Top BPO Companies in Melbourne
3 Leaders 15 Contenders
88 Companies
List of the Top Melbourne BPO Services
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Featured
What are Featured Providers?
$1,000+< $25 / hr1,000 - 9,999Serves Melbourne, AustraliaServices provided
25% Customer Service Outsourcing20% Call Center Services15% Back Office Outsourcing +4 services10% Content Moderation Services10% Data Annotation Services10% Finance & Accounting Outsourcing (FAO)10% Sales OutsourcingSee all 28 projectsHugo Inc. | Top CX Provider is an outsourcing company specializing in customer experience (CX) and support services. The company consistently receives high praise for its effective project management and adaptability, with 100% of reviewers noting the team's ability to seamlessly integrate into existing operations. Approximately 70% of the feedback highlights the company's impressive cultural fit and commitment to quality, with measurable outcomes like increased efficiency and customer satisfaction.
Reviews mention Experienced
Overall, client feedback regarding Hugo Inc.'s experience highlights their exceptional performance in project delivery and customer support. One client noted their proactive approach and timely delivery, which helped reduce customer support tickets by over 50%. Additionally, the detailed work and seasoned professionals contributed positively to campaign success, with flexible agent allocation optimizing efficiency. The sentiment is overwhelmingly positive, with no reported areas for improvement.-
Content Mktg & Call Center Services for Cashback Gaming Co
5.0 Aug 23, 2023Hugo impressed us with: Quality and Detail: Their work reflected meticulous attention to detail, consistently delivering excellent outcomes. Experienced Agents: Sourcing agents are seasoned professionals, contributing to campaign success. Dynamic Scalability: Hugo's flexible agent allocation adapts to campaign needs, optimizing efficiency and cost-effectiveness.
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Industry Experience
Hugo Inc. has received positive feedback across various industries, including Financial Services, eCommerce, Automotive, Information Technology, Gaming, Media, and Advertising & Marketing. Clients commend their expertise in enhancing customer support, streamlining operations, and driving revenue growth. In Financial Services, they excel at global customer experience management; in eCommerce, they improve back-office efficiency. Their adaptable project management and commitment to quality have resulted in measurable outcomes such as increased transaction volume and improved customer satisfaction, making them a reliable partner for businesses seeking growth and operational excellence.
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Media Information technology Financial services eCommerce Food & Beverages Automotive Environmental Services Advertising & marketing Gaming SoftwareWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently commend Hugo Inc. for providing excellent value for money, noting that their services align well with project costs. For instance, a CMO highlighted Hugo's 'good value for cost' in scaling customer experience infrastructure, while a Head of Finance remarked on their 'great culture fit' and 'good value for cost.' Overall, the sentiment reflects satisfaction with the pricing relative to the quality and impact of services delivered, reinforcing Hugo's reputation as a cost-effective partner.Was this helpful?
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$1,000+< $25 / hr1,000 - 9,999Serves Melbourne, AustraliaServices provided
30% Customer Service Outsourcing30% Finance & Accounting Outsourcing (FAO)20% Back Office Outsourcing +1 service20% IT Staff AugmentationSee all 7 projectsConnext is a versatile outsourcing agency providing call center, accounting, and business process management services. Reviews indicate a strong focus on client alignment, effective recruitment, and seamless integration into clients' workflows, with over 85% of feedback emphasizing their impressive hiring speed and communication. Clients appreciate their proactive approach and dedication to long-term partnerships, although some suggest enhanced employee training.
Reviews mention Proactive
Connext Global Solutions has received positive feedback regarding their proactive approach, particularly highlighted by a CEO who noted their ability to swiftly mobilize resources during the COVID-19 pandemic without service interruption. Clients commend Connext for their integrity and responsiveness, consistently demonstrating a commitment to enhancing processes and communication. Overall, the sentiment reflects a strong appreciation for their proactive support in addressing client needs and challenges.-
Staff Augmentation for Accounting Management Firm
5.0 Dec 17, 2021We have enjoyed working with Connext and have developed a deep relationship with the company. As with any business relationships we encounter obstacles. However, with Connext, they are always proactive, fair, and show a great deal of integrity in our interactions. When COVID hit, they were able to mobilize and get all the computers to our resources' homes so that there was no interruption in services. They have continued to be proactive in helping us add resources during the pandemic.
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Industry Experience
Connext has demonstrated expertise across multiple industries, including Arts & Entertainment, Financial Services, Business Services, Real Estate, and IT. Clients commend their effective call center services, streamlined accounting processes, and dependable recruitment strategies, leading to improved operational efficiency and customer satisfaction. Overall sentiment is positive, highlighting their proactive communication and commitment to long-term partnerships, making them a strong candidate for businesses seeking reliable outsourcing solutions in these sectors.
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Arts, entertainment & music Financial services Software Business services Other Industry Real estateWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have consistently noted that Connext offers strong value for money, with one reviewer highlighting their 'pricing fit our budget' and another emphasizing the 'cost, expertise, and long-term partnership' they provide. Many clients reported significant improvements in operational efficiency and reduced workloads, indicating that the services received justified their investment. Overall, the sentiment is positive, with clients appreciating the balance of cost and quality in Connext's offerings.Was this helpful?
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$5,000+< $25 / hr1,000 - 9,999Serves Melbourne, AustraliaServices provided
30% Call Center Services30% Customer Service Outsourcing10% Back Office Outsourcing +3 services10% Finance & Accounting Outsourcing (FAO)10% IT Staff Augmentation10% Sales OutsourcingSee all 9 projectsSelect VoiceCom is a customer service and sales outsourcing company praised for its ability to enhance client operations through effective team staffing and management. Across reviews, 100% highlight their exemplary project management and communication, often going above expectations. Approximately 85% of reviews mention their cultural alignment and responsiveness, while results include increased sales, customer satisfaction, and overall efficiency.
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients express a strong sentiment regarding Select VoiceCom's cost-effectiveness and value for money, often highlighting it as a key reason for their selection. One client noted it offered 'good value for cost,' and another mentioned the 'high ratings' and 'great culture fit' that justified their investment. Overall, feedback indicates that Select VoiceCom consistently delivers results that exceed expectations, making them a reliable partner for various business needs.Was this helpful?
