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Home BPO United States California Sacramento

Top BPO Companies in Sacramento

Ratings Updated: December 4, 2025
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2 Leaders 15 Contenders

66 Companies

Country: United States
State: California
City: Sacramento

List of the Top Sacramento BPO Services

  • Featured

    What are Featured Providers?

    Unity Communications Logotype

    Unity Communications

    4.9 44 reviews
    Premier Verified
    $1,000+
    < $25 / hr
    1,000 - 9,999
    Serves Sacramento, CA

    Services provided

    25% Back Office Outsourcing
    20% Employer of Record (EOR) Services
    15% Customer Service Outsourcing +4 services
    10% Call Center Services
    10% HR Outsourcing
    10% Recruitment Process Outsourcing
    10% Sales Outsourcing

    Unity Communications is a customer service outsourcing company that offers services such as customer support, billing management, and data processing. The reviews from clientele highlight a high level of professionalism and responsiveness, with 90% of reviewers praising their prompt delivery and communication. A notable 80% of clients appreciate the company's alignment with their values and culture fit, although some suggest improvements in candidate selection and evaluation processes.

    See all 44 projects
    1 of 1 reviews is 5 stars
    Unknown avg. project cost

    Reviewed 1 time in the past 6 months

    In recent reviews, clients have expressed high satisfaction with Unity Communications, particularly highlighting their effective customer service management and timely issue resolution. One client noted the team's responsiveness and professionalism in addressing performance issues, while another praised their genuine partnership approach. Although there is a suggestion for refining candidate searches, overall sentiment remains positive, emphasizing the company's strong alignment with client values and commitment to enhancing customer satisfaction.
    Read 1 Recent Review

    Industry Experience

    Unity Communications has demonstrated strong expertise across various industries, including Healthcare, Telecommunications, Consumer Products, and IT Services. Feedback highlights their effectiveness in enhancing customer service, streamlining operations, and improving billing processes. In Healthcare, they excel in managing patient inquiries and medical records, while in Telecommunications, they facilitate efficient lead generation and account management. Overall, sentiment is highly positive, indicating that Unity Communications is well-suited for businesses seeking to bolster customer satisfaction and operational efficiency.

    Read All Reviews

    Select Industry to see insights

    Wellness & Fitness Healthcare Telecommunications Consumer Products Other Industry Software Information technology Supply Chain, Logistics, and Transport Agriculture Utilities Advertising & marketing Retail Media Food & Beverages Beauty & Cosmetics Consulting Education IT Services

    Average Project Cost Breakdown

    $10,000 to $49,000 (10) $50,000 to $199,999 (7) Less than $10,000 (5) $200,000 to $999,999 (1)

    What Clients Have Said

    Clients consistently noted that Unity Communications offers competitive pricing and solid value for money, with many stating that their costs fit within budgetary constraints. One client highlighted that Unity's bookkeeping services delivered double the effectiveness at a fraction of the cost compared to Canadian firms. Additionally, several reviews praised their responsiveness and timely delivery of services, contributing to improved operational efficiency and customer satisfaction, indicating a strong overall sentiment regarding their cost-effectiveness.
    Read All Reviews

    Gilbert, AZ

    1530 E Williams Field Rd, 201-48
    Gilbert, AZ 85295

    50 - 75

    6027403991

    See All Locations (5)
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    Hugo Inc. Logotype

    Hugo Inc.

    5.0 28 reviews
    Premier Verified
    $1,000+
    < $25 / hr
    1,000 - 9,999
    Serves Sacramento, CA

    Services provided

    25% Customer Service Outsourcing
    20% Call Center Services
    15% Back Office Outsourcing +4 services
    10% Content Moderation Services
    10% Data Annotation Services
    10% Finance & Accounting Outsourcing (FAO)
    10% Sales Outsourcing

    Hugo Inc. | Top CX Provider is an outsourcing company specializing in customer experience (CX) and support services. The company consistently receives high praise for its effective project management and adaptability, with 100% of reviewers noting the team's ability to seamlessly integrate into existing operations. Approximately 70% of the feedback highlights the company's impressive cultural fit and commitment to quality, with measurable outcomes like increased efficiency and customer satisfaction.

    See all 28 projects

    Industry Experience

    Hugo Inc. has garnered positive feedback across multiple industries, including Financial Services, eCommerce, Automotive, Software, Environmental Services, Advertising & Marketing, Information Technology, and Gaming. Their expertise in customer support, operational efficiency, and content management has consistently been highlighted as a strength. Clients noted significant improvements in response times, customer satisfaction, and overall efficiency. Hugo's ability to adapt to various industry needs, coupled with their commitment to high-quality service, positions them as a valuable partner for businesses seeking to enhance their operations.

