Top BPO Companies in Melbourne

Ratings Updated: December 5, 2025

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Featured

What are Featured Providers?

Hugo Inc.

5.0 28 reviews
Premier Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves Melbourne, Australia

Services provided

25% Customer Service Outsourcing

20% Call Center Services

15% Back Office Outsourcing +4 services

10% Content Moderation Services

10% Data Annotation Services

10% Finance & Accounting Outsourcing (FAO)

10% Sales Outsourcing

Hugo Inc. | Top CX Provider is an outsourcing company specializing in customer experience (CX) and support services. The company consistently receives high praise for its effective project management and adaptability, with 100% of reviewers noting the team's ability to seamlessly integrate into existing operations. Approximately 70% of the feedback highlights the company's impressive cultural fit and commitment to quality, with measurable outcomes like increased efficiency and customer satisfaction.

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Industry Experience

Hugo Inc. has garnered positive feedback across multiple industries, including Financial Services, eCommerce, Automotive, Software, Environmental Services, Advertising & Marketing, Information Technology, and Gaming. Their expertise in customer support, operational efficiency, and content management has consistently been highlighted as a strength. Clients noted significant improvements in response times, customer satisfaction, and overall efficiency. Hugo's ability to adapt to various industry needs, coupled with their commitment to high-quality service, positions them as a valuable partner for businesses seeking to enhance their operations.
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Financial services eCommerce Automotive Food & Beverages Software Information technology Environmental Services Advertising & marketing Gaming Media

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Average Project Cost Breakdown

$50,000 to $199,999 (7) $200,000 to $999,999 (6) $10,000 to $49,000 (2)

What Clients Have Said
Clients consistently commend the company for its exceptional value for money, highlighting that Hugo offers high-quality services at competitive rates. One client noted, 'Good value for cost,' while another emphasized their 'ability to scale services without compromising quality.' Many reviews reflect satisfaction with cost reductions and enhanced operational efficiency, with one client praising an '80% improvement in efficiency' compared to in-house hiring. Overall, the sentiment is overwhelmingly positive, indicating that clients perceive Hugo as a cost-effective partner.
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United States (9) Kenya (3) France (1) Netherlands (1) United Arab Emirates (1) England (1)

Lagos, Nigeria

2nd Floor, 152 Ikorodu Rd, Onipanu, Lagos 102215, Lagos, Nigeria
Lagos, Nigeria 102215

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TECHSPEED INC

4.9 16 reviews
Premier Verified

$1,000+

< $25 / hr

50 - 249

Serves Melbourne, Australia

Services provided

20% Back Office Outsourcing

15% Customer Service Outsourcing

15% Data Annotation Services +5 services

15% Document Digitization & Management

10% Call Center Services

10% Content Moderation Services

10% Litigation Support Services

5% Transcription

TECHSPEED INC is a data processing and business process outsourcing (BPO) company offering services such as data entry, customer service, and data conversion. The company is highly praised for its effective project management, with 100% of reviewers highlighting their responsiveness and timely delivery. Clients frequently commend TECHSPEED INC's adaptability and commitment to quality, with no areas for improvement noted by respondents.

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3 of 3 reviews are 5 stars

Less than $10,000 avg. project cost

Reviewed 3 times in the past 6 months
In the past six months, TECHSPEED INC has received positive feedback for their effective project management and high-quality service. Clients noted their responsiveness and proactive communication, with one remarking on their impressive ability to anticipate issues. Specific successes include high accuracy in data entry and timely project completion, with one client highlighting their commitment to understanding unique business needs. Overall, clients expressed satisfaction with the partnership and found no significant areas for improvement.
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Industry Experience

TechSpeed Inc. has demonstrated expertise across various industries, including Retail, Financial Services, Healthcare, Software, IT Services, Nonprofit, and Consulting. Clients praised their adaptability, high-quality service, and timely communication. In Retail, they excelled in product catalog management; in Financial Services, they provided efficient data scraping; and in Healthcare, they streamlined data entry for product launches. Overall, client sentiment is overwhelmingly positive, highlighting TechSpeed's ability to meet diverse industry needs and deliver impactful results.
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Software Other Industry Business services Consulting IT Services Nonprofit Real estate Advertising & marketing Financial services Retail Healthcare Home Services

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United States (14) Canada (1)

Pune, India

Pune IT Park, 34 Aundh Road, Bhau Patil Marg,
Pune, India 411020
151 - 200

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Remote CoWorker

4.8 166 reviews
Premier Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves Melbourne, Australia

Services provided

45% Back Office Outsourcing

15% Finance & Accounting Outsourcing (FAO)

10% Call Center Services +3 services

10% Customer Service Outsourcing

10% HR Consulting

10% Sales Outsourcing

Remote CoWorker is a virtual assistance company that provides a wide range of services, including administrative support, marketing, and specialized tasks. They receive high praise for their professionalism, efficiency, and the quality of their virtual assistants, with 100% of reviewers noting positive impacts on their businesses. Clients frequently commend their transparent communication and ability to fit within budget constraints.

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Reviews mention Great project management
Overall, the sentiment regarding project management at Remote CoWorker is overwhelmingly positive. Clients have praised the team's responsiveness and ability to deliver tasks on time, highlighting specific instances such as weekly productivity tracking and proactive communication. One client noted that their assistant consistently exceeded expectations, while another emphasized the excellent management and attention to detail demonstrated by the team. This consistent feedback indicates that Remote CoWorker excels in maintaining effective project management practices.

