Top Call Center Services & Voice Services in Australia

Ratings Updated: October 26, 2026

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Featured

What are Featured Providers?
Hugo Inc.

5.0 28 reviews

Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves Australia

Services provided

20% Call Center Services

25% Customer Service Outsourcing

15% Back Office Outsourcing +4 services

10% Content Moderation Services

10% Data Annotation Services

10% Finance & Accounting Outsourcing (FAO)

10% Sales Outsourcing

Hugo Inc. | Top CX Provider is a distinguished company specializing in Contact Center Services, offering comprehensive Customer Support Services across various channels such as email, chat, and phone. The client reviews highlight their adaptability and efficiency, with 100% positive feedback on their seamless integration and ability to enhance customer engagement capabilities, resulting in impressive metrics like a 99.8% accuracy in order processing and fulfillment.

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Reviews mention Professional
Hugo Inc. has received overwhelmingly positive feedback regarding their professionalism. Clients highlight their exceptional commitment to understanding company cultures, delivering on time, and providing outstanding customer support. One client noted their 'unwavering commitment to on-time deliveries' and adaptability to specific needs, while another praised their ability to reduce response times and enhance customer satisfaction. Overall, clients express gratitude for Hugo's reliability, flexibility, and the positive energy they bring to collaborations, marking them as an exemplary partner.

Call Center Services for Gaming Company

5.0 Aug 17, 2023

The team at Hugo was not only professional but also incredibly easy and fun to work with. Their approachability, responsiveness, enthusiasm, and willingness to adapt to our needs created a collaborative atmosphere that fostered creativity and productivity. It felt like we were working alongside a team that genuinely cared about the success of our project.
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3 of 3 Call Center Services reviews are 5 stars

$50,000 – $199,999 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Services for Automotive Company
5.0 — Hugo manages all incoming communications across multiple channels, including email, chat, and WhatsApp. The team works to expand call center operations for outbound calls and improve reach. Read more
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Industry Experience

Hugo Inc. has received positive feedback across various industries, including Financial Services, eCommerce, Automotive, Information Technology, Gaming, Media, and Advertising & Marketing. Clients commend their expertise in enhancing customer support, streamlining operations, and driving revenue growth. In Financial Services, they excel at global customer experience management; in eCommerce, they improve back-office efficiency. Their adaptable project management and commitment to quality have resulted in measurable outcomes such as increased transaction volume and improved customer satisfaction, making them a reliable partner for businesses seeking growth and operational excellence.
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Media Information technology Financial services eCommerce Food & Beverages Automotive Environmental Services Advertising & marketing Gaming Software

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Average Project Cost Breakdown

$50,000 to $199,999 (7) $200,000 to $999,999 (6) $10,000 to $49,000 (2)

What Clients Have Said
Clients consistently commend Hugo Inc. for providing excellent value for money, noting that their services align well with project costs. For instance, a CMO highlighted Hugo's 'good value for cost' in scaling customer experience infrastructure, while a Head of Finance remarked on their 'great culture fit' and 'good value for cost.' Overall, the sentiment reflects satisfaction with the pricing relative to the quality and impact of services delivered, reinforcing Hugo's reputation as a cost-effective partner.
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Helpware CX

4.8 47 reviews

Premier Verified

$5,000+

< $25 / hr

1,000 - 9,999

Serves Australia

Services provided

20% Call Center Services

50% Customer Service Outsourcing

10% Back Office Outsourcing +2 services

10% Content Moderation Services

10% Data Annotation Services

Helpware CX is a company specializing in Contact Center Services, providing comprehensive customer support solutions across various industries, including e-commerce, software, and government programs. Reviews highlight an impressive 100% satisfaction with their adaptability and ability to scale services efficiently. Notably, 83% of reviewers commend Helpware's exceptional customer service and responsive project management.

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17 of 21 Call Center Services reviews are 5 stars

$200,000 – $999,999 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Services for Digital Government Partner
5.0 — Helpware provides call center services for a digital government partner. They offer resources to assist the public on phones and email by responding to inbound calls and reviewing applications. Read more
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Average Project Cost Breakdown

$50,000 to $199,999 (12) $10,000 to $49,000 (10) Less than $10,000 (4) $200,000 to $999,999 (3) $1,000,000 to $9,999,999 (3) $10,000,000 + (1)

What Clients Have Said
Helpware CX is frequently praised for providing exceptional value for money. Clients noted that their pricing is competitive and aligns well with project needs, with one stating they chose Helpware for its 'good value for cost.' Another client highlighted that Helpware's services led to significant cost savings and improved quality, affirming their budget fit. Overall, the sentiment reflects satisfaction with Helpware's pricing structure, with several clients expressing that they received more than they expected for their investment.
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More responsive than most other service providers

Helpware CX is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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United States (40) Canada (1) Georgia (1) Kenya (1) New Zealand (1)

This provider is fluent in 16 languages:

Mandarin

English

Spanish

Arabic

Russian

Portuguese

Japanese

German

Korean

French

Vietnamese

Italian

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This provider is available in 32 time zones:

Near East Time (NET)

Middle East Time (MET)

China Taiwan Time (CTT)

Brazil Eastern Time (BET)

Greenwich Mean Time (GMT)

India Standard Time (IST)

Japan Standard Time (JST)

Midway Islands Time (MIT)

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SupportYourApp

4.8 88 reviews

Premier Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves Australia

Services provided

30% Call Center Services

30% Customer Service Outsourcing

20% AI Agents +2 services

15% Back Office Outsourcing

5% Data Annotation Services

SupportYourApp is a customer service center specializing in Contact Center Services, providing comprehensive solutions including Customer Support Services, Phone Support, and Telephonic Support. Across various reviews, clients praised their efficiency and adaptability, with many noting their proactive approach and commitment to client schedules. Approximately 90% of reviews highlighted their ability to handle high volumes of customer inquiries effectively.

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3 of 5 reviews are 5 stars

1 new review for Call Center Services services

Unknown avg. project cost

Reviewed 5 times in the past 6 months
SupportYourApp has received positive feedback over the last six months, highlighting its effectiveness in scaling support capacity and enhancing operational efficiency. Clients appreciate the company's responsiveness, flexibility, and ability to deliver quality results consistently, particularly in managing customer support and recruitment processes. Specific instances include increased ticket resolution rates and successful candidate placements. Overall, clients express high satisfaction with SupportYourApp's performance, noting no significant areas for improvement.
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30 of 33 Call Center Services reviews are 5 stars

1 new review for Call Center Services in past 6 months

$50,000 – $199,999 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Services for Water & Energy Metering Company
5.0 — SupportYourApp provides customer care services for a water and energy metering company. The team answers first-level questions, handles hotline calls, and provides TeamViewer problem-solving. Read more
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More responsive than most other service providers

SupportYourApp is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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Crowd Box Pty Ltd

5.0 10 reviews

Premier Verified

$10,000+

$50 - $99 / hr

10 - 49

Sydney, Australia

Services provided

40% Demand Generation Marketing

20% Content Marketing

20% Marketing Strategy +1 service

20% Sales Outsourcing

Crowd Box Pty Ltd is a company specializing in lead generation and outbound call center services with a focus on structured execution and commercial thinking. Their reviews highlight a 100% satisfaction rate, with consistent praise for timely delivery, effective communication, and high-quality leads. Notably, 100% of reviewers commend their project management and ability to align campaigns with market demand, resulting in successful pipeline development and qualified meetings.

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Reviews mention Communicative
Crowd Box Pty Ltd has received positive feedback regarding their communication skills. Clients highlighted consistent, transparent, and structured communication, with one noting that regular updates allowed for real-time visibility and informed decision-making. Jack Waddell, a Senior Account Manager, was specifically praised for his proactive and responsive approach. Overall, the sentiment is favorable, with clients appreciating the strong ownership and accountability displayed throughout their engagements.

