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Top BPO Companies in Santa Rosa

Ratings Updated: December 5, 2025

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Featured

What are Featured Providers?
Solvo Global

5.0 7 reviews
Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves Santa Rosa, CA

Services provided

30% Back Office Outsourcing

15% Call Center Services

10% Finance & Accounting Outsourcing (FAO) +5 services

10% HR Outsourcing

10% IT Staff Augmentation

10% Recruiting

10% Staffing

5% Sales Outsourcing

Solvo Global is a professional staffing and outsourcing company that provides services across various industries, including entertainment, technology, and legal services. They specialize in scaling businesses efficiently through high-quality candidate sourcing and excellent project management, as mentioned by 100% of reviewers. Clients consistently highlight their cost-effectiveness, professional caliber, and strong communication, with 83% expressing no need for improvement. Solvo Global's dedication to client satisfaction and their ability to seamlessly integrate into existing teams are frequently praised.

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Reviews mention Detail-oriented
Clients have consistently praised Solvo Global for their detail-oriented approach, highlighting their management's commitment to understanding business needs. One client noted, "What impresses us most about Salvo is the quality of the employees and the detail to service the management offered." This sentiment reflects a strong overall approval of Solvo's meticulous attention to client requirements and effective staff training, resulting in seamless integration and high-quality service delivery.

Outsourced Staff for Insurance Company

5.0 May 15, 2020

What impresses us most about Salvo is the quality of the employees and the detail to service the management offered and continues to offer our company. They take the time to learn your business and needs and cater their staff to meet those needs, as opposed to just throwing bodies at the problem.
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Average Project Cost Breakdown

Less than $10,000 (2) $10,000 to $49,000 (1) $1,000,000 to $9,999,999 (1)

What Clients Have Said
Clients consistently commend Solvo Global for their exceptional value and cost-effectiveness. One client highlighted their 'most cost efficient way to hire and scale,' while another noted that Solvo's pricing was 'reasonable' and 'affordable.' Additionally, a CEO reported saving over $2 million annually through their services. Overall, the sentiment reflects high satisfaction with both the quality of service provided and the financial benefits realized, making Solvo Global a strong contender for cost-conscious businesses.
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Chicago, Illinois (2) Austin, Texas (1) Beaumont, Texas (1) San Ramon, California (1) Philadelphia, Pennsylvania (1) Kewanee, Illinois (1)

Duluth, GA

2425 Commerce Avenue Northwest
Duluth, GA 30096
50 - 75

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Hugo Inc.

5.0 28 reviews
Premier Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves Santa Rosa, CA

Services provided

25% Customer Service Outsourcing

20% Call Center Services

15% Back Office Outsourcing +4 services

10% Content Moderation Services

10% Data Annotation Services

10% Finance & Accounting Outsourcing (FAO)

10% Sales Outsourcing

Hugo Inc. | Top CX Provider is an outsourcing company specializing in customer experience (CX) and support services. The company consistently receives high praise for its effective project management and adaptability, with 100% of reviewers noting the team's ability to seamlessly integrate into existing operations. Approximately 70% of the feedback highlights the company's impressive cultural fit and commitment to quality, with measurable outcomes like increased efficiency and customer satisfaction.

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Industry Experience

Hugo Inc. has garnered positive feedback across multiple industries, including Financial Services, eCommerce, Automotive, Software, Environmental Services, Advertising & Marketing, Information Technology, and Gaming. Their expertise in customer support, operational efficiency, and content management has consistently been highlighted as a strength. Clients noted significant improvements in response times, customer satisfaction, and overall efficiency. Hugo's ability to adapt to various industry needs, coupled with their commitment to high-quality service, positions them as a valuable partner for businesses seeking to enhance their operations.
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Financial services eCommerce Automotive Food & Beverages Software Information technology Environmental Services Advertising & marketing Gaming Media

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Average Project Cost Breakdown

$50,000 to $199,999 (7) $200,000 to $999,999 (6) $10,000 to $49,000 (2)

What Clients Have Said
Clients consistently commend the company for its exceptional value for money, highlighting that Hugo offers high-quality services at competitive rates. One client noted, 'Good value for cost,' while another emphasized their 'ability to scale services without compromising quality.' Many reviews reflect satisfaction with cost reductions and enhanced operational efficiency, with one client praising an '80% improvement in efficiency' compared to in-house hiring. Overall, the sentiment is overwhelmingly positive, indicating that clients perceive Hugo as a cost-effective partner.
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United States (9) Kenya (3) France (1) Netherlands (1) United Arab Emirates (1) England (1)

Chicago, IL

401 North Michigan Avenue
Chicago, IL 60611
1001 - 2000

+16786547342

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Remote CoWorker

4.8 166 reviews
Premier Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves Santa Rosa, CA

Services provided

45% Back Office Outsourcing

15% Finance & Accounting Outsourcing (FAO)

10% Call Center Services +3 services

10% Customer Service Outsourcing

10% HR Consulting

10% Sales Outsourcing

Remote CoWorker is a virtual assistance company that provides a wide range of services, including administrative support, marketing, and specialized tasks. They receive high praise for their professionalism, efficiency, and the quality of their virtual assistants, with 100% of reviewers noting positive impacts on their businesses. Clients frequently commend their transparent communication and ability to fit within budget constraints.

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Reviews mention Exceeds expectations
Clients consistently express that Remote CoWorker exceeds expectations in delivering timely and effective solutions. For instance, one HR Generalist noted that their virtual assistant surpassed KPI deliveries, while a contracting company highlighted the swift and accurate completion of administrative tasks that significantly improved efficiency. Overall, clients commend the professionalism, proactive communication, and alignment with their needs, indicating a strong sentiment of satisfaction and trust in Remote CoWorker's capabilities.

