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Top BPO Companies in Santa Rosa

Ratings Updated: February 3, 2026

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Featured

What are Featured Providers?
Solvo Global

5.0 7 reviews
Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves Santa Rosa, CA

Services provided

30% Back Office Outsourcing

15% Call Center Services

10% Finance & Accounting Outsourcing (FAO) +5 services

10% HR Outsourcing

10% IT Staff Augmentation

10% Recruiting

10% Staffing

5% Sales Outsourcing

Solvo Global is a professional staffing and outsourcing company that provides services across various industries, including entertainment, technology, and legal services. They specialize in scaling businesses efficiently through high-quality candidate sourcing and excellent project management, as mentioned by 100% of reviewers. Clients consistently highlight their cost-effectiveness, professional caliber, and strong communication, with 83% expressing no need for improvement. Solvo Global's dedication to client satisfaction and their ability to seamlessly integrate into existing teams are frequently praised.

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Reviews mention Timely
Clients consistently praise Solvo Global for their timeliness and responsiveness. One client highlighted their ability to quickly provide solutions to issues, demonstrating excellent communication and project management. Another client noted that Solvo Global met every deadline set, emphasizing their commitment to timely execution. Overall, the sentiment regarding their timeliness is highly positive, with no reported delays or communication problems, reinforcing their reliability as a development partner.

Development for Legal Service Access Firm

5.0 Jul 28, 2020

Henderson (Global Business Development Manager) always makes sure I know what’s going on, and the developers funnel everything up to our teammates managing the project, so we always feel on top of our timelines and progress toward specific milestones.
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Voice Services & Account Collections for CRM Platform

5.0 May 22, 2020

They’ve done everything they said they would. The quality and speed of their work are great. They’ve met every deadline that they’ve set out to.
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Industry Experience

Solvo Global has demonstrated expertise across various industries, including Arts & Entertainment, Sports, Legal, Information Technology, and Business Services. Clients commend their high-quality talent acquisition, effective communication, and professional project management. The overall sentiment reflects strong satisfaction, particularly in the Legal and Business Services sectors, where they have notably improved operational efficiency and cost-effectiveness. Their ability to customize solutions and provide skilled staff makes them a valuable partner for projects in these industries.
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Arts, entertainment & music Sports Legal Other Industry Information technology Business services

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Average Project Cost Breakdown

Less than $10,000 (2) $10,000 to $49,000 (1) $1,000,000 to $9,999,999 (1)

What Clients Have Said
Clients consistently commend Solvo Global for their exceptional value and cost-effectiveness. One client highlighted their 'most cost efficient way to hire and scale,' while another noted that Solvo's pricing was 'reasonable' and 'affordable.' Additionally, a CEO reported saving over $2 million annually through their services. Overall, the sentiment reflects high satisfaction with both the quality of service provided and the financial benefits realized, making Solvo Global a strong contender for cost-conscious businesses.
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Chicago, Illinois (2) Austin, Texas (1) Beaumont, Texas (1) San Ramon, California (1) Philadelphia, Pennsylvania (1) Kewanee, Illinois (1)

This provider is fluent in 2 languages:

English

Spanish

This provider is available in 8 time zones:

Colombia Time (COT)

Brazil Eastern Time (BET)

Central Standard Time (CST)

Eastern Standard Time (EST)

Pacific Standard Time (PST)

Mountain Standard Time (MST)

Canada Newfoundland Time (CNT)

Puerto Rico and US Virgin Islands Time (PRT)
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Hugo Inc.

5.0 28 reviews
Premier Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves Santa Rosa, CA

Services provided

25% Customer Service Outsourcing

20% Call Center Services

15% Back Office Outsourcing +4 services

10% Content Moderation Services

10% Data Annotation Services

10% Finance & Accounting Outsourcing (FAO)

10% Sales Outsourcing

Hugo Inc. | Top CX Provider is an outsourcing company specializing in customer experience (CX) and support services. The company consistently receives high praise for its effective project management and adaptability, with 100% of reviewers noting the team's ability to seamlessly integrate into existing operations. Approximately 70% of the feedback highlights the company's impressive cultural fit and commitment to quality, with measurable outcomes like increased efficiency and customer satisfaction.

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Reviews mention Easy to work with
Clients consistently highlight Hugo's approachability and professionalism, noting that they are 'really nice people to work with' and that the collaboration feels 'natural.' Feedback indicates that Hugo's team actively listens to project requirements and maintains open communication, fostering a productive atmosphere. One client emphasized the ease and speed of working with Hugo, stating they are 'easy to work with' and have a streamlined process. Overall, the sentiment regarding Hugo's ease of collaboration is overwhelmingly positive.

Outsourced Accounting & Content Writing for IT Services Firm

4.5 Sep 11, 2023

They actively listened to our project requirements and expectations, ensuring a mutual understanding before proceeding. Regular check-ins and progress updates were the norm, creating a sense of transparency that instilled confidence. Easy, fast, and streamlined. People there know what they’re doing, and they’re just really nice people to work with.
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Accounting Services for Marketing & Venture Capital Firm

5.0 Aug 24, 2023

They actively listened to our project requirements and expectations, ensuring a mutual understanding before proceeding. Regular check-ins and progress updates were the norm, creating a sense of transparency that instilled confidence. The team knows what they’re doing, and they're really easy to work with.
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Scaling & QA Services for Media Company

5.0 Aug 23, 2023

From the moment we engaged with Hugo it felt very natural. They’re very organized and have clearly done this for a lot of great brands. As soon as we started working with them, we were onboarded and up and running in less than 3 weeks which I did not expect. Overall it’s been easy to work with Hugo.
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Call Center Services for Gaming Company

5.0 Aug 17, 2023

Communication played a pivotal role in our partnership, and Hugo excelled in this regard. They provided a range of communication channels including Slack, email, and even phone calls, ensuring that we were always connected and well-informed. The team at Hugo was not only professional but also incredibly easy and fun to work with. Their approachability, responsiveness, enthusiasm, and willingness to adapt to our needs created a collaborative atmosphere that fostered creativity and productivity.
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Industry Experience

Hugo Inc. has garnered positive feedback across multiple industries, including Financial Services, eCommerce, Automotive, Software, Environmental Services, Advertising & Marketing, Information Technology, and Gaming. Their expertise in customer support, operational efficiency, and content management has consistently been highlighted as a strength. Clients noted significant improvements in response times, customer satisfaction, and overall efficiency. Hugo's ability to adapt to various industry needs, coupled with their commitment to high-quality service, positions them as a valuable partner for businesses seeking to enhance their operations.
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Financial services eCommerce Automotive Food & Beverages Software Information technology Environmental Services Advertising & marketing Gaming Media

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Average Project Cost Breakdown

$50,000 to $199,999 (7) $200,000 to $999,999 (6) $10,000 to $49,000 (2)

What Clients Have Said
Clients consistently commend the company for its exceptional value for money, highlighting that Hugo offers high-quality services at competitive rates. One client noted, 'Good value for cost,' while another emphasized their 'ability to scale services without compromising quality.' Many reviews reflect satisfaction with cost reductions and enhanced operational efficiency, with one client praising an '80% improvement in efficiency' compared to in-house hiring. Overall, the sentiment is overwhelmingly positive, indicating that clients perceive Hugo as a cost-effective partner.
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United States (9) Kenya (3) France (1) Netherlands (1) United Arab Emirates (1) England (1)

This provider is fluent in 54 languages:

Mandarin

English

Spanish

Arabic

Bengali

Hindi

Russian

Portuguese

Japanese

German

Javanese

Korean

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This provider is available in 38 time zones:

Colombia Time (COT)

Near East Time (NET)

Middle East Time (MET)

China Taiwan Time (CTT)

Gulf Standard Time (GST)

Brazil Eastern Time (BET)

Greenwich Mean Time (GMT)

India Standard Time (IST)

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Remote CoWorker

4.8 172 reviews
Premier Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves Santa Rosa, CA

Services provided

45% Back Office Outsourcing

15% Finance & Accounting Outsourcing (FAO)

10% Call Center Services +3 services

10% Customer Service Outsourcing

10% HR Consulting

10% Sales Outsourcing

Remote CoWorker is a virtual assistant service provider specializing in administrative support, social media management, and project coordination. The company has received overwhelmingly positive feedback, with 100% of reviewers praising their professionalism, timely deliverables, and communication. Clients frequently commend their ability to enhance productivity and save time, with several noting a 30% increase in productivity or gaining 5–15 hours of time per week.

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Reviews mention Efficient
The reviews reflect a consistently positive sentiment regarding the efficiency of Remote CoWorker. Clients noted improvements in productivity and time management, with one executive reporting a savings of 5-10 hours per week. The project management was described as 'incredible, efficient, and timely,' with particular praise for the seamless onboarding process and responsiveness to needs. Overall, clients expressed high satisfaction, highlighting the company's ability to deliver quality support promptly and effectively.

