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Top BPO Companies in Ventura

Ratings Updated: March 15, 2026

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Unity Communications

4.9 44 reviews
Premier Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves Ventura, United States

Services provided

25% Back Office Outsourcing

20% Employer of Record (EOR) Services

15% Customer Service Outsourcing +4 services

10% Call Center Services

10% HR Outsourcing

10% Recruitment Process Outsourcing

10% Sales Outsourcing

Unity Communications is a professional outsourcing company specializing in customer service, billing management, and data processing across various industries. The company is praised for its reliability, responsiveness, and ability to align with client company values. Notable strengths include high communication standards, cultural fit, and value for cost. Around 95% of reviews highlight their effective project management and adaptability, while 10% suggest improvements in specific areas such as agent evaluation and leadership transitions.

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Reviews mention Innovative
Clients have consistently praised Unity Communications for their innovative approach to business process outsourcing. One client highlighted their unique ability to balance high-quality customer service with engaging content production, noting that Unity brings a fresh perspective to their operations. The proactive understanding of client needs and commitment to aligning with business goals further exemplifies their innovative mindset. Overall, the sentiment reflects strong satisfaction with Unity's ability to exceed expectations and elevate industry standards.

BPO for Online Media Company

5.0 Sep 5, 2023

Their ability to effortlessly balance dual responsibilities—maintaining excellent customer service while also producing high-quality content—demonstrates a level of skill and efficiency that sets them apart in the BPO sector. Their team not only integrates well with our existing operations but seems to actively elevate the standards, bringing a fresh perspective and innovation to the tasks at hand. Moreover, their proactive approach to understanding our business model and user base is a testament to their commitment to aligning with our company's vision and goals.
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1 of 1 reviews is 5 stars

Unknown avg. project cost

Reviewed 1 time in the past 6 months
Recent reviews of Unity Communications reflect a positive overall sentiment, with clients praising their organization, communication, and responsiveness. One client highlighted their effective handling of clerical tasks, maintaining collection rates despite staffing changes. Another noted the team's respectful and engaged demeanor, contributing to a successful partnership. Although initial attendance issues were reported, Unity Communications implemented effective solutions, achieving a remarkable 99.59% attendance rate. Clients feel valued and satisfied with the ongoing collaboration.
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Average Project Cost Breakdown

$10,000 to $49,000 (10) $50,000 to $199,999 (6) Less than $10,000 (5) $200,000 to $999,999 (1)

What Clients Have Said
Clients consistently highlight Unity Communications' competitive pricing and excellent value for money. For instance, one client noted that their pricing fit their budget while also providing great service quality, stating, "Unity Communications offers good value for the cost." Another client emphasized that the services delivered were "much better" than local alternatives, attributing significant effectiveness and efficiency to their work. Overall, the feedback reflects a strong sentiment of satisfaction regarding cost-effectiveness and service quality.
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United States (34) Australia (1) Canada (1) Ireland (1)

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Hugo Inc.

5.0 28 reviews
Premier Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves Ventura, United States

Services provided

25% Customer Service Outsourcing

20% Call Center Services

15% Back Office Outsourcing +4 services

10% Content Moderation Services

10% Data Annotation Services

10% Finance & Accounting Outsourcing (FAO)

10% Sales Outsourcing

Hugo Inc. | Top CX Provider is an outsourcing company specializing in customer experience (CX) and support services. The company consistently receives high praise for its effective project management and adaptability, with 100% of reviewers noting the team's ability to seamlessly integrate into existing operations. Approximately 70% of the feedback highlights the company's impressive cultural fit and commitment to quality, with measurable outcomes like increased efficiency and customer satisfaction.

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Reviews mention Flexible
The overall sentiment regarding flexibility in client feedback is overwhelmingly positive. Clients highlight Hugo's ability to adapt to changing needs and deliver on time, facilitating seamless communication and collaboration. For instance, one client noted, "Hugo's remarkable grasp of our company culture" and their "dedication to our specific requirements was evident in their personalized approach and flexible solutions." Another client emphasized their "flexibility and dependability," underscoring the company's commitment to meeting diverse client demands effectively.

Digital Marketing, SMM & SEO for Software Solutions Company

5.0 Dec 8, 2023

In instances where adjustments were needed, Hugo's team displayed flexibility and a solutions-oriented mindset, ensuring that our specific requirements were not only met but often exceeded. Their commitment to delivering items on time and their responsiveness to our evolving needs underscored the effectiveness of their project management approach, fostering a collaborative and productive partnership.
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Customer Support for IT Company

5.0 Aug 24, 2023

The Hugo team is pretty flexible so it’s not hard to connect. Always available to connect via slack, email or chat. If we need to pick up the phone it’s never an issue. We have on-going calls as needed.
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Content Mktg & Call Center Services for Cashback Gaming Co

5.0 Aug 23, 2023

Hugo's flexible agent allocation adapts to campaign needs, optimizing efficiency and cost-effectiveness. Every month we can adapt our plan. Multichannel Communication: Leveraging Slack, email, and monthly meetings, they ensure seamless collaboration and updates.
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Customer Service Outsourcing for Gaming Company

5.0 Aug 22, 2023

Their devotion to catering to our specific demands was evident in their customized approach and adaptable solutions. Collaborating with a team that consistently went above and beyond our expectations has been an absolute pleasure. Hugo's remarkable service, flexibility, and dependability position them as an exceptional partner.
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Multilingual Customer Support for Beverage Company

5.0 Aug 22, 2023

Hugo seamlessly adapted to our needs, ensuring every delivery was punctual and hassle-free. Their dedication to our specific requirements was evident in their personalized approach and flexible solutions. It's been a pleasure collaborating with a team that not only met our expectations but consistently exceeded them.
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Industry Experience

Hugo Inc. has garnered positive feedback across multiple industries, including Financial Services, eCommerce, Automotive, Software, Environmental Services, Advertising & Marketing, Information Technology, and Gaming. Their expertise in customer support, operational efficiency, and content management has consistently been highlighted as a strength. Clients noted significant improvements in response times, customer satisfaction, and overall efficiency. Hugo's ability to adapt to various industry needs, coupled with their commitment to high-quality service, positions them as a valuable partner for businesses seeking to enhance their operations.
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Financial services eCommerce Automotive Food & Beverages Software Information technology Environmental Services Advertising & marketing Gaming Media

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Average Project Cost Breakdown

$50,000 to $199,999 (7) $200,000 to $999,999 (6) $10,000 to $49,000 (2)

What Clients Have Said
Clients consistently commend the company for its exceptional value for money, highlighting that Hugo offers high-quality services at competitive rates. One client noted, 'Good value for cost,' while another emphasized their 'ability to scale services without compromising quality.' Many reviews reflect satisfaction with cost reductions and enhanced operational efficiency, with one client praising an '80% improvement in efficiency' compared to in-house hiring. Overall, the sentiment is overwhelmingly positive, indicating that clients perceive Hugo as a cost-effective partner.
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United States (9) Kenya (3) France (1) Netherlands (1) United Arab Emirates (1) England (1)

This provider is fluent in 54 languages:

Mandarin

English

Spanish

Arabic

Bengali

Hindi

Russian

Portuguese

Japanese

German

Javanese

Korean

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This provider is available in 38 time zones:

Colombia Time (COT)

Near East Time (NET)

Middle East Time (MET)

China Taiwan Time (CTT)

Gulf Standard Time (GST)

Brazil Eastern Time (BET)

Greenwich Mean Time (GMT)

India Standard Time (IST)

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Remote CoWorker

4.8 174 reviews
Premier Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves Ventura, United States

Services provided

45% Back Office Outsourcing

15% Finance & Accounting Outsourcing (FAO)

10% Call Center Services +3 services

10% Customer Service Outsourcing

10% HR Consulting

10% Sales Outsourcing

Remote CoWorker is a virtual assistant service provider that offers comprehensive administrative, marketing, and project management support. Their clients praise their consistency, responsiveness, and professionalism, with no reported areas for improvement. Approximately 100% of the reviews highlight their impressive project management and timely delivery. Clients also commend the company's ability to improve productivity and streamline operations.

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Reviews mention Great project management
Clients consistently praised Remote CoWorker for their exceptional project management skills. One client highlighted the impressive communication and productivity tracking facilitated by Ms. Angelique, which significantly improved their workflow. Another client noted timely deliveries, effective prioritization, and responsiveness from their virtual assistant, contributing to an overall positive experience. The sentiment across reviews reflects a strong appreciation for the company's ability to manage tasks efficiently and adapt to client needs, reinforcing their reputation for reliability.

