Top Call Center Services & Voice Services in Brisbane
2 Leaders 15 Contenders
23 Companies
List of the Top Brisbane Call Center Companies & Voice Services
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Featured
What are Featured Providers?
$1,000+< $25 / hr1,000 - 9,999Serves Brisbane, AustraliaServices provided
20% Call Center Services25% Customer Service Outsourcing15% Back Office Outsourcing +4 services10% Content Moderation Services10% Data Annotation Services10% Finance & Accounting Outsourcing (FAO)10% Sales OutsourcingSee all 28 projectsHugo Inc. | Top CX Provider is a distinguished company specializing in Contact Center Services, offering comprehensive Customer Support Services across various channels such as email, chat, and phone. The client reviews highlight their adaptability and efficiency, with 100% positive feedback on their seamless integration and ability to enhance customer engagement capabilities, resulting in impressive metrics like a 99.8% accuracy in order processing and fulfillment.
Reviews mention Timely
Overall, client feedback regarding Hugo Inc.'s timeliness is overwhelmingly positive. Clients consistently highlighted their ability to deliver projects on time, with one noting that Hugo 'consistently meets deadlines, driving project efficiency.' Another client emphasized their 'remarkable commitment to on-time deliveries.' Additionally, feedback indicated that Hugo's adaptability and proactive communication ensured that clients' needs were promptly addressed, further reinforcing their reputation for reliability and efficiency in project management.-
Outsourced Accounting & Content Writing for IT Services Firm
4.5 Sep 11, 2023Regular check-ins and progress updates were the norm, creating a sense of transparency that instilled confidence. This consistent communication ensured that project deliverables were met in a timely manner.
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Digital Strategy for Environmental Solutions Platform
5.0 Aug 29, 2023We had an onboarding session that lasted 1 week and then ongoing meetings and conversations depending on project timelines. Their onboarding documentation was very thorough and easy to follow, ensuring that all steps were completed on schedule.
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Accounting Services for Marketing & Venture Capital Firm
5.0 Aug 24, 2023Regular check-ins and progress updates were the norm, creating a sense of transparency that instilled confidence. This consistent communication ensured that project deliverables were met in a timely manner.
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Content Mktg & Call Center Services for Cashback Gaming Co
5.0 Aug 23, 2023Timely Delivery: Hugo consistently meets deadlines, driving project efficiency and creating capacity. Their proactive approach continuously improves workflows for optimal results, ensuring that all aspects of the project are completed on time.
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Customer Support for FinTech Organization
5.0 Aug 23, 2023Their effective communication, timely execution, adaptability, resource allocation, and problem-solving abilities ensured that our shared objectives were consistently met. Their proficiency in these areas elevated them from being just a service provider to a strategic partner, contributing significantly to the achievements of our projects on time.
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Industry Experience
Hugo Inc. has received positive feedback across various industries, including Financial Services, eCommerce, Automotive, Information Technology, Gaming, Media, and Advertising & Marketing. Clients commend their expertise in enhancing customer support, streamlining operations, and driving revenue growth. In Financial Services, they excel at global customer experience management; in eCommerce, they improve back-office efficiency. Their adaptable project management and commitment to quality have resulted in measurable outcomes such as increased transaction volume and improved customer satisfaction, making them a reliable partner for businesses seeking growth and operational excellence.
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Media Information technology Financial services eCommerce Food & Beverages Automotive Environmental Services Advertising & marketing Gaming SoftwareWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently commend Hugo Inc. for providing excellent value for money, noting that their services align well with project costs. For instance, a CMO highlighted Hugo's 'good value for cost' in scaling customer experience infrastructure, while a Head of Finance remarked on their 'great culture fit' and 'good value for cost.' Overall, the sentiment reflects satisfaction with the pricing relative to the quality and impact of services delivered, reinforcing Hugo's reputation as a cost-effective partner.Was this helpful?
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$5,000+< $25 / hr1,000 - 9,999Serves Brisbane, AustraliaServices provided
20% Call Center Services50% Customer Service Outsourcing10% Back Office Outsourcing +2 services10% Content Moderation Services10% Data Annotation ServicesSee all 47 projectsHelpware CX is a company specializing in Contact Center Services, providing comprehensive customer support solutions across various industries, including e-commerce, software, and government programs. Reviews highlight an impressive 100% satisfaction with their adaptability and ability to scale services efficiently. Notably, 83% of reviewers commend Helpware's exceptional customer service and responsive project management.
