Top BPO Companies in Sacramento
68 Companies
List of the Top Sacramento BPO Services
Sponsored
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Featured
What are Featured Providers?
$1,000+< $25 / hr1,000 - 9,999Serves Sacramento, CAServices provided
25% Back Office Outsourcing20% Employer of Record (EOR) Services15% Customer Service Outsourcing +4 services10% Call Center Services10% HR Outsourcing10% Recruitment Process Outsourcing10% Sales OutsourcingSee all 44 projectsUnity Communications is a customer service outsourcing company that offers services such as customer support, billing management, and data processing. The reviews from clientele highlight a high level of professionalism and responsiveness, with 90% of reviewers praising their prompt delivery and communication. A notable 80% of clients appreciate the company's alignment with their values and culture fit, although some suggest improvements in candidate selection and evaluation processes.
Reviews mention Well-organized projects
Clients consistently highlight Unity Communications' well-organized project management as a key strength. One client noted their thoroughness and reliability, stating they were 'very organized, thorough and delivered on promises.' Additionally, the familiarity among team members facilitated effective communication, allowing for quick resolution of any hiccups. The structured approach fostered a harmonious relationship, contributing to impressive sales results and a successful partnership.-
Lead Generation for Telecommunications Brand
5.0 Jul 29, 2019We had weekly meetings between leadership at my brand and at Unity. We would review the status of leads, funnel stages, and deal with any communication hiccups. They were very organized, thorough and delivered on promises.
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Industry Experience
Unity Communications has demonstrated strong expertise across various industries, including Healthcare, Telecommunications, Consumer Products, and IT Services. Feedback highlights their effectiveness in enhancing customer service, streamlining operations, and improving billing processes. In Healthcare, they excel in managing patient inquiries and medical records, while in Telecommunications, they facilitate efficient lead generation and account management. Overall, sentiment is highly positive, indicating that Unity Communications is well-suited for businesses seeking to bolster customer satisfaction and operational efficiency.
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Wellness & Fitness Healthcare Telecommunications Consumer Products Other Industry Software Information technology Supply Chain, Logistics, and Transport Agriculture Utilities Advertising & marketing Retail Media Food & Beverages Beauty & Cosmetics Consulting Education IT ServicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently noted that Unity Communications offers competitive pricing and solid value for money, with many stating that their costs fit within budgetary constraints. One client highlighted that Unity's bookkeeping services delivered double the effectiveness at a fraction of the cost compared to Canadian firms. Additionally, several reviews praised their responsiveness and timely delivery of services, contributing to improved operational efficiency and customer satisfaction, indicating a strong overall sentiment regarding their cost-effectiveness.Was this helpful?
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$1,000+< $25 / hr1,000 - 9,999Serves Sacramento, CAServices provided
25% Customer Service Outsourcing20% Call Center Services15% Back Office Outsourcing +4 services10% Content Moderation Services10% Data Annotation Services10% Finance & Accounting Outsourcing (FAO)10% Sales OutsourcingSee all 28 projectsHugo Inc. | Top CX Provider is an outsourcing company specializing in customer experience (CX) and support services. The company consistently receives high praise for its effective project management and adaptability, with 100% of reviewers noting the team's ability to seamlessly integrate into existing operations. Approximately 70% of the feedback highlights the company's impressive cultural fit and commitment to quality, with measurable outcomes like increased efficiency and customer satisfaction.
Reviews mention Experienced
The client expressed high satisfaction with Hugo's experienced team, highlighting their meticulous attention to detail and the expertise of their sourcing agents. They noted significant improvements, including a 50% reduction in customer support tickets and the successful scaling of their affiliate program to over 800 ambassadors. Timely delivery and proactive communication through various channels were also praised, reinforcing the positive sentiment regarding Hugo's overall project management and effectiveness.-
Content Mktg & Call Center Services for Cashback Gaming Co
5.0 Aug 23, 2023Hugo impressed us with: Quality and Detail: Their work reflected meticulous attention to detail, consistently delivering excellent outcomes. Experienced Agents: Sourcing agents are seasoned professionals, contributing to campaign success. Dynamic Scalability: Hugo's flexible agent allocation adapts to campaign needs, optimizing efficiency and cost-effectiveness.
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Industry Experience
Hugo Inc. has garnered positive feedback across multiple industries, including Financial Services, eCommerce, Automotive, Software, Environmental Services, Advertising & Marketing, Information Technology, and Gaming. Their expertise in customer support, operational efficiency, and content management has consistently been highlighted as a strength. Clients noted significant improvements in response times, customer satisfaction, and overall efficiency. Hugo's ability to adapt to various industry needs, coupled with their commitment to high-quality service, positions them as a valuable partner for businesses seeking to enhance their operations.
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Financial services eCommerce Automotive Food & Beverages Software Information technology Environmental Services Advertising & marketing Gaming MediaWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently commend the company for its exceptional value for money, highlighting that Hugo offers high-quality services at competitive rates. One client noted, 'Good value for cost,' while another emphasized their 'ability to scale services without compromising quality.' Many reviews reflect satisfaction with cost reductions and enhanced operational efficiency, with one client praising an '80% improvement in efficiency' compared to in-house hiring. Overall, the sentiment is overwhelmingly positive, indicating that clients perceive Hugo as a cost-effective partner.Was this helpful?
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This provider is fluent in 54 languages:
- Mandarin
- English
- Spanish
- Arabic
- Bengali
- Hindi
- Russian
- Portuguese
- Japanese
- German
- Javanese
- Korean
This provider is available in 38 time zones:
- Colombia Time (COT)
- Near East Time (NET)
- Middle East Time (MET)
- China Taiwan Time (CTT)
- Gulf Standard Time (GST)
- Brazil Eastern Time (BET)
- Greenwich Mean Time (GMT)
- India Standard Time (IST)
$1,000+< $25 / hr1,000 - 9,999Serves Sacramento, CAServices provided
45% Back Office Outsourcing15% Finance & Accounting Outsourcing (FAO)10% Call Center Services +3 services10% Customer Service Outsourcing10% HR Consulting10% Sales OutsourcingSee all 172 projectsRemote CoWorker is a virtual assistant service provider specializing in administrative support, social media management, and project coordination. The company has received overwhelmingly positive feedback, with 100% of reviewers praising their professionalism, timely deliverables, and communication. Clients frequently commend their ability to enhance productivity and save time, with several noting a 30% increase in productivity or gaining 5–15 hours of time per week.
Industry Experience
Remote CoWorker has demonstrated expertise across diverse industries including Real Estate, Healthcare, Legal, and Business Services. Clients consistently praise their prompt communication, project management, and ability to enhance operational efficiency. Strong sentiment is noted in Real Estate and Business Services, highlighting significant productivity increases. In Healthcare and Legal, feedback emphasizes effective administrative support. Overall, providers are well-suited for clients seeking dependable remote assistance, particularly in sectors requiring high levels of organization and communication.
