Top Call Center Services & Voice Services in Brisbane

Ratings Updated: July 16, 2026

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Featured

What are Featured Providers?
Hugo Inc.

5.0 28 reviews
Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves Brisbane, Australia

Services provided

20% Call Center Services

25% Customer Service Outsourcing

15% Back Office Outsourcing +4 services

10% Content Moderation Services

10% Data Annotation Services

10% Finance & Accounting Outsourcing (FAO)

10% Sales Outsourcing

Hugo Inc. | Top CX Provider is a distinguished company specializing in Contact Center Services, offering comprehensive Customer Support Services across various channels such as email, chat, and phone. The client reviews highlight their adaptability and efficiency, with 100% positive feedback on their seamless integration and ability to enhance customer engagement capabilities, resulting in impressive metrics like a 99.8% accuracy in order processing and fulfillment.

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Reviews mention Professional
Hugo Inc. has received overwhelmingly positive feedback regarding their professionalism. Clients consistently highlight their exceptional commitment to understanding company cultures and aligning their services accordingly. One client emphasized Hugo's ability to seamlessly integrate their ethos, enhancing collaboration. Another noted their impressive adaptability and responsiveness, ensuring timely deliveries and effective communication. Overall, clients describe working with Hugo as a rewarding experience, characterized by reliability, flexibility, and a genuine dedication to exceeding expectations.

Call Center Services for Gaming Company

5.0 Aug 17, 2023

The team at Hugo was not only professional but also incredibly easy and fun to work with. Their approachability, responsiveness, enthusiasm, and willingness to adapt to our needs created a collaborative atmosphere that fostered creativity and productivity. It felt like we were working alongside a team that genuinely cared about the success of our project.
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Industry Experience

Hugo Inc. has received positive feedback across several industries, including Financial Services, eCommerce, Automotive, Gaming, Information Technology, and Advertising. Clients commend their expertise in customer support, operational efficiency, and capacity augmentation. In Financial Services, they excelled in enhancing customer success and reducing churn. In eCommerce, their contributions led to significant revenue growth and streamlined operations. The sentiment leans favorable, showcasing Hugo's adaptability and effectiveness, making them suitable for projects in sectors requiring robust customer engagement and operational support.
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Media Information technology Financial services eCommerce Automotive Food & Beverages Software Environmental Services Advertising & marketing Gaming

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Average Project Cost Breakdown

$50,000 to $199,999 (7) $200,000 to $999,999 (6) $10,000 to $49,000 (2)

What Clients Have Said
Clients commend Hugo Inc. for providing excellent value for money, consistently noting their competitive pricing and effective service delivery. One client highlighted their selection due to 'good value for cost,' while another emphasized the '80% improvement in efficiency compared to in-house hiring.' Overall sentiment reflects satisfaction with the cost-effectiveness of their services, as multiple reviews underscore how Hugo's partnership has led to significant operational improvements without excessive expenditure.
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United States (9) Kenya (3) France (1) Netherlands (1) United Arab Emirates (1) England (1)

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Helpware CX

4.8 47 reviews
Premier Verified

$5,000+

< $25 / hr

1,000 - 9,999

Serves Brisbane, Australia

Services provided

20% Call Center Services

50% Customer Service Outsourcing

10% Back Office Outsourcing +2 services

10% Content Moderation Services

10% Data Annotation Services

Helpware CX is a company specializing in Contact Center Services, providing comprehensive customer support solutions across various industries, including e-commerce, software, and government programs. Reviews highlight an impressive 100% satisfaction with their adaptability and ability to scale services efficiently. Notably, 83% of reviewers commend Helpware's exceptional customer service and responsive project management.

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0 of 1 reviews is 5 stars

Unknown avg. project cost

Reviewed 1 time in the past 6 months
In recent reviews, clients have praised Helpware CX for their effective marketing support, noting a successful engagement that resulted in six new customers. Feedback highlights the company's impressive speed in project management and communication efficiency. A client specifically appreciated the value provided relative to cost, indicating a strong overall satisfaction with the services rendered. No areas for improvement were identified, reflecting a positive sentiment towards Helpware CX's capabilities.
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17 of 21 Call Center Services reviews are 5 stars

$200,000 – $999,999 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Services for Digital Government Partner
5.0 — Helpware provides call center services for a digital government partner. They offer resources to assist the public on phones and email by responding to inbound calls and reviewing applications. Read more
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Industry Experience

