Top BPO Companies in Melbourne

Ratings Updated: July 15, 2026

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Featured

What are Featured Providers?

Hugo Inc.

5.0 28 reviews
Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves Melbourne, Australia

Services provided

25% Customer Service Outsourcing

20% Call Center Services

15% Back Office Outsourcing +4 services

10% Content Moderation Services

10% Data Annotation Services

10% Finance & Accounting Outsourcing (FAO)

10% Sales Outsourcing

Hugo Inc. | Top CX Provider is an outsourcing company specializing in customer experience (CX) and support services. The company consistently receives high praise for its effective project management and adaptability, with 100% of reviewers noting the team's ability to seamlessly integrate into existing operations. Approximately 70% of the feedback highlights the company's impressive cultural fit and commitment to quality, with measurable outcomes like increased efficiency and customer satisfaction.

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Industry Experience

Hugo Inc. has garnered positive feedback across various industries, particularly in Financial Services, eCommerce, and Gaming. Clients highlight their expertise in customer support, operational efficiency, and integration capabilities. In Financial Services, they have improved customer satisfaction and reduced churn through proactive management. The eCommerce sector praises their back-office support and supplier vetting, while Gaming clients commend their community management and content development. Overall, Hugo Inc. is well-suited for businesses seeking effective customer engagement and operational optimization.
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Financial services eCommerce Automotive Food & Beverages Software Information technology Environmental Services Advertising & marketing Gaming Media

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Average Project Cost Breakdown

$50,000 to $199,999 (7) $200,000 to $999,999 (6) $10,000 to $49,000 (2)

What Clients Have Said
Hugo Inc. has received positive feedback regarding their overall cost and value for money. Clients frequently highlighted 'good value for cost' and 'great culture fit' as key reasons for choosing Hugo over competitors. Specific instances include a financial services CMO noting that Hugo's services significantly increased revenue while reducing integration times. Additionally, clients appreciated the efficiency and flexibility of Hugo’s teams, emphasizing that their services allowed for substantial cost reductions and improved operational capabilities.
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United States (9) Kenya (3) France (1) Netherlands (1) United Arab Emirates (1) England (1)

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Connext

5.0 7 reviews
Premier Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves Melbourne, Australia

Services provided

30% Customer Service Outsourcing

30% Finance & Accounting Outsourcing (FAO)

20% Back Office Outsourcing +1 service

20% IT Staff Augmentation

Connext is a versatile outsourcing agency providing call center, accounting, and business process management services. Reviews indicate a strong focus on client alignment, effective recruitment, and seamless integration into clients' workflows, with over 85% of feedback emphasizing their impressive hiring speed and communication. Clients appreciate their proactive approach and dedication to long-term partnerships, although some suggest enhanced employee training.

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Reviews mention Hard working
Clients consistently express appreciation for Connext's hard-working nature, highlighting their commitment to excellence and proactive approach. One client noted the team's reliability and effort in matching candidates to specific profiles, stating, 'The staff are engaged and committed to providing excellent service.' Another emphasized the dedication of the account manager in ensuring smooth operations, reflecting a strong partnership. Overall, the sentiment regarding Connext's work ethic is overwhelmingly positive, showcasing their dedication to client success.

Staff Augmentation for Accounting Management Firm

5.0 Dec 17, 2021

As with any business relationships we encounter obstacles. However, with Connext, they are always proactive, fair, and show a great deal of integrity in our interactions. When COVID hit, they were able to mobilize and get all the computers to our resources' homes so that there was no interruption in services. They have continued to be proactive in helping us add resources during the pandemic.
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Staff Augmentation for Title & Escrow Company

5.0 Jan 23, 2023

Connext takes a lot of pride in making the relationship successful. They assign an account manager that exists to make sure daily operations run smoothly and to serve as a point of contact should any issues arise. The care and effort that goes into helping build and manage these teams truly make them feel like an extension of our own. The recruiting and management is reliable. Connext finds highly talented candidates, quickly and works very hard to match candidates with our preferred profile. We always feel supported by their management team and have access to them always should a problem come up. The staff are engaged and committed to providing excellent service, they continuously strive for excellence in all that they do.
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Industry Experience

Connext has demonstrated expertise across multiple industries, including Arts & Entertainment, Financial Services, Business Services, Real Estate, and IT. Clients commend their effective call center services, streamlined accounting processes, and dependable recruitment strategies, leading to improved operational efficiency and customer satisfaction. Overall sentiment is positive, highlighting their proactive communication and commitment to long-term partnerships, making them a strong candidate for businesses seeking reliable outsourcing solutions in these sectors.
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Arts, entertainment & music Financial services Software Business services Other Industry Real estate

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Average Project Cost Breakdown

$10,000 to $49,000 (1)

What Clients Have Said
Clients have consistently noted that Connext offers strong value for money, with one reviewer highlighting their 'pricing fit our budget' and another emphasizing the 'cost, expertise, and long-term partnership' they provide. Many clients reported significant improvements in operational efficiency and reduced workloads, indicating that the services received justified their investment. Overall, the sentiment is positive, with clients appreciating the balance of cost and quality in Connext's offerings.
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Honolulu, Hawaii (3) Denver, Colorado (1) Mechanicsville, Virginia (1) Trevose, Pennsylvania (1)

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Select VoiceCom

4.8 9 reviews
Premier Verified

$5,000+

< $25 / hr

1,000 - 9,999

Serves Melbourne, Australia

Services provided

30% Call Center Services

30% Customer Service Outsourcing

10% Back Office Outsourcing +3 services

10% Finance & Accounting Outsourcing (FAO)

10% IT Staff Augmentation

10% Sales Outsourcing

Select VoiceCom is a customer service and sales outsourcing company praised for its ability to enhance client operations through effective team staffing and management. Across reviews, 100% highlight their exemplary project management and communication, often going above expectations. Approximately 85% of reviews mention their cultural alignment and responsiveness, while results include increased sales, customer satisfaction, and overall efficiency.

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Reviews mention Easy to work with
Clients consistently describe Select VoiceCom as easy to work with, highlighting their open communication and responsiveness. One client noted, 'their team has been amazing to work with,' appreciating the honest feedback exchange. Another remarked on their 'personalized approach' and willingness to adapt, stating they are 'very easy to speak to.' Overall, the sentiment reflects a strong alignment in culture and values, contributing to a collaborative and effective partnership.

