Top BPO Companies in California

Ratings Updated: December 28, 2025

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Featured

What are Featured Providers?
Solvo Global

5.0 7 reviews
Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves California

Services provided

30% Back Office Outsourcing

15% Call Center Services

10% Finance & Accounting Outsourcing (FAO) +5 services

10% HR Outsourcing

10% IT Staff Augmentation

10% Recruiting

10% Staffing

5% Sales Outsourcing

Solvo Global is a professional staffing and outsourcing company that provides services across various industries, including entertainment, technology, and legal services. They specialize in scaling businesses efficiently through high-quality candidate sourcing and excellent project management, as mentioned by 100% of reviewers. Clients consistently highlight their cost-effectiveness, professional caliber, and strong communication, with 83% expressing no need for improvement. Solvo Global's dedication to client satisfaction and their ability to seamlessly integrate into existing teams are frequently praised.

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Reviews mention High-quality work
Clients consistently commend Solvo Global for delivering high-quality work, highlighting their unmatched talent pool and professionalism. One client noted, 'High quality choice of candidates was a major point for us and Solvo keeps delivering.' Another remarked, 'I was really impressed with the quality of their work, their attitude, and their professionalism.' Overall, feedback reflects a strong sentiment of satisfaction regarding the quality and effectiveness of their services.

Business Consulting & Recruiting Servies for Booking Agency

5.0 Nov 9, 2023

Once we chose the candidate there has been amazing support for her through Solvo IT team and HR. Now that we have her trained she is performing at a level I don't believe I could easily hire in Texas or afford at the growth rate we are facing. Every person at Solvo I have worked with is of the highest professional caliber I've ever worked with in 30 years of entrepreneurship.
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BPO Services for Management Consulting Firm

5.0 Nov 22, 2021

Solvo mapped out my business processes to create a well-documented SOP and provides me with access to KPI dashboards. My employees seem to have a cultural disposition to exceed expectations and strive for success. They've removed the burden and distraction of specific business operations with a higher level of execution for a lower price.
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Development for Legal Service Access Firm

5.0 Jul 28, 2020

Both individuals are extremely pleased, not only with their overall responsiveness, but also with how quickly they are able to provide solutions for just about anything we run into, whether it’s a bug or a preference from our team. We had such a good experience with them that we are completely set on working with them in the future as our main source of development outsourcing for the team.
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Staff Augmentation for Metals Manufacturer

5.0 Jul 23, 2020

I’m really impressed with Solvo’s ability to execute at such a high level. It doesn’t matter if they’re onboarding one person or 75, the execution is what separates them from others. Overall, their quality, flexibility, and dedication is key.
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Voice Services & Account Collections for CRM Platform

5.0 May 22, 2020

They’ve done everything they said they would. The quality and speed of their work are great. I’ve been impressed with their client focus. The team they’ve assigned is high quality, and they’re motivated.
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Industry Experience

Solvo Global has demonstrated expertise across various industries, including Arts & Entertainment, Sports, Legal, Information Technology, and Business Services. Clients commend their high-quality talent acquisition, effective communication, and professional project management. The overall sentiment reflects strong satisfaction, particularly in the Legal and Business Services sectors, where they have notably improved operational efficiency and cost-effectiveness. Their ability to customize solutions and provide skilled staff makes them a valuable partner for projects in these industries.
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Arts, entertainment & music Sports Legal Other Industry Information technology Business services

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More responsive than most other service providers

Solvo Global is responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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Medellín, Colombia

Cl. 10 Sur # 48B - 29
Medellín, Colombia 050022
401 - 500

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Hugo Inc.

5.0 28 reviews
Premier Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves California

Services provided

25% Customer Service Outsourcing

20% Call Center Services

15% Back Office Outsourcing +4 services

10% Content Moderation Services

10% Data Annotation Services

10% Finance & Accounting Outsourcing (FAO)

10% Sales Outsourcing

Hugo Inc. | Top CX Provider is an outsourcing company specializing in customer experience (CX) and support services. The company consistently receives high praise for its effective project management and adaptability, with 100% of reviewers noting the team's ability to seamlessly integrate into existing operations. Approximately 70% of the feedback highlights the company's impressive cultural fit and commitment to quality, with measurable outcomes like increased efficiency and customer satisfaction.

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Reviews mention Professional
The overall sentiment regarding professionalism at Hugo is highly positive. Clients consistently praised their commitment to timely deliveries and responsiveness to needs. One client noted their 'unwavering commitment to on-time deliveries' and 'customized approach,' while another emphasized their 'exceptional understanding of company culture.' Hugo's ability to align with client values and maintain a high standard of service was highlighted, reinforcing their reputation as a reliable and professional partner in various projects.

Call Center Services for Gaming Company

5.0 Aug 17, 2023

The team at Hugo was not only professional but also incredibly easy and fun to work with. Their approachability, responsiveness, enthusiasm, and willingness to adapt to our needs created a collaborative atmosphere that fostered creativity and productivity. It felt like we were working alongside a team that genuinely cared about the success of our project.
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Industry Experience

Hugo Inc. has garnered positive feedback across multiple industries, including Financial Services, eCommerce, Automotive, Software, Environmental Services, Advertising & Marketing, Information Technology, and Gaming. Their expertise in customer support, operational efficiency, and content management has consistently been highlighted as a strength. Clients noted significant improvements in response times, customer satisfaction, and overall efficiency. Hugo's ability to adapt to various industry needs, coupled with their commitment to high-quality service, positions them as a valuable partner for businesses seeking to enhance their operations.
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Financial services eCommerce Automotive Food & Beverages Software Information technology Environmental Services Advertising & marketing Gaming Media

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Average Project Cost Breakdown

$50,000 to $199,999 (7) $200,000 to $999,999 (6) $10,000 to $49,000 (2)