Virtual Assistance for Financial Advisory & Consulting Firm

5.0 Sep 29, 2024

Their project management was highly effective, consistently delivering items on time with strong attention to detail. They were responsive to our needs, quickly adapting to any changes and ensuring smooth communication throughout the process.
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Book Editing for Executive Coaching & Book Publishing Firm

5.0 Jun 24, 2024

They showcase great project management and are very timely.
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Lead Gen & Email Marketing for Web Dev & Design Agency

4.5 May 30, 2024

The Project Management has been handled extremely effectively by the designated VA who records everything precisely on CRM as well as daily communication to keep the team updated with task progression.
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Virtual Assistant Services for Events Production Company

5.0 Jul 19, 2023

Their project management is excellent, consistently delivering items on time. They are responsive and attentive to our needs throughout the process.
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Virtual Assistant Services for Massage Therapy Company

4.0 Dec 6, 2022

Their project management is good, and the team is great at following up and getting back to me. They have good tools to communicate and are consistent.
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Industry Experience

Remote CoWorker has demonstrated expertise across various industries, including healthcare, legal, consulting, and marketing. Feedback highlights their strengths in administrative support, lead generation, and project management, often leading to increased efficiency and productivity. Clients appreciate their responsiveness, communication, and ability to provide tailored staffing solutions. Overall sentiment is positive, with many clients noting significant time savings and improved operational flow, making Remote CoWorker a strong fit for businesses seeking virtual assistance in these sectors.
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Healthcare Business services Medical Legal Consulting Contracting HVAC Transportation Manufacturing Other industries Hospitality & leisure Nonprofit Insurance Real estate Restaurants Education Arts, entertainment & music eCommerce Financial services Construction Beauty & Cosmetics Retail Software Information technology IT Services Food & Beverage Consumer products & services Consumer Products Automotive Food & Beverages Other Industry Wellness & Fitness Environmental Services Design Media Sports Publishing Advertising & marketing Energy & natural resources

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Average Project Cost Breakdown

Less than $10,000 (50) $10,000 to $49,000 (12) $50,000 to $199,999 (3) $200,000 to $999,999 (1) $1,000,000 to $9,999,999 (1)

What Clients Have Said
Overall, clients express satisfaction with Remote CoWorker's value for money, citing competitive pricing and high-quality support. For instance, a managing partner noted that the pricing fit their budget and provided good value, while a CEO highlighted significant time savings and improved productivity. Many reviews emphasize the company's transparency in pricing and the quality of candidates sourced. However, a few clients mentioned issues with the vetting process, indicating variability in the quality of service received at times.
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United States (101) Canada (3) United Arab Emirates (2) Australia (1) Belgium (1) Ireland (1) England (1)
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Bowd

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Melbourne, Australia

Services provided

100% Back Office Outsourcing

Back Office Outsourcing company Bowd is located in Melbourne, Australia. They provide Back Office Outsourcing.
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Melbourne, Australia

696 Bourke St,
Melbourne, Australia 3000
6 - 9

+61 448 800 280

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The Onsite Shredding Company

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Hawthorn, Australia

Services provided

100% Document Digitization & Management

Established in 2016, The Onsite Shredding Company is a Document Digitization & Management company. The team offers Document Digitization & Management and is headquartered in Hawthorn, Australia.
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Hawthorn, Australia

442-450 Auburn Rd
Hawthorn, Australia 3122
6 - 9

+61.1300.074.733

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Featured

What are Featured Providers?
Select VoiceCom

4.8 9 reviews
Premier Verified

$5,000+

< $25 / hr

1,000 - 9,999

Serves Melbourne, Australia

Services provided

30% Call Center Services

30% Customer Service Outsourcing

10% Back Office Outsourcing +3 services

10% Finance & Accounting Outsourcing (FAO)

10% IT Staff Augmentation

10% Sales Outsourcing

Select VoiceCom is a customer service and sales outsourcing company praised for its ability to enhance client operations through effective team staffing and management. Across reviews, 100% highlight their exemplary project management and communication, often going above expectations. Approximately 85% of reviews mention their cultural alignment and responsiveness, while results include increased sales, customer satisfaction, and overall efficiency.

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Reviews mention Easy to work with
Clients consistently describe Select VoiceCom as easy to work with, highlighting their open communication and responsiveness. One client noted, 'their team has been amazing to work with,' appreciating the honest feedback exchange. Another remarked on their 'personalized approach' and willingness to adapt, stating they are 'very easy to speak to.' Overall, the sentiment reflects a strong alignment in culture and values, contributing to a collaborative and effective partnership.

Recruitment Services for Financial Services Company

4.5 Oct 17, 2025

We have found SVC an extremely well organized and communicative team. They respond within 24 hours and have been very open to suggestions, needs, or requests to make the process work for everyone involved. We love their personalized approach, very easy to speak to, honor what they say they are going to do and are open minded to change.
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Average Project Cost Breakdown

$10,000 to $49,000 (2) $50,000 to $199,999 (2) $1,000,000 to $9,999,999 (2) $200,000 to $999,999 (1)

What Clients Have Said
Clients express a strong sentiment regarding Select VoiceCom's cost-effectiveness and value for money, often highlighting it as a key reason for their selection. One client noted it offered 'good value for cost,' and another mentioned the 'high ratings' and 'great culture fit' that justified their investment. Overall, feedback indicates that Select VoiceCom consistently delivers results that exceed expectations, making them a reliable partner for various business needs.
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United States (7) Australia (1)

Cebu City, Philippines

Ceby IT Park, i1 Building, 10th Floor, Cebu City, Philippines 6000
Cebu City, Philippines 6000
1001 - 2000

855-777-4349

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HelpSquad

5.0 10 reviews
Premier Verified

$1,000+

< $25 / hr

250 - 999

Serves Melbourne, Australia

Services provided

40% Back Office Outsourcing

30% Call Center Services

30% Customer Service Outsourcing

HelpSquad is a customer service augmentation company offering services such as live chat, call center support, and virtual assistant solutions. Their reviews indicate high satisfaction, with 100% of clients praising their responsiveness, professionalism, and ability to increase lead generation and conversion rates. Their services are noted for being cost-effective and tailored to client needs, with no significant areas for improvement identified.

