Top Call Center Services & Voice Services in Brisbane
22 Companies
List of the Top Brisbane Call Center Companies & Voice Services
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Featured
What are Featured Providers?
$1,000+< $25 / hr1,000 - 9,999Serves Brisbane, AustraliaServices provided
20% Call Center Services25% Customer Service Outsourcing15% Back Office Outsourcing +4 services10% Content Moderation Services10% Data Annotation Services10% Finance & Accounting Outsourcing (FAO)10% Sales OutsourcingSee all 28 projectsHugo Inc. | Top CX Provider is a distinguished company specializing in Contact Center Services, offering comprehensive Customer Support Services across various channels such as email, chat, and phone. The client reviews highlight their adaptability and efficiency, with 100% positive feedback on their seamless integration and ability to enhance customer engagement capabilities, resulting in impressive metrics like a 99.8% accuracy in order processing and fulfillment.
Reviews mention Adaptable
Clients consistently highlight Hugo's remarkable adaptability as a key strength. One client noted their 'remarkable adaptability and robust quality control processes' which supported market expansion, while another emphasized their 'flexibility' in scaling operations quickly without bureaucratic hurdles. Additionally, the ability to efficiently manage diverse tasks and rapidly respond to evolving needs was commended, underscoring an overall positive sentiment regarding their adaptability across various projects.-
Back Office Outsourcing for E-Commerce Co
5.0 Sep 24, 2024Their adaptability and robust quality control processes have been crucial in supporting our market expansion and maintaining high compliance standards. They've improved our back-office efficiency and compliance standards while demonstrating remarkable adaptability as we've expanded. Hugo's ability to scale their services to match our growth without compromising quality has been crucial to our success.
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Call Center Services for Gaming Company
5.0 Aug 17, 2023The team at Hugo was not only professional but also incredibly easy and fun to work with. Their approachability, responsiveness, enthusiasm, and willingness to adapt to our needs created a collaborative atmosphere that fostered creativity and productivity. It felt like we were working alongside a team that genuinely cared about the success of our project.
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CX Outsourcing for Financial Services Firm
5.0 Apr 25, 2025Hugo's project management has been great! They moved from contract signing to pilot launch in 1 week, demonstrating remarkable efficiency. Our communication flows seamlessly through Slack with weekly calibration calls keeping everything on track. Their reporting provides clear, actionable insights, and the team's agility allows them to quickly adapt to our evolving needs.
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CX Outsourcing for Financial Services Firm
5.0 Apr 25, 2025Their flexibility has also been a game-changer for our business; when we need to scale quickly, they make it happen without the red tape I've encountered with other BPO partners. I've been pleasantly surprised by the stability of our Africa-based team – after experiencing high turnover with Philippines BPOs, it's refreshing to work with many of the same faces since day one. Their flexibility has also been a game-changer for our business.
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3 of 3 Call Center Services reviews are 5 stars$50,000 – $199,999 avg. project costRead 3 ReviewsCall Center Services PROJECT HIGHLIGHT
Back Office Outsourcing for E-Commerce Co
5.0 — Hugo provides back-office outsourcing for an e-commerce company. The team has handled the client's back-office tasks, managed communications and relationships with retailers' networks, and vetted Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently commend the company for its exceptional value for money, highlighting that Hugo offers high-quality services at competitive rates. One client noted, 'Good value for cost,' while another emphasized their 'ability to scale services without compromising quality.' Many reviews reflect satisfaction with cost reductions and enhanced operational efficiency, with one client praising an '80% improvement in efficiency' compared to in-house hiring. Overall, the sentiment is overwhelmingly positive, indicating that clients perceive Hugo as a cost-effective partner.Was this helpful?
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$5,000+< $25 / hr1,000 - 9,999Serves Brisbane, AustraliaServices provided
20% Call Center Services60% Customer Service Outsourcing20% Back Office OutsourcingSee all 46 projectsHelpware is a specialized provider of customer care services, offering expertise in both inbound and outbound call center operations. The company consistently receives high praise for its ability to customize solutions, leading to seamless integration with clients' needs. Approximately 80% of reviewers highlight Helpware's proactive approach and strong project management skills, while 90% emphasize its cultural and operational alignment with client goals, reflecting an overall positive reception.
Reviews mention Timely
Overall, client feedback reflects a highly positive sentiment regarding Helpware's timeliness. Clients noted that Helpware consistently delivers projects on time and communicates effectively. For instance, one client stated, "They completed every project on time and without critical errors," while another praised their "quick turnaround time to make changes". Additionally, feedback highlighted the proactive communication and collaborative approach of Helpware's management team, reinforcing their reputation for reliability and efficiency.-
Customer Support Services for Grocery Delivery Company
5.0 May 1, 2023On point and timely. Near seamless. The leadership team has taken our current processes, learned them quickly, and trained the new teammates. Leadership provides additional up-training when needed, and they’re open to weekly meetings with our core leadership team to make sure we align on any changes in workflow.
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Centralization Process & Outsourcing Svcs for Treatment Firm
5.0 Aug 18, 2021Their communication skills are outstanding, and their project management process is good. Above all, they meet their deadlines.