More responsive than most other service providers
Get in TouchSelect VoiceCom is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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$1,000+< $25 / hr1,000 - 9,999Melbourne, Australia
Services provided
35% Back Office Outsourcing18% Customer Service Outsourcing12% AI Consulting +4 services12% Call Center Services10% AI Development8% Sales Outsourcing5% Business ConsultingSee all 4 projectsAcquire BPO is a business process outsourcing company specializing in inbound and outbound call services, offering fast and efficient telemarketing and customer support solutions. Reviewers frequently highlight their strengths in quick response times and meeting deadlines, with 100% of feedback indicating satisfaction with service quality. Opportunities for improvement include reducing wait times and increasing staff availability.
Reviews mention Honest
Clients have consistently highlighted Acquire Intelligence's honesty as a key strength, alongside their responsibility and humility. One client noted their 'patience, honesty, and humility' as significant attributes that contribute to a positive working relationship. Overall, the sentiment regarding honesty is very favorable, indicating that clients feel they can trust Acquire Intelligence to deliver on their commitments and maintain transparent communication.-
Customer-based Phone Support for Business Service
5.0 Aug 11, 2017The service provider's strengths include their responsibility, patience, honesty, and humility. These qualities have contributed significantly to our long-term partnership since 2010. We appreciate their honesty in all dealings, which fosters a strong and trusting relationship.
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Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally perceive Acquire Intelligence as offering good value for money, highlighted by competitive pricing structures such as package deals and billing by the minute. One client noted savings of $1,000 monthly with a rate of one cent per minute, while another emphasized a $150,000 monthly savings. However, some reviews suggested a desire for better pricing options. Overall, clients appreciate the efficiency and fast response times, indicating a strong return on investment.Was this helpful?
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See All Locations (6)Melbourne, Australia
Level 15 10 Queens Road,
Melbourne, Australia 300431 - 40
61.3.9956.0000
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$5,000+$50 - $99 / hr10 - 49Melbourne, Australia
Services provided
50% Recruiting30% Sales Outsourcing20% Corporate Training & CoachingSee all 6 projectsPointer Strategy is a specialized sales and marketing agency that offers services such as cold email campaigns, lead generation, and appointment setting. Reviews indicate a high level of client satisfaction, highlighting their effective project management and industry expertise. Approximately 100% of reviewers praise their ability to deliver results on time and their responsiveness, with no significant areas for improvement mentioned.
1 of 1 reviews is 5 stars$50,000 – $199,999 avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
Recent reviews highlight Pointer Strategy's effective training services, particularly in AI-powered tech tools, which led to a 200% increase in conversations with decision-makers and doubled closed deals for clients. Feedback emphasizes their quick project management and excellent communication. Clients appreciate the team's professionalism and alignment with their values, noting a strong cultural fit. Overall, sentiment is highly positive, with no significant areas for improvement identified.Was this helpful?
Industry Experience
Pointer Strategy has demonstrated expertise across various industries, including energy management, software, real estate, and business services. Clients commend their tailored outreach strategies that significantly enhance lead generation and appointment setting, resulting in improved sales pipelines and meeting bookings. The overall sentiment is highly positive, with feedback highlighting their professionalism, responsiveness, and deep industry knowledge. This positions Pointer Strategy as a strong fit for companies seeking effective sales and marketing solutions, particularly in tech and service-oriented sectors.
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Software Consulting Real estate Business servicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently praise Pointer Strategy for providing excellent value for money, citing their pricing as fitting within budgets while delivering significant outcomes. One CEO highlighted the 'good value for cost' and the alignment of company values, while another noted a reduction in pricing as campaigns became more efficient. Overall, the sentiment reflects satisfaction with the cost-effectiveness and the impactful results achieved, reinforcing Pointer Strategy's reputation as a valuable partner.Was this helpful?
Review Rating from Clients
5.0/5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
Melbourne-based clients praise Pointer Strategy for their responsiveness and professionalism in building targeted lists and setting qualified appointments. They emphasize the company's ability to deliver measurable results and maintain effective communication throughout complex outreach projects.Read Local ReviewsWas this helpful?
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Featured
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$1,000+< $25 / hr50 - 249Serves Melbourne, AustraliaServices provided
30% Back Office Outsourcing25% Call Center Services25% Content Moderation Services +1 service20% Customer Service OutsourcingSee all 18 projectsTECHSPEED INC is a data management and business process outsourcing company, excelling in services like data entry, data cleaning, and customer support. Their reviews reveal an impressive track record of responsive project management and adaptability, with 100% of reviewers expressing satisfaction and no identified areas for improvement. Notably, clients highlight their efficiency, proactive communication, and ability to handle complex data projects with precision.
Reviews mention Reliable
TECHSPEED INC received high praise for their reliability, with a client noting their project management as 'organized and reliable.' They consistently met deadlines, communicated effectively, and adapted quickly to changing needs. The client highlighted a 'genuine commitment to quality and efficiency,' with minimal corrections required on data entry and high resolution rates in customer service. Overall, the feedback reflects a strong sentiment of reliability, with no identified areas for improvement.-
Data Entry Services for Data Solutions Company
5.0 Jun 2, 2021Output is consistent and reliable. Issues rarely occur and, when they do, they are sure to correct quickly.
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Customer Service Outsourcing for Home Care Agency
5.0 Sep 29, 2025Their project management was organized and reliable. What stood out most was their proactive communication and customer-first mindset. They were responsive to our needs, adapting quickly when priorities shifted or when additional support was required. Their performance was reliable and professional, and I was fully satisfied with the support they provided.
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Industry Experience
TECHSPEED INC has demonstrated expertise across multiple industries, including Politics, Home Services, Retail, Financial Services, and Advertising & Marketing. Clients commend their efficiency in data management, accuracy in data entry, and responsiveness to project needs. Overall sentiment is highly positive, highlighting strengths in communication and adaptability, making them a suitable partner for businesses seeking reliable data solutions and project support across these sectors.
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Advertising & marketing Software Other Industry Business services Consulting IT Services Nonprofit Financial services Retail Healthcare Home Services Politics Real estateWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently note that TECHSPEED INC offers excellent value for money, with many explicitly stating that their pricing fits within budget and provides good cost-effectiveness. One client emphasized their 'good value for cost' and another highlighted their competitive pricing while delivering high-quality work. Overall, sentiment is positive, with clients expressing satisfaction regarding the balance of cost and the quality of service, often remarking on the company's responsiveness and reliability.Was this helpful?
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$1,000+Undisclosed250 - 999Serves Melbourne, AustraliaServices provided
55% Customer Service Outsourcing15% Data Annotation Services10% Back Office Outsourcing +2 services10% Call Center Services10% Content Moderation ServicesSee all 68 projectsTop Customer Service is a customer support agency renowned for its excellent call handling and content writing services. Across the reviews provided, 88% of clients emphasize their professionalism and ability to improve communication efficiency. Clients report smoother workflows, increased client satisfaction, and enhanced brand representation. Despite minimal suggestions for proactive content strategy, their high-quality service remains consistently praised.
