Home BPO United States California Santa Rosa

Top BPO Companies in Santa Rosa

Ratings Updated: December 25, 2025

We verify reviews and evaluate companies so you can choose with confidence. We may earn a fee for some placements. Learn how Clutch ensures trust

Featured

What are Featured Providers?

Solvo Global

5.0 7 reviews
Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves Santa Rosa, CA

Services provided

30% Back Office Outsourcing

15% Call Center Services

10% Finance & Accounting Outsourcing (FAO) +5 services

10% HR Outsourcing

10% IT Staff Augmentation

10% Recruiting

10% Staffing

5% Sales Outsourcing

Solvo Global is a professional staffing and outsourcing company that provides services across various industries, including entertainment, technology, and legal services. They specialize in scaling businesses efficiently through high-quality candidate sourcing and excellent project management, as mentioned by 100% of reviewers. Clients consistently highlight their cost-effectiveness, professional caliber, and strong communication, with 83% expressing no need for improvement. Solvo Global's dedication to client satisfaction and their ability to seamlessly integrate into existing teams are frequently praised.

See all 7 projects

Industry Experience

Solvo Global has demonstrated expertise across various industries, including Arts & Entertainment, Sports, Legal, Information Technology, and Business Services. Clients commend their high-quality talent acquisition, effective communication, and professional project management. The overall sentiment reflects strong satisfaction, particularly in the Legal and Business Services sectors, where they have notably improved operational efficiency and cost-effectiveness. Their ability to customize solutions and provide skilled staff makes them a valuable partner for projects in these industries.
Read All Reviews

Select Industry to see insights

Arts, entertainment & music Sports Legal Other Industry Information technology Business services

Was this helpful?

Average Project Cost Breakdown

Less than $10,000 (2) $10,000 to $49,000 (1) $1,000,000 to $9,999,999 (1)

What Clients Have Said
Clients consistently commend Solvo Global for their exceptional value and cost-effectiveness. One client highlighted their 'most cost efficient way to hire and scale,' while another noted that Solvo's pricing was 'reasonable' and 'affordable.' Additionally, a CEO reported saving over $2 million annually through their services. Overall, the sentiment reflects high satisfaction with both the quality of service provided and the financial benefits realized, making Solvo Global a strong contender for cost-conscious businesses.
Read All Reviews

Was this helpful?

More responsive than most other service providers

Solvo Global is responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
Get in Touch

Was this helpful?

Duluth, GA

2425 Commerce Avenue Northwest
Duluth, GA 30096
50 - 75

See All Locations (2)

View Profile Visit Website
Hugo Inc.

5.0 28 reviews
Premier Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves Santa Rosa, CA

Services provided

25% Customer Service Outsourcing

20% Call Center Services

15% Back Office Outsourcing +4 services

10% Content Moderation Services

10% Data Annotation Services

10% Finance & Accounting Outsourcing (FAO)

10% Sales Outsourcing

Hugo Inc. | Top CX Provider is an outsourcing company specializing in customer experience (CX) and support services. The company consistently receives high praise for its effective project management and adaptability, with 100% of reviewers noting the team's ability to seamlessly integrate into existing operations. Approximately 70% of the feedback highlights the company's impressive cultural fit and commitment to quality, with measurable outcomes like increased efficiency and customer satisfaction.

See all 28 projects
Reviews mention Adaptable
Clients consistently highlight Hugo's remarkable adaptability as a key strength. One client noted their 'remarkable adaptability and robust quality control processes' which supported market expansion, while another emphasized their 'flexibility' in scaling operations quickly without bureaucratic hurdles. Additionally, the ability to efficiently manage diverse tasks and rapidly respond to evolving needs was commended, underscoring an overall positive sentiment regarding their adaptability across various projects.

Back Office Outsourcing for E-Commerce Co

5.0 Sep 24, 2024

Their adaptability and robust quality control processes have been crucial in supporting our market expansion and maintaining high compliance standards. They've improved our back-office efficiency and compliance standards while demonstrating remarkable adaptability as we've expanded. Hugo's ability to scale their services to match our growth without compromising quality has been crucial to our success.
Read Full Review

Call Center Services for Gaming Company

5.0 Aug 17, 2023

The team at Hugo was not only professional but also incredibly easy and fun to work with. Their approachability, responsiveness, enthusiasm, and willingness to adapt to our needs created a collaborative atmosphere that fostered creativity and productivity. It felt like we were working alongside a team that genuinely cared about the success of our project.
Read Full Review

CX Outsourcing for Financial Services Firm

5.0 Apr 25, 2025

Hugo's project management has been great! They moved from contract signing to pilot launch in 1 week, demonstrating remarkable efficiency. Our communication flows seamlessly through Slack with weekly calibration calls keeping everything on track. Their reporting provides clear, actionable insights, and the team's agility allows them to quickly adapt to our evolving needs.
Read Full Review

CX Outsourcing for Financial Services Firm

5.0 Apr 25, 2025

Their flexibility has also been a game-changer for our business; when we need to scale quickly, they make it happen without the red tape I've encountered with other BPO partners. I've been pleasantly surprised by the stability of our Africa-based team – after experiencing high turnover with Philippines BPOs, it's refreshing to work with many of the same faces since day one. Their flexibility has also been a game-changer for our business.
Read Full Review

Read All Reviews

Was this helpful?

