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Top BPO Companies in Santa Rosa

Ratings Updated: February 24, 2026

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Featured

What are Featured Providers?
Solvo Global

5.0 7 reviews
Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves Santa Rosa, CA

Services provided

30% Back Office Outsourcing

15% Call Center Services

10% Finance & Accounting Outsourcing (FAO) +5 services

10% HR Outsourcing

10% IT Staff Augmentation

10% Recruiting

10% Staffing

5% Sales Outsourcing

Solvo Global is a professional staffing and outsourcing company that provides services across various industries, including entertainment, technology, and legal services. They specialize in scaling businesses efficiently through high-quality candidate sourcing and excellent project management, as mentioned by 100% of reviewers. Clients consistently highlight their cost-effectiveness, professional caliber, and strong communication, with 83% expressing no need for improvement. Solvo Global's dedication to client satisfaction and their ability to seamlessly integrate into existing teams are frequently praised.

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Reviews mention Proactive
Clients have reported a strong sense of proactivity from Solvo Global's team, noting that employees consistently seek better processes and improvements. One client highlighted that their staff is 'extremely proactive' and that every process is now documented, which was lacking before the engagement. Overall, the sentiment reflects a high level of satisfaction with Solvo Global's ability to enhance operational efficiency and communication.

BPO Services for Management Consulting Firm

5.0 Nov 22, 2021

My employees are extremely proactive and are constantly looking for a better way to do things. Every process is now documented, something I did not have prior to working with Solvo.
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Industry Experience

Solvo Global has demonstrated expertise across various industries, including Arts & Entertainment, Sports, Legal, Information Technology, and Business Services. Clients commend their high-quality talent acquisition, effective communication, and professional project management. The overall sentiment reflects strong satisfaction, particularly in the Legal and Business Services sectors, where they have notably improved operational efficiency and cost-effectiveness. Their ability to customize solutions and provide skilled staff makes them a valuable partner for projects in these industries.
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Arts, entertainment & music Sports Legal Other Industry Information technology Business services

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Average Project Cost Breakdown

Less than $10,000 (2) $10,000 to $49,000 (1) $1,000,000 to $9,999,999 (1)

What Clients Have Said
Clients consistently commend Solvo Global for their exceptional value and cost-effectiveness. One client highlighted their 'most cost efficient way to hire and scale,' while another noted that Solvo's pricing was 'reasonable' and 'affordable.' Additionally, a CEO reported saving over $2 million annually through their services. Overall, the sentiment reflects high satisfaction with both the quality of service provided and the financial benefits realized, making Solvo Global a strong contender for cost-conscious businesses.
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Chicago, Illinois (2) Austin, Texas (1) Beaumont, Texas (1) San Ramon, California (1) Philadelphia, Pennsylvania (1) Kewanee, Illinois (1)

This provider is fluent in 2 languages:

English

Spanish

This provider is available in 8 time zones:

Colombia Time (COT)

Brazil Eastern Time (BET)

Central Standard Time (CST)

Eastern Standard Time (EST)

Pacific Standard Time (PST)

Mountain Standard Time (MST)

Canada Newfoundland Time (CNT)

Puerto Rico and US Virgin Islands Time (PRT)

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Hugo Inc.

5.0 28 reviews
Premier Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves Santa Rosa, CA

Services provided

25% Customer Service Outsourcing

20% Call Center Services

15% Back Office Outsourcing +4 services

10% Content Moderation Services

10% Data Annotation Services

10% Finance & Accounting Outsourcing (FAO)

10% Sales Outsourcing

Hugo Inc. | Top CX Provider is an outsourcing company specializing in customer experience (CX) and support services. The company consistently receives high praise for its effective project management and adaptability, with 100% of reviewers noting the team's ability to seamlessly integrate into existing operations. Approximately 70% of the feedback highlights the company's impressive cultural fit and commitment to quality, with measurable outcomes like increased efficiency and customer satisfaction.

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Reviews mention Personable
Clients have consistently praised Hugo for their personable approach, which has notably simplified agent training and fostered strong relationships. One client emphasized that Hugo's unique style distinguishes them from typical BPOs, enhancing operational efficiency and allowing for a greater focus on business growth. Overall, the sentiment reflects a high level of satisfaction with Hugo's ability to connect and communicate effectively with their teams.

BPO & Customer Service Support for Financial Services Co

4.5 Jun 27, 2024

The personable approach simplified agent training and relationship-building. Unlike typical BPOs, Hugo streamlined our support infrastructure, allowing us to focus on core business growth.
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Industry Experience

Hugo Inc. has garnered positive feedback across multiple industries, including Financial Services, eCommerce, Automotive, Software, Environmental Services, Advertising & Marketing, Information Technology, and Gaming. Their expertise in customer support, operational efficiency, and content management has consistently been highlighted as a strength. Clients noted significant improvements in response times, customer satisfaction, and overall efficiency. Hugo's ability to adapt to various industry needs, coupled with their commitment to high-quality service, positions them as a valuable partner for businesses seeking to enhance their operations.
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Financial services eCommerce Automotive Food & Beverages Software Information technology Environmental Services Advertising & marketing Gaming Media

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Average Project Cost Breakdown

$50,000 to $199,999 (7) $200,000 to $999,999 (6) $10,000 to $49,000 (2)

What Clients Have Said
Clients consistently commend the company for its exceptional value for money, highlighting that Hugo offers high-quality services at competitive rates. One client noted, 'Good value for cost,' while another emphasized their 'ability to scale services without compromising quality.' Many reviews reflect satisfaction with cost reductions and enhanced operational efficiency, with one client praising an '80% improvement in efficiency' compared to in-house hiring. Overall, the sentiment is overwhelmingly positive, indicating that clients perceive Hugo as a cost-effective partner.
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United States (9) Kenya (3) France (1) Netherlands (1) United Arab Emirates (1) England (1)

This provider is fluent in 54 languages:

Mandarin

English

Spanish

Arabic

Bengali

Hindi

Russian

Portuguese

Japanese

German

Javanese

Korean

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This provider is available in 38 time zones:

Colombia Time (COT)

Near East Time (NET)

Middle East Time (MET)

China Taiwan Time (CTT)

Gulf Standard Time (GST)

Brazil Eastern Time (BET)

Greenwich Mean Time (GMT)

India Standard Time (IST)

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Remote CoWorker

4.8 173 reviews
Premier Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves Santa Rosa, CA

Services provided

45% Back Office Outsourcing

15% Finance & Accounting Outsourcing (FAO)

10% Call Center Services +3 services

10% Customer Service Outsourcing

10% HR Consulting

10% Sales Outsourcing

Remote CoWorker is a virtual assistant service provider specializing in administrative support, social media management, and project coordination. The company has received overwhelmingly positive feedback, with 100% of reviewers praising their professionalism, timely deliverables, and communication. Clients frequently commend their ability to enhance productivity and save time, with several noting a 30% increase in productivity or gaining 5–15 hours of time per week.

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Reviews mention Helpful
Clients consistently express positive sentiment regarding Remote CoWorker's helpfulness. For instance, a Co-Owner noted their Virtual Assistant's timely responses and effective communication, enhancing operational consistency. Similarly, the CEO of Tadpole Press commended the assistant's eagerness to help. The feedback highlights the team's responsiveness to client needs and their proactive approach to problem-solving, with one client emphasizing the exceptional communication and technical skills of the team, reinforcing the overall sentiment of satisfaction and support throughout the engagement.

