Top BPO Companies in Australia
259 Companies
List of the Top Australia BPO Services
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What are Featured Providers?
$1,000+< $25 / hr1,000 - 9,999Serves AustraliaServices provided
25% Customer Service Outsourcing20% Call Center Services15% Back Office Outsourcing +4 services10% Content Moderation Services10% Data Annotation Services10% Finance & Accounting Outsourcing (FAO)10% Sales OutsourcingSee all 28 projectsHugo Inc. | Top CX Provider is an outsourcing company specializing in customer experience (CX) and support services. The company consistently receives high praise for its effective project management and adaptability, with 100% of reviewers noting the team's ability to seamlessly integrate into existing operations. Approximately 70% of the feedback highlights the company's impressive cultural fit and commitment to quality, with measurable outcomes like increased efficiency and customer satisfaction.
Industry Experience
Hugo Inc. has garnered positive feedback across multiple industries, including Financial Services, eCommerce, Automotive, Software, Environmental Services, Advertising & Marketing, Information Technology, and Gaming. Their expertise in customer support, operational efficiency, and content management has consistently been highlighted as a strength. Clients noted significant improvements in response times, customer satisfaction, and overall efficiency. Hugo's ability to adapt to various industry needs, coupled with their commitment to high-quality service, positions them as a valuable partner for businesses seeking to enhance their operations.
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Financial services eCommerce Automotive Food & Beverages Software Information technology Environmental Services Advertising & marketing Gaming MediaWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently commend the company for its exceptional value for money, highlighting that Hugo offers high-quality services at competitive rates. One client noted, 'Good value for cost,' while another emphasized their 'ability to scale services without compromising quality.' Many reviews reflect satisfaction with cost reductions and enhanced operational efficiency, with one client praising an '80% improvement in efficiency' compared to in-house hiring. Overall, the sentiment is overwhelmingly positive, indicating that clients perceive Hugo as a cost-effective partner.Was this helpful?
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This provider is fluent in 54 languages:
- Mandarin
- English
- Spanish
- Arabic
- Bengali
- Hindi
- Russian
- Portuguese
- Japanese
- German
- Javanese
- Korean
This provider is available in 38 time zones:
- Colombia Time (COT)
- Near East Time (NET)
- Middle East Time (MET)
- China Taiwan Time (CTT)
- Gulf Standard Time (GST)
- Brazil Eastern Time (BET)
- Greenwich Mean Time (GMT)
- India Standard Time (IST)
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See All Locations (2)Lagos, Nigeria
2nd Floor, 152 Ikorodu Rd, Onipanu, Lagos 102215, Lagos, Nigeria
Lagos, Nigeria 102215Was this helpful?
$1,000+< $25 / hr50 - 249Serves AustraliaServices provided
20% Back Office Outsourcing15% Customer Service Outsourcing15% Data Annotation Services +5 services15% Document Digitization & Management10% Call Center Services10% Content Moderation Services10% Litigation Support Services5% TranscriptionSee all 18 projectsTECHSPEED INC is a data solutions company specializing in data entry, content management, and business process outsourcing. The company is praised for its professionalism and adaptability, with 100% of clients highlighting their responsiveness and 90% appreciating their ability to deliver on time. Clients commend their excellent project management and flexibility, noting a strong customer-first mindset. There were no significant areas for improvement mentioned across reviews.
Reviews mention Efficient
Clients consistently praise TechSpeed LLC for their efficiency in project execution. One client noted their ability to manage complex data entry with 'great efficiency and little to no errors,' completing nearly 5,000 records in a tight timeframe. Another highlighted their 'fast, cost-effective results' and 'effective and fast' workflows. Overall, the sentiment reflects a strong admiration for TechSpeed's organizational skills and responsiveness, with no reported areas for improvement.-
Data Entry for Scholarship Fund
5.0 Jul 11, 2019The project is always completed within the time constraints provided and with little to no errors. We have come to rely on Techspeed to complete this project successfully for our organization and that is not an easily said thing. This data entry project being completed nearly perfectly and within our time constraints is vital to the success of our organization. Their team leader is efficient in reviewing the information we provide and presenting clarifying questions to ensure the project will be completed as near to perfect as possible.
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Data Mining to Assess Global Pain Landscape
5.0 Feb 6, 2019TechSpeed delivered a top-notch research report in record time at an extremely competitive cost. Combined with efficient and targeted efforts, their ability to understand our needs truly gave us a critical edge in our deliverables. Regarding communication, TechSpeed LLC responded almost instantly to every request we had. They created the deliverables very quickly. The workflow was effective and fast.
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3 of 3 reviews are 5 starsUnknown avg. project costRead 3 Recent ReviewsReviewed 3 times in the past 6 months
In the past six months, TECHSPEED INC has received overwhelmingly positive feedback from clients. Notable comments include their impressive speed, accuracy, and proactive communication. One client praised their data management skills, noting enhancements to user experience and SEO. Another highlighted their responsiveness and effective project management, consistently delivering on time. Clients have expressed satisfaction with the value provided, with no significant areas for improvement identified, reflecting a strong overall sentiment towards the company's services.Was this helpful?
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This provider is fluent in 1 language:
- English
This provider is available in 1 time zone:
- Pacific Standard Time (PST)
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See All Locations (2)Pune, India
Pune IT Park, 34 Aundh Road, Bhau Patil Marg,
Pune, India 411020151 - 200
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$1,000+< $25 / hr1,000 - 9,999Serves AustraliaServices provided
30% Customer Service Outsourcing30% Finance & Accounting Outsourcing (FAO)20% Back Office Outsourcing +1 service20% IT Staff AugmentationSee all 7 projectsConnext is a business process outsourcing company specializing in call center services, transaction management, and accounting processes. Reviewers praise Connext for their impressive hiring process, alignment with company values, and capability to rapidly provide skilled personnel. Over 90% of reviewers highlight their effective communication and project management, while some mention the need for increased employee training. The company is recognized for fostering long-term partnerships.
Reviews mention Proactive
Clients have consistently praised Connext Global Solutions for their proactive approach. One CEO noted their ability to swiftly mobilize resources during the COVID-19 pandemic, ensuring uninterrupted services. Additionally, the company demonstrated proactivity in helping clients scale their workforce effectively. Overall, the sentiment reflects a strong appreciation for Connext's transparency, integrity, and commitment to addressing client needs promptly.-
Staff Augmentation for Accounting Management Firm
5.0 Dec 17, 2021We have enjoyed working with Connext and have developed a deep relationship with the company. As with any business relationships we encounter obstacles. However, with Connext, they are always proactive, fair, and show a great deal of integrity in our interactions. When COVID hit, they were able to mobilize and get all the computers to our resources' homes so that there was no interruption in services. They have continued to be proactive in helping us add resources during the pandemic.
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Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight Connext's competitive pricing and overall value for money. For instance, one client noted that Connext's pricing fit their budget while aligning with their company values, leading to a successful partnership. Another client emphasized the cost-effectiveness in expanding their operations without the overhead of establishing a legal entity. Overall, the sentiment reflects satisfaction with the balance of cost and quality of service, reinforcing Connext as a reliable outsourcing partner.Was this helpful?
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This provider is fluent in 2 languages:
- English
- Spanish
This provider is available in 7 time zones:
- Hawaii Standard Time (HST)
- Alaska Standard Time (AKST)
- Central Standard Time (CST)
- Eastern Standard Time (EST)
- Pacific Standard Time (PST)
- Phoenix Standard Time (PNT)
- Mountain Standard Time (MST)
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See All Locations (5)Bogotá, Colombia
7c-51 Calle 139
Bogotá, Colombia 110121151 - 200
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Crowd Box Pty Ltd
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$10,000+$50 - $99 / hr10 - 49Sydney, AustraliaServices provided
40% Demand Generation Marketing20% Content Marketing20% Marketing Strategy +1 service20% Sales OutsourcingSee all 7 projectsCrowd Box Pty Ltd is a lead generation and telemarketing company that provides sales development services, including appointment setting and account-based marketing strategies. The company has received overwhelmingly positive feedback, with clients praising their project management, responsiveness, and ability to deliver quality leads. Approximately 95% of reviewers commend their communication and adaptability, though some note room for improvement in reporting formats.
3 of 3 reviews are 5 starsLess than $10,000 avg. project costRead 3 Recent ReviewsReviewed 3 times in the past 6 months
In the past six months, Crowd Box Pty Ltd has garnered positive feedback for their effective lead generation and telemarketing services. Clients noted their strong project management, timely delivery, and impressive communication, with one client highlighting the generation of over 400 net new opportunities and $1 million in closed business. While some suggested improvements in reporting presentation, overall sentiment is highly favorable, with intentions for future collaborations evident across reviews.Was this helpful?
Industry Experience
Crowd Box Pty Ltd has demonstrated expertise across various industries, including IT Services, Advertising & Marketing, and Manufacturing. Clients noted their strengths in lead generation, appointment setting, and project management, often achieving significant revenue growth and enhanced market presence. Overall sentiment is highly positive, particularly in IT Services and Advertising & Marketing, where their ability to align with client objectives and deliver quality leads has made a notable impact.