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Reviews mention Detail-oriented
Clients have consistently praised HelpSquad, LLC for their exceptional attention to detail. One executive noted their impressive capability to avoid repeating mistakes, highlighting their meticulous approach to handling patient information and administrative tasks. Overall, the sentiment surrounding their detail-oriented service is overwhelmingly positive, with clients expressing satisfaction in how this focus has significantly improved operational efficiency and client interactions.

Sales Outsourcing & Call Center Services for Cosmetic & Surgical Dentistry

5.0 Feb 12, 2024

We're impressed with their attention to detail. They've also never done the same mistake twice.
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1 of 1 reviews is 5 stars

Unknown avg. project cost

Reviewed 1 time in the past 6 months
In the past six months, clients have praised HelpSquad for their reliable live chat and call center solutions, highlighting their strong integration capabilities and personalized service. A Product Management Executive from National University noted the service's seamless operation and adaptability to changing needs, emphasizing its high value for cost without requiring extensive project management. Overall, client sentiment is highly positive, with no significant areas for improvement identified.
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Industry Experience

HelpSquad has demonstrated expertise across various industries, including Education, Advertising & Marketing, Medical, Consumer Products, Manufacturing, Pharmaceuticals, Business Services, Software, Supply Chain, Logistics, Transport, and Healthcare. Clients consistently praised their personalized service, timely communication, and impactful solutions, resulting in measurable improvements such as increased leads and conversion rates. Overall sentiment is highly positive, particularly in the Medical and Consumer Products sectors, where HelpSquad’s support significantly enhanced customer engagement and operational efficiency.
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Pharmaceuticals Advertising & marketing Medical Consumer Products Manufacturing Business services Software Supply Chain, Logistics, and Transport Education Healthcare

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Hatboro, PA

330 S Warminster Rd Suite 341
Hatboro, PA 19040
10 - 15

877-775-3667

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Boldr.

4.8 10 reviews
Premier Verified

$1,000+

Undisclosed

1,000 - 9,999

Serves Melbourne, Australia

Services provided

50% Customer Service Outsourcing

15% Back Office Outsourcing

15% Call Center Services +2 services

15% Employer of Record (EOR) Services

5% Data Annotation Services

Boldr. is a versatile BPO company specializing in customer support, technical support, and data monitoring services. Reviews reveal a consistently positive reception, with commendations for their project management, customization, and commitment to client success. Approximately 90% of reviewers highlight their effective communication, responsiveness, and cultural alignment. However, some suggest improvements in recruitment timelines, particularly for non-English roles. Overall, Boldr. is recognized for its dedication to employee well-being and client satisfaction.

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Reviews mention Customized support
Clients consistently highlight Boldr.'s exceptional customized support and adaptability as key strengths. One client noted their ability to provide highly tailored support solutions, demonstrating a deep understanding of specific needs. Furthermore, their proactive communication and problem-solving skills have significantly contributed to client satisfaction. However, there is a suggestion for improvement regarding the hiring timeline for non-English speaking support agents to enhance service efficiency.

Customer Service Outsourcing for GPS Pet Tracker Provider

4.5 Jan 15, 2024

One of the most impressive and unique aspects of BoldR is their exceptional level of customization and adaptability in their services. They have demonstrated a deep understanding of our specific needs and business model, which has allowed them to provide highly tailored support solutions. This level of personalization is not something we've commonly encountered with other service providers.
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Average Project Cost Breakdown

$50,000 to $199,999 (1)

What Clients Have Said
Clients consistently commend Boldr. for their cost-effectiveness and value for money. For instance, Babylist reported annual savings of $6 million due to their partnership, highlighting Boldr.'s ability to deliver significant cost reductions. Tractive emphasized that Boldr.'s pricing fit their budget, providing great value for the services rendered. Overall, the sentiment reflects satisfaction with the financial aspects of their engagement, with clients appreciating the balance of quality service and affordability.
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United States (6) Austria (1) Canada (1)

Tacloban City, Philippines

YVI Business Center, Marasbaras Road
Tacloban City, Philippines
251 - 300

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Secure M Pty Ltd

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Bayswater North, Australia

Services provided

100% Document Digitization & Management

Secure M Pty Ltd is a Document Digitization & Management company. The Bayswater North, Australia-based agency was launched in 2000. Their services include Document Digitization & Management.
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Bayswater North, Australia

9/20-24 Burgess Rd
Bayswater North, Australia 3153
6 - 9

+61.1300.661.177

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iShred Industries

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Knoxfield, Australia

Services provided

100% Document Digitization & Management

IShred Industries is a Document Digitization & Management company. Their team is headquartered in Knoxfield, Australia. The company provides Document Digitization & Management.
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Knoxfield, Australia

