Top BPO Companies in Sacramento
66 Companies
List of the Top Sacramento BPO Services
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Featured
What are Featured Providers?
$1,000+< $25 / hr1,000 - 9,999Serves Sacramento, CAServices provided
25% Back Office Outsourcing20% Employer of Record (EOR) Services15% Customer Service Outsourcing +4 services10% Call Center Services10% HR Outsourcing10% Recruitment Process Outsourcing10% Sales OutsourcingSee all 44 projectsUnity Communications is a customer service outsourcing company that offers services such as customer support, billing management, and data processing. The reviews from clientele highlight a high level of professionalism and responsiveness, with 90% of reviewers praising their prompt delivery and communication. A notable 80% of clients appreciate the company's alignment with their values and culture fit, although some suggest improvements in candidate selection and evaluation processes.
1 of 1 reviews is 5 starsUnknown avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
In recent reviews, clients have praised Unity Communications for their effective customer service management and reliable project execution. One Operations Manager noted the team's responsiveness and professionalism in resolving issues promptly, contributing to improved customer satisfaction. Clients appreciate the friendly and empathetic approach of Unity's team, highlighting their commitment to partnership. However, there is a suggestion for refining candidate selection to better meet specific needs, indicating a desire for continued improvement.Was this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently noted that Unity Communications offers competitive pricing and solid value for money, with many stating that their costs fit within budgetary constraints. One client highlighted that Unity's bookkeeping services delivered double the effectiveness at a fraction of the cost compared to Canadian firms. Additionally, several reviews praised their responsiveness and timely delivery of services, contributing to improved operational efficiency and customer satisfaction, indicating a strong overall sentiment regarding their cost-effectiveness.Was this helpful?
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See All Locations (5)Gilbert, AZ
1530 E Williams Field Rd, 201-48
Gilbert, AZ 8529550 - 75
6027403991
$1,000+< $25 / hr1,000 - 9,999Serves Sacramento, CAServices provided
25% Customer Service Outsourcing20% Call Center Services15% Back Office Outsourcing +4 services10% Content Moderation Services10% Data Annotation Services10% Finance & Accounting Outsourcing (FAO)10% Sales OutsourcingSee all 28 projectsHugo Inc. | Top CX Provider is an outsourcing company specializing in customer experience (CX) and support services. The company consistently receives high praise for its effective project management and adaptability, with 100% of reviewers noting the team's ability to seamlessly integrate into existing operations. Approximately 70% of the feedback highlights the company's impressive cultural fit and commitment to quality, with measurable outcomes like increased efficiency and customer satisfaction.
Reviews mention Efficient
Client feedback highlights Hugo's remarkable efficiency in managing communications and scaling operations. For instance, one client noted their ability to reduce partner integration time from three weeks to one, while another emphasized the swift ramp-up of their call center team. Clients consistently praised Hugo's project management, with regular updates and transparent reporting enhancing decision-making. Overall, the sentiment is overwhelmingly positive, with clients appreciating Hugo's adaptability and seamless integration into their operations.-
Back Office Outsourcing for E-Commerce Co
5.0 Sep 24, 2024They've improved our back-office efficiency and compliance standards while demonstrating remarkable adaptability as we've expanded. Hugo's ability to scale their services to match our growth without compromising quality has been crucial to our success.
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Call Center Services for Automotive Company
5.0 Jun 27, 2024What we found most impressive about Hugo was their seamless integration into our existing operations while significantly enhancing our customer engagement capabilities. Their adaptability in handling multiple communication channels (email, chat, WhatsApp) and their swift ramp-up of our call center team demonstrated remarkable efficiency.
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Outsourced Accounting & Content Writing for IT Services Firm
4.5 Sep 11, 2023Hugo has been a game-changer for our business. Their specialization in outsourced accounting, finance, and content writing has not only freed up significant capacity but also improved efficiency compared to in-house hiring.
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CX Outsourcing for Financial Services Firm
5.0 Apr 25, 2025Hugo's project management has been great! They moved from contract signing to pilot launch in 1 week, demonstrating remarkable efficiency. Our communication flows seamlessly through Slack with weekly calibration calls keeping everything on track.
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Industry Experience
Hugo Inc. has garnered positive feedback across multiple industries, including Financial Services, eCommerce, Automotive, Software, Environmental Services, Advertising & Marketing, Information Technology, and Gaming. Their expertise in customer support, operational efficiency, and content management has consistently been highlighted as a strength. Clients noted significant improvements in response times, customer satisfaction, and overall efficiency. Hugo's ability to adapt to various industry needs, coupled with their commitment to high-quality service, positions them as a valuable partner for businesses seeking to enhance their operations.
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Financial services eCommerce Automotive Food & Beverages Software Information technology Environmental Services Advertising & marketing Gaming MediaWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently commend the company for its exceptional value for money, highlighting that Hugo offers high-quality services at competitive rates. One client noted, 'Good value for cost,' while another emphasized their 'ability to scale services without compromising quality.' Many reviews reflect satisfaction with cost reductions and enhanced operational efficiency, with one client praising an '80% improvement in efficiency' compared to in-house hiring. Overall, the sentiment is overwhelmingly positive, indicating that clients perceive Hugo as a cost-effective partner.Was this helpful?
See All Locations (2)Chicago, IL
401 North Michigan Avenue
Chicago, IL 606111001 - 2000
+16786547342
$1,000+< $25 / hr1,000 - 9,999Serves Sacramento, CAServices provided
45% Back Office Outsourcing15% Finance & Accounting Outsourcing (FAO)10% Call Center Services +3 services10% Customer Service Outsourcing10% HR Consulting10% Sales OutsourcingSee all 170 projectsRemote CoWorker is a virtual assistant company offering administrative, scheduling, and creative support services. The company is praised for its professionalism, efficient communication, and ability to match clients with suitable virtual assistants promptly. Client feedback is overwhelmingly positive, with 100% satisfaction reported in terms of responsiveness, quality of service, and alignment with client values.
Reviews mention Open to feedback
The feedback regarding Remote CoWorker's openness to feedback is highly positive. Clients appreciate their ability to take feedback well and learn quickly, as noted by one client who highlighted their impressive responsiveness. Additionally, the company's commitment to meeting deadlines and efficiency further reinforces their adaptability. Overall, the sentiment reflects a strong alignment with client needs and a willingness to adjust based on input.-
Review Management & Content Creation for Dry Cleaning Firm
5.0 Jul 19, 2023What did you find most impressive or unique about this company? Takes feedback well and learns quickly.
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21 of 21 reviews are 5 starsLess than $10,000 avg. project costRead 21 Recent ReviewsReviewed 21 times in the past 6 months
Recent feedback highlights a strong overall sentiment towards Remote CoWorker, emphasizing their responsiveness and effective project management. Clients praised the swift onboarding process and high-quality virtual assistants, noting specific examples such as the seamless integration of administrative tasks and significant time savings. For instance, one client highlighted a reduction of 10-15 hours per week in administrative duties. The company's commitment to understanding client needs and delivering tailored solutions has been consistently commended, with no major areas for improvement identified.Was this helpful?
