Top BPO Companies in Australia

Ratings Updated: April 1, 2026

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Featured

What are Featured Providers?
Hugo Inc.

5.0 28 reviews
Premier Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves Australia

Services provided

25% Customer Service Outsourcing

20% Call Center Services

15% Back Office Outsourcing +4 services

10% Content Moderation Services

10% Data Annotation Services

10% Finance & Accounting Outsourcing (FAO)

10% Sales Outsourcing

Hugo Inc. | Top CX Provider is an outsourcing company specializing in customer experience (CX) and support services. The company consistently receives high praise for its effective project management and adaptability, with 100% of reviewers noting the team's ability to seamlessly integrate into existing operations. Approximately 70% of the feedback highlights the company's impressive cultural fit and commitment to quality, with measurable outcomes like increased efficiency and customer satisfaction.

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Reviews mention Exceptional performance
Clients consistently praised Hugo for their exceptional performance, highlighting substantial outcomes such as an 80% reduction in support ticket response times and effective community moderation for over 100K users. Feedback emphasized their proactive mindset, seamless communication, and alignment with company culture. One client noted, 'Their eagerness to excel—consistently going above and beyond expectations—set them apart from previous partners.' Overall, the sentiment reflects high satisfaction and recognition of Hugo as a reliable and outstanding partner.

Digital Strategy for Environmental Solutions Platform

5.0 Aug 29, 2023

Our partnership with Hugo Outsourcing Company has sparked a remarkable transformation in our operations. We now update solution pages four times faster, ensuring clients access the latest information promptly. Additionally, our customer responses occur in under two hours, showcasing our commitment to swift and top-notch service. These achievements exemplify our dedication to innovation and exceptional customer experiences, setting new industry benchmarks.
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Customer Service Outsourcing for Gaming Company

5.0 Aug 22, 2023

I'm thrilled to express my outstanding journey partnering with Hugo, our reliable outsourcing ally. Hugo's unwavering commitment to on-time deliveries has been nothing short of impressive. Their seamless adjustment to our needs ensured that each delivery was prompt and devoid of any hassles. Collaborating with a team that consistently went above and beyond our expectations has been an absolute pleasure.
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Multilingual Customer Support for Beverage Company

5.0 Aug 22, 2023

I'm thrilled to share my experience working with Hugo that has truly transformed our customer support. Their expertise in accelerating response times and providing multilingual support has been nothing short of remarkable. They seamlessly implemented strategies that significantly reduced our response times, ensuring that our valued customers never had to wait long for assistance. This level of responsiveness not only improved customer satisfaction but also showcased their commitment to delivering exceptional service.
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Industry Experience

Hugo Inc. has garnered positive feedback across multiple industries, including Financial Services, eCommerce, Automotive, Software, Environmental Services, Advertising & Marketing, Information Technology, and Gaming. Their expertise in customer support, operational efficiency, and content management has consistently been highlighted as a strength. Clients noted significant improvements in response times, customer satisfaction, and overall efficiency. Hugo's ability to adapt to various industry needs, coupled with their commitment to high-quality service, positions them as a valuable partner for businesses seeking to enhance their operations.
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Financial services eCommerce Automotive Food & Beverages Software Information technology Environmental Services Advertising & marketing Gaming Media

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Average Project Cost Breakdown

$50,000 to $199,999 (7) $200,000 to $999,999 (6) $10,000 to $49,000 (2)

What Clients Have Said
Clients consistently commend the company for its exceptional value for money, highlighting that Hugo offers high-quality services at competitive rates. One client noted, 'Good value for cost,' while another emphasized their 'ability to scale services without compromising quality.' Many reviews reflect satisfaction with cost reductions and enhanced operational efficiency, with one client praising an '80% improvement in efficiency' compared to in-house hiring. Overall, the sentiment is overwhelmingly positive, indicating that clients perceive Hugo as a cost-effective partner.
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United States (9) Kenya (3) France (1) Netherlands (1) United Arab Emirates (1) England (1)

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TECHSPEED INC

4.9 18 reviews
Premier Verified

$1,000+

< $25 / hr

50 - 249

Serves Australia

Services provided

20% Back Office Outsourcing

15% Customer Service Outsourcing

15% Data Annotation Services +5 services

15% Document Digitization & Management

10% Call Center Services

10% Content Moderation Services

10% Litigation Support Services

5% Transcription

TECHSPEED INC is a data solutions company specializing in data entry, content management, and business process outsourcing. The company is praised for its professionalism and adaptability, with 100% of clients highlighting their responsiveness and 90% appreciating their ability to deliver on time. Clients commend their excellent project management and flexibility, noting a strong customer-first mindset. There were no significant areas for improvement mentioned across reviews.