    Read All Reviews

    Select Industry to see insights

    Financial services eCommerce Automotive Food & Beverages Software Information technology Environmental Services Advertising & marketing Gaming Media

    Average Project Cost Breakdown

    $50,000 to $199,999 (7) $200,000 to $999,999 (6) $10,000 to $49,000 (2)

    What Clients Have Said

    Clients consistently commend the company for its exceptional value for money, highlighting that Hugo offers high-quality services at competitive rates. One client noted, 'Good value for cost,' while another emphasized their 'ability to scale services without compromising quality.' Many reviews reflect satisfaction with cost reductions and enhanced operational efficiency, with one client praising an '80% improvement in efficiency' compared to in-house hiring. Overall, the sentiment is overwhelmingly positive, indicating that clients perceive Hugo as a cost-effective partner.
    Read All Reviews

    View projects from:

    United States (9) Kenya (3) France (1) Netherlands (1) United Arab Emirates (1) England (1)

    Chicago, IL

    401 North Michigan Avenue
    Chicago, IL 60611

    1001 - 2000

    +16786547342

    See All Locations (2)
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    Remote CoWorker Logotype

    Remote CoWorker

    4.8 166 reviews
    Premier Verified
    $1,000+
    < $25 / hr
    1,000 - 9,999
    Serves Sacramento, CA

    Services provided

    45% Back Office Outsourcing
    15% Finance & Accounting Outsourcing (FAO)
    10% Call Center Services +3 services
    10% Customer Service Outsourcing
    10% HR Consulting
    10% Sales Outsourcing

    Remote CoWorker is a virtual assistance company that provides a wide range of services, including administrative support, marketing, and specialized tasks. They receive high praise for their professionalism, efficiency, and the quality of their virtual assistants, with 100% of reviewers noting positive impacts on their businesses. Clients frequently commend their transparent communication and ability to fit within budget constraints.

    See all 166 projects

    Reviews mention Proactive

    Clients consistently praised Remote CoWorker's proactive approach, highlighting their ability to anticipate needs and provide timely updates. For instance, one client noted that their assistant 'responded to needs quickly and effectively' and 'provided regular progress updates without needing to be prompted.' Another client emphasized the assistant's ability to clarify tasks before starting, which minimized misunderstandings. Overall, the sentiment reflects a strong appreciation for their proactive communication and organizational skills, contributing to successful project outcomes.
    • Lead Generation for Party Rental Services Co
      5.0 Feb 9, 2024

      The talent pool spoke English really well and many of their teammates took their own initiative to improve my business.

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    • Back-Office Outsourcing & Appointment Setting for SaaS Firm
      5.0 Oct 24, 2023

      They were proactive and did more work than I was expecting.

      Read Full Review
    • Back-Office Outsourcing for Business Consulting Firm
      5.0 Nov 18, 2024

      The account manager Glena has the unique talent to anticipate our needs, proactively follows up and goes above and beyond. She feels personally invested in our success!

      Read Full Review
    • SMM, Sales Outsourcing & CRM Consulting for Real Estate Co
      5.0 Sep 20, 2024

      What I found most impressive about this virtual assistant company is their ability to tailor services to meet individual client needs. Their proactive communication and commitment to delivering high-quality work, combined with a diverse skill set, truly set them apart in the industry.

      Read Full Review
    • Customer Service Outsourcing for Attorney Firm
      5.0 Mar 21, 2025

      They have done an amazing job they follow up on a daily basis with prospects to help them decide if they are ready to move forward. If I ever need any of them to reach out to a prospect they immediately get on it and have it done for when I ask for a follow up.

      Read Full Review
    Read All Reviews
    23 of 23 reviews are 5 stars
    Less than $10,000 avg. project cost

    Reviewed 23 times in the past 6 months

    Recent client feedback for Remote CoWorker highlights a strong overall sentiment of satisfaction. Clients commend the professionalism, responsiveness, and expertise of their virtual assistants, noting significant improvements in operational efficiency and time savings. Specific instances include a CEO praising their assistant for dramatically reducing email management time and an attorney expressing gratitude for the high-quality legal support provided. No significant areas for improvement were identified, indicating a consistent level of service excellence.
    Read 23 Recent Reviews

    Industry Experience

    Remote CoWorker has demonstrated expertise across various industries, including healthcare, legal, consulting, and marketing. Feedback highlights their strengths in administrative support, lead generation, and project management, often leading to increased efficiency and productivity. Clients appreciate their responsiveness, communication, and ability to provide tailored staffing solutions. Overall sentiment is positive, with many clients noting significant time savings and improved operational flow, making Remote CoWorker a strong fit for businesses seeking virtual assistance in these sectors.

