.
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Financial services eCommerce Automotive Food & Beverages Software Information technology Environmental Services Advertising & marketing Gaming MediaWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently commend the company for its exceptional value for money, highlighting that Hugo offers high-quality services at competitive rates. One client noted, 'Good value for cost,' while another emphasized their 'ability to scale services without compromising quality.' Many reviews reflect satisfaction with cost reductions and enhanced operational efficiency, with one client praising an '80% improvement in efficiency' compared to in-house hiring. Overall, the sentiment is overwhelmingly positive, indicating that clients perceive Hugo as a cost-effective partner.Was this helpful?
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$1,000+< $25 / hr1,000 - 9,999Serves CaliforniaServices provided
45% Back Office Outsourcing15% Finance & Accounting Outsourcing (FAO)10% Call Center Services +3 services10% Customer Service Outsourcing10% HR Consulting10% Sales OutsourcingSee all 174 projectsRemote CoWorker is a virtual assistant service provider that offers comprehensive administrative, marketing, and project management support. Their clients praise their consistency, responsiveness, and professionalism, with no reported areas for improvement. Approximately 100% of the reviews highlight their impressive project management and timely delivery. Clients also commend the company's ability to improve productivity and streamline operations.
19 of 19 reviews are 5 starsLess than $10,000 avg. project costRead 19 Recent ReviewsReviewed 19 times in the past 6 months
Recent feedback on Remote CoWorker highlights their reliability and efficiency across various projects. Clients noted timely task completion, effective communication, and high-quality support. For instance, one client praised their assistant for improving productivity by 30% and another highlighted the seamless onboarding process. Overall sentiment is overwhelmingly positive, with clients expressing satisfaction with the team's professionalism and ability to meet specific needs without requiring repeated follow-ups.Was this helpful?
Industry Experience
Remote CoWorker has successfully engaged with various industries including plumbing, real estate, medical, and legal services, providing tailored administrative support, lead generation, and operational efficiency. Feedback across the board highlights their responsiveness, attention to detail, and the ability to meet deadlines. Clients in the medical sector noted significant time savings, while those in real estate reported increased productivity. Overall sentiment reflects a strong alignment with client needs, making Remote CoWorker particularly suitable for businesses seeking reliable support in these sectors.
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Business services Medical Plumbing Consulting Contracting HVAC Transportation Manufacturing Other industries Hospitality & leisure Nonprofit Insurance Restaurants Education Arts, entertainment & music eCommerce Financial services Construction Beauty & Cosmetics Retail Software Information technology IT Services Food & Beverage Consumer products & services Consumer Products Food & Beverages Other Industry Wellness & Fitness Environmental Services Design Automotive Media Healthcare Sports Publishing Advertising & marketing Energy & natural resources Legal Real estateWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally express satisfaction with the cost-effectiveness and value for money provided by Remote CoWorker. Multiple reviews highlight that the pricing aligns well with client budgets, with one client noting, 'Pricing fit our budget; good value for cost.' Another stated, 'The quality is as good as the leads they’re gathering.' Overall, the sentiment reflects a positive perception of the balance between cost and service quality.Was this helpful?
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$1,000+< $25 / hr50 - 249Serves CaliforniaServices provided
20% Back Office Outsourcing15% Customer Service Outsourcing15% Data Annotation Services +5 services15% Document Digitization & Management10% Call Center Services10% Content Moderation Services10% Litigation Support Services5% TranscriptionSee all 18 projectsTECHSPEED INC is a data solutions company specializing in data entry, content management, and business process outsourcing. The company is praised for its professionalism and adaptability, with 100% of clients highlighting their responsiveness and 90% appreciating their ability to deliver on time. Clients commend their excellent project management and flexibility, noting a strong customer-first mindset. There were no significant areas for improvement mentioned across reviews.
Reviews mention Easy to work with
Clients express a highly positive sentiment regarding their ease of collaboration with TechSpeed Inc. One client noted, 'It has been very easy to work with them,' highlighting the company's responsive communication and adaptability. The high-touch approach and understanding of client needs were also praised, distinguishing TechSpeed from competitors. Overall, the feedback underscores a strong impression of professionalism and client-centric service, contributing to a favorable working relationship.-
Staff Augmentation for Fixed Cost Reduction Firm
4.5 Dec 6, 2022The workflow between our team and theirs was very easy. Their willingness to remain flexible and helpful was impressive.
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Back-Office Outsourcing for Needlework Shop
5.0 Aug 22, 2025We have a weekly video touchbase with them. They always respond quickly and pivot as needed. Not that I can think of. It has been very easy to work with them.
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3 of 3 reviews are 5 starsUnknown avg. project costRead 3 Recent ReviewsReviewed 3 times in the past 6 months
In the past six months, TECHSPEED INC has received overwhelmingly positive feedback from clients. Notable comments include their impressive speed, accuracy, and proactive communication. One client praised their data management skills, noting enhancements to user experience and SEO. Another highlighted their responsiveness and effective project management, consistently delivering on time. Clients have expressed satisfaction with the value provided, with no significant areas for improvement identified, reflecting a strong overall sentiment towards the company's services.Was this helpful?