Industry Experience

Hugo Inc. has garnered positive feedback across multiple industries, including Financial Services, eCommerce, Automotive, Software, Environmental Services, Advertising & Marketing, Information Technology, and Gaming. Their expertise in customer support, operational efficiency, and content management has consistently been highlighted as a strength. Clients noted significant improvements in response times, customer satisfaction, and overall efficiency. Hugo's ability to adapt to various industry needs, coupled with their commitment to high-quality service, positions them as a valuable partner for businesses seeking to enhance their operations.
Read All Reviews

Select Industry to see insights

Financial services eCommerce Automotive Food & Beverages Software Information technology Environmental Services Advertising & marketing Gaming Media

Was this helpful?

Average Project Cost Breakdown

$50,000 to $199,999 (7) $200,000 to $999,999 (6) $10,000 to $49,000 (2)

What Clients Have Said
Clients consistently commend the company for its exceptional value for money, highlighting that Hugo offers high-quality services at competitive rates. One client noted, 'Good value for cost,' while another emphasized their 'ability to scale services without compromising quality.' Many reviews reflect satisfaction with cost reductions and enhanced operational efficiency, with one client praising an '80% improvement in efficiency' compared to in-house hiring. Overall, the sentiment is overwhelmingly positive, indicating that clients perceive Hugo as a cost-effective partner.
Read All Reviews

Was this helpful?

View projects from:

United States (9) Kenya (3) France (1) Netherlands (1) United Arab Emirates (1) England (1)
View Profile Visit Website
Remote CoWorker

4.8 170 reviews
Premier Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves Santa Rosa, CA

Services provided

45% Back Office Outsourcing

15% Finance & Accounting Outsourcing (FAO)

10% Call Center Services +3 services

10% Customer Service Outsourcing

10% HR Consulting

10% Sales Outsourcing

Remote CoWorker is a virtual assistant company offering administrative, scheduling, and creative support services. The company is praised for its professionalism, efficient communication, and ability to match clients with suitable virtual assistants promptly. Client feedback is overwhelmingly positive, with 100% satisfaction reported in terms of responsiveness, quality of service, and alignment with client values.

See all 170 projects
Reviews mention Receptive
Clients have noted Remote CoWorker's high receptiveness to requests, with one CEO specifically highlighting their assistant's eagerness to help and quick work ethic. The company has been described as 'receptive to our requests,' indicating a strong commitment to client needs. Overall, the sentiment reflects a positive experience, emphasizing their responsiveness and effective communication.

Virtual Assistant for Writing Competition Hosting Company

5.0 Sep 17, 2025

Remote CoWorker has been receptive to our requests.
Read Full Review

Read All Reviews

Was this helpful?

Industry Experience

Remote CoWorker has garnered positive feedback across various industries, including Healthcare, Legal, Medical, and Business Services. Clients praise their responsiveness, effective communication, and ability to understand specific needs, leading to streamlined operations and increased efficiency. Noteworthy strengths include administrative support, lead generation, and social media management. While sentiment is largely favorable, potential clients in need of virtual assistance in these sectors can expect quality service tailored to their unique challenges.
Read All Reviews

Select Industry to see insights

Business services Medical Consulting Contracting HVAC Transportation Manufacturing Other industries Hospitality & leisure Nonprofit Insurance Real estate Restaurants Education Arts, entertainment & music eCommerce Financial services Construction Beauty & Cosmetics Retail Software Information technology IT Services Food & Beverage Consumer products & services Consumer Products Automotive Food & Beverages Other Industry Wellness & Fitness Environmental Services Design Media Healthcare Sports Publishing Advertising & marketing Energy & natural resources Legal

Was this helpful?

Average Project Cost Breakdown

Less than $10,000 (50) $10,000 to $49,000 (12) $50,000 to $199,999 (3) $200,000 to $999,999 (1) $1,000,000 to $9,999,999 (1)

What Clients Have Said
Client feedback highlights Remote CoWorker's strong value for money, with many noting that their pricing fits within budget while delivering high-quality services. One client emphasized, "good value for cost," while another mentioned the company provided "great candidates" for their needs. Overall sentiment reflects satisfaction regarding the cost-effectiveness of their services, with multiple clients expressing that they received more than they expected, indicating a strong return on investment.
Read All Reviews

Was this helpful?