    Read All Reviews

    Select Industry to see insights

    Healthcare Business services Medical Legal Consulting Contracting HVAC Transportation Manufacturing Other industries Hospitality & leisure Nonprofit Insurance Real estate Restaurants Education Arts, entertainment & music eCommerce Financial services Construction Beauty & Cosmetics Retail Software Information technology IT Services Food & Beverage Consumer products & services Consumer Products Automotive Food & Beverages Other Industry Wellness & Fitness Environmental Services Design Media Sports Publishing Advertising & marketing Energy & natural resources

    Hollywood, FL

    2450 hollywood blvd
    Hollywood, FL 33020

    76 - 100

    (561) 571-5222

    See All Locations (2)
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    TECHSPEED INC Logotype

    TECHSPEED INC

    4.9 16 reviews
    Premier Verified
    $1,000+
    < $25 / hr
    50 - 249
    Serves Sacramento, CA

    Services provided

    20% Back Office Outsourcing
    15% Customer Service Outsourcing
    15% Data Annotation Services +5 services
    15% Document Digitization & Management
    10% Call Center Services
    10% Content Moderation Services
    10% Litigation Support Services
    5% Transcription

    TECHSPEED INC is a data processing and business process outsourcing (BPO) company offering services such as data entry, customer service, and data conversion. The company is highly praised for its effective project management, with 100% of reviewers highlighting their responsiveness and timely delivery. Clients frequently commend TECHSPEED INC's adaptability and commitment to quality, with no areas for improvement noted by respondents.

    See all 16 projects

    Reviews mention Communicative

    The overall sentiment regarding TechSpeed Inc.'s communication is highly positive. Clients praised their transparency and responsiveness, with one noting, 'They were able to communicate immediately' and another highlighting their 'timely communication' and 'proactive communication and customer-first mindset.' The project managers were described as 'easy to communicate with' and 'efficient in reviewing information,' showcasing their commitment to maintaining clear and effective dialogue throughout projects.
    • Transcription Services for Consumer Credit Reporting Agency
      5.0 Dec 12, 2022

      TechSpeed recently completed a highly critical project for us in which the updated dispositions for active court records were collected in an effort to provide them quickly to our customers. We received batches of these updates for nearly 136,000 cases and TechSpeed was communicating delivery times every step of the way. We were able to ingest these updates much quicker than anticipated and our customers were extremely pleased with the turnaround time.

      Read Full Review
    • Market Research & Outreach for Equipment Retailer
      5.0 Nov 30, 2022

      We maintained weekly collaborative meetings to discuss productivity & were constantly discussing new potential processes to better production. Their extremely transparent whether it be good or bad, they were able to communicate immediately. Any change I threw at them, they handled with grace.

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    • Data Entry Services for M&A Advisory Firm
      5.0 Jun 3, 2021

      The team is very familiar with Microsoft Excel, and they handled the data entry work well. We set up some checking points in the templates, and the team made their best to get checking points “OK” before submitting them to us. Sometimes, when we have urgent tasks, they could quickly priority their resources to accommodate the timeline. Also, the project manager is easy to communicate with and very hands-on for the whole process.

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    • Data Entry for Scholarship Fund
      5.0 Jul 11, 2019

      Perfect. Their team leader is extremely communicative and is quick to respond to any questions we have had. Conversely, the team leader is efficient in reviewing the information we provide and presenting clarifying questions to ensure the project will be completed as near to perfect as possible.

      Read Full Review
    • Data Mining to Assess Global Pain Landscape
      5.0 Feb 6, 2019

      Regarding communication, TechSpeed LLC responded almost instantly to every request we had. They created the deliverables very quickly. The workflow was effective and fast.

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    Read All Reviews
    3 of 3 reviews are 5 stars
    Less than $10,000 avg. project cost

    Reviewed 3 times in the past 6 months

    In the past six months, TECHSPEED INC has received positive feedback for their effective project management and high-quality service. Clients noted their responsiveness and proactive communication, with one remarking on their impressive ability to anticipate issues. Specific successes include high accuracy in data entry and timely project completion, with one client highlighting their commitment to understanding unique business needs. Overall, clients expressed satisfaction with the partnership and found no significant areas for improvement.
    Read 3 Recent Reviews

    View projects from:

    United States (14) Canada (1)

    Portland, OR

    1300 Southwest 6th Avenue
    Portland, OR 97201

    10 - 15

    5032910027

    See All Locations (2)
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  • WHM Creative Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    10 - 49
    Oakland, CA

    Services provided

    10% Advertising
    10% Branding
    10% Content Marketing +7 services
    10% Email Marketing
    10% Media Planning & Buying
    10% Sales Outsourcing
    10% Search Engine Optimization
    10% Social Media Marketing
    10% Web Design
    10% Web Development

    Launched in 2009, WHM Creative is a small Advertising company based in Oakland, California. Their team offers Advertising and Branding.

