Top BPO Companies in Sacramento
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Featured
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$50,000+Undisclosed1,000 - 9,999Serves Sacramento, CAServices provided
See all 4 projectsROI CX Solutions is a customer support management company that excels in enhancing customer satisfaction and streamlining support processes. With over 80% of reviews highlighting their flexibility, responsiveness, and efficiency, they have consistently improved key metrics such as first response time, call handling, and customer satisfaction. Despite initial recruitment challenges, their adaptability and commitment to client needs remain commendable.
$1,000+< $25 / hr1,000 - 9,999Serves Sacramento, CAServices provided
See all 28 projectsHugo Inc. | Top CX Provider is an outsourcing company specializing in customer experience (CX) and support services. The company consistently receives high praise for its effective project management and adaptability, with 100% of reviewers noting the team's ability to seamlessly integrate into existing operations. Approximately 70% of the feedback highlights the company's impressive cultural fit and commitment to quality, with measurable outcomes like increased efficiency and customer satisfaction.
$1,000+Undisclosed250 - 999Serves Sacramento, CAServices provided
See all 68 projectsTop Customer Service is a customer support agency renowned for its excellent call handling and content writing services. Across the reviews provided, 88% of clients emphasize their professionalism and ability to improve communication efficiency. Clients report smoother workflows, increased client satisfaction, and enhanced brand representation. Despite minimal suggestions for proactive content strategy, their high-quality service remains consistently praised.
$100,000+Undisclosed10,000+Serves Sacramento, CAServices provided
See all 12 projectsTDCX is a prominent business process outsourcing (BPO) company that specializes in providing global quality evaluations, customer support, and scalable operations solutions across various sectors such as hospitality, social media, fintech, and e-commerce. Clients frequently praise TDCX for their agility, reliability, and exceptional communication skills, with a focus on collaborative and innovative problem-solving approaches. Approximately 95% of feedback highlights their ability to consistently exceed expectations and deliver high-quality service, with numerous clients noting their impressive capacity for scaling operations without compromising quality. Some areas for improvement mentioned include exploring more competitive costing and flexible remote work options. Overall, TDCX maintains a strong reputation as a reliable and effective partner in enhancing customer experience and operational efficiency.
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UndisclosedUndisclosed2 - 9Livermore, CA
Services provided
Back Office Outsourcing company A&H Billing Specialties is based in Livermore, California. They offer Back Office Outsourcing and Sales Outsourcing and were launched in 1999.
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UndisclosedUndisclosed10 - 49Walnut Creek, CA
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PIVOT Agency is a branding company. The Walnut Creek, California-based firm was established in 2013. Their team specializes in Branding and Market Research.
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UndisclosedUndisclosed10 - 49San Ramon, CA
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DemandGen (now BDO Digital, Demand Generation Group) is a CRM consulting and SI company. In San Ramon, California, the team provides CRM consulting and SI and Customer Service Outsourcing.
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UndisclosedUndisclosed10 - 49Pleasanton, CA
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Business Consulting company Vouris specializes in Business Consulting and Call Center Services. They were launched in 2020.
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UndisclosedUndisclosed2 - 9Walnut Creek, CA
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Lennon BPO is an Accounting company. The company is in Walnut Creek, California. Their services include Accounting and Back Office Outsourcing.
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$1,000+< $25 / hr2 - 9Santa Rosa, CA
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ALPS Team is a Back Office Outsourcing company. The Santa Rosa, California-based team focuses on Back Office Outsourcing.
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$100,000+$150 - $199 / hr250 - 999Oakland, CA
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LQ Digital, a SEO services firm, offer Search Engine Optimization and Social Media Marketing. They were established in 2006.
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UndisclosedUndisclosed10 - 49Oakland, CA
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Launched in 2009, WHM Creative is a small Advertising company based in Oakland, California. Their team offers Advertising and Branding.
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UndisclosedUndisclosed50 - 249Mountain House, CA
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Abeda Digital Services, a social media marketing firm, was launched in 2013. The team offers Social Media Marketing and Content Marketing and is in Mountain House, California.
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$1,000+< $25 / hr10 - 49Rohnert Park, CA
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In Rohnert Park, California, BackOffice Technology Group is a small Back Office Outsourcing company. Their services include Back Office Outsourcing and IT managed services.
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UndisclosedUndisclosed10 - 49Alamo, CA
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Grey Matter Marketing, Inc. Is a branding company. Headquartered in Alamo, California, their small team provides Branding and Public Relations. The agency was established in 2006.
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UndisclosedUndisclosed10 - 49San Ramon, CA
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The One Page Business Plan Company is a Business Consulting company. The agency is headquartered in San Ramon, California. Their services include Business Consulting and Content Writing Services.
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UndisclosedUndisclosed2 - 9Livermore, CA
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Site Rite Real Estate Solutions is a Commercial Development company. The Livermore, California-based firm was founded in 2012. Their team focuses on Commercial Development and Commercial Financing.
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Undisclosed< $25 / hr250 - 999Sacramento, CA
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Headquartered in Kolkata, India and Sacramento, California, Elagoon Business Solutions is an answering service. They provide Call Center Services.