Industry Experience
Remote CoWorker has garnered positive feedback across various industries, including Healthcare, Legal, Medical, and Business Services. Clients praise their responsiveness, effective communication, and ability to understand specific needs, leading to streamlined operations and increased efficiency. Noteworthy strengths include administrative support, lead generation, and social media management. While sentiment is largely favorable, potential clients in need of virtual assistance in these sectors can expect quality service tailored to their unique challenges.
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Business services Medical Consulting Contracting HVAC Transportation Manufacturing Other industries Hospitality & leisure Nonprofit Insurance Real estate Restaurants Education Arts, entertainment & music eCommerce Financial services Construction Beauty & Cosmetics Retail Software Information technology IT Services Food & Beverage Consumer products & services Consumer Products Automotive Food & Beverages Other Industry Wellness & Fitness Environmental Services Design Media Healthcare Sports Publishing Advertising & marketing Energy & natural resources LegalWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Client feedback highlights Remote CoWorker's strong value for money, with many noting that their pricing fits within budget while delivering high-quality services. One client emphasized, "good value for cost," while another mentioned the company provided "great candidates" for their needs. Overall sentiment reflects satisfaction regarding the cost-effectiveness of their services, with multiple clients expressing that they received more than they expected, indicating a strong return on investment.Was this helpful?
$1,000+< $25 / hr50 - 249Serves Sacramento, CAServices provided
20% Back Office Outsourcing15% Customer Service Outsourcing15% Data Annotation Services +5 services15% Document Digitization & Management10% Call Center Services10% Content Moderation Services10% Litigation Support Services5% TranscriptionSee all 16 projectsTECHSPEED INC is a data processing and business process outsourcing (BPO) company offering services such as data entry, customer service, and data conversion. The company is highly praised for its effective project management, with 100% of reviewers highlighting their responsiveness and timely delivery. Clients frequently commend TECHSPEED INC's adaptability and commitment to quality, with no areas for improvement noted by respondents.
Reviews mention Adaptable
Clients consistently commend TECHSPEED INC for their adaptability, particularly in responding to unforeseen challenges during product development. One reviewer highlighted their impressive flexibility in addressing bugs and providing valuable feedback, stating, 'I truly appreciated their flexibility.' This responsiveness allowed the team to quickly scale operations and adjust to evolving project needs, demonstrating a strong commitment to client success.-
Call Center & Data Entry for Healthcare Revenue Cycle Co
5.0 Nov 13, 2024Their adaptability was impressive. Although the product didn’t exist before, they were great at giving feedback and adapting to bugs as we developed it. I truly appreciated their flexibility.
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3 of 3 reviews are 5 starsLess than $10,000 avg. project costRead 3 Recent ReviewsReviewed 3 times in the past 6 months
In the last six months, TECHSPEED INC received positive feedback for their effective project management and high-quality service. Clients praised their proactive communication, responsiveness, and ability to meet deadlines consistently. One client highlighted their commitment to understanding business needs, stating, 'They truly make us feel like our business matters to them.' Overall sentiment is highly favorable, with no significant areas for improvement identified across multiple reviews.Was this helpful?
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This provider is fluent in 1 language:
- English
This provider is available in 1 time zone:
- Pacific Standard Time (PST)
See All Locations (2)Portland, OR
1300 Southwest 6th Avenue
Portland, OR 9720110 - 15
5032910027
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MyOutDesk
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UndisclosedUndisclosed1,000 - 9,999Sacramento, CAServices provided
30% Back Office Outsourcing30% Customer Service Outsourcing25% Sales Outsourcing +1 service15% Finance & Accounting Outsourcing (FAO)See all 5 projectsMyOutDesk is a company specializing in providing virtual assistant services, offering administrative support, customer service, IT assistance, and marketing solutions. Feedback indicates that 100% of reviewers praise the quality and responsiveness of MyOutDesk's candidates, noting significant improvements in efficiency and productivity. Clients highlight the thorough vetting process and the ability to match suitable assistants to their specific needs.
Reviews mention Timely
The overall sentiment regarding timeliness in MyOutDesk's service is highly positive. Clients have noted the company's impressive speed in staffing, with one client mentioning that they interviewed quality candidates within two days and were hired within a week. Additionally, the timely delivery of project results and responsiveness to needs have been highlighted as key strengths, reinforcing their reputation for reliability in meeting deadlines.-
Back Office Outsourcing for Hotel Company
5.0 Feb 7, 2025Yes, and it's ongoing. When seeking a new employee, I interview in two days with quality candidates for all my needs. I was hired within a week.
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Read All ReviewsWhat Clients Have Said
Clients consistently express satisfaction with MyOutDesk's cost-effectiveness and overall value for money. One client highlighted, 'good value for cost,' while another noted significant time savings leading to increased productivity, translating to financial benefits. The company’s rigorous vetting process for virtual assistants is frequently praised, enhancing perceived value. Overall, feedback indicates that clients feel they receive quality services that justify their investment.Was this helpful?
See All Locations (1)Sacramento, CA
3001 E Street
Sacramento, CA 95816751 - 1000
+18005839950
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$1,000+< $25 / hr50 - 249Berkeley, CA
Services provided
40% Back Office Outsourcing20% Call Center Services20% Customer Service Outsourcing +1 service20% Sales OutsourcingSee all 33 projectsWing Assistant is a virtual assistant service company providing support in areas such as customer service, marketing, data management, and administrative tasks. The company is praised for its cost-effective services and timely project execution, with approximately 70% of reviews highlighting its reliability and professional communication. However, about 10% of reviews noted challenges with supervision and training of virtual assistants.
Reviews mention Hard working
The feedback regarding Wing Assistant reflects a strong sentiment of hard work and dedication. Clients noted the team's 'great work ethic' and described them as 'disciplined and punctual.' These characteristics contributed significantly to achieving measurable outcomes, such as 30 closes per month and increased customer satisfaction. However, there was a mention of the sales manager occasionally overcommitting, which suggests room for improvement in project management.-
Customer Service & Sales Outsourcing for Job Consultancy
5.0 May 9, 2025Yes, wing's employees have great work ethic. The team was disciplined and punctual.
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Industry Experience
Wing Assistant has demonstrated expertise across various sectors, including Information Technology, Education, Healthcare, and Marketing. Clients in IT highlight their agility and effective lead generation, while feedback in Education emphasizes enhanced outreach and client engagement. The medical field notes significant improvements in operational efficiency and patient satisfaction. Overall, sentiment remains positive, showcasing Wing Assistant as a versatile partner capable of delivering tailored solutions across diverse industries.
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Information technology Advertising & marketing Software Education Medical Healthcare Construction Consulting Beauty & Cosmetics Business services Legal Arts, entertainment & music Nonprofit Real estate Financial services Human Resources Logistics & Supply Chain Other Industry Home ServicesWas this helpful?
More responsive than most other service providers
Get in TouchWing Assistant is responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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This provider is fluent in 1 language:
- English
This provider is available in 6 time zones:
- Greenwich Mean Time (GMT)
- Central Standard Time (CST)
- Eastern Standard Time (EST)
- Pacific Standard Time (PST)
- Australia Central Time (ACT)
- Australia Eastern Time (AET)
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Featured
What are Featured Providers?
$1,000+< $25 / hr250 - 999Serves Sacramento, CAServices provided
40% Back Office Outsourcing30% Call Center Services30% Customer Service OutsourcingSee all 11 projectsHelpSquad is a customer service outsourcing company specializing in live chat support, call center augmentation, and virtual assistance across various industries. The company consistently receives high praise for its responsiveness, personalized service, and cost-effective solutions. Approximately 100% of reviewers commend HelpSquad for their attentive project management, while about 70% highlight significant improvements in lead generation and client engagement.