Staff Augmentation for Digital Marketing Agency

5.0 Apr 4, 2024

Both Sean and Juana have been very helpful in working around my schedule. The project manager actually helps take your company's SOPs and train the VAs.
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Back-Office Support Services for Healthcare Company

4.5 Jul 18, 2023

Project management is very attentive and delivers items on time. They have been a huge help during onboarding!
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Staff Augmentation for Bookkeeping Company

5.0 Dec 5, 2022

With Joy's help, we were able to focus more on the bookkeeping and the client's meeting. Joy handles phone calls and other admin tasks. They have amazing employees ready to help clients like me.
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Marketing & Virtual Assistant Help for Video Marketing Co

5.0 Jun 13, 2021

Ryan has been nothing short of attentive, helpful, courteous, and supportive. I'm impressed by how responsive they are to everything.
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Virtual Assistant for Writing Competition Hosting Company

5.0 Sep 17, 2025

Our assistant, Shaira, works very quickly and is always eager to be helpful. Remote CoWorker has been receptive to our requests. We appreciate that Remote CoWorker provides both an assistant and a manager for our project.
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18 of 18 reviews are 5 stars

Less than $10,000 avg. project cost

Reviewed 18 times in the past 6 months
In the past six months, Remote CoWorker has received overwhelmingly positive feedback from clients across various industries. Clients praised their responsiveness, professionalism, and ability to deliver tasks on time. For instance, a CEO noted a 30% productivity increase due to effective administrative support, while another client highlighted the seamless onboarding of a virtual assistant. Overall, clients expressed satisfaction with the quality of service and the alignment of Remote CoWorker's values with their own, with no significant areas for improvement mentioned.
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Industry Experience

Remote CoWorker has effectively served various industries including Real Estate, Legal, Medical, and Business Services, demonstrating notable expertise in administrative support, lead generation, and CRM management. Clients commend their responsiveness, timely delivery, and ability to match specific needs with skilled virtual assistants. Overall sentiment is highly positive, with clients reporting increased productivity and operational efficiency across sectors. This provider is particularly adept for businesses seeking reliable administrative assistance, client communication, and marketing support.
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Business services Medical Plumbing Consulting Contracting HVAC Transportation Manufacturing Other industries Hospitality & leisure Nonprofit Insurance Restaurants Education Arts, entertainment & music eCommerce Financial services Construction Beauty & Cosmetics Retail Software Information technology IT Services Food & Beverage Consumer products & services Consumer Products Automotive Food & Beverages Other Industry Wellness & Fitness Environmental Services Design Media Healthcare Sports Publishing Advertising & marketing Energy & natural resources Legal Real estate

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United States (106) Canada (4) United Arab Emirates (2) Australia (1) Belgium (1) Ireland (1) England (1)

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TECHSPEED INC

4.9 18 reviews
Premier Verified

$1,000+

< $25 / hr

50 - 249

Serves Santa Rosa, CA

Services provided

20% Back Office Outsourcing

15% Customer Service Outsourcing

15% Data Annotation Services +5 services

15% Document Digitization & Management

10% Call Center Services

10% Content Moderation Services

10% Litigation Support Services

5% Transcription

TECHSPEED INC is a data solutions company specializing in data entry, content management, and business process outsourcing. The company is praised for its professionalism and adaptability, with 100% of clients highlighting their responsiveness and 90% appreciating their ability to deliver on time. Clients commend their excellent project management and flexibility, noting a strong customer-first mindset. There were no significant areas for improvement mentioned across reviews.

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Reviews mention Easy to work with
Clients express a highly positive sentiment regarding their ease of collaboration with TechSpeed Inc. One client noted, 'It has been very easy to work with them,' highlighting the company's responsive communication and adaptability. The high-touch approach and understanding of client needs were also praised, distinguishing TechSpeed from competitors. Overall, the feedback underscores a strong impression of professionalism and client-centric service, contributing to a favorable working relationship.

Staff Augmentation for Fixed Cost Reduction Firm

4.5 Dec 6, 2022

The workflow between our team and theirs was very easy. Their willingness to remain flexible and helpful was impressive.
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Back-Office Outsourcing for Needlework Shop

5.0 Aug 22, 2025

We have a weekly video touchbase with them. They always respond quickly and pivot as needed. Not that I can think of. It has been very easy to work with them.
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3 of 3 reviews are 5 stars

Unknown avg. project cost

Reviewed 3 times in the past 6 months
In the past six months, TECHSPEED INC has received overwhelmingly positive feedback from clients. Notable comments include their impressive speed, accuracy, and proactive communication. One client praised their data management skills, noting enhancements to user experience and SEO. Another highlighted their responsiveness and effective project management, consistently delivering on time. Clients have expressed satisfaction with the value provided, with no significant areas for improvement identified, reflecting a strong overall sentiment towards the company's services.
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Industry Experience

TechSpeed Inc has demonstrated expertise across various industries including Politics, Home Services, Retail, Financial Services, and Advertising & Marketing. Clients commend their strong project management, responsiveness, and ability to deliver high-quality results efficiently. Overall sentiment reflects satisfaction, particularly in data processing and customer service, making them a suitable fit for organizations requiring reliable data entry, research, and operational support in diverse sectors.
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Software Other Industry Business services Consulting IT Services Nonprofit Real estate Financial services Retail Healthcare Home Services Politics Advertising & marketing

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Average Project Cost Breakdown

Less than $10,000 (6) $10,000 to $49,000 (5)

What Clients Have Said
Clients consistently highlight TECHSPEED INC's competitive pricing and exceptional value for money. One client noted they chose TECHSPEED for their 'good value for cost,' emphasizing the superior volume and speed of deliverables compared to other vendors. Another pointed out that their pricing fit within budget while maintaining high-quality service. Overall, the sentiment reflects strong satisfaction with the cost-effectiveness and reliability of TECHSPEED's services, with multiple clients expressing no identified areas for improvement.
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Wing Assistant

4.7 36 reviews

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Premier Verified

$1,000+

< $25 / hr

50 - 249

Berkeley, CA

Services provided

40% Back Office Outsourcing

20% Call Center Services

20% Customer Service Outsourcing +1 service

20% Sales Outsourcing

Wing Assistant is a company specializing in providing virtual assistant services, including customer service, administrative support, community management, and lead generation. Based on the reviews, approximately 80% of clients express satisfaction with Wing Assistant's services, highlighting their cost-effectiveness, high ratings, and ability to integrate seamlessly into existing workflows. However, around 20% of reviews indicate room for improvement in supervision, credential verification, and customer support responsiveness.

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5 of 8 reviews are 5 stars

Less than $10,000 avg. project cost

Reviewed 8 times in the past 6 months
Recent client feedback regarding Wing Assistant has been largely positive, highlighting their value for cost, seamless integration into existing workflows, and proactive communication. Clients noted impressive metrics, such as exceeding call answer goals and timely completion of tasks. However, some concerns were raised about the selection process for virtual assistants and the need for better project management in certain cases. Overall, clients appreciate the efficiency and reliability of Wing Assistant’s services.
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Industry Experience

Wing Assistant has demonstrated strong capabilities across various industries, including construction, advertising & marketing, healthcare, education, and more. Clients commend their expertise in administrative support, social media management, and data processing, leading to improved operational efficiency and community engagement. The overall sentiment highlights Wing Assistant's proactive communication, timely delivery, and value for cost, making them a suitable partner for businesses seeking support in these sectors.
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Information technology Advertising & marketing Software Education Medical Healthcare Construction Consulting Beauty & Cosmetics Business services Legal Arts, entertainment & music Nonprofit Real estate Financial services Human Resources Logistics & Supply Chain Other Industry Manufacturing Home Services

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United States (28) Canada (2) Puerto Rico (1) England (1)

This provider is fluent in 1 language:

English

This provider is available in 6 time zones:

Greenwich Mean Time (GMT)

Central Standard Time (CST)

Eastern Standard Time (EST)

Pacific Standard Time (PST)

Australia Central Time (ACT)

Australia Eastern Time (AET)

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Review Rating from Clients

5.0/5.0

Quality

5.0

Schedule

5.0

Cost

5.0

Willing to Refer

5.0

San Francisco-based clients praise Wing Assistant for their reliable, detail-oriented data logging and process automation, enabling early-stage companies like Dispatch Goods to save time and focus on strategic tasks. Their adaptable team ensures smooth workflows, though billing clarity could improve.
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Martal Group

4.8 105 reviews
Premier Verified

$1,000+

$25 - $49 / hr

250 - 999

San Francisco, CA

Services provided

70% Sales Outsourcing

10% AI Agents

10% Call Center Services +1 service

10% Email Marketing

Martal Group is a lead generation and business development company specializing in B2B outreach through multi-channel strategies, including LinkedIn, email campaigns, and cold calling. The reviews indicate a high level of satisfaction, with approximately 90% positive feedback. Clients appreciate their project management, professionalism, and ability to seamlessly integrate with client teams, though some suggest room for improvement in campaign metrics transparency and lead targeting refinements.

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Reviews mention Accessible
Overall, clients have expressed a positive sentiment regarding Martal Group's accessibility and responsiveness. Feedback highlights their professionalism and proactive approach, with clients noting that the team was 'always available' and 'receptive to feedback.' One client stated, 'They were always available to answer any of our questions and provide guidance whenever we needed it.' This consistent availability and commitment to customer satisfaction have been key factors in their successful collaborations.