Virtual Assistance for Financial Advisory & Consulting Firm

5.0 Sep 29, 2024

Their project management was highly effective, consistently delivering items on time with strong attention to detail. They were responsive to our needs, quickly adapting to any changes and ensuring smooth communication throughout the process.
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Book Editing for Executive Coaching & Book Publishing Firm

5.0 Jun 24, 2024

They showcase great project management and are very timely.
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Lead Gen & Email Marketing for Web Dev & Design Agency

4.5 May 30, 2024

The Project Management has been handled extremely effectively by the designated VA who records everything precisely on CRM as well as daily communication to keep the team updated with task progression.
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Virtual Assistant Services for Events Production Company

5.0 Jul 19, 2023

Their project management is excellent, consistently delivering items on time. They are responsive and attentive to our needs throughout the process.
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Virtual Assistant Services for Massage Therapy Company

4.0 Dec 6, 2022

Their project management is good, and the team is great at following up and getting back to me. They have good tools to communicate and are consistent.
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18 of 18 reviews are 5 stars

Less than $10,000 avg. project cost

Reviewed 18 times in the past 6 months
Recent reviews of Remote CoWorker reflect a consistently positive sentiment, with clients praising their reliability, effective communication, and high-quality service. Notable feedback includes a CEO highlighting a 30% productivity increase due to their administrative support and a client commending the team's adaptability to shifting priorities. Overall, clients appreciate their proactive approach and seamless onboarding process, with many stating there are no areas for improvement. This indicates a strong alignment with client expectations and satisfaction.
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Average Project Cost Breakdown

Less than $10,000 (53) $10,000 to $49,000 (12) $50,000 to $199,999 (3) $200,000 to $999,999 (1) $1,000,000 to $9,999,999 (1)

What Clients Have Said
Clients generally express satisfaction with the cost-effectiveness and value for money provided by Remote CoWorker. Multiple reviews highlight that the pricing aligns well with client budgets, with one client noting, 'Pricing fit our budget; good value for cost.' Another stated, 'The quality is as good as the leads they’re gathering.' Overall, the sentiment reflects a positive perception of the balance between cost and service quality.
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United States (107) Canada (4) United Arab Emirates (2) Australia (1) Belgium (1) Ireland (1) England (1)

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TECHSPEED INC

4.9 18 reviews
Premier Verified

$1,000+

< $25 / hr

50 - 249

Serves Ventura, United States

Services provided

20% Back Office Outsourcing

15% Customer Service Outsourcing

15% Data Annotation Services +5 services

15% Document Digitization & Management

10% Call Center Services

10% Content Moderation Services

10% Litigation Support Services

5% Transcription

TECHSPEED INC is a data solutions company specializing in data entry, content management, and business process outsourcing. The company is praised for its professionalism and adaptability, with 100% of clients highlighting their responsiveness and 90% appreciating their ability to deliver on time. Clients commend their excellent project management and flexibility, noting a strong customer-first mindset. There were no significant areas for improvement mentioned across reviews.

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Reviews mention Efficient
Clients consistently praise TechSpeed LLC for their efficiency in project execution. One client noted their ability to manage complex data entry with 'great efficiency and little to no errors,' completing nearly 5,000 records in a tight timeframe. Another highlighted their 'fast, cost-effective results' and 'effective and fast' workflows. Overall, the sentiment reflects a strong admiration for TechSpeed's organizational skills and responsiveness, with no reported areas for improvement.

Data Entry for Scholarship Fund

5.0 Jul 11, 2019

The project is always completed within the time constraints provided and with little to no errors. We have come to rely on Techspeed to complete this project successfully for our organization and that is not an easily said thing. This data entry project being completed nearly perfectly and within our time constraints is vital to the success of our organization. Their team leader is efficient in reviewing the information we provide and presenting clarifying questions to ensure the project will be completed as near to perfect as possible.
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Data Mining to Assess Global Pain Landscape

5.0 Feb 6, 2019

TechSpeed delivered a top-notch research report in record time at an extremely competitive cost. Combined with efficient and targeted efforts, their ability to understand our needs truly gave us a critical edge in our deliverables. Regarding communication, TechSpeed LLC responded almost instantly to every request we had. They created the deliverables very quickly. The workflow was effective and fast.
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Industry Experience

TechSpeed Inc has demonstrated expertise across various industries including Politics, Home Services, Retail, Financial Services, and Advertising & Marketing. Clients commend their strong project management, responsiveness, and ability to deliver high-quality results efficiently. Overall sentiment reflects satisfaction, particularly in data processing and customer service, making them a suitable fit for organizations requiring reliable data entry, research, and operational support in diverse sectors.
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Software Other Industry Business services Consulting IT Services Nonprofit Real estate Financial services Retail Healthcare Home Services Politics Advertising & marketing

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Average Project Cost Breakdown

Less than $10,000 (6) $10,000 to $49,000 (5)

What Clients Have Said
Clients consistently highlight TECHSPEED INC's competitive pricing and exceptional value for money. One client noted they chose TECHSPEED for their 'good value for cost,' emphasizing the superior volume and speed of deliverables compared to other vendors. Another pointed out that their pricing fit within budget while maintaining high-quality service. Overall, the sentiment reflects strong satisfaction with the cost-effectiveness and reliability of TECHSPEED's services, with multiple clients expressing no identified areas for improvement.
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More responsive than most other service providers

TECHSPEED INC is responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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Callbox

4.6 119 reviews

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Verified

Undisclosed

Undisclosed

1,000 - 9,999

Los Angeles, CA

Services provided

60% Sales Outsourcing

20% Customer Service Outsourcing

10% Back Office Outsourcing +1 service

10% Call Center Services

Callbox is a lead generation and sales support company specializing in B2B services such as pipeline generation, appointment setting, and database management. The reviews indicate overwhelmingly positive feedback, with over 90% of clients praising their ability to deliver high-quality leads and effective project management. Notably, 70% of reviewers highlight Callbox's responsiveness and adaptability, underscoring its reputation for reliable and client-focused service.

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Industry Experience

Callbox has demonstrated expertise across various industries, including IT Services, Healthcare, Software, and Financial Services. Clients consistently highlight their strong lead generation capabilities, high-quality appointments, and responsive communication. In the IT sector, they excel in delivering qualified leads and enhancing brand awareness. Healthcare clients appreciate their effective outreach and appointment setting. Overall, feedback reflects a positive sentiment, indicating Callbox is well-suited for businesses in technology and healthcare sectors seeking scalable marketing solutions.
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Chemicals & Biotechnology Transportation Information technology Software IT Services Healthcare Manufacturing Design Supply Chain, Logistics, and Transport Financial services Business services Other Industry Consulting Advertising & marketing Telecommunications Logistics & Supply Chain Construction Government Consumer Products Media Arts, entertainment & music

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Average Project Cost Breakdown

$10,000 to $49,000 (60) Less than $10,000 (16) $50,000 to $199,999 (15) $200,000 to $999,999 (2)

What Clients Have Said
Clients consistently commend Callbox for delivering strong value for money, highlighting their effective lead generation and appointment-setting services. Feedback indicates that their pricing is competitive, with one client noting a significant increase in qualified leads and appointments. Another client emphasized the positive ROI achieved through their services. However, some reviews suggest room for improvement in lead quality and reporting, indicating a need for ongoing refinement to maximize value.
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United States (64) Singapore (19) Canada (5) Australia (5) Japan (4) Hong Kong (2) New Zealand (2) Germany (1) Israel (1) Iraq (1) Malaysia (1) India (1) France (1) Vietnam (1) Thailand (1) Belgium (1) England (1)

This provider is fluent in 6 languages:

Mandarin

English

Spanish

Portuguese

Vietnamese

Cantonese

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Review Rating from Clients

5.0/5.0

Quality

3.5

Schedule

5.0

Cost

1.0

Willing to Refer

4.0

California clients commend Callbox for their full-spectrum marketing, from lead qualification to appointment setting, with notable success in healthcare and tech. Their attentive, detail-oriented approach and effective communication foster trust, delivering measurable growth and tailored solutions for complex business needs.
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Beyond Codes Inc.

4.8 5 reviews

$10,000+

$25 - $49 / hr

250 - 999

Simi Valley, CA

Services provided

70% Sales Outsourcing

15% Demand Generation Marketing

10% Account-Based Marketing +1 service

5% Email Marketing

Beyond Codes Inc. is a lead generation and appointment setting company highly praised for its professionalism and effective project management. The company successfully facilitates initial client meetings and delivers impressive outcomes, such as a 90% lead contact rate and over 250 meetings in six months. Reviews are overwhelmingly positive, with clients commending their knowledgeable team and smooth collaboration.

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Reviews mention High-quality work
Clients have consistently praised Beyond Codes Inc. for their high-quality work, highlighting their professionalism and thoroughness. One CEO noted the team was detail-oriented and achieved a remarkable 90% success rate in securing sales appointments. The client emphasized the team's dedication and positive energy, stating that they treated the project as their own and delivered an impressive project plan. Overall, feedback reflects strong satisfaction with the quality and effectiveness of their services.

Call Center Services for Consulting Company

5.0 Jun 24, 2021

Beyond Codes team were able to get sales appointments with 90% of the incoming leads. This by itself is a great success factor. We completely outsourced the entire inside sales process to Beyond Codes. Beyond Codes came up with entire process, call flow, question bank, content, marketing material etc. They did a great job.
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Industry Experience

Beyond Codes Inc. has demonstrated strong expertise in the IT Services, Software, and Digital Transformation sectors. Feedback highlights their effectiveness in lead generation, appointment setting, and sales support, with clients noting high success rates in securing meetings and generating qualified leads. Their team's professionalism, responsiveness, and commitment to client success foster positive working relationships. Overall sentiment is highly favorable, indicating that companies within IT Services and Software sectors seeking robust sales development support would find Beyond Codes Inc. a suitable partner.
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IT Services Software

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Average Project Cost Breakdown

$200,000 to $999,999 (3) $50,000 to $199,999 (2)

What Clients Have Said
Clients generally perceive Beyond Codes Inc. as a high-value partner, justifying their higher costs with exceptional service quality and commitment. One client noted they were 'high on cost' but chose to proceed due to the significant value provided. Another emphasized their 'awesome job' in meeting SLAs and generating leads. Overall, the sentiment reflects satisfaction with the investment, as clients report successful outcomes and improved sales pipelines, reinforcing the company's strong reputation for delivering value for money.
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United States (4) India (1)

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Featured

What are Featured Providers?
HelpSquad

5.0 11 reviews
Premier Verified

$1,000+

< $25 / hr

250 - 999

Serves Ventura, United States

Services provided

40% Back Office Outsourcing

30% Call Center Services

30% Customer Service Outsourcing

HelpSquad is a customer service outsourcing company specializing in live chat support, call center augmentation, and virtual assistance across various industries. The company consistently receives high praise for its responsiveness, personalized service, and cost-effective solutions. Approximately 100% of reviewers commend HelpSquad for their attentive project management, while about 70% highlight significant improvements in lead generation and client engagement.

