Top BPO Companies in Australia

Ratings Updated: July 16, 2026

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Featured

What are Featured Providers?
Hugo Inc.

5.0 28 reviews
Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves Australia

Services provided

25% Customer Service Outsourcing

20% Call Center Services

15% Back Office Outsourcing +4 services

10% Content Moderation Services

10% Data Annotation Services

10% Finance & Accounting Outsourcing (FAO)

10% Sales Outsourcing

Hugo Inc. | Top CX Provider is an outsourcing company specializing in customer experience (CX) and support services. The company consistently receives high praise for its effective project management and adaptability, with 100% of reviewers noting the team's ability to seamlessly integrate into existing operations. Approximately 70% of the feedback highlights the company's impressive cultural fit and commitment to quality, with measurable outcomes like increased efficiency and customer satisfaction.

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Reviews mention Exceptional results
Clients have reported exceptional results from Hugo Inc., highlighting their ability to significantly enhance content delivery speed and accuracy. One client noted that they can now produce content three times faster with nearly 100% accuracy, while also improving their support capabilities for livestreams. The onboarding process was notably efficient, taking less than three weeks. Overall, feedback emphasizes Hugo's outstanding work quality and strong organizational skills, with no suggested areas for improvement.

Customer Service Outsourcing for Gaming Company

5.0 Aug 22, 2023

Collaborating with a team that consistently went above and beyond our expectations has been an absolute pleasure. Hugo's remarkable service, flexibility, and dependability position them as an exceptional partner. We extend our gratitude for their vital role in enabling our timely deliveries and eagerly anticipate the continuation of this fruitful partnership.
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Multilingual Customer Support for Beverage Company

5.0 Aug 22, 2023

They seamlessly implemented strategies that significantly reduced our response times, ensuring that our valued customers never had to wait long for assistance. Whether it was through email, chat, or phone, their skilled agents were always ready to provide swift and accurate solutions to our customers' inquiries. This level of responsiveness not only improved customer satisfaction but also showcased their commitment to delivering exceptional service.
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Scaling & QA Services for Media Company

5.0 Aug 23, 2023

We can now push out content 3X faster with almost 100% accuracy on all of our content through audio and video. We’ve also enhanced our support capabilities to be able to respond to comments in livestreams almost instantaneously across all regions. From the moment we engaged with Hugo it felt very natural. They’re very organized and have clearly done this for a lot of great brands. As soon as we started working with them, we were onboarded and up and running in less than 3 weeks which I did not expect.
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Industry Experience

Hugo Inc. has received positive feedback across several industries, including Financial Services, eCommerce, Automotive, Gaming, Information Technology, and Advertising. Clients commend their expertise in customer support, operational efficiency, and capacity augmentation. In Financial Services, they excelled in enhancing customer success and reducing churn. In eCommerce, their contributions led to significant revenue growth and streamlined operations. The sentiment leans favorable, showcasing Hugo's adaptability and effectiveness, making them suitable for projects in sectors requiring robust customer engagement and operational support.
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Media Information technology Financial services eCommerce Automotive Food & Beverages Software Environmental Services Advertising & marketing Gaming

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Average Project Cost Breakdown

$50,000 to $199,999 (7) $200,000 to $999,999 (6) $10,000 to $49,000 (2)

What Clients Have Said
Clients commend Hugo Inc. for providing excellent value for money, consistently noting their competitive pricing and effective service delivery. One client highlighted their selection due to 'good value for cost,' while another emphasized the '80% improvement in efficiency compared to in-house hiring.' Overall sentiment reflects satisfaction with the cost-effectiveness of their services, as multiple reviews underscore how Hugo's partnership has led to significant operational improvements without excessive expenditure.
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United States (9) Kenya (3) France (1) Netherlands (1) United Arab Emirates (1) England (1)

This provider is fluent in 54 languages:

Mandarin

English

Spanish

Arabic

Bengali

Hindi

Russian

Portuguese

Japanese

German

Javanese

Korean

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This provider is available in 38 time zones:

Colombia Time (COT)

Near East Time (NET)

Middle East Time (MET)

China Taiwan Time (CTT)

Gulf Standard Time (GST)

Brazil Eastern Time (BET)

Greenwich Mean Time (GMT)

India Standard Time (IST)

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Connext

5.0 7 reviews
Premier Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves Australia

Services provided

30% Customer Service Outsourcing

30% Finance & Accounting Outsourcing (FAO)

20% Back Office Outsourcing +1 service

20% IT Staff Augmentation

Connext is a versatile outsourcing agency providing call center, accounting, and business process management services. Reviews indicate a strong focus on client alignment, effective recruitment, and seamless integration into clients' workflows, with over 85% of feedback emphasizing their impressive hiring speed and communication. Clients appreciate their proactive approach and dedication to long-term partnerships, although some suggest enhanced employee training.

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Reviews mention Proactive
Connext Global Solutions has received positive feedback regarding their proactive approach, particularly highlighted by a CEO who noted their ability to swiftly mobilize resources during the COVID-19 pandemic without service interruption. Clients commend Connext for their integrity and responsiveness, consistently demonstrating a commitment to enhancing processes and communication. Overall, the sentiment reflects a strong appreciation for their proactive support in addressing client needs and challenges.

Staff Augmentation for Accounting Management Firm

5.0 Dec 17, 2021

We have enjoyed working with Connext and have developed a deep relationship with the company. As with any business relationships we encounter obstacles. However, with Connext, they are always proactive, fair, and show a great deal of integrity in our interactions. When COVID hit, they were able to mobilize and get all the computers to our resources' homes so that there was no interruption in services. They have continued to be proactive in helping us add resources during the pandemic.
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Industry Experience

Connext has demonstrated expertise across multiple industries, including Arts & Entertainment, Financial Services, Business Services, Real Estate, and IT. Clients commend their effective call center services, streamlined accounting processes, and dependable recruitment strategies, leading to improved operational efficiency and customer satisfaction. Overall sentiment is positive, highlighting their proactive communication and commitment to long-term partnerships, making them a strong candidate for businesses seeking reliable outsourcing solutions in these sectors.
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Arts, entertainment & music Financial services Software Business services Other Industry Real estate

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Average Project Cost Breakdown

$10,000 to $49,000 (1)

What Clients Have Said
Clients have consistently noted that Connext offers strong value for money, with one reviewer highlighting their 'pricing fit our budget' and another emphasizing the 'cost, expertise, and long-term partnership' they provide. Many clients reported significant improvements in operational efficiency and reduced workloads, indicating that the services received justified their investment. Overall, the sentiment is positive, with clients appreciating the balance of cost and quality in Connext's offerings.
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Honolulu, Hawaii (3) Denver, Colorado (1) Mechanicsville, Virginia (1) Trevose, Pennsylvania (1)

This provider is fluent in 2 languages:

English

Spanish

This provider is available in 7 time zones:

Hawaii Standard Time (HST)

Alaska Standard Time (AKST)

Central Standard Time (CST)

Eastern Standard Time (EST)

Pacific Standard Time (PST)

Phoenix Standard Time (PNT)

Mountain Standard Time (MST)

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Select VoiceCom

4.8 9 reviews
Premier Verified

$5,000+

< $25 / hr

1,000 - 9,999

Serves Australia

Services provided

30% Call Center Services

30% Customer Service Outsourcing

10% Back Office Outsourcing +3 services

10% Finance & Accounting Outsourcing (FAO)

10% IT Staff Augmentation

10% Sales Outsourcing

Select VoiceCom is a customer service and sales outsourcing company praised for its ability to enhance client operations through effective team staffing and management. Across reviews, 100% highlight their exemplary project management and communication, often going above expectations. Approximately 85% of reviews mention their cultural alignment and responsiveness, while results include increased sales, customer satisfaction, and overall efficiency.

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Reviews mention Easy to work with
Clients consistently describe Select VoiceCom as easy to work with, highlighting their open communication and responsiveness. One client noted, 'their team has been amazing to work with,' appreciating the honest feedback exchange. Another remarked on their 'personalized approach' and willingness to adapt, stating they are 'very easy to speak to.' Overall, the sentiment reflects a strong alignment in culture and values, contributing to a collaborative and effective partnership.

Recruitment Services for Financial Services Company

4.5 Oct 17, 2025

We have found SVC an extremely well organized and communicative team. They respond within 24 hours and have been very open to suggestions, needs, or requests to make the process work for everyone involved. We love their personalized approach, very easy to speak to, honor what they say they are going to do and are open minded to change.
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Industry Experience

Select VoiceCom exhibits strong capabilities across various industries, including Media, Business Services, Advertising & Marketing, Pharmaceuticals, Financial Services, and Legal. Clients commend their reliability, project management, and the ability to deliver measurable results, such as increased sales and improved customer service. Overall, feedback suggests a positive sentiment, particularly in the Financial Services and Legal sectors, where their attention to quality and client needs is highlighted as a key strength.
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Media Business services Advertising & marketing Pharmaceuticals Other industries Legal Financial services

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Average Project Cost Breakdown

$10,000 to $49,000 (2) $50,000 to $199,999 (2) $1,000,000 to $9,999,999 (2) $200,000 to $999,999 (1)

What Clients Have Said
Clients express a strong sentiment regarding Select VoiceCom's cost-effectiveness and value for money, often highlighting it as a key reason for their selection. One client noted it offered 'good value for cost,' and another mentioned the 'high ratings' and 'great culture fit' that justified their investment. Overall, feedback indicates that Select VoiceCom consistently delivers results that exceed expectations, making them a reliable partner for various business needs.
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United States (7) Australia (1)

This provider is fluent in 1 language:

English

This provider is available in 1 time zone:

Eastern Standard Time (EST)

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Crowd Box Pty Ltd

5.0 10 reviews

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Premier Verified

$10,000+

$50 - $99 / hr

10 - 49

Sydney, Australia

Services provided

40% Demand Generation Marketing

20% Content Marketing

20% Marketing Strategy +1 service

20% Sales Outsourcing

Crowd Box Pty Ltd is a lead generation and sales development company that excels in delivering effective appointment setting and pipeline development services. Their reviews highlight a consistent track record of success, with 100% of clients praising their proactive and structured project management, and 80% noting their strong communication and adaptability. Crowd Box Pty Ltd is commended for aligning their services with client goals, resulting in impressive conversion rates and significant pipeline growth.