Sales Outsourcing & Mktg for Decentralized Talent Society

4.5 Jan 11, 2024

They have been very professional and proactive since the beginning of our collaboration. They have been always available and doing more than needed with a quite proactive approach. Very professional team who is well-experienced within their fields.
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Lead Generation for Automated Proctoring Solutions Provider

5.0 Mar 6, 2023

They were always available to answer any of our questions and provide guidance whenever we needed it. They were also receptive to feedback and made adjustments to their approach to ensure that our needs were met. Their commitment to delivering a high-quality service and responding to customer needs in a timely manner is truly remarkable.
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Lead Generation for Custom Software Developers

5.0 Mar 14, 2021

The fractional VP of sales was readily available for conversations with our team and he was always willing to tailor his services to our needs. Our best impression from our partnership was the quick turnaround.
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Lead Generation Services for 3D Visualization Company

5.0 Feb 10, 2021

We had weekly calls and daily email and WhatsApp chat. The team responsiveness and constant availability proved to be an effective form of communication. Their ability to articulate our services through technological resources is instrumental in winning more clients.
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7 of 8 reviews are 5 stars

$10,000 – $49,000 avg. project cost

Reviewed 8 times in the past 6 months
Recent reviews of Martal Group reflect a strong overall sentiment, highlighting their effectiveness in lead generation and appointment setting. Clients praised their organized and communicative approach, noting that their team feels like an extension of the client's own staff. Specific feedback included the impressive ability to generate qualified leads and improve brand visibility, with one client stating, "Martal Group was instrumental in helping us build a consistent top-of-funnel pipeline." Areas for improvement mentioned included earlier testing of messaging variants and targeting larger companies.
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Industry Experience

Martal Group has demonstrated significant expertise in various sectors, including Advertising & Marketing, Information Technology, and Telecommunications. Clients praised their lead generation capabilities, effective communication, and tailored outreach strategies that align with specific industry needs. The overall sentiment is positive, highlighting their ability to generate qualified leads and secure appointments, particularly in IT and B2B markets. Organizations seeking growth in these sectors would likely benefit from Martal's comprehensive approach and industry knowledge.
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Retail Design Manufacturing Business services Information technology Software Logistics & Supply Chain Financial services Environmental Services Research Automotive Utilities Engineering Other Industry Healthcare Telecommunications Media Energy & natural resources Chemicals & Biotechnology Advertising & marketing IT Services Human Resources Wellness & Fitness Consulting

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San Francisco, CA

100 Pine St #1250
San Francisco, CA 94111
41 - 49

18885577769

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Featured

What are Featured Providers?
HelpSquad

5.0 11 reviews
Premier Verified

$1,000+

< $25 / hr

250 - 999

Serves Santa Rosa, CA

Services provided

40% Back Office Outsourcing

30% Call Center Services

30% Customer Service Outsourcing

HelpSquad is a customer service outsourcing company specializing in live chat support, call center augmentation, and virtual assistance across various industries. The company consistently receives high praise for its responsiveness, personalized service, and cost-effective solutions. Approximately 100% of reviewers commend HelpSquad for their attentive project management, while about 70% highlight significant improvements in lead generation and client engagement.

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Reviews mention Detail-oriented
Clients consistently praise HelpSquad for their exceptional attention to detail, noting that tasks are completed on time and with great precision. One client highlighted, "the entire team communicates promptly and with great attention to detail," while another remarked on their impressive ability to avoid repeating mistakes, stating, "they've also never done the same mistake twice." Overall, the sentiment reflects a strong appreciation for HelpSquad's meticulous approach, contributing to enhanced service quality and operational efficiency.

Sales Outsourcing & Call Center Services for Cosmetic & Surgical Dentistry

5.0 Feb 12, 2024

We're impressed with their attention to detail. They've also never done the same mistake twice.
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Call Center Services for Property Management Company

5.0 Dec 10, 2025

Communication is exceptional. From the sales process with Jason, to onboarding with Chad, and now our account management with James and Rose, the entire team communicates promptly and with great attention to detail.
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Average Project Cost Breakdown

Less than $10,000 (3) $10,000 to $49,000 (3) $50,000 to $199,999 (1) $200,000 to $999,999 (1)

What Clients Have Said
Clients consistently highlight HelpSquad's affordability and value for money, noting that their pricing fits within budgets while delivering significant results. For instance, one client reported a 33% reduction in labor costs, while another emphasized the excellent service quality at a reasonable price. Overall sentiment reflects satisfaction with the cost-effectiveness of HelpSquad's services, aligning well with client expectations and project outcomes.
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More responsive than most other service providers

HelpSquad is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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Hatboro, Pennsylvania (3) New Orleans, Louisiana (1) Rochester, Minnesota (1) San Diego, California (1) Lexington, Kentucky (1) Oak Brook, Illinois (1) Lawrenceville, New Jersey (1) Quakertown, Pennsylvania (1) Souderton, Pennsylvania (1)

This provider is fluent in 3 languages:

English

Spanish

Filipino

This provider is available in 1 time zone:

Eastern Standard Time (EST)

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Boldr.

4.4 11 reviews
Verified

$1,000+

Undisclosed

1,000 - 9,999

Serves Santa Rosa, CA

Services provided

50% Customer Service Outsourcing

15% Back Office Outsourcing

15% Call Center Services +2 services

15% Employer of Record (EOR) Services

5% Data Annotation Services

Boldr. is a business process outsourcing (BPO) company providing services such as customer support, technical support, and HR solutions. Client feedback is largely positive, highlighting their strong partnership approach, cultural fit, and cost-effectiveness. Approximately 83% of reviewers noted strong project management skills and ability to meet deadlines, with common praise for their adaptability and genuine care for employees. Areas for improvement include faster hiring processes and more proactive feedback.

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0 of 1 reviews is 5 stars

Less than $10,000 avg. project cost

Reviewed 1 time in the past 6 months
Recent reviews indicate significant dissatisfaction with Boldr.'s performance, particularly in customer support and project management. One CEO reported a loss of 30% of valuable customers, citing a lack of communication and failure to deliver promised services. Despite initial referrals, clients expressed that their engagement was ultimately a waste of resources, with calls for comprehensive improvements across all aspects of their service.
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Industry Experience

Boldr. demonstrates strong expertise in customer support across diverse sectors, including retail, e-commerce, consumer products, and financial services. Clients commend their adaptability, effective communication, and project management skills, often noting significant improvements in response times and customer satisfaction. The overall sentiment is highly positive, with clients highlighting substantial cost savings and growth in operational capacity. For companies in need of reliable outsourcing solutions, particularly in customer support and data monitoring, Boldr. presents a compelling option.
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Other industries Consumer products & services Other Industry Retail Manufacturing Consumer Products Financial services

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Average Project Cost Breakdown

Less than $10,000 (1) $50,000 to $199,999 (1)

What Clients Have Said
Clients generally perceive Boldr. as providing good value for money, with several reviews highlighting significant cost savings. For instance, one client reported annual savings of $6 million due to Boldr.'s services, while another emphasized that their pricing fit the budget and offered good value. Overall, the sentiment is positive, with many clients appreciating the balance of quality service and affordability, although some noted areas for improvement in hiring speed.
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United States (7) Austria (1) Canada (1)

This provider is fluent in 3 languages:

English

Spanish

Filipino

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Big Outsource

5.0 46 reviews
Premier Verified

$10,000+

< $25 / hr

250 - 999

Serves Santa Rosa, CA

Services provided

40% Customer Service Outsourcing

30% Back Office Outsourcing

20% Call Center Services +1 service

10% Finance & Accounting Outsourcing (FAO)

Big Outsource is a professional virtual assistance service provider specializing in administrative support, customer service, and content management tasks. Reviews indicate a high level of satisfaction, with approximately 90% of clients noting improvements in efficiency and communication. Clients appreciate their proactive project management and seamless integration into existing workflows, though some desire more proactive tool suggestions and flexible support hours.