Recruitment Services for Financial Services Company

4.5 Oct 17, 2025

We have found SVC an extremely well organized and communicative team. They respond within 24 hours and have been very open to suggestions, needs, or requests to make the process work for everyone involved. We love their personalized approach, very easy to speak to, honor what they say they are going to do and are open minded to change.
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Industry Experience

Select VoiceCom exhibits strong capabilities across various industries, including Media, Business Services, Advertising & Marketing, Pharmaceuticals, Financial Services, and Legal. Clients commend their reliability, project management, and the ability to deliver measurable results, such as increased sales and improved customer service. Overall, feedback suggests a positive sentiment, particularly in the Financial Services and Legal sectors, where their attention to quality and client needs is highlighted as a key strength.
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Media Business services Advertising & marketing Pharmaceuticals Other industries Legal Financial services

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Average Project Cost Breakdown

$10,000 to $49,000 (2) $50,000 to $199,999 (2) $1,000,000 to $9,999,999 (2) $200,000 to $999,999 (1)

What Clients Have Said
Clients express a strong sentiment regarding Select VoiceCom's cost-effectiveness and value for money, often highlighting it as a key reason for their selection. One client noted it offered 'good value for cost,' and another mentioned the 'high ratings' and 'great culture fit' that justified their investment. Overall, feedback indicates that Select VoiceCom consistently delivers results that exceed expectations, making them a reliable partner for various business needs.
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United States (7) Australia (1)

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Acquire Intelligence

4.6 4 reviews

$1,000+

< $25 / hr

1,000 - 9,999

Melbourne, Australia

Services provided

35% Back Office Outsourcing

18% Customer Service Outsourcing

12% AI Consulting +4 services

12% Call Center Services

10% AI Development

8% Sales Outsourcing

5% Business Consulting

Acquire BPO is a business process outsourcing company specializing in inbound and outbound call services, offering fast and efficient telemarketing and customer support solutions. Reviewers frequently highlight their strengths in quick response times and meeting deadlines, with 100% of feedback indicating satisfaction with service quality. Opportunities for improvement include reducing wait times and increasing staff availability.

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Reviews mention Patient
Clients have consistently highlighted Acquire Intelligence's patience as a significant strength. One review noted their 'responsibility, patience, honesty, and humility,' underscoring the company's commitment to effective communication and customer service. This sentiment reflects an overall positive perception of their approach to client interactions, contributing to a reliable and supportive service environment.

Customer-based Phone Support for Business Service

5.0 Aug 11, 2017

The service provider is noted for their responsibility, patience, honesty, and humility. These qualities are consistently demonstrated in their work. The client has been working with them since 2010 and continues to rely on their services.
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Industry Experience

Acquire Intelligence has demonstrated strong expertise in industries such as hospitality, leisure, and various other sectors, primarily through their efficient inbound and outbound call handling services. Clients praised their quick response times, cost-saving capabilities, and the quality of customer service. The overall sentiment reflects satisfaction across industries, with particular commendation for their ability to streamline operations and enhance customer interactions, making them a suitable choice for businesses seeking to improve communication and operational efficiency.
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Other industries Hospitality & leisure Other Industry

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New York City, New York (1) Scarsdale, New York (1) Staten Island, New York (1) Boston, Massachusetts (1)

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Melbourne, Australia

Level 15 10 Queens Road,
Melbourne, Australia 3004
31 - 40

61.3.9956.0000

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Pointer Strategy

5.0 6 reviews

$5,000+

$50 - $99 / hr

10 - 49

Melbourne, Australia

Services provided

50% Recruiting

30% Sales Outsourcing

20% Corporate Training & Coaching

Pointer Strategy is a company specializing in outbound sales services, offering tech sales training, cold email campaigns, and lead generation. Across their reviews, clients highlight their effectiveness, with a 200% increase in decision-maker conversations and improved sales pipelines. Approximately 100% of reviewers praise their responsiveness, professionalism, and tailored strategies, with no significant areas for improvement identified.

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1 of 1 reviews is 5 stars

$50,000 – $199,999 avg. project cost

Reviewed 1 time in the past 6 months
In recent reviews, clients have praised Pointer Strategy for their effective training solutions and impressive project management. One client noted a 200% increase in conversations with decision-makers, leading to double the closed deals weekly. The team was commended for their quick communication and high-quality presentations. Overall, feedback indicates strong satisfaction with their services, with no significant areas for improvement identified.
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Average Project Cost Breakdown

$10,000 to $49,000 (2) $50,000 to $199,999 (1)

What Clients Have Said
Clients consistently express satisfaction with Pointer Strategy's pricing and the value received for their investment. Feedback highlights that their pricing fits various budgets and offers good value for the cost. One client noted that Pointer Strategy's services led to a 200% increase in conversations and closed deals, while another emphasized the significant boost in their sales pipeline. Overall, the sentiment is highly positive, with clients appreciating the alignment of costs with the results delivered.
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Australia (3) United States (2)

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Featured

What are Featured Providers?
TECHSPEED INC

4.9 18 reviews
Premier Verified

$1,000+

< $25 / hr

50 - 249

Serves Melbourne, Australia

Services provided

30% Back Office Outsourcing

25% Call Center Services

25% Content Moderation Services +1 service

20% Customer Service Outsourcing

TECHSPEED INC is a data management and business process outsourcing company, providing services such as data entry, content management, and market research. Client feedback highlights their adaptability, professionalism, and ability to meet deadlines, with 100% of reviews noting their excellent communication and project management skills. No areas for improvement were mentioned, reflecting a strong satisfaction rate across diverse industries.

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Reviews mention High-quality work
Clients consistently commend TECHSPEED INC for delivering high-quality work, noting their impressive accuracy and efficiency in data entry and customer service. One client highlighted the company's proactive communication and commitment to quality, stating that they anticipated issues and provided solutions effectively. Another reviewer praised the thoroughness of their research and the overall quality of the information delivered. Overall, feedback reflects a strong sentiment of satisfaction with the quality of services provided.