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Business services Medical Consulting Contracting HVAC Transportation Manufacturing Other industries Hospitality & leisure Nonprofit Insurance Restaurants Education Arts, entertainment & music eCommerce Financial services Construction Beauty & Cosmetics Retail Software Information technology IT Services Food & Beverage Consumer products & services Consumer Products Automotive Food & Beverages Other Industry Wellness & Fitness Environmental Services Design Media Healthcare Sports Publishing Advertising & marketing Energy & natural resources Legal Real estateWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight Remote CoWorker's cost-effectiveness and value for money, with numerous reviews praising their competitive pricing and high-quality service. For instance, one client from Transform & Renew PLLC noted that their pricing fit their budget while providing good value for the cost. Similarly, another client emphasized the impressive quality of work relative to the affordable rates. Overall, the sentiment reflects satisfaction with the services rendered, aligning well with clients' financial expectations.Was this helpful?
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$1,000+< $25 / hr50 - 249Serves Sacramento, CAServices provided
20% Back Office Outsourcing15% Customer Service Outsourcing15% Data Annotation Services +5 services15% Document Digitization & Management10% Call Center Services10% Content Moderation Services10% Litigation Support Services5% TranscriptionSee all 17 projectsTECHSPEED INC is a business process outsourcing company specializing in data entry, data management, and customer service. Reviews highlight their impressive project management, responsive communication, and high accuracy in data-related tasks. Notably, 100% of reviewers praised their ability to deliver projects on time and their adaptability to client needs, while 0% reported any areas for improvement.
4 of 4 reviews are 5 starsLess than $10,000 avg. project costRead 4 Recent ReviewsReviewed 4 times in the past 6 months
Recent reviews of TECHSPEED INC reflect a strong overall sentiment, highlighting their responsiveness and high-quality service. Clients appreciated the company's ability to deliver accurate and timely results, such as processing over 1,300 time cards weekly and managing extensive product catalogs efficiently. Notably, one review commended their proactive communication and commitment to understanding client needs. Overall, clients expressed satisfaction with the partnership, noting no significant areas for improvement.Was this helpful?
Industry Experience
TECHSPEED INC has demonstrated expertise across various industries, including Home Services, Retail, Financial Services, Real Estate, and Politics. Clients consistently praise their project management, responsiveness, and high-quality deliverables. In Home Services, they excelled in data entry and customer service, while in Retail, they successfully cleaned up extensive product catalogs. The Financial Services sector highlighted their capabilities in data conversion and scraping. Overall, feedback across industries is overwhelmingly positive, indicating their strong fit for clients seeking reliable data management and operational support.
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Software Other Industry Business services Consulting IT Services Nonprofit Real estate Advertising & marketing Financial services Retail Healthcare Home Services PoliticsWas this helpful?
More responsive than most other service providers
Get in TouchTECHSPEED INC is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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MyOutDesk
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UndisclosedUndisclosed1,000 - 9,999Sacramento, CAServices provided
30% Back Office Outsourcing30% Customer Service Outsourcing25% Sales Outsourcing +1 service15% Finance & Accounting Outsourcing (FAO)See all 5 projectsMyOutDesk is a company specializing in providing virtual assistant services, offering administrative support, customer service, IT assistance, and marketing solutions. Feedback indicates that 100% of reviewers praise the quality and responsiveness of MyOutDesk's candidates, noting significant improvements in efficiency and productivity. Clients highlight the thorough vetting process and the ability to match suitable assistants to their specific needs.
Industry Experience
MyOutDesk has garnered positive feedback across various industries, including Education, Financial Services, Hospitality & Leisure, and Fitness. Clients highlight their strengths in providing reliable virtual assistance, effective communication, and quick staffing solutions. In Education, they support administrative tasks for in-home services. In Financial Services, their virtual assistants enhance efficiency by handling repetitive tasks. In Hospitality, they streamline operations and customer service, while in Fitness, they assist with administrative duties. Overall, their expertise makes them a strong fit, particularly for businesses requiring administrative and operational support.
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Education Other Industry Hospitality & leisure Financial servicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently express satisfaction with MyOutDesk's cost-effectiveness and overall value for money. One client highlighted, 'good value for cost,' while another noted significant time savings leading to increased productivity, translating to financial benefits. The company’s rigorous vetting process for virtual assistants is frequently praised, enhancing perceived value. Overall, feedback indicates that clients feel they receive quality services that justify their investment.Was this helpful?
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$1,000+< $25 / hr50 - 249Berkeley, CA
Services provided
40% Back Office Outsourcing20% Call Center Services20% Customer Service Outsourcing +1 service20% Sales OutsourcingSee all 36 projectsWing Assistant is a company specializing in providing virtual assistant services, including customer service, administrative support, community management, and lead generation. Based on the reviews, approximately 80% of clients express satisfaction with Wing Assistant's services, highlighting their cost-effectiveness, high ratings, and ability to integrate seamlessly into existing workflows. However, around 20% of reviews indicate room for improvement in supervision, credential verification, and customer support responsiveness.
Reviews mention Team players
Clients have highlighted Wing Assistant's strong team player sentiment, noting their disciplined and punctual approach. One client emphasized the effective collaboration with marketing and product teams, which contributed to successful project outcomes. However, there was a mention of the sales manager occasionally overcommitting, suggesting an area for improvement. Overall, the feedback reflects a positive sentiment regarding teamwork and collaboration.-
Customer Service & Sales Outsourcing for Job Consultancy
5.0 May 9, 2025The team was disciplined and punctual. Wing's employees have great work ethic. This reflects their ability to function effectively as team players, ensuring that tasks are completed efficiently and on time.
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Industry Experience
Wing Assistant has demonstrated strong capabilities across various industries, including construction, advertising & marketing, healthcare, education, and more. Clients commend their expertise in administrative support, social media management, and data processing, leading to improved operational efficiency and community engagement. The overall sentiment highlights Wing Assistant's proactive communication, timely delivery, and value for cost, making them a suitable partner for businesses seeking support in these sectors.
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Information technology Advertising & marketing Software Education Medical Healthcare Construction Consulting Beauty & Cosmetics Business services Legal Arts, entertainment & music Nonprofit Real estate Financial services Human Resources Logistics & Supply Chain Other Industry Manufacturing Home ServicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Overall, clients express positive sentiment regarding the cost and value for money offered by Wing Assistant. Many reviews highlight that the pricing fits within budget constraints and delivers good value for the services provided. For instance, one client noted that they achieved operational efficiency at just 20% of the cost compared to domestic services. Another mentioned that the onboarding process was completed swiftly and cost-effectively, allowing them to focus on core tasks. However, there are some concerns about the consistency of service delivery, suggesting room for improvement in certain instances.Was this helpful?