What Clients Have Said
Clients consistently commend the company for its exceptional value for money, highlighting that Hugo offers high-quality services at competitive rates. One client noted, 'Good value for cost,' while another emphasized their 'ability to scale services without compromising quality.' Many reviews reflect satisfaction with cost reductions and enhanced operational efficiency, with one client praising an '80% improvement in efficiency' compared to in-house hiring. Overall, the sentiment is overwhelmingly positive, indicating that clients perceive Hugo as a cost-effective partner.
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Lagos, Nigeria

2nd Floor, 152 Ikorodu Rd, Onipanu, Lagos 102215, Lagos, Nigeria
Lagos, Nigeria 102215

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Remote CoWorker

4.8 170 reviews
Premier Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves California

Services provided

45% Back Office Outsourcing

15% Finance & Accounting Outsourcing (FAO)

10% Call Center Services +3 services

10% Customer Service Outsourcing

10% HR Consulting

10% Sales Outsourcing

Remote CoWorker is a virtual assistant company offering administrative, scheduling, and creative support services. The company is praised for its professionalism, efficient communication, and ability to match clients with suitable virtual assistants promptly. Client feedback is overwhelmingly positive, with 100% satisfaction reported in terms of responsiveness, quality of service, and alignment with client values.

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21 of 21 reviews are 5 stars

Less than $10,000 avg. project cost

Reviewed 21 times in the past 6 months
Recent feedback highlights a strong overall sentiment towards Remote CoWorker, emphasizing their responsiveness and effective project management. Clients praised the swift onboarding process and high-quality virtual assistants, noting specific examples such as the seamless integration of administrative tasks and significant time savings. For instance, one client highlighted a reduction of 10-15 hours per week in administrative duties. The company's commitment to understanding client needs and delivering tailored solutions has been consistently commended, with no major areas for improvement identified.
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Industry Experience

Remote CoWorker has garnered positive feedback across various industries, including Healthcare, Legal, Medical, and Business Services. Clients praise their responsiveness, effective communication, and ability to understand specific needs, leading to streamlined operations and increased efficiency. Noteworthy strengths include administrative support, lead generation, and social media management. While sentiment is largely favorable, potential clients in need of virtual assistance in these sectors can expect quality service tailored to their unique challenges.
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Business services Medical Consulting Contracting HVAC Transportation Manufacturing Other industries Hospitality & leisure Nonprofit Insurance Real estate Restaurants Education Arts, entertainment & music eCommerce Financial services Construction Beauty & Cosmetics Retail Software Information technology IT Services Food & Beverage Consumer products & services Consumer Products Automotive Food & Beverages Other Industry Wellness & Fitness Environmental Services Design Media Healthcare Sports Publishing Advertising & marketing Energy & natural resources Legal

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Average Project Cost Breakdown

Less than $10,000 (50) $10,000 to $49,000 (12) $50,000 to $199,999 (3) $200,000 to $999,999 (1) $1,000,000 to $9,999,999 (1)

What Clients Have Said
Client feedback highlights Remote CoWorker's strong value for money, with many noting that their pricing fits within budget while delivering high-quality services. One client emphasized, "good value for cost," while another mentioned the company provided "great candidates" for their needs. Overall sentiment reflects satisfaction regarding the cost-effectiveness of their services, with multiple clients expressing that they received more than they expected, indicating a strong return on investment.
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United States (104) Canada (3) United Arab Emirates (2) Australia (1) Belgium (1) Ireland (1) England (1)

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TECHSPEED INC

4.9 16 reviews
Premier Verified

$1,000+

< $25 / hr

50 - 249

Serves California

Services provided

20% Back Office Outsourcing

15% Customer Service Outsourcing

15% Data Annotation Services +5 services

15% Document Digitization & Management

10% Call Center Services

10% Content Moderation Services

10% Litigation Support Services

5% Transcription

TECHSPEED INC is a data processing and business process outsourcing (BPO) company offering services such as data entry, customer service, and data conversion. The company is highly praised for its effective project management, with 100% of reviewers highlighting their responsiveness and timely delivery. Clients frequently commend TECHSPEED INC's adaptability and commitment to quality, with no areas for improvement noted by respondents.

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Reviews mention Easy to work with
Clients consistently highlight the ease of collaboration with TECHSPEED INC, noting their quick responses and adaptability to project needs. One client emphasized the company's high-touch approach, stating that they felt valued despite being a smaller client. The ability to pivot promptly and maintain regular communication through weekly video meetings further underscores the positive sentiment regarding their work ethic, making them a preferred partner for project execution.

Staff Augmentation for Fixed Cost Reduction Firm

4.5 Dec 6, 2022

The workflow between our team and theirs was very easy. Their willingness to remain flexible and helpful was impressive.
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Back-Office Outsourcing for Needlework Shop

5.0 Aug 22, 2025

We have a weekly video touchbase with them. They always respond quickly and pivot as needed. Not that I can think of. It has been very easy to work with them.
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Average Project Cost Breakdown

Less than $10,000 (6) $10,000 to $49,000 (5)

What Clients Have Said
Clients consistently commend TechSpeed Inc for their competitive pricing and exceptional value for money. For instance, one client noted that their pricing fit their budget while another emphasized the great value for the cost. The company's ability to deliver high-quality results on time further enhances their perceived value. Overall, the sentiment reflects satisfaction with cost-effectiveness and reliability, with no significant areas for improvement mentioned regarding pricing.
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United States (14) Canada (1)

Pune, India

Pune IT Park, 34 Aundh Road, Bhau Patil Marg,
Pune, India 411020
151 - 200

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Positify

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Beverly Hills, CA

Services provided

20% Back Office Outsourcing

20% Customer Service Outsourcing

20% Finance & Accounting Outsourcing (FAO) +2 services

20% Finance Law

20% Tax Law

Positify is a Back Office Outsourcing company. The Beverly Hills, California-based company offers Back Office Outsourcing and Finance & Accounting Outsourcing (FAO).
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Beverly Hills, CA

9150 Wilshire Boulevard
Beverly Hills, CA 90212
2 - 5

(424) 413-3008

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Remote Scouts

Not yet reviewed

Undisclosed

Undisclosed

250 - 999

Calabasas, CA

Services provided

20% Back Office Outsourcing

20% Business Consulting

20% Corporate Training & Coaching +2 services

20% Employer of Record (EOR) Services

20% Recruitment Process Outsourcing

Remote Scouts is a Calabasas, California-based Back Office Outsourcing company. They specialize in Back Office Outsourcing and Business Consulting and were founded in 2022.
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Calabasas, CA

5230 Las Virgenes Rd Ste 210, Calabasas, CA 91302, United States
Calabasas, CA 91302
201 - 250

+1 800-967-6949

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Featured

What are Featured Providers?