Back Office Outsourcing for HVAC Co

5.0 Oct 7, 2024

Remote Coworker met and exceeded all expectations, including and especially in regards to timeliness. Their strong candidate pool, well-defined onboarding process, and quick to get personnel started were impressive.
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Operational Support for Collateral Recovery Firm

5.0 May 23, 2024

The remote team we have with Remote CoWorker has been wonderful with keeping the lines of communication open. They have learned quickly. They exceeded our expectations.
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Content & Ops Mgmt for Business Workflow Automation Firm

4.5 Feb 22, 2024

The delivery was better than expected. Good Communication in a timely manner. Professional environment.
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VA Services for Construction & Real Estate Firm

5.0 Feb 6, 2022

They’re taking things off my hands, making me 100% productive by efficiently doing the things I need to do. Overall, they exceed my expectations.
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Virtual Personal Assistant for Virtual Assistance Project

5.0 Apr 9, 2025

Remote CoWorker has helped me save about 10 hours a week, which I can spend on other tasks. The quality of their work is excellent and exceeds my expectations. Their communication is excellent. We use WhatsApp and Google Meet.
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23 of 23 reviews are 5 stars

Less than $10,000 avg. project cost

Reviewed 23 times in the past 6 months
Recent client feedback for Remote CoWorker highlights a strong overall sentiment of satisfaction. Clients commend the professionalism, responsiveness, and expertise of their virtual assistants, noting significant improvements in operational efficiency and time savings. Specific instances include a CEO praising their assistant for dramatically reducing email management time and an attorney expressing gratitude for the high-quality legal support provided. No significant areas for improvement were identified, indicating a consistent level of service excellence.
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Average Project Cost Breakdown

Less than $10,000 (50) $10,000 to $49,000 (12) $50,000 to $199,999 (3) $200,000 to $999,999 (1) $1,000,000 to $9,999,999 (1)

What Clients Have Said
Overall, clients express satisfaction with Remote CoWorker's value for money, citing competitive pricing and high-quality support. For instance, a managing partner noted that the pricing fit their budget and provided good value, while a CEO highlighted significant time savings and improved productivity. Many reviews emphasize the company's transparency in pricing and the quality of candidates sourced. However, a few clients mentioned issues with the vetting process, indicating variability in the quality of service received at times.
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United States (101) Canada (3) United Arab Emirates (2) Australia (1) Belgium (1) Ireland (1) England (1)
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TECHSPEED INC

4.9 16 reviews
Premier Verified

$1,000+

< $25 / hr

50 - 249

Serves Santa Rosa, CA

Services provided

20% Back Office Outsourcing

15% Customer Service Outsourcing

15% Data Annotation Services +5 services

15% Document Digitization & Management

10% Call Center Services

10% Content Moderation Services

10% Litigation Support Services

5% Transcription

TECHSPEED INC is a data processing and business process outsourcing (BPO) company offering services such as data entry, customer service, and data conversion. The company is highly praised for its effective project management, with 100% of reviewers highlighting their responsiveness and timely delivery. Clients frequently commend TECHSPEED INC's adaptability and commitment to quality, with no areas for improvement noted by respondents.

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Reviews mention Proactive
The sentiment regarding TECHSPEED INC's proactivity is overwhelmingly positive. Clients highlighted their proactive communication and customer-first mindset, noting that the team anticipated potential issues and offered solutions before problems arose. One client specifically praised their ability to adapt quickly to shifting priorities and their commitment to quality and efficiency, describing the partnership as smooth and productive. Overall, feedback indicates a strong sense of reliability and responsiveness throughout the project.

Customer Service Outsourcing for Home Care Agency

5.0 Sep 29, 2025

What stood out most was their proactive communication and customer-first mindset. They were responsive to our needs, adapting quickly when priorities shifted or when additional support was required. They didn’t just complete tasks — they anticipated potential issues and offered solutions before problems arose. Their team showed genuine commitment to quality and efficiency, which made the partnership feel smooth and productive.
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3 of 3 reviews are 5 stars

Less than $10,000 avg. project cost

Reviewed 3 times in the past 6 months
In the past six months, TECHSPEED INC has received positive feedback for their effective project management and high-quality service. Clients noted their responsiveness and proactive communication, with one remarking on their impressive ability to anticipate issues. Specific successes include high accuracy in data entry and timely project completion, with one client highlighting their commitment to understanding unique business needs. Overall, clients expressed satisfaction with the partnership and found no significant areas for improvement.
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Average Project Cost Breakdown

Less than $10,000 (6) $10,000 to $49,000 (5)

What Clients Have Said
Clients consistently commend TechSpeed Inc for their competitive pricing and exceptional value for money. For instance, one client noted that their pricing fit their budget while another emphasized the great value for the cost. The company's ability to deliver high-quality results on time further enhances their perceived value. Overall, the sentiment reflects satisfaction with cost-effectiveness and reliability, with no significant areas for improvement mentioned regarding pricing.
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Portland, OR

1300 Southwest 6th Avenue
Portland, OR 97201
10 - 15

5032910027

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Debt Nirvana

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

San Francisco, CA

Services provided

50% Accounting

15% Commercial Financing

15% Financial Advising & Planning +2 services

10% Back Office Outsourcing

10% Business Consulting

Debt Nirvana is an Accounting company. Launched in 2010, the team provides Accounting and Commercial Financing.
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San Francisco, CA

101 California Street
San Francisco, CA 94111
6 - 9

+415-6516478

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Sojern

Not yet reviewed

Undisclosed

Undisclosed

250 - 999

San Francisco, CA

Services provided

20% Advertising

20% Customer Service Outsourcing

20% Marketing Strategy +2 services

20% Pay Per Click

20% Social Media Marketing

Sojern is an Advertising company. Launched in 2007, the agency is based in San Francisco, California and Dublin, Ireland. Their team offers Advertising and Marketing Strategy.
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San Francisco, CA

575 Market St, 4th Floor
San Francisco, CA 94105
16 - 20

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Featured

What are Featured Providers?
Boldr.