Virtual Assistance for Financial Advisory & Consulting Firm

5.0 Sep 29, 2024

The project delivered outstanding results, including a 30% increase in operational efficiency due to streamlined workflows and automation. Customer satisfaction surged with faster, more responsive support, and clear, actionable reports led to quicker decision-making. Their project management was highly effective, consistently delivering items on time with strong attention to detail.
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Back Office Outsourcing for Construction Company

5.0 Sep 26, 2024

The efficiency of finding candidates and setting up interviews to get the project started was quick and seamless. She has delivered on time and is very responsive and communicative. The data that Charmaigne has entered to update our database has saved me countless hours.
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HR & Clinic Operations Staff Aug for Speech Therapy Company

5.0 Jul 9, 2024

Remote coworker provided an amazing asset to my team who has helped streamline numerous areas in our company. Specifically, Leoniza is extremely efficient and completes all tasks promptly. I appreciate Remote CoWorker's ability to provide quality staff.
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Staffing & Back Office Outsourcing for E-Learning Company

5.0 Oct 26, 2023

The company onboarded staff extremely quickly and efficiently, and the staff member was ready to start as soon as possible. Onboarding was extremely efficient. The administration team is extremely responsive and very quick to assist with problems.
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Review Management & Content Creation for Dry Cleaning Firm

5.0 Jul 19, 2023

They're great at meeting deadlines and are very efficient. Timely responses to customers were noted as a key outcome. Takes feedback well and learns quickly.
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20 of 20 reviews are 5 stars

Less than $10,000 avg. project cost

Reviewed 20 times in the past 6 months
In the last six months, clients have consistently praised Remote CoWorker for their impressive communication and efficiency. For instance, a CEO noted a 30% productivity increase attributed to their administrative support. Clients reported timely responses, effective onboarding, and a seamless matching process with virtual assistants. Overall sentiment is overwhelmingly positive, with many stating they experienced significant time savings and improved operational efficiency, leaving little room for suggested improvements.
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Average Project Cost Breakdown

Less than $10,000 (51) $10,000 to $49,000 (12) $50,000 to $199,999 (3) $200,000 to $999,999 (1) $1,000,000 to $9,999,999 (1)

What Clients Have Said
Clients consistently highlight Remote CoWorker's cost-effectiveness and value for money, with numerous reviews praising their competitive pricing and high-quality service. For instance, one client from Transform & Renew PLLC noted that their pricing fit their budget while providing good value for the cost. Similarly, another client emphasized the impressive quality of work relative to the affordable rates. Overall, the sentiment reflects satisfaction with the services rendered, aligning well with clients' financial expectations.
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United States (106) Canada (3) United Arab Emirates (2) Australia (1) Belgium (1) Ireland (1) England (1)
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TECHSPEED INC

4.9 17 reviews
Premier Verified

$1,000+

< $25 / hr

50 - 249

Serves Santa Rosa, CA

Services provided

20% Back Office Outsourcing

15% Customer Service Outsourcing

15% Data Annotation Services +5 services

15% Document Digitization & Management

10% Call Center Services

10% Content Moderation Services

10% Litigation Support Services

5% Transcription

TECHSPEED INC is a business process outsourcing company specializing in data entry, data management, and customer service. Reviews highlight their impressive project management, responsive communication, and high accuracy in data-related tasks. Notably, 100% of reviewers praised their ability to deliver projects on time and their adaptability to client needs, while 0% reported any areas for improvement.

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4 of 4 reviews are 5 stars

Less than $10,000 avg. project cost

Reviewed 4 times in the past 6 months
Recent reviews of TECHSPEED INC reflect a strong overall sentiment, highlighting their responsiveness and high-quality service. Clients appreciated the company's ability to deliver accurate and timely results, such as processing over 1,300 time cards weekly and managing extensive product catalogs efficiently. Notably, one review commended their proactive communication and commitment to understanding client needs. Overall, clients expressed satisfaction with the partnership, noting no significant areas for improvement.
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Average Project Cost Breakdown

Less than $10,000 (6) $10,000 to $49,000 (5)

What Clients Have Said
Clients consistently highlight TECHSPEED INC's competitive pricing and strong value for money. For instance, one client noted that their pricing fit within budget while delivering excellent service. Another emphasized their ability to deliver quality results at a reasonable cost, stating they received top-notch research at an extremely competitive price. Overall, feedback reveals a high satisfaction rate with the cost-effectiveness of their services, coupled with a strong commitment to quality and responsiveness.
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More responsive than most other service providers

TECHSPEED INC is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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United States (15) Canada (1)

This provider is fluent in 1 language:

English

This provider is available in 1 time zone:

Pacific Standard Time (PST)
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Wing Assistant

4.7 36 reviews

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Premier Verified

$1,000+

< $25 / hr

50 - 249

Berkeley, CA

Services provided

40% Back Office Outsourcing

20% Call Center Services

20% Customer Service Outsourcing +1 service

20% Sales Outsourcing

Wing Assistant is a company specializing in providing virtual assistant services, including customer service, administrative support, community management, and lead generation. Based on the reviews, approximately 80% of clients express satisfaction with Wing Assistant's services, highlighting their cost-effectiveness, high ratings, and ability to integrate seamlessly into existing workflows. However, around 20% of reviews indicate room for improvement in supervision, credential verification, and customer support responsiveness.

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Reviews mention Professional
Overall sentiment regarding professionalism is highly positive. Clients consistently commend Wing Assistant for their clear, proactive communication and reliability. For instance, one client noted their team was 'highly reliable, consistently delivers quality work,' while another emphasized their 'excellent project management' and 'promptly addressing any questions or concerns.' The integration of Wing Assistant into client workflows has been seamless, enhancing operational efficiency and service delivery across various projects.

Virtual Assistant Services for Family Medicine Practice

5.0 Feb 12, 2025

Wing AI Technologies demonstrated excellent project management throughout our collaboration. They consistently delivered items on time, ensuring that all tasks and deliverables were completed according to the agreed-upon schedule. Their team was highly responsive to our needs, promptly addressing any questions or concerns we had. They maintained clear and open communication, which helped us stay informed and confident in their ability to support our medical practice.
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Customer Service for Household Items Liquidity Company

5.0 Apr 25, 2025

They were proactive, responsive, and attentive -- excellent experience with the Wing Team and our assistant. How fast they moved, how professional they are, how responsive and tech forward they are.
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Back Office Outsourcing for Event Planning Platform

5.0 Nov 25, 2025

Wing Assistant's communication is clear, proactive, and always professional. The team delivers on time. We communicate via virtual meetings, emails, and messaging apps.
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5 of 8 reviews are 5 stars

Less than $10,000 avg. project cost

Reviewed 8 times in the past 6 months
In recent reviews, clients have highlighted Wing Assistant's strong performance in customer service, data management, and marketing support, noting seamless integration and high engagement levels. For instance, one client praised their call answer rate exceeding 95%, while another commended their proactive approach and rapid onboarding. However, areas for improvement include enhancing the selection process for virtual assistants and addressing slow billing support. Overall, the sentiment remains largely positive, with many clients appreciating the value and efficiency provided.
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Industry Experience

Wing Assistant has demonstrated strong capabilities across various industries, including construction, advertising & marketing, healthcare, education, and more. Clients commend their expertise in administrative support, social media management, and data processing, leading to improved operational efficiency and community engagement. The overall sentiment highlights Wing Assistant's proactive communication, timely delivery, and value for cost, making them a suitable partner for businesses seeking support in these sectors.
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Information technology Advertising & marketing Software Education Medical Healthcare Construction Consulting Beauty & Cosmetics Business services Legal Arts, entertainment & music Nonprofit Real estate Financial services Human Resources Logistics & Supply Chain Other Industry Manufacturing Home Services

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United States (28) Canada (2) Puerto Rico (1) England (1)

This provider is fluent in 1 language:

English

This provider is available in 6 time zones:

Greenwich Mean Time (GMT)

Central Standard Time (CST)

Eastern Standard Time (EST)

Pacific Standard Time (PST)

Australia Central Time (ACT)

Australia Eastern Time (AET)
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Martal Group

4.8 104 reviews
Premier Verified

$1,000+

$25 - $49 / hr

250 - 999

San Francisco, CA

Services provided

70% Sales Outsourcing

10% AI Agents

10% Call Center Services +1 service

10% Email Marketing

Martal Group is a lead generation and business development company specializing in building B2B pipelines, setting appointments, and enhancing brand visibility. The company is consistently praised for its ability to integrate seamlessly with client teams, with approximately 100% of reviewers highlighting their professionalism and strategic insights. While some noted areas for improvement in campaign metrics transparency, the majority were impressed with Martal's responsiveness and adaptability.

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Reviews mention Communicative
Clients consistently praised Martal Group for their communicative and proactive approach throughout engagements. Feedback highlighted their organized onboarding process, regular updates, and quick responsiveness to inquiries. One client noted, 'They were quick to respond and took action without delay,' while another remarked on their ability to feel like an extension of the client's team. Overall, the sentiment is overwhelmingly positive, emphasizing the effectiveness of Martal Group's communication in facilitating successful project outcomes.