View projects from:

United States (104) Canada (3) United Arab Emirates (2) Australia (1) Belgium (1) Ireland (1) England (1)
View Profile Visit Website
TECHSPEED INC

4.9 16 reviews
Premier Verified

$1,000+

< $25 / hr

50 - 249

Serves Santa Rosa, CA

Services provided

20% Back Office Outsourcing

15% Customer Service Outsourcing

15% Data Annotation Services +5 services

15% Document Digitization & Management

10% Call Center Services

10% Content Moderation Services

10% Litigation Support Services

5% Transcription

TECHSPEED INC is a data processing and business process outsourcing (BPO) company offering services such as data entry, customer service, and data conversion. The company is highly praised for its effective project management, with 100% of reviewers highlighting their responsiveness and timely delivery. Clients frequently commend TECHSPEED INC's adaptability and commitment to quality, with no areas for improvement noted by respondents.

See all 16 projects
Reviews mention Great project management
Clients consistently praised TECHSPEED INC for their exceptional project management skills. One client highlighted their 'tight feedback loop' and proactive communication, noting they became an extension of the client's team. Another client commended their responsiveness and ability to adapt quickly, stating they anticipated issues before they arose. Overall, the sentiment reflects a high level of satisfaction with their organized approach and commitment to quality, leading to timely and effective project delivery.

Lead Gen & Market Research for SaaS Business Mgmt. Provider

5.0 Feb 8, 2023

They did great from a project management standpoint, as they were highly responsive to our feedback and concerns. We typically communicated through email and had video calls when needed.
Read Full Review

Call Center & Data Entry for Healthcare Revenue Cycle Co

5.0 Nov 13, 2024

We had a pretty tight feedback loop on any issues. Since the product was new, bugs came up frequently, and the team was great at raising flags. They were excellent at project management and became an extension of our staff. We communicated using Slack and used Zoom, Google Meet, and GoTo Meeting. Most of our operations happened via Google Sheets.
Read Full Review

Customer Service Outsourcing for Home Care Agency

5.0 Sep 29, 2025

Their project management was highly effective. They had clear timelines, communicated updates regularly, and stayed on schedule. All deliverables were completed on time or ahead of deadline. They were also very responsive—any time I had a question or needed support, they got back to me quickly and made necessary adjustments without delay. Their project management was organized and reliable. What stood out most was their proactive communication and customer-first mindset.
Read Full Review

Read All Reviews

Was this helpful?

3 of 3 reviews are 5 stars

Less than $10,000 avg. project cost

Reviewed 3 times in the past 6 months
In the last six months, TECHSPEED INC received positive feedback for their effective project management and high-quality service. Clients praised their proactive communication, responsiveness, and ability to meet deadlines consistently. One client highlighted their commitment to understanding business needs, stating, 'They truly make us feel like our business matters to them.' Overall sentiment is highly favorable, with no significant areas for improvement identified across multiple reviews.
Read 3 Recent Reviews

Was this helpful?

Industry Experience

TechSpeed Inc. has demonstrated expertise across various industries, including Retail, Financial Services, Healthcare, Software, IT Services, Nonprofit, and Consulting. Clients praised their adaptability, high-quality service, and timely communication. In Retail, they excelled in product catalog management; in Financial Services, they provided efficient data scraping; and in Healthcare, they streamlined data entry for product launches. Overall, client sentiment is overwhelmingly positive, highlighting TechSpeed's ability to meet diverse industry needs and deliver impactful results.
Read All Reviews

Select Industry to see insights

Software Other Industry Business services Consulting IT Services Nonprofit Real estate Advertising & marketing Financial services Retail Healthcare Home Services

Was this helpful?

Average Project Cost Breakdown

Less than $10,000 (6) $10,000 to $49,000 (5)

What Clients Have Said
Clients consistently commend TechSpeed Inc for their competitive pricing and exceptional value for money. For instance, one client noted that their pricing fit their budget while another emphasized the great value for the cost. The company's ability to deliver high-quality results on time further enhances their perceived value. Overall, the sentiment reflects satisfaction with cost-effectiveness and reliability, with no significant areas for improvement mentioned regarding pricing.
Read All Reviews

Was this helpful?
View Profile Visit Website
Quantamnest

Not yet reviewed

$1,000+

< $25 / hr

10 - 49

Sacramento, CA

Services provided

25% Back Office Outsourcing

25% Business Consulting

25% Customer Service Outsourcing +1 service

25% E-Commerce Development

Founded in 2021, Quantamnest is an e-commerce development firm. The small team focuses on E-Commerce Development and Business Consulting.
Read more

Sacramento, CA

1401 21st Street
Sacramento, CA 95811
10 - 15

8722821976

See All Locations (1)

View Profile
BrightEdge

Not yet reviewed

Undisclosed

Undisclosed

250 - 999

San Mateo, CA

Services provided

40% Search Engine Optimization

20% AI Development

20% Content Marketing +1 service

20% Sales Outsourcing

BrightEdge is a SEO company. Launched in 2007, the firm is in San Mateo, California. Their team provides Search Engine Optimization and Content Marketing.
Read more

San Mateo, CA

3 E 3rd Ave Suite 200
San Mateo, CA 94401
16 - 20

800-578-8023

See All Locations (1)

View Profile
Featured

What are Featured Providers?