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Reviews mention Innovative
Clients have praised Crowd Box Pty Ltd for their innovative approach, particularly in integrating AI and automation into lead generation, which is often viewed as a traditional field. One client highlighted the 'refreshing' new perspective Crowd Box brings, noting their effectiveness in aligning with expectations and proactively addressing challenges. Overall, the sentiment reflects a strong appreciation for their innovative solutions and adaptability in supporting unique business needs.

SDR Services & Lead Gen for Go-To-Market Engineering Agency

5.0 Jul 11, 2025

The innovation that Crowd Box Pty Ltd brings from an AI perspective is impressive. The lead generation space is quite traditional, but Crowd Box brings a new lens to the industry, which is refreshing. Moreover, they come up with solutions when something isn't working, and they've been proactive in helping us understand our ICP and how to position our product.
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3 of 3 reviews are 5 stars

$10,000 – $49,000 avg. project cost

Reviewed 3 times in the past 6 months
In the past six months, clients have praised Crowd Box Pty Ltd for their effective lead generation and appointment setting services, resulting in significant pipeline growth. Feedback highlights strong project management, with timely deliveries and clear communication, particularly noting Jack Waddell's exceptional support. Clients reported impressive outcomes, including $190K in pipeline generation and consistent delivery of qualified leads. Suggestions for improvement include deeper integration with sales follow-up and the use of multi-channel touchpoints, indicating a commitment to ongoing optimization.
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Industry Experience

Crowd Box Pty Ltd has demonstrated significant expertise in the Information Technology sector, with clients praising their lead generation and appointment-setting capabilities. Feedback highlights their strong communication and project management, yielding measurable pipeline growth and qualified leads. Additionally, they have served clients in Advertising & Marketing, where their tailored strategies and content creation improved engagement and conversion rates. Overall, sentiment is highly favorable across these industries, making Crowd Box a suitable choice for companies seeking to enhance their sales and marketing efforts.
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Advertising & marketing Manufacturing IT Services Information technology

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Average Project Cost Breakdown

$10,000 to $49,000 (6) Less than $10,000 (1)

What Clients Have Said
Client feedback on Crowd Box Pty Ltd highlights their strong value for money and competitive pricing. One client noted that their pricing fit within budget and provided good value, while another emphasized the substantial return on investment, generating $750K in pipeline from a $50K engagement. Overall sentiment is positive, with multiple clients expressing satisfaction with the quality of leads and the effectiveness of the services relative to costs, further confirming their alignment with client expectations.
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Top Virtual Assistant

5.0 72 reviews
Premier Verified

$1,000+

Undisclosed

50 - 249

Sydney, Australia

Services provided

30% Back Office Outsourcing

30% Content Writing Services

10% Accounting +3 services

10% Call Center Services

10% Search Engine Optimization

10% Social Media Marketing

Top Virtual Assistant is a premier service provider offering comprehensive virtual assistant solutions, such as handling customer inquiries, managing schedules, and supporting administrative tasks. Reviews reflect a 100% positive feedback rate, highlighting their professionalism, reliability, and efficiency. Clients commend their ability to improve organizational efficiency and enhance customer communication, with over 75% noting significant improvements in operational workflows and response times.

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2 of 2 reviews are 5 stars

$10,000 – $49,000 avg. project cost

Reviewed 2 times in the past 6 months
In recent reviews, clients praised Top Virtual Assistant for their professionalism, efficiency, and strong communication skills. A towing service noted improved response times and organized customer communication, while a repair service highlighted faster inquiry responses and increased scheduled appointments. Both clients emphasized the reliability of the team and their ability to handle tasks proactively. Overall sentiment is highly positive, with only minor suggestions for improvement regarding onboarding processes.
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United States (14) Canada (7) Australia (1) England (1)

This provider is available in 37 time zones:

Colombia Time (COT)

Near East Time (NET)

Middle East Time (MET)

China Taiwan Time (CTT)

Gulf Standard Time (GST)

Brazil Eastern Time (BET)

Greenwich Mean Time (GMT)

India Standard Time (IST)

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Sydney, Australia

1 Martin Place
Sydney, Australia 2000
2 - 5

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Featured

What are Featured Providers?
TECHSPEED INC

4.9 18 reviews
Premier Verified

$1,000+

< $25 / hr

50 - 249

Serves Australia

Services provided

30% Back Office Outsourcing

25% Call Center Services

25% Content Moderation Services +1 service

20% Customer Service Outsourcing

TECHSPEED INC is a data management and business process outsourcing company, providing services such as data entry, content management, and market research. Client feedback highlights their adaptability, professionalism, and ability to meet deadlines, with 100% of reviews noting their excellent communication and project management skills. No areas for improvement were mentioned, reflecting a strong satisfaction rate across diverse industries.

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Reviews mention Reasonable pricing
Clients have praised TechSpeed LLC for their reasonable pricing, noting it as a key factor in their decision-making. For instance, one client highlighted the need for 'top-of-the-line' development at 'minimal cost,' and ultimately found TechSpeed's pricing to be competitive. The delivery of projects on time combined with their value proposition has led to ongoing partnerships, reflecting an overall positive sentiment regarding their pricing strategy.

Data Entry & Mobile App Dev for Boutique Design Firm

5.0 Dec 17, 2018

TechSpeed delivered the projects on time with competitive pricing. Both clients have signed on for more projects with us based on the results we delivered.
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2 of 2 reviews are 5 stars

Unknown avg. project cost

Reviewed 2 times in the past 6 months
Recent reviews for TECHSPEED INC highlight a strong overall sentiment of satisfaction among clients. One client praised their professionalism and adaptability, noting that they exceeded expectations in data management tasks for a WordPress site. Another client commended the company for delivering comprehensive election information with speed and accuracy, surpassing competitors. Communication was consistently described as easy and responsive, with no significant areas for improvement identified.
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Average Project Cost Breakdown

Less than $10,000 (6) $10,000 to $49,000 (5)

What Clients Have Said
Clients consistently highlight TECHSPEED INC's competitive pricing and value for money. One client noted their selection was influenced by the 'good value for cost,' while another emphasized that pricing fit their budget. Overall sentiment reflects satisfaction, with clients appreciating the combination of quality service and timely delivery at reasonable rates. Many reviews indicate that TECHSPEED INC exceeded expectations, reinforcing their reputation as a cost-effective partner for various data-related projects.
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United States (16) Canada (1)

This provider is fluent in 1 language:

English

This provider is available in 1 time zone:

Pacific Standard Time (PST)

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MarKam Solutions

5.0 9 reviews
Premier Verified

$1,000+

< $25 / hr

50 - 249

Serves Australia

Services provided

30% Call Center Services

20% Customer Service Outsourcing

20% IT Managed Services +2 services

20% Sales Outsourcing

10% Back Office Outsourcing

MarKam Solutions is a versatile outsourcing provider specializing in technical support, sales, operations, and customer service. Across multiple reviews, clients commend their professional management, alignment with company values, and ability to meet budget constraints. With over 90% positive feedback, MarKam Solutions is praised for their adaptability, responsiveness, and the strategic impact on metrics such as customer satisfaction and sales growth.

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Reviews mention Communicative
Clients consistently commend MarKam Solutions for their strong communication skills and adaptability. Feedback highlights their structured and detail-oriented approach, with one client noting their 'professional and on point' communication style. Another client emphasized their 'excellent communication skills' and ability to maintain open, transparent dialogue. Overall, the sentiment is overwhelmingly positive, with clients appreciating their responsiveness and tailored solutions that meet specific project needs.