Unit 5/7 Samantha Ct
Knoxfield, Australia 3180
6 - 9

+61.1300.763.688

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Confidential Shredding Company

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Melbourne, Australia

Services provided

100% Document Digitization & Management

Located in Melbourne, Australia, Confidential Shredding Company is a small Document Digitization & Management company. Their services include Document Digitization & Management.
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Melbourne, Australia

Suite 571 585 Little Collins Street
Melbourne, Australia 3000
6 - 9

+61.1300.788.719

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Strategic Business Alliance Ltd

4.0 1 review

Undisclosed

Undisclosed

50 - 249

Melbourne, Australia

Services provided

35% Back Office Outsourcing

35% Finance & Accounting Outsourcing (FAO)

30% Business Consulting

Strategic Business Alliance Ltd provides data entry and logistical support services, catering to the needs of small international trading companies. Reviews highlight that their competitive pricing and global operational capability are impressive, resulting in reduced stress and increased efficiency for their clients.

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Melbourne, Australia

1/1 Queens Road
Melbourne, Australia 3004
151 - 200

+61 3 9863 8122

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UpArrow Digital Marketing Agency

Not yet reviewed

$1,000+

$50 - $99 / hr

2 - 9

South Melbourne, Australia

Services provided

20% HR Consulting

20% Pay Per Click

20% Sales Outsourcing +2 services

20% Search Engine Optimization

20% Web Design

UpArrow Digital Marketing Agency is a SEO agency. They are headquartered in South Melbourne, Australia and have small team. They focus on Search Engine Optimization and Pay Per Click.
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South Melbourne, Australia

101 Moray Street
South Melbourne, Australia 3205
6 - 9

+61450416718

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Featured

What are Featured Providers?

Connext

5.0 7 reviews
Premier Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves Melbourne, Australia

Services provided

30% Customer Service Outsourcing

30% Finance & Accounting Outsourcing (FAO)

20% Back Office Outsourcing +1 service

20% IT Staff Augmentation

Connext is a business process outsourcing company specializing in call center services, transaction management, and accounting processes. Reviewers praise Connext for their impressive hiring process, alignment with company values, and capability to rapidly provide skilled personnel. Over 90% of reviewers highlight their effective communication and project management, while some mention the need for increased employee training. The company is recognized for fostering long-term partnerships.

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2 of 2 reviews are 5 stars

Unknown avg. project cost

Reviewed 2 times in the past 6 months
Recent client feedback for Connext highlights their effective call center services and impressive hiring process, resulting in positive guest experiences and reduced complaints. Clients appreciate the strong communication and project management, noting improvements in workload balance and operational efficiency. However, suggestions for enhancement include increased employee training. Overall, sentiment is positive, with clients valuing Connext's alignment with their company values and commitment to quality service.
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Industry Experience

Connext has demonstrated expertise across various industries, including entertainment, real estate, financial services, software, and business services. Clients commend their ability to quickly scale teams and improve operational efficiencies. The overall sentiment is highly positive, highlighting strengths in communication, talent acquisition, and alignment with client values. This provider appears particularly well-suited for companies in need of outsourcing solutions to enhance productivity, streamline operations, and support growth in a collaborative manner.
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Arts, entertainment & music Real estate Financial services Software Business services Other Industry

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Average Project Cost Breakdown

$10,000 to $49,000 (1)

What Clients Have Said
Clients consistently highlight Connext's competitive pricing and overall value for money. For instance, one client noted that Connext's pricing fit their budget while aligning with their company values, leading to a successful partnership. Another client emphasized the cost-effectiveness in expanding their operations without the overhead of establishing a legal entity. Overall, the sentiment reflects satisfaction with the balance of cost and quality of service, reinforcing Connext as a reliable outsourcing partner.
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MarKam Solutions

5.0 9 reviews
Premier Verified

$1,000+

< $25 / hr

50 - 249

Serves Melbourne, Australia

Services provided

30% Call Center Services

20% Customer Service Outsourcing

20% IT Managed Services +2 services

20% Sales Outsourcing

10% Back Office Outsourcing

MarKam Solutions is a versatile outsourcing provider specializing in technical support, sales, operations, and customer service. Across multiple reviews, clients commend their professional management, alignment with company values, and ability to meet budget constraints. With over 90% positive feedback, MarKam Solutions is praised for their adaptability, responsiveness, and the strategic impact on metrics such as customer satisfaction and sales growth.

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Reviews mention Transparent
Clients expressed a strong sentiment of transparency in their dealings with MarKam Solutions, noting 'open, transparent, direct communication' as a key strength. Feedback highlighted the company's ability to adapt quickly to changes and tailor solutions effectively, reflecting a deep understanding of client needs. One client specifically mentioned, 'They did the impossible to tailor a solution that covers our needs,' emphasizing the company's commitment to clear and honest communication throughout the project.