Reviews mention Great team
Helpware CX has consistently received positive feedback regarding their team, noted for their impressive communication and collaborative spirit. Clients highlighted the team's dedication, flexibility, and ability to exceed performance expectations. One client emphasized their clear communication and documentation practices, while another praised their empathy and commitment to customer satisfaction. Overall, the sentiment reflects a strong appreciation for Helpware's professionalism, responsiveness, and the positive impact of their team on client operations.-
Customer Service via Chat
5.0 Feb 1, 2019Their team members have been very understanding and easy to work with. Also, they're very flexible and accommodating. There was one team member whose level of English wasn't sufficient to work with chats, so Helpware reassigned her to a different project and gave us someone else.
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Data Entry & Back Office Support for Marketing Services Company
5.0 Oct 17, 2018Helpware has grown in size and upgraded their technological resources: software, hardware, and laptops. The company has cultivated a good work environment by taking care of its employees. We’re lucky to have had such a positive experience. Helpware maintains open lines of communication to deliver whatever we need. That service makes them feel like going to a colleague down the hall for help.
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Customer Support for Lifestyle Product Supplier
5.0 Apr 4, 2019Helpware provides professional support efforts and helped us build a culture in our customer service department. Their passion, integrity, and eagerness are infectious, and they’ve helped us build out a team with processes and roles. Every team member is generous with their time, attentive to our requests, and quick to respond to anything. They take great pride in their work.
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BPO for Meditation App Business
5.0 Nov 9, 2020The team has been excellent. Even when the organization has been confused about what to do, Helpware has been clear about what they need and what they want to do. They document everything and send follow-up emails after every single one of our calls. It’s been great working with them, and they’ve accelerated some of our slow decisions.
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17 of 21 Call Center Services reviews are 5 stars$200,000 – $999,999 avg. project costRead 21 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Services for Digital Government Partner
5.0 — Helpware provides call center services for a digital government partner. They offer resources to assist the public on phones and email by responding to inbound calls and reviewing applications. Read moreWas this helpful?
Industry Experience
Helpware CX has demonstrated strong capabilities across diverse industries, including Telecommunications, Information Technology, eCommerce, and Healthcare, receiving positive feedback for their customer research, training, and support services. Clients commend their project management efficiency, adaptability, and ability to enhance customer satisfaction. Overall sentiment is favorable, with notable success in improving response times and customer engagement, making Helpware a valuable partner for businesses seeking scalable support solutions.
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Software Consumer Products Healthcare Information technology eCommerce Education Food & Beverages Nonprofit Media Retail Automotive Other Industry Business services Financial services Advertising & marketing Telecommunications Arts, entertainment & music IT ServicesWas this helpful?
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$1,000+< $25 / hr1,000 - 9,999Serves Brisbane, AustraliaServices provided
30% Call Center Services30% Customer Service Outsourcing20% AI Agents +2 services15% Back Office Outsourcing5% Data Annotation ServicesSee all 88 projectsSupportYourApp is a customer service center specializing in Contact Center Services, providing comprehensive solutions including Customer Support Services, Phone Support, and Telephonic Support. Across various reviews, clients praised their efficiency and adaptability, with many noting their proactive approach and commitment to client schedules. Approximately 90% of reviews highlighted their ability to handle high volumes of customer inquiries effectively.
3 of 5 reviews are 5 stars1 new review for Call Center Services servicesUnknown avg. project costRead 5 Recent ReviewsReviewed 5 times in the past 6 months
SupportYourApp has received positive feedback over the last six months, highlighting its effectiveness in scaling support capacity and enhancing operational efficiency. Clients appreciate the company's responsiveness, flexibility, and ability to deliver quality results consistently, particularly in managing customer support and recruitment processes. Specific instances include increased ticket resolution rates and successful candidate placements. Overall, clients express high satisfaction with SupportYourApp's performance, noting no significant areas for improvement.Was this helpful?
30 of 33 Call Center Services reviews are 5 stars1 new review for Call Center Services in past 6 months$50,000 – $199,999 avg. project costRead 33 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Services for Water & Energy Metering Company
5.0 — SupportYourApp provides customer care services for a water and energy metering company. The team answers first-level questions, handles hotline calls, and provides TeamViewer problem-solving. Read moreWas this helpful?
Industry Experience
SupportYourApp has demonstrated extensive expertise across various industries including Arts, Financial Services, Media, and Education. Clients have highlighted its strengths in providing scalable and reliable customer support, particularly in high-volume scenarios. Overall sentiment reflects satisfaction with SupportYourApp’s adaptability, responsiveness, and strong communication, making it an excellent fit for businesses needing robust customer service solutions across diverse sectors.
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Hospitality & leisure Non-profit Transportation Consumer Products eCommerce HVAC Telecommunications Research Arts, entertainment & music Healthcare Other Industry Social Networking Business services Gaming Software Education Energy & natural resources Manufacturing Fitness Wellness & Fitness Other industries Retail Media Advertising & marketing Information technology IT Services Financial servicesWas this helpful?