Reviews mention Communicative
The sentiment regarding communication with Top Customer Service is overwhelmingly positive. Clients consistently praised their professionalism and ability to represent brands effectively. Feedback highlights clear and organized communication during project onboarding and ongoing support, with many noting the responsiveness of the team and their adherence to client guidelines. One client stated, "Their team communicated clearly and maintained consistent service quality," while another remarked on their "ability to handle inquiries accurately and efficiently." Overall, clients felt well-informed and supported throughout their engagements.-
Customer Support Portal Dev & Design for Appliance Repair Co
5.0 Dec 6, 2025Project management was very organized. Top Customer Service provided a clear timeline and milestone schedule, and each deliverable was delivered on or before the agreed deadlines. Weekly progress meetings helped keep things transparent. They were responsive and adaptive: whenever we requested minor changes (e.g., modifying workflow rules or updating UI labels), they addressed them quickly and incorporated feedback without difficulty. Top Customer Service's communication was clear and professional throughout.
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Customer Support Services for Renovation & Flooring Co
5.0 Dec 20, 2025The team was well-organized and dependable. Communication was clear, tasks were handled on time, and they were quick to respond whenever we needed adjustments or had feedback. Working with them felt easy and stress-free.
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Customer Support for Home Renovation Company
5.0 Dec 22, 2025Project management was very smooth and well organized. The team delivered everything on time and was always responsive to our needs. Communication was clear, and they were quick to address any questions or changes we requested.
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Customer Service Outsourcing for Towing Company
5.0 Dec 22, 2025The team responded quickly and professionally to all of our needs. Communication was clear, and they were always ready to make adjustments based on our feedback. This level of communication was impressive and unique about the company.
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Call Center Services for Law Firm
5.0 Feb 7, 2026Project management was smooth and reliable. Communication was clear, reports were provided when needed, and all services were delivered on time without issues.
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11 of 11 reviews are 5 stars$50,000 – $199,999 avg. project costRead 11 Recent ReviewsReviewed 11 times in the past 6 months
Recent reviews highlight Top Customer Service's professionalism and effective communication, with clients noting significant improvements in response times and customer satisfaction. For instance, a CEO praised their content writing team's ability to align messaging with brand tone, resulting in increased lead inquiries. Additionally, a marketing manager commended their inbound call handling, which led to fewer missed calls and enhanced customer interactions. Overall, feedback indicates a strong alignment with client needs and a commitment to quality service.Was this helpful?
More responsive than most other service providers
Get in TouchTop Customer Service is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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$1,000+< $25 / hr50 - 249Serves Melbourne, AustraliaServices provided
30% Call Center Services20% Customer Service Outsourcing20% IT Managed Services +2 services20% Sales Outsourcing10% Back Office OutsourcingSee all 9 projectsMarKam Solutions is a versatile outsourcing provider specializing in technical support, sales, operations, and customer service. Across multiple reviews, clients commend their professional management, alignment with company values, and ability to meet budget constraints. With over 90% positive feedback, MarKam Solutions is praised for their adaptability, responsiveness, and the strategic impact on metrics such as customer satisfaction and sales growth.
Reviews mention Knowledgeable
Clients consistently highlight MarKam Solutions' extensive industry knowledge and expertise as a significant asset. One client noted their 'in-depth industry knowledge, data-driven approach, and adaptability,' while another emphasized their 'extensive knowledge of this industry' and the valuable insights provided. Overall, the sentiment regarding their knowledgeability is overwhelmingly positive, with multiple clients expressing satisfaction with the quality of talent and strategic insights offered throughout their collaborations.-
Call Center Services for Logistics & Supply Chain Company
5.0 Nov 7, 2024Their in-depth industry knowledge, data-driven approach, and adaptability to the business's ever-changing needs were impressive. They were very structured and detail-oriented in their approach, always making data-driven decisions to support the needs of the business. Communication was professional and on point and they were very adaptive and responsive.
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Call Center Services for Furniture Manufacturer
5.0 Nov 1, 2024Their in-depth knowledge of the latest technology and customer service frameworks impressed us. All project deliverables were met in professional and timely manner. Increased customer attention and number of returning customers.
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Call Center Services for Auto Transport Broker
5.0 Mar 19, 2025Their extensive knowledge of this industry and not only the quality of the folks they have brought to our sales and dispatch teams but also the insights they bring to our team.
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Sales Outsourcing & Lead Gen for Advertising Account Co
5.0 Feb 13, 2025MarKam Solutions' in-depth process knowledge and technology stack awareness were impressive. They maintained clear timelines, delivered every milestone on schedule, and proactively communicated progress at each stage. Their team was highly responsive, adapting quickly to our feedback and evolving priorities.
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Industry Experience
MarKam Solutions has demonstrated expertise across various sectors, including Advertising & Marketing, Supply Chain & Logistics, Manufacturing, Transportation, and Information Technology. Clients commend their ability to enhance operational efficiency, boost sales, and improve customer satisfaction. The overall sentiment is highly positive, particularly within Supply Chain & Logistics, where they provided significant cost reductions and revenue growth. Their strengths lie in adaptability, effective communication, and a strong understanding of industry-specific needs, making them a suitable partner across these diverse fields.
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Advertising & marketing Information technology Supply Chain, Logistics, and Transport Manufacturing TransportationWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently praised MarKam Solutions for their competitive pricing and excellent value for money. One client highlighted that their pricing fit the budget while providing a 'good value for cost.' Another noted a 35% decrease in labor costs while meeting sales goals, emphasizing affordability without sacrificing quality. Overall, feedback reflects strong satisfaction with cost-effectiveness, suggesting that MarKam Solutions delivers substantial value relative to their fees.Was this helpful?
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UndisclosedUndisclosed10 - 49South Yarra, Australia
Services provided
35% Recruitment Process Outsourcing15% Finance & Accounting Outsourcing (FAO)10% Back Office Outsourcing +4 services10% Business Consulting10% Customer Service Outsourcing10% HR Outsourcing10% Sales OutsourcingSee all 2 projectsTeqnet Solutions is a finance and accounting outsourcing company that also provides data entry services. They are praised for their professionalism, tailored solutions, and innovative approaches, with 100% positive feedback emphasizing their efficiency, cost reduction, and client collaboration. Reviewers consistently commend their responsiveness and seamless service delivery.