Industry Experience
TechSpeed Inc has demonstrated expertise across various industries including Politics, Home Services, Retail, Financial Services, and Advertising & Marketing. Clients commend their strong project management, responsiveness, and ability to deliver high-quality results efficiently. Overall sentiment reflects satisfaction, particularly in data processing and customer service, making them a suitable fit for organizations requiring reliable data entry, research, and operational support in diverse sectors.
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Software Other Industry Business services Consulting IT Services Nonprofit Real estate Financial services Retail Healthcare Home Services Politics Advertising & marketingWas this helpful?
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$250,000+< $25 / hr50 - 249Los Angeles, CA
Services provided
25% Call Center Services25% Customer Service Outsourcing25% Sales Outsourcing +1 service25% StaffingMidsize call center service Global Voxe Inc., is headquartered in Los Angeles, California. The team provides Call Center Services and Customer Service Outsourcing.
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UndisclosedUndisclosed250 - 999San Diego, CA
Services provided
20% Back Office Outsourcing20% Call Center Services20% Logistics & Supply Chain Consulting +2 services20% Sales Outsourcing20% Warehousing & DistributionXB Fulfillment is a phone answering service. Established in 2014, the company is located in San Diego, California. Their team specializes in Call Center Services and Back Office Outsourcing.
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Featured
What are Featured Providers?
$1,000+< $25 / hr250 - 999Serves CaliforniaServices provided
40% Back Office Outsourcing30% Call Center Services30% Customer Service OutsourcingSee all 11 projectsHelpSquad is a customer service outsourcing company specializing in live chat support, call center augmentation, and virtual assistance across various industries. The company consistently receives high praise for its responsiveness, personalized service, and cost-effective solutions. Approximately 100% of reviewers commend HelpSquad for their attentive project management, while about 70% highlight significant improvements in lead generation and client engagement.
1 of 1 reviews is 5 stars$50,000 – $199,999 avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
Recent client feedback highlights HelpSquad's exceptional communication and effective guest service solutions. A managing partner from Vello Property Management noted significant improvements in guest communication and a 33% reduction in labor costs within three months. Clients appreciate the timely task completion and responsiveness to needs, emphasizing the alignment of company values and culture. Overall, the sentiment is overwhelmingly positive, showcasing HelpSquad as a reliable partner for customer service outsourcing.Was this helpful?
Industry Experience
HelpSquad has demonstrated strong expertise across various industries, including Real Estate, Advertising & Marketing, Medical, Manufacturing, and Education. Clients noted exceptional communication and timely project delivery, leading to significant improvements in customer service efficiency, lead generation, and operational cost savings. Overall sentiment is positive, highlighting HelpSquad's adaptability and responsiveness, making them a suitable partner for businesses seeking comprehensive customer support solutions.
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Real estate Education Pharmaceuticals Advertising & marketing Medical Consumer Products Manufacturing Business services Software Supply Chain, Logistics, and Transport HealthcareWas this helpful?
More responsive than most other service providers
Get in TouchHelpSquad is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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$10,000+< $25 / hr250 - 999Serves CaliforniaServices provided
40% Customer Service Outsourcing30% Back Office Outsourcing20% Call Center Services +1 service10% Finance & Accounting Outsourcing (FAO)See all 48 projectsBig Outsource is a professional virtual assistance service provider specializing in administrative support, customer service, and content management tasks. Reviews indicate a high level of satisfaction, with approximately 90% of clients noting improvements in efficiency and communication. Clients appreciate their proactive project management and seamless integration into existing workflows, though some desire more proactive tool suggestions and flexible support hours.
Reviews mention Flexible
Overall sentiment regarding Big Outsource's flexibility is highly positive, with clients noting their adaptability to specific needs and creative workflows. One client emphasized their ability to balance structure amid creative chaos, stating they 'worked with our creative flow instead of trying to box us into a process that didn’t fit.' Another remarked on their responsiveness and willingness to adjust staffing as needed, showcasing a commendable level of flexibility that significantly improved operational efficiency.-
Back Office Support & Graphic Design for E-Commerce Platform
5.0 Jul 29, 2023They delivered on time, were responsive to our needs, and showed flexibility in their approach based on our feedback. Big Outsource's project management was commendable and they respond timely to our need.
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Data Entry for E-Commerce Company
5.0 Jul 26, 2023While the initial stages of our partnership involved a bit of a learning curve, Big Outsource demonstrated commendable flexibility and responsiveness. They ensured that any minor hurdles were promptly addressed, and our collaboration took off smoothly from there.
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Video Editing Support for Real Estate Investment Company
5.0 May 20, 2025They weren’t rigid. They worked with our creative flow instead of trying to box us into a process that didn’t fit. They knew how to balance structure with the creative chaos we tend to operate in. Super responsive and always on it.
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Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients frequently commend Big Outsource for their competitive pricing and exceptional value for money. Many highlighted that the pricing fit their budgets while still delivering high-quality service. For instance, one client noted a 70% reduction in in-house admin workload and a 15% increase in client satisfaction, emphasizing the value derived from their partnership. Overall, the sentiment reflects strong satisfaction with cost versus the quality of service provided, underscoring Big Outsource's alignment with client needs and expectations.Was this helpful?