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4 of 4 reviews are 5 stars

$50,000 – $199,999 avg. project cost

Reviewed 4 times in the past 6 months
Recent reviews of Big Outsource highlight exceptional responsiveness and reliability, with clients noting significant improvements in their operational efficiency. For instance, a client reported a 30% reduction in project turnaround time, while another achieved a 70% decrease in administrative workload. Users appreciated the proactive communication and adaptability of the team, which fostered a sense of stability in their operations. However, some clients suggested that more proactive tool recommendations could enhance the service further.
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Industry Experience

Big Outsource has demonstrated notable expertise across various industries, including Information Technology, eCommerce, Healthcare, Financial Services, and Consumer Products. Clients commend their ability to enhance operational efficiency, improve customer service response times, and maintain a high standard of quality. Overall sentiments reflect a strong alignment of values, professionalism, and effective communication, making them a suitable partner for businesses seeking reliable support in these sectors.
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Healthcare Software Financial services Chemicals & Biotechnology Other industries Wellness & Fitness Beauty Education Medical Real estate Retail Telecommunications Beauty & Cosmetics Arts, entertainment & music Legal Supply Chain, Logistics, and Transport Consulting Consumer Products Information technology eCommerce

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More responsive than most other service providers

Big Outsource is responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
Get in Touch

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View projects from:

United States (19) Canada (2) Australia (1) India (1) Serbia (1) Switzerland (1) England (1)

This provider is fluent in 1 language:

English

This provider is available in 8 time zones:

Central European Time (CET)

Central Standard Time (CST)

Eastern Standard Time (EST)

Pacific Standard Time (PST)

Australia Central Time (ACT)

Australia Eastern Time (AET)

Mountain Standard Time (MST)

Singapore Standard Time (SGT)

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MyOutDesk

5.0 5 reviews
Premier Verified

Undisclosed

Undisclosed

1,000 - 9,999

Sacramento, CA

Services provided

30% Back Office Outsourcing

30% Customer Service Outsourcing

25% Sales Outsourcing +1 service

15% Finance & Accounting Outsourcing (FAO)

MyOutDesk is a company specializing in providing virtual assistant services, offering administrative support, customer service, IT assistance, and marketing solutions. Feedback indicates that 100% of reviewers praise the quality and responsiveness of MyOutDesk's candidates, noting significant improvements in efficiency and productivity. Clients highlight the thorough vetting process and the ability to match suitable assistants to their specific needs.

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Reviews mention Timely
The overall sentiment regarding timeliness in MyOutDesk's service is highly positive. Clients have noted the company's impressive speed in staffing, with one client mentioning that they interviewed quality candidates within two days and were hired within a week. Additionally, the timely delivery of project results and responsiveness to needs have been highlighted as key strengths, reinforcing their reputation for reliability in meeting deadlines.

Back Office Outsourcing for Hotel Company

5.0 Feb 7, 2025

Yes, and it's ongoing. When seeking a new employee, I interview in two days with quality candidates for all my needs. I was hired within a week.
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Industry Experience

MyOutDesk has garnered positive feedback across various industries, including Education, Financial Services, Hospitality & Leisure, and Fitness. Clients highlight their strengths in providing reliable virtual assistance, effective communication, and quick staffing solutions. In Education, they support administrative tasks for in-home services. In Financial Services, their virtual assistants enhance efficiency by handling repetitive tasks. In Hospitality, they streamline operations and customer service, while in Fitness, they assist with administrative duties. Overall, their expertise makes them a strong fit, particularly for businesses requiring administrative and operational support.
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Education Other Industry Hospitality & leisure Financial services

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Average Project Cost Breakdown

$10,000 to $49,000 (2)

What Clients Have Said
Clients consistently express satisfaction with MyOutDesk's cost-effectiveness and overall value for money. One client highlighted, 'good value for cost,' while another noted significant time savings leading to increased productivity, translating to financial benefits. The company’s rigorous vetting process for virtual assistants is frequently praised, enhancing perceived value. Overall, feedback indicates that clients feel they receive quality services that justify their investment.
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Greenville, South Carolina (1) Frisco, Texas (1) South Lake Tahoe, California (1) Scottsdale, Arizona (1)

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ALPS Team

Not yet reviewed

$1,000+

< $25 / hr

2 - 9

Santa Rosa, CA

Services provided

100% Back Office Outsourcing

ALPS Team is a Back Office Outsourcing company. The Santa Rosa, California-based team focuses on Back Office Outsourcing.
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BackOffice Technology Group

Not yet reviewed

$1,000+

< $25 / hr

10 - 49

Rohnert Park, CA

Services provided

40% Back Office Outsourcing

20% Application Testing

20% Cybersecurity +1 service

20% IT Managed Services

In Rohnert Park, California, BackOffice Technology Group is a small Back Office Outsourcing company. Their services include Back Office Outsourcing and IT managed services.
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Telegenisys Inc

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Fairfield, CA

Services provided

45% Back Office Outsourcing

15% Customer Service Outsourcing

10% Business Consulting +3 services

10% Call Center Services

10% Financial Consulting

10% Sales Outsourcing

Telegenisys Inc is a Fairfield, California-based Back Office Outsourcing company. They focus on Back Office Outsourcing and Customer Service Outsourcing.
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ALLSTARSIT

4.9 43 reviews

$25,000+

$25 - $49 / hr

1,000 - 9,999

San Francisco, CA

Services provided

20% IT Staff Augmentation

10% Accounting

10% Back Office Outsourcing +7 services

10% Employer of Record (EOR) Services

10% Finance & Accounting Outsourcing (FAO)

10% IT Managed Services

10% Recruiting

10% Staffing

5% Customer Service Outsourcing

5% PEO/Employee Leasing

ALLSTARSIT is a staffing and BPO service provider specializing in building dedicated remote teams to enhance operational efficiency and support growth across global markets. With 100% of reviewers highlighting impressive project management, including clear communication and timely delivery, the company is renowned for its expertise in recruitment and its ability to provide end-to-end support, resulting in high employee retention rates and improved performance outcomes.

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1 of 1 reviews is 5 stars

Unknown avg. project cost

Reviewed 1 time in the past 6 months
Recent reviews for ALLSTARSIT indicate a highly positive sentiment, particularly regarding their BPO services and project management. Clients noted a 40% reduction in operational costs and a 95% employee retention rate. One reviewer highlighted the team's effective communication and agile response to changing priorities, while another praised their deep understanding of hiring markets, facilitating successful recruitment decisions. Overall, clients expressed satisfaction with ALLSTARSIT's ability to enhance operational efficiency and support growth.
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Industry Experience

ALLSTARSIT has demonstrated strong expertise across various industries, particularly in Information Technology, Telecommunications, Advertising & Marketing, and others. Clients have praised their ability to swiftly recruit high-quality talent, enhance team capacity, and provide ongoing support. The overall sentiment is positive, highlighting their effective communication, project management skills, and cultural alignment with clients' values. Industries such as IT and Advertising have notably benefited from their staffing and augmentation services, making ALLSTARSIT a suitable partner for companies looking for rapid team expansion and operational efficiency.
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Telecommunications Information technology Design Software Advertising & marketing IT Services Gaming Education eCommerce Human Resources Financial services Other Industry Business services Automotive Agriculture

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Average Project Cost Breakdown

$200,000 to $999,999 (6) Less than $10,000 (3) $1,000,000 to $9,999,999 (3) $10,000 to $49,000 (2) $50,000 to $199,999 (2) $10,000,000 + (1)

What Clients Have Said
The overall sentiment regarding ALLSTARSIT's cost and value for money is highly positive. Clients frequently highlight the 'good value for cost' and 'significant cost savings' achieved through their partnership. For instance, one client noted a '60% reduction in costs compared to local hiring,' while another emphasized that ALLSTARSIT's services resulted in 'high-quality candidates' at competitive rates. Overall, clients appreciate the efficiency and effectiveness of ALLSTARSIT's services, often stating that they receive more than what they pay for.
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Review Rating from Clients

5.0/5.0

Quality

5.0

Schedule

5.0

Cost

5.0

Willing to Refer

5.0

From San Francisco, clients appreciate ALLSTARSIT’s proficiency in providing staffing services, including sourcing specialized talent for tech startups. They emphasize the company's responsiveness, transparency, and ability to handle large-scale team expansions efficiently, ensuring project success across various technical domains.
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TDCX

4.8 12 reviews
Verified

$100,000+

Undisclosed

10,000+

Serves Santa Rosa, CA

Services provided

50% Customer Service Outsourcing

20% Sales Outsourcing

10% Business Consulting +2 services

10% Call Center Services

10% Content Moderation Services

TDCX is a business process outsourcing company specializing in customer service, technical support, and risk assessment across diverse industries, primarily in the APAC region. The company receives consistently positive feedback, with reviews highlighting their scalability, efficient communication, and proactive problem-solving capabilities. Clients appreciate their ability to adapt quickly to changes and deliver high-quality outcomes, with approximately 90% of feedback being positive.

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Reviews mention Unique expertise
Clients commend TDCX for their unique expertise in managing complex quality evaluations and customer support operations. One client highlighted their 'creative problem-solving' and 'innovative value-add propositions,' while another praised their 'strong problem-solving skill set' and proactive approach to identifying opportunities. Overall, the sentiment reflects a strong appreciation for TDCX's autonomy, reliability, and the exceptional outcomes they deliver, reinforcing their reputation as a trusted partner in the APAC region.