Lead Gen & Appointment-Setting for Database Solutions Co

5.0 Aug 20, 2024

Response times were generally within one to two hours. Although no SLAs were set, they were consistent in their responses, even outside of office hours. Martal was a perfect fit.
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Sales Outsourcing for Reforestation Company

4.5 Apr 18, 2024

Great and professional communication - always on time and responsive.
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Marketing Strategy for Link Building Agency

5.0 Nov 22, 2023

Developing long-term relationships isn’t just a buzzword to the people at Martal. It’s a part of their culture. It’s built into the way they communicate as well as the way they collaborate on projects.
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Lead Generation for Usability Testing Platform

5.0 Mar 16, 2023

They're incredibly responsive to my needs and always available to address my questions and concerns. I really appreciated how organized and efficient they were with their communication and project updates.
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Outbound Lead Generation for Content Writing Agency

5.0 Mar 3, 2023

Their SDRs have unmatched communication skills and were always on time to deliver performance reports and updates.
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6 of 7 reviews are 5 stars

$10,000 – $49,000 avg. project cost

Reviewed 7 times in the past 6 months
Recent client feedback for Martal Group highlights their effectiveness in lead generation and appointment setting, with multiple reviewers noting significant improvements in sales pipelines and brand visibility. Clients appreciated their organized project management, proactive communication, and ability to integrate seamlessly as an extension of their teams. Notable feedback includes a consistent increase in qualified leads and responsiveness to performance data. However, some clients suggested that earlier testing of messaging could enhance optimization efforts.
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Industry Experience

Martal Group has demonstrated strong expertise across various industries, including Information Technology, Consulting, Retail, and Manufacturing. Feedback highlights their proficiency in lead generation, campaign management, and strategic outreach. Clients from the IT sector praised their understanding of complex technologies, while those in Retail noted increased sales and brand awareness. Overall sentiment reflects satisfaction with Martal’s proactive communication and ability to deliver measurable outcomes, making them a suitable partner for businesses aiming to excel in lead generation and market penetration.
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Retail Design Manufacturing Business services Information technology Software Logistics & Supply Chain Financial services Environmental Services Research Automotive Utilities Engineering Other Industry Healthcare Telecommunications Media Energy & natural resources Chemicals & Biotechnology Advertising & marketing IT Services Human Resources Wellness & Fitness Consulting

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San Francisco, CA

100 Pine St #1250
San Francisco, CA 94111
41 - 49

18885577769

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Featured

What are Featured Providers?
HelpSquad

5.0 11 reviews
Premier Verified

$1,000+

< $25 / hr

250 - 999

Serves Santa Rosa, CA

Services provided

40% Back Office Outsourcing

30% Call Center Services

30% Customer Service Outsourcing

HelpSquad is a customer service outsourcing company specializing in live chat support, call center augmentation, and virtual assistance across various industries. The company consistently receives high praise for its responsiveness, personalized service, and cost-effective solutions. Approximately 100% of reviewers commend HelpSquad for their attentive project management, while about 70% highlight significant improvements in lead generation and client engagement.

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Reviews mention Communicative
Clients consistently praise HelpSquad for their exceptional communication skills. One client highlighted the promptness and attention to detail displayed by the entire team, from sales to account management. They noted that tasks are completed on time and issues are resolved swiftly, reflecting the team's responsiveness to feedback. Overall, the sentiment regarding communication is overwhelmingly positive, emphasizing HelpSquad's commitment to effective client interactions.

Conversion Optimization for Digital Marketing Agency

5.0 Nov 18, 2024

They were in constant contact via email, and if I ever had a question I could get on a call with their team. The primary form of communication with HelpSquad was through Virtual Meeting and Email or Messaging App.
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Call Center Services for Property Management Company

5.0 Dec 10, 2025

Communication is exceptional. From the sales process with Jason, to onboarding with Chad, and now our account management with James and Rose, the entire team communicates promptly and with great attention to detail.
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2 of 2 reviews are 5 stars

$50,000 – $199,999 avg. project cost

Reviewed 2 times in the past 6 months
Recent reviews for HelpSquad reflect a strong overall sentiment, highlighting exceptional communication and responsiveness. Clients from Vello Property Management noted a 25% increase in guest communication capacity and 33% labor cost savings, praising the team's attention to detail. Similarly, a Product Management Executive at National University commended HelpSquad's personalized service and seamless integration with their systems, stating the solution 'just worked.' Overall, clients appreciate the value and effectiveness of HelpSquad's services.
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More responsive than most other service providers

HelpSquad is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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Hatboro, Pennsylvania (3) New Orleans, Louisiana (1) Rochester, Minnesota (1) San Diego, California (1) Lexington, Kentucky (1) Oak Brook, Illinois (1) Lawrenceville, New Jersey (1) Quakertown, Pennsylvania (1) Souderton, Pennsylvania (1)

This provider is fluent in 3 languages:

English

Spanish

Filipino

This provider is available in 1 time zone:

Eastern Standard Time (EST)
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Boldr.

4.8 10 reviews
Premier Verified

$1,000+

Undisclosed

1,000 - 9,999

Serves Santa Rosa, CA

Services provided

50% Customer Service Outsourcing

15% Back Office Outsourcing

15% Call Center Services +2 services

15% Employer of Record (EOR) Services

5% Data Annotation Services

Boldr. is a versatile BPO company specializing in customer support, technical support, and data monitoring services. Reviews reveal a consistently positive reception, with commendations for their project management, customization, and commitment to client success. Approximately 90% of reviewers highlight their effective communication, responsiveness, and cultural alignment. However, some suggest improvements in recruitment timelines, particularly for non-English roles. Overall, Boldr. is recognized for its dedication to employee well-being and client satisfaction.

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Reviews mention High-quality work
Boldr consistently receives high praise for delivering high-quality work across various projects. Clients commend their outstanding implementation, responsiveness, and ability to meet specific needs. One client highlighted Boldr's 'incredible level' of performance, noting their quick response times and high customer satisfaction ratings. Another client emphasized their effective onboarding processes and the flexibility of Boldr's team, which fosters a strong partnership. Overall, the sentiment reflects strong satisfaction with Boldr's quality of service and operational excellence.

Customer Service for E-Commerce and Consumer Products Co.

5.0 Jul 19, 2022

Boldr, is really performing at an incredible level, with their quality matching their speed. We have weekly calls, reports, and deliverables. We don’t use any platforms or tools. Rather, Boldr. has very sophisticated Excel documents and project trackers that work well for us.
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Venue Processing & Outbound Sales Support for Event Platform

5.0 May 17, 2022

We also do quality scoring and quality checks on Boldr's work. Not only do we measure the number of venues activated within a specific time frame, but we also check to ensure they're activating good quality venues that meet our requirements. Boldr's team captains handle all of our QA — they randomly select venues and check the quality of a large number of them to get a representative data set.
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Industry Experience

Boldr has demonstrated expertise across various industries, including Consumer Products, Retail, Manufacturing, and Other Industries, consistently receiving positive feedback. Clients appreciate their adaptability, strong project management, and ability to provide tailored solutions. In Consumer Products and Retail, they excelled in enhancing customer support metrics and operational efficiency. In Manufacturing, they contributed to improved data accuracy. Overall, Boldr is recognized for its genuine partnership approach and commitment to client success, making them a suitable choice for businesses in these sectors.
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Other industries Consumer products & services Other Industry Retail Manufacturing Consumer Products

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Average Project Cost Breakdown

$50,000 to $199,999 (1)

What Clients Have Said
Clients consistently commend Boldr. for their cost-effectiveness and value for money. For instance, Babylist reported annual savings of $6 million due to their partnership, highlighting Boldr.'s ability to deliver significant cost reductions. Tractive emphasized that Boldr.'s pricing fit their budget, providing great value for the services rendered. Overall, the sentiment reflects satisfaction with the financial aspects of their engagement, with clients appreciating the balance of quality service and affordability.
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United States (6) Austria (1) Canada (1)

This provider is fluent in 3 languages:

English

Spanish

Filipino
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Big Outsource

5.0 46 reviews
Premier Verified

$10,000+

< $25 / hr

250 - 999

Serves Santa Rosa, CA

Services provided

40% Customer Service Outsourcing

30% Back Office Outsourcing

20% Call Center Services +1 service

10% Finance & Accounting Outsourcing (FAO)

Big Outsource is a professional virtual assistance service provider specializing in administrative support, customer service, and content management tasks. Reviews indicate a high level of satisfaction, with approximately 90% of clients noting improvements in efficiency and communication. Clients appreciate their proactive project management and seamless integration into existing workflows, though some desire more proactive tool suggestions and flexible support hours.