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This provider is fluent in 1 language:
- English
This provider is available in 6 time zones:
- Greenwich Mean Time (GMT)
- Central Standard Time (CST)
- Eastern Standard Time (EST)
- Pacific Standard Time (PST)
- Australia Central Time (ACT)
- Australia Eastern Time (AET)
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Featured
What are Featured Providers?
$1,000+< $25 / hr250 - 999Serves Sacramento, CAServices provided
40% Back Office Outsourcing30% Call Center Services30% Customer Service OutsourcingSee all 11 projectsHelpSquad is a customer service outsourcing company specializing in live chat support, call center augmentation, and virtual assistance across various industries. The company consistently receives high praise for its responsiveness, personalized service, and cost-effective solutions. Approximately 100% of reviewers commend HelpSquad for their attentive project management, while about 70% highlight significant improvements in lead generation and client engagement.
Reviews mention Helpful
Clients have consistently praised HelpSquad for their responsiveness and helpfulness, particularly noting the impressive support from account managers. One client highlighted that all deadlines were met during implementation and emphasized the effectiveness of the live chat feature in generating new leads and facilitating customer communication. Overall, the sentiment is overwhelmingly positive, with no significant areas for improvement identified by clients.-
API Integration for Life Science Community
5.0 Feb 29, 2024Since then, the team has been responsive and helpful. Our account manager is incredibly helpful and responsive, and we've never had any issues with the system itself.
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Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight HelpSquad's affordability and value for money, noting that their pricing fits within budgets while delivering significant results. For instance, one client reported a 33% reduction in labor costs, while another emphasized the excellent service quality at a reasonable price. Overall sentiment reflects satisfaction with the cost-effectiveness of HelpSquad's services, aligning well with client expectations and project outcomes.Was this helpful?
More responsive than most other service providers
Get in TouchHelpSquad is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
$1,000+Undisclosed1,000 - 9,999Serves Sacramento, CAServices provided
50% Customer Service Outsourcing15% Back Office Outsourcing15% Call Center Services +2 services15% Employer of Record (EOR) Services5% Data Annotation ServicesSee all 10 projectsBoldr. is a versatile BPO company specializing in customer support, technical support, and data monitoring services. Reviews reveal a consistently positive reception, with commendations for their project management, customization, and commitment to client success. Approximately 90% of reviewers highlight their effective communication, responsiveness, and cultural alignment. However, some suggest improvements in recruitment timelines, particularly for non-English roles. Overall, Boldr. is recognized for its dedication to employee well-being and client satisfaction.
Reviews mention Unique expertise
Clients have praised Boldr. for their unique expertise in providing highly customized and adaptable support services. One client highlighted their exceptional level of personalization, noting that Boldr. demonstrated a deep understanding of their specific needs, which is uncommon among competitors. Another client emphasized Boldr.'s ability to integrate seamlessly with their systems and provide constructive feedback, enhancing overall performance. The overall sentiment reflects strong satisfaction with Boldr.'s innovative solutions and commitment to continuous improvement.-
Customer Service Outsourcing for GPS Pet Tracker Provider
4.5 Jan 15, 2024One of the most impressive and unique aspects of BoldR is their exceptional level of customization and adaptability in their services. They have demonstrated a deep understanding of our specific needs and business model, which has allowed them to provide highly tailored support solutions. Additionally, their team's expertise and dedication to staying ahead of industry trends have enabled them to offer innovative solutions that consistently add value to our operations.
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Industry Experience
Boldr has demonstrated expertise across various industries, including Consumer Products, Retail, Manufacturing, and Other Industries, consistently receiving positive feedback. Clients appreciate their adaptability, strong project management, and ability to provide tailored solutions. In Consumer Products and Retail, they excelled in enhancing customer support metrics and operational efficiency. In Manufacturing, they contributed to improved data accuracy. Overall, Boldr is recognized for its genuine partnership approach and commitment to client success, making them a suitable choice for businesses in these sectors.
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Other industries Consumer products & services Other Industry Retail Manufacturing Consumer ProductsWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently commend Boldr. for their cost-effectiveness and value for money. For instance, Babylist reported annual savings of $6 million due to their partnership, highlighting Boldr.'s ability to deliver significant cost reductions. Tractive emphasized that Boldr.'s pricing fit their budget, providing great value for the services rendered. Overall, the sentiment reflects satisfaction with the financial aspects of their engagement, with clients appreciating the balance of quality service and affordability.Was this helpful?
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$10,000+< $25 / hr250 - 999Serves Sacramento, CAServices provided
40% Customer Service Outsourcing30% Back Office Outsourcing20% Call Center Services +1 service10% Finance & Accounting Outsourcing (FAO)See all 46 projectsBig Outsource is a professional virtual assistance service provider specializing in administrative support, customer service, and content management tasks. Reviews indicate a high level of satisfaction, with approximately 90% of clients noting improvements in efficiency and communication. Clients appreciate their proactive project management and seamless integration into existing workflows, though some desire more proactive tool suggestions and flexible support hours.
Reviews mention Autonomous
Clients express a high level of satisfaction with Big Outsource's autonomy and initiative in managing tasks. One client noted that their virtual assistant worked independently, required minimal direction, and even made thoughtful suggestions to improve workflows. Another client highlighted the team's proactive approach, stating they anticipated needs and maintained effective communication without needing to be chased for updates. Overall, the sentiment reflects confidence in Big Outsource's ability to operate autonomously and deliver quality results.-
Back-Office Support & Customer Service for Fitness Company
5.0 Jun 19, 2025I never had to chase them down—they anticipated needs and checked in regularly. Their team is responsive, skilled, and dependable—ideal for small practices like mine.
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Back Office Outsourcing for Healthcare Company
5.0 Aug 5, 2025They followed a task list template we used weekly, and they worked independently without needing constant direction. The virtual assistant didn’t just complete tasks—she actually understood what I was trying to build. She offered formatting suggestions, flagged gaps in workflows, and made my SOPs more useful for my clients.
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5 of 5 reviews are 5 stars$50,000 – $199,999 avg. project costRead 5 Recent ReviewsReviewed 5 times in the past 6 months
Recent reviews of Big Outsource highlight a consistently positive client experience, with notable successes in improving operational efficiency and client communication. Clients reported significant reductions in workload, such as a 70% decrease in administrative tasks and improved response times from over 18 hours to under 4 hours. Feedback emphasized their reliability, quick adaptability, and proactive problem-solving. However, some clients suggested enhancements like weekend support and more proactive tool recommendations, indicating areas for potential growth.Was this helpful?
