Top BPO Companies in Ventura
1 Leaders 15 Contenders
183 Companies
List of the Top Ventura BPO Services
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$50,000+Undisclosed1,000 - 9,999Serves Ventura, United StatesServices provided
20% Back Office Outsourcing20% Call Center Services20% Customer Service Outsourcing +4 services15% Finance & Accounting Outsourcing (FAO)10% Content Moderation Services10% Data Annotation Services5% HR OutsourcingSee all 4 projectsROI CX Solutions is a customer support management company that excels in enhancing customer satisfaction and streamlining support processes. With over 80% of reviews highlighting their flexibility, responsiveness, and efficiency, they have consistently improved key metrics such as first response time, call handling, and customer satisfaction. Despite initial recruitment challenges, their adaptability and commitment to client needs remain commendable.
0 of 1 reviews is 5 starsUnknown avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
In the past six months, ROI CX Solutions has received positive feedback for significantly improving customer support operations, achieving a 25% reduction in first response time and increasing customer satisfaction scores. Clients commend their flexibility, effective communication, and ability to adapt to specific needs. However, suggestions for improvement include a more proactive approach to training and early check-ins to enhance alignment. Overall, the sentiment is favorable, highlighting their contributions to operational efficiency and customer retention.Was this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently commend ROI CX Solutions for offering competitive pricing and significant value for money. A DocMJ executive noted that their pricing fit the budget while delivering good value, resulting in improved call performance and operational efficiency. Similarly, feedback from a hospitality director highlighted that ROI CX Solutions' pricing aligned with their budget and provided excellent value, contributing to lower costs and increased flexibility. Overall, client sentiment reflects satisfaction with the cost-effectiveness of their services.Was this helpful?
More responsive than most other service providers
Get in TouchROI CX Solutions is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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$1,000+< $25 / hr1,000 - 9,999Serves Ventura, United StatesServices provided
25% Customer Service Outsourcing20% Call Center Services15% Back Office Outsourcing +4 services10% Content Moderation Services10% Data Annotation Services10% Finance & Accounting Outsourcing (FAO)10% Sales OutsourcingSee all 28 projectsHugo Inc. | Top CX Provider is an outsourcing company specializing in customer experience (CX) and support services. The company consistently receives high praise for its effective project management and adaptability, with 100% of reviewers noting the team's ability to seamlessly integrate into existing operations. Approximately 70% of the feedback highlights the company's impressive cultural fit and commitment to quality, with measurable outcomes like increased efficiency and customer satisfaction.
Reviews mention Puts the customer first
Client feedback on Hugo emphasizes their strong commitment to customer-centricity. One client noted Hugo's 'exemplary project management' and 'proactive approach to communication,' which ensured timely deliveries and responsiveness to evolving needs. Another highlighted their '24/7 customer support,' significantly boosting satisfaction levels across diverse time zones. Overall, clients expressed a high satisfaction level with Hugo's adaptability and dedication to aligning with their values and objectives, reinforcing a positive sentiment towards the company's customer-first philosophy.-
Customer Service Outsourcing for Gaming Company
5.0 Aug 22, 2023I'm thrilled to express my outstanding journey partnering with Hugo, our reliable outsourcing ally. Hugo's unwavering commitment to on-time deliveries has been nothing short of impressive. Their seamless adjustment to our needs ensured that each delivery was prompt and devoid of any hassles. Their devotion to catering to our specific demands was evident in their customized approach and adaptable solutions.
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Industry Experience
Hugo Inc. has received positive feedback across various industries, including Financial Services, eCommerce, Automotive, Information Technology, Gaming, Media, and Advertising & Marketing. Clients commend their expertise in enhancing customer support, streamlining operations, and driving revenue growth. In Financial Services, they excel at global customer experience management; in eCommerce, they improve back-office efficiency. Their adaptable project management and commitment to quality have resulted in measurable outcomes such as increased transaction volume and improved customer satisfaction, making them a reliable partner for businesses seeking growth and operational excellence.