More responsive than most other service providers
Get in TouchSupportYourApp is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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$1,000+Undisclosed2 - 9Brisbane City, Australia
Services provided
40% Demand Generation Marketing35% Sales Outsourcing15% Social Media Marketing +1 service10% Direct MarketingSee all 3 projectsB2B Leads is a lead generation company specializing in creating targeted LinkedIn outreach campaigns. Overall, 100% of the feedback is positive, with clients highlighting their excellent project management, tailored communication, and effective lead generation strategies. Approximately 67% of reviewers appreciated the cultural fit and value for cost.
Reviews mention Communicative
Clients have consistently praised B2B Leads for their excellent communication skills. One review highlighted that the team kept the client updated throughout the project and provided timely reminders for follow-ups, showcasing a proactive approach. Additionally, the feedback noted that their communication style was tailored and non-intrusive, aligning well with the client's business needs. Overall, the sentiment regarding their communicative abilities is overwhelmingly positive, indicating a strong alignment with client expectations.-
Digital Marketing for HR Consulting Company
5.0 Sep 5, 2023Their communication was excellent, and they kept me up to date all of the time, let me know when I needed to follow up on responses, gave me a great excel sheet to track all of my progress. Communication approach, they were not 'salesy' with their script drafting and the messaging was perfectly tailored to my business and style.
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See All Locations (2)Brisbane City, Australia
71 Eagle Street
Brisbane City, Australia 40002 - 5
0400540620
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Review Rating from Clients
5.0/5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
Brisbane-based clients praise B2B Leads for targeted LinkedIn lead-generation campaigns that produced 10–12 qualified leads and 2–4 high-value sales monthly. They highlight strong expertise, responsive communication, tailored adjustments, and highly systematized project management with reliable, on-time delivery.Read Local ReviewsWas this helpful?
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Undisclosed$150 - $199 / hr10 - 49Taringa, Australia
Services provided
10% Call Center Services50% IT Managed Services20% IT Strategy Consulting +2 services10% Cloud Consulting & SI10% CybersecuritySee all 1 projectsManaged Solutions is an IT services company specializing in comprehensive IT management, software solutions, and off-site backups. The feedback is overwhelmingly positive, highlighting their exceptional service, quick response times, and cost-saving measures. Notably, 100% of reviewers commend their specialization and reliability, affirming an excellent long-term partnership.
Industry Experience
Managed Solutions has demonstrated significant expertise primarily in the business services sector, particularly for CPA firms. Clients have praised their exceptional IT management, quick response times, and specialized knowledge, leading to minimal infrastructure issues and cost savings. The overall sentiment is highly positive, indicating that Managed Solutions is a reliable partner for businesses seeking comprehensive IT solutions, particularly in finance-related industries.
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Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients express high satisfaction with Managed Solutions' cost-effectiveness and value for money. One long-term client noted spending $30,000–$40,000 annually and emphasized that their investment has been 'entirely worth the money' due to excellent service and quick response times. The firm's specialization was highlighted as a significant advantage over competitors, contributing to a reliable infrastructure and minimal issues. Overall, clients feel they receive exceptional value relative to their investment.Was this helpful?
See All Locations (2)Taringa, Australia
7/180 Moggill Rd
Taringa, Australia 406816 - 20
1300626765
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Featured
What are Featured Providers?
$1,000+< $25 / hr1,000 - 9,999Serves Brisbane, AustraliaServices provided
30% Call Center Services30% Back Office Outsourcing20% Customer Service Outsourcing +2 services10% Content Moderation Services10% Data Annotation ServicesSee all 13 projectsSixEleven Global Services and Solutions, Inc. specializes in Contact Center Services, providing both Inbound and Outbound Call Center support. Reviewers frequently praise their flexibility and responsiveness, with 100% of feedback highlighting timely delivery of services and effective communication. Clients also emphasize the company's ability to meet operational requirements and their strong customer support capabilities, with no negative feedback reported.
1 of 3 reviews are 5 stars2 new reviews for Call Center Services servicesUnknown avg. project costRead 3 Recent ReviewsReviewed 3 times in the past 6 months
SixEleven Global Services and Solutions, Inc. has received positive feedback in recent reviews, highlighting their effective project management and responsiveness to client needs. Clients praised the company's ability to deliver timely and flexible outsourcing support, contributing to smooth business operations. Specific commendations included their adaptability to changing requirements and the quality of their recruitment and onboarding processes. Overall sentiment reflects satisfaction, with no significant areas for improvement noted by clients.Was this helpful?
1 of 3 Call Center Services reviews are 5 stars2 new reviews for Call Center Services in past 6 monthsUnknown avg. project costRead 3 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Services for E-Commerce Company
5.0 — Six eleven global services provides call center services to help an e-commerce company communicate with their customers. The vendor's team asks the end customers about their product experience. Read moreWas this helpful?
