Top Call Center Services & Voice Services in Australia

Ratings Updated: March 15, 2026

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Featured

What are Featured Providers?
Hugo Inc.

5.0 28 reviews
Premier Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves Australia

Services provided

20% Call Center Services

25% Customer Service Outsourcing

15% Back Office Outsourcing +4 services

10% Content Moderation Services

10% Data Annotation Services

10% Finance & Accounting Outsourcing (FAO)

10% Sales Outsourcing

Hugo Inc. | Top CX Provider is a distinguished company specializing in Contact Center Services, offering comprehensive Customer Support Services across various channels such as email, chat, and phone. The client reviews highlight their adaptability and efficiency, with 100% positive feedback on their seamless integration and ability to enhance customer engagement capabilities, resulting in impressive metrics like a 99.8% accuracy in order processing and fulfillment.

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Reviews mention Reliable
Hugo has received consistent feedback highlighting their reliability as a partner. Clients praised their unwavering commitment to on-time deliveries, with one stating, "Hugo's unwavering commitment to on-time deliveries has been nothing short of impressive." Another client emphasized their exceptional adaptability, noting that every delivery was "punctual and hassle-free." Overall, the sentiment is overwhelmingly positive, reinforcing Hugo's reputation as a dependable outsourcing ally capable of meeting specific client needs.

Customer Service Outsourcing for Gaming Company

5.0 Aug 22, 2023

I'm thrilled to express my outstanding journey partnering with Hugo, our reliable outsourcing ally. Hugo's unwavering commitment to on-time deliveries has been nothing short of impressive. Their seamless adjustment to our needs ensured that each delivery was prompt and devoid of any hassles. Their devotion to catering to our specific demands was evident in their customized approach and adaptable solutions.
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Multilingual Customer Support for Beverage Company

5.0 Aug 22, 2023

I'm delighted to share my exceptional experience working with Hugo, our trusted outsourcing partner. Their commitment to delivering items on time has been truly remarkable. Hugo seamlessly adapted to our needs, ensuring every delivery was punctual and hassle-free. Their dedication to our specific requirements was evident in their personalized approach and flexible solutions.
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3 of 3 Call Center Services reviews are 5 stars

$50,000 – $199,999 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Back Office Outsourcing for E-Commerce Co
5.0 — Hugo provides back-office outsourcing for an e-commerce company. The team has handled the client's back-office tasks, managed communications and relationships with retailers' networks, and vetted Read more
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Industry Experience

Hugo Inc. has garnered positive feedback across multiple industries, including Financial Services, eCommerce, Automotive, Software, Environmental Services, Advertising & Marketing, Information Technology, and Gaming. Their expertise in customer support, operational efficiency, and content management has consistently been highlighted as a strength. Clients noted significant improvements in response times, customer satisfaction, and overall efficiency. Hugo's ability to adapt to various industry needs, coupled with their commitment to high-quality service, positions them as a valuable partner for businesses seeking to enhance their operations.
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Financial services eCommerce Automotive Food & Beverages Software Information technology Environmental Services Advertising & marketing Gaming Media

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United States (9) Kenya (3) France (1) Netherlands (1) United Arab Emirates (1) England (1)

This provider is fluent in 54 languages:

Mandarin

English

Spanish

Arabic

Bengali

Hindi

Russian

Portuguese

Japanese

German

Javanese

Korean

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This provider is available in 38 time zones:

Colombia Time (COT)

Near East Time (NET)

Middle East Time (MET)

China Taiwan Time (CTT)

Gulf Standard Time (GST)

Brazil Eastern Time (BET)

Greenwich Mean Time (GMT)

India Standard Time (IST)

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Helpware CX

4.8 46 reviews
Premier Verified

$5,000+

< $25 / hr

1,000 - 9,999

Serves Australia

Services provided

20% Call Center Services

60% Customer Service Outsourcing

20% Back Office Outsourcing

Helpware is a specialized provider of customer care services, offering expertise in both inbound and outbound call center operations. The company consistently receives high praise for its ability to customize solutions, leading to seamless integration with clients' needs. Approximately 80% of reviewers highlight Helpware's proactive approach and strong project management skills, while 90% emphasize its cultural and operational alignment with client goals, reflecting an overall positive reception.

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17 of 21 Call Center Services reviews are 5 stars

$200,000 – $999,999 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Services for Digital Government Partner
5.0 — Helpware provides call center services for a digital government partner. They offer resources to assist the public on phones and email by responding to inbound calls and reviewing applications. Read more
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Industry Experience

Helpware has demonstrated strong capabilities across various industries including Information Technology, Healthcare, Software, eCommerce, Consumer Products, and Financial Services. Clients commend their expertise in providing scalable customer support, technical troubleshooting, and marketing services. The overall sentiment reflects high satisfaction with their responsive communication, adaptability, and the quality of work. Industries like Healthcare and IT Services highlight significant improvements in operational efficiency and customer satisfaction, marking Helpware as a suitable partner for organizations seeking reliable and high-quality outsourcing solutions.
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Information technology Arts, entertainment & music Healthcare Software eCommerce Consumer Products Education IT Services Food & Beverages Nonprofit Media Advertising & marketing Business services Financial services Retail Other Industry Automotive

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More responsive than most other service providers

Helpware CX is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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Select VoiceCom

4.8 9 reviews
Premier Verified

$5,000+

< $25 / hr

1,000 - 9,999

Serves Australia

Services provided

30% Call Center Services

30% Customer Service Outsourcing

10% Back Office Outsourcing +3 services

10% Finance & Accounting Outsourcing (FAO)

10% IT Staff Augmentation

10% Sales Outsourcing

Select VoiceCom is a provider of Contact Center Services, specializing in customer support, telephonic support, and telemarketing services. Reviews indicate a strong cultural fit with clients, highlighted by impressive communication and project management skills. Notably, Select VoiceCom achieved a 35% increase in customer satisfaction and a 25% boost in sales conversions. Positive feedback predominates, with no significant areas for improvement highlighted by clients.

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Reviews mention High-quality work
Clients consistently praised Select VoiceCom for delivering high-quality work, noting significant improvements in sales and customer service outcomes. One client highlighted an increase in annual sales from $4M to $8M, while another emphasized their exceptional quality control and adaptability. The team's reliability and commitment to exceeding expectations were frequently mentioned, with feedback stating they 'always deliver on time' and provide 'impressive' service quality. Overall, the sentiment reflects strong satisfaction with the company’s performance and results.

Customer Service Recruiting for Financial Services Co

5.0 Jan 13, 2025

We are very satisfied with what the SVC team is doing for us. They are the best!
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Call Center Services for Advisory Platform

4.5 Jan 13, 2025

Partnering with Select VoiceCom led to a 35% increase in customer satisfaction scores, a 40% reduction in response times, and a 25% boost in overall sales conversions within the first six months. The consistency and good training provided by their team are outstanding.
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Back Office & Sales Outsourcing for Photography Studio

5.0 Feb 7, 2025

SVC are extremely reliable when it comes to project management. They always go above and beyond for us, whether it's recruitment, campaign management, HR or training. They always deliver on time and exceed our expectations.
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0 of 1 reviews is 5 stars

$10,000 – $49,000 avg. project cost

Reviewed 1 time in the past 6 months
In recent reviews, clients have praised Select VoiceCom for their exceptional organization and communication, noting responses within 24 hours and a willingness to adapt to client needs. A Chief People Officer highlighted their effective team sourcing and hiring capabilities, emphasizing a strong cultural fit and alignment of values. Overall sentiment is highly positive, with no significant areas for improvement identified, reflecting a strong partnership and satisfaction with service delivery.
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2 of 4 Call Center Services reviews are 5 stars

$200,000 – $999,999 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Services for Third-Party Management Company
4.5 — Select VoiceCom provides call center services for a third-party management company. The team handles customer calls and supports the client's internal call center. Read more
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United States (7) Australia (1)

This provider is fluent in 1 language:

English

This provider is available in 1 time zone:

Eastern Standard Time (EST)

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Crowd Box Pty Ltd

5.0 7 reviews

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Premier Verified

$10,000+

$50 - $99 / hr

10 - 49

Sydney, Australia

Services provided

40% Demand Generation Marketing

20% Content Marketing

20% Marketing Strategy +1 service

20% Sales Outsourcing

Crowd Box Pty Ltd is a Call Center Services company specializing in outbound call center and telemarketing services. Their reviews are overwhelmingly positive, with clients praising their effective communication and lead generation abilities. They are noted for delivering quality leads and providing excellent project management, consistently meeting client KPIs.

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Reviews mention Collaborative
The feedback regarding collaboration with Crowd Box Pty Ltd is overwhelmingly positive. Clients appreciate their transparent communication and proactive approach in aligning with expectations. One client noted, "Crowd Box has been really good at aligning with our expectations and working in a collaborative way," highlighting their ability to provide solutions and support. Overall, the sentiment reflects a strong partnership, with clients feeling well-supported throughout their engagement.

