Top BPO Companies in Australia

Ratings Updated: April 1, 2026

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Featured

What are Featured Providers?
Hugo Inc.

5.0 28 reviews
Premier Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves Australia

Services provided

25% Customer Service Outsourcing

20% Call Center Services

15% Back Office Outsourcing +4 services

10% Content Moderation Services

10% Data Annotation Services

10% Finance & Accounting Outsourcing (FAO)

10% Sales Outsourcing

Hugo Inc. | Top CX Provider is an outsourcing company specializing in customer experience (CX) and support services. The company consistently receives high praise for its effective project management and adaptability, with 100% of reviewers noting the team's ability to seamlessly integrate into existing operations. Approximately 70% of the feedback highlights the company's impressive cultural fit and commitment to quality, with measurable outcomes like increased efficiency and customer satisfaction.

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Reviews mention Personable
Clients have consistently praised Hugo for their personable approach, which has notably simplified agent training and fostered strong relationships. One client emphasized that Hugo's unique style distinguishes them from typical BPOs, enhancing operational efficiency and allowing for a greater focus on business growth. Overall, the sentiment reflects a high level of satisfaction with Hugo's ability to connect and communicate effectively with their teams.

BPO & Customer Service Support for Financial Services Co

4.5 Jun 27, 2024

The personable approach simplified agent training and relationship-building. Unlike typical BPOs, Hugo streamlined our support infrastructure, allowing us to focus on core business growth.
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Industry Experience

Hugo Inc. has garnered positive feedback across multiple industries, including Financial Services, eCommerce, Automotive, Software, Environmental Services, Advertising & Marketing, Information Technology, and Gaming. Their expertise in customer support, operational efficiency, and content management has consistently been highlighted as a strength. Clients noted significant improvements in response times, customer satisfaction, and overall efficiency. Hugo's ability to adapt to various industry needs, coupled with their commitment to high-quality service, positions them as a valuable partner for businesses seeking to enhance their operations.
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Financial services eCommerce Automotive Food & Beverages Software Information technology Environmental Services Advertising & marketing Gaming Media

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Average Project Cost Breakdown

$50,000 to $199,999 (7) $200,000 to $999,999 (6) $10,000 to $49,000 (2)

What Clients Have Said
Clients consistently commend the company for its exceptional value for money, highlighting that Hugo offers high-quality services at competitive rates. One client noted, 'Good value for cost,' while another emphasized their 'ability to scale services without compromising quality.' Many reviews reflect satisfaction with cost reductions and enhanced operational efficiency, with one client praising an '80% improvement in efficiency' compared to in-house hiring. Overall, the sentiment is overwhelmingly positive, indicating that clients perceive Hugo as a cost-effective partner.
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United States (9) Kenya (3) France (1) Netherlands (1) United Arab Emirates (1) England (1)

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TECHSPEED INC

4.9 18 reviews
Premier Verified

$1,000+

< $25 / hr

50 - 249

Serves Australia

Services provided

20% Back Office Outsourcing

15% Customer Service Outsourcing

15% Data Annotation Services +5 services

15% Document Digitization & Management

10% Call Center Services

10% Content Moderation Services

10% Litigation Support Services

5% Transcription

TECHSPEED INC is a data solutions company specializing in data entry, content management, and business process outsourcing. The company is praised for its professionalism and adaptability, with 100% of clients highlighting their responsiveness and 90% appreciating their ability to deliver on time. Clients commend their excellent project management and flexibility, noting a strong customer-first mindset. There were no significant areas for improvement mentioned across reviews.

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3 of 3 reviews are 5 stars

Unknown avg. project cost

Reviewed 3 times in the past 6 months
In the past six months, TECHSPEED INC has received positive feedback for their professionalism, timely delivery, and effective communication. Clients praised their accuracy and responsiveness, with one noting their ability to deliver extensive election information faster than competitors. Another client highlighted the high accuracy in data entry with minimal corrections needed. Overall, clients expressed high satisfaction, with no significant areas for improvement identified.
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Industry Experience

TechSpeed Inc has demonstrated expertise across various industries including Politics, Home Services, Retail, Financial Services, and Advertising & Marketing. Clients commend their strong project management, responsiveness, and ability to deliver high-quality results efficiently. Overall sentiment reflects satisfaction, particularly in data processing and customer service, making them a suitable fit for organizations requiring reliable data entry, research, and operational support in diverse sectors.
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Software Other Industry Business services Consulting IT Services Nonprofit Real estate Financial services Retail Healthcare Home Services Politics Advertising & marketing

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United States (16) Canada (1)

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Connext

5.0 7 reviews
Premier Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves Australia

Services provided

30% Customer Service Outsourcing

30% Finance & Accounting Outsourcing (FAO)

20% Back Office Outsourcing +1 service

20% IT Staff Augmentation

Connext is a business process outsourcing company specializing in call center services, transaction management, and accounting processes. Reviewers praise Connext for their impressive hiring process, alignment with company values, and capability to rapidly provide skilled personnel. Over 90% of reviewers highlight their effective communication and project management, while some mention the need for increased employee training. The company is recognized for fostering long-term partnerships.

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Reviews mention Communicative
Clients consistently commend Connext for their strong communication skills and proactive approach. One client noted, "Frequent touchpoints, great communication and explanations" facilitated effective onboarding. Another emphasized the "very good and transparent" communication with their team, which contributed to a successful workflow. Overall, the sentiment reflects a high level of satisfaction with Connext's communicative practices, highlighting their ability to maintain clarity and responsiveness throughout project engagements.