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Advertising & marketing Information technology Manufacturing IT ServicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Overall, clients commend Crowd Box Pty Ltd for delivering exceptional value for money. The feedback highlights the company's ability to generate quality leads and drive significant revenue growth, with one client noting a return of over $1 million from their investment. Another emphasized the alignment of pricing with budgetary constraints, stating it provided good value for the cost. Overall sentiment reflects satisfaction with cost-effectiveness, strong project management, and successful outcomes, reinforcing Crowd Box's reputation as a valuable partner.Was this helpful?
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$1,000+Undisclosed50 - 249Sydney, Australia
Services provided
70% Back Office Outsourcing10% Call Center Services10% Content Writing Services +1 service10% Email MarketingSee all 71 projectsTop Virtual Assistant is a service provider specializing in virtual administrative support, including customer communication, scheduling, and task management. Across various industries like towing, construction, and childcare, they have been praised for reliability and professionalism, with positive feedback comprising 100% of reviews. Approximately 90% of reviewers highlight improved efficiency and organization, underscoring the company's effective project management and flexibility.
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight the excellent value for money provided by Top Virtual Assistant, noting their competitive pricing and high-quality service. One marketing manager remarked on the 'good value for cost,' while another client emphasized their ability to streamline operations, leading to significant time savings and improved efficiency. Overall, feedback reflects a strong sentiment of satisfaction with the cost-effectiveness of the services, with many stating they avoided the need for additional full-time staff, thereby reducing overhead costs.Was this helpful?
More responsive than most other service providers
Get in TouchTop Virtual Assistant is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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This provider is available in 37 time zones:
- Colombia Time (COT)
- Near East Time (NET)
- Middle East Time (MET)
- China Taiwan Time (CTT)
- Gulf Standard Time (GST)
- Brazil Eastern Time (BET)
- Greenwich Mean Time (GMT)
- India Standard Time (IST)
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See All Locations (5)Sydney, Australia
1 Martin Place
Sydney, Australia 20002 - 5
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Featured
What are Featured Providers?
$1,000+< $25 / hr1,000 - 9,999Serves AustraliaServices provided
45% Back Office Outsourcing15% Finance & Accounting Outsourcing (FAO)10% Call Center Services +3 services10% Customer Service Outsourcing10% HR Consulting10% Sales OutsourcingSee all 172 projectsRemote CoWorker is a virtual assistant service provider specializing in administrative support, social media management, and project coordination. The company has received overwhelmingly positive feedback, with 100% of reviewers praising their professionalism, timely deliverables, and communication. Clients frequently commend their ability to enhance productivity and save time, with several noting a 30% increase in productivity or gaining 5–15 hours of time per week.
Reviews mention Hard working
Clients consistently commend Remote CoWorker for their hardworking team members. Notably, one client described their Executive Assistant as 'humble, smart, and hardworking,' highlighting their collaborative efforts and quick improvements. Another client praised a staff member for being 'flexible, enthusiastic, and hard working.' Overall, the sentiment reflects a strong appreciation for the dedication and effort exhibited by Remote CoWorker's employees, reinforcing their reputation for delivering quality service.-
Staffing & Back Office Outsourcing for E-Learning Company
5.0 Oct 26, 2023The company onboarded staff extremely quickly and efficiently, and the staff member was ready to start as soon as possible. The staff member has been flexible, enthusiastic and hard working. Yes, they have increased in efficiency as time has gone on and shown a willingness to learn and improve.
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Remote Secretary Services for Law Firm
5.0 Jul 21, 2023On time and eager to work hard. Their cost-to-service ratio was excellent.
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Data Entry for Investment Group
5.0 Nov 17, 2021I had the opportunity to work with Zhinette a VA through Remote CoWorker. Not only was she super intelligent and hard-working but the company representative who set up the process, Apple, made the whole onboarding process a breeze! I would not hesitate to recommend them to any business that needs virtual assistant help.
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Outbound Call Support for Real Estate Company
5.0 Jun 1, 2020Their management is the most impressive thing. They’re on top of everything. They’re also very accommodating. They’re hard workers and are passionate about the job. They are willing to put the effort in. After training them and showing them what to do, they are very valuable employees.
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Back-Office Outsourcing for Recruitment Agency
5.0 Nov 11, 2025My EA is humble, smart, and hardworking. We are consistently working together and improving very quickly.
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Industry Experience
Remote CoWorker has demonstrated expertise across diverse industries including Real Estate, Healthcare, Legal, and Business Services. Clients consistently praise their prompt communication, project management, and ability to enhance operational efficiency. Strong sentiment is noted in Real Estate and Business Services, highlighting significant productivity increases. In Healthcare and Legal, feedback emphasizes effective administrative support. Overall, providers are well-suited for clients seeking dependable remote assistance, particularly in sectors requiring high levels of organization and communication.
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Business services Medical Consulting Contracting HVAC Transportation Manufacturing Other industries Hospitality & leisure Nonprofit Insurance Restaurants Education Arts, entertainment & music eCommerce Financial services Construction Beauty & Cosmetics Retail Software Information technology IT Services Food & Beverage Consumer products & services Consumer Products Automotive Food & Beverages Other Industry Wellness & Fitness Environmental Services Design Media Healthcare Sports Publishing Advertising & marketing Energy & natural resources Legal Real estateWas this helpful?
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See All Locations (2)Taguig, Philippines
5th Ave & 26th St
Taguig, Philippines1001 - 2000
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$1,000+< $25 / hr250 - 999Serves AustraliaServices provided
40% Back Office Outsourcing30% Call Center Services30% Customer Service OutsourcingSee all 11 projectsHelpSquad is a customer service outsourcing company specializing in live chat support, call center augmentation, and virtual assistance across various industries. The company consistently receives high praise for its responsiveness, personalized service, and cost-effective solutions. Approximately 100% of reviewers commend HelpSquad for their attentive project management, while about 70% highlight significant improvements in lead generation and client engagement.
2 of 2 reviews are 5 stars$50,000 – $199,999 avg. project costRead 2 Recent ReviewsReviewed 2 times in the past 6 months
Recent feedback on HelpSquad highlights exceptional communication and a strong alignment with client needs, resulting in measurable success. Vello Property Management noted a 25% increase in guest communication hours and 33% labor cost savings, while National University praised the seamless integration of services and personalized support. Both clients emphasized HelpSquad's high ratings and value for cost, indicating overall satisfaction with their services and a commitment to timely project delivery.Was this helpful?
Industry Experience
HelpSquad has demonstrated strong expertise across various industries, including Real Estate, Advertising & Marketing, Medical, Manufacturing, and Education. Clients noted exceptional communication and timely project delivery, leading to significant improvements in customer service efficiency, lead generation, and operational cost savings. Overall sentiment is positive, highlighting HelpSquad's adaptability and responsiveness, making them a suitable partner for businesses seeking comprehensive customer support solutions.
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Real estate Education Pharmaceuticals Advertising & marketing Medical Consumer Products Manufacturing Business services Software Supply Chain, Logistics, and Transport HealthcareWas this helpful?
More responsive than most other service providers
Get in TouchHelpSquad is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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This provider is fluent in 3 languages:
- English
- Spanish
- Filipino
This provider is available in 1 time zone:
- Eastern Standard Time (EST)
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$5,000+< $25 / hr1,000 - 9,999Serves AustraliaServices provided
30% Call Center Services30% Customer Service Outsourcing10% Back Office Outsourcing +3 services10% Finance & Accounting Outsourcing (FAO)10% IT Staff Augmentation10% Sales OutsourcingSee all 9 projectsSelect VoiceCom is a customer service and sales outsourcing company praised for its ability to enhance client operations through effective team staffing and management. Across reviews, 100% highlight their exemplary project management and communication, often going above expectations. Approximately 85% of reviews mention their cultural alignment and responsiveness, while results include increased sales, customer satisfaction, and overall efficiency.
0 of 1 reviews is 5 stars$10,000 – $49,000 avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
Recent reviews of Select VoiceCom highlight a strong alignment of company values and a well-organized, communicative team. Clients praised their personalized approach, responsiveness, and ability to source and hire talented individuals effectively. One client noted their impressive project management, with timely responses and openness to suggestions. Overall, sentiment is highly positive, with no reported areas for improvement in the last six months.Was this helpful?
Industry Experience
Select VoiceCom exhibits strong capabilities across various industries, including Media, Business Services, Advertising & Marketing, Pharmaceuticals, Financial Services, and Legal. Clients commend their reliability, project management, and the ability to deliver measurable results, such as increased sales and improved customer service. Overall, feedback suggests a positive sentiment, particularly in the Financial Services and Legal sectors, where their attention to quality and client needs is highlighted as a key strength.
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Media Business services Advertising & marketing Pharmaceuticals Other industries Legal Financial servicesWas this helpful?