Helpware CX has garnered positive feedback across various industries, including Telecommunications, Information Technology, eCommerce, and Healthcare. Clients praised their project management, communication, and ability to adapt to specific needs, leading to increased efficiency and customer satisfaction. Particularly in IT and Healthcare, Helpware's expertise in training and support was highlighted as a strength. Overall sentiment reflects a strong alignment with clients' values and objectives, making Helpware a suitable choice for companies seeking customer support and operational enhancements.
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Consumer Products Healthcare Information technology Software eCommerce Education Food & Beverages Nonprofit Media Retail Other Industry Automotive Business services Financial services Advertising & marketing Telecommunications Arts, entertainment & music IT Services

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More responsive than most other service providers

Helpware CX is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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Select VoiceCom

4.8 9 reviews
Premier Verified

$5,000+

< $25 / hr

1,000 - 9,999

Serves Brisbane, Australia

Services provided

30% Call Center Services

30% Customer Service Outsourcing

10% Back Office Outsourcing +3 services

10% Finance & Accounting Outsourcing (FAO)

10% IT Staff Augmentation

10% Sales Outsourcing

Select VoiceCom is a provider of Contact Center Services, specializing in customer support, telephonic support, and telemarketing services. Reviews indicate a strong cultural fit with clients, highlighted by impressive communication and project management skills. Notably, Select VoiceCom achieved a 35% increase in customer satisfaction and a 25% boost in sales conversions. Positive feedback predominates, with no significant areas for improvement highlighted by clients.

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Reviews mention Exceeds expectations
Select VoiceCom has consistently exceeded client expectations, evidenced by their ability to double annual sales from $4M to $8M. Clients commend their reliability in project management, noting they deliver on time and go above and beyond in recruitment, campaign management, and training. One client highlighted the exceptional quality of service and commitment to team culture, stating, 'They always bend over backwards for us even in the most difficult times like COVID lockdowns.' Overall, sentiment reflects high satisfaction and trust.

Back Office & Sales Outsourcing for Photography Studio

5.0 Feb 7, 2025

SVC are extremely reliable when it comes to project management. They always go above and beyond for us, whether it's recruitment, campaign management, HR or training. They always deliver on time and exceed our expectations.
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2 of 4 Call Center Services reviews are 5 stars

$200,000 – $999,999 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Services for Third-Party Management Company
4.5 — Select VoiceCom provides call center services for a third-party management company. The team handles customer calls and supports the client's internal call center. Read more
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More responsive than most other service providers

Select VoiceCom is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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United States (7) Australia (1)

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B2B Leads

5.0 3 reviews

$1,000+

Undisclosed

2 - 9

Brisbane City, Australia

Services provided

40% Demand Generation Marketing

35% Sales Outsourcing

15% Social Media Marketing +1 service

10% Direct Marketing

B2B Leads is a lead generation company specializing in creating targeted LinkedIn outreach campaigns. Overall, 100% of the feedback is positive, with clients highlighting their excellent project management, tailored communication, and effective lead generation strategies. Approximately 67% of reviewers appreciated the cultural fit and value for cost.

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Reviews mention Accommodating
Clients have consistently praised B2BLeads for their accommodating nature, highlighting their responsiveness to needs and ability to customize services. One client mentioned that B2BLeads delivered on time and quickly addressed questions, significantly enhancing outcomes. Another noted their willingness to listen and understand specific challenges, which set them apart from previous vendors. Overall sentiment reflects a strong appreciation for their flexibility and commitment to client success.

Digital Marketing for Management Consulting Company

5.0 Sep 5, 2023

The project management (PM) was excellent. B2BLeads is highly systematized. They have built a good process and then automated it. Their PM systems are by far the best I have seen for a business their size. I would give them 9.5 / 10 for PM, systems, and automation. Yes, they delivered on time. They respond quickly to our needs and questions and have customized a few things for us, which made a difference to our outcomes.
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Industry Experience

B2B Leads has demonstrated strong expertise in lead generation across various industries, notably in consulting and outsourced human resources. Clients from these sectors commended their effective LinkedIn outreach strategies, resulting in significant client acquisition and revenue growth. The overall sentiment is highly positive, with an emphasis on B2B Leads' understanding of client needs, excellent communication, and systematic project management. Their ability to tailor strategies to specific business styles makes them a suitable partner for companies seeking to enhance their sales pipeline.
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Consulting Human Resources