IT Staff Augmentation for Payment Services Company

5.0 Nov 15, 2022

ConnextGlobal was more on the ball than we were. We had excellent back and forth communication. Again, we followed the lead they showed us.
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Staff Augmentation for Accounting Management Firm

5.0 Dec 17, 2021

Our communication with the Connext team who helped us recruit and design a workable structure has been very good and transparent. The communication with the team of our resources has taken time to develop. We are still continuing to work on processes and technologies to improve the workflow.
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Finance & Accounting Outsourcing for Entertainment Co

5.0 Sep 29, 2025

Frequent touchpoints, great communication and explanations on what we need to do and what they are doing. This allowed us to make sure all employees were set to onboard day 1, had a sufficient training plan in place for a successful onboarding and achieved their goals as they continue working here.
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1 of 1 reviews is 5 stars

Unknown avg. project cost

Reviewed 1 time in the past 6 months
In recent reviews, clients have expressed overall satisfaction with Connext's call center services, particularly noting a significant reduction in guest complaints and improved reservation accuracy. One client highlighted the impressive hiring process and alignment of values. However, there is a suggestion for enhancing employee training. Communication has been effective, with most projects delivered on time, reinforcing a positive sentiment towards Connext's reliability and professionalism.
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Industry Experience

Connext has demonstrated expertise across various industries, including entertainment, real estate, financial services, software, and business services. Clients commend their ability to quickly scale teams and improve operational efficiencies. The overall sentiment is highly positive, highlighting strengths in communication, talent acquisition, and alignment with client values. This provider appears particularly well-suited for companies in need of outsourcing solutions to enhance productivity, streamline operations, and support growth in a collaborative manner.
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Arts, entertainment & music Real estate Financial services Software Business services Other Industry

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Average Project Cost Breakdown

$10,000 to $49,000 (1)

What Clients Have Said
Clients consistently highlight Connext's competitive pricing and overall value for money. For instance, one client noted that Connext's pricing fit their budget while aligning with their company values, leading to a successful partnership. Another client emphasized the cost-effectiveness in expanding their operations without the overhead of establishing a legal entity. Overall, the sentiment reflects satisfaction with the balance of cost and quality of service, reinforcing Connext as a reliable outsourcing partner.
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oacdigital

Not yet reviewed

$1,000+

Undisclosed

10 - 49

Mount Eliza, Australia

Services provided

10% Branding

10% Conversion Optimization

10% Digital Strategy +7 services

10% Ecommerce Marketing

10% Pay Per Click

10% Product Marketing

10% Sales Outsourcing

10% Search Engine Optimization

10% Social Media Marketing

10% Web Development

Located in Mount Eliza, Australia, oacdigital is a branding firm. Founded in 2015, the team specializes in Branding and Digital Strategy.
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INFITECS

5.0 2 reviews

$5,000+

< $25 / hr

10 - 49

Sydney, Australia

Services provided

25% Back Office Outsourcing

25% Finance & Accounting Outsourcing (FAO)

25% Translation +4 services

10% HR Consulting

10% Recruiting

3% HR Outsourcing

2% Staffing

INFITECS is a professional outsourcing company specializing in administration and human resource services, including internet research, project management, candidate data entry, and phone screening. Clients have consistently praised their reliability and outstanding quality, with 100% of reviewers noting the efficiency and cost-effectiveness of their services. Communication is highlighted as smooth and effective, with no areas for improvement mentioned.

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Reviews mention High-quality work
Clients have consistently praised INFITECS for delivering high-quality work, particularly highlighting the outstanding quality of their services. One client noted their impressive performance in medical research, stating, 'Their quality was really outstanding.' Additionally, the partnership has proven beneficial in terms of cost savings and efficient project management, with smooth communication throughout the engagement. Overall, the sentiment regarding INFITECS's work quality is highly positive, with no noted areas for improvement.

Administration Services for High-Tech Healthcare Company

5.0 Nov 8, 2021

The team performed very well. Our communication was very smooth. Their quality was really outstanding.
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Average Project Cost Breakdown

$200,000 to $999,999 (1) $1,000,000 to $9,999,999 (1)

What Clients Have Said
Clients consistently praise INFITECS for providing high-quality services at competitive prices, emphasizing significant cost savings in labor. One client noted that contracting work to INFITECS resulted in reduced operational costs, while another highlighted their reliability and professionalism over a long-term partnership. Overall, the sentiment regarding value for money is positive, with clients appreciating the efficiency and effectiveness of the services rendered.
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Germany (1) Hong Kong (1)

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Sydney, Australia

903-50 Clarence St,
Sydney, Australia 2000
2 - 5

+61 8 8125 5439

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What are Featured Providers?
Remote CoWorker

4.8 176 reviews
Premier Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves Australia

Services provided

45% Back Office Outsourcing

15% Finance & Accounting Outsourcing (FAO)

10% Call Center Services +3 services

10% Customer Service Outsourcing

10% HR Consulting

10% Sales Outsourcing

Remote CoWorker is a virtual assistance service provider known for its comprehensive administrative support, project management, and marketing solutions. Across various industries, client feedback is overwhelmingly positive, with over 95% praising the team's responsiveness, efficiency, and ability to learn quickly. Many reviewers highlight the company’s exceptional project management skills, professionalism, and the significant improvement in productivity and time management they experienced.

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Reviews mention Puts the customer first
Overall, clients express a strong sentiment that Remote CoWorker prioritizes customer needs. Specifically, a CEO noted the impressive engagement from the COO and project manager, who actively assisted in training and adapting to the client's procedures. This level of involvement was unexpected and greatly appreciated. Additionally, the team demonstrated flexibility in scheduling, further emphasizing their commitment to client satisfaction. The feedback reflects a positive perception of the company's customer-centric approach.

Staff Augmentation for Digital Marketing Agency

5.0 Apr 4, 2024

The COO of a large corporation actually takes the time to work with people many levels below him. The project manager actually helps take your company's SOPs and train the VAs. I did not expect this level of engagement from the agency.
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Staff Augmentation for Design Agency

5.0 Jun 17, 2021

I found that this company actually cares about my business and is not just looking to bill me.
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14 of 14 reviews are 5 stars

Less than $10,000 avg. project cost

Reviewed 14 times in the past 6 months
Recent reviews of Remote CoWorker highlight exceptional performance in administrative support across various sectors. Clients consistently praised their responsiveness, reliability, and ability to learn quickly. Specific feedback includes a notable increase in productivity, with one client reporting a 30% improvement. Communication was frequently cited as impressive, with clients appreciating timely responses and effective project management. Overall, the sentiment is overwhelmingly positive, with no significant areas for improvement identified by reviewers.
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Average Project Cost Breakdown

Less than $10,000 (53) $10,000 to $49,000 (12) $50,000 to $199,999 (3) $200,000 to $999,999 (1) $1,000,000 to $9,999,999 (1)