SDR Services & Lead Gen for Go-To-Market Engineering Agency

5.0 Jul 11, 2025

The way Crowd Box manages us as an account is spot on. They have a very transparent communication style. The demand generation space can be a bit cutthroat, and I've been in the space long enough to know that not every lead will turn into an opportunity or closed revenue. However, Crowd Box has been really good at aligning with our expectations and working in a collaborative way.
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Cold Call & Appointment Setting Services for IT Reselling Co

5.0 Dec 9, 2025

Crowd Box Pty Ltd's project management was excellent, and they delivered on time. We primarily communicated via virtual meetings. Crowd Box Pty Ltd's communication and quality leads were impressive.
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Lead Generation Services for IT Company

5.0 Mar 30, 2026

The campaign was managed to a high standard, with strong structure, clear communication, and consistent execution throughout. Communication was consistent, transparent, and structured. Regular updates were provided on activity levels, outcomes, and performance, allowing for real-time visibility and informed decision-making. Jack was highly responsive to feedback and evolving requirements. Adjustments to messaging, targeting, and approach were implemented quickly and effectively, ensuring the campaign remained aligned to business priorities.
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Sales Outsourcing for Technology Distributor

5.0 Mar 27, 2026

We communicate via in-person meetings, virtual meetings, and emails or messaging apps. Crowd Box Pty Ltd’s communication is good. They’re ready to provide support and mitigate conflict.
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3 of 3 Call Center Services reviews are 5 stars

2 new reviews for Call Center Services in past 6 months

$10,000 – $49,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Lead Generation Services for IT Company
5.0 — Crowd Box Pty Ltd provides lead generation services for an IT company. The team develops a target list, creates call scripts, makes outbound calls, qualifies leads, sets appointments, and tracks Read more
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Average Project Cost Breakdown

$10,000 to $49,000 (6) Less than $10,000 (1)

What Clients Have Said
Clients consistently highlight Crowd Box Pty Ltd's competitive pricing and strong value for money. For instance, one client noted that their pricing fit their budget while providing excellent service quality, resulting in significant pipeline generation. Another client emphasized the outstanding value received for their investment, with measurable outcomes exceeding expectations. Overall, the sentiment reflects satisfaction with the cost-effectiveness of Crowd Box's services, indicating a solid return on investment for clients.
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Australia (6) England (2) Canada (1) New Zealand (1)

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Top Virtual Assistant

5.0 73 reviews

Premier Verified Clutch Guarantee

$1,000+

Undisclosed

50 - 249

Sydney, Australia

Services provided

10% Call Center Services

30% Back Office Outsourcing

30% Content Writing Services +2 services

20% Search Engine Optimization

10% Social Media Marketing

Top Virtual Assistant is a company specializing in Contact Center Services and Customer Support Services, providing solutions such as Inbound and Outbound Call Center management. Reviews highlight their professional and flexible approach, with over 85% of feedback noting improved customer response times and satisfaction. Their ability to integrate seamlessly with clients' existing systems and processes is frequently praised, enhancing efficiency across various industries.

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Reviews mention Open to feedback
Clients have praised Top Virtual Assistant for their openness to feedback and willingness to adapt. One client noted the team's transparency and proactive communication, stating they informed him in advance if they were unsure about fulfilling requests. Additionally, they appreciated the team's readiness to train employees to meet specific requirements. Overall, the sentiment is highly positive, highlighting the company's commitment to client needs and effective collaboration.

Call Center Services for Data Solutions Company

5.0 Sep 3, 2025

I was pleased with the transparency and openness of the leadership team and all the team members with whom we engaged. In case the team was not sure that they could fulfill our requests, they informed us in advance before they tried to do so. They were also lenient and ready to train their employees to suit our requirements.
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Industry Experience

Top Virtual Assistant has demonstrated expertise across various industries including Automotive, Home Services, Construction, Education, Non-profit, Real Estate, and Financial Services. Feedback highlights their strengths in improving operational efficiency, customer communication, and administrative task management. Clients praised their professionalism, reliability, and ability to adapt to specific business needs, resulting in enhanced productivity and customer satisfaction. Overall, sentiment is highly positive, indicating strong suitability for companies seeking virtual assistance in these sectors.
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Contracting Agriculture Non-profit IT Services Real estate Retail Advertising & marketing Software Home Services Supply Chain, Logistics, and Transport Business services Insurance Construction Education Automotive Financial services

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More responsive than most other service providers

Top Virtual Assistant is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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United States (14) Canada (7) Australia (1) England (1)

This provider is available in 37 time zones:

Colombia Time (COT)

Near East Time (NET)

Middle East Time (MET)

China Taiwan Time (CTT)

Gulf Standard Time (GST)

Brazil Eastern Time (BET)

Greenwich Mean Time (GMT)

India Standard Time (IST)

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Featured

What are Featured Providers?
SixEleven Global Services and Solutions, Inc.

4.7 13 reviews

Premier Verified Clutch Guarantee

$1,000+

< $25 / hr

1,000 - 9,999

Serves Australia

Services provided

30% Call Center Services

30% Back Office Outsourcing

20% Customer Service Outsourcing +2 services

10% Content Moderation Services

10% Data Annotation Services

SixEleven Global Services and Solutions, Inc. specializes in Contact Center Services, providing both Inbound and Outbound Call Center support. Reviewers frequently praise their flexibility and responsiveness, with 100% of feedback highlighting timely delivery of services and effective communication. Clients also emphasize the company's ability to meet operational requirements and their strong customer support capabilities, with no negative feedback reported.

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1 of 3 reviews are 5 stars

2 new reviews for Call Center Services services

Unknown avg. project cost

Reviewed 3 times in the past 6 months
SixEleven Global Services and Solutions, Inc. has received positive feedback in recent reviews, highlighting their effective project management and responsiveness to client needs. Clients praised the company's ability to deliver timely and flexible outsourcing support, contributing to smooth business operations. Specific commendations included their adaptability to changing requirements and the quality of their recruitment and onboarding processes. Overall sentiment reflects satisfaction, with no significant areas for improvement noted by clients.
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1 of 3 Call Center Services reviews are 5 stars

2 new reviews for Call Center Services in past 6 months

Unknown avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Services for E-Commerce Company
5.0 — Six eleven global services provides call center services to help an e-commerce company communicate with their customers. The vendor's team asks the end customers about their product experience. Read more
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Industry Experience

six eleven global services has demonstrated expertise across various industries, including financial services, medical, advertising & marketing, telecommunications, and business services. Clients consistently praise their timely project management, high-quality staffing solutions, and effective communication. The company's strengths lie in their adaptability to specific client needs and commitment to delivering cost-effective services. Overall sentiment indicates that six eleven global services is well-suited for organizations seeking reliable outsourcing and operational support.
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Advertising & marketing Medical Financial services Business services Logistics & Supply Chain Telecommunications Wellness & Fitness Consulting Beauty & Cosmetics

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United States (7) Canada (1) Malaysia (1) Philippines (1) Singapore (1)

This provider is fluent in 1 language:

English

This provider is available in 4 time zones:

Central Standard Time (CST)

Eastern Standard Time (EST)

Pacific Standard Time (PST)

Mountain Standard Time (MST)

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Simply Contact

4.8 27 reviews

Premier Verified

$1,000+

< $25 / hr

250 - 999

Serves Australia

Services provided

35% Call Center Services

55% Customer Service Outsourcing

10% Back Office Outsourcing

Simply Contact is a specialized provider of Contact Center Services, focusing on Customer Support Services, Inbound Call Center, and Telephonic Support. The company consistently receives high praise for its expertise in handling multi-channel and multi-lingual customer interactions, with 100% of reviewers noting their professionalism and adaptability. Their ability to improve customer satisfaction and reduce response times significantly is frequently highlighted, making them a valuable partner for diverse business needs.

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Reviews mention Exceptional results
Simply Contact has consistently delivered exceptional results, as evidenced by multiple client testimonials. Clients reported a 25% boost in customer satisfaction and a 35% increase in first contact resolution. Their project management was highlighted as outstanding, with timely delivery and adaptability to client needs. One client noted their expertise in providing specialized support across various channels, while another emphasized their impressive multilingual capabilities, which enhanced customer engagement and satisfaction.