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    Oakland, CA

    1808 Telegraph Avenue
    Oakland, CA 94612

    10 - 15

    +14154203107

    See All Locations (1)
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  • Abeda Digital Services Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    50 - 249
    Mountain House, CA

    Services provided

    10% Content Marketing
    10% Content Writing Services
    10% Graphic Design +7 services
    10% Mobile & App Marketing
    10% Pay Per Click
    10% Performance Marketing
    10% Sales Outsourcing
    10% Search Engine Optimization
    10% Social Media Marketing
    10% Video Production

    Abeda Digital Services, a social media marketing firm, was launched in 2013. The team offers Social Media Marketing and Content Marketing and is in Mountain House, California.

    Read more

    Mountain House, CA

    565 W Weller Ave,
    Mountain House, CA 95391

    6 - 9

    +1 409-916-8601

    See All Locations (1)
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  • Featured

    What are Featured Providers?

    Boldr. Logotype

    Boldr.

    4.8 10 reviews
    Premier Verified
    $1,000+
    Undisclosed
    1,000 - 9,999
    Serves Sacramento, CA

    Services provided

    50% Customer Service Outsourcing
    15% Back Office Outsourcing
    15% Call Center Services +2 services
    15% Employer of Record (EOR) Services
    5% Data Annotation Services

    Boldr. is a versatile BPO company specializing in customer support, technical support, and data monitoring services. Reviews reveal a consistently positive reception, with commendations for their project management, customization, and commitment to client success. Approximately 90% of reviewers highlight their effective communication, responsiveness, and cultural alignment. However, some suggest improvements in recruitment timelines, particularly for non-English roles. Overall, Boldr. is recognized for its dedication to employee well-being and client satisfaction.

    See all 10 projects

    Average Project Cost Breakdown

    $50,000 to $199,999 (1)

    What Clients Have Said

    Clients consistently commend Boldr. for their cost-effectiveness and value for money. For instance, Babylist reported annual savings of $6 million due to their partnership, highlighting Boldr.'s ability to deliver significant cost reductions. Tractive emphasized that Boldr.'s pricing fit their budget, providing great value for the services rendered. Overall, the sentiment reflects satisfaction with the financial aspects of their engagement, with clients appreciating the balance of quality service and affordability.
    Read All Reviews

    More responsive than most other service providers

    Boldr. is very responsive

    They are a great candidate to start a conversation with. Send them a short message or project inquiry.
    Get in Touch

    View projects from:

    United States (6) Austria (1) Canada (1)

    Santa Monica, CA

    3101 Ocean Park Blvd
    Santa Monica, CA 90405

    6 - 9

    See All Locations (5)
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    HelpSquad Logotype

    HelpSquad

    5.0 10 reviews
    Premier Verified
    $1,000+
    < $25 / hr
    250 - 999
    Serves Sacramento, CA

    Services provided

    40% Back Office Outsourcing
    30% Call Center Services
    30% Customer Service Outsourcing

    HelpSquad is a customer service augmentation company offering services such as live chat, call center support, and virtual assistant solutions. Their reviews indicate high satisfaction, with 100% of clients praising their responsiveness, professionalism, and ability to increase lead generation and conversion rates. Their services are noted for being cost-effective and tailored to client needs, with no significant areas for improvement identified.

    See all 10 projects
    1 of 1 reviews is 5 stars
    Unknown avg. project cost

    Reviewed 1 time in the past 6 months

    In the past six months, clients have praised HelpSquad for their reliable live chat and call center solutions, highlighting their strong integration capabilities and personalized service. A Product Management Executive from National University noted the service's seamless operation and adaptability to changing needs, emphasizing its high value for cost without requiring extensive project management. Overall, client sentiment is highly positive, with no significant areas for improvement identified.
    Read 1 Recent Review

    Industry Experience

    HelpSquad has demonstrated expertise across various industries, including Education, Advertising & Marketing, Medical, Consumer Products, Manufacturing, Pharmaceuticals, Business Services, Software, Supply Chain, Logistics, Transport, and Healthcare. Clients consistently praised their personalized service, timely communication, and impactful solutions, resulting in measurable improvements such as increased leads and conversion rates. Overall sentiment is highly positive, particularly in the Medical and Consumer Products sectors, where HelpSquad’s support significantly enhanced customer engagement and operational efficiency.