Call Center Services & Customer Service for Cybersecurity Co

5.0 Nov 6, 2025

The KPIs and SLAs contractual agreements demonstrate open, transparent, direct communication. Fast reaction, quick adaptation to changes. The management was highly professional, with great corporate culture, able to understand our needs and adapt themselves to tailor the solutions that work best for us.
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Industry Experience

MarKam Solutions has demonstrated expertise across various sectors, including Advertising & Marketing, Supply Chain & Logistics, Manufacturing, Transportation, and Information Technology. Clients commend their ability to enhance operational efficiency, boost sales, and improve customer satisfaction. The overall sentiment is highly positive, particularly within Supply Chain & Logistics, where they provided significant cost reductions and revenue growth. Their strengths lie in adaptability, effective communication, and a strong understanding of industry-specific needs, making them a suitable partner across these diverse fields.
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Advertising & marketing Information technology Supply Chain, Logistics, and Transport Manufacturing Transportation

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Average Project Cost Breakdown

$50,000 to $199,999 (3) $10,000 to $49,000 (1) $200,000 to $999,999 (1)

What Clients Have Said
Clients consistently praised MarKam Solutions for their competitive pricing and excellent value for money. One client highlighted that their pricing fit the budget while providing a 'good value for cost.' Another noted a 35% decrease in labor costs while meeting sales goals, emphasizing affordability without sacrificing quality. Overall, feedback reflects strong satisfaction with cost-effectiveness, suggesting that MarKam Solutions delivers substantial value relative to their fees.
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United States (4) Bulgaria (3) England (1)
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TDCX

4.8 12 reviews
Verified

$100,000+

Undisclosed

10,000+

Singapore

Services provided

60% Customer Service Outsourcing

20% Sales Outsourcing

10% Business Consulting +1 service

10% Call Center Services

TDCX is a business process outsourcing company specializing in customer service, technical support, and risk assessment across diverse industries, primarily in the APAC region. The company receives consistently positive feedback, with reviews highlighting their scalability, efficient communication, and proactive problem-solving capabilities. Clients appreciate their ability to adapt quickly to changes and deliver high-quality outcomes, with approximately 90% of feedback being positive.

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Reviews mention Unique expertise
Clients commend TDCX for their unique expertise in managing complex quality evaluations and customer support operations. One client highlighted their 'creative problem-solving' and 'innovative value-add propositions,' while another praised their 'strong problem-solving skill set' and proactive approach to identifying opportunities. Overall, the sentiment reflects a strong appreciation for TDCX's autonomy, reliability, and the exceptional outcomes they deliver, reinforcing their reputation as a trusted partner in the APAC region.

BPO Services for Tech Company

5.0 May 25, 2022

This team are highly calibrated and reliable experts, we have benefitted greatly from all of their CI suggestions. Creative, autonomous, efficient, reliable, excellent communication skills - and most importantly - always go the extra mile for their client.
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Call Center Services for Global Tech Company

5.0 Jun 25, 2021

TDCX also is globally one of our strongest partners in outperforming on our internal Customer experience audit framework. We have a robust KPI measurement across CSAT, Timeliness, TATs, Customer journey flow, etc and TDCX has delivered across the board with a strong team of experts leading these teams. TDCX has a high bar on operational rhythm and cadence - 90% of the time they run the business on their own without any intervention needed from our teams.
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More responsive than most other service providers

TDCX is responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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Singapore (7) Germany (1) Spain (1) United States (1)

Jakarta, Indonesia

Panin Tower, 12th Floor, Senayan City, Jl. Asia Afrika No.Lot. 19, Daerah Khusus Ibukota Jakarta 10270, Indonesia.
Jakarta, Indonesia 10270
6 - 9

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Anaesthetic & Medical Billing Services

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Kew, Australia

Services provided

50% Back Office Outsourcing

50% Call Center Services

Founded in 2012, Anaesthetic & Medical Billing Services is an answering service company and Back Office Outsourcing company. Their services include Call Center Services and Back Office Outsourcing.
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Kew, Australia

89 High St, Kew,
Kew, Australia 3101
1

+61 3 9067 7582

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Searchflex

Not yet reviewed

$1,000+

$50 - $99 / hr

2 - 9

South Melbourne, Australia

Services provided

20% Conversion Optimization

20% Digital Strategy

20% Pay Per Click +3 services

20% Search Engine Optimization

10% Sales Outsourcing

10% UX/UI Design

Searchflex is a Digital Strategy company. Launched in 2025, their team offers Digital Strategy and Conversion Optimization.
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South Melbourne, Australia

85 Gladstone Street
South Melbourne, Australia 3205
2 - 5

0458 955 925

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Featured

What are Featured Providers?

Big Outsource

5.0 46 reviews
Premier Verified

$10,000+

< $25 / hr

250 - 999

Serves Melbourne, Australia

Services provided

40% Customer Service Outsourcing

30% Back Office Outsourcing

20% Call Center Services +1 service

10% Finance & Accounting Outsourcing (FAO)

Big Outsource is a professional virtual assistance service provider specializing in administrative support, customer service, and content management tasks. Reviews indicate a high level of satisfaction, with approximately 90% of clients noting improvements in efficiency and communication. Clients appreciate their proactive project management and seamless integration into existing workflows, though some desire more proactive tool suggestions and flexible support hours.

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Industry Experience

Big Outsource has demonstrated notable expertise across various industries, including Information Technology, eCommerce, Healthcare, Financial Services, and Consumer Products. Clients commend their ability to enhance operational efficiency, improve customer service response times, and maintain a high standard of quality. Overall sentiments reflect a strong alignment of values, professionalism, and effective communication, making them a suitable partner for businesses seeking reliable support in these sectors.
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Healthcare Software Financial services Chemicals & Biotechnology Other industries Wellness & Fitness Beauty Education Medical Real estate Retail Telecommunications Beauty & Cosmetics Arts, entertainment & music Legal Supply Chain, Logistics, and Transport Consulting Consumer Products Information technology eCommerce

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Average Project Cost Breakdown

$50,000 to $199,999 (15) $10,000 to $49,000 (1) $200,000 to $999,999 (1)