4.8 10 reviews
Premier Verified

$1,000+

Undisclosed

1,000 - 9,999

Serves Santa Rosa, CA

Services provided

50% Customer Service Outsourcing

15% Back Office Outsourcing

15% Call Center Services +2 services

15% Employer of Record (EOR) Services

5% Data Annotation Services

Boldr. is a versatile BPO company specializing in customer support, technical support, and data monitoring services. Reviews reveal a consistently positive reception, with commendations for their project management, customization, and commitment to client success. Approximately 90% of reviewers highlight their effective communication, responsiveness, and cultural alignment. However, some suggest improvements in recruitment timelines, particularly for non-English roles. Overall, Boldr. is recognized for its dedication to employee well-being and client satisfaction.

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Reviews mention Hard working
Clients consistently highlight Boldr.'s strong work ethic and dedication. One client noted that Boldr. went 'above and beyond' to meet urgent project requirements, while another emphasized the company's culture, stating that team members are willing to 'do just a little extra to reach success.' Overall, the sentiment reflects a high level of appreciation for Boldr.'s hard-working nature and commitment to their clients' needs.

Data Services Outsourcing for Machinery Mnfctrng Company

5.0 Aug 5, 2022

Some of the biggest strengths that Boldr. has are their culture and work ethic. When you look at Boldr., you realize that they really care about their employees. The individuals at their company contribute and feel like they’re respected. All their team members are willing to do just a little extra to reach success.
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Average Project Cost Breakdown

$50,000 to $199,999 (1)

What Clients Have Said
Clients consistently commend Boldr. for their cost-effectiveness and value for money. For instance, Babylist reported annual savings of $6 million due to their partnership, highlighting Boldr.'s ability to deliver significant cost reductions. Tractive emphasized that Boldr.'s pricing fit their budget, providing great value for the services rendered. Overall, the sentiment reflects satisfaction with the financial aspects of their engagement, with clients appreciating the balance of quality service and affordability.
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More responsive than most other service providers

Boldr. is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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United States (6) Austria (1) Canada (1)
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HelpSquad

5.0 10 reviews
Premier Verified

$1,000+

< $25 / hr

250 - 999

Serves Santa Rosa, CA

Services provided

40% Back Office Outsourcing

30% Call Center Services

30% Customer Service Outsourcing

HelpSquad is a customer service augmentation company offering services such as live chat, call center support, and virtual assistant solutions. Their reviews indicate high satisfaction, with 100% of clients praising their responsiveness, professionalism, and ability to increase lead generation and conversion rates. Their services are noted for being cost-effective and tailored to client needs, with no significant areas for improvement identified.

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Reviews mention Knowledgeable
Clients consistently highlight HelpSquad's exceptional knowledge and expertise. One client noted their 'very knowledgeable' approach to managing patient information and technology, emphasizing the team's ability to address complex billing tasks efficiently. Additionally, the attention to detail and the absence of repeated mistakes further reinforce their expertise. Overall, the sentiment regarding their knowledge is overwhelmingly positive, with clients expressing high satisfaction with the solutions provided.

Sales Outsourcing & Call Center Services for Cosmetic & Surgical Dentistry

5.0 Feb 12, 2024

Very responsive. Always available. Very knowledgable in all aspects of the patient information handling as well as technology.
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1 of 1 reviews is 5 stars

Unknown avg. project cost

Reviewed 1 time in the past 6 months
In the past six months, clients have praised HelpSquad for their reliable live chat and call center solutions, highlighting their strong integration capabilities and personalized service. A Product Management Executive from National University noted the service's seamless operation and adaptability to changing needs, emphasizing its high value for cost without requiring extensive project management. Overall, client sentiment is highly positive, with no significant areas for improvement identified.
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Industry Experience

HelpSquad has demonstrated expertise across various industries, including Education, Advertising & Marketing, Medical, Consumer Products, Manufacturing, Pharmaceuticals, Business Services, Software, Supply Chain, Logistics, Transport, and Healthcare. Clients consistently praised their personalized service, timely communication, and impactful solutions, resulting in measurable improvements such as increased leads and conversion rates. Overall sentiment is highly positive, particularly in the Medical and Consumer Products sectors, where HelpSquad’s support significantly enhanced customer engagement and operational efficiency.
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Pharmaceuticals Advertising & marketing Medical Consumer Products Manufacturing Business services Software Supply Chain, Logistics, and Transport Education Healthcare

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More responsive than most other service providers

HelpSquad is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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Big Outsource

5.0 46 reviews
Premier Verified

$10,000+

< $25 / hr

250 - 999

Serves Santa Rosa, CA

Services provided

40% Customer Service Outsourcing

30% Back Office Outsourcing

20% Call Center Services +1 service

10% Finance & Accounting Outsourcing (FAO)

Big Outsource is a professional virtual assistance service provider specializing in administrative support, customer service, and content management tasks. Reviews indicate a high level of satisfaction, with approximately 90% of clients noting improvements in efficiency and communication. Clients appreciate their proactive project management and seamless integration into existing workflows, though some desire more proactive tool suggestions and flexible support hours.

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Reviews mention Experienced
The feedback regarding Big Outsource highlights a highly positive sentiment, with clients noting significant improvements in customer service efficiency, such as reducing response times from 18 hours to under 3. The personalized approach in matching VAs to client needs was particularly appreciated, enhancing the overall experience. Clients also reported a notable increase in positive feedback scores and brand ratings. While the service was praised, suggestions for improvement included expanding creative support for listings.