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Industry Experience

Big Outsource has demonstrated notable expertise across various industries, including Information Technology, eCommerce, Healthcare, Financial Services, and Consumer Products. Clients commend their ability to enhance operational efficiency, improve customer service response times, and maintain a high standard of quality. Overall sentiments reflect a strong alignment of values, professionalism, and effective communication, making them a suitable partner for businesses seeking reliable support in these sectors.
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Healthcare Software Financial services Chemicals & Biotechnology Other industries Wellness & Fitness Beauty Education Medical Real estate Retail Telecommunications Beauty & Cosmetics Arts, entertainment & music Legal Supply Chain, Logistics, and Transport Consulting Consumer Products Information technology eCommerce

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Average Project Cost Breakdown

$50,000 to $199,999 (15) $10,000 to $49,000 (1) $200,000 to $999,999 (1)

What Clients Have Said
Clients frequently commend Big Outsource for their competitive pricing and exceptional value for money. Many highlighted that the pricing fit their budgets while still delivering high-quality service. For instance, one client noted a 70% reduction in in-house admin workload and a 15% increase in client satisfaction, emphasizing the value derived from their partnership. Overall, the sentiment reflects strong satisfaction with cost versus the quality of service provided, underscoring Big Outsource's alignment with client needs and expectations.
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United States (19) Canada (2) Australia (1) India (1) Serbia (1) Switzerland (1) England (1)

This provider is fluent in 1 language:

English

This provider is available in 8 time zones:

Central European Time (CET)

Central Standard Time (CST)

Eastern Standard Time (EST)

Pacific Standard Time (PST)

Australia Central Time (ACT)

Australia Eastern Time (AET)

Mountain Standard Time (MST)

Singapore Standard Time (SGT)

Santo Tomas, Philippines

Brgy. San Roque
Santo Tomas, Philippines 4234
50 - 75

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MyOutDesk

5.0 5 reviews
Premier Verified

Undisclosed

Undisclosed

1,000 - 9,999

Sacramento, CA

Services provided

30% Back Office Outsourcing

30% Customer Service Outsourcing

25% Sales Outsourcing +1 service

15% Finance & Accounting Outsourcing (FAO)

MyOutDesk is a company specializing in providing virtual assistant services, offering administrative support, customer service, IT assistance, and marketing solutions. Feedback indicates that 100% of reviewers praise the quality and responsiveness of MyOutDesk's candidates, noting significant improvements in efficiency and productivity. Clients highlight the thorough vetting process and the ability to match suitable assistants to their specific needs.

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Industry Experience

MyOutDesk has garnered positive feedback across various industries, including Education, Financial Services, Hospitality & Leisure, and Fitness. Clients highlight their strengths in providing reliable virtual assistance, effective communication, and quick staffing solutions. In Education, they support administrative tasks for in-home services. In Financial Services, their virtual assistants enhance efficiency by handling repetitive tasks. In Hospitality, they streamline operations and customer service, while in Fitness, they assist with administrative duties. Overall, their expertise makes them a strong fit, particularly for businesses requiring administrative and operational support.
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Education Other Industry Hospitality & leisure Financial services

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Average Project Cost Breakdown

$10,000 to $49,000 (2)

What Clients Have Said
Clients consistently express satisfaction with MyOutDesk's cost-effectiveness and overall value for money. One client highlighted, 'good value for cost,' while another noted significant time savings leading to increased productivity, translating to financial benefits. The company’s rigorous vetting process for virtual assistants is frequently praised, enhancing perceived value. Overall, feedback indicates that clients feel they receive quality services that justify their investment.
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Greenville, South Carolina (1) Frisco, Texas (1) South Lake Tahoe, California (1) Scottsdale, Arizona (1)

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ALPS Team

Not yet reviewed

$1,000+

< $25 / hr

2 - 9

Santa Rosa, CA

Services provided

100% Back Office Outsourcing

ALPS Team is a Back Office Outsourcing company. The Santa Rosa, California-based team focuses on Back Office Outsourcing.
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BackOffice Technology Group

Not yet reviewed

$1,000+

< $25 / hr

10 - 49

Rohnert Park, CA

Services provided

40% Back Office Outsourcing

20% Application Testing

20% Cybersecurity +1 service

20% IT Managed Services

In Rohnert Park, California, BackOffice Technology Group is a small Back Office Outsourcing company. Their services include Back Office Outsourcing and IT managed services.
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Telegenisys Inc

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Fairfield, CA

Services provided

45% Back Office Outsourcing

15% Customer Service Outsourcing

10% Business Consulting +3 services

10% Call Center Services

10% Financial Consulting

10% Sales Outsourcing

Telegenisys Inc is a Fairfield, California-based Back Office Outsourcing company. They focus on Back Office Outsourcing and Customer Service Outsourcing.
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ALLSTARSIT

4.9 43 reviews

$25,000+

$25 - $49 / hr

1,000 - 9,999

San Francisco, CA

Services provided

20% IT Staff Augmentation

10% Accounting

10% Back Office Outsourcing +7 services

10% Employer of Record (EOR) Services

10% Finance & Accounting Outsourcing (FAO)

10% IT Managed Services

10% Recruiting

10% Staffing

5% Customer Service Outsourcing

5% PEO/Employee Leasing

ALLSTARSIT is a staffing and BPO service provider specializing in building dedicated remote teams to enhance operational efficiency and support growth across global markets. With 100% of reviewers highlighting impressive project management, including clear communication and timely delivery, the company is renowned for its expertise in recruitment and its ability to provide end-to-end support, resulting in high employee retention rates and improved performance outcomes.

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Reviews mention Great team
Clients consistently highlight ALLSTARSIT's exceptional team, describing them as integral members of their own organizations. One COO noted that their developers seamlessly integrated into their culture, while a Marketing Manager commended the team's flexibility and personable nature. Overall, feedback reflects a strong sentiment of satisfaction, emphasizing the team's communication skills, professionalism, and ability to meet project deadlines effectively.

Staff Augmentation for Financial Services Company

5.0 Jun 20, 2023

After partnering with ALLSTARSIT, they supplied us with developers from the CEE region to meet our development requirements. Their team seamlessly integrated with our culture, becoming essential members of our own team. ALLSTARSIT greatest asset lied in their people. Working with them was truly enjoyable, and we considered them an integral part of our own team.
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1 of 1 reviews is 5 stars

Unknown avg. project cost

Reviewed 1 time in the past 6 months
In the past six months, ALLSTARSIT has received positive feedback for their BPO services, particularly in establishing dedicated teams in LATAM. Clients noted a 40% reduction in operational costs and a 30% improvement in performance metrics. The project management was highlighted as effective, with clear milestones and agile responses to changing priorities. One client praised their deep understanding of hiring markets, stating, 'The team knows the hiring markets very well and helped us make the final recruitment decision.' Overall sentiment is highly favorable.
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United States (10) Ukraine (9) Israel (8) Estonia (4) Germany (2) Canada (1) Netherlands (1) Portugal (1) England (1)

Review Rating from Santa Rosa Clients

5.0/5.0

Quality

5.0

Schedule

5.0

Cost

5.0

Willing to Refer

5.0

Clients in San Francisco commend ALLSTARSIT for their expertise in staffing and recruitment, notably in tech and AI sectors. They value the company's quick scaling, reliable communication, and ability to deliver quality professionals for complex projects, demonstrating extensive experience in fast-paced environments.
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Featured

What are Featured Providers?
TDCX

4.8 12 reviews
Verified

$100,000+

Undisclosed

10,000+

Singapore

Services provided

50% Customer Service Outsourcing

20% Sales Outsourcing

10% Business Consulting +2 services

10% Call Center Services

10% Content Moderation Services

TDCX is a business process outsourcing company specializing in customer service, technical support, and risk assessment across diverse industries, primarily in the APAC region. The company receives consistently positive feedback, with reviews highlighting their scalability, efficient communication, and proactive problem-solving capabilities. Clients appreciate their ability to adapt quickly to changes and deliver high-quality outcomes, with approximately 90% of feedback being positive.

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Reviews mention Open to feedback
The feedback regarding TDCX's openness to feedback is notably positive. Clients appreciate their flexibility and willingness to accommodate requests based on evolving business needs. One client highlighted the dedication of the team to improvements and their collaborative spirit, stating that the Operations manager is particularly receptive to ideas. Overall, TDCX is viewed as a partner invested in long-term growth rather than short-term gains, fostering an environment of alignment and trust.

BPO Services for E-Commerce Company

5.0 Mar 31, 2022

The team is very dedicated, willing to accommodate our requests based on learnings and business needs and also open for improvements. The Operations manager is also on top of things and very open to ideas and collaboration to improve performance for both the team's well-being and business needs. I love how they see themselves as being part of another company's journey rather than focusing on short-term gain. As such, they are very accommodating and open to changes and revisions which is very important for a startup.
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Industry Experience

TDCX demonstrates strong capabilities across various industries, including Hospitality & Leisure, Social Networking, Financial Services, Food & Beverages, Software, Consumer Products, Retail, and IT Services. Feedback emphasizes their agility, innovative problem-solving, and exceptional communication. Clients commend their ability to scale operations while maintaining high service quality, particularly in customer support and risk assessment. Overall sentiment is positive, with notable strengths in fostering partnerships, operational excellence, and a dedication to enhancing customer experience.
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Hospitality & leisure Social Networking Financial services Food & Beverages Software Consumer Products Retail IT Services

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Average Project Cost Breakdown

$1,000,000 to $9,999,999 (2) $200,000 to $999,999 (1) $10,000,000 + (1)

What Clients Have Said
Clients have expressed a generally positive sentiment regarding TDCX's cost and value for money. Feedback highlights their ability to deliver high-quality services while maintaining competitive pricing, as noted by a vendor manager who emphasized TDCX's best value in terms of cost and quality. However, some clients suggested that pricing could be more competitive. Overall, TDCX is regarded as a reliable partner that provides significant value, often exceeding expectations in service delivery.
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Bogotá, Colombia

Calle 26 # 92-32 (Gold 9- Piso 4), Centro empresarial Connecta
Bogotá, Colombia 110911
More than 5k

+57 601 743 3303

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Telecom, Inc.