Industry Experience
Teqnet Solutions has demonstrated expertise in the manufacturing industry, particularly in personal care manufacturing. Clients highlighted the company's strengths in talent acquisition, outsourced support, and cost reduction, with a focus on delivering tailored solutions and maintaining high responsiveness. Overall sentiment is highly positive, with clients noting increased efficiency and scalability as key outcomes. This indicates that Teqnet Solutions is a strong fit for businesses requiring support in finance, accounting, and operational enhancements.
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Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have expressed satisfaction with Teqnet Solutions' pricing, noting it fits their budget and represents good value for the cost. One client highlighted their ability to reduce costs while increasing efficiency, emphasizing that Teqnet's services contributed significantly to this outcome. Overall, the sentiment is positive, with clients appreciating the company's commitment to delivering tailored solutions and responsive service, further enhancing the perceived value of their offerings.Was this helpful?
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$250,000+$25 - $49 / hr1,000 - 9,999Burwood, Australia
Services provided
65% Customer Service Outsourcing20% Call Center Services15% Sales OutsourcingTSA Group, a Customer Service Outsourcing company, was launched in 1997. The firm provides Customer Service Outsourcing and Call Center Services.
Read moreSee All Locations (5)Burwood, Australia
Building 3, Level 1, 301 Burwood Hwy
Burwood, Australia 3125251 - 300
61 3 8420 7000
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$1,000+$25 - $49 / hr10,000+Melbourne, Australia
Services provided
50% Call Center Services50% Customer Service OutsourcingTTEC is a phone answering service and Customer Service Outsourcing company founded in 1982. Their team provides Call Center Services and Customer Service Outsourcing.
Read moreSee All Locations (2)Melbourne, Australia
Level 12, 460 Bourke Street
Melbourne, Australia 3000More than 5k
+61.3.9697.2400
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Undisclosed< $25 / hr1,000 - 9,999Melbourne, Australia
Services provided
10% Back Office Outsourcing10% Call Center Services10% Customer Service Outsourcing +7 services10% Finance & Accounting Outsourcing (FAO)10% HR Consulting10% HR Outsourcing10% IT Managed Services10% IT Staff Augmentation10% IT Strategy Consulting10% Sales OutsourcingConnectOS is an IT strategy consulting company. Located in Mandaluyong, Philippines and Melbourne, Australia, the firm provides IT strategy consulting and IT managed services.
Read moreSee All Locations (2)Melbourne, Australia
Level 14, 333 Collins Street
Melbourne, Australia 30002 - 5
13007477000
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$5,000+Undisclosed10 - 49Scoresby, Australia
Services provided
20% Email Marketing20% Sales Outsourcing10% Call Center Services +8 services10% Market Research10% Pay Per Click5% Content Marketing5% Digital Strategy5% Direct Marketing5% Event Marketing5% Marketing Strategy5% Search Engine OptimizationSee all 2 projectsLead Express is a lead generation company that excels in building high-quality, executive-level prospects for various industries. The firm has received overwhelmingly positive feedback, with a notable 2400% ROI in one project and consistent praise for understanding client needs. Clients appreciate their proactive communication, strategic approach, and ability to secure several new business opportunities, though some suggest improvements in planning and transparency.
Reviews mention Proactive
Lead Express demonstrates a proactive approach by actively seeking to understand their client's business and regularly engaging in feedback. A client noted, "They've expressed interest in better understanding our business... so that they can do a better job for us." Additionally, the team conducts weekly updates and provides access to call records, allowing for ongoing communication and improvement. Overall, the sentiment is highly positive, highlighting their commitment to delivering quality leads.-
Lead Generation for Software Solutions Provider
4.5 Jun 24, 2021Lead Express knows and understands our business. They reach out to prospects in the same manner that we would. Recently, they’ve once again expressed interest in better understanding our business, as well as a new solution we have, so that they can do a better job for us. This is one of the main reasons we continue the engagement with them.
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Industry Experience
Lead Express has demonstrated strong expertise in lead generation across various industries, notably in Advertising & Marketing and IT Services. Clients have praised their comprehensive end-to-end campaigns, which significantly boosted lead generation and established high-quality connections. The feedback highlights their ability to understand client needs and deliver impressive ROI, particularly in complex sectors such as Financial Services, Healthcare, and Oil & Gas. Overall, sentiment in these industries is positive, suggesting Lead Express is well-suited for businesses seeking effective lead generation solutions.
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IT Services Advertising & marketingWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Lead Express is perceived as providing excellent value for money, with clients reporting significant returns on investment; one noted a 2400% ROI from their campaign. While the investment can be substantial, such as $115,000 AUD for a year-long project, clients feel the quality of leads and the depth of understanding of their business justify the costs. Overall, sentiment towards their pricing and value is highly positive, with clients appreciating the high-quality leads generated.Was this helpful?
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Featured
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$100,000+Undisclosed10,000+Serves Melbourne, AustraliaServices provided
50% Customer Service Outsourcing20% Sales Outsourcing10% Business Consulting +2 services10% Call Center Services10% Content Moderation ServicesSee all 12 projectsTDCX is a prominent business process outsourcing (BPO) company that specializes in providing global quality evaluations, customer support, and scalable operations solutions across various sectors such as hospitality, social media, fintech, and e-commerce. Clients frequently praise TDCX for their agility, reliability, and exceptional communication skills, with a focus on collaborative and innovative problem-solving approaches. Approximately 95% of feedback highlights their ability to consistently exceed expectations and deliver high-quality service, with numerous clients noting their impressive capacity for scaling operations without compromising quality. Some areas for improvement mentioned include exploring more competitive costing and flexible remote work options. Overall, TDCX maintains a strong reputation as a reliable and effective partner in enhancing customer experience and operational efficiency.
Reviews mention Open to feedback
The feedback regarding TDCX's openness to feedback is notably positive. Clients appreciate their flexibility and willingness to accommodate requests based on evolving business needs. One client highlighted the dedication of the team to improvements and their collaborative spirit, stating that the Operations manager is particularly receptive to ideas. Overall, TDCX is viewed as a partner invested in long-term growth rather than short-term gains, fostering an environment of alignment and trust.-
BPO Services for E-Commerce Company
5.0 Mar 31, 2022The team is very dedicated, willing to accommodate our requests based on learnings and business needs and also open for improvements. The Operations manager is also on top of things and very open to ideas and collaboration to improve performance for both the team's well-being and business needs. I love how they see themselves as being part of another company's journey rather than focusing on short-term gain. As such, they are very accommodating and open to changes and revisions which is very important for a startup.