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3 of 3 reviews are 5 stars

Unknown avg. project cost

Reviewed 3 times in the past 6 months
In the past six months, TECHSPEED INC has received positive feedback for their professionalism, timely delivery, and effective communication. Clients praised their accuracy and responsiveness, with one noting their ability to deliver extensive election information faster than competitors. Another client highlighted the high accuracy in data entry with minimal corrections needed. Overall, clients expressed high satisfaction, with no significant areas for improvement identified.
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Industry Experience

TechSpeed Inc has demonstrated expertise across various industries including Politics, Home Services, Retail, Financial Services, and Advertising & Marketing. Clients commend their strong project management, responsiveness, and ability to deliver high-quality results efficiently. Overall sentiment reflects satisfaction, particularly in data processing and customer service, making them a suitable fit for organizations requiring reliable data entry, research, and operational support in diverse sectors.
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Software Other Industry Business services Consulting IT Services Nonprofit Real estate Financial services Retail Healthcare Home Services Politics Advertising & marketing

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More responsive than most other service providers

TECHSPEED INC is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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United States (16) Canada (1)

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Connext

5.0 7 reviews
Premier Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves Australia

Services provided

30% Customer Service Outsourcing

30% Finance & Accounting Outsourcing (FAO)

20% Back Office Outsourcing +1 service

20% IT Staff Augmentation

Connext is a business process outsourcing company specializing in call center services, transaction management, and accounting processes. Reviewers praise Connext for their impressive hiring process, alignment with company values, and capability to rapidly provide skilled personnel. Over 90% of reviewers highlight their effective communication and project management, while some mention the need for increased employee training. The company is recognized for fostering long-term partnerships.

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1 of 1 reviews is 5 stars

Unknown avg. project cost

Reviewed 1 time in the past 6 months
In recent reviews, clients have expressed overall satisfaction with Connext's call center services, particularly noting a significant reduction in guest complaints and improved reservation accuracy. One client highlighted the impressive hiring process and alignment of values. However, there is a suggestion for enhancing employee training. Communication has been effective, with most projects delivered on time, reinforcing a positive sentiment towards Connext's reliability and professionalism.
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Industry Experience

Connext has demonstrated expertise across various industries, including entertainment, real estate, financial services, software, and business services. Clients commend their ability to quickly scale teams and improve operational efficiencies. The overall sentiment is highly positive, highlighting strengths in communication, talent acquisition, and alignment with client values. This provider appears particularly well-suited for companies in need of outsourcing solutions to enhance productivity, streamline operations, and support growth in a collaborative manner.
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Arts, entertainment & music Real estate Financial services Software Business services Other Industry

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Honolulu, Hawaii (3) Denver, Colorado (1) Mechanicsville, Virginia (1) Trevose, Pennsylvania (1)

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Squiz

Not yet reviewed

$10,000+

$150 - $199 / hr

250 - 999

Sydney, Australia

Services provided

30% Back Office Outsourcing

20% Custom Software Development

20% Web Design +3 services

10% CRM Consulting and SI

10% Digital Strategy

10% UX/UI Design

Back Office Outsourcing company Squiz offers Back Office Outsourcing and Custom Software Development. They were established in 1998.
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Onehalf Offshore Business Solutions

Not yet reviewed

Undisclosed

Undisclosed

250 - 999

Melbourne, Australia

Services provided

20% Accounting

20% Back Office Outsourcing

15% Mobile App Development +4 services

15% Web Development

10% Customer Service Outsourcing

10% Recruiting

10% Transcription

Midsize Accounting company Onehalf Offshore Business Solutions, is headquartered in Melbourne, Australia. Their services include Accounting and Back Office Outsourcing.
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Featured