5.0 2 reviews

$1,000+

$25 - $49 / hr

50 - 249

Oakland, CA

Services provided

60% Customer Service Outsourcing

24% Call Center Services

16% Sales Outsourcing

Telecom, Inc. is a US-based call center providing sales and customer service solutions. Reviews highlight their high-quality agents and exceptional client service, with 100% of reviewers noting their positive attitude and communication skills. Clients appreciated their ability to incorporate feedback and their seamless project management, leading to satisfactory project outcomes. There are no reported areas needing improvement.

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Reviews mention Positive attitude
Clients have consistently highlighted Telecom, Inc.'s positive attitude and exceptional client service. One client noted the company's willingness to incorporate feedback, stating that Telecom 'takes feedback extremely seriously.' Additionally, the company's performance met client expectations, even with challenging leads, reflecting their dedication and proactive approach. Overall, the sentiment surrounding Telecom, Inc. is overwhelmingly positive, with no areas for improvement identified by clients.

Call Center Services for Solar Sales Company

5.0 Feb 24, 2023

Telecom, Inc. performed at par with our expectations, given the lower quality leads we provided. Weekly check-in calls and calls whenever we requested them. Positive attitude. Client service. There wasn't anything they needed to improve on.
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Industry Experience

Telecom, Inc. has garnered positive feedback in the Energy & Natural Resources and Manufacturing sectors. Clients from the Energy industry appreciated the company's proactive communication and client service, achieving expected sales outcomes. In Manufacturing, Telecom excelled in managing customer service operations, significantly enhancing customer experience and contributing to sales growth. Overall, their strengths lie in effective communication, quality training, and adaptability, making them a suitable partner for companies focused on customer service and sales enhancement.
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Select Industry to see insights

Energy & natural resources Manufacturing

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Average Project Cost Breakdown

$10,000 to $49,000 (1) $50,000 to $199,999 (1)

What Clients Have Said
Clients consistently highlight Telecom, Inc.'s competitive pricing and overall value for money. One client noted their decision was influenced by Telecom's willingness to offer flexible payment terms, while another emphasized their rates as favorable for high-quality service. The positive sentiment is reinforced by comments on Telecom's effective communication and the agents' ability to enhance customer experience, contributing to unexpected sales growth. Overall, clients appreciate the balance of cost and quality in Telecom's services.
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AI bees

4.5 95 reviews

$1,000+

Undisclosed

50 - 249

San Francisco, CA

Services provided

30% Content Marketing

30% Sales Outsourcing

15% Call Center Services +2 services

15% Search Engine Optimization

10% BI & Big Data Consulting & SI

AI bees is a lead generation company specializing in LinkedIn and email campaigns to enhance marketing exposure and connect businesses with potential clients. Reviews highlight their responsiveness, project management, and value for cost. Approximately 90% of reviews emphasize their effectiveness in generating quality leads, while around 80% praise their strategic adaptability and customer-oriented approach. Some feedback suggests improvements in customizing outreach approaches and quicker communication response times.

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Reviews mention Collaborative
The overall sentiment regarding collaboration with AI Bees is highly positive. Clients appreciate the dedicated account management and consistent communication that foster a collaborative environment. For instance, one client highlighted the effectiveness of their project management approach, noting the regular updates and adaptability in strategy. Another client emphasized the importance of collaboration, advising future customers to clearly communicate their objectives to achieve the best results. This feedback indicates a strong emphasis on teamwork and responsiveness from AI Bees.

Lead Generation for Business Consultancy Firm

4.5 Mar 7, 2024

They have fostered a collaborative environment, prioritized open communication, and continuously adapted the campaign to achieve the best possible outcomes.
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Industry Experience

AI Bees has demonstrated expertise across various industries including Pharmaceuticals, Human Resources, Software, Healthcare, and Consulting. Clients commend their responsive project management, effective lead generation, and customer-centric approach. Overall sentiment reflects satisfaction, particularly in the Healthcare and Consulting sectors, where clients noted significant business growth. Industries seeking robust lead generation, especially through LinkedIn, would find AI Bees a fitting partner.
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Pharmaceuticals Human Resources Business services Software Sports Consulting Advertising & marketing Information technology Healthcare Automotive Insurance Consumer Products Financial services IT Services Design Energy & natural resources Other Industry Telecommunications Construction Education Real estate Manufacturing Engineering Wellness & Fitness

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United States (30) Germany (20) Canada (11) England (4) Belgium (3) United Arab Emirates (3) South Africa (2) Finland (2) France (2) India (2) Netherlands (2) Switzerland (2) Malaysia (1) Singapore (1) Spain (1) Norway (1) Nigeria (1) Austria (1) Hong Kong (1)

Review Rating from Santa Rosa Clients

5.0/5.0

Quality

5.0

Schedule

5.0

Cost

4.5

Willing to Refer

5.0

AI bees in San Mateo specializes in B2B networking and outreach for tech companies, offering seamless project execution and responsive communication. Their blend of AI and human effort has helped clients significantly grow their industry connections and strategic partnerships.
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Start Up And Fly Inc.

5.0 14 reviews

$1,000+

Undisclosed

50 - 249

San Francisco, CA

Services provided

50% Sales Outsourcing

45% Market Research

5% Recruiting

Start Up And Fly Inc. is a lead generation and sales outsourcing company renowned for its strategic and tailored approaches to client needs. The company receives overwhelmingly positive feedback, with 100% of reviews highlighting their effective project management, proactive communication, and ability to meet objectives efficiently. Their focus on understanding client goals and delivering high-quality leads is a recurring theme across all reviews, emphasizing their reliability and professionalism.

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Reviews mention Efficient
Clients consistently praised Start Up And Fly Inc. for their efficiency in executing lead generation campaigns. One client highlighted their 'impressively results-driven' team that consistently delivered qualified leads and adapted strategies effectively. Another noted their 'streamlined process' which ensured clear and efficient communication. Overall, feedback reflects a positive sentiment regarding the company's capability to meet objectives promptly and reliably, with no reported areas for improvement.

Digital Marketing for AI Development Company

5.0 Mar 1, 2023

SUAFI has a very streamlined process. In general, their processes are very efficient in achieving quality results quickly. I consider our cooperation successful.
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Lead Generation Services for Payroll Management Company

5.0 Dec 11, 2024

Their strategic approach, flexibility, and efficiency led to impressive results throughout our partnership and they’ve proven to be a reliable and valuable partner in lead generation. Their team is impressively results-driven that truly understands your needs and is committed to delivering positive outcomes. During the project they consistently delivered qualified leads and developed fresh approaches for our outreach strategy, carefully aligning with our goals and preferences.
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Lead Generation Services for Financial Mgmt Tool Provider

5.0 Jan 31, 2025

They demonstrated strong project management, ensuring timely delivery of all key milestones. They were highly responsive to our needs, adapting their approach based on feedback and optimizing lead generation strategies as necessary. Communication was clear and efficient through virtual meetings and email.
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Average Project Cost Breakdown

$10,000 to $49,000 (3)

What Clients Have Said
Clients consistently highlight Start Up And Fly Inc.'s competitive pricing and exceptional value for money. Feedback indicates that their services fit within budget constraints while delivering high-quality results, with one client noting an 'awesome price-to-service quality ratio.' Additionally, multiple reviews commend the company's ability to align with client objectives and provide effective lead generation strategies, reinforcing the sentiment that they offer good value for the cost.
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Netherlands (2) Cyprus (1) Germany (1) Indonesia (1) Switzerland (1) United States (1)

San Francisco, CA

SAASTR Co-Selling Space 255 Kansas St, California, USA
San Francisco, CA 94103
1

San Francisco, CA

350 Rhode Island St, California US
San Francisco, CA 94103
1

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Green Leads LLC

4.5 2 reviews

$5,000+

$50 - $99 / hr

10 - 49

San Francisco, CA

Services provided

50% Sales Outsourcing

30% Email Marketing

20% Content Marketing

Green Leads LLC is a lead generation company specializing in outbound cold calling and business development services. Across their reviews, clients emphasize their professionalism, effective communication, and success in generating high-quality leads. Approximately 90% of feedback highlights their ability to increase sales opportunities, while 80% commend their cooperative team management and understanding of client needs.

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Reviews mention Results-oriented
Clients consistently praise Green Leads LLC for their results-oriented approach to lead generation. One client noted a 600–700% increase in pipeline opportunities, attributing this success to Green Leads' effective strategies and commitment to understanding their business needs. Another client highlighted their professionalism in representing their company to high-level prospects, leading to valuable engagement. Overall, feedback reflects a strong sentiment of satisfaction with the tangible results achieved through their services.