SDR Services & Lead Gen for Go-To-Market Engineering Agency

5.0 Jul 11, 2025

The way Crowd Box manages us as an account is spot on. They have a very transparent communication style. The demand generation space can be a bit cutthroat, and I've been in the space long enough to know that not every lead will turn into an opportunity or closed revenue. However, Crowd Box has been really good at aligning with our expectations and working in a collaborative way. Moreover, they come up with solutions when something isn't working, and they've been proactive in helping us understand our ICP and how to position our product.
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1 of 1 Call Center Services reviews are 5 stars

1 new review for Call Center Services in past 6 months

Unknown avg. project cost

Call Center Services PROJECT HIGHLIGHT

Cold Call & Appointment Setting Services for IT Reselling Co
5.0 — Crowd Box Pty Ltd provided cold calling services for a computing and IT reselling company. The team was responsible for reaching potential customers, setting up meetings, and providing reporting. Read more
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Industry Experience

Crowd Box Pty Ltd has demonstrated expertise across various industries, including IT Services, Advertising & Marketing, and Manufacturing. Clients noted their strengths in lead generation, appointment setting, and project management, often achieving significant revenue growth and enhanced market presence. Overall sentiment is highly positive, particularly in IT Services and Advertising & Marketing, where their ability to align with client objectives and deliver quality leads has made a notable impact.
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Advertising & marketing Information technology Manufacturing IT Services

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Average Project Cost Breakdown

$10,000 to $49,000 (4) Less than $10,000 (1)

What Clients Have Said
Overall, clients commend Crowd Box Pty Ltd for delivering exceptional value for money. The feedback highlights the company's ability to generate quality leads and drive significant revenue growth, with one client noting a return of over $1 million from their investment. Another emphasized the alignment of pricing with budgetary constraints, stating it provided good value for the cost. Overall sentiment reflects satisfaction with cost-effectiveness, strong project management, and successful outcomes, reinforcing Crowd Box's reputation as a valuable partner.
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Top Virtual Assistant

5.0 71 reviews
Premier Verified

$1,000+

Undisclosed

50 - 249

Sydney, Australia

Services provided

10% Call Center Services

70% Back Office Outsourcing

10% Content Writing Services +1 service

10% Email Marketing

Top Virtual Assistant is a specialized provider of Contact Center Services, including Inbound Call Center, Outbound Call Center, and Customer Support Services. Their services have consistently received high praise, with over 90% of reviews highlighting their professionalism, flexibility, and effective management of customer interactions. Clients frequently commend their ability to improve operational efficiency and customer satisfaction, with many noting significant improvements in response times and scheduling accuracy.

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Reviews mention Flexible
Clients consistently praised Top Virtual Assistant for their flexibility in accommodating changing schedules and priorities. Notably, one client highlighted their ability to adjust quickly during busy periods, while another emphasized their responsiveness to last-minute requests. Overall, the sentiment surrounding flexibility is overwhelmingly positive, with clients expressing satisfaction in how the team seamlessly integrated into existing workflows without imposing new systems, thus enhancing operational efficiency.

Administrative Support for Childhood Education Consultancy

5.0 Dec 10, 2025

Project management was excellent. All tasks were delivered on time often ahead of schedule. They followed structured workflows but were also flexible enough to adapt when priorities changed. I especially appreciated the consistency and reliability of their updates.
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Back Office Outsourcing for Childcare Academy

5.0 Dec 15, 2025

Top Virtual Assistant was smooth and supportive. Every request was handled with care and urgency. Even when we needed changes to plans or extra support, they were flexible and cooperative.
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Outsourced Call Center & Customer Service for Tree Care Co

5.0 Dec 17, 2025

They were flexible and adjusted quickly when our workload changed or when we needed things handled differently during busy periods.
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Call Center Services for Auto Detailing Company

5.0 Dec 18, 2025

They were flexible and adjusted quickly when our schedule or priorities changed, especially during busy periods.
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14 of 14 reviews are 5 stars

3 new reviews for Call Center Services services

$10,000 – $49,000 avg. project cost

Reviewed 14 times in the past 6 months
In the past six months, clients have praised Top Virtual Assistant for their professionalism, reliability, and efficient project management. They reported enhanced response times and improved organization across various administrative tasks. For instance, one client noted a significant reduction in missed inquiries and better scheduling, while another highlighted a 40% decrease in scheduling turnaround times. Overall sentiment is highly positive, with suggestions for minor improvements, such as more detailed progress reporting.
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12 of 12 Call Center Services reviews are 5 stars

11 new reviews for Call Center Services in past 6 months

$10,000 – $49,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Customer Support Services for Life Insurance Company
5.0 — Top Virtual Assistant provided customer support services for a life insurance firm. The team responded to emails and live chats, resolved basic issues, escalated complex cases, and documented all Read more
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Average Project Cost Breakdown

$10,000 to $49,000 (21) $50,000 to $199,999 (1)

What Clients Have Said
Clients consistently highlight the excellent value for money provided by Top Virtual Assistant, noting their competitive pricing and high-quality service. One marketing manager remarked on the 'good value for cost,' while another client emphasized their ability to streamline operations, leading to significant time savings and improved efficiency. Overall, feedback reflects a strong sentiment of satisfaction with the cost-effectiveness of the services, with many stating they avoided the need for additional full-time staff, thereby reducing overhead costs.
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Featured

What are Featured Providers?
HelpSquad

5.0 11 reviews
Premier Verified

$1,000+

< $25 / hr

250 - 999

Serves Australia

Services provided

30% Call Center Services

40% Back Office Outsourcing

30% Customer Service Outsourcing

HelpSquad is a provider of comprehensive Customer Support Services, specializing in Contact Center Services, including inbound and outbound call handling and chat support. Their reviews highlight exceptional communication, timely project management, and customized solutions, with 100% of reviewers noting their responsiveness and technical depth, and 86% emphasizing the company's cost-effectiveness and cultural alignment.

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Reviews mention Easy to work with
Clients consistently express that HelpSquad is exceptionally easy to work with, demonstrating a willingness to adapt quickly to changing needs. One client noted their impressive responsiveness, stating they are 'very timely and great to work with.' Another highlighted HelpSquad's readiness to implement changes with 'little to no delay.' Overall, the sentiment reflects a strong satisfaction with their collaborative approach and effective communication.

Customer Service Outsourcing for Medical Company

5.0 Aug 1, 2024

HelpSquad is very timely and great to work with. I highly recommend them. HelpSquad is very easy to work with and always willing to make changes on the fly with little to no delay.
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Live Chat Support Services for Consumer Products Company

5.0 Jul 30, 2024

The HelpSquad team was very responsive and always willing to work with us on bettering the chat experience. Their responsiveness is impressive.
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Industry Experience

HelpSquad has demonstrated strong expertise across various industries, including Real Estate, Advertising & Marketing, Medical, Manufacturing, and Education. Clients noted exceptional communication and timely project delivery, leading to significant improvements in customer service efficiency, lead generation, and operational cost savings. Overall sentiment is positive, highlighting HelpSquad's adaptability and responsiveness, making them a suitable partner for businesses seeking comprehensive customer support solutions.
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Real estate Education Pharmaceuticals Advertising & marketing Medical Consumer Products Manufacturing Business services Software Supply Chain, Logistics, and Transport Healthcare

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More responsive than most other service providers

HelpSquad is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
Get in Touch

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Hatboro, Pennsylvania (3) New Orleans, Louisiana (1) Rochester, Minnesota (1) San Diego, California (1) Lexington, Kentucky (1) Oak Brook, Illinois (1) Lawrenceville, New Jersey (1) Quakertown, Pennsylvania (1) Souderton, Pennsylvania (1)

This provider is fluent in 3 languages:

English

Spanish

Filipino

This provider is available in 1 time zone:

Eastern Standard Time (EST)

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six eleven global services

4.8 10 reviews
Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves Australia

Services provided

40% Call Center Services

30% Back Office Outsourcing

30% Customer Service Outsourcing

Six Eleven Global Services is a customer support services provider specializing in call handling and customer service operations. The company has garnered positive feedback, with reviewers highlighting their exceptional responsiveness and alignment with company values. A significant 100% of reviewers commend their swift one-hour response times and the cultural fit, without any noted areas for improvement.

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Reviews mention Team players
Clients consistently highlight the team-oriented approach of Six Eleven Global Services, noting their commitment to collaboration and support. One client emphasized the 'family team relationship' fostered among the 3,800 agents, which contributes to a positive working environment. Furthermore, the CEO's hands-on involvement and open access to management for support reinforce the company's dedication to teamwork. Overall, the sentiment reflects a strong appreciation for their collaborative ethos.

Call Center Services for Call Center Outsourcing Firm

4.5 Feb 11, 2023

The company provides a family team relationship with their 3800 plus agents. Weekly or monthly KPI reports are provided and conference room use for weekly video team support are provided.
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1 of 1 Call Center Services reviews are 5 stars

$50,000 – $199,999 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Services for E-Commerce Company
5.0 — Six eleven global services provides call center services to help an e-commerce company communicate with their customers. The vendor's team asks the end customers about their product experience. Read more
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Industry Experience

Six Eleven Global Services has demonstrated strengths in various industries, including Advertising & Marketing, Logistics & Supply Chain, Beauty & Cosmetics, Telecommunications, Consulting, and Wellness & Fitness. Clients praised their effective communication, high-quality service, and responsiveness. They excelled in providing customer support and managing projects with impressive accuracy, particularly in Logistics and Telecommunications where they ensured operational efficiency. Overall, they are a strong fit for companies seeking reliable outsourcing solutions in these sectors.
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Logistics & Supply Chain Advertising & marketing Beauty & Cosmetics Telecommunications Consulting Wellness & Fitness

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More responsive than most other service providers

six eleven global services is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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SupportYourApp

4.9 78 reviews
Premier Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves Australia

Services provided

25% Call Center Services

55% Customer Service Outsourcing

15% Back Office Outsourcing +1 service

5% Data Annotation Services

SupportYourApp is a leading provider of Contact Center Services, specializing in Customer Support Services, Inbound Call Center, and Phone Support. The company is consistently praised for its flexibility, high-quality service, and responsive communication, with over 90% of reviews highlighting their proactive project management and ability to scale services efficiently. Their commitment to customer satisfaction and proficient handling of telephonic support are widely recognized.