More responsive than most other service providers
Get in TouchBig Outsource is responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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$100,000+Undisclosed10,000+Serves CaliforniaServices provided
50% Customer Service Outsourcing20% Sales Outsourcing10% Business Consulting +2 services10% Call Center Services10% Content Moderation ServicesSee all 12 projectsTDCX is a business process outsourcing company specializing in customer service, technical support, and risk assessment across diverse industries, primarily in the APAC region. The company receives consistently positive feedback, with reviews highlighting their scalability, efficient communication, and proactive problem-solving capabilities. Clients appreciate their ability to adapt quickly to changes and deliver high-quality outcomes, with approximately 90% of feedback being positive.
Industry Experience
TDCX demonstrates strong capabilities across various industries, including Hospitality & Leisure, Social Networking, Financial Services, Food & Beverages, Software, Consumer Products, Retail, and IT Services. Feedback emphasizes their agility, innovative problem-solving, and exceptional communication. Clients commend their ability to scale operations while maintaining high service quality, particularly in customer support and risk assessment. Overall sentiment is positive, with notable strengths in fostering partnerships, operational excellence, and a dedication to enhancing customer experience.
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Hospitality & leisure Social Networking Financial services Food & Beverages Software Consumer Products Retail IT ServicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have expressed a generally positive sentiment regarding TDCX's cost and value for money. Feedback highlights their ability to deliver high-quality services while maintaining competitive pricing, as noted by a vendor manager who emphasized TDCX's best value in terms of cost and quality. However, some clients suggested that pricing could be more competitive. Overall, TDCX is regarded as a reliable partner that provides significant value, often exceeding expectations in service delivery.Was this helpful?
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See All Locations (15)SĂŁo Paulo, Brazil
Avenida Paulista 1374 – 6th floor, Bela Vista
SĂŁo Paulo, Brazil 01310-000101 - 150
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UndisclosedUndisclosed50 - 249Gilroy, CA
Services provided
25% Customer Service Outsourcing25% Fulfillment25% Warehousing & Distribution +2 services20% Call Center Services5% Back Office OutsourcingRush Order, a Fulfillment company, was launched in 1989. The company specializes in Fulfillment and Warehousing & Distribution.
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$1,000+< $25 / hr50 - 249San Francisco, CA
Services provided
60% Call Center Services40% Sales OutsourcingTactical TeleSolutions is a telephone answering service. Founded in 1991, the agency is located in San Francisco, California. Their services include Call Center Services and Sales Outsourcing.
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$5,000+Undisclosed50 - 249San Diego, CA
Services provided
60% Back Office Outsourcing20% Accounting20% Customer Service OutsourcingMedical Care Billing is a Back Office Outsourcing company. The midsize San Diego, California-based team focuses on Back Office Outsourcing and Accounting. The company was established in 2012.
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$1,000+< $25 / hr50 - 249Palm Desert, CA
Services provided
61% Customer Service Outsourcing14% Call Center Services5% Finance & Accounting Outsourcing (FAO) +6 services5% Graphic Design5% HR Consulting5% Web Design3% Logo1% Packaging Design1% Print DesignHands Working Virtually BPO is a Customer Service Outsourcing company. Their midsize team is in Palm Desert, California. Their services include Customer Service Outsourcing and Call Center Services.
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$1,000+< $25 / hr10 - 49Castaic, CA
Services provided
50% Back Office Outsourcing25% Call Center Services25% TranscriptionHuman Medical Billing is a Back Office Outsourcing company. Headquartered in Castaic, California and Los Angeles, California, the firm provides Back Office Outsourcing and Call Center Services.
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UndisclosedUndisclosed250 - 999Cerritos, CA
Services provided
20% Back Office Outsourcing20% Finance & Accounting Outsourcing (FAO)20% Insurance Services & Brokers +3 services20% Other IT Consulting and SI10% Call Center Services10% Customer Service OutsourcingBristol Healthcare Services is an other IT consulting and SI company. Based in Cerritos, California, their team provides other IT consulting and SI and Back Office Outsourcing.
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$10,000+Undisclosed250 - 999San Diego, CA
Services provided
20% Back Office Outsourcing20% Call Center Services20% IT Staff Augmentation +2 services20% Recruiting20% StaffingValoroo, an IT staff augmentation company, is headquartered in San Diego, California. Established in 2019, the team provides IT staff augmentation and Call Center Services.
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Undisclosed$100 - $149 / hr250 - 999San Ramon, CA
Services provided
60% CRM Consulting and SI20% ERP Consulting and SI10% Call Center Services +1 service10% Other IT Consulting and SISee all 2 projectsFive9 is a company specializing in Salesforce integration and contact center operations, providing services such as software implementation and team training. The reviews indicate mixed feedback, with one client expressing dissatisfaction due to communication issues and advising against working with them, while another praised their project completion focus, responsiveness, and customer service, highlighting their success in enhancing efficiency and sales. Overall, 50% of the reviews were positive, while 50% were negative.