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Call Center Services for Online Store Platform
5.0 Dec 17, 2020The turnaround time to make changes. When we needed a schedule adjusted, they are very quick to make the change in a way that benefits everyone and causes no disruptions.
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Office Support Resources for Hiring Company
5.0 Oct 6, 2018They provide strong communication over email, Slack, and Zoom. They complete tasks quickly and effectively, and their off-site status hasn't caused any problems.
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Staff Aug & Back Office Outsourcing for Cybersecurity Co
5.0 May 13, 2025All project management was better than expected, delivering training and outcomes on time and at budget (or less). Communications were proactive and collaborative.
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Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Helpware is consistently praised for delivering strong value for money, with clients noting that their pricing aligns well with the quality of service provided. For instance, a customer support manager highlighted that Helpware's pricing fit their budget while offering great value, leading to improved customer satisfaction scores. Another client mentioned their investment of $18,000 monthly for six employees, emphasizing the cost-effectiveness and successful outcomes achieved. Overall, clients feel that Helpware offers exceptional service relative to the costs incurred.Was this helpful?
More responsive than most other service providers
Get in TouchHelpware CX is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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$5,000+< $25 / hr1,000 - 9,999Serves Brisbane, AustraliaServices provided
30% Call Center Services30% Customer Service Outsourcing10% Back Office Outsourcing +3 services10% Finance & Accounting Outsourcing (FAO)10% IT Staff Augmentation10% Sales OutsourcingSee all 9 projectsSelect VoiceCom is a provider of Contact Center Services, specializing in customer support, telephonic support, and telemarketing services. Reviews indicate a strong cultural fit with clients, highlighted by impressive communication and project management skills. Notably, Select VoiceCom achieved a 35% increase in customer satisfaction and a 25% boost in sales conversions. Positive feedback predominates, with no significant areas for improvement highlighted by clients.
0 of 1 reviews is 5 stars$10,000 – $49,000 avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
In recent reviews, Select VoiceCom has been praised for their exceptional organization and communication, with clients noting their responsiveness within 24 hours. A Chief People Officer highlighted their ability to source and hire talented individuals aligned with company values, emphasizing a personalized approach and openness to change. Overall sentiment reflects high satisfaction, with no significant areas for improvement mentioned by clients over the last six months.Was this helpful?
2 of 4 Call Center Services reviews are 5 stars$200,000 – $999,999 avg. project costRead 4 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Services for Third-Party Management Company
4.5 — Select VoiceCom provides call center services for a third-party management company. The team handles customer calls and supports the client's internal call center. Read moreWas this helpful?
Industry Experience
Select VoiceCom exhibits strong capabilities across various industries, including Media, Business Services, Advertising & Marketing, Pharmaceuticals, Financial Services, and Legal. Clients commend their reliability, project management, and the ability to deliver measurable results, such as increased sales and improved customer service. Overall, feedback suggests a positive sentiment, particularly in the Financial Services and Legal sectors, where their attention to quality and client needs is highlighted as a key strength.
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Media Business services Advertising & marketing Pharmaceuticals Other industries Legal Financial servicesWas this helpful?
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$1,000+Undisclosed2 - 9Brisbane City, Australia
Services provided
40% Demand Generation Marketing35% Sales Outsourcing15% Social Media Marketing +1 service10% Direct MarketingSee all 3 projectsB2B Leads is a lead generation company specializing in creating targeted LinkedIn outreach campaigns. Overall, 100% of the feedback is positive, with clients highlighting their excellent project management, tailored communication, and effective lead generation strategies. Approximately 67% of reviewers appreciated the cultural fit and value for cost.
Reviews mention Communicative
Clients have consistently praised B2B Leads for their exceptional communication skills. One client highlighted that their communication was excellent, keeping them updated and providing timely follow-ups. Additionally, the tailored messaging approach was noted as impressive, with no 'salesy' tactics used. Overall, the sentiment regarding their communicative effectiveness is highly positive, reflecting a strong alignment with client needs and preferences.-
Digital Marketing for HR Consulting Company
5.0 Sep 5, 2023Their communication was excellent, and they kept me up to date all of the time, let me know when I needed to follow up on responses, gave me a great excel sheet to track all of my progress. Communication approach, they were not 'salesy' with their script drafting and the messaging was perfectly tailored to my business and style.
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See All Locations (2)Brisbane City, Australia
71 Eagle Street
Brisbane City, Australia 40002 - 5
0400540620
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Review Rating from Clients
5.0/5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
In Brisbane, B2B Leads is recognized for their efficient lead generation and sales growth support for consulting firms. Clients highlight their top-tier project management, automation, and personalized service, consistently achieving targeted leads and sales, making them a reliable partner for business development.Read Local ReviewsWas this helpful?
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Undisclosed$150 - $199 / hr10 - 49Taringa, Australia
Services provided
10% Call Center Services50% IT Managed Services20% IT Strategy Consulting +2 services10% Cloud Consulting & SI10% CybersecuritySee all 1 projectsManaged Solutions offers comprehensive IT services, including computer procurement, software management, and off-site backup and server maintenance. Reviews highlight their exceptional service quality, rapid response times, and specialized expertise in computers. Clients appreciate their professional approach and ability to resolve issues efficiently, even under tight deadlines.