Customer Service Outsourcing for Beauty Brand

5.0 Jun 14, 2025

I appreciated that they didn’t just assign someone randomly. There was a clear effort to match me with a VA who had experience in ecommerce and customer service. It felt personalized. Also, her English skills and tone were a perfect fit for my brand voice.
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13 of 13 reviews are 5 stars

$50,000 – $199,999 avg. project cost

Reviewed 13 times in the past 6 months
In the last six months, client feedback for Big Outsource has been overwhelmingly positive, highlighting their responsiveness and ability to enhance operational efficiency. For instance, one client reported a 30% improvement in project turnaround time, while another noted a 70% reduction in administrative workload. Clients consistently praised the team's professionalism and adaptability, describing them as reliable partners who integrate seamlessly into workflows. Suggestions for improvement included offering more proactive tool recommendations and weekend support options.
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More responsive than most other service providers

Big Outsource is responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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Santo Tomas, Philippines

Brgy. San Roque
Santo Tomas, Philippines 4234
50 - 75

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Universal Collaborators

Not yet reviewed

$1,000+

$25 - $49 / hr

10 - 49

San Francisco, CA

Services provided

20% Advertising

20% Back Office Outsourcing

20% Content Writing Services +2 services

20% Email Marketing

20% SMS Marketing

Universal Collaborators is an Advertising company in San Francisco, California. Founded in 2018, the team specializes in Advertising and Email Marketing.
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San Francisco, CA

1199 Bush St. Suite 450
San Francisco, CA 94109
10 - 15

+1 (415) 800 3390

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HHRG Services

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Burlingame, CA

Services provided

50% Back Office Outsourcing

30% Document Digitization & Management

20% Compliance Consulting

Established in 2023, HHRG Services is a Back Office Outsourcing company. The team specializes in Back Office Outsourcing and Document Digitization & Management.
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Burlingame, CA

851 Burlway Road, Ste. 216
Burlingame, CA 94010
41 - 49

7075583370

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LQ Digital

Not yet reviewed

$100,000+

$150 - $199 / hr

250 - 999

Oakland, CA

Services provided

25% Search Engine Optimization

15% Affiliate Marketing

15% Social Media Marketing +5 services

10% Call Center Services

10% Conversion Optimization

10% Demand Generation Marketing

10% Digital Strategy

5% Performance Marketing

LQ Digital, a SEO services firm, offer Search Engine Optimization and Social Media Marketing. They were established in 2006.
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Oakland, CA

1700 Broadway
Oakland, CA 94612
6 - 9

+1-(800)-670-3515

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Rainmakers

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

San Francisco, CA

Services provided

100% Sales Outsourcing

Rainmakers , a Sales Outsourcing company, was established in 2017. They offers Sales Outsourcing.
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San Francisco, CA

149 Natoma St
San Francisco, CA 94105
2 - 5

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GoFable

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Mill Valley, CA

Services provided

25% Back Office Outsourcing

25% Content Marketing

25% Marketing Strategy +1 service

25% Search Engine Optimization

Back Office Outsourcing company GoFable was established in 2019. The team offers Back Office Outsourcing and Content Marketing.
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Mill Valley, CA

1 Belvedere Dr
Mill Valley, CA 94941
1

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Featured

What are Featured Providers?

TDCX

4.8 12 reviews
Verified

$100,000+

Undisclosed

10,000+

Singapore

Services provided

60% Customer Service Outsourcing

20% Sales Outsourcing

10% Business Consulting +1 service

10% Call Center Services

TDCX is a business process outsourcing company specializing in customer service, technical support, and risk assessment across diverse industries, primarily in the APAC region. The company receives consistently positive feedback, with reviews highlighting their scalability, efficient communication, and proactive problem-solving capabilities. Clients appreciate their ability to adapt quickly to changes and deliver high-quality outcomes, with approximately 90% of feedback being positive.

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Industry Experience

TDCX demonstrates strong capabilities across various industries, including Hospitality & Leisure, Social Networking, Financial Services, Food & Beverages, Software, Consumer Products, Retail, and IT Services. Feedback emphasizes their agility, innovative problem-solving, and exceptional communication. Clients commend their ability to scale operations while maintaining high service quality, particularly in customer support and risk assessment. Overall sentiment is positive, with notable strengths in fostering partnerships, operational excellence, and a dedication to enhancing customer experience.
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Hospitality & leisure Social Networking Financial services Food & Beverages Software Consumer Products Retail IT Services

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More responsive than most other service providers

TDCX is responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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Singapore (7) Germany (1) Spain (1) United States (1)

Bogotá, Colombia

Calle 26 # 92-32 (Gold 9- Piso 4), Centro empresarial Connecta
Bogotá, Colombia 110911
More than 5k

+57 601 743 3303

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BGF - B2B Growth with AI Agents

5.0 1 review

$1,000+

$25 - $49 / hr

50 - 249

South Melbourne, Australia

Services provided

65% AI Agents

20% Sales Outsourcing

15% Demand Generation Marketing

B2B Growth Force - Top B2B Marketing, Revenue Operations & ABM Agency offers marketing strategy development and revenue operations services, focusing on enhancing business growth. Reviews highlight Pradeep's patience, prompt communication, and innovative strategies. Clients appreciate the detailed guidance and effective solutions provided, though there is a suggestion to expand the team to accommodate more clients simultaneously.

