Top BPO Companies in Melbourne

Ratings Updated: October 4, 2026

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Featured

What are Featured Providers?
Hugo Inc.

5.0 28 reviews

Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves Melbourne, Australia

Services provided

25% Customer Service Outsourcing

20% Call Center Services

15% Back Office Outsourcing +4 services

10% Content Moderation Services

10% Data Annotation Services

10% Finance & Accounting Outsourcing (FAO)

10% Sales Outsourcing

Hugo Inc. | Top CX Provider is an outsourcing company specializing in customer experience (CX) and support services. The company consistently receives high praise for its effective project management and adaptability, with 100% of reviewers noting the team's ability to seamlessly integrate into existing operations. Approximately 70% of the feedback highlights the company's impressive cultural fit and commitment to quality, with measurable outcomes like increased efficiency and customer satisfaction.

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Reviews mention Innovative
Clients frequently commend Hugo Inc. for their innovative approach to building high-performance remote client support teams, particularly in black communities. One reviewer highlighted their unique commitment to social impact and a nuanced customer support methodology, emphasizing Hugo's 10,000 hours of expertise. This blend of innovation and social responsibility, coupled with effective project management and timely delivery, underscores an overall positive sentiment towards Hugo's innovative solutions in digital marketing and operational efficiency.

Digital Marketing, SMM & SEO for Software Solutions Company

5.0 Dec 8, 2023

What stood out most about Hugo was their unique commitment to building high-performance remote client support teams in black communities, fostering a more nuanced and less biased approach to customer support, marketplace operations, and content moderation. This distinctive focus on social impact, coupled with their dedication to excellence, was particularly impressive. Their holistic approach, combining business goals with a commitment to social responsibility, showcased a unique blend of innovation, purpose, and effectiveness that set Hugo apart from other companies in the field.
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Industry Experience

Hugo Inc. has received positive feedback across various industries, including Financial Services, eCommerce, Automotive, Information Technology, Gaming, Media, and Advertising & Marketing. Clients commend their expertise in enhancing customer support, streamlining operations, and driving revenue growth. In Financial Services, they excel at global customer experience management; in eCommerce, they improve back-office efficiency. Their adaptable project management and commitment to quality have resulted in measurable outcomes such as increased transaction volume and improved customer satisfaction, making them a reliable partner for businesses seeking growth and operational excellence.
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Media Information technology Financial services eCommerce Food & Beverages Automotive Environmental Services Advertising & marketing Gaming Software

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Average Project Cost Breakdown

$50,000 to $199,999 (7) $200,000 to $999,999 (6) $10,000 to $49,000 (2)

What Clients Have Said
Clients consistently commend Hugo Inc. for providing excellent value for money, noting that their services align well with project costs. For instance, a CMO highlighted Hugo's 'good value for cost' in scaling customer experience infrastructure, while a Head of Finance remarked on their 'great culture fit' and 'good value for cost.' Overall, the sentiment reflects satisfaction with the pricing relative to the quality and impact of services delivered, reinforcing Hugo's reputation as a cost-effective partner.
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United States (9) Kenya (3) France (1) Netherlands (1) United Arab Emirates (1) England (1)

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Connext

5.0 7 reviews

Premier Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves Melbourne, Australia

Services provided

30% Customer Service Outsourcing

30% Finance & Accounting Outsourcing (FAO)

20% Back Office Outsourcing +1 service

20% IT Staff Augmentation

Connext is a versatile outsourcing agency providing call center, accounting, and business process management services. Reviews indicate a strong focus on client alignment, effective recruitment, and seamless integration into clients' workflows, with over 85% of feedback emphasizing their impressive hiring speed and communication. Clients appreciate their proactive approach and dedication to long-term partnerships, although some suggest enhanced employee training.

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Reviews mention Patient
Clients have expressed a highly positive sentiment regarding Connext's patient approach to project management. One reviewer noted their 'entrepreneurial, patient, people-focused' nature, highlighting their ability to maintain steady communication and adapt to client needs. This patience contributed to effective collaboration, as one client remarked that Connext was 'more on the ball' than their own team. Overall, the feedback underscores Connext's commitment to a thoughtful and measured engagement style.

IT Staff Augmentation for Payment Services Company

5.0 Nov 15, 2022

ConnextGlobal was more on the ball then we were. We had excellent back and forth communication. Again, we followed the lead the showed us. Entrepreneurial, patient, people-focused, steady, with great values.
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Industry Experience

Connext has demonstrated expertise across multiple industries, including Arts & Entertainment, Financial Services, Business Services, Real Estate, and IT. Clients commend their effective call center services, streamlined accounting processes, and dependable recruitment strategies, leading to improved operational efficiency and customer satisfaction. Overall sentiment is positive, highlighting their proactive communication and commitment to long-term partnerships, making them a strong candidate for businesses seeking reliable outsourcing solutions in these sectors.
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Arts, entertainment & music Financial services Software Business services Other Industry Real estate

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Average Project Cost Breakdown

$10,000 to $49,000 (1)

What Clients Have Said
Clients have consistently noted that Connext offers strong value for money, with one reviewer highlighting their 'pricing fit our budget' and another emphasizing the 'cost, expertise, and long-term partnership' they provide. Many clients reported significant improvements in operational efficiency and reduced workloads, indicating that the services received justified their investment. Overall, the sentiment is positive, with clients appreciating the balance of cost and quality in Connext's offerings.
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Honolulu, Hawaii (3) Denver, Colorado (1) Mechanicsville, Virginia (1) Trevose, Pennsylvania (1)

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MarKam Solutions

5.0 9 reviews

Premier Verified

$1,000+

< $25 / hr

50 - 249

Serves Melbourne, Australia

Services provided

30% Call Center Services

20% Customer Service Outsourcing

20% IT Managed Services +2 services

20% Sales Outsourcing

10% Back Office Outsourcing

MarKam Solutions is a versatile outsourcing provider specializing in technical support, sales, operations, and customer service. Across multiple reviews, clients commend their professional management, alignment with company values, and ability to meet budget constraints. With over 90% positive feedback, MarKam Solutions is praised for their adaptability, responsiveness, and the strategic impact on metrics such as customer satisfaction and sales growth.