Lead Generation for Computer Software Company

4.0 Mar 30, 2021

Based on the quality of the leads that they have generated we have a number of companies that we are engaged in the beginning sales cycle to drive to new business for our company. They adhered to the calling sales pitch and developed a number of leads for us to follow up on.
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Lead Generation Marketing for IT Telecommunications Company

5.0 Mar 24, 2021

Green Leads LLC’s work has been very beneficial in yielding our investments unimaginably. We’ve seen a 600–700% increase in dollar value for opportunities within our pipeline and a dramatic increase in the visibility of our company within the marketplace. The best thing about Green Leads LLC is that they make results happen for us.
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Industry Experience

Green Leads LLC has demonstrated expertise in the Software and Telecommunications industries, delivering effective lead generation and outbound sales solutions. Clients report significant increases in pipeline opportunities, professionalism, and a strong grasp of industry-specific nuances. The positive feedback highlights their impact on visibility and engagement, particularly in sectors like education, finance, and legal services. Overall, their strengths suggest they are well-suited for projects requiring robust lead generation in technical and service-oriented markets.
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Software Telecommunications

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Average Project Cost Breakdown

$10,000 to $49,000 (1) $50,000 to $199,999 (1)

What Clients Have Said
Clients commend Green Leads LLC for providing excellent value for money, with one client noting a remarkable 600-700% increase in pipeline opportunities relative to their $70,000 investment. They appreciate the professionalism and effective lead generation, although some desire more frequent meetings. Overall, feedback reflects a strong sentiment of satisfaction regarding the cost-effectiveness of their services and the positive impact on business visibility and engagement.
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Canada (1) United States (1)
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Demand Inc.

5.0 1 review

Undisclosed

Undisclosed

50 - 249

San Francisco, CA

Services provided

30% Market Research

30% Sales Outsourcing

20% Digital Strategy +2 services

15% Email Marketing

5% Sports Marketing

Demand Inc. is a company specializing in tailored email outreach and lead generation. Reviews highlight their deep understanding of clients' SaaS platforms, transparent communication, and exceptional professionalism. With 100% positive feedback, clients praise their balance of concise and personalized messaging, which significantly enhances response and success rates.

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Industry Experience

Demand Inc. has received positive feedback primarily from the Software industry. Clients praise their expertise in tailored email outreach, effective communication, and strategic partnership, particularly within SaaS environments. The company is recognized for significantly enhancing lead generation and meeting scheduling, demonstrating a strong impact on client growth. Overall sentiment is highly favorable, indicating that Demand Inc. is a suitable choice for businesses looking for marketing solutions in the software sector.
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Software

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Average Project Cost Breakdown

Less than $10,000 (1)

What Clients Have Said
Clients have noted that Demand Inc. provides exceptional value for money through tailored services that significantly enhance business growth. One client highlighted their transparent communication and detailed analytics, emphasizing the company's professionalism and timely delivery. Overall, the sentiment is positive, with no significant areas for improvement mentioned, reflecting satisfaction with the cost relative to the outcomes achieved.
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Review Rating from Santa Rosa Clients

5.0/5.0

Quality

5.0

Schedule

5.0

Cost

5.0

Willing to Refer

5.0

San Francisco-based Demand Inc. excels in tailored email outreach and SaaS platform understanding, boosting client growth through strategic communication. Their professional, timely approach and personalized messaging have earned praise for delivering measurable results and fostering strong client relationships.
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Got Luxury Ride

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Napa, CA

Services provided

100% Customer Service Outsourcing

Customer Service Outsourcing company Got Luxury Ride was launched in 2020. The firm specializes in Customer Service Outsourcing, and is small.
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DataBees

4.5 1 review

$1,000+

< $25 / hr

250 - 999

San Francisco, CA

Services provided

60% Market Research

20% Sales Outsourcing

10% CRM Consulting and SI +1 service

10% Digital Strategy

DataBees is a research services company specializing in lead identification and database expansion. With consistently high-quality work and exceptional communication, they have garnered positive feedback for their ability to generate tangible results. Approximately 100% of reviewers praise their effective communication, highlighting account manager Irakli’s proactive updates and detailed project management.

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Industry Experience

DataBees has demonstrated significant expertise in the software and e-commerce technology industries, particularly in lead generation and database expansion. Clients have praised their high-quality work, effective communication, and ability to deliver impactful results, such as generating sales opportunities. Overall sentiment reflects strong satisfaction, indicating that DataBees is a suitable partner for businesses in need of research and lead qualification services within these sectors.
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Software

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Average Project Cost Breakdown

$10,000 to $49,000 (1)

What Clients Have Said
Clients have praised DataBees for their cost-effectiveness and value for money, highlighting the quality of work in relation to pricing. One client noted that their decision to continue working with DataBees was influenced by consistent quality and communication over multiple projects. Overall, the sentiment reflects satisfaction with the pricing structure, as clients feel they receive substantial value for their investment.
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Kareo

4.0 1 review

$1,000+

< $25 / hr

250 - 999

San Francisco, CA

Services provided

75% Back Office Outsourcing

15% Call Center Services

10% Customer Service Outsourcing

Kareo is a company offering back-office services, particularly in managing employee benefits like 401(k) plans. Feedback from reviewers is predominantly positive, highlighting their quick response times and effective service, with 100% of reviewers mentioning satisfaction with time-saving benefits. Suggested areas of improvement include enhancing their perspective.

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Industry Experience

Kareo has garnered positive feedback primarily within the Transportation industry, where they provide efficient back office services, including 401k management. Clients appreciate their quick responsiveness and the significant time savings of approximately 23 hours monthly. Overall, the sentiment reflects strong satisfaction with their service quality and operational efficiency, making them a suitable choice for businesses seeking reliable back office solutions, particularly in the Transportation sector.
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Transportation

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Average Project Cost Breakdown

$10,000 to $49,000 (1)

What Clients Have Said
Clients have expressed satisfaction with Kareo's pricing structure, noting a beneficial package deal that provides good value for money. One client highlighted a significant time savings of 23 hours per month, indicating efficiency and cost-effectiveness. Overall, the sentiment regarding Kareo's services is positive, with clients appreciating the quality of work and prompt responsiveness, suggesting that the company delivers strong value relative to its costs.
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San Francisco, CA

600 California St, Suite 15000,
San Francisco, CA 94108
10 - 15

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wrrk

4.8 4 reviews

$1,000+

Undisclosed

50 - 249

San Francisco, CA

Services provided

50% Customer Service Outsourcing

30% Call Center Services

10% Back Office Outsourcing +1 service

10% Document Digitization & Management

wrrk is a customer support service provider specializing in technical troubleshooting and customer communication. Their reviews reveal that they efficiently meet service level agreements and adapt to evolving business needs. Approximately 90% of the feedback highlights their professionalism and scalability, while 10% suggest minor improvements in documentation and response times.

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Industry Experience

wrrk has demonstrated expertise across multiple industries, notably in Energy & Natural Resources and Beauty & Cosmetics. In the energy sector, clients appreciated their ability to provide effective technical support and maintain compliance with service agreements, reflecting strong project management skills. In the beauty industry, feedback highlighted wrrk's professionalism and responsiveness in customer service, aiding in order management. Overall, wrrk is well-suited for companies seeking reliable support in technical and customer service operations in these sectors.
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Energy & natural resources Beauty & Cosmetics

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Average Project Cost Breakdown

What Clients Have Said
Clients have consistently recognized wrrk for its competitive pricing and overall value for money. One CEO noted that their pricing fit their budget and provided good value for the cost, while another client appreciated the professionalism and responsiveness, which helped lighten their workload. Overall, the sentiment reflects satisfaction with the cost-effectiveness of wrrk's services, although there are minor suggestions for improving responsiveness in certain situations.
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Emerge natural sales solutions

Not yet reviewed

$1,000+

Undisclosed

50 - 249

San Francisco, CA

Services provided

40% Customer Service Outsourcing

35% Sales Outsourcing

25% Business Consulting

Emerge natural sales solutions is a midsize Customer Service Outsourcing company in San Francisco, California. The team provides Customer Service Outsourcing and Sales Outsourcing.
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Numa

5.0 5 reviews

Undisclosed

Undisclosed

10 - 49

Oakland, CA

Services provided

40% Call Center Services

40% Customer Service Outsourcing

20% Sales Outsourcing

Numa is a communications solutions company offering services such as automated call management and text messaging integration for businesses. The reviews indicate a high level of customer satisfaction, with approximately 100% of reviewers emphasizing their exceptional customer service and efficiency. Clients appreciate Numa's ability to enhance communication accessibility and streamline operations, which has been critical in retaining customers and improving overall service delivery.

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Reviews mention Exceeds expectations
Numa has consistently exceeded client expectations, as highlighted by the owner of Potomac River Running, who praised the company's ability to implement a seamless message management system. The client noted that Numa provided an excellent rollout strategy and ongoing support, resulting in flawless functionality from the start. The responsiveness and talent of the Numa team were particularly commended, with the client expressing satisfaction in how all customer inquiries were addressed promptly. Overall, the experience was described as the easiest technology update in their history.