HelpSquad

5.0 11 reviews
Premier Verified

$1,000+

< $25 / hr

250 - 999

Serves California

Services provided

40% Back Office Outsourcing

30% Call Center Services

30% Customer Service Outsourcing

HelpSquad is a customer service outsourcing company specializing in live chat support, call center augmentation, and virtual assistance across various industries. The company consistently receives high praise for its responsiveness, personalized service, and cost-effective solutions. Approximately 100% of reviewers commend HelpSquad for their attentive project management, while about 70% highlight significant improvements in lead generation and client engagement.

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Industry Experience

HelpSquad has demonstrated strong expertise across various industries, including Real Estate, Advertising & Marketing, Medical, Manufacturing, and Education. Clients noted exceptional communication and timely project delivery, leading to significant improvements in customer service efficiency, lead generation, and operational cost savings. Overall sentiment is positive, highlighting HelpSquad's adaptability and responsiveness, making them a suitable partner for businesses seeking comprehensive customer support solutions.
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Real estate Education Pharmaceuticals Advertising & marketing Medical Consumer Products Manufacturing Business services Software Supply Chain, Logistics, and Transport Healthcare

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Average Project Cost Breakdown

Less than $10,000 (3) $10,000 to $49,000 (3) $50,000 to $199,999 (1) $200,000 to $999,999 (1)

What Clients Have Said
Clients consistently highlight HelpSquad's affordability and value for money, noting that their pricing fits within budgets while delivering significant results. For instance, one client reported a 33% reduction in labor costs, while another emphasized the excellent service quality at a reasonable price. Overall sentiment reflects satisfaction with the cost-effectiveness of HelpSquad's services, aligning well with client expectations and project outcomes.
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More responsive than most other service providers

HelpSquad is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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Hatboro, Pennsylvania (3) New Orleans, Louisiana (1) Rochester, Minnesota (1) San Diego, California (1) Lexington, Kentucky (1) Oak Brook, Illinois (1) Lawrenceville, New Jersey (1) Quakertown, Pennsylvania (1) Souderton, Pennsylvania (1)

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Boldr.

4.8 10 reviews
Premier Verified

$1,000+

Undisclosed

1,000 - 9,999

Serves California

Services provided

50% Customer Service Outsourcing

15% Back Office Outsourcing

15% Call Center Services +2 services

15% Employer of Record (EOR) Services

5% Data Annotation Services

Boldr. is a versatile BPO company specializing in customer support, technical support, and data monitoring services. Reviews reveal a consistently positive reception, with commendations for their project management, customization, and commitment to client success. Approximately 90% of reviewers highlight their effective communication, responsiveness, and cultural alignment. However, some suggest improvements in recruitment timelines, particularly for non-English roles. Overall, Boldr. is recognized for its dedication to employee well-being and client satisfaction.

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Reviews mention Flexible
Overall, client feedback reflects a highly positive sentiment regarding Boldr.'s flexibility. Clients noted their ability to adapt strategies and solutions to meet evolving needs, with one stating, "Boldr has been very supportive and flexible with us when it comes to our requests and processes." Another client emphasized their exceptional level of customization, stating that Boldr. understands their specific needs and provides tailored support solutions. This adaptability has been instrumental in fostering successful partnerships across various projects.

PEO Support for Baby Registry Platform

4.5 Aug 12, 2022

With the exception of some payroll hiccups during implementation, working with Boldr has been very easy. They are flexible, responsive, and helpful. Boldr is a partner we hope to continue to work with for years to come.
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Data Services Outsourcing for Machinery Mnfctrng Company

5.0 Aug 5, 2022

I love constructive feedback, but I can’t think of anything. They’ve been very supportive and flexible with us when it comes to our requests and processes.
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Customer Service for E-Commerce and Consumer Products Co.

5.0 Jul 19, 2022

From a personnel standpoint, they’ve been highly responsive to the way we treat individuals at our company and by extension their team. Their flexibility in this regard and appreciation for this really stands out.
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BPO, EOR & Customer Service Outsourcing for Online Platform

5.0 Feb 11, 2025

They’re very quick, responsive, and flexible. We primarily communicate over Gmail and Slack. Then, we have regular meetings over Google Meet. Their CEO, David, is genuinely connected to their mission, which is to really take care of people and do great outsourcing work.
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Industry Experience

Boldr has demonstrated expertise across various industries, including Consumer Products, Retail, Manufacturing, and Other Industries, consistently receiving positive feedback. Clients appreciate their adaptability, strong project management, and ability to provide tailored solutions. In Consumer Products and Retail, they excelled in enhancing customer support metrics and operational efficiency. In Manufacturing, they contributed to improved data accuracy. Overall, Boldr is recognized for its genuine partnership approach and commitment to client success, making them a suitable choice for businesses in these sectors.
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Other industries Consumer products & services Other Industry Retail Manufacturing Consumer Products

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Average Project Cost Breakdown

$50,000 to $199,999 (1)

What Clients Have Said
Clients consistently commend Boldr. for their cost-effectiveness and value for money. For instance, Babylist reported annual savings of $6 million due to their partnership, highlighting Boldr.'s ability to deliver significant cost reductions. Tractive emphasized that Boldr.'s pricing fit their budget, providing great value for the services rendered. Overall, the sentiment reflects satisfaction with the financial aspects of their engagement, with clients appreciating the balance of quality service and affordability.
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More responsive than most other service providers

Boldr. is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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Big Outsource

5.0 46 reviews
Premier Verified

$10,000+

< $25 / hr

250 - 999

Serves California

Services provided

40% Customer Service Outsourcing

30% Back Office Outsourcing

20% Call Center Services +1 service

10% Finance & Accounting Outsourcing (FAO)

Big Outsource is a professional virtual assistance service provider specializing in administrative support, customer service, and content management tasks. Reviews indicate a high level of satisfaction, with approximately 90% of clients noting improvements in efficiency and communication. Clients appreciate their proactive project management and seamless integration into existing workflows, though some desire more proactive tool suggestions and flexible support hours.