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San Francisco, CA

Valencia Street
San Francisco, CA 94110
6 - 9

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Observe.AI

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

San Francisco, CA

Services provided

40% AI Development

30% BI & Big Data Consulting & SI

30% Customer Service Outsourcing

Established in 2017, Observe.AI is a small artificial intelligence development company. Their team provides Artificial Intelligence and BI & big data consulting & SI.
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San Francisco, CA

300 Brannan St, 502
San Francisco, CA 94107
16 - 20

628 .234.3032

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Five9

2.5 2 reviews

Undisclosed

$100 - $149 / hr

250 - 999

San Ramon, CA

Services provided

60% CRM Consulting and SI

20% ERP Consulting and SI

10% Call Center Services +1 service

10% Other IT Consulting and SI

Five9 is a company specializing in Salesforce integration and contact center operations, providing services such as software implementation and team training. The reviews indicate mixed feedback, with one client expressing dissatisfaction due to communication issues and advising against working with them, while another praised their project completion focus, responsiveness, and customer service, highlighting their success in enhancing efficiency and sales. Overall, 50% of the reviews were positive, while 50% were negative.

See all 2 projects
Reviews mention Well-organized projects
Clients have expressed strong satisfaction with Five9's project management, highlighting their diligence and commitment to timely project completion. One client noted that Five9 delivered an urgent project within a week while achieving efficiency goals, leading to increased sales. Their communication and responsiveness were commended, with quick follow-ups on support tickets. Overall, the sentiment reflects a well-organized approach to projects, although some clients mentioned that the software interface could be improved for better efficiency.

Sales & Marketing Support for Legal Service Access Firm

4.0 Jul 29, 2020

They are extremely diligent, to the point where if they call me and I’m unavailable, they don’t wait for me to call back — they’ll call a second time to emphasize the priority of the project. It’s been very seamless. Five9 tends to be really project completion oriented. They make sure they’re paying attention to getting your project done. The team is also really diligent in their response time.
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Industry Experience

Five9 has demonstrated expertise across the financial services and legal industries. In financial services, feedback indicates issues with Salesforce integration and communication, leading to a negative sentiment. Conversely, in the legal sector, Five9 received positive reviews for project management, efficiency improvements, and strong customer support during transitions, highlighting their capacity for timely problem-solving. Overall, clients in the legal industry found strong value in their services, while financial services clients expressed concerns regarding communication and integration challenges.
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Financial services Legal

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Average Project Cost Breakdown

$10,000 to $49,000 (2)

What Clients Have Said
Client feedback on Five9's cost and value for money presents a mixed sentiment. One client invested between $20,000–$30,000 but expressed dissatisfaction with integration issues, advising potential customers to seek other vendors. Conversely, another client who spent between $10,000–$50,000 praised Five9 for delivering timely results and achieving efficiency goals, highlighting their diligent communication and project completion focus. Overall, while some clients appreciated the service, concerns over value and communication persist.
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San Ramon, CA

4000 Executive Parkway, Suite 400
San Ramon, CA 94583
76 - 100

800.553.8159

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WHM Creative

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Oakland, CA

Services provided

10% Advertising

10% Branding

10% Content Marketing +7 services

10% Email Marketing

10% Media Planning & Buying

10% Sales Outsourcing

10% Search Engine Optimization

10% Social Media Marketing

10% Web Design

10% Web Development

Launched in 2009, WHM Creative is a small Advertising company based in Oakland, California. Their team offers Advertising and Branding.
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Oakland, CA

1808 Telegraph Avenue
Oakland, CA 94612
10 - 15

+14154203107

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HireAthena

Not yet reviewed

$1,000+

< $25 / hr

10 - 49

San Francisco, CA

Services provided

40% Accounting

40% Call Center Services

20% HR Consulting

HireAthena is an Accounting company. They are located in San Francisco, California and have small team. Their services include Accounting and Call Center Services.
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San Francisco, CA

5 Third Street, Suite 900
San Francisco, CA 94103
6 - 9

+1.(855).223.9293

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ALFATEK

Not yet reviewed

Undisclosed

$100 - $149 / hr

2 - 9

Concord, CA

Services provided

20% Branding

20% Cybersecurity

20% Sales Outsourcing +2 services

20% Search Engine Optimization

20% Social Media Marketing

ALFATEK is a Concord, California-based branding agency. They offer Branding and Social Media Marketing.
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Concord, CA

1800 Sutter Street
Concord, CA 94520
2 - 5

+1(925) 302-6101

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Lavendo

Not yet reviewed

$1,000+

Undisclosed

2 - 9

San Francisco, CA

Services provided

25% Recruiting

25% Recruitment Process Outsourcing

25% Sales Outsourcing +1 service

25% Staffing

Sales Outsourcing company Lavendo was founded in 2021. The team specializes in Sales Outsourcing and Staffing and is based in San Francisco, California.
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San Francisco, CA

340 Fremont St
San Francisco, CA 94105
2 - 5

6509350751

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Seal and Scale

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

San Francisco, CA

Services provided

20% Pay Per Click

20% Sales Outsourcing

20% Search Engine Optimization +2 services

20% Social Media Marketing

20% Web Design

Seal and Scale is a social media marketing firm. Launched in 2025, the agency provides Social Media Marketing and Search Engine Optimization.
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San Francisco, CA

548 Market St PMB 82051
San Francisco, CA 94104
2 - 5

+1 833-574-4528

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ezyteams

Not yet reviewed

Undisclosed

< $25 / hr

50 - 249

San Ramon, CA

Services provided

40% Back Office Outsourcing

10% Customer Service Outsourcing

10% Finance & Accounting Outsourcing (FAO) +4 services

10% HR Outsourcing

10% Recruitment Process Outsourcing

10% Sales Outsourcing

10% Staffing

Ezyteams is a Back Office Outsourcing company. They are headquartered in San Ramon, California and have midsize team. They focus on Back Office Outsourcing and Finance & Accounting Outsourcing
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San Ramon, CA

2603 Camino Ramon
San Ramon, CA 94583
41 - 49

+1 925 658 3496

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Integrated Payor Solutions

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

San Francisco, CA

Services provided

60% Back Office Outsourcing

40% Insurance Services & Brokers

Back Office Outsourcing company Integrated Payor Solutions was launched in 2015. The agency provides Back Office Outsourcing and Insurance Services & Brokers, and is small.
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San Francisco, CA

1353b Haight Street
San Francisco, CA 94117
2 - 5

415-601-1153

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Remotebase

4.0 1 review

Undisclosed

Undisclosed

50 - 249

San Mateo, CA

Services provided

80% IT Staff Augmentation

20% Back Office Outsourcing

Remotebase provides digital marketing services to promote various products. Client feedback highlights their impressive front-end design, quick responses, and reliable project management, often delivering results as described. Overall, reviews indicate satisfaction with their professional approach and performance.

