Top Call Center Services & Voice Services in Melbourne
5 Leaders 15 Contenders
42 Companies
List of the Top Melbourne Call Center Companies & Voice Services
Sponsored
-
Featured
What are Featured Providers?
$1,000+< $25 / hr1,000 - 9,999Serves Melbourne, AustraliaServices provided
20% Call Center Services25% Customer Service Outsourcing15% Back Office Outsourcing +4 services10% Content Moderation Services10% Data Annotation Services10% Finance & Accounting Outsourcing (FAO)10% Sales OutsourcingSee all 28 projectsHugo Inc. | Top CX Provider is a distinguished company specializing in Contact Center Services, offering comprehensive Customer Support Services across various channels such as email, chat, and phone. The client reviews highlight their adaptability and efficiency, with 100% positive feedback on their seamless integration and ability to enhance customer engagement capabilities, resulting in impressive metrics like a 99.8% accuracy in order processing and fulfillment.
Reviews mention Detail-oriented
Client feedback consistently highlights Hugo's meticulous attention to detail, particularly in developing a comprehensive knowledge base and a user-friendly FAQ section. One client noted their 'remarkable' work in creating informative resources that significantly eased customer inquiries. Another emphasized Hugo's commitment to quality, stating that their outputs reflected 'meticulous attention to detail.' Overall, the sentiment surrounding Hugo's detail-oriented approach is highly positive, indicating their effectiveness in enhancing project outcomes.-
Multilingual Customer Support for Beverage Company
5.0 Aug 22, 2023The icing on the cake was their phenomenal work in creating an FAQ page that became an invaluable resource for our customers. Their attention to detail and deep understanding of our products and services allowed them to curate a comprehensive and user-friendly FAQ section. It covered a wide range of topics, addressing common queries and concerns. This resource not only empowered our customers to find answers quickly but also significantly reduced the load on our support team, allowing them to focus on more complex issues.
Read Full Review
Was this helpful?
3 of 3 Call Center Services reviews are 5 stars$50,000 – $199,999 avg. project costRead 3 ReviewsCall Center Services PROJECT HIGHLIGHT
Back Office Outsourcing for E-Commerce Co
5.0 — Hugo provides back-office outsourcing for an e-commerce company. The team has handled the client's back-office tasks, managed communications and relationships with retailers' networks, and vetted Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently commend the company for its exceptional value for money, highlighting that Hugo offers high-quality services at competitive rates. One client noted, 'Good value for cost,' while another emphasized their 'ability to scale services without compromising quality.' Many reviews reflect satisfaction with cost reductions and enhanced operational efficiency, with one client praising an '80% improvement in efficiency' compared to in-house hiring. Overall, the sentiment is overwhelmingly positive, indicating that clients perceive Hugo as a cost-effective partner.Was this helpful?
View projects from:
Was this helpful?
$5,000+< $25 / hr1,000 - 9,999Serves Melbourne, AustraliaServices provided
20% Call Center Services50% Customer Service Outsourcing10% Back Office Outsourcing +2 services10% Content Moderation Services10% Data Annotation ServicesSee all 47 projectsHelpware CX is a professional provider of Contact Center Services, specializing in comprehensive Customer Support Services including Inbound and Outbound Call Handling, Phone Support, and Telephonic Support. The company has consistently received high ratings, with reviews highlighting their flexibility, seamless integration, and proactive management. Approximately 90% of reviews noted their impressive ability to customize services, adapt quickly, and maintain effective communication.
0 of 1 reviews is 5 starsUnknown avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
Recent reviews of Helpware CX reflect a positive client experience, highlighting their effective customer research and impressive speed in project management. A client noted that Helpware CX successfully attracted six new customers, emphasizing their good value for cost. Communication was streamlined via email and messaging apps, contributing to overall satisfaction. Notably, the client found no areas for improvement, indicating a strong alignment with their expectations and project needs.Was this helpful?
17 of 21 Call Center Services reviews are 5 stars$200,000 – $999,999 avg. project costRead 21 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Services for Digital Government Partner
5.0 — Helpware provides call center services for a digital government partner. They offer resources to assist the public on phones and email by responding to inbound calls and reviewing applications. Read moreWas this helpful?
Industry Experience
Helpware has demonstrated significant expertise across diverse industries, including telecommunications, information technology, healthcare, eCommerce, and financial services. Feedback highlights their strengths in rapid project management, effective customer support, and adaptability to client needs. The telecommunications sector noted increased customer acquisition, IT firms praised Helpware for staff training and support efficiency, while healthcare clients emphasized improved patient engagement. Overall, sentiment is positive, with clients commending Helpware’s collaborative culture and responsiveness, making them a suitable partner across various sectors.
Read All ReviewsSelect Industry to see insights
Information technology Healthcare Software eCommerce Education Food & Beverages Nonprofit Media Retail Other Industry Automotive Business services IT Services Financial services Advertising & marketing Consumer Products Telecommunications Arts, entertainment & musicWas this helpful?
$5,000+< $25 / hr1,000 - 9,999Serves Melbourne, AustraliaServices provided
30% Call Center Services30% Customer Service Outsourcing10% Back Office Outsourcing +3 services10% Finance & Accounting Outsourcing (FAO)10% IT Staff Augmentation10% Sales OutsourcingSee all 9 projectsSelect VoiceCom is a provider of Contact Center Services, specializing in customer support, telephonic support, and telemarketing services. Reviews indicate a strong cultural fit with clients, highlighted by impressive communication and project management skills. Notably, Select VoiceCom achieved a 35% increase in customer satisfaction and a 25% boost in sales conversions. Positive feedback predominates, with no significant areas for improvement highlighted by clients.
Reviews mention Personable
The feedback reflects a highly positive sentiment regarding Select VoiceCom's personable approach. Clients appreciate their personalized interactions, noting they are 'very easy to speak to' and honor their commitments. One client highlighted their openness to change and responsiveness, stating the team is 'extremely well organized and communicative,' often responding within 24 hours. Overall, the reviews emphasize Select VoiceCom's alignment with client values and their commitment to fostering strong relationships.-
Recruitment Services for Financial Services Company
4.5 Oct 17, 2025We have found SVC an extremely well organized and communicative team. They respond within 24 hours and have been very open to suggestions, needs, or requests to make the process work for everyone involved. We love their personalized approach, very easy to speak to, honor what they say they are going to do and are open minded to change.
Read Full Review
Was this helpful?
2 of 4 Call Center Services reviews are 5 stars$200,000 – $999,999 avg. project costRead 4 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Services for Third-Party Management Company
4.5 — Select VoiceCom provides call center services for a third-party management company. The team handles customer calls and supports the client's internal call center. Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients express a strong sentiment regarding Select VoiceCom's cost-effectiveness and value for money, often highlighting it as a key reason for their selection. One client noted it offered 'good value for cost,' and another mentioned the 'high ratings' and 'great culture fit' that justified their investment. Overall, feedback indicates that Select VoiceCom consistently delivers results that exceed expectations, making them a reliable partner for various business needs.Was this helpful?
View projects from:
Was this helpful?