Reviews mention Communicative
Clients consistently praise HelpSquad for their exceptional communication skills. One client highlighted the promptness and attention to detail displayed by the entire team, from sales to account management. They noted that tasks are completed on time and issues are resolved swiftly, reflecting the team's responsiveness to feedback. Overall, the sentiment regarding communication is overwhelmingly positive, emphasizing HelpSquad's commitment to effective client interactions.-
Conversion Optimization for Digital Marketing Agency
5.0 Nov 18, 2024They were in constant contact via email, and if I ever had a question I could get on a call with their team. The primary form of communication with HelpSquad was through Virtual Meeting and Email or Messaging App.
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Call Center Services for Property Management Company
5.0 Dec 10, 2025Communication is exceptional. From the sales process with Jason, to onboarding with Chad, and now our account management with James and Rose, the entire team communicates promptly and with great attention to detail.
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2 of 2 reviews are 5 stars$50,000 – $199,999 avg. project costRead 2 Recent ReviewsReviewed 2 times in the past 6 months
Recent client feedback for HelpSquad highlights exceptional communication and a strong alignment with client needs. Vello Property Management noted a 25% increase in guest communication hours and 33% labor cost savings within three months, praising the team's responsiveness and attention to detail. National University emphasized HelpSquad's robust product offering and the seamless integration of their services, citing high satisfaction without any required project management. Overall, sentiment is highly positive, emphasizing value for cost and effective service delivery.Was this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight HelpSquad's affordability and value for money, noting that their pricing fits within budgets while delivering significant results. For instance, one client reported a 33% reduction in labor costs, while another emphasized the excellent service quality at a reasonable price. Overall sentiment reflects satisfaction with the cost-effectiveness of HelpSquad's services, aligning well with client expectations and project outcomes.Was this helpful?
More responsive than most other service providers
Get in TouchHelpSquad is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
$1,000+Undisclosed1,000 - 9,999Serves Sacramento, CAServices provided
50% Customer Service Outsourcing15% Back Office Outsourcing15% Call Center Services +2 services15% Employer of Record (EOR) Services5% Data Annotation ServicesSee all 10 projectsBoldr. is a versatile BPO company specializing in customer support, technical support, and data monitoring services. Reviews reveal a consistently positive reception, with commendations for their project management, customization, and commitment to client success. Approximately 90% of reviewers highlight their effective communication, responsiveness, and cultural alignment. However, some suggest improvements in recruitment timelines, particularly for non-English roles. Overall, Boldr. is recognized for its dedication to employee well-being and client satisfaction.
Reviews mention Proactive
Client feedback highlights Boldr.'s proactive approach to communication and problem-solving as a key strength. The Customer Happiness Team Lead of Tractive noted that Boldr. consistently delivers items on time and adapts strategies to meet evolving needs. Their commitment to continuous improvement and ability to anticipate changes in the customer support landscape were particularly impressive, setting them apart from other providers. Overall, the sentiment regarding Boldr.'s proactivity is highly positive.-
Customer Service Outsourcing for GPS Pet Tracker Provider
4.5 Jan 15, 2024Their proactive approach to communication and problem-solving has been a key factor in the success of our partnership. Overall, Boldr.'s efficient project management and customer-centric focus significantly contributed to our satisfaction with their services.
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Read All ReviewsWhat Clients Have Said
Clients consistently commend Boldr. for their cost-effectiveness and value for money. For instance, Babylist reported annual savings of $6 million due to their partnership, highlighting Boldr.'s ability to deliver significant cost reductions. Tractive emphasized that Boldr.'s pricing fit their budget, providing great value for the services rendered. Overall, the sentiment reflects satisfaction with the financial aspects of their engagement, with clients appreciating the balance of quality service and affordability.Was this helpful?
More responsive than most other service providers
Get in TouchBoldr. is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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$10,000+< $25 / hr250 - 999Serves Sacramento, CAServices provided
40% Customer Service Outsourcing30% Back Office Outsourcing20% Call Center Services +1 service10% Finance & Accounting Outsourcing (FAO)See all 46 projectsBig Outsource is a professional virtual assistance service provider specializing in administrative support, customer service, and content management tasks. Reviews indicate a high level of satisfaction, with approximately 90% of clients noting improvements in efficiency and communication. Clients appreciate their proactive project management and seamless integration into existing workflows, though some desire more proactive tool suggestions and flexible support hours.
10 of 10 reviews are 5 stars$50,000 – $199,999 avg. project costRead 10 Recent ReviewsReviewed 10 times in the past 6 months
Recent client feedback for Big Outsource highlights their exceptional responsiveness and ability to improve operational efficiency across various sectors. Clients noted significant reductions in email response times and administrative workloads, with one remarking a 30% improvement in project turnaround. The team was praised for their proactive communication and understanding of brand nuances, contributing to enhanced client satisfaction. Suggestions for improvement included offering more proactive tool recommendations and weekend support options.Was this helpful?
Industry Experience
Big Outsource has demonstrated notable expertise across various industries, including Information Technology, eCommerce, Healthcare, Financial Services, and Consumer Products. Clients commend their ability to enhance operational efficiency, improve customer service response times, and maintain a high standard of quality. Overall sentiments reflect a strong alignment of values, professionalism, and effective communication, making them a suitable partner for businesses seeking reliable support in these sectors.
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Healthcare Software Financial services Chemicals & Biotechnology Other industries Wellness & Fitness Beauty Education Medical Real estate Retail Telecommunications Beauty & Cosmetics Arts, entertainment & music Legal Supply Chain, Logistics, and Transport Consulting Consumer Products Information technology eCommerceWas this helpful?
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See All Locations (2)Santo Tomas, Philippines
Brgy. San Roque
Santo Tomas, Philippines 423450 - 75
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$1,000+< $25 / hr50 - 249Sacramento, CA
Services provided
75% Back Office Outsourcing15% Customer Service Outsourcing10% Call Center ServicesSee all 3 projectsSoftfile specializes in inbound and back office services, with a strong focus on customer service and efficiency. The company receives predominantly positive feedback, with over 90% of the reviews praising their cost-effectiveness and service quality. Clients consistently highlight Softfile's ability to save time and provide accurate results, although some suggest areas for improvement.
Industry Experience
Softfile demonstrates expertise across various industries, notably Information Technology, Consumer Products, and Human Resources. Clients commend their strong communication, efficient back office services, and cost-effectiveness. The company has consistently delivered high-quality results, leading to significant time and cost savings for clients. Overall sentiment reflects a strong recommendation for medium to large enterprises seeking reliable support in these sectors.
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Human Resources Information technology Consumer ProductsWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Softfile is recognized for its strong value for money, with clients noting significant cost savings. One review highlighted a monthly saving of $1,500, while another mentioned an estimated savings of 'at least 5 figures.' Clients appreciate the competitive pricing structure, with mentions of package deals and monthly billing. Overall, the sentiment is positive, with users expressing satisfaction over the service's affordability and effectiveness.Was this helpful?