What are Featured Providers?
Remote CoWorker

4.8 176 reviews
Premier Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves Australia

Services provided

45% Back Office Outsourcing

15% Finance & Accounting Outsourcing (FAO)

10% Call Center Services +3 services

10% Customer Service Outsourcing

10% HR Consulting

10% Sales Outsourcing

Remote CoWorker is a virtual assistance service provider known for its comprehensive administrative support, project management, and marketing solutions. Across various industries, client feedback is overwhelmingly positive, with over 95% praising the team's responsiveness, efficiency, and ability to learn quickly. Many reviewers highlight the company’s exceptional project management skills, professionalism, and the significant improvement in productivity and time management they experienced.

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Reviews mention Efficient
Clients consistently highlight the efficiency of Remote CoWorker, praising their responsiveness and timely project management. For instance, one executive noted a significant improvement in productivity, saving 5–10 hours weekly due to effective delegation. Another client emphasized their seamless onboarding process and quick task completion. Overall, the sentiment around efficiency is overwhelmingly positive, with multiple clients noting that Remote CoWorker's staff are not only effective but also quick to adapt to needs, enhancing overall operational workflows.

Virtual Assistance for Financial Advisory & Consulting Firm

5.0 Sep 29, 2024

The project delivered outstanding results, including a 30% increase in operational efficiency due to streamlined workflows and automation. Customer satisfaction surged with faster, more responsive support, and clear, actionable reports led to quicker decision-making. Their project management was highly effective, consistently delivering items on time with strong attention to detail.
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Back Office Outsourcing for Construction Company

5.0 Sep 26, 2024

The efficiency of finding candidates and setting up interviews to get the project started was quick and seamless. She has delivered on time and is very responsive and communicative. The data that Charmaigne has entered to update our database has saved me countless hours.
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HR & Clinic Operations Staff Aug for Speech Therapy Company

5.0 Jul 9, 2024

Remote coworker provided an amazing asset to my team who has helped streamline numerous areas in our company. Specifically, Leoniza is extremely efficient and completes all tasks promptly. I appreciate Remote CoWorker's ability to provide quality staff.
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Staffing & Back Office Outsourcing for E-Learning Company

5.0 Oct 26, 2023

The company onboarded staff extremely quickly and efficiently, and the staff member was ready to start as soon as possible. Onboarding was extremely efficient. The administration team is extremely responsive and very quick to assist with problems.
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Review Management & Content Creation for Dry Cleaning Firm

5.0 Jul 19, 2023

They're great at meeting deadlines and are very efficient. Timely responses to customers were noted as a key outcome. Takes feedback well and learns quickly.
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Industry Experience

Remote CoWorker has received positive feedback across various industries, demonstrating notable strengths in sectors such as automotive, real estate, healthcare, and legal services. Clients commend their prompt communication, effective project management, and ability to match skilled virtual assistants to specific needs. The overall sentiment reflects satisfaction with productivity improvements, administrative support, and lead generation efforts. Potential clients in these sectors can expect a commitment to quality service, responsiveness, and operational efficiency from Remote CoWorker.
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Business services Medical Plumbing Consulting Contracting HVAC Transportation Manufacturing Other industries Hospitality & leisure Nonprofit Insurance Restaurants Education Arts, entertainment & music eCommerce Financial services Construction Beauty & Cosmetics Retail Software Information technology IT Services Food & Beverage Consumer products & services Consumer Products Food & Beverages Other Industry Wellness & Fitness Environmental Services Design Automotive Media Healthcare Sports Publishing Advertising & marketing Energy & natural resources Legal Real estate

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Average Project Cost Breakdown

Less than $10,000 (53) $10,000 to $49,000 (12) $50,000 to $199,999 (3) $200,000 to $999,999 (1) $1,000,000 to $9,999,999 (1)