-
-
$1,000+< $25 / hr1,000 - 9,999Melbourne, Australia
Services provided
14% Call Center Services60% Back Office Outsourcing16% Customer Service Outsourcing +1 service10% Sales OutsourcingSee all 4 projectsAcquire BPO is a comprehensive Contact Center Services provider, specializing in both inbound and outbound call handling, telemarketing, and customer support services. Across reviews, 100% of clients commend their efficiency and time-saving capabilities, with strengths in fast response times and cost savings. However, suggestions for improvement focus on expanding their staff to further enhance service quality.
Reviews mention Timely
Overall sentiment regarding timeliness is positive, with clients noting the service provider's efficiency in handling calls. One client highlighted that the service meets deadlines proficiently and saves them significant time, estimating a reduction of 1000 minutes monthly. Feedback indicates that the company prioritizes customer needs, responding quickly, often within seconds, although there is a suggestion for improvement in reducing wait times and increasing the availability of customer service representatives.-
Calling Services for Nonprofit
4.5 Dec 24, 2017This service meets deadlines proficiently because of its simple structure. Everyday, this service gives preference to the customer, which is always right, in a timely manner possible. They respond very quickly when talking to customers, often in a matter of seconds.
Read Full Review
Was this helpful?
Industry Experience
The provider has demonstrated expertise across various industries, including hospitality and other sectors, primarily through Business Process Outsourcing services. Clients commend their efficiency, quick response times, and capability to enhance customer interactions, resulting in significant cost savings. Overall sentiment is positive, highlighting strengths in customer service and operational efficiency, making them a suitable choice for organizations looking to improve communication and reduce costs.
Read All ReviewsSelect Industry to see insights
Nonprofit Consumer Products Hospitality & leisure Other IndustryWas this helpful?
View projects from:
Was this helpful?
See All Locations (6)Melbourne, Australia
Level 15 10 Queens Road,
Melbourne, Australia 300431 - 40
61.3.9956.0000
Was this helpful?
-
-
$5,000+$50 - $99 / hr10 - 49Melbourne, Australia
Services provided
50% Recruiting30% Sales Outsourcing20% Corporate Training & CoachingSee all 6 projectsPointer Strategy is a company specializing in outbound sales services, offering tech sales training, cold email campaigns, and lead generation. Across their reviews, clients highlight their effectiveness, with a 200% increase in decision-maker conversations and improved sales pipelines. Approximately 100% of reviewers praise their responsiveness, professionalism, and tailored strategies, with no significant areas for improvement identified.
Reviews mention Timely
Overall, clients expressed a highly positive sentiment regarding timeliness in their projects with Pointer Strategy. One CEO noted that Pointer Strategy consistently delivered items on time, meeting all deadlines for each project phase. This reliability contributed to a significant increase in qualified leads and improved response rates, showcasing Pointer Strategy's commitment to timely execution and client satisfaction.-
Cold Email & Outreach Campaigns for Energy Company
5.0 Jun 29, 2023They consistently delivered items on time, meeting the deadlines set for each phase of the project.
Read Full Review
Was this helpful?
Industry Experience
Pointer Strategy has received positive feedback across various industries, including energy management, software, real estate, and business services. Clients commend their expertise in lead generation, appointment setting, and tailored outreach strategies. Overall, sentiment reflects strong satisfaction with their ability to enhance sales pipelines and foster client engagement. This provider is particularly well-suited for businesses seeking effective communication and growth within the energy, software, and real estate sectors.
Read All ReviewsSelect Industry to see insights
Consulting Software Real estate Business servicesWas this helpful?
View projects from:
Was this helpful?
Review Rating from Clients
5.0/5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
Melbourne clients value Pointer Strategy’s expertise in sales support, particularly in lead qualification and appointment setting for SaaS firms. They emphasize the team’s responsiveness, results-driven approach, and seamless communication, establishing them as a dependable partner for strategic outreach initiatives.Read Local ReviewsWas this helpful?
-
-
Featured
What are Featured Providers?
$1,000+< $25 / hr1,000 - 9,999Serves Melbourne, AustraliaServices provided
30% Call Center Services30% Customer Service Outsourcing20% AI Agents +2 services15% Back Office Outsourcing5% Data Annotation ServicesSee all 86 projectsSupportYourApp is a distinguished provider of Customer Support Services, specializing in Contact Center Services, Inbound and Outbound Call Center solutions, and 24/7 Customer Care Services. The company is lauded for its adaptive and responsive service, with clients noting improved customer satisfaction and efficient project management. Approximately 90% of reviews emphasize their flexibility and commitment to delivering high-quality telephonic support across various industries.
Reviews mention Proactive
Clients consistently commend SupportYourApp for their proactive approach and effective communication. Feedback highlights their ability to anticipate challenges, adapt to evolving needs, and maintain a seamless workflow. For instance, one client noted their 'proactive communication' and 'ability to drive execution efficiently,' while another praised their 'remarkable proactive approach' in identifying workflow improvements. Overall, the sentiment is overwhelmingly positive, emphasizing their dedication to client success and operational excellence.-
Customer Support for Smart Home Climate Control Brand
5.0 Aug 27, 2024Their team was highly responsive, often addressing our needs within hours, and they're flexible in adapting to any changes or new requirements. Their proactive approach to problem-solving and commitment to continuous improvement ensured that the project stayed on track and met all of our objectives.
Read Full Review -
Customer Support Services for R&D Service Provider
5.0 Feb 3, 2024They had quick, professional, and proactive communication from the very start. Based on our customers’ positive feedback, we were satisfied with the quality of customer support provided by SupportYourApp.
Read Full Review -
Customer Support for Gift & Accessories Brand
5.0 Jun 21, 2023They are responsive when things go awry, they are committed to the relationship succeeding, and they're proactive when we express concerns. It's rare for such a collaboration to be without points of frustration, especially earlier in the process - what distinguishes them is their active commitment to rectifying problems when they arise.
Read Full Review -
Call Center Services for Meditation App
5.0 Jan 23, 2023Our contacts at SYA are very proactive with their communication of any team-related updates, and are very available for questions and requests that may come up. Their willingness to learn and work with new things and new tasks is impressive.
Read Full Review -
Customer Support Services for B2B Software Development Firm
5.0 Jan 10, 2023They are always ready and willing to talk to us and to communicate with us and reach out proactively to check in regularly. We are very happy with their services and are looking into expanding our support team with them.
Read Full Review
Was this helpful?
Industry Experience
SupportYourApp has received positive feedback across multiple industries, including Financial Services, Media, Energy & Natural Resources, Retail, Information Technology, and Education. Clients highlight their scalability, responsiveness, and expertise in customer support, with notable achievements in improving response times and customer satisfaction. Financial services and retail companies benefit from their ability to handle complex inquiries, while tech firms appreciate their technical proficiency. Overall, industries seeking reliable customer support and effective communication will find SupportYourApp to be a suitable partner.
Read All ReviewsSelect Industry to see insights
Hospitality & leisure Non-profit Consumer Products eCommerce HVAC Healthcare Telecommunications Arts, entertainment & music Research Transportation Other Industry Social Networking Business services Gaming Software Education Financial services Energy & natural resources Manufacturing Fitness Wellness & Fitness Advertising & marketing Other industries Information technology Retail Media IT ServicesWas this helpful?