Call Center Services for Logistics & Supply Chain Company

5.0 Nov 7, 2024

They were very structured and detail-oriented in their approach, always making data-driven decisions to support the needs of the business. Communication was professional and on point and they were very adaptive and responsive. Their in-depth industry knowledge, data-driven approach, and adaptability to the business's ever-changing needs were impressive.
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Sales & Customer Service Outsourcing for Transportation Co

5.0 Sep 9, 2024

Every deliverable was met on a timely and professional manner. Attention to detail and excellent communication skills between our company and MarKam were impressive. Their ability to apply industry leading strategies for continuous improvement was notable.
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Call Center Services & Customer Service for Cybersecurity Co

5.0 Nov 6, 2025

The KPIs and SLAs contractual agreements highlighted their open, transparent, and direct communication. The management was highly professional, able to understand our needs and adapt themselves to tailor the solutions that work best for us. MarKam Solutions showed a very personal approach with attention to our company and project.
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Industry Experience

MarKam Solutions has demonstrated expertise across various sectors, including Advertising & Marketing, Supply Chain & Logistics, Manufacturing, Transportation, and Information Technology. Clients commend their ability to enhance operational efficiency, boost sales, and improve customer satisfaction. The overall sentiment is highly positive, particularly within Supply Chain & Logistics, where they provided significant cost reductions and revenue growth. Their strengths lie in adaptability, effective communication, and a strong understanding of industry-specific needs, making them a suitable partner across these diverse fields.
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Advertising & marketing Information technology Supply Chain, Logistics, and Transport Manufacturing Transportation

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Average Project Cost Breakdown

$50,000 to $199,999 (3) $10,000 to $49,000 (1) $200,000 to $999,999 (1)

What Clients Have Said
Clients consistently praised MarKam Solutions for their competitive pricing and excellent value for money. One client highlighted that their pricing fit the budget while providing a 'good value for cost.' Another noted a 35% decrease in labor costs while meeting sales goals, emphasizing affordability without sacrificing quality. Overall, feedback reflects strong satisfaction with cost-effectiveness, suggesting that MarKam Solutions delivers substantial value relative to their fees.
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United States (4) Bulgaria (3) England (1)

This provider is fluent in 10 languages:

Arabic

English

Dutch

German

Romanian

Spanish

Swedish

Russian

Portuguese

Italian

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TDCX

4.8 12 reviews
Verified

$100,000+

Undisclosed

10,000+

Serves Australia

Services provided

50% Customer Service Outsourcing

20% Sales Outsourcing

10% Business Consulting +2 services

10% Call Center Services

10% Content Moderation Services

TDCX is a prominent business process outsourcing (BPO) company that specializes in providing global quality evaluations, customer support, and scalable operations solutions across various sectors such as hospitality, social media, fintech, and e-commerce. Clients frequently praise TDCX for their agility, reliability, and exceptional communication skills, with a focus on collaborative and innovative problem-solving approaches. Approximately 95% of feedback highlights their ability to consistently exceed expectations and deliver high-quality service, with numerous clients noting their impressive capacity for scaling operations without compromising quality. Some areas for improvement mentioned include exploring more competitive costing and flexible remote work options. Overall, TDCX maintains a strong reputation as a reliable and effective partner in enhancing customer experience and operational efficiency.

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Reviews mention Professional
The overall sentiment regarding TDCX's professionalism is highly positive. Clients commend their ability to adapt quickly to changing demands and deliver on promises. A Lenovo EMEA sales manager noted a significant 8% improvement in customer satisfaction linked to TDCX's professionalism and understanding of customer needs. Furthermore, the dedicated operations manager was praised for providing valuable insights and supporting workforce management, contributing to the successful collaboration and operational excellence.

Call Center Services for Tech Company

5.0 Jun 16, 2021

Customer satisfaction is also an important factor. TDCX has contributed year-over-year (YoY), from 2020 to 2021, to an 8% improved customer satisfaction rating across the criteria of professionalism, understanding customer needs, and product knowledge. That’s a huge improvement for us overall.
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Call Center Services for Tech Company

5.0 Jun 16, 2021

From our experience, I can only share good feedback from an operational point of view. We have a dedicated operations manager who serves our needs and can deep-dive into numbers. He supports the workforce and gives good insights into numbers we hadn’t previously looked at to improve processes further together.
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Call Center Services for Tech Company

5.0 Jun 16, 2021

TDCX delivers what they promise and exceeds results, even with difficult constraints. When we worked remotely, they also had to find solutions for their employees. They ensure future success for our business by delivering an exceptional customer experience.
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Industry Experience

TDCX demonstrates strong capabilities across various industries, including Hospitality & Leisure, Social Networking, Financial Services, Food & Beverages, Software, Consumer Products, Retail, and IT Services. Feedback emphasizes their agility, innovative problem-solving, and exceptional communication. Clients commend their ability to scale operations while maintaining high service quality, particularly in customer support and risk assessment. Overall sentiment is positive, with notable strengths in fostering partnerships, operational excellence, and a dedication to enhancing customer experience.
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Hospitality & leisure Social Networking Financial services Food & Beverages Software Consumer Products Retail IT Services

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Average Project Cost Breakdown

$1,000,000 to $9,999,999 (2) $200,000 to $999,999 (1) $10,000,000 + (1)

What Clients Have Said
Clients have expressed a generally positive sentiment regarding TDCX's cost and value for money. Feedback highlights their ability to deliver high-quality services while maintaining competitive pricing, as noted by a vendor manager who emphasized TDCX's best value in terms of cost and quality. However, some clients suggested that pricing could be more competitive. Overall, TDCX is regarded as a reliable partner that provides significant value, often exceeding expectations in service delivery.
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Singapore (7) Germany (1) Spain (1) United States (1)

This provider is available in 32 time zones:

Near East Time (NET)

Middle East Time (MET)

China Taiwan Time (CTT)

Brazil Eastern Time (BET)

Greenwich Mean Time (GMT)

India Standard Time (IST)

Japan Standard Time (JST)

Midway Islands Time (MIT)

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Task Virtual

5.0 65 reviews
Premier Verified

$1,000+

< $25 / hr

50 - 249

Sydney, Australia

Services provided

40% Back Office Outsourcing

20% Sales Outsourcing

20% Search Engine Optimization +2 services

10% Call Center Services

10% Data Annotation Services

Task Virtual is a versatile outsourcing company providing SEO, administrative, and customer support services. Across their reviews, 100% of clients highlighted their responsiveness and adaptability, with many noting their ability to integrate seamlessly into existing operations. Clients predominantly praised their project management skills and the positive impact on operational efficiency, with 90% expressing satisfaction with their professionalism and commitment to delivering quality work.

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3 of 3 reviews are 5 stars

Less than $10,000 avg. project cost

Reviewed 3 times in the past 6 months
Recent reviews of Task Virtual highlight strong client satisfaction, particularly regarding their operational support and adaptability. Clients noted significant improvements in areas such as SEO content management, patient communication, and administrative efficiency. One client praised their seamless integration into existing workflows, while another emphasized their responsiveness and professionalism in healthcare interactions. Overall, the sentiment is overwhelmingly positive, with only minor suggestions for enhanced strategic planning and onboarding documentation.
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Industry Experience

Task Virtual has demonstrated expertise across various industries, particularly in Information Technology, Healthcare, Consumer Products, Financial Services, Education, and Marketing. Clients consistently highlight their ability to streamline operations, enhance customer communication, and optimize administrative workflows, resulting in improved efficiency and client satisfaction. Overall sentiment is highly positive, especially in IT and healthcare, where their nuanced understanding of industry-specific challenges has led to significant operational improvements.
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Business services Arts, entertainment & music Information technology Advertising & marketing Beauty & Cosmetics IT Services Healthcare Legal Financial services Consumer products & services Education

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United States (7) Canada (4) Australia (1) Germany (1) Ireland (1) England (1)

This provider is fluent in 7 languages:

English

Spanish

French

Bengali

Hindi

Panjabi

Sindhi

This provider is available in 12 time zones:

Middle East Time (MET)

India Standard Time (IST)

Central European Time (CET)

Central Standard Time (CST)

Eastern European Time (EET)

Eastern Standard Time (EST)

Pacific Standard Time (PST)

Australia Central Time (ACT)

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Illicium

4.8 22 reviews
Verified

$10,000+

$50 - $99 / hr

10 - 49

Mascot, Australia

Services provided

50% Sales Outsourcing

20% Corporate Training & Coaching

20% HR Outsourcing +1 service

10% Marketing Strategy

Illicium is a strategic consulting firm specializing in sales, recruitment, and market research. They have consistently received positive feedback, with 100% of reviewers praising their responsiveness and project management. Clients appreciate Illicium's ability to deliver tailored solutions on time, with highlights including quick response times, effective communication, and alignment with client values and goals.

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Reviews mention Great project management
Clients consistently praised Illicium for their exceptional project management skills. For instance, one client noted that Illicium kept everything on track, delivering results on time and demonstrating responsiveness to needs. Another client highlighted their punctuality in meeting deadlines for key deliverables, while a third emphasized their effective communication throughout the project. Overall, the sentiment reflects strong satisfaction with Illicium's ability to manage projects efficiently and responsively.

Business Consulting & Sales Outsourcing for Software Co

5.0 May 2, 2024

Illicium's project management was exceptional, keeping everything on track and delivering results on time. They delivered a comprehensive outsourced sales solution, from recruitment to project management, that drove significant results and exceeded expectations. They were also incredibly responsive to our needs, consistently exceeding expectations with their clear communication and willingness to adapt to our specific requirements.
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Market Research, Demand Gen & Sales for Cybersecurity Co

5.0 Nov 10, 2022

Illicium’s project management is very good. They use HubSpot to track progress and provide us with weekly reports. Moreover, they’re very efficient at scheduling meetings and identifying the interested parties for each one to avoid wasting time. They handle all of the meetings for us.
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Outbound Sales Support for Digital Products Consulting Co.