BPO Services for Tech Company

5.0 May 25, 2022

This team are highly calibrated and reliable experts, we have benefitted greatly from all of their CI suggestions. Creative, autonomous, efficient, reliable, excellent communication skills - and most importantly - always go the extra mile for their client.
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Call Center Services for Global Tech Company

5.0 Jun 25, 2021

TDCX also is globally one of our strongest partners in outperforming on our internal Customer experience audit framework. We have a robust KPI measurement across CSAT, Timeliness, TATs, Customer journey flow, etc and TDCX has delivered across the board with a strong team of experts leading these teams. TDCX has a high bar on operational rhythm and cadence - 90% of the time they run the business on their own without any intervention needed from our teams.
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Industry Experience

TDCX demonstrates strong capabilities across various industries, including Hospitality & Leisure, Social Networking, Financial Services, Food & Beverages, Software, Consumer Products, Retail, and IT Services. Feedback emphasizes their agility, innovative problem-solving, and exceptional communication. Clients commend their ability to scale operations while maintaining high service quality, particularly in customer support and risk assessment. Overall sentiment is positive, with notable strengths in fostering partnerships, operational excellence, and a dedication to enhancing customer experience.
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Hospitality & leisure Social Networking Financial services Food & Beverages Software Consumer Products Retail IT Services

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More responsive than most other service providers

TDCX is responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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Singapore (7) Germany (1) Spain (1) United States (1)

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Telecom, Inc.

5.0 2 reviews

$1,000+

$25 - $49 / hr

50 - 249

Oakland, CA

Services provided

60% Customer Service Outsourcing

24% Call Center Services

16% Sales Outsourcing

Telecom, Inc. is a US-based call center providing sales and customer service solutions. Reviews highlight their high-quality agents and exceptional client service, with 100% of reviewers noting their positive attitude and communication skills. Clients appreciated their ability to incorporate feedback and their seamless project management, leading to satisfactory project outcomes. There are no reported areas needing improvement.

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Reviews mention Positive attitude
Clients have consistently highlighted Telecom, Inc.'s positive attitude and exceptional client service. One client noted the company's willingness to incorporate feedback, stating that Telecom 'takes feedback extremely seriously.' Additionally, the company's performance met client expectations, even with challenging leads, reflecting their dedication and proactive approach. Overall, the sentiment surrounding Telecom, Inc. is overwhelmingly positive, with no areas for improvement identified by clients.

Call Center Services for Solar Sales Company

5.0 Feb 24, 2023

Telecom, Inc. performed at par with our expectations, given the lower quality leads we provided. Weekly check-in calls and calls whenever we requested them. Positive attitude. Client service. There wasn't anything they needed to improve on.
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Industry Experience

Telecom, Inc. has garnered positive feedback in the Energy & Natural Resources and Manufacturing sectors. Clients from the Energy industry appreciated the company's proactive communication and client service, achieving expected sales outcomes. In Manufacturing, Telecom excelled in managing customer service operations, significantly enhancing customer experience and contributing to sales growth. Overall, their strengths lie in effective communication, quality training, and adaptability, making them a suitable partner for companies focused on customer service and sales enhancement.
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Energy & natural resources Manufacturing

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Average Project Cost Breakdown

$10,000 to $49,000 (1) $50,000 to $199,999 (1)

What Clients Have Said
Clients consistently highlight Telecom, Inc.'s competitive pricing and overall value for money. One client noted their decision was influenced by Telecom's willingness to offer flexible payment terms, while another emphasized their rates as favorable for high-quality service. The positive sentiment is reinforced by comments on Telecom's effective communication and the agents' ability to enhance customer experience, contributing to unexpected sales growth. Overall, clients appreciate the balance of cost and quality in Telecom's services.
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AI bees

4.5 95 reviews

$1,000+

Undisclosed

50 - 249

San Francisco, CA

Services provided

30% Content Marketing

30% Sales Outsourcing

15% Call Center Services +2 services

15% Search Engine Optimization

10% BI & Big Data Consulting & SI

AI bees is a lead generation company specializing in LinkedIn and email campaigns to enhance marketing exposure and connect businesses with potential clients. Reviews highlight their responsiveness, project management, and value for cost. Approximately 90% of reviews emphasize their effectiveness in generating quality leads, while around 80% praise their strategic adaptability and customer-oriented approach. Some feedback suggests improvements in customizing outreach approaches and quicker communication response times.

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Reviews mention Receptive
Overall, client feedback reflects a highly receptive sentiment towards AI Bees. Clients commend the team's proactive communication and adaptability, noting that they were responsive to feedback and willing to adjust strategies as needed. For instance, one client highlighted AI Bees' integrity and their commitment to fulfilling agreed-upon standards, while another praised their flexibility and willingness to learn. This responsiveness has fostered a positive working relationship, resulting in successful project outcomes.

Lead Generation for Data Analytics Solutions Company

4.5 May 9, 2023

The project management was very good. They usually respond in less than 24 hours, they were very customer-centered and always listened to our suggestions and feedback. Not really, they always showed themselves very eager to work hand in hand with us, and to make all the necessary changes to accomplish the project´s goals.
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Branding & Lead Generation for HR Advisory Firm

4.0 Apr 16, 2025

They have great project management, great follow up, very reactive, always there to listen and adapt the strategy.
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Industry Experience

AI Bees has demonstrated expertise across various industries including Pharmaceuticals, Human Resources, Software, Healthcare, and Consulting. Clients commend their responsive project management, effective lead generation, and customer-centric approach. Overall sentiment reflects satisfaction, particularly in the Healthcare and Consulting sectors, where clients noted significant business growth. Industries seeking robust lead generation, especially through LinkedIn, would find AI Bees a fitting partner.
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Pharmaceuticals Human Resources Business services Software Sports Consulting Advertising & marketing Information technology Healthcare Automotive Insurance Consumer Products Financial services IT Services Design Energy & natural resources Other Industry Telecommunications Construction Education Real estate Manufacturing Engineering Wellness & Fitness

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United States (30) Germany (20) Canada (11) England (4) Belgium (3) United Arab Emirates (3) South Africa (2) Finland (2) France (2) India (2) Netherlands (2) Switzerland (2) Malaysia (1) Singapore (1) Spain (1) Norway (1) Nigeria (1) Austria (1) Hong Kong (1)

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Review Rating from Clients

5.0/5.0

Quality

5.0

Schedule

5.0

Cost

4.5

Willing to Refer

5.0

San Mateo-based AI bees excels in networking and lead generation for tech industry clients, delivering smooth project management and exceptional communication. They provide AI-driven and human-assisted solutions, successfully expanding professional networks and fostering partnerships for enterprise-level organizations.
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Start Up And Fly Inc.

5.0 14 reviews

$1,000+

Undisclosed

50 - 249

San Francisco, CA

Services provided

50% Sales Outsourcing

45% Market Research

5% Recruiting

Start Up And Fly Inc. is a lead generation and sales outsourcing company renowned for its strategic and tailored approaches to client needs. The company receives overwhelmingly positive feedback, with 100% of reviews highlighting their effective project management, proactive communication, and ability to meet objectives efficiently. Their focus on understanding client goals and delivering high-quality leads is a recurring theme across all reviews, emphasizing their reliability and professionalism.

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Industry Experience

Start Up And Fly Inc. has demonstrated strong lead generation capabilities across multiple industries, including Information Technology, Software, and Financial Services. Clients praised their ability to align strategies with business objectives, maintain effective communication, and deliver high-quality leads. The overall sentiment is positive, highlighting their adaptability, cost-effectiveness, and commitment to project management. Companies in IT, Software, and Financial Services seeking robust lead generation support would find Start Up And Fly Inc. to be a suitable partner.
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Information technology Software Financial services IT Services

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Average Project Cost Breakdown

$10,000 to $49,000 (3)

What Clients Have Said
Clients consistently highlight Start Up And Fly Inc.'s competitive pricing and exceptional value for money. Feedback indicates that their services fit within budget constraints while delivering high-quality results, with one client noting an 'awesome price-to-service quality ratio.' Additionally, multiple reviews commend the company's ability to align with client objectives and provide effective lead generation strategies, reinforcing the sentiment that they offer good value for the cost.
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Netherlands (2) Cyprus (1) Germany (1) Indonesia (1) Switzerland (1) United States (1)

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San Francisco, CA

SAASTR Co-Selling Space 255 Kansas St, California, USA
San Francisco, CA 94103
1

San Francisco, CA

350 Rhode Island St, California US
San Francisco, CA 94103
1

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Green Leads LLC

4.5 2 reviews

$5,000+

$50 - $99 / hr

10 - 49

San Francisco, CA

Services provided

50% Sales Outsourcing

30% Email Marketing

20% Content Marketing

Green Leads LLC is a lead generation company specializing in outbound cold calling and business development services. Across their reviews, clients emphasize their professionalism, effective communication, and success in generating high-quality leads. Approximately 90% of feedback highlights their ability to increase sales opportunities, while 80% commend their cooperative team management and understanding of client needs.