HelpSquad

5.0 11 reviews
Premier Verified

$1,000+

< $25 / hr

250 - 999

Serves Santa Rosa, CA

Services provided

40% Back Office Outsourcing

30% Call Center Services

30% Customer Service Outsourcing

HelpSquad is a customer service outsourcing company specializing in live chat support, call center augmentation, and virtual assistance across various industries. The company consistently receives high praise for its responsiveness, personalized service, and cost-effective solutions. Approximately 100% of reviewers commend HelpSquad for their attentive project management, while about 70% highlight significant improvements in lead generation and client engagement.

See all 11 projects

Industry Experience

HelpSquad has demonstrated strong expertise across various industries, including Real Estate, Advertising & Marketing, Medical, Manufacturing, and Education. Clients noted exceptional communication and timely project delivery, leading to significant improvements in customer service efficiency, lead generation, and operational cost savings. Overall sentiment is positive, highlighting HelpSquad's adaptability and responsiveness, making them a suitable partner for businesses seeking comprehensive customer support solutions.
Read All Reviews

Select Industry to see insights

Real estate Education Pharmaceuticals Advertising & marketing Medical Consumer Products Manufacturing Business services Software Supply Chain, Logistics, and Transport Healthcare

Was this helpful?

More responsive than most other service providers

HelpSquad is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
Get in Touch

Was this helpful?

View projects from:

Hatboro, Pennsylvania (3) New Orleans, Louisiana (1) Rochester, Minnesota (1) San Diego, California (1) Lexington, Kentucky (1) Oak Brook, Illinois (1) Lawrenceville, New Jersey (1) Quakertown, Pennsylvania (1) Souderton, Pennsylvania (1)

Hatboro, PA

330 S Warminster Rd Suite 341
Hatboro, PA 19040
10 - 15

877-775-3667

See All Locations (1)

View Profile Visit Website

Boldr.

4.8 10 reviews
Premier Verified

$1,000+

Undisclosed

1,000 - 9,999

Serves Santa Rosa, CA

Services provided

50% Customer Service Outsourcing

15% Back Office Outsourcing

15% Call Center Services +2 services

15% Employer of Record (EOR) Services

5% Data Annotation Services

Boldr. is a versatile BPO company specializing in customer support, technical support, and data monitoring services. Reviews reveal a consistently positive reception, with commendations for their project management, customization, and commitment to client success. Approximately 90% of reviewers highlight their effective communication, responsiveness, and cultural alignment. However, some suggest improvements in recruitment timelines, particularly for non-English roles. Overall, Boldr. is recognized for its dedication to employee well-being and client satisfaction.

See all 10 projects

Industry Experience

Boldr has demonstrated expertise across various industries, including Consumer Products, Retail, Manufacturing, and Other Industries, consistently receiving positive feedback. Clients appreciate their adaptability, strong project management, and ability to provide tailored solutions. In Consumer Products and Retail, they excelled in enhancing customer support metrics and operational efficiency. In Manufacturing, they contributed to improved data accuracy. Overall, Boldr is recognized for its genuine partnership approach and commitment to client success, making them a suitable choice for businesses in these sectors.
Read All Reviews

Select Industry to see insights

Other industries Consumer products & services Other Industry Retail Manufacturing Consumer Products

Was this helpful?

Average Project Cost Breakdown

$50,000 to $199,999 (1)

What Clients Have Said
Clients consistently commend Boldr. for their cost-effectiveness and value for money. For instance, Babylist reported annual savings of $6 million due to their partnership, highlighting Boldr.'s ability to deliver significant cost reductions. Tractive emphasized that Boldr.'s pricing fit their budget, providing great value for the services rendered. Overall, the sentiment reflects satisfaction with the financial aspects of their engagement, with clients appreciating the balance of quality service and affordability.
Read All Reviews

Was this helpful?

More responsive than most other service providers

Boldr. is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
Get in Touch

Was this helpful?

Santa Monica, CA

3101 Ocean Park Blvd
Santa Monica, CA 90405
6 - 9

See All Locations (5)

View Profile Visit Website
Big Outsource

5.0 46 reviews
Premier Verified

$10,000+

< $25 / hr

250 - 999

Serves Santa Rosa, CA

Services provided

40% Customer Service Outsourcing

30% Back Office Outsourcing

20% Call Center Services +1 service

10% Finance & Accounting Outsourcing (FAO)

Big Outsource is a professional virtual assistance service provider specializing in administrative support, customer service, and content management tasks. Reviews indicate a high level of satisfaction, with approximately 90% of clients noting improvements in efficiency and communication. Clients appreciate their proactive project management and seamless integration into existing workflows, though some desire more proactive tool suggestions and flexible support hours.

See all 46 projects
Reviews mention Puts the customer first
Big Outsource consistently demonstrates a customer-first approach, as highlighted by clients who praised their dedication to understanding unique business needs and delivering tailored solutions. One client noted their commitment to success, emphasizing that Big Outsource became a genuine partner rather than just a service provider. Another client appreciated their timely communication and responsiveness, stating, 'They always deliver on time' and expressing satisfaction with the collaborative environment that fostered effective project management.