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Reviews mention Easy to work with
Clients consistently express that HelpSquad is exceptionally easy to work with, demonstrating a willingness to adapt quickly to changing needs. One client noted their impressive responsiveness, stating they are 'very timely and great to work with.' Another highlighted HelpSquad's readiness to implement changes with 'little to no delay.' Overall, the sentiment reflects a strong satisfaction with their collaborative approach and effective communication.

Customer Service Outsourcing for Medical Company

5.0 Aug 1, 2024

HelpSquad is very timely and great to work with. I highly recommend them. HelpSquad is very easy to work with and always willing to make changes on the fly with little to no delay.
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Live Chat Support Services for Consumer Products Company

5.0 Jul 30, 2024

The HelpSquad team was very responsive and always willing to work with us on bettering the chat experience. Their responsiveness is impressive.
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Average Project Cost Breakdown

Less than $10,000 (3) $10,000 to $49,000 (3) $50,000 to $199,999 (1) $200,000 to $999,999 (1)

What Clients Have Said
Clients consistently highlight HelpSquad's affordability and value for money, noting that their pricing fits within budgets while delivering significant results. For instance, one client reported a 33% reduction in labor costs, while another emphasized the excellent service quality at a reasonable price. Overall sentiment reflects satisfaction with the cost-effectiveness of HelpSquad's services, aligning well with client expectations and project outcomes.
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More responsive than most other service providers

HelpSquad is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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Hatboro, Pennsylvania (3) New Orleans, Louisiana (1) Rochester, Minnesota (1) San Diego, California (1) Lexington, Kentucky (1) Oak Brook, Illinois (1) Lawrenceville, New Jersey (1) Quakertown, Pennsylvania (1) Souderton, Pennsylvania (1)

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Big Outsource

5.0 52 reviews
Premier Verified

$10,000+

< $25 / hr

250 - 999

Serves Ventura, United States

Services provided

40% Customer Service Outsourcing

30% Back Office Outsourcing

20% Call Center Services +1 service

10% Finance & Accounting Outsourcing (FAO)

Big Outsource is a professional virtual assistance service provider specializing in administrative support, customer service, and content management tasks. Reviews indicate a high level of satisfaction, with approximately 90% of clients noting improvements in efficiency and communication. Clients appreciate their proactive project management and seamless integration into existing workflows, though some desire more proactive tool suggestions and flexible support hours.

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Reviews mention Adaptable
The sentiment regarding adaptability for Big Outsource is overwhelmingly positive. Clients noted their exceptional ability to adjust communication styles to align with brand tones, enhancing the overall client experience. For instance, one client highlighted that Big Outsource felt like an extension of their team, integrating feedback swiftly and maintaining high professionalism. Another client praised their bilingual capabilities, which allowed for seamless communication with diverse audiences. This adaptability has significantly contributed to improved client satisfaction and operational efficiency.

Staffing & Back-Office Outsourcing for E-Commerce Company

5.0 Jul 24, 2025

The ability to work fluently in both English and Spanish was a huge asset. We didn’t expect them to grasp educational nuances so quickly, but they adapted and made our service feel more premium.
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Back-Office Outsourcing for Organic Meal Delivery Firm

5.0 Sep 7, 2025

What stood out most was their ability to adapt their tone and communication style to our brand instantly. Within the first month, it felt like they were an extension of our own studio. Their consistency and professionalism never wavered, which is rare in outsourcing.
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2 of 2 reviews are 5 stars

$50,000 – $199,999 avg. project cost

Reviewed 2 times in the past 6 months
In the past six months, clients have praised Big Outsource for significantly improving their workflow efficiency and responsiveness. One client noted a 30% improvement in project turnaround and appreciated the proactive communication and reliability of their assistant. Another highlighted the elimination of a 200-email backlog, allowing them to serve more clients without burnout. Overall sentiment reflects satisfaction with consistent quality and alignment with client values, though some suggested enhancements in tool recommendations.
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Industry Experience

Big Outsource has demonstrated notable expertise across various industries, including Information Technology, eCommerce, Healthcare, Financial Services, and Consumer Products. Clients commend their ability to enhance operational efficiency, improve customer service response times, and maintain a high standard of quality. Overall sentiments reflect a strong alignment of values, professionalism, and effective communication, making them a suitable partner for businesses seeking reliable support in these sectors.
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Healthcare Software Financial services Chemicals & Biotechnology Other industries Wellness & Fitness Beauty Education Medical Real estate Retail Telecommunications Beauty & Cosmetics Arts, entertainment & music Legal Supply Chain, Logistics, and Transport Consulting Consumer Products Information technology eCommerce

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United States (19) Canada (2) Australia (1) India (1) Serbia (1) Switzerland (1) England (1)

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TDCX

4.8 12 reviews
Verified

$100,000+

Undisclosed

10,000+

Serves Ventura, United States

Services provided

50% Customer Service Outsourcing

20% Sales Outsourcing

10% Business Consulting +2 services

10% Call Center Services

10% Content Moderation Services

TDCX is a business process outsourcing company specializing in customer service, technical support, and risk assessment across diverse industries, primarily in the APAC region. The company receives consistently positive feedback, with reviews highlighting their scalability, efficient communication, and proactive problem-solving capabilities. Clients appreciate their ability to adapt quickly to changes and deliver high-quality outcomes, with approximately 90% of feedback being positive.

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Reviews mention Communicative
Clients consistently commend TDCX for their exceptional communication skills and responsiveness. One client highlighted their 'excellent communication skills' and noted that TDCX's team was 'super responsive' and always available when needed. Another client emphasized 'flawless communication,' stating they never felt uninformed about project developments. Overall, the sentiment regarding TDCX's communicative abilities is highly positive, with clients appreciating their proactive approach and hands-on mentality.

BPO Services for Tech Company

5.0 May 25, 2022

We have weekly Zoom calls and we also communicate in Slack daily, when necessary. Pre-pandemic, we would also meet in person at least once every quarter. The team are super responsive and have always made themselves available when we needed them the most.
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Call Center Services for Luxury E-Commerce Company

5.0 Apr 8, 2022

Communication is always flawless with them. Good communication has been especially important in the past two years, and I’ve never felt uninformed about what’s happening. We usually have weekly Zoom meetings with the operations manager, and then communication happens ad hoc whenever needed.
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Industry Experience

TDCX demonstrates strong capabilities across various industries, including Hospitality & Leisure, Social Networking, Financial Services, Food & Beverages, Software, Consumer Products, Retail, and IT Services. Feedback emphasizes their agility, innovative problem-solving, and exceptional communication. Clients commend their ability to scale operations while maintaining high service quality, particularly in customer support and risk assessment. Overall sentiment is positive, with notable strengths in fostering partnerships, operational excellence, and a dedication to enhancing customer experience.
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Hospitality & leisure Social Networking Financial services Food & Beverages Software Consumer Products Retail IT Services

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Average Project Cost Breakdown

$1,000,000 to $9,999,999 (2) $200,000 to $999,999 (1) $10,000,000 + (1)

What Clients Have Said
Clients have expressed a generally positive sentiment regarding TDCX's cost and value for money. Feedback highlights their ability to deliver high-quality services while maintaining competitive pricing, as noted by a vendor manager who emphasized TDCX's best value in terms of cost and quality. However, some clients suggested that pricing could be more competitive. Overall, TDCX is regarded as a reliable partner that provides significant value, often exceeding expectations in service delivery.
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Singapore (7) Germany (1) Spain (1) United States (1)

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Advatix

Not yet reviewed

$10,000+

$150 - $199 / hr

250 - 999

Thousand Oaks, CA

Services provided

50% Customer Service Outsourcing

50% Logistics & Supply Chain Consulting

Launched in 2017, Advatix is a Logistics & Supply Chain Consulting and Customer Service Outsourcing company. The agency focuses on Logistics & Supply Chain Consulting and Customer Service
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Tri Source International

5.0 2 reviews

$250,000+

< $25 / hr

1,000 - 9,999

Santa Clarita, CA

Services provided

40% Customer Service Outsourcing

30% Call Center Services

15% Sales Outsourcing +2 services

10% Back Office Outsourcing

5% HR Consulting

Tri Source International is a customer support services provider that specializes in handling inbound calls and emails for businesses. The company is praised for its high-quality service, with 100% of reviewers expressing satisfaction with their ongoing projects. Clients commend Tri Source International's effective communication and adaptability, with staff consistently meeting client needs and contributing to improved customer retention.

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Reviews mention High-quality work
The feedback highlights Tri Source International's commitment to high-quality work, with clients noting their impressive approach and effective handling of customer inquiries. One client praised the quality of representatives, stating they offer 'the best of both worlds' in terms of service and pricing. Additionally, clients feel assured that their brand is in 'capable hands,' reflecting overall satisfaction with ongoing projects and results.