More responsive than most other service providers
Get in TouchSupportYourApp is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
View projects from:
United States (25) Ukraine (7) Israel (6) England (5) Germany (3) Netherlands (3) Czech Republic (2) Denmark (2) Sweden (2) Luxembourg (1) Norway (1) Italy (1) Austria (1) Malta (1) Greece (1) New Zealand (1) Ireland (1) Poland (1) Russia (1) France (1) Switzerland (1) Costa Rica (1) Canada (1) Bahamas (1)This provider is fluent in 31 languages:
- English
- Spanish
- Arabic
- Bengali
- Hindi
- Russian
- Portuguese
- Japanese
- German
- Korean
- French
- Turkish
This provider is available in 33 time zones:
- Colombia Time (COT)
- Near East Time (NET)
- Middle East Time (MET)
- China Taiwan Time (CTT)
- Gulf Standard Time (GST)
- Brazil Eastern Time (BET)
- Greenwich Mean Time (GMT)
- Japan Standard Time (JST)
Was this helpful?
$1,000+< $25 / hr1,000 - 9,999Serves Melbourne, AustraliaServices provided
40% Call Center Services30% Back Office Outsourcing30% Customer Service OutsourcingSee all 10 projectsSix Eleven Global Services is a customer support services provider specializing in call handling and customer service operations. The company has garnered positive feedback, with reviewers highlighting their exceptional responsiveness and alignment with company values. A significant 100% of reviewers commend their swift one-hour response times and the cultural fit, without any noted areas for improvement.
Industry Experience
Six Eleven Global Services has demonstrated strengths in various industries, including Advertising & Marketing, Logistics & Supply Chain, Beauty & Cosmetics, Telecommunications, Consulting, and Wellness & Fitness. Clients praised their effective communication, high-quality service, and responsiveness. They excelled in providing customer support and managing projects with impressive accuracy, particularly in Logistics and Telecommunications where they ensured operational efficiency. Overall, they are a strong fit for companies seeking reliable outsourcing solutions in these sectors.
Read All ReviewsSelect Industry to see insights
Logistics & Supply Chain Advertising & marketing Beauty & Cosmetics Telecommunications Consulting Wellness & FitnessWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally express satisfaction with the cost-effectiveness and value for money provided by Six Eleven Global Services. Feedback highlights that their pricing aligns with client budgets while delivering high-quality services. One client noted, 'Pricing fits our budget; good value for cost,' while another emphasized, 'They provide excellent support' and maintain project accuracy over 95%. Overall, the sentiment reflects that clients perceive Six Eleven as a reliable partner that balances quality and affordability.Was this helpful?
More responsive than most other service providers
Get in Touchsix eleven global services is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
View projects from:
This provider is fluent in 1 language:
- English
This provider is available in 4 time zones:
- Central Standard Time (CST)
- Eastern Standard Time (EST)
- Pacific Standard Time (PST)
- Mountain Standard Time (MST)
Was this helpful?
$1,000+< $25 / hr250 - 999Serves Melbourne, AustraliaServices provided
35% Call Center Services55% Customer Service Outsourcing10% Back Office OutsourcingSee all 26 projectsSimply Contact is a professional contact center services company specializing in inbound and outbound call handling, customer support services, and telephonic support across various languages and channels. Reviews indicate a remarkable satisfaction rate, with over 95% of feedback being positive, highlighting their efficiency, adaptability, and exceptional customer care services. Notably, Simply Contact achieved a 30-45% increase in customer satisfaction scores for multiple clients.
Reviews mention Accommodating
The reviews for Simply Contact consistently highlight their accommodating nature, with clients noting their responsiveness and adaptability to specific needs. For instance, one client appreciated their ability to quickly tailor strategies and provide support in multiple languages. Another remarked on their exceptional communication and flexibility, stating that they were always willing to adjust to meet project requirements. Overall, the sentiment regarding Simply Contact's accommodating approach is overwhelmingly positive, indicating a strong alignment with client expectations.-
Inbound Customer Support Services for EdTech Company
5.0 Apr 5, 2024Simply Contact's project management was outstanding. They always delivered on time and were very responsive to our needs, quickly adapting their strategies to fit our requirements. Their communication was clear, ensuring we were always up-to-date.
Read Full Review -
Customer Service Support for Public Interest Tech Firm
5.0 Jan 19, 2024They were great communicators and adaptive to our needs. They also moved quickly. Great interaction with their team - very pleasant, flexible, and patient with us.
Read Full Review -
Customer Service Outsourcing for Authentication Solutions Co
5.0 Oct 18, 2023Simply Contact showcased outstanding project management throughout our collaboration. Their responsiveness and adaptability were commendable; they were quick to tailor their approaches to meet our specific needs and challenges. Regular updates and transparent communication ensured we were always informed and confident in the progress being made.
Read Full Review -
Customer Service Outsourcing for Data Analytics Company
5.0 Oct 16, 2023Simply Contact exhibited exemplary project management skills. They were punctual, adaptive, and highly responsive to our specific needs and feedback, ensuring a customized and effective service delivery.
Read Full Review -
SaaS Customer Support for IT Marketing Agency
5.0 Feb 8, 2021Their project managers are always in touch, we are notified as soon as there is a problem in our system, or if there is something to improve based on customers feedback. I find impressive their ability to adapt to the project requirements. Also, they were able to start quickly.
Read Full Review
Was this helpful?
12 of 15 Call Center Services reviews are 5 stars$200,000 – $999,999 avg. project costRead 15 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Staffing for Government Helpline
5.0 — Simply Contact provides staff to a government hotline's team; they hire and train call center agents to cover workflows around the clock. They've organized the hotline's IT structure, monitoring, Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Overall, client feedback indicates that Simply Contact offers good value for money, with several reviews highlighting their competitive pricing and cost efficiency. For instance, one client noted they selected Simply Contact due to its 'good value for cost,' while another emphasized that their pricing fit their budget. However, there were mentions of areas for improvement in their pricing strategy. The general sentiment reflects satisfaction with the service quality relative to the costs incurred.Was this helpful?
View projects from:
This provider is fluent in 13 languages:
- English
- Spanish
- Arabic
- Russian
- German
- French
- Italian
- Polish
- Ukrainian
- Romanian
- Dutch
- Czech
Was this helpful?
-
-
$5,000+Undisclosed10 - 49Scoresby, Australia
Services provided
10% Call Center Services20% Email Marketing20% Sales Outsourcing +8 services10% Market Research10% Pay Per Click5% Content Marketing5% Digital Strategy5% Direct Marketing5% Event Marketing5% Marketing Strategy5% Search Engine OptimizationSee all 2 projectsLead Express is a lead generation company specializing in comprehensive and integrated campaigns to enhance client engagement and secure high-quality leads. Reviews highlight their exceptional ability to understand client needs and facilitate meaningful introductions, leading to significant increases in potential client conversations and successful outcomes. Approximately 100% of the reviews reflect positive feedback, emphasizing their strategic approach and effective communication.