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See All Locations (1)Sacramento, CA
209 Commerce Circle
Sacramento, CA 9581516 - 20
916.927.4211
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UndisclosedUndisclosed250 - 999Sacramento, CA
Services provided
50% Call Center Services50% Customer Service OutsourcingTeleDirect Call Centers, a call center service and Customer Service Outsourcing company, was launched in 1961. The midsize team provides Call Center Services and Customer Service Outsourcing.
Read moreSee All Locations (1)Sacramento, CA
4745 Chippendale Dr
Sacramento, CA 95841101 - 150
+1.800.776.1081
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$1,000+< $25 / hr10,000+Sacramento, CA
Services provided
50% Customer Service Outsourcing25% Call Center Services15% Sales Outsourcing +1 service10% Back Office OutsourcingEstablished in 1966, transcosmos is a Customer Service Outsourcing company. Their team provides Customer Service Outsourcing and Call Center Services.
Read moreSee All Locations (3)Sacramento, CA
3851 N Freeway Blvd, Suite 100
Sacramento, CA 958342 - 5
916-562-2235
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UndisclosedUndisclosed10,000+Sacramento, CA
Services provided
10% Customer Service Outsourcing9% AI Consulting9% CRM Consulting and SI +8 services9% Call Center Services9% Content Moderation Services9% Cybersecurity9% Digital Strategy9% Generative AI9% IT Managed Services9% IT Strategy Consulting9% Social Media MarketingSee all 1 projectsModSquad provides customer service by handling consumer inquiries through calls and emails for various businesses. Reviews highlight their timely deliveries, high customer satisfaction, and agility in scaling resources. Overall, ModSquad is noted for its good value, cultural fit, and impressive project management, though there were minor communication issues related to compliance.
See All Locations (1)Sacramento, CA
2018 19th Street
Sacramento, CA 958181001 - 2000
1-855-818-6637
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$1,000+< $25 / hr10 - 49Sacramento, CA
Services provided
25% Back Office Outsourcing25% Business Consulting25% Customer Service Outsourcing +1 service25% E-Commerce DevelopmentFounded in 2021, Quantamnest is an e-commerce development firm. The small team focuses on E-Commerce Development and Business Consulting.
Read moreSee All Locations (1)Sacramento, CA
1401 21st Street
Sacramento, CA 9581110 - 15
8722821976
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Featured
What are Featured Providers?
$100,000+Undisclosed10,000+SingaporeServices provided
60% Customer Service Outsourcing20% Sales Outsourcing10% Business Consulting +1 service10% Call Center ServicesSee all 12 projectsTDCX is a business process outsourcing company specializing in customer service, technical support, and risk assessment across diverse industries, primarily in the APAC region. The company receives consistently positive feedback, with reviews highlighting their scalability, efficient communication, and proactive problem-solving capabilities. Clients appreciate their ability to adapt quickly to changes and deliver high-quality outcomes, with approximately 90% of feedback being positive.
Reviews mention Accommodating
Clients consistently highlight TDCX's accommodating nature, emphasizing their willingness to adapt to evolving business needs. One client noted the team's dedication to meeting requests based on learnings and their openness to changes, which is crucial for startups. Another mentioned TDCX's agility in managing workforce adjustments as business forecasts change, demonstrating a proactive partnership approach. Overall, the sentiment reflects a strong appreciation for TDCX's flexibility and commitment to collaborative growth.-
BPO Services for E-Commerce Company
5.0 Mar 31, 2022The team is very dedicated, willing to accommodate our requests based on learnings and business needs and also open for improvements. The managers are very easy to work with, there is alignment and also trust between us. I love how they see themselves as being part of another company's journey rather than focusing on short-term gain. As such, they are very accommodating and open to changes and revisions which is very important for a startup.
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Call Center Services for Global Tech Company
5.0 Jun 25, 2021Strong operational cadence: Weekly/Monthly and Quarterly reviews. Constant communication and ability to circle back on complex problem statements given by our teams to TDCX. Very agile management - Workforce easily accommodates changes based on business forecasts and changing needs of quality and availability of talent. TDCX has a high bar on operational rhythm and cadence - 90% of the time they run the business on their own without any intervention needed from our teams.
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Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have expressed a generally positive sentiment regarding TDCX's cost and value for money. Feedback highlights their ability to deliver high-quality services while maintaining competitive pricing, as noted by a vendor manager who emphasized TDCX's best value in terms of cost and quality. However, some clients suggested that pricing could be more competitive. Overall, TDCX is regarded as a reliable partner that provides significant value, often exceeding expectations in service delivery.Was this helpful?
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See All Locations (18)Bogotá, Colombia
Calle 26 # 92-32 (Gold 9- Piso 4), Centro empresarial Connecta
Bogotá, Colombia 110911More than 5k
+57 601 743 3303
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UndisclosedUndisclosed10 - 49Sacramento, CA
Services provided
20% Business Consulting16% Back Office Outsourcing16% Customer Service Outsourcing +3 services16% Finance & Accounting Outsourcing (FAO)16% Fractional CFO Services16% Sales OutsourcingSee all 2 projectsThe talent you can’t find. The standard they can’t match. We build elite global teams that drive efficiency and cut costs - without compromising on quality. Businesses today are under
Read moreSee All Locations (2)Sacramento, CA
2108 N STE
Sacramento, CA 958162 - 5
+14083327440
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$1,000+$100 - $149 / hr2 - 9Sacramento, CA
Services provided
60% Business Consulting40% Document Digitization & ManagementCP Jones Consulting LLC, a Business Consulting company, was launched in 2020. The small team provides Business Consulting and Document Digitization & Management.
Read moreSee All Locations (1)Sacramento, CA
3400 Cottage Way
Sacramento, CA 958252 - 5
+1(650)-353-5540
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UndisclosedUndisclosed10 - 49Sacramento, CA
Services provided
25% IT Managed Services15% BI & Big Data Consulting & SI15% Cybersecurity +4 services15% IT Strategy Consulting10% Call Center Services10% Cloud Consulting & SI10% Other IT Consulting and SIIT managed services company TLC Tech, Inc. Was launched in 2004. The agency provides IT managed services and IT strategy consulting, and is small.
Read moreSee All Locations (2)Sacramento, CA
3455 American River Drive, Ste. C
Sacramento, CA 9586421 - 30
(916) 441-3838
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$1,000+$100 - $149 / hr2 - 9Sacramento, CA
Services provided
15% Call Center Services15% Custom Software Development15% Pay Per Click +4 services15% Sales Outsourcing15% Search Engine Optimization15% Web Development10% Customer Service OutsourcingGolden Goose Marketing is a SEO services firm based in Sacramento, California. Their services include Search Engine Optimization and Pay Per Click.
Read moreSee All Locations (1)Sacramento, CA
225 30th Street, Suite 306
Sacramento, CA 958161
916-619-0819
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UndisclosedUndisclosed50 - 249Roseville, CA
Services provided
20% Customer Service Outsourcing20% Graphic Design20% Social Media Marketing +3 services20% Web Development10% Back Office Outsourcing10% Call Center ServicesSee all 1 projectsLEVEL 9 Virtual is a company offering virtual assistant services. Reviews indicate that while they have high ratings, they faced challenges with communication and task management, resulting in a need for micromanagement. Feedback was generally negative, with 100% of reviewers highlighting issues and no recommendations given.