Call Center Services for Online Retailer

5.0 Aug 13, 2022

They have a higher quality approach, which makes us feel like our brand and business are in capable hands.
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Industry Experience

Tri Source International has demonstrated strong capabilities in the Consumer Products and Financial Services industries. Feedback highlights their effective communication, quality of support, and ability to alleviate burdens from in-house teams, leading to improved customer retention and satisfaction. Clients appreciate their adaptability and responsiveness, indicating a high overall sentiment towards their services. Organizations within these sectors seeking reliable, high-quality customer support would find Tri Source International a suitable partner.
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Consumer Products Financial services

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Average Project Cost Breakdown

Less than $10,000 (1) $50,000 to $199,999 (1)

What Clients Have Said
Clients have consistently praised Tri Source International for providing high-quality services at competitive pricing. One client highlighted that they offer the 'best of both worlds' in terms of quality and cost. Another noted that their partnership has led to improved customer retention and reduced disputes, which ultimately saves money. Overall, the sentiment reflects satisfaction with the value for money, indicating that clients feel confident in entrusting their operations to Tri Source International.
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Cedar Financial

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Calabasas, CA

Services provided

35% Back Office Outsourcing

35% Call Center Services

30% Customer Service Outsourcing

Cedar Financial, a telephone answering service, was founded in 1991. The team offers Call Center Services and Back Office Outsourcing and is in Calabasas, California.
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NETbilling

5.0 1 review

Undisclosed

Undisclosed

50 - 249

Santa Clarita, CA

Services provided

50% Call Center Services

50% Customer Service Outsourcing

NETbilling offers comprehensive payment processing solutions, including online and in-person transaction services with equipment upgrades and a cash discount program. The overall feedback highlights substantial cost savings, improved administrative efficiency, and exceptional customer service, particularly the personalized support from dedicated representatives. Clients have noted considerable reductions in processing fees and enhanced operational workflows, contributing to a highly satisfactory experience.

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DRM Document Scanning & Shredding Services

Not yet reviewed

$5,000+

Undisclosed

250 - 999

Los Angeles, CA

Services provided

35% Back Office Outsourcing

35% Document Digitization & Management

30% Waste Management

Launched in 1999, DRM Document Scanning & Shredding Services is a Back Office Outsourcing company. The agency specializes in Back Office Outsourcing and Document Digitization & Management.
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Stat Medical Consulting, Inc.

Not yet reviewed

$25,000+

$50 - $99 / hr

10 - 49

Los Angeles, CA

Services provided

50% Back Office Outsourcing

50% Customer Service Outsourcing

Stat Medical Consulting, Inc. Is a Los Angeles, California-based Back Office Outsourcing and Customer Service Outsourcing company. They offer Back Office Outsourcing and Customer Service
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Get B2B Leads

Not yet reviewed

Undisclosed

Undisclosed

250 - 999

Los Angeles, CA

Services provided

50% Sales Outsourcing

10% Back Office Outsourcing

10% Call Center Services +3 services

10% Customer Service Outsourcing

10% Email Marketing

10% Social Media Marketing

Get B2B Leads is a midsize Los Angeles, California-based Sales Outsourcing company. The team provides Sales Outsourcing and Social Media Marketing.
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Convoso

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Los Angeles, CA

Services provided

36% Call Center Services

12% Customer Service Outsourcing

12% Sales Outsourcing +4 services

10% Content Marketing

10% Email Marketing

10% Marketing Strategy

10% Mobile & App Marketing

Call center Convoso is based in Los Angeles, California. The team provides Call Center Services and Sales Outsourcing.
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Remote Scouts

Not yet reviewed

Undisclosed

Undisclosed

250 - 999

Calabasas, CA

Services provided

20% Back Office Outsourcing

20% Business Consulting

20% Corporate Training & Coaching +2 services

20% Employer of Record (EOR) Services

20% Recruitment Process Outsourcing

Remote Scouts is a Calabasas, California-based Back Office Outsourcing company. They specialize in Back Office Outsourcing and Business Consulting and were founded in 2022.
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Boldr.

4.8 10 reviews

$1,000+

Undisclosed

1,000 - 9,999

Santa Monica, CA

Services provided

50% Customer Service Outsourcing

15% Back Office Outsourcing

15% Call Center Services +2 services

15% Employer of Record (EOR) Services

5% Data Annotation Services

Boldr. is a business process outsourcing (BPO) company providing services such as customer support, technical support, and HR solutions. Client feedback is largely positive, highlighting their strong partnership approach, cultural fit, and cost-effectiveness. Approximately 83% of reviewers noted strong project management skills and ability to meet deadlines, with common praise for their adaptability and genuine care for employees. Areas for improvement include faster hiring processes and more proactive feedback.

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Reviews mention Honest
The overall sentiment regarding Boldr. is highly positive, with clients appreciating their genuine partnership approach. One client noted, "They’re the most genuine business partner I’ve found," highlighting their commitment to care for people and deliver effective outsourcing solutions. Feedback emphasizes Boldr.'s responsiveness, flexibility, and low attrition rates. However, a minor concern was raised about the time to hire, which could be longer than competitors. Overall, clients feel they have a trustworthy and effective partner in Boldr.

Email, Call and Chat BPO Support for Home Goods Company

4.5 May 27, 2022

Managing a partnership with Boldr. requires each partner to be very honest with the other. Customers need to be clear about what they want so Boldr. can execute it.
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BPO, EOR & Customer Service Outsourcing for Online Platform

5.0 Feb 11, 2025

Their CEO, David, is genuinely connected to their mission, which is to really take care of people and do great outsourcing work. He really cared about that and being a good partner. He really sees the relationship as a partnership. They’re the most genuine business partner I’ve found. Boldr. is the most genuine group of people. They care about people and want to do the right thing.
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Industry Experience

Boldr. has demonstrated expertise across various industries, including Consumer Products, Retail, Manufacturing, and E-commerce. Clients commend their effective project management, adaptability, and strong communication. In Consumer Products, they excelled in enhancing customer satisfaction and response times. In Retail, their impact on team scaling and culture control was highlighted. Manufacturing clients praised their proactive monitoring and data accuracy. Overall, sentiment across industries is highly positive, suggesting Boldr. is well-suited for companies seeking customized outsourcing solutions.
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Other industries Consumer products & services Other Industry Retail Manufacturing Consumer Products

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Average Project Cost Breakdown

$50,000 to $199,999 (1)

What Clients Have Said
Client feedback highlights Boldr.'s strong value for money, with many praising their cost-effectiveness. For instance, Babylist reported annual savings of $6 million due to their services, while Tractive noted that Boldr.'s pricing fit their budget and provided great value. Overall, sentiment is positive, emphasizing that Boldr. delivers high-quality support and effective solutions at competitive prices, making them a preferred partner for many clients.
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United States (6) Austria (1) Canada (1)

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JOYNO INC

5.0 3 reviews

$1,000+

Undisclosed

250 - 999

Santa Monica, CA

Services provided

20% Content Marketing

20% Email Marketing

20% Social Media Marketing +4 services

10% Back Office Outsourcing

10% Call Center Services

10% SMS Marketing

10% Video Marketing

JOYNO INC is a comprehensive digital marketing and design firm that excels in lead generation, social media marketing, website development, and branding. Reviews highlight their exceptional quality, creativity, and customer-centric approach, with a 100% positive feedback rate emphasizing effective communication, timely delivery, and strong company values. Clients frequently commend their professionalism and passion, which significantly benefit client engagement and business growth.

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Reviews mention Great team
Clients consistently praise JOYNO INC for their exceptional team, highlighting their creativity, quality of work, and dedication to client satisfaction. One client noted being 'blown away' by the design quality and efficiency, while another emphasized the team's openness to input and positive energy. The management team's timely delivery and proactive communication further reinforced the sentiment, with clients expressing a strong desire to continue their partnership, reflecting a deep trust in JOYNO INC's capabilities.

Web Dev, SMM, Branding & Advertising for Tax Services Co

5.0 Nov 25, 2024

The Management team was spot on not only did they lay out a timeline on deliverables they actually finished ahead of time! They were super cooperative to all of my needs with amazing positive energy and enthusiasm. The entire team is engaging and so kind. A breath of fresh air.
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Industry Experience

JOYNO INC has demonstrated expertise in diverse industries, including Consulting, Wellness & Fitness, and Restaurants. Clients in Consulting praised the company’s creativity and efficiency in marketing campaigns, while the Wellness sector highlighted their comprehensive digital marketing services and strong communication. In the Restaurant industry, JOYNO INC was noted for professionalism and ethical marketing practices. Overall, sentiment across these industries is overwhelmingly positive, positioning JOYNO INC as a strong candidate for businesses seeking reliable marketing solutions.
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Consulting Wellness & Fitness Restaurants

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Philippines (2) United States (1)

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Review Rating from Clients

5.0/5.0

Quality

5.0

Schedule

5.0

Cost

5.0

Willing to Refer

5.0

Reviewers from Los Angeles commend JOYNO INC for delivering high-quality branding, website development, and social media marketing. They emphasize the team's responsiveness, creativity, and commitment to client success, which led to improved industry competitiveness and customer impressions. The team is seen as reliable and dedicated.
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One Contact Center

Not yet reviewed

$1,000+

Undisclosed

250 - 999

Los Angeles, CA

Services provided

30% Call Center Services

20% Back Office Outsourcing

15% Customer Service Outsourcing +6 services

10% Sales Outsourcing

5% Content Marketing

5% Email Marketing

5% Social Media Marketing

5% Web Design

5% Web Development

Telephone answering service One Contact Center offers Call Center Services and Back Office Outsourcing. They are located in Los Angeles, California and Pasig, Philippines.
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TaskUs

Not yet reviewed

$50,000+

< $25 / hr

10,000+

Santa Monica, CA

Services provided

30% Call Center Services

20% Back Office Outsourcing

20% Customer Service Outsourcing +5 services

10% Content Moderation Services

5% AI Development

5% Compliance Consulting

5% Data Annotation Services

5% Generative AI

TaskUs is a call center company. Founded in 2008, the company is located in Santa Monica, California. Their services include Call Center Services and Back Office Outsourcing.
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Xync Inc.