Customer Service Outsourcing for E-Commerce Retail Company

5.0 Aug 16, 2023

Big Outsource exhibited exceptional project management skills. They consistently delivered on time and responded promptly to our evolving needs. Communication was seamless, ensuring that any adjustments were quickly addressed and implemented. Their agility allows us to adapt to market changes and customer demands effectively. What truly impressed us about Big Outsource was their unwavering commitment to our success. They went beyond being an outsourcing provider; they became a genuine partner invested in our growth.
Read Full Review

Read All Reviews

Was this helpful?

10 of 10 reviews are 5 stars

$50,000 – $199,999 avg. project cost

Reviewed 10 times in the past 6 months
Recent client feedback for Big Outsource highlights their exceptional responsiveness and ability to improve operational efficiency across various sectors. Clients noted significant reductions in email response times and administrative workloads, with one remarking a 30% improvement in project turnaround. The team was praised for their proactive communication and understanding of brand nuances, contributing to enhanced client satisfaction. Suggestions for improvement included offering more proactive tool recommendations and weekend support options.
Read 10 Recent Reviews

Was this helpful?

View projects from:

United States (19) Canada (2) Australia (1) India (1) Serbia (1) Switzerland (1) England (1)

Santo Tomas, Philippines

Brgy. San Roque
Santo Tomas, Philippines 4234
50 - 75

See All Locations (2)
View Profile Visit Website
DemandGen (now BDO Digital, Demand Generation Group)

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

San Ramon, CA

Services provided

60% CRM Consulting and SI

40% Customer Service Outsourcing

DemandGen (now BDO Digital, Demand Generation Group) is a CRM consulting and SI company. In San Ramon, California, the team provides CRM consulting and SI and Customer Service Outsourcing.
Read more

San Ramon, CA

18 Crow Canyon Court, Suite 270
San Ramon, CA 94583
2 - 5

+1.925.678.2500

See All Locations (1)

View Profile

Share your project goals, and we’ll connect you with verified partners who fit your budget and timeline.

Get My Matches

Echo Sports Marketing

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Berkeley, CA

Services provided

20% Sports Marketing

10% Business Consulting

10% Direct Marketing +6 services

10% Event Management

10% Market Research

10% Marketing Strategy

10% Sales Outsourcing

10% Social Media Marketing

10% Staffing

Echo Sports Marketing, a Sports Marketing company, is in Berkeley, California. The team offers Sports Marketing and Direct Marketing.
Read more

Berkeley, CA

2550 9th Street, Suite 201
Berkeley, CA 94710
6 - 9

415.981.2500

See All Locations (1)

View Profile
Search Manipulator

Not yet reviewed

Undisclosed

Undisclosed

Freelancer

San Francisco, CA

Services provided

20% Digital Strategy

20% Pay Per Click

20% Public Relations +2 services

20% Sales Outsourcing

20% Search Engine Optimization

Search Manipulator, a public relations company, is located in San Francisco, California. Their services include Public Relations and Digital Strategy.
Read more

San Francisco, CA

170 King St UNIT 601
San Francisco, CA 94107
1

415-837-8371

See All Locations (1)

View Profile
InstinctX

5.0 2 reviews

Undisclosed

Undisclosed

10 - 49

Sacramento, CA

Services provided

20% Business Consulting

16% Back Office Outsourcing

16% Customer Service Outsourcing +3 services

16% Finance & Accounting Outsourcing (FAO)

16% Fractional CFO Services

16% Sales Outsourcing

The talent you can’t find. The standard they can’t match. We build elite global teams that drive efficiency and cut costs - without compromising on quality. Businesses today are under
Read more
See all 2 projects

Sacramento, CA

2108 N STE
Sacramento, CA 95816
2 - 5

+14083327440

See All Locations (2)

View Profile
Alliance 4 Data

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Alameda, CA

Services provided

20% BI & Big Data Consulting & SI

20% CRM Consulting and SI

20% Email Marketing +2 services

20% SMS Marketing

20% Sales Outsourcing

Alliance 4 Data, an Email Marketing company, was launched in 2017. The small team offers Email Marketing and BI & big data consulting & SI.
Read more

Alameda, CA

887 Island Drive
Alameda, CA 94502
1

+1.415.570.4908

See All Locations (1)

View Profile
Featured

What are Featured Providers?
TDCX

4.8 12 reviews
Verified

$100,000+

Undisclosed

10,000+

Singapore

Services provided

60% Customer Service Outsourcing

20% Sales Outsourcing

10% Business Consulting +1 service

10% Call Center Services

TDCX is a business process outsourcing company specializing in customer service, technical support, and risk assessment across diverse industries, primarily in the APAC region. The company receives consistently positive feedback, with reviews highlighting their scalability, efficient communication, and proactive problem-solving capabilities. Clients appreciate their ability to adapt quickly to changes and deliver high-quality outcomes, with approximately 90% of feedback being positive.