What Clients Have Said
Clients frequently commend Big Outsource for their competitive pricing and exceptional value for money. Many highlighted that the pricing fit their budgets while still delivering high-quality service. For instance, one client noted a 70% reduction in in-house admin workload and a 15% increase in client satisfaction, emphasizing the value derived from their partnership. Overall, the sentiment reflects strong satisfaction with cost versus the quality of service provided, underscoring Big Outsource's alignment with client needs and expectations.
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More responsive than most other service providers

Big Outsource is responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
Get in Touch

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San Pablo City, Philippines

Lot 1-4 Block 4, Guevarra Subdivision, Brgy. Del Remedio
San Pablo City, Philippines 4000
201 - 250

+1888 611 8480

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Remote Team Solutions

5.0 22 reviews
Premier Verified

Undisclosed

Undisclosed

250 - 999

Serves Melbourne, Australia

Services provided

10% Back Office Outsourcing

10% Call Center Services

10% Customer Service Outsourcing +7 services

10% Employer of Record (EOR) Services

10% Finance & Accounting Outsourcing (FAO)

10% HR Outsourcing

10% IT Staff Augmentation

10% Recruitment Process Outsourcing

10% Sales Outsourcing

10% Staffing

Remote Team Solutions specializes in staffing and recruitment, offering services like virtual assistance, customer care outsourcing, and recruitment support for various industries. With a 100% positive feedback rate, clients highlight their reliability, trustworthiness, and alignment with company values. Over 75% of reviewers appreciate their timely delivery and cost-effective solutions, with many noting the company's exceptional project management and responsiveness.

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Reviews mention Reliable
Clients consistently highlight Remote Team Solutions' reliability, noting their organization and ease of collaboration. One client remarked on their project management effectiveness, stating they are 'incredibly organized, reliable, and easy to work with.' Additionally, the responsiveness of the team fosters a sense of partnership, contributing to increased productivity and customer retention. Overall, the sentiment surrounding their reliability is overwhelmingly positive, with clients expressing satisfaction in their ongoing engagements.

Call Center Services for Pest Control Company

5.0 Apr 23, 2022

Remote Team Solutions has worked well in terms of project management. They’re incredibly organized, reliable, and easy to work with.
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Industry Experience

Remote Team Solutions has garnered positive feedback across various industries, including Legal, Construction, Software, Human Resources, Media, Advertising & Marketing, Food & Beverages, Real Estate, and IT Services. Clients commend their responsiveness, quality of talent, and effective project management, resulting in improved operations, customer satisfaction, and employee retention. The overall sentiment is highly favorable, with many clients noting the provider's ability to align with specific industry needs and enhance organizational efficiency.
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Legal Other Industry Construction Human Resources Media Advertising & marketing IT Services Retail Business services Real estate Food & Beverages Software

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More responsive than most other service providers

Remote Team Solutions is responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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Torreón, Mexico

Calle Paseo de las Luciérnagas #1177
Torreón, Mexico 27250
251 - 300

800-449-0189

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Translationz

Not yet reviewed

Undisclosed

Undisclosed

250 - 999

Melbourne, Australia

Services provided

40% Language Interpretation

40% Translation

20% Call Center Services

Translationz is a Translation company. Based in Melbourne, Australia, the firm was launched in 2004. Their team focuses on Translation and Language Interpretation.
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Melbourne, Australia

Suite 413 1 Queens Road
Melbourne, Australia 3004
50 - 75

+61 3 9034 5299

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GlobalInfo Pty Ltd

Not yet reviewed

$1,000+

$100 - $149 / hr

2 - 9

Oakleigh South, Australia

Services provided

15% CRM Consulting and SI

15% Pay Per Click

10% AI Development +6 services

10% Back Office Outsourcing

10% E-Commerce Development

10% Search Engine Optimization

10% Social Media Marketing

10% Web Design

10% Web Development

GlobalInfo Pty Ltd, a PPC agency, is in Oakleigh South, Australia. They focus on Pay Per Click and CRM consulting and SI and were founded in 2006.
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Oakleigh South, Australia

20 Edinburgh Street
Oakleigh South, Australia 3167
2 - 5

03 86912796

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House of I.T.

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Camberwell, Australia

Services provided

70% IT Managed Services

30% Back Office Outsourcing

Established in 2000, House of I.T. Is an IT managed services company. The team offers IT managed services and Back Office Outsourcing and is headquartered in Camberwell, Australia.
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Camberwell, Australia

1128 Toorak Rd
Camberwell, Australia 3124
76 - 100

+61.1300.791.219

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G'Day Broadcast

Not yet reviewed

$1,000+

$50 - $99 / hr

10 - 49

Altona North, Australia

Services provided

15% Content Marketing

15% Email Marketing

15% Pay Per Click +4 services

15% Search Engine Optimization

15% Social Media Marketing

15% Web Development

10% Sales Outsourcing

Based in Altona North, Australia, G'Day Broadcast is a social media marketing company. Their services include Social Media Marketing and Content Marketing.
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Altona North, Australia

Kyle Road
Altona North, Australia 3025
16 - 20

03 9081 2123

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Ghost Writing Experts

Not yet reviewed

$1,000+

< $25 / hr

50 - 249

Melbourne, Australia

Services provided

100% Back Office Outsourcing

Ghost Writing Experts, a Back Office Outsourcing company, was founded in 2018. They focuses on Back Office Outsourcing.
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Melbourne, Australia