Industry Experience
six eleven global services has demonstrated expertise across various industries, including financial services, medical, advertising & marketing, telecommunications, and business services. Clients consistently praise their timely project management, high-quality staffing solutions, and effective communication. The company's strengths lie in their adaptability to specific client needs and commitment to delivering cost-effective services. Overall sentiment indicates that six eleven global services is well-suited for organizations seeking reliable outsourcing and operational support.
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Advertising & marketing Medical Financial services Business services Logistics & Supply Chain Telecommunications Wellness & Fitness Consulting Beauty & CosmeticsWas this helpful?
More responsive than most other service providers
Get in TouchSixEleven Global Services and Solutions, Inc. is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
$1,000+< $25 / hr250 - 999Serves Brisbane, AustraliaServices provided
35% Call Center Services55% Customer Service Outsourcing10% Back Office OutsourcingSee all 27 projectsSimply Contact is a specialized provider of Contact Center Services, focusing on Customer Support Services, Inbound Call Center, and Telephonic Support. The company consistently receives high praise for its expertise in handling multi-channel and multi-lingual customer interactions, with 100% of reviewers noting their professionalism and adaptability. Their ability to improve customer satisfaction and reduce response times significantly is frequently highlighted, making them a valuable partner for diverse business needs.
Reviews mention Customized support
Simply Contact has received high praise for its customized support, with clients noting their tailored solutions and deep understanding of specific challenges. One client highlighted how Simply Contact quickly learned the nuances of their platform, leading to a 16% increase in user retention. Another client commended their unique approach, which focused on creating a strong customer support system and improving back-office efficiency. Overall, feedback indicates a high level of satisfaction with Simply Contact's responsiveness and project management.-
Customer Service Outsourcing for Data Analytics Company
5.0 Oct 16, 2023Simply Contact exhibited exemplary project management skills. They were punctual, adaptive, and highly responsive to our specific needs and feedback, ensuring a customized and effective service delivery. The adaptability and innovation Simply Contact brings to customer service are remarkable. Their ability to tailor solutions that fit our specific needs, coupled with a proactive approach in anticipating and addressing challenges, has been a standout quality.
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Outsourced Customer Service for Cloud Collaborative Platform
5.0 Sep 12, 2024They quickly learned the nuances of our platform and provided tailored solutions for our users. They also gave us insights on how to improve customer support and implemented AI-based tools.
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Customer Support Services for Email Deliverability Platform
5.0 Nov 28, 2023What impressed us most about Simply Contact was their customized approach. They didn't just give us a standard solution; they really understood our specific challenges and goals. Their expertise in customer service and back-office management is clear throughout our work together.
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1 of 1 reviews is 5 starsLess than $10,000 avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
Simply Contact has received positive feedback in recent reviews, highlighting their effective customer support management. Clients appreciated the timely delivery of tasks, clear communication, and the reduction in their internal team's workload. Notably, one client mentioned the seamless organization and adaptability of the support team. While there was a suggestion for improved understanding of complex licensing issues, the overall sentiment remains highly favorable, indicating that Simply Contact is a reliable partner for customer support needs.Was this helpful?
Industry Experience
Simply Contact has demonstrated expertise across various industries, including Information Technology, Financial Services, Education, Advertising & Marketing, and eCommerce. Clients highlight their strengths in customer support, multilingual capabilities, and adaptability to specific business needs. Feedback reflects positive outcomes such as increased customer satisfaction, reduced response times, and improved operational efficiency. Overall, Simply Contact is well-suited for organizations seeking reliable customer service solutions, particularly in tech-driven and service-oriented sectors.
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eCommerce Software Business services Information technology Financial services Education Arts, entertainment & music Retail Hospitality & leisure Human Resources IT Services Telecommunications Advertising & marketingWas this helpful?
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$1,000+$50 - $99 / hr10 - 49Serves Brisbane, AustraliaServices provided
40% Call Center Services60% Sales OutsourcingSee all 22 projectsVirtual Sales Limited is a distinguished provider of outbound call center and telemarketing services, specializing in lead generation and appointment setting. With over 90% of reviewers praising their timely delivery and industry expertise, they are noted for strong customer care services and impressive communication. Clients consistently appreciate their proactive project management and the significant impact on sales pipelines, with no significant areas for improvement highlighted.
2 of 4 reviews are 5 stars1 new review for Call Center Services services$10,000 – $49,000 avg. project costRead 4 Recent ReviewsReviewed 4 times in the past 6 months
Virtual Sales Limited has received positive feedback from clients over the past six months, highlighting their effective lead generation and appointment-setting services. Clients appreciate the professionalism and responsiveness of the team, noting improvements in lead quality and the establishment of a structured sales pipeline. The company's ability to adapt to client needs and provide valuable insights has been particularly praised, with one client emphasizing the seamless integration of Virtual Sales Limited into their team. Overall, the sentiment reflects satisfaction with the results and service quality.Was this helpful?