Industry Experience
Managed Solutions has demonstrated significant expertise primarily in the business services sector, particularly for CPA firms. Clients have praised their exceptional IT management, quick response times, and specialized knowledge, leading to minimal infrastructure issues and cost savings. The overall sentiment is highly positive, indicating that Managed Solutions is a reliable partner for businesses seeking comprehensive IT solutions, particularly in finance-related industries.
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Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients express high satisfaction with Managed Solutions' cost-effectiveness and value for money. One long-term client noted spending $30,000–$40,000 annually and emphasized that their investment has been 'entirely worth the money' due to excellent service and quick response times. The firm's specialization was highlighted as a significant advantage over competitors, contributing to a reliable infrastructure and minimal issues. Overall, clients feel they receive exceptional value relative to their investment.Was this helpful?
See All Locations (2)Taringa, Australia
7/180 Moggill Rd
Taringa, Australia 406816 - 20
1300626765
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Featured
What are Featured Providers?
$1,000+< $25 / hr250 - 999Serves Brisbane, AustraliaServices provided
30% Call Center Services40% Back Office Outsourcing30% Customer Service OutsourcingSee all 11 projectsHelpSquad is a provider of comprehensive Customer Support Services, specializing in Contact Center Services, including inbound and outbound call handling and chat support. Their reviews highlight exceptional communication, timely project management, and customized solutions, with 100% of reviewers noting their responsiveness and technical depth, and 86% emphasizing the company's cost-effectiveness and cultural alignment.
Reviews mention Easy to work with
Clients consistently express that HelpSquad is exceptionally easy to work with, demonstrating a willingness to adapt quickly to changing needs. One client noted their impressive responsiveness, stating they are 'very timely and great to work with.' Another highlighted HelpSquad's readiness to implement changes with 'little to no delay.' Overall, the sentiment reflects a strong satisfaction with their collaborative approach and effective communication.-
Customer Service Outsourcing for Medical Company
5.0 Aug 1, 2024HelpSquad is very timely and great to work with. I highly recommend them. HelpSquad is very easy to work with and always willing to make changes on the fly with little to no delay.
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Live Chat Support Services for Consumer Products Company
5.0 Jul 30, 2024The HelpSquad team was very responsive and always willing to work with us on bettering the chat experience. Their responsiveness is impressive.
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1 of 1 reviews is 5 stars1 new review for Call Center Services services$50,000 – $199,999 avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
Recent reviews of HelpSquad reflect a highly positive sentiment, emphasizing exceptional communication and efficient service delivery. A client from Vello Property Management noted a 25% increase in guest communication hours and a 33% reduction in labor costs within three months. They praised HelpSquad for their timely task completion and responsiveness to feedback, highlighting the team's commitment to quality and alignment with client values.Was this helpful?
Industry Experience
HelpSquad has demonstrated strong expertise across various industries, including Real Estate, Advertising & Marketing, Medical, Manufacturing, and Education. Clients noted exceptional communication and timely project delivery, leading to significant improvements in customer service efficiency, lead generation, and operational cost savings. Overall sentiment is positive, highlighting HelpSquad's adaptability and responsiveness, making them a suitable partner for businesses seeking comprehensive customer support solutions.
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Real estate Education Pharmaceuticals Advertising & marketing Medical Consumer Products Manufacturing Business services Software Supply Chain, Logistics, and Transport HealthcareWas this helpful?
More responsive than most other service providers
Get in TouchHelpSquad is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
$1,000+< $25 / hr1,000 - 9,999Serves Brisbane, AustraliaServices provided
40% Call Center Services30% Back Office Outsourcing30% Customer Service OutsourcingSee all 10 projectsSix Eleven Global Services is a customer support services provider specializing in call handling and customer service operations. The company has garnered positive feedback, with reviewers highlighting their exceptional responsiveness and alignment with company values. A significant 100% of reviewers commend their swift one-hour response times and the cultural fit, without any noted areas for improvement.
Reviews mention Exceptional performance
Clients have consistently praised Six Eleven Global Services for their exceptional performance, highlighting their impressive one-hour response time and urgent task management. One client noted their great cultural fit and alignment with company values, stating, '611 is very responsive and respond with urgency in any task they perform.' Overall, the sentiment reflects a strong endorsement of their effectiveness and reliability, with no identified areas for improvement.-
Customer & Ticket Support Services for Beauty Tech Company
5.0 Mar 17, 2023611 is very responsive and respond with urgency in any task they perform. Highly recommend. I'm impressed with their ability to stand out in an industry that usually blends in with one another.
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Industry Experience
Six Eleven Global Services has demonstrated strengths in various industries, including Advertising & Marketing, Logistics & Supply Chain, Beauty & Cosmetics, Telecommunications, Consulting, and Wellness & Fitness. Clients praised their effective communication, high-quality service, and responsiveness. They excelled in providing customer support and managing projects with impressive accuracy, particularly in Logistics and Telecommunications where they ensured operational efficiency. Overall, they are a strong fit for companies seeking reliable outsourcing solutions in these sectors.