Inbound Customer Support Services for EdTech Company

5.0 Apr 5, 2024

Since engaging Simply Contact for our customer support needs, we've observed a comprehensive improvement in our service metrics: a 25% boost in customer satisfaction, a 35% increase in first contact resolution, and a 40% rise in monthly interaction volumes due to the implementation of a 24/7 support system. Simply Contact's project management was outstanding. They always delivered on time and were very responsive to our needs, quickly adapting their strategies to fit our requirements. Their communication was clear, ensuring we were always up-to-date.
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Customer Service Outsourcing for Data Analytics Company

5.0 Oct 16, 2023

With Simply Contact's expertise, we witnessed a 35% uptick in positive customer feedback on our live chat and social media channels. Additionally, the multilingual support led to a broader customer reach, enhancing our brand's global presence. Simply Contact exhibited exemplary project management skills. They were punctual, adaptive, and highly responsive to our specific needs and feedback, ensuring a customized and effective service delivery.
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1 of 1 reviews is 5 stars

Less than $10,000 avg. project cost

Reviewed 1 time in the past 6 months
Simply Contact has received positive feedback in recent reviews, highlighting their effective customer support management. Clients appreciated the timely delivery of tasks, clear communication, and the reduction in their internal team's workload. Notably, one client mentioned the seamless organization and adaptability of the support team. While there was a suggestion for improved understanding of complex licensing issues, the overall sentiment remains highly favorable, indicating that Simply Contact is a reliable partner for customer support needs.
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Average Project Cost Breakdown

$10,000 to $49,000 (6) $1,000,000 to $9,999,999 (4) $50,000 to $199,999 (3) Less than $10,000 (1)

What Clients Have Said
Simply Contact is consistently recognized for providing good value for cost, with multiple clients highlighting their competitive pricing. Feedback indicates that their services not only meet but often exceed expectations, leading to improved customer satisfaction and operational efficiency. However, some reviews suggest that there could be room for improvement in their pricing strategy. Overall, the sentiment around Simply Contact's cost-effectiveness is positive, with clients appreciating the balance of quality and affordability.
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Ukraine (8) United States (7) England (4) Latvia (2) Israel (1) Italy (1) Philippines (1)

This provider is fluent in 17 languages:

English

Spanish

Arabic

Russian

German

French

Italian

Polish

Ukrainian

Romanian

Dutch

Czech

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This provider is available in 12 time zones:

Middle East Time (MET)

Gulf Standard Time (GST)

Greenwich Mean Time (GMT)

Arabia Standard Time (AST)

Central African Time (CAT)

Eastern African Time (EAT)

Israel Daylight Time (IDT)

Central European Time (CET)

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Virtual Sales Limited

4.8 22 reviews

Premier Verified

$1,000+

$50 - $99 / hr

10 - 49

Serves Australia

Services provided

40% Call Center Services

60% Sales Outsourcing

Virtual Sales Limited is a distinguished provider of outbound call center and telemarketing services, specializing in lead generation and appointment setting. With over 90% of reviewers praising their timely delivery and industry expertise, they are noted for strong customer care services and impressive communication. Clients consistently appreciate their proactive project management and the significant impact on sales pipelines, with no significant areas for improvement highlighted.

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Reviews mention Efficient
Clients consistently highlight Virtual Sales Limited's efficiency in project execution and responsiveness to needs. One client emphasized their flexibility and ability to deliver on time, while another noted the thorough and efficient onboarding process that facilitated quick project initiation. The effectiveness of their lead generation efforts was praised, with specific metrics indicating successful outcomes such as booked meetings and conversations. Overall, the sentiment surrounding efficiency is overwhelmingly positive, with no significant areas for improvement mentioned.

B2B Lead Generation for Contact Center Solutions Co

5.0 May 10, 2024

They deliver a thorough weekly report which summarise the conversations had. We also have a 15 min weekly call to discuss progress. Their professionalism and effectiveness are sure to add value to any business.
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Telemarketing Services for Customer Engagement Platform

4.5 Mar 20, 2023

Consistent results delivered and ongoing weekly communication to keep us up to date with progress and results. VSL handles the entire process seamlessly, freeing up our time to focus on closing deals. VSL's proven track record of consistently delivering booked meetings makes them a reliable and effective partner.
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Lead Generation for BPO & Digital Transformation Firm

4.5 May 21, 2026

They deliver well and on time and have been very flexible adapting to our requirements. What did you find most impressive or unique about this company? Flexibility, efficiency and speed.
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3 of 6 Call Center Services reviews are 5 stars

1 new review for Call Center Services in past 6 months

Less than $10,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Lead Generation Services for SaaS Company
4.5 — A SaaS company has hired Virtual Sales Limited for lead generation services. They source relevant data and execute an outbound call campaign to help the client generate in-target meetings with Read more
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Average Project Cost Breakdown

$10,000 to $49,000 (9) Less than $10,000 (3) $50,000 to $199,999 (1)

What Clients Have Said
Clients consistently highlight Virtual Sales Limited's strong value for money and competitive pricing. Feedback indicates that their services fit well within budgets while delivering substantial results, such as generating qualified leads and booking meetings. One client noted, "good value for cost," while another emphasized their impressive output relative to spend. Overall, the sentiment is positive, with many clients expressing satisfaction with the return on investment and the quality of service provided.
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England (10) United States (4) Bulgaria (1) Croatia (1) France (1)

This provider is fluent in 4 languages:

English

Spanish

German

French

This provider is available in 5 time zones:

Greenwich Mean Time (GMT)

Central Standard Time (CST)

Eastern Standard Time (EST)

Pacific Standard Time (PST)

Mountain Standard Time (MST)

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Task Virtual

5.0 85 reviews

Premier Verified Clutch Guarantee

$1,000+

< $25 / hr

50 - 249

Sydney, Australia

Services provided

10% Call Center Services

40% Back Office Outsourcing

20% Sales Outsourcing +2 services

20% Search Engine Optimization

10% Data Annotation Services

Task Virtual is a company specializing in Contact Center Services, providing comprehensive solutions including customer support, inbound call center services, and administrative assistance. Reviews highlight their ability to efficiently manage customer inquiries, data processing, and appointment scheduling, with 100% of reviewers praising their flexibility and adaptability. The team is commended for their professionalism, timely communication, and integration into clients’ existing workflows, enhancing operational efficiency and customer care.

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7 of 7 reviews are 5 stars

4 new reviews for Call Center Services services

Less than $10,000 avg. project cost

Reviewed 7 times in the past 6 months
Task Virtual has received positive feedback from clients over the past six months, highlighting its adaptability and effective support across various operational tasks. Clients appreciated the team's ability to quickly understand workflows and maintain communication standards, which enhanced efficiency in customer service and administrative functions. Specific instances included significant improvements in appointment scheduling and data management, leading to reduced workloads for internal teams. Overall, the sentiment reflects satisfaction with Task Virtual's professionalism and flexibility, although some suggested enhancements for onboarding processes.
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Industry Experience

Task Virtual has demonstrated strong capabilities across various industries, including financial services, advertising & marketing, retail, information technology, and education. Clients have praised its flexibility, operational support, and ability to streamline processes, resulting in increased efficiency and improved customer experiences. The positive feedback highlights Task Virtual's expertise in customer service, administrative support, SEO, and data management, indicating a robust fit for businesses seeking reliable outsourcing solutions in these sectors.
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Retail Business services Arts, entertainment & music Information technology Beauty & Cosmetics IT Services Legal Healthcare Consumer products & services Education Advertising & marketing Financial services

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Average Project Cost Breakdown

Less than $10,000 (14) $10,000 to $49,000 (5) $50,000 to $199,999 (1)

What Clients Have Said
Task Virtual has received positive feedback regarding its overall cost and value for money, with clients frequently highlighting the competitive pricing and good value for the services provided. Clients noted that Task Virtual's pricing fit their budgets, allowing for enhanced operational capacity without the need for additional internal resources. For instance, one client appreciated that Task Virtual's flexibility and ability to manage various operational tasks helped redirect their internal team to higher-value work. Overall, the sentiment indicates that Task Virtual offers reliable services at a cost-effective rate.
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Sydney, Australia

264 George Street
Sydney, Australia 2000
1

3472846666

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Illicium

4.8 23 reviews

Verified

$10,000+

$50 - $99 / hr

10 - 49

Mascot, Australia

Services provided

50% Sales Outsourcing

20% Corporate Training & Coaching

20% HR Outsourcing +1 service

10% Marketing Strategy

Illicium is a company specializing in Contact Center Services, offering solutions such as Telemarketing Services and Customer Support Services. The feedback from reviewers highlights their excellent project management, with 100% of the reviews praising their communication and responsiveness. Additionally, Illicium consistently delivers on time, effectively addressing client needs without any noted areas for improvement.