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Reviews mention Results-oriented
Clients consistently praise Green Leads LLC for their results-oriented approach to lead generation. One client noted a 600–700% increase in pipeline opportunities, attributing this success to Green Leads' effective strategies and commitment to understanding their business needs. Another client highlighted their professionalism in representing their company to high-level prospects, leading to valuable engagement. Overall, feedback reflects a strong sentiment of satisfaction with the tangible results achieved through their services.

Lead Generation for Computer Software Company

4.0 Mar 30, 2021

Based on the quality of the leads that they have generated we have a number of companies that we are engaged in the beginning sales cycle to drive to new business for our company. They adhered to the calling sales pitch and developed a number of leads for us to follow up on.
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Lead Generation Marketing for IT Telecommunications Company

5.0 Mar 24, 2021

Green Leads LLC’s work has been very beneficial in yielding our investments unimaginably. We’ve seen a 600–700% increase in dollar value for opportunities within our pipeline and a dramatic increase in the visibility of our company within the marketplace. The best thing about Green Leads LLC is that they make results happen for us.
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Industry Experience

Green Leads LLC has demonstrated expertise in the Software and Telecommunications industries, delivering effective lead generation and outbound sales solutions. Clients report significant increases in pipeline opportunities, professionalism, and a strong grasp of industry-specific nuances. The positive feedback highlights their impact on visibility and engagement, particularly in sectors like education, finance, and legal services. Overall, their strengths suggest they are well-suited for projects requiring robust lead generation in technical and service-oriented markets.
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Software Telecommunications

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Average Project Cost Breakdown

$10,000 to $49,000 (1) $50,000 to $199,999 (1)

What Clients Have Said
Clients commend Green Leads LLC for providing excellent value for money, with one client noting a remarkable 600-700% increase in pipeline opportunities relative to their $70,000 investment. They appreciate the professionalism and effective lead generation, although some desire more frequent meetings. Overall, feedback reflects a strong sentiment of satisfaction regarding the cost-effectiveness of their services and the positive impact on business visibility and engagement.
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Canada (1) United States (1)

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Demand Inc.

5.0 1 review

Undisclosed

Undisclosed

50 - 249

San Francisco, CA

Services provided

30% Market Research

30% Sales Outsourcing

20% Digital Strategy +2 services

15% Email Marketing

5% Sports Marketing

Demand Inc. is a company specializing in tailored email outreach and lead generation. Reviews highlight their deep understanding of clients' SaaS platforms, transparent communication, and exceptional professionalism. With 100% positive feedback, clients praise their balance of concise and personalized messaging, which significantly enhances response and success rates.

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Industry Experience

Demand Inc. has received positive feedback primarily from the Software industry. Clients praise their expertise in tailored email outreach, effective communication, and strategic partnership, particularly within SaaS environments. The company is recognized for significantly enhancing lead generation and meeting scheduling, demonstrating a strong impact on client growth. Overall sentiment is highly favorable, indicating that Demand Inc. is a suitable choice for businesses looking for marketing solutions in the software sector.
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Software

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Average Project Cost Breakdown

Less than $10,000 (1)

What Clients Have Said
Clients have noted that Demand Inc. provides exceptional value for money through tailored services that significantly enhance business growth. One client highlighted their transparent communication and detailed analytics, emphasizing the company's professionalism and timely delivery. Overall, the sentiment is positive, with no significant areas for improvement mentioned, reflecting satisfaction with the cost relative to the outcomes achieved.
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Review Rating from Clients

5.0/5.0

Quality

5.0

Schedule

5.0

Cost

5.0

Willing to Refer

5.0

Demand Inc. in San Francisco specializes in email outreach and SaaS solutions, providing timely, personalized communication that enhances lead engagement. Clients commend their professionalism, analytics, and collaborative approach, which have contributed to significant growth and successful project execution.
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Got Luxury Ride

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Napa, CA

Services provided

100% Customer Service Outsourcing

Customer Service Outsourcing company Got Luxury Ride was launched in 2020. The firm specializes in Customer Service Outsourcing, and is small.
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DataBees

4.5 1 review

$1,000+

< $25 / hr

250 - 999

San Francisco, CA

Services provided

60% Market Research

20% Sales Outsourcing

10% CRM Consulting and SI +1 service

10% Digital Strategy

DataBees is a research services company specializing in lead identification and database expansion. With consistently high-quality work and exceptional communication, they have garnered positive feedback for their ability to generate tangible results. Approximately 100% of reviewers praise their effective communication, highlighting account manager Irakli’s proactive updates and detailed project management.

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Industry Experience

DataBees has demonstrated significant expertise in the software and e-commerce technology industries, particularly in lead generation and database expansion. Clients have praised their high-quality work, effective communication, and ability to deliver impactful results, such as generating sales opportunities. Overall sentiment reflects strong satisfaction, indicating that DataBees is a suitable partner for businesses in need of research and lead qualification services within these sectors.
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Software

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Average Project Cost Breakdown

$10,000 to $49,000 (1)

What Clients Have Said
Clients have praised DataBees for their cost-effectiveness and value for money, highlighting the quality of work in relation to pricing. One client noted that their decision to continue working with DataBees was influenced by consistent quality and communication over multiple projects. Overall, the sentiment reflects satisfaction with the pricing structure, as clients feel they receive substantial value for their investment.
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Kareo

4.0 1 review

$1,000+

< $25 / hr

250 - 999

San Francisco, CA

Services provided

75% Back Office Outsourcing

15% Call Center Services

10% Customer Service Outsourcing

Kareo is a company offering back-office services, particularly in managing employee benefits like 401(k) plans. Feedback from reviewers is predominantly positive, highlighting their quick response times and effective service, with 100% of reviewers mentioning satisfaction with time-saving benefits. Suggested areas of improvement include enhancing their perspective.

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Industry Experience

Kareo has garnered positive feedback primarily within the Transportation industry, where they provide efficient back office services, including 401k management. Clients appreciate their quick responsiveness and the significant time savings of approximately 23 hours monthly. Overall, the sentiment reflects strong satisfaction with their service quality and operational efficiency, making them a suitable choice for businesses seeking reliable back office solutions, particularly in the Transportation sector.
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Transportation

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Average Project Cost Breakdown

$10,000 to $49,000 (1)

What Clients Have Said
Clients have expressed satisfaction with Kareo's pricing structure, noting a beneficial package deal that provides good value for money. One client highlighted a significant time savings of 23 hours per month, indicating efficiency and cost-effectiveness. Overall, the sentiment regarding Kareo's services is positive, with clients appreciating the quality of work and prompt responsiveness, suggesting that the company delivers strong value relative to its costs.
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San Francisco, CA

600 California St, Suite 15000,
San Francisco, CA 94108
10 - 15

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wrrk

4.8 4 reviews

$1,000+

Undisclosed

50 - 249

San Francisco, CA

Services provided

50% Customer Service Outsourcing

30% Call Center Services

10% Back Office Outsourcing +1 service

10% Document Digitization & Management

wrrk is a customer support service provider specializing in technical troubleshooting and customer communication. Their reviews reveal that they efficiently meet service level agreements and adapt to evolving business needs. Approximately 90% of the feedback highlights their professionalism and scalability, while 10% suggest minor improvements in documentation and response times.

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Industry Experience

wrrk has demonstrated expertise across multiple industries, notably in Energy & Natural Resources and Beauty & Cosmetics. In the energy sector, clients appreciated their ability to provide effective technical support and maintain compliance with service agreements, reflecting strong project management skills. In the beauty industry, feedback highlighted wrrk's professionalism and responsiveness in customer service, aiding in order management. Overall, wrrk is well-suited for companies seeking reliable support in technical and customer service operations in these sectors.
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Energy & natural resources Beauty & Cosmetics

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Average Project Cost Breakdown

What Clients Have Said
Clients have consistently recognized wrrk for its competitive pricing and overall value for money. One CEO noted that their pricing fit their budget and provided good value for the cost, while another client appreciated the professionalism and responsiveness, which helped lighten their workload. Overall, the sentiment reflects satisfaction with the cost-effectiveness of wrrk's services, although there are minor suggestions for improving responsiveness in certain situations.
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Emerge natural sales solutions

Not yet reviewed

$1,000+

Undisclosed

50 - 249

San Francisco, CA

Services provided

40% Customer Service Outsourcing

35% Sales Outsourcing

25% Business Consulting

Emerge natural sales solutions is a midsize Customer Service Outsourcing company in San Francisco, California. The team provides Customer Service Outsourcing and Sales Outsourcing.
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Numa

5.0 5 reviews

Undisclosed

Undisclosed

10 - 49

Oakland, CA

Services provided

40% Call Center Services

40% Customer Service Outsourcing

20% Sales Outsourcing

Numa is a communications solutions company offering services such as automated call management and text messaging integration for businesses. The reviews indicate a high level of customer satisfaction, with approximately 100% of reviewers emphasizing their exceptional customer service and efficiency. Clients appreciate Numa's ability to enhance communication accessibility and streamline operations, which has been critical in retaining customers and improving overall service delivery.