480 Collins Street
Melbourne, Australia 3000
1

0452 232 460

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Launch IT Systems

Not yet reviewed

$25,000+

$300+ / hr

2 - 9

Docklands, Australia

Services provided

20% ERP Consulting and SI

20% IT Managed Services

15% CRM Consulting and SI +6 services

10% Business Consulting

10% Customer Service Outsourcing

10% Financial Consulting

5% Application Management & Support

5% Custom Software Development

5% Enterprise App Modernization

Launch IT Systems is an ERP consulting and SI company. They were established in 2022 and provide ERP consulting and SI and IT managed services.
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Docklands, Australia

Level 23, Tower 5, Collins Square, 727 Collins Street, Melbourne
Docklands, Australia 3008
2 - 5

+61398080694

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Moor Marketing Agency

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

South Melbourne, Australia

Services provided

20% Marketing Strategy

10% Content Marketing

10% Conversion Optimization +6 services

10% Digital Strategy

10% Pay Per Click

10% Sales Outsourcing

10% Search Engine Optimization

10% Social Media Marketing

10% Web Design

Moor Marketing Agency is a Marketing Strategy company. The South Melbourne, Australia-based company provides Marketing Strategy and Digital Strategy.
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South Melbourne, Australia

133 Market Street
South Melbourne, Australia 3205
2 - 5

(03) 7066-5441

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BGF - B2B Growth with AI Agents

5.0 1 review

$1,000+

$25 - $49 / hr

50 - 249

Bengaluru, India

Services provided

65% AI Agents

20% Sales Outsourcing

15% Demand Generation Marketing

B2B Growth Force - Top B2B Marketing, Revenue Operations & ABM Agency offers marketing strategy development and revenue operations services, focusing on enhancing business growth. Reviews highlight Pradeep's patience, prompt communication, and innovative strategies. Clients appreciate the detailed guidance and effective solutions provided, though there is a suggestion to expand the team to accommodate more clients simultaneously.

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South Melbourne, Australia

Coventry Place
South Melbourne, Australia 3205
2 - 5

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Skill Sync AU

Not yet reviewed

Undisclosed

Undisclosed

Freelancer

Melbourne, Australia

Services provided

60% Back Office Outsourcing

40% Recruitment Process Outsourcing

Skill Sync AU is a Back Office Outsourcing company launched in 2017. Headquartered in Melbourne, Australia, the team focuses on Back Office Outsourcing and Recruitment Process Outsourcing.
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Melbourne, Australia

276 Flinders Street
Melbourne, Australia 3000
1

1300 993 590

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Hexcen Pty Ltd

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Melbourne, Australia

Services provided

25% Back Office Outsourcing

25% Email Marketing

25% Fulfillment +1 service

25% Web Development

Based in Melbourne, Australia and Malvern East, Australia, Hexcen Pty Ltd is an Email Marketing company. Established in 2017, the team specializes in Email Marketing and Web Development.
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Melbourne, Australia

Suite 201, Level 2/66 Victor CresNarre Warren
Melbourne, Australia 3004
2 - 5

+44 (03) 8769 5621

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Metreons Outsourcing

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Caroline Springs, Australia

Services provided

100% Back Office Outsourcing

Metreons Outsourcing is a Back Office Outsourcing company in Caroline Springs, Australia. Established in 2008, the team focuses on Back Office Outsourcing.
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Caroline Springs, Australia

17 Mount Way
Caroline Springs, Australia 3023
1

1300.819.844

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Secure Hard Drive Destruction (SHDD)

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Melbourne, Australia

Services provided

100% Document Digitization & Management

Secure Hard Drive Destruction (SHDD) is a Document Digitization & Management company. They offer Document Digitization & Management and were launched in 2010.
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Melbourne, Australia

Secure Hard Drive Destruction GPO Box 637
Melbourne, Australia 3000
1

1300 018 326

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Adventure Consultancy Solutions Pty Ltd

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Melbourne, Australia

Services provided

30% Computer Engineering

20% Application Testing

20% Back Office Outsourcing +2 services

20% Robotics Process Automation

10% IT Strategy Consulting

Established in 2019, Adventure Consultancy Solutions Pty Ltd is a Computer Engineering company. Their team specializes in Computer Engineering and Application Testing.
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Melbourne, Australia

Suite 879 585 Little Collins Street
Melbourne, Australia 3000
31 - 40

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IntelliMail International

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Somerton, Australia

Services provided

20% Back Office Outsourcing

20% Direct Marketing

20% Email Marketing +2 services

20% Logistics & Supply Chain Consulting

20% Print Design

IntelliMail International is a Somerton, Australia-based Direct Marketing company. They offer Direct Marketing and Email Marketing and were established in 2008.
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Somerton, Australia

83-89 Freight Drive
Somerton, Australia 3062
2 - 5

+61 402 113 373

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New Media Services

Not yet reviewed

Undisclosed

Undisclosed

250 - 999

Botanic Ridge, Australia

Services provided

10% Back Office Outsourcing

10% Call Center Services

10% Customer Service Outsourcing +10 services

10% Graphic Design

10% Logo

10% Translation

10% Web Design

5% Content Marketing

5% Conversion Optimization

5% Pay Per Click

5% Search Engine Optimization

5% Social Media Marketing

5% Video Production

New Media Services is a midsize Back Office Outsourcing company. They specialize in Back Office Outsourcing and Call Center Services and were launched in 2012.
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Botanic Ridge, Australia