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1 of 1 reviews is 5 stars

1 new review for Call Center Services services

Unknown avg. project cost

Reviewed 1 time in the past 6 months
Illicium received positive feedback for their effective management of a roundtable event, securing 15 registrations as expected. Clients praised Illicium's fantastic project management and impressive communication, highlighting their thorough understanding of project requirements. The reviewer expressed satisfaction with the results and stated they would gladly refer Illicium to others, indicating strong overall sentiment towards the company's services.
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Industry Experience

Illicium has demonstrated significant expertise across diverse industries, including Information Technology, Energy & Natural Resources, eCommerce, and Advertising & Marketing. Clients commend Illicium for their rapid response times, effective sales strategies, and thorough project management, emphasizing their impact on lead generation and sales process development. The overall sentiment is highly positive, indicating that organizations within these sectors will likely benefit from Illicium's tailored approach and commitment to delivering quantifiable results.
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Advertising & marketing eCommerce Software Consulting Supply Chain, Logistics, and Transport Energy & natural resources IT Services Information technology

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Average Project Cost Breakdown

Less than $10,000 (8) $10,000 to $49,000 (6) $50,000 to $199,999 (2)

What Clients Have Said
Illicium has received positive feedback regarding its overall cost and value for money. Clients consistently noted that Illicium's pricing fit their budgets and provided good value, with one client mentioning 'good value for cost' and another highlighting 'pricing fit our budget.' The company's ability to deliver high-quality results, such as securing significant appointments and improving sales processes, further reinforces the positive sentiment around its value proposition.
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Australia (18) United States (2) Philippines (1) England (1)

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Pointer Strategy

5.0 6 reviews

$5,000+

$50 - $99 / hr

10 - 49

Melbourne, Australia

Services provided

50% Recruiting

30% Sales Outsourcing

20% Corporate Training & Coaching

Pointer Strategy is a specialized sales and marketing agency that offers services such as cold email campaigns, lead generation, and appointment setting. Reviews indicate a high level of client satisfaction, highlighting their effective project management and industry expertise. Approximately 100% of reviewers praise their ability to deliver results on time and their responsiveness, with no significant areas for improvement mentioned.

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Reviews mention Professional
Clients consistently highlight Pointer Strategy's professionalism and responsiveness. One client noted their 'very responsive and professional' approach, while another described their services as a 'game-changer' for their business. The team's ability to deliver results, such as qualified appointments and booked meetings, has impressed clients, with feedback emphasizing their clear communication and effective strategies tailored to specific business needs. Overall, the sentiment is highly positive, indicating a strong fit for professional projects.

Call Center Services for Service Desk SaaS Company

5.0 Jun 1, 2023

Very responsive and professional. They delivered on the results expected of them. We have had several service providers who had not, so it is a pleasure working with a highly effective team.
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Lead Gen & Appointment Setting Services for PropTech Company

5.0 Apr 25, 2023

Pointer Strategy has been a game-changer for my business with their exceptional outbound sales services. In just four months, their team has delivered remarkable results in lead generation and appointment setting that have significantly boosted my growth. The collaboration with Pointer Strategy has been seamless, marked by professionalism, clear communication, and responsiveness.
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1 of 1 reviews is 5 stars

$50,000 – $199,999 avg. project cost

Reviewed 1 time in the past 6 months
Pointer Strategy has received positive feedback from clients in the last six months, highlighting their effective training solutions and impactful project management. One client noted a remarkable 200% increase in conversations with decision-makers and a significant rise in closed deals since engaging with Pointer Strategy. Clients appreciate the team's quick communication and masterful presentations, with no areas for improvement identified so far, indicating strong overall satisfaction with their services.
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Industry Experience

Pointer Strategy has demonstrated expertise across various industries, including energy management, software, real estate, and business services. Clients commend their tailored outreach strategies that significantly enhance lead generation and appointment setting, resulting in improved sales pipelines and meeting bookings. The overall sentiment is highly positive, with feedback highlighting their professionalism, responsiveness, and deep industry knowledge. This positions Pointer Strategy as a strong fit for companies seeking effective sales and marketing solutions, particularly in tech and service-oriented sectors.
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Software Consulting Real estate Business services

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Australia (3) United States (2)

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Turn Key Receptionist

4.9 8 reviews

$1,000+

< $25 / hr

2 - 9

Smeaton Grange, Australia

Services provided

80% Call Center Services

20% Customer Service Outsourcing

Turn Key Receptionist is a contact center services company specializing in inbound and outbound call handling, offering telephonic support and customer care services. With a 100% positive feedback rate, clients commend their professionalism, effective communication, and ability to integrate seamlessly with their businesses. Approximately 80% of reviewers highlight their impressive customer service and proactive nature.

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Reviews mention Puts the customer first
Turn Key Receptionist consistently prioritizes customer satisfaction, as highlighted by a client from Katz Recruitment who praised their friendly and professional service. The client noted their effective communication and prompt call handling, stating that Turn Key has become an extension of their business. The positive and can-do attitude of the team further reinforces their commitment to putting customers first, showcasing their alignment with client values and needs.

Call Center Services for Recruitment Services Company

5.0 Apr 18, 2023

They always had a can-do attitude and are always positive. It's important to us with a positive company that acts with a sense of urgency when it comes to customer service and looking after our customers in the same manner that we would. They have become an extension of our business.
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5 of 6 Call Center Services reviews are 5 stars

Less than $10,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Services for Massage Company
5.0 — Turn Key Receptionist provides call center services for a massage company. The team is responsible for answering end customers' inquiries, scheduling appointments, and providing updates to the Read more
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Industry Experience

Turn Key Receptionist has demonstrated expertise across various industries, including healthcare (remedial therapy, nutrition), recruitment services, security solutions, and advertising. Clients commend their efficient call handling, professionalism, and ability to provide a friendly customer experience. The overall sentiment is positive, particularly in the healthcare and recruitment sectors, where their impact on client engagement and operational efficiency is notable. They are well-suited for businesses seeking reliable receptionist services that prioritize customer satisfaction and effective communication.
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Advertising & marketing Human Resources Consumer Products Other Industry Healthcare

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Average Project Cost Breakdown

Less than $10,000 (3) $10,000 to $49,000 (2)

What Clients Have Said
Clients consistently highlight Turn Key Receptionist's competitive pricing and strong value for money. One director noted, 'Pricing fits our budget,' emphasizing affordability without sacrificing quality. Another client appreciated their 'good value for cost,' reflecting satisfaction with the services rendered. Overall sentiment indicates that the company effectively delivers quality service within budgetary constraints, making them a preferred choice among various businesses.
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B2B Leads

5.0 3 reviews

$1,000+

Undisclosed

2 - 9

Miranda, Australia

Services provided

40% Demand Generation Marketing

35% Sales Outsourcing

15% Social Media Marketing +1 service

10% Direct Marketing

B2B Leads is a lead generation company specializing in creating targeted LinkedIn outreach campaigns. Overall, 100% of the feedback is positive, with clients highlighting their excellent project management, tailored communication, and effective lead generation strategies. Approximately 67% of reviewers appreciated the cultural fit and value for cost.

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Reviews mention Great project management
Clients consistently praise B2BLeads for their exceptional project management, noting their highly systematized processes and automation. One client highlighted their project management systems as the best they have encountered for a company of this size, awarding a score of 9.5/10. Additionally, timely delivery and quick responses to client needs were emphasized, showcasing B2BLeads' commitment to client satisfaction and successful outcomes.

Digital Marketing for Management Consulting Company

5.0 Sep 5, 2023

The project management (PM) was excellent. B2BLeads is highly systematized. They have built a good process and then automated it. Their PM systems are by far the best I have seen for a business their size. I would give them 9.5 / 10 for PM, systems, and automation. Yes, they delivered on time. They respond quickly to our needs and questions and have customized a few things for us, which made a difference to our outcomes.
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Industry Experience

B2B Leads has demonstrated strong expertise in lead generation across various industries, notably in consulting and outsourced human resources. Clients from these sectors commended their effective LinkedIn outreach strategies, resulting in significant client acquisition and revenue growth. The overall sentiment is highly positive, with an emphasis on B2B Leads' understanding of client needs, excellent communication, and systematic project management. Their ability to tailor strategies to specific business styles makes them a suitable partner for companies seeking to enhance their sales pipeline.
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Consulting Human Resources

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Average Project Cost Breakdown

$10,000 to $49,000 (2)

What Clients Have Said
Clients have consistently praised B2B Leads for their exceptional value relative to cost. One reviewer noted a 'good value for cost' and highlighted a money-back offer that alleviated initial concerns. Another client emphasized achieving a high return on investment, stating, 'my ROI is much higher than their cost.' Overall, the sentiment is overwhelmingly positive, with clients expressing satisfaction regarding the quality of service and measurable outcomes, indicating strong value for the investment made.
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Melbourne, Australia (1) Brisbane, Australia (1) Sydney, Australia (1)

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Featured

What are Featured Providers?

Valoris Center

4.9 15 reviews

Premier Verified

$1,000+

< $25 / hr

250 - 999

Serves Australia

Services provided

50% Call Center Services

20% Customer Service Outsourcing

15% Back Office Outsourcing +1 service

15% CRM Consulting and SI

Valoris Center is a company specializing in Contact Center Services, offering a comprehensive suite of solutions, including Inbound and Outbound Call Center, Customer Support Services, and Telemarketing Services. Reviews indicate a strong emphasis on punctuality, flexibility, and customer care, with over 85% client satisfaction ratings and notable mentions for their proactive and adaptable approach.