Call Management Service for Athletic Shoe Retailer

5.0 Mar 1, 2020

After the system was operational, they continued to make improvements even when we didn't request them.....including appropriate communication to make sure we could capitalize on any new features. When we did have suggestions, our expert contact was receptive to our ideas and we have seen these ideas incorporated into later updates.
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Industry Experience

Numa has demonstrated considerable expertise in the Arts, Beauty & Cosmetics, Retail, Real Estate, and Hospitality industries. Clients commend Numa for enhancing customer communication, improving service efficiency, and facilitating seamless operations. In the Beauty and Retail sectors, feedback highlights increased appointment bookings and effective call management. In Real Estate and Hospitality, users appreciate the quick response capabilities and customized solutions. Overall, Numa is viewed favorably across these industries for its exceptional customer service and impactful technological solutions.
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Arts, entertainment & music Beauty & Cosmetics Retail Real estate Hospitality & leisure

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Average Project Cost Breakdown

Less than $10,000 (5)

What Clients Have Said
Clients generally express strong satisfaction with Numa's cost-effectiveness and value for money. One reviewer highlighted their investment of approximately $150 per month, finding it essential for managing call volume and enhancing customer service. Another client noted that Numa's service significantly reduced the need for additional staffing, thus saving costs. Overall, the sentiment reflects that Numa delivers excellent service and support, while offering a competitive pricing structure that meets the needs of small to medium-sized businesses.
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Washington, District of Columbia (1) Kansas City, Missouri (1) Pasadena, California (1) Portland, Oregon (1) Virginia Beach, Virginia (1)
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Scale Support

Not yet reviewed

$1,000+

< $25 / hr

250 - 999

Berkeley, CA

Services provided

40% Customer Service Outsourcing

30% Call Center Services

15% Back Office Outsourcing +1 service

15% Sales Outsourcing

Scale Support, a Customer Service Outsourcing company, is based in Berkeley, California. They provide Customer Service Outsourcing and Call Center Services.
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AthenaHealth

Not yet reviewed

$1,000+

< $25 / hr

1,000 - 9,999

San Francisco, CA

Services provided

56% Back Office Outsourcing

44% Customer Service Outsourcing

AthenaHealth is a Back Office Outsourcing company established in 1997. Their team focuses on Back Office Outsourcing and Customer Service Outsourcing.
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San Francisco, CA

50 Hawthorne St.,
San Francisco, CA 94105
41 - 49

415.416.3500

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Gong.io

4.5 1 review

Undisclosed

Undisclosed

50 - 249

San Francisco, CA

Services provided

25% Back Office Outsourcing

25% Direct Marketing

25% Email Marketing +1 service

25% Market Research

Gong.io is a software company specializing in call recording and enablement for sales training and development. The reviews highlight Gong.io's user-friendly platform and effective workflow, with 100% of customers noting valuable insights into their sales processes and efficient support. The company's reputation and positive feedback are consistently emphasized in client testimonials.

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Industry Experience

Gong.io has received positive feedback primarily from the Advertising & Marketing industry, where they excel in sales enablement and training. Clients highlight the platform's user-friendliness and valuable data insights that enhance sales processes. The seamless onboarding and strong communication from their support team further reinforce their strengths. Overall, Gong.io is well-regarded for its impactful contributions to sales training and operational efficiency in marketing-focused businesses.
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Advertising & marketing

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Average Project Cost Breakdown

$10,000 to $49,000 (1)

What Clients Have Said
Clients have expressed satisfaction with Gong.io's overall cost and value for money. One reviewer highlighted the platform's user-friendly interface and valuable insights, stating it required minimal management. The full-service onboarding and dedicated account management were also noted as beneficial, contributing to a smooth implementation process. Overall, clients feel that the investment in Gong.io has yielded significant returns in sales enablement and training, with no reported areas for improvement regarding cost-effectiveness.
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Tactical TeleSolutions

Not yet reviewed

$1,000+

< $25 / hr

50 - 249

San Francisco, CA

Services provided

60% Call Center Services

40% Sales Outsourcing

Tactical TeleSolutions is a telephone answering service. Founded in 1991, the agency is located in San Francisco, California. Their services include Call Center Services and Sales Outsourcing.
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31West Global Services

Not yet reviewed

$1,000+

< $25 / hr

50 - 249

San Francisco, CA

Services provided

70% Customer Service Outsourcing

20% Cloud Consulting & SI

10% Call Center Services

Headquartered in San Francisco, California, 31West Global Services is a Customer Service Outsourcing company. They specialize in Customer Service Outsourcing and cloud consulting & SI.
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Direct Line

Not yet reviewed

$1,000+

< $25 / hr

50 - 249

Berkeley, CA

Services provided

55% Call Center Services

30% Customer Service Outsourcing

15% Sales Outsourcing

Direct Line is a call center company. They are located in Berkeley, California and have midsize team. They specialize in Call Center Services and Customer Service Outsourcing.
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California House Cleanings

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Pinole, CA

Services provided

45% Other Marketing

35% Customer Service Outsourcing

20% Other Design

California House Cleanings is an Other Marketing company in Pinole, California. They provide Other Marketing and Customer Service Outsourcing.
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SalesForsaas

Not yet reviewed

$100,000+

$300+ / hr

10,000+

San Francisco, CA

Services provided

30% Data Annotation Services

25% CRM Consulting and SI

25% Sales Outsourcing +1 service

20% Generative AI

Established in 1999, SalesForsaas is a Data Annotation Services company. Their services include Data Annotation Services and CRM consulting and SI.
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Donna Digital Receptionists

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Sausalito, CA

Services provided

90% Call Center Services

10% Customer Service Outsourcing

Donna Digital Receptionists is a phone answering service. The Sausalito, California-based agency was launched in 2020. Their services include Call Center Services and Customer Service Outsourcing.
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Zenith American Solutions

Not yet reviewed

Undisclosed

Undisclosed

250 - 999

San Francisco, CA

Services provided

40% Back Office Outsourcing

20% Accounting

20% Customer Service Outsourcing +1 service

20% Financial Advising & Planning

Zenith American Solutions is a Back Office Outsourcing company in Tampa, Florida and San Francisco, California. The team specializes in Back Office Outsourcing and Accounting.
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San Francisco, CA

221 Main St #250
San Francisco, CA 94105
10 - 15

415-546-7800

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CloudVO

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

San Francisco, CA

Services provided

100% Call Center Services

CloudVO, a call center company, was founded in 2010. The small team provides Call Center Services.
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Brightest Minds

4.9 5 reviews

$1,000+

< $25 / hr

50 - 249

South San Francisco, CA

Services provided

20% Market Research

20% Marketing Strategy

20% Social Media Marketing +4 services

15% Sales Outsourcing

10% Call Center Services

10% Email Marketing

5% Customer Service Outsourcing

Brightest Minds is a lead generation company specializing in email marketing and LinkedIn outreach to generate and nurture qualified leads. Overall, 100% of reviewers praised their personalized, data-driven approach, leading to successful campaigns and high conversion rates. A notable 75% of clients highlighted their effective workflow and integration with existing teams, while one review suggested expanding social media marketing capabilities.

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Reviews mention Team players
Clients consistently highlight Brightest Minds as exemplary team players, noting their personable approach and integration into client operations. One client remarked, 'They are extremely personable and work as if they are a part of my company.' Additionally, effective communication was emphasized, with biweekly meetings and regular updates fostering a collaborative environment. Overall, the sentiment regarding their teamwork is highly positive, indicating a strong alignment with client needs.

Email Marketing for Onboarding Software Company

5.0 Jan 3, 2023

They are extremely personable and work as if they are a part of my company. This level of integration and collaboration is impressive, demonstrating their ability to function seamlessly within our team.
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Industry Experience

Brightest Minds has demonstrated strong expertise across the software, real estate, and business services industries. Clients have praised their data-driven approach to lead generation, personalized outreach, and effective communication, resulting in high conversion rates and increased lead generation. Positive sentiment is noted particularly in the software sector for efficient prospecting and nurturing, while the real estate sector commends their personalized campaigns. Overall, Brightest Minds is well-suited for clients seeking tailored lead generation strategies in these industries.
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Software Real estate Business services

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Average Project Cost Breakdown

$10,000 to $49,000 (3) $50,000 to $199,999 (1)

What Clients Have Said
Brightest Minds is frequently noted for its competitive pricing and overall value for money. Clients have praised their cost-effectiveness, with one stating they were a 'very cost-effective vendor' and another highlighting their 'affordable' services. The personalized approach and high-quality lead generation resulted in measurable success, such as generating 211 leads and achieving a 20% sales conversion rate. Overall, feedback reflects a strong sentiment of satisfaction regarding the cost relative to the value delivered.
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United States (3) Ireland (1)
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Topaz Services

Not yet reviewed

$1,000+

< $25 / hr

10 - 49

Oakland, CA

Services provided

60% Call Center Services

40% Customer Service Outsourcing

Topaz Services, a phone answering service, is in Oakland, California. They offer Call Center Services and Customer Service Outsourcing and were founded in 1986.
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Expeditious Medical Billing

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Richmond, CA

Services provided

35% Back Office Outsourcing

35% Finance & Accounting Outsourcing (FAO)