Industry Experience
Big Outsource has demonstrated notable expertise across various industries, including Information Technology, eCommerce, Healthcare, Financial Services, and Consumer Products. Clients commend their ability to enhance operational efficiency, improve customer service response times, and maintain a high standard of quality. Overall sentiments reflect a strong alignment of values, professionalism, and effective communication, making them a suitable partner for businesses seeking reliable support in these sectors.
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Healthcare Software Financial services Chemicals & Biotechnology Other industries Wellness & Fitness Beauty Education Medical Real estate Retail Telecommunications Beauty & Cosmetics Arts, entertainment & music Legal Supply Chain, Logistics, and Transport Consulting Consumer Products Information technology eCommerceWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients frequently commend Big Outsource for their competitive pricing and exceptional value for money. Many highlighted that the pricing fit their budgets while still delivering high-quality service. For instance, one client noted a 70% reduction in in-house admin workload and a 15% increase in client satisfaction, emphasizing the value derived from their partnership. Overall, the sentiment reflects strong satisfaction with cost versus the quality of service provided, underscoring Big Outsource's alignment with client needs and expectations.Was this helpful?
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$1,000+< $25 / hr50 - 249Sacramento, CA
Services provided
75% Back Office Outsourcing15% Customer Service Outsourcing10% Call Center ServicesSee all 3 projectsSoftfile specializes in inbound and back office services, with a strong focus on customer service and efficiency. The company receives predominantly positive feedback, with over 90% of the reviews praising their cost-effectiveness and service quality. Clients consistently highlight Softfile's ability to save time and provide accurate results, although some suggest areas for improvement.
Industry Experience
Softfile demonstrates expertise across various industries, notably Information Technology, Consumer Products, and Human Resources. Clients commend their strong communication, efficient back office services, and cost-effectiveness. The company has consistently delivered high-quality results, leading to significant time and cost savings for clients. Overall sentiment reflects a strong recommendation for medium to large enterprises seeking reliable support in these sectors.
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Human Resources Information technology Consumer ProductsWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Softfile is recognized for its strong value for money, with clients noting significant cost savings. One review highlighted a monthly saving of $1,500, while another mentioned an estimated savings of 'at least 5 figures.' Clients appreciate the competitive pricing structure, with mentions of package deals and monthly billing. Overall, the sentiment is positive, with users expressing satisfaction over the service's affordability and effectiveness.Was this helpful?
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UndisclosedUndisclosed250 - 999Sacramento, CA
Services provided
50% Call Center Services50% Customer Service OutsourcingTeleDirect Call Centers, a call center service and Customer Service Outsourcing company, was launched in 1961. The midsize team provides Call Center Services and Customer Service Outsourcing.
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$1,000+< $25 / hr10,000+Sacramento, CA
Services provided
50% Customer Service Outsourcing25% Call Center Services15% Sales Outsourcing +1 service10% Back Office OutsourcingEstablished in 1966, transcosmos is a Customer Service Outsourcing company. Their team provides Customer Service Outsourcing and Call Center Services.
Read moreSee All Locations (3)Sacramento, CA
3851 N Freeway Blvd, Suite 100
Sacramento, CA 958342 - 5
916-562-2235
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UndisclosedUndisclosed10,000+Sacramento, CA
Services provided
10% Customer Service Outsourcing9% AI Consulting9% CRM Consulting and SI +8 services9% Call Center Services9% Content Moderation Services9% Cybersecurity9% Digital Strategy9% Generative AI9% IT Managed Services9% IT Strategy Consulting9% Social Media MarketingSee all 1 projectsModSquad provides customer service by handling consumer inquiries through calls and emails for various businesses. Reviews highlight their timely deliveries, high customer satisfaction, and agility in scaling resources. Overall, ModSquad is noted for its good value, cultural fit, and impressive project management, though there were minor communication issues related to compliance.
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$1,000+< $25 / hr10 - 49Sacramento, CA
Services provided
25% Back Office Outsourcing25% Business Consulting25% Customer Service Outsourcing +1 service25% E-Commerce DevelopmentFounded in 2021, Quantamnest is an e-commerce development firm. The small team focuses on E-Commerce Development and Business Consulting.
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Featured
What are Featured Providers?
$100,000+Undisclosed10,000+SingaporeServices provided
50% Customer Service Outsourcing20% Sales Outsourcing10% Business Consulting +2 services10% Call Center Services10% Content Moderation ServicesSee all 12 projectsTDCX is a business process outsourcing company specializing in customer service, technical support, and risk assessment across diverse industries, primarily in the APAC region. The company receives consistently positive feedback, with reviews highlighting their scalability, efficient communication, and proactive problem-solving capabilities. Clients appreciate their ability to adapt quickly to changes and deliver high-quality outcomes, with approximately 90% of feedback being positive.
Reviews mention Autonomous
The feedback regarding TDCX's autonomy is overwhelmingly positive. Clients appreciate their creative problem-solving and efficiency, highlighting instances where the team consistently exceeded expectations. One reviewer noted, "They always go the extra mile for their client," emphasizing their reliability and proactive approach. Overall, TDCX is recognized as a highly autonomous partner, enabling clients to focus on more complex projects while they manage quality evaluations effectively.-
BPO Services for Tech Company
5.0 May 25, 2022Creative, autonomous, efficient, reliable, excellent communication skills - and most importantly - always go the extra mile for their client. Every time we asked them to deliver on a task, they did that very well and then also went above and beyond.
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Industry Experience
TDCX demonstrates strong capabilities across various industries, including Hospitality & Leisure, Social Networking, Financial Services, Food & Beverages, Software, Consumer Products, Retail, and IT Services. Feedback emphasizes their agility, innovative problem-solving, and exceptional communication. Clients commend their ability to scale operations while maintaining high service quality, particularly in customer support and risk assessment. Overall sentiment is positive, with notable strengths in fostering partnerships, operational excellence, and a dedication to enhancing customer experience.
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Hospitality & leisure Social Networking Financial services Food & Beverages Software Consumer Products Retail IT ServicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have expressed a generally positive sentiment regarding TDCX's cost and value for money. Feedback highlights their ability to deliver high-quality services while maintaining competitive pricing, as noted by a vendor manager who emphasized TDCX's best value in terms of cost and quality. However, some clients suggested that pricing could be more competitive. Overall, TDCX is regarded as a reliable partner that provides significant value, often exceeding expectations in service delivery.Was this helpful?