    Read All Reviews

    Select Industry to see insights

    Pharmaceuticals Advertising & marketing Medical Consumer Products Manufacturing Business services Software Supply Chain, Logistics, and Transport Education Healthcare

    Average Project Cost Breakdown

    Less than $10,000 (3) $10,000 to $49,000 (3) $200,000 to $999,999 (1)

    What Clients Have Said

    Clients consistently praised HelpSquad for delivering excellent value for their cost. Several reviews highlighted how the company's pricing fit within budget constraints while providing robust services. For instance, a client from National University noted HelpSquad's 'good value for cost,' and another from Mason Bottle emphasized the significant improvement in conversion rates, attributing it to HelpSquad's effective service at a reasonable price. Overall, the sentiment is overwhelmingly positive regarding the company's affordability and value proposition.
    Read All Reviews

    View projects from:

    Hatboro, Pennsylvania (3) Rochester, Minnesota (1) San Diego, California (1) Lexington, Kentucky (1) Oak Brook, Illinois (1) Lawrenceville, New Jersey (1) Quakertown, Pennsylvania (1) Souderton, Pennsylvania (1)
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    Big Outsource Logotype

    Big Outsource

    5.0 46 reviews
    Premier Verified
    $10,000+
    < $25 / hr
    250 - 999
    Serves Sacramento, CA

    Services provided

    40% Customer Service Outsourcing
    30% Back Office Outsourcing
    20% Call Center Services +1 service
    10% Finance & Accounting Outsourcing (FAO)

    Big Outsource is a professional virtual assistance service provider specializing in administrative support, customer service, and content management tasks. Reviews indicate a high level of satisfaction, with approximately 90% of clients noting improvements in efficiency and communication. Clients appreciate their proactive project management and seamless integration into existing workflows, though some desire more proactive tool suggestions and flexible support hours.

    See all 46 projects

    Reviews mention Accommodating

    Clients have consistently praised Big Outsource for their accommodating nature, highlighting their impressive responsiveness to urgent requirements and changes. One client noted, 'Whenever we had urgent requirements or changes to be implemented, they swiftly adapted and accommodated our requests without compromising on quality.' Overall, the sentiment surrounding their accommodating service is highly positive, reinforcing their commitment to understanding and meeting client needs effectively.
    • Customer Service Outsourcing for E-Commerce Retail Company
      5.0 Aug 16, 2023

      Big Outsource exhibited exceptional project management skills. They consistently delivered on time and responded promptly to our evolving needs. Communication was seamless, ensuring that any adjustments were quickly addressed and implemented.

      Read Full Review
    • Business & IT Consulting Services for Haircare Company
      5.0 Aug 5, 2023

      Big Outsource's project management approach was highly professional and efficient. They consistently met our deadlines and were responsive to our requests, demonstrating adaptability to our specific needs.

      Read Full Review
    • Customer Support for Driving Technology Company
      5.0 Aug 4, 2023

      Big Outsource has shown impressive project management skills. They have always delivered on time and have been quick to respond to our needs, often providing proactive solutions to any challenges that arose.

      Read Full Review
    Read All Reviews

    Average Project Cost Breakdown

    $50,000 to $199,999 (15) $10,000 to $49,000 (1) $200,000 to $999,999 (1)

    What Clients Have Said

    Clients frequently commend Big Outsource for their competitive pricing and exceptional value for money. Many highlighted that the pricing fit their budgets while still delivering high-quality service. For instance, one client noted a 70% reduction in in-house admin workload and a 15% increase in client satisfaction, emphasizing the value derived from their partnership. Overall, the sentiment reflects strong satisfaction with cost versus the quality of service provided, underscoring Big Outsource's alignment with client needs and expectations.
    Read All Reviews

    More responsive than most other service providers

    Big Outsource is responsive

    They are a great candidate to start a conversation with. Send them a short message or project inquiry.
    Get in Touch

    Santo Tomas, Philippines

    Brgy. San Roque
    Santo Tomas, Philippines 4234

    50 - 75

    See All Locations (2)
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  • BackOffice Technology Group Logotype

    Not yet reviewed

    $1,000+
    < $25 / hr
    10 - 49
    Rohnert Park, CA

    Services provided

    40% Back Office Outsourcing
    20% Application Testing
    20% Cybersecurity +1 service
    20% IT Managed Services

    In Rohnert Park, California, BackOffice Technology Group is a small Back Office Outsourcing company. Their services include Back Office Outsourcing and IT managed services.

    Read more

    Rohnert Park, CA

    6010 Commerce Blvd Suite 148
    Rohnert Park, CA 94928

    6 - 9

    +1.(707).303.2020

    See All Locations (1)
    View Profile

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  • Grey Matter Marketing, Inc. Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    10 - 49
    Alamo, CA

    Services provided

    15% Branding
    15% Public Relations
    10% AI Development +6 services
    10% Content Writing Services
    10% Generative AI
    10% Market Research
    10% Sales Outsourcing
    10% Search Engine Optimization
    10% Social Media Marketing

    Grey Matter Marketing, Inc. Is a branding company. Headquartered in Alamo, California, their small team provides Branding and Public Relations. The agency was established in 2006.

    Read more

    Alamo, CA

    1309 Laverock Ln,
    Alamo, CA 94507

    10 - 15

    +1 510-200-8082

    See All Locations (1)
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  • The One Page Business Plan Company Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    10 - 49
    San Ramon, CA

    Services provided

    50% Business Consulting
    30% Content Writing Services
    20% Sales Outsourcing

    The One Page Business Plan Company is a Business Consulting company. The agency is headquartered in San Ramon, California. Their services include Business Consulting and Content Writing Services.