What Clients Have Said
Clients consistently highlight Remote CoWorker's excellent value for money, noting that their pricing aligns well with budgets. For instance, one client appreciated the 'good value for cost' and another emphasized that 'pricing fits our budget.' Many reviews express satisfaction with the efficiency and quality of work delivered, with comments on how the services have led to increased productivity and successful outcomes for various projects. Overall, the sentiment surrounding cost-effectiveness and value remains overwhelmingly positive.
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United States (108) Canada (4) United Arab Emirates (2) Australia (1) Belgium (1) Ireland (1) England (1)

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HelpSquad

5.0 11 reviews
Premier Verified

$1,000+

< $25 / hr

250 - 999

Serves Australia

Services provided

40% Back Office Outsourcing

30% Call Center Services

30% Customer Service Outsourcing

HelpSquad is a customer service outsourcing company specializing in live chat support, call center augmentation, and virtual assistance across various industries. The company consistently receives high praise for its responsiveness, personalized service, and cost-effective solutions. Approximately 100% of reviewers commend HelpSquad for their attentive project management, while about 70% highlight significant improvements in lead generation and client engagement.

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Reviews mention Personable
Clients have consistently praised HelpSquad for their personable approach and personalized level of service. One client highlighted their 'willingness to support our needs to scale up or down,' reinforcing the sentiment that HelpSquad is attentive and adaptable to client requirements. The feedback indicates a strong appreciation for the company's commitment to customer service, with no reported areas for improvement, reflecting an overall positive sentiment regarding their interpersonal interactions.

Call Center Staff Aug for Higher Education Institution

5.0 Jul 24, 2025

The distinction here is their personalized level of service and broad technical depth for the cost.
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1 of 1 reviews is 5 stars

$50,000 – $199,999 avg. project cost

Reviewed 1 time in the past 6 months
In the last six months, HelpSquad has received positive feedback for their exceptional communication and effective guest service solutions. A client from Vello Property Management noted a 25% increase in guest communication hours and a 33% reduction in labor costs. They highlighted the team's responsiveness and attention to detail throughout the process, from sales to account management, emphasizing HelpSquad's alignment with their company's values and culture.
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Average Project Cost Breakdown

Less than $10,000 (3) $10,000 to $49,000 (3) $50,000 to $199,999 (1) $200,000 to $999,999 (1)

What Clients Have Said
Clients consistently highlight HelpSquad's affordability and value for money, noting that their pricing fits within budgets while delivering significant results. For instance, one client reported a 33% reduction in labor costs, while another emphasized the excellent service quality at a reasonable price. Overall sentiment reflects satisfaction with the cost-effectiveness of HelpSquad's services, aligning well with client expectations and project outcomes.
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More responsive than most other service providers

HelpSquad is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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Select VoiceCom

4.8 9 reviews
Premier Verified

$5,000+

< $25 / hr

1,000 - 9,999

Serves Australia

Services provided

30% Call Center Services

30% Customer Service Outsourcing

10% Back Office Outsourcing +3 services

10% Finance & Accounting Outsourcing (FAO)

10% IT Staff Augmentation

10% Sales Outsourcing

Select VoiceCom is a customer service and sales outsourcing company praised for its ability to enhance client operations through effective team staffing and management. Across reviews, 100% highlight their exemplary project management and communication, often going above expectations. Approximately 85% of reviews mention their cultural alignment and responsiveness, while results include increased sales, customer satisfaction, and overall efficiency.

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0 of 1 reviews is 5 stars

$10,000 – $49,000 avg. project cost

Reviewed 1 time in the past 6 months
In the last six months, client feedback for Select VoiceCom has been overwhelmingly positive. A Chief People Officer from a financial services company praised their well-organized and communicative team, noting responsiveness within 24 hours and a personalized approach. Clients appreciated their alignment in company values and culture fit. No areas for improvement were identified, indicating a high level of satisfaction with their services, particularly in sourcing and managing talent effectively.
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Industry Experience

Select VoiceCom exhibits strong capabilities across various industries, including Media, Business Services, Advertising & Marketing, Pharmaceuticals, Financial Services, and Legal. Clients commend their reliability, project management, and the ability to deliver measurable results, such as increased sales and improved customer service. Overall, feedback suggests a positive sentiment, particularly in the Financial Services and Legal sectors, where their attention to quality and client needs is highlighted as a key strength.
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Media Business services Advertising & marketing Pharmaceuticals Other industries Legal Financial services