5.0 Aug 4, 2022

Illicium’s project management was very good. Their communication about what they were doing at all times was great, and they were on point regarding meeting deadlines and staying within budget. We used a Google spreadsheet to share information and had phone calls to catch up.
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Call Center & Lead Generation Services for Digital Mktg Co

5.0 Jun 27, 2023

Illicium demonstrated excellent project management throughout our collaboration. They consistently delivered items on time, ensuring that the project progressed smoothly and stayed on schedule. Deadlines for key deliverables, such as customer profiling, value proposition refinement, customer list creation, and outreach strategy development, were met punctually.
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Industry Experience

Illicium has demonstrated expertise across various industries, including Information Technology, Energy & Natural Resources, eCommerce, Advertising & Marketing, and Supply Chain. Clients commend their effective project management, responsiveness, and results-driven approach, particularly in developing sales strategies and lead generation. Overall sentiment is positive, with notable strengths in IT and marketing sectors, making them a strong fit for businesses looking to enhance their sales processes and market outreach.
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eCommerce Software Consulting Supply Chain, Logistics, and Transport Energy & natural resources Information technology IT Services Advertising & marketing

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Average Project Cost Breakdown

Less than $10,000 (8) $10,000 to $49,000 (6) $50,000 to $199,999 (2)

What Clients Have Said
Illicium is frequently recognized for its competitive pricing and overall value for money. Clients appreciate that their pricing aligns with project budgets, as noted by multiple reviewers who highlighted the 'good value for cost' and 'pricing fit our budget.' The sentiment is overwhelmingly positive, with clients noting effective project management and timely deliverables, which further enhances perceived value. Overall, clients find Illicium's services to yield strong returns on investment, making them a preferred choice for various business needs.
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Australia (17) United States (2) Philippines (1) England (1)

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Hexaware Technologies

Not yet reviewed
Verified

Undisclosed

Undisclosed

10,000+

Sydney, Australia

Services provided

20% AI Development

20% IT Managed Services

15% IT Strategy Consulting +6 services

10% Application Management & Support

10% Back Office Outsourcing

10% Cloud Consulting & SI

5% Custom Software Development

5% Cybersecurity

5% ERP Consulting and SI

Established in 1990, Hexaware Technologies is a large Woodbridge Township, New Jersey-based IT managed services company. Their team specializes in IT managed services and Artificial Intelligence.
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Sydney, Australia

Level 26, Suite 26 and 24 44 Market Street Sydney, NSW Australia 2000
Sydney, Australia 2000
21 - 30

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Matchboard

5.0 1 review

Undisclosed

Undisclosed

2 - 9

Queens Park, Australia

Services provided

50% Call Center Services

50% Customer Service Outsourcing

Matchboard is a company specializing in providing tailored call center solutions, with a strong emphasis on handling niche markets such as veterinary clinics. Reviewers consistently highlight their exceptional knowledge and professionalism, resulting in effective management of over 100 missed calls monthly. Matchboard's expertise is praised by 100% of reviewers, though some note the challenge of ensuring empathetic interactions with sensitive clients.

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Industry Experience

Matchboard has demonstrated notable expertise in the healthcare industry, specifically in veterinary services. Their performance has been praised for providing effective overflow call center solutions, improving client communication, and increasing call handling capacity. Feedback emphasizes their professionalism and extensive knowledge of contact center operations, contributing to a significant reduction in missed calls. Overall sentiment in the healthcare sector is highly positive, indicating Matchboard's capability in enhancing service delivery and client care.
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Healthcare

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Average Project Cost Breakdown

Less than $10,000 (1)

What Clients Have Said
Clients have expressed high satisfaction with Matchboard's cost-effectiveness and value for money. One client highlighted that the service prevented over 100 missed calls monthly, attributing significant value to the company's expertise and professionalism. Another noted that Matchboard's thorough understanding of call center needs helped avoid poor supplier matches, emphasizing that the investment was worthwhile. Overall sentiment reflects that Matchboard delivers strong returns on investment through tailored services and exceptional support.
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Pointer Strategy

5.0 6 reviews

$5,000+

$50 - $99 / hr

10 - 49

Melbourne, Australia

Services provided

50% Recruiting

30% Sales Outsourcing

20% Corporate Training & Coaching

Pointer Strategy is a company specializing in outbound sales services, offering tech sales training, cold email campaigns, and lead generation. Across their reviews, clients highlight their effectiveness, with a 200% increase in decision-maker conversations and improved sales pipelines. Approximately 100% of reviewers praise their responsiveness, professionalism, and tailored strategies, with no significant areas for improvement identified.

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Reviews mention Transparent
Clients have consistently praised Pointer Strategy for their transparency and openness throughout the project. One client noted, "They let you see everything and hid nothing," highlighting the company's commitment to clear communication and accessibility. Additionally, the responsiveness of the team, likened to being part of the client's own team, reinforces the positive sentiment regarding their transparent approach. Overall, feedback indicates a strong appreciation for Pointer Strategy's transparent practices in project management.

Email Marketing for Software Company

5.0 Jun 12, 2023

Openness and transparency. They let you see everything and hid nothing. their response rate is also impressive.
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1 of 1 reviews is 5 stars

$50,000 – $199,999 avg. project cost

Reviewed 1 time in the past 6 months
In recent reviews, clients have praised Pointer Strategy for their effective training solutions and impressive project management. One client noted a 200% increase in conversations with decision-makers, leading to double the closed deals weekly. The team was commended for their quick communication and high-quality presentations. Overall, feedback indicates strong satisfaction with their services, with no significant areas for improvement identified.
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Average Project Cost Breakdown

$10,000 to $49,000 (2) $50,000 to $199,999 (1)

What Clients Have Said
Clients consistently express satisfaction with Pointer Strategy's pricing and the value received for their investment. Feedback highlights that their pricing fits various budgets and offers good value for the cost. One client noted that Pointer Strategy's services led to a 200% increase in conversations and closed deals, while another emphasized the significant boost in their sales pipeline. Overall, the sentiment is highly positive, with clients appreciating the alignment of costs with the results delivered.
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Australia (3) United States (2)

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Featured

What are Featured Providers?
Remote Team Solutions

5.0 24 reviews
Premier Verified

Undisclosed

Undisclosed

250 - 999

Serves Australia

Services provided

30% Staffing

10% Back Office Outsourcing

10% Call Center Services +5 services

10% Customer Service Outsourcing

10% Employer of Record (EOR) Services

10% Finance & Accounting Outsourcing (FAO)

10% IT Staff Augmentation

10% Recruitment Process Outsourcing

Remote Team Solutions is a staffing and recruitment company that excels in sourcing and managing remote employees across various industries. With approximately 90% positive feedback from reviewers, clients frequently praise their ability to find great talent and their supportive project management approach. Notably, around 40% of reviewers highlight their cultural fit and alignment with company values as standout features.

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Reviews mention Flexible
Clients consistently highlight Remote Team Solutions' flexibility in addressing their unique needs. One client noted, "they are accessible and willing to be as flexible as we require," while another emphasized their ability to adapt during the recruitment process, stating, "Pedro helped us find exactly who we needed because we were very particular about the role." Overall, the sentiment reflects a strong appreciation for the company's responsiveness and commitment to personalized service.

Remote Employee Recruitment for Digital Mktg & Web Dev Co

5.0 Aug 10, 2023

Time and time again, Remote Team Solutions proved their commitment to our success. Their prompt and clear communication, coupled with their flexibility in accommodating our specific requirements, created an experience that was truly personalized. It's evident that they prioritize building strong, lasting partnerships with their clients.
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HR Services for IT Consulting Firm

5.0 Aug 29, 2022

They actually listen and present great solutions. They are accessible and willing to be as flexible as we require. I talked with many outsourcing companies, but RTS stands out by a lot since I can see how happy their workers actually are, and how they feel an actual part of our company, not just numbers.
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Recruitment Solutions for Real Estate Company

5.0 Oct 18, 2021

For the customer success manager role, we had a few candidates who were interviewed who weren’t the right fit for the position we were looking for. When we had to narrow it down, Pedro helped us find exactly who we needed because we were very particular about the role. Overall, we continue to work with him because he’s flexible and understanding.
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1 of 2 reviews are 5 stars

$50,000 – $199,999 avg. project cost

Reviewed 2 times in the past 6 months
Recent client feedback for Remote Team Solutions indicates a strong positive sentiment, highlighting their effective talent acquisition and project management. One client noted an increased close rate and praised their responsiveness, particularly mentioning team member Gustavo. Another client lauded the quick issuance of policies while maintaining quality, appreciating the autonomy in managing their team. Areas for improvement mentioned include a tendency to rush the hiring process, though overall satisfaction with their services was evident.
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Industry Experience

Remote Team Solutions has received positive feedback across various industries, including Home Services, Insurance, Legal, Advertising & Marketing, and Software. Clients commend their exceptional talent acquisition, project management, and ability to enhance customer experiences. Notably, in Home Services and Insurance, they improved sales and policy issuance timelines, respectively. Legal clients appreciated the quality of executive assistants, while in Advertising & Marketing, they effectively supported recruitment. The overall sentiment reflects a strong cultural fit and responsiveness, making them a suitable partner for diverse projects.
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Insurance Software Legal Other Industry Construction Human Resources Media Advertising & marketing Retail Business services Real estate Food & Beverages IT Services

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United States (19) Ireland (1) Mexico (1) New Zealand (1) England (1)

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B2B Leads

5.0 3 reviews

$1,000+

Undisclosed

2 - 9

Miranda, Australia

Services provided

40% Demand Generation Marketing

35% Sales Outsourcing

15% Social Media Marketing +1 service

10% Direct Marketing

B2B Leads is a lead generation company specializing in creating targeted LinkedIn outreach campaigns. Overall, 100% of the feedback is positive, with clients highlighting their excellent project management, tailored communication, and effective lead generation strategies. Approximately 67% of reviewers appreciated the cultural fit and value for cost.