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Melbourne, Australia (1) Brisbane, Australia (1) Sydney, Australia (1)

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Brisbane City, Australia

71 Eagle Street
Brisbane City, Australia 4000
2 - 5

0400540620

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Managed Solutions

5.0 1 review

Undisclosed

$150 - $199 / hr

10 - 49

Taringa, Australia

Services provided

10% Call Center Services

50% IT Managed Services

20% IT Strategy Consulting +2 services

10% Cloud Consulting & SI

10% Cybersecurity

Managed Solutions is an IT services company specializing in comprehensive IT management, software solutions, and off-site backups. The feedback is overwhelmingly positive, highlighting their exceptional service, quick response times, and cost-saving measures. Notably, 100% of reviewers commend their specialization and reliability, affirming an excellent long-term partnership.

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Industry Experience

Managed Solutions has demonstrated significant expertise primarily in the business services sector, particularly for CPA firms. Clients have praised their exceptional IT management, quick response times, and specialized knowledge, leading to minimal infrastructure issues and cost savings. The overall sentiment is highly positive, indicating that Managed Solutions is a reliable partner for businesses seeking comprehensive IT solutions, particularly in finance-related industries.
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Business services

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Average Project Cost Breakdown

$200,000 to $999,999 (1)

What Clients Have Said
Clients express high satisfaction with Managed Solutions' cost-effectiveness and value for money. One long-term client noted spending $30,000–$40,000 annually and emphasized that their investment has been 'entirely worth the money' due to excellent service and quick response times. The firm's specialization was highlighted as a significant advantage over competitors, contributing to a reliable infrastructure and minimal issues. Overall, clients feel they receive exceptional value relative to their investment.
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Taringa, Australia

7/180 Moggill Rd
Taringa, Australia 4068
16 - 20

1300626765

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Featured

What are Featured Providers?

SupportYourApp

4.8 87 reviews
Premier Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves Brisbane, Australia

Services provided

30% Call Center Services

30% Customer Service Outsourcing

20% AI Agents +2 services

15% Back Office Outsourcing

5% Data Annotation Services

SupportYourApp is a Customer Support Services company providing comprehensive Contact Center Services, including inbound and outbound call handling, phone support, and customer care solutions. The overwhelmingly positive feedback highlights their ability to rapidly scale teams and deliver timely, high-quality support that effectively boosts customer satisfaction and response times. Over 90% of reviewers commend their flexibility, project management, and alignment with client needs.

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7 of 11 reviews are 5 stars

1 new review for Call Center Services services

$200,000 – $999,999 avg. project cost

Reviewed 11 times in the past 6 months
In the last six months, SupportYourApp has received positive feedback for its flexibility, responsiveness, and effective project management. Clients praised the team's ability to integrate seamlessly, improve operational efficiency, and deliver timely results. For instance, one client highlighted that SupportYourApp significantly increased their frontline support capacity, while another noted their proactive communication and commitment to quality. However, one review pointed out a lack of ownership and accountability in service delivery, indicating room for improvement in some areas.
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30 of 33 Call Center Services reviews are 5 stars

1 new review for Call Center Services in past 6 months

$50,000 – $199,999 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Services for Water & Energy Metering Company
5.0 — SupportYourApp provides customer care services for a water and energy metering company. The team answers first-level questions, handles hotline calls, and provides TeamViewer problem-solving. Read more
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Industry Experience

SupportYourApp has garnered positive feedback across various industries, showcasing strong expertise in Arts, Financial Services, Media, and Education. Clients commend their adaptability, responsiveness, and ability to enhance support quality. In the Financial Services sector, they excel in scaling support and improving response times. The Media industry appreciates their thorough candidate sourcing for HR needs. Overall, SupportYourApp's strength lies in their customer-centric approach, making them a suitable choice for organizations seeking reliable support in technology-driven sectors.
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Hospitality & leisure Non-profit Transportation Consumer Products eCommerce HVAC Healthcare Telecommunications Arts, entertainment & music Research Other Industry Social Networking Business services Gaming Software Education Financial services Energy & natural resources Manufacturing Fitness Wellness & Fitness Other industries Retail Media Advertising & marketing Information technology IT Services

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More responsive than most other service providers

SupportYourApp is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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six eleven global services

4.8 10 reviews
Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves Brisbane, Australia

Services provided

40% Call Center Services

30% Back Office Outsourcing

30% Customer Service Outsourcing

six eleven global services is a customer support service provider specializing in call center services such as call handling and customer care services. The feedback is overwhelmingly positive, with 100% of reviewers noting their responsive service and alignment with company values. Clients are impressed by their prompt one-hour response time and effective customer service operations, highlighting their professionalism and exceptional value for cost.