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Reviews mention Flexible
Clients have consistently praised MarKam Solutions for their flexibility in adapting to unique workflows and company cultures. One client noted their team's swift learning and seamless collaboration, likening the experience to working with an internal team. Overall sentiment reflects high satisfaction, with no significant areas for improvement identified, underscoring their responsive and proactive management approach.

Back Office Outsourcing for Creative Agency

5.0 Nov 5, 2025

We were most impressed by MarKam’s flexibility, the speed at which their team learned our processes, and their efficient management structure. They quickly adapted to our workflows and company culture, making collaboration seamless. It truly felt like working with an internal team rather than an external provider.
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Industry Experience

MarKam Solutions has demonstrated expertise across various sectors, including Advertising & Marketing, Supply Chain & Logistics, Manufacturing, Transportation, and Information Technology. Clients commend their ability to enhance operational efficiency, boost sales, and improve customer satisfaction. The overall sentiment is highly positive, particularly within Supply Chain & Logistics, where they provided significant cost reductions and revenue growth. Their strengths lie in adaptability, effective communication, and a strong understanding of industry-specific needs, making them a suitable partner across these diverse fields.
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Advertising & marketing Information technology Supply Chain, Logistics, and Transport Manufacturing Transportation

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Average Project Cost Breakdown

$50,000 to $199,999 (3) $10,000 to $49,000 (1) $200,000 to $999,999 (1)

What Clients Have Said
Clients consistently praised MarKam Solutions for their competitive pricing and excellent value for money. One client highlighted that their pricing fit the budget while providing a 'good value for cost.' Another noted a 35% decrease in labor costs while meeting sales goals, emphasizing affordability without sacrificing quality. Overall, feedback reflects strong satisfaction with cost-effectiveness, suggesting that MarKam Solutions delivers substantial value relative to their fees.
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United States (4) Bulgaria (3) England (1)

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Acquire Intelligence

4.6 4 reviews

$1,000+

< $25 / hr

1,000 - 9,999

Melbourne, Australia

Services provided

35% Back Office Outsourcing

18% Customer Service Outsourcing

12% AI Consulting +4 services

12% Call Center Services

10% AI Development

8% Sales Outsourcing

5% Business Consulting

Acquire BPO is a business process outsourcing company specializing in inbound and outbound call services, offering fast and efficient telemarketing and customer support solutions. Reviewers frequently highlight their strengths in quick response times and meeting deadlines, with 100% of feedback indicating satisfaction with service quality. Opportunities for improvement include reducing wait times and increasing staff availability.

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Reviews mention Autonomous
Clients have expressed a positive sentiment regarding Acquire Intelligence's autonomous capabilities. They noted that the team effectively manages outbound sales calls and telemarketing tasks with minimal supervision, saving significant time and operational costs. One client remarked, 'They are competent and don’t require a lot of supervision,' highlighting their ability to handle responsibilities independently. Overall, the feedback reflects satisfaction with their efficiency and competence in improving business processes.

Telemarketing for Consumer Products Company

5.0 Aug 12, 2017

They are saving operating costs from internal employees. They allow us to reduce our staff and also reduce the burden on internal employees. They are competent and don’t require a lot of supervision.
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Industry Experience

Acquire Intelligence has demonstrated strong expertise in industries such as hospitality, leisure, and various other sectors, primarily through their efficient inbound and outbound call handling services. Clients praised their quick response times, cost-saving capabilities, and the quality of customer service. The overall sentiment reflects satisfaction across industries, with particular commendation for their ability to streamline operations and enhance customer interactions, making them a suitable choice for businesses seeking to improve communication and operational efficiency.
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Other industries Hospitality & leisure Other Industry

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Average Project Cost Breakdown

$50,000 to $199,999 (2) Less than $10,000 (1) $200,000 to $999,999 (1)

What Clients Have Said
Clients generally perceive Acquire Intelligence as offering good value for money, highlighted by competitive pricing structures such as package deals and billing by the minute. One client noted savings of $1,000 monthly with a rate of one cent per minute, while another emphasized a $150,000 monthly savings. However, some reviews suggested a desire for better pricing options. Overall, clients appreciate the efficiency and fast response times, indicating a strong return on investment.
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Melbourne, Australia

Level 15 10 Queens Road,
Melbourne, Australia 3004
31 - 40

61.3.9956.0000

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Pointer Strategy

5.0 6 reviews

$5,000+

$50 - $99 / hr

10 - 49

Melbourne, Australia

Services provided

50% Recruiting

30% Sales Outsourcing

20% Corporate Training & Coaching

Pointer Strategy is a specialized sales and marketing agency that offers services such as cold email campaigns, lead generation, and appointment setting. Reviews indicate a high level of client satisfaction, highlighting their effective project management and industry expertise. Approximately 100% of reviewers praise their ability to deliver results on time and their responsiveness, with no significant areas for improvement mentioned.

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Reviews mention High-quality work
Clients have consistently praised Pointer Strategy for their high-quality work, noting significant improvements in performance metrics after engagement. One client highlighted a 200% increase in conversations with decision-makers and a doubling of closed deals per week. Their project management is described as incredibly efficient, with an emphasis on delivering masterful presentations. Overall, the sentiment reflects strong satisfaction with the value and effectiveness of Pointer Strategy's services.