Lead Gen & Market Research for SaaS Business Mgmt. Provider

5.0 Feb 8, 2023

TechSpeed Inc also grew our database, and the quality of information they delivered was excellent. We were impressed with their strategic research, ability to understand our needs, and the execution of our project brief — TechSpeed Inc had a very thorough delivery process.
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Customer Service Outsourcing for Home Care Agency

5.0 Sep 29, 2025

The accuracy rate of entries is very high, with very few corrections needed. Their team showed genuine commitment to quality and efficiency, which made the partnership feel smooth and productive. All deliverables were completed on time or ahead of deadline. They didn’t just complete tasks — they anticipated potential issues and offered solutions before problems arose.
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2 of 2 reviews are 5 stars

Unknown avg. project cost

Reviewed 2 times in the past 6 months
Recent reviews for TECHSPEED INC highlight a strong overall sentiment of satisfaction among clients. One client praised their professionalism and adaptability, noting that they exceeded expectations in data management tasks for a WordPress site. Another client commended the company for delivering comprehensive election information with speed and accuracy, surpassing competitors. Communication was consistently described as easy and responsive, with no significant areas for improvement identified.
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Average Project Cost Breakdown

Less than $10,000 (6) $10,000 to $49,000 (5)

What Clients Have Said
Clients consistently highlight TECHSPEED INC's competitive pricing and value for money. One client noted their selection was influenced by the 'good value for cost,' while another emphasized that pricing fit their budget. Overall sentiment reflects satisfaction, with clients appreciating the combination of quality service and timely delivery at reasonable rates. Many reviews indicate that TECHSPEED INC exceeded expectations, reinforcing their reputation as a cost-effective partner for various data-related projects.
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United States (16) Canada (1)

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MarKam Solutions

5.0 9 reviews
Premier Verified

$1,000+

< $25 / hr

50 - 249

Serves Melbourne, Australia

Services provided

30% Call Center Services

20% Customer Service Outsourcing

20% IT Managed Services +2 services

20% Sales Outsourcing

10% Back Office Outsourcing

MarKam Solutions is a versatile outsourcing provider specializing in technical support, sales, operations, and customer service. Across multiple reviews, clients commend their professional management, alignment with company values, and ability to meet budget constraints. With over 90% positive feedback, MarKam Solutions is praised for their adaptability, responsiveness, and the strategic impact on metrics such as customer satisfaction and sales growth.

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Reviews mention Accommodating
Clients have consistently praised MarKam Solutions for their accommodating nature, highlighting their adaptability and responsiveness to client needs. For instance, one client noted their structured and detail-oriented approach, which facilitated effective communication and timely project delivery. Additionally, the company demonstrated a keen ability to adjust to evolving business demands, further enhancing client satisfaction. Overall, the sentiment reflects a strong appreciation for MarKam Solutions' commitment to meeting client expectations.

Call Center Services for Logistics & Supply Chain Company

5.0 Nov 7, 2024

They were very structured and detail-oriented in their approach, always making data-driven decisions to support the needs of the business. Communication was professional and on point and they were very adaptive and responsive. Their in-depth industry knowledge, data-driven approach, and adaptability to the business's ever-changing needs were impressive.
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Industry Experience

MarKam Solutions has demonstrated expertise across various sectors, including Advertising & Marketing, Supply Chain & Logistics, Manufacturing, Transportation, and Information Technology. Clients commend their ability to enhance operational efficiency, boost sales, and improve customer satisfaction. The overall sentiment is highly positive, particularly within Supply Chain & Logistics, where they provided significant cost reductions and revenue growth. Their strengths lie in adaptability, effective communication, and a strong understanding of industry-specific needs, making them a suitable partner across these diverse fields.
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Advertising & marketing Information technology Supply Chain, Logistics, and Transport Manufacturing Transportation

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Average Project Cost Breakdown

$50,000 to $199,999 (3) $10,000 to $49,000 (1) $200,000 to $999,999 (1)

What Clients Have Said
Clients consistently praised MarKam Solutions for their competitive pricing and excellent value for money. One client highlighted that their pricing fit the budget while providing a 'good value for cost.' Another noted a 35% decrease in labor costs while meeting sales goals, emphasizing affordability without sacrificing quality. Overall, feedback reflects strong satisfaction with cost-effectiveness, suggesting that MarKam Solutions delivers substantial value relative to their fees.
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United States (4) Bulgaria (3) England (1)

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TDCX

4.8 12 reviews
Verified

$100,000+

Undisclosed

10,000+

Serves Melbourne, Australia

Services provided

50% Customer Service Outsourcing

20% Sales Outsourcing

10% Business Consulting +2 services

10% Call Center Services

10% Content Moderation Services

TDCX is a prominent business process outsourcing (BPO) company that specializes in providing global quality evaluations, customer support, and scalable operations solutions across various sectors such as hospitality, social media, fintech, and e-commerce. Clients frequently praise TDCX for their agility, reliability, and exceptional communication skills, with a focus on collaborative and innovative problem-solving approaches. Approximately 95% of feedback highlights their ability to consistently exceed expectations and deliver high-quality service, with numerous clients noting their impressive capacity for scaling operations without compromising quality. Some areas for improvement mentioned include exploring more competitive costing and flexible remote work options. Overall, TDCX maintains a strong reputation as a reliable and effective partner in enhancing customer experience and operational efficiency.

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Reviews mention Transparent
The overall sentiment regarding transparency in TDCX's operations is highly positive. Clients appreciate the company's culture of openness, where all team members can raise questions or concerns, fostering trust and operational enhancements. One client noted, 'This encouragement of transparency into the good or bad fosters trust between agent to TDCX and TDCX to client.' Such practices are seen as vital for building strong relationships and improving outcomes across partnerships.