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    San Ramon, CA

    21001 San Ramon Valley Blvd Ste A4101
    San Ramon, CA 94583

    6 - 9

    (510) 705-8400

    See All Locations (1)
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  • Site Rite Real Estate Solutions Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    2 - 9
    Livermore, CA

    Services provided

    40% Commercial Development
    40% Commercial Financing
    20% Back Office Outsourcing

    Site Rite Real Estate Solutions is a Commercial Development company. The Livermore, California-based firm was founded in 2012. Their team focuses on Commercial Development and Commercial Financing.

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    Livermore, CA

    373 N L Street
    Livermore, CA 94551

    6 - 9

    562.340.1062

    See All Locations (1)
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  • Elagoon Business Solutions Logotype

    Not yet reviewed

    Undisclosed
    < $25 / hr
    250 - 999
    Sacramento, CA

    Services provided

    100% Call Center Services

    Headquartered in Kolkata, India and Sacramento, California, Elagoon Business Solutions is an answering service. They provide Call Center Services.

    Read more

    Sacramento, CA

    4604 Lexington Crossing Lane
    Sacramento, CA 95842

    18444640752

    See All Locations (2)
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  • Featured

    What are Featured Providers?

    TDCX Logotype

    TDCX

    4.8 12 reviews
    Verified
    $100,000+
    Undisclosed
    10,000+
    Singapore

    Services provided

    60% Customer Service Outsourcing
    20% Sales Outsourcing
    10% Business Consulting +1 service
    10% Call Center Services

    TDCX is a business process outsourcing company specializing in customer service, technical support, and risk assessment across diverse industries, primarily in the APAC region. The company receives consistently positive feedback, with reviews highlighting their scalability, efficient communication, and proactive problem-solving capabilities. Clients appreciate their ability to adapt quickly to changes and deliver high-quality outcomes, with approximately 90% of feedback being positive.

    See all 12 projects

    Reviews mention Efficient

    Clients have praised TDCX for their efficiency, highlighting their ability to handle global quality evaluations that allowed teams to focus on complex projects. One review noted their 'super responsive' nature and 'excellent communication skills,' emphasizing their reliability and the extra effort they invest in tasks. Overall, the sentiment reflects a strong appreciation for TDCX's efficient processes and the positive impact on client operations.
    • BPO Services for Tech Company
      5.0 May 25, 2022

      Creative, autonomous, efficient, reliable, excellent communication skills - and most importantly - always go the extra mile for their client. Every time we asked them to deliver on a task, they did that very well and then also went above and beyond.

      Read Full Review
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    Industry Experience

    TDCX demonstrates strong capabilities across various industries, including Hospitality & Leisure, Social Networking, Financial Services, Food & Beverages, Software, Consumer Products, Retail, and IT Services. Feedback emphasizes their agility, innovative problem-solving, and exceptional communication. Clients commend their ability to scale operations while maintaining high service quality, particularly in customer support and risk assessment. Overall sentiment is positive, with notable strengths in fostering partnerships, operational excellence, and a dedication to enhancing customer experience.

    Read All Reviews

    Select Industry to see insights

    Hospitality & leisure Social Networking Financial services Food & Beverages Software Consumer Products Retail IT Services

    More responsive than most other service providers

    TDCX is responsive

    They are a great candidate to start a conversation with. Send them a short message or project inquiry.
    Get in Touch

    Bogotá, Colombia

    Calle 26 # 92-32 (Gold 9- Piso 4), Centro empresarial Connecta
    Bogotá, Colombia 110911

    More than 5k

    +57 601 743 3303

    See All Locations (18)
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  • Top of Mind Marketing Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    2 - 9
    Berkeley, CA

    Services provided

    20% Advertising
    20% Back Office Outsourcing
    20% Branding +2 services
    20% Direct Marketing
    20% Marketing Strategy

    Top of Mind Marketing, an Advertising company, provide Advertising and Back Office Outsourcing. They were founded in 2008.

    Read more

    Berkeley, CA

    933 Addison Street
    Berkeley, CA 94710

    2 - 5

    See All Locations (1)
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  • Direct Line Tele Response Logotype

    Not yet reviewed

    Undisclosed
    < $25 / hr
    50 - 249
    Berkeley, CA

    Services provided

    90% Call Center Services
    10% Customer Service Outsourcing

    Launched in 1979, Direct Line Tele Response is a call center. The midsize team offers Call Center Services and Customer Service Outsourcing.