Industry Experience
Virtual Sales Limited has demonstrated expertise across various industries, including Advertising & Marketing, Business Services, Information Technology, Financial Services, and Telecommunications. Clients commend their organized project management, effective communication, and ability to integrate seamlessly with internal teams. The overall sentiment is highly positive, with specific strengths noted in lead generation and appointment setting. Industries such as IT and Financial Services particularly value their industry knowledge and responsiveness, making Virtual Sales Limited a suitable partner for businesses seeking to enhance their sales initiatives.
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Software IT Services Construction Financial services Consulting Supply Chain, Logistics, and Transport Business services Advertising & marketing Telecommunications Other industries Information technologyWas this helpful?
More responsive than most other service providers
Get in TouchVirtual Sales Limited is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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$1,000+$50 - $99 / hr10 - 49Banyo, Australia
Services provided
60% Call Center Services20% Direct Marketing20% Sales OutsourcingCall center company Imperatif Call Centre Partners was established in 2010. The agency specializes in Call Center Services and Direct Marketing.
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$1,000+< $25 / hr1,000 - 9,999Fortitude Valley, Australia
Services provided
100% Call Center ServicesLocated in Wellington, New Zealand and Wellington, New Zealand, Datacom is an answering service. They offer Call Center Services and were established in 1965.
Read moreSee All Locations (6)Fortitude Valley, Australia
501 Ann St Fortitude Valley
Fortitude Valley, Australia 4006151 - 200
61.7.3842.8888
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$250,000+$25 - $49 / hr1,000 - 9,999Brisbane City, Australia
Services provided
20% Call Center Services65% Customer Service Outsourcing15% Sales OutsourcingTSA Group, a Customer Service Outsourcing company, was launched in 1997. The firm provides Customer Service Outsourcing and Call Center Services.
Read moreSee All Locations (5)Brisbane City, Australia
69 Ann St
Brisbane City, Australia 4000301 - 400
61 7 3243 0501
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UndisclosedUndisclosed2 - 9Milton, Australia
Services provided
75% Call Center Services25% Business ConsultingBased in Milton, Australia, Com2 Communications is a telephone answering service. The team specializes in Call Center Services and Business Consulting.
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$1,000+$25 - $49 / hr50 - 249Brisbane City, Australia
Services provided
100% Call Center ServicesLaunched in 2008, Fonebox is a phone answering service. Located in Brisbane City, Australia, the team offers Call Center Services.
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Featured
What are Featured Providers?
$1,000+< $25 / hr250 - 999Serves Brisbane, AustraliaServices provided
50% Call Center Services20% Customer Service Outsourcing15% Back Office Outsourcing +1 service15% CRM Consulting and SISee all 15 projectsValoris Center is a company specializing in Contact Center Services, offering a comprehensive suite of solutions, including Inbound and Outbound Call Center, Customer Support Services, and Telemarketing Services. Reviews indicate a strong emphasis on punctuality, flexibility, and customer care, with over 85% client satisfaction ratings and notable mentions for their proactive and adaptable approach.
Reviews mention Efficient
Client feedback highlights Valoris Center's efficiency in delivering technical support services. They are praised for their flexibility in adapting to specific needs and for their proactive approach in addressing unplanned issues promptly. The regular calibration meetings and comprehensive reporting further emphasize their commitment to effective communication and service quality. However, concerns regarding high personnel turnover were noted as an area for improvement.-
Call Center Services for Digital Solutions Provider
4.5 Mar 3, 2023Valoris has always been a flexible partner, adapting to our needs, especially when we encountered peaks or distinctive demands regarding our service. They are proactive and deliver comprehensive reports; they react quickly whenever needed and efficiently deal with unplanned topics.
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7 of 9 Call Center Services reviews are 5 stars1 new review for Call Center Services in past 6 months$10,000 – $49,000 avg. project costRead 9 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center & Sales Services for FinTech Platform Co
5.0 — Valoris Center was hired by a fintech platform company to manage their outbound service and sales campaign. The team handled the client's welcome calls and encouraged customers to order a physical Read moreWas this helpful?
Industry Experience
Valoris Center demonstrates versatile expertise across several industries, notably Financial Services, Retail, eCommerce, and Automotive. Clients consistently commend their responsiveness, customer-centric approach, and timely project delivery. In Financial Services, Valoris excels in customer support and satisfaction, achieving high metrics like CSAT and SLA. Retail partners praise their proactive communication and flexibility, while in eCommerce, they efficiently engage customers through appointment-setting services. Overall, Valoris is well-suited for industries seeking robust customer service solutions.