See all 12 projects
Reviews mention Collaborative
Client feedback highlights TDCX's strong collaborative approach, emphasizing their partnership mentality and responsiveness to challenges. One client noted their ability to adapt quickly to process changes and offer innovative solutions, fostering a sense of teamwork. Another praised the organization's commitment to long-term growth and flexibility, with effective communication and alignment between teams. Overall, the sentiment reflects a positive perception of TDCX's collaborative efforts in supporting client objectives.

Call Center Services for Global Social Media Company

5.0 May 17, 2022

I really enjoy their collaborative approach, and our working relationship really feels like a partnership towards reaching our goals. They are very reactive whenever a technical problem occurs they will quickly come up with alternatives and different temporary workflows to minimize disruptions while issues are fixed. Their analytics teams are also very quick to conduct analysis and come back with valuable insights.
Read Full Review

BPO Services for E-Commerce Company

5.0 Mar 31, 2022

We have weekly syncs and our action items are well-managed over a tracker. The Operations manager is also on top of things and very open to ideas and collaboration to improve performance for both the team's well-being and business needs. In addition, the Operations manager is very easy to reach and fast in response.
Read Full Review

Read All Reviews

Was this helpful?

Industry Experience

TDCX demonstrates strong capabilities across various industries, including Hospitality & Leisure, Social Networking, Financial Services, Food & Beverages, Software, Consumer Products, Retail, and IT Services. Feedback emphasizes their agility, innovative problem-solving, and exceptional communication. Clients commend their ability to scale operations while maintaining high service quality, particularly in customer support and risk assessment. Overall sentiment is positive, with notable strengths in fostering partnerships, operational excellence, and a dedication to enhancing customer experience.
Read All Reviews

Select Industry to see insights

Hospitality & leisure Social Networking Financial services Food & Beverages Software Consumer Products Retail IT Services

Was this helpful?

Average Project Cost Breakdown

$1,000,000 to $9,999,999 (2) $200,000 to $999,999 (1) $10,000,000 + (1)

What Clients Have Said
Clients have expressed a generally positive sentiment regarding TDCX's cost and value for money. Feedback highlights their ability to deliver high-quality services while maintaining competitive pricing, as noted by a vendor manager who emphasized TDCX's best value in terms of cost and quality. However, some clients suggested that pricing could be more competitive. Overall, TDCX is regarded as a reliable partner that provides significant value, often exceeding expectations in service delivery.
Read All Reviews

Was this helpful?

Bogotá, Colombia

Calle 26 # 92-32 (Gold 9- Piso 4), Centro empresarial Connecta
Bogotá, Colombia 110911
More than 5k

+57 601 743 3303

See All Locations (18)
View Profile Visit Website
Golden Goose Marketing

Not yet reviewed

$1,000+

$100 - $149 / hr

2 - 9

Sacramento, CA

Services provided

15% Call Center Services

15% Custom Software Development

15% Pay Per Click +4 services

15% Sales Outsourcing

15% Search Engine Optimization

15% Web Development

10% Customer Service Outsourcing

Golden Goose Marketing is a SEO services firm based in Sacramento, California. Their services include Search Engine Optimization and Pay Per Click.
Read more

Sacramento, CA

225 30th Street, Suite 306
Sacramento, CA 95816
1

916-619-0819

See All Locations (1)

View Profile
Grey Matter Marketing, Inc.

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Alamo, CA

Services provided

15% Branding

15% Public Relations

10% AI Development +6 services

10% Content Writing Services

10% Generative AI

10% Market Research

10% Sales Outsourcing

10% Search Engine Optimization

10% Social Media Marketing

Grey Matter Marketing, Inc. Is a branding company. Headquartered in Alamo, California, their small team provides Branding and Public Relations. The agency was established in 2006.
Read more

Alamo, CA

1309 Laverock Ln,
Alamo, CA 94507
10 - 15

+1 510-200-8082

See All Locations (1)

View Profile
Full Circle Electronics

Not yet reviewed

Undisclosed

Undisclosed

250 - 999

Hayward, CA

Services provided

70% IT Managed Services

30% Document Digitization & Management

Full Circle Electronics is an IT managed services company. They offer IT managed services and Document Digitization & Management and were launched in 2001.
Read more

Hayward, CA

30944 San Clemente Street
Hayward, CA 94544
2 - 5

+1.602.256.7626

See All Locations (1)

View Profile
Western Notary Services

Not yet reviewed

Undisclosed

Undisclosed

Freelancer

Alameda, CA

Services provided

80% Litigation Support Services

20% Document Digitization & Management

Established in 2018, Western Notary Services is a small Litigation Support Services company. Their team focuses on Litigation Support Services and Document Digitization & Management.
Read more

Alameda, CA

1377 Broadway
Alameda, CA 94501
1

510-545-8006

See All Locations (1)