More responsive than most other service providers
Get in TouchSelect VoiceCom is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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This provider is fluent in 1 language:
- English
This provider is available in 1 time zone:
- Eastern Standard Time (EST)
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$10,000+$50 - $99 / hr10 - 49Mascot, Australia
Services provided
50% Sales Outsourcing20% Corporate Training & Coaching20% HR Outsourcing +1 service10% Marketing StrategySee all 22 projectsIllicium is a consulting company specializing in sales strategy, recruitment, and CRM integration services. They have consistently received positive feedback, with clients praising their timely delivery, effective communication, and understanding of client needs. Approximately 90% of reviews highlight their ability to adapt solutions to specific goals, while 80% commend their project management and proactive approach.
Reviews mention High-quality work
The reviews highlight a strong sentiment of high-quality work delivered by Illicium. Clients emphasized exceptional project management and responsiveness, with one client noting, 'They delivered a comprehensive outsourced sales solution that drove significant results and exceeded expectations.' Another client remarked on the 'excellent work' and 'very good' project management, praising the impressive presentation of data. Overall, feedback indicates that Illicium consistently meets or exceeds client expectations.-
Business Consulting & Sales Outsourcing for Software Co
5.0 May 2, 2024Illicium's project management was exceptional, keeping everything on track and delivering results on time. They delivered a comprehensive outsourced sales solution, from recruitment to project management, that drove significant results and exceeded expectations. They were also incredibly responsive to our needs, consistently exceeding expectations with their clear communication and willingness to adapt to our specific requirements.
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Market Research, Demand Gen & Sales for Cybersecurity Co
5.0 Nov 10, 2022We know how hard it is to approach a new market, and Illicium is doing a great job. Moreover, the sales playbook they created added a lot of value to our company. We already had a playbook, but theirs is much better and more profound because they dove really deep into a product they didn’t know, which was fantastic. We’re all amazed by the work they’ve done.
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Outbound Sales Support for Digital Products Consulting Co.
5.0 Aug 4, 2022The leads that Illicium found and the data they presented to us were very good; they delivered excellent work. Illicium’s project management was very good. Their communication about what they were doing at all times was great, and they were on point regarding meeting deadlines and staying within budget.
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2 of 4 reviews are 5 starsLess than $10,000 avg. project costRead 4 Recent ReviewsReviewed 4 times in the past 6 months
Recent reviews of Illicium indicate a strong overall sentiment of satisfaction among clients. Feedback highlights their effective communication, timely delivery, and the ability to meet project goals. For instance, a director praised their quick response times and outstanding results in employee recruitment, while another client commended their thorough market research and tailored sales playbook. Clients appreciated the cultural fit and proactive engagement, though some suggested a deeper initial understanding of challenges could enhance collaboration.Was this helpful?
Industry Experience
Illicium has received positive feedback across various industries, showcasing expertise in Information Technology, Consulting, Software, and eCommerce. Clients praised their effective sales strategies, lead generation, and project management, highlighting strong communication and alignment with business goals. The overall sentiment is favorable, particularly in IT and Consulting sectors, where their market insights and proactive engagement significantly impacted business outcomes.
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Advertising & marketing eCommerce Software Consulting Supply Chain, Logistics, and Transport Energy & natural resources Information technology IT ServicesWas this helpful?
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$1,000+< $25 / hr50 - 249Sydney, Australia
Services provided
20% Back Office Outsourcing20% Search Engine Optimization10% Call Center Services +5 services10% Content Marketing10% Graphic Design10% Social Media Marketing10% Web Design10% Web DevelopmentSee all 54 projectsTask Virtual is a versatile outsourcing firm providing SEO and virtual assistance services. Clients consistently commend their project management and communication skills, resulting in enhanced web visibility and operational efficiency. Approximately 90% of reviews highlight their adaptability and industry-specific strategies, while 10% suggest minor improvements in technical explanations. Overall, clients express high satisfaction with Task Virtual's tailored and cost-effective solutions.
2 of 2 reviews are 5 starsLess than $10,000 avg. project costRead 2 Recent ReviewsReviewed 2 times in the past 6 months
In the last six months, clients have praised Task Virtual for their effective SEO strategies, resulting in increased organic traffic and improved search rankings. One client noted their impressive project management and responsiveness, stating that Task Virtual consistently delivered on time and maintained clear communication. Another highlighted their tailored approach to specific industries, enhancing the overall effectiveness of the services provided. Overall, feedback reflects high satisfaction with results and professionalism, with minimal areas for improvement identified.Was this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Overall, clients express a strong sentiment regarding Task Virtual's cost-effectiveness and value for money. Many reviews highlight the company's ability to deliver high-quality services at competitive prices, with one client noting, 'Good value for cost.' Another mentioned saving $7,000-$8,500 monthly due to outsourcing with Task Virtual, emphasizing significant financial benefits. The consistent feedback reflects satisfaction with both the affordability and the quality of outcomes achieved, reinforcing their value proposition in the market.Was this helpful?
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This provider is fluent in 7 languages:
- English
- Spanish
- French
- Bengali
- Hindi
- Panjabi
- Sindhi
This provider is available in 7 time zones:
- India Standard Time (IST)
- Central European Time (CET)
- Eastern Standard Time (EST)
- Pacific Standard Time (PST)
- Australia Central Time (ACT)
- Australia Eastern Time (AET)
- Mountain Standard Time (MST)
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See All Locations (7)Sydney, Australia
264 George Street
Sydney, Australia 20001
3472846666
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UndisclosedUndisclosed10,000+Sydney, Australia
Services provided
10% Cloud Consulting & SI10% IT Managed Services10% IT Strategy Consulting +14 services5% AI Consulting5% AI Development5% Application Management & Support5% Application Testing5% Back Office Outsourcing5% CRM Consulting and SI5% Custom Software Development5% Customer Service Outsourcing5% Cybersecurity5% Digital Strategy5% ERP Consulting and SI5% Enterprise App Modernization5% Finance & Accounting Outsourcing (FAO)5% Generative AIHexaware Technologies is an IT strategy consulting company. Headquartered in Woodbridge Township, New Jersey and Navi Mumbai, India, the team offers IT strategy consulting and cloud consulting & SI.
Read moreSee All Locations (17)Sydney, Australia
Level 26, Suite 26 and 24 44 Market Street Sydney, NSW Australia 2000
Sydney, Australia 200021 - 30
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UndisclosedUndisclosed2 - 9Queens Park, Australia
Services provided
50% Call Center Services50% Customer Service OutsourcingSee all 1 projectsMatchboard is a company specializing in providing tailored call center solutions, with a strong emphasis on handling niche markets such as veterinary clinics. Reviewers consistently highlight their exceptional knowledge and professionalism, resulting in effective management of over 100 missed calls monthly. Matchboard's expertise is praised by 100% of reviewers, though some note the challenge of ensuring empathetic interactions with sensitive clients.
Industry Experience
Matchboard has demonstrated notable expertise in the healthcare industry, specifically in veterinary services. Their performance has been praised for providing effective overflow call center solutions, improving client communication, and increasing call handling capacity. Feedback emphasizes their professionalism and extensive knowledge of contact center operations, contributing to a significant reduction in missed calls. Overall sentiment in the healthcare sector is highly positive, indicating Matchboard's capability in enhancing service delivery and client care.
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HealthcareWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have expressed high satisfaction with Matchboard's cost-effectiveness and value for money. One client highlighted that the service prevented over 100 missed calls monthly, attributing significant value to the company's expertise and professionalism. Another noted that Matchboard's thorough understanding of call center needs helped avoid poor supplier matches, emphasizing that the investment was worthwhile. Overall sentiment reflects that Matchboard delivers strong returns on investment through tailored services and exceptional support.Was this helpful?
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$5,000+$50 - $99 / hr10 - 49Melbourne, Australia
Services provided
50% Recruiting30% Sales Outsourcing20% Corporate Training & CoachingSee all 4 projectsPointer Strategy is a sales and lead generation company specializing in targeted cold email campaigns, appointment setting, and outbound sales services. They have received highly positive feedback, with 100% of reviewers noting their responsiveness and tailored strategies. Their ability to increase sales pipelines and generate qualified leads is particularly praised, alongside their professionalism and effective communication.
Reviews mention Collaborative
Clients have expressed a highly positive sentiment regarding Pointer Strategy's collaborative approach. One client noted that their collaboration was 'seamless,' characterized by 'professionalism, clear communication, and responsiveness.' The tailored strategies employed by Pointer Strategy reflect a profound understanding of client needs, contributing to a productive partnership. Overall, feedback highlights the team's ability to establish strong connections and enhance lead generation efforts, reinforcing their reputation as a reliable partner.-
Lead Gen & Appointment Setting Services for PropTech Company
5.0 Apr 25, 2023The collaboration with Pointer Strategy has been seamless, marked by professionalism, clear communication, and responsiveness. I wholeheartedly recommend them to any business seeking to enhance their outbound sales efforts and improve lead generation. Their expertise and commitment have made a real difference for me, and I’m confident they’ll do the same for you.
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Industry Experience
Pointer Strategy has demonstrated expertise across consulting, software, and real estate industries. In consulting, their tailored cold email campaigns significantly boosted sales pipelines for energy management firms. In software, they excelled in setting appointments and increasing product awareness through effective outbound strategies. Their impact in real estate was marked by impressive appointment-setting skills. Overall, clients appreciate their responsiveness, industry knowledge, and ability to deliver results, indicating a strong fit for businesses in these sectors.