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    Berkeley, CA

    2847 Shattuck Avenue
    Berkeley, CA 94705

    888.365.2424

    See All Locations (1)
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  • dotSolved Systems Inc. Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    50 - 249
    Pleasanton, CA

    Services provided

    20% BI & Big Data Consulting & SI
    20% CRM Consulting and SI
    20% Robotics Process Automation +4 services
    10% AI Consulting
    10% Back Office Outsourcing
    10% ERP Consulting and SI
    10% IT Staff Augmentation

    DotSolved Systems Inc. Is a data analytics company. They are in Pleasanton, California and have midsize team of experts. Their services include BI & big data consulting & SI and CRM consulting and

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    Pleasanton, CA

    4900 Hopyard Rd
    Pleasanton, CA 94588

    6 - 9

    See All Locations (1)
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  • Nonprofit Suite Logotype

    Not yet reviewed

    $1,000+
    < $25 / hr
    2 - 9
    Oakland, CA

    Services provided

    60% Accounting
    20% Back Office Outsourcing
    20% HR Consulting

    Accounting company Nonprofit Suite was launched in 2005. The team specializes in Accounting and Back Office Outsourcing.

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    Oakland, CA

    510 3rd Street, Suite 200
    Oakland, CA 94607

    6 - 9

    +1.(510).350.2000

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  • New Connections Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    50 - 249
    Berkeley, CA

    Services provided

    80% Call Center Services
    20% Customer Service Outsourcing

    New Connections is a midsize Berkeley, California-based call center. Their services include Call Center Services and Customer Service Outsourcing.

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    Berkeley, CA

    2550 9th St. Ste. 113
    Berkeley, CA 94710

    415.431.4803

    See All Locations (1)
    View Profile
  • Hartley and Associates Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    10 - 49
    Santa Rosa, CA

    Services provided

    80% Call Center Services
    20% Customer Service Outsourcing

    Founded in 1979, Hartley and Associates is a small Santa Rosa, California-based call center. Their services include Call Center Services and Customer Service Outsourcing.

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    Santa Rosa, CA

    1451 Guereneville Rd. STE 400
    Santa Rosa, CA 95403

    707.526.9950

    See All Locations (1)
    View Profile
  • Echo Sports Marketing Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    2 - 9
    Berkeley, CA

    Services provided

    20% Sports Marketing
    10% Business Consulting
    10% Direct Marketing +6 services
    10% Event Management
    10% Market Research
    10% Marketing Strategy
    10% Sales Outsourcing
    10% Social Media Marketing
    10% Staffing

    Echo Sports Marketing, a Sports Marketing company, is in Berkeley, California. The team offers Sports Marketing and Direct Marketing.

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    Berkeley, CA

    2550 9th Street, Suite 201
    Berkeley, CA 94710

    6 - 9

    415.981.2500

    See All Locations (1)
    View Profile
  • ClearCaptions, LLC Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    50 - 249
    Roseville, CA

    Services provided

    100% Call Center Services

    Founded in 2011, ClearCaptions, LLC is a midsize Roseville, California-based answering service. Their team focuses on Call Center Services.

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    Roseville, CA

    3001 Lava Ridge Ct, Suite 100
    Roseville, CA 95661

    866.868.8695

    See All Locations (1)
    View Profile
  • Western Notary Services Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    Freelancer
    Alameda, CA

    Services provided

    80% Litigation Support Services
    20% Document Digitization & Management

    Established in 2018, Western Notary Services is a small Litigation Support Services company. Their team focuses on Litigation Support Services and Document Digitization & Management.

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    Alameda, CA

    1377 Broadway
    Alameda, CA 94501

    1

    510-545-8006

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    View Profile

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Ability to deliver
Focus
Clutch Leaders Matrix

Rollover to see company insights or click a company below for more details.

1 MyOutDesk
2 Softfile

List of the Top 2 Sacramento BPO Services

  1. MyOutDesk Logotype

    MyOutDesk

    Undisclosed
    Undisclosed
    1,000 - 9,999
    Sacramento, CA

    Ability to deliver

    28.5/40.0
    17.4/20 Reviews
    3.3/10 Clients & Experience
    7.8/10 Market Presence

    Service focus

    85% Back Office Outsourcing
    15% Other
    View Profile Visit Website
  2. Softfile Logotype

    Softfile

    $1,000+
    < $25 / hr
    50 - 249
    Sacramento, CA

    Ability to deliver

    14/40.0
    14/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    100% Back Office Outsourcing
    View Profile Visit Website
  3. TeleDirect Call Centers Logotype

    TeleDirect Call Centers

    Undisclosed
    Undisclosed
    250 - 999
    Sacramento, CA

    Ability to deliver

    5.6/40.0
    0/20 Reviews
    0/10 Clients & Experience
    5.6/10 Market Presence

    Service focus

    100% Back Office Outsourcing
    View Profile Visit Website
  4. transcosmos Logotype

    transcosmos

    $1,000+
    < $25 / hr
    10,000+
    Sacramento, CA

    Ability to deliver

    4.9/40.0
    0/20 Reviews
    0/10 Clients & Experience
    4.9/10 Market Presence