Corporate Training & Coaching for Business Services Company

5.0 May 8, 2026

Pointer Strategy takes pride in delivering masterful presentations.
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1 of 1 reviews is 5 stars

$50,000 – $199,999 avg. project cost

Reviewed 1 time in the past 6 months
Pointer Strategy has received positive feedback from clients in the last six months, highlighting their effective training solutions and impactful project management. One client noted a remarkable 200% increase in conversations with decision-makers and a significant rise in closed deals since engaging with Pointer Strategy. Clients appreciate the team's quick communication and masterful presentations, with no areas for improvement identified so far, indicating strong overall satisfaction with their services.
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Average Project Cost Breakdown

$10,000 to $49,000 (2) $50,000 to $199,999 (1)

What Clients Have Said
Clients consistently praise Pointer Strategy for providing excellent value for money, citing their pricing as fitting within budgets while delivering significant outcomes. One CEO highlighted the 'good value for cost' and the alignment of company values, while another noted a reduction in pricing as campaigns became more efficient. Overall, the sentiment reflects satisfaction with the cost-effectiveness and the impactful results achieved, reinforcing Pointer Strategy's reputation as a valuable partner.
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Australia (3) United States (2)

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Featured

What are Featured Providers?
TDCX

4.8 12 reviews

Verified

$100,000+

Undisclosed

10,000+

Serves Melbourne, Australia

Services provided

50% Customer Service Outsourcing

20% Sales Outsourcing

10% Business Consulting +2 services

10% Call Center Services

10% Content Moderation Services

TDCX is a prominent business process outsourcing (BPO) company that specializes in providing global quality evaluations, customer support, and scalable operations solutions across various sectors such as hospitality, social media, fintech, and e-commerce. Clients frequently praise TDCX for their agility, reliability, and exceptional communication skills, with a focus on collaborative and innovative problem-solving approaches. Approximately 95% of feedback highlights their ability to consistently exceed expectations and deliver high-quality service, with numerous clients noting their impressive capacity for scaling operations without compromising quality. Some areas for improvement mentioned include exploring more competitive costing and flexible remote work options. Overall, TDCX maintains a strong reputation as a reliable and effective partner in enhancing customer experience and operational efficiency.

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Reviews mention Timely
The sentiment regarding TDCX's timeliness is overwhelmingly positive. Clients consistently note their ability to meet deadlines and adapt quickly to project changes. For instance, one client highlighted TDCX's readiness for smaller projects, stating they are 'always on time or even ready upfront.' Another client emphasized their quick response to technical issues, minimizing disruptions. Overall, TDCX is recognized for their effective communication and proactive approach, which fosters a reliable partnership.

Call Center Services for Luxury E-Commerce Company

5.0 Apr 8, 2022

Whenever we have a smaller project that needs to be executed, they’re always on time or even ready upfront. Communication is always flawless with them. Good communication has been especially important in the past two years, and I’ve never felt uninformed about what’s happening.
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BPO Services for E-Commerce Company

5.0 Mar 31, 2022

In addition, the team is also organised and hold themselves accountable in timeline and deliverables. The managers are very easy to work with, there is alignment and also trust between us. We have weekly syncs and our action items are well-managed over a tracker.
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Industry Experience

TDCX demonstrates strong capabilities across various industries, including Hospitality & Leisure, Social Networking, Financial Services, Food & Beverages, Software, Consumer Products, Retail, and IT Services. Feedback emphasizes their agility, innovative problem-solving, and exceptional communication. Clients commend their ability to scale operations while maintaining high service quality, particularly in customer support and risk assessment. Overall sentiment is positive, with notable strengths in fostering partnerships, operational excellence, and a dedication to enhancing customer experience.
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Hospitality & leisure Social Networking Financial services Food & Beverages Software Consumer Products Retail IT Services

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Average Project Cost Breakdown

$1,000,000 to $9,999,999 (2) $200,000 to $999,999 (1) $10,000,000 + (1)

What Clients Have Said
Clients have expressed a generally positive sentiment regarding TDCX's cost and value for money. Feedback highlights their ability to deliver high-quality services while maintaining competitive pricing, as noted by a vendor manager who emphasized TDCX's best value in terms of cost and quality. However, some clients suggested that pricing could be more competitive. Overall, TDCX is regarded as a reliable partner that provides significant value, often exceeding expectations in service delivery.
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Singapore (7) Germany (1) Spain (1) United States (1)

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Remote Team Solutions

5.0 24 reviews

Premier Verified

Undisclosed

Undisclosed

250 - 999

Serves Melbourne, Australia

Services provided

30% Staffing

10% Back Office Outsourcing

10% Call Center Services +5 services

10% Customer Service Outsourcing

10% Employer of Record (EOR) Services

10% Finance & Accounting Outsourcing (FAO)

10% IT Staff Augmentation

10% Recruitment Process Outsourcing

Remote Team Solutions is a staffing company specializing in recruiting and managing remote teams across various industries. The reviews highlight their strength in sourcing talent that aligns with company cultures, with approximately 100% of reviewers commending their dedication and professionalism. Clients consistently appreciate their responsive communication and timely project management, though a few noted the hiring process could sometimes be rushed.

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Reviews mention Accommodating
Remote Team Solutions has received positive feedback regarding their accommodating nature. Clients note their responsiveness and willingness to adapt to specific needs, as highlighted by one client's remark on the 'phenomenal' support during the recruitment process. Additionally, the seamless integration of RTS team members into existing workflows showcases their flexibility. Challenges are addressed promptly, reinforcing the sentiment that RTS is proactive and attentive to client requirements.