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Average Project Cost Breakdown

$10,000 to $49,000 (2) $50,000 to $199,999 (2) $1,000,000 to $9,999,999 (2) $200,000 to $999,999 (1)

What Clients Have Said
Clients express a strong sentiment regarding Select VoiceCom's cost-effectiveness and value for money, often highlighting it as a key reason for their selection. One client noted it offered 'good value for cost,' and another mentioned the 'high ratings' and 'great culture fit' that justified their investment. Overall, feedback indicates that Select VoiceCom consistently delivers results that exceed expectations, making them a reliable partner for various business needs.
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United States (7) Australia (1)

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Objective Corporation

Not yet reviewed

Undisclosed

Undisclosed

250 - 999

North Sydney, Australia

Services provided

40% IT Managed Services

30% Document Digitization & Management

30% ECM Consulting and SI

Founded in 1987, Objective Corporation is an IT managed services company. The agency offers IT managed services and ECM consulting and SI, and is midsize.
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Broad Connect

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Baulkham Hills, Australia

Services provided

25% Call Center Services

25% Cybersecurity

25% IoT Development +1 service

25% Unified Communications Consulting & SI

Unified communications consulting & SI company Broad Connect is located in Baulkham Hills, Australia. They provide unified communications consulting & SI and Cybersecurity.
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Arkis

Not yet reviewed

$50,000+

< $25 / hr

10 - 49

Melbourne, Australia

Services provided

40% Other IT Consulting and SI

30% Business Consulting

15% Back Office Outsourcing +1 service

15% Customer Service Outsourcing

Arkis is an other IT consulting and SI company. They were launched in 2012 and specialize in other IT consulting and SI and Business Consulting.
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Search Scope

Not yet reviewed

$1,000+

$200 - $300 / hr

2 - 9

Victoria Park, Australia

Services provided

25% AI Development

25% Pay Per Click

25% Sales Outsourcing +1 service

25% Search Engine Optimization

Search Scope is a Victoria Park, Australia-based SEO company. Their services include Search Engine Optimization and Pay Per Click.
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Tradie Web Guys

5.0 1 review

$1,000+

$200 - $300 / hr

10 - 49

Kingscliff, Australia

Services provided

20% AI Consulting

20% IT Managed Services

20% Pay Per Click +2 services

20% Sales Outsourcing

20% Search Engine Optimization

At Tradie Web Guys, we help your trade business reach its goals by delivering high-quality leads and booked appointments through our unique sales and marketing system. Our customised digital
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What are Featured Providers?
MarKam Solutions

5.0 9 reviews
Premier Verified

$1,000+

< $25 / hr

50 - 249

Serves Australia

Services provided

30% Call Center Services

20% Customer Service Outsourcing

20% IT Managed Services +2 services

20% Sales Outsourcing

10% Back Office Outsourcing

MarKam Solutions is a versatile outsourcing provider specializing in technical support, sales, operations, and customer service. Across multiple reviews, clients commend their professional management, alignment with company values, and ability to meet budget constraints. With over 90% positive feedback, MarKam Solutions is praised for their adaptability, responsiveness, and the strategic impact on metrics such as customer satisfaction and sales growth.

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Reviews mention Professional
Clients consistently commend MarKam Solutions for their professionalism and structured project management. Feedback highlights their timely deliverables and proactive communication, with one client noting, "Their professionalism and reliability made the entire process efficient and stress-free." Another remarked on their "great corporate culture" and adaptability to client needs. Overall, sentiment is overwhelmingly positive, with many clients expressing strong recommendations and satisfaction with the services provided.