Customer Service, Security & Risk Assessment for Fintech Co

5.0 Apr 28, 2022

TDCX has created a culture where everyone at every level can raise a question or concern, which has enabled my engagements with them to result in countless operating enhancements as well as large-scale operating shifts making all partners in the network increase outputs. This encouragement of transparency into the good or bad fosters trust between agent to TDCX and TDCX to client where everyone wins, including other vendors in the network. More partners should strive to operate this way.
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Industry Experience

TDCX demonstrates strong capabilities across various industries, including Hospitality & Leisure, Social Networking, Financial Services, Food & Beverages, Software, Consumer Products, Retail, and IT Services. Feedback emphasizes their agility, innovative problem-solving, and exceptional communication. Clients commend their ability to scale operations while maintaining high service quality, particularly in customer support and risk assessment. Overall sentiment is positive, with notable strengths in fostering partnerships, operational excellence, and a dedication to enhancing customer experience.
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Hospitality & leisure Social Networking Financial services Food & Beverages Software Consumer Products Retail IT Services

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Average Project Cost Breakdown

$1,000,000 to $9,999,999 (2) $200,000 to $999,999 (1) $10,000,000 + (1)

What Clients Have Said
Clients have expressed a generally positive sentiment regarding TDCX's cost and value for money. Feedback highlights their ability to deliver high-quality services while maintaining competitive pricing, as noted by a vendor manager who emphasized TDCX's best value in terms of cost and quality. However, some clients suggested that pricing could be more competitive. Overall, TDCX is regarded as a reliable partner that provides significant value, often exceeding expectations in service delivery.
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Singapore (7) Germany (1) Spain (1) United States (1)

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Teqnet Solutions

5.0 2 reviews

Undisclosed

Undisclosed

10 - 49

South Yarra, Australia

Services provided

35% Recruitment Process Outsourcing

15% Finance & Accounting Outsourcing (FAO)

10% Back Office Outsourcing +4 services

10% Business Consulting

10% Customer Service Outsourcing

10% HR Outsourcing

10% Sales Outsourcing

Teqnet Solutions is a finance and accounting outsourcing company that also provides data entry services. They are praised for their professionalism, tailored solutions, and innovative approaches, with 100% positive feedback emphasizing their efficiency, cost reduction, and client collaboration. Reviewers consistently commend their responsiveness and seamless service delivery.

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Industry Experience

Teqnet Solutions has demonstrated expertise in the manufacturing industry, particularly in personal care manufacturing. Clients highlighted the company's strengths in talent acquisition, outsourced support, and cost reduction, with a focus on delivering tailored solutions and maintaining high responsiveness. Overall sentiment is highly positive, with clients noting increased efficiency and scalability as key outcomes. This indicates that Teqnet Solutions is a strong fit for businesses requiring support in finance, accounting, and operational enhancements.
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Manufacturing

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Average Project Cost Breakdown

What Clients Have Said
Clients have expressed satisfaction with Teqnet Solutions' pricing, noting it fits their budget and represents good value for the cost. One client highlighted their ability to reduce costs while increasing efficiency, emphasizing that Teqnet's services contributed significantly to this outcome. Overall, the sentiment is positive, with clients appreciating the company's commitment to delivering tailored solutions and responsive service, further enhancing the perceived value of their offerings.
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TSA Group

Not yet reviewed

$250,000+

$25 - $49 / hr

1,000 - 9,999

Burwood, Australia

Services provided

65% Customer Service Outsourcing

20% Call Center Services

15% Sales Outsourcing

TSA Group, a Customer Service Outsourcing company, was launched in 1997. The firm provides Customer Service Outsourcing and Call Center Services.
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Burwood, Australia

Building 3, Level 1, 301 Burwood Hwy
Burwood, Australia 3125
251 - 300

61 3 8420 7000

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TTEC

Not yet reviewed

$1,000+

$25 - $49 / hr

10,000+

Melbourne, Australia

Services provided

50% Call Center Services

50% Customer Service Outsourcing

TTEC is a phone answering service and Customer Service Outsourcing company founded in 1982. Their team provides Call Center Services and Customer Service Outsourcing.
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Melbourne, Australia

Level 12, 460 Bourke Street
Melbourne, Australia 3000
More than 5k

+61.3.9697.2400

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ConnectOS

Not yet reviewed

Undisclosed

< $25 / hr

1,000 - 9,999

Melbourne, Australia

Services provided

10% Back Office Outsourcing

10% Call Center Services

10% Customer Service Outsourcing +7 services

10% Finance & Accounting Outsourcing (FAO)

10% HR Consulting

10% HR Outsourcing

10% IT Managed Services

10% IT Staff Augmentation

10% IT Strategy Consulting

10% Sales Outsourcing

ConnectOS is an IT strategy consulting company. Located in Mandaluyong, Philippines and Melbourne, Australia, the firm provides IT strategy consulting and IT managed services.
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Melbourne, Australia

Level 14, 333 Collins Street
Melbourne, Australia 3000
2 - 5

13007477000

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Lead Express

4.8 2 reviews

$5,000+

Undisclosed

10 - 49

Scoresby, Australia

Services provided

20% Email Marketing

20% Sales Outsourcing

10% Call Center Services +8 services

10% Market Research

10% Pay Per Click

5% Content Marketing

5% Digital Strategy

5% Direct Marketing

5% Event Marketing

5% Marketing Strategy

5% Search Engine Optimization

Lead Express is a lead generation company that excels in building high-quality, executive-level prospects for various industries. The firm has received overwhelmingly positive feedback, with a notable 2400% ROI in one project and consistent praise for understanding client needs. Clients appreciate their proactive communication, strategic approach, and ability to secure several new business opportunities, though some suggest improvements in planning and transparency.

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Reviews mention Proactive
Lead Express demonstrates a proactive approach by actively seeking to understand their client's business and regularly engaging in feedback. A client noted, "They've expressed interest in better understanding our business... so that they can do a better job for us." Additionally, the team conducts weekly updates and provides access to call records, allowing for ongoing communication and improvement. Overall, the sentiment is highly positive, highlighting their commitment to delivering quality leads.