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Consulting Software Real estateWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Pointer Strategy has received positive feedback regarding their cost-effectiveness and overall value for money. Clients highlighted that their pricing fits within budgets while delivering great value, with one client noting, 'Good value for cost.' Additionally, another client appreciated that Pointer Strategy reduced pricing as campaigns became more efficient, suggesting a commitment to providing value over time. Overall, the sentiment is favorable, with multiple clients expressing satisfaction with the financial aspect of their services.Was this helpful?
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Featured
What are Featured Providers?
$1,000+Undisclosed1,000 - 9,999Serves AustraliaServices provided
50% Customer Service Outsourcing15% Back Office Outsourcing15% Call Center Services +2 services15% Employer of Record (EOR) Services5% Data Annotation ServicesSee all 11 projectsBoldr. is a business process outsourcing (BPO) company providing services such as customer support, technical support, and HR solutions. Client feedback is largely positive, highlighting their strong partnership approach, cultural fit, and cost-effectiveness. Approximately 83% of reviewers noted strong project management skills and ability to meet deadlines, with common praise for their adaptability and genuine care for employees. Areas for improvement include faster hiring processes and more proactive feedback.
0 of 1 reviews is 5 starsLess than $10,000 avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
Recent reviews indicate significant dissatisfaction with Boldr.'s performance, particularly in customer support and project management. One CEO reported a loss of 30% of valuable customers, citing a lack of communication and failure to deliver promised services. Despite initial referrals, clients expressed that their engagement was ultimately a waste of resources, with calls for comprehensive improvements across all aspects of their service.Was this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally perceive Boldr. as providing good value for money, with several reviews highlighting significant cost savings. For instance, one client reported annual savings of $6 million due to Boldr.'s services, while another emphasized that their pricing fit the budget and offered good value. Overall, the sentiment is positive, with many clients appreciating the balance of quality service and affordability, although some noted areas for improvement in hiring speed.Was this helpful?
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See All Locations (5)Mérida, Mexico
3F Conexion 60, Calle 60 #346
Mérida, Mexico 97000151 - 200
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$1,000+< $25 / hr50 - 249Serves AustraliaServices provided
30% Call Center Services20% Customer Service Outsourcing20% IT Managed Services +2 services20% Sales Outsourcing10% Back Office OutsourcingSee all 9 projectsMarKam Solutions is a versatile outsourcing provider specializing in technical support, sales, operations, and customer service. Across multiple reviews, clients commend their professional management, alignment with company values, and ability to meet budget constraints. With over 90% positive feedback, MarKam Solutions is praised for their adaptability, responsiveness, and the strategic impact on metrics such as customer satisfaction and sales growth.
3 of 3 reviews are 5 stars$10,000 – $49,000 avg. project costRead 3 Recent ReviewsReviewed 3 times in the past 6 months
In the last six months, MarKam Solutions has received positive feedback for their exceptional project management and client-centric approach. Clients highlighted their professionalism, adaptability, and effective communication. One client reported a 50% increase in lead generation and a 35% improvement in conversion rates, attributing these results to MarKam's strategic methods. Another praised their tailored solutions despite budget constraints, emphasizing their commitment to client needs. Overall, the sentiment is overwhelmingly favorable, with no significant areas for improvement noted.Was this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently praised MarKam Solutions for their competitive pricing and excellent value for money. One client highlighted that their pricing fit the budget while providing a 'good value for cost.' Another noted a 35% decrease in labor costs while meeting sales goals, emphasizing affordability without sacrificing quality. Overall, feedback reflects strong satisfaction with cost-effectiveness, suggesting that MarKam Solutions delivers substantial value relative to their fees.Was this helpful?
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$100,000+Undisclosed10,000+Serves AustraliaServices provided
50% Customer Service Outsourcing20% Sales Outsourcing10% Business Consulting +2 services10% Call Center Services10% Content Moderation ServicesSee all 12 projectsTDCX is a business process outsourcing company specializing in customer service, technical support, and risk assessment across diverse industries, primarily in the APAC region. The company receives consistently positive feedback, with reviews highlighting their scalability, efficient communication, and proactive problem-solving capabilities. Clients appreciate their ability to adapt quickly to changes and deliver high-quality outcomes, with approximately 90% of feedback being positive.
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have expressed a generally positive sentiment regarding TDCX's cost and value for money. Feedback highlights their ability to deliver high-quality services while maintaining competitive pricing, as noted by a vendor manager who emphasized TDCX's best value in terms of cost and quality. However, some clients suggested that pricing could be more competitive. Overall, TDCX is regarded as a reliable partner that provides significant value, often exceeding expectations in service delivery.Was this helpful?
More responsive than most other service providers
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See All Locations (15)SĂŁo Paulo, Brazil
Avenida Paulista 1374 – 6th floor, Bela Vista
SĂŁo Paulo, Brazil 01310-000101 - 150
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$1,000+Undisclosed2 - 9Brisbane City, Australia
Services provided
40% Demand Generation Marketing35% Sales Outsourcing15% Social Media Marketing +1 service10% Direct MarketingSee all 3 projectsB2B Leads is a lead generation company specializing in creating targeted LinkedIn outreach campaigns. Overall, 100% of the feedback is positive, with clients highlighting their excellent project management, tailored communication, and effective lead generation strategies. Approximately 67% of reviewers appreciated the cultural fit and value for cost.
Industry Experience
B2B Leads has demonstrated strong expertise in the Consulting and Human Resources industries. In Consulting, clients praised their effective lead generation strategies, resulting in consistent new business and improved revenue. The firm showcased excellent project management and communication, particularly in customized LinkedIn outreach. In Human Resources, their tailored approach led to increased client acquisition and enhanced market awareness. Overall, feedback is positive, highlighting B2B Leads' effective methodologies and high ROI for clients across these sectors.
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Consulting Human ResourcesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently praised B2B Leads for their cost-effectiveness and value for money. One client noted, 'Good value for cost' and highlighted the absence of a lock-in contract and a money-back guarantee as significant advantages. Another client emphasized a high return on investment, stating, 'my ROI is much higher than their cost.' Overall, the sentiment reflects a strong appreciation for the company's ability to deliver results that justify their pricing.Was this helpful?
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See All Locations (2)Brisbane City, Australia
71 Eagle Street
Brisbane City, Australia 40002 - 5
0400540620
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$5,000+$50 - $99 / hr2 - 9Turramurra, Australia
Services provided
15% AI Agents15% Unified Communications Consulting & SI10% AI Consulting +8 services10% CRM Consulting and SI10% Custom Software Development10% Document Digitization & Management10% ECM Consulting and SI5% AI Development5% Cloud Consulting & SI5% Generative AI5% Robotics Process AutomationSee all 9 projects365 Digital Consulting is an IT consultancy specializing in custom software development, system integration, and CRM solutions. The company has received predominantly positive feedback, with over 85% of reviewers highlighting their effective project management and client-focused approach. Notable mentions include their clear communication, commitment to understanding business needs, and ability to deliver projects on time, although some reviews suggest room for improvement in understanding client-specific visions.
Industry Experience
365 Digital Consulting has demonstrated expertise across various industries including Construction, Nonprofit, Energy & Natural Resources, Environmental Services, Information Technology, Consulting, and Healthcare. Clients have praised them for their strong project management, clear communication, and ability to deliver custom solutions tailored to specific business needs. Overall sentiment is highly positive, with notable strengths in understanding client objectives and integrating complex systems. This makes them a suitable partner for organizations seeking tailored digital solutions in these sectors.
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Construction Nonprofit Energy & natural resources Environmental Services Information technology Consulting HealthcareWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently express satisfaction with the cost-effectiveness and value for money provided by 365 Digital Consulting. One client noted that their custom software solution significantly reduced monthly costs from $800–$900 to approximately $150. Another highlighted the company's reasonable fees and lack of hidden costs, while also appreciating the additional functions provided at a discounted rate. Overall, feedback indicates that clients find 365 Digital Consulting's services to be competitively priced and aligned with their project needs.Was this helpful?
More responsive than most other service providers
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Featured
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$10,000+< $25 / hr250 - 999Serves AustraliaServices provided
40% Customer Service Outsourcing30% Back Office Outsourcing20% Call Center Services +1 service10% Finance & Accounting Outsourcing (FAO)See all 46 projectsBig Outsource is a professional virtual assistance service provider specializing in administrative support, customer service, and content management tasks. Reviews indicate a high level of satisfaction, with approximately 90% of clients noting improvements in efficiency and communication. Clients appreciate their proactive project management and seamless integration into existing workflows, though some desire more proactive tool suggestions and flexible support hours.
Industry Experience
Big Outsource has demonstrated notable expertise across various industries, including Information Technology, eCommerce, Healthcare, Financial Services, and Consumer Products. Clients commend their ability to enhance operational efficiency, improve customer service response times, and maintain a high standard of quality. Overall sentiments reflect a strong alignment of values, professionalism, and effective communication, making them a suitable partner for businesses seeking reliable support in these sectors.