Industry Experience
Level 9 Virtual has experience primarily in the consulting industry, where they provided virtual assistance for marketing automation and client support. Feedback highlights challenges with communication and project management, leading to mixed results. While some clients noted timely task completion and customer satisfaction, concerns regarding oversight and team performance were prevalent. Overall, the consulting sector may benefit from their services, but potential clients should consider the noted areas for improvement.
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ConsultingWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have expressed dissatisfaction with Level 9 Virtual's overall value for money, citing poor communication and the need for micromanagement as significant drawbacks. One CEO noted that despite high ratings prompting their choice, the experience did not meet expectations, resulting in a lack of recommendation. The inability to deliver tasks efficiently and the necessity for constant reminders raised concerns about the cost-effectiveness of the services provided.Was this helpful?
See All Locations (1)Roseville, CA
1352 Blue Oaks Blvd
Roseville, CA 956782 - 5
916.675.0700
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$100,000+$25 - $49 / hr10 - 49Folsom, CA
Services provided
35% Document Digitization & Management20% Generative AI20% IT Strategy Consulting +2 services15% BI & Big Data Consulting & SI10% AI DevelopmentNexyom Consultancy Services Pvt. Ltd. Is a Document Digitization & Management company. Launched in 2016, the agency offers Document Digitization & Management and IT strategy consulting.
Read moreSee All Locations (2)Folsom, CA
14873 Auburn Summit Drive
Folsom, CA 9563016 - 20
+1 (877) 842-7386
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$1,000+$100 - $149 / hr2 - 9Sacramento, CA
Services provided
20% Advertising20% Conversion Optimization20% Pay Per Click +2 services20% Sales Outsourcing20% Social Media MarketingClientomic LLC is an Advertising company. The Sacramento, California-based agency was launched in 2024. Their team provides Advertising and Social Media Marketing.
Read moreSee All Locations (1)Sacramento, CA
901 H Street
Sacramento, CA 958141
(877) 880 20 24
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UndisclosedUndisclosed50 - 249Fairfield, CA
Services provided
45% Back Office Outsourcing15% Customer Service Outsourcing10% Business Consulting +3 services10% Call Center Services10% Financial Consulting10% Sales OutsourcingTelegenisys Inc is a Fairfield, California-based Back Office Outsourcing company. They focus on Back Office Outsourcing and Customer Service Outsourcing.
Read moreFairfield, CA
5055 Business Center Drive, Suite 108-223
Fairfield, CA 9453476 - 100
(800) 510-9053
See All Locations (2)Fairfield, CA
5055 Business Center Drive, Suite 108-223.
Fairfield, CA 9453476 - 100
+1-(800) 510-9053
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$10,000+$100 - $149 / hr1,000 - 9,999El Dorado Hills, CA
Services provided
60% BI & Big Data Consulting & SI15% Back Office Outsourcing15% CRM Consulting and SI +1 service10% Cloud Consulting & SIFounded in 1993, R Systems is a large big data analytics company. Their services include BI & big data consulting & SI and Back Office Outsourcing.
Read moreSee All Locations (1)El Dorado Hills, CA
5000 Windplay DR Suite #5
El Dorado Hills, CA 9576276 - 100
+1.800.355.5159
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UndisclosedUndisclosed2 - 9Sacramento, CA
Services provided
20% AI Development20% IT Strategy Consulting10% Back Office Outsourcing +5 services10% Business Consulting10% CRM Consulting and SI10% Cloud Consulting & SI10% Custom Software Development10% IT Managed ServicesClowd, an IT strategy consulting company, is in Sacramento, California. Their services include IT strategy consulting and Artificial Intelligence.
Read moreSee All Locations (1)Sacramento, CA
3810 Broadway
Sacramento, CA 958176 - 9
916-534-8647
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UndisclosedUndisclosed2 - 9Lodi, CA
Services provided
40% Translation30% Call Center Services30% Sales OutsourcingJRivera Associates is a small Translation company based in Lodi, California. The team focuses on Translation and Call Center Services.
Read moreSee All Locations (1)Lodi, CA
139 S Guild Ave,
Lodi, CA 952401
+1.877.240.0216
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UndisclosedUndisclosed2 - 9Roseville, CA
Services provided
25% Back Office Outsourcing25% Event Marketing25% Public Relations +1 service25% Social Media MarketingBack Office Outsourcing company Halldin Public Relations is headquartered in Roseville, California. The team focuses on Back Office Outsourcing and Event Marketing.
Read moreSee All Locations (1)Roseville, CA
735 Sunrise Ave.
Roseville, CA 956612 - 5
916.781.0650
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$1,000+Undisclosed50 - 249Riverbank, CA
Services provided
50% Call Center Services50% Sales OutsourcingSee all 4 projectsTeleContact Resource Services is a telemarketing and customer service company specializing in outbound sales and customer verification services. The overall feedback is overwhelmingly positive, with clients citing increased efficiency, responsiveness, and significant cost savings. Approximately 75% of reviewers emphasize their ability to consistently meet business objectives and deadlines, while no negative feedback about their services is mentioned.
Reviews mention Results-oriented
TeleContact Resource Services has received positive feedback for being results-oriented, with clients noting significant improvements in outreach and revenue. One client reported a 50% increase in orders and savings of approximately $1,200 monthly. Their efficiency in handling outbound calls and responsiveness to deadlines were highlighted as key strengths, with clients emphasizing that the company effectively targets the right audience to promote products, leading to substantial business growth.-
Telemarketing & Lead Generation for Manufacturing Service
5.0 Nov 2, 2017Our company has greatly benefited from Telecontact. We have recently noticed an improved business of around 50% more orders. Their strengths include having worked with the public. They know which audience to contact for your business, they know how to capture the audience, and they know how to bring in the sales.
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Industry Experience
TeleContact Resource Services has demonstrated notable expertise across various industries, including Advertising & Marketing, Manufacturing, Telecommunications, and Business Services. Feedback highlights their strengths in providing efficient outbound services that enhance customer engagement and drive sales growth. Clients report significant time and cost savings, with overall sentiment indicating high satisfaction and effectiveness in promoting products and improving customer service. This provider is well-suited for businesses seeking to expand their outreach and optimize operational efficiency.
Read All ReviewsSelect Industry to see insights
Advertising & marketing Manufacturing Telecommunications Business servicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently report that TeleContact Resource Services offers excellent value for money. One client noted a monthly savings of approximately $1,200 and highlighted that the service is a cost-effective way to reach a larger audience. Another client mentioned saving around $300 monthly, emphasizing the efficiency gained. Overall, clients appreciate the competitive pricing structure and the positive impact on their business operations, reinforcing the sentiment that the services provided are worth the investment.Was this helpful?
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UndisclosedUndisclosed2 - 9Napa, CA
Services provided
100% Customer Service OutsourcingCustomer Service Outsourcing company Got Luxury Ride was launched in 2020. The firm specializes in Customer Service Outsourcing, and is small.
Read moreSee All Locations (1)Napa, CA
952 School Street
Napa, CA 945591
+1-833-358-9743
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UndisclosedUndisclosed50 - 249Folsom, CA
Services provided
30% IT Strategy Consulting20% Custom Software Development20% IT Managed Services +3 services10% Business Consulting10% Corporate Training & Coaching10% Customer Service OutsourcingFounded in 2001, Introlligent is an IT strategy consulting company. The midsize team focuses on IT strategy consulting and IT managed services.