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Reviews mention Easy to work with
Clients have consistently praised Numa for being efficient and easy to work with. One client noted the seamless setup process and quick response times from their dedicated contact, emphasizing the convenience and effectiveness of the service. Another client highlighted the system's ability to enhance communication flexibility, allowing for better customer interactions without the need for additional staffing. Overall, the sentiment reflects a strong satisfaction with Numa's collaborative approach and user-friendly solutions.

Text Services for Salon

5.0 Mar 5, 2020

They are efficient and easy to work with.
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Phone Messaging Service for Surfside Grille

5.0 Feb 24, 2020

The workflow between our restaurant and Numa's project managers was virtually seamless. They worked with my schedule to set up initial calls and ensured we were guided through the process at every step until we were comfortable with everything.
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Industry Experience

Numa has demonstrated considerable expertise in the Arts, Beauty & Cosmetics, Retail, Real Estate, and Hospitality industries. Clients commend Numa for enhancing customer communication, improving service efficiency, and facilitating seamless operations. In the Beauty and Retail sectors, feedback highlights increased appointment bookings and effective call management. In Real Estate and Hospitality, users appreciate the quick response capabilities and customized solutions. Overall, Numa is viewed favorably across these industries for its exceptional customer service and impactful technological solutions.
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Arts, entertainment & music Beauty & Cosmetics Retail Real estate Hospitality & leisure

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Average Project Cost Breakdown

Less than $10,000 (5)

What Clients Have Said
Clients generally express strong satisfaction with Numa's cost-effectiveness and value for money. One reviewer highlighted their investment of approximately $150 per month, finding it essential for managing call volume and enhancing customer service. Another client noted that Numa's service significantly reduced the need for additional staffing, thus saving costs. Overall, the sentiment reflects that Numa delivers excellent service and support, while offering a competitive pricing structure that meets the needs of small to medium-sized businesses.
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Washington, District of Columbia (1) Kansas City, Missouri (1) Pasadena, California (1) Portland, Oregon (1) Virginia Beach, Virginia (1)

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Scale Support

Not yet reviewed

$1,000+

< $25 / hr

250 - 999

Berkeley, CA

Services provided

40% Customer Service Outsourcing

30% Call Center Services

15% Back Office Outsourcing +1 service

15% Sales Outsourcing

Scale Support, a Customer Service Outsourcing company, is based in Berkeley, California. They provide Customer Service Outsourcing and Call Center Services.
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AthenaHealth

Not yet reviewed

$1,000+

< $25 / hr

1,000 - 9,999

San Francisco, CA

Services provided

56% Back Office Outsourcing

44% Customer Service Outsourcing

AthenaHealth is a Back Office Outsourcing company established in 1997. Their team focuses on Back Office Outsourcing and Customer Service Outsourcing.
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San Francisco, CA

50 Hawthorne St.,
San Francisco, CA 94105
41 - 49

415.416.3500

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Gong.io

4.5 1 review

Undisclosed

Undisclosed

50 - 249

San Francisco, CA

Services provided

25% Back Office Outsourcing

25% Direct Marketing

25% Email Marketing +1 service

25% Market Research

Gong.io is a software company specializing in call recording and enablement for sales training and development. The reviews highlight Gong.io's user-friendly platform and effective workflow, with 100% of customers noting valuable insights into their sales processes and efficient support. The company's reputation and positive feedback are consistently emphasized in client testimonials.

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Industry Experience

Gong.io has received positive feedback primarily from the Advertising & Marketing industry, where they excel in sales enablement and training. Clients highlight the platform's user-friendliness and valuable data insights that enhance sales processes. The seamless onboarding and strong communication from their support team further reinforce their strengths. Overall, Gong.io is well-regarded for its impactful contributions to sales training and operational efficiency in marketing-focused businesses.
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Advertising & marketing

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Average Project Cost Breakdown

$10,000 to $49,000 (1)

What Clients Have Said
Clients have expressed satisfaction with Gong.io's overall cost and value for money. One reviewer highlighted the platform's user-friendly interface and valuable insights, stating it required minimal management. The full-service onboarding and dedicated account management were also noted as beneficial, contributing to a smooth implementation process. Overall, clients feel that the investment in Gong.io has yielded significant returns in sales enablement and training, with no reported areas for improvement regarding cost-effectiveness.
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Tactical TeleSolutions

Not yet reviewed

$1,000+

< $25 / hr

50 - 249

San Francisco, CA

Services provided

60% Call Center Services

40% Sales Outsourcing

Tactical TeleSolutions is a telephone answering service. Founded in 1991, the agency is located in San Francisco, California. Their services include Call Center Services and Sales Outsourcing.
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31West Global Services

Not yet reviewed

$1,000+

< $25 / hr

50 - 249

San Francisco, CA

Services provided

70% Customer Service Outsourcing

20% Cloud Consulting & SI

10% Call Center Services

Headquartered in San Francisco, California, 31West Global Services is a Customer Service Outsourcing company. They specialize in Customer Service Outsourcing and cloud consulting & SI.
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Direct Line

Not yet reviewed

$1,000+

< $25 / hr

50 - 249

Berkeley, CA

Services provided

55% Call Center Services

30% Customer Service Outsourcing

15% Sales Outsourcing

Direct Line is a call center company. They are located in Berkeley, California and have midsize team. They specialize in Call Center Services and Customer Service Outsourcing.
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California House Cleanings

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Pinole, CA

Services provided

45% Other Marketing

35% Customer Service Outsourcing

20% Other Design

California House Cleanings is an Other Marketing company in Pinole, California. They provide Other Marketing and Customer Service Outsourcing.
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SalesForsaas

Not yet reviewed

$100,000+

$300+ / hr

10,000+

San Francisco, CA

Services provided

30% Data Annotation Services

25% CRM Consulting and SI

25% Sales Outsourcing +1 service

20% Generative AI

Established in 1999, SalesForsaas is a Data Annotation Services company. Their services include Data Annotation Services and CRM consulting and SI.
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Donna Digital Receptionists

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Sausalito, CA

Services provided

90% Call Center Services

10% Customer Service Outsourcing

Donna Digital Receptionists is a phone answering service. The Sausalito, California-based agency was launched in 2020. Their services include Call Center Services and Customer Service Outsourcing.
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Zenith American Solutions

Not yet reviewed

Undisclosed

Undisclosed

250 - 999

San Francisco, CA

Services provided

40% Back Office Outsourcing

20% Accounting

20% Customer Service Outsourcing +1 service

20% Financial Advising & Planning

Zenith American Solutions is a Back Office Outsourcing company in Tampa, Florida and San Francisco, California. The team specializes in Back Office Outsourcing and Accounting.
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San Francisco, CA

221 Main St #250
San Francisco, CA 94105
10 - 15

415-546-7800

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CloudVO

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

San Francisco, CA

Services provided

100% Call Center Services

CloudVO, a call center company, was founded in 2010. The small team provides Call Center Services.
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Brightest Minds

4.9 5 reviews

$1,000+

< $25 / hr

50 - 249

South San Francisco, CA

Services provided

20% Market Research

20% Marketing Strategy

20% Social Media Marketing +4 services

15% Sales Outsourcing

10% Call Center Services

10% Email Marketing

5% Customer Service Outsourcing

Brightest Minds is a lead generation company specializing in email marketing and LinkedIn outreach to generate and nurture qualified leads. Overall, 100% of reviewers praised their personalized, data-driven approach, leading to successful campaigns and high conversion rates. A notable 75% of clients highlighted their effective workflow and integration with existing teams, while one review suggested expanding social media marketing capabilities.

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Reviews mention Team players
Clients consistently highlight Brightest Minds as exemplary team players, noting their personable approach and integration into client operations. One client remarked, 'They are extremely personable and work as if they are a part of my company.' Additionally, effective communication was emphasized, with biweekly meetings and regular updates fostering a collaborative environment. Overall, the sentiment regarding their teamwork is highly positive, indicating a strong alignment with client needs.