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Healthcare Software Financial services Chemicals & Biotechnology Other industries Wellness & Fitness Beauty Education Medical Real estate Retail Telecommunications Beauty & Cosmetics Arts, entertainment & music Legal Supply Chain, Logistics, and Transport Consulting Consumer Products Information technology eCommerceWas this helpful?
More responsive than most other service providers
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UndisclosedUndisclosed250 - 999Serves AustraliaServices provided
10% Back Office Outsourcing10% Call Center Services10% Customer Service Outsourcing +7 services10% Employer of Record (EOR) Services10% Finance & Accounting Outsourcing (FAO)10% HR Outsourcing10% IT Staff Augmentation10% Recruitment Process Outsourcing10% Sales Outsourcing10% StaffingSee all 22 projectsRemote Team Solutions specializes in staffing and recruitment, offering services like virtual assistance, customer care outsourcing, and recruitment support for various industries. With a 100% positive feedback rate, clients highlight their reliability, trustworthiness, and alignment with company values. Over 75% of reviewers appreciate their timely delivery and cost-effective solutions, with many noting the company's exceptional project management and responsiveness.
Reviews mention Hard working
The feedback regarding the sentiment of hard work is overwhelmingly positive. One client noted the team's 'phenomenal work ethic,' highlighting that they consistently opt to work during slow periods and complete tasks by deadlines without incurring overtime costs. The client expressed confidence in their ability to sustain growth, emphasizing that the team consistently meets performance benchmarks and has significantly improved operational efficiency.-
Data Entry, Processing and Invoicing for Real Estate company
5.0 Aug 27, 2019Their overall performance is much better than other companies I’ve worked with. We’ve built a solid business relationship and their work ethic is phenomenal. Whenever I offer them days off, when things are slow around the holidays, they always opt to work instead. I’ve never paid an overtime bill, even though I should have.
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Read All ReviewsWhat Clients Have Said
Clients consistently remark on the exceptional value provided by Remote Team Solutions, highlighting their cost-effectiveness compared to competitors. For instance, one client noted that hiring senior recruiters through RTS was over 50% cheaper than hiring junior-level staff elsewhere, yet the productivity was doubled. Another client emphasized that RTS's services, while slightly higher in cost than some options, delivered superior quality that justified the investment. Overall, feedback reflects strong satisfaction with the quality of service relative to pricing.Was this helpful?
More responsive than most other service providers
Get in TouchRemote Team Solutions is very responsive
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$5,000+Undisclosed10 - 49Services provided
25% Call Center Services25% Sales Outsourcing20% Customer Service Outsourcing +2 services15% Back Office Outsourcing15% CRM Consulting and SISee all 1 projectsCall Center Solutions Africa (CCSA) is a full-service outsourcing provider helping businesses launch, scale, and optimize omnichannel teams of expert-led contact center teams in Africa. We
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$1,000+< $25 / hr2 - 9Smeaton Grange, Australia
Services provided
80% Call Center Services20% Customer Service OutsourcingSee all 8 projectsTurn Key Receptionist is a professional call management company specializing in inbound and outbound call services, including appointment booking and lead generation. Reviews indicate a high level of satisfaction, with 100% of feedback highlighting their professionalism, effective communication, and ability to meet client needs. Clients appreciate their seamless integration and proactive approach, with no significant areas for improvement noted.
Reviews mention High-quality work
Turn Key Receptionist has received high praise for their quality of work, particularly in lead generation and customer service. One client noted their impressive cold calling expertise and effective call script development, which enhanced communication with prospects. Another client appreciated the friendly and proactive nature of the receptionists, highlighting the seamless workflow and positive customer experiences. Overall, the sentiment reflects a strong satisfaction with the high-quality service provided by Turn Key Receptionist.-
Call Center Services for Business Messaging Service
5.0 Sep 21, 2023I've had the pleasure of working with the Turkey receptionist team for our cold calling needs, and I'm genuinely impressed. Most notably, the quality of the leads they produced was commendable. Beyond the leads, Turnket's efforts in building a good rapport with our prospects have set a strong foundation for future business relations.
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Industry Experience
Turn Key Receptionist has received positive feedback across multiple industries including Advertising & Marketing, Healthcare, Human Resources, Consumer Products, and Security Solutions. Clients commend their effective cold calling and lead generation in marketing, as well as their outstanding customer service handling inquiries and bookings in healthcare. Their ability to provide friendly and professional experiences has been noted, particularly in recruitment services. Overall, sentiment is highly favorable, highlighting their expertise and adaptability in enhancing client engagement across diverse sectors.
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Advertising & marketing Healthcare Human Resources Consumer Products Other IndustryWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently commend Turn Key Receptionist for their competitive pricing and exceptional value for money. For instance, one CEO noted that their pricing fit within budget while delivering good value. Similarly, a director highlighted the alignment of company values and budget constraints as key reasons for their selection. Overall, the sentiment reflects satisfaction with the cost-effectiveness of the services provided, emphasizing positive client experiences and effective communication.Was this helpful?
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UndisclosedUndisclosed50 - 249Sydney, Australia
Services provided
30% Accounting30% Finance & Accounting Outsourcing (FAO)15% Back Office Outsourcing +4 services10% Call Center Services5% CRM Consulting and SI5% IT Managed Services5% Other IT Consulting and SISee all 2 projectshammerjack is a business process outsourcing (BPO) company specializing in providing skilled virtual assistants and executive support at competitive prices. Reviews indicate a 100% positive sentiment, highlighting their responsiveness, quality of candidates, and alignment with client values, with no areas for improvement mentioned. Approximately 50% of reviewers commend the exceptional candidate quality and cost-effectiveness.
Reviews mention Professional
The feedback regarding hammerjack highlights a strong sentiment of professionalism, particularly in their service quality and staff competency. A client noted the 'high quality of staff and service,' while praising the seamless management from recruitment to ongoing support. The effective collaboration between teams was emphasized, demonstrating hammerjack's commitment to maintaining client satisfaction. Overall, the reviews reflect a positive impression of hammerjack's professional capabilities.-
Business Services for Digital Marketing & Consulting Agency
5.0 Aug 23, 2021Service and competency of staff! They have a reputation for the high quality of staff and service. No - everything from recruitment to ongoing management has been seamless.
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Industry Experience
hammerjack has demonstrated notable expertise in the Human Resources and Advertising & Marketing industries. Clients commend their ability to provide skilled offshore resources, such as Executive Assistants and Virtual Assistants, who deliver high-quality work efficiently. The overall sentiment is positive, with clients appreciating responsiveness, cost-effectiveness, and the competency of staff. Organizations in need of administrative support and skilled personnel may find hammerjack a strong candidate for collaboration.
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Human Resources Advertising & marketingWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have consistently praised hammerjack for providing excellent value for money, citing their ability to deliver high-quality candidates at agreeable costs. One manager noted that the level of candidates was 'very surprising, especially considering the low costs associated.' Additionally, a director highlighted that hammerjack's pricing fit their budget while maintaining high service standards. Overall, the sentiment reflects satisfaction with the cost-effectiveness and value provided by hammerjack.Was this helpful?
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$5,000+$50 - $99 / hr10 - 49Pymble, Australia
Services provided
90% Sales Outsourcing10% Email MarketingSee all 1 projectsSalesdeck is a telemarketing and lead generation company known for its professional approach and effective project management. According to reviews, they consistently meet success criteria and deliver tasks on time and within budget. A significant 100% of reviewers recommend their services, highlighting their high-quality service in the sector.
Industry Experience
Salesdeck has demonstrated notable expertise in the IT Services sector, particularly in outbound telemarketing and lead generation. Clients have highlighted their professionalism, timely project delivery, and effective communication. The overall sentiment is highly positive, emphasizing Salesdeck's ability to meet success criteria and provide quality services. This makes them a strong candidate for organizations within IT Services seeking to enhance their outreach and partner acquisition efforts.
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IT ServicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Salesdeck is perceived as a valuable partner, with clients noting their professionalism and timely delivery of services. One client reported an investment of $32,500, emphasizing that Salesdeck met established success criteria while staying within budget. Overall, the sentiment indicates strong satisfaction with the cost-to-value ratio, as the services provided were deemed high-quality and effective, leading to a recommendation for future collaborations.Was this helpful?
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$25,000+Undisclosed50 - 249Manly Vale, Australia
Services provided
50% Customer Service Outsourcing40% Sales Outsourcing10% Call Center ServicesForrest Marketing Group is a Customer Service Outsourcing company. The company is headquartered in Manly Vale, Australia. Their team provides Customer Service Outsourcing and Sales Outsourcing.
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UndisclosedUndisclosed10 - 49Frenchs Forest, Australia
Services provided
50% Sales Outsourcing25% Call Center Services25% Customer Service OutsourcingSee all 1 projectsTelemarketing Professionals offers appointment setting services to help grow client bases. Their engagement is praised for producing regular appointments and demonstrating a strong return on investment. Clients have expressed satisfaction with the effectiveness of the workflow and have recommended their services to others, highlighting the company's impressive performance.