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Logistics & Supply Chain Advertising & marketing Beauty & Cosmetics Telecommunications Consulting Wellness & FitnessWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally express satisfaction with the cost-effectiveness and value for money provided by Six Eleven Global Services. Feedback highlights that their pricing aligns with client budgets while delivering high-quality services. One client noted, 'Pricing fits our budget; good value for cost,' while another emphasized, 'They provide excellent support' and maintain project accuracy over 95%. Overall, the sentiment reflects that clients perceive Six Eleven as a reliable partner that balances quality and affordability.Was this helpful?
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$1,000+< $25 / hr1,000 - 9,999Serves Brisbane, AustraliaServices provided
25% Call Center Services35% Customer Service Outsourcing20% AI Agents +2 services15% Back Office Outsourcing5% Data Annotation ServicesSee all 81 projectsSupportYourApp is a premier provider of Contact Center Services, specializing in Customer Support Services, including Inbound and Outbound Call Center operations. The company is consistently praised for its high responsiveness, flexibility, and the ability to deliver 24/7 telephonic support. Across reviews, SupportYourApp receives positive feedback for its professionalism and commitment to efficient call handling, with no major areas for improvement noted by 100% of reviewers.
Reviews mention Team players
The overall sentiment regarding SupportYourApp as team players is highly positive. Clients consistently highlight their adaptability and integration into existing processes. For instance, one executive noted the team's immediate responsiveness and integral role in their success, stating, "The Team/Team Lead and Delivery Manager are now an absolutely integral part of our team." Another client emphasized their agents as being "an organic part of our team," showcasing their seamless collaboration and commitment to continuous improvement.-
Business Services for Software Company
5.0 Jan 3, 2023How they are always able to extend our team with the right people.
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Call Center Services for Transportation Service Provider
5.0 Sep 28, 2022The Team/Team Lead and Delivery Manager are now an absolutely integral part of our team and are a major part of our Success. The team understands this and is constantly giving me and our managers feedback which then allows us to pivot and adjust.
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Customer Support for Computer Software Company
5.0 May 28, 2021We do not see SupportYourApp as an outsourced provider. They have very quickly become an organic part of our team. We have established an efficient process of communication via email and Slack, and fully trust both our account manager and agents.
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29 of 32 Call Center Services reviews are 5 stars1 new review for Call Center Services in past 6 months$50,000 – $199,999 avg. project costRead 32 ReviewsCall Center Services PROJECT HIGHLIGHT
Technical Support for Analytics Platform
5.0 — SupportYourApp provides ongoing L2 and L3 phone and email technical support for an analytics platform. Read moreWas this helpful?
More responsive than most other service providers
Get in TouchSupportYourApp is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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United States (25) Ukraine (7) Israel (6) England (4) Netherlands (3) Czech Republic (2) Denmark (2) Sweden (2) Germany (2) Luxembourg (1) Norway (1) Italy (1) Austria (1) Malta (1) Greece (1) New Zealand (1) Ireland (1) Poland (1) Russia (1) France (1) Switzerland (1) Costa Rica (1) Canada (1) Bahamas (1)Was this helpful?
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$1,000+$100 - $149 / hr50 - 249Banyo, Australia
Services provided
80% Call Center Services5% Direct Marketing5% Market Research +2 services5% Other Marketing5% Social Media MarketingImperatif Call Centre Partners, an answering service, is in Banyo, Australia. The team focuses on Call Center Services and Direct Marketing.
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$250,000+$25 - $49 / hr1,000 - 9,999Brisbane City, Australia
Services provided
20% Call Center Services65% Customer Service Outsourcing15% Sales OutsourcingTSA Group, a Customer Service Outsourcing company, was launched in 1997. The firm provides Customer Service Outsourcing and Call Center Services.
Read moreSee All Locations (5)Brisbane City, Australia
69 Ann St
Brisbane City, Australia 4000301 - 400
61 7 3243 0501
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$1,000+< $25 / hr1,000 - 9,999Fortitude Valley, Australia
Services provided
100% Call Center ServicesLocated in Wellington, New Zealand and Wellington, New Zealand, Datacom is an answering service. They offer Call Center Services and were established in 1965.
Read moreSee All Locations (6)Fortitude Valley, Australia
501 Ann St Fortitude Valley
Fortitude Valley, Australia 4006151 - 200
61.7.3842.8888
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UndisclosedUndisclosed2 - 9Milton, Australia
Services provided
75% Call Center Services25% Business ConsultingBased in Milton, Australia, Com2 Communications is a telephone answering service. The team specializes in Call Center Services and Business Consulting.
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$1,000+$25 - $49 / hr50 - 249Brisbane City, Australia
Services provided
100% Call Center ServicesLaunched in 2008, Fonebox is a phone answering service. Located in Brisbane City, Australia, the team offers Call Center Services.
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Featured
What are Featured Providers?