More responsive than most other service providers
Get in TouchTDCX is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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UndisclosedUndisclosed10 - 49Sacramento, CA
Services provided
20% Business Consulting16% Back Office Outsourcing16% Customer Service Outsourcing +3 services16% Finance & Accounting Outsourcing (FAO)16% Fractional CFO Services16% Sales OutsourcingSee all 2 projectsThe talent you can’t find. The standard they can’t match. We build elite global teams that drive efficiency and cut costs - without compromising on quality. Businesses today are under
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$1,000+$100 - $149 / hr2 - 9Sacramento, CA
Services provided
60% Business Consulting40% Document Digitization & ManagementCP Jones Consulting LLC, a Business Consulting company, was launched in 2020. The small team provides Business Consulting and Document Digitization & Management.
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UndisclosedUndisclosed10 - 49Sacramento, CA
Services provided
25% IT Managed Services15% BI & Big Data Consulting & SI15% Cybersecurity +4 services15% IT Strategy Consulting10% Call Center Services10% Cloud Consulting & SI10% Other IT Consulting and SIIT managed services company TLC Tech, Inc. Was launched in 2004. The agency provides IT managed services and IT strategy consulting, and is small.
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$1,000+$100 - $149 / hr2 - 9Sacramento, CA
Services provided
15% Call Center Services15% Custom Software Development15% Pay Per Click +4 services15% Sales Outsourcing15% Search Engine Optimization15% Web Development10% Customer Service OutsourcingGolden Goose Marketing is a SEO services firm based in Sacramento, California. Their services include Search Engine Optimization and Pay Per Click.
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UndisclosedUndisclosed50 - 249Roseville, CA
Services provided
20% Customer Service Outsourcing20% Graphic Design20% Social Media Marketing +3 services20% Web Development10% Back Office Outsourcing10% Call Center ServicesSee all 1 projectsLEVEL 9 Virtual is a company offering virtual assistant services. Reviews indicate that while they have high ratings, they faced challenges with communication and task management, resulting in a need for micromanagement. Feedback was generally negative, with 100% of reviewers highlighting issues and no recommendations given.
Industry Experience
Level 9 Virtual has experience primarily in the consulting industry, where they provided virtual assistance for marketing automation and client support. Feedback highlights challenges with communication and project management, leading to mixed results. While some clients noted timely task completion and customer satisfaction, concerns regarding oversight and team performance were prevalent. Overall, the consulting sector may benefit from their services, but potential clients should consider the noted areas for improvement.
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ConsultingWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have expressed dissatisfaction with Level 9 Virtual's overall value for money, citing poor communication and the need for micromanagement as significant drawbacks. One CEO noted that despite high ratings prompting their choice, the experience did not meet expectations, resulting in a lack of recommendation. The inability to deliver tasks efficiently and the necessity for constant reminders raised concerns about the cost-effectiveness of the services provided.Was this helpful?
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$100,000+$25 - $49 / hr10 - 49Folsom, CA
Services provided
35% Document Digitization & Management20% Generative AI20% IT Strategy Consulting +2 services15% BI & Big Data Consulting & SI10% AI DevelopmentNexyom Consultancy Services Pvt. Ltd. Is a Document Digitization & Management company. Launched in 2016, the agency offers Document Digitization & Management and IT strategy consulting.
Read moreSee All Locations (2)Folsom, CA
14873 Auburn Summit Drive
Folsom, CA 9563016 - 20
+1 (877) 842-7386
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$1,000+$100 - $149 / hr2 - 9Sacramento, CA
Services provided
20% Advertising20% Conversion Optimization20% Pay Per Click +2 services20% Sales Outsourcing20% Social Media MarketingClientomic LLC is an Advertising company. The Sacramento, California-based agency was launched in 2024. Their team provides Advertising and Social Media Marketing.
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UndisclosedUndisclosed50 - 249Fairfield, CA
Services provided
45% Back Office Outsourcing15% Customer Service Outsourcing10% Business Consulting +3 services10% Call Center Services10% Financial Consulting10% Sales OutsourcingTelegenisys Inc is a Fairfield, California-based Back Office Outsourcing company. They focus on Back Office Outsourcing and Customer Service Outsourcing.
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$10,000+$100 - $149 / hr1,000 - 9,999El Dorado Hills, CA
Services provided
60% BI & Big Data Consulting & SI15% Back Office Outsourcing15% CRM Consulting and SI +1 service10% Cloud Consulting & SIFounded in 1993, R Systems is a large big data analytics company. Their services include BI & big data consulting & SI and Back Office Outsourcing.
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UndisclosedUndisclosed2 - 9Sacramento, CA
Services provided
20% AI Development20% IT Strategy Consulting10% Back Office Outsourcing +5 services10% Business Consulting10% CRM Consulting and SI10% Cloud Consulting & SI10% Custom Software Development10% IT Managed ServicesClowd, an IT strategy consulting company, is in Sacramento, California. Their services include IT strategy consulting and Artificial Intelligence.
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UndisclosedUndisclosed2 - 9Lodi, CA
Services provided
40% Translation30% Call Center Services30% Sales OutsourcingJRivera Associates is a small Translation company based in Lodi, California. The team focuses on Translation and Call Center Services.
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UndisclosedUndisclosed2 - 9Roseville, CA
Services provided
25% Back Office Outsourcing25% Event Marketing25% Public Relations +1 service25% Social Media MarketingBack Office Outsourcing company Halldin Public Relations is headquartered in Roseville, California. The team focuses on Back Office Outsourcing and Event Marketing.
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$1,000+Undisclosed50 - 249Riverbank, CA
Services provided
50% Call Center Services50% Sales OutsourcingSee all 4 projectsTeleContact Resource Services is a telemarketing and customer service company specializing in outbound sales and customer verification services. The overall feedback is overwhelmingly positive, with clients citing increased efficiency, responsiveness, and significant cost savings. Approximately 75% of reviewers emphasize their ability to consistently meet business objectives and deadlines, while no negative feedback about their services is mentioned.
Reviews mention Professional
Clients have expressed a positive sentiment regarding TeleContact Resource Services' professionalism. One client highlighted their ability to provide various services and noted their positive attitude, stating, 'They are very good' and 'They are very positive.' Additionally, the client has been engaged with the company since 2010, indicating a long-term, satisfactory relationship without any significant feedback for improvement.-
Outbound Telemarketing Services for Advertising Company
3.5 Nov 2, 2017The review highlights that the service provider has been working with the company since 2010, indicating a long-term relationship. Additionally, the client mentions spending between $10,000 to $49,999 annually, suggesting a considerable investment in their services. These details underscore the service provider's consistent ability to meet client expectations over an extended period.
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Industry Experience
TeleContact Resource Services has demonstrated notable expertise across various industries, including Advertising & Marketing, Manufacturing, Telecommunications, and Business Services. Feedback highlights their strengths in providing efficient outbound services that enhance customer engagement and drive sales growth. Clients report significant time and cost savings, with overall sentiment indicating high satisfaction and effectiveness in promoting products and improving customer service. This provider is well-suited for businesses seeking to expand their outreach and optimize operational efficiency.