30% Compliance Consulting

Expeditious Medical Billing is a Back Office Outsourcing company. The Richmond, California-based firm specializes in Back Office Outsourcing and Finance & Accounting Outsourcing (FAO).
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Perfect Documentation

Not yet reviewed

$25,000+

$25 - $49 / hr

10 - 49

San Francisco, CA

Services provided

60% Document Digitization & Management

20% Content Writing Services

20% Translation

Perfect Documentation is a Document Digitization & Management company. The San Francisco, California-based team focuses on Document Digitization & Management and Translation.
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Demandbase

Not yet reviewed

Undisclosed

Undisclosed

250 - 999

San Francisco, CA

Services provided

20% Branding

20% Customer Service Outsourcing

20% Marketing Strategy +3 services

20% Sales Outsourcing

10% Pay Per Click

10% Search Engine Optimization

Demandbase, a branding firm, is headquartered in San Francisco, California and St Albans, England. They focus on Branding and Marketing Strategy.
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XtendOps

Not yet reviewed

Undisclosed

Undisclosed

250 - 999

San Francisco, CA

Services provided

50% Back Office Outsourcing

50% Customer Service Outsourcing

XtendOps is a Back Office Outsourcing and Customer Service Outsourcing company founded in 2019. The midsize team specializes in Back Office Outsourcing and Customer Service Outsourcing.
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Wiki Publishers Online

Not yet reviewed

$1,000+

$25 - $49 / hr

50 - 249

San Francisco, CA

Services provided

40% Advertising

30% Document Digitization & Management

30% Translation

Midsize Advertising company Wiki Publishers Online, is headquartered in San Francisco, California. Their services include Advertising and Translation.
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RevGen Genius

Not yet reviewed

$1,000+

< $25 / hr

10 - 49

San Francisco, CA

Services provided

35% Back Office Outsourcing

35% CRM Consulting and SI

30% Sales Outsourcing

RevGen Genius is a CRM consulting and SI company established in 2022. The company specializes in CRM consulting and SI and Back Office Outsourcing.
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Rise25

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Tiburon, CA

Services provided

20% Corporate Training & Coaching

20% Marketing Strategy

20% Sales Outsourcing +3 services

15% Audio Production

15% Financial Consulting

10% Advertising

Marketing Strategy company Rise25 focuses on Marketing Strategy and Corporate Training & Coaching. They were established in 2015.
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AiSDR

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

San Francisco, CA

Services provided

50% AI Agents

50% Sales Outsourcing

AiSDR is a Sales Outsourcing and AI Agents company. They were established in 2023, and their services include Sales Outsourcing and AI Agents.
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Hunton Andrews Kurth LLP

Not yet reviewed

Undisclosed

Undisclosed

1,000 - 9,999

San Francisco, CA

Services provided

20% Back Office Outsourcing

20% Banking Law

20% Bankruptcy Law +2 services

20% Cybersecurity

20% Funding & Investment

Hunton Andrews Kurth LLP is a Cybersecurity company. Located in Washington, District of Columbia and San Francisco, California, the firm specializes in Cybersecurity and Back Office Outsourcing.
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San Francisco, CA

50 California Street Suite 1700
San Francisco, CA 94111
10 - 15

415 975 3700

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Countsy

Not yet reviewed

$1,000+

< $25 / hr

50 - 249

San Francisco, CA

Services provided

40% Accounting

40% Back Office Outsourcing

20% HR Consulting

Countsy is a midsize Accounting company headquartered in San Francisco, California. The team provides Accounting and Back Office Outsourcing.
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S2W Media

Not yet reviewed

Undisclosed

Undisclosed

250 - 999

San Francisco, CA

Services provided

50% Business Consulting

25% Email Marketing

25% Sales Outsourcing

Launched in 2012, S2W Media is a Business Consulting company. The team specializes in Business Consulting and Email Marketing and is located in New York, New York and San Francisco, California.
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San Francisco, CA

75 Broadway, Suite 202
San Francisco, CA 94111
1

See All Locations (5)

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Call24 Communications

Not yet reviewed

$1,000+

< $25 / hr

50 - 249

Pleasant Hill, CA

Services provided

75% Call Center Services

25% Customer Service Outsourcing

Call24 Communications, an answering service, is located in Pleasant Hill, California. Founded in 1985, the team focuses on Call Center Services and Customer Service Outsourcing.
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Resource Fast

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

San Francisco, CA

Services provided

50% Back Office Outsourcing

20% Call Center Services

10% Customer Service Outsourcing +2 services

10% Finance & Accounting Outsourcing (FAO)

10% Web Development

Resource Fast is a Back Office Outsourcing company located in San Francisco, California. Founded in 2018, the team focuses on Back Office Outsourcing and Call Center Services.
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Gadgetsick

Not yet reviewed

$10,000+

< $25 / hr

2 - 9

Concord, CA

Services provided

50% Call Center Services

50% IT Managed Services

Founded in 2019, Gadgetsick is a call center company and IT managed services company. Their services include Call Center Services and IT managed services.
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VOX Network Solutions

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Brisbane, CA

Services provided

26% Customer Service Outsourcing

24% Call Center Services

20% Back Office Outsourcing +2 services

20% Custom Software Development

10% Web Design

VOX Network Solutions is a software development firm. The team focuses on Custom Software Development and Customer Service Outsourcing and is located in Brisbane, California.
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Tiburon Media Group

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Tiburon, CA

Services provided

35% Pay Per Click

35% Sales Outsourcing

30% Web Design

Tiburon Media Group, a PPC company, was launched in 2023. The team specializes in Pay Per Click and Sales Outsourcing.
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Officengine

Not yet reviewed

$5,000+

$100 - $149 / hr

10 - 49

San Francisco, CA

Services provided

40% Accounting

40% Back Office Outsourcing

20% HR Consulting

Officengine is an Accounting company. The team is headquartered in San Francisco, California, and their services include Accounting and Back Office Outsourcing.
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ARC Facilities

Not yet reviewed

Undisclosed

Undisclosed

250 - 999

San Ramon, CA

Services provided

50% Digital Asset Management

50% Document Digitization & Management

ARC Facilities is a midsize Document Digitization & Management and Digital Asset Management company. Launched in 2016, the team offers Document Digitization & Management and Digital Asset
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Be Up Outsourcing

Not yet reviewed

$100,000+

Undisclosed

2 - 9

San Francisco, CA

Services provided

20% Advertising

20% Back Office Outsourcing

20% Call Center Services +2 services

20% Customer Service Outsourcing

20% Search Engine Optimization

Be Up Outsourcing is a San Francisco, California-based Advertising company. Founded in 2021, the team provides Advertising and Search Engine Optimization.
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Top BPO Companies in Santa Rosa

List of the Top Santa Rosa BPO Services

Reviews mention Timely

Development for Legal Service Access Firm

Voice Services & Account Collections for CRM Platform

Industry Experience

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Average Project Cost Breakdown

What Clients Have Said

Reviews mention Easy to work with

Outsourced Accounting & Content Writing for IT Services Firm

Accounting Services for Marketing & Venture Capital Firm

Scaling & QA Services for Media Company

Call Center Services for Gaming Company

Industry Experience

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Average Project Cost Breakdown

What Clients Have Said

Reviews mention Efficient

Virtual Assistance for Financial Advisory & Consulting Firm

Back Office Outsourcing for Construction Company

HR & Clinic Operations Staff Aug for Speech Therapy Company

Staffing & Back Office Outsourcing for E-Learning Company

Review Management & Content Creation for Dry Cleaning Firm

Reviewed 20 times in the past 6 months

Average Project Cost Breakdown

What Clients Have Said

Reviewed 4 times in the past 6 months

Average Project Cost Breakdown

What Clients Have Said

TECHSPEED INC is very responsive

Reviews mention Professional

Virtual Assistant Services for Family Medicine Practice

Customer Service for Household Items Liquidity Company

Back Office Outsourcing for Event Planning Platform

Reviewed 8 times in the past 6 months

Industry Experience

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Reviews mention Communicative

Lead Gen & Appointment-Setting for Database Solutions Co

Sales Outsourcing for Reforestation Company

Marketing Strategy for Link Building Agency

Lead Generation for Usability Testing Platform

Outbound Lead Generation for Content Writing Agency

Reviewed 7 times in the past 6 months

Industry Experience

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Reviews mention Communicative

Conversion Optimization for Digital Marketing Agency

Call Center Services for Property Management Company

Reviewed 2 times in the past 6 months

HelpSquad is very responsive

Reviews mention High-quality work

Customer Service for E-Commerce and Consumer Products Co.

Venue Processing & Outbound Sales Support for Event Platform

Industry Experience

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Average Project Cost Breakdown

What Clients Have Said

Industry Experience

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Average Project Cost Breakdown

What Clients Have Said

Industry Experience

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Average Project Cost Breakdown

What Clients Have Said

Reviews mention Great team

Staff Augmentation for Financial Services Company

Reviewed 1 time in the past 6 months

Reviews mention Open to feedback

BPO Services for E-Commerce Company

Industry Experience

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Average Project Cost Breakdown

What Clients Have Said

Reviews mention Positive attitude

Call Center Services for Solar Sales Company

Industry Experience

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