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Industry Experience
TDCX demonstrates strong capabilities across various industries, including Hospitality & Leisure, Social Networking, Financial Services, Food & Beverages, Software, Consumer Products, Retail, and IT Services. Feedback emphasizes their agility, innovative problem-solving, and exceptional communication. Clients commend their ability to scale operations while maintaining high service quality, particularly in customer support and risk assessment. Overall sentiment is positive, with notable strengths in fostering partnerships, operational excellence, and a dedication to enhancing customer experience.
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Hospitality & leisure Social Networking Financial services Food & Beverages Software Consumer Products Retail IT ServicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have expressed a generally positive sentiment regarding TDCX's cost and value for money. Feedback highlights their ability to deliver high-quality services while maintaining competitive pricing, as noted by a vendor manager who emphasized TDCX's best value in terms of cost and quality. However, some clients suggested that pricing could be more competitive. Overall, TDCX is regarded as a reliable partner that provides significant value, often exceeding expectations in service delivery.Was this helpful?
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UndisclosedUndisclosed250 - 999Serves Melbourne, AustraliaServices provided
30% Staffing10% Back Office Outsourcing10% Call Center Services +5 services10% Customer Service Outsourcing10% Employer of Record (EOR) Services10% Finance & Accounting Outsourcing (FAO)10% IT Staff Augmentation10% Recruitment Process OutsourcingSee all 24 projectsRemote Team Solutions is a staffing company specializing in recruiting and managing remote teams across various industries. The reviews highlight their strength in sourcing talent that aligns with company cultures, with approximately 100% of reviewers commending their dedication and professionalism. Clients consistently appreciate their responsive communication and timely project management, though a few noted the hiring process could sometimes be rushed.
Reviews mention Puts the customer first
The overall sentiment from the client feedback emphasizes that Remote Team Solutions prioritizes customer needs effectively. The CEO of a winery noted their proactive approach, highlighting how they identified the lack of a trademark and offered to assist with it, demonstrating their commitment to client success. Additionally, the client expressed high satisfaction with project management and communication, stating they achieved significant results in a short time, reinforcing the sentiment that the company puts the customer first.-
Staff Augmentation for Media Company
5.0 Nov 8, 2023They go above and beyond to make you happy. Great Company great staff and Really helpful from Pedro to the rest of the team. Very responsive and really helpful.
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1 of 2 reviews are 5 stars$50,000 – $199,999 avg. project costRead 2 Recent ReviewsReviewed 2 times in the past 6 months
Recent reviews of Remote Team Solutions reflect a positive sentiment, highlighting their effective talent acquisition and project management. A client praised their ability to enhance sales outcomes, noting increased close rates and responsiveness from team members like Gustavo. Another client emphasized the quick turnaround in issuing policies while maintaining quality. Overall, clients appreciate the company's culture fit and value for cost, although there is a suggestion to improve the pace of the hiring process.Was this helpful?
Industry Experience
Remote Team Solutions has received positive feedback across various industries, including Home Services, Insurance, Legal, Advertising & Marketing, and Software. Clients commend their exceptional talent acquisition, project management, and ability to enhance customer experiences. Notably, in Home Services and Insurance, they improved sales and policy issuance timelines, respectively. Legal clients appreciated the quality of executive assistants, while in Advertising & Marketing, they effectively supported recruitment. The overall sentiment reflects a strong cultural fit and responsiveness, making them a suitable partner for diverse projects.
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Insurance Software Legal Other Industry Construction Human Resources Media Advertising & marketing Retail Business services Real estate Food & Beverages IT ServicesWas this helpful?
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$5,000+$50 - $99 / hr10 - 49Melbourne, Australia
Services provided
50% Call Center Services50% Sales OutsourcingTelephone answering service and Sales Outsourcing company Evolved Contact is headquartered in Melbourne, Australia. Launched in 2014, the team offers Call Center Services and Sales Outsourcing.
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$10,000+< $25 / hr250 - 999Brighton, Australia
Services provided
20% Back Office Outsourcing20% Call Center Services20% Customer Service Outsourcing +2 services20% Market Research20% Sales OutsourcingPackleader BPO is a Market Research company. Launched in 2008, their team offers Market Research and Call Center Services.
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$5,000+$25 - $49 / hr50 - 249Melbourne, Australia
Services provided
20% Custom Software Development10% Advertising10% Call Center Services +6 services10% Customer Service Outsourcing10% Email Marketing10% Marketing Strategy10% Search Engine Optimization10% Social Media Marketing10% Web DevelopmentSee all 2 projectsVirtual Assistants Pakistan is a company providing reliable virtual support services, particularly excelling in compliance management. Reviews indicate a high level of professionalism and effective communication, with 100% of feedback being positive. Clients appreciate their smooth onboarding process and the noticeable positive impact on operations, continually recommending them for dependable virtual assistance.
Industry Experience
Virtual Assistance Pakistan has garnered positive feedback primarily from the Home Services industry, specifically noted for their expertise in virtual assistance. Clients emphasize their professional, reliable, and detail-oriented service, which has significantly improved operational efficiency. The onboarding process is praised for its smoothness, while communication remains effective throughout projects. Overall sentiment in the Home Services sector is highly favorable, making this provider a strong candidate for organizations seeking dependable virtual support.
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Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have expressed strong satisfaction with the overall value provided by Virtual Assistance Pakistan, highlighting their professionalism and reliability. One client noted, 'Their service has made a noticeable positive impact on our day-to-day operations,' indicating a robust return on investment. Additionally, the smooth onboarding process and effective communication were frequently praised, suggesting that the company's pricing is justified by the quality of service delivered.Was this helpful?
More responsive than most other service providers
Get in TouchVirtual Assistants Pakistan is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
See All Locations (2)Melbourne, Australia
470 Saint Kilda Road
Melbourne, Australia 300450 - 75
61 3 9005 7752
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UndisclosedUndisclosed250 - 999Balaclava, Australia
Services provided
20% Back Office Outsourcing15% Finance & Accounting Outsourcing (FAO)15% IT Staff Augmentation +5 services10% Call Center Services10% Customer Service Outsourcing10% HR Consulting10% HR Outsourcing10% Web DevelopmentAway Digital Teams is a Balaclava, Australia-based Back Office Outsourcing company. Established in 2016, the team offers Back Office Outsourcing and IT staff augmentation.
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$5,000+Undisclosed10 - 49Melbourne, Australia
Services provided
50% Call Center Services30% Sales Outsourcing20% Customer Service OutsourcingLeadCallers is an answering service. Their team is located in Melbourne, Australia and focuses on Call Center Services and Sales Outsourcing.