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Media Information technology Financial services eCommerce Food & Beverages Automotive Environmental Services Advertising & marketing Gaming SoftwareWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently commend Hugo Inc. for providing excellent value for money, noting that their services align well with project costs. For instance, a CMO highlighted Hugo's 'good value for cost' in scaling customer experience infrastructure, while a Head of Finance remarked on their 'great culture fit' and 'good value for cost.' Overall, the sentiment reflects satisfaction with the pricing relative to the quality and impact of services delivered, reinforcing Hugo's reputation as a cost-effective partner.Was this helpful?
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$1,000+Undisclosed250 - 999Serves Ventura, United StatesServices provided
55% Customer Service Outsourcing15% Data Annotation Services10% Back Office Outsourcing +2 services10% Call Center Services10% Content Moderation ServicesSee all 68 projectsTop Customer Service is a customer support agency renowned for its excellent call handling and content writing services. Across the reviews provided, 88% of clients emphasize their professionalism and ability to improve communication efficiency. Clients report smoother workflows, increased client satisfaction, and enhanced brand representation. Despite minimal suggestions for proactive content strategy, their high-quality service remains consistently praised.
Industry Experience
Top Customer Service has demonstrated expertise across various industries, including Advertising & Marketing, Automotive, Education, and Construction, among others. Clients highlighted their strengths in efficient call handling, customer support, and effective communication, which resulted in improved response times and customer satisfaction. The overall sentiment indicates satisfaction with their professionalism, adaptability, and ability to align with clients’ brand voices, making them a suitable choice for businesses seeking reliable customer service solutions.
Read All ReviewsSelect Industry to see insights
Advertising & marketing Automotive Electric Home Services Contracting Education Business services Construction Legal Medical Other industries Non-profit Real estate Financial services GovernmentWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently praised Top Customer Service for its excellent value for money and competitive pricing. Feedback highlighted their ability to deliver high-quality support while remaining budget-friendly. For instance, one client noted, 'Good value for cost,' while another mentioned, 'Pricing fit our budget.' Overall, the sentiment across reviews indicates that clients felt they received substantial benefits from their investment, with improved response times and customer satisfaction justifying the costs incurred.Was this helpful?
More responsive than most other service providers
Get in TouchTop Customer Service is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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$100,000+Undisclosed10,000+Serves Ventura, United StatesServices provided
50% Customer Service Outsourcing20% Sales Outsourcing10% Business Consulting +2 services10% Call Center Services10% Content Moderation ServicesSee all 12 projectsTDCX is a prominent business process outsourcing (BPO) company that specializes in providing global quality evaluations, customer support, and scalable operations solutions across various sectors such as hospitality, social media, fintech, and e-commerce. Clients frequently praise TDCX for their agility, reliability, and exceptional communication skills, with a focus on collaborative and innovative problem-solving approaches. Approximately 95% of feedback highlights their ability to consistently exceed expectations and deliver high-quality service, with numerous clients noting their impressive capacity for scaling operations without compromising quality. Some areas for improvement mentioned include exploring more competitive costing and flexible remote work options. Overall, TDCX maintains a strong reputation as a reliable and effective partner in enhancing customer experience and operational efficiency.
Reviews mention Accommodating
Clients consistently highlight TDCX's accommodating nature, emphasizing their willingness to adapt to evolving business needs. One client noted the team's dedication to meeting requests based on learnings and their openness to changes, which is crucial for startups. Another mentioned TDCX's agility in managing workforce adjustments as business forecasts change, demonstrating a proactive partnership approach. Overall, the sentiment reflects a strong appreciation for TDCX's flexibility and commitment to collaborative growth.-
BPO Services for E-Commerce Company
5.0 Mar 31, 2022The team is very dedicated, willing to accommodate our requests based on learnings and business needs and also open for improvements. The managers are very easy to work with, there is alignment and also trust between us. I love how they see themselves as being part of another company's journey rather than focusing on short-term gain. As such, they are very accommodating and open to changes and revisions which is very important for a startup.