Lead Generation for Software Solutions Provider

4.5 Jun 24, 2021

Lead Express knows and understands our business. They reach out to prospects in the same manner that we would. Recently, they’ve once again expressed interest in better understanding our business, as well as a new solution we have, so that they can do a better job for us. This is one of the main reasons we continue the engagement with them.
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Industry Experience

Lead Express has demonstrated strong expertise in lead generation across various industries, notably in Advertising & Marketing and IT Services. Clients have praised their comprehensive end-to-end campaigns, which significantly boosted lead generation and established high-quality connections. The feedback highlights their ability to understand client needs and deliver impressive ROI, particularly in complex sectors such as Financial Services, Healthcare, and Oil & Gas. Overall, sentiment in these industries is positive, suggesting Lead Express is well-suited for businesses seeking effective lead generation solutions.
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IT Services Advertising & marketing

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Average Project Cost Breakdown

$50,000 to $199,999 (2)

What Clients Have Said
Lead Express is perceived as providing excellent value for money, with clients reporting significant returns on investment; one noted a 2400% ROI from their campaign. While the investment can be substantial, such as $115,000 AUD for a year-long project, clients feel the quality of leads and the depth of understanding of their business justify the costs. Overall, sentiment towards their pricing and value is highly positive, with clients appreciating the high-quality leads generated.
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What are Featured Providers?
Remote Team Solutions

5.0 24 reviews
Premier Verified

Undisclosed

Undisclosed

250 - 999

Serves Melbourne, Australia

Services provided

30% Staffing

10% Back Office Outsourcing

10% Call Center Services +5 services

10% Customer Service Outsourcing

10% Employer of Record (EOR) Services

10% Finance & Accounting Outsourcing (FAO)

10% IT Staff Augmentation

10% Recruitment Process Outsourcing

Remote Team Solutions is a staffing and recruitment company that excels in sourcing and managing remote employees across various industries. With approximately 90% positive feedback from reviewers, clients frequently praise their ability to find great talent and their supportive project management approach. Notably, around 40% of reviewers highlight their cultural fit and alignment with company values as standout features.

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Reviews mention Hard working
Clients consistently praise Remote Team Solutions for their hard work and dedication. One client noted their 'phenomenal work ethic,' highlighting that team members often choose to work during slow periods rather than take time off. Additionally, they have never incurred overtime costs, reflecting their commitment to meeting deadlines. Overall, clients express high satisfaction with the team's performance and reliability, indicating a strong sentiment towards their hardworking nature.

Data Entry, Processing and Invoicing for Real Estate company

5.0 Aug 27, 2019

Their overall performance is much better than other companies I’ve worked with. We’ve built a solid business relationship and their work ethic is phenomenal. Whenever I offer them days off, when things are slow around the holidays, they always opt to work instead. I’ve never paid an overtime bill, even though I should have.
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1 of 2 reviews are 5 stars

$50,000 – $199,999 avg. project cost

Reviewed 2 times in the past 6 months
Recent client feedback for Remote Team Solutions indicates a strong positive sentiment, highlighting their effective talent acquisition and project management. One client noted an increased close rate and praised their responsiveness, particularly mentioning team member Gustavo. Another client lauded the quick issuance of policies while maintaining quality, appreciating the autonomy in managing their team. Areas for improvement mentioned include a tendency to rush the hiring process, though overall satisfaction with their services was evident.
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Industry Experience

Remote Team Solutions has received positive feedback across various industries, including Home Services, Insurance, Legal, Advertising & Marketing, and Software. Clients commend their exceptional talent acquisition, project management, and ability to enhance customer experiences. Notably, in Home Services and Insurance, they improved sales and policy issuance timelines, respectively. Legal clients appreciated the quality of executive assistants, while in Advertising & Marketing, they effectively supported recruitment. The overall sentiment reflects a strong cultural fit and responsiveness, making them a suitable partner for diverse projects.
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Insurance Software Legal Other Industry Construction Human Resources Media Advertising & marketing Retail Business services Real estate Food & Beverages IT Services

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United States (19) Ireland (1) Mexico (1) New Zealand (1) England (1)

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Evolved Contact

Not yet reviewed

$5,000+

$50 - $99 / hr

10 - 49

Melbourne, Australia

Services provided

50% Call Center Services

50% Sales Outsourcing

Telephone answering service and Sales Outsourcing company Evolved Contact is headquartered in Melbourne, Australia. Launched in 2014, the team offers Call Center Services and Sales Outsourcing.
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Packleader BPO

Not yet reviewed

$10,000+

< $25 / hr

250 - 999

Brighton, Australia

Services provided

20% Back Office Outsourcing

20% Call Center Services

20% Customer Service Outsourcing +2 services

20% Market Research

20% Sales Outsourcing

Packleader BPO is a Market Research company. Launched in 2008, their team offers Market Research and Call Center Services.
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Virtual Assistants Pakistan

5.0 2 reviews

$5,000+

$25 - $49 / hr

50 - 249

Melbourne, Australia

Services provided

20% Custom Software Development

10% Advertising

10% Call Center Services +6 services

10% Customer Service Outsourcing

10% Email Marketing

10% Marketing Strategy

10% Search Engine Optimization

10% Social Media Marketing

10% Web Development

Virtual Assistants Pakistan is a company providing reliable virtual support services, particularly excelling in compliance management. Reviews indicate a high level of professionalism and effective communication, with 100% of feedback being positive. Clients appreciate their smooth onboarding process and the noticeable positive impact on operations, continually recommending them for dependable virtual assistance.

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1 of 1 reviews is 5 stars

Unknown avg. project cost

Reviewed 1 time in the past 6 months
In recent reviews, clients have expressed high satisfaction with Virtual Assistants Pakistan, highlighting the smooth onboarding process and the professionalism of assigned virtual assistants. One client from Agate Home Care noted a significant positive impact on operations due to effective communication and diligent task execution. Overall, the sentiment is overwhelmingly positive, with no reported areas for improvement, indicating that the company is a dependable choice for virtual support.
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Industry Experience

Virtual Assistance Pakistan has garnered positive feedback primarily from the Home Services industry, specifically noted for their expertise in virtual assistance. Clients emphasize their professional, reliable, and detail-oriented service, which has significantly improved operational efficiency. The onboarding process is praised for its smoothness, while communication remains effective throughout projects. Overall sentiment in the Home Services sector is highly favorable, making this provider a strong candidate for organizations seeking dependable virtual support.
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What Clients Have Said
Clients have expressed strong satisfaction with the overall value provided by Virtual Assistance Pakistan, highlighting their professionalism and reliability. One client noted, 'Their service has made a noticeable positive impact on our day-to-day operations,' indicating a robust return on investment. Additionally, the smooth onboarding process and effective communication were frequently praised, suggesting that the company's pricing is justified by the quality of service delivered.
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More responsive than most other service providers

Virtual Assistants Pakistan is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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Away Digital Teams