Remote Employee Recruitment for Digital Mktg & Web Dev Co

5.0 Aug 10, 2023

Time and time again, Remote Team Solutions proved their commitment to our success. Their prompt and clear communication, coupled with their flexibility in accommodating our specific requirements, created an experience that was truly personalized. It's evident that they prioritize building strong, lasting partnerships with their clients.
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Staff Augmentation for Strategic Digital Agency

5.0 Nov 30, 2022

Our entire team is remote, so working with our RTS team members has been seamless. The team members quickly adapted to our needs and operate well within our current workflow. Any issues we might have are quickly resolved as their team is quick to jump in when there are challenges.
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Industry Experience

Remote Team Solutions has received positive feedback across various industries, including Home Services, Insurance, Legal, Advertising & Marketing, and Software. Clients commend their exceptional talent acquisition, project management, and ability to enhance customer experiences. Notably, in Home Services and Insurance, they improved sales and policy issuance timelines, respectively. Legal clients appreciated the quality of executive assistants, while in Advertising & Marketing, they effectively supported recruitment. The overall sentiment reflects a strong cultural fit and responsiveness, making them a suitable partner for diverse projects.
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Insurance Software Legal Other Industry Construction Human Resources Media Advertising & marketing Retail Business services Real estate Food & Beverages IT Services

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Average Project Cost Breakdown

$10,000 to $49,000 (9) Less than $10,000 (3) $50,000 to $199,999 (2) $200,000 to $999,999 (1) $1,000,000 to $9,999,999 (1)

What Clients Have Said
Overall, clients have expressed high satisfaction with Remote Team Solutions regarding their cost-effectiveness and value for money. One client noted the 'good value for cost' and another highlighted their 'amazing staff' and the ability to provide high-quality talent at lower costs. Additionally, clients appreciated the comprehensive services provided for a single monthly fee, which they deemed a 'gamechanger.' The sentiment across reviews indicates that clients feel they receive excellent service and results relative to their investment.
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United States (19) Ireland (1) Mexico (1) New Zealand (1) England (1)

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TECHSPEED INC

4.9 18 reviews

Premier Verified

$1,000+

< $25 / hr

50 - 249

Serves Melbourne, Australia

Services provided

30% Back Office Outsourcing

25% Call Center Services

25% Content Moderation Services +1 service

20% Customer Service Outsourcing

TECHSPEED INC is a data management and business process outsourcing company, excelling in services like data entry, data cleaning, and customer support. Their reviews reveal an impressive track record of responsive project management and adaptability, with 100% of reviewers expressing satisfaction and no identified areas for improvement. Notably, clients highlight their efficiency, proactive communication, and ability to handle complex data projects with precision.

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Reviews mention Accommodating
Clients have consistently praised TECHSPEED INC for their accommodating nature, particularly in adapting to changes in project timelines. One client highlighted their professional yet personable communication style, noting that the team effectively manages deliverables while remaining flexible. The ability to support various data-related needs with a documented process further emphasizes their responsiveness. Overall, the sentiment reflects a strong appreciation for TECHSPEED INC's dedication to client satisfaction and adaptability.

Data Cleaning & Content Mgmt for Advertising & Marketing Co

5.0 Feb 9, 2026

TECHSPEED INC’s team is very professional and clearly experienced, yet communication has been easy and personable. They’ve been very accommodating toward changes in our project timeline, and they always deliver their work on time.
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Industry Experience

TECHSPEED INC has demonstrated expertise across multiple industries, including Politics, Home Services, Retail, Financial Services, and Advertising & Marketing. Clients commend their efficiency in data management, accuracy in data entry, and responsiveness to project needs. Overall sentiment is highly positive, highlighting strengths in communication and adaptability, making them a suitable partner for businesses seeking reliable data solutions and project support across these sectors.
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Software Other Industry Business services Consulting IT Services Nonprofit Financial services Retail Healthcare Home Services Politics Real estate Advertising & marketing

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Average Project Cost Breakdown

Less than $10,000 (6) $10,000 to $49,000 (5)

What Clients Have Said
Clients consistently note that TECHSPEED INC offers excellent value for money, with many explicitly stating that their pricing fits within budget and provides good cost-effectiveness. One client emphasized their 'good value for cost' and another highlighted their competitive pricing while delivering high-quality work. Overall, sentiment is positive, with clients expressing satisfaction regarding the balance of cost and the quality of service, often remarking on the company's responsiveness and reliability.
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United States (16) Canada (1)

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Teqnet Solutions

5.0 2 reviews

Undisclosed

Undisclosed

10 - 49

South Yarra, Australia

Services provided

35% Recruitment Process Outsourcing

15% Finance & Accounting Outsourcing (FAO)

10% Back Office Outsourcing +4 services

10% Business Consulting

10% Customer Service Outsourcing

10% HR Outsourcing

10% Sales Outsourcing

Teqnet Solutions is a finance and accounting outsourcing company that also provides data entry services. They are praised for their professionalism, tailored solutions, and innovative approaches, with 100% positive feedback emphasizing their efficiency, cost reduction, and client collaboration. Reviewers consistently commend their responsiveness and seamless service delivery.

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Industry Experience

Teqnet Solutions has demonstrated expertise in the manufacturing industry, particularly in personal care manufacturing. Clients highlighted the company's strengths in talent acquisition, outsourced support, and cost reduction, with a focus on delivering tailored solutions and maintaining high responsiveness. Overall sentiment is highly positive, with clients noting increased efficiency and scalability as key outcomes. This indicates that Teqnet Solutions is a strong fit for businesses requiring support in finance, accounting, and operational enhancements.
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Manufacturing

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Average Project Cost Breakdown

What Clients Have Said
Clients have expressed satisfaction with Teqnet Solutions' pricing, noting it fits their budget and represents good value for the cost. One client highlighted their ability to reduce costs while increasing efficiency, emphasizing that Teqnet's services contributed significantly to this outcome. Overall, the sentiment is positive, with clients appreciating the company's commitment to delivering tailored solutions and responsive service, further enhancing the perceived value of their offerings.
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TSA Group

Not yet reviewed

$250,000+

$25 - $49 / hr

1,000 - 9,999

Burwood, Australia

Services provided

65% Customer Service Outsourcing

20% Call Center Services

15% Sales Outsourcing

TSA Group, a Customer Service Outsourcing company, was launched in 1997. The firm provides Customer Service Outsourcing and Call Center Services.
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Burwood, Australia

Building 3, Level 1, 301 Burwood Hwy
Burwood, Australia 3125
251 - 300

61 3 8420 7000

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TTEC

Not yet reviewed

$1,000+

$25 - $49 / hr

10,000+

Melbourne, Australia

Services provided

50% Call Center Services

50% Customer Service Outsourcing

TTEC is a phone answering service and Customer Service Outsourcing company founded in 1982. Their team provides Call Center Services and Customer Service Outsourcing.
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Melbourne, Australia