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$5,000+Undisclosed2 - 9Potts Point, Australia
Services provided
15% Pay Per Click15% Search Engine Optimization10% Advertising +6 services10% Content Marketing10% Sales Outsourcing10% Social Media Marketing10% UX/UI Design10% Web Design10% Web DevelopmentSee all 4 projectsSydney Digital Agency specializes in web design, development, and digital marketing solutions, demonstrating a strong commitment to client satisfaction. With 100% positive feedback from reviewers, the agency is praised for its efficiency, professionalism, and exceptional customer service. Clients frequently commend Farhad for his dedication and effective communication. Notably, 75% of reviews highlight the agency's ability to exceed expectations and deliver personalized solutions.
Reviews mention Proactive
Clients have noted Sydney Digital Agency's proactive approach, emphasizing their exceptional customer service and communication skills. One client highlighted that the team 'went the extra mile' to ensure project requirements were met, showcasing their commitment to client satisfaction. While there were suggestions for the design team to enhance attention to detail, overall feedback indicates a strong sentiment of appreciation for the agency's proactive efforts in delivering results and maintaining effective communication throughout the project.-
Web Design & Development for Mental Health Practice
5.0 Jun 12, 2021They went the extra mile. This demonstrates their proactive approach in ensuring client satisfaction and project success.
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Industry Experience
Sydney Digital Agency has demonstrated expertise across various industries, including Beauty & Cosmetics, Retail, Healthcare, and Real Estate. Clients commend their exceptional communication, timely project delivery, and tailored solutions. Feedback highlights the agency's strength in website design, SEO, and lead generation, leading to significant business impact. Overall, clients express high satisfaction and recommend the agency for projects in these sectors, particularly for businesses seeking personalized and effective digital solutions.
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Beauty & Cosmetics Retail Healthcare Real estateWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have consistently praised Sydney Digital Agency for their value for money, highlighting their cost-effectiveness and exceptional service. One client noted the agency's honesty and competitive pricing as key factors in their selection. Another emphasized the personal attention received, including support during weekends, which added to the perceived value. Overall, feedback indicates a strong sentiment of satisfaction with the quality of work relative to the costs incurred, with no significant complaints regarding pricing.Was this helpful?
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$100,000+$300+ / hr10 - 49Morningside, Australia
Services provided
25% E-Commerce Development20% Web Development15% Mobile App Development +4 services10% Custom Software Development10% Document Digitization & Management10% Low/No Code Development10% Other Application DevelopmentSee all 2 projectsMetrix is a digital solutions company specializing in website development and marketing strategies. They received overwhelmingly positive feedback, with clients noting a 400% increase in leads and a 150% rise in sales. Reviewers consistently praised their agile project management and effective communication, with 100% highlighting ease of collaboration and satisfaction with the results.
Reviews mention Great project management
Clients have consistently praised Metrix for their excellent project management capabilities. One managing director noted their 'precise and easy to deal with' approach, highlighting the effective use of agile methodologies and communication tools such as Trello. The collaborative nature of the project management process fostered transparency and engagement, contributing to a significant increase in sales by 150% over the past year. Overall, client sentiment regarding Metrix's project management is overwhelmingly positive.-
E-Commerce Development for Sportswear Company
5.0 Jun 16, 2022They used an agile approach throughout the project and communicated every aspect of the development at every stage. We used Trello and a few comm tools. Project management was precise and easy to deal with.
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Industry Experience
Metrix has demonstrated expertise in the construction and retail industries, with clients reporting substantial improvements in lead generation (400% increase) and sales (150% increase) following their website redesigns and marketing strategies. Reviewers highlight their agile project management, effective communication, and personalized service as key strengths. Overall, Metrix is well-regarded in both sectors, making them a suitable partner for companies seeking impactful digital solutions.
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Construction RetailWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently express satisfaction with Metrix's pricing relative to the value received, highlighting significant outcomes such as a 400% increase in leads and a 150% boost in sales after project completion. Feedback notes the company's effective project management and communication, reinforcing the perception of good value for money. Overall, clients feel that Metrix delivers quality services that align well with their investment, demonstrating a strong return on their financial commitment.Was this helpful?
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UndisclosedUndisclosed250 - 999The Rocks, Australia
Services provided
20% Back Office Outsourcing20% HR Outsourcing20% IT Staff Augmentation +2 services20% Recruitment Process Outsourcing20% StaffingSee all 1 projectsOutForce is a recruitment company specializing in finding and vetting accounting and bookkeeping talent. The reviews highlight a 100% positive experience, with clients praising their efficiency, excellent talent pool, and seamless process management. OutForce is noted for its agility and alignment with client values, consistently exceeding expectations in delivering high-quality talent quickly.
Industry Experience
OutForce demonstrates exceptional proficiency in the business services sector, particularly in accounting and taxation. Clients have praised their ability to efficiently source and vet talent, leading to successful team integrations and improved compliance outcomes. The overall sentiment reflects strong satisfaction with their responsiveness and agile project management. This expertise positions OutForce as a valuable partner for companies seeking reliable offshore talent in accounting and related fields.
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Business servicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have consistently praised the company's pricing as fitting their budgets while delivering good value for the cost. One reviewer highlighted that OutForce was selected due to its competitive pricing and high ratings, noting it provided excellent talent and a seamless process. Overall, the sentiment reflects a strong appreciation for the cost-effectiveness of their services, with clients expressing satisfaction in the outcomes achieved relative to the investment made.Was this helpful?
More responsive than most other service providers
Get in TouchOutForce is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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$250,000+$25 - $49 / hr1,000 - 9,999Adelaide, Australia
Services provided
65% Customer Service Outsourcing20% Call Center Services15% Sales OutsourcingTSA Group, a Customer Service Outsourcing company, was launched in 1997. The firm provides Customer Service Outsourcing and Call Center Services.
Read moreSee All Locations (5)Adelaide, Australia
30 Pirie St
Adelaide, Australia 5000201 - 250
61 8 8112 2501
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$10,000+$25 - $49 / hr1,000 - 9,999Surry Hills, Australia
Services provided
57% Call Center Services16% Customer Service Outsourcing10% Sales Outsourcing +5 services4% Conversion Optimization4% Marketing Strategy4% Translation3% Email Marketing2% Digital StrategyUnity4 is a call center. The Surry Hills, Australia-based team specializes in Call Center Services and Customer Service Outsourcing.
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$1,000+$25 - $49 / hr10,000+Melbourne, Australia
Services provided
50% Call Center Services50% Customer Service OutsourcingTTEC is a phone answering service and Customer Service Outsourcing company founded in 1982. Their team provides Call Center Services and Customer Service Outsourcing.
Read moreSee All Locations (2)Melbourne, Australia
Level 12, 460 Bourke Street
Melbourne, Australia 3000More than 5k
+61.3.9697.2400
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UndisclosedUndisclosed2 - 9Sydney, Australia
Services provided
30% Business Consulting15% Advertising15% Branding +5 services10% Marketing Strategy10% Sales Outsourcing10% Web Design5% AI Development5% Search Engine OptimizationSee all 6 projectsBhimian is a consulting and advisory firm that specializes in business monetization and marketing strategies. With 100% positive feedback, clients praise their personal engagement, prompt communication, and commitment to delivering value. Bhimian effectively supports business growth, impressing clients with tailored consultations and timely execution of deliverables.
Reviews mention Communicative
Clients have consistently praised Bhimian for their exceptional communication skills. One client noted the consultant's willingness to accommodate urgent meetings, even pulling over on the road to ensure timely communication. Feedback highlights the efficiency and professionalism in scheduling and meeting organization, with all deliverables being executed promptly. Overall, the sentiment surrounding Bhimian’s communicative approach is overwhelmingly positive, reflecting a strong commitment to client satisfaction.-
Advertising & Business Consultation for Education Company
5.0 Mar 2, 2023Everything is prompt and organized, meeting scheduling was efficient and very professional. The communication, each time I wanted a unscheduled meeting urgently my consultant would always make the time and space to have an impromptu meeting. I distinctly remember my consultant pulling over on the road and doing a meeting in his car because of the urgency of my meeting. I have a lot of respect for their dedication and commitment to their customers.
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Industry Experience
Bhimian has demonstrated strong expertise in the Social Networking and Education industries. Clients in event management noted effective monetization strategies and impressive engagement, leading to increased member counts. In the education sector, their tailored marketing consultation significantly scaled private tutoring services, resulting in organic customer growth. Overall, feedback highlights Bhimian's strong commitment to client needs and timely project delivery, making them a suitable partner for businesses in event management and educational services.
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Social Networking EducationWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight Bhimian's exceptional value for money, with one stating they chose the company for its 'good value for cost.' Feedback also indicates that clients were impressed by the prompt and organized project management, noting that deliverables were executed within a reasonable timespan. Notably, one client remarked that Bhimian could have charged more for their services, further underscoring the perceived value provided relative to cost.Was this helpful?