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Call Center Services for Global Tech Company
5.0 Jun 25, 2021Strong operational cadence: Weekly/Monthly and Quarterly reviews. Constant communication and ability to circle back on complex problem statements given by our teams to TDCX. Very agile management - Workforce easily accommodates changes based on business forecasts and changing needs of quality and availability of talent. TDCX has a high bar on operational rhythm and cadence - 90% of the time they run the business on their own without any intervention needed from our teams.
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Industry Experience
TDCX demonstrates strong capabilities across various industries, including Hospitality & Leisure, Social Networking, Financial Services, Food & Beverages, Software, Consumer Products, Retail, and IT Services. Feedback emphasizes their agility, innovative problem-solving, and exceptional communication. Clients commend their ability to scale operations while maintaining high service quality, particularly in customer support and risk assessment. Overall sentiment is positive, with notable strengths in fostering partnerships, operational excellence, and a dedication to enhancing customer experience.
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Hospitality & leisure Social Networking Financial services Food & Beverages Software Consumer Products Retail IT ServicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have expressed a generally positive sentiment regarding TDCX's cost and value for money. Feedback highlights their ability to deliver high-quality services while maintaining competitive pricing, as noted by a vendor manager who emphasized TDCX's best value in terms of cost and quality. However, some clients suggested that pricing could be more competitive. Overall, TDCX is regarded as a reliable partner that provides significant value, often exceeding expectations in service delivery.Was this helpful?
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UndisclosedUndisclosed2 - 9Los Angeles, CA
Services provided
80% Document Digitization & Management20% Print DesignUnlimited Copy Services, Inc., a Document Digitization & Management company, offer Document Digitization & Management and Print Design. They were founded in 2000.
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UndisclosedUndisclosed50 - 249Torrance, CA
Services provided
40% Media Planning & Buying30% Call Center Services30% Market ResearchWalker Advertising is a media planning & buying agency. The midsize Torrance, California-based team focuses on Media Planning & Buying and Call Center Services. The firm was established in 1984.
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UndisclosedUndisclosed50 - 249El Segundo, CA
Services provided
60% Accounting20% Back Office Outsourcing20% Robotics Process AutomationEmpaxis Data Management, Inc. Is an Accounting company. The El Segundo, California-based firm was established in 2004. Their services include Accounting and Back Office Outsourcing.
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UndisclosedUndisclosed250 - 999Los Angeles, CA
Services provided
25% Back Office Outsourcing25% Cybersecurity25% IT Managed Services +1 service25% IT Strategy ConsultingIT strategy consulting company DAS Health is based in Los Angeles, California and Tampa, Florida. Their services include IT strategy consulting and Cybersecurity.
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$5,000+Undisclosed2 - 9Los Angeles, CA
Services provided
50% Accounting30% Finance & Accounting Outsourcing (FAO)10% Back Office Outsourcing +1 service10% Business ConsultingOnyx Business Management is an Accounting company. They offer Accounting and Finance & Accounting Outsourcing (FAO) and were launched in 2014.
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$1,000+$25 - $49 / hr2 - 9Torrance, CA
Services provided
100% Call Center ServicesGordon & Schwenkmeyer, Inc. (GSI) is a Torrance, California-based phone answering service. Their services include Call Center Services.
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UndisclosedUndisclosed2 - 9Los Angeles, CA
Services provided
20% Search Engine Optimization10% Audio Production10% Back Office Outsourcing +6 services10% Content Marketing10% Customer Service Outsourcing10% IT Managed Services10% Sales Outsourcing10% Social Media Marketing10% Video ProductionHire Highs is a SEO agency. Launched in 2024, the team offers Search Engine Optimization and Social Media Marketing.
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UndisclosedUndisclosed10 - 49Commerce, CA
Services provided
50% Compliance Consulting50% Document Digitization & ManagementDocument Digitization & Management and Compliance Consulting company SafeShred was founded in 1996. The small team provides Document Digitization & Management and Compliance Consulting.
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UndisclosedUndisclosed2 - 9Los Angeles, CA
Services provided
20% Fractional CMO Services10% Branding10% Content Marketing +6 services10% Conversion Optimization10% Marketing Strategy10% Sales Outsourcing10% Search Engine Optimization10% Social Media Marketing10% Web DevelopmentSimply Branded is a Fractional CMO Services company launched in 2016. The agency offers Fractional CMO Services and Branding.