4.7 5 reviews

Undisclosed

Undisclosed

50 - 249

Marina del Rey, CA

Services provided

70% Sales Outsourcing

10% Back Office Outsourcing

10% Call Center Services +1 service

10% Customer Service Outsourcing

Xync Inc. is a marketing agency specializing in lead generation, social media marketing, and client engagement strategies. With a strong emphasis on value for cost, the company boasts a 100% positive feedback rate, highlighting their responsive project management, personalized service, and proactive team engagement. However, some clients note a need for improved consistency in lead follow-up.

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Reviews mention Personable
Overall sentiment regarding Xync Inc.'s personable approach is highly positive. Clients commend the team for being very responsive and attentive to their needs. One CEO highlighted the company's 'great culture fit' and described them as 'very personal' and 'high availability.' Another client noted their 'constant contact' and emphasized that the team seemed genuinely invested in their project. These instances reflect a strong emphasis on client relationships and effective communication.

Marketing & Lead Generation for Software Company

4.0 Jun 21, 2023

Very personal, high availability, and listens to your needs.
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Call Center Services, Lead Gen & SMM for Education Company

5.0 Jun 20, 2023

Very thorough. Very personable. Constant contact. Faster than almost any other marketing agency I've ever worked with.
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Industry Experience

Xync Inc. has demonstrated its expertise across various sectors, including Software, IT Services, Healthcare, and Financial Services. Clients commend their responsiveness, personalized approach, and consistent project management, leading to successful lead generation and marketing campaigns. The overall sentiment is positive, especially within IT and Healthcare, where their targeted outreach strategies have notably improved client visibility and engagement. Potential clients in these industries may find Xync Inc.'s services particularly beneficial.
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Software IT Services Healthcare Financial services

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Average Project Cost Breakdown

$10,000 to $49,000 (3)

What Clients Have Said
Xync Inc. is frequently praised for its cost-effectiveness and value for money. Clients noted that the pricing fits their budgets while delivering significant results, such as generating leads and enhancing brand visibility. One client specifically highlighted, 'Good value for cost,' while another remarked on the team's investment in their success. Overall, the sentiment reflects satisfaction with the pricing structure relative to the quality of services provided, although some suggested minor improvements in follow-up consistency.
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Orlando, Florida (1) Houston, Texas (1) Philadelphia, Pennsylvania (1) Pittsburgh, Pennsylvania (1) Lexington, New York (1)

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Cleverly

4.3 83 reviews

$1,000+

$25 - $49 / hr

10 - 49

Los Angeles, CA

Services provided

40% Sales Outsourcing

40% Social Media Marketing

10% Call Center Services +1 service

10% Email Marketing

Cleverly is a lead generation agency focusing on LinkedIn and email outreach. Reviews reveal mixed feedback, with approximately 57% expressing satisfaction, citing strong communication, effective strategies, and low costs. However, 43% report dissatisfaction, mentioning inaccurate targeting, poor support, and unmet expectations. Cleverly’s professionalism and speed are praised, but concerns about execution and transparency persist.

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Reviews mention Efficient
The overall sentiment regarding Cleverly's efficiency is positive, as several clients noted their prompt communication and project management. One client highlighted the project manager's attentiveness and timely responses, while another praised the exceptional service and quick completion of deliverables by their account manager. Despite some negative experiences with lead generation outcomes, clients appreciated the organized approach and swift execution of campaigns, indicating a strong commitment to client needs and efficient processes.

Lead Generation for Digital Marketing Agency

0.5 Sep 19, 2023

Cleverly's project management was efficient. The project manager assigned to us was attentive, responding to our queries and needs in a timely manner. While our overall experience with Cleverly did not meet our expectations, I have to give credit where it's due: their project management was quite responsive.
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Lead Generation for E-Commerce Services Company

4.5 Feb 27, 2023

The workflow was very efficient. Used Google Docs and Sheets to share information. Cleverly generated similar results for more than half the cost, which demonstrates a cost-effective approach.
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Lead Generation for Marketing Firm

4.5 Mar 11, 2022

Alan has provided exceptional service since we first were introduced to him. He has completed all deliverables in a very quick and efficient way. We are very happy with his service and overall knowledge of outbound campaigns and how they should work to get results.
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LinkedIn Marketing for Consulting Firm

4.5 Mar 2, 2022

Based on my initial feedback to Cleverly, they focused quickly, got my campaign up and running immediately, gave me content that I could use, showed me how to use it...without getting bogged down and taking too much of my time, and GOT RESULTS!!! This has been a remarkably efficient experience and I appreciate that very much.
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Digital Marketing & Campaign Strategy for Legal Firm

5.0 Feb 3, 2022

They’re very organized from a project management perspective, as they’re always responsive and available to resolve all our issues in a timely manner. I can’t think of anything they could improve on because they do everything I ask efficiently, and help us mitigate the volume of responses from our campaigns.
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0 of 1 reviews is 5 stars

Less than $10,000 avg. project cost

Reviewed 1 time in the past 6 months
Recent feedback for Cleverly reveals a mixed sentiment. Clients appreciated their persuasive sales approach but expressed dissatisfaction with the lack of lead generation, as evidenced by one review stating no leads or meetings were produced despite a three-month engagement. The project management was criticized for not focusing on results, leading to calls for improved transparency and accountability. Overall, while Cleverly's sales team impressed clients, their service delivery did not meet expectations.
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Industry Experience

Cleverly has demonstrated expertise across various industries, including Consulting, Advertising & Marketing, IT Services, and Software. Clients emphasized their strengths in lead generation, personalized outreach strategies, and responsive project management. Positive feedback highlighted successful engagement rates and measurable outcomes, particularly in the IT and Consulting sectors. However, concerns about performance inconsistencies and service delivery limitations were noted, especially in Advertising & Marketing. Potential clients in IT and Consulting are likely to benefit most from Cleverly's services.
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IT Services Information technology Consulting Software Research Construction Manufacturing Hospitality & leisure Consumer Products Social Networking Education Media Healthcare Financial services Legal Other Industry Human Resources Advertising & marketing Business services Design Other industries

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Review Rating from Clients

4.3/5.0

Quality

4.2

Schedule

4.4

Cost

4.4

Willing to Refer

4.3

California clients highlight Cleverly's proficiency in LinkedIn lead generation, outreach campaigns, and content strategy, resulting in increased connections and qualified leads. While some report challenges with campaign accuracy and communication, they value the team's professionalism, strategic approach, and responsiveness.
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Invoca

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Santa Barbara, CA

Services provided

25% Advertising

25% CRM Consulting and SI

25% Call Center Services +1 service

25% Pay Per Click

Invoca, an Advertising company, is headquartered in Santa Barbara, California. The team offers Advertising and Call Center Services.
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Rust Omni

Not yet reviewed

$1,000+

< $25 / hr

250 - 999

Los Angeles, CA

Services provided

50% Back Office Outsourcing

25% Customer Service Outsourcing

25% Web Design

Back Office Outsourcing company Rust Omni was launched in 1970. Located in Los Angeles, California, the team focuses on Back Office Outsourcing and Web Design.
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Calltastic

Not yet reviewed

$1,000+

$25 - $49 / hr

50 - 249

Santa Monica, CA

Services provided

20% Business Consulting

20% Call Center Services

20% Customer Service Outsourcing +4 services

20% Sales Outsourcing

10% IT Strategy Consulting

5% Back Office Outsourcing

5% Ecommerce Marketing

Calltastic is a Business Consulting company located in Santa Monica, California. The team specializes in Business Consulting and Call Center Services.
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MedPOINT Management

Not yet reviewed

$1,000+

< $25 / hr

2 - 9

Los Angeles, CA

Services provided

80% Back Office Outsourcing

10% Call Center Services

10% Customer Service Outsourcing

MedPOINT Management is a Back Office Outsourcing company located in Los Angeles, California. Founded in 1987, the team focuses on Back Office Outsourcing and Call Center Services.
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Mobile Computer Repair

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Los Angeles, CA

Services provided

100% Customer Service Outsourcing

Based in Los Angeles, California, Mobile Computer Repair is a Customer Service Outsourcing company. Their services include Customer Service Outsourcing.
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Virtual Coworker

4.8 2 reviews

Undisclosed

< $25 / hr

250 - 999

West Hollywood, CA

Services provided

50% Back Office Outsourcing

50% Business Consulting

Virtual Coworker is a staffing agency specializing in providing virtual assistants to enhance operational efficiency and manage tasks. The company received positive feedback from clients, highlighting a 100% satisfaction rate, citing professional project management and responsiveness. Clients appreciated the value for cost and seamless communication, with minor suggestions for a quicker onboarding process.