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Industry Experience

Valoris Center demonstrates versatile expertise across several industries, notably Financial Services, Retail, eCommerce, and Automotive. Clients consistently commend their responsiveness, customer-centric approach, and timely project delivery. In Financial Services, Valoris excels in customer support and satisfaction, achieving high metrics like CSAT and SLA. Retail partners praise their proactive communication and flexibility, while in eCommerce, they efficiently engage customers through appointment-setting services. Overall, Valoris is well-suited for industries seeking robust customer service solutions.
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Other Industry Financial services eCommerce Business services Arts, entertainment & music Consumer Products Automotive Retail Other industries

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Average Project Cost Breakdown

$10,000 to $49,000 (1) $50,000 to $199,999 (1)

What Clients Have Said
Clients consistently highlight Valoris Center's competitive pricing and excellent value for money. One client noted a 'good value for cost' and praised their culture fit. Another mentioned that Valoris' pricing 'fit our budget' while delivering high-quality service. Overall, sentiment is positive, with multiple clients emphasizing the company's ability to provide cost-effective solutions without compromising service quality, making them an appealing option for various projects.
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More responsive than most other service providers

Valoris Center is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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Romania (8) Austria (1) Croatia (1) Italy (1) Russia (1)

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Assistring LLC

5.0 16 reviews

Verified Clutch Guarantee

$1,000+

< $25 / hr

50 - 249

Serves Australia

Services provided

20% Call Center Services

30% Back Office Outsourcing

30% Customer Service Outsourcing +2 services

10% AI Agents

10% HR Outsourcing

Assistring LLC is a proficient provider of Call Center Services, specializing in both Inbound and Outbound Call Center operations, and Customer Support Services. Across reviews, 100% of clients commend their operational efficiency, professionalism, and alignment with company values. Notably, 80% of reviewers highlight their ability to enhance customer satisfaction and integrate seamlessly with existing business processes.

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Industry Experience

Assistring LLC has demonstrated strong expertise in various industries including Retail, Real Estate, Utilities, Insurance, Hospitality, and Consumer Products. Clients have consistently praised their effective multichannel customer service capabilities, improved operational efficiency, and impact on customer satisfaction ratings across these sectors. Particularly in Retail, they have enhanced sales performance and customer experience, while in Utilities and Insurance, they have effectively managed customer inquiries and support. Overall sentiment indicates high satisfaction and a reliable partnership across all industries.
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Retail Real estate Utilities Insurance Consumer products & services Hospitality & leisure

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Average Project Cost Breakdown

$10,000 to $49,000 (12)

What Clients Have Said
Clients consistently highlighted Assistring LLC's competitive pricing and excellent value for money, emphasizing that their services fit within budget while delivering superior results. One client noted, 'Good value for cost,' while another stated, 'Their professional agents are just great. I am happy with them.' Overall, the sentiment reflects strong satisfaction with the cost-effectiveness of their services, leading to improved customer satisfaction and operational efficiency across various projects.
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More responsive than most other service providers

Assistring LLC is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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$1,000 Best for 500 calls a month. $5,000 Best for 2500 calls a month. $10,000 Best for 5000 calls a month.

Customer Support call
Our Customer Support Call package provides businesses with 24/7 professional customer service to handle inbound calls, inquiries, and order-taking. With a team of highly trained agents, we ensure your customers receive timely and effective support, enhancing their overall experience with your brand.
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TECHSPEED INC

4.9 18 reviews

Premier Verified

$1,000+

< $25 / hr

50 - 249

Serves Australia

Services provided

25% Call Center Services

30% Back Office Outsourcing

25% Content Moderation Services +1 service

20% Customer Service Outsourcing

TECHSPEED INC is a Call Center Services provider specializing in customer support services and data entry. Reviews highlight their exceptional project management, proactive communication, and capacity for scaling operations. They achieve high issue resolution rates and maintain timely deliverables, with 100% customer satisfaction reported. Approximately 90% of reviewers commend their adaptability and commitment to quality and efficiency.

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2 of 2 Call Center Services reviews are 5 stars

$10,000 – $49,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Customer Service Outsourcing for Home Care Agency
5.0 — TECHSPEED INC provides data entry and call center services for a home care agency. The team handles data entry tasks, including renaming, splicing, and entering data. Read more
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Industry Experience

TECHSPEED INC has demonstrated expertise across multiple industries, including Politics, Home Services, Retail, Financial Services, and Advertising & Marketing. Clients commend their efficiency in data management, accuracy in data entry, and responsiveness to project needs. Overall sentiment is highly positive, highlighting strengths in communication and adaptability, making them a suitable partner for businesses seeking reliable data solutions and project support across these sectors.
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Software Other Industry Business services Consulting IT Services Nonprofit Financial services Retail Healthcare Home Services Politics Real estate Advertising & marketing

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Average Project Cost Breakdown

Less than $10,000 (6) $10,000 to $49,000 (5)

What Clients Have Said
Clients consistently note that TECHSPEED INC offers excellent value for money, with many explicitly stating that their pricing fits within budget and provides good cost-effectiveness. One client emphasized their 'good value for cost' and another highlighted their competitive pricing while delivering high-quality work. Overall, sentiment is positive, with clients expressing satisfaction regarding the balance of cost and the quality of service, often remarking on the company's responsiveness and reliability.
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United States (16) Canada (1)

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Salesdeck

5.0 1 review

$5,000+

$50 - $99 / hr

10 - 49

Pymble, Australia

Services provided

90% Sales Outsourcing

10% Email Marketing

Salesdeck is a lead generation and telemarketing company specializing in identifying and acquiring new business partners for technology hardware companies. The company received overwhelmingly positive feedback, with 100% of the reviewers praising their professionalism, timely delivery, and effective project management. Clients noted their seamless communication and consistently high-quality services, with no areas for improvement identified.

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Industry Experience

Salesdeck has demonstrated notable expertise in the IT Services sector, particularly in outbound telemarketing and lead generation. Clients have highlighted their professionalism, timely project delivery, and effective communication. The overall sentiment is highly positive, emphasizing Salesdeck's ability to meet success criteria and provide quality services. This makes them a strong candidate for organizations within IT Services seeking to enhance their outreach and partner acquisition efforts.
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IT Services

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Average Project Cost Breakdown

$10,000 to $49,000 (1)

What Clients Have Said
Salesdeck is perceived as a valuable partner, with clients noting their professionalism and timely delivery of services. One client reported an investment of $32,500, emphasizing that Salesdeck met established success criteria while staying within budget. Overall, the sentiment indicates strong satisfaction with the cost-to-value ratio, as the services provided were deemed high-quality and effective, leading to a recommendation for future collaborations.
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Matchboard

5.0 1 review

Undisclosed

Undisclosed

2 - 9

Queens Park, Australia

Services provided

50% Call Center Services

50% Customer Service Outsourcing

Matchboard is a specialized company offering Contact Center Services, particularly in Customer Support Services and after-hours Inbound Call Center operations. Their reviews highlight a robust expertise in call handling and telephonic support, with a 100% positive feedback rate emphasizing their professionalism and knowledge in matching clients with suitable service providers. Notably, they effectively managed over 100 missed calls monthly, enhancing client operations.

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1 of 1 Call Center Services reviews are 5 stars

Less than $10,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Services for Veterinary Clinic
5.0 — Matchboard provided call center services for a veterinary clinic, taking over overflow calls and providing support on an after-hours basis. Read more
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Industry Experience

Matchboard has demonstrated notable expertise in the healthcare industry, specifically in veterinary services. Their performance has been praised for providing effective overflow call center solutions, improving client communication, and increasing call handling capacity. Feedback emphasizes their professionalism and extensive knowledge of contact center operations, contributing to a significant reduction in missed calls. Overall sentiment in the healthcare sector is highly positive, indicating Matchboard's capability in enhancing service delivery and client care.
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Healthcare

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Average Project Cost Breakdown

Less than $10,000 (1)

What Clients Have Said
Clients have expressed high satisfaction with Matchboard's cost-effectiveness and value for money. One client highlighted that the service prevented over 100 missed calls monthly, attributing significant value to the company's expertise and professionalism. Another noted that Matchboard's thorough understanding of call center needs helped avoid poor supplier matches, emphasizing that the investment was worthwhile. Overall sentiment reflects that Matchboard delivers strong returns on investment through tailored services and exceptional support.
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hammerjack

5.0 2 reviews

Undisclosed

Undisclosed

50 - 249

Sydney, Australia

Services provided

10% Call Center Services

30% Accounting

30% Finance & Accounting Outsourcing (FAO) +4 services

15% Back Office Outsourcing

5% CRM Consulting and SI

5% IT Managed Services

5% Other IT Consulting and SI

hammerjack is a business process outsourcing (BPO) company specializing in providing skilled virtual assistants and executive support at competitive prices. Reviews indicate a 100% positive sentiment, highlighting their responsiveness, quality of candidates, and alignment with client values, with no areas for improvement mentioned. Approximately 50% of reviewers commend the exceptional candidate quality and cost-effectiveness.