Reviews mention Well-organized projects
Clients have expressed strong satisfaction with Five9's project management, highlighting their diligence and commitment to timely project completion. One client noted that Five9 delivered an urgent project within a week while achieving efficiency goals, leading to increased sales. Their communication and responsiveness were commended, with quick follow-ups on support tickets. Overall, the sentiment reflects a well-organized approach to projects, although some clients mentioned that the software interface could be improved for better efficiency.-
Sales & Marketing Support for Legal Service Access Firm
4.0 Jul 29, 2020They are extremely diligent, to the point where if they call me and I’m unavailable, they don’t wait for me to call back — they’ll call a second time to emphasize the priority of the project. It’s been very seamless. Five9 tends to be really project completion oriented. They make sure they’re paying attention to getting your project done. The team is also really diligent in their response time.
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Industry Experience
Five9 has demonstrated expertise across the financial services and legal industries. In financial services, feedback indicates issues with Salesforce integration and communication, leading to a negative sentiment. Conversely, in the legal sector, Five9 received positive reviews for project management, efficiency improvements, and strong customer support during transitions, highlighting their capacity for timely problem-solving. Overall, clients in the legal industry found strong value in their services, while financial services clients expressed concerns regarding communication and integration challenges.
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Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Client feedback on Five9's cost and value for money presents a mixed sentiment. One client invested between $20,000–$30,000 but expressed dissatisfaction with integration issues, advising potential customers to seek other vendors. Conversely, another client who spent between $10,000–$50,000 praised Five9 for delivering timely results and achieving efficiency goals, highlighting their diligent communication and project completion focus. Overall, while some clients appreciated the service, concerns over value and communication persist.Was this helpful?
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UndisclosedUndisclosed10 - 49Palm Springs, CA
Services provided
45% Sales Outsourcing30% Call Center Services5% CRM Consulting and SI +4 services5% Conversion Optimization5% Digital Strategy5% Direct Marketing5% Email MarketingSDRengine is a Sales Outsourcing company launched in 2020. Their services include Sales Outsourcing and Call Center Services.
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UndisclosedUndisclosed250 - 999Lake Forest, CA
Services provided
20% Back Office Outsourcing20% Customer Service Outsourcing10% Finance & Accounting Outsourcing (FAO) +5 services10% HR Consulting10% HR Outsourcing10% Recruitment Process Outsourcing10% Search Engine Optimization10% StaffingResource Extension Inc. Is a Back Office Outsourcing company founded in 2011. The midsize team focuses on Back Office Outsourcing and Customer Service Outsourcing.
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UndisclosedUndisclosed10 - 49La Mirada, CA
Services provided
50% Customer Service Outsourcing50% Sales OutsourcingB2B Data Partners is a small Customer Service Outsourcing and Sales Outsourcing company founded in 2002. Their services include Customer Service Outsourcing and Sales Outsourcing.
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UndisclosedUndisclosed50 - 249Roseville, CA
Services provided
20% Customer Service Outsourcing20% Graphic Design20% Social Media Marketing +3 services20% Web Development10% Back Office Outsourcing10% Call Center ServicesSee all 1 projectsLEVEL 9 Virtual is a company offering virtual assistant services. Reviews indicate that while they have high ratings, they faced challenges with communication and task management, resulting in a need for micromanagement. Feedback was generally negative, with 100% of reviewers highlighting issues and no recommendations given.
Industry Experience
Level 9 Virtual has experience primarily in the consulting industry, where they provided virtual assistance for marketing automation and client support. Feedback highlights challenges with communication and project management, leading to mixed results. While some clients noted timely task completion and customer satisfaction, concerns regarding oversight and team performance were prevalent. Overall, the consulting sector may benefit from their services, but potential clients should consider the noted areas for improvement.
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Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have expressed dissatisfaction with Level 9 Virtual's overall value for money, citing poor communication and the need for micromanagement as significant drawbacks. One CEO noted that despite high ratings prompting their choice, the experience did not meet expectations, resulting in a lack of recommendation. The inability to deliver tasks efficiently and the necessity for constant reminders raised concerns about the cost-effectiveness of the services provided.Was this helpful?
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UndisclosedUndisclosed10 - 49Mountain View, CA
Services provided
25% Back Office Outsourcing25% Call Center Services25% Customer Service Outsourcing +1 service25% IT Managed ServicesSonify is a small IT managed services company headquartered in Mountain View, California. The team specializes in IT managed services and Call Center Services.
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$100,000+$300+ / hr10,000+San Francisco, CA
Services provided
30% Data Annotation Services25% CRM Consulting and SI25% Sales Outsourcing +1 service20% Generative AIEstablished in 1999, SalesForsaas is a Data Annotation Services company. Their services include Data Annotation Services and CRM consulting and SI.
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$1,000+< $25 / hr2 - 9Los Angeles, CA
Services provided
25% Back Office Outsourcing25% Call Center Services25% Customer Service Outsourcing +1 service25% HR OutsourcingCall center company AWESOME OS was launched in 2006. The small team focuses on Call Center Services and Back Office Outsourcing.