What Clients Have Said
Clients consistently highlight Remote CoWorker's excellent value for money, noting that their pricing aligns well with budgets. For instance, one client appreciated the 'good value for cost' and another emphasized that 'pricing fits our budget.' Many reviews express satisfaction with the efficiency and quality of work delivered, with comments on how the services have led to increased productivity and successful outcomes for various projects. Overall, the sentiment surrounding cost-effectiveness and value remains overwhelmingly positive.
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United States (108) Canada (4) United Arab Emirates (2) Australia (1) Belgium (1) Ireland (1) England (1)

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HelpSquad

5.0 11 reviews
Premier Verified

$1,000+

< $25 / hr

250 - 999

Serves Australia

Services provided

40% Back Office Outsourcing

30% Call Center Services

30% Customer Service Outsourcing

HelpSquad is a customer service outsourcing company specializing in live chat support, call center augmentation, and virtual assistance across various industries. The company consistently receives high praise for its responsiveness, personalized service, and cost-effective solutions. Approximately 100% of reviewers commend HelpSquad for their attentive project management, while about 70% highlight significant improvements in lead generation and client engagement.

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Reviews mention Personable
Clients have consistently praised HelpSquad for their personable approach and personalized level of service. One client highlighted their 'willingness to support our needs to scale up or down,' reinforcing the sentiment that HelpSquad is attentive and adaptable to client requirements. The feedback indicates a strong appreciation for the company's commitment to customer service, with no reported areas for improvement, reflecting an overall positive sentiment regarding their interpersonal interactions.

Call Center Staff Aug for Higher Education Institution

5.0 Jul 24, 2025

The distinction here is their personalized level of service and broad technical depth for the cost.
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1 of 1 reviews is 5 stars

$50,000 – $199,999 avg. project cost

Reviewed 1 time in the past 6 months
In the last six months, HelpSquad has received positive feedback for their exceptional communication and effective guest service solutions. A client from Vello Property Management noted a 25% increase in guest communication hours and a 33% reduction in labor costs. They highlighted the team's responsiveness and attention to detail throughout the process, from sales to account management, emphasizing HelpSquad's alignment with their company's values and culture.
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Industry Experience

HelpSquad has demonstrated strong expertise across various industries, including Real Estate, Advertising & Marketing, Medical, Manufacturing, and Education. Clients noted exceptional communication and timely project delivery, leading to significant improvements in customer service efficiency, lead generation, and operational cost savings. Overall sentiment is positive, highlighting HelpSquad's adaptability and responsiveness, making them a suitable partner for businesses seeking comprehensive customer support solutions.
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Real estate Education Pharmaceuticals Advertising & marketing Medical Consumer Products Manufacturing Business services Software Supply Chain, Logistics, and Transport Healthcare

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Average Project Cost Breakdown

Less than $10,000 (3) $10,000 to $49,000 (3) $50,000 to $199,999 (1) $200,000 to $999,999 (1)

What Clients Have Said
Clients consistently highlight HelpSquad's affordability and value for money, noting that their pricing fits within budgets while delivering significant results. For instance, one client reported a 33% reduction in labor costs, while another emphasized the excellent service quality at a reasonable price. Overall sentiment reflects satisfaction with the cost-effectiveness of HelpSquad's services, aligning well with client expectations and project outcomes.
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Select VoiceCom

4.8 9 reviews
Premier Verified

$5,000+

< $25 / hr

1,000 - 9,999

Serves Australia

Services provided

30% Call Center Services

30% Customer Service Outsourcing

10% Back Office Outsourcing +3 services

10% Finance & Accounting Outsourcing (FAO)

10% IT Staff Augmentation

10% Sales Outsourcing

Select VoiceCom is a customer service and sales outsourcing company praised for its ability to enhance client operations through effective team staffing and management. Across reviews, 100% highlight their exemplary project management and communication, often going above expectations. Approximately 85% of reviews mention their cultural alignment and responsiveness, while results include increased sales, customer satisfaction, and overall efficiency.

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Reviews mention Experienced
Overall, clients express a positive sentiment regarding Select VoiceCom's experience and capabilities. A president of an advertising company noted their 'flexible and agile' project management style, which effectively optimized campaign efficiencies. Additionally, the company's detail-oriented approach and valuable input from prior experiences were highlighted as impressive. However, a suggestion for improvement included more frequent check-ins on goals and financial viability to enhance project outcomes.

Call Center Services for MarTech Company

5.0 Jan 19, 2025

They're detail-oriented and provide a lot of inputs based on their previous experience to make the campaign successful.
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0 of 1 reviews is 5 stars

$10,000 – $49,000 avg. project cost

Reviewed 1 time in the past 6 months
In the last six months, client feedback for Select VoiceCom has been overwhelmingly positive. A Chief People Officer from a financial services company praised their well-organized and communicative team, noting responsiveness within 24 hours and a personalized approach. Clients appreciated their alignment in company values and culture fit. No areas for improvement were identified, indicating a high level of satisfaction with their services, particularly in sourcing and managing talent effectively.
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Industry Experience

Select VoiceCom exhibits strong capabilities across various industries, including Media, Business Services, Advertising & Marketing, Pharmaceuticals, Financial Services, and Legal. Clients commend their reliability, project management, and the ability to deliver measurable results, such as increased sales and improved customer service. Overall, feedback suggests a positive sentiment, particularly in the Financial Services and Legal sectors, where their attention to quality and client needs is highlighted as a key strength.
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Media Business services Advertising & marketing Pharmaceuticals Other industries Legal Financial services

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Average Project Cost Breakdown

$10,000 to $49,000 (2) $50,000 to $199,999 (2) $1,000,000 to $9,999,999 (2) $200,000 to $999,999 (1)

What Clients Have Said
Clients express a strong sentiment regarding Select VoiceCom's cost-effectiveness and value for money, often highlighting it as a key reason for their selection. One client noted it offered 'good value for cost,' and another mentioned the 'high ratings' and 'great culture fit' that justified their investment. Overall, feedback indicates that Select VoiceCom consistently delivers results that exceed expectations, making them a reliable partner for various business needs.
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Globus Prosourcing