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1 of 1 Call Center Services reviews are 5 stars

Unknown avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Services for E-Commerce Company
5.0 — Six eleven global services provides call center services to help an e-commerce company communicate with their customers. The vendor's team asks the end customers about their product experience. Read more
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Average Project Cost Breakdown

$50,000 to $199,999 (2) $200,000 to $999,999 (2) $1,000,000 to $9,999,999 (1)

What Clients Have Said
Clients consistently highlight six eleven global services' competitive pricing and strong value for money. One client noted that their pricing fit the budget and provided good value, while another emphasized significant cost savings without compromising quality. The overall sentiment is positive, with multiple reviews praising their effective communication and high-quality service relative to cost, indicating a strong alignment with client expectations and needs.
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More responsive than most other service providers

six eleven global services is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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United States (6) Canada (1) Malaysia (1)

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Simply Contact

4.8 26 reviews
Verified

$1,000+

< $25 / hr

250 - 999

Serves Brisbane, Australia

Services provided

35% Call Center Services

55% Customer Service Outsourcing

10% Back Office Outsourcing

Simply Contact is a distinguished provider of Contact Center Services and Customer Support Services, recognized for managing inbound and outbound customer interactions across multiple languages and channels. Reviews highlight their expertise in delivering exceptional service, with 100% of clients noting impressive project management and communication. Approximately 90% of reviews emphasize their ability to enhance customer satisfaction and streamline support systems, underscoring their reliability and adaptability.

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12 of 15 Call Center Services reviews are 5 stars

$200,000 – $999,999 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Staffing for Government Helpline
5.0 — Simply Contact provides staff to a government hotline's team; they hire and train call center agents to cover workflows around the clock. They've organized the hotline's IT structure, monitoring, Read more
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Industry Experience

Simply Contact has demonstrated expertise across various industries, including Information Technology, Financial Services, Education, Advertising & Marketing, and Retail. Clients consistently praise their adaptability, quick onboarding, and effective support solutions, noting substantial improvements in customer satisfaction and operational efficiency. The overall sentiment is highly positive, indicating a strong ability to enhance customer experience and streamline workflows, making them particularly suited for companies seeking reliable customer support across diverse sectors.
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Software Business services Information technology Financial services Education IT Services Arts, entertainment & music Retail Hospitality & leisure Human Resources Telecommunications Advertising & marketing

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Ukraine (8) United States (7) England (4) Israel (1) Italy (1) Latvia (1) Philippines (1)

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Imperatif Call Centre Partners

Not yet reviewed

$1,000+

$100 - $149 / hr

50 - 249

Banyo, Australia

Services provided

80% Call Center Services

5% Direct Marketing

5% Market Research +2 services

5% Other Marketing

5% Social Media Marketing

Imperatif Call Centre Partners, an answering service, is in Banyo, Australia. The team focuses on Call Center Services and Direct Marketing.
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TSA Group

Not yet reviewed

$250,000+

$25 - $49 / hr

1,000 - 9,999

Brisbane City, Australia

Services provided

20% Call Center Services

65% Customer Service Outsourcing

15% Sales Outsourcing

TSA Group, a Customer Service Outsourcing company, was launched in 1997. The firm provides Customer Service Outsourcing and Call Center Services.
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Brisbane City, Australia

69 Ann St
Brisbane City, Australia 4000
301 - 400

61 7 3243 0501

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Datacom

Not yet reviewed

$1,000+

< $25 / hr

1,000 - 9,999

Fortitude Valley, Australia

Services provided

100% Call Center Services

Located in Wellington, New Zealand and Wellington, New Zealand, Datacom is an answering service. They offer Call Center Services and were established in 1965.
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Fortitude Valley, Australia

501 Ann St Fortitude Valley
Fortitude Valley, Australia 4006
151 - 200

61.7.3842.8888

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Com2 Communications

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Milton, Australia

Services provided

75% Call Center Services

25% Business Consulting

Based in Milton, Australia, Com2 Communications is a telephone answering service. The team specializes in Call Center Services and Business Consulting.
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Fonebox