Read moreSee All Locations (1)Folsom, CA
80 Blue Ravine Rd, Ste 105
Folsom, CA 956301
916 436 8889
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UndisclosedUndisclosed250 - 999San Ramon, CA
Services provided
50% Digital Asset Management50% Document Digitization & ManagementARC Facilities is a midsize Document Digitization & Management and Digital Asset Management company. Launched in 2016, the team offers Document Digitization & Management and Digital Asset
Read moreSee All Locations (1)San Ramon, CA
12657 Alcosta Boulevard
San Ramon, CA 94583251 - 300
+1(855) 500-0660
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UndisclosedUndisclosed2 - 9Antioch, CA
Services provided
100% Call Center ServicesAll Bay Answering Service is an answering service. Their small team is in Antioch, California. Their services include Call Center Services.
Read moreSee All Locations (1)Antioch, CA
3700 Delta Fair Blvd.suite 203
Antioch, CA 945096 - 9
925.779.2799
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$1,000+$25 - $49 / hr50 - 249Oakland, CA
Services provided
60% Customer Service Outsourcing24% Call Center Services16% Sales OutsourcingSee all 2 projectsTelecom, Inc. is a US-based call center providing sales and customer service solutions. Reviews highlight their high-quality agents and exceptional client service, with 100% of reviewers noting their positive attitude and communication skills. Clients appreciated their ability to incorporate feedback and their seamless project management, leading to satisfactory project outcomes. There are no reported areas needing improvement.
Industry Experience
Telecom, Inc. has garnered positive feedback in the Energy & Natural Resources and Manufacturing sectors. Clients from the Energy industry appreciated the company's proactive communication and client service, achieving expected sales outcomes. In Manufacturing, Telecom excelled in managing customer service operations, significantly enhancing customer experience and contributing to sales growth. Overall, their strengths lie in effective communication, quality training, and adaptability, making them a suitable partner for companies focused on customer service and sales enhancement.
Read All ReviewsSelect Industry to see insights
Energy & natural resources ManufacturingWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight Telecom, Inc.'s competitive pricing and overall value for money. One client noted their decision was influenced by Telecom's willingness to offer flexible payment terms, while another emphasized their rates as favorable for high-quality service. The positive sentiment is reinforced by comments on Telecom's effective communication and the agents' ability to enhance customer experience, contributing to unexpected sales growth. Overall, clients appreciate the balance of cost and quality in Telecom's services.Was this helpful?
See All Locations (1)Oakland, CA
2201 Broadway, Suite M3
Oakland, CA 94612151 - 200
5106793844
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$1,000+< $25 / hr50 - 249Pleasant Hill, CA
Services provided
75% Call Center Services25% Customer Service OutsourcingCall24 Communications, an answering service, is located in Pleasant Hill, California. Founded in 1985, the team focuses on Call Center Services and Customer Service Outsourcing.
Read moreSee All Locations (1)Pleasant Hill, CA
3321 Vincent Rd
Pleasant Hill, CA 945232 - 5
+1.888.922.5524
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$10,000+< $25 / hr2 - 9Concord, CA
Services provided
50% Call Center Services50% IT Managed ServicesFounded in 2019, Gadgetsick is a call center company and IT managed services company. Their services include Call Center Services and IT managed services.
Read moreSee All Locations (1)Concord, CA
1320 Willow Pass Rd Suite 600
Concord, CA 945202 - 5
888.358.6248
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Undisclosed$100 - $149 / hr250 - 999San Ramon, CA
Services provided
60% CRM Consulting and SI20% ERP Consulting and SI10% Call Center Services +1 service10% Other IT Consulting and SISee all 2 projectsFive9 is a company specializing in Salesforce integration and contact center operations, providing services such as software implementation and team training. The reviews indicate mixed feedback, with one client expressing dissatisfaction due to communication issues and advising against working with them, while another praised their project completion focus, responsiveness, and customer service, highlighting their success in enhancing efficiency and sales. Overall, 50% of the reviews were positive, while 50% were negative.
Reviews mention Communicative
Clients have expressed high satisfaction with Five9's communication, emphasizing their diligence and responsiveness. One client noted that the team proactively reached out to assist during a transition to remote work, showcasing their commitment to support. Another highlighted that Five9's team consistently followed up on calls and provided timely responses to inquiries, often within an hour. Overall, the sentiment surrounding Five9's communication is overwhelmingly positive, with clients appreciating their structured approach to problem-solving.-
Sales & Marketing Support for Legal Service Access Firm
4.0 Jul 29, 2020The team went so far as to reach out to my team members directly to help them troubleshoot issues. They went above and beyond in that regard when we made that transition. If you submit a ticket, they tend to reach back out within about an hour, even for not urgent matters. Their communication is their strength.
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Industry Experience
Five9 has demonstrated expertise across the financial services and legal industries. In financial services, feedback indicates issues with Salesforce integration and communication, leading to a negative sentiment. Conversely, in the legal sector, Five9 received positive reviews for project management, efficiency improvements, and strong customer support during transitions, highlighting their capacity for timely problem-solving. Overall, clients in the legal industry found strong value in their services, while financial services clients expressed concerns regarding communication and integration challenges.
Read All ReviewsSelect Industry to see insights
Financial services LegalWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Client feedback on Five9's cost and value for money presents a mixed sentiment. One client invested between $20,000–$30,000 but expressed dissatisfaction with integration issues, advising potential customers to seek other vendors. Conversely, another client who spent between $10,000–$50,000 praised Five9 for delivering timely results and achieving efficiency goals, highlighting their diligent communication and project completion focus. Overall, while some clients appreciated the service, concerns over value and communication persist.Was this helpful?
See All Locations (1)San Ramon, CA
4000 Executive Parkway, Suite 400
San Ramon, CA 9458376 - 100
800.553.8159
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$1,000+< $25 / hr2 - 9Stockton, CA
Services provided
20% Back Office Outsourcing20% Direct Marketing20% Product Design +2 services20% Social Media Marketing20% Web DevelopmentMedical Bills Consultancy, a Direct Marketing company, was launched in 2023. The agency specializes in Direct Marketing and Social Media Marketing.
Read moreSee All Locations (1)Stockton, CA
3158 Transworld Drive
Stockton, CA 952062 - 5
2099294910
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Undisclosed< $25 / hr50 - 249San Ramon, CA
Services provided
40% Back Office Outsourcing10% Customer Service Outsourcing10% Finance & Accounting Outsourcing (FAO) +4 services10% HR Outsourcing10% Recruitment Process Outsourcing10% Sales Outsourcing10% StaffingEzyteams is a Back Office Outsourcing company. They are headquartered in San Ramon, California and have midsize team. They focus on Back Office Outsourcing and Finance & Accounting Outsourcing
Read moreSee All Locations (1)San Ramon, CA
2603 Camino Ramon
San Ramon, CA 9458341 - 49
+1 925 658 3496
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$1,000+< $25 / hr2 - 9Walnut Creek, CA
Services provided
100% Call Center ServicesReliable Receptionist is an answering service. The Walnut Creek, California-based team offers Call Center Services.