Not yet reviewed

$1,000+

< $25 / hr

10 - 49

Surry Hills, Australia

Services provided

30% Finance & Accounting Outsourcing (FAO)

25% Accounting

10% Back Office Outsourcing +4 services

10% Business Valuation Services

10% Financial Advising & Planning

10% Fractional CFO Services

5% Financial Consulting

Globus Prosourcing is a small Finance & Accounting Outsourcing (FAO) company established in 2024. Their team focuses on Finance & Accounting Outsourcing (FAO) and Accounting.
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One Accountancy Pty Ltd

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Sydney, Australia

Services provided

25% Business Consulting

20% Accounting

15% Back Office Outsourcing +5 services

15% Funding & Investment

10% Finance & Accounting Outsourcing (FAO)

5% Business Valuation Services

5% Commercial Financing

5% Fractional CFO Services

Business Consulting company One Accountancy Pty Ltd is in Sydney, Australia. Their services include Business Consulting and Accounting.
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Searchflex

Not yet reviewed

$1,000+

$50 - $99 / hr

2 - 9

South Melbourne, Australia

Services provided

20% Conversion Optimization

20% Digital Strategy

20% Pay Per Click +3 services

20% Search Engine Optimization

10% Sales Outsourcing

10% UX/UI Design

Searchflex is a Digital Strategy company. Launched in 2025, their team offers Digital Strategy and Conversion Optimization.
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Translationz

Not yet reviewed

Undisclosed

Undisclosed

250 - 999

Melbourne, Australia

Services provided

40% Language Interpretation

40% Translation

20% Call Center Services

Translationz is a Translation company. Based in Melbourne, Australia, the firm was launched in 2004. Their team focuses on Translation and Language Interpretation.
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Telehealth Doctor

Not yet reviewed

$1,000+

< $25 / hr

2 - 9

Wallsend, Australia

Services provided

60% Public Relations

30% Business Consulting

10% Call Center Services

Telehealth Doctor is a public relations company. Their team is located in Wallsend, Australia. The firm provides Public Relations and Business Consulting.
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What are Featured Providers?
MarKam Solutions

5.0 9 reviews
Premier Verified

$1,000+

< $25 / hr

50 - 249

Serves Australia

Services provided

30% Call Center Services

20% Customer Service Outsourcing

20% IT Managed Services +2 services

20% Sales Outsourcing

10% Back Office Outsourcing

MarKam Solutions is a versatile outsourcing provider specializing in technical support, sales, operations, and customer service. Across multiple reviews, clients commend their professional management, alignment with company values, and ability to meet budget constraints. With over 90% positive feedback, MarKam Solutions is praised for their adaptability, responsiveness, and the strategic impact on metrics such as customer satisfaction and sales growth.

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Reviews mention Proactive
Clients consistently highlight MarKam Solutions' proactive approach and effective communication. One client noted their 'clear and proactive' communication with regular updates, while another emphasized their 'exceptional project management' and ability to adapt swiftly to evolving needs. This responsiveness has led to improved outcomes, including a 50% increase in lead generation and efficient project execution. Overall, feedback reflects a strong sentiment towards MarKam's proactive engagement, which significantly enhances collaboration and results.

Sales Outsourcing & Lead Gen for Advertising Account Co

5.0 Feb 13, 2025

MarKam Solutions demonstrated exceptional project management throughout our collaboration. They maintained clear timelines, delivered every milestone on schedule, and proactively communicated progress at each stage. Their team was highly responsive, adapting quickly to our feedback and evolving priorities. Whenever new needs arose, they acted with agility — offering practical solutions, strategic insights, and a hands-on approach that ensured smooth execution and consistent results.
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Back Office Outsourcing for Creative Agency

5.0 Nov 5, 2025

They managed the project efficiently, delivering all tasks and deliverables on time. Communication was clear and proactive, with regular progress updates and performance reports. Their structured approach made coordination easy and ensured deadlines were consistently met.
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3 of 3 reviews are 5 stars

$10,000 – $49,000 avg. project cost

Reviewed 3 times in the past 6 months
Recent reviews of MarKam Solutions reflect a strong overall sentiment, highlighting their exceptional project management, responsiveness, and ability to tailor solutions to client needs. Clients praised their effective communication and quick adaptation to changes, with one noting a 50% increase in lead generation. Another remarked on their personal approach and commitment to delivering quality services within budget constraints. No significant areas for improvement were identified, underscoring their reliability and professionalism.
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Average Project Cost Breakdown

$50,000 to $199,999 (3) $10,000 to $49,000 (1) $200,000 to $999,999 (1)

What Clients Have Said
Clients consistently praised MarKam Solutions for their competitive pricing and excellent value for money. One client highlighted that their pricing fit the budget while providing a 'good value for cost.' Another noted a 35% decrease in labor costs while meeting sales goals, emphasizing affordability without sacrificing quality. Overall, feedback reflects strong satisfaction with cost-effectiveness, suggesting that MarKam Solutions delivers substantial value relative to their fees.
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United States (4) Bulgaria (3) England (1)

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TDCX

4.8 12 reviews
Verified

$100,000+

Undisclosed

10,000+

Serves Australia

Services provided

50% Customer Service Outsourcing

20% Sales Outsourcing

10% Business Consulting +2 services

10% Call Center Services

10% Content Moderation Services

TDCX is a business process outsourcing company specializing in customer service, technical support, and risk assessment across diverse industries, primarily in the APAC region. The company receives consistently positive feedback, with reviews highlighting their scalability, efficient communication, and proactive problem-solving capabilities. Clients appreciate their ability to adapt quickly to changes and deliver high-quality outcomes, with approximately 90% of feedback being positive.

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Reviews mention Transparent
The overall sentiment regarding transparency in TDCX's operations is highly positive. Clients appreciate the company's culture of openness, where all team members can raise questions or concerns, fostering trust and operational enhancements. One client noted, 'This encouragement of transparency into the good or bad fosters trust between agent to TDCX and TDCX to client.' Such practices are seen as vital for building strong relationships and improving outcomes across partnerships.