Reviews mention Understands their clients' needs
Lead Express has received positive feedback regarding their understanding of client needs. A managing director noted their proactive approach, stating, "Lead Express knows and understands our business," and highlighting their continuous efforts to better comprehend the client's offerings. Clients appreciate their ability to eliminate disinterested prospects and deliver high-quality leads, reinforcing that Lead Express's commitment to understanding their business is a key factor in the ongoing partnership.-
Lead Generation for Software Solutions Provider
4.5 Jun 24, 2021Lead Express knows and understands our business. They reach out to prospects in the same manner that we would. Recently, they’ve once again expressed interest in better understanding our business, as well as a new solution we have, so that they can do a better job for us. This is one of the main reasons we continue the engagement with them.
Read Full Review
Was this helpful?
Industry Experience
Lead Express has demonstrated strong expertise in lead generation across various industries, notably in Advertising & Marketing and IT Services. Clients have praised their comprehensive end-to-end campaigns, which significantly boosted lead generation and established high-quality connections. The feedback highlights their ability to understand client needs and deliver impressive ROI, particularly in complex sectors such as Financial Services, Healthcare, and Oil & Gas. Overall, sentiment in these industries is positive, suggesting Lead Express is well-suited for businesses seeking effective lead generation solutions.
Read All ReviewsSelect Industry to see insights
IT Services Advertising & marketingWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Lead Express is perceived as providing excellent value for money, with clients reporting significant returns on investment; one noted a 2400% ROI from their campaign. While the investment can be substantial, such as $115,000 AUD for a year-long project, clients feel the quality of leads and the depth of understanding of their business justify the costs. Overall, sentiment towards their pricing and value is highly positive, with clients appreciating the high-quality leads generated.Was this helpful?
-
-
UndisclosedUndisclosed10 - 49South Yarra, Australia
Services provided
35% Recruitment Process Outsourcing15% Finance & Accounting Outsourcing (FAO)10% Back Office Outsourcing +4 services10% Business Consulting10% Customer Service Outsourcing10% HR Outsourcing10% Sales OutsourcingSee all 2 projectsTeqnet Solutions is a finance and accounting outsourcing company that also provides data entry services. They are praised for their professionalism, tailored solutions, and innovative approaches, with 100% positive feedback emphasizing their efficiency, cost reduction, and client collaboration. Reviewers consistently commend their responsiveness and seamless service delivery.
Industry Experience
Teqnet Solutions has demonstrated expertise in the manufacturing industry, particularly in personal care manufacturing. Clients highlighted the company's strengths in talent acquisition, outsourced support, and cost reduction, with a focus on delivering tailored solutions and maintaining high responsiveness. Overall sentiment is highly positive, with clients noting increased efficiency and scalability as key outcomes. This indicates that Teqnet Solutions is a strong fit for businesses requiring support in finance, accounting, and operational enhancements.
Read All ReviewsSelect Industry to see insights
ManufacturingWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have expressed satisfaction with Teqnet Solutions' pricing, noting it fits their budget and represents good value for the cost. One client highlighted their ability to reduce costs while increasing efficiency, emphasizing that Teqnet's services contributed significantly to this outcome. Overall, the sentiment is positive, with clients appreciating the company's commitment to delivering tailored solutions and responsive service, further enhancing the perceived value of their offerings.Was this helpful?
-
$5,000+$25 - $49 / hr50 - 249Melbourne, Australia
Services provided
10% Call Center Services20% Custom Software Development10% Advertising +6 services10% Customer Service Outsourcing10% Email Marketing10% Marketing Strategy10% Search Engine Optimization10% Social Media Marketing10% Web DevelopmentSee all 2 projectsVirtual Assistants Pakistan provides comprehensive Customer Support Services, specializing in Call Center Services, including Inbound and Outbound Call Centers, and Telephonic Support. With 100% positive feedback, their professionalism, reliability, and effective communication are consistently noted, with 100% of reviewers highlighting their seamless onboarding and impactful virtual assistance.
1 of 1 reviews is 5 stars1 new review for Call Center Services servicesUnknown avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
Over the past six months, clients have praised Virtual Assistants Pakistan for their professionalism and effective communication. A notable review from the Founder of Agate Home Care highlighted the smooth onboarding process and the impact of their services on daily operations. Clients appreciate the reliability and diligence of their virtual assistants, with no reported areas for improvement. Overall sentiment reflects strong satisfaction and a recommendation for those seeking dependable virtual support.Was this helpful?
1 of 1 Call Center Services reviews are 5 stars1 new review for Call Center Services in past 6 monthsUnknown avg. project costRead 1 ReviewCall Center Services PROJECT HIGHLIGHT
Virtual Assistant Services for Home Care Company
5.0 — Virtual Assistants Pakistan provides virtual assistant services for a home care company. The team manages compliance for the client. Read moreWas this helpful?
Industry Experience
Virtual Assistance Pakistan has garnered positive feedback primarily from the Home Services industry, specifically noted for their expertise in virtual assistance. Clients emphasize their professional, reliable, and detail-oriented service, which has significantly improved operational efficiency. The onboarding process is praised for its smoothness, while communication remains effective throughout projects. Overall sentiment in the Home Services sector is highly favorable, making this provider a strong candidate for organizations seeking dependable virtual support.
Read All ReviewsWas this helpful?
See All Locations (2)Melbourne, Australia
470 Saint Kilda Road
Melbourne, Australia 300450 - 75
61 3 9005 7752
Was this helpful?
-
$5,000+$50 - $99 / hr10 - 49Melbourne, Australia
Services provided
50% Call Center Services50% Sales OutsourcingTelephone answering service and Sales Outsourcing company Evolved Contact is headquartered in Melbourne, Australia. Launched in 2014, the team offers Call Center Services and Sales Outsourcing.
Read more -
Undisclosed< $25 / hr1,000 - 9,999Melbourne, Australia
Services provided
10% Call Center Services10% Back Office Outsourcing10% Customer Service Outsourcing +7 services10% Finance & Accounting Outsourcing (FAO)10% HR Consulting10% HR Outsourcing10% IT Managed Services10% IT Staff Augmentation10% IT Strategy Consulting10% Sales OutsourcingConnectOS is an IT strategy consulting company. Located in Mandaluyong, Philippines and Melbourne, Australia, the firm provides IT strategy consulting and IT managed services.
Read moreSee All Locations (2)Melbourne, Australia
Level 14, 333 Collins Street
Melbourne, Australia 30002 - 5
13007477000
Was this helpful?
-
Featured
What are Featured Providers?
$1,000+$50 - $99 / hr10 - 49Serves Melbourne, AustraliaServices provided
50% Call Center Services50% Sales OutsourcingSee all 20 projectsVirtual Sales Limited is a company specializing in outbound call center and telemarketing services, focusing on lead generation and appointment setting. Their performance is lauded across reviews, with 100% of clients praising their communication and timely project management. Additionally, Virtual Sales Limited is noted for industry expertise and adaptability, with no areas for improvement suggested by clients.
3 of 6 Call Center Services reviews are 5 stars2 new reviews for Call Center Services in past 6 monthsLess than $10,000 avg. project costRead 6 ReviewsCall Center Services PROJECT HIGHLIGHT
Lead Generation Services for SaaS Company
4.5 — A SaaS company has hired Virtual Sales Limited for lead generation services. They source relevant data and execute an outbound call campaign to help the client generate in-target meetings with Read moreWas this helpful?