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UndisclosedUndisclosed1,000 - 9,999Culver City, CA
Services provided
35% Call Center Services35% Customer Service Outsourcing30% Back Office OutsourcingSee all 1 projectsGeBBS Healthcare Solutions is a company specializing in outsourcing healthcare-related tasks such as data entry, medical coding, and accounts receivable follow-up. Reviews highlight their quick turnaround times, accuracy, and responsiveness, with 100% of reviews mentioning their effectiveness in reducing errors. However, transparency about employee changes could be improved. Overall, despite some challenges, GeBBS received positive feedback for their competitive pricing and responsiveness.
Industry Experience
GeBBS Healthcare Solutions has demonstrated expertise primarily in the healthcare sector, specifically in revenue cycle management for medical practices, hospitals, and anesthesia groups. Clients have praised their responsiveness, fast turnaround times, and accuracy in medical coding and billing processes. Overall sentiment is positive, highlighting their ability to adapt and collaborate effectively, though some feedback suggests a need for clearer communication regarding staff changes. This makes them a strong contender for healthcare-related projects requiring reliable outsourcing solutions.
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HealthcareWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally perceive GeBBS Healthcare Solutions as offering competitive pricing and good value for money. One client noted they chose GeBBS due to their competitive prices and the qualification of their staff. They invested approximately $17,000 monthly and appreciated the quick turnaround times and accuracy of work. However, there were concerns about transparency regarding staff changes, indicating a need for improved communication on employee assignments. Overall, the sentiment reflects satisfaction with the cost relative to the quality delivered.Was this helpful?
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$1,000+< $25 / hrFreelancerLong Beach, CA
Services provided
20% Back Office Outsourcing20% Content Writing Services20% Mobile App Development +2 services20% Search Engine Optimization20% Video ProductionSmall SEO company ITECH AGENCY, is headquartered in Long Beach, California. Their services include Search Engine Optimization and Video Production.
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$1,000+< $25 / hr10,000+Gardena, CA
Services provided
50% Customer Service Outsourcing25% Call Center Services15% Sales Outsourcing +1 service10% Back Office OutsourcingEstablished in 1966, transcosmos is a Customer Service Outsourcing company. Their team provides Customer Service Outsourcing and Call Center Services.
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UndisclosedUndisclosed10 - 49Los Angeles, CA
Services provided
10% AI Development10% BI & Big Data Consulting & SI10% CRM Consulting and SI +7 services10% Corporate Training & Coaching10% Email Marketing10% Fractional CMO Services10% Marketing Strategy10% Sales Outsourcing10% Search Engine Optimization10% Video ProductionHC Development is a Marketing Strategy company. The Los Angeles, California-based agency was launched in 2004. Their team provides Marketing Strategy and Email Marketing.
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$1,000+< $25 / hr10 - 49Castaic, CA
Services provided
50% Back Office Outsourcing25% Call Center Services25% TranscriptionHuman Medical Billing is a Back Office Outsourcing company. Headquartered in Castaic, California and Los Angeles, California, the firm provides Back Office Outsourcing and Call Center Services.
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$1,000+< $25 / hr10 - 49Los Angeles, CA
Services provided
48% Call Center Services30% Customer Service Outsourcing12% Sales Outsourcing +1 service10% Back Office OutsourcingEstablished in 1987, Alliance Communications is a call center. The team focuses on Call Center Services and Customer Service Outsourcing.
Read moreSee All Locations (2)Los Angeles, CA
5042 Wilshire Boulevard Suite 18321
Los Angeles, CA 90036323.410.7824
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UndisclosedUndisclosed50 - 249Altadena, CA
Services provided
15% Branding15% Content Marketing15% Email Marketing +4 services15% Market Research15% Social Media Marketing15% Web Design10% Sales OutsourcingEstablished in 2017, Demand Infotech Solutions is a branding firm. The team provides Branding and Market Research.
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UndisclosedUndisclosed10 - 49Calabasas, CA
Services provided
75% Call Center Services25% Customer Service OutsourcingSmall call center Community Answering Service, is based in Calabasas, California. Their services include Call Center Services and Customer Service Outsourcing.