Customer Service, Security & Risk Assessment for Fintech Co

5.0 Apr 28, 2022

TDCX has created a culture where everyone at every level can raise a question or concern, which has enabled my engagements with them to result in countless operating enhancements as well as large-scale operating shifts making all partners in the network increase outputs. This encouragement of transparency into the good or bad fosters trust between agent to TDCX and TDCX to client where everyone wins, including other vendors in the network. More partners should strive to operate this way.
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Industry Experience

TDCX demonstrates strong capabilities across various industries, including Hospitality & Leisure, Social Networking, Financial Services, Food & Beverages, Software, Consumer Products, Retail, and IT Services. Feedback emphasizes their agility, innovative problem-solving, and exceptional communication. Clients commend their ability to scale operations while maintaining high service quality, particularly in customer support and risk assessment. Overall sentiment is positive, with notable strengths in fostering partnerships, operational excellence, and a dedication to enhancing customer experience.
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Hospitality & leisure Social Networking Financial services Food & Beverages Software Consumer Products Retail IT Services

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Average Project Cost Breakdown

$1,000,000 to $9,999,999 (2) $200,000 to $999,999 (1) $10,000,000 + (1)

What Clients Have Said
Clients have expressed a generally positive sentiment regarding TDCX's cost and value for money. Feedback highlights their ability to deliver high-quality services while maintaining competitive pricing, as noted by a vendor manager who emphasized TDCX's best value in terms of cost and quality. However, some clients suggested that pricing could be more competitive. Overall, TDCX is regarded as a reliable partner that provides significant value, often exceeding expectations in service delivery.
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Singapore (7) Germany (1) Spain (1) United States (1)

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Big Outsource

5.0 52 reviews
Premier Verified

$10,000+

< $25 / hr

250 - 999

Serves Australia

Services provided

40% Customer Service Outsourcing

30% Back Office Outsourcing

20% Call Center Services +1 service

10% Finance & Accounting Outsourcing (FAO)

Big Outsource is a professional virtual assistance service provider specializing in administrative support, customer service, and content management tasks. Reviews indicate a high level of satisfaction, with approximately 90% of clients noting improvements in efficiency and communication. Clients appreciate their proactive project management and seamless integration into existing workflows, though some desire more proactive tool suggestions and flexible support hours.

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1 of 1 reviews is 5 stars

$50,000 – $199,999 avg. project cost

Reviewed 1 time in the past 6 months
In the past six months, clients have praised Big Outsource for their responsiveness and ability to enhance project efficiency. One client noted a 30% improvement in turnaround time and appreciated the proactive communication and support provided by their assigned assistant. The alignment of company values and budget considerations were key factors in selecting Big Outsource. However, there is a suggestion for improvement in proposing new content tools, indicating room for further innovation.
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Industry Experience

Big Outsource has demonstrated notable expertise across various industries, including Information Technology, eCommerce, Healthcare, Financial Services, and Consumer Products. Clients commend their ability to enhance operational efficiency, improve customer service response times, and maintain a high standard of quality. Overall sentiments reflect a strong alignment of values, professionalism, and effective communication, making them a suitable partner for businesses seeking reliable support in these sectors.
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Healthcare Software Financial services Chemicals & Biotechnology Other industries Wellness & Fitness Beauty Education Medical Real estate Retail Telecommunications Beauty & Cosmetics Arts, entertainment & music Legal Supply Chain, Logistics, and Transport Consulting Consumer Products Information technology eCommerce

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Average Project Cost Breakdown

$50,000 to $199,999 (15) $10,000 to $49,000 (1) $200,000 to $999,999 (1)

What Clients Have Said
Clients frequently commend Big Outsource for their competitive pricing and exceptional value for money. Many highlighted that the pricing fit their budgets while still delivering high-quality service. For instance, one client noted a 70% reduction in in-house admin workload and a 15% increase in client satisfaction, emphasizing the value derived from their partnership. Overall, the sentiment reflects strong satisfaction with cost versus the quality of service provided, underscoring Big Outsource's alignment with client needs and expectations.
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United States (19) Canada (2) Australia (1) India (1) Serbia (1) Switzerland (1) England (1)

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GlobalInfo Pty Ltd

Not yet reviewed

$1,000+

$100 - $149 / hr

2 - 9

Oakleigh South, Australia

Services provided

15% CRM Consulting and SI

15% Pay Per Click

10% AI Development +6 services

10% Back Office Outsourcing

10% E-Commerce Development

10% Search Engine Optimization

10% Social Media Marketing

10% Web Design

10% Web Development

GlobalInfo Pty Ltd, a PPC agency, is in Oakleigh South, Australia. They focus on Pay Per Click and CRM consulting and SI and were founded in 2006.
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House of I.T.

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Camberwell, Australia

Services provided

70% IT Managed Services

30% Back Office Outsourcing

Established in 2000, House of I.T. Is an IT managed services company. The team offers IT managed services and Back Office Outsourcing and is headquartered in Camberwell, Australia.
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What are Featured Providers?
Remote Team Solutions

5.0 23 reviews
Premier Verified

Undisclosed

Undisclosed

250 - 999

Serves Australia

Services provided

10% Back Office Outsourcing

10% Call Center Services

10% Customer Service Outsourcing +7 services

10% Employer of Record (EOR) Services

10% Finance & Accounting Outsourcing (FAO)

10% HR Outsourcing

10% IT Staff Augmentation

10% Recruitment Process Outsourcing

10% Sales Outsourcing

10% Staffing

Remote Team Solutions is a staffing and recruitment company specializing in remote team management and virtual assistance. Reviews suggest a high level of client satisfaction, with 100% of reviewers praising their responsiveness, cost-effectiveness, and cultural alignment. Clients consistently highlight the company's trustworthiness and ability to exceed expectations, which has fostered long-term partnerships across various industries.

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Reviews mention Reasonable pricing
Clients have expressed positive sentiment regarding Remote Team Solutions' reasonable pricing, noting it as a key factor in their selection process. One client highlighted that the company offered lower costs compared to competitors, which was crucial in their decision-making. Additionally, the client appreciated the quality of candidates provided, reinforcing the value received for the price paid. Overall, the feedback indicates satisfaction with the affordability of services without compromising on quality.