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San Mateo, CA

55 East 3rd Avenue
San Mateo, CA 94401
50 - 75

+16503055112

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Motif

Not yet reviewed

$1,000+

< $25 / hr

1,000 - 9,999

San Mateo, CA

Services provided

100% Call Center Services

Motif is a large answering service company headquartered in San Mateo, California and Ahmedabad, India. The team specializes in Call Center Services.
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San Mateo, CA

300 North Bayshore Boulevard
San Mateo, CA 94401
2 - 5

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Chef Robotics

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

San Francisco, CA

Services provided

40% AI Development

20% Application Testing

20% Business Consulting +1 service

20% Customer Service Outsourcing

Chef Robotics is an artificial intelligence development company. The firm is in San Francisco, California. Their team specializes in Artificial Intelligence and Application Testing.
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San Francisco, CA

986 Mission Street
San Francisco, CA 94103
31 - 40

513-331-1772

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Sakonnet Systems, Inc.

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

San Francisco, CA

Services provided

40% Back Office Outsourcing

40% Staffing

20% IT Staff Augmentation

Sakonnet Systems, Inc. Is a Back Office Outsourcing company based in Providence, Rhode Island and San Francisco, California. Their services include Back Office Outsourcing and Staffing.
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San Francisco, CA

425 Market Street
San Francisco, CA 94105
2 - 5

+1.415.212.8310

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ModSquad

4.5 1 review

Undisclosed

Undisclosed

10,000+

Sacramento, CA

Services provided

10% Customer Service Outsourcing

9% AI Consulting

9% CRM Consulting and SI +8 services

9% Call Center Services

9% Content Moderation Services

9% Cybersecurity

9% Digital Strategy

9% Generative AI

9% IT Managed Services

9% IT Strategy Consulting

9% Social Media Marketing

ModSquad provides customer service by handling consumer inquiries through calls and emails for various businesses. Reviews highlight their timely deliveries, high customer satisfaction, and agility in scaling resources. Overall, ModSquad is noted for its good value, cultural fit, and impressive project management, though there were minor communication issues related to compliance.

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Sacramento, CA

2018 19th Street
Sacramento, CA 95818
1001 - 2000

1-855-818-6637

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Softfile

4.3 3 reviews

$1,000+

< $25 / hr

50 - 249

Sacramento, CA

Services provided

75% Back Office Outsourcing

15% Customer Service Outsourcing

10% Call Center Services

Softfile specializes in inbound and back office services, with a strong focus on customer service and efficiency. The company receives predominantly positive feedback, with over 90% of the reviews praising their cost-effectiveness and service quality. Clients consistently highlight Softfile's ability to save time and provide accurate results, although some suggest areas for improvement.

See all 3 projects

Industry Experience

Softfile demonstrates expertise across various industries, notably Information Technology, Consumer Products, and Human Resources. Clients commend their strong communication, efficient back office services, and cost-effectiveness. The company has consistently delivered high-quality results, leading to significant time and cost savings for clients. Overall sentiment reflects a strong recommendation for medium to large enterprises seeking reliable support in these sectors.
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Select Industry to see insights

Human Resources Information technology Consumer Products

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Average Project Cost Breakdown

Less than $10,000 (1) $10,000 to $49,000 (1)

What Clients Have Said
Softfile is recognized for its strong value for money, with clients noting significant cost savings. One review highlighted a monthly saving of $1,500, while another mentioned an estimated savings of 'at least 5 figures.' Clients appreciate the competitive pricing structure, with mentions of package deals and monthly billing. Overall, the sentiment is positive, with users expressing satisfaction over the service's affordability and effectiveness.
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View projects from:

Portland, Maine (1) Providence, Rhode Island (1) Scottsdale, Arizona (1)

Sacramento, CA

209 Commerce Circle
Sacramento, CA 95815
16 - 20

916.927.4211

See All Locations (1)

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eFlexervices, Inc.

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Burlingame, CA

Services provided

35% Call Center Services

35% Customer Service Outsourcing

30% Market Research

EFlexervices, Inc., a call center company, was launched in 2001. The firm specializes in Call Center Services and Customer Service Outsourcing.
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Burlingame, CA

1220 Howard Ave #220
Burlingame, CA 94010
101 - 150

See All Locations (1)

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Taxo

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

San Francisco, CA

Services provided

40% AI Development

40% Back Office Outsourcing

20% Compliance Consulting

Taxo, a small AI company, is headquartered in San Francisco, California. The team focuses on Artificial Intelligence and Back Office Outsourcing.
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San Francisco, CA

2261 Market Street; Suite 10065
San Francisco, CA 94114
2 - 5

See All Locations (1)

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Moulton Digital

Not yet reviewed

$10,000+

$200 - $300 / hr

2 - 9

San Francisco, CA

Services provided

15% Content Marketing

15% Social Media Marketing

10% CRM Consulting and SI +6 services

10% Email Marketing

10% Pay Per Click

10% SMS Marketing

10% Sales Outsourcing

10% Search Engine Optimization

10% UX/UI Design

Moulton Digital is a social media marketing agency. They focus on Social Media Marketing and Content Marketing and were established in 2016.
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San Francisco, CA

650 Delancey Street
San Francisco, CA 94107
2 - 5

9496905592

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Simplr

Not yet reviewed

$50,000+

< $25 / hr

50 - 249

San Mateo, CA

Services provided

90% Customer Service Outsourcing

10% Social Media Marketing

Simplr is a Customer Service Outsourcing company in San Mateo, California. Their services include Customer Service Outsourcing and Social Media Marketing.
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San Mateo, CA

160 Bovet Rd Ste 402
San Mateo, CA 94402
76 - 100

415.943.0053

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Odetta, Inc.