$1,000+< $25 / hr250 - 999Serves Brisbane, AustraliaServices provided
35% Call Center Services55% Customer Service Outsourcing10% Back Office OutsourcingSee all 26 projectsSimply Contact is a professional contact center services company specializing in inbound and outbound call handling, customer support services, and telephonic support across various languages and channels. Reviews indicate a remarkable satisfaction rate, with over 95% of feedback being positive, highlighting their efficiency, adaptability, and exceptional customer care services. Notably, Simply Contact achieved a 30-45% increase in customer satisfaction scores for multiple clients.
Industry Experience
Simply Contact has demonstrated expertise across multiple industries, including Information Technology, Financial Services, Software, Education, Advertising & Marketing, and Retail. Clients consistently highlight their strengths in providing efficient customer support, adaptability, and multilingual services. Positive feedback reflects enhanced customer satisfaction, increased resolution speeds, and tailored solutions across sectors. Overall sentiment is particularly favorable within IT and Software, indicating a strong fit for businesses seeking reliable customer service and support.
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Software Information technology Financial services Education Advertising & marketing IT Services Arts, entertainment & music Retail Hospitality & leisure Human Resources Business services TelecommunicationsWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Overall, feedback regarding Simply Contact's cost and value for money is largely positive. Clients frequently noted that their pricing fits within budget constraints while delivering high-quality service. For instance, a marketing manager highlighted 'good value for cost,' and a CEO mentioned that Simply Contact 'met our expectations' regarding pricing strategies. However, some reviews suggested room for improvement in their pricing strategy. Overall, clients find them reliable and responsive, making them a cost-effective choice for customer support solutions.Was this helpful?
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$1,000+$25 - $49 / hr50 - 249Serves Brisbane, AustraliaServices provided
40% Call Center Services40% CRM Consulting and SI10% Back Office Outsourcing +1 service10% Customer Service OutsourcingSee all 6 projectsSignifico is a dedicated provider of Contact Center Services, specializing in Inbound Call Center and Customer Support Services. Their clients, including those in the automotive and oil industries, consistently praise them for their timeliness, adaptability, and outstanding customer care, resulting in increased customer satisfaction and reduced wait times. Approximately 100% of reviewers highlight their impressive responsiveness and alignment with client needs.
Reviews mention Great team
Client feedback consistently highlights Significo as a 'great team' characterized by their expertise, passion, and strong cultural alignment. One client noted their readiness and proactive approach, stating they are 'truly masters of their craft.' The team effectively increased customer satisfaction and resolved inquiries efficiently, demonstrating a commitment to client needs. Overall, the sentiment reflects high satisfaction with Significo's performance and dedication to delivering exceptional support.-
Customer Support Services for Car Dealer
5.0 Dec 6, 2023Significo was absolutely ready for the entire project. They take our every request into account and support it with their knowledge. They properly plan all work tasks in accordance with the work plan and program and report to us on the daily progress. They deliver everything up front with encouragement and motivation to get started. They are truly masters of their craft.
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3 of 3 Call Center Services reviews are 5 stars1 new review for Call Center Services in past 6 months$10,000 – $49,000 avg. project costRead 3 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Services for Automotive Services Company
5.0 — Significo provided digital marketing services for an automotive company. The team worked on e-mobility and after-sales marketing campaigns. Read moreWas this helpful?
Industry Experience
Significo has demonstrated expertise in the Automotive and Energy & Natural Resources industries. In the Automotive sector, clients have praised their effective customer support and ability to enhance customer satisfaction and sales. For Energy & Natural Resources, they excelled in providing seamless customer care, resulting in improved loyalty program engagement and customer satisfaction. Overall, the sentiment is highly positive, indicating a strong alignment with client values and a commitment to excellence across both industries.
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Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight Significo's competitive pricing and strong value for money. One client noted that the pricing 'fit our budget' and emphasized 'good value for cost,' while another remarked on their 'great culture fit' and alignment of company values. Overall, feedback suggests that Significo delivers effective solutions without compromising quality, leading to increased customer satisfaction and operational efficiency.Was this helpful?
$1,000+< $25 / hr250 - 999Serves Brisbane, AustraliaServices provided
50% Call Center Services20% Customer Service Outsourcing15% Back Office Outsourcing +1 service15% CRM Consulting and SISee all 14 projectsValoris Center is a company specializing in Contact Center Services, offering a comprehensive suite of solutions, including Inbound and Outbound Call Center, Customer Support Services, and Telemarketing Services. Reviews indicate a strong emphasis on punctuality, flexibility, and customer care, with over 85% client satisfaction ratings and notable mentions for their proactive and adaptable approach.
7 of 9 Call Center Services reviews are 5 stars2 new reviews for Call Center Services in past 6 months$10,000 – $49,000 avg. project costRead 9 ReviewsCall Center Services PROJECT HIGHLIGHT
Customer Service Outsourcing for Freight Transportation Co
5.0 — Valoris Center provides customer support services for a freight transportation company. The team assists the client's customers and resolves their main issues and requests. Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight Valoris Center's competitive pricing and strong value for money. Feedback indicates that their pricing aligns well with project budgets, with one client noting 'pricing fit our budget' and another emphasizing 'good value for cost.' Overall sentiment reflects satisfaction with cost-effectiveness, alongside high service quality, suggesting that clients perceive Valoris Center as a reliable and economical partner for their customer support needs.Was this helpful?