Level 12, 460 Bourke Street
Melbourne, Australia 3000
More than 5k

+61.3.9697.2400

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ConnectOS

Not yet reviewed

Undisclosed

< $25 / hr

1,000 - 9,999

Melbourne, Australia

Services provided

10% Back Office Outsourcing

10% Call Center Services

10% Customer Service Outsourcing +7 services

10% Finance & Accounting Outsourcing (FAO)

10% HR Consulting

10% HR Outsourcing

10% IT Managed Services

10% IT Staff Augmentation

10% IT Strategy Consulting

10% Sales Outsourcing

ConnectOS is an IT strategy consulting company. Located in Mandaluyong, Philippines and Melbourne, Australia, the firm provides IT strategy consulting and IT managed services.
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Melbourne, Australia

Level 14, 333 Collins Street
Melbourne, Australia 3000
2 - 5

13007477000

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Lead Express

4.8 2 reviews

$5,000+

Undisclosed

10 - 49

Scoresby, Australia

Services provided

20% Email Marketing

20% Sales Outsourcing

10% Call Center Services +8 services

10% Market Research

10% Pay Per Click

5% Content Marketing

5% Digital Strategy

5% Direct Marketing

5% Event Marketing

5% Marketing Strategy

5% Search Engine Optimization

Lead Express is a lead generation company that excels in building high-quality, executive-level prospects for various industries. The firm has received overwhelmingly positive feedback, with a notable 2400% ROI in one project and consistent praise for understanding client needs. Clients appreciate their proactive communication, strategic approach, and ability to secure several new business opportunities, though some suggest improvements in planning and transparency.

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Reviews mention Exceeds expectations
Lead Express has consistently exceeded client expectations, particularly in their lead generation capabilities. One client noted the impressive increase in conversations with potential clients, achieving over 60 new discussions monthly, which translated to significant contracts and a remarkable 2400% ROI. The client praised Lead Express for their effective introduction strategies and the overall success of the campaign, demonstrating a strong alignment with their business objectives.

Lead Generation for Management Consulting Company

5.0 Dec 15, 2021

They can gain introductions and success of the campaign which exceeds our expectations.
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Industry Experience

Lead Express has demonstrated strong expertise in lead generation across various industries, notably in Advertising & Marketing and IT Services. Clients have praised their comprehensive end-to-end campaigns, which significantly boosted lead generation and established high-quality connections. The feedback highlights their ability to understand client needs and deliver impressive ROI, particularly in complex sectors such as Financial Services, Healthcare, and Oil & Gas. Overall, sentiment in these industries is positive, suggesting Lead Express is well-suited for businesses seeking effective lead generation solutions.
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IT Services Advertising & marketing

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Average Project Cost Breakdown

$50,000 to $199,999 (2)

What Clients Have Said
Lead Express is perceived as providing excellent value for money, with clients reporting significant returns on investment; one noted a 2400% ROI from their campaign. While the investment can be substantial, such as $115,000 AUD for a year-long project, clients feel the quality of leads and the depth of understanding of their business justify the costs. Overall, sentiment towards their pricing and value is highly positive, with clients appreciating the high-quality leads generated.
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Evolved Contact

Not yet reviewed

$5,000+

$50 - $99 / hr

10 - 49

Melbourne, Australia

Services provided

50% Call Center Services

50% Sales Outsourcing

Telephone answering service and Sales Outsourcing company Evolved Contact is headquartered in Melbourne, Australia. Launched in 2014, the team offers Call Center Services and Sales Outsourcing.
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Packleader BPO

Not yet reviewed

$10,000+

< $25 / hr

250 - 999

Brighton, Australia

Services provided

20% Back Office Outsourcing

20% Call Center Services

20% Customer Service Outsourcing +2 services

20% Market Research

20% Sales Outsourcing

Packleader BPO is a Market Research company. Launched in 2008, their team offers Market Research and Call Center Services.
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Virtual Assistants Pakistan

5.0 2 reviews

$5,000+

$25 - $49 / hr

50 - 249

Melbourne, Australia

Services provided

20% Custom Software Development

10% Advertising

10% Call Center Services +6 services

10% Customer Service Outsourcing

10% Email Marketing

10% Marketing Strategy

10% Search Engine Optimization

10% Social Media Marketing

10% Web Development

Virtual Assistants Pakistan is a company providing reliable virtual support services, particularly excelling in compliance management. Reviews indicate a high level of professionalism and effective communication, with 100% of feedback being positive. Clients appreciate their smooth onboarding process and the noticeable positive impact on operations, continually recommending them for dependable virtual assistance.

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Industry Experience

Virtual Assistance Pakistan has garnered positive feedback primarily from the Home Services industry, specifically noted for their expertise in virtual assistance. Clients emphasize their professional, reliable, and detail-oriented service, which has significantly improved operational efficiency. The onboarding process is praised for its smoothness, while communication remains effective throughout projects. Overall sentiment in the Home Services sector is highly favorable, making this provider a strong candidate for organizations seeking dependable virtual support.
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Average Project Cost Breakdown

What Clients Have Said
Clients have expressed strong satisfaction with the overall value provided by Virtual Assistance Pakistan, highlighting their professionalism and reliability. One client noted, 'Their service has made a noticeable positive impact on our day-to-day operations,' indicating a robust return on investment. Additionally, the smooth onboarding process and effective communication were frequently praised, suggesting that the company's pricing is justified by the quality of service delivered.
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More responsive than most other service providers

Virtual Assistants Pakistan is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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Melbourne, Australia

470 Saint Kilda Road
Melbourne, Australia 3004
50 - 75

61 3 9005 7752

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Away Digital Teams

Not yet reviewed

Undisclosed

Undisclosed

250 - 999

Balaclava, Australia

Services provided

20% Back Office Outsourcing

15% Finance & Accounting Outsourcing (FAO)