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UndisclosedUndisclosed2 - 9Berkeley, CA
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Top of Mind Marketing, an Advertising company, provide Advertising and Back Office Outsourcing. They were founded in 2008.
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Undisclosed< $25 / hr50 - 249Berkeley, CA
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Launched in 1979, Direct Line Tele Response is a call center. The midsize team offers Call Center Services and Customer Service Outsourcing.
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UndisclosedUndisclosed50 - 249Pleasanton, CA
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DotSolved Systems Inc. Is a data analytics company. They are in Pleasanton, California and have midsize team of experts. Their services include BI & big data consulting & SI and CRM consulting and
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$1,000+< $25 / hr2 - 9Oakland, CA
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Accounting company Nonprofit Suite was launched in 2005. The team specializes in Accounting and Back Office Outsourcing.
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UndisclosedUndisclosed50 - 249Berkeley, CA
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New Connections is a midsize Berkeley, California-based call center. Their services include Call Center Services and Customer Service Outsourcing.
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UndisclosedUndisclosed10 - 49Santa Rosa, CA
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Founded in 1979, Hartley and Associates is a small Santa Rosa, California-based call center. Their services include Call Center Services and Customer Service Outsourcing.
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UndisclosedUndisclosed2 - 9Berkeley, CA
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Echo Sports Marketing, a Sports Marketing company, is in Berkeley, California. The team offers Sports Marketing and Direct Marketing.
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UndisclosedUndisclosed50 - 249Roseville, CA
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Founded in 2011, ClearCaptions, LLC is a midsize Roseville, California-based answering service. Their team focuses on Call Center Services.
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UndisclosedUndisclosedFreelancerAlameda, CA
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Established in 2018, Western Notary Services is a small Litigation Support Services company. Their team focuses on Litigation Support Services and Document Digitization & Management.
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List of the Top 2 Sacramento BPO Services
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UndisclosedUndisclosed1,000 - 9,999Sacramento, CA
Ability to deliver
31.1/40.020/20 Reviews3.3/10 Clients & Experience7.8/10 Market PresenceService focus
85% Back Office Outsourcing15% Other -
$1,000+< $25 / hr50 - 249Sacramento, CA
Ability to deliver
14/40.014/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
100% Back Office Outsourcing -
UndisclosedUndisclosed250 - 999Sacramento, CA
Ability to deliver
5.6/40.00/20 Reviews0/10 Clients & Experience5.6/10 Market PresenceService focus
100% Back Office Outsourcing -
$1,000+< $25 / hr10,000+Sacramento, CA
Ability to deliver
4.9/40.00/20 Reviews0/10 Clients & Experience4.9/10 Market PresenceService focus
100% Back Office Outsourcing -
UndisclosedUndisclosed10,000+Sacramento, CA
Ability to deliver
15.3/40.00/20 Reviews8.6/10 Clients & Experience6.8/10 Market PresenceService focus
19% Back Office Outsourcing81% Other -
$1,000+< $25 / hr10 - 49Sacramento, CA
Ability to deliver
5.2/40.00/20 Reviews0/10 Clients & Experience5.2/10 Market PresenceService focus
50% Back Office Outsourcing50% Other -
UndisclosedUndisclosed10 - 49Sacramento, CA
Ability to deliver
4/40.00/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
48% Back Office Outsourcing52% Other -
$1,000+$100 - $149 / hr2 - 9Sacramento, CA
Ability to deliver
5.4/40.00/20 Reviews0/10 Clients & Experience5.4/10 Market PresenceService focus
40% Back Office Outsourcing60% Other -
UndisclosedUndisclosed10 - 49Sacramento, CA
Ability to deliver
5.5/40.00/20 Reviews0/10 Clients & Experience5.5/10 Market PresenceService focus
10% Back Office Outsourcing90% Other -
$1,000+< $25 / hr10 - 49Sacramento, CA
Ability to deliver
4/40.00/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
10% Back Office Outsourcing90% Other -
$1,000+$100 - $149 / hr2 - 9Sacramento, CA
Ability to deliver
5.2/40.00/20 Reviews0/10 Clients & Experience5.2/10 Market PresenceService focus
40% Back Office Outsourcing60% Other -
UndisclosedUndisclosed50 - 249Roseville, CA
Ability to deliver
8.5/40.03.2/20 Reviews0/10 Clients & Experience5.3/10 Market PresenceService focus
40% Back Office Outsourcing60% Other -
$100,000+$25 - $49 / hr10 - 49Folsom, CA
Ability to deliver
4/40.00/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
35% Back Office Outsourcing65% Other -
UndisclosedUndisclosed50 - 249Fairfield, CA
Ability to deliver
6.2/40.00/20 Reviews0.6/10 Clients & Experience5.6/10 Market PresenceService focus
80% Back Office Outsourcing20% Other -
$10,000+$100 - $149 / hr1,000 - 9,999El Dorado Hills, CA
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
15% Back Office Outsourcing85% Other -
UndisclosedUndisclosed2 - 9Sacramento, CA
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
10% Back Office Outsourcing90% Other -
UndisclosedUndisclosed2 - 9Lodi, CA
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
60% Back Office Outsourcing40% Other
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