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UndisclosedUndisclosed10 - 49Los Angeles, CA
Services provided
68% Call Center Services12% Customer Service Outsourcing10% Back Office Outsourcing +1 service10% TranslationTCC ANSWERING SERVICE is a telephone answering service. They are based in Los Angeles, California and have small team. Their services include Call Center Services and Customer Service Outsourcing.
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UndisclosedUndisclosed10 - 49Beverly Hills, CA
Services provided
80% Call Center Services20% Customer Service OutsourcingHeadquartered in Beverly Hills, California, A1 GILBERT ANSWERING SERVICE is a small call center. Their services include Call Center Services and Customer Service Outsourcing.
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UndisclosedUndisclosed10 - 49Los Angeles, CA
Services provided
80% Call Center Services20% Customer Service OutsourcingCall center Constant Link was launched in 2009. The team focuses on Call Center Services and Customer Service Outsourcing.
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UndisclosedUndisclosed10 - 49Los Angeles, CA
Services provided
40% Direct Marketing30% Back Office Outsourcing30% Sales OutsourcingDAK IT HUB GROUP Pvt. Ltd. Is a Direct Marketing company. Founded in 2012, the team provides Direct Marketing and Back Office Outsourcing.
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UndisclosedUndisclosed10 - 49Beverly Hills, CA
Services provided
60% Call Center Services40% Commercial Brokerage ServicesLaunched in 2005, ABC Virtual Offices is a telephone answering service. The agency provides Call Center Services and Commercial Brokerage Services.
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UndisclosedUndisclosed10 - 49Los Angeles, CA
Services provided
100% Call Center ServicesGlobal Messaging Network, a small call center company, is headquartered in Los Angeles, California. Their services include Call Center Services.
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UndisclosedUndisclosed250 - 999Los Angeles, CA
Services provided
25% Call Center Services25% Email Marketing25% Event Marketing +1 service25% Social Media MarketingCall center company iProspex was established in 2004. The agency specializes in Call Center Services and Email Marketing.
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UndisclosedUndisclosed250 - 999Los Angeles, CA
Services provided
25% Call Center Services25% Direct Marketing25% E-Commerce Development +1 service25% Marketing StrategyCenterField is a phone answering service. Their midsize team is in Los Angeles, California. Their services include Call Center Services and E-Commerce Development.
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UndisclosedUndisclosed2 - 9Los Angeles, CA
Services provided
100% Document Digitization & ManagementDocument Digitization & Management company Shred-Time Inc. Was established in 2010. The firm specializes in Document Digitization & Management, and is small.
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UndisclosedUndisclosed10 - 49Santa Clarita, CA
Services provided
20% Back Office Outsourcing20% Call Center Services20% Cybersecurity +3 services20% IT Managed Services10% AI Agents10% Unified Communications Consulting & SIDIGITAL TELECOMMUNICATION CORP (DTC) is a small Cybersecurity company. They specialize in Cybersecurity and IT managed services and were founded in 1982.
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UndisclosedUndisclosed10 - 49Torrance, CA
Services provided
25% Content Marketing25% Sales Outsourcing25% Search Engine Optimization +1 service25% Social Media MarketingEstablished in 2015, Millennials Digital is a social media marketing company. Their team provides Social Media Marketing and Content Marketing.
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UndisclosedUndisclosed10 - 49Los Angeles, CA
Services provided
40% Recruiting20% Call Center Services20% Transcription +1 service20% TranslationSmall Recruiting company LW Research Group, is headquartered in Los Angeles, California. Their services include Recruiting and Call Center Services.
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UndisclosedUndisclosed10 - 49Los Angeles, CA
Services provided
60% Translation20% Call Center Services20% TranscriptionKoreaninterpreters.net is a Los Angeles, California-based Translation company. They focus on Translation and Call Center Services and were founded in 2003.
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UndisclosedUndisclosed2 - 9Los Angeles, CA
Services provided
60% Translation20% Call Center Services20% TranscriptionCLEAR LANGUAGE SERVICES, a small Translation company, is based in Los Angeles, California. The team provides Translation and Call Center Services.