15% IT Staff Augmentation +5 services

10% Call Center Services

10% Customer Service Outsourcing

10% HR Consulting

10% HR Outsourcing

10% Web Development

Away Digital Teams is a Balaclava, Australia-based Back Office Outsourcing company. Established in 2016, the team offers Back Office Outsourcing and IT staff augmentation.
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LeadCallers

Not yet reviewed

$5,000+

Undisclosed

10 - 49

Melbourne, Australia

Services provided

50% Call Center Services

30% Sales Outsourcing

20% Customer Service Outsourcing

LeadCallers is an answering service. Their team is located in Melbourne, Australia and focuses on Call Center Services and Sales Outsourcing.
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Alltel Australia

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Wheelers Hill, Australia

Services provided

50% Customer Service Outsourcing

30% Call Center Services

10% Cybersecurity +1 service

10% IT Managed Services

Alltel Australia is a Customer Service Outsourcing company. They specialize in Customer Service Outsourcing and Call Center Services and are headquartered in Wheelers Hill, Australia.
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Work4you

Not yet reviewed

Undisclosed

< $25 / hr

50 - 249

Epping, Australia

Services provided

25% Back Office Outsourcing

25% Call Center Services

10% Business Consulting +4 services

10% Graphic Design

10% IT Managed Services

10% Sales Outsourcing

10% Web Design

Work4you, a phone answering service, is in Epping, Australia. They offer Call Center Services and Back Office Outsourcing.
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Startek Australia

Not yet reviewed

$1,000+

$25 - $49 / hr

250 - 999

Melbourne, Australia

Services provided

50% Customer Service Outsourcing

25% HR Consulting

25% Transcription

Customer Service Outsourcing company Startek Australia was launched in 1995. The team offers Customer Service Outsourcing and Transcription and is located in Melbourne, Australia.
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WireTask

Not yet reviewed

$10,000+

< $25 / hr

50 - 249

Docklands, Australia

Services provided

25% Back Office Outsourcing

25% Business Consulting

25% Call Center Services +1 service

25% Sales Outsourcing

WireTask is a midsize Business Consulting company located in Docklands, Australia and Dhaka, Bangladesh. Their services include Business Consulting and Call Center Services.
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Outsourcey

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Richmond, Australia

Services provided

50% Back Office Outsourcing

50% Call Center Services

Outsourcey, an answering service company and Back Office Outsourcing company, was founded in 2024. The firm specializes in Call Center Services and Back Office Outsourcing.
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Cross Angle

Not yet reviewed

Undisclosed

< $25 / hr

50 - 249

Broadmeadows, Australia

Services provided

35% Back Office Outsourcing

35% Graphic Design

30% Sales Outsourcing

Cross Angle is a midsize graphic design company founded in 2008. Their team offers Graphic Design and Back Office Outsourcing.
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My Virtual Mate

Not yet reviewed

$1,000+

< $25 / hr

50 - 249

Melbourne, Australia

Services provided

40% Finance & Accounting Outsourcing (FAO)

25% Back Office Outsourcing

20% Customer Service Outsourcing +1 service

15% Sales Outsourcing

Midsize Finance & Accounting Outsourcing (FAO) company My Virtual Mate, is based in Melbourne, Australia. Their services include Finance & Accounting Outsourcing (FAO) and Back Office Outsourcing.
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TMC

Not yet reviewed

$1,000+

$25 - $49 / hr

10 - 49

Heidelberg West, Australia

Services provided

40% Back Office Outsourcing

35% Customer Service Outsourcing

15% Call Center Services +1 service

10% Sales Outsourcing

Back Office Outsourcing company TMC was established in 1974. The team specializes in Back Office Outsourcing and Customer Service Outsourcing.
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Oracle CMS

Not yet reviewed

$1,000+

$25 - $49 / hr

50 - 249

West Melbourne, Australia

Services provided

80% Customer Service Outsourcing

10% Social Media Marketing

10% Web Development

Oracle CMS, a Customer Service Outsourcing company, was established in 2005. The agency specializes in Customer Service Outsourcing and Social Media Marketing.
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Carisma Solutions Private Limited

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Malvern East, Australia

Services provided

90% Back Office Outsourcing

10% Robotics Process Automation

Carisma Solutions Private Limited is a Chennai, India-based Back Office Outsourcing company. They offer Back Office Outsourcing and Robotics Process Automation and were launched in 2006.
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Malvern East, Australia

409 Waverley Road Malvern East
Malvern East, Australia 3145
201 - 250

+61 03 9026 9190

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no name

Not yet reviewed

$1,000+

Undisclosed

50 - 249

Melbourne, Australia

Services provided

50% Call Center Services

20% Transcription

10% Commercial Brokerage Services +4 services

5% Cloud Consulting & SI

5% Finance & Accounting Outsourcing (FAO)

5% Web Design

5% Web Development

No name is an answering service company based in Melbourne, Australia. They offer Call Center Services and Transcription.
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Influx

4.1 7 reviews

Undisclosed

Undisclosed

250 - 999

Cremorne, Australia

Services provided

50% Ecommerce Marketing

50% Sales Outsourcing

Influx provides outsourcing services across various industries, including finance, healthcare, real estate, and transportation, assisting clients in reducing operational costs and improving customer service. Overall, feedback highlights Influx's professionalism, cost-effectiveness, and ability to enhance business growth and efficiency. Clients appreciate the smooth collaboration process, though some reviews do not emphasize unique aspects of the company's services.