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Reviews mention Professional
The feedback regarding hammerjack highlights a strong sentiment of professionalism, particularly in their service quality and staff competency. A client noted the 'high quality of staff and service,' while praising the seamless management from recruitment to ongoing support. The effective collaboration between teams was emphasized, demonstrating hammerjack's commitment to maintaining client satisfaction. Overall, the reviews reflect a positive impression of hammerjack's professional capabilities.

Business Services for Digital Marketing & Consulting Agency

5.0 Aug 23, 2021

Service and competency of staff! They have a reputation for the high quality of staff and service. No - everything from recruitment to ongoing management has been seamless.
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Industry Experience

Hammerjack has successfully provided services across the Advertising & Marketing and Human Resources industries. Clients commend their expertise in administrative support and talent acquisition, noting exceptional candidate quality and seamless workflow management. The overall sentiment is highly positive, with strengths highlighted in staff competency and responsiveness. Organizations seeking reliable administrative assistance or executive recruitment may find Hammerjack to be a fitting partner.
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Advertising & marketing Human Resources

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Average Project Cost Breakdown

Less than $10,000 (1)

What Clients Have Said
Clients generally express high satisfaction with hammerjack's cost and value for money. One reviewer highlighted the company's ability to provide skilled resources at an 'agreeable cost,' emphasizing good value relative to pricing. Another noted the seamless service and competency of staff, reinforcing the perception of quality despite competitive pricing. Overall, clients appreciate the balance of affordability and high-quality service, with no significant areas for improvement mentioned.
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Sydney Digital Agency

5.0 4 reviews

$5,000+

Undisclosed

2 - 9

Potts Point, Australia

Services provided

15% Pay Per Click

15% Search Engine Optimization

10% Advertising +6 services

10% Content Marketing

10% Sales Outsourcing

10% Social Media Marketing

10% UX/UI Design

10% Web Design

10% Web Development

Sydney Digital Agency specializes in web design, development, and digital marketing solutions, demonstrating a strong commitment to client satisfaction. With 100% positive feedback from reviewers, the agency is praised for its efficiency, professionalism, and exceptional customer service. Clients frequently commend Farhad for his dedication and effective communication. Notably, 75% of reviews highlight the agency's ability to exceed expectations and deliver personalized solutions.

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Reviews mention Proactive
Clients have noted Sydney Digital Agency's proactive approach, emphasizing their exceptional customer service and communication skills. One client highlighted that the team 'went the extra mile' to ensure project requirements were met, showcasing their commitment to client satisfaction. While there were suggestions for the design team to enhance attention to detail, overall feedback indicates a strong sentiment of appreciation for the agency's proactive efforts in delivering results and maintaining effective communication throughout the project.

Web Design & Development for Mental Health Practice

5.0 Jun 12, 2021

They went the extra mile. This demonstrates their proactive approach in ensuring client satisfaction and project success.
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Industry Experience

Sydney Digital Agency has demonstrated expertise across various industries, including Beauty & Cosmetics, Retail, Healthcare, and Real Estate. Clients commend their exceptional communication, timely project delivery, and tailored solutions. Feedback highlights the agency's strength in website design, SEO, and lead generation, leading to significant business impact. Overall, clients express high satisfaction and recommend the agency for projects in these sectors, particularly for businesses seeking personalized and effective digital solutions.
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Beauty & Cosmetics Retail Healthcare Real estate

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Average Project Cost Breakdown

Less than $10,000 (3) $50,000 to $199,999 (1)

What Clients Have Said
Clients have consistently praised Sydney Digital Agency for their value for money, highlighting their cost-effectiveness and exceptional service. One client noted the agency's honesty and competitive pricing as key factors in their selection. Another emphasized the personal attention received, including support during weekends, which added to the perceived value. Overall, feedback indicates a strong sentiment of satisfaction with the quality of work relative to the costs incurred, with no significant complaints regarding pricing.
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Bhimian

5.0 6 reviews

Undisclosed

Undisclosed

2 - 9

Sydney, Australia

Services provided

30% Business Consulting

15% Advertising

15% Branding +5 services

10% Marketing Strategy

10% Sales Outsourcing

10% Web Design

5% AI Development

5% Search Engine Optimization

Bhimian is a consulting and advisory firm that specializes in business monetization and marketing strategies. With 100% positive feedback, clients praise their personal engagement, prompt communication, and commitment to delivering value. Bhimian effectively supports business growth, impressing clients with tailored consultations and timely execution of deliverables.

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Reviews mention Personable
Clients consistently highlight Bhimian's personable approach, noting the refreshing and unique personal engagement during consultations. One client specifically mentioned the ease of setting up meetings and the timely responses to their needs, which contributed to a positive experience. Overall, the sentiment reflects a strong appreciation for Bhimian's ability to connect with clients on a personal level, enhancing the effectiveness of their services.

Financial Consulting for Event Management & Promotion Co

5.0 Mar 19, 2023

The personal engagement aspect of the consultations was refreshing and unique. Consultations were setup easily and conducted on time. Our growth concerns specifically were addressed during the consults.
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Industry Experience

Bhimian has demonstrated expertise in the Education and Social Networking industries. In Education, they excelled in creating marketing strategies for tutoring businesses, resulting in increased organic customer engagement. Their strengths in Social Networking include providing monetization advice for an event management company, leading to significant growth in active membership. Overall, clients appreciate their efficient communication and commitment to project success, making Bhimian a strong fit for businesses seeking growth in these sectors.
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Social Networking Education

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Average Project Cost Breakdown

Less than $10,000 (1)

What Clients Have Said
Clients have expressed strong satisfaction with Bhimian's cost-effectiveness and overall value for money. One client noted, 'Good value for cost' while another remarked on the impressive dedication and commitment of the team, indicating that the pricing aligns well with the quality of service received. Additionally, a client humorously suggested that Bhimian could have charged more, highlighting their perception of the services as underpriced relative to the value delivered.
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Lead Express

4.8 2 reviews

$5,000+

Undisclosed

10 - 49

Scoresby, Australia

Services provided

10% Call Center Services

20% Email Marketing

20% Sales Outsourcing +8 services

10% Market Research

10% Pay Per Click

5% Content Marketing

5% Digital Strategy

5% Direct Marketing

5% Event Marketing

5% Marketing Strategy

5% Search Engine Optimization

Lead Express is a lead generation company that excels in building high-quality, executive-level prospects for various industries. The firm has received overwhelmingly positive feedback, with a notable 2400% ROI in one project and consistent praise for understanding client needs. Clients appreciate their proactive communication, strategic approach, and ability to secure several new business opportunities, though some suggest improvements in planning and transparency.

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Reviews mention Exceeds expectations
Lead Express has consistently exceeded client expectations, particularly in their lead generation capabilities. One client noted the impressive increase in conversations with potential clients, achieving over 60 new discussions monthly, which translated to significant contracts and a remarkable 2400% ROI. The client praised Lead Express for their effective introduction strategies and the overall success of the campaign, demonstrating a strong alignment with their business objectives.

Lead Generation for Management Consulting Company

5.0 Dec 15, 2021

They can gain introductions and success of the campaign which exceeds our expectations.
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Industry Experience

Lead Express has demonstrated strong expertise in lead generation across various industries, notably in Advertising & Marketing and IT Services. Clients have praised their comprehensive end-to-end campaigns, which significantly boosted lead generation and established high-quality connections. The feedback highlights their ability to understand client needs and deliver impressive ROI, particularly in complex sectors such as Financial Services, Healthcare, and Oil & Gas. Overall, sentiment in these industries is positive, suggesting Lead Express is well-suited for businesses seeking effective lead generation solutions.
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IT Services Advertising & marketing

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Average Project Cost Breakdown

$50,000 to $199,999 (2)

What Clients Have Said
Lead Express is perceived as providing excellent value for money, with clients reporting significant returns on investment; one noted a 2400% ROI from their campaign. While the investment can be substantial, such as $115,000 AUD for a year-long project, clients feel the quality of leads and the depth of understanding of their business justify the costs. Overall, sentiment towards their pricing and value is highly positive, with clients appreciating the high-quality leads generated.
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Digital Instyle

5.0 1 review

$1,000+

$200 - $300 / hr

2 - 9

Dee Why, Australia

Services provided

20% Branding

20% Sales Outsourcing

20% Search Engine Optimization +2 services

20% Social Media Marketing

20% Web Development

Digital Instyle is an SEO and web development company praised for enhancing local visibility and website optimization. The company consistently meets KPIs and delivers projects on time, with 100% of reviewers highlighting their effective communication and alignment with client values. Clients appreciate their personalized approach and strong cultural fit, with no areas for improvement noted.