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UndisclosedUndisclosed10 - 49Los Angeles, CA
Services provided
50% Call Center Services50% Customer Service OutsourcingSee all 19 projectsSound Telecom is a business process outsourcing company specializing in call handling and communication services. Reviews indicate a generally positive experience, with clients appreciating their quick response time and professionalism. About 67% of the reviews highlight strengths such as expertise and efficiency, while some suggest potential improvement in customer service and cost management.
Industry Experience
Sound Telecom has demonstrated significant expertise across various industries, particularly in Business Services, IT Services, and Consumer Products. Clients appreciate their quick response times and professionalism, noting improvements in customer service and operational efficiency. Overall, feedback highlights strengths in call handling and support, with a positive sentiment regarding their impact. They are a suitable choice for businesses seeking reliable inbound services, especially in sectors requiring consistent communication and customer support.
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Telecommunications Financial services Business services IT Services Consumer Products Real estate Arts, entertainment & music Healthcare Media Nonprofit Hospitality & leisure Manufacturing Information technologyWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients express a generally positive sentiment regarding Sound Telecom's pricing and value for money. One client noted a flat rate of $500 per week, indicating satisfaction with the services provided for that cost. Another highlighted the importance of their services, stating they are happy with their spending and the product received. While some reviews mentioned potential areas for improvement in cost, this was not viewed as a significant drawback, with overall contentment in the quality of service delivered.Was this helpful?
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Cabot, Arkansas (1) Orlando, Florida (1) Vero Beach, Florida (1) Thomasville, Georgia (1) Chesterfield, Missouri (1) Irving, Texas (1) Plano, Texas (1) Waxahachie, Texas (1) Indianapolis, Indiana (1) Newark, New Jersey (1) Paterson, New Jersey (1) Brooklyn, New York (1) Lebanon, Ohio (1) Sacramento, California (1) Sparks, Nevada (1) Phoenix, Arizona (1) Manassas, Virginia (1) Virginia Beach, Virginia (1) Ozark, Alabama (1)Was this helpful?
See All Locations (3)Los Angeles, CA
2202 S Figueroa St
Los Angeles, CA 900072 - 5
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UndisclosedUndisclosed1,000 - 9,999San Mateo, CA
Services provided
40% Call Center Services20% Affiliate Marketing20% Marketing Strategy +2 services10% Mobile & App Marketing10% Social Media MarketingMarketo, an Adobe Company is a San Mateo, California-based answering service company. They provide Call Center Services and Marketing Strategy.
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Undisclosed< $25 / hr50 - 249San Ramon, CA
Services provided
40% Back Office Outsourcing10% Customer Service Outsourcing10% Finance & Accounting Outsourcing (FAO) +4 services10% HR Outsourcing10% Recruitment Process Outsourcing10% Sales Outsourcing10% StaffingEzyteams is a Back Office Outsourcing company. They are headquartered in San Ramon, California and have midsize team. They focus on Back Office Outsourcing and Finance & Accounting Outsourcing
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UndisclosedUndisclosed10 - 49Irvine, CA
Services provided
80% Call Center Services15% Customer Service Outsourcing5% Business ConsultingExcel Telemessaging, a small call center service, is in Irvine, California and Venice, Florida. The team focuses on Call Center Services and Customer Service Outsourcing.
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UndisclosedUndisclosed10 - 49San Luis Obispo, CA
Services provided
55% Call Center Services45% Customer Service OutsourcingAdvantage Answering Plus is an answering service in San Luis Obispo, California. They focus on Call Center Services and Customer Service Outsourcing and were established in 1992.
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$1,000+$25 - $49 / hr250 - 999Anaheim, CA
Services provided
35% Engineering35% Sales Outsourcing15% Air Freight +1 service15% Business ConsultingASAP NSN Parts is a Sales Outsourcing company located in Anaheim, California. They provide Sales Outsourcing and Engineering.
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UndisclosedUndisclosed10 - 49Los Angeles, CA
Services provided
36% Call Center Services12% Customer Service Outsourcing12% Sales Outsourcing +4 services10% Content Marketing10% Email Marketing10% Marketing Strategy10% Mobile & App MarketingCall center Convoso is based in Los Angeles, California. The team provides Call Center Services and Sales Outsourcing.
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$50,000+< $25 / hr50 - 249San Mateo, CA
Services provided
90% Customer Service Outsourcing10% Social Media MarketingSimplr is a Customer Service Outsourcing company in San Mateo, California. Their services include Customer Service Outsourcing and Social Media Marketing.
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$1,000+$50 - $99 / hr50 - 249Los Angeles, CA
Services provided
70% Sales Outsourcing20% Email Marketing5% Account-Based Marketing +1 service5% Call Center ServicesBased in Los Angeles, California and Sahibzada Ajit Singh Nagar, India, OKKO Global is a Sales Outsourcing company. Launched in 2019, the team specializes in Sales Outsourcing and Email Marketing.
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UndisclosedUndisclosed50 - 249Los Angeles, CA
Services provided
50% Customer Service Outsourcing50% E-Commerce DevelopmentLuminos Labs is an e-commerce development firm and Customer Service Outsourcing company. They focus on E-Commerce Development and Customer Service Outsourcing and were founded in 2010.