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Advertising & marketing Manufacturing Telecommunications Business servicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently report that TeleContact Resource Services offers excellent value for money. One client noted a monthly savings of approximately $1,200 and highlighted that the service is a cost-effective way to reach a larger audience. Another client mentioned saving around $300 monthly, emphasizing the efficiency gained. Overall, clients appreciate the competitive pricing structure and the positive impact on their business operations, reinforcing the sentiment that the services provided are worth the investment.Was this helpful?
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UndisclosedUndisclosed2 - 9Napa, CA
Services provided
100% Customer Service OutsourcingCustomer Service Outsourcing company Got Luxury Ride was launched in 2020. The firm specializes in Customer Service Outsourcing, and is small.
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UndisclosedUndisclosed50 - 249Folsom, CA
Services provided
30% IT Strategy Consulting20% Custom Software Development20% IT Managed Services +3 services10% Business Consulting10% Corporate Training & Coaching10% Customer Service OutsourcingFounded in 2001, Introlligent is an IT strategy consulting company. The midsize team focuses on IT strategy consulting and IT managed services.
Read more -
UndisclosedUndisclosed250 - 999San Ramon, CA
Services provided
50% Digital Asset Management50% Document Digitization & ManagementARC Facilities is a midsize Document Digitization & Management and Digital Asset Management company. Launched in 2016, the team offers Document Digitization & Management and Digital Asset
Read more -
UndisclosedUndisclosed2 - 9Antioch, CA
Services provided
100% Call Center ServicesAll Bay Answering Service is an answering service. Their small team is in Antioch, California. Their services include Call Center Services.
Read more -
$1,000+$25 - $49 / hr50 - 249Oakland, CA
Services provided
60% Customer Service Outsourcing24% Call Center Services16% Sales OutsourcingSee all 2 projectsTelecom, Inc. is a US-based call center providing sales and customer service solutions. Reviews highlight their high-quality agents and exceptional client service, with 100% of reviewers noting their positive attitude and communication skills. Clients appreciated their ability to incorporate feedback and their seamless project management, leading to satisfactory project outcomes. There are no reported areas needing improvement.
Reviews mention High-quality work
Telecom, Inc. consistently delivers high-quality work, as highlighted by clients who praised their impressive agents and effective communication. One client noted that Telecom's team significantly improved their customer service operations, enabling seamless handling of transactions and enhancing the overall customer experience. Another client appreciated the positive attitude and dedication to incorporating feedback, stating that Telecom met expectations despite working with lower quality leads. Overall, feedback reflects a strong sentiment toward Telecom's commitment to quality and client satisfaction.-
Customer Support Services for Furniture Company
5.0 Feb 16, 2023The quality of the agents was very impressive. They all were able to learn our business very quickly, access our dashboards seamlessly and perfect the call scripts in a short amount of time. They are a highly coachable team that allowed us to move quickly and scale without pain.
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Industry Experience
Telecom, Inc. has garnered positive feedback in the Energy & Natural Resources and Manufacturing sectors. Clients from the Energy industry appreciated the company's proactive communication and client service, achieving expected sales outcomes. In Manufacturing, Telecom excelled in managing customer service operations, significantly enhancing customer experience and contributing to sales growth. Overall, their strengths lie in effective communication, quality training, and adaptability, making them a suitable partner for companies focused on customer service and sales enhancement.
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Energy & natural resources ManufacturingWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight Telecom, Inc.'s competitive pricing and overall value for money. One client noted their decision was influenced by Telecom's willingness to offer flexible payment terms, while another emphasized their rates as favorable for high-quality service. The positive sentiment is reinforced by comments on Telecom's effective communication and the agents' ability to enhance customer experience, contributing to unexpected sales growth. Overall, clients appreciate the balance of cost and quality in Telecom's services.Was this helpful?
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$1,000+< $25 / hr50 - 249Pleasant Hill, CA
Services provided
75% Call Center Services25% Customer Service OutsourcingCall24 Communications, an answering service, is located in Pleasant Hill, California. Founded in 1985, the team focuses on Call Center Services and Customer Service Outsourcing.
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$10,000+< $25 / hr2 - 9Concord, CA
Services provided
50% Call Center Services50% IT Managed ServicesFounded in 2019, Gadgetsick is a call center company and IT managed services company. Their services include Call Center Services and IT managed services.
Read more -
Undisclosed$100 - $149 / hr250 - 999San Ramon, CA
Services provided
60% CRM Consulting and SI20% ERP Consulting and SI10% Call Center Services +1 service10% Other IT Consulting and SISee all 2 projectsFive9 is a company specializing in Salesforce integration and contact center operations, providing services such as software implementation and team training. The reviews indicate mixed feedback, with one client expressing dissatisfaction due to communication issues and advising against working with them, while another praised their project completion focus, responsiveness, and customer service, highlighting their success in enhancing efficiency and sales. Overall, 50% of the reviews were positive, while 50% were negative.
Reviews mention High-quality work
Five9 has received high praise for delivering quality work, particularly in project management and customer service. A client noted that Five9 completed an urgent project within a week, significantly improving efficiency and sales. Their team demonstrated exceptional diligence, with prompt responses to inquiries and proactive troubleshooting during a transition to remote work. Clients appreciate their structured problem-solving approach, although some feedback indicated that the software interface could be more streamlined.-
Sales & Marketing Support for Legal Service Access Firm
4.0 Jul 29, 2020Five9 tends to be really project completion oriented. They make sure they’re paying attention to getting your project done. The team is also really diligent in their response time. If you submit a ticket, they tend to reach back out within about an hour, even for not urgent matters. Their communication is their strength. Also, their ability to diagnose technical problems is excellent. Five9 provides really structured approaches to finding solutions. It’s very helpful.
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Industry Experience
Five9 has demonstrated expertise across the financial services and legal industries. In financial services, feedback indicates issues with Salesforce integration and communication, leading to a negative sentiment. Conversely, in the legal sector, Five9 received positive reviews for project management, efficiency improvements, and strong customer support during transitions, highlighting their capacity for timely problem-solving. Overall, clients in the legal industry found strong value in their services, while financial services clients expressed concerns regarding communication and integration challenges.
Read All ReviewsSelect Industry to see insights
Financial services LegalWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Client feedback on Five9's cost and value for money presents a mixed sentiment. One client invested between $20,000–$30,000 but expressed dissatisfaction with integration issues, advising potential customers to seek other vendors. Conversely, another client who spent between $10,000–$50,000 praised Five9 for delivering timely results and achieving efficiency goals, highlighting their diligent communication and project completion focus. Overall, while some clients appreciated the service, concerns over value and communication persist.Was this helpful?