Not yet reviewed

Undisclosed

Undisclosed

250 - 999

Balaclava, Australia

Services provided

20% Back Office Outsourcing

15% Finance & Accounting Outsourcing (FAO)

15% IT Staff Augmentation +5 services

10% Call Center Services

10% Customer Service Outsourcing

10% HR Consulting

10% HR Outsourcing

10% Web Development

Away Digital Teams is a Balaclava, Australia-based Back Office Outsourcing company. Established in 2016, the team offers Back Office Outsourcing and IT staff augmentation.
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LeadCallers

Not yet reviewed

$5,000+

Undisclosed

10 - 49

Melbourne, Australia

Services provided

50% Call Center Services

30% Sales Outsourcing

20% Customer Service Outsourcing

LeadCallers is an answering service. Their team is located in Melbourne, Australia and focuses on Call Center Services and Sales Outsourcing.
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Alltel Australia

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Wheelers Hill, Australia

Services provided

50% Customer Service Outsourcing

30% Call Center Services

10% Cybersecurity +1 service

10% IT Managed Services

Alltel Australia is a Customer Service Outsourcing company. They specialize in Customer Service Outsourcing and Call Center Services and are headquartered in Wheelers Hill, Australia.
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Work4you

Not yet reviewed

Undisclosed

< $25 / hr

50 - 249

Epping, Australia

Services provided

25% Back Office Outsourcing

25% Call Center Services

10% Business Consulting +4 services

10% Graphic Design

10% IT Managed Services

10% Sales Outsourcing

10% Web Design

Work4you, a phone answering service, is in Epping, Australia. They offer Call Center Services and Back Office Outsourcing.
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Startek Australia

Not yet reviewed

$1,000+

$25 - $49 / hr

250 - 999

Melbourne, Australia

Services provided

50% Customer Service Outsourcing

25% HR Consulting

25% Transcription

Customer Service Outsourcing company Startek Australia was launched in 1995. The team offers Customer Service Outsourcing and Transcription and is located in Melbourne, Australia.
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WireTask

Not yet reviewed

$10,000+

< $25 / hr

50 - 249

Docklands, Australia

Services provided

25% Back Office Outsourcing

25% Business Consulting

25% Call Center Services +1 service

25% Sales Outsourcing

WireTask is a midsize Business Consulting company located in Docklands, Australia and Dhaka, Bangladesh. Their services include Business Consulting and Call Center Services.
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Outsourcey

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Richmond, Australia

Services provided

50% Back Office Outsourcing

50% Call Center Services

Outsourcey, an answering service company and Back Office Outsourcing company, was founded in 2024. The firm specializes in Call Center Services and Back Office Outsourcing.
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Cross Angle

Not yet reviewed

Undisclosed

< $25 / hr

50 - 249

Broadmeadows, Australia

Services provided

35% Back Office Outsourcing

35% Graphic Design

30% Sales Outsourcing

Cross Angle is a midsize graphic design company founded in 2008. Their team offers Graphic Design and Back Office Outsourcing.
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TMC

Not yet reviewed

$1,000+

$25 - $49 / hr

10 - 49

Heidelberg West, Australia

Services provided

40% Back Office Outsourcing

35% Customer Service Outsourcing

15% Call Center Services +1 service

10% Sales Outsourcing

Back Office Outsourcing company TMC was established in 1974. The team specializes in Back Office Outsourcing and Customer Service Outsourcing.
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Oracle CMS

Not yet reviewed

$1,000+

$25 - $49 / hr

50 - 249

West Melbourne, Australia

Services provided

80% Customer Service Outsourcing

10% Social Media Marketing

10% Web Development

Oracle CMS, a Customer Service Outsourcing company, was established in 2005. The agency specializes in Customer Service Outsourcing and Social Media Marketing.
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Carisma Solutions Private Limited

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Malvern East, Australia

Services provided

90% Back Office Outsourcing

10% Robotics Process Automation

Carisma Solutions Private Limited is a Chennai, India-based Back Office Outsourcing company. They offer Back Office Outsourcing and Robotics Process Automation and were launched in 2006.
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Malvern East, Australia

409 Waverley Road Malvern East
Malvern East, Australia 3145
201 - 250

+61 03 9026 9190

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no name

Not yet reviewed

$1,000+

Undisclosed

50 - 249

Melbourne, Australia

Services provided

50% Call Center Services

20% Transcription

10% Commercial Brokerage Services +4 services

5% Cloud Consulting & SI

5% Finance & Accounting Outsourcing (FAO)

5% Web Design

5% Web Development

No name is an answering service company based in Melbourne, Australia. They offer Call Center Services and Transcription.
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Influx

4.1 7 reviews

Undisclosed

Undisclosed

250 - 999

Cremorne, Australia

Services provided

50% Ecommerce Marketing

50% Sales Outsourcing

Influx provides outsourcing services across various industries, including finance, healthcare, real estate, and transportation, assisting clients in reducing operational costs and improving customer service. Overall, feedback highlights Influx's professionalism, cost-effectiveness, and ability to enhance business growth and efficiency. Clients appreciate the smooth collaboration process, though some reviews do not emphasize unique aspects of the company's services.

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Global TeleForce Ltd

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Pascoe Vale South, Australia

Services provided

50% Back Office Outsourcing

25% Accounting

25% Sales Outsourcing

Global TeleForce Ltd is a Pascoe Vale South, Australia-based Back Office Outsourcing company. They provide Back Office Outsourcing and Accounting and were founded in 2012.
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Eco Commercial Cleaning Melbourne

Not yet reviewed

Undisclosed

$25 - $49 / hr

10 - 49

Noble Park, Australia

Services provided

100% Customer Service Outsourcing

Eco Commercial Cleaning Melbourne is a small Customer Service Outsourcing company established in 2010. Their services include Customer Service Outsourcing.
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Lane Electrical

Not yet reviewed

$5,000+

$25 - $49 / hr

10 - 49

Boronia, Australia

Services provided

100% Customer Service Outsourcing

Lane Electrical is a Customer Service Outsourcing company in Boronia, Australia and Boronia, Australia. They offer Customer Service Outsourcing and were launched in 2020.
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Boronia, Australia