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Reviews mention Accommodating
Clients have praised SupportYourApp for their accommodating nature, noting their flexibility and quick adaptation to project requirements. One client highlighted their ability to seamlessly integrate into existing systems and adjust services based on specific needs. Another remarked on their rapid response to new challenges, establishing a new team within a week to handle fresh requests. Overall, the sentiment reflects a strong appreciation for the company's willingness to meet client demands promptly and effectively.

Content Moderation Services for Music Distribution Company

4.0 Mar 25, 2024

SupportYourApp is always very mindful of our needs. Our communication has always been very positive and open. They are always ready to adapt to our needs and scale the team according to our requirements. The team’s Team Lead and Service Delivery Manager are taking care of the consultants’ personal development plans.
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Customer Care Support for Marketing Agency

5.0 Feb 17, 2021

How fast they have studied and how seamlessly they have integrated into our system. They have also delivered on every expectation we had and were able to adjust their service in accordance with our requirements. They are so eager to please the customers, they might stay on the call longer than others would.
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29 of 32 Call Center Services reviews are 5 stars

1 new review for Call Center Services in past 6 months

$50,000 – $199,999 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Technical Support for Analytics Platform
5.0 — SupportYourApp provides ongoing L2 and L3 phone and email technical support for an analytics platform. Read more
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Industry Experience

SupportYourApp has received positive feedback from diverse industries including Advertising & Marketing, eCommerce, Financial Services, Education, and Healthcare. Clients appreciate their reliability, responsiveness, and ability to adapt to specific business needs. Particularly noted strengths are their multilingual support, commitment to quality, and effective communication. Industries like IT and eCommerce reported enhanced customer satisfaction and operational efficiency, while those in Healthcare emphasized the importance of their 24/7 service model. Overall, SupportYourApp's expertise makes them a suitable partner across various sectors.
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Non-profit Consumer Products eCommerce Retail HVAC Healthcare Telecommunications Arts, entertainment & music Research Transportation Other Industry Social Networking Hospitality & leisure Business services Gaming Information technology Software Education IT Services Financial services Manufacturing Fitness Wellness & Fitness Advertising & marketing

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Average Project Cost Breakdown

$10,000 to $49,000 (18) $50,000 to $199,999 (11) Less than $10,000 (6) $1,000,000 to $9,999,999 (2) $200,000 to $999,999 (1)

What Clients Have Said
Client feedback regarding SupportYourApp highlights consistent satisfaction with its pricing and value for money. Many clients noted that the pricing fit their budget and provided good value, with one stating it was crucial for scaling operations. Overall, clients appreciated the flexibility and responsiveness of the service, leading to improved customer satisfaction and operational efficiency. Specific comments include: 'Pricing fit our budget' and 'Good value for cost,' underscoring the company's ability to deliver effective support without compromising quality.
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Illicium

4.8 22 reviews
Verified

$10,000+

$50 - $99 / hr

10 - 49

Mascot, Australia

Services provided

50% Sales Outsourcing

20% Corporate Training & Coaching

20% HR Outsourcing +1 service

10% Marketing Strategy

Illicium is a company specializing in Outbound Call Center and Telemarketing Services, focusing on lead generation and customer acquisition. Review feedback highlights their excellent project management and responsiveness, with 100% of reviewers noting punctual delivery and proactive communication. Clients appreciate their ability to align with company values and provide effective solutions.

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1 of 3 reviews are 5 stars

Less than $10,000 avg. project cost

Reviewed 3 times in the past 6 months
Recent client reviews of Illicium reflect a strong overall sentiment, highlighting their effective project management and culture fit. Clients praised the team for delivering timely results, exemplified by one reviewer noting the successful hire of a 'fantastic employee' for their sales team. Another appreciated the comprehensive sales process development, emphasizing Illicium's focus on outcomes and proactive communication. While clients expressed satisfaction, a suggestion for deeper initial understanding of challenges was mentioned for improvement.
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1 of 1 Call Center Services reviews are 5 stars

$10,000 – $49,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center & Lead Generation Services for Digital Mktg Co
5.0 — Illicium provided call center and lead generation services for a digital marketing and design company. The team worked on an outbound campaign to increase customer acquisition and drive profit Read more
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Industry Experience

Illicium has received positive feedback across various industries, showcasing expertise in Information Technology, Consulting, Software, and eCommerce. Clients praised their effective sales strategies, lead generation, and project management, highlighting strong communication and alignment with business goals. The overall sentiment is favorable, particularly in IT and Consulting sectors, where their market insights and proactive engagement significantly impacted business outcomes.
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Advertising & marketing eCommerce Software Consulting Supply Chain, Logistics, and Transport Energy & natural resources Information technology IT Services

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Average Project Cost Breakdown

Less than $10,000 (8) $10,000 to $49,000 (6) $50,000 to $199,999 (2)

What Clients Have Said
Clients consistently highlight Illicium's competitive pricing and strong value for money, noting that their services fit within budgetary constraints. For instance, one client mentioned, 'Pricing fit our budget' and another emphasized 'good value for cost.' Overall, feedback indicates satisfaction with the quality of outcomes relative to investment, reinforcing Illicium's reputation as a cost-effective partner in achieving business objectives.
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Pointer Strategy

5.0 4 reviews

$5,000+

$50 - $99 / hr

10 - 49

Melbourne, Australia

Services provided

50% Recruiting

30% Sales Outsourcing

20% Corporate Training & Coaching

Pointer Strategy is a sales and lead generation company specializing in targeted cold email campaigns, appointment setting, and outbound sales services. They have received highly positive feedback, with 100% of reviewers noting their responsiveness and tailored strategies. Their ability to increase sales pipelines and generate qualified leads is particularly praised, alongside their professionalism and effective communication.

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Reviews mention Understands their clients' needs
Clients express high satisfaction with Pointer Strategy's ability to understand their specific needs. One Account Director highlighted the company’s tailored strategies, stating they demonstrated a deep understanding of business needs and target audiences, resulting in a consistent flow of high-quality prospects. The feedback emphasizes exceptional communication, professionalism, and responsiveness, reinforcing Pointer Strategy’s commitment to enhancing client outcomes in lead generation and appointment setting.

Lead Gen & Appointment Setting Services for PropTech Company

5.0 Apr 25, 2023

Pointer Strategy has been a game-changer for my business with their exceptional outbound sales services. In just four months, their team has delivered remarkable results in lead generation and appointment setting that have significantly boosted my growth. Their tailored strategies demonstrate a deep understanding of my business needs and target audience. Pointer Strategy’s lead generation services have provided a consistent flow of high-quality prospects, saving me time and effort.
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Industry Experience

Pointer Strategy has demonstrated expertise across consulting, software, and real estate industries. In consulting, their tailored cold email campaigns significantly boosted sales pipelines for energy management firms. In software, they excelled in setting appointments and increasing product awareness through effective outbound strategies. Their impact in real estate was marked by impressive appointment-setting skills. Overall, clients appreciate their responsiveness, industry knowledge, and ability to deliver results, indicating a strong fit for businesses in these sectors.
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Consulting Software Real estate

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Average Project Cost Breakdown

$10,000 to $49,000 (2)

What Clients Have Said
Pointer Strategy has received positive feedback regarding their cost-effectiveness and overall value for money. Clients highlighted that their pricing fits within budgets while delivering great value, with one client noting, 'Good value for cost.' Additionally, another client appreciated that Pointer Strategy reduced pricing as campaigns became more efficient, suggesting a commitment to providing value over time. Overall, the sentiment is favorable, with multiple clients expressing satisfaction with the financial aspect of their services.
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Australia (3) United States (1)

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B2B Leads

5.0 3 reviews

$1,000+

Undisclosed

2 - 9

Miranda, Australia

Services provided

40% Demand Generation Marketing

35% Sales Outsourcing

15% Social Media Marketing +1 service

10% Direct Marketing

B2B Leads is a lead generation company specializing in creating targeted LinkedIn outreach campaigns. Overall, 100% of the feedback is positive, with clients highlighting their excellent project management, tailored communication, and effective lead generation strategies. Approximately 67% of reviewers appreciated the cultural fit and value for cost.

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Reviews mention Communicative
Clients have consistently praised B2B Leads for their exceptional communication skills. One client highlighted that their communication was excellent, keeping them updated and providing timely follow-ups. Additionally, the tailored messaging approach was noted as impressive, with no 'salesy' tactics used. Overall, the sentiment regarding their communicative effectiveness is highly positive, reflecting a strong alignment with client needs and preferences.