Not yet reviewed

$1,000+

$25 - $49 / hr

50 - 249

Brisbane City, Australia

Services provided

100% Call Center Services

Launched in 2008, Fonebox is a phone answering service. Located in Brisbane City, Australia, the team offers Call Center Services.
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What are Featured Providers?
Virtual Sales Limited

4.8 20 reviews
Premier Verified

$1,000+

$50 - $99 / hr

10 - 49

Serves Brisbane, Australia

Services provided

50% Call Center Services

50% Sales Outsourcing

Virtual Sales Limited is a telemarketing and outbound call center service provider specializing in customer growth and lead generation. Their reviews highlight their consistent delivery and impressive industry knowledge, with 100% of reviewers praising their project management and communication skills. Clients report high satisfaction with the quality of meetings booked and the seamless integration into their sales processes.

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Reviews mention Transparent
Clients express positive sentiments regarding the transparency of Virtual Sales Limited. One client highlighted that their reporting is 'transparent' and praised their 'professionalism' and 'responsiveness.' Additionally, the commitment to client growth is evident in their consistent communication and delivery. The overall feedback indicates a strong alignment with client objectives, contributing to a reliable and trustworthy partnership.

Sales Outsourcing for Telecommunications Company

5.0 Feb 19, 2026

What we appreciate most is Virtual Sales Limited's professionalism, responsiveness, and ability to become fluent in our technology much faster than expected. Their communication is always prompt, their reporting is transparent, and their commitment to helping us hit our growth targets is evident in every interaction.
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Industry Experience

Virtual Sales Limited has demonstrated strong capabilities across various industries, including Business Services, Information Technology, Financial Services, Telecommunications, Supply Chain, and Healthcare. Clients commend their lead generation, flexibility, and efficiency, with positive sentiments expressing satisfaction with their communication and project management. Feedback highlights their expertise in understanding specific industry needs, making them a suitable partner for companies seeking targeted outreach and effective sales strategies.
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Software IT Services Construction Financial services Advertising & marketing Consulting Supply Chain, Logistics, and Transport Other industries Telecommunications Business services Information technology

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More responsive than most other service providers

Virtual Sales Limited is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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England (9) United States (4) Bulgaria (1) Croatia (1) France (1)

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Valoris Center

4.9 15 reviews
Premier Verified

$1,000+

< $25 / hr

250 - 999

Serves Brisbane, Australia

Services provided

50% Call Center Services

20% Customer Service Outsourcing

15% Back Office Outsourcing +1 service

15% CRM Consulting and SI

Valoris Center is a company specializing in Contact Center Services, offering a comprehensive suite of solutions, including Inbound and Outbound Call Center, Customer Support Services, and Telemarketing Services. Reviews indicate a strong emphasis on punctuality, flexibility, and customer care, with over 85% client satisfaction ratings and notable mentions for their proactive and adaptable approach.

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1 of 1 reviews is 5 stars

1 new review for Call Center Services services

Unknown avg. project cost

Reviewed 1 time in the past 6 months
In the past six months, Valoris Center has received positive feedback for their punctual project management and effective customer support, with clients noting impressive responsiveness to needs and a strong cultural fit. One client, the Quality Manager of BRT SPA, highlighted the successful achievement of objectives related to customer experience and CSAT, praising the team's understanding and communication. Overall, sentiment reflects satisfaction with the value provided and the quality of service.
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Industry Experience

Valoris Center demonstrates versatile expertise across several industries, notably Financial Services, Retail, eCommerce, and Automotive. Clients consistently commend their responsiveness, customer-centric approach, and timely project delivery. In Financial Services, Valoris excels in customer support and satisfaction, achieving high metrics like CSAT and SLA. Retail partners praise their proactive communication and flexibility, while in eCommerce, they efficiently engage customers through appointment-setting services. Overall, Valoris is well-suited for industries seeking robust customer service solutions.
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Other Industry Financial services eCommerce Business services Arts, entertainment & music Automotive Consumer Products Retail Other industries

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More responsive than most other service providers

Valoris Center is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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Romania (8) Austria (1) Croatia (1) Italy (1) Russia (1)

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A-SALES AB

4.9 67 reviews
Premier Verified

$1,000+

< $25 / hr

50 - 249

Serves Brisbane, Australia

Services provided

10% Call Center Services

80% Sales Outsourcing

10% Email Marketing

A-SALES AB is a company specializing in outbound sales generation and telemarketing services. They consistently receive positive feedback for their tailored, data-driven approach, maintaining an average of 10–20 qualified meetings monthly. Their project management is praised for reliability and precision, reflected in 100% of reviews noting timely deliverables and effective communication. Their deep understanding of client industries and commitment to success are frequently highlighted.