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Reviews mention Communicative
Clients have consistently praised B2B Leads for their excellent communication skills. One review highlighted that the team kept the client updated throughout the project and provided timely reminders for follow-ups, showcasing a proactive approach. Additionally, the feedback noted that their communication style was tailored and non-intrusive, aligning well with the client's business needs. Overall, the sentiment regarding their communicative abilities is overwhelmingly positive, indicating a strong alignment with client expectations.

Digital Marketing for HR Consulting Company

5.0 Sep 5, 2023

Their communication was excellent, and they kept me up to date all of the time, let me know when I needed to follow up on responses, gave me a great excel sheet to track all of my progress. Communication approach, they were not 'salesy' with their script drafting and the messaging was perfectly tailored to my business and style.
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Industry Experience

B2B Leads has demonstrated strong expertise in lead generation across various industries, notably in consulting and outsourced human resources. Clients from these sectors commended their effective LinkedIn outreach strategies, resulting in significant client acquisition and revenue growth. The overall sentiment is highly positive, with an emphasis on B2B Leads' understanding of client needs, excellent communication, and systematic project management. Their ability to tailor strategies to specific business styles makes them a suitable partner for companies seeking to enhance their sales pipeline.
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Consulting Human Resources

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Average Project Cost Breakdown

$10,000 to $49,000 (2)

What Clients Have Said
Clients have consistently praised B2B Leads for their exceptional value relative to cost. One reviewer noted a 'good value for cost' and highlighted a money-back offer that alleviated initial concerns. Another client emphasized achieving a high return on investment, stating, 'my ROI is much higher than their cost.' Overall, the sentiment is overwhelmingly positive, with clients expressing satisfaction regarding the quality of service and measurable outcomes, indicating strong value for the investment made.
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Melbourne, Australia (1) Brisbane, Australia (1) Sydney, Australia (1)

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365 Digital Consulting

4.7 9 reviews

$5,000+

$50 - $99 / hr

2 - 9

Turramurra, Australia

Services provided

15% AI Agents

15% Unified Communications Consulting & SI

10% AI Consulting +8 services

10% CRM Consulting and SI

10% Custom Software Development

10% Document Digitization & Management

10% ECM Consulting and SI

5% AI Development

5% Cloud Consulting & SI

5% Generative AI

5% Robotics Process Automation

365 Digital Consulting is a digital solutions provider specializing in custom software development and system integrations, particularly with platforms like SharePoint, Xero, and Microsoft CRM. The company receives overwhelmingly positive feedback, with 100% of reviewers praising their project management skills and adaptability. Clients consistently highlight their effective communication and willingness to exceed expectations, though some suggest improvements in vision alignment and technical demonstrations.

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Industry Experience

365 Digital Consulting has demonstrated expertise across multiple industries, including Energy & Natural Resources, Information Technology, and Environmental Services. Clients praised their strong project management, clear communication, and ability to deliver tailored software solutions that enhance operational efficiency. Overall sentiment is positive, highlighting their resourcefulness and customer-centric approach, making them a suitable partner for businesses seeking custom software development and CRM integration.
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Information technology Construction Nonprofit Consulting Healthcare Environmental Services Energy & natural resources

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Average Project Cost Breakdown

$10,000 to $49,000 (6) Less than $10,000 (3)

What Clients Have Said
Clients have consistently praised 365 Digital Consulting for their competitive pricing and value for money. One client highlighted a significant cost reduction by opting for a custom software solution, noting savings of approximately $650 monthly compared to third-party alternatives. Another client appreciated the reasonable fees with no hidden costs, stating that 365 Digital Consulting provided impressive service without seeking additional charges despite project scope changes. Overall, sentiment regarding cost and value is highly positive, with multiple clients emphasizing the firm's commitment to delivering quality solutions at fair prices.
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More responsive than most other service providers

365 Digital Consulting is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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Australia (3) Canada (2) England (2) Ireland (1)

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Turn Key Receptionist

4.9 8 reviews

$1,000+

< $25 / hr

2 - 9

Smeaton Grange, Australia

Services provided

80% Call Center Services

20% Customer Service Outsourcing

Turn Key Receptionist is a professional company specializing in phone answering, cold calling, and lead generation services. Overall, the company has received overwhelmingly positive feedback, with clients praising their professionalism, communication, and customer empathy. Approximately 100% of the reviewers highlighted the team's effectiveness in maintaining a seamless workflow and the positive experience provided to their clients. The company is commended for its ability to align with client values and adapt quickly to feedback.

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Reviews mention Proactive
Clients have expressed a highly positive sentiment regarding the proactive nature of Turn Key Receptionist. One client noted that the receptionists, specifically Cassie and Mandy, were 'very helpful and friendly and proactive,' contributing to a seamless workflow. The ability to receive notifications via email and SMS further exemplifies their proactive approach in managing appointments and inquiries, ensuring that clients feel well-served without added stress.

Receptionist Service for Professional Hypnotherapist

5.0 Jan 30, 2021

The customer service ladies, Cassie and Mandy are very helpful and friendly and proactive. They are really lovely.
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Industry Experience

Turn Key Receptionist has demonstrated expertise across various industries, including healthcare (remedial therapy, nutrition), recruitment services, security solutions, and advertising. Clients commend their efficient call handling, professionalism, and ability to provide a friendly customer experience. The overall sentiment is positive, particularly in the healthcare and recruitment sectors, where their impact on client engagement and operational efficiency is notable. They are well-suited for businesses seeking reliable receptionist services that prioritize customer satisfaction and effective communication.
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Advertising & marketing Human Resources Consumer Products Other Industry Healthcare

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Average Project Cost Breakdown

Less than $10,000 (3) $10,000 to $49,000 (2)

What Clients Have Said
Clients consistently highlight Turn Key Receptionist's competitive pricing and strong value for money. One director noted, 'Pricing fits our budget,' emphasizing affordability without sacrificing quality. Another client appreciated their 'good value for cost,' reflecting satisfaction with the services rendered. Overall sentiment indicates that the company effectively delivers quality service within budgetary constraints, making them a preferred choice among various businesses.
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hammerjack

5.0 2 reviews

Undisclosed

Undisclosed

50 - 249

Sydney, Australia

Services provided

30% Accounting

30% Finance & Accounting Outsourcing (FAO)

15% Back Office Outsourcing +4 services

10% Call Center Services

5% CRM Consulting and SI

5% IT Managed Services

5% Other IT Consulting and SI

hammerjack is a business process outsourcing (BPO) company specializing in providing skilled virtual assistants and executive support at competitive prices. Reviews indicate a 100% positive sentiment, highlighting their responsiveness, quality of candidates, and alignment with client values, with no areas for improvement mentioned. Approximately 50% of reviewers commend the exceptional candidate quality and cost-effectiveness.

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Reviews mention Timely
Clients have expressed a highly positive sentiment regarding hammerjack's timeliness. One reviewer noted that candidates were delivered on time and relevant to their needs, while another highlighted the company's ability to hire a qualified Executive Assistant within a short timeframe. The team's responsiveness and attentiveness throughout the process further reinforced their commitment to timely service. Overall, clients appreciate hammerjack's efficiency in meeting deadlines without compromising quality.

Staffing Services for Recruitment Marketplace

5.0 Aug 8, 2023

The team was very responsive and attentive during the entire process. Candidates were delivered on time and were all very relevant.
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Industry Experience

Hammerjack has successfully provided services across the Advertising & Marketing and Human Resources industries. Clients commend their expertise in administrative support and talent acquisition, noting exceptional candidate quality and seamless workflow management. The overall sentiment is highly positive, with strengths highlighted in staff competency and responsiveness. Organizations seeking reliable administrative assistance or executive recruitment may find Hammerjack to be a fitting partner.
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Human Resources Advertising & marketing

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Average Project Cost Breakdown

Less than $10,000 (1)

What Clients Have Said
Clients generally express high satisfaction with hammerjack's cost and value for money. One reviewer highlighted the company's ability to provide skilled resources at an 'agreeable cost,' emphasizing good value relative to pricing. Another noted the seamless service and competency of staff, reinforcing the perception of quality despite competitive pricing. Overall, clients appreciate the balance of affordability and high-quality service, with no significant areas for improvement mentioned.
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Salesdeck

5.0 1 review

$5,000+

$50 - $99 / hr

10 - 49

Pymble, Australia

Services provided

90% Sales Outsourcing

10% Email Marketing

Salesdeck is a lead generation and telemarketing company specializing in identifying and acquiring new business partners for technology hardware companies. The company received overwhelmingly positive feedback, with 100% of the reviewers praising their professionalism, timely delivery, and effective project management. Clients noted their seamless communication and consistently high-quality services, with no areas for improvement identified.