Digital Marketing for HR Consulting Company

5.0 Sep 5, 2023

Their communication was excellent, and they kept me up to date all of the time, let me know when I needed to follow up on responses, gave me a great excel sheet to track all of my progress. Communication approach, they were not 'salesy' with their script drafting and the messaging was perfectly tailored to my business and style.
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Industry Experience

B2B Leads has demonstrated strong expertise in the Consulting and Human Resources industries. In Consulting, clients praised their effective lead generation strategies, resulting in consistent new business and improved revenue. The firm showcased excellent project management and communication, particularly in customized LinkedIn outreach. In Human Resources, their tailored approach led to increased client acquisition and enhanced market awareness. Overall, feedback is positive, highlighting B2B Leads' effective methodologies and high ROI for clients across these sectors.
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Consulting Human Resources

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Average Project Cost Breakdown

$10,000 to $49,000 (2)

What Clients Have Said
Clients consistently praised B2B Leads for their cost-effectiveness and value for money. One client noted, 'Good value for cost' and highlighted the absence of a lock-in contract and a money-back guarantee as significant advantages. Another client emphasized a high return on investment, stating, 'my ROI is much higher than their cost.' Overall, the sentiment reflects a strong appreciation for the company's ability to deliver results that justify their pricing.
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Melbourne, Australia (1) Brisbane, Australia (1) Sydney, Australia (1)

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Turn Key Receptionist

4.9 8 reviews

$1,000+

< $25 / hr

2 - 9

Smeaton Grange, Australia

Services provided

80% Call Center Services

20% Customer Service Outsourcing

Turn Key Receptionist is a company that specializes in Contact Center Services, providing exceptional Customer Support Services, Inbound and Outbound Call Center solutions, and Telephonic Support. Their reviews highlight a high level of professionalism, effective communication, and customer empathy. Impressively, 100% of clients reported satisfaction with call handling and noted the friendly, professional demeanor of the team, making them an integral part of client businesses.

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Reviews mention High-quality work
Turn Key Receptionist has received high praise for their quality of work, particularly in lead generation and customer service. One client noted their impressive cold calling expertise and effective call script development, which enhanced communication with prospects. Another client appreciated the friendly and proactive nature of the receptionists, highlighting the seamless workflow and positive customer experiences. Overall, the sentiment reflects a strong satisfaction with the high-quality service provided by Turn Key Receptionist.

Call Center Services for Business Messaging Service

5.0 Sep 21, 2023

I've had the pleasure of working with the Turkey receptionist team for our cold calling needs, and I'm genuinely impressed. Most notably, the quality of the leads they produced was commendable. Beyond the leads, Turnket's efforts in building a good rapport with our prospects have set a strong foundation for future business relations.
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5 of 6 Call Center Services reviews are 5 stars

Less than $10,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Services for Digital Marketing Company
5.0 — Turn Key Receptionist has provided call center services for a digital marketing company. The team has been tasked with making calls to targeted industries and booking appointments with prospective Read more
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Industry Experience

Turn Key Receptionist has received positive feedback across multiple industries including Advertising & Marketing, Healthcare, Human Resources, Consumer Products, and Security Solutions. Clients commend their effective cold calling and lead generation in marketing, as well as their outstanding customer service handling inquiries and bookings in healthcare. Their ability to provide friendly and professional experiences has been noted, particularly in recruitment services. Overall, sentiment is highly favorable, highlighting their expertise and adaptability in enhancing client engagement across diverse sectors.
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Advertising & marketing Healthcare Human Resources Consumer Products Other Industry

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Average Project Cost Breakdown

Less than $10,000 (3) $10,000 to $49,000 (2)

What Clients Have Said
Clients consistently commend Turn Key Receptionist for their competitive pricing and exceptional value for money. For instance, one CEO noted that their pricing fit within budget while delivering good value. Similarly, a director highlighted the alignment of company values and budget constraints as key reasons for their selection. Overall, the sentiment reflects satisfaction with the cost-effectiveness of the services provided, emphasizing positive client experiences and effective communication.
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Salesdeck

5.0 1 review

$5,000+

$50 - $99 / hr

10 - 49

Pymble, Australia

Services provided

90% Sales Outsourcing

10% Email Marketing

Salesdeck is a telemarketing and lead generation company known for its professional approach and effective project management. According to reviews, they consistently meet success criteria and deliver tasks on time and within budget. A significant 100% of reviewers recommend their services, highlighting their high-quality service in the sector.

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Industry Experience

Salesdeck has demonstrated notable expertise in the IT Services sector, particularly in outbound telemarketing and lead generation. Clients have highlighted their professionalism, timely project delivery, and effective communication. The overall sentiment is highly positive, emphasizing Salesdeck's ability to meet success criteria and provide quality services. This makes them a strong candidate for organizations within IT Services seeking to enhance their outreach and partner acquisition efforts.
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IT Services

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Average Project Cost Breakdown

$10,000 to $49,000 (1)

What Clients Have Said
Salesdeck is perceived as a valuable partner, with clients noting their professionalism and timely delivery of services. One client reported an investment of $32,500, emphasizing that Salesdeck met established success criteria while staying within budget. Overall, the sentiment indicates strong satisfaction with the cost-to-value ratio, as the services provided were deemed high-quality and effective, leading to a recommendation for future collaborations.
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Featured

What are Featured Providers?

Simply Contact

4.8 26 reviews
Verified

$1,000+

< $25 / hr

250 - 999

Serves Australia

Services provided

30% Call Center Services

60% Customer Service Outsourcing

10% Back Office Outsourcing

Simply Contact is a professional contact center services company specializing in inbound and outbound call handling, customer support services, and telephonic support across various languages and channels. Reviews indicate a remarkable satisfaction rate, with over 95% of feedback being positive, highlighting their efficiency, adaptability, and exceptional customer care services. Notably, Simply Contact achieved a 30-45% increase in customer satisfaction scores for multiple clients.

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12 of 15 Call Center Services reviews are 5 stars

$200,000 – $999,999 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Staffing for Government Helpline
5.0 — Simply Contact provides staff to a government hotline's team; they hire and train call center agents to cover workflows around the clock. They've organized the hotline's IT structure, monitoring, Read more
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Industry Experience

Simply Contact has demonstrated expertise across multiple industries, including Information Technology, Financial Services, Software, Education, Advertising & Marketing, and Retail. Clients consistently highlight their strengths in providing efficient customer support, adaptability, and multilingual services. Positive feedback reflects enhanced customer satisfaction, increased resolution speeds, and tailored solutions across sectors. Overall sentiment is particularly favorable within IT and Software, indicating a strong fit for businesses seeking reliable customer service and support.
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Software Information technology Financial services Education Advertising & marketing IT Services Arts, entertainment & music Retail Hospitality & leisure Human Resources Business services Telecommunications

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Average Project Cost Breakdown

$10,000 to $49,000 (6) $1,000,000 to $9,999,999 (4) $50,000 to $199,999 (3)

What Clients Have Said
Overall, feedback regarding Simply Contact's cost and value for money is largely positive. Clients frequently noted that their pricing fits within budget constraints while delivering high-quality service. For instance, a marketing manager highlighted 'good value for cost,' and a CEO mentioned that Simply Contact 'met our expectations' regarding pricing strategies. However, some reviews suggested room for improvement in their pricing strategy. Overall, clients find them reliable and responsive, making them a cost-effective choice for customer support solutions.
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Ukraine (8) United States (7) England (4) Israel (1) Italy (1) Latvia (1) Philippines (1)

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Significo

5.0 6 reviews
Premier Verified

$1,000+

$25 - $49 / hr

50 - 249

Serves Australia

Services provided

40% Call Center Services

40% CRM Consulting and SI

10% Back Office Outsourcing +1 service

10% Customer Service Outsourcing

Significo is a dedicated provider of Contact Center Services, specializing in Inbound Call Center and Customer Support Services. Their clients, including those in the automotive and oil industries, consistently praise them for their timeliness, adaptability, and outstanding customer care, resulting in increased customer satisfaction and reduced wait times. Approximately 100% of reviewers highlight their impressive responsiveness and alignment with client needs.

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Reviews mention Receptive
Client feedback highlights Significo's strong receptiveness, noting their quick and consistent communication throughout the project. One client emphasized that the team was 'very receptive' and responded to needs in real time. Additionally, they appreciated that all deliverables were met on time, further showcasing the company's commitment to client satisfaction. Overall, the sentiment reflects a positive experience with Significo's responsiveness and alignment with client goals.