Read more -
UndisclosedUndisclosed10 - 49La Habra, CA
Services provided
100% Customer Service OutsourcingForme Solar Electric, a Customer Service Outsourcing company, was founded in 2005. The team provides Customer Service Outsourcing and is in La Habra, California.
Read more -
UndisclosedUndisclosed50 - 249Anaheim, CA
Services provided
50% Call Center Services20% IT Managed Services10% HR Consulting +3 services10% IT Staff Augmentation5% Corporate Training & Coaching5% Web DevelopmentCall center company Infomatic Solutions provides Call Center Services and IT managed services. They were founded in 2009.
Read moreSee All Locations (2)Anaheim, CA
1210 N. Jefferson Street Suite P
Anaheim, CA 92807101 - 150
+1800-757-3056
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UndisclosedUndisclosed50 - 249Culver City, CA
Services provided
100% Back Office OutsourcingHeadquartered in Culver City, California, Cherry Assistant is a Back Office Outsourcing company. Their services include Back Office Outsourcing.
Read more -
UndisclosedUndisclosed50 - 249Fountain Valley, CA
Services provided
100% Document Digitization & ManagementMatrix Imaging Products, Inc is a Document Digitization & Management company. Their midsize team is located in Fountain Valley, California. Their services include Document Digitization & Management.
Read more -
$1,000+< $25 / hr250 - 999Livermore, CA
Services provided
80% Call Center Services20% AccountingPerformant is an answering service launched in 1976. The team focuses on Call Center Services and Accounting.
Read more -
UndisclosedUndisclosed250 - 999Marina del Rey, CA
Services provided
100% Call Center ServicesEstablished in 2013, CallCreatorPlus, a midsize telephone answering service, is based in Marina del Rey, California. Their services include Call Center Services.
Read more -
UndisclosedUndisclosed250 - 999Los Angeles, CA
Services provided
60% Sales Outsourcing20% Marketing Strategy10% Market Research +1 service10% Other Digital MarketingBased in Los Angeles, California, Health Leads Plus is a Sales Outsourcing company. Launched in 2004, the team offers Sales Outsourcing and Marketing Strategy.
Read more -
UndisclosedUndisclosed250 - 999Los Angeles, CA
Services provided
30% Call Center Services30% Social Media Marketing20% Search Engine Optimization +2 services10% Customer Service Outsourcing10% Sales OutsourcingKoalifiedLeads is an answering service. The team offers Call Center Services and Social Media Marketing, and the agency is headquartered in Los Angeles, California.
Read more -
UndisclosedUndisclosed250 - 999Manhattan Beach, CA
Services provided
100% Customer Service OutsourcingSolartis LLC is a Customer Service Outsourcing company. The midsize Manhattan Beach, California-based team provides Customer Service Outsourcing. The agency was established in 2004.
Read more -
UndisclosedUndisclosed250 - 999Lauderdale Lakes, FL
Services provided
100% Back Office OutsourcingSimiTree, a Back Office Outsourcing company, was established in 2011. Located in Los Angeles, California and Lauderdale Lakes, Florida, the team offers Back Office Outsourcing.
Read moreSee All Locations (2)Lauderdale Lakes, FL
4620 N State Rd. 7, 2nd Floor
Lauderdale Lakes, FL 33309+1 800.446.3982
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$1,000+< $25 / hr10 - 49Oakland, CA
Services provided
60% Call Center Services40% Customer Service OutsourcingTopaz Services, a phone answering service, is in Oakland, California. They offer Call Center Services and Customer Service Outsourcing and were founded in 1986.
Read more -
UndisclosedUndisclosed10 - 49Los Angeles, CA
Services provided
60% Call Center Services20% Customer Service Outsourcing20% Sales OutsourcingBased in Los Angeles, California, Call Centerl Lead is a small call center company. Their services include Call Center Services and Sales Outsourcing.
Read more -
$1,000+< $25 / hr50 - 249Pleasant Hill, CA
Services provided
75% Call Center Services25% Customer Service OutsourcingCall24 Communications, an answering service, is located in Pleasant Hill, California. Founded in 1985, the team focuses on Call Center Services and Customer Service Outsourcing.
Read more -
$1,000+< $25 / hr50 - 249Los Angeles, CA
Services provided
25% Back Office Outsourcing25% Business Consulting25% Call Center Services +1 service25% Customer Service OutsourcingBusiness Consulting company SD&A Teleservices is based in Los Angeles, California. Their services include Business Consulting and Call Center Services.
Read more -
$25,000+$25 - $49 / hr50 - 249San Diego, CA
Services provided
75% Call Center Services25% Customer Service OutsourcingPhone Ware is a telephone answering service based in San Diego, California. Launched in 1977, the team provides Call Center Services and Customer Service Outsourcing.