View Profile
Clientomic LLC

Not yet reviewed

$1,000+

$100 - $149 / hr

2 - 9

Sacramento, CA

Services provided

20% Advertising

20% Conversion Optimization

20% Pay Per Click +2 services

20% Sales Outsourcing

20% Social Media Marketing

Clientomic LLC is an Advertising company. The Sacramento, California-based agency was launched in 2024. Their team provides Advertising and Social Media Marketing.
Read more

Sacramento, CA

901 H Street
Sacramento, CA 95814
1

(877) 880 20 24

See All Locations (1)

View Profile
Greenough Consulting Group

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Burlingame, CA

Services provided

70% Accounting

10% Back Office Outsourcing

10% Business Consulting +1 service

10% HR Consulting

Founded in 1999, Greenough Consulting Group is an Accounting company. Located in Burlingame, California, the team provides Accounting and Back Office Outsourcing.
Read more

Burlingame, CA

1350 Bayshore Highway, Suite 920
Burlingame, CA 94010
41 - 49

650.548.6900

See All Locations (1)

View Profile
The One Page Business Plan Company

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

San Ramon, CA

Services provided

50% Business Consulting

30% Content Writing Services

20% Sales Outsourcing

The One Page Business Plan Company is a Business Consulting company. The agency is headquartered in San Ramon, California. Their services include Business Consulting and Content Writing Services.
Read more

San Ramon, CA

21001 San Ramon Valley Blvd Ste A4101
San Ramon, CA 94583
6 - 9

(510) 705-8400

See All Locations (1)

View Profile
Gossamer Admin + Design

Not yet reviewed

Undisclosed

Undisclosed

Freelancer

Antioch, CA

Services provided

20% Back Office Outsourcing

20% Branding

20% Graphic Design +2 services

20% Marketing Strategy

20% Public Relations

Launched in 2023, Gossamer Admin + Design is a small Antioch, California-based branding agency. Their team specializes in Branding and Public Relations.
Read more

Antioch, CA

2821 Countrywood Drive
Antioch, CA 94509
1

925-354-2471

See All Locations (1)

View Profile
Direct Line Tele Response

Not yet reviewed

Undisclosed

< $25 / hr

50 - 249

Berkeley, CA

Services provided

90% Call Center Services

10% Customer Service Outsourcing

Launched in 1979, Direct Line Tele Response is a call center. The midsize team offers Call Center Services and Customer Service Outsourcing.
Read more

Berkeley, CA

2847 Shattuck Avenue
Berkeley, CA 94705

888.365.2424

See All Locations (1)

View Profile
Marketo, an Adobe Company

Not yet reviewed

Undisclosed

Undisclosed

1,000 - 9,999

San Mateo, CA

Services provided

40% Call Center Services

20% Affiliate Marketing

20% Marketing Strategy +2 services

10% Mobile & App Marketing

10% Social Media Marketing

Marketo, an Adobe Company is a San Mateo, California-based answering service company. They provide Call Center Services and Marketing Strategy.
Read more

San Mateo, CA

901 Mariners Island Blvd
San Mateo, CA 94404

650.376.2300

See All Locations (2)

View Profile
ValueLinked, Corp.

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Hayward, CA

Services provided

20% Business Consulting

20% Social Media Marketing

15% BI & Big Data Consulting & SI +3 services

15% Market Research

15% Sales Outsourcing

15% Staffing

ValueLinked, Corp. Is a social media marketing agency. They were established in 2012, and their services include Social Media Marketing and Business Consulting.
Read more

Hayward, CA

2472-2 Whipple Rd,
Hayward, CA 94544
1

+1 650 665 3499

See All Locations (3)

View Profile
New Connections

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Berkeley, CA

Services provided

80% Call Center Services

20% Customer Service Outsourcing

New Connections is a midsize Berkeley, California-based call center. Their services include Call Center Services and Customer Service Outsourcing.
Read more

Berkeley, CA

2550 9th St. Ste. 113
Berkeley, CA 94710

415.431.4803

See All Locations (1)

View Profile
Hartley and Associates

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Santa Rosa, CA

Services provided

80% Call Center Services

20% Customer Service Outsourcing

Founded in 1979, Hartley and Associates is a small Santa Rosa, California-based call center. Their services include Call Center Services and Customer Service Outsourcing.
Read more

Santa Rosa, CA

1451 Guereneville Rd. STE 400
Santa Rosa, CA 95403

707.526.9950

See All Locations (1)

View Profile
dotSolved Systems Inc.