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Industry Experience

Digital Instyle has demonstrated strong expertise in the real estate industry, providing effective SEO solutions that enhance local visibility. Clients appreciate their alignment in values, strong communication, and timely delivery of projects. The overall sentiment reflects satisfaction with their services and a commitment to understanding client needs. Potential clients in the real estate sector may find Digital Instyle a suitable partner for enhancing online presence and achieving project goals.
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Real estate

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Average Project Cost Breakdown

What Clients Have Said
Clients have expressed satisfaction with the company's pricing, highlighting it as a good fit for their budget and providing great value for the cost. One client noted that Digital Instyle's pricing aligned well with their financial expectations while also appreciating the cultural fit and overall service quality. The sentiment reflects a positive perception of the company's cost-effectiveness and commitment to delivering results within budgetary constraints.
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Managed Solutions

5.0 1 review

Undisclosed

$150 - $199 / hr

10 - 49

West Ipswich, Australia

Services provided

10% Call Center Services

50% IT Managed Services

20% IT Strategy Consulting +2 services

10% Cloud Consulting & SI

10% Cybersecurity

Managed Solutions is an IT services company specializing in comprehensive IT management, software solutions, and off-site backups. The feedback is overwhelmingly positive, highlighting their exceptional service, quick response times, and cost-saving measures. Notably, 100% of reviewers commend their specialization and reliability, affirming an excellent long-term partnership.

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Industry Experience

Managed Solutions has demonstrated significant expertise primarily in the business services sector, particularly for CPA firms. Clients have praised their exceptional IT management, quick response times, and specialized knowledge, leading to minimal infrastructure issues and cost savings. The overall sentiment is highly positive, indicating that Managed Solutions is a reliable partner for businesses seeking comprehensive IT solutions, particularly in finance-related industries.
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Business services

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Average Project Cost Breakdown

$200,000 to $999,999 (1)

What Clients Have Said
Clients express high satisfaction with Managed Solutions' cost-effectiveness and value for money. One long-term client noted spending $30,000–$40,000 annually and emphasized that their investment has been 'entirely worth the money' due to excellent service and quick response times. The firm's specialization was highlighted as a significant advantage over competitors, contributing to a reliable infrastructure and minimal issues. Overall, clients feel they receive exceptional value relative to their investment.
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Virtual Assistants Pakistan

5.0 2 reviews

$5,000+

$25 - $49 / hr

50 - 249

Melbourne, Australia

Services provided

10% Call Center Services

20% Custom Software Development

10% Advertising +6 services

10% Customer Service Outsourcing

10% Email Marketing

10% Marketing Strategy

10% Search Engine Optimization

10% Social Media Marketing

10% Web Development

Virtual Assistants Pakistan provides comprehensive Customer Support Services, specializing in Call Center Services, including Inbound and Outbound Call Centers, and Telephonic Support. With 100% positive feedback, their professionalism, reliability, and effective communication are consistently noted, with 100% of reviewers highlighting their seamless onboarding and impactful virtual assistance.

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1 of 1 Call Center Services reviews are 5 stars

1 new review for Call Center Services in past 6 months

Unknown avg. project cost

Call Center Services PROJECT HIGHLIGHT

Virtual Assistant Services for Home Care Company
5.0 — Virtual Assistants Pakistan provides virtual assistant services for a home care company. The team manages compliance for the client. Read more
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Industry Experience

Virtual Assistance Pakistan has garnered positive feedback primarily from the Home Services industry, specifically noted for their expertise in virtual assistance. Clients emphasize their professional, reliable, and detail-oriented service, which has significantly improved operational efficiency. The onboarding process is praised for its smoothness, while communication remains effective throughout projects. Overall sentiment in the Home Services sector is highly favorable, making this provider a strong candidate for organizations seeking dependable virtual support.
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Average Project Cost Breakdown

What Clients Have Said
Clients have expressed strong satisfaction with the overall value provided by Virtual Assistance Pakistan, highlighting their professionalism and reliability. One client noted, 'Their service has made a noticeable positive impact on our day-to-day operations,' indicating a robust return on investment. Additionally, the smooth onboarding process and effective communication were frequently praised, suggesting that the company's pricing is justified by the quality of service delivered.
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More responsive than most other service providers

Virtual Assistants Pakistan is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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Telemarketing Professionals

5.0 1 review

Undisclosed

Undisclosed

10 - 49

Frenchs Forest, Australia

Services provided

25% Call Center Services

50% Sales Outsourcing

25% Customer Service Outsourcing

Telemarketing Professionals offers appointment setting services to help grow client bases. Their engagement is praised for producing regular appointments and demonstrating a strong return on investment. Clients have expressed satisfaction with the effectiveness of the workflow and have recommended their services to others, highlighting the company's impressive performance.

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Forrest Marketing Group

Not yet reviewed

$25,000+

Undisclosed

50 - 249

Manly Vale, Australia

Services provided

10% Call Center Services

50% Customer Service Outsourcing

40% Sales Outsourcing

Forrest Marketing Group is a Customer Service Outsourcing company. The company is headquartered in Manly Vale, Australia. Their team provides Customer Service Outsourcing and Sales Outsourcing.
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Evolved Contact

Not yet reviewed

$5,000+

$50 - $99 / hr

10 - 49

Melbourne, Australia

Services provided

50% Call Center Services

50% Sales Outsourcing

Telephone answering service and Sales Outsourcing company Evolved Contact is headquartered in Melbourne, Australia. Launched in 2014, the team offers Call Center Services and Sales Outsourcing.
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Serviced offices International

Not yet reviewed

$1,000+

$25 - $49 / hr

10 - 49

Chatswood, Australia

Services provided

100% Call Center Services

Serviced offices International, a call center company, is in Chatswood, Australia. Their services include Call Center Services.
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Imperatif Call Centre Partners

Not yet reviewed

$1,000+

$50 - $99 / hr

10 - 49

Banyo, Australia

Services provided

60% Call Center Services

20% Direct Marketing

20% Sales Outsourcing

Call center company Imperatif Call Centre Partners was established in 2010. The agency specializes in Call Center Services and Direct Marketing.
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LeadCallers

Not yet reviewed

$5,000+

Undisclosed

10 - 49

Melbourne, Australia

Services provided

50% Call Center Services

30% Sales Outsourcing

20% Customer Service Outsourcing

LeadCallers is an answering service. Their team is located in Melbourne, Australia and focuses on Call Center Services and Sales Outsourcing.
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Uplift Sales

Not yet reviewed

$10,000+

Undisclosed

2 - 9

Pagewood, Australia

Services provided

100% Sales Outsourcing

Uplift Sales is a Sales Outsourcing company. They provide Sales Outsourcing and were founded in 2020.
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Gen Leads

Not yet reviewed

$5,000+

$50 - $99 / hr

10 - 49

Sydney, Australia

Services provided

50% Sales Outsourcing

30% Marketing Strategy

20% Direct Marketing

Sales Outsourcing company Gen Leads was established in 2011. The team offers Sales Outsourcing and Marketing Strategy and is located in Sydney, Australia.
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More responsive than most other service providers

Gen Leads is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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TTEC

Not yet reviewed

$1,000+

$25 - $49 / hr

10,000+

Melbourne, Australia

Services provided

50% Call Center Services

50% Customer Service Outsourcing

TTEC is a phone answering service and Customer Service Outsourcing company founded in 1982. Their team provides Call Center Services and Customer Service Outsourcing.
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Melbourne, Australia

Level 12, 460 Bourke Street
Melbourne, Australia 3000
More than 5k

+61.3.9697.2400

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TSA Group

Not yet reviewed

$250,000+

$25 - $49 / hr

1,000 - 9,999

West Perth, Australia

Services provided

20% Call Center Services

65% Customer Service Outsourcing

15% Sales Outsourcing

TSA Group, a Customer Service Outsourcing company, was launched in 1997. The firm provides Customer Service Outsourcing and Call Center Services.
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Business2sell