Call Center Services for Automotive Services Company

5.0 Jun 26, 2025

They were very receptive and consistent with their communication. If there are, they respond in real time and quick.
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3 of 3 Call Center Services reviews are 5 stars

1 new review for Call Center Services in past 6 months

$10,000 – $49,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Services for Automotive Services Company
5.0 — Significo provided digital marketing services for an automotive company. The team worked on e-mobility and after-sales marketing campaigns. Read more
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Industry Experience

Significo has demonstrated expertise in the Automotive and Energy & Natural Resources industries. In the Automotive sector, clients have praised their effective customer support and ability to enhance customer satisfaction and sales. For Energy & Natural Resources, they excelled in providing seamless customer care, resulting in improved loyalty program engagement and customer satisfaction. Overall, the sentiment is highly positive, indicating a strong alignment with client values and a commitment to excellence across both industries.
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Automotive Energy & natural resources

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Average Project Cost Breakdown

Less than $10,000 (1) $50,000 to $199,999 (1)

What Clients Have Said
Clients consistently highlight Significo's competitive pricing and strong value for money. One client noted that the pricing 'fit our budget' and emphasized 'good value for cost,' while another remarked on their 'great culture fit' and alignment of company values. Overall, feedback suggests that Significo delivers effective solutions without compromising quality, leading to increased customer satisfaction and operational efficiency.
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Valoris Center

4.9 13 reviews
Premier Verified

$1,000+

< $25 / hr

250 - 999

Serves Australia

Services provided

50% Call Center Services

20% Customer Service Outsourcing

15% Back Office Outsourcing +1 service

15% CRM Consulting and SI

Valoris Center is a distinguished provider of Contact Center Services, offering a comprehensive suite of Customer Support Services, including Inbound and Outbound Call Center operations, Telemarketing Services, and Customer Care Services. Across their reviews, 85% of clients commend their flexibility, proactive approach, and strong project management, though some note room for improvement in personnel turnover and attention to detail.

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Reviews mention Experienced
The feedback reflects a highly positive sentiment towards Valoris Center, emphasizing their extensive experience and professional team. The Customer Experience Manager highlighted their effective lead management and customer satisfaction surveys, which significantly improved service quality and client loyalty. Clients appreciated the real-time communication and customization of solutions. While initial operational shifts posed challenges, the partnership was successfully calibrated, showcasing Valoris as a reliable and knowledgeable partner in enhancing customer experiences.

BPO for Automobile Importer And Distribution Company

5.0 Jan 13, 2023

The previous experience and knowledge of Valoris Center, along with their professional team, were most impressive. Their willingness to customize the solution for us was also noteworthy.
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6 of 8 Call Center Services reviews are 5 stars

1 new review for Call Center Services in past 6 months

$10,000 – $49,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Services for Retail Company
4.5 — Valoris Center provides call center services for a retail company. The team handles customer complaints and feedback and dispatches them to the right departments to provide solutions. Read more
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Industry Experience

Valoris Center has garnered positive feedback across multiple industries, including Financial Services, eCommerce, Automotive, and Business Services. Clients commend their customer-centric approach, high service standards, and flexible solutions. In Financial Services, they excelled in customer satisfaction and efficient service delivery, achieving high satisfaction rates. In eCommerce, their appointment setting demonstrated strong engagement. Overall, Valoris Center is particularly well-suited for organizations seeking robust customer support and operational efficiency in dynamic environments.
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Other Industry Financial services eCommerce Business services Arts, entertainment & music Automotive Consumer Products Retail

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Romania (8) Austria (1) Croatia (1) Russia (1)

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Matchboard

5.0 1 review

Undisclosed

Undisclosed

2 - 9

Queens Park, Australia

Services provided

50% Call Center Services

50% Customer Service Outsourcing

Matchboard is a specialized company offering Contact Center Services, particularly in Customer Support Services and after-hours Inbound Call Center operations. Their reviews highlight a robust expertise in call handling and telephonic support, with a 100% positive feedback rate emphasizing their professionalism and knowledge in matching clients with suitable service providers. Notably, they effectively managed over 100 missed calls monthly, enhancing client operations.

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1 of 1 Call Center Services reviews are 5 stars

Less than $10,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Services for Veterinary Clinic
5.0 — Matchboard provided call center services for a veterinary clinic, taking over overflow calls and providing support on an after-hours basis. Read more
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Industry Experience

Matchboard has demonstrated notable expertise in the healthcare industry, specifically in veterinary services. Their performance has been praised for providing effective overflow call center solutions, improving client communication, and increasing call handling capacity. Feedback emphasizes their professionalism and extensive knowledge of contact center operations, contributing to a significant reduction in missed calls. Overall sentiment in the healthcare sector is highly positive, indicating Matchboard's capability in enhancing service delivery and client care.
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Healthcare

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Average Project Cost Breakdown

Less than $10,000 (1)

What Clients Have Said
Clients have expressed high satisfaction with Matchboard's cost-effectiveness and value for money. One client highlighted that the service prevented over 100 missed calls monthly, attributing significant value to the company's expertise and professionalism. Another noted that Matchboard's thorough understanding of call center needs helped avoid poor supplier matches, emphasizing that the investment was worthwhile. Overall sentiment reflects that Matchboard delivers strong returns on investment through tailored services and exceptional support.
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hammerjack

5.0 2 reviews

Undisclosed

Undisclosed

50 - 249

Sydney, Australia

Services provided

10% Call Center Services

30% Accounting

30% Finance & Accounting Outsourcing (FAO) +4 services

15% Back Office Outsourcing

5% CRM Consulting and SI

5% IT Managed Services

5% Other IT Consulting and SI

hammerjack is a business process outsourcing (BPO) company specializing in providing skilled virtual assistants and executive support at competitive prices. Reviews indicate a 100% positive sentiment, highlighting their responsiveness, quality of candidates, and alignment with client values, with no areas for improvement mentioned. Approximately 50% of reviewers commend the exceptional candidate quality and cost-effectiveness.

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Reviews mention Professional
The feedback regarding hammerjack highlights a strong sentiment of professionalism, particularly in their service quality and staff competency. A client noted the 'high quality of staff and service,' while praising the seamless management from recruitment to ongoing support. The effective collaboration between teams was emphasized, demonstrating hammerjack's commitment to maintaining client satisfaction. Overall, the reviews reflect a positive impression of hammerjack's professional capabilities.

Business Services for Digital Marketing & Consulting Agency

5.0 Aug 23, 2021

Service and competency of staff! They have a reputation for the high quality of staff and service. No - everything from recruitment to ongoing management has been seamless.
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Industry Experience

hammerjack has demonstrated notable expertise in the Human Resources and Advertising & Marketing industries. Clients commend their ability to provide skilled offshore resources, such as Executive Assistants and Virtual Assistants, who deliver high-quality work efficiently. The overall sentiment is positive, with clients appreciating responsiveness, cost-effectiveness, and the competency of staff. Organizations in need of administrative support and skilled personnel may find hammerjack a strong candidate for collaboration.
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Human Resources Advertising & marketing

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Average Project Cost Breakdown

Less than $10,000 (1)

What Clients Have Said
Clients have consistently praised hammerjack for providing excellent value for money, citing their ability to deliver high-quality candidates at agreeable costs. One manager noted that the level of candidates was 'very surprising, especially considering the low costs associated.' Additionally, a director highlighted that hammerjack's pricing fit their budget while maintaining high service standards. Overall, the sentiment reflects satisfaction with the cost-effectiveness and value provided by hammerjack.
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Featured

What are Featured Providers?

A-SALES AB

4.9 62 reviews
Premier Verified

$1,000+

< $25 / hr

50 - 249

Serves Australia

Services provided

10% Call Center Services

80% Sales Outsourcing

10% Email Marketing

A-SALES AB specializes in outbound sales and lead generation services. With a strong emphasis on creating tailored outreach campaigns, the company consistently delivers measurable results, averaging 10-22 qualified meetings per month for various clients. Client feedback is overwhelmingly positive, with 100% of reviewers highlighting A-SALES AB's precision targeting and reliable project management, while none reported areas for significant improvement.

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16 of 16 Call Center Services reviews are 5 stars

13 new reviews for Call Center Services in past 6 months

Less than $10,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Sales, Email Mktg & Call Center Services for BPO Company
5.0 — A-SALES AB provided sales outsourcing services for a BPO company. The team developed a persona and messaging and outreach sequences, and managed multichannel campaigns through cold emails and calls. Read more
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Industry Experience

A-SALES AB has proven expertise across industries such as Healthcare, IT Services, Advertising & Marketing, and Consulting. Clients commend their strong project management, personalized outreach, and ability to generate qualified leads effectively. Feedback highlights their nuanced understanding of highly regulated markets like Healthcare and their agile approach in IT and Advertising sectors, resulting in measurable success in booking meetings and expanding pipelines. Overall, they are well-suited for organizations seeking to enhance lead generation and sales strategies in these domains.
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Construction Consumer Products Government Manufacturing Information technology Financial services Education Healthcare Software Supply Chain, Logistics, and Transport Human Resources Advertising & marketing Business services IT Services Consulting

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Average Project Cost Breakdown

Less than $10,000 (19) $10,000 to $49,000 (13)

What Clients Have Said
The feedback regarding A-SALES AB's pricing indicates a consistent sentiment of good value for money. Many clients noted that the company's services fit their budgets while delivering impressive results, such as generating a steady stream of qualified meetings. One client highlighted, 'Pricing fit our budget' and 'Good value for cost,' while another mentioned, 'They delivered all promises and were always responsive.' However, a few reviews expressed concerns about the quality of service, suggesting that client experiences may vary, especially regarding the effectiveness of communication and project management.
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United States (13) Sweden (10) Norway (7) India (4) England (3) Finland (2) Canada (1) Germany (1) France (1) Netherlands (1) Australia (1) Philippines (1) Poland (1) Singapore (1) Belgium (1) United Arab Emirates (1) Armenia (1) Austria (1)

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Assistring LLC

5.0 15 reviews
Verified

$1,000+

< $25 / hr

50 - 249

Serves Australia

Services provided

40% Call Center Services

45% Customer Service Outsourcing

15% Back Office Outsourcing

Assistring LLC is a company that specializes in Contact Center Services, offering Inbound Call Center and Customer Support Services. Across numerous reviews, they are praised for their effective call handling, operational reliability, and ability to enhance customer satisfaction. Approximately 85% of reviewers commend their project management skills and strategic approach, indicating a consistent track record of exceeding client expectations and improving customer service metrics.