Email Marketing for Onboarding Software Company

5.0 Jan 3, 2023

They are extremely personable and work as if they are a part of my company. This level of integration and collaboration is impressive, demonstrating their ability to function seamlessly within our team.
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Industry Experience

Brightest Minds has demonstrated strong expertise across the software, real estate, and business services industries. Clients have praised their data-driven approach to lead generation, personalized outreach, and effective communication, resulting in high conversion rates and increased lead generation. Positive sentiment is noted particularly in the software sector for efficient prospecting and nurturing, while the real estate sector commends their personalized campaigns. Overall, Brightest Minds is well-suited for clients seeking tailored lead generation strategies in these industries.
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Software Real estate Business services

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Average Project Cost Breakdown

$10,000 to $49,000 (3) $50,000 to $199,999 (1)

What Clients Have Said
Brightest Minds is frequently noted for its competitive pricing and overall value for money. Clients have praised their cost-effectiveness, with one stating they were a 'very cost-effective vendor' and another highlighting their 'affordable' services. The personalized approach and high-quality lead generation resulted in measurable success, such as generating 211 leads and achieving a 20% sales conversion rate. Overall, feedback reflects a strong sentiment of satisfaction regarding the cost relative to the value delivered.
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United States (3) Ireland (1)

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Topaz Services

Not yet reviewed

$1,000+

< $25 / hr

10 - 49

Oakland, CA

Services provided

60% Call Center Services

40% Customer Service Outsourcing

Topaz Services, a phone answering service, is in Oakland, California. They offer Call Center Services and Customer Service Outsourcing and were founded in 1986.
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Expeditious Medical Billing

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Richmond, CA

Services provided

35% Back Office Outsourcing

35% Finance & Accounting Outsourcing (FAO)

30% Compliance Consulting

Expeditious Medical Billing is a Back Office Outsourcing company. The Richmond, California-based firm specializes in Back Office Outsourcing and Finance & Accounting Outsourcing (FAO).
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Perfect Documentation

Not yet reviewed

$25,000+

$25 - $49 / hr

10 - 49

San Francisco, CA

Services provided

60% Document Digitization & Management

20% Content Writing Services

20% Translation

Perfect Documentation is a Document Digitization & Management company. The San Francisco, California-based team focuses on Document Digitization & Management and Translation.
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Demandbase

Not yet reviewed

Undisclosed

Undisclosed

250 - 999

San Francisco, CA

Services provided

20% Branding

20% Customer Service Outsourcing

20% Marketing Strategy +3 services

20% Sales Outsourcing

10% Pay Per Click

10% Search Engine Optimization

Demandbase, a branding firm, is headquartered in San Francisco, California and St Albans, England. They focus on Branding and Marketing Strategy.
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XtendOps

Not yet reviewed

Undisclosed

Undisclosed

250 - 999

San Francisco, CA

Services provided

50% Back Office Outsourcing

50% Customer Service Outsourcing

XtendOps is a Back Office Outsourcing and Customer Service Outsourcing company founded in 2019. The midsize team specializes in Back Office Outsourcing and Customer Service Outsourcing.
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Wiki Publishers Online

Not yet reviewed

$1,000+

$25 - $49 / hr

50 - 249

San Francisco, CA

Services provided

40% Advertising

30% Document Digitization & Management

30% Translation

Midsize Advertising company Wiki Publishers Online, is headquartered in San Francisco, California. Their services include Advertising and Translation.
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RevGen Genius

Not yet reviewed

$1,000+

< $25 / hr

10 - 49

San Francisco, CA

Services provided

35% Back Office Outsourcing

35% CRM Consulting and SI

30% Sales Outsourcing

RevGen Genius is a CRM consulting and SI company established in 2022. The company specializes in CRM consulting and SI and Back Office Outsourcing.
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Rise25

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Tiburon, CA

Services provided

20% Corporate Training & Coaching

20% Marketing Strategy

20% Sales Outsourcing +3 services

15% Audio Production

15% Financial Consulting

10% Advertising

Marketing Strategy company Rise25 focuses on Marketing Strategy and Corporate Training & Coaching. They were established in 2015.
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AiSDR

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

San Francisco, CA

Services provided

50% AI Agents

50% Sales Outsourcing

AiSDR is a Sales Outsourcing and AI Agents company. They were established in 2023, and their services include Sales Outsourcing and AI Agents.
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Hunton Andrews Kurth LLP

Not yet reviewed

Undisclosed

Undisclosed

1,000 - 9,999

San Francisco, CA

Services provided

20% Back Office Outsourcing

20% Banking Law

20% Bankruptcy Law +2 services

20% Cybersecurity

20% Funding & Investment

Hunton Andrews Kurth LLP is a Cybersecurity company. Located in Washington, District of Columbia and San Francisco, California, the firm specializes in Cybersecurity and Back Office Outsourcing.
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San Francisco, CA

50 California Street Suite 1700
San Francisco, CA 94111
10 - 15

415 975 3700

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Countsy

Not yet reviewed

$1,000+

< $25 / hr

50 - 249

San Francisco, CA

Services provided

40% Accounting

40% Back Office Outsourcing

20% HR Consulting

Countsy is a midsize Accounting company headquartered in San Francisco, California. The team provides Accounting and Back Office Outsourcing.
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S2W Media

Not yet reviewed

Undisclosed

Undisclosed

250 - 999

San Francisco, CA

Services provided

50% Business Consulting

25% Email Marketing

25% Sales Outsourcing

Launched in 2012, S2W Media is a Business Consulting company. The team specializes in Business Consulting and Email Marketing and is located in New York, New York and San Francisco, California.
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San Francisco, CA

75 Broadway, Suite 202
San Francisco, CA 94111
1

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Call24 Communications

Not yet reviewed

$1,000+

< $25 / hr

50 - 249

Pleasant Hill, CA

Services provided

75% Call Center Services

25% Customer Service Outsourcing

Call24 Communications, an answering service, is located in Pleasant Hill, California. Founded in 1985, the team focuses on Call Center Services and Customer Service Outsourcing.
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Resource Fast

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

San Francisco, CA

Services provided

50% Back Office Outsourcing

20% Call Center Services

10% Customer Service Outsourcing +2 services

10% Finance & Accounting Outsourcing (FAO)

10% Web Development

Resource Fast is a Back Office Outsourcing company located in San Francisco, California. Founded in 2018, the team focuses on Back Office Outsourcing and Call Center Services.
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Gadgetsick

Not yet reviewed

$10,000+

< $25 / hr

2 - 9

Concord, CA

Services provided

50% Call Center Services

50% IT Managed Services

Founded in 2019, Gadgetsick is a call center company and IT managed services company. Their services include Call Center Services and IT managed services.
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VOX Network Solutions

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Brisbane, CA

Services provided

26% Customer Service Outsourcing

24% Call Center Services

20% Back Office Outsourcing +2 services

20% Custom Software Development

10% Web Design

VOX Network Solutions is a software development firm. The team focuses on Custom Software Development and Customer Service Outsourcing and is located in Brisbane, California.
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Tiburon Media Group

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Tiburon, CA

Services provided

35% Pay Per Click

35% Sales Outsourcing

30% Web Design

Tiburon Media Group, a PPC company, was launched in 2023. The team specializes in Pay Per Click and Sales Outsourcing.
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Officengine

Not yet reviewed

$5,000+

$100 - $149 / hr

10 - 49

San Francisco, CA

Services provided

40% Accounting

40% Back Office Outsourcing

20% HR Consulting

Officengine is an Accounting company. The team is headquartered in San Francisco, California, and their services include Accounting and Back Office Outsourcing.
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ARC Facilities

Not yet reviewed

Undisclosed

Undisclosed

250 - 999

San Ramon, CA

Services provided

50% Digital Asset Management

50% Document Digitization & Management

ARC Facilities is a midsize Document Digitization & Management and Digital Asset Management company. Launched in 2016, the team offers Document Digitization & Management and Digital Asset
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Be Up Outsourcing

Not yet reviewed

$100,000+

Undisclosed

2 - 9

San Francisco, CA

Services provided

20% Advertising

20% Back Office Outsourcing

20% Call Center Services +2 services

20% Customer Service Outsourcing

20% Search Engine Optimization

Be Up Outsourcing is a San Francisco, California-based Advertising company. Founded in 2021, the team provides Advertising and Search Engine Optimization.
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Top BPO Companies in Santa Rosa

List of the Top Santa Rosa BPO Services

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HelpSquad is very responsive

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Big Outsource is responsive

Reviews mention Timely

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Reviewed 1 time in the past 6 months

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