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Industry Experience

Salesdeck has demonstrated notable expertise in the IT Services sector, particularly in outbound telemarketing and lead generation. Clients have highlighted their professionalism, timely project delivery, and effective communication. The overall sentiment is highly positive, emphasizing Salesdeck's ability to meet success criteria and provide quality services. This makes them a strong candidate for organizations within IT Services seeking to enhance their outreach and partner acquisition efforts.
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IT Services

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Average Project Cost Breakdown

$10,000 to $49,000 (1)

What Clients Have Said
Salesdeck is perceived as a valuable partner, with clients noting their professionalism and timely delivery of services. One client reported an investment of $32,500, emphasizing that Salesdeck met established success criteria while staying within budget. Overall, the sentiment indicates strong satisfaction with the cost-to-value ratio, as the services provided were deemed high-quality and effective, leading to a recommendation for future collaborations.
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Forrest Marketing Group

Not yet reviewed

$25,000+

Undisclosed

50 - 249

Manly Vale, Australia

Services provided

50% Customer Service Outsourcing

40% Sales Outsourcing

10% Call Center Services

Forrest Marketing Group is a Customer Service Outsourcing company. The company is headquartered in Manly Vale, Australia. Their team provides Customer Service Outsourcing and Sales Outsourcing.
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Telemarketing Professionals

5.0 1 review

Undisclosed

Undisclosed

10 - 49

Frenchs Forest, Australia

Services provided

50% Sales Outsourcing

25% Call Center Services

25% Customer Service Outsourcing

Telemarketing Professionals offers appointment setting services to help grow client bases. Their engagement is praised for producing regular appointments and demonstrating a strong return on investment. Clients have expressed satisfaction with the effectiveness of the workflow and have recommended their services to others, highlighting the company's impressive performance.

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Sydney Digital Agency

5.0 4 reviews

$5,000+

Undisclosed

2 - 9

Potts Point, Australia

Services provided

15% Pay Per Click

15% Search Engine Optimization

10% Advertising +6 services

10% Content Marketing

10% Sales Outsourcing

10% Social Media Marketing

10% UX/UI Design

10% Web Design

10% Web Development

Sydney Digital Agency specializes in web design, development, and digital marketing solutions, demonstrating a strong commitment to client satisfaction. With 100% positive feedback from reviewers, the agency is praised for its efficiency, professionalism, and exceptional customer service. Clients frequently commend Farhad for his dedication and effective communication. Notably, 75% of reviews highlight the agency's ability to exceed expectations and deliver personalized solutions.

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Reviews mention Customized support
Clients have praised Sydney Digital Agency for their customized support, noting the hands-on and highly responsive nature of their team. One director highlighted SDA's ability to deliver a bespoke solution tailored to specific business needs, resulting in outstanding outcomes. The collaboration with key personnel, such as the technical and creative directors, further emphasized the agency's commitment to understanding and addressing unique project requirements. Overall sentiment reflects strong satisfaction with the personalized support received.

Targeted Lead Generation Services for Property Dev Company

5.0 Mar 15, 2021

SDA appealed to me as they were reputed to be hands-on and highly responsive. I found this to be true in my dealings with them. SDA delivered a highly effective bespoke solution to our very particular business needs.
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Industry Experience

Sydney Digital Agency has demonstrated expertise across various industries, including Beauty & Cosmetics, Retail, Healthcare, and Real Estate. Clients commend their exceptional communication, timely project delivery, and tailored solutions. Feedback highlights the agency's strength in website design, SEO, and lead generation, leading to significant business impact. Overall, clients express high satisfaction and recommend the agency for projects in these sectors, particularly for businesses seeking personalized and effective digital solutions.
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Beauty & Cosmetics Retail Healthcare Real estate

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Average Project Cost Breakdown

Less than $10,000 (3) $50,000 to $199,999 (1)

What Clients Have Said
Clients have consistently praised Sydney Digital Agency for their value for money, highlighting their cost-effectiveness and exceptional service. One client noted the agency's honesty and competitive pricing as key factors in their selection. Another emphasized the personal attention received, including support during weekends, which added to the perceived value. Overall, feedback indicates a strong sentiment of satisfaction with the quality of work relative to the costs incurred, with no significant complaints regarding pricing.
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Metrix

5.0 2 reviews

$100,000+

$300+ / hr

10 - 49

Morningside, Australia

Services provided

25% E-Commerce Development

20% Web Development

15% Mobile App Development +4 services

10% Custom Software Development

10% Document Digitization & Management

10% Low/No Code Development

10% Other Application Development

Metrix is a digital solutions company specializing in website development and marketing strategies. They received overwhelmingly positive feedback, with clients noting a 400% increase in leads and a 150% rise in sales. Reviewers consistently praised their agile project management and effective communication, with 100% highlighting ease of collaboration and satisfaction with the results.

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Reviews mention Great project management
Clients have consistently praised Metrix for their excellent project management capabilities. One managing director noted their 'precise and easy to deal with' approach, highlighting the effective use of agile methodologies and communication tools such as Trello. The collaborative nature of the project management process fostered transparency and engagement, contributing to a significant increase in sales by 150% over the past year. Overall, client sentiment regarding Metrix's project management is overwhelmingly positive.

E-Commerce Development for Sportswear Company

5.0 Jun 16, 2022

They used an agile approach throughout the project and communicated every aspect of the development at every stage. We used Trello and a few comm tools. Project management was precise and easy to deal with.
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Industry Experience

Metrix has demonstrated expertise in the construction and retail industries, with clients reporting substantial improvements in lead generation (400% increase) and sales (150% increase) following their website redesigns and marketing strategies. Reviewers highlight their agile project management, effective communication, and personalized service as key strengths. Overall, Metrix is well-regarded in both sectors, making them a suitable partner for companies seeking impactful digital solutions.
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Construction Retail

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Average Project Cost Breakdown

$50,000 to $199,999 (2)

What Clients Have Said
Clients consistently express satisfaction with Metrix's pricing relative to the value received, highlighting significant outcomes such as a 400% increase in leads and a 150% boost in sales after project completion. Feedback notes the company's effective project management and communication, reinforcing the perception of good value for money. Overall, clients feel that Metrix delivers quality services that align well with their investment, demonstrating a strong return on their financial commitment.
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OutForce

5.0 1 review

Undisclosed

Undisclosed

250 - 999

The Rocks, Australia

Services provided

20% Back Office Outsourcing

20% HR Outsourcing

20% IT Staff Augmentation +2 services

20% Recruitment Process Outsourcing

20% Staffing

OutForce is a recruitment company specializing in finding and vetting accounting and bookkeeping talent. The reviews highlight a 100% positive experience, with clients praising their efficiency, excellent talent pool, and seamless process management. OutForce is noted for its agility and alignment with client values, consistently exceeding expectations in delivering high-quality talent quickly.

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Industry Experience

OutForce demonstrates exceptional proficiency in the business services sector, particularly in accounting and taxation. Clients have praised their ability to efficiently source and vet talent, leading to successful team integrations and improved compliance outcomes. The overall sentiment reflects strong satisfaction with their responsiveness and agile project management. This expertise positions OutForce as a valuable partner for companies seeking reliable offshore talent in accounting and related fields.
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Business services

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Average Project Cost Breakdown

What Clients Have Said
Clients have consistently praised the company's pricing as fitting their budgets while delivering good value for the cost. One reviewer highlighted that OutForce was selected due to its competitive pricing and high ratings, noting it provided excellent talent and a seamless process. Overall, the sentiment reflects a strong appreciation for the cost-effectiveness of their services, with clients expressing satisfaction in the outcomes achieved relative to the investment made.
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More responsive than most other service providers

OutForce is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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TSA Group

Not yet reviewed

$250,000+

$25 - $49 / hr

1,000 - 9,999

West Perth, Australia

Services provided

65% Customer Service Outsourcing

20% Call Center Services

15% Sales Outsourcing

TSA Group, a Customer Service Outsourcing company, was launched in 1997. The firm provides Customer Service Outsourcing and Call Center Services.
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Unity4

Not yet reviewed

$10,000+

$25 - $49 / hr

1,000 - 9,999

Surry Hills, Australia

Services provided

57% Call Center Services

16% Customer Service Outsourcing

10% Sales Outsourcing +5 services

4% Conversion Optimization

4% Marketing Strategy

4% Translation

3% Email Marketing

2% Digital Strategy

Unity4 is a call center. The Surry Hills, Australia-based team specializes in Call Center Services and Customer Service Outsourcing.
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TTEC

Not yet reviewed

$1,000+

$25 - $49 / hr

10,000+

Melbourne, Australia

Services provided

50% Call Center Services

50% Customer Service Outsourcing

TTEC is a phone answering service and Customer Service Outsourcing company founded in 1982. Their team provides Call Center Services and Customer Service Outsourcing.
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Melbourne, Australia

Level 12, 460 Bourke Street
Melbourne, Australia 3000
More than 5k

+61.3.9697.2400

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Bhimian

5.0 6 reviews

Undisclosed

Undisclosed

2 - 9

Sydney, Australia

Services provided

30% Business Consulting

15% Advertising

15% Branding +5 services

10% Marketing Strategy

10% Sales Outsourcing

10% Web Design

5% AI Development

5% Search Engine Optimization

Bhimian is a consulting and advisory firm that specializes in business monetization and marketing strategies. With 100% positive feedback, clients praise their personal engagement, prompt communication, and commitment to delivering value. Bhimian effectively supports business growth, impressing clients with tailored consultations and timely execution of deliverables.

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Reviews mention Communicative
Bhimian has received overwhelmingly positive feedback regarding their communication. Clients noted their promptness, organization, and professionalism during meetings. One client highlighted their consultant's willingness to accommodate urgent requests, even conducting a meeting from their car. This level of dedication and commitment to client needs has been particularly impressive, reinforcing the company's strong communicative approach. Overall, the sentiment surrounding their communication practices is very favorable.