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UndisclosedUndisclosed10 - 49Wheelers Hill, Australia
Services provided
50% Customer Service Outsourcing30% Call Center Services10% Cybersecurity +1 service10% IT Managed ServicesAlltel Australia is a Customer Service Outsourcing company. They specialize in Customer Service Outsourcing and Call Center Services and are headquartered in Wheelers Hill, Australia.
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Undisclosed< $25 / hr50 - 249Epping, Australia
Services provided
25% Back Office Outsourcing25% Call Center Services10% Business Consulting +4 services10% Graphic Design10% IT Managed Services10% Sales Outsourcing10% Web DesignWork4you, a phone answering service, is in Epping, Australia. They offer Call Center Services and Back Office Outsourcing.
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$1,000+$25 - $49 / hr250 - 999Melbourne, Australia
Services provided
50% Customer Service Outsourcing25% HR Consulting25% TranscriptionCustomer Service Outsourcing company Startek Australia was launched in 1995. The team offers Customer Service Outsourcing and Transcription and is located in Melbourne, Australia.
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$10,000+< $25 / hr50 - 249Docklands, Australia
Services provided
25% Back Office Outsourcing25% Business Consulting25% Call Center Services +1 service25% Sales OutsourcingWireTask is a midsize Business Consulting company located in Docklands, Australia and Dhaka, Bangladesh. Their services include Business Consulting and Call Center Services.
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UndisclosedUndisclosed2 - 9Richmond, Australia
Services provided
50% Back Office Outsourcing50% Call Center ServicesOutsourcey, an answering service company and Back Office Outsourcing company, was founded in 2024. The firm specializes in Call Center Services and Back Office Outsourcing.
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Undisclosed< $25 / hr50 - 249Broadmeadows, Australia
Services provided
35% Back Office Outsourcing35% Graphic Design30% Sales OutsourcingCross Angle is a midsize graphic design company founded in 2008. Their team offers Graphic Design and Back Office Outsourcing.
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$1,000+< $25 / hr50 - 249Melbourne, Australia
Services provided
40% Finance & Accounting Outsourcing (FAO)25% Back Office Outsourcing20% Customer Service Outsourcing +1 service15% Sales OutsourcingMidsize Finance & Accounting Outsourcing (FAO) company My Virtual Mate, is based in Melbourne, Australia. Their services include Finance & Accounting Outsourcing (FAO) and Back Office Outsourcing.
Read more -
$1,000+$25 - $49 / hr10 - 49Heidelberg West, Australia
Services provided
40% Back Office Outsourcing35% Customer Service Outsourcing15% Call Center Services +1 service10% Sales OutsourcingBack Office Outsourcing company TMC was established in 1974. The team specializes in Back Office Outsourcing and Customer Service Outsourcing.
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$1,000+$25 - $49 / hr50 - 249West Melbourne, Australia
Services provided
80% Customer Service Outsourcing10% Social Media Marketing10% Web DevelopmentOracle CMS, a Customer Service Outsourcing company, was established in 2005. The agency specializes in Customer Service Outsourcing and Social Media Marketing.
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UndisclosedUndisclosed50 - 249Malvern East, Australia
Services provided
90% Back Office Outsourcing10% Robotics Process AutomationCarisma Solutions Private Limited is a Chennai, India-based Back Office Outsourcing company. They offer Back Office Outsourcing and Robotics Process Automation and were launched in 2006.
Read moreSee All Locations (2)Malvern East, Australia
409 Waverley Road Malvern East
Malvern East, Australia 3145201 - 250
+61 03 9026 9190
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$1,000+Undisclosed50 - 249Melbourne, Australia
Services provided
50% Call Center Services20% Transcription10% Commercial Brokerage Services +4 services5% Cloud Consulting & SI5% Finance & Accounting Outsourcing (FAO)5% Web Design5% Web DevelopmentNo name is an answering service company based in Melbourne, Australia. They offer Call Center Services and Transcription.
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UndisclosedUndisclosed250 - 999Cremorne, Australia
Services provided
50% Ecommerce Marketing50% Sales OutsourcingSee all 7 projectsInflux provides outsourcing services across various industries, including finance, healthcare, real estate, and transportation, assisting clients in reducing operational costs and improving customer service. Overall, feedback highlights Influx's professionalism, cost-effectiveness, and ability to enhance business growth and efficiency. Clients appreciate the smooth collaboration process, though some reviews do not emphasize unique aspects of the company's services.
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UndisclosedUndisclosed50 - 249Pascoe Vale South, Australia
Services provided
50% Back Office Outsourcing25% Accounting25% Sales OutsourcingGlobal TeleForce Ltd is a Pascoe Vale South, Australia-based Back Office Outsourcing company. They provide Back Office Outsourcing and Accounting and were founded in 2012.
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Undisclosed$25 - $49 / hr10 - 49Noble Park, Australia
Services provided
100% Customer Service OutsourcingEco Commercial Cleaning Melbourne is a small Customer Service Outsourcing company established in 2010. Their services include Customer Service Outsourcing.
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$5,000+$25 - $49 / hr10 - 49Boronia, Australia
Services provided
100% Customer Service OutsourcingLane Electrical is a Customer Service Outsourcing company in Boronia, Australia and Boronia, Australia. They offer Customer Service Outsourcing and were launched in 2020.
Read moreBoronia, Australia
5 Bellrise Court
Boronia, Australia 315516 - 20
+61 370.463.995
See All Locations (2)Boronia, Australia
5 Bellrise Court
Boronia, Australia 315516 - 20
+61 3 7046 3995
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$1,000+< $25 / hr10 - 49Melbourne, Australia
Services provided
100% Customer Service OutsourcingSES Carpet Cleaning Melbourne is a Customer Service Outsourcing company. The team provides Customer Service Outsourcing and is located in Melbourne, Australia.
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$1,000+Undisclosed10 - 49Mount Waverley, Australia
Services provided
70% Document Digitization & Management10% Business Consulting10% IT Strategy Consulting +1 service10% Other IT Consulting and SIAvantix is a small Meadowbrook, Australia-based Document Digitization & Management company. The team provides Document Digitization & Management and IT strategy consulting.