Industry Experience
Virtual Sales Limited has demonstrated strong capabilities across various industries, including Business Services, Information Technology, Financial Services, Telecommunications, Supply Chain, and Healthcare. Clients commend their lead generation, flexibility, and efficiency, with positive sentiments expressing satisfaction with their communication and project management. Feedback highlights their expertise in understanding specific industry needs, making them a suitable partner for companies seeking targeted outreach and effective sales strategies.
Read All ReviewsSelect Industry to see insights
Software IT Services Construction Financial services Advertising & marketing Consulting Supply Chain, Logistics, and Transport Other industries Telecommunications Business services Information technologyWas this helpful?
More responsive than most other service providers
Get in TouchVirtual Sales Limited is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
$1,000+< $25 / hr250 - 999Serves Melbourne, AustraliaServices provided
50% Call Center Services20% Customer Service Outsourcing15% Back Office Outsourcing +1 service15% CRM Consulting and SISee all 15 projectsValoris Center is a company specializing in Contact Center Services, offering a comprehensive suite of solutions, including Inbound and Outbound Call Center, Customer Support Services, and Telemarketing Services. Reviews indicate a strong emphasis on punctuality, flexibility, and customer care, with over 85% client satisfaction ratings and notable mentions for their proactive and adaptable approach.
1 of 1 reviews is 5 stars1 new review for Call Center Services servicesUnknown avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
Recent feedback for Valoris Center reflects a strong positive sentiment, highlighting their effective project management and timely delivery. A client from BRT SPA praised their team for achieving customer experience goals, noting impressive reaction times and a solid understanding of customer needs. The client emphasized the great cultural fit and value for cost, with no immediate areas for improvement identified. Overall, Valoris Center is commended for their professionalism and responsiveness.Was this helpful?
Industry Experience
Valoris Center has demonstrated expertise across several industries, including Financial Services, Retail, eCommerce, Automotive, and Business Services. Clients commend their proactive approach, customer-centric solutions, high responsiveness, and impressive performance metrics, such as customer satisfaction rates exceeding 90%. The strong alignment of values and flexibility to adapt to industry-specific needs highlight their strengths, making them a suitable partner for projects in these sectors.
Read All ReviewsSelect Industry to see insights
Other Industry Financial services eCommerce Business services Arts, entertainment & music Automotive Consumer Products Retail Other industriesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight Valoris Center's strong value for money, noting that their pricing aligns well with budget expectations. For example, one client mentioned selecting Valoris due to its 'good value for cost' and 'pricing fit our budget.' Another stated that Valoris offered a 'price-performance ratio in line with our expectations.' Overall, the sentiment reflects satisfaction with the services provided relative to the costs incurred, reinforcing their reputation as a cost-effective partner.Was this helpful?
More responsive than most other service providers
Get in TouchValoris Center is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
$1,000+< $25 / hr50 - 249Serves Melbourne, AustraliaServices provided
10% Call Center Services80% Sales Outsourcing10% Email MarketingSee all 67 projectsA-SALES AB is a company specializing in outbound sales generation and telemarketing services. They consistently receive positive feedback for their tailored, data-driven approach, maintaining an average of 10–20 qualified meetings monthly. Their project management is praised for reliability and precision, reflected in 100% of reviews noting timely deliverables and effective communication. Their deep understanding of client industries and commitment to success are frequently highlighted.
Reviews mention Straightforward pricing
Clients have positively noted A-SALES AB's straightforward pricing structure, highlighting that it fits their budget and offers good value for the cost. One reviewer emphasized the impressive ROI and the clarity of fees, mentioning a setup fee and monthly service costs while appreciating the performance-based model. Overall, the sentiment reflects satisfaction with the pricing transparency and the value received from the services provided.-
Email Outreach for AI Solutions Provider
5.0 Mar 3, 2024What did you find most impressive or unique about this company? That the service they provide is of such quality when they are mostly based on performance. There is a setup fee and monthly service costs, but other than that, they are pure performance. Which, again, is very impressive - but I guess a business model where it's pure performance works when you really know what you're doing.
Read Full Review
Was this helpful?
3 of 4 reviews are 5 starsLess than $10,000 avg. project costRead 4 Recent ReviewsReviewed 4 times in the past 6 months
In the last six months, A-SALES AB has received mixed feedback from clients. While one client praised their effectiveness in generating over 30 qualified calls, another expressed significant dissatisfaction, reporting zero leads from a $2,700 investment and highlighting poor communication and accountability. Overall sentiment reflects a division, with some clients appreciating their results and responsiveness, while others criticize delays and unmet expectations.Was this helpful?
Industry Experience
A-SALES AB has demonstrated expertise across various industries, including Information Technology, Business Services, Advertising & Marketing, and Healthcare. Feedback highlights their strengths in lead generation, appointment setting, and market penetration strategies. Clients across sectors report significant improvements in qualified meetings and pipeline growth. Overall, sentiment is positive, particularly within IT and Business Services, where their tailored approaches and responsive project management have been notably effective.
Read All ReviewsSelect Industry to see insights
Construction Consumer Products Government Manufacturing Financial services Education Healthcare Software Supply Chain, Logistics, and Transport Human Resources Advertising & marketing IT Services Consulting Business services Information technologyWas this helpful?
View projects from:
Was this helpful?
-
-
$5,000+Undisclosed10 - 49Melbourne, Australia
Services provided
50% Call Center Services30% Sales Outsourcing20% Customer Service OutsourcingLeadCallers is an answering service. Their team is located in Melbourne, Australia and focuses on Call Center Services and Sales Outsourcing.
Read more -
$250,000+$25 - $49 / hr1,000 - 9,999Burwood, Australia
Services provided
20% Call Center Services65% Customer Service Outsourcing15% Sales OutsourcingTSA Group, a Customer Service Outsourcing company, was launched in 1997. The firm provides Customer Service Outsourcing and Call Center Services.
Read moreSee All Locations (5)Burwood, Australia
Building 3, Level 1, 301 Burwood Hwy
Burwood, Australia 3125251 - 300
61 3 8420 7000
Was this helpful?
-
Featured
What are Featured Providers?
$1,000+Undisclosed1,000 - 9,999Serves Melbourne, AustraliaServices provided
20% Call Center Services55% Sales Outsourcing25% Back Office OutsourcingSee all 54 projectsAppointment Setter Online is a company specializing in Contact Center Services, particularly focusing on outbound call center and appointment scheduling. The reviews reflect an overwhelmingly positive sentiment, with clients highlighting their professionalism, consistency, and ability to deliver qualified leads and appointments. Approximately 90% of the reviewers noted improved sales pipelines and conversion rates, emphasizing their effective telephonic support and customer service center capabilities.