Advertising & Business Consultation for Education Company

5.0 Mar 2, 2023

The communication, each time I wanted an unscheduled meeting urgently my consultant would always make the time and space to have an impromptu meeting. I distinctly remember my consultant pulling over on the road and doing a meeting in his car because of the urgency of my meeting. I have a lot of respect for their dedication and commitment to their customers.
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Industry Experience

Bhimian has demonstrated expertise in the Education and Social Networking industries. In Education, they excelled in creating marketing strategies for tutoring businesses, resulting in increased organic customer engagement. Their strengths in Social Networking include providing monetization advice for an event management company, leading to significant growth in active membership. Overall, clients appreciate their efficient communication and commitment to project success, making Bhimian a strong fit for businesses seeking growth in these sectors.
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Social Networking Education

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Average Project Cost Breakdown

Less than $10,000 (1)

What Clients Have Said
Clients have expressed strong satisfaction with Bhimian's cost-effectiveness and overall value for money. One client noted, 'Good value for cost' while another remarked on the impressive dedication and commitment of the team, indicating that the pricing aligns well with the quality of service received. Additionally, a client humorously suggested that Bhimian could have charged more, highlighting their perception of the services as underpriced relative to the value delivered.
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Lead Express

4.8 2 reviews

$5,000+

Undisclosed

10 - 49

Scoresby, Australia

Services provided

20% Email Marketing

20% Sales Outsourcing

10% Call Center Services +8 services

10% Market Research

10% Pay Per Click

5% Content Marketing

5% Digital Strategy

5% Direct Marketing

5% Event Marketing

5% Marketing Strategy

5% Search Engine Optimization

Lead Express is a lead generation company that excels in building high-quality, executive-level prospects for various industries. The firm has received overwhelmingly positive feedback, with a notable 2400% ROI in one project and consistent praise for understanding client needs. Clients appreciate their proactive communication, strategic approach, and ability to secure several new business opportunities, though some suggest improvements in planning and transparency.

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Reviews mention Understands their clients' needs
Lead Express has received positive feedback regarding their understanding of client needs. A managing director noted their proactive approach, stating, "Lead Express knows and understands our business," and highlighting their continuous efforts to better comprehend the client's offerings. Clients appreciate their ability to eliminate disinterested prospects and deliver high-quality leads, reinforcing that Lead Express's commitment to understanding their business is a key factor in the ongoing partnership.

Lead Generation for Software Solutions Provider

4.5 Jun 24, 2021

Lead Express knows and understands our business. They reach out to prospects in the same manner that we would. Recently, they’ve once again expressed interest in better understanding our business, as well as a new solution we have, so that they can do a better job for us. This is one of the main reasons we continue the engagement with them.
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Industry Experience

Lead Express has demonstrated strong expertise in lead generation across various industries, notably in Advertising & Marketing and IT Services. Clients have praised their comprehensive end-to-end campaigns, which significantly boosted lead generation and established high-quality connections. The feedback highlights their ability to understand client needs and deliver impressive ROI, particularly in complex sectors such as Financial Services, Healthcare, and Oil & Gas. Overall, sentiment in these industries is positive, suggesting Lead Express is well-suited for businesses seeking effective lead generation solutions.
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IT Services Advertising & marketing

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Average Project Cost Breakdown

$50,000 to $199,999 (2)

What Clients Have Said
Lead Express is perceived as providing excellent value for money, with clients reporting significant returns on investment; one noted a 2400% ROI from their campaign. While the investment can be substantial, such as $115,000 AUD for a year-long project, clients feel the quality of leads and the depth of understanding of their business justify the costs. Overall, sentiment towards their pricing and value is highly positive, with clients appreciating the high-quality leads generated.
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Evolved Contact

Not yet reviewed

$5,000+

$50 - $99 / hr

10 - 49

Melbourne, Australia

Services provided

50% Call Center Services

50% Sales Outsourcing

Telephone answering service and Sales Outsourcing company Evolved Contact is headquartered in Melbourne, Australia. Launched in 2014, the team offers Call Center Services and Sales Outsourcing.
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Packleader BPO

Not yet reviewed

$10,000+

< $25 / hr

250 - 999

Brighton, Australia

Services provided

20% Back Office Outsourcing

20% Call Center Services

20% Customer Service Outsourcing +2 services

20% Market Research

20% Sales Outsourcing

Packleader BPO is a Market Research company. Launched in 2008, their team offers Market Research and Call Center Services.
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Axis Global Co Agency

5.0 1 review

$50,000+

$200 - $300 / hr

10 - 49

Darlinghurst, Australia

Services provided

15% Business Consulting

5% Branding

5% Content Marketing +15 services

5% Content Writing Services

5% Customer Service Outsourcing

5% Email Marketing

5% Graphic Design

5% HR Consulting

5% Logo

5% Recruiting

5% Sales Outsourcing

5% Search Engine Optimization

5% Social Media Marketing

5% Staffing

5% Video Marketing

5% Video Production

5% Web Design

5% Web Development

Axis Global Co Agency is a comprehensive branding, marketing, and web development company. Their client feedback is overwhelmingly positive, with 100% of reviewers highlighting their expertise in strategic campaigns and project management. The agency's responsiveness and ability to exceed expectations were frequently praised, with no negative aspects mentioned.

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Industry Experience

Axis Global Co Agency has demonstrated expertise primarily in the hairdressing sector, providing branding, marketing, and web development services. Clients noted their effective strategic marketing campaigns and ability to enhance customer engagement through improved online presence. The agency's strengths include excellent communication, adherence to deadlines, and a clear understanding of client needs, resulting in positive outcomes. Overall sentiment is highly favorable, making them a strong candidate for businesses in creative and marketing-driven industries.
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Other Industry

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Average Project Cost Breakdown

Less than $10,000 (1)

What Clients Have Said
Clients have expressed high satisfaction with Axis Global Co Agency's pricing and value for money. One client noted spending around $10,000 for comprehensive services, including branding and web development, and reported exceeding expectations and increased customer inquiries. The agency was praised for staying within budget and deadlines while providing clear communication. Overall, the sentiment reflects that clients perceive their investment as worthwhile, with no significant areas for improvement identified.
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Virtual Assistants Pakistan

5.0 2 reviews

$5,000+

$25 - $49 / hr

50 - 249

Melbourne, Australia

Services provided

20% Custom Software Development

10% Advertising

10% Call Center Services +6 services

10% Customer Service Outsourcing

10% Email Marketing

10% Marketing Strategy

10% Search Engine Optimization

10% Social Media Marketing

10% Web Development

Virtual Assistants Pakistan is a company providing reliable virtual support services, particularly excelling in compliance management. Reviews indicate a high level of professionalism and effective communication, with 100% of feedback being positive. Clients appreciate their smooth onboarding process and the noticeable positive impact on operations, continually recommending them for dependable virtual assistance.

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1 of 1 reviews is 5 stars

Unknown avg. project cost

Reviewed 1 time in the past 6 months
In recent reviews, clients have expressed high satisfaction with Virtual Assistants Pakistan, highlighting the smooth onboarding process and the professionalism of assigned virtual assistants. One client from Agate Home Care noted a significant positive impact on operations due to effective communication and diligent task execution. Overall, the sentiment is overwhelmingly positive, with no reported areas for improvement, indicating that the company is a dependable choice for virtual support.
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Industry Experience

Virtual Assistance Pakistan has garnered positive feedback primarily from the Home Services industry, specifically noted for their expertise in virtual assistance. Clients emphasize their professional, reliable, and detail-oriented service, which has significantly improved operational efficiency. The onboarding process is praised for its smoothness, while communication remains effective throughout projects. Overall sentiment in the Home Services sector is highly favorable, making this provider a strong candidate for organizations seeking dependable virtual support.
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Average Project Cost Breakdown

What Clients Have Said
Clients have expressed strong satisfaction with the overall value provided by Virtual Assistance Pakistan, highlighting their professionalism and reliability. One client noted, 'Their service has made a noticeable positive impact on our day-to-day operations,' indicating a robust return on investment. Additionally, the smooth onboarding process and effective communication were frequently praised, suggesting that the company's pricing is justified by the quality of service delivered.
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More responsive than most other service providers

Virtual Assistants Pakistan is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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Digital Instyle

5.0 1 review

$1,000+

$200 - $300 / hr

2 - 9

Dee Why, Australia

Services provided

20% Branding

20% Sales Outsourcing

20% Search Engine Optimization +2 services

20% Social Media Marketing

20% Web Development

Digital Instyle is an SEO and web development company praised for enhancing local visibility and website optimization. The company consistently meets KPIs and delivers projects on time, with 100% of reviewers highlighting their effective communication and alignment with client values. Clients appreciate their personalized approach and strong cultural fit, with no areas for improvement noted.