Read moreSee All Locations (4)Mount Waverley, Australia
Level 1, 203 Blackburn Road
Mount Waverley, Australia 314910 - 15
1300119939
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$1,000+Undisclosed10 - 49Glen Iris, Australia
Services provided
20% Customer Service Outsourcing20% Finance & Accounting Outsourcing (FAO)15% Back Office Outsourcing +3 services15% HR Outsourcing15% Recruitment Process Outsourcing15% Sales OutsourcingThe Outsourcing Co Pty Ltd, a Customer Service Outsourcing company, was founded in 2025. They specializes in Customer Service Outsourcing and Finance & Accounting Outsourcing (FAO).
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$1,000+< $25 / hr10 - 49Werribee, Australia
Services provided
100% Customer Service OutsourcingFrosted Wheels is a Customer Service Outsourcing company. Headquartered in Werribee, Australia, their small team specializes in Customer Service Outsourcing. The company was launched in 2020.
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$1,000+$25 - $49 / hr10 - 49Carlton, Australia
Services provided
20% Customer Service Outsourcing20% Email Marketing20% Marketing Strategy +2 services20% Sales Outsourcing20% Social Media MarketingLaunched in 2021, ClickOne Digital, a small Marketing Strategy company, is located in Carlton, Australia. Their services include Marketing Strategy and Social Media Marketing.
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$1,000+< $25 / hr50 - 249Melbourne, Australia
Services provided
15% Branding15% Call Center Services15% Email Marketing +4 services15% Search Engine Optimization15% Social Media Marketing15% Web Development10% Web DesignSee all 1 projectsOutsource Genius offers comprehensive SEO services, including website audits, keyword research, on-page optimization, technical SEO, content strategy, and link building. Reviews indicate that the company excels in project management, consistently delivering work on time and demonstrating a strong commitment to fulfilling client needs, showcasing reliability and professionalism. Overall, clients express high satisfaction with Outsource Genius' services and outcomes.
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Undisclosed< $25 / hr10 - 49Point Cook, Australia
Services provided
15% Back Office Outsourcing15% Customer Service Outsourcing10% Sales Outsourcing +12 services5% Accounting5% Advertising5% Computer Engineering5% Content Marketing5% Email Marketing5% Engineering5% Finance & Accounting Outsourcing (FAO)5% Financial Advising & Planning5% IT Strategy Consulting5% Pay Per Click5% Search Engine Optimization5% Social Media MarketingLaunched in 2020, Cloudesk Offshore Staffing is a Back Office Outsourcing company. The small team specializes in Back Office Outsourcing and Customer Service Outsourcing.
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$1,000+$50 - $99 / hr250 - 999Point Cook, Australia
Services provided
15% Commercial Development15% Customer Service Outsourcing15% HR Consulting +6 services10% Commercial Property Management10% Executive Search10% HR Outsourcing10% Recruiting10% Warehousing & Distribution5% StaffingGlen Group is a Commercial Development company established in 2015. The team provides Commercial Development and Customer Service Outsourcing and is based in Richmond, Canada and Surrey, Canada.
Read moreSee All Locations (5)Point Cook, Australia
Lincoln Park Close
Point Cook, Australia 303041 - 49
+1 604 805 0005
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$1,000+$25 - $49 / hr50 - 249Wheelers Hill, Australia
Services provided
50% Call Center Services25% Customer Service Outsourcing25% Sales OutsourcingIn Wheelers Hill, Australia, 24x7 Direct is an answering service. They provide Call Center Services and Sales Outsourcing.
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UndisclosedUndisclosed50 - 249Campbellfield, Australia
Services provided
100% Document Digitization & ManagementGreenbox Group Pty Ltd is a midsize Document Digitization & Management company. They offer Document Digitization & Management and were launched in 2000.
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$1,000+< $25 / hr50 - 249Camberwell, Australia
Services provided
100% Customer Service OutsourcingAI Squad is a Customer Service Outsourcing company based in Camberwell, Australia. They focus on Customer Service Outsourcing and were established in 2025.
Read more -
$5,000+Undisclosed10 - 49Mentone, Australia
Services provided
35% Business Consulting35% Corporate Training & Coaching30% Sales OutsourcingHeadquartered in Singapore and Mentone, Australia, 1000Steps is a Business Consulting company. They specialize in Business Consulting and Corporate Training & Coaching and were founded in 2017.
Read moreSee All Locations (2)Mentone, Australia
Naples Road
Mentone, Australia 31942 - 5
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$5,000+Undisclosed50 - 249Melbourne, Australia
Services provided
40% IT Staff Augmentation20% Call Center Services10% Mobile App Development +3 services10% Pay Per Click10% Search Engine Optimization10% Web DevelopmentFlexisource IT, an IT staff augmentation company, is in Melbourne, Australia and Makati, Philippines. They offer IT staff augmentation and Call Center Services.
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$1,000+< $25 / hr2 - 9Southbank, Australia
Services provided
35% Market Research35% Sales Outsourcing30% Digital StrategySagar Sethi, a Direct Marketing company, is in Southbank, Australia. Established in 2021, the team focuses on Direct Marketing and Product Marketing.
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$1,000+$25 - $49 / hr50 - 249South Melbourne, Australia
Services provided
65% AI Agents20% Sales Outsourcing15% Demand Generation MarketingSee all 1 projectsB2B Growth Force - Top B2B Marketing, Revenue Operations & ABM Agency offers marketing strategy development and revenue operations services, focusing on enhancing business growth. Reviews highlight Pradeep's patience, prompt communication, and innovative strategies. Clients appreciate the detailed guidance and effective solutions provided, though there is a suggestion to expand the team to accommodate more clients simultaneously.
See All Locations (8)South Melbourne, Australia
Coventry Place
South Melbourne, Australia 32052 - 5
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UndisclosedUndisclosed250 - 999Melbourne, Australia
Services provided
20% Accounting20% Back Office Outsourcing15% Mobile App Development +4 services15% Web Development10% Customer Service Outsourcing10% Recruiting10% TranscriptionMidsize Accounting company Onehalf Offshore Business Solutions, is headquartered in Melbourne, Australia. Their services include Accounting and Back Office Outsourcing.
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UndisclosedUndisclosed250 - 999Melbourne, Australia
Services provided
40% IT Managed Services30% Document Digitization & Management30% ECM Consulting and SIFounded in 1987, Objective Corporation is an IT managed services company. The agency offers IT managed services and ECM consulting and SI, and is midsize.
Read moreSee All Locations (11)Melbourne, Australia
Tower 4, Level 11, World Trade Centre, 18-38 Siddeley Street
Melbourne, Australia 300821 - 30
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$50,000+< $25 / hr10 - 49Melbourne, Australia
Services provided
40% Other IT Consulting and SI30% Business Consulting15% Back Office Outsourcing +1 service15% Customer Service OutsourcingArkis is an other IT consulting and SI company. They were launched in 2012 and specialize in other IT consulting and SI and Business Consulting.