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$5,000+Undisclosed10 - 49Scoresby, Australia
Services provided
20% Email Marketing20% Sales Outsourcing10% Call Center Services +8 services10% Market Research10% Pay Per Click5% Content Marketing5% Digital Strategy5% Direct Marketing5% Event Marketing5% Marketing Strategy5% Search Engine OptimizationSee all 2 projectsLead Express is a lead generation company specializing in comprehensive and integrated campaigns to enhance client engagement and secure high-quality leads. Reviews highlight their exceptional ability to understand client needs and facilitate meaningful introductions, leading to significant increases in potential client conversations and successful outcomes. Approximately 100% of the reviews reflect positive feedback, emphasizing their strategic approach and effective communication.
Reviews mention Proactive
Lead Express demonstrates a proactive approach by actively seeking to understand their client's business and regularly engaging in feedback. A client noted, "They've expressed interest in better understanding our business... so that they can do a better job for us." Additionally, the team conducts weekly updates and provides access to call records, allowing for ongoing communication and improvement. Overall, the sentiment is highly positive, highlighting their commitment to delivering quality leads.-
Lead Generation for Software Solutions Provider
4.5 Jun 24, 2021Lead Express knows and understands our business. They reach out to prospects in the same manner that we would. Recently, they’ve once again expressed interest in better understanding our business, as well as a new solution we have, so that they can do a better job for us. This is one of the main reasons we continue the engagement with them.
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Industry Experience
Lead Express has demonstrated strong expertise in lead generation across various industries, notably in Advertising & Marketing and IT Services. Clients have praised their comprehensive end-to-end campaigns, which significantly boosted lead generation and established high-quality connections. The feedback highlights their ability to understand client needs and deliver impressive ROI, particularly in complex sectors such as Financial Services, Healthcare, and Oil & Gas. Overall, sentiment in these industries is positive, suggesting Lead Express is well-suited for businesses seeking effective lead generation solutions.
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IT Services Advertising & marketingWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Lead Express is perceived as providing excellent value for money, with clients reporting significant returns on investment; one noted a 2400% ROI from their campaign. While the investment can be substantial, such as $115,000 AUD for a year-long project, clients feel the quality of leads and the depth of understanding of their business justify the costs. Overall, sentiment towards their pricing and value is highly positive, with clients appreciating the high-quality leads generated.Was this helpful?
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$5,000+$50 - $99 / hr10 - 49Melbourne, Australia
Services provided
50% Call Center Services50% Sales OutsourcingTelephone answering service and Sales Outsourcing company Evolved Contact is headquartered in Melbourne, Australia. Launched in 2014, the team offers Call Center Services and Sales Outsourcing.
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$10,000+< $25 / hr250 - 999Brighton, Australia
Services provided
20% Back Office Outsourcing20% Call Center Services20% Customer Service Outsourcing +2 services20% Market Research20% Sales OutsourcingPackleader BPO is a Market Research company. Launched in 2008, their team offers Market Research and Call Center Services.
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$50,000+$200 - $300 / hr10 - 49Darlinghurst, Australia
Services provided
15% Business Consulting5% Branding5% Content Marketing +15 services5% Content Writing Services5% Customer Service Outsourcing5% Email Marketing5% Graphic Design5% HR Consulting5% Logo5% Recruiting5% Sales Outsourcing5% Search Engine Optimization5% Social Media Marketing5% Staffing5% Video Marketing5% Video Production5% Web Design5% Web DevelopmentSee all 1 projectsAxis Global Co Agency is a comprehensive marketing and web development company that delivers branding, strategic campaigns, and website creation. With 100% positive feedback, clients commend their expertise, responsiveness, and ability to exceed expectations. Many reviewers highlight their proficiency in project management and effective communication, contributing to increased customer engagement.
Industry Experience
Axis Global Co Agency has demonstrated expertise primarily in the hairdressing sector, providing branding, marketing, and web development services. Clients noted their effective strategic marketing campaigns and ability to enhance customer engagement through improved online presence. The agency's strengths include excellent communication, adherence to deadlines, and a clear understanding of client needs, resulting in positive outcomes. Overall sentiment is highly favorable, making them a strong candidate for businesses in creative and marketing-driven industries.
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Other IndustryWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have expressed high satisfaction with Axis Global Co Agency's pricing and value for money. One client noted spending around $10,000 for comprehensive services, including branding and web development, and reported exceeding expectations and increased customer inquiries. The agency was praised for staying within budget and deadlines while providing clear communication. Overall, the sentiment reflects that clients perceive their investment as worthwhile, with no significant areas for improvement identified.Was this helpful?
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$1,000+$200 - $300 / hr2 - 9Dee Why, Australia
Services provided
20% Branding20% Sales Outsourcing20% Search Engine Optimization +2 services20% Social Media Marketing20% Web DevelopmentSee all 1 projectsDigital Instyle is an SEO and web development company praised for enhancing local visibility and website optimization. The company consistently meets KPIs and delivers projects on time, with 100% of reviewers highlighting their effective communication and alignment with client values. Clients appreciate their personalized approach and strong cultural fit, with no areas for improvement noted.
1 of 1 reviews is 5 starsUnknown avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
Recent reviews for Digital Instyle highlight strong client satisfaction, particularly regarding their effective SEO strategies and timely project delivery. A client from TBAC emphasized the company's alignment with their values and budget, noting excellent communication and a personalized approach. The review indicated that all key performance indicators were met, reflecting successful outcomes. Overall, sentiment remains positive, with no suggested areas for improvement.Was this helpful?
Industry Experience
Digital Instyle has demonstrated strong expertise in the real estate industry, providing effective SEO solutions that enhance local visibility. Clients appreciate their alignment in values, strong communication, and timely delivery of projects. The overall sentiment reflects satisfaction with their services and a commitment to understanding client needs. Potential clients in the real estate sector may find Digital Instyle a suitable partner for enhancing online presence and achieving project goals.
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Real estateWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have expressed satisfaction with the company's pricing, highlighting it as a good fit for their budget and providing great value for the cost. One client noted that Digital Instyle's pricing aligned well with their financial expectations while also appreciating the cultural fit and overall service quality. The sentiment reflects a positive perception of the company's cost-effectiveness and commitment to delivering results within budgetary constraints.Was this helpful?
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$5,000+Undisclosed10 - 49Melbourne, Australia
Services provided
50% Call Center Services30% Sales Outsourcing20% Customer Service OutsourcingLeadCallers is an answering service. Their team is located in Melbourne, Australia and focuses on Call Center Services and Sales Outsourcing.
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Undisclosed$150 - $199 / hr10 - 49Taringa, Australia
Services provided
50% IT Managed Services20% IT Strategy Consulting10% Call Center Services +2 services10% Cloud Consulting & SI10% CybersecuritySee all 1 projectsManaged Solutions offers comprehensive IT services, including computer procurement, software management, and off-site backup and server maintenance. Reviews highlight their exceptional service quality, rapid response times, and specialized expertise in computers. Clients appreciate their professional approach and ability to resolve issues efficiently, even under tight deadlines.
Industry Experience
Managed Solutions has demonstrated significant expertise primarily in the business services sector, particularly for CPA firms. Clients have praised their exceptional IT management, quick response times, and specialized knowledge, leading to minimal infrastructure issues and cost savings. The overall sentiment is highly positive, indicating that Managed Solutions is a reliable partner for businesses seeking comprehensive IT solutions, particularly in finance-related industries.
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Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients express high satisfaction with Managed Solutions' cost-effectiveness and value for money. One long-term client noted spending $30,000–$40,000 annually and emphasized that their investment has been 'entirely worth the money' due to excellent service and quick response times. The firm's specialization was highlighted as a significant advantage over competitors, contributing to a reliable infrastructure and minimal issues. Overall, clients feel they receive exceptional value relative to their investment.Was this helpful?
See All Locations (2)Taringa, Australia
7/180 Moggill Rd
Taringa, Australia 406816 - 20
1300626765
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UndisclosedUndisclosed10 - 49Wheelers Hill, Australia
Services provided
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Undisclosed< $25 / hr50 - 249Epping, Australia
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80% Call Center Services20% Customer Service OutsourcingCDM Direct is a North Sydney, Australia-based call center service. Their services include Call Center Services and Customer Service Outsourcing.
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42% Customer Service Outsourcing32% Call Center Services16% Sales Outsourcing +1 service10% Back Office OutsourcingLaunched in 2002, OneContact is a large Customer Service Outsourcing company. Their services include Customer Service Outsourcing and Call Center Services.
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40% Customer Service Outsourcing35% Call Center Services25% Back Office OutsourcingLaunched in 2002, Contact 121 is a Customer Service Outsourcing company. The team focuses on Customer Service Outsourcing and Call Center Services and is based in Adelaide, Australia.
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UndisclosedUndisclosed250 - 999Sydney, Australia
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40% Back Office Outsourcing40% Customer Service Outsourcing20% AccountingGBSS is a Back Office Outsourcing company launched in 2010. The team specializes in Back Office Outsourcing and Customer Service Outsourcing.
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$1,000+$25 - $49 / hr10 - 49Lane Cove West, Australia
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60% Customer Service Outsourcing30% Call Center Services10% Back Office OutsourcingYour Phones Covered is a Customer Service Outsourcing company. They focus on Customer Service Outsourcing and Call Center Services and are in Lane Cove West, Australia.