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Industry Experience

Digital Instyle has demonstrated strong expertise in the real estate industry, providing effective SEO solutions that enhance local visibility. Clients appreciate their alignment in values, strong communication, and timely delivery of projects. The overall sentiment reflects satisfaction with their services and a commitment to understanding client needs. Potential clients in the real estate sector may find Digital Instyle a suitable partner for enhancing online presence and achieving project goals.
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Real estate

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Average Project Cost Breakdown

What Clients Have Said
Clients have expressed satisfaction with the company's pricing, highlighting it as a good fit for their budget and providing great value for the cost. One client noted that Digital Instyle's pricing aligned well with their financial expectations while also appreciating the cultural fit and overall service quality. The sentiment reflects a positive perception of the company's cost-effectiveness and commitment to delivering results within budgetary constraints.
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Australia Diversity Care

Not yet reviewed

$1,000+

Undisclosed

10,000+

Saint Andrews, Australia

Services provided

50% Branding

50% Call Center Services

Australia Diversity Care is a branding firm and answering service launched in 2026. Based in Saint Andrews, Australia, the team specializes in Branding and Call Center Services.
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LeadCallers

Not yet reviewed

$5,000+

Undisclosed

10 - 49

Melbourne, Australia

Services provided

50% Call Center Services

30% Sales Outsourcing

20% Customer Service Outsourcing

LeadCallers is an answering service. Their team is located in Melbourne, Australia and focuses on Call Center Services and Sales Outsourcing.
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Managed Solutions

5.0 1 review

Undisclosed

$150 - $199 / hr

10 - 49

West Ipswich, Australia

Services provided

50% IT Managed Services

20% IT Strategy Consulting

10% Call Center Services +2 services

10% Cloud Consulting & SI

10% Cybersecurity

Managed Solutions is an IT services company specializing in comprehensive IT management, software solutions, and off-site backups. The feedback is overwhelmingly positive, highlighting their exceptional service, quick response times, and cost-saving measures. Notably, 100% of reviewers commend their specialization and reliability, affirming an excellent long-term partnership.

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Industry Experience

Managed Solutions has demonstrated significant expertise primarily in the business services sector, particularly for CPA firms. Clients have praised their exceptional IT management, quick response times, and specialized knowledge, leading to minimal infrastructure issues and cost savings. The overall sentiment is highly positive, indicating that Managed Solutions is a reliable partner for businesses seeking comprehensive IT solutions, particularly in finance-related industries.
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Business services

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Average Project Cost Breakdown

$200,000 to $999,999 (1)

What Clients Have Said
Clients express high satisfaction with Managed Solutions' cost-effectiveness and value for money. One long-term client noted spending $30,000–$40,000 annually and emphasized that their investment has been 'entirely worth the money' due to excellent service and quick response times. The firm's specialization was highlighted as a significant advantage over competitors, contributing to a reliable infrastructure and minimal issues. Overall, clients feel they receive exceptional value relative to their investment.
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Alltel Australia

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Wheelers Hill, Australia

Services provided

50% Customer Service Outsourcing

30% Call Center Services

10% Cybersecurity +1 service

10% IT Managed Services

Alltel Australia is a Customer Service Outsourcing company. They specialize in Customer Service Outsourcing and Call Center Services and are headquartered in Wheelers Hill, Australia.
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Work4you

Not yet reviewed

Undisclosed

< $25 / hr

50 - 249

Epping, Australia

Services provided

25% Back Office Outsourcing

25% Call Center Services

10% Business Consulting +4 services

10% Graphic Design

10% IT Managed Services

10% Sales Outsourcing

10% Web Design

Work4you, a phone answering service, is in Epping, Australia. They offer Call Center Services and Back Office Outsourcing.
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Insight Fundraising

Not yet reviewed

$5,000+

$50 - $99 / hr

50 - 249

Surry Hills, Australia

Services provided

60% Call Center Services

25% Sales Outsourcing

15% Market Research

Insight Fundraising is an answering service. They are in Surry Hills, Australia, and their services include Call Center Services and Sales Outsourcing.
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CDM Direct

Not yet reviewed

$1,000+

$25 - $49 / hr

250 - 999

North Sydney, Australia

Services provided

80% Call Center Services

20% Customer Service Outsourcing

CDM Direct is a North Sydney, Australia-based call center service. Their services include Call Center Services and Customer Service Outsourcing.
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Contact 121

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Adelaide, Australia

Services provided

40% Customer Service Outsourcing

35% Call Center Services

25% Back Office Outsourcing

Launched in 2002, Contact 121 is a Customer Service Outsourcing company. The team focuses on Customer Service Outsourcing and Call Center Services and is based in Adelaide, Australia.
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GBSS

Not yet reviewed

Undisclosed

Undisclosed

250 - 999

Sydney, Australia

Services provided

40% Back Office Outsourcing

40% Customer Service Outsourcing

20% Accounting

GBSS is a Back Office Outsourcing company launched in 2010. The team specializes in Back Office Outsourcing and Customer Service Outsourcing.
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Your Phones Covered

Not yet reviewed

$1,000+

$25 - $49 / hr

10 - 49

Lane Cove West, Australia

Services provided

60% Customer Service Outsourcing

30% Call Center Services

10% Back Office Outsourcing

Your Phones Covered is a Customer Service Outsourcing company. They focus on Customer Service Outsourcing and Call Center Services and are in Lane Cove West, Australia.
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CallForce

Not yet reviewed

$5,000+

$50 - $99 / hr

10 - 49

Moorabbin, Australia

Services provided

60% Call Center Services

40% Sales Outsourcing

CallForce is a phone answering service. The team offers Call Center Services and Sales Outsourcing and is located in Moorabbin, Australia and Bentleigh East, Australia.
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Startek Australia

Not yet reviewed

$1,000+

$25 - $49 / hr

250 - 999

Melbourne, Australia

Services provided

50% Customer Service Outsourcing

25% HR Consulting

25% Transcription

Customer Service Outsourcing company Startek Australia was launched in 1995. The team offers Customer Service Outsourcing and Transcription and is located in Melbourne, Australia.
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Outsourcey

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Richmond, Australia

Services provided

50% Back Office Outsourcing

50% Call Center Services

Outsourcey, an answering service company and Back Office Outsourcing company, was founded in 2024. The firm specializes in Call Center Services and Back Office Outsourcing.
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Real Leads

Not yet reviewed

$25,000+

$50 - $99 / hr

2 - 9

Pyrmont, Australia

Services provided

50% Call Center Services

50% Sales Outsourcing

Answering service company and Sales Outsourcing company Real Leads was launched in 2013. The team offers Call Center Services and Sales Outsourcing.
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SalesPond

4.5 1 review

$5,000+

$25 - $49 / hr

50 - 249

Sydney, Australia

Services provided

60% Sales Outsourcing

10% Call Center Services

10% Content Marketing +2 services

10% Event Marketing

10% Social Media Marketing

SalesPond offers lead generation services by providing outsourced Business Development Representatives (BDRs) for both full and part-time roles. Their clients commend them for their responsiveness, flexibility, and strong market coverage in the APAC region. Overall, feedback highlights successful project management and a commitment to exceeding agreed-upon outcomes.

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IVM Sourcing

Not yet reviewed

Undisclosed

< $25 / hr

10 - 49

Mount Lawley, Australia

Services provided

55% Back Office Outsourcing

20% Customer Service Outsourcing

10% Trucking +3 services

5% Call Center Services

5% Finance & Accounting Outsourcing (FAO)

5% Sales Outsourcing

IVM Sourcing is a Back Office Outsourcing company. Located in Mount Lawley, Australia, their team specializes in Back Office Outsourcing and Customer Service Outsourcing.
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Airan Australia Pty. Ltd.

Not yet reviewed

$1,000+

< $25 / hr

10 - 49

Brisbane City, Australia

Services provided

25% Back Office Outsourcing

25% Call Center Services

25% Custom Software Development +1 service

25% Document Digitization & Management

Airan Australia Pty. Ltd. Is a custom software development firm. Located in Brisbane City, Australia, their team offers Custom Software Development and Call Center Services.
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Imperatif Call Centre Partners

Not yet reviewed

$1,000+

$100 - $149 / hr

50 - 249

Banyo, Australia

Services provided

80% Call Center Services

5% Direct Marketing

5% Market Research +2 services

5% Other Marketing

5% Social Media Marketing

Imperatif Call Centre Partners, an answering service, is in Banyo, Australia. The team focuses on Call Center Services and Direct Marketing.
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Cross Angle

Not yet reviewed

Undisclosed

< $25 / hr

50 - 249

Broadmeadows, Australia

Services provided

35% Back Office Outsourcing

35% Graphic Design

30% Sales Outsourcing

Cross Angle is a midsize graphic design company founded in 2008. Their team offers Graphic Design and Back Office Outsourcing.
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TMC

Not yet reviewed

$1,000+

$25 - $49 / hr

10 - 49

Heidelberg West, Australia

Services provided

40% Back Office Outsourcing

35% Customer Service Outsourcing

15% Call Center Services +1 service

10% Sales Outsourcing

Back Office Outsourcing company TMC was established in 1974. The team specializes in Back Office Outsourcing and Customer Service Outsourcing.
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Linked VA

Not yet reviewed

$1,000+

< $25 / hr

50 - 249

New Farm, Australia

Services provided

100% Back Office Outsourcing

Linked VA, a Back Office Outsourcing company, was launched in 2021. The agency focuses on Back Office Outsourcing.
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Serviced offices International

Not yet reviewed

$1,000+

$25 - $49 / hr

10 - 49

Chatswood, Australia

Services provided

100% Call Center Services

Serviced offices International, a call center company, is in Chatswood, Australia. Their services include Call Center Services.
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Gen Leads

Not yet reviewed

$5,000+

$50 - $99 / hr

10 - 49

Sydney, Australia

Services provided

50% Sales Outsourcing

30% Marketing Strategy

20% Direct Marketing

Sales Outsourcing company Gen Leads was established in 2011. The team offers Sales Outsourcing and Marketing Strategy and is located in Sydney, Australia.
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More responsive than most other service providers

Gen Leads is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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List of the Top Australia BPO Services

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