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Reviews mention Professional
Clients have consistently praised Virtual Coworker for their professionalism, noting organized project management and timely delivery of services. One client highlighted their responsiveness and support, stating that the team effectively listened to feedback and maintained clear communication throughout the process. Overall, the sentiment is highly positive, with clients appreciating the smooth coordination and efficient handling of tasks, contributing to improved productivity and operational efficiency.

Staff Augmentation for Appliance Repair Company

5.0 Dec 19, 2025

Project management was well organized and professional. All steps, from candidate selection to onboarding, were handled on time with clear updates and smooth coordination throughout the process.
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1 of 1 reviews is 5 stars

$10,000 – $49,000 avg. project cost

Reviewed 1 time in the past 6 months
In the last six months, feedback for Virtual Coworker has been overwhelmingly positive. Clients noted significant improvements in operational efficiency and workload management, with one co-founder highlighting the effective onboarding and support process. The team was commended for their responsiveness and professionalism, although some suggested a quicker onboarding could enhance the experience further. Overall, clients reported improved productivity and organization, reinforcing Virtual Coworker’s strong reputation.
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Industry Experience

The provider has demonstrated expertise in the healthcare and consumer products sectors, receiving positive feedback for their effective data entry, bookkeeping, and operational support. Clients noted improved efficiency and organization in their businesses, highlighting the provider's responsiveness and strong project management. Overall sentiment is highly favorable, particularly for companies seeking virtual assistance in operational tasks or financial management within these industries.
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Consumer products & services Healthcare

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Average Project Cost Breakdown

$10,000 to $49,000 (2)

What Clients Have Said
Clients have expressed satisfaction with Virtual Coworker's pricing, noting it fits within their budgets while providing good value for money. One client highlighted the company's ability to deliver high-quality work consistently, stating they were 'very happy with their work.' Another client praised the overall efficiency improvements and timely delivery of services, reinforcing the perception of value received for the costs incurred.
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Medallion

1.5 1 review

$1,000+

< $25 / hr

50 - 249

Los Angeles, CA

Services provided

100% Call Center Services

Medallion is a provider data management and licensing company. The feedback predominantly highlights skillful persuasion, but also reveals significant challenges, with reports of ignored requests and compliance issues. Approximately 100% of the reviews mention negative experiences with communication and project management.

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Industry Experience

Medallion has garnered feedback primarily from the healthcare industry, where they were engaged for licensing and provider data management. Clients noted their ability to manage complex regulatory requirements, although concerns about timeliness and communication were prevalent. While their expertise in navigating healthcare challenges was acknowledged, there were significant criticisms regarding project management and responsiveness. Potential clients in healthcare should consider Medallion's strengths in compliance but remain cautious of reported service delivery issues.
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Healthcare

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Average Project Cost Breakdown

What Clients Have Said
Clients express concerns regarding Medallion's cost-effectiveness, noting that while they possess expertise, the value delivered does not align with pricing. One reviewer highlighted issues with timely communication and compliance, suggesting that requests were often ignored. Despite their skill in navigating regulations, clients feel that improvements are needed in service delivery and transparency. Overall, the sentiment reflects a perception that Medallion's pricing may not justify the outcomes achieved.
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Omnie Integrated Services Inc.

5.0 1 review

$1,000+

< $25 / hr

50 - 249

Manhattan Beach, CA

Services provided

75% Customer Service Outsourcing

25% Back Office Outsourcing

Omnie Integrated Services Inc. is a customer service management firm that provides 24/7 support in multiple languages across various platforms. Clients have praised their comprehensive solutions, cost efficiency, and responsiveness, with 100% of feedback highlighting improved service levels and seamless integration into client operations. The company is recognized for its partnership approach and transparency.

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Industry Experience

Omnie Integrated Services Inc. has demonstrated strong expertise in the manufacturing sector, specifically in customer service management and marketing communications. Clients appreciate their comprehensive solutions, including 24/7 multilingual support and efficient reporting systems, which enhance customer satisfaction and operational efficiency. The overall sentiment in this industry is highly positive, with feedback highlighting Omnie's role as a reliable partner and their ability to improve service levels while reducing costs.
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Manufacturing

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Average Project Cost Breakdown

$10,000 to $49,000 (1)

What Clients Have Said
Clients have praised Omnie Integrated Services Inc. for delivering strong value for money, notably achieving significant cost reductions while enhancing service levels. One client highlighted that they decreased costs substantially and were guaranteed response times under three minutes. The all-inclusive service model was also commended, as it alleviated the burden of technology maintenance. Overall, the sentiment reflects satisfaction with both pricing and the comprehensive support provided.
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310 Creative Inc.

3.5 3 reviews

$5,000+

$50 - $99 / hr

2 - 9

Santa Monica, CA

Services provided

20% Sales Outsourcing

10% Digital Strategy

10% Marketing Strategy +6 services

10% Pay Per Click

10% Search Engine Optimization

10% Social Media Marketing

10% UX/UI Design

10% Web Design

10% Web Development

310 Creative Inc. is a marketing agency specializing in HubSpot implementation, SEO, and lead generation. They have received mixed feedback, with 67% of reviews highlighting positive experiences, such as seamless workflow and impressive customer service. However, 33% noted issues with project management and communication, indicating room for improvement in these areas.

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Reviews mention Great project management
Clients consistently commend 310 Creative Inc. for their exceptional project management capabilities. One client highlighted the seamless migration to HubSpot, attributing the success to the thorough planning and implementation by the team, specifically praising the effective workflow and direct communication with the project manager. Overall, feedback reflects a strong sentiment of satisfaction, with no areas for improvement noted, emphasizing the company's commitment to delivering a great client experience.

HubSpot Migration for Marketing Agency

5.0 Jun 29, 2019

The workflow was excellent.
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Industry Experience

310 Creative Inc. has demonstrated proficiency across software, advertising and marketing, and information technology sectors. Clients in the software industry noted challenges in project management and communication, highlighting a need for clearer processes. In contrast, feedback from advertising and marketing clients emphasized seamless collaboration and excellent customer service, while information technology clients praised the company's ability to enhance market visibility and lead generation. Overall, 310 Creative Inc. is recommended primarily for advertising and marketing projects.
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Software Advertising & marketing Information technology

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Average Project Cost Breakdown

$10,000 to $49,000 (2) Less than $10,000 (1)

What Clients Have Said
Clients have expressed mixed sentiments regarding the overall cost and value for money of 310 Creative Inc. While one client appreciated their pricing as fitting within budget and highlighted effective outcomes such as increased traffic and successful HubSpot migration, another client found the partnership lacking, citing unclear processes and unresponsiveness after the contract was signed. Overall, while some clients commend their affordability and customer service, others indicate dissatisfaction with the value delivered relative to expectations.
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Zventus

Not yet reviewed

$1,000+

< $25 / hr

50 - 249

Los Angeles, CA

Services provided

80% Call Center Services

10% Customer Service Outsourcing

10% Sales Outsourcing

Zventus is an answering service. The midsize Los Angeles, California-based team specializes in Call Center Services and Sales Outsourcing. The firm was established in 2016.
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ThinkAlike Media

3.9 4 reviews

$1,000+

$50 - $99 / hr

2 - 9

Los Angeles, CA

Services provided

30% Email Marketing

25% Demand Generation Marketing

15% Marketing Strategy +2 services

15% Public Relations

15% Sales Outsourcing

ThinkAlike Media is a lead generation and outbound marketing agency known for its tailored approach and effective use of automation, consistently delivering results on time. With 100% of reviews highlighting their strong cultural fit and alignment with client values, they have successfully fostered partnerships and improved client conversions, impressing clients with their hands-on, boutique service quality.

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Reviews mention Experienced
The sentiment regarding ThinkAlike Media's experience is overwhelmingly positive. Clients appreciate the timely delivery of projects and the team's responsiveness to inquiries. One client noted the 'hands-on boutique quality' of their work and highlighted the alignment of company values. Additionally, measurable outcomes included successful lead generation for educational partnerships. Overall, clients expressed satisfaction with the team's expertise and collaborative approach, with no significant areas for improvement identified.

Lead Generation & Marketing for Animated Video Studio

5.0 Aug 19, 2024

I appreciated the hands-on boutique quality of the work and the staff's collective experience.
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Industry Experience

ThinkAlike Media has demonstrated expertise across the Medical, Motion Pictures & Film, and Advertising & Marketing industries. Clients commend their patient acquisition strategies in healthcare, effective lead generation for educational platforms, and streamlined B2B processes in marketing. Overall sentiment is highly positive, highlighting their cultural alignment, timely delivery, and a blend of automation with a personal touch, making them a strong fit for clients in these sectors.
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Medical Motion Pictures & Film Advertising & marketing

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Average Project Cost Breakdown

$10,000 to $49,000 (1) $50,000 to $199,999 (1)

What Clients Have Said
Clients consistently praise ThinkAlike Media for delivering strong value relative to their pricing. One client noted they chose the company specifically for its 'good value for cost,' while another highlighted that their pricing 'fit our budget.' Overall, feedback reflects satisfaction with the results achieved, indicating that the cost aligns well with the outcomes delivered, reinforcing a positive perception of the company's cost-effectiveness.
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Smogu.Studio

5.0 2 reviews

$5,000+

$25 - $49 / hr

10 - 49

Los Angeles, CA

Services provided

65% Sales Outsourcing

25% Market Research

10% IT Strategy Consulting

Smogu.Studio is a marketing agency specializing in client acquisition strategies, including cold outreach and personalized campaigns. Reviews indicate 100% positive feedback, highlighting their effective project management and impressive daily reporting. Clients praise their transparency, timely delivery, and alignment with company values, resulting in successful client expansion and closed deals.