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3 of 3 reviews are 5 stars

Less than $10,000 avg. project cost

Reviewed 3 times in the past 6 months
In the last six months, A-SALES AB has received positive feedback for their lead generation and appointment-setting services, with clients noting a significant increase in qualified calls and appointment bookings. One client reported a 300% increase in appointment generation, while another praised their effective communication and eagerness to learn. However, some clients mentioned areas for improvement in project management and communication speed. Overall, sentiment remains highly favorable, highlighting A-SALES AB's value and alignment with client needs.
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Industry Experience

A-SALES AB has demonstrated strong expertise in lead generation and appointment setting across various industries, including Financial Services, IT, Business Services, Advertising & Marketing, and Healthcare. Clients commend their effective communication, tailored outreach strategies, and responsiveness, leading to significant improvements in sales pipelines and meeting bookings. Overall, feedback indicates a highly positive sentiment regarding their ability to deliver results, particularly in sectors requiring targeted and strategic engagement.
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Manufacturing Advertising & marketing Software Construction Consumer Products Government Financial services Education Healthcare Supply Chain, Logistics, and Transport Human Resources IT Services Consulting Business services Information technology

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Average Project Cost Breakdown

Less than $10,000 (20) $10,000 to $49,000 (14)

What Clients Have Said
A-SALES AB is frequently recognized for providing excellent value for money, with clients noting the affordability of their services relative to the quality delivered. For instance, one client highlighted their 'good value for the cost,' while another remarked on the 'great culture fit' and pricing that suited their budget. Overall sentiment is positive, with many clients expressing satisfaction with the results achieved, often exceeding expectations in lead generation and appointment setting.
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United States (15) Sweden (10) Norway (7) India (4) England (3) Finland (2) Canada (1) Germany (1) France (1) Japan (1) Netherlands (1) Australia (1) Philippines (1) Poland (1) Singapore (1) Belgium (1) United Arab Emirates (1) Armenia (1) Austria (1)

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Airan Australia Pty. Ltd.

Not yet reviewed

$1,000+

< $25 / hr

10 - 49

Brisbane City, Australia

Services provided

25% Call Center Services

25% Back Office Outsourcing

25% Custom Software Development +1 service

25% Document Digitization & Management

Airan Australia Pty. Ltd. Is a custom software development firm. Located in Brisbane City, Australia, their team offers Custom Software Development and Call Center Services.
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Affordable Staff

Not yet reviewed

$1,000+

< $25 / hr

50 - 249

Brisbane City, Australia

Services provided

20% Call Center Services

25% Back Office Outsourcing

20% Finance & Accounting Outsourcing (FAO) +6 services

10% Accounting

10% Customer Service Outsourcing

5% Direct Marketing

5% HR Outsourcing

3% Staffing

2% Recruiting

Affordable Staff is a Back Office Outsourcing company. Established in 2009, the agency provides Back Office Outsourcing and Call Center Services.
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Featured

What are Featured Providers?
Appointment Setter Online

5.0 54 reviews
Premier Verified

$1,000+

Undisclosed

1,000 - 9,999

Serves Brisbane, Australia

Services provided

20% Call Center Services

55% Sales Outsourcing

25% Back Office Outsourcing

Appointment Setter Online is a company specializing in outbound call center and appointment-setting services. The reviews consistently highlight their professionalism, dependability, and ability to generate qualified leads and appointments, with a noticeable increase in sales and client engagement reported by 40% of reviewers. Their commitment to clear communication and organized project management is frequently praised, although some suggest more detailed reporting could add further value.

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Reviews mention Great project management
Clients consistently praised Appointment Setter Online for their exceptional project management capabilities. Feedback highlighted that the team delivered appointments promptly and maintained organized communication. One client noted, "Project management was organized and efficient," while another emphasized, "Communication was prompt — any changes or updates were shared with us quickly." Overall, the sentiment reflects a high level of satisfaction with their structured approach and reliability in meeting project timelines.