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Reviews mention Easy to work with
Clients consistently praised Big Outsource for being dependable and easy to work with. One client highlighted their professionalism and cultural awareness in communication, noting that the team adapted quickly to educational nuances, enhancing the overall service experience. The ability to work fluently in both English and Spanish was particularly commended, indicating their flexibility and responsiveness to client needs. Overall, client sentiment reflects a strong appreciation for the company's collaborative approach and effective communication.

Staffing & Back-Office Outsourcing for E-Commerce Company

5.0 Jul 24, 2025

Their ability to work fluently in both English and Spanish was a huge asset. We didn’t expect them to grasp educational nuances so quickly, but they adapted and made our service feel more premium. They’re dependable and easy to work with.
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Back Office Outsourcing for Visualization Studio

5.0 Sep 18, 2025

Their approach was straightforward but effective. My assistant was quick to ask clarifying questions whenever needed and always sent me a weekly summary so I knew what had been done. I never felt out of the loop.
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10 of 10 reviews are 5 stars

$50,000 – $199,999 avg. project cost

Reviewed 10 times in the past 6 months
Recent client feedback for Big Outsource highlights their exceptional responsiveness and ability to improve operational efficiency across various sectors. Clients noted significant reductions in email response times and administrative workloads, with one remarking a 30% improvement in project turnaround. The team was praised for their proactive communication and understanding of brand nuances, contributing to enhanced client satisfaction. Suggestions for improvement included offering more proactive tool recommendations and weekend support options.
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United States (19) Canada (2) Australia (1) India (1) Serbia (1) Switzerland (1) England (1)

Santo Tomas, Philippines

Brgy. San Roque
Santo Tomas, Philippines 4234
50 - 75

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Wiki Publishers Online

Not yet reviewed

$1,000+

$25 - $49 / hr

50 - 249

San Francisco, CA

Services provided

40% Advertising

30% Document Digitization & Management

30% Translation

Midsize Advertising company Wiki Publishers Online, is headquartered in San Francisco, California. Their services include Advertising and Translation.
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San Francisco, CA

3904 Balboa Street
San Francisco, CA 94121
151 - 200

844-973-1571

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California House Cleanings

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Pinole, CA

Services provided

45% Other Marketing

35% Customer Service Outsourcing

20% Other Design

California House Cleanings is an Other Marketing company in Pinole, California. They provide Other Marketing and Customer Service Outsourcing.
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Pinole, CA

903 Jones Court
Pinole, CA 94564
6 - 9

5103753336

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GeBBS Healthcare Solutions

4.5 1 review

Undisclosed

Undisclosed

1,000 - 9,999

Culver City, CA

Services provided

35% Call Center Services

35% Customer Service Outsourcing

30% Back Office Outsourcing

GeBBS Healthcare Solutions is a healthcare outsourcing company specializing in revenue cycle management services, including data entry, medical coding, and accounts receivables follow-up. Feedback indicates a high level of satisfaction with their quick turnaround times and responsiveness. However, there is a suggestion for improved transparency regarding employee changes. Overall, the engagement was positive, with few problems reported compared to other agencies.

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Industry Experience

GeBBS Healthcare Solutions has demonstrated expertise primarily in the healthcare sector, specifically in revenue cycle management for medical practices, hospitals, and anesthesia groups. Clients have praised their responsiveness, fast turnaround times, and accuracy in medical coding and billing processes. Overall sentiment is positive, highlighting their ability to adapt and collaborate effectively, though some feedback suggests a need for clearer communication regarding staff changes. This makes them a strong contender for healthcare-related projects requiring reliable outsourcing solutions.
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Healthcare

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Average Project Cost Breakdown

$1,000,000 to $9,999,999 (1)

What Clients Have Said
Clients generally perceive GeBBS Healthcare Solutions as offering competitive pricing and good value for money. One client noted they chose GeBBS due to their competitive prices and the qualification of their staff. They invested approximately $17,000 monthly and appreciated the quick turnaround times and accuracy of work. However, there were concerns about transparency regarding staff changes, indicating a need for improved communication on employee assignments. Overall, the sentiment reflects satisfaction with the cost relative to the quality delivered.
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Culver City, CA

600 Corporate Pointe Suite 1250
Culver City, CA 90230

+1.888.539.4282

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Panoptic Group

Not yet reviewed

$5,000+

$200 - $300 / hr

2 - 9

Hermosa Beach, CA

Services provided

40% Sales Outsourcing

20% Demand Generation Marketing

20% Fractional CMO Services +1 service

20% Marketing Strategy

Founded in 2014, Panoptic Group is a Sales Outsourcing company. The small team focuses on Sales Outsourcing and Marketing Strategy.
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Hermosa Beach, CA

325 Monterey Boulevard
Hermosa Beach, CA 90254
2 - 5

8183845633

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MedPOINT Management

Not yet reviewed

$1,000+

< $25 / hr

2 - 9

Los Angeles, CA

Services provided

80% Back Office Outsourcing

10% Call Center Services

10% Customer Service Outsourcing

MedPOINT Management is a Back Office Outsourcing company located in Los Angeles, California. Founded in 1987, the team focuses on Back Office Outsourcing and Call Center Services.
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Los Angeles, CA

6400 Canoga Ave # 163
Los Angeles, CA 91367
201 - 250

+1.818.702.0100

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Featured

What are Featured Providers?
TDCX

4.8 12 reviews
Verified

$100,000+

Undisclosed

10,000+

Singapore

Services provided

60% Customer Service Outsourcing

20% Sales Outsourcing

10% Business Consulting +1 service

10% Call Center Services

TDCX is a business process outsourcing company specializing in customer service, technical support, and risk assessment across diverse industries, primarily in the APAC region. The company receives consistently positive feedback, with reviews highlighting their scalability, efficient communication, and proactive problem-solving capabilities. Clients appreciate their ability to adapt quickly to changes and deliver high-quality outcomes, with approximately 90% of feedback being positive.