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Other Industry Financial services eCommerce Business services Arts, entertainment & music Consumer Products Automotive Retail Other industriesWas this helpful?
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$1,000+< $25 / hr50 - 249Serves Brisbane, AustraliaServices provided
20% Call Center Services30% Back Office Outsourcing30% Customer Service Outsourcing +2 services10% AI Agents10% HR OutsourcingSee all 16 projectsAssistring LLC is a proficient provider of Call Center Services, specializing in both Inbound and Outbound Call Center operations, and Customer Support Services. Across reviews, 100% of clients commend their operational efficiency, professionalism, and alignment with company values. Notably, 80% of reviewers highlight their ability to enhance customer satisfaction and integrate seamlessly with existing business processes.
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlighted Assistring LLC's competitive pricing and excellent value for money, emphasizing that their services fit within budget while delivering superior results. One client noted, 'Good value for cost,' while another stated, 'Their professional agents are just great. I am happy with them.' Overall, the sentiment reflects strong satisfaction with the cost-effectiveness of their services, leading to improved customer satisfaction and operational efficiency across various projects.Was this helpful?
More responsive than most other service providers
Get in TouchAssistring LLC is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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$1,000 Best for 500 calls a month. $5,000 Best for 2500 calls a month. $10,000 Best for 5000 calls a month.View PackagesCustomer Support call
Our Customer Support Call package provides businesses with 24/7 professional customer service to handle inbound calls, inquiries, and order-taking. With a team of highly trained agents, we ensure your customers receive timely and effective support, enhancing their overall experience with your brand.Was this helpful?
$1,000+< $25 / hr50 - 249Serves Brisbane, AustraliaServices provided
25% Call Center Services30% Back Office Outsourcing25% Content Moderation Services +1 service20% Customer Service OutsourcingSee all 18 projectsTECHSPEED INC is a Call Center Services provider specializing in customer support services and data entry. Reviews highlight their exceptional project management, proactive communication, and capacity for scaling operations. They achieve high issue resolution rates and maintain timely deliverables, with 100% customer satisfaction reported. Approximately 90% of reviewers commend their adaptability and commitment to quality and efficiency.
Reviews mention Communicative
Overall, clients have expressed high satisfaction with TECHSPEED INC's communication. They consistently highlight the team's responsiveness, proactive updates, and ability to adapt to changing needs. One client noted their 'proactive communication and customer-first mindset,' while another emphasized their 'extremely transparent' communication style. Clients appreciated the timely responses to inquiries and the clarity in project management, contributing to a smooth collaboration. This level of effective communication has been cited as a key factor in the success of their projects.-
Transcription Services for Consumer Credit Reporting Agency
5.0 Dec 12, 2022TechSpeed recently completed a highly critical project for us in which the updated dispositions for active court records were collected in an effort to provide them quickly to our customers. We received batches of these updates for nearly 136,000 cases and TechSpeed was communicating delivery times every step of the way. We were able to ingest these updates much quicker than anticipated and our customers were extremely pleased with the turnaround time.
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Market Research & Outreach for Equipment Retailer
5.0 Nov 30, 2022We maintained weekly collaborative meetings to discuss productivity & were constantly discussing new potential processes to better production. Their extremely transparent whether it be good or bad, they were able to communicate immediately. Any change I threw at them, they handled with grace.
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Data Entry Services for M&A Advisory Firm
5.0 Jun 3, 2021The team is very familiar with Microsoft Excel, and they handled the data entry work well. We set up some checking points in the templates, and the team made their best to get checking points “OK” before submitting them to us. Sometimes, when we have urgent tasks, they could quickly priority their resources to accommodate the timeline. Also, the project manager is easy to communicate with and very hands-on for the whole process.
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Data Mining to Assess Global Pain Landscape
5.0 Feb 6, 2019Regarding communication, TechSpeed LLC responded almost instantly to every request we had. They created the deliverables very quickly. The workflow was effective and fast.
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Customer Service Outsourcing for Home Care Agency
5.0 Sep 29, 2025Their project management was highly effective. They had clear timelines, communicated updates regularly, and stayed on schedule. All deliverables were completed on time or ahead of deadline. They were also very responsive—any time I had a question or needed support, they got back to me quickly and made necessary adjustments without delay.
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2 of 2 Call Center Services reviews are 5 stars$10,000 – $49,000 avg. project costRead 2 ReviewsCall Center Services PROJECT HIGHLIGHT
Customer Service Outsourcing for Home Care Agency
5.0 — TECHSPEED INC provides data entry and call center services for a home care agency. The team handles data entry tasks, including renaming, splicing, and entering data. Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently note that TECHSPEED INC offers excellent value for money, with many explicitly stating that their pricing fits within budget and provides good cost-effectiveness. One client emphasized their 'good value for cost' and another highlighted their competitive pricing while delivering high-quality work. Overall, sentiment is positive, with clients expressing satisfaction regarding the balance of cost and the quality of service, often remarking on the company's responsiveness and reliability.Was this helpful?