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Industry Experience

Smogu.Studio has demonstrated expertise primarily in the Software and eCommerce sectors, receiving positive feedback for their effective client outreach strategies and transparent project management. Clients have noted significant increases in lead generation and successful deal closures, highlighting the company's strong communication and adaptability. Overall, the sentiment is highly favorable, making Smogu.Studio a suitable partner for businesses in software development and eCommerce design.
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Software

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Average Project Cost Breakdown

$10,000 to $49,000 (1)

What Clients Have Said
Clients have expressed a strong sentiment regarding Smogu.Studio's overall cost-effectiveness, noting it as 'good value for cost' in their selection process. One CEO highlighted the company's ability to provide significant results, such as a notable increase in leads, while maintaining transparent communication and meeting project deadlines. Overall, the feedback indicates that clients view the pricing as fair relative to the quality and outcomes delivered, reinforcing a positive perception of their value for money.
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SkyTech Solutions

4.9 17 reviews

$5,000+

< $25 / hr

250 - 999

Los Angeles, CA

Services provided

45% Customer Service Outsourcing

15% Back Office Outsourcing

10% Call Center Services +3 services

10% Graphic Design

10% Sales Outsourcing

10% Web Development

SkyTech Solutions is a versatile business process outsourcing (BPO) company offering services such as customer support, telesales, digital marketing, order processing, and graphic design. Overall, 90% of reviews praise their proactive communication, adaptability, and quality service, with significant outcomes like a 40% sales increase and 95% reduction in order processing errors. However, some reviewers suggest improvements in detailed reporting and cost transparency.

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Reviews mention Knowledgeable
Clients consistently highlight SkyTech Solutions' extensive industry knowledge and expertise, emphasizing their ability to seamlessly integrate advanced technology into existing operations. One client noted their 'in-depth industry knowledge and adaptive approach' as remarkable, leading to improved accuracy and efficiency in inventory management. Overall sentiment reflects strong confidence in their capabilities, although suggestions for localized support were mentioned to further enhance client experience.

Cloud Consulting for Software Company

5.0 Oct 3, 2023

SkyTech Solutions' in-depth industry knowledge and their adaptive approach were truly remarkable. They seamlessly blend with our operations, making the entire integration feel intrinsic.
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Industry Experience

SkyTech Solutions has received positive feedback across various industries, including Business Services, Telecommunications, Software, Manufacturing, Transportation, Consumer Products, Financial Services, and Advertising & Marketing. Clients commend their expertise in project management, customer support, and tailored solutions, resulting in significant improvements such as increased sales, reduced processing errors, and improved customer satisfaction. Overall, SkyTech Solutions is recognized for their adaptability and commitment, making them a strong contender for businesses seeking reliable partnerships in these sectors.
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Business services Telecommunications Software Manufacturing Transportation Consumer Products Financial services Advertising & marketing Design

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Average Project Cost Breakdown

$10,000 to $49,000 (4) Less than $10,000 (2) $50,000 to $199,999 (1) $200,000 to $999,999 (1)

What Clients Have Said
SkyTech Solutions is frequently noted for its competitive pricing and strong value for money. Clients like the CEO of All City Duct Cleaning highlighted that their pricing fit within budget while delivering significant results, such as a 40% increase in sales. Similarly, the Senior Director of a software company emphasized the good value for cost and alignment with company values. Overall, clients express satisfaction with the cost-effectiveness of SkyTech's services, though some suggest improvements in cost transparency.
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United States (7) Italy (1) Saudi Arabia (1) England (1)

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Clarke Executive Services Group LLC

4.8 5 reviews

$5,000+

$200 - $300 / hr

2 - 9

Los Angeles, CA

Services provided

30% Business Consulting

30% Recruiting

20% Back Office Outsourcing +1 service

20% HR Consulting

Clarke Executive Services Group LLC is a professional staffing and consulting firm specializing in recruitment, virtual assistance, and operational support. Reviews indicate a strong emphasis on quality and responsiveness, with an impressive 90% success rate in candidate placements. Clients consistently praise their attention to detail and ability to adapt, with no noted areas for improvement, highlighting their high client satisfaction and reliability.

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Reviews mention Great project management
Clients have consistently praised Clarke Executive Services Group LLC for their exceptional project management capabilities. A CEO highlighted their quick response to challenges, noting how Eunice seamlessly transitioned management to ensure uninterrupted workflow. The overall sentiment reflects satisfaction with the team's proactive approach and effective communication, reinforcing their reputation for reliability and adaptability in managing client needs.

Staff Augmentation for Management Consulting Company

4.5 Jul 20, 2021

Sometimes the best character of a business can be seen when things go wrong. We had a challenge with our V.A. getting the work done, and Eunice quickly pivoted, putting her other manager - Kiera Lacy in place as my VA to ensure things were maintained and all flowed smoothly. I really appreciated that quick transition and the ease with which this allowed workflow to continue uninterrupted.
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Industry Experience

Clarke Executive Services Group LLC has garnered positive feedback across various industries, including Legal, Consulting, Human Resources, and Financial Services. Clients appreciate their detailed understanding of business needs, personalized staffing solutions, and responsiveness. In the Legal sector, they excel in recruiting candidates with precision and analytical skills. In Consulting and Human Resources, their administrative support is highly valued. The Financial Services industry recognizes their ability to deliver quality candidates efficiently. Overall, sentiment is overwhelmingly positive, indicating strong expertise and impact across these sectors.
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Legal Consulting Human Resources Financial services

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Los Angeles, California (3) San Mateo, California (1) Millersville, Pennsylvania (1)

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Review Rating from Clients

4.7/5.0

Quality

4.7

Schedule

5.0

Cost

4.3

Willing to Refer

4.5

Reviewers from Los Angeles highlight Clarke Executive Services' strong recruitment skills across diverse projects, including administrative support and executive roles. Their attentive, tailored service ensures effective workflow and excellent candidate fit, earning high satisfaction and recommendations.
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GrowthBridge Consulting

Not yet reviewed

$1,000+

$25 - $49 / hr

10 - 49

Los Angeles, CA

Services provided

20% Sales Outsourcing

20% Search Engine Optimization

20% Social Media Marketing +2 services

20% Web Design

20% Web Development

Based in Los Angeles, California, GrowthBridge Consulting is a social media marketing agency. Their services include Social Media Marketing and Search Engine Optimization.
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Collective Solution

Not yet reviewed

$1,000+

< $25 / hr

1,000 - 9,999

Los Angeles, CA

Services provided

40% Call Center Services

35% Customer Service Outsourcing

25% Back Office Outsourcing

Collective Solution is a large answering service company founded in 2002. Their team provides Call Center Services and Customer Service Outsourcing.
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HighPower

Not yet reviewed

$5,000+

< $25 / hr

50 - 249

Los Angeles, CA

Services provided

50% Customer Service Outsourcing

40% Call Center Services

10% Back Office Outsourcing

HighPower is a midsize Customer Service Outsourcing company. Founded in 2015, the team provides Customer Service Outsourcing and Call Center Services.
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Gold Locksmith Store

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Santa Monica, CA

Services provided

30% Back Office Outsourcing

30% Business Consulting

25% Sales Outsourcing +1 service

15% Building Security Services

Gold Locksmith Store is a small Santa Monica, California-based Business Consulting company. The team offers Business Consulting and Back Office Outsourcing.
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TelemarketingPower.com

Not yet reviewed

$1,000+

Undisclosed

50 - 249

Los Angeles, CA

Services provided

100% Call Center Services

TelemarketingPower.com is an answering service company. Their midsize team is located in Surry Hills, Australia and Los Angeles, California. Their services include Call Center Services.
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Outbound System

5.0 3 reviews

$1,000+

Undisclosed

10 - 49

Los Angeles, CA

Services provided

70% Sales Outsourcing

10% Call Center Services

10% Email Marketing +1 service

10% Social Media Marketing

Outbound System is a marketing firm specializing in lead generation and cold email marketing. Reviews indicate a high level of satisfaction, with clients appreciating their expert service, effective communication, and competitive pricing. Clients have noted measurable outcomes, such as significant lead engagement and project pipelines exceeding $150,000. Although some minor lead verification issues exist, the overall client feedback is overwhelmingly positive, with no significant areas for improvement highlighted.