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Reviews mention Accommodating
Clients consistently highlight TDCX's accommodating nature, emphasizing their willingness to adapt to evolving business needs. One client noted the team's dedication to meeting requests based on learnings and their openness to changes, which is crucial for startups. Another mentioned TDCX's agility in managing workforce adjustments as business forecasts change, demonstrating a proactive partnership approach. Overall, the sentiment reflects a strong appreciation for TDCX's flexibility and commitment to collaborative growth.

BPO Services for E-Commerce Company

5.0 Mar 31, 2022

The team is very dedicated, willing to accommodate our requests based on learnings and business needs and also open for improvements. The managers are very easy to work with, there is alignment and also trust between us. I love how they see themselves as being part of another company's journey rather than focusing on short-term gain. As such, they are very accommodating and open to changes and revisions which is very important for a startup.
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Call Center Services for Global Tech Company

5.0 Jun 25, 2021

Strong operational cadence: Weekly/Monthly and Quarterly reviews. Constant communication and ability to circle back on complex problem statements given by our teams to TDCX. Very agile management - Workforce easily accommodates changes based on business forecasts and changing needs of quality and availability of talent. TDCX has a high bar on operational rhythm and cadence - 90% of the time they run the business on their own without any intervention needed from our teams.
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Industry Experience

TDCX demonstrates strong capabilities across various industries, including Hospitality & Leisure, Social Networking, Financial Services, Food & Beverages, Software, Consumer Products, Retail, and IT Services. Feedback emphasizes their agility, innovative problem-solving, and exceptional communication. Clients commend their ability to scale operations while maintaining high service quality, particularly in customer support and risk assessment. Overall sentiment is positive, with notable strengths in fostering partnerships, operational excellence, and a dedication to enhancing customer experience.
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Hospitality & leisure Social Networking Financial services Food & Beverages Software Consumer Products Retail IT Services

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Average Project Cost Breakdown

$1,000,000 to $9,999,999 (2) $200,000 to $999,999 (1) $10,000,000 + (1)

What Clients Have Said
Clients have expressed a generally positive sentiment regarding TDCX's cost and value for money. Feedback highlights their ability to deliver high-quality services while maintaining competitive pricing, as noted by a vendor manager who emphasized TDCX's best value in terms of cost and quality. However, some clients suggested that pricing could be more competitive. Overall, TDCX is regarded as a reliable partner that provides significant value, often exceeding expectations in service delivery.
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Barcelona, Spain

Carrer Joan Miró 21, Barcelona, 08005, Spain
Barcelona, Spain 08005
More than 5k

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Virtunect BPO

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Los Angeles, CA

Services provided

40% Sales Outsourcing

10% Back Office Outsourcing

10% Call Center Services +4 services

10% Customer Service Outsourcing

10% Direct Marketing

10% Market Research

10% Marketing Strategy

Virtunect BPO is a Sales Outsourcing company. Headquartered in Los Angeles, California, their team offers Sales Outsourcing and Back Office Outsourcing.
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Los Angeles, CA

924 Bel Air Rd
Los Angeles, CA 90077
2 - 5

+1323.813.9354

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A&H Billing Specialties

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Livermore, CA

Services provided

35% Back Office Outsourcing

35% Sales Outsourcing

30% Business Consulting

Back Office Outsourcing company A&H Billing Specialties is based in Livermore, California. They offer Back Office Outsourcing and Sales Outsourcing and were launched in 1999.
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Livermore, CA

eggy Warren 4049 First Street, Suite 134
Livermore, CA 94551
6 - 9

866.293.5504

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California Marketing Group

Not yet reviewed

$1,000+

$25 - $49 / hr

50 - 249

San Diego, CA

Services provided

100% Call Center Services

Call center company California Marketing Group is in San Diego, California. Founded in 1985, the team focuses on Call Center Services.
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San Diego, CA

8352 Clairemont Mesa
San Diego, CA 92111
50 - 75

858.279.5585

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Cyara

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Redwood City, CA

Services provided

25% AI Development

25% Back Office Outsourcing

25% Call Center Services +1 service

25% UX/UI Design

Cyara is an user experience agency. The Redwood City, California-based firm was launched in 2006. Their services include UX/UI Design and Artificial Intelligence.
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Redwood City, CA

999 Main Street, Suite #101
Redwood City, CA 94063
21 - 30

650.995.7604

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Outpatient Call Solutions

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Corona, CA

Services provided

100% Call Center Services

Call center Outpatient Call Solutions was established in 2013. The company provides Call Center Services, and is midsize.
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Corona, CA

495 E. Rincon St, suite 215
Corona, CA 92879
201 - 250

844.344.6727

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Wave Representatives

Not yet reviewed

$5,000+

$100 - $149 / hr

10 - 49

San Diego, CA

Services provided

30% Direct Marketing

20% Marketing Strategy

20% Sales Outsourcing +3 services

10% CRM Consulting and SI

10% Call Center Services

10% Conversion Optimization

Based in San Diego, California, Wave Representatives is a small Direct Marketing company. Their services include Direct Marketing and Marketing Strategy.
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San Diego, CA