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Ashmore, Australia

Services provided

50% Business Consulting

50% Sales Outsourcing

Business2sell is a Business Consulting and Sales Outsourcing company. In Ashmore, Australia, the team specializes in Business Consulting and Sales Outsourcing.
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Com2 Communications

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Milton, Australia

Services provided

75% Call Center Services

25% Business Consulting

Based in Milton, Australia, Com2 Communications is a telephone answering service. The team specializes in Call Center Services and Business Consulting.
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Work4you

Not yet reviewed

Undisclosed

< $25 / hr

50 - 249

Epping, Australia

Services provided

25% Call Center Services

25% Back Office Outsourcing

10% Business Consulting +4 services

10% Graphic Design

10% IT Managed Services

10% Sales Outsourcing

10% Web Design

Work4you, a phone answering service, is in Epping, Australia. They offer Call Center Services and Back Office Outsourcing.
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Unity4

Not yet reviewed

$10,000+

$25 - $49 / hr

1,000 - 9,999

Surry Hills, Australia

Services provided

57% Call Center Services

16% Customer Service Outsourcing

10% Sales Outsourcing +5 services

4% Conversion Optimization

4% Marketing Strategy

4% Translation

3% Email Marketing

2% Digital Strategy

Unity4 is a call center. The Surry Hills, Australia-based team specializes in Call Center Services and Customer Service Outsourcing.
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Insight Fundraising

Not yet reviewed

$5,000+

$50 - $99 / hr

50 - 249

Surry Hills, Australia

Services provided

60% Call Center Services

25% Sales Outsourcing

15% Market Research

Insight Fundraising is an answering service. They are in Surry Hills, Australia, and their services include Call Center Services and Sales Outsourcing.
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Active Forklift Australia

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Fairfield East, Australia

Services provided

100% Sales Outsourcing

Established in 2004, Active Forklift Australia is a Sales Outsourcing company. Their team offers Sales Outsourcing.
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no name

Not yet reviewed

$1,000+

Undisclosed

50 - 249

Melbourne, Australia

Services provided

50% Call Center Services

20% Transcription

10% Commercial Brokerage Services +4 services

5% Cloud Consulting & SI

5% Finance & Accounting Outsourcing (FAO)

5% Web Design

5% Web Development

No name is an answering service company based in Melbourne, Australia. They offer Call Center Services and Transcription.
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SalesPond

4.5 1 review

$5,000+

$25 - $49 / hr

50 - 249

Sydney, Australia

Services provided

10% Call Center Services

60% Sales Outsourcing

10% Content Marketing +2 services

10% Event Marketing

10% Social Media Marketing

SalesPond offers lead generation services by providing outsourced Business Development Representatives (BDRs) for both full and part-time roles. Their clients commend them for their responsiveness, flexibility, and strong market coverage in the APAC region. Overall, feedback highlights successful project management and a commitment to exceeding agreed-upon outcomes.

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Packleader BPO

Not yet reviewed

$10,000+

< $25 / hr

250 - 999

Brighton, Australia

Services provided

20% Call Center Services

20% Back Office Outsourcing

20% Customer Service Outsourcing +2 services

20% Market Research

20% Sales Outsourcing

Packleader BPO is a Market Research company. Launched in 2008, their team offers Market Research and Call Center Services.
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CallForce

Not yet reviewed

$5,000+

$50 - $99 / hr

10 - 49

Moorabbin, Australia

Services provided

60% Call Center Services

40% Sales Outsourcing

CallForce is a phone answering service. The team offers Call Center Services and Sales Outsourcing and is located in Moorabbin, Australia and Bentleigh East, Australia.
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Real Leads

Not yet reviewed

$25,000+

$50 - $99 / hr

2 - 9

Pyrmont, Australia

Services provided

50% Call Center Services

50% Sales Outsourcing

Answering service company and Sales Outsourcing company Real Leads was launched in 2013. The team offers Call Center Services and Sales Outsourcing.
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Australia Diversity Care

Not yet reviewed

$1,000+

Undisclosed

10,000+

Saint Andrews, Australia

Services provided

50% Call Center Services

50% Branding

Australia Diversity Care is a branding firm and answering service launched in 2026. Based in Saint Andrews, Australia, the team specializes in Branding and Call Center Services.
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Alltel Australia

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Wheelers Hill, Australia

Services provided

30% Call Center Services

50% Customer Service Outsourcing

10% Cybersecurity +1 service

10% IT Managed Services

Alltel Australia is a Customer Service Outsourcing company. They specialize in Customer Service Outsourcing and Call Center Services and are headquartered in Wheelers Hill, Australia.
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Outsourcey

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Richmond, Australia

Services provided

50% Call Center Services

50% Back Office Outsourcing

Outsourcey, an answering service company and Back Office Outsourcing company, was founded in 2024. The firm specializes in Call Center Services and Back Office Outsourcing.
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Sydney Cleaning and Pest

Not yet reviewed

$1,000+

$50 - $99 / hr

10 - 49

Blacktown, Australia

Services provided

45% Sales Outsourcing

35% Customer Service Outsourcing

20% Business Consulting

Founded in 1995, Sydney Cleaning and Pest is a Sales Outsourcing company. The team offers Sales Outsourcing and Customer Service Outsourcing and is in Blacktown, Australia and Blacktown, Australia.
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Virtual Reception

Not yet reviewed

$1,000+

$25 - $49 / hr

10 - 49

Sydney, Australia

Services provided

80% Call Center Services

20% Customer Service Outsourcing

Virtual Reception is an answering service company. The agency is located in Sydney, Australia and Brisbane City, Australia. Their team offers Call Center Services and Customer Service Outsourcing.
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Fonebox

Not yet reviewed

$1,000+

$25 - $49 / hr

50 - 249

Brisbane City, Australia

Services provided

100% Call Center Services

Launched in 2008, Fonebox is a phone answering service. Located in Brisbane City, Australia, the team offers Call Center Services.
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CDM Direct

Not yet reviewed

$1,000+

$25 - $49 / hr

250 - 999

North Sydney, Australia

Services provided

80% Call Center Services

20% Customer Service Outsourcing

CDM Direct is a North Sydney, Australia-based call center service. Their services include Call Center Services and Customer Service Outsourcing.
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Influx

4.1 7 reviews

Undisclosed

Undisclosed

250 - 999

Cremorne, Australia

Services provided

50% Ecommerce Marketing

50% Sales Outsourcing

Influx provides outsourcing services across various industries, including finance, healthcare, real estate, and transportation, assisting clients in reducing operational costs and improving customer service. Overall, feedback highlights Influx's professionalism, cost-effectiveness, and ability to enhance business growth and efficiency. Clients appreciate the smooth collaboration process, though some reviews do not emphasize unique aspects of the company's services.

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Solar Secure

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Glendenning, Australia

Services provided

100% Sales Outsourcing

Solar Secure, a Sales Outsourcing company, is located in Glendenning, Australia. Their services include Sales Outsourcing.
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Tom's Pest Control Melbourne

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Prahran, Australia

Services provided

55% Call Center Services

45% Sales Outsourcing

Tom's Pest Control Melbourne is a call center service. In Prahran, Australia, the agency was launched in 2005. Their team provides Call Center Services and Sales Outsourcing.
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Outsource Genius

5.0 1 review

$1,000+

< $25 / hr

50 - 249

Melbourne, Australia

Services provided

15% Call Center Services

15% Branding

15% Email Marketing +4 services

15% Search Engine Optimization

15% Social Media Marketing

15% Web Development

10% Web Design

Outsource Genius offers comprehensive SEO services, including website audits, keyword research, on-page optimization, technical SEO, content strategy, and link building. Reviews indicate that the company excels in project management, consistently delivering work on time and demonstrating a strong commitment to fulfilling client needs, showcasing reliability and professionalism. Overall, clients express high satisfaction with Outsource Genius' services and outcomes.

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AR Data

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Campbelltown, Australia

Services provided

10% Call Center Services

20% BI & Big Data Consulting & SI

20% Transcription +4 services

20% Translation

10% Back Office Outsourcing

10% Customer Service Outsourcing

10% Sales Outsourcing

AR Data, a big data company, is based in Campbelltown, Australia and Lenah Valley, Australia. Their services include BI & big data consulting & SI and Translation.
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Cross Angle

Not yet reviewed

Undisclosed

< $25 / hr

50 - 249

Broadmeadows, Australia

Services provided

35% Back Office Outsourcing

35% Graphic Design

30% Sales Outsourcing

Cross Angle is a midsize graphic design company founded in 2008. Their team offers Graphic Design and Back Office Outsourcing.
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Valoris Center is very responsive