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Pleasanton, CA

Services provided

20% BI & Big Data Consulting & SI

20% CRM Consulting and SI

20% Robotics Process Automation +4 services

10% AI Consulting

10% Back Office Outsourcing

10% ERP Consulting and SI

10% IT Staff Augmentation

DotSolved Systems Inc. Is a data analytics company. They are in Pleasanton, California and have midsize team of experts. Their services include BI & big data consulting & SI and CRM consulting and
Read more

Pleasanton, CA

4900 Hopyard Rd
Pleasanton, CA 94588
6 - 9

See All Locations (1)

View Profile
clowd

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Sacramento, CA

Services provided

20% AI Development

20% IT Strategy Consulting

10% Back Office Outsourcing +5 services

10% Business Consulting

10% CRM Consulting and SI

10% Cloud Consulting & SI

10% Custom Software Development

10% IT Managed Services

Clowd, an IT strategy consulting company, is in Sacramento, California. Their services include IT strategy consulting and Artificial Intelligence.
Read more

Sacramento, CA

3810 Broadway
Sacramento, CA 95817
6 - 9

916-534-8647

See All Locations (1)

View Profile
EZ SHREDDING

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

San Francisco, CA

Services provided

100% Document Digitization & Management

Document Digitization & Management company EZ SHREDDING was launched in 2018. The team offers Document Digitization & Management and is located in San Francisco, California.
Read more

San Francisco, CA

2389 Bryant Street
San Francisco, CA 94110

+1-415-299-6284

See All Locations (1)

View Profile
Karma Infotech

Not yet reviewed

$1,000+

< $25 / hr

50 - 249

San Francisco, CA

Services provided

30% Back Office Outsourcing

20% Custom Software Development

20% IT Managed Services +2 services

20% IT Staff Augmentation

10% CRM Consulting and SI

Based in San Francisco, California, Karma Infotech is a midsize Back Office Outsourcing company. Their services include Back Office Outsourcing and Custom Software Development.
Read more

San Francisco, CA

201 Spear Street, Suite 1100
San Francisco, CA 94105

+1.424.354.7950

See All Locations (1)

View Profile
Cybersoft

Not yet reviewed

$1,000+

< $25 / hr

10 - 49

San Francisco, CA

Services provided

50% Transcription

30% Back Office Outsourcing

10% IT Managed Services +1 service

10% Translation

Cybersoft is a Transcription company. They are headquartered in San Francisco, California and have small team. Their team offers Transcription and Back Office Outsourcing.
Read more

San Francisco, CA

100 Pine Street Suite 1250
San Francisco, CA 94111

+1.415.745.3034

See All Locations (1)

View Profile
JURISolutions Legal

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

San Francisco, CA

Services provided

20% Back Office Outsourcing

20% Business Consulting

20% Compliance Consulting +2 services

20% Corporate Law

20% Litigation Support Services

JURISolutions Legal is a Business Consulting company located in Philadelphia, Pennsylvania and San Francisco, California. Their services include Business Consulting and Back Office Outsourcing.
Read more

San Francisco, CA

71 Stevenson St, Suite 400
San Francisco, CA 94105

800-972-9103

See All Locations (2)

View Profile
Activate

Not yet reviewed

$10,000+

$100 - $149 / hr

10 - 49

San Francisco, CA

Services provided

40% Business Consulting

20% Digital Strategy

20% Marketing Strategy +1 service

20% Sales Outsourcing

Activate is a New York, New York-based Business Consulting company. They specialize in Business Consulting and Marketing Strategy and were launched in 2010.
Read more

San Francisco, CA

2 Bryant Street, Suite 100
San Francisco, CA 94105

+1.212.316.4444

See All Locations (2)

View Profile
Millennium Technology Services

Not yet reviewed

$5,000+

$100 - $149 / hr

50 - 249

San Francisco, CA

Services provided

45% IT Managed Services

40% IT Staff Augmentation

15% Call Center Services

Millennium Technology Services is a midsize IT managed services company in San Francisco, California and Singapore, Singapore. Their services include IT managed services and IT staff augmentation.
Read more

San Francisco, CA

500 Sansome Street, Suite 502,
San Francisco, CA 94111

+1.714.271.2544

See All Locations (3)

View Profile

Tell us what you need — we’ll match you with top agencies in minutes.

Get My Matches

Why Trust Clutch

At Clutch, we believe trust is the foundation of every business relationship. Our mission is to help buyers make confident, data-backed decisions informed by real client experiences.

Every review on Clutch undergoes a rigorous, human-led verification process to make sure it’s valid. Our team of specialists confirms the identity of each reviewer, ensures the project is legitimate, and only publishes reviews that meet our strict criteria.

Verification doesn’t stop at the point of publication. Our Trust & Safety team routinely audits older reviews against our guidelines. When reviews fall short of our standards, we remove them.

We evaluate service providers using a structured methodology that combines:

In-depth client interviews and ratings
Comprehensive project details
Market presence
Portfolio examples and industry recognition

This data powers tools like the Leaders Matrix, which helps you compare agencies directly. Our research team curates rankings by weighing verified reviews most heavily, so the most trusted and experienced providers rise to the top.

Using this unique combination of verified client feedback and provider-supplied insights, Clutch distills the most important details into clear, digestible summaries so you have everything you need to make confident, informed decisions quickly.

We take fraud seriously. Providers who violate our guidelines may face lower rankings, restricted visibility, or removal from the platform altogether.

Clutch’s commitment to transparency is ongoing. We’re constantly refining our systems to protect the integrity of reviews and support you in finding the right agency.