9920 Pacific Heights Blvd, Suite 150
San Diego, CA 92121
10 - 15

858-252-2880

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Auto Car Dealers

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Santa Clara, CA

Services provided

70% Advertising

30% Sales Outsourcing

Auto Car Dealers is an Advertising company launched in 2007. The firm provides Advertising and Sales Outsourcing.
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Santa Clara, CA

2964 Miles Drive
Santa Clara, CA 95051
2 - 5

408-644-7936

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physicians management network inc

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Laguna Hills, CA

Services provided

70% Finance & Accounting Outsourcing (FAO)

20% Call Center Services

10% Business Consulting

Physicians management network inc is a Finance & Accounting Outsourcing (FAO) company. Established in 2000, the team provides Finance & Accounting Outsourcing (FAO) and Call Center Services.
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Laguna Hills, CA

23141 Verdugo Drive, Suite # 201
Laguna Hills, CA 92653
10 - 15

949-215-5055

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WAVE.BAND

Not yet reviewed

$1,000+

$100 - $149 / hr

2 - 9

San Diego, CA

Services provided

34% Other IT Consulting and SI

33% Call Center Services

33% IT Managed Services

WAVE.BAND is an other IT consulting and SI company based in San Diego, California. Launched in 2016, the team offers other IT consulting and SI and Call Center Services.
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San Diego, CA

9715 Carroll Centre Rd,
San Diego, CA 92126
6 - 9

6197303333

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Nexyom Consultancy Services Pvt. Ltd.

Not yet reviewed

$100,000+

$25 - $49 / hr

10 - 49

Folsom, CA

Services provided

35% Document Digitization & Management

20% Generative AI

20% IT Strategy Consulting +2 services

15% BI & Big Data Consulting & SI

10% AI Development

Nexyom Consultancy Services Pvt. Ltd. Is a Document Digitization & Management company. Launched in 2016, the agency offers Document Digitization & Management and IT strategy consulting.
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Noida, India

86 Sector 63 Road
Noida, India 201301
21 - 30

+919711556052

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Freeform PR & Branding

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Glendale, CA

Services provided

20% Pay Per Click

20% Public Relations

20% Sales Outsourcing +2 services

20% Search Engine Optimization

20% Social Media Marketing

Launched in 2021, Freeform PR & Branding is a PR company. The team specializes in Public Relations and Social Media Marketing.
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Glendale, CA

121 West Lexington Drive Suite 418c
Glendale, CA 91203
2 - 5

7474410602

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BGF - B2B Growth with AI Agents

5.0 1 review

$1,000+

$25 - $49 / hr

50 - 249

South Melbourne, Australia

Services provided

65% AI Agents

20% Sales Outsourcing

15% Demand Generation Marketing

B2B Growth Force - Top B2B Marketing, Revenue Operations & ABM Agency offers marketing strategy development and revenue operations services, focusing on enhancing business growth. Reviews highlight Pradeep's patience, prompt communication, and innovative strategies. Clients appreciate the detailed guidance and effective solutions provided, though there is a suggestion to expand the team to accommodate more clients simultaneously.

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Dubai, United Arab Emirates

106 Sheikh Zayed Road
Dubai, United Arab Emirates
2 - 5

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BizNCorp

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Newark, CA

Services provided

25% Corporate Law

25% Document Digitization & Management

25% Financial Advising & Planning +1 service

25% Tax Law

Financial Advising & Planning company BizNCorp was launched in 2018. The firm offers Financial Advising & Planning and Corporate Law, and is small.
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Newark, CA

39899 Balentine Drive
Newark, CA 94560
16 - 20

+1 (213) 802-2970

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ModSquad

4.5 1 review

Undisclosed

Undisclosed

10,000+

Sacramento, CA

Services provided

10% Customer Service Outsourcing

9% AI Consulting

9% CRM Consulting and SI +8 services

9% Call Center Services

9% Content Moderation Services

9% Cybersecurity

9% Digital Strategy

9% Generative AI

9% IT Managed Services

9% IT Strategy Consulting

9% Social Media Marketing

ModSquad provides customer service by handling consumer inquiries through calls and emails for various businesses. Reviews highlight their timely deliveries, high customer satisfaction, and agility in scaling resources. Overall, ModSquad is noted for its good value, cultural fit, and impressive project management, though there were minor communication issues related to compliance.

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Sacramento, CA

2018 19th Street
Sacramento, CA 95818
1001 - 2000

1-855-818-6637

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Odd Infotech

Not yet reviewed

$1,000+

< $25 / hr

50 - 249

San Jose, CA

Services provided

20% Corporate Photography

20% Customer Service Outsourcing

20% Graphic Design +2 services

20% Packaging Design

20% Print Design

Odd Infotech is a graphic design company. They specialize in Graphic Design and Logo and were established in 2016. The company is located in San Jose, California.
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San Jose, CA

55 River Oaks Place
San Jose, CA 95134
41 - 49

081485 51615

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DMA Central

Not yet reviewed

Undisclosed

Undisclosed

250 - 999

Los Angeles, CA

Services provided

20% Market Research

20% Marketing Strategy

18% Sales Outsourcing +3 services

15% Search Engine Optimization

15% Web Design

12% Call Center Services

DMA Central is a Marketing Strategy company. The team offers Marketing Strategy and Market Research and is located in Los Angeles, California.
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Los Angeles, CA

4270 W Ave 40
Los Angeles, CA 90065
401 - 500

+866.920.5103

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Full Circle Electronics

Not yet reviewed

Undisclosed

Undisclosed

250 - 999

Hayward, CA

Services provided

70% IT Managed Services

30% Document Digitization & Management

Full Circle Electronics is an IT managed services company. They offer IT managed services and Document Digitization & Management and were launched in 2001.
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Hayward, CA

30944 San Clemente Street
Hayward, CA 94544
2 - 5

+1.602.256.7626

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Rise25

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Tiburon, CA

Services provided

20% Corporate Training & Coaching

20% Marketing Strategy

20% Sales Outsourcing +3 services

15% Audio Production

15% Financial Consulting

10% Advertising

Marketing Strategy company Rise25 focuses on Marketing Strategy and Corporate Training & Coaching. They were established in 2015.
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Northbrook, IL