Read moreSee All Locations (1)Walnut Creek, CA
1261 Locust St
Walnut Creek, CA 945966 - 9
925-627-4200
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UndisclosedUndisclosed250 - 999Pleasanton, CA
Services provided
100% Call Center ServicesMidsize answering service Packet Fusion, is in Pleasanton, California and Pleasanton, California. Their services include Call Center Services.
Read morePleasanton, CA
4301 Hacienda Drive, Suite 400 Pleasanton, CA 94588
Pleasanton, CA 94588751 - 1000
16502926005
See All Locations (2)Pleasanton, CA
4301 Hacienda Drive, Suite 400 Pleasanton, CA 94588
Pleasanton, CA 94588751 - 1000
16502926005
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Undisclosed$100 - $149 / hr2 - 9Concord, CA
Services provided
20% Branding20% Cybersecurity20% Sales Outsourcing +2 services20% Search Engine Optimization20% Social Media MarketingALFATEK is a Concord, California-based branding agency. They offer Branding and Social Media Marketing.
Read moreSee All Locations (1)Concord, CA
1800 Sutter Street
Concord, CA 945202 - 5
+1(925) 302-6101
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$1,000+< $25 / hr250 - 999Livermore, CA
Services provided
80% Call Center Services20% AccountingPerformant is an answering service launched in 1976. The team focuses on Call Center Services and Accounting.
Read moreSee All Locations (1)Livermore, CA
333 North Canyons Parkway, Suite 100
Livermore, CA 9455150 - 75
+1.(866).256.0057
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$1,000+< $25 / hr250 - 999Berkeley, CA
Services provided
40% Customer Service Outsourcing30% Call Center Services15% Back Office Outsourcing +1 service15% Sales OutsourcingScale Support, a Customer Service Outsourcing company, is based in Berkeley, California. They provide Customer Service Outsourcing and Call Center Services.
Read moreSee All Locations (1)Berkeley, CA
2150 Shattuck Square
Berkeley, CA 9470410 - 15
855-805-8057
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UndisclosedUndisclosed10 - 49Oakland, CA
Services provided
40% Call Center Services40% Customer Service Outsourcing20% Sales OutsourcingSee all 5 projectsNuma is a communications solutions company offering services such as automated call management and text messaging integration for businesses. The reviews indicate a high level of customer satisfaction, with approximately 100% of reviewers emphasizing their exceptional customer service and efficiency. Clients appreciate Numa's ability to enhance communication accessibility and streamline operations, which has been critical in retaining customers and improving overall service delivery.
Reviews mention Understands their clients' needs
Clients have consistently praised Numa for their deep understanding of client needs, as exemplified by their tailored approach to implementing solutions. One client noted that Numa took the time to comprehend specific requirements and curated their presentation accordingly. Additionally, the ongoing support and responsiveness from Numa's team were highlighted, with clients appreciating the incorporation of their suggestions into system updates. Overall, the sentiment reflects a strong alignment between Numa's offerings and client expectations.-
Call Management Service for Athletic Shoe Retailer
5.0 Mar 1, 2020Numa took the time to understand exactly what we needed and then curated the presentation to our needs. Upon activation, they stayed on schedule and set reasonable expectations for timelines. After the system was operational, they continued to make improvements even when we didn't request them.....including appropriate communication to make sure we could capitalize on any new features.
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Industry Experience
Numa has demonstrated considerable expertise in the Arts, Beauty & Cosmetics, Retail, Real Estate, and Hospitality industries. Clients commend Numa for enhancing customer communication, improving service efficiency, and facilitating seamless operations. In the Beauty and Retail sectors, feedback highlights increased appointment bookings and effective call management. In Real Estate and Hospitality, users appreciate the quick response capabilities and customized solutions. Overall, Numa is viewed favorably across these industries for its exceptional customer service and impactful technological solutions.
Read All ReviewsSelect Industry to see insights
Arts, entertainment & music Beauty & Cosmetics Retail Real estate Hospitality & leisureWas this helpful?
See All Locations (1)Oakland, CA
456 8th St
Oakland, CA 9460710 - 15
510-756-2268
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$1,000+< $25 / hr50 - 249Berkeley, CA
Services provided
55% Call Center Services30% Customer Service Outsourcing15% Sales OutsourcingDirect Line is a call center company. They are located in Berkeley, California and have midsize team. They specialize in Call Center Services and Customer Service Outsourcing.
Read moreSee All Locations (1)Berkeley, CA
2847 Shattuck Avenue
Berkeley, CA 9470510 - 15
+1.888.365.2424
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UndisclosedUndisclosed10 - 49Pinole, CA
Services provided
45% Other Marketing35% Customer Service Outsourcing20% Other DesignCalifornia House Cleanings is an Other Marketing company in Pinole, California. They provide Other Marketing and Customer Service Outsourcing.
Read moreSee All Locations (1)Pinole, CA
903 Jones Court
Pinole, CA 945646 - 9
5103753336
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UndisclosedUndisclosed10 - 49Concord, CA
Services provided
20% Application Management & Support20% Business Consulting20% CRM Consulting and SI +2 services20% Demand Generation Marketing20% Sales OutsourcingCRM consulting and SI company SaaScend is based in Concord, California. The team specializes in CRM consulting and SI and Application Management & Support.
Read moreSee All Locations (1)Concord, CA
785 Oak Grove Road, Suite E2 #262
Concord, CA 9451821 - 30
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$1,000+< $25 / hr10 - 49Oakland, CA
Services provided
60% Call Center Services40% Customer Service OutsourcingTopaz Services, a phone answering service, is in Oakland, California. They offer Call Center Services and Customer Service Outsourcing and were founded in 1986.
Read moreSee All Locations (1)Oakland, CA
360 22nd St
Oakland, CA 9461231 - 40
+1.510.628.4400
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$1,000+Undisclosed10 - 49Modesto, CA
Services provided
34% Customer Service Outsourcing33% Back Office Outsourcing33% Call Center ServicesDoctor Billing Experts, a Customer Service Outsourcing company, was established in 2023. Headquartered in Modesto, California, the team provides Customer Service Outsourcing and Call Center
Read moreSee All Locations (1)Modesto, CA
2601 Oakdale Road
Modesto, CA 9535510 - 15
+1 209 214 7444
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UndisclosedUndisclosed10 - 49Livermore, CA
Services provided
100% Call Center ServicesCustom Communications, an answering service company, is located in Livermore, California. Established in 1980, the team offers Call Center Services.
Read moreSee All Locations (1)Livermore, CA
164 N L St
Livermore, CA 9455016 - 20
925.449.2303
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UndisclosedUndisclosedFreelancerAntioch, CA
Services provided
20% Back Office Outsourcing20% Branding20% Graphic Design +2 services20% Marketing Strategy20% Public RelationsLaunched in 2023, Gossamer Admin + Design is a small Antioch, California-based branding agency. Their team specializes in Branding and Public Relations.
Read moreSee All Locations (1)Antioch, CA
2821 Countrywood Drive
Antioch, CA 945091
925-354-2471
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UndisclosedUndisclosed2 - 9Livermore, CA
Services provided
35% Back Office Outsourcing35% Sales Outsourcing30% Business ConsultingBack Office Outsourcing company A&H Billing Specialties is based in Livermore, California. They offer Back Office Outsourcing and Sales Outsourcing and were launched in 1999.