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UndisclosedUndisclosed10 - 49Downey, CA
Services provided
70% Translation15% Call Center Services15% TranscriptionTranlations4all is a small Downey, California-based Translation company. The team specializes in Translation and Call Center Services.
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UndisclosedUndisclosed2 - 9Huntington Park, CA
Services provided
55% Market Research15% Call Center Services15% HR Consulting +1 service15% TranslationSmall Market Research company Hispano Research, is located in Huntington Park, California. Their services include Market Research and Call Center Services.
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List of the Top 1 Ventura BPO Services
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$10,000+$25 - $49 / hr250 - 999Simi Valley, CA
Ability to deliver
35.2/40.015.6/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
70% Back Office Outsourcing30% Other -
$10,000+$150 - $199 / hr250 - 999Thousand Oaks, CA
Ability to deliver
5.5/40.00/20 Reviews0/10 Clients & Experience5.5/10 Market PresenceService focus
50% Back Office Outsourcing50% Other -
$250,000+< $25 / hr1,000 - 9,999Santa Clarita, CA
Ability to deliver
25.3/40.016.2/20 Reviews3/10 Clients & Experience6.1/10 Market PresenceService focus
95% Back Office Outsourcing5% Other -
UndisclosedUndisclosed50 - 249Calabasas, CA
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
100% Back Office Outsourcing -
UndisclosedUndisclosed50 - 249Santa Clarita, CA
Ability to deliver
9.4/40.00/20 Reviews3.5/10 Clients & Experience5.8/10 Market PresenceService focus
100% Back Office Outsourcing -
$25,000+$50 - $99 / hr10 - 49Los Angeles, CA
Ability to deliver
4.9/40.00/20 Reviews0/10 Clients & Experience4.9/10 Market PresenceService focus
100% Back Office Outsourcing -
Undisclosed$25 - $49 / hr50 - 249Simi Valley, CA
Ability to deliver
4/40.00/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
100% Back Office Outsourcing -
UndisclosedUndisclosed1,000 - 9,999Los Angeles, CA
Ability to deliver
34.1/40.016.6/20 Reviews10/10 Clients & Experience7.5/10 Market PresenceService focus
100% Back Office Outsourcing -
$5,000+Undisclosed50 - 249Los Angeles, CA
Ability to deliver
5.3/40.00/20 Reviews0/10 Clients & Experience5.3/10 Market PresenceService focus
70% Back Office Outsourcing30% Other -
UndisclosedUndisclosed250 - 999Los Angeles, CA
Ability to deliver
5.5/40.00/20 Reviews0/10 Clients & Experience5.5/10 Market PresenceService focus
80% Back Office Outsourcing20% Other -
UndisclosedUndisclosed10 - 49Los Angeles, CA
Ability to deliver
5.7/40.00/20 Reviews0/10 Clients & Experience5.7/10 Market PresenceService focus
60% Back Office Outsourcing40% Other -
UndisclosedUndisclosed250 - 999Calabasas, CA
Ability to deliver
4.6/40.00/20 Reviews0/10 Clients & Experience4.6/10 Market PresenceService focus
20% Back Office Outsourcing80% Other -
$1,000+Undisclosed1,000 - 9,999Santa Monica, CA
Ability to deliver
35.4/40.015.8/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
80% Back Office Outsourcing20% Other -
$1,000+Undisclosed250 - 999Santa Monica, CA
Ability to deliver
30.6/40.016.4/20 Reviews10/10 Clients & Experience4.2/10 Market PresenceService focus
20% Back Office Outsourcing80% Other -
$1,000+Undisclosed250 - 999Los Angeles, CA
Ability to deliver
5.7/40.00/20 Reviews0/10 Clients & Experience5.7/10 Market PresenceService focus
75% Back Office Outsourcing25% Other -
$50,000+< $25 / hr10,000+Santa Monica, CA
Ability to deliver
11.6/40.00/20 Reviews1.7/10 Clients & Experience10/10 Market PresenceService focus
70% Back Office Outsourcing30% Other
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