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Reviews mention Innovative
Clients consistently praised Assistring LLC for their innovative solutions and approaches. For instance, the Chief Customer Officer of Krispy Kreme highlighted their unique customer support strategies that significantly enhanced satisfaction and efficiency. Similarly, the Director of Service Operations at GEICO commended their continuous improvement focus, which played a crucial role in service delivery. Overall, the sentiment surrounding innovation is overwhelmingly positive, with clients noting how Assistring LLC's creative methodologies exceeded expectations and contributed to impressive project outcomes.

Customer Service Outsourcing & Email Mktg for Wholesale Co

4.5 Oct 4, 2024

The customer return rate increased very high and in a short time. Most of the orders that were left in that cart were receiving calls and live support so they made their purchase. My revenue increased significantly and now I don't have to wake up at night to answer customers because Assistring is giving me 24/7 service. I have seen significant impact on my business due to the world class service from them. Every customer is happy and every call gets picked in less than a minute.
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Customer Service Outsourcing & Email Mktg for Wholesale Co

4.5 Oct 4, 2024

The services they are providing are 24/7. I have access to their portal so I can see how many calls came in and how many were answered. All the recordings are also in the software so I can listen to what they talked and how they talked. They have a good ticketing system that allows me to check if I need to reply to that email. I am satisfied with AssistRing.
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Customer Service Outsourcing & Email Mktg for Wholesale Co

4.5 Oct 4, 2024

Their 24/7 support. their cheap call rates. better service, account manager is assigned to me. Their software especially. their new ideas which they sent weakly to increase my business value. Better email templates. live support to my customers who need help placing an order.
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Call Center Services for Insurance Services Company

5.0 Oct 17, 2024

Through their unique techniques and solutions, we were able to effectively address customer concerns, enhance the efficiency of our customer service operation, and promote long term relationships with our clients. Their focus on continuous improvement and innovation played an important role in the success of our partnership with them. By staying ahead with strategic problem-solving techniques, preventive measures, and ongoing training, Assistring LLC can further enhance its capabilities and attain the position of leading provider of call center services among competitors.
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Call Center Services for Party Goods Retailer

5.0 Oct 14, 2024

We were impressed with Assistring LLC advancement in technology which played a vital role in the project's success. Their technology platform optimized our operations, enhanced productivity, and provided vital customer insights and analytics. Enabling smooth integration into our systems and still enabling effective customer experience.
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10 of 11 Call Center Services reviews are 5 stars

1 new review for Call Center Services in past 6 months

$10,000 – $49,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Services for Party Goods Retailer
5.0 — Assistring LLC provided call center services for a party goods retailer. The team managed inquiries, issues, orders, fulfillment, returns, exchanges, and product information and recommendations. Read more
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Average Project Cost Breakdown

$10,000 to $49,000 (11)

What Clients Have Said
Clients consistently highlight Assistring LLC's competitive pricing as a key factor in their selection, noting that it aligns well with their budgets while providing excellent value for money. For instance, a Director of Operations stated that the pricing 'fit our budget' and offered 'good value for cost,' leading to improved customer satisfaction and operational efficiency. Overall, sentiment across reviews is overwhelmingly positive, with many clients expressing satisfaction with the cost-effectiveness relative to the quality of service received.
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$1,000 Best for 500 calls a month. $5,000 Best for 2500 calls a month. $10,000 Best for 5000 calls a month.

Customer Support call
Our Customer Support Call package provides businesses with 24/7 professional customer service to handle inbound calls, inquiries, and order-taking. With a team of highly trained agents, we ensure your customers receive timely and effective support, enhancing their overall experience with your brand.
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Call Center Solutions Africa(CCSA)

5.0 1 review

$5,000+

Undisclosed

10 - 49

Serves Australia

Services provided

25% Call Center Services

25% Sales Outsourcing

20% Customer Service Outsourcing +2 services

15% Back Office Outsourcing

15% CRM Consulting and SI

Call Center Solutions Africa (CCSA) is a full-service outsourcing provider helping businesses launch, scale, and optimize omnichannel teams of expert-led contact center teams in Africa. We
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Sydney Digital Agency

5.0 4 reviews

$5,000+

Undisclosed

2 - 9

Potts Point, Australia

Services provided

15% Pay Per Click

15% Search Engine Optimization

10% Advertising +6 services

10% Content Marketing

10% Sales Outsourcing

10% Social Media Marketing

10% UX/UI Design

10% Web Design

10% Web Development

Sydney Digital Agency specializes in web design, development, and digital marketing solutions, demonstrating a strong commitment to client satisfaction. With 100% positive feedback from reviewers, the agency is praised for its efficiency, professionalism, and exceptional customer service. Clients frequently commend Farhad for his dedication and effective communication. Notably, 75% of reviews highlight the agency's ability to exceed expectations and deliver personalized solutions.

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Reviews mention Experienced
The overall sentiment regarding Sydney Digital Agency's experience is highly positive. Clients commend the agency's expertise in website design, highlighting Farhad's commitment to meeting tight deadlines and effective communication. One client noted being 'blown away' by the agency's design capabilities, while another praised the user-friendly online store and booking system. There were no significant areas for improvement mentioned, reinforcing the agency's strong performance and client satisfaction.

Web Design for Beauty & Wellness Clinic

5.0 Jul 20, 2021

I was blown away by the experience they had with website design development and services.
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Industry Experience

Sydney Digital Agency has demonstrated expertise across various industries, including Beauty & Cosmetics, Retail, Healthcare, and Real Estate. Clients commend their exceptional communication, timely project delivery, and tailored solutions. Feedback highlights the agency's strength in website design, SEO, and lead generation, leading to significant business impact. Overall, clients express high satisfaction and recommend the agency for projects in these sectors, particularly for businesses seeking personalized and effective digital solutions.
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Beauty & Cosmetics Retail Healthcare Real estate

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Average Project Cost Breakdown

Less than $10,000 (3) $50,000 to $199,999 (1)

What Clients Have Said
Clients have consistently praised Sydney Digital Agency for their value for money, highlighting their cost-effectiveness and exceptional service. One client noted the agency's honesty and competitive pricing as key factors in their selection. Another emphasized the personal attention received, including support during weekends, which added to the perceived value. Overall, feedback indicates a strong sentiment of satisfaction with the quality of work relative to the costs incurred, with no significant complaints regarding pricing.
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Bhimian

5.0 6 reviews

Undisclosed

Undisclosed

2 - 9

Sydney, Australia

Services provided

30% Business Consulting

15% Advertising

15% Branding +5 services

10% Marketing Strategy

10% Sales Outsourcing

10% Web Design

5% AI Development

5% Search Engine Optimization

Bhimian is a consulting and advisory firm that specializes in business monetization and marketing strategies. With 100% positive feedback, clients praise their personal engagement, prompt communication, and commitment to delivering value. Bhimian effectively supports business growth, impressing clients with tailored consultations and timely execution of deliverables.

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Reviews mention Timely
Clients have noted Bhimian's punctuality and efficient project management, highlighting that consultations were easily scheduled and conducted on time. One review specifically mentioned that their growth concerns were directly addressed during these timely consultations, showcasing Bhimian's responsiveness to client needs. Overall, the sentiment surrounding timeliness is highly positive, with clients appreciating the company's commitment to delivering services promptly.

Financial Consulting for Event Management & Promotion Co

5.0 Mar 19, 2023

Consultations were setup easily and conducted on time. Our growth concerns specifically were addressed during the consults.
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Industry Experience

Bhimian has demonstrated strong expertise in the Social Networking and Education industries. Clients in event management noted effective monetization strategies and impressive engagement, leading to increased member counts. In the education sector, their tailored marketing consultation significantly scaled private tutoring services, resulting in organic customer growth. Overall, feedback highlights Bhimian's strong commitment to client needs and timely project delivery, making them a suitable partner for businesses in event management and educational services.
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Social Networking Education

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Average Project Cost Breakdown

Less than $10,000 (1)

What Clients Have Said
Clients consistently highlight Bhimian's exceptional value for money, with one stating they chose the company for its 'good value for cost.' Feedback also indicates that clients were impressed by the prompt and organized project management, noting that deliverables were executed within a reasonable timespan. Notably, one client remarked that Bhimian could have charged more for their services, further underscoring the perceived value provided relative to cost.
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Lead Express

4.8 2 reviews

$5,000+

Undisclosed

10 - 49

Scoresby, Australia

Services provided

10% Call Center Services

20% Email Marketing

20% Sales Outsourcing +8 services

10% Market Research

10% Pay Per Click

5% Content Marketing

5% Digital Strategy

5% Direct Marketing

5% Event Marketing

5% Marketing Strategy

5% Search Engine Optimization

Lead Express is a lead generation company specializing in comprehensive and integrated campaigns to enhance client engagement and secure high-quality leads. Reviews highlight their exceptional ability to understand client needs and facilitate meaningful introductions, leading to significant increases in potential client conversations and successful outcomes. Approximately 100% of the reviews reflect positive feedback, emphasizing their strategic approach and effective communication.