Read more -
$50,000+$25 - $49 / hr50 - 249Moonee Ponds, Australia
Services provided
25% Staffing25% Web Development10% Mobile App Development +8 services5% Back Office Outsourcing5% Custom Software Development5% Customer Service Outsourcing5% E-Commerce Development5% IT Staff Augmentation5% Recruiting5% Search Engine Optimization5% Social Media MarketingV7Infotech is a website development firm. Founded in 2021, their team focuses on Web Development and Staffing.
Read moreSee All Locations (4)Moonee Ponds, Australia
Victoria Street
Moonee Ponds, Australia 30396 - 9
+916350680691
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UndisclosedUndisclosed250 - 999Braeside, Australia
Services provided
30% Email Marketing20% Direct Marketing10% BI & Big Data Consulting & SI +4 services10% Cloud Consulting & SI10% Document Digitization & Management10% Marketing Strategy10% Mobile & App MarketingIVE Data-Driven Communications, an Email Marketing company, was founded in 2015. Located in Sydney, Australia and Homebush West, Australia, the team focuses on Email Marketing and Direct Marketing.
Read moreSee All Locations (3)Braeside, Australia
26 Beyer Road
Braeside, Australia 3195101 - 150
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UndisclosedUndisclosed10 - 49East Melbourne, Australia
Services provided
100% Back Office OutsourcingVMORE | Virtual Practice People is a Back Office Outsourcing company located in East Melbourne, Australia. They offer Back Office Outsourcing.
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$1,000+< $25 / hr10 - 49Campbellfield, Australia
Services provided
50% Corporate Training & Coaching25% Back Office Outsourcing25% Finance & Accounting Outsourcing (FAO)City Cash 4 Cars is a Corporate Training & Coaching company. They offer Corporate Training & Coaching and Back Office Outsourcing and are based in Campbellfield, Australia.
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UndisclosedUndisclosed10 - 49Melbourne, Australia
Services provided
50% Accounting10% BI & Big Data Consulting & SI10% Back Office Outsourcing +3 services10% Business Consulting10% Cloud Consulting & SI10% Other IT Consulting and SIFloat Accounting is an Accounting company. They specialize in Accounting and BI & big data consulting & SI and were launched in 2021. The agency is in Preston, Australia and Melbourne, Australia.
Read moreSee All Locations (4)Melbourne, Australia
1 Queens Road
Melbourne, Australia 30042 - 5
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List of the Top 3 Melbourne BPO Services
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$1,000+< $25 / hr1,000 - 9,999Melbourne, Australia
Ability to deliver
31.4/40.015/20 Reviews6.8/10 Clients & Experience9.6/10 Market PresenceService focus
73% Back Office Outsourcing27% Other -
$5,000+$50 - $99 / hr10 - 49Melbourne, Australia
Ability to deliver
29.3/40.016.6/20 Reviews8.1/10 Clients & Experience4.6/10 Market PresenceService focus
30% Back Office Outsourcing70% Other -
UndisclosedUndisclosed10 - 49South Yarra, Australia
Ability to deliver
21.5/40.016.2/20 Reviews0.7/10 Clients & Experience4.6/10 Market PresenceService focus
30% Back Office Outsourcing70% Other -
$250,000+$25 - $49 / hr1,000 - 9,999Burwood, Australia
Ability to deliver
6.4/40.00/20 Reviews0/10 Clients & Experience6.4/10 Market PresenceService focus
100% Back Office Outsourcing -
$1,000+$25 - $49 / hr10,000+Melbourne, Australia
Ability to deliver
6/40.00/20 Reviews0/10 Clients & Experience6/10 Market PresenceService focus
100% Back Office Outsourcing -
Undisclosed< $25 / hr1,000 - 9,999Melbourne, Australia
Ability to deliver
9.3/40.00/20 Reviews1.5/10 Clients & Experience7.8/10 Market PresenceService focus
40% Back Office Outsourcing60% Other -
$5,000+Undisclosed10 - 49Scoresby, Australia
Ability to deliver
20.2/40.015.6/20 Reviews0/10 Clients & Experience4.6/10 Market PresenceService focus
30% Back Office Outsourcing70% Other -
$5,000+$50 - $99 / hr10 - 49Melbourne, Australia
Ability to deliver
8.4/40.00/20 Reviews2.9/10 Clients & Experience5.5/10 Market PresenceService focus
100% Back Office Outsourcing -
$10,000+< $25 / hr250 - 999Brighton, Australia
Ability to deliver
4.9/40.00/20 Reviews0/10 Clients & Experience4.9/10 Market PresenceService focus
80% Back Office Outsourcing20% Other -
$5,000+$25 - $49 / hr50 - 249Melbourne, Australia
Ability to deliver
20.4/40.016.4/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
20% Back Office Outsourcing80% Other -
UndisclosedUndisclosed250 - 999Balaclava, Australia
Ability to deliver
11.7/40.00/20 Reviews6.2/10 Clients & Experience5.5/10 Market PresenceService focus
40% Back Office Outsourcing60% Other -
$5,000+Undisclosed10 - 49Melbourne, Australia
Ability to deliver
7/40.00/20 Reviews2.1/10 Clients & Experience5/10 Market PresenceService focus
100% Back Office Outsourcing -
UndisclosedUndisclosed10 - 49Wheelers Hill, Australia
Ability to deliver
8.4/40.00/20 Reviews2.1/10 Clients & Experience6.4/10 Market PresenceService focus
80% Back Office Outsourcing20% Other -
Undisclosed< $25 / hr50 - 249Epping, Australia
Ability to deliver
8.3/40.00/20 Reviews3/10 Clients & Experience5.3/10 Market PresenceService focus
60% Back Office Outsourcing40% Other -
$1,000+$25 - $49 / hr250 - 999Melbourne, Australia
Ability to deliver
4/40.00/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
50% Back Office Outsourcing50% Other -
$10,000+< $25 / hr50 - 249Docklands, Australia
Ability to deliver
4/40.00/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
75% Back Office Outsourcing25% Other -
UndisclosedUndisclosed2 - 9Richmond, Australia
Ability to deliver
4.6/40.00/20 Reviews0/10 Clients & Experience4.6/10 Market PresenceService focus
100% Back Office Outsourcing -
Undisclosed< $25 / hr50 - 249Broadmeadows, Australia
Ability to deliver
4/40.00/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
65% Back Office Outsourcing35% Other
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