450 N. Skokie Blvd, Suite 501 Northbrook
Northbrook, IL 60062
1

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PREMIER FINANCIAL Tax & Accounting Services

Not yet reviewed

$1,000+

< $25 / hr

2 - 9

Los Angeles, CA

Services provided

25% Accounting

25% Back Office Outsourcing

25% Financial Advising & Planning +2 services

15% Financial Consulting

10% Business Consulting

Back Office Outsourcing company PREMIER FINANCIAL Tax & Accounting Services focuses on Back Office Outsourcing and Accounting. They are located in Los Angeles, California and Burbank, California.
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Burbank, CA

303 North Glenoaks Boulevard
Burbank, CA 91502
1

866-542-9551

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Chrysalis Communications

Not yet reviewed

$1,000+

< $25 / hr

10 - 49

Irvine, CA

Services provided

25% Branding

25% Digital Strategy

25% Email Marketing +1 service

25% Sales Outsourcing

Launched in 2013, Chrysalis Communications is a small branding company. Their team focuses on Branding and Digital Strategy.
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Irvine, CA

6789 Quail Hill Pkwy, #2016
Irvine, CA 92603
10 - 15

949-476-5530

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The Valley Business Broker

Not yet reviewed

$5,000+

$50 - $99 / hr

2 - 9

Los Angeles, CA

Services provided

45% Commercial Brokerage Services

25% Business Consulting

25% Sales Outsourcing +1 service

5% Business Continuity Management

Commercial Brokerage Services company The Valley Business Broker was founded in 2010. Located in Los Angeles, California, the team offers Commercial Brokerage Services and Business Consulting.
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Los Angeles, CA

Canoga Park, CA
Los Angeles, CA 91303
2 - 5

(818) 625-2713

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XenMD

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Beverly Hills, CA

Services provided

20% Back Office Outsourcing

20% Pay Per Click

20% Search Engine Optimization +2 services

20% Social Media Marketing

20% Web Development

XenMD is a social media marketing firm. In Beverly Hills, California, the company provides Social Media Marketing and Search Engine Optimization.
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Beverly Hills, CA

415 North Camden Drive
Beverly Hills, CA 90210
50 - 75

+1-888-840-5215

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Q-vantage

Not yet reviewed

$10,000+

$150 - $199 / hr

50 - 249

Riverside, CA

Services provided

10% Accounting

10% Call Center Services

10% Cloud Consulting & SI +7 services

10% Custom Software Development

10% HR Outsourcing

10% IT Strategy Consulting

10% Mobile App Development

10% Other Application Development

10% Social Media Marketing

10% Web Development

In Riverside, California, Q-vantage is a midsize social media marketing company. Their services include Social Media Marketing and IT strategy consulting.
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Riverside, CA

4505 Allstate Drive # 10
Riverside, CA 92501
50 - 75

888.788.3247

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Virtual Assistant Talent

Not yet reviewed

$1,000+

< $25 / hr

10 - 49

Fremont, CA

Services provided

100% Back Office Outsourcing

Small Back Office Outsourcing company Virtual Assistant Talent, is in Fremont, California. Their services include Back Office Outsourcing.
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Fremont, CA

3984 Washington Blvd Suite 110
Fremont, CA 94538
2 - 5

866.596.9041

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Business to Business Markting

Not yet reviewed

$1,000+

$25 - $49 / hr

10 - 49

San Diego, CA

Services provided

50% Call Center Services

25% Event Marketing

25% Market Research

Business to Business Markting is a phone answering service. The firm is located in San Diego, California. Their services include Call Center Services and Market Research.
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San Diego, CA

630 Ash Street
San Diego, CA 92101
2 - 5

619.615.9292

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Medical Billing Strategies

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

San Diego, CA

Services provided

100% Back Office Outsourcing

Medical Billing Strategies, a Back Office Outsourcing company, was launched in 2009. The company provides Back Office Outsourcing.
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San Diego, CA

3954 Murphy Canyon Road, Ste D202
San Diego, CA 92123
6 - 9

+1.619.260.0999

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The Love Story

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Santa Monica, CA

Services provided

100% Back Office Outsourcing

The Love Story is a small Back Office Outsourcing company. Established in 2016, the team focuses on Back Office Outsourcing.
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Santa Monica, CA

3435 Ocean Park Blvd
Santa Monica, CA 90405
2 - 5

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Rulai, Inc.

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Campbell, CA

Services provided

50% AI Development

50% Customer Service Outsourcing

Small artificial intelligence company and Customer Service Outsourcing company Rulai, Inc., is in Campbell, California. Their services include Artificial Intelligence and Customer Service
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Campbell, CA

1999 S Bascom Ave Suite 270
Campbell, CA 95008
21 - 30

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Woxforce Inc.

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Newark, CA

Services provided

50% Customer Service Outsourcing

25% Recruiting

25% Staffing

Located in Newark, California, Woxforce Inc. Is a Customer Service Outsourcing company. Their services include Customer Service Outsourcing and Staffing.
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Newark, CA

39899 Balentine Dr, Suite 200
Newark, CA 94560
2 - 5

510.516.0011

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Custom Communications

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Livermore, CA

Services provided

100% Call Center Services

Custom Communications, an answering service company, is located in Livermore, California. Established in 1980, the team offers Call Center Services.
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Livermore, CA

164 N L St
Livermore, CA 94550
16 - 20

925.449.2303

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Rainmakers

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

San Francisco, CA

Services provided

100% Sales Outsourcing

Rainmakers , a Sales Outsourcing company, was established in 2017. They offers Sales Outsourcing.
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San Francisco, CA