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$1,000+< $25 / hr10 - 49Brisbane City, Australia
Services provided
25% Call Center Services25% Back Office Outsourcing25% Custom Software Development +1 service25% Document Digitization & ManagementAiran Australia Pty. Ltd. Is a custom software development firm. Located in Brisbane City, Australia, their team offers Custom Software Development and Call Center Services.
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$1,000+< $25 / hr50 - 249Brisbane City, Australia
Services provided
20% Call Center Services25% Back Office Outsourcing20% Finance & Accounting Outsourcing (FAO) +6 services10% Accounting10% Customer Service Outsourcing5% Direct Marketing5% HR Outsourcing3% Staffing2% RecruitingAffordable Staff is a Back Office Outsourcing company. Established in 2009, the agency provides Back Office Outsourcing and Call Center Services.
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$1,000+$25 - $49 / hr2 - 9Toowong, Australia
Services provided
25% Call Center Services50% Search Engine Optimization25% Sales OutsourcingPoint B Marketing is a SEO agency. Founded in 2015, the team provides Search Engine Optimization and Call Center Services.
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UndisclosedUndisclosed10 - 49Coorparoo, Australia
Services provided
70% CRM Consulting and SI30% Sales OutsourcingA1CRM is a CRM consulting and SI company. Founded in 2015, their team specializes in CRM consulting and SI and Sales Outsourcing.
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UndisclosedUndisclosed2 - 9Milton, Australia
Services provided
20% Advertising20% Content Marketing20% Social Media Marketing +4 services10% Sales Outsourcing10% Video Marketing10% Video Production10% Web DesignVisionary Digital Studios is an Advertising company. Based in Milton, Australia, the agency was launched in 2015. Their team offers Advertising and Social Media Marketing.
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UndisclosedUndisclosed2 - 9Brisbane City, Australia
Services provided
10% Content Marketing10% Conversion Optimization10% Digital Strategy +7 services10% Email Marketing10% Pay Per Click10% SMS Marketing10% Sales Outsourcing10% Search Engine Optimization10% Social Media Marketing10% Video MarketingSmall Digital Strategy company Argonyx Marketing, is located in Brisbane City, Australia. The team offers Digital Strategy and Social Media Marketing.
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UndisclosedUndisclosed50 - 249Ashmore, Australia
Services provided
50% Business Consulting50% Sales OutsourcingBusiness2sell is a Business Consulting and Sales Outsourcing company. In Ashmore, Australia, the team specializes in Business Consulting and Sales Outsourcing.
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$5,000+Undisclosed2 - 9Nirimba, Australia
Services provided
60% Call Center Services20% Direct Marketing10% Market Research +1 service10% Marketing StrategyVentureAscend, a small call center, is headquartered in Nirimba, Australia. The team provides Call Center Services and Direct Marketing.
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$1,000+$300+ / hr2 - 9Labrador, Australia
Services provided
20% Application Testing20% Branding20% Pay Per Click +2 services20% Sales Outsourcing20% Search Engine OptimizationWexpert, a small branding firm, is located in Labrador, Australia. The team specializes in Branding and Search Engine Optimization.
Read more -
UndisclosedUndisclosed10 - 49Bundall, Australia
Services provided
10% Call Center Services40% HR Consulting30% Accounting +2 services10% IT Managed Services10% Search Engine OptimizationProfitmaster BPO, Inc. Is a Clark Freeport Zone Clark Field, Philippines-based HR Consulting company. They focus on HR Consulting and Accounting.
Read moreSee All Locations (2)Bundall, Australia
Level 15, Corporate Centre One, 2 Corporate Court
Bundall, Australia 42172 - 5
+61 7 5680 7878
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UndisclosedUndisclosed10 - 49Burleigh Heads, Australia
Services provided
15% Call Center Services20% Back Office Outsourcing20% Social Media Marketing +5 services15% Accounting10% Customer Service Outsourcing10% Finance & Accounting Outsourcing (FAO)5% Mobile App Development5% Web DesignOutsourced HR Solution is a small Burleigh Heads, Australia-based Back Office Outsourcing company. Their services include Back Office Outsourcing and Social Media Marketing.