Read more -
$1,000+$25 - $49 / hr50 - 249Glendale, CA
Services provided
100% Back Office OutsourcingSee all 1 projectsDoctor Papers provides comprehensive management services for medical billing and coding, ensuring compliance with industry standards and regulations. Reviews highlight the company's exceptional attention to detail, timely delivery, and effective communication, resulting in reduced billing errors and improved financial performance. Clients appreciate their ability to integrate seamlessly with existing processes and their commitment to addressing specific needs.
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$1,000+< $25 / hr50 - 249Tustin, CA
Services provided
100% Back Office OutsourcingMidsize Back Office Outsourcing company Yokly, is based in Tustin, California. The team focuses on Back Office Outsourcing.
Read more -
UndisclosedUndisclosed50 - 249Big Bear, CA
Services provided
50% Business Consulting50% Document Digitization & ManagementBusiness Consulting and Document Digitization & Management company Documentation Consultancy was founded in 2000. The agency provides Business Consulting and Document Digitization & Management.
Read more -
$1,000+< $25 / hr10 - 49San Francisco, CA
Services provided
35% Back Office Outsourcing35% CRM Consulting and SI30% Sales OutsourcingRevGen Genius is a CRM consulting and SI company established in 2022. The company specializes in CRM consulting and SI and Back Office Outsourcing.
Read more -
UndisclosedUndisclosed2 - 9Irvine, CA
Services provided
50% Back Office Outsourcing25% Compliance Consulting25% Document Digitization & ManagementClaim N Billing is a Back Office Outsourcing company. Located in Irvine, California, their team provides Back Office Outsourcing and Document Digitization & Management.
Read more -
$1,000+$25 - $49 / hr10 - 49Newport Beach, CA
Services provided
100% Call Center ServicesAlliance Virtual Offices, a call center service, is located in Newport Beach, California. Launched in 2007, the team focuses on Call Center Services.
Read more -
UndisclosedUndisclosed2 - 9San Bernardino, CA
Services provided
80% Back Office Outsourcing20% Customer Service OutsourcingWecarehealth is a small San Bernardino, California-based Back Office Outsourcing company. The team focuses on Back Office Outsourcing and Customer Service Outsourcing.
Read more -
$1,000+< $25 / hr50 - 249San Diego, CA
Services provided
100% Back Office OutsourcingTLK Medical Group is a Back Office Outsourcing company. They are headquartered in San Diego, California and have midsize team. Their services include Back Office Outsourcing.
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We evaluate service providers using a structured methodology that combines:
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This data powers tools like the Leaders Matrix, which helps you compare agencies directly. Our research team curates rankings by weighing verified reviews most heavily, so the most trusted and experienced providers rise to the top.
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Rollover to see company insights or click a company below for more details.
A Clutch Leaders Matrix provides a broad view of the top-performing companies in a particular service or location. Each company featured in a Leaders Matrix is evaluated based on Focus and Ability to Deliver. The size of each circle indicates that company’s size.
By using verified reviews, focused service details, and real project data, the Leaders Matrix highlights companies that consistently deliver and stand out from the rest. Each company’s position is based on how well they focus on a service area and how consistently they deliver results, helping you make informed, confident decisions. Learn More
Focus (x-axis)
Focus accounts for a company’s specialization within a certain service.
Ability to Deliver (y-axis)
Ability to Deliver considers three criteria:
- Client feedback and reviews
- Work experience and previous projects
- Market presence and reputation in the industry
List of the Top 15 California BPO Services
-
$1,000+$25 - $49 / hr250 - 999Oakville, Canada
Ability to deliver
40/40.020/20 Reviews10/10 Clients & Experience10/10 Market PresenceService focus
80% Back Office Outsourcing20% Other -
$1,000+< $25 / hr50 - 249Berkeley, CA
Ability to deliver
36/40.018/20 Reviews9.2/10 Clients & Experience8.8/10 Market PresenceService focus
100% Back Office Outsourcing -
UndisclosedUndisclosed1,000 - 9,999Los Angeles, CA
Ability to deliver
34.1/40.016.6/20 Reviews10/10 Clients & Experience7.5/10 Market PresenceService focus
100% Back Office Outsourcing -
$1,000+$25 - $49 / hr50 - 249Laguna Beach, CA
Ability to deliver
39.5/40.020/20 Reviews10/10 Clients & Experience9.5/10 Market PresenceService focus