7 of 7 reviews are 5 stars2 new reviews for Call Center Services services$10,000 – $49,000 avg. project costRead 7 Recent ReviewsReviewed 7 times in the past 6 months
In the past six months, clients have consistently praised Appointment Setter Online for their professionalism, effective communication, and ability to generate high-quality leads. Notable feedback includes a significant increase in scheduled appointments and improved lead qualification, as reported by clients from diverse industries. One client highlighted their persistence in follow-ups without being aggressive, while another appreciated their structured project management. Overall, the sentiment is overwhelmingly positive, with suggestions for more detailed performance analytics being a minor point of improvement.Was this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently commend Appointment Setter Online for their exceptional value for money and competitive pricing. Multiple testimonials highlight the company's ability to deliver qualified leads and efficiently manage appointments, resulting in improved conversion rates. For instance, one client noted a 40% increase in qualified appointments, while another mentioned a significant rise in scheduled consultations. Overall, the sentiment reflects strong satisfaction with the cost-effectiveness of their services, with many clients indicating they received more than they paid for.Was this helpful?
More responsive than most other service providers
Get in TouchAppointment Setter Online is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
View projects from:
Was this helpful?
-
$1,000+$25 - $49 / hr10,000+Melbourne, Australia
Services provided
50% Call Center Services50% Customer Service OutsourcingTTEC is a phone answering service and Customer Service Outsourcing company founded in 1982. Their team provides Call Center Services and Customer Service Outsourcing.
Read moreSee All Locations (2)Melbourne, Australia
Level 12, 460 Bourke Street
Melbourne, Australia 3000More than 5k
+61.3.9697.2400
Was this helpful?
-
Undisclosed< $25 / hr50 - 249Epping, Australia
Services provided
25% Call Center Services25% Back Office Outsourcing10% Business Consulting +4 services10% Graphic Design10% IT Managed Services10% Sales Outsourcing10% Web DesignWork4you, a phone answering service, is in Epping, Australia. They offer Call Center Services and Back Office Outsourcing.
Read more -
$1,000+Undisclosed50 - 249Melbourne, Australia
Services provided
50% Call Center Services20% Transcription10% Commercial Brokerage Services +4 services5% Cloud Consulting & SI5% Finance & Accounting Outsourcing (FAO)5% Web Design5% Web DevelopmentNo name is an answering service company based in Melbourne, Australia. They offer Call Center Services and Transcription.
Read more -
$10,000+< $25 / hr250 - 999Brighton, Australia
Services provided
20% Call Center Services20% Back Office Outsourcing20% Customer Service Outsourcing +2 services20% Market Research20% Sales OutsourcingPackleader BPO is a Market Research company. Launched in 2008, their team offers Market Research and Call Center Services.
Read more -
UndisclosedUndisclosed250 - 999Balaclava, Australia
Services provided
10% Call Center Services20% Back Office Outsourcing15% Finance & Accounting Outsourcing (FAO) +5 services15% IT Staff Augmentation10% Customer Service Outsourcing10% HR Consulting10% HR Outsourcing10% Web DevelopmentAway Digital Teams is a Balaclava, Australia-based Back Office Outsourcing company. Established in 2016, the team offers Back Office Outsourcing and IT staff augmentation.
Read more -
$10,000+< $25 / hr50 - 249Docklands, Australia
Services provided
25% Call Center Services25% Back Office Outsourcing25% Business Consulting +1 service25% Sales OutsourcingWireTask is a midsize Business Consulting company located in Docklands, Australia and Dhaka, Bangladesh. Their services include Business Consulting and Call Center Services.
Read more -
UndisclosedUndisclosed10 - 49Wheelers Hill, Australia
Services provided
30% Call Center Services50% Customer Service Outsourcing10% Cybersecurity +1 service10% IT Managed ServicesAlltel Australia is a Customer Service Outsourcing company. They specialize in Customer Service Outsourcing and Call Center Services and are headquartered in Wheelers Hill, Australia.
Read more -
UndisclosedUndisclosed2 - 9Richmond, Australia
Services provided
50% Call Center Services50% Back Office OutsourcingOutsourcey, an answering service company and Back Office Outsourcing company, was founded in 2024. The firm specializes in Call Center Services and Back Office Outsourcing.
Read more -
$1,000+< $25 / hr50 - 249Melbourne, Australia
Services provided
15% Call Center Services15% Branding15% Email Marketing +4 services15% Search Engine Optimization15% Social Media Marketing15% Web Development10% Web DesignSee all 1 projectsOutsource Genius offers comprehensive SEO services, including website audits, keyword research, on-page optimization, technical SEO, content strategy, and link building. Reviews indicate that the company excels in project management, consistently delivering work on time and demonstrating a strong commitment to fulfilling client needs, showcasing reliability and professionalism. Overall, clients express high satisfaction with Outsource Genius' services and outcomes.
-
UndisclosedUndisclosed250 - 999Cremorne, Australia
Services provided
50% Ecommerce Marketing50% Sales OutsourcingSee all 7 projectsInflux provides outsourcing services across various industries, including finance, healthcare, real estate, and transportation, assisting clients in reducing operational costs and improving customer service. Overall, feedback highlights Influx's professionalism, cost-effectiveness, and ability to enhance business growth and efficiency. Clients appreciate the smooth collaboration process, though some reviews do not emphasize unique aspects of the company's services.
-
Undisclosed< $25 / hr50 - 249Broadmeadows, Australia
Services provided
35% Back Office Outsourcing35% Graphic Design30% Sales OutsourcingCross Angle is a midsize graphic design company founded in 2008. Their team offers Graphic Design and Back Office Outsourcing.
Read more -
$5,000+Undisclosed10 - 49Mentone, Australia
Services provided
35% Business Consulting35% Corporate Training & Coaching30% Sales OutsourcingHeadquartered in Singapore and Mentone, Australia, 1000Steps is a Business Consulting company. They specialize in Business Consulting and Corporate Training & Coaching and were founded in 2017.
Read moreSee All Locations (2)Mentone, Australia
Naples Road
Mentone, Australia 31942 - 5
Was this helpful?
-
$5,000+Undisclosed50 - 249Melbourne, Australia
Services provided
20% Call Center Services40% IT Staff Augmentation10% Mobile App Development +3 services10% Pay Per Click10% Search Engine Optimization10% Web DevelopmentFlexisource IT, an IT staff augmentation company, is in Melbourne, Australia and Makati, Philippines. They offer IT staff augmentation and Call Center Services.
Read more -
$1,000+< $25 / hr2 - 9Southbank, Australia
Services provided
35% Market Research35% Sales Outsourcing30% Digital StrategySagar Sethi, a Direct Marketing company, is in Southbank, Australia. Established in 2021, the team focuses on Direct Marketing and Product Marketing.
Read more -
$1,000+$25 - $49 / hr50 - 249South Melbourne, Australia
Services provided
65% AI Agents20% Sales Outsourcing15% Demand Generation MarketingSee all 1 projectsB2B Growth Force - Top B2B Marketing, Revenue Operations & ABM Agency offers marketing strategy development and revenue operations services, focusing on enhancing business growth. Reviews highlight Pradeep's patience, prompt communication, and innovative strategies. Clients appreciate the detailed guidance and effective solutions provided, though there is a suggestion to expand the team to accommodate more clients simultaneously.
See All Locations (8)South Melbourne, Australia
Coventry Place
South Melbourne, Australia 32052 - 5
Was this helpful?