    Service focus

    100% Back Office Outsourcing
    View Profile Visit Website
  5. ModSquad Logotype

    ModSquad

    Undisclosed
    Undisclosed
    10,000+
    Sacramento, CA

    Ability to deliver

    15.3/40.0
    0/20 Reviews
    8.6/10 Clients & Experience
    6.8/10 Market Presence

    Service focus

    19% Back Office Outsourcing
    81% Other
    View Profile Visit Website
  6. Quantamnest Logotype

    Quantamnest

    $1,000+
    < $25 / hr
    10 - 49
    Sacramento, CA

    Ability to deliver

    5.2/40.0
    0/20 Reviews
    0/10 Clients & Experience
    5.2/10 Market Presence

    Service focus

    50% Back Office Outsourcing
    50% Other
    View Profile Visit Website
  7. InstinctX Logotype

    InstinctX

    Undisclosed
    Undisclosed
    10 - 49
    Sacramento, CA

    Ability to deliver

    4/40.0
    0/20 Reviews
    0/10 Clients & Experience
    4/10 Market Presence

    Service focus

    48% Back Office Outsourcing
    52% Other
    View Profile Visit Website
  8. CP Jones Consulting LLC Logotype

    CP Jones Consulting LLC

    $1,000+
    $100 - $149 / hr
    2 - 9
    Sacramento, CA

    Ability to deliver

    5.4/40.0
    0/20 Reviews
    0/10 Clients & Experience
    5.4/10 Market Presence

    Service focus

    40% Back Office Outsourcing
    60% Other
    View Profile Visit Website
  9. TLC Tech, Inc. Logotype

    TLC Tech, Inc.

    Undisclosed
    Undisclosed
    10 - 49
    Sacramento, CA

    Ability to deliver

    5.5/40.0
    0/20 Reviews
    0/10 Clients & Experience
    5.5/10 Market Presence

    Service focus

    10% Back Office Outsourcing
    90% Other
    View Profile Visit Website
  10. Golden Goose Marketing Logotype

    Golden Goose Marketing

    $1,000+
    $100 - $149 / hr
    2 - 9
    Sacramento, CA

    Ability to deliver

    5.2/40.0
    0/20 Reviews
    0/10 Clients & Experience
    5.2/10 Market Presence

    Service focus

    40% Back Office Outsourcing
    60% Other
    View Profile Visit Website
  11. Level 9 Virtual Logotype

    Level 9 Virtual

    Undisclosed
    Undisclosed
    50 - 249
    Roseville, CA

    Ability to deliver

    8.5/40.0
    3.2/20 Reviews
    0/10 Clients & Experience
    5.3/10 Market Presence

    Service focus

    40% Back Office Outsourcing
    60% Other
    View Profile Visit Website
  12. Nexyom Consultancy Services Pvt. Ltd. Logotype

    Nexyom Consultancy Services Pvt. Ltd.

    $100,000+
    $25 - $49 / hr
    10 - 49
    Folsom, CA

    Ability to deliver

    4/40.0
    0/20 Reviews
    0/10 Clients & Experience
    4/10 Market Presence

    Service focus

    35% Back Office Outsourcing
    65% Other
    View Profile Visit Website
  13. Clientomic LLC Logotype

    Clientomic LLC

    $1,000+
    $100 - $149 / hr
    2 - 9
    Sacramento, CA

    Ability to deliver

    4/40.0
    0/20 Reviews
    0/10 Clients & Experience
    4/10 Market Presence

    Service focus

    20% Back Office Outsourcing
    80% Other
    View Profile Visit Website
  14. Telegenisys Inc Logotype

    Telegenisys Inc

    Undisclosed
    Undisclosed
    50 - 249
    Fairfield, CA

    Ability to deliver

    6.2/40.0
    0/20 Reviews
    0.6/10 Clients & Experience
    5.6/10 Market Presence

    Service focus

    80% Back Office Outsourcing
    20% Other
    View Profile Visit Website
  15. R Systems Logotype

    R Systems

    $10,000+
    $100 - $149 / hr
    1,000 - 9,999
    El Dorado Hills, CA

    Ability to deliver

    0/40.0
    0/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    15% Back Office Outsourcing
    85% Other
    View Profile Visit Website
  16. clowd Logotype

    clowd

    Undisclosed
    Undisclosed
    2 - 9
    Sacramento, CA

    Ability to deliver

    0/40.0
    0/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    10% Back Office Outsourcing
    90% Other
    View Profile Visit Website
  17. JRivera Associates Logotype

    JRivera Associates

    Undisclosed
    Undisclosed
    2 - 9
    Lodi, CA

    Ability to deliver

    0/40.0
    0/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    60% Back Office Outsourcing
    40% Other
    View Profile Visit Website

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