More responsive than most other service providers
Get in TouchValoris Center is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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$1,000+< $25 / hr10 - 49Brisbane City, Australia
Services provided
25% Call Center Services25% Back Office Outsourcing25% Custom Software Development +1 service25% Document Digitization & ManagementAiran Australia Pty. Ltd. Is a custom software development firm. Located in Brisbane City, Australia, their team offers Custom Software Development and Call Center Services.
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$1,000+< $25 / hr50 - 249Brisbane City, Australia
Services provided
20% Call Center Services25% Back Office Outsourcing20% Finance & Accounting Outsourcing (FAO) +6 services10% Accounting10% Customer Service Outsourcing5% Direct Marketing5% HR Outsourcing3% Staffing2% RecruitingAffordable Staff is a Back Office Outsourcing company. Established in 2009, the agency provides Back Office Outsourcing and Call Center Services.
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Featured
What are Featured Providers?
$1,000+< $25 / hr50 - 249Serves Brisbane, AustraliaServices provided
10% Call Center Services80% Sales Outsourcing10% Email MarketingSee all 64 projectsA-SALES AB is a specialized company offering outbound Contact Center Services with a focus on generating qualified sales leads through multi-channel campaigns. Their reviews reveal a consistent delivery of project objectives, with clients highlighting their precision in targeting, proactive project management, and effective communication. Approximately 90% of reviewers commend their ability to understand nuanced market needs and tailor outreach accordingly, contributing to a steady increase in business opportunities.
Reviews mention Results-oriented
The reviews reflect a strong results-oriented sentiment towards A-SALES AB, with clients praising their ability to achieve measurable outcomes. One client noted, "A-Sales makes sure we're always on target with KPIs," emphasizing their commitment to delivering 10 qualified sales meetings per month. Another client highlighted their strategic advice, stating, "They take the time to understand our goals and objectives for a project," which led to significant growth in their client base. Overall, clients expressed high satisfaction with the results and responsiveness of the team.-
Lead Generation Services for Recruitment Firm
5.0 Mar 30, 2024The A-Sales team has been an incredible help in streamlining all the stages of our sales pipeline. Since using their services, our client base has grown significantly. Their strategic advice gave us fantastic results.
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Lead Gen & Appointment Setting for Video Solutions Company
5.0 Mar 29, 2024Got A-Sales on board for sales development and appointment setting; their impact was tangible. They instigated engaged conversations with prospective leads, which led to a significant uptick in our conversion rates. More contracts were signed, revenues rose & sales funnel looked healthier than ever before!!
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Lead Generation & Email Outreach Campaigns for HR Agency
5.0 Mar 11, 2024The primary measurable outcome was calls booked with a steady flow of QUALIFIED new leads, that had actual interest in buying our services. Their ability to understand information, get to know our product, and quickly find qualified leads stands out. Also, if any issues arise, they fix them before I even can bring them up in the weekly meetings!
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Call Center Services for Advertising & Marketing Company
5.0 Jun 11, 2025A-Sales makes sure we're always on target with KPIs. In this case, that's 10 qualified sales meetings per month. The quality is great, and we have a few contracts out right now which are very close to signing.
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Cold Email Outreach Services for HR Company
5.0 Mar 3, 2024Qualified Sales meetings - and A-SALES Really overdelivered. I think in the first day of launch we got 3 meetings? (Keep in mind we're a recruiting company). The fact that they really are results-oriented, they didn't just make sure we 'got meetings' they helped us in other areas to also ensure we were making a positive ROI working with them.
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Industry Experience
A-SALES AB has garnered positive feedback across various industries including business services, advertising and marketing, healthcare, and information technology. Clients commend their expertise in lead generation, appointment setting, and tailored outreach strategies, resulting in a consistent flow of qualified meetings. The overall sentiment reflects satisfaction with their project management and responsiveness. Notably, they excel in adapting messaging to align with specific market needs, making them a strong partner for companies in sectors such as healthcare, IT, and digital marketing.
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Construction Consumer Products Government Manufacturing Information technology Financial services Education Healthcare Software Supply Chain, Logistics, and Transport Human Resources Advertising & marketing IT Services Consulting Business servicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight A-Sales AB's strong value for money, noting that their pricing aligns well with project budgets. For instance, one client emphasized the 'good value for cost,' while another appreciated their 'high-quality leads' that resulted in significant ROI. Overall, the sentiment is positive, with many stating that the investment led to a steady flow of qualified meetings and successful outreach campaigns, reinforcing the perception of cost-effectiveness and satisfactory outcomes.Was this helpful?
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$1,000+< $25 / hr50 - 249Serves Brisbane, AustraliaServices provided
40% Call Center Services45% Customer Service Outsourcing15% Back Office OutsourcingSee all 16 projectsAssistring LLC is a proficient provider of Call Center Services, specializing in both Inbound and Outbound Call Center operations, and Customer Support Services. Across reviews, 100% of clients commend their operational efficiency, professionalism, and alignment with company values. Notably, 80% of reviewers highlight their ability to enhance customer satisfaction and integrate seamlessly with existing business processes.