Personal Assistant Recruitment for IT Offshoring Company

5.0 Dec 28, 2020

I was particularly impressed with the great variety of resumes and profiles that were presented to us and the way all the process was executed which made it really easy and fast to find the right resource. The cost was definitely a factor that made us select this vendor.
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1 of 1 reviews is 5 stars

$10,000 – $49,000 avg. project cost

Reviewed 1 time in the past 6 months
Recent feedback for Remote Team Solutions highlights their effective project management and timely delivery of services. A Processing Manager from Texas Specialty Underwriters praised their ability to issue policies faster while maintaining quality. Clients appreciate the flexibility in managing their teams and noted the good value for cost. Overall, sentiment is positive, with no significant areas for improvement identified, indicating a strong alignment with client expectations.
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Average Project Cost Breakdown

$10,000 to $49,000 (9) Less than $10,000 (3) $50,000 to $199,999 (2) $1,000,000 to $9,999,999 (1)

What Clients Have Said
Client feedback on Remote Team Solutions underscores strong value for money, with several reviewers highlighting the company's competitive pricing and high-quality service. For instance, one client noted they achieved a 50% cost reduction by hiring senior recruiters through RTS, while another emphasized that the overall cost was lower than other firms without sacrificing quality. Overall, clients express satisfaction with the balance of cost and service delivery, reinforcing RTS's reputation for providing good value.
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United States (18) Ireland (1) Mexico (1) New Zealand (1) England (1)

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Diversify Offshore Staffing Solutions

Not yet reviewed

Undisclosed

Undisclosed

250 - 999

Fortitude Valley, Australia

Services provided

40% Back Office Outsourcing

20% Accounting

10% Graphic Design +3 services

10% IT Managed Services

10% Recruiting

10% Search Engine Optimization

Diversify Offshore Staffing Solutions is a Back Office Outsourcing company. They were established in 2011, and their services include Back Office Outsourcing and Accounting.
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G'Day Broadcast

Not yet reviewed

$1,000+

$50 - $99 / hr

10 - 49

Altona North, Australia

Services provided

15% Content Marketing

15% Email Marketing

15% Pay Per Click +4 services

15% Search Engine Optimization

15% Social Media Marketing

15% Web Development

10% Sales Outsourcing

Based in Altona North, Australia, G'Day Broadcast is a social media marketing company. Their services include Social Media Marketing and Content Marketing.
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TelemarketingPower.com

Not yet reviewed

$1,000+

Undisclosed

50 - 249

Surry Hills, Australia

Services provided

100% Call Center Services

TelemarketingPower.com is an answering service company. Their midsize team is located in Surry Hills, Australia and Los Angeles, California. Their services include Call Center Services.
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Launch IT Systems

Not yet reviewed

$25,000+

$300+ / hr

2 - 9

Docklands, Australia

Services provided

20% ERP Consulting and SI

20% IT Managed Services

15% CRM Consulting and SI +6 services

10% Business Consulting

10% Customer Service Outsourcing

10% Financial Consulting

5% Application Management & Support

5% Custom Software Development

5% Enterprise App Modernization

Launch IT Systems is an ERP consulting and SI company. They were established in 2022 and provide ERP consulting and SI and IT managed services.
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Moor Marketing Agency

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

South Melbourne, Australia

Services provided

20% Marketing Strategy

10% Content Marketing

10% Conversion Optimization +6 services

10% Digital Strategy

10% Pay Per Click

10% Sales Outsourcing

10% Search Engine Optimization

10% Social Media Marketing

10% Web Design

Moor Marketing Agency is a Marketing Strategy company. The South Melbourne, Australia-based company provides Marketing Strategy and Digital Strategy.
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Virtual Office Brisbane

Not yet reviewed

$1,000+

$25 - $49 / hr

10 - 49

Brisbane City, Australia

Services provided

50% Back Office Outsourcing

50% Call Center Services

Headquartered in Brisbane City, Australia, Virtual Office Brisbane is a small Back Office Outsourcing and call center. Their services include Back Office Outsourcing and Call Center Services.
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Lion BPO Services

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Gosnells, Australia

Services provided

30% Back Office Outsourcing

15% Cybersecurity

15% IT Managed Services +4 services

10% Accounting

10% Finance & Accounting Outsourcing (FAO)

10% Graphic Design

10% Web Development

Lion BPO Services is a small Back Office Outsourcing company headquartered in Gosnells, Australia. The team offers Back Office Outsourcing and IT managed services.
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Anaesthetic & Medical Billing Services

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Kew, Australia

Services provided

50% Back Office Outsourcing

50% Call Center Services

Founded in 2012, Anaesthetic & Medical Billing Services is an answering service company and Back Office Outsourcing company. Their services include Call Center Services and Back Office Outsourcing.
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A1CRM

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Coorparoo, Australia

Services provided

70% CRM Consulting and SI

30% Sales Outsourcing

A1CRM is a CRM consulting and SI company. Founded in 2015, their team specializes in CRM consulting and SI and Sales Outsourcing.
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Q&A Market Research Services Pty Ltd

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Milton, Australia

Services provided

70% Market Research

30% Back Office Outsourcing

Q&A Market Research Services Pty Ltd is a Market Research company. Founded in 2004, the agency is in Milton, Australia. Their services include Market Research and Back Office Outsourcing.
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Centrospex

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Bonville, Australia

Services provided

25% Event Marketing

25% Sales Outsourcing

20% Social Media Marketing +2 services

15% Account-Based Marketing

15% Email Marketing

Midsize Event Marketing company Centrospex, is headquartered in Singapore, Singapore and Bonville, Australia. Their services include Event Marketing and Sales Outsourcing.
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Bonville, Australia

14 Grandis Road,
Bonville, Australia 2450
6 - 9

+61 291 192 588

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MMTS

Not yet reviewed

$1,000+

$25 - $49 / hr

50 - 249

Brisbane City, Australia

Services provided

40% Back Office Outsourcing

40% Call Center Services

20% Digital Strategy

MMTS is a Back Office Outsourcing company based in Brisbane City, Australia. They focus on Back Office Outsourcing and Call Center Services.
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Ask Datatech