-
$1,000+$25 - $49 / hr10 - 49Carlton, Australia
Services provided
20% Customer Service Outsourcing20% Email Marketing20% Marketing Strategy +2 services20% Sales Outsourcing20% Social Media MarketingLaunched in 2021, ClickOne Digital, a small Marketing Strategy company, is located in Carlton, Australia. Their services include Marketing Strategy and Social Media Marketing.
Read more -
UndisclosedUndisclosed2 - 9Sandringham, Australia
Services provided
50% Sales Outsourcing15% Conversion Optimization15% Search Engine Optimization +2 services10% Content Marketing10% Social Media MarketingLeads 2 U Consulting is a Sales Outsourcing company. They are located in Sandringham, Australia and have small team of experts. Their services include Sales Outsourcing and Conversion Optimization.
Read more -
$1,000+$50 - $99 / hr2 - 9South Melbourne, Australia
Services provided
20% HR Consulting20% Pay Per Click20% Sales Outsourcing +2 services20% Search Engine Optimization20% Web DesignUpArrow Digital Marketing Agency is a SEO agency. They are headquartered in South Melbourne, Australia and have small team. They focus on Search Engine Optimization and Pay Per Click.
Read more -
$1,000+Undisclosed10 - 49Glen Iris, Australia
Services provided
20% Customer Service Outsourcing20% Finance & Accounting Outsourcing (FAO)15% Back Office Outsourcing +3 services15% HR Outsourcing15% Recruitment Process Outsourcing15% Sales OutsourcingThe Outsourcing Co Pty Ltd, a Customer Service Outsourcing company, was founded in 2025. They specializes in Customer Service Outsourcing and Finance & Accounting Outsourcing (FAO).
Read more -
$1,000+$50 - $99 / hr2 - 9South Melbourne, Australia
Services provided
20% Conversion Optimization20% Digital Strategy20% Pay Per Click +3 services20% Search Engine Optimization10% Sales Outsourcing10% UX/UI DesignSearchflex is a Digital Strategy company. Launched in 2025, their team offers Digital Strategy and Conversion Optimization.
Read more -
$1,000+$25 - $49 / hr50 - 249Wheelers Hill, Australia
Services provided
50% Call Center Services25% Customer Service Outsourcing25% Sales OutsourcingIn Wheelers Hill, Australia, 24x7 Direct is an answering service. They provide Call Center Services and Sales Outsourcing.
Read more -
UndisclosedUndisclosed250 - 999Melbourne, Australia
Services provided
20% Call Center Services40% Language Interpretation40% TranslationTranslationz is a Translation company. Based in Melbourne, Australia, the firm was launched in 2004. Their team focuses on Translation and Language Interpretation.
Read more -
$1,000+$50 - $99 / hr10 - 49Altona North, Australia
Services provided
15% Content Marketing15% Email Marketing15% Pay Per Click +4 services15% Search Engine Optimization15% Social Media Marketing15% Web Development10% Sales OutsourcingBased in Altona North, Australia, G'Day Broadcast is a social media marketing company. Their services include Social Media Marketing and Content Marketing.
Read more -
UndisclosedUndisclosed2 - 9South Melbourne, Australia
Services provided
20% Marketing Strategy10% Content Marketing10% Conversion Optimization +6 services10% Digital Strategy10% Pay Per Click10% Sales Outsourcing10% Search Engine Optimization10% Social Media Marketing10% Web DesignMoor Marketing Agency is a Marketing Strategy company. The South Melbourne, Australia-based company provides Marketing Strategy and Digital Strategy.
Read more -
UndisclosedUndisclosed50 - 249Pascoe Vale South, Australia
Services provided
50% Back Office Outsourcing25% Accounting25% Sales OutsourcingGlobal TeleForce Ltd is a Pascoe Vale South, Australia-based Back Office Outsourcing company. They provide Back Office Outsourcing and Accounting and were founded in 2012.
Read more -
$1,000+$25 - $49 / hr10 - 49Heidelberg West, Australia
Services provided
15% Call Center Services40% Back Office Outsourcing35% Customer Service Outsourcing +1 service10% Sales OutsourcingBack Office Outsourcing company TMC was established in 1974. The team specializes in Back Office Outsourcing and Customer Service Outsourcing.
Read more -
UndisclosedUndisclosed10 - 49Kew, Australia
Services provided
50% Call Center Services50% Back Office OutsourcingFounded in 2012, Anaesthetic & Medical Billing Services is an answering service company and Back Office Outsourcing company. Their services include Call Center Services and Back Office Outsourcing.
Read more -
UndisclosedUndisclosed250 - 999Botanic Ridge, Australia
Services provided
10% Call Center Services10% Back Office Outsourcing10% Customer Service Outsourcing +10 services10% Graphic Design10% Logo10% Translation10% Web Design5% Content Marketing5% Conversion Optimization5% Pay Per Click5% Search Engine Optimization5% Social Media Marketing5% Video ProductionNew Media Services is a midsize Back Office Outsourcing company. They specialize in Back Office Outsourcing and Call Center Services and were launched in 2012.
Read more -
$1,000+Undisclosed10 - 49Mount Eliza, Australia
Services provided
10% Branding10% Conversion Optimization10% Digital Strategy +7 services10% Ecommerce Marketing10% Pay Per Click10% Product Marketing10% Sales Outsourcing10% Search Engine Optimization10% Social Media Marketing10% Web DevelopmentLocated in Mount Eliza, Australia, oacdigital is a branding firm. Founded in 2015, the team specializes in Branding and Digital Strategy.
Read more -
UndisclosedUndisclosed2 - 9South Melbourne, Australia
Services provided
15% Search Engine Optimization15% Web Design10% Content Writing Services +6 services10% Conversion Optimization10% Email Marketing10% Pay Per Click10% Sales Outsourcing10% Social Media Marketing10% Video MarketingSmall SEO agency Flywheel Media, is headquartered in South Melbourne, Australia. The team specializes in Search Engine Optimization and Web Design.
Read more -
$10,000+Undisclosed250 - 999Melbourne, Australia
Services provided
30% Call Center Services35% Email Marketing20% Marketing Strategy +2 services10% Conversion Optimization5% Sales OutsourcingMarketOne International is an Email Marketing company founded in 1998. Their services include Email Marketing and Call Center Services.
Read moreSee All Locations (8)Melbourne, Australia
Level 4, 446 Collins Street
Melbourne, Australia 3000395.344.333
Was this helpful?
-
$5,000+$50 - $99 / hr10 - 49Bentleigh East, Australia
Services provided
60% Call Center Services40% Sales OutsourcingCallForce is a phone answering service. The team offers Call Center Services and Sales Outsourcing and is located in Moorabbin, Australia and Bentleigh East, Australia.
Read moreSee All Locations (2)Bentleigh East, Australia
Bentleigh East
Bentleigh East, Australia 3165+61.3.9005.2335
Was this helpful?
-
$1,000+$25 - $49 / hr250 - 999Seaford, Australia
Services provided
80% Call Center Services20% Customer Service OutsourcingCDM Direct is a North Sydney, Australia-based call center service. Their services include Call Center Services and Customer Service Outsourcing.
Read moreSee All Locations (2)Seaford, Australia
83 Hartnett Drive
Seaford, Australia 3198+1800.221.811
Was this helpful?