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Global TeleForce Ltd

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Pascoe Vale South, Australia

Services provided

50% Back Office Outsourcing

25% Accounting

25% Sales Outsourcing

Global TeleForce Ltd is a Pascoe Vale South, Australia-based Back Office Outsourcing company. They provide Back Office Outsourcing and Accounting and were founded in 2012.
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Eco Commercial Cleaning Melbourne

Not yet reviewed

Undisclosed

$25 - $49 / hr

10 - 49

Noble Park, Australia

Services provided

100% Customer Service Outsourcing

Eco Commercial Cleaning Melbourne is a small Customer Service Outsourcing company established in 2010. Their services include Customer Service Outsourcing.
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Lane Electrical

Not yet reviewed

$5,000+

$25 - $49 / hr

10 - 49

Boronia, Australia

Services provided

100% Customer Service Outsourcing

Lane Electrical is a Customer Service Outsourcing company in Boronia, Australia and Boronia, Australia. They offer Customer Service Outsourcing and were launched in 2020.
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Boronia, Australia

5 Bellrise Court
Boronia, Australia 3155
16 - 20

+61 370.463.995

Boronia, Australia

5 Bellrise Court
Boronia, Australia 3155
16 - 20

+61 3 7046 3995

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SES Carpet Cleaning Melbourne

Not yet reviewed

$1,000+

< $25 / hr

10 - 49

Melbourne, Australia

Services provided

100% Customer Service Outsourcing

SES Carpet Cleaning Melbourne is a Customer Service Outsourcing company. The team provides Customer Service Outsourcing and is located in Melbourne, Australia.
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Avantix

Not yet reviewed

$1,000+

Undisclosed

10 - 49

Mount Waverley, Australia

Services provided

70% Document Digitization & Management

10% Business Consulting

10% IT Strategy Consulting +1 service

10% Other IT Consulting and SI

Avantix is a small Meadowbrook, Australia-based Document Digitization & Management company. The team provides Document Digitization & Management and IT strategy consulting.
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Mount Waverley, Australia

Level 1, 203 Blackburn Road
Mount Waverley, Australia 3149
10 - 15

1300119939

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The Outsourcing Co Pty Ltd

Not yet reviewed

$1,000+

Undisclosed

10 - 49

Glen Iris, Australia

Services provided

20% Customer Service Outsourcing

20% Finance & Accounting Outsourcing (FAO)

15% Back Office Outsourcing +3 services

15% HR Outsourcing

15% Recruitment Process Outsourcing

15% Sales Outsourcing

The Outsourcing Co Pty Ltd, a Customer Service Outsourcing company, was founded in 2025. They specializes in Customer Service Outsourcing and Finance & Accounting Outsourcing (FAO).
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Frosted Wheels

Not yet reviewed

$1,000+

< $25 / hr

10 - 49

Werribee, Australia

Services provided

100% Customer Service Outsourcing

Frosted Wheels is a Customer Service Outsourcing company. Headquartered in Werribee, Australia, their small team specializes in Customer Service Outsourcing. The company was launched in 2020.
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ClickOne Digital

Not yet reviewed

$1,000+

$25 - $49 / hr

10 - 49

Carlton, Australia

Services provided

20% Customer Service Outsourcing

20% Email Marketing

20% Marketing Strategy +2 services

20% Sales Outsourcing

20% Social Media Marketing

Launched in 2021, ClickOne Digital, a small Marketing Strategy company, is located in Carlton, Australia. Their services include Marketing Strategy and Social Media Marketing.
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Outsource Genius

5.0 1 review

$1,000+

< $25 / hr

50 - 249

Melbourne, Australia

Services provided

15% Branding

15% Call Center Services

15% Email Marketing +4 services

15% Search Engine Optimization

15% Social Media Marketing

15% Web Development

10% Web Design

Outsource Genius offers comprehensive SEO services, including website audits, keyword research, on-page optimization, technical SEO, content strategy, and link building. Reviews indicate that the company excels in project management, consistently delivering work on time and demonstrating a strong commitment to fulfilling client needs, showcasing reliability and professionalism. Overall, clients express high satisfaction with Outsource Genius' services and outcomes.

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Cloudesk Offshore Staffing

Not yet reviewed

Undisclosed

< $25 / hr

10 - 49

Point Cook, Australia

Services provided

15% Back Office Outsourcing

15% Customer Service Outsourcing

10% Sales Outsourcing +12 services

5% Accounting

5% Advertising

5% Computer Engineering

5% Content Marketing

5% Email Marketing

5% Engineering

5% Finance & Accounting Outsourcing (FAO)

5% Financial Advising & Planning

5% IT Strategy Consulting

5% Pay Per Click

5% Search Engine Optimization

5% Social Media Marketing

Launched in 2020, Cloudesk Offshore Staffing is a Back Office Outsourcing company. The small team specializes in Back Office Outsourcing and Customer Service Outsourcing.
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Glen Group

Not yet reviewed

$1,000+

$50 - $99 / hr

250 - 999

Point Cook, Australia

Services provided

15% Commercial Development

15% Customer Service Outsourcing

15% HR Consulting +6 services

10% Commercial Property Management

10% Executive Search

10% HR Outsourcing

10% Recruiting

10% Warehousing & Distribution

5% Staffing

Glen Group is a Commercial Development company established in 2015. The team provides Commercial Development and Customer Service Outsourcing and is based in Richmond, Canada and Surrey, Canada.
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Point Cook, Australia

Lincoln Park Close
Point Cook, Australia 3030
41 - 49

+1 604 805 0005

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24x7 Direct

Not yet reviewed

$1,000+

$25 - $49 / hr

50 - 249

Wheelers Hill, Australia

Services provided

50% Call Center Services

25% Customer Service Outsourcing

25% Sales Outsourcing

In Wheelers Hill, Australia, 24x7 Direct is an answering service. They provide Call Center Services and Sales Outsourcing.
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Greenbox Group Pty Ltd

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Campbellfield, Australia

Services provided

100% Document Digitization & Management

Greenbox Group Pty Ltd is a midsize Document Digitization & Management company. They offer Document Digitization & Management and were launched in 2000.
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AI Squad

Not yet reviewed

$1,000+

< $25 / hr

50 - 249

Camberwell, Australia

Services provided

100% Customer Service Outsourcing

AI Squad is a Customer Service Outsourcing company based in Camberwell, Australia. They focus on Customer Service Outsourcing and were established in 2025.
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1000Steps