Not yet reviewed

$1,000+

< $25 / hr

10 - 49

Griffith, Australia

Services provided

70% Back Office Outsourcing

10% Email Marketing

10% Market Research +1 service

10% Translation

Ask Datatech, a Back Office Outsourcing company, is in Surrey, Canada and Chicago, Illinois. Their services include Back Office Outsourcing and Market Research.
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Griffith, Australia

115 kookora street
Griffith, Australia 2680
2 - 5

+61 (043) 377-8610

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Unient

Not yet reviewed

$1,000+

< $25 / hr

50 - 249

Adelaide, Australia

Services provided

25% Back Office Outsourcing

25% Employer of Record (EOR) Services

25% Recruitment Process Outsourcing +1 service

25% Staffing

Based in Adelaide, Australia and Cebu City, Philippines, Unient is a Back Office Outsourcing company. The team specializes in Back Office Outsourcing and Recruitment Process Outsourcing.
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Affordable Staff

Not yet reviewed

$1,000+

< $25 / hr

50 - 249

Brisbane City, Australia

Services provided

25% Back Office Outsourcing

20% Call Center Services

20% Finance & Accounting Outsourcing (FAO) +6 services

10% Accounting

10% Customer Service Outsourcing

5% Direct Marketing

5% HR Outsourcing

3% Staffing

2% Recruiting

Affordable Staff is a Back Office Outsourcing company. Established in 2009, the agency provides Back Office Outsourcing and Call Center Services.
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Ghost Writing Experts

Not yet reviewed

$1,000+

< $25 / hr

50 - 249

Melbourne, Australia

Services provided

100% Back Office Outsourcing

Ghost Writing Experts, a Back Office Outsourcing company, was founded in 2018. They focuses on Back Office Outsourcing.
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Scan2Archive

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

St Leonards, Australia

Services provided

70% Document Digitization & Management

30% Back Office Outsourcing

Scan2Archive, a small Document Digitization & Management company, is located in St Leonards, Australia. The team specializes in Document Digitization & Management and Back Office Outsourcing.
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WireTask

Not yet reviewed

$10,000+

< $25 / hr

50 - 249

Docklands, Australia

Services provided

25% Back Office Outsourcing

25% Business Consulting

25% Call Center Services +1 service

25% Sales Outsourcing

WireTask is a midsize Business Consulting company located in Docklands, Australia and Dhaka, Bangladesh. Their services include Business Consulting and Call Center Services.
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Sydpro Pty Ltd

5.0 2 reviews

$1,000+

$25 - $49 / hr

50 - 249

Sydney, Australia

Services provided

60% IT Staff Augmentation

30% Finance & Accounting Outsourcing (FAO)

10% Back Office Outsourcing

Sydpro Pty Ltd is a recruitment and staffing agency specializing in sourcing skilled IT professionals from both local and offshore markets, notably Sri Lanka. Reviews highlight their exceptional service, effective onboarding, and staff support, with 100% positive feedback regarding their ability to meet staffing needs and ensure employee well-being. Clients appreciate their Australian legal presence and cost-effective solutions.

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Industry Experience

Sydpro Pty Ltd has demonstrated expertise primarily in the IT Services and Software industries. Clients commend their ability to source highly skilled engineers, particularly in Microsoft 365, Azure, and BI engineering, showcasing their strength in talent acquisition and staff augmentation. Feedback highlights their exceptional service, local support presence, and focus on employee well-being, leading to high retention rates. Overall sentiment is positive, indicating a strong fit for organizations seeking reliable staffing solutions in technology-driven sectors.
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Select Industry to see insights

IT Services Software

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Average Project Cost Breakdown

$50,000 to $199,999 (1) $200,000 to $999,999 (1)

What Clients Have Said
Sydpro Pty Ltd has received positive feedback regarding its overall cost and value for money. Clients have highlighted the company's strong experience and ability to source skilled talent at competitive rates, with one noting that Sydpro was selected specifically for its 'value for money.' Another client emphasized successful outcomes, including high retention rates of recruits and effective support for offshore staff. Overall sentiment reflects satisfaction with the financial investment relative to the quality of service provided.
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Hexcen Pty Ltd

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Melbourne, Australia

Services provided

25% Back Office Outsourcing

25% Email Marketing

25% Fulfillment +1 service

25% Web Development

Based in Melbourne, Australia and Malvern East, Australia, Hexcen Pty Ltd is an Email Marketing company. Established in 2017, the team specializes in Email Marketing and Web Development.
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IPP Technologies Pty Ltd

Not yet reviewed

$50,000+

$150 - $199 / hr

50 - 249

Macquarie Park, Australia

Services provided

20% Call Center Services

20% IT Staff Augmentation

20% Web Development +4 services

10% Custom Software Development

10% Digital Strategy

10% Social Media Marketing

10% Web Design

Launched in 1993, IPP Technologies Pty Ltd is an IT staff augmentation company. The midsize team offers IT staff augmentation and Web Development.
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Datacom

Not yet reviewed

$1,000+

< $25 / hr

1,000 - 9,999

Fortitude Valley, Australia

Services provided

100% Call Center Services

Located in Wellington, New Zealand and Wellington, New Zealand, Datacom is an answering service. They offer Call Center Services and were established in 1965.
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Fortitude Valley, Australia

501 Ann St Fortitude Valley
Fortitude Valley, Australia 4006
151 - 200

61.7.3842.8888

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Leadbytez

Not yet reviewed

$1,000+

$25 - $49 / hr

2 - 9

Murdoch, Australia

Services provided

50% Sales Outsourcing

25% Pay Per Click

25% Social Media Marketing

Leadbytez is a Murdoch, Australia-based Sales Outsourcing company. Their services include Sales Outsourcing and Social Media Marketing.
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YourBookkeepersOnline (YBO)

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Burwood, Australia

Services provided

80% Accounting

20% Back Office Outsourcing

YourBookkeepersOnline (YBO) is an Accounting company founded in 2014. In Burwood, Australia, the team provides Accounting and Back Office Outsourcing.
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Anton Murray Consulting

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Northbridge, Australia

Services provided

40% Commercial Financing

20% Accounting

20% Back Office Outsourcing +2 services

10% Business Consulting

10% Financial Consulting

Anton Murray Consulting is a Commercial Financing company based in Northbridge, Australia and Melbourne, Australia. Their services include Commercial Financing and Back Office Outsourcing.
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DataDevice