Call Center Services for Software Dev Co

5.0 Jun 10, 2025

We use Slack for communication. We also added them to our group channels. For management, we use HubSpot.
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Customer Service Outsourcing for Plastic Surgery Company

5.0 Sep 3, 2025

We like Appointment Setter Online's project management. They deliver on time and within budget. We use Jira, Google Docs, and phone calls for project management.
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Call Center Services for Nonprofit Organization

5.0 Nov 29, 2025

Project management was excellent. Appointment Setter Online delivered the weekly reports and meeting schedules on time, consistently. Communication was prompt — any changes or updates were shared with us quickly, and follow-ups were managed efficiently. All scheduled calls and meetings were arranged as committed.
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Call Center Services for Nonprofit Organization

5.0 Dec 17, 2025

Project management was organized and efficient. Appointments were scheduled on time, tasks were completed as planned, and communication was consistent throughout the collaboration.
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Back Office Outsourcing for Truck Repair Company

5.0 Mar 26, 2026

Project management was very organized. The team provided regular updates, maintained clear communication, and consistently delivered appointments and reports on time. Their structured process made everything easy to track and manage.
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6 of 6 reviews are 5 stars

2 new reviews for Call Center Services services

$10,000 – $49,000 avg. project cost

Reviewed 6 times in the past 6 months
In the past six months, clients have consistently praised Appointment Setter Online for their effective lead generation and appointment-setting services. Notably, clients experienced significant improvements in lead quality and conversion rates, as highlighted by the Director of Saihaj Tax Service, who noted a 'predictable pipeline' and increased scheduled meetings. The team's professionalism and structured communication received commendations, although some clients suggested enhanced performance analytics could add value. Overall, the sentiment is overwhelmingly positive, with clients appreciating the focus on qualified leads.
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Industry Experience

Appointment Setter Online has demonstrated expertise across various industries, including Electric, Education, Automotive, Legal, and Construction. Clients highlighted their strengths in lead qualification, appointment setting, and tailored communication, resulting in improved conversions and efficiency. Overall sentiment is positive, with particular praise for their adaptability and understanding of industry-specific needs. Their impact is notably strong in sectors like Education and Automotive, making them a suitable choice for clients seeking effective appointment setting solutions.
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Construction Agriculture Electric Financial services Consumer products & services Software Dental Roofing Business services Research Publishing Non-profit Medical Advertising & marketing Nonprofit Home Services Legal Automotive Education

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Average Project Cost Breakdown

$10,000 to $49,000 (24) $50,000 to $199,999 (8) Less than $10,000 (1) $200,000 to $999,999 (1)

What Clients Have Said
Clients consistently commend Appointment Setter Online for their exceptional value for money and competitive pricing. Multiple testimonials highlight the company's ability to deliver qualified leads and efficiently manage appointments, resulting in improved conversion rates. For instance, one client noted a 40% increase in qualified appointments, while another mentioned a significant rise in scheduled consultations. Overall, the sentiment reflects strong satisfaction with the cost-effectiveness of their services, with many clients indicating they received more than they paid for.
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Point B Marketing

Not yet reviewed

$1,000+

$25 - $49 / hr

2 - 9

Toowong, Australia

Services provided

25% Call Center Services

50% Search Engine Optimization

25% Sales Outsourcing

Point B Marketing is a SEO agency. Founded in 2015, the team provides Search Engine Optimization and Call Center Services.
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A1CRM

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Coorparoo, Australia

Services provided

70% CRM Consulting and SI

30% Sales Outsourcing

A1CRM is a CRM consulting and SI company. Founded in 2015, their team specializes in CRM consulting and SI and Sales Outsourcing.
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Visionary Digital Studios

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Milton, Australia

Services provided

20% Advertising

20% Content Marketing

20% Social Media Marketing +4 services

10% Sales Outsourcing

10% Video Marketing

10% Video Production

10% Web Design

Visionary Digital Studios is an Advertising company. Based in Milton, Australia, the agency was launched in 2015. Their team offers Advertising and Social Media Marketing.
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Argonyx Marketing