5 Bellrise Court
Boronia, Australia 3155
16 - 20

+61 370.463.995

Boronia, Australia

5 Bellrise Court
Boronia, Australia 3155
16 - 20

+61 3 7046 3995

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SES Carpet Cleaning Melbourne

Not yet reviewed

$1,000+

< $25 / hr

10 - 49

Melbourne, Australia

Services provided

100% Customer Service Outsourcing

SES Carpet Cleaning Melbourne is a Customer Service Outsourcing company. The team provides Customer Service Outsourcing and is located in Melbourne, Australia.
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Avantix

Not yet reviewed

$1,000+

Undisclosed

10 - 49

Mount Waverley, Australia

Services provided

70% Document Digitization & Management

10% Business Consulting

10% IT Strategy Consulting +1 service

10% Other IT Consulting and SI

Avantix is a small Meadowbrook, Australia-based Document Digitization & Management company. The team provides Document Digitization & Management and IT strategy consulting.
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Mount Waverley, Australia

Level 1, 203 Blackburn Road
Mount Waverley, Australia 3149
10 - 15

1300119939

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The Outsourcing Co Pty Ltd

Not yet reviewed

$1,000+

Undisclosed

10 - 49

Glen Iris, Australia

Services provided

20% Customer Service Outsourcing

20% Finance & Accounting Outsourcing (FAO)

15% Back Office Outsourcing +3 services

15% HR Outsourcing

15% Recruitment Process Outsourcing

15% Sales Outsourcing

The Outsourcing Co Pty Ltd, a Customer Service Outsourcing company, was founded in 2025. They specializes in Customer Service Outsourcing and Finance & Accounting Outsourcing (FAO).
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Frosted Wheels

Not yet reviewed

$1,000+

< $25 / hr

10 - 49

Werribee, Australia

Services provided

100% Customer Service Outsourcing

Frosted Wheels is a Customer Service Outsourcing company. Headquartered in Werribee, Australia, their small team specializes in Customer Service Outsourcing. The company was launched in 2020.
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ClickOne Digital

Not yet reviewed

$1,000+

$25 - $49 / hr

10 - 49

Carlton, Australia

Services provided

20% Customer Service Outsourcing

20% Email Marketing

20% Marketing Strategy +2 services

20% Sales Outsourcing

20% Social Media Marketing

Launched in 2021, ClickOne Digital, a small Marketing Strategy company, is located in Carlton, Australia. Their services include Marketing Strategy and Social Media Marketing.
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Outsource Genius

5.0 1 review

$1,000+

< $25 / hr

50 - 249

Melbourne, Australia

Services provided

15% Branding

15% Call Center Services

15% Email Marketing +4 services

15% Search Engine Optimization

15% Social Media Marketing

15% Web Development

10% Web Design

Outsource Genius offers comprehensive SEO services, including website audits, keyword research, on-page optimization, technical SEO, content strategy, and link building. Reviews indicate that the company excels in project management, consistently delivering work on time and demonstrating a strong commitment to fulfilling client needs, showcasing reliability and professionalism. Overall, clients express high satisfaction with Outsource Genius' services and outcomes.

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Glen Group

Not yet reviewed

$1,000+

$50 - $99 / hr

250 - 999

Point Cook, Australia

Services provided

15% Commercial Development

15% Customer Service Outsourcing

15% HR Consulting +6 services

10% Commercial Property Management

10% Executive Search

10% HR Outsourcing

10% Recruiting

10% Warehousing & Distribution

5% Staffing

Glen Group is a Commercial Development company established in 2015. The team provides Commercial Development and Customer Service Outsourcing and is based in Richmond, Canada and Surrey, Canada.
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Point Cook, Australia

Lincoln Park Close
Point Cook, Australia 3030
41 - 49

+1 604 805 0005

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24x7 Direct

Not yet reviewed

$1,000+

$25 - $49 / hr

50 - 249

Wheelers Hill, Australia

Services provided

50% Call Center Services

25% Customer Service Outsourcing

25% Sales Outsourcing

In Wheelers Hill, Australia, 24x7 Direct is an answering service. They provide Call Center Services and Sales Outsourcing.
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Greenbox Group Pty Ltd

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Campbellfield, Australia

Services provided

100% Document Digitization & Management

Greenbox Group Pty Ltd is a midsize Document Digitization & Management company. They offer Document Digitization & Management and were launched in 2000.
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AI Squad

Not yet reviewed

$1,000+

< $25 / hr

50 - 249

Camberwell, Australia

Services provided

100% Customer Service Outsourcing

AI Squad is a Customer Service Outsourcing company based in Camberwell, Australia. They focus on Customer Service Outsourcing and were established in 2025.
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1000Steps

Not yet reviewed

$5,000+

Undisclosed

10 - 49

Mentone, Australia

Services provided

35% Business Consulting

35% Corporate Training & Coaching

30% Sales Outsourcing

Headquartered in Singapore and Mentone, Australia, 1000Steps is a Business Consulting company. They specialize in Business Consulting and Corporate Training & Coaching and were founded in 2017.
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Mentone, Australia

Naples Road
Mentone, Australia 3194
2 - 5

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Flexisource IT

Not yet reviewed

$5,000+

Undisclosed

50 - 249

Melbourne, Australia

Services provided

40% IT Staff Augmentation

20% Call Center Services

10% Mobile App Development +3 services

10% Pay Per Click

10% Search Engine Optimization

10% Web Development

Flexisource IT, an IT staff augmentation company, is in Melbourne, Australia and Makati, Philippines. They offer IT staff augmentation and Call Center Services.
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Sagar Sethi

Not yet reviewed

$1,000+

< $25 / hr

2 - 9

Southbank, Australia

Services provided

35% Market Research

35% Sales Outsourcing

30% Digital Strategy

Sagar Sethi, a Direct Marketing company, is in Southbank, Australia. Established in 2021, the team focuses on Direct Marketing and Product Marketing.
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BGF - B2B Growth with AI Agents

5.0 1 review

$1,000+

$25 - $49 / hr

50 - 249

South Melbourne, Australia

Services provided

65% AI Agents

20% Sales Outsourcing

15% Demand Generation Marketing

B2B Growth Force - Top B2B Marketing, Revenue Operations & ABM Agency offers marketing strategy development and revenue operations services, focusing on enhancing business growth. Reviews highlight Pradeep's patience, prompt communication, and innovative strategies. Clients appreciate the detailed guidance and effective solutions provided, though there is a suggestion to expand the team to accommodate more clients simultaneously.