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$1,000+< $25 / hr2 - 9Stockton, CA
Services provided
20% Back Office Outsourcing20% Direct Marketing20% Product Design +2 services20% Social Media Marketing20% Web DevelopmentMedical Bills Consultancy, a Direct Marketing company, was launched in 2023. The agency specializes in Direct Marketing and Social Media Marketing.
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Undisclosed< $25 / hr50 - 249San Ramon, CA
Services provided
40% Back Office Outsourcing10% Customer Service Outsourcing10% Finance & Accounting Outsourcing (FAO) +4 services10% HR Outsourcing10% Recruitment Process Outsourcing10% Sales Outsourcing10% StaffingEzyteams is a Back Office Outsourcing company. They are headquartered in San Ramon, California and have midsize team. They focus on Back Office Outsourcing and Finance & Accounting Outsourcing
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$1,000+< $25 / hr2 - 9Walnut Creek, CA
Services provided
100% Call Center ServicesReliable Receptionist is an answering service. The Walnut Creek, California-based team offers Call Center Services.
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UndisclosedUndisclosed250 - 999Pleasanton, CA
Services provided
100% Call Center ServicesMidsize answering service Packet Fusion, is in Pleasanton, California and Pleasanton, California. Their services include Call Center Services.
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Undisclosed$100 - $149 / hr2 - 9Concord, CA
Services provided
20% Branding20% Cybersecurity20% Sales Outsourcing +2 services20% Search Engine Optimization20% Social Media MarketingALFATEK is a Concord, California-based branding agency. They offer Branding and Social Media Marketing.
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$1,000+< $25 / hr250 - 999Livermore, CA
Services provided
80% Call Center Services20% AccountingPerformant is an answering service launched in 1976. The team focuses on Call Center Services and Accounting.
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$1,000+< $25 / hr250 - 999Berkeley, CA
Services provided
40% Customer Service Outsourcing30% Call Center Services15% Back Office Outsourcing +1 service15% Sales OutsourcingScale Support, a Customer Service Outsourcing company, is based in Berkeley, California. They provide Customer Service Outsourcing and Call Center Services.
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UndisclosedUndisclosed10 - 49Oakland, CA
Services provided
40% Call Center Services40% Customer Service Outsourcing20% Sales OutsourcingSee all 5 projectsNuma is a communications solutions company offering services such as automated call management and text messaging integration for businesses. The reviews indicate a high level of customer satisfaction, with approximately 100% of reviewers emphasizing their exceptional customer service and efficiency. Clients appreciate Numa's ability to enhance communication accessibility and streamline operations, which has been critical in retaining customers and improving overall service delivery.
Reviews mention Hard working
Clients consistently commend Numa for their hard work and dedication. One client highlighted their appreciation for Numa's efforts in developing algorithms that significantly ease daily operations. Another noted their proactive approach, stating that Numa's effective communication and quick response times have been invaluable in urgent situations, demonstrating their commitment to client success. Overall, the sentiment surrounding Numa's work ethic is overwhelmingly positive, with clients expressing confidence in their reliability and support.-
Virtual Receptionist Service for Property Management
5.0 Feb 25, 2020I get the sense that they care about their clients. I appreciate the hard work that they put into their algorithms because they make our lives significantly easier. Sometimes, there are issues with the transcription system, but it’s never a huge deal because we can just reach out to the caller. I know that Numa is working hard to streamline that.
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Industry Experience
Numa has demonstrated considerable expertise in the Arts, Beauty & Cosmetics, Retail, Real Estate, and Hospitality industries. Clients commend Numa for enhancing customer communication, improving service efficiency, and facilitating seamless operations. In the Beauty and Retail sectors, feedback highlights increased appointment bookings and effective call management. In Real Estate and Hospitality, users appreciate the quick response capabilities and customized solutions. Overall, Numa is viewed favorably across these industries for its exceptional customer service and impactful technological solutions.
Read All ReviewsSelect Industry to see insights
Arts, entertainment & music Beauty & Cosmetics Retail Real estate Hospitality & leisureWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally express strong satisfaction with Numa's cost-effectiveness and value for money. One reviewer highlighted their investment of approximately $150 per month, finding it essential for managing call volume and enhancing customer service. Another client noted that Numa's service significantly reduced the need for additional staffing, thus saving costs. Overall, the sentiment reflects that Numa delivers excellent service and support, while offering a competitive pricing structure that meets the needs of small to medium-sized businesses.Was this helpful?
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$1,000+< $25 / hr50 - 249Berkeley, CA
Services provided
55% Call Center Services30% Customer Service Outsourcing15% Sales OutsourcingDirect Line is a call center company. They are located in Berkeley, California and have midsize team. They specialize in Call Center Services and Customer Service Outsourcing.
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UndisclosedUndisclosed10 - 49Pinole, CA
Services provided
45% Other Marketing35% Customer Service Outsourcing20% Other DesignCalifornia House Cleanings is an Other Marketing company in Pinole, California. They provide Other Marketing and Customer Service Outsourcing.
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UndisclosedUndisclosed10 - 49Concord, CA
Services provided
20% Application Management & Support20% Business Consulting20% CRM Consulting and SI +2 services20% Demand Generation Marketing20% Sales OutsourcingCRM consulting and SI company SaaScend is based in Concord, California. The team specializes in CRM consulting and SI and Application Management & Support.
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$1,000+< $25 / hr10 - 49Oakland, CA
Services provided
60% Call Center Services40% Customer Service OutsourcingTopaz Services, a phone answering service, is in Oakland, California. They offer Call Center Services and Customer Service Outsourcing and were founded in 1986.
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$1,000+Undisclosed10 - 49Modesto, CA
Services provided
34% Customer Service Outsourcing33% Back Office Outsourcing33% Call Center ServicesDoctor Billing Experts, a Customer Service Outsourcing company, was established in 2023. Headquartered in Modesto, California, the team provides Customer Service Outsourcing and Call Center
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UndisclosedUndisclosed10 - 49Livermore, CA
Services provided
100% Call Center ServicesCustom Communications, an answering service company, is located in Livermore, California. Established in 1980, the team offers Call Center Services.
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$5,000+Undisclosed2 - 9San Ramon, CA
Services provided
50% Sales Outsourcing25% Business Consulting25% Fractional CMO ServicesCannmore is a Sales Outsourcing company launched in 2022. The small team offers Sales Outsourcing and Business Consulting.
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UndisclosedUndisclosedFreelancerAntioch, CA
Services provided
20% Back Office Outsourcing20% Branding20% Graphic Design +2 services20% Marketing Strategy20% Public RelationsLaunched in 2023, Gossamer Admin + Design is a small Antioch, California-based branding agency. Their team specializes in Branding and Public Relations.