149 Natoma St
San Francisco, CA 94105
2 - 5

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Insellerate

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Newport Beach, CA

Services provided

60% Sales Outsourcing

20% CRM Consulting and SI

20% Pay Per Click

Insellerate is a Sales Outsourcing company. The agency is headquartered in Newport Beach, California. Their services include Sales Outsourcing and Pay Per Click.
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Newport Beach, CA

20280 SW Acacia St, 230
Newport Beach, CA 92660
2 - 5

+1.855.973.1646

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SafeShred

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Commerce, CA

Services provided

50% Compliance Consulting

50% Document Digitization & Management

Document Digitization & Management and Compliance Consulting company SafeShred was founded in 1996. The small team provides Document Digitization & Management and Compliance Consulting.
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Commerce, CA

5928 S. Malt Ave.,
Commerce, CA 90040
10 - 15

+1 800-987-4733

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GrowthBridge Consulting

Not yet reviewed

$1,000+

$25 - $49 / hr

10 - 49

Los Angeles, CA

Services provided

20% Sales Outsourcing

20% Search Engine Optimization

20% Social Media Marketing +2 services

20% Web Design

20% Web Development

Based in Los Angeles, California, GrowthBridge Consulting is a social media marketing agency. Their services include Social Media Marketing and Search Engine Optimization.
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Los Angeles, CA

10730 White Oak Avenue
Los Angeles, CA 91344
41 - 49

+1 818 5813032

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Puri's Tech Limousine Answering Service

Not yet reviewed

$1,000+

< $25 / hr

10 - 49

Inglewood, CA

Services provided

10% Back Office Outsourcing

10% Corporate Training & Coaching

10% Custom Software Development +7 services

10% Graphic Design

10% Logo

10% Mobile App Development

10% Product Design

10% UX/UI Design

10% Web Design

10% Web Development

Puri's Tech Limousine Answering Service is a software development company launched in 2010. The team provides Custom Software Development and UX/UI Design.
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Lahore, Pakistan

DHA Phase 6
Lahore, Pakistan 54000
10 - 15

7037455460

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Fratzke Media

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Fullerton, CA

Services provided

20% Call Center Services

20% Content Marketing

20% Email Marketing +2 services

20% Marketing Strategy

20% Search Engine Optimization

Fratzke Media is a small Fullerton, California-based call center. Their services include Call Center Services and Content Marketing.
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Fullerton, CA

201 N Harbor Blvd, #203
Fullerton, CA 92832
2 - 5

714.614.2881

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ALFATEK

Not yet reviewed

Undisclosed

$100 - $149 / hr

2 - 9

Concord, CA

Services provided

20% Branding

20% Cybersecurity

20% Sales Outsourcing +2 services

20% Search Engine Optimization

20% Social Media Marketing

ALFATEK is a Concord, California-based branding agency. They offer Branding and Social Media Marketing.
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Concord, CA

1800 Sutter Street
Concord, CA 94520
2 - 5

+1(925) 302-6101

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Countsy

Not yet reviewed

$1,000+

< $25 / hr

50 - 249

San Francisco, CA

Services provided

40% Accounting

40% Back Office Outsourcing

20% HR Consulting

Countsy is a midsize Accounting company headquartered in San Francisco, California. The team provides Accounting and Back Office Outsourcing.
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San Francisco, CA

33 New Montgomery St Suite 1850
San Francisco, CA 94105
31 - 40

+1.415.593.6700

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Pro Back Office

Not yet reviewed

$1,000+

$25 - $49 / hr

50 - 249

San Diego, CA

Services provided

40% Back Office Outsourcing

30% Finance & Accounting Outsourcing (FAO)

30% HR Consulting

Pro Back Office is a Back Office Outsourcing company. Launched in 2012, the team offers Back Office Outsourcing and Finance & Accounting Outsourcing (FAO).
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Phoenix, AZ

21001 N Tatum Blvd Suite 1630-904
Phoenix, AZ 85054
2 - 5

602.510.9130

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One Lane Solutions LLC

Not yet reviewed

$1,000+

$25 - $49 / hr

50 - 249

Beverly Hills, CA

Services provided

20% Back Office Outsourcing

20% Business Consulting

20% Executive Search +2 services

20% HR Outsourcing

20% Recruiting

One Lane Solutions LLC is a Business Consulting company. Established in 2015, their team offers Business Consulting and Back Office Outsourcing.
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Beverly Hills, CA

8383 Wilshire Boulevard
Beverly Hills, CA 90211
101 - 150

(424) 777-1232

See All Locations (1)

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Nuage Digital Inc

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Campbell, CA

Services provided

60% Accounting

20% Back Office Outsourcing

20% UX/UI Design

Nuage Digital Inc is an Accounting company launched in 2015. Their team focuses on Accounting and UX/UI Design.
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Campbell, CA

1475 S Bascom Ave Unit 206
Campbell, CA 95008
6 - 9

+1 (408) 341-5209

See All Locations (1)

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Medical Bills Consultancy

Not yet reviewed

$1,000+

< $25 / hr

2 - 9

Stockton, CA

Services provided

20% Back Office Outsourcing

20% Direct Marketing

20% Product Design +2 services

20% Social Media Marketing

20% Web Development

Medical Bills Consultancy, a Direct Marketing company, was launched in 2023. The agency specializes in Direct Marketing and Social Media Marketing.
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Stockton, CA

3158 Transworld Drive
Stockton, CA 95206
2 - 5

2099294910

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Imagenet LLC

Not yet reviewed

Undisclosed

Undisclosed

1,000 - 9,999

Lake Forest, CA

Services provided

50% Back Office Outsourcing

25% Customer Service Outsourcing

13% Sales Outsourcing +1 service

12% Call Center Services

Imagenet LLC is a Back Office Outsourcing company. The team specializes in Back Office Outsourcing and Customer Service Outsourcing and is located in Tampa, Florida and Lake Forest, California.
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Tampa, FL

5401 W. Kennedy Blvd.
Tampa, FL 33609
1001 - 2000

(877) 272-0705

See All Locations (5)

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