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Reviews mention Understands their clients' needs
Lead Express has received positive feedback regarding their understanding of client needs. A managing director noted their proactive approach, stating, "Lead Express knows and understands our business," and highlighting their continuous efforts to better comprehend the client's offerings. Clients appreciate their ability to eliminate disinterested prospects and deliver high-quality leads, reinforcing that Lead Express's commitment to understanding their business is a key factor in the ongoing partnership.

Lead Generation for Software Solutions Provider

4.5 Jun 24, 2021

Lead Express knows and understands our business. They reach out to prospects in the same manner that we would. Recently, they’ve once again expressed interest in better understanding our business, as well as a new solution we have, so that they can do a better job for us. This is one of the main reasons we continue the engagement with them.
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Industry Experience

Lead Express has demonstrated strong expertise in lead generation across various industries, notably in Advertising & Marketing and IT Services. Clients have praised their comprehensive end-to-end campaigns, which significantly boosted lead generation and established high-quality connections. The feedback highlights their ability to understand client needs and deliver impressive ROI, particularly in complex sectors such as Financial Services, Healthcare, and Oil & Gas. Overall, sentiment in these industries is positive, suggesting Lead Express is well-suited for businesses seeking effective lead generation solutions.
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IT Services Advertising & marketing

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Average Project Cost Breakdown

$50,000 to $199,999 (2)

What Clients Have Said
Lead Express is perceived as providing excellent value for money, with clients reporting significant returns on investment; one noted a 2400% ROI from their campaign. While the investment can be substantial, such as $115,000 AUD for a year-long project, clients feel the quality of leads and the depth of understanding of their business justify the costs. Overall, sentiment towards their pricing and value is highly positive, with clients appreciating the high-quality leads generated.
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Digital Instyle

5.0 1 review

$1,000+

$200 - $300 / hr

2 - 9

Dee Why, Australia

Services provided

20% Branding

20% Sales Outsourcing

20% Search Engine Optimization +2 services

20% Social Media Marketing

20% Web Development

Digital Instyle is an SEO and web development company praised for enhancing local visibility and website optimization. The company consistently meets KPIs and delivers projects on time, with 100% of reviewers highlighting their effective communication and alignment with client values. Clients appreciate their personalized approach and strong cultural fit, with no areas for improvement noted.

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1 of 1 reviews is 5 stars

Unknown avg. project cost

Reviewed 1 time in the past 6 months
In the past six months, client feedback for Digital Instyle has been overwhelmingly positive. A buyer's agent noted their effective SEO services for local visibility and timely project delivery, highlighting excellent communication and a strong cultural fit. Clients appreciate the company's values and personalized approach, emphasizing their commitment to client needs. No significant areas for improvement were identified, reflecting overall satisfaction with the partnership.
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Industry Experience

Digital Instyle has demonstrated strong expertise in the real estate industry, providing effective SEO solutions that enhance local visibility. Clients appreciate their alignment in values, strong communication, and timely delivery of projects. The overall sentiment reflects satisfaction with their services and a commitment to understanding client needs. Potential clients in the real estate sector may find Digital Instyle a suitable partner for enhancing online presence and achieving project goals.
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Real estate

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Average Project Cost Breakdown

What Clients Have Said
Clients have expressed satisfaction with the company's pricing, highlighting it as a good fit for their budget and providing great value for the cost. One client noted that Digital Instyle's pricing aligned well with their financial expectations while also appreciating the cultural fit and overall service quality. The sentiment reflects a positive perception of the company's cost-effectiveness and commitment to delivering results within budgetary constraints.
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Managed Solutions

5.0 1 review

Undisclosed

$150 - $199 / hr

10 - 49

West Ipswich, Australia

Services provided

10% Call Center Services

50% IT Managed Services

20% IT Strategy Consulting +2 services

10% Cloud Consulting & SI

10% Cybersecurity

Managed Solutions offers comprehensive IT services, including computer procurement, software management, and off-site backup and server maintenance. Reviews highlight their exceptional service quality, rapid response times, and specialized expertise in computers. Clients appreciate their professional approach and ability to resolve issues efficiently, even under tight deadlines.

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Industry Experience

Managed Solutions has demonstrated significant expertise primarily in the business services sector, particularly for CPA firms. Clients have praised their exceptional IT management, quick response times, and specialized knowledge, leading to minimal infrastructure issues and cost savings. The overall sentiment is highly positive, indicating that Managed Solutions is a reliable partner for businesses seeking comprehensive IT solutions, particularly in finance-related industries.
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Business services

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Average Project Cost Breakdown

$200,000 to $999,999 (1)

What Clients Have Said
Clients express high satisfaction with Managed Solutions' cost-effectiveness and value for money. One long-term client noted spending $30,000–$40,000 annually and emphasized that their investment has been 'entirely worth the money' due to excellent service and quick response times. The firm's specialization was highlighted as a significant advantage over competitors, contributing to a reliable infrastructure and minimal issues. Overall, clients feel they receive exceptional value relative to their investment.
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Telemarketing Professionals

5.0 1 review

Undisclosed

Undisclosed

10 - 49

Frenchs Forest, Australia

Services provided

25% Call Center Services

50% Sales Outsourcing

25% Customer Service Outsourcing

Telemarketing Professionals offers appointment setting services to help grow client bases. Their engagement is praised for producing regular appointments and demonstrating a strong return on investment. Clients have expressed satisfaction with the effectiveness of the workflow and have recommended their services to others, highlighting the company's impressive performance.

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Forrest Marketing Group

Not yet reviewed

$25,000+

Undisclosed

50 - 249

Manly Vale, Australia

Services provided

10% Call Center Services

50% Customer Service Outsourcing

40% Sales Outsourcing

Forrest Marketing Group is a Customer Service Outsourcing company. The company is headquartered in Manly Vale, Australia. Their team provides Customer Service Outsourcing and Sales Outsourcing.
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Evolved Contact

Not yet reviewed

$5,000+

$50 - $99 / hr

10 - 49

Melbourne, Australia

Services provided

50% Call Center Services

50% Sales Outsourcing

Telephone answering service and Sales Outsourcing company Evolved Contact is headquartered in Melbourne, Australia. Launched in 2014, the team offers Call Center Services and Sales Outsourcing.
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Serviced offices International

Not yet reviewed

$1,000+

$25 - $49 / hr

10 - 49

Chatswood, Australia

Services provided

100% Call Center Services

Serviced offices International, a call center company, is in Chatswood, Australia. Their services include Call Center Services.
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Imperatif Call Centre Partners

Not yet reviewed

$1,000+

$100 - $149 / hr

50 - 249

Banyo, Australia

Services provided

80% Call Center Services

5% Direct Marketing

5% Market Research +2 services

5% Other Marketing

5% Social Media Marketing

Imperatif Call Centre Partners, an answering service, is in Banyo, Australia. The team focuses on Call Center Services and Direct Marketing.
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LeadCallers

Not yet reviewed

$5,000+

Undisclosed

10 - 49

Melbourne, Australia

Services provided

50% Call Center Services

30% Sales Outsourcing

20% Customer Service Outsourcing

LeadCallers is an answering service. Their team is located in Melbourne, Australia and focuses on Call Center Services and Sales Outsourcing.
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TSA Group

Not yet reviewed

$250,000+

$25 - $49 / hr

1,000 - 9,999

West Perth, Australia

Services provided

20% Call Center Services

65% Customer Service Outsourcing

15% Sales Outsourcing

TSA Group, a Customer Service Outsourcing company, was launched in 1997. The firm provides Customer Service Outsourcing and Call Center Services.
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Uplift Sales

Not yet reviewed

$10,000+

Undisclosed

2 - 9

Pagewood, Australia

Services provided

100% Sales Outsourcing

Uplift Sales is a Sales Outsourcing company. They provide Sales Outsourcing and were founded in 2020.
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SalesPond

4.5 1 review

$5,000+

$25 - $49 / hr

50 - 249

Sydney, Australia

Services provided

10% Call Center Services

60% Sales Outsourcing

10% Content Marketing +2 services

10% Event Marketing

10% Social Media Marketing

SalesPond offers lead generation services by providing outsourced Business Development Representatives (BDRs) for both full and part-time roles. Their clients commend them for their responsiveness, flexibility, and strong market coverage in the APAC region. Overall, feedback highlights successful project management and a commitment to exceeding agreed-upon outcomes.