Not yet reviewed

$5,000+

Undisclosed

10 - 49

Mentone, Australia

Services provided

35% Business Consulting

35% Corporate Training & Coaching

30% Sales Outsourcing

Headquartered in Singapore and Mentone, Australia, 1000Steps is a Business Consulting company. They specialize in Business Consulting and Corporate Training & Coaching and were founded in 2017.
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Mentone, Australia

Naples Road
Mentone, Australia 3194
2 - 5

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Flexisource IT

Not yet reviewed

$5,000+

Undisclosed

50 - 249

Melbourne, Australia

Services provided

40% IT Staff Augmentation

20% Call Center Services

10% Mobile App Development +3 services

10% Pay Per Click

10% Search Engine Optimization

10% Web Development

Flexisource IT, an IT staff augmentation company, is in Melbourne, Australia and Makati, Philippines. They offer IT staff augmentation and Call Center Services.
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Sagar Sethi

Not yet reviewed

$1,000+

< $25 / hr

2 - 9

Southbank, Australia

Services provided

35% Market Research

35% Sales Outsourcing

30% Digital Strategy

Sagar Sethi, a Direct Marketing company, is in Southbank, Australia. Established in 2021, the team focuses on Direct Marketing and Product Marketing.
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BGF - B2B Growth with AI Agents

5.0 1 review

$1,000+

$25 - $49 / hr

50 - 249

South Melbourne, Australia

Services provided

65% AI Agents

20% Sales Outsourcing

15% Demand Generation Marketing

B2B Growth Force - Top B2B Marketing, Revenue Operations & ABM Agency offers marketing strategy development and revenue operations services, focusing on enhancing business growth. Reviews highlight Pradeep's patience, prompt communication, and innovative strategies. Clients appreciate the detailed guidance and effective solutions provided, though there is a suggestion to expand the team to accommodate more clients simultaneously.

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South Melbourne, Australia

Coventry Place
South Melbourne, Australia 3205
2 - 5

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Onehalf Offshore Business Solutions

Not yet reviewed

Undisclosed

Undisclosed

250 - 999

Melbourne, Australia

Services provided

20% Accounting

20% Back Office Outsourcing

15% Mobile App Development +4 services

15% Web Development

10% Customer Service Outsourcing

10% Recruiting

10% Transcription

Midsize Accounting company Onehalf Offshore Business Solutions, is headquartered in Melbourne, Australia. Their services include Accounting and Back Office Outsourcing.
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Objective Corporation

Not yet reviewed

Undisclosed

Undisclosed

250 - 999

Melbourne, Australia

Services provided

40% IT Managed Services

30% Document Digitization & Management

30% ECM Consulting and SI

Founded in 1987, Objective Corporation is an IT managed services company. The agency offers IT managed services and ECM consulting and SI, and is midsize.
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Melbourne, Australia

Tower 4, Level 11, World Trade Centre, 18-38 Siddeley Street
Melbourne, Australia 3008
21 - 30

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Arkis

Not yet reviewed

$50,000+

< $25 / hr

10 - 49

Melbourne, Australia

Services provided

40% Other IT Consulting and SI

30% Business Consulting

15% Back Office Outsourcing +1 service

15% Customer Service Outsourcing

Arkis is an other IT consulting and SI company. They were launched in 2012 and specialize in other IT consulting and SI and Business Consulting.
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V7Infotech

Not yet reviewed

$50,000+

$25 - $49 / hr

50 - 249

Moonee Ponds, Australia

Services provided

25% Staffing

25% Web Development

10% Mobile App Development +8 services

5% Back Office Outsourcing

5% Custom Software Development

5% Customer Service Outsourcing

5% E-Commerce Development

5% IT Staff Augmentation

5% Recruiting

5% Search Engine Optimization

5% Social Media Marketing

V7Infotech is a website development firm. Founded in 2021, their team focuses on Web Development and Staffing.
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Moonee Ponds, Australia

Victoria Street
Moonee Ponds, Australia 3039
6 - 9

+916350680691

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IVE Data-Driven Communications

Not yet reviewed

Undisclosed

Undisclosed

250 - 999

Braeside, Australia

Services provided

30% Email Marketing

20% Direct Marketing

10% BI & Big Data Consulting & SI +4 services

10% Cloud Consulting & SI

10% Document Digitization & Management

10% Marketing Strategy

10% Mobile & App Marketing

IVE Data-Driven Communications, an Email Marketing company, was founded in 2015. Located in Sydney, Australia and Homebush West, Australia, the team focuses on Email Marketing and Direct Marketing.
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Braeside, Australia

26 Beyer Road
Braeside, Australia 3195
101 - 150

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VMORE | Virtual Practice People

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

East Melbourne, Australia

Services provided

100% Back Office Outsourcing

VMORE | Virtual Practice People is a Back Office Outsourcing company located in East Melbourne, Australia. They offer Back Office Outsourcing.
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City Cash 4 Cars

Not yet reviewed

$1,000+

< $25 / hr

10 - 49

Campbellfield, Australia

Services provided

50% Corporate Training & Coaching

25% Back Office Outsourcing

25% Finance & Accounting Outsourcing (FAO)

City Cash 4 Cars is a Corporate Training & Coaching company. They offer Corporate Training & Coaching and Back Office Outsourcing and are based in Campbellfield, Australia.
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Float Accounting

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Melbourne, Australia

Services provided

50% Accounting

10% BI & Big Data Consulting & SI

10% Back Office Outsourcing +3 services

10% Business Consulting

10% Cloud Consulting & SI

10% Other IT Consulting and SI

Float Accounting is an Accounting company. They specialize in Accounting and BI & big data consulting & SI and were launched in 2021. The agency is in Preston, Australia and Melbourne, Australia.
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Melbourne, Australia

1 Queens Road
Melbourne, Australia 3004
2 - 5

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