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South Melbourne, Australia

Coventry Place
South Melbourne, Australia 3205
2 - 5

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Onehalf Offshore Business Solutions

Not yet reviewed

Undisclosed

Undisclosed

250 - 999

Melbourne, Australia

Services provided

20% Accounting

20% Back Office Outsourcing

15% Mobile App Development +4 services

15% Web Development

10% Customer Service Outsourcing

10% Recruiting

10% Transcription

Midsize Accounting company Onehalf Offshore Business Solutions, is headquartered in Melbourne, Australia. Their services include Accounting and Back Office Outsourcing.
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Objective Corporation

Not yet reviewed

Undisclosed

Undisclosed

250 - 999

Melbourne, Australia

Services provided

40% IT Managed Services

30% Document Digitization & Management

30% ECM Consulting and SI

Founded in 1987, Objective Corporation is an IT managed services company. The agency offers IT managed services and ECM consulting and SI, and is midsize.
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Melbourne, Australia

Tower 4, Level 11, World Trade Centre, 18-38 Siddeley Street
Melbourne, Australia 3008
21 - 30

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Arkis

Not yet reviewed

$50,000+

< $25 / hr

10 - 49

Melbourne, Australia

Services provided

40% Other IT Consulting and SI

30% Business Consulting

15% Back Office Outsourcing +1 service

15% Customer Service Outsourcing

Arkis is an other IT consulting and SI company. They were launched in 2012 and specialize in other IT consulting and SI and Business Consulting.
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V7Infotech

Not yet reviewed

$50,000+

$25 - $49 / hr

50 - 249

Moonee Ponds, Australia

Services provided

25% Staffing

25% Web Development

10% Mobile App Development +8 services

5% Back Office Outsourcing

5% Custom Software Development

5% Customer Service Outsourcing

5% E-Commerce Development

5% IT Staff Augmentation

5% Recruiting

5% Search Engine Optimization

5% Social Media Marketing

V7Infotech is a website development firm. Founded in 2021, their team focuses on Web Development and Staffing.
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Moonee Ponds, Australia

Victoria Street
Moonee Ponds, Australia 3039
6 - 9

+916350680691

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IVE Data-Driven Communications

Not yet reviewed

Undisclosed

Undisclosed

250 - 999

Braeside, Australia

Services provided

30% Email Marketing

20% Direct Marketing

10% BI & Big Data Consulting & SI +4 services

10% Cloud Consulting & SI

10% Document Digitization & Management

10% Marketing Strategy

10% Mobile & App Marketing

IVE Data-Driven Communications, an Email Marketing company, was founded in 2015. Located in Sydney, Australia and Homebush West, Australia, the team focuses on Email Marketing and Direct Marketing.
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Braeside, Australia

26 Beyer Road
Braeside, Australia 3195
101 - 150

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VMORE | Virtual Practice People

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

East Melbourne, Australia

Services provided

100% Back Office Outsourcing

VMORE | Virtual Practice People is a Back Office Outsourcing company located in East Melbourne, Australia. They offer Back Office Outsourcing.
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City Cash 4 Cars

Not yet reviewed

$1,000+

< $25 / hr

10 - 49

Campbellfield, Australia

Services provided

50% Corporate Training & Coaching

25% Back Office Outsourcing

25% Finance & Accounting Outsourcing (FAO)

City Cash 4 Cars is a Corporate Training & Coaching company. They offer Corporate Training & Coaching and Back Office Outsourcing and are based in Campbellfield, Australia.
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Float Accounting

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Melbourne, Australia

Services provided

50% Accounting

10% BI & Big Data Consulting & SI

10% Back Office Outsourcing +3 services

10% Business Consulting

10% Cloud Consulting & SI

10% Other IT Consulting and SI

Float Accounting is an Accounting company. They specialize in Accounting and BI & big data consulting & SI and were launched in 2021. The agency is in Preston, Australia and Melbourne, Australia.
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Melbourne, Australia

1 Queens Road
Melbourne, Australia 3004
2 - 5

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Voigue Pty Ltd

Not yet reviewed

Undisclosed

< $25 / hr

50 - 249

Melbourne, Australia

Services provided

8% IT Managed Services

5% Application Management & Support

5% HR Outsourcing +38 services

5% Other Application Development

3% Back Office Outsourcing

3% Call Center Services

3% Custom Software Development

3% Customer Service Outsourcing

3% Digital Strategy

3% IT Strategy Consulting

3% Marketing Strategy

3% Sales Outsourcing

3% Search Engine Optimization

3% Social Media Marketing

3% Web Development

2% Advertising

2% Branding

2% CRM Consulting and SI

2% Content Marketing

2% E-Commerce Development

2% Ecommerce Marketing

2% Finance & Accounting Outsourcing (FAO)

2% Graphic Design

2% IT Staff Augmentation

2% Logo

2% Mobile App Development

2% Other Digital Marketing

2% Other Marketing

2% Print Design

2% Product Marketing

2% Staffing

2% UX/UI Design

2% Web Design

1% Conversion Optimization

1% Document Digitization & Management

1% Email Marketing

1% Mobile & App Marketing

1% Other IT Consulting and SI

1% Pay Per Click

1% Recruiting

1% Video Marketing

Voigue Pty Ltd is an IT managed services company. The Melbourne, Australia-based firm was launched in 2017. Their services include IT managed services and Application Management & Support.
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FUJIFILM CodeBlue Australia

Not yet reviewed

$1,000+

Undisclosed

50 - 249

Richmond, Australia

Services provided

30% IT Managed Services

17% Unified Communications Consulting & SI

12% Back Office Outsourcing +4 services

12% Cloud Consulting & SI

12% Cybersecurity

12% IT Strategy Consulting

5% Other IT Consulting and SI

FUJIFILM CodeBlue Australia is an IT managed services company. They were founded in 2003, and their services include IT managed services and unified communications consulting & SI.
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Richmond, Australia

Burnley Park
Richmond, Australia 3121
201 - 250

1300 562886

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