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UndisclosedUndisclosed10 - 49Richmond, CA
Services provided
35% Back Office Outsourcing35% Finance & Accounting Outsourcing (FAO)30% Compliance ConsultingExpeditious Medical Billing is a Back Office Outsourcing company. The Richmond, California-based firm specializes in Back Office Outsourcing and Finance & Accounting Outsourcing (FAO).
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UndisclosedUndisclosed2 - 9Livermore, CA
Services provided
35% Back Office Outsourcing35% Sales Outsourcing30% Business ConsultingBack Office Outsourcing company A&H Billing Specialties is based in Livermore, California. They offer Back Office Outsourcing and Sales Outsourcing and were launched in 1999.
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UndisclosedUndisclosed10 - 49Walnut Creek, CA
Services provided
20% Branding20% Business Consulting20% Market Research +2 services20% Sales Outsourcing20% Sports MarketingPIVOT Agency is a branding company. The Walnut Creek, California-based firm was established in 2013. Their team specializes in Branding and Market Research.
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UndisclosedUndisclosed10 - 49San Ramon, CA
Services provided
60% CRM Consulting and SI40% Customer Service OutsourcingDemandGen (now BDO Digital, Demand Generation Group) is a CRM consulting and SI company. In San Ramon, California, the team provides CRM consulting and SI and Customer Service Outsourcing.
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UndisclosedUndisclosed10 - 49Pleasanton, CA
Services provided
25% Back Office Outsourcing25% Business Consulting25% Call Center Services +1 service25% Sales OutsourcingBusiness Consulting company Vouris specializes in Business Consulting and Call Center Services. They were launched in 2020.
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UndisclosedUndisclosed2 - 9Walnut Creek, CA
Services provided
25% Accounting25% Back Office Outsourcing25% Event Marketing +2 services13% Staffing12% RecruitingLennon BPO is an Accounting company. The company is in Walnut Creek, California. Their services include Accounting and Back Office Outsourcing.
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At Clutch, we believe trust is the foundation of every business relationship. Our mission is to help buyers make confident, data-backed decisions informed by real client experiences.
Every review on Clutch undergoes a rigorous, human-led verification process to make sure it’s valid. Our team of specialists confirms the identity of each reviewer, ensures the project is legitimate, and only publishes reviews that meet our strict criteria.
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We evaluate service providers using a structured methodology that combines:
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This data powers tools like the Leaders Matrix, which helps you compare agencies directly. Our research team curates rankings by weighing verified reviews most heavily, so the most trusted and experienced providers rise to the top.
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A Clutch Leaders Matrix provides a broad view of the top-performing companies in a particular service or location. Each company featured in a Leaders Matrix is evaluated based on Focus and Ability to Deliver. The size of each circle indicates that company’s size.
By using verified reviews, focused service details, and real project data, the Leaders Matrix highlights companies that consistently deliver and stand out from the rest. Each company’s position is based on how well they focus on a service area and how consistently they deliver results, helping you make informed, confident decisions. Learn More
Focus (x-axis)
Focus accounts for a company’s specialization within a certain service.
Ability to Deliver (y-axis)
Ability to Deliver considers three criteria:
- Client feedback and reviews
- Work experience and previous projects
- Market presence and reputation in the industry
List of the Top 2 Sacramento BPO Services
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UndisclosedUndisclosed1,000 - 9,999Sacramento, CA
Ability to deliver
28.5/40.017.4/20 Reviews3.3/10 Clients & Experience7.8/10 Market PresenceService focus
85% Back Office Outsourcing15% Other -
$1,000+< $25 / hr50 - 249Sacramento, CA
Ability to deliver
14/40.014/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
100% Back Office Outsourcing -
UndisclosedUndisclosed250 - 999Sacramento, CA
Ability to deliver
5.6/40.00/20 Reviews0/10 Clients & Experience5.6/10 Market PresenceService focus
100% Back Office Outsourcing -
$1,000+< $25 / hr10,000+Gardena, CA
Ability to deliver
4.9/40.00/20 Reviews0/10 Clients & Experience4.9/10 Market PresenceService focus
100% Back Office Outsourcing -
UndisclosedUndisclosed10,000+Sacramento, CA
Ability to deliver
15.3/40.00/20 Reviews8.6/10 Clients & Experience6.8/10 Market PresenceService focus
19% Back Office Outsourcing81% Other -
$1,000+< $25 / hr10 - 49Sacramento, CA
Ability to deliver
5.2/40.00/20 Reviews0/10 Clients & Experience5.2/10 Market PresenceService focus
50% Back Office Outsourcing50% Other -
UndisclosedUndisclosed10 - 49Sacramento, CA
Ability to deliver
4/40.00/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
48% Back Office Outsourcing52% Other -
$1,000+$100 - $149 / hr2 - 9Sacramento, CA
Ability to deliver
5.4/40.00/20 Reviews0/10 Clients & Experience5.4/10 Market PresenceService focus
40% Back Office Outsourcing60% Other -
UndisclosedUndisclosed10 - 49Sacramento, CA
Ability to deliver
5.5/40.00/20 Reviews0/10 Clients & Experience5.5/10 Market PresenceService focus
10% Back Office Outsourcing90% Other -
$1,000+$100 - $149 / hr2 - 9Sacramento, CA
Ability to deliver
5.2/40.00/20 Reviews0/10 Clients & Experience5.2/10 Market PresenceService focus
40% Back Office Outsourcing60% Other -
UndisclosedUndisclosed50 - 249Roseville, CA
Ability to deliver
8.5/40.03.2/20 Reviews0/10 Clients & Experience5.3/10 Market PresenceService focus
40% Back Office Outsourcing60% Other -
$100,000+$25 - $49 / hr10 - 49Noida, India
Ability to deliver
4/40.00/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
35% Back Office Outsourcing65% Other -
$1,000+$100 - $149 / hr2 - 9Sacramento, CA
Ability to deliver
4/40.00/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
20% Back Office Outsourcing80% Other -
UndisclosedUndisclosed50 - 249Fairfield, CA
Ability to deliver
6.2/40.00/20 Reviews0.6/10 Clients & Experience5.6/10 Market PresenceService focus
80% Back Office Outsourcing20% Other -
$10,000+$100 - $149 / hr1,000 - 9,999El Dorado Hills, CA
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
15% Back Office Outsourcing85% Other -
UndisclosedUndisclosed2 - 9Sacramento, CA
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
10% Back Office Outsourcing90% Other -
UndisclosedUndisclosed2 - 9Lodi, CA
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
60% Back Office Outsourcing40% Other
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