Read moreSee All Locations (1)Livermore, CA
eggy Warren 4049 First Street, Suite 134
Livermore, CA 945516 - 9
866.293.5504
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UndisclosedUndisclosed10 - 49Walnut Creek, CA
Services provided
20% Branding20% Business Consulting20% Market Research +2 services20% Sales Outsourcing20% Sports MarketingPIVOT Agency is a branding company. The Walnut Creek, California-based firm was established in 2013. Their team specializes in Branding and Market Research.
Read moreSee All Locations (1)Walnut Creek, CA
1990 N. California #1055
Walnut Creek, CA 9459610 - 15
510-867-4759
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UndisclosedUndisclosed10 - 49San Ramon, CA
Services provided
60% CRM Consulting and SI40% Customer Service OutsourcingDemandGen (now BDO Digital, Demand Generation Group) is a CRM consulting and SI company. In San Ramon, California, the team provides CRM consulting and SI and Customer Service Outsourcing.
Read moreSee All Locations (1)San Ramon, CA
18 Crow Canyon Court, Suite 270
San Ramon, CA 945832 - 5
+1.925.678.2500
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UndisclosedUndisclosed10 - 49Pleasanton, CA
Services provided
25% Back Office Outsourcing25% Business Consulting25% Call Center Services +1 service25% Sales OutsourcingBusiness Consulting company Vouris specializes in Business Consulting and Call Center Services. They were launched in 2020.
Read moreSee All Locations (1)Pleasanton, CA
5502 Sunol Blvd Suite 205
Pleasanton, CA 945662 - 5
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UndisclosedUndisclosed2 - 9Walnut Creek, CA
Services provided
25% Accounting25% Back Office Outsourcing25% Event Marketing +2 services13% Staffing12% RecruitingLennon BPO is an Accounting company. The company is in Walnut Creek, California. Their services include Accounting and Back Office Outsourcing.
Read moreSee All Locations (1)Walnut Creek, CA
1777 Botelho Dr. Suite 120
Walnut Creek, CA 945962 - 5
925.953.1886
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$1,000+< $25 / hr2 - 9Santa Rosa, CA
Services provided
100% Back Office OutsourcingALPS Team is a Back Office Outsourcing company. The Santa Rosa, California-based team focuses on Back Office Outsourcing.
Read moreSee All Locations (2)Santa Rosa, CA
2235 Challenger Way 102
Santa Rosa, CA 954076 - 9
3173631000
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$100,000+$150 - $199 / hr250 - 999Oakland, CA
Services provided
25% Search Engine Optimization15% Affiliate Marketing15% Social Media Marketing +5 services10% Call Center Services10% Conversion Optimization10% Demand Generation Marketing10% Digital Strategy5% Performance MarketingLQ Digital, a SEO services firm, offer Search Engine Optimization and Social Media Marketing. They were established in 2006.
Read moreSee All Locations (3)Oakland, CA
1700 Broadway
Oakland, CA 946126 - 9
+1-(800)-670-3515
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At Clutch, we believe trust is the foundation of every business relationship. Our mission is to help buyers make confident, data-backed decisions informed by real client experiences.
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We evaluate service providers using a structured methodology that combines:
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This data powers tools like the Leaders Matrix, which helps you compare agencies directly. Our research team curates rankings by weighing verified reviews most heavily, so the most trusted and experienced providers rise to the top.
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A Clutch Leaders Matrix provides a broad view of the top-performing companies in a particular service or location. Each company featured in a Leaders Matrix is evaluated based on Focus and Ability to Deliver. The size of each circle indicates that company’s size.
By using verified reviews, focused service details, and real project data, the Leaders Matrix highlights companies that consistently deliver and stand out from the rest. Each company’s position is based on how well they focus on a service area and how consistently they deliver results, helping you make informed, confident decisions. Learn More
Focus (x-axis)
Focus accounts for a company’s specialization within a certain service.
Ability to Deliver (y-axis)
Ability to Deliver considers three criteria:
- Client feedback and reviews
- Work experience and previous projects
- Market presence and reputation in the industry
List of the Top 2 Sacramento BPO Services
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UndisclosedUndisclosed1,000 - 9,999Sacramento, CA
Ability to deliver
28.5/40.017.4/20 Reviews3.3/10 Clients & Experience7.8/10 Market PresenceService focus
85% Back Office Outsourcing15% Other -
$1,000+< $25 / hr50 - 249Sacramento, CA
Ability to deliver
14/40.014/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
100% Back Office Outsourcing -
UndisclosedUndisclosed250 - 999Sacramento, CA
Ability to deliver
5.6/40.00/20 Reviews0/10 Clients & Experience5.6/10 Market PresenceService focus
100% Back Office Outsourcing -
$1,000+< $25 / hr10,000+Sacramento, CA
Ability to deliver
4.9/40.00/20 Reviews0/10 Clients & Experience4.9/10 Market PresenceService focus
100% Back Office Outsourcing -
UndisclosedUndisclosed10,000+Sacramento, CA
Ability to deliver
15.3/40.00/20 Reviews8.6/10 Clients & Experience6.8/10 Market PresenceService focus
19% Back Office Outsourcing81% Other -
$1,000+< $25 / hr10 - 49Sacramento, CA
Ability to deliver
5.2/40.00/20 Reviews0/10 Clients & Experience5.2/10 Market PresenceService focus
50% Back Office Outsourcing50% Other -
UndisclosedUndisclosed10 - 49Sacramento, CA
Ability to deliver
4/40.00/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
48% Back Office Outsourcing52% Other -
$1,000+$100 - $149 / hr2 - 9Sacramento, CA
Ability to deliver
5.4/40.00/20 Reviews0/10 Clients & Experience5.4/10 Market PresenceService focus
40% Back Office Outsourcing60% Other -
UndisclosedUndisclosed10 - 49Sacramento, CA
Ability to deliver
5.5/40.00/20 Reviews0/10 Clients & Experience5.5/10 Market PresenceService focus
10% Back Office Outsourcing90% Other -
$1,000+$100 - $149 / hr2 - 9Sacramento, CA
Ability to deliver
5.2/40.00/20 Reviews0/10 Clients & Experience5.2/10 Market PresenceService focus
40% Back Office Outsourcing60% Other -
UndisclosedUndisclosed50 - 249Roseville, CA
Ability to deliver
8.5/40.03.2/20 Reviews0/10 Clients & Experience5.3/10 Market PresenceService focus
40% Back Office Outsourcing60% Other -
$100,000+$25 - $49 / hr10 - 49Folsom, CA
Ability to deliver
4/40.00/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
35% Back Office Outsourcing65% Other -
$1,000+$100 - $149 / hr2 - 9Sacramento, CA
Ability to deliver
4/40.00/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
20% Back Office Outsourcing80% Other -
UndisclosedUndisclosed50 - 249Fairfield, CA
Ability to deliver
6.2/40.00/20 Reviews0.6/10 Clients & Experience5.6/10 Market PresenceService focus
80% Back Office Outsourcing20% Other -
$10,000+$100 - $149 / hr1,000 - 9,999El Dorado Hills, CA
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
15% Back Office Outsourcing85% Other -
UndisclosedUndisclosed2 - 9Sacramento, CA
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
10% Back Office Outsourcing90% Other -
UndisclosedUndisclosed2 - 9Lodi, CA
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
60% Back Office Outsourcing40% Other
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