2 of 2 reviews are 5 stars1 new review for Call Center Services services$10,000 – $49,000 avg. project costRead 2 Recent ReviewsReviewed 2 times in the past 6 months
Recent reviews for Assistring LLC highlight their exceptional operational efficiency and customer service capabilities. A Director from Media Markt praised their seamless multichannel support and improved sales performance, while the Marketing Director at Royal Nawaab noted a significant reduction in call drop rates from 40% to under 3%. Both clients emphasized Assistring's strong communication and commitment to meeting needs, underscoring their reliability as a strategic partner.Was this helpful?
10 of 11 Call Center Services reviews are 5 stars1 new review for Call Center Services in past 6 months$10,000 – $49,000 avg. project costRead 11 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Services for Utility Company
5.0 — Assistring LLC provided a utility company's customer service and call center operations support. The team managed incoming customer inquiries, offered technical support, and handled complaints. Read moreWas this helpful?
Industry Experience
Assistring LLC has demonstrated strong expertise in various industries including Retail, Real Estate, Utilities, Insurance, Hospitality, and Consumer Products. Clients have consistently praised their effective multichannel customer service capabilities, improved operational efficiency, and impact on customer satisfaction ratings across these sectors. Particularly in Retail, they have enhanced sales performance and customer experience, while in Utilities and Insurance, they have effectively managed customer inquiries and support. Overall sentiment indicates high satisfaction and a reliable partnership across all industries.
Read All ReviewsSelect Industry to see insights
Retail Real estate Utilities Insurance Consumer products & services Hospitality & leisureWas this helpful?
More responsive than most other service providers
Get in TouchAssistring LLC is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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$1,000+$25 - $49 / hr2 - 9Toowong, Australia
Services provided
25% Call Center Services50% Search Engine Optimization25% Sales OutsourcingPoint B Marketing is a SEO agency. Founded in 2015, the team provides Search Engine Optimization and Call Center Services.
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UndisclosedUndisclosed10 - 49Coorparoo, Australia
Services provided
70% CRM Consulting and SI30% Sales OutsourcingA1CRM is a CRM consulting and SI company. Founded in 2015, their team specializes in CRM consulting and SI and Sales Outsourcing.
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UndisclosedUndisclosed2 - 9Milton, Australia
Services provided
20% Advertising20% Content Marketing20% Social Media Marketing +4 services10% Sales Outsourcing10% Video Marketing10% Video Production10% Web DesignVisionary Digital Studios is an Advertising company. Based in Milton, Australia, the agency was launched in 2015. Their team offers Advertising and Social Media Marketing.
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UndisclosedUndisclosed2 - 9Brisbane City, Australia
Services provided
10% Content Marketing10% Conversion Optimization10% Digital Strategy +7 services10% Email Marketing10% Pay Per Click10% SMS Marketing10% Sales Outsourcing10% Search Engine Optimization10% Social Media Marketing10% Video MarketingSmall Digital Strategy company Argonyx Marketing, is located in Brisbane City, Australia. The team offers Digital Strategy and Social Media Marketing.
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UndisclosedUndisclosed50 - 249Ashmore, Australia
Services provided
50% Business Consulting50% Sales OutsourcingBusiness2sell is a Business Consulting and Sales Outsourcing company. In Ashmore, Australia, the team specializes in Business Consulting and Sales Outsourcing.
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$1,000+$300+ / hr2 - 9Labrador, Australia
Services provided
20% Application Testing20% Branding20% Pay Per Click +2 services20% Sales Outsourcing20% Search Engine OptimizationWexpert, a small branding firm, is located in Labrador, Australia. The team specializes in Branding and Search Engine Optimization.
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UndisclosedUndisclosed10 - 49Bundall, Australia
Services provided
10% Call Center Services40% HR Consulting30% Accounting +2 services10% IT Managed Services10% Search Engine OptimizationProfitmaster BPO, Inc. Is a Clark Freeport Zone Clark Field, Philippines-based HR Consulting company. They focus on HR Consulting and Accounting.
Read moreSee All Locations (2)Bundall, Australia
Level 15, Corporate Centre One, 2 Corporate Court
Bundall, Australia 42172 - 5
+61 7 5680 7878
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UndisclosedUndisclosed10 - 49Burleigh Heads, Australia
Services provided
15% Call Center Services20% Back Office Outsourcing20% Social Media Marketing +5 services15% Accounting10% Customer Service Outsourcing10% Finance & Accounting Outsourcing (FAO)5% Mobile App Development5% Web DesignOutsourced HR Solution is a small Burleigh Heads, Australia-based Back Office Outsourcing company. Their services include Back Office Outsourcing and Social Media Marketing.
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$1,000+$200 - $300 / hr10 - 49Kingscliff, Australia
Services provided
20% AI Consulting20% IT Managed Services20% Pay Per Click +2 services20% Sales Outsourcing20% Search Engine OptimizationSee all 1 projectsAt Tradie Web Guys, we help your trade business reach its goals by delivering high-quality leads and booked appointments through our unique sales and marketing system. Our customised digital
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$10,000+$150 - $199 / hr10 - 49Bogangar, Australia
Services provided
20% Advertising20% Ecommerce Marketing20% Pay Per Click +2 services20% Sales Outsourcing20% Social Media MarketingFounded in 2019, Gravitate Digital is a small Bogangar, Australia-based Advertising company. Their team offers Advertising and Social Media Marketing.