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$1,000+$200 - $300 / hr10 - 49Kingscliff, Australia
Services provided
20% AI Consulting20% IT Managed Services20% Pay Per Click +2 services20% Sales Outsourcing20% Search Engine OptimizationSee all 1 projectsAt Tradie Web Guys, we help your trade business reach its goals by delivering high-quality leads and booked appointments through our unique sales and marketing system. Our customised digital
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$10,000+$150 - $199 / hr10 - 49Bogangar, Australia
Services provided
20% Advertising20% Ecommerce Marketing20% Pay Per Click +2 services20% Sales Outsourcing20% Social Media MarketingFounded in 2019, Gravitate Digital is a small Bogangar, Australia-based Advertising company. Their team offers Advertising and Social Media Marketing.
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$1,000+$25 - $49 / hr10 - 49Brisbane City, Australia
Services provided
80% Call Center Services20% Customer Service OutsourcingVirtual Reception is an answering service company. The agency is located in Sydney, Australia and Brisbane City, Australia. Their team offers Call Center Services and Customer Service Outsourcing.
Read moreSee All Locations (2)Brisbane City, Australia
Level 54, 111 Eagle Street
Brisbane City, Australia 4000Was this helpful?
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$1,000+$25 - $49 / hr10 - 49Brisbane City, Australia
Services provided
50% Call Center Services50% Back Office OutsourcingHeadquartered in Brisbane City, Australia, Virtual Office Brisbane is a small Back Office Outsourcing and call center. Their services include Back Office Outsourcing and Call Center Services.
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$1,000+$25 - $49 / hr50 - 249Brisbane City, Australia
Services provided
40% Call Center Services40% Back Office Outsourcing20% Digital StrategyMMTS is a Back Office Outsourcing company based in Brisbane City, Australia. They focus on Back Office Outsourcing and Call Center Services.
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Ability to Deliver considers three criteria:
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List of the Top 2 Brisbane Call Center Companies & Voice Services
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$1,000+Undisclosed2 - 9Brisbane City, Australia
Ability to deliver
26/40.016.2/20 Reviews6.1/10 Clients & Experience3.7/10 Market PresenceService focus
35% Sales Outsourcing65% Other -
Undisclosed$150 - $199 / hr10 - 49Taringa, Australia
Ability to deliver
20.2/40.016.2/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
10% Call Center Services90% Other -
$1,000+$50 - $99 / hr10 - 49Banyo, Australia
Ability to deliver
5.9/40.00/20 Reviews2.1/10 Clients & Experience3.9/10 Market PresenceService focus
60% Call Center Services20% Sales Outsourcing20% Other -
$1,000+< $25 / hr1,000 - 9,999Fortitude Valley, Australia
Ability to deliver
4.4/40.00/20 Reviews0/10 Clients & Experience4.4/10 Market PresenceService focus
100% Call Center Services -
$250,000+$25 - $49 / hr1,000 - 9,999Brisbane City, Australia
Ability to deliver
4.2/40.00/20 Reviews0/10 Clients & Experience4.2/10 Market PresenceService focus
20% Call Center Services15% Sales Outsourcing65% Other -
UndisclosedUndisclosed2 - 9Milton, Australia
Ability to deliver
4.1/40.00/20 Reviews0/10 Clients & Experience4.1/10 Market PresenceService focus
75% Call Center Services25% Other -
$1,000+$25 - $49 / hr50 - 249Brisbane City, Australia
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
100% Call Center Services -
$1,000+< $25 / hr10 - 49Brisbane City, Australia
Ability to deliver
4/40.00/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
25% Call Center Services75% Other -
$1,000+< $25 / hr50 - 249Brisbane City, Australia
Ability to deliver
4/40.00/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
20% Call Center Services80% Other -
$1,000+$25 - $49 / hr2 - 9Toowong, Australia
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
25% Call Center Services25% Sales Outsourcing50% Other -
UndisclosedUndisclosed10 - 49Coorparoo, Australia
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
30% Sales Outsourcing70% Other -
UndisclosedUndisclosed2 - 9Milton, Australia
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
10% Sales Outsourcing90% Other -
UndisclosedUndisclosed2 - 9Brisbane City, Australia
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
10% Sales Outsourcing90% Other -
UndisclosedUndisclosed50 - 249Ashmore, Australia
Ability to deliver
4.2/40.00/20 Reviews0/10 Clients & Experience4.2/10 Market PresenceService focus
50% Sales Outsourcing50% Other -
$5,000+Undisclosed2 - 9Nirimba, Australia
Ability to deliver
3/40.00/20 Reviews0/10 Clients & Experience3/10 Market PresenceService focus
60% Call Center Services40% Other -
$1,000+$300+ / hr2 - 9Labrador, Australia
Ability to deliver
3.4/40.00/20 Reviews0/10 Clients & Experience3.4/10 Market PresenceService focus
20% Sales Outsourcing80% Other -
UndisclosedUndisclosed10 - 49Bundall, Australia
Ability to deliver
4.1/40.00/20 Reviews0/10 Clients & Experience4.1/10 Market PresenceService focus
10% Call Center Services90% Other
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