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

San Francisco, CA

Services provided

20% AI Development

20% CRM Consulting and SI

20% Sales Outsourcing +2 services

20% Search Engine Optimization

20% Social Media Marketing

Odetta, Inc. Is a social media marketing agency located in San Francisco, California. They provide Social Media Marketing and Search Engine Optimization.
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San Francisco, CA

North Point Street
San Francisco, CA 94123
2 - 5

See All Locations (1)

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Packet Fusion

Not yet reviewed

Undisclosed

Undisclosed

250 - 999

Pleasanton, CA

Services provided

100% Call Center Services

Midsize answering service Packet Fusion, is in Pleasanton, California and Pleasanton, California. Their services include Call Center Services.
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Pleasanton, CA

4301 Hacienda Drive, Suite 400 Pleasanton, CA 94588
Pleasanton, CA 94588
751 - 1000

16502926005

Pleasanton, CA

4301 Hacienda Drive, Suite 400 Pleasanton, CA 94588
Pleasanton, CA 94588
751 - 1000

16502926005

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SaaScend

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Concord, CA

Services provided

20% Application Management & Support

20% Business Consulting

20% CRM Consulting and SI +2 services

20% Demand Generation Marketing

20% Sales Outsourcing

CRM consulting and SI company SaaScend is based in Concord, California. The team specializes in CRM consulting and SI and Application Management & Support.
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Concord, CA

785 Oak Grove Road, Suite E2 #262
Concord, CA 94518
21 - 30

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BuzzBoard

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

San Francisco, CA

Services provided

20% CRM Consulting and SI

20% Generative AI

20% Sales Outsourcing +4 services

10% BI & Big Data Consulting & SI

10% Business Consulting

10% Marketing Strategy

10% Search Engine Optimization

BuzzBoard is a CRM consulting and SI company. The team is in San Francisco, California and Lyndhurst, New Jersey, and their services include CRM consulting and SI and Sales Outsourcing.
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San Francisco, CA

345 California St., Suite 600
San Francisco, CA 94104
2 - 5

415-906-6934

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All Bay Answering Service

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Antioch, CA

Services provided

100% Call Center Services

All Bay Answering Service is an answering service. Their small team is in Antioch, California. Their services include Call Center Services.
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Antioch, CA

3700 Delta Fair Blvd.suite 203
Antioch, CA 94509
6 - 9

925.779.2799

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Magellan USA

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Brisbane, CA

Services provided

25% HR Consulting

25% IT Managed Services

15% Customer Service Outsourcing +3 services

13% Call Center Services

12% Back Office Outsourcing

10% Sales Outsourcing

Magellan USA is a small Brisbane, California-based IT managed services company. Their services include IT managed services and HR Consulting.
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Brisbane, CA

100 Old County Road Suite H
Brisbane, CA 94005
2 - 5

650-897-5147

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Speechpad

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

San Francisco, CA

Services provided

30% Transcription

30% Translation

20% Search Engine Optimization +2 services

10% Customer Service Outsourcing

10% Sales Outsourcing

Speechpad, a midsize Transcription company, is headquartered in San Francisco, California and Hollywood, Florida. The team specializes in Transcription and Translation.
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San Francisco, CA

260 King Street, Suite 1309
San Francisco, CA 94107
1

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FunnL

Not yet reviewed

$1,000+

$25 - $49 / hr

50 - 249

Foster City, CA

Services provided

50% Account-Based Marketing

50% Sales Outsourcing

FunnL, a Sales Outsourcing and Account-Based Marketing company, is located in Foster City, California and Hyderabad, India. Their services include Sales Outsourcing and Account-Based Marketing.
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Foster City, CA

159 Rock Harbor Lane, Foster City, CA
Foster City, CA 94404
41 - 49

+13239828982

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Top of Mind Marketing

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Berkeley, CA

Services provided

20% Advertising

20% Back Office Outsourcing

20% Branding +2 services

20% Direct Marketing

20% Marketing Strategy

Top of Mind Marketing, an Advertising company, provide Advertising and Back Office Outsourcing. They were founded in 2008.
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Berkeley, CA

933 Addison Street
Berkeley, CA 94710
2 - 5

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Regalix, Inc.

Not yet reviewed

$1,000+

$25 - $49 / hr

1,000 - 9,999

San Mateo, CA

Services provided

5% Advertising

5% Branding

5% Business Consulting +17 services

5% Call Center Services

5% Content Marketing

5% Conversion Optimization

5% Customer Service Outsourcing

5% Digital Strategy

5% Email Marketing

5% Event Marketing

5% Graphic Design

5% Marketing Strategy

5% Pay Per Click

5% Sales Outsourcing

5% Search Engine Optimization

5% Social Media Marketing

5% UX/UI Design

5% Video Production

5% Web Design

5% Web Development

Regalix, Inc. Is a large Advertising company. They focus on Advertising and Branding and were founded in 2005.
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San Mateo, CA

1825 South Grant St. #900
San Mateo, CA 94402
41 - 49

+1-631-230-2629

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PIVOT Agency

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Walnut Creek, CA

Services provided

20% Branding

20% Business Consulting

20% Market Research +2 services

20% Sales Outsourcing

20% Sports Marketing

PIVOT Agency is a branding company. The Walnut Creek, California-based firm was established in 2013. Their team specializes in Branding and Market Research.
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Walnut Creek, CA

1990 N. California #1055
Walnut Creek, CA 94596
10 - 15

510-867-4759

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FlexOffers.com, LLC.