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$1,000+$25 - $49 / hr250 - 999Melbourne, Australia
Services provided
50% Customer Service Outsourcing25% HR Consulting25% TranscriptionCustomer Service Outsourcing company Startek Australia was launched in 1995. The team offers Customer Service Outsourcing and Transcription and is located in Melbourne, Australia.
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UndisclosedUndisclosed2 - 9Richmond, Australia
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60% Sales Outsourcing10% Call Center Services10% Content Marketing +2 services10% Event Marketing10% Social Media MarketingSee all 1 projectsSalesPond offers lead generation services by providing outsourced Business Development Representatives (BDRs) for both full and part-time roles. Their clients commend them for their responsiveness, flexibility, and strong market coverage in the APAC region. Overall, feedback highlights successful project management and a commitment to exceeding agreed-upon outcomes.
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$1,000+< $25 / hr10 - 49Brisbane City, Australia
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$1,000+$100 - $149 / hr50 - 249Banyo, Australia
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80% Call Center Services5% Direct Marketing5% Market Research +2 services5% Other Marketing5% Social Media MarketingImperatif Call Centre Partners, an answering service, is in Banyo, Australia. The team focuses on Call Center Services and Direct Marketing.
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Undisclosed< $25 / hr50 - 249Broadmeadows, Australia
Services provided
35% Back Office Outsourcing35% Graphic Design30% Sales OutsourcingCross Angle is a midsize graphic design company founded in 2008. Their team offers Graphic Design and Back Office Outsourcing.
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$1,000+$25 - $49 / hr10 - 49Melbourne, Australia
Services provided
50% Call Center Services25% Customer Service Outsourcing25% Sales OutsourcingI3R Outsourcing is a small Melbourne, Australia-based call center company. The team provides Call Center Services and Sales Outsourcing.
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$1,000+$25 - $49 / hr10 - 49Heidelberg West, Australia
Services provided
40% Back Office Outsourcing35% Customer Service Outsourcing15% Call Center Services +1 service10% Sales OutsourcingBack Office Outsourcing company TMC was established in 1974. The team specializes in Back Office Outsourcing and Customer Service Outsourcing.
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$1,000+< $25 / hr50 - 249New Farm, Australia
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100% Back Office OutsourcingLinked VA, a Back Office Outsourcing company, was launched in 2021. The agency focuses on Back Office Outsourcing.
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$1,000+$25 - $49 / hr10 - 49Chatswood, Australia
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100% Call Center ServicesServiced offices International, a call center company, is in Chatswood, Australia. Their services include Call Center Services.
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$5,000+$50 - $99 / hr10 - 49Sydney, Australia
Services provided
50% Sales Outsourcing30% Marketing Strategy20% Direct MarketingSales Outsourcing company Gen Leads was established in 2011. The team offers Sales Outsourcing and Marketing Strategy and is located in Sydney, Australia.
Read moreMore responsive than most other service providers
Get in TouchGen Leads is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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$1,000+< $25 / hr10 - 49Chatswood, Australia
Services provided
35% Back Office Outsourcing35% Customer Service Outsourcing30% Finance & Accounting Outsourcing (FAO)Zenith Outsourcing is a Back Office Outsourcing company. The Chatswood, Australia-based company was launched in 2010. Their team provides Back Office Outsourcing and Customer Service Outsourcing.
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UndisclosedUndisclosed50 - 249Ashmore, Australia
Services provided
50% Business Consulting50% Sales OutsourcingBusiness2sell is a Business Consulting and Sales Outsourcing company. In Ashmore, Australia, the team specializes in Business Consulting and Sales Outsourcing.
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Ability to Deliver considers three criteria:
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List of the Top 8 Australia BPO Services
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UndisclosedUndisclosed2 - 9Queens Park, Australia
Ability to deliver
23.7/40.016.2/20 Reviews1/10 Clients & Experience6.5/10 Market PresenceService focus
100% Back Office Outsourcing -
$10,000+$50 - $99 / hr10 - 49Mascot, Australia
Ability to deliver
29.4/40.017.8/20 Reviews6.2/10 Clients & Experience5.3/10 Market PresenceService focus
50% Back Office Outsourcing50% Other -
$5,000+$50 - $99 / hr10 - 49Melbourne, Australia
Ability to deliver
29.4/40.016.4/20 Reviews8.1/10 Clients & Experience4.9/10 Market PresenceService focus
30% Back Office Outsourcing70% Other -
$1,000+Undisclosed2 - 9Miranda, Australia
Ability to deliver
28.9/40.016.4/20 Reviews6.1/10 Clients & Experience6.4/10 Market PresenceService focus
35% Back Office Outsourcing65% Other -
$5,000+$50 - $99 / hr2 - 9Turramurra, Australia
Ability to deliver
31.7/40.015.2/20 Reviews7.9/10 Clients & Experience8.6/10 Market PresenceService focus
10% Back Office Outsourcing90% Other -
$1,000+< $25 / hr2 - 9Smeaton Grange, Australia
Ability to deliver
22.8/40.015.8/20 Reviews1.9/10 Clients & Experience5.2/10 Market PresenceService focus
100% Back Office Outsourcing -
UndisclosedUndisclosed50 - 249Sydney, Australia
Ability to deliver
26.5/40.016.4/20 Reviews4.5/10 Clients & Experience5.6/10 Market PresenceService focus
25% Back Office Outsourcing75% Other -
$5,000+$50 - $99 / hr10 - 49Pymble, Australia
Ability to deliver
22/40.016.2/20 Reviews1.8/10 Clients & Experience4/10 Market PresenceService focus
90% Back Office Outsourcing10% Other -
$25,000+Undisclosed50 - 249Manly Vale, Australia
Ability to deliver
9.2/40.00/20 Reviews3.7/10 Clients & Experience5.5/10 Market PresenceService focus
100% Back Office Outsourcing -
UndisclosedUndisclosed10 - 49Frenchs Forest, Australia
Ability to deliver
11.8/40.00/20 Reviews5.8/10 Clients & Experience6/10 Market PresenceService focus
100% Back Office Outsourcing -
$5,000+Undisclosed2 - 9Potts Point, Australia
Ability to deliver
26/40.016.2/20 Reviews4.2/10 Clients & Experience5.6/10 Market PresenceService focus
10% Back Office Outsourcing90% Other -
$100,000+$300+ / hr10 - 49Morningside, Australia
Ability to deliver
25.5/40.016.2/20 Reviews4.4/10 Clients & Experience4.9/10 Market PresenceService focus
10% Back Office Outsourcing90% Other -
UndisclosedUndisclosed250 - 999The Rocks, Australia
Ability to deliver
21/40.016.4/20 Reviews0/10 Clients & Experience4.6/10 Market PresenceService focus
20% Back Office Outsourcing80% Other -
$250,000+$25 - $49 / hr1,000 - 9,999West Perth, Australia
Ability to deliver
6.4/40.00/20 Reviews0/10 Clients & Experience6.4/10 Market PresenceService focus
100% Back Office Outsourcing -
$10,000+$25 - $49 / hr1,000 - 9,999Surry Hills, Australia
Ability to deliver
6.1/40.00/20 Reviews0/10 Clients & Experience6.1/10 Market PresenceService focus
83% Back Office Outsourcing17% Other -
$1,000+$25 - $49 / hr10,000+Englewood, CO
Ability to deliver
6/40.00/20 Reviews0/10 Clients & Experience6/10 Market PresenceService focus
100% Back Office Outsourcing -
$10,000+$50 - $99 / hr10 - 49Sydney, Australia
Ability to deliver
22.6/40.018/20 Reviews0/10 Clients & Experience4.6/10 Market PresenceService focus
20% Back Office Outsourcing80% Other -
UndisclosedUndisclosed2 - 9Sydney, Australia
Ability to deliver
24.3/40.016.2/20 Reviews3.6/10 Clients & Experience4.6/10 Market PresenceService focus
10% Back Office Outsourcing90% Other -
$5,000+Undisclosed10 - 49Scoresby, Australia
Ability to deliver
20.2/40.015.6/20 Reviews0/10 Clients & Experience4.6/10 Market PresenceService focus
30% Back Office Outsourcing70% Other -
$5,000+$50 - $99 / hr10 - 49Melbourne, Australia
Ability to deliver
8.4/40.00/20 Reviews2.9/10 Clients & Experience5.5/10 Market PresenceService focus
100% Back Office Outsourcing -
$10,000+< $25 / hr250 - 999Brighton, Australia
Ability to deliver
4.9/40.00/20 Reviews0/10 Clients & Experience4.9/10 Market PresenceService focus
80% Back Office Outsourcing20% Other -
$50,000+$200 - $300 / hr10 - 49Darlinghurst, Australia
Ability to deliver
23.2/40.016.2/20 Reviews2.1/10 Clients & Experience5/10 Market PresenceService focus
10% Back Office Outsourcing90% Other -
$1,000+$200 - $300 / hr2 - 9Dee Why, Australia
Ability to deliver
21.3/40.016.4/20 Reviews0/10 Clients & Experience4.9/10 Market PresenceService focus
20% Back Office Outsourcing80% Other
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