Share your project goals, and we’ll connect you with verified partners who fit your budget and timeline.
Get My MatchesTell us what you need — we’ll match you with top agencies in minutes.
Get My MatchesWhy Trust Clutch
At Clutch, we believe trust is the foundation of every business relationship. Our mission is to help buyers make confident, data-backed decisions informed by real client experiences.
Every review on Clutch undergoes a rigorous, human-led verification process to make sure it’s valid. Our team of specialists confirms the identity of each reviewer, ensures the project is legitimate, and only publishes reviews that meet our strict criteria.
Verification doesn’t stop at the point of publication. Our Trust & Safety team routinely audits older reviews against our guidelines. When reviews fall short of our standards, we remove them.
We evaluate service providers using a structured methodology that combines:
- In-depth client interviews and ratings
- Comprehensive project details
- Market presence
- Portfolio examples and industry recognition
This data powers tools like the Leaders Matrix, which helps you compare agencies directly. Our research team curates rankings by weighing verified reviews most heavily, so the most trusted and experienced providers rise to the top.
Using this unique combination of verified client feedback and provider-supplied insights, Clutch distills the most important details into clear, digestible summaries so you have everything you need to make confident, informed decisions quickly.
We take fraud seriously. Providers who violate our guidelines may face lower rankings, restricted visibility, or removal from the platform altogether.
Clutch’s commitment to transparency is ongoing. We’re constantly refining our systems to protect the integrity of reviews and support you in finding the right agency.
Rollover to see company insights or click a company below for more details.
A Clutch Leaders Matrix provides a broad view of the top-performing companies in a particular service or location. Each company featured in a Leaders Matrix is evaluated based on Focus and Ability to Deliver. The size of each circle indicates that company’s size.
By using verified reviews, focused service details, and real project data, the Leaders Matrix highlights companies that consistently deliver and stand out from the rest. Each company’s position is based on how well they focus on a service area and how consistently they deliver results, helping you make informed, confident decisions. Learn More
Focus (x-axis)
Focus accounts for a company’s specialization within a certain service.
Ability to Deliver (y-axis)
Ability to Deliver considers three criteria:
- Client feedback and reviews
- Work experience and previous projects
- Market presence and reputation in the industry
List of the Top 5 Melbourne Call Center Companies & Voice Services
-
$1,000+< $25 / hr1,000 - 9,999Melbourne, Australia
Ability to deliver
30.9/40.015/20 Reviews6.8/10 Clients & Experience9.2/10 Market PresenceService focus
14% Call Center Services10% Sales Outsourcing76% Other -
$5,000+$50 - $99 / hr10 - 49Melbourne, Australia
Ability to deliver
29.7/40.017/20 Reviews8.1/10 Clients & Experience4.6/10 Market PresenceService focus
30% Sales Outsourcing70% Other -
$5,000+Undisclosed10 - 49Scoresby, Australia
Ability to deliver
20.2/40.015.6/20 Reviews0/10 Clients & Experience4.6/10 Market PresenceService focus
10% Call Center Services20% Sales Outsourcing70% Other -
UndisclosedUndisclosed10 - 49South Yarra, Australia
Ability to deliver
21.5/40.016.2/20 Reviews0.7/10 Clients & Experience4.6/10 Market PresenceService focus
10% Sales Outsourcing90% Other -
$5,000+$25 - $49 / hr50 - 249Melbourne, Australia
Ability to deliver
20.4/40.016.4/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
10% Call Center Services90% Other -
$5,000+$50 - $99 / hr10 - 49Melbourne, Australia
Ability to deliver
8.4/40.00/20 Reviews2.9/10 Clients & Experience5.5/10 Market PresenceService focus
50% Call Center Services50% Sales Outsourcing -
Undisclosed< $25 / hr1,000 - 9,999Melbourne, Australia
Ability to deliver
9.3/40.00/20 Reviews1.5/10 Clients & Experience7.8/10 Market PresenceService focus
10% Call Center Services10% Sales Outsourcing80% Other -
$5,000+Undisclosed10 - 49Melbourne, Australia
Ability to deliver
7/40.00/20 Reviews2.1/10 Clients & Experience5/10 Market PresenceService focus
50% Call Center Services30% Sales Outsourcing20% Other -
$250,000+$25 - $49 / hr1,000 - 9,999Burwood, Australia
Ability to deliver
6.4/40.00/20 Reviews0/10 Clients & Experience6.4/10 Market PresenceService focus
20% Call Center Services15% Sales Outsourcing65% Other -
$1,000+$25 - $49 / hr10,000+Melbourne, Australia
Ability to deliver
6/40.00/20 Reviews0/10 Clients & Experience6/10 Market PresenceService focus
50% Call Center Services50% Other -
Undisclosed< $25 / hr50 - 249Epping, Australia
Ability to deliver
8.3/40.00/20 Reviews3/10 Clients & Experience5.3/10 Market PresenceService focus
25% Call Center Services10% Sales Outsourcing65% Other -
$1,000+Undisclosed50 - 249Melbourne, Australia
Ability to deliver
5.2/40.00/20 Reviews0/10 Clients & Experience5.2/10 Market PresenceService focus
50% Call Center Services50% Other -
$10,000+< $25 / hr250 - 999Brighton, Australia
Ability to deliver
4.9/40.00/20 Reviews0/10 Clients & Experience4.9/10 Market PresenceService focus
20% Call Center Services20% Sales Outsourcing60% Other -
UndisclosedUndisclosed250 - 999Balaclava, Australia
Ability to deliver
11.7/40.00/20 Reviews6.2/10 Clients & Experience5.5/10 Market PresenceService focus
10% Call Center Services90% Other -
$10,000+< $25 / hr50 - 249Docklands, Australia
Ability to deliver
4/40.00/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
25% Call Center Services25% Sales Outsourcing50% Other -
UndisclosedUndisclosed10 - 49Wheelers Hill, Australia
Ability to deliver
8.4/40.00/20 Reviews2.1/10 Clients & Experience6.4/10 Market PresenceService focus
30% Call Center Services70% Other -
UndisclosedUndisclosed2 - 9Richmond, Australia
Ability to deliver
4.6/40.00/20 Reviews0/10 Clients & Experience4.6/10 Market PresenceService focus
50% Call Center Services50% Other -
$1,000+< $25 / hr50 - 249Melbourne, Australia
Ability to deliver
7.7/40.00/20 Reviews2.8/10 Clients & Experience4.9/10 Market PresenceService focus
15% Call Center Services85% Other -
UndisclosedUndisclosed250 - 999Cremorne, Australia
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
50% Sales Outsourcing50% Other -
Undisclosed< $25 / hr50 - 249Broadmeadows, Australia
Ability to deliver
4/40.00/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
30% Sales Outsourcing70% Other
Latest Call Centers Articles
See all articles
How to Build a Budget for Call Center Services [With Template]
Call center costs can add up over time, so it’s important that companies establish a thorough budget plan before outsourcing.
Guide to Call Center Outsourcing
Call center outsourcing is when a company hires a BPO service provider to handle inbound or outbound calls.
Get matched with the 5 best-fit agencies for your project—in 4 minutes or less.