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Brisbane City, Australia

Services provided

10% Content Marketing

10% Conversion Optimization

10% Digital Strategy +7 services

10% Email Marketing

10% Pay Per Click

10% SMS Marketing

10% Sales Outsourcing

10% Search Engine Optimization

10% Social Media Marketing

10% Video Marketing

Small Digital Strategy company Argonyx Marketing, is located in Brisbane City, Australia. The team offers Digital Strategy and Social Media Marketing.
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Business2sell

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Ashmore, Australia

Services provided

50% Business Consulting

50% Sales Outsourcing

Business2sell is a Business Consulting and Sales Outsourcing company. In Ashmore, Australia, the team specializes in Business Consulting and Sales Outsourcing.
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VentureAscend

Not yet reviewed

$5,000+

Undisclosed

2 - 9

Nirimba, Australia

Services provided

60% Call Center Services

20% Direct Marketing

10% Market Research +1 service

10% Marketing Strategy

VentureAscend, a small call center, is headquartered in Nirimba, Australia. The team provides Call Center Services and Direct Marketing.
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Wexpert

Not yet reviewed

$1,000+

$300+ / hr

2 - 9

Labrador, Australia

Services provided

20% Application Testing

20% Branding

20% Pay Per Click +2 services

20% Sales Outsourcing

20% Search Engine Optimization

Wexpert, a small branding firm, is located in Labrador, Australia. The team specializes in Branding and Search Engine Optimization.
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Profitmaster BPO, Inc.

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Bundall, Australia

Services provided

10% Call Center Services

40% HR Consulting

30% Accounting +2 services

10% IT Managed Services

10% Search Engine Optimization

Profitmaster BPO, Inc. Is a Clark Freeport Zone Clark Field, Philippines-based HR Consulting company. They focus on HR Consulting and Accounting.
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Bundall, Australia

Level 15, Corporate Centre One, 2 Corporate Court
Bundall, Australia 4217
2 - 5

+61 7 5680 7878

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Outsourced HR Solution

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Burleigh Heads, Australia

Services provided

15% Call Center Services

20% Back Office Outsourcing

20% Social Media Marketing +5 services

15% Accounting

10% Customer Service Outsourcing

10% Finance & Accounting Outsourcing (FAO)

5% Mobile App Development

5% Web Design

Outsourced HR Solution is a small Burleigh Heads, Australia-based Back Office Outsourcing company. Their services include Back Office Outsourcing and Social Media Marketing.
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Tradie Web Guys

5.0 1 review

$1,000+

$200 - $300 / hr

10 - 49

Kingscliff, Australia

Services provided

20% AI Consulting

20% IT Managed Services

20% Pay Per Click +2 services

20% Sales Outsourcing

20% Search Engine Optimization

At Tradie Web Guys, we help your trade business reach its goals by delivering high-quality leads and booked appointments through our unique sales and marketing system. Our customised digital
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Gravitate Digital

Not yet reviewed

$10,000+

$150 - $199 / hr

10 - 49

Bogangar, Australia

Services provided

20% Advertising

20% Ecommerce Marketing

20% Pay Per Click +2 services

20% Sales Outsourcing

20% Social Media Marketing

Founded in 2019, Gravitate Digital is a small Bogangar, Australia-based Advertising company. Their team offers Advertising and Social Media Marketing.
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Virtual Reception

Not yet reviewed

$1,000+

$25 - $49 / hr

10 - 49

Brisbane City, Australia

Services provided

80% Call Center Services

20% Customer Service Outsourcing

Virtual Reception is an answering service company. The agency is located in Sydney, Australia and Brisbane City, Australia. Their team offers Call Center Services and Customer Service Outsourcing.
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Brisbane City, Australia

Level 54, 111 Eagle Street
Brisbane City, Australia 4000

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Virtual Office Brisbane

Not yet reviewed

$1,000+

$25 - $49 / hr

10 - 49

Brisbane City, Australia

Services provided

50% Call Center Services

50% Back Office Outsourcing

Headquartered in Brisbane City, Australia, Virtual Office Brisbane is a small Back Office Outsourcing and call center. Their services include Back Office Outsourcing and Call Center Services.
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MMTS

Not yet reviewed

$1,000+

$25 - $49 / hr

50 - 249

Brisbane City, Australia

Services provided

40% Call Center Services

40% Back Office Outsourcing

20% Digital Strategy

MMTS is a Back Office Outsourcing company based in Brisbane City, Australia. They focus on Back Office Outsourcing and Call Center Services.
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