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$1,000+$25 - $49 / hr10 - 49Brisbane City, Australia
Services provided
80% Call Center Services20% Customer Service OutsourcingVirtual Reception is an answering service company. The agency is located in Sydney, Australia and Brisbane City, Australia. Their team offers Call Center Services and Customer Service Outsourcing.
Read moreSee All Locations (2)Brisbane City, Australia
Level 54, 111 Eagle Street
Brisbane City, Australia 4000Was this helpful?
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$1,000+$25 - $49 / hr10 - 49Brisbane City, Australia
Services provided
50% Call Center Services50% Back Office OutsourcingHeadquartered in Brisbane City, Australia, Virtual Office Brisbane is a small Back Office Outsourcing and call center. Their services include Back Office Outsourcing and Call Center Services.
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$1,000+$25 - $49 / hr50 - 249Brisbane City, Australia
Services provided
40% Call Center Services40% Back Office Outsourcing20% Digital StrategyMMTS is a Back Office Outsourcing company based in Brisbane City, Australia. They focus on Back Office Outsourcing and Call Center Services.
Read more
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Focus (x-axis)
Focus accounts for a company’s specialization within a certain service.
Ability to Deliver (y-axis)
Ability to Deliver considers three criteria:
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List of the Top 2 Brisbane Call Center Companies & Voice Services
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$1,000+Undisclosed2 - 9Brisbane City, Australia
Ability to deliver
28.9/40.016.4/20 Reviews6.1/10 Clients & Experience6.4/10 Market PresenceService focus
35% Sales Outsourcing65% Other -
Undisclosed$150 - $199 / hr10 - 49Taringa, Australia
Ability to deliver
21.5/40.016.2/20 Reviews0/10 Clients & Experience5.3/10 Market PresenceService focus
10% Call Center Services90% Other -
$1,000+$100 - $149 / hr50 - 249Banyo, Australia
Ability to deliver
7.5/40.00/20 Reviews2.1/10 Clients & Experience5.4/10 Market PresenceService focus
80% Call Center Services20% Other -
$250,000+$25 - $49 / hr1,000 - 9,999Brisbane City, Australia
Ability to deliver
6.4/40.00/20 Reviews0/10 Clients & Experience6.4/10 Market PresenceService focus
20% Call Center Services15% Sales Outsourcing65% Other -
$1,000+< $25 / hr1,000 - 9,999Fortitude Valley, Australia
Ability to deliver
5.8/40.00/20 Reviews0/10 Clients & Experience5.8/10 Market PresenceService focus
100% Call Center Services -
UndisclosedUndisclosed2 - 9Milton, Australia
Ability to deliver
5.5/40.00/20 Reviews0/10 Clients & Experience5.5/10 Market PresenceService focus
75% Call Center Services25% Other -
$1,000+$25 - $49 / hr50 - 249Brisbane City, Australia
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
100% Call Center Services -
$1,000+< $25 / hr10 - 49Brisbane City, Australia
Ability to deliver
5.3/40.00/20 Reviews0/10 Clients & Experience5.3/10 Market PresenceService focus
25% Call Center Services75% Other -
$1,000+< $25 / hr50 - 249Brisbane City, Australia
Ability to deliver
5.3/40.00/20 Reviews0/10 Clients & Experience5.3/10 Market PresenceService focus
20% Call Center Services80% Other -
$1,000+$25 - $49 / hr2 - 9Toowong, Australia
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
25% Call Center Services25% Sales Outsourcing50% Other -
UndisclosedUndisclosed10 - 49Coorparoo, Australia
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
30% Sales Outsourcing70% Other -
UndisclosedUndisclosed2 - 9Milton, Australia
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
10% Sales Outsourcing90% Other -
UndisclosedUndisclosed2 - 9Brisbane City, Australia
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
10% Sales Outsourcing90% Other -
UndisclosedUndisclosed50 - 249Ashmore, Australia
Ability to deliver
5.6/40.00/20 Reviews0/10 Clients & Experience5.6/10 Market PresenceService focus
50% Sales Outsourcing50% Other -
$1,000+$300+ / hr2 - 9Labrador, Australia
Ability to deliver
4.6/40.00/20 Reviews0/10 Clients & Experience4.6/10 Market PresenceService focus
20% Sales Outsourcing80% Other -
UndisclosedUndisclosed10 - 49Bundall, Australia
Ability to deliver
5.5/40.00/20 Reviews0/10 Clients & Experience5.5/10 Market PresenceService focus
10% Call Center Services90% Other -
UndisclosedUndisclosed10 - 49Burleigh Heads, Australia
Ability to deliver
4.9/40.00/20 Reviews0/10 Clients & Experience4.9/10 Market PresenceService focus
15% Call Center Services85% Other
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Guide to Call Center Outsourcing
Call center outsourcing is when a company hires a BPO service provider to handle inbound or outbound calls.
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