90% Back Office Outsourcing10% Other -
$10,000+$25 - $49 / hr250 - 999Simi Valley, CA
Ability to deliver
35.2/40.015.6/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
70% Back Office Outsourcing30% Other -
$1,000+< $25 / hr250 - 999Newport Beach, CA
Ability to deliver
34.9/40.020/20 Reviews8.1/10 Clients & Experience6.8/10 Market PresenceService focus
85% Back Office Outsourcing15% Other -
UndisclosedUndisclosed1,000 - 9,999Sacramento, CA
Ability to deliver
28.3/40.017.2/20 Reviews3.3/10 Clients & Experience7.8/10 Market PresenceService focus
85% Back Office Outsourcing15% Other -
$1,000+$25 - $49 / hr50 - 249Oakland, CA
Ability to deliver
29.9/40.016.2/20 Reviews8.4/10 Clients & Experience5.3/10 Market PresenceService focus
100% Back Office Outsourcing -
$1,000+Undisclosed50 - 249Riverbank, CA
Ability to deliver
27.4/40.015/20 Reviews6.6/10 Clients & Experience5.8/10 Market PresenceService focus
100% Back Office Outsourcing -
Undisclosed< $25 / hr250 - 999West Hollywood, CA
Ability to deliver
31/40.016/20 Reviews9/10 Clients & Experience6/10 Market PresenceService focus
50% Back Office Outsourcing50% Other -
$1,000+$25 - $49 / hr250 - 999Ocala, FL
Ability to deliver
25.2/40.014.6/20 Reviews3.9/10 Clients & Experience6.7/10 Market PresenceService focus
100% Back Office Outsourcing -
$1,000+Undisclosed50 - 249San Francisco, CA
Ability to deliver
24.2/40.015.8/20 Reviews3/10 Clients & Experience5.5/10 Market PresenceService focus
100% Back Office Outsourcing -
$1,000+< $25 / hr1,000 - 9,999Encinitas, CA
Ability to deliver
29.6/40.013/20 Reviews8.8/10 Clients & Experience7.9/10 Market PresenceService focus
35% Back Office Outsourcing65% Other -
$1,000+$25 - $49 / hr10 - 49Los Angeles, CA
Ability to deliver
34.6/40.016.6/20 Reviews9.4/10 Clients & Experience8.7/10 Market PresenceService focus
50% Back Office Outsourcing50% Other -
$1,000+$25 - $49 / hr250 - 999Newport Beach, CA
Ability to deliver
22.9/40.016.2/20 Reviews0.7/10 Clients & Experience5.9/10 Market PresenceService focus
100% Back Office Outsourcing -
UndisclosedUndisclosed50 - 249Marina del Rey, CA
Ability to deliver
22.1/40.015.6/20 Reviews1.9/10 Clients & Experience4.6/10 Market PresenceService focus
100% Back Office Outsourcing -
UndisclosedUndisclosed10 - 49Irvine, CA
Ability to deliver
21.3/40.016.4/20 Reviews0/10 Clients & Experience4.9/10 Market PresenceService focus
95% Back Office Outsourcing5% Other -
$5,000+$100 - $149 / hr10 - 49Menlo Park, CA
Ability to deliver
29.8/40.016.6/20 Reviews8/10 Clients & Experience5.3/10 Market PresenceService focus
40% Back Office Outsourcing60% Other -
$1,000+< $25 / hr50 - 249Ontario, CA
Ability to deliver
26.5/40.016.2/20 Reviews2.2/10 Clients & Experience8.1/10 Market PresenceService focus
100% Back Office Outsourcing -
$5,000+$200 - $300 / hr2 - 9Los Angeles, CA
Ability to deliver
33.4/40.015.6/20 Reviews9.1/10 Clients & Experience8.7/10 Market PresenceService focus
20% Back Office Outsourcing80% Other -
UndisclosedUndisclosed10 - 49Oakland, CA
Ability to deliver
18.5/40.016.2/20 Reviews2.3/10 Clients & Experience0/10 Market PresenceService focus
100% Back Office Outsourcing -
$1,000+Undisclosed50 - 249San Francisco, CA
Ability to deliver
26/40.017.8/20 Reviews2/10 Clients & Experience6.2/10 Market PresenceService focus
45% Back Office Outsourcing55% Other -
$1,000+< $25 / hr50 - 249Diamond Bar, CA
Ability to deliver
19.8/40.014.2/20 Reviews0/10 Clients & Experience5.6/10 Market PresenceService focus
100% Back Office Outsourcing -
$1,000+Undisclosed10 - 49Los Angeles, CA
Ability to deliver
23.2/40.016.6/20 Reviews1.4/10 Clients & Experience5.2/10 Market PresenceService focus
80% Back Office Outsourcing20% Other -
$1,000+< $25 / hr250 - 999Irvine, CA
Ability to deliver
13/40.013/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
100% Back Office Outsourcing -
$1,000+< $25 / hr10 - 49Pasadena, CA
Ability to deliver
24.4/40.016.8/20 Reviews3/10 Clients & Experience4.6/10 Market PresenceService focus
50% Back Office Outsourcing50% Other -
$1,000+$150 - $199 / hr10 - 49Carlsbad, CA
Ability to deliver
29.3/40.016.6/20 Reviews5.8/10 Clients & Experience6.9/10 Market PresenceService focus
20% Back Office Outsourcing80% Other -
$5,000+$50 - $99 / hr10 - 49San Francisco, CA
Ability to deliver
24.3/40.014.6/20 Reviews3.6/10 Clients & Experience6.1/10 Market PresenceService focus
50% Back Office Outsourcing50% Other -
$5,000+$150 - $199 / hr2 - 9Inglewood, CA
Ability to deliver
26.7/40.017/20 Reviews4.8/10 Clients & Experience4.9/10 Market PresenceService focus
40% Back Office Outsourcing60% Other -
$1,000+< $25 / hr10 - 49Ceres, CA
Ability to deliver
15.6/40.015.6/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
100% Back Office Outsourcing
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