4 Dundass Grove
Botanic Ridge, Australia 3977
501 - 750

0435838886

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Melbourne Caravans

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Frankston, Australia

Services provided

100% Customer Service Outsourcing

Founded in 1992, Melbourne Caravans is a Customer Service Outsourcing company. The agency specializes in Customer Service Outsourcing.
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Frankston, Australia

144 Beach Street
Frankston, Australia 3199
10 - 15

0417 382 511

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Anton Murray Consulting

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Melbourne, Australia

Services provided

40% Commercial Financing

20% Accounting

20% Back Office Outsourcing +2 services

10% Business Consulting

10% Financial Consulting

Anton Murray Consulting is a Commercial Financing company based in Northbridge, Australia and Melbourne, Australia. Their services include Commercial Financing and Back Office Outsourcing.
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Melbourne, Australia

Level 27, 101 Collins Street
Melbourne, Australia 3004
1

+61.9653.9222

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Freedom Outsourcing Pty Ltd

Not yet reviewed

$1,000+

< $25 / hr

10 - 49

Melton West, Australia

Services provided

9% Back Office Outsourcing

9% Data Annotation Services

9% Finance & Accounting Outsourcing (FAO) +9 services

9% Social Media Marketing

8% Accounting

8% Customer Service Outsourcing

8% E-Commerce Development

8% Pay Per Click

8% Search Engine Optimization

8% Staffing

8% Web Design

8% Web Development

Freedom Outsourcing Pty Ltd is a social media marketing firm based in Melton West, Australia. Launched in 2024, the team offers Social Media Marketing and Back Office Outsourcing.
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Melton West, Australia

Silber Court
Melton West, Australia 3337
10 - 15

+61480042902

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oacdigital

Not yet reviewed

$1,000+

Undisclosed

10 - 49

Mount Eliza, Australia

Services provided

10% Branding

10% Conversion Optimization

10% Digital Strategy +7 services

10% Ecommerce Marketing

10% Pay Per Click

10% Product Marketing

10% Sales Outsourcing

10% Search Engine Optimization

10% Social Media Marketing

10% Web Development

Located in Mount Eliza, Australia, oacdigital is a branding firm. Founded in 2015, the team specializes in Branding and Digital Strategy.
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Mount Eliza, Australia

2/61 Mount Eliza Way,
Mount Eliza, Australia 3930
10 - 15

1300188088

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Flywheel Media

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

South Melbourne, Australia

Services provided

15% Search Engine Optimization

15% Web Design

10% Content Writing Services +6 services

10% Conversion Optimization

10% Email Marketing

10% Pay Per Click

10% Sales Outsourcing

10% Social Media Marketing

10% Video Marketing

Small SEO agency Flywheel Media, is headquartered in South Melbourne, Australia. The team specializes in Search Engine Optimization and Web Design.
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South Melbourne, Australia

101 Moray St.,
South Melbourne, Australia 3205
1

+61 400 780 093

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RDT IT Services

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Cranbourne West, Australia

Services provided

15% Branding

15% Document Digitization & Management

15% Search Engine Optimization +5 services

15% Social Media Marketing

10% Graphic Design

10% IT Managed Services

10% Web Design

10% Web Development

RDT IT Services is a branding agency. Founded in 2017, the firm is based in Cranbourne West, Australia. Their services include Branding and Social Media Marketing.
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Cranbourne West, Australia

2/6 Furlong St, Cranbourne West VIC
Cranbourne West, Australia 3977
2 - 5

03 9052 5041

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CDM Direct

Not yet reviewed

$1,000+

$25 - $49 / hr

250 - 999

Seaford, Australia

Services provided

80% Call Center Services

20% Customer Service Outsourcing

CDM Direct is a North Sydney, Australia-based call center service. Their services include Call Center Services and Customer Service Outsourcing.
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Seaford, Australia

83 Hartnett Drive
Seaford, Australia 3198

+1800.221.811

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MarketOne International

Not yet reviewed

$10,000+

Undisclosed

250 - 999

Melbourne, Australia

Services provided

35% Email Marketing

30% Call Center Services

20% Marketing Strategy +2 services

10% Conversion Optimization

5% Sales Outsourcing

MarketOne International is an Email Marketing company founded in 1998. Their services include Email Marketing and Call Center Services.
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Melbourne, Australia

Level 4, 446 Collins Street
Melbourne, Australia 3000

395.344.333

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CallForce

Not yet reviewed

$1,000+

$25 - $49 / hr

10 - 49

Bentleigh East, Australia

Services provided

60% Call Center Services

40% Sales Outsourcing

CallForce is a phone answering service. The team provides Call Center Services and Sales Outsourcing and is located in Moorabbin, Australia and Bentleigh East, Australia.
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Bentleigh East, Australia

Bentleigh East
Bentleigh East, Australia 3165

+61.3.9005.2335

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Sterling BPO

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Port Melbourne, Australia

Services provided

100% Back Office Outsourcing

Back Office Outsourcing company Sterling BPO offers Back Office Outsourcing. They were founded in 2014.
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Port Melbourne, Australia

Suite 9/574 Plummer St
Port Melbourne, Australia 3207

61 370190439

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AccountCraft Australia

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Werribee, Australia

Services provided

60% Customer Service Outsourcing

40% Accounting

AccountCraft Australia, a Customer Service Outsourcing company, is based in Werribee, Australia. Founded in 2014, the team specializes in Customer Service Outsourcing and Accounting.
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Werribee, Australia

1 Gossamer Street
Werribee, Australia 3030

0413.710.776

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