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Rosehill, Australia

Services provided

40% BI & Big Data Consulting & SI

40% ECM Consulting and SI

20% Document Digitization & Management

DataDevice is a Rosehill, Australia-based business intelligence company. They offer BI & big data consulting & SI and ECM consulting and SI.
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B dynamic Logistics

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Kemps Creek, Australia

Services provided

20% Customer Service Outsourcing

20% Fulfillment

20% Logistics & Supply Chain Consulting +2 services

20% Supply Chain Management

20% Warehousing & Distribution

B dynamic Logistics is a small Fulfillment company established in 2005. Their services include Fulfillment and Logistics & Supply Chain Consulting.
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Adventure Consultancy Solutions Pty Ltd

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Melbourne, Australia

Services provided

30% Computer Engineering

20% Application Testing

20% Back Office Outsourcing +2 services

20% Robotics Process Automation

10% IT Strategy Consulting

Established in 2019, Adventure Consultancy Solutions Pty Ltd is a Computer Engineering company. Their team specializes in Computer Engineering and Application Testing.
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BGF - B2B Growth with AI Agents

5.0 1 review

$1,000+

$25 - $49 / hr

50 - 249

South Melbourne, Australia

Services provided

65% AI Agents

20% Sales Outsourcing

15% Demand Generation Marketing

B2B Growth Force - Top B2B Marketing, Revenue Operations & ABM Agency offers marketing strategy development and revenue operations services, focusing on enhancing business growth. Reviews highlight Pradeep's patience, prompt communication, and innovative strategies. Clients appreciate the detailed guidance and effective solutions provided, though there is a suggestion to expand the team to accommodate more clients simultaneously.

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South Melbourne, Australia

Coventry Place
South Melbourne, Australia 3205
2 - 5

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Akiko Business Consultants Pty Ltd

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

North Sydney, Australia

Services provided

35% Back Office Outsourcing

35% Business Consulting

20% IT Managed Services +1 service

10% Finance & Accounting Outsourcing (FAO)

Akiko Business Consultants Pty Ltd is a Back Office Outsourcing company founded in 2002. The midsize team offers Back Office Outsourcing and Business Consulting.
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Outsourced HR Solution

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Burleigh Heads, Australia

Services provided

20% Back Office Outsourcing

20% Social Media Marketing

15% Accounting +5 services

15% Call Center Services

10% Customer Service Outsourcing

10% Finance & Accounting Outsourcing (FAO)

5% Mobile App Development

5% Web Design

Outsourced HR Solution is a small Burleigh Heads, Australia-based Back Office Outsourcing company. Their services include Back Office Outsourcing and Social Media Marketing.
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MarketOne International

Not yet reviewed

$10,000+

Undisclosed

250 - 999

Melbourne, Australia

Services provided

35% Email Marketing

30% Call Center Services

20% Marketing Strategy +2 services

10% Conversion Optimization

5% Sales Outsourcing

MarketOne International is an Email Marketing company founded in 1998. Their services include Email Marketing and Call Center Services.
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Melbourne, Australia

Level 4, 446 Collins Street
Melbourne, Australia 3000

395.344.333

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Sterling BPO

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Port Melbourne, Australia

Services provided

100% Back Office Outsourcing

Back Office Outsourcing company Sterling BPO offers Back Office Outsourcing. They were founded in 2014.
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Canty Digital

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Oak Flats, Australia

Services provided

25% Search Engine Optimization

20% Sales Outsourcing

20% Social Media Marketing +2 services

20% Web Design

15% Pay Per Click

Canty Digital is a SEO company. The team focuses on Search Engine Optimization and Social Media Marketing, and the agency is located in Oak Flats, Australia.
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Performance Marketing Analytics

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Sydney, Australia

Services provided

40% BI & Big Data Consulting & SI

20% CRM Consulting and SI

20% Call Center Services +1 service

20% Market Research

Performance Marketing Analytics is a data analytics company. Launched in 2002, the agency specializes in BI & big data consulting & SI and Market Research.
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Tenacity Advertising

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Perth, Australia

Services provided

20% Advertising

20% Market Research

20% Pay Per Click +2 services

20% Sales Outsourcing

20% Social Media Marketing

Tenacity Advertising is an Advertising company. In Perth, Australia, the firm specializes in Advertising and Market Research.
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SimplyCRO

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

North Rocks, Australia

Services provided

50% Conversion Optimization

30% UX/UI Design

20% Sales Outsourcing

SimplyCRO, a Conversion Optimization company, was launched in 2016. Based in North Rocks, Australia, the team provides Conversion Optimization and UX/UI Design.
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IntelliMail International

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Somerton, Australia

Services provided

20% Back Office Outsourcing

20% Direct Marketing

20% Email Marketing +2 services

20% Logistics & Supply Chain Consulting

20% Print Design

IntelliMail International is a Somerton, Australia-based Direct Marketing company. They offer Direct Marketing and Email Marketing and were established in 2008.
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Stand Out From The Pack™

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Fyshwick, Australia

Services provided

20% Content Marketing

20% SMS Marketing

20% Sales Outsourcing +2 services

20% Social Media Marketing

20% Web Development

Stand Out From The Pack™ is a social media marketing firm founded in 2016. In Fyshwick, Australia, the team focuses on Social Media Marketing and Content Marketing.
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ProfitAbility Virtual Assistance

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Rockhampton, Australia

Services provided

35% Accounting

35% Back Office Outsourcing

15% Call Center Services +1 service

15% Customer Service Outsourcing

ProfitAbility Virtual Assistance is an Accounting company. The small Rockhampton, Australia-based team focuses on Accounting and Back Office Outsourcing. The agency was launched in 2015.
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Skill Sync AU

Not yet reviewed

Undisclosed

Undisclosed

Freelancer

Melbourne, Australia

Services provided

60% Back Office Outsourcing

40% Recruitment Process Outsourcing

Skill Sync AU is a Back Office Outsourcing company launched in 2017. Headquartered in Melbourne, Australia, the team focuses on Back Office Outsourcing and Recruitment Process Outsourcing.
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