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2 of 2 reviews are 5 stars

Less than $10,000 avg. project cost

Reviewed 2 times in the past 6 months
Recent feedback for Outbound System highlights their expertise in targeted marketing and effective communication. Clients noted successful outreach efforts, such as generating calls with over 40 real estate agents and securing 10-20 high-intent responses monthly from cold email campaigns. The project management was described as professional and responsive, with timely deliverables. Overall, clients expressed satisfaction with the value received for their investment, though some mentioned a minor learning curve regarding lead accuracy.
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Industry Experience

Outbound System has demonstrated expertise primarily in the Advertising & Marketing and Construction industries. In the Advertising sector, they excelled in cold email marketing, yielding impressive lead generation results despite competitive challenges. Clients praised their communication and product quality. In Construction, they effectively targeted real estate agents, generating significant referral leads and project pipelines. Overall, the sentiment across both industries is highly positive, highlighting Outbound System's strong project management and value-driven services.
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Construction

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Average Project Cost Breakdown

Less than $10,000 (1)

What Clients Have Said
Clients consistently express satisfaction with Outbound System’s pricing, highlighting it as a good fit for their budgets while delivering strong value. One client noted that their investment led to substantial client acquisition, stating, 'the investment in Outbound makes sense, without a doubt.' Another remarked on the impressive results achieved for a competitive price, stating, 'it’s surprising how much value we get for the price.' Overall, the sentiment reflects a favorable perception of cost-effectiveness and return on investment.
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Tel-Us Call Center

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Los Angeles, CA

Services provided

52% Call Center Services

48% Customer Service Outsourcing

Based in Los Angeles, California, Tel-Us Call Center is a small call center. The team specializes in Call Center Services and Customer Service Outsourcing.
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Agently.ai

Not yet reviewed

$5,000+

< $25 / hr

250 - 999

Los Angeles, CA

Services provided

60% Call Center Services

40% Customer Service Outsourcing

In Los Angeles, California, Agently.ai is a midsize answering service. The team specializes in Call Center Services and Customer Service Outsourcing.
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Locksmith Solution Services

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Los Angeles, CA

Services provided

30% Back Office Outsourcing

30% Business Consulting

25% Sales Outsourcing +1 service

15% Commercial Property Management

Locksmith Solution Services is a Los Angeles, California-based Business Consulting company. The team offers Business Consulting and Back Office Outsourcing.
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Anshi Mobile Notary and LIvescan

Not yet reviewed

$5,000+

$25 - $49 / hr

250 - 999

Los Angeles, CA

Services provided

50% Business Consulting

45% Call Center Services

5% Compliance Consulting

Anshi Mobile Notary and LIvescan is a Business Consulting company located in Los Angeles, California. They provide Business Consulting and Call Center Services.
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Davis Research

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Calabasas, CA

Services provided

80% Market Research

20% Call Center Services

Davis Research is a midsize Calabasas, California-based Market Research company. Their services include Market Research and Call Center Services.
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AWESOME OS

Not yet reviewed

$1,000+

< $25 / hr

2 - 9

Los Angeles, CA

Services provided

25% Back Office Outsourcing

25% Call Center Services

25% Customer Service Outsourcing +1 service

25% HR Outsourcing

Call center company AWESOME OS was launched in 2006. The small team focuses on Call Center Services and Back Office Outsourcing.
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CallCreatorPlus

Not yet reviewed

Undisclosed

Undisclosed

250 - 999

Marina del Rey, CA

Services provided

100% Call Center Services

Established in 2013, CallCreatorPlus, a midsize telephone answering service, is based in Marina del Rey, California. Their services include Call Center Services.
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Answering365

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Los Angeles, CA

Services provided

75% Call Center Services

15% Customer Service Outsourcing

10% Sales Outsourcing

Launched in 1989, Answering365 is a phone answering service. In Los Angeles, California, the team specializes in Call Center Services and Customer Service Outsourcing.
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Sound Telecom

4.2 19 reviews

Undisclosed

Undisclosed

10 - 49

Los Angeles, CA

Services provided

50% Call Center Services

50% Customer Service Outsourcing

Sound Telecom is a business process outsourcing company specializing in call handling and communication services. Reviews indicate a generally positive experience, with clients appreciating their quick response time and professionalism. About 67% of the reviews highlight strengths such as expertise and efficiency, while some suggest potential improvement in customer service and cost management.

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Reviews mention Professional
Sound Telecom has received positive feedback regarding their professionalism in handling inbound services. Clients appreciate their quick response times and ability to improve customer service. One client noted that Sound Telecom's professionalism allows them to focus on their core business activities, highlighting the effectiveness of their call answering and filtering services. Overall, the sentiment around professionalism is strong, with clients recommending their services to others.

Answering Services for Education Service

5.0 Aug 12, 2017

The takeaway we get from this experience is by answering our needed calls and providing the service they do, we are better equipped to focus on our business presence. Professionalism is a noted strength of the service provider. We began using them in May 2014 and still do.
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Industry Experience

Sound Telecom has demonstrated significant expertise across various industries, particularly in Business Services, IT Services, and Consumer Products. Clients appreciate their quick response times and professionalism, noting improvements in customer service and operational efficiency. Overall, feedback highlights strengths in call handling and support, with a positive sentiment regarding their impact. They are a suitable choice for businesses seeking reliable inbound services, especially in sectors requiring consistent communication and customer support.
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Telecommunications Financial services Business services IT Services Consumer Products Real estate Arts, entertainment & music Healthcare Media Nonprofit Hospitality & leisure Manufacturing Information technology

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Average Project Cost Breakdown

Less than $10,000 (12) $10,000 to $49,000 (6)

What Clients Have Said
Clients express a generally positive sentiment regarding Sound Telecom's pricing and value for money. One client noted a flat rate of $500 per week, indicating satisfaction with the services provided for that cost. Another highlighted the importance of their services, stating they are happy with their spending and the product received. While some reviews mentioned potential areas for improvement in cost, this was not viewed as a significant drawback, with overall contentment in the quality of service delivered.
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Cabot, Arkansas (1) Orlando, Florida (1) Vero Beach, Florida (1) Thomasville, Georgia (1) Chesterfield, Missouri (1) Irving, Texas (1) Plano, Texas (1) Waxahachie, Texas (1) Indianapolis, Indiana (1) Newark, New Jersey (1) Paterson, New Jersey (1) Brooklyn, New York (1) Lebanon, Ohio (1) Sacramento, California (1) Sparks, Nevada (1) Phoenix, Arizona (1) Manassas, Virginia (1) Virginia Beach, Virginia (1) Ozark, Alabama (1)

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VXI Global Solutions Inc.

Not yet reviewed

$25,000+

< $25 / hr

10,000+

Los Angeles, CA

Services provided

45% Customer Service Outsourcing

25% Call Center Services

10% Back Office Outsourcing +3 services

10% Custom Software Development

5% AI Development

5% AR/VR Development

VXI Global Solutions Inc. Is a Customer Service Outsourcing company established in 1998. The company offers Customer Service Outsourcing and Call Center Services.
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Health Leads Plus

Not yet reviewed

Undisclosed

Undisclosed

250 - 999

Los Angeles, CA

Services provided

60% Sales Outsourcing

20% Marketing Strategy

10% Market Research +1 service

10% Other Digital Marketing

Based in Los Angeles, California, Health Leads Plus is a Sales Outsourcing company. Launched in 2004, the team offers Sales Outsourcing and Marketing Strategy.
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CX Collective

5.0 13 reviews

$5,000+

$150 - $199 / hr

2 - 9

Inglewood, CA

Services provided

30% CRM Consulting and SI

20% Business Consulting

20% Call Center Services +2 services

20% Customer Service Outsourcing

10% Financial Consulting

CX Collective specializes in implementing and optimizing customer support systems, notably utilizing Zendesk, to enhance customer experience and streamline operations. Across reviews, clients consistently highlight their professionalism, proactive communication, and efficiency, with nearly 100% expressing satisfaction and noting no areas for improvement. Approximately 80% of clients specifically commend their CX strategy expertise and ability to meet project deadlines.

See all 13 projects
Reviews mention Unique expertise
The feedback reflects a highly positive sentiment regarding The Workforce Pro's unique expertise in customer experience (CX) management. Clients commend their effective communication, attention to detail, and specialized knowledge, which significantly enhanced project outcomes. Notably, a client highlighted the successful automation of processes and the establishment of a virtual training framework, resulting in improved operational efficiency. Overall, clients express a strong appreciation for the company's capability to provide tailored solutions that meet their specific needs.

Online Training Tool & Automation Solutions for Health Firm

5.0 Sep 15, 2020

The effective communication, attention to detail, the expertise in the CX field, and the kind, the human approach made it all an amazing experience.
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1 of 1 reviews is 5 stars

Unknown avg. project cost

Reviewed 1 time in the past 6 months
Recent reviews of CX Collective highlight their expertise in implementing customer support systems, particularly Zendesk, and their ability to enhance operational efficiency. Clients commend their proactive communication and in-depth knowledge, noting that CX Collective provided valuable resources such as detailed playbooks and automated solutions. One client specifically praised the team for delivering on time and creating a scalable support setup. Overall sentiment reflects a high level of satisfaction with no significant areas for improvement mentioned.
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Average Project Cost Breakdown

Less than $10,000 (7) $10,000 to $49,000 (3)

What Clients Have Said
Clients consistently praised the company's cost-effectiveness and value for money. One client noted that the pricing fit their budget while offering good value, stating, 'Their professionalism and how fast they work' were particularly impressive. Another client highlighted, 'Their prices were very fair' given the extensive work provided. Overall sentiment reflects satisfaction with the company's pricing relative to the quality of services delivered, reinforcing its reputation as a cost-efficient partner.
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United States (12) Canada (1)

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PREMIER FINANCIAL Tax & Accounting Services

Not yet reviewed

$1,000+

< $25 / hr

2 - 9

Los Angeles, CA

Services provided

25% Accounting

25% Back Office Outsourcing

25% Financial Advising & Planning +2 services

15% Financial Consulting

10% Business Consulting

Back Office Outsourcing company PREMIER FINANCIAL Tax & Accounting Services focuses on Back Office Outsourcing and Accounting. They are located in Los Angeles, California and Burbank, California.
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