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

San Francisco, CA

Services provided

80% Affiliate Marketing

20% Sales Outsourcing

FlexOffers.com, LLC. Is a small Affiliate Marketing company based in San Francisco, California and Miami, Florida. Their services include Affiliate Marketing and Sales Outsourcing.
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San Francisco, CA

201 Mission, Suite 1200
San Francisco, CA 94105
1

+1.305.999.9940

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Buttered Toast

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

San Francisco, CA

Services provided

20% CRM Consulting and SI

20% Market Research

20% Marketing Strategy +2 services

20% Sales Outsourcing

20% Search Engine Optimization

Buttered Toast, a Market Research company, is located in San Francisco, California. Established in 2016, the team provides Market Research and Marketing Strategy.
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San Francisco, CA

156 2nd St.
San Francisco, CA 94105
1

See All Locations (1)

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transcosmos

Not yet reviewed

$1,000+

< $25 / hr

10,000+

Sacramento, CA

Services provided

50% Customer Service Outsourcing

25% Call Center Services

15% Sales Outsourcing +1 service

10% Back Office Outsourcing

Established in 1966, transcosmos is a Customer Service Outsourcing company. Their team provides Customer Service Outsourcing and Call Center Services.
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Sacramento, CA

3851 N Freeway Blvd, Suite 100
Sacramento, CA 95834
2 - 5

916-562-2235

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JumpClick

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

San Francisco, CA

Services provided

20% Email Marketing

20% Pay Per Click

20% SMS Marketing +2 services

20% Sales Outsourcing

20% Social Media Marketing

JumpClick is a social media marketing agency. They are headquartered in San Francisco, California and have small team. Their services include Social Media Marketing and Email Marketing.
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San Francisco, CA

350 Townsend Street, Suite 422A
San Francisco, CA 94107
2 - 5

+1 866 205 4961

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MachZho

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

San Francisco, CA

Services provided

40% Affiliate Marketing

20% CRM Consulting and SI

20% Content Marketing +1 service

20% Sales Outsourcing

MachZho is an Affiliate Marketing company. Based in San Francisco, California, their small team offers Affiliate Marketing and Content Marketing. The agency was launched in 2019.
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San Francisco, CA

101 California St
San Francisco, CA 94111
1

See All Locations (1)

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Nonprofit Suite

Not yet reviewed

$1,000+

< $25 / hr

2 - 9

Oakland, CA

Services provided

60% Accounting

20% Back Office Outsourcing

20% HR Consulting

Accounting company Nonprofit Suite was launched in 2005. The team specializes in Accounting and Back Office Outsourcing.
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Oakland, CA

510 3rd Street, Suite 200
Oakland, CA 94607
6 - 9

+1.(510).350.2000

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Slay Agency

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

San Francisco, CA

Services provided

20% AR/VR Development

20% Back Office Outsourcing

20% Content Marketing +2 services

20% Event Marketing

20% Video Production

Slay Agency is an AR/VR development company. Established in 2017, the agency specializes in AR/VR development and Back Office Outsourcing.
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San Francisco, CA

301 Langton Street, Suite 201
San Francisco, CA 94103
2 - 5

415.855.1655

See All Locations (1)

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My Front Office

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

San Francisco, CA

Services provided

20% Back Office Outsourcing

20% Event Marketing

20% Print Design +2 services

20% Social Media Marketing

20% Sports Marketing

My Front Office, an Event Marketing company, is located in San Francisco, California. They offer Event Marketing and Social Media Marketing and were founded in 2022.
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San Francisco, CA

739 Bryant St.
San Francisco, CA 94107
1

415-907-1070

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Lennon BPO

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Walnut Creek, CA

Services provided

25% Accounting

25% Back Office Outsourcing

25% Event Marketing +2 services

13% Staffing

12% Recruiting

Lennon BPO is an Accounting company. The company is in Walnut Creek, California. Their services include Accounting and Back Office Outsourcing.
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Walnut Creek, CA

1777 Botelho Dr. Suite 120
Walnut Creek, CA 94596
2 - 5

925.953.1886

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CEO Services USA

Not yet reviewed

$1,000+

< $25 / hr

2 - 9

San Francisco, CA

Services provided

40% Accounting

20% Back Office Outsourcing

20% HR Consulting +2 services

10% CRM Consulting and SI

10% Web Development

In San Francisco, California, CEO Services USA is an Accounting company. The team offers Accounting and Back Office Outsourcing.
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San Francisco, CA

584 Castro Street Suite 827
San Francisco, CA 94114
2 - 5

+1.415.722.7488

See All Locations (1)

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EkkBaz AI

Not yet reviewed

Undisclosed

$50 - $99 / hr

10 - 49

San Mateo, CA

Services provided

25% Generative AI

20% Customer Service Outsourcing

20% Procurement Support +2 services

20% Supply Chain Management

15% Logistics & Supply Chain Consulting

EkkBaz AI is a Generative AI company in San Mateo, California. Founded in 2024, the team offers Generative AI and Customer Service Outsourcing.
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San Mateo, CA

Block 71, 107 S B St #300 San Mateo
San Mateo, CA 94401
16 - 20

+16287261320

See All Locations (1)

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Tower59

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

San Francisco, CA

Services provided

40% Business Valuation Services

20% Accounting

20% Back Office Outsourcing +1 service

20% Corporate Law

Tower59 is a Business Valuation Services company in San Francisco, California. Launched in 2012, the team focuses on Business Valuation Services and Back Office Outsourcing.
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San Francisco, CA

1459 18th Street #198
San Francisco, CA 94107
2 - 5

415.963.9673

See All Locations (1)

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