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Unity4

Not yet reviewed

$10,000+

$25 - $49 / hr

1,000 - 9,999

Surry Hills, Australia

Services provided

57% Call Center Services

16% Customer Service Outsourcing

10% Sales Outsourcing +5 services

4% Conversion Optimization

4% Marketing Strategy

4% Translation

3% Email Marketing

2% Digital Strategy

Unity4 is a call center. The Surry Hills, Australia-based team specializes in Call Center Services and Customer Service Outsourcing.
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TTEC

Not yet reviewed

$1,000+

$25 - $49 / hr

10,000+

Melbourne, Australia

Services provided

50% Call Center Services

50% Customer Service Outsourcing

TTEC is a phone answering service and Customer Service Outsourcing company founded in 1982. Their team provides Call Center Services and Customer Service Outsourcing.
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Gen Leads

Not yet reviewed

$5,000+

$50 - $99 / hr

10 - 49

Sydney, Australia

Services provided

50% Sales Outsourcing

30% Marketing Strategy

20% Direct Marketing

Sales Outsourcing company Gen Leads was established in 2011. The team offers Sales Outsourcing and Marketing Strategy and is located in Sydney, Australia.
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More responsive than most other service providers

Gen Leads is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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Business2sell

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Ashmore, Australia

Services provided

50% Business Consulting

50% Sales Outsourcing

Business2sell is a Business Consulting and Sales Outsourcing company. In Ashmore, Australia, the team specializes in Business Consulting and Sales Outsourcing.
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Com2 Communications

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Milton, Australia

Services provided

75% Call Center Services

25% Business Consulting

Based in Milton, Australia, Com2 Communications is a telephone answering service. The team specializes in Call Center Services and Business Consulting.
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no name

Not yet reviewed

$1,000+

Undisclosed

50 - 249

Melbourne, Australia

Services provided

50% Call Center Services

20% Transcription

10% Commercial Brokerage Services +4 services

5% Cloud Consulting & SI

5% Finance & Accounting Outsourcing (FAO)

5% Web Design

5% Web Development

No name is an answering service company based in Melbourne, Australia. They offer Call Center Services and Transcription.
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Work4you

Not yet reviewed

Undisclosed

< $25 / hr

50 - 249

Epping, Australia

Services provided

25% Call Center Services

25% Back Office Outsourcing

10% Business Consulting +4 services

10% Graphic Design

10% IT Managed Services

10% Sales Outsourcing

10% Web Design

Work4you, a phone answering service, is in Epping, Australia. They offer Call Center Services and Back Office Outsourcing.
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Insight Fundraising

Not yet reviewed

$5,000+

$50 - $99 / hr

50 - 249

Surry Hills, Australia

Services provided

60% Call Center Services

25% Sales Outsourcing

15% Market Research

Insight Fundraising is an answering service. They are in Surry Hills, Australia, and their services include Call Center Services and Sales Outsourcing.
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Packleader BPO

Not yet reviewed

$10,000+

< $25 / hr

250 - 999

Brighton, Australia

Services provided

20% Call Center Services

20% Back Office Outsourcing

20% Customer Service Outsourcing +2 services

20% Market Research

20% Sales Outsourcing

Packleader BPO is a Market Research company. Launched in 2008, their team offers Market Research and Call Center Services.
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Real Leads

Not yet reviewed

$25,000+

$50 - $99 / hr

2 - 9

Pyrmont, Australia

Services provided

50% Call Center Services

50% Sales Outsourcing

Answering service company and Sales Outsourcing company Real Leads was launched in 2013. The team offers Call Center Services and Sales Outsourcing.
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Alltel Australia

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Wheelers Hill, Australia

Services provided

30% Call Center Services

50% Customer Service Outsourcing

10% Cybersecurity +1 service

10% IT Managed Services

Alltel Australia is a Customer Service Outsourcing company. They specialize in Customer Service Outsourcing and Call Center Services and are headquartered in Wheelers Hill, Australia.
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Outsourcey

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Richmond, Australia

Services provided

50% Call Center Services

50% Back Office Outsourcing

Outsourcey, an answering service company and Back Office Outsourcing company, was founded in 2024. The firm specializes in Call Center Services and Back Office Outsourcing.
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Outsource Genius

5.0 1 review

$1,000+

< $25 / hr

50 - 249

Melbourne, Australia

Services provided

15% Call Center Services

15% Branding

15% Email Marketing +4 services

15% Search Engine Optimization

15% Social Media Marketing

15% Web Development

10% Web Design

Outsource Genius offers comprehensive SEO services, including website audits, keyword research, on-page optimization, technical SEO, content strategy, and link building. Reviews indicate that the company excels in project management, consistently delivering work on time and demonstrating a strong commitment to fulfilling client needs, showcasing reliability and professionalism. Overall, clients express high satisfaction with Outsource Genius' services and outcomes.

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AR Data

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Campbelltown, Australia

Services provided

10% Call Center Services

20% BI & Big Data Consulting & SI

20% Transcription +4 services

20% Translation

10% Back Office Outsourcing

10% Customer Service Outsourcing

10% Sales Outsourcing

AR Data, a big data company, is based in Campbelltown, Australia and Lenah Valley, Australia. Their services include BI & big data consulting & SI and Translation.
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Virtual Reception

Not yet reviewed

$1,000+

$25 - $49 / hr

10 - 49

Sydney, Australia

Services provided

80% Call Center Services

20% Customer Service Outsourcing

Virtual Reception is an answering service company. The agency is located in Sydney, Australia and Brisbane City, Australia. Their team offers Call Center Services and Customer Service Outsourcing.
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Fonebox

Not yet reviewed

$1,000+

$25 - $49 / hr

50 - 249

Brisbane City, Australia

Services provided

100% Call Center Services

Launched in 2008, Fonebox is a phone answering service. Located in Brisbane City, Australia, the team offers Call Center Services.
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CallForce

Not yet reviewed

$1,000+

$25 - $49 / hr

10 - 49

Moorabbin, Australia

Services provided

60% Call Center Services

40% Sales Outsourcing

CallForce is a phone answering service. The team provides Call Center Services and Sales Outsourcing and is located in Moorabbin, Australia and Bentleigh East, Australia.
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i3R Outsourcing

Not yet reviewed

$1,000+

$25 - $49 / hr

10 - 49

Melbourne, Australia

Services provided

50% Call Center Services

25% Customer Service Outsourcing

25% Sales Outsourcing

I3R Outsourcing is a small Melbourne, Australia-based call center company. The team provides Call Center Services and Sales Outsourcing.
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CDM Direct

Not yet reviewed

$1,000+

$25 - $49 / hr

250 - 999

North Sydney, Australia

Services provided

80% Call Center Services

20% Customer Service Outsourcing

CDM Direct is a North Sydney, Australia-based call center service. Their services include Call Center Services and Customer Service Outsourcing.
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OneContact

Not yet reviewed

$1,000+

$25 - $49 / hr

1,000 - 9,999

Surry Hills, Australia

Services provided

32% Call Center Services

42% Customer Service Outsourcing

16% Sales Outsourcing +1 service

10% Back Office Outsourcing

Launched in 2002, OneContact is a large Customer Service Outsourcing company. Their services include Customer Service Outsourcing and Call Center Services.
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Influx

4.1 7 reviews

Undisclosed

Undisclosed

250 - 999

Cremorne, Australia

Services provided

50% Ecommerce Marketing

50% Sales Outsourcing

Influx provides outsourcing services across various industries, including finance, healthcare, real estate, and transportation, assisting clients in reducing operational costs and improving customer service. Overall, feedback highlights Influx's professionalism, cost-effectiveness, and ability to enhance business growth and efficiency. Clients appreciate the smooth collaboration process, though some reviews do not emphasize unique aspects of the company's services.

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Cross Angle

Not yet reviewed

Undisclosed

< $25 / hr

50 - 249

Broadmeadows, Australia

Services provided

35% Back Office Outsourcing

35% Graphic Design

30% Sales Outsourcing

Cross Angle is a midsize graphic design company founded in 2008. Their team offers Graphic Design and Back Office Outsourcing.
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Your Phones Covered

Not yet reviewed

$1,000+

$25 - $49 / hr

10 - 49

Lane Cove West, Australia

Services provided

30% Call Center Services

60% Customer Service Outsourcing

10% Back Office Outsourcing

Your Phones Covered is a Customer Service Outsourcing company. They focus on Customer Service Outsourcing and Call Center Services and are in Lane Cove West, Australia.
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1000Steps

Not yet reviewed

$5,000+

Undisclosed

10 - 49

Mentone, Australia

Services provided

35% Business Consulting

35% Corporate Training & Coaching

30% Sales Outsourcing

Headquartered in Singapore and Mentone, Australia, 1000Steps is a Business Consulting company. They specialize in Business Consulting and Corporate Training & Coaching and were founded in 2017.
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Thought Source

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Bondi Junction, Australia

Services provided

30% Business Consulting

25% Marketing Strategy

25% Product Marketing +1 service

20% Sales Outsourcing

Thought Source is a Business Consulting company. The Dover, Delaware-based agency was founded in 2006. Their team focuses on Business Consulting and Marketing Strategy.
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Sagar Sethi

Not yet reviewed

$1,000+

< $25 / hr

2 - 9

Southbank, Australia

Services provided

35% Market Research

35% Sales Outsourcing

30% Digital Strategy

Sagar Sethi, a Direct Marketing company, is in Southbank, Australia. Established in 2021, the team focuses on Direct Marketing and Product Marketing.
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Airan Australia Pty. Ltd.

Not yet reviewed

$1,000+

< $25 / hr

10 - 49

Brisbane City, Australia

Services provided

25% Call Center Services

25% Back Office Outsourcing

25% Custom Software Development +1 service

25% Document Digitization & Management

Airan Australia Pty. Ltd. Is a custom software development firm. Located in Brisbane City, Australia, their team offers Custom Software Development and Call Center Services.
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