Call Center Services for Furniture Manufacturer

5.0 Nov 1, 2024

All project deliverables were met in professional and timely manner. Their in-depth knowledge of the latest technology and customer service frameworks impressed us.
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Sales & Customer Service Outsourcing for Transportation Co

5.0 Sep 9, 2024

Every deliverable was met on a timely and professional manner. Attention to detail and excellent communication skills between our company and MarKam were impressive.
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Sales Outsourcing & Lead Gen for Advertising Account Co

5.0 Feb 13, 2025

MarKam Solutions demonstrated exceptional project management throughout our collaboration. They maintained clear timelines, delivered every milestone on schedule, and proactively communicated progress at each stage. Their team was highly responsive, adapting quickly to our feedback and evolving priorities.
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Call Center Services & Customer Service for Cybersecurity Co

5.0 Nov 6, 2025

The management was highly professional, with great corporate culture, able to understand our needs and adapt themselves to tailor the solutions that works best for us.
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3 of 3 reviews are 5 stars

$10,000 – $49,000 avg. project cost

Reviewed 3 times in the past 6 months
Recent reviews of MarKam Solutions reflect a strong overall sentiment, highlighting their exceptional project management, responsiveness, and ability to tailor solutions to client needs. Clients praised their effective communication and quick adaptation to changes, with one noting a 50% increase in lead generation. Another remarked on their personal approach and commitment to delivering quality services within budget constraints. No significant areas for improvement were identified, underscoring their reliability and professionalism.
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Industry Experience

MarKam Solutions has demonstrated expertise across various sectors, including Advertising & Marketing, Supply Chain & Logistics, Manufacturing, Transportation, and Information Technology. Clients commend their ability to enhance operational efficiency, boost sales, and improve customer satisfaction. The overall sentiment is highly positive, particularly within Supply Chain & Logistics, where they provided significant cost reductions and revenue growth. Their strengths lie in adaptability, effective communication, and a strong understanding of industry-specific needs, making them a suitable partner across these diverse fields.
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Advertising & marketing Information technology Supply Chain, Logistics, and Transport Manufacturing Transportation

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United States (4) Bulgaria (3) England (1)

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TDCX

4.8 12 reviews
Verified

$100,000+

Undisclosed

10,000+

Serves Australia

Services provided

50% Customer Service Outsourcing

20% Sales Outsourcing

10% Business Consulting +2 services

10% Call Center Services

10% Content Moderation Services

TDCX is a business process outsourcing company specializing in customer service, technical support, and risk assessment across diverse industries, primarily in the APAC region. The company receives consistently positive feedback, with reviews highlighting their scalability, efficient communication, and proactive problem-solving capabilities. Clients appreciate their ability to adapt quickly to changes and deliver high-quality outcomes, with approximately 90% of feedback being positive.

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Reviews mention Accommodating
Clients consistently highlight TDCX's accommodating nature, emphasizing their willingness to adapt to evolving business needs. One client noted the team's dedication to meeting requests based on learnings and their openness to changes, which is crucial for startups. Another mentioned TDCX's agility in managing workforce adjustments as business forecasts change, demonstrating a proactive partnership approach. Overall, the sentiment reflects a strong appreciation for TDCX's flexibility and commitment to collaborative growth.

BPO Services for E-Commerce Company

5.0 Mar 31, 2022

The team is very dedicated, willing to accommodate our requests based on learnings and business needs and also open for improvements. The managers are very easy to work with, there is alignment and also trust between us. I love how they see themselves as being part of another company's journey rather than focusing on short-term gain. As such, they are very accommodating and open to changes and revisions which is very important for a startup.
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Call Center Services for Global Tech Company

5.0 Jun 25, 2021

Strong operational cadence: Weekly/Monthly and Quarterly reviews. Constant communication and ability to circle back on complex problem statements given by our teams to TDCX. Very agile management - Workforce easily accommodates changes based on business forecasts and changing needs of quality and availability of talent. TDCX has a high bar on operational rhythm and cadence - 90% of the time they run the business on their own without any intervention needed from our teams.
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Industry Experience

TDCX demonstrates strong capabilities across various industries, including Hospitality & Leisure, Social Networking, Financial Services, Food & Beverages, Software, Consumer Products, Retail, and IT Services. Feedback emphasizes their agility, innovative problem-solving, and exceptional communication. Clients commend their ability to scale operations while maintaining high service quality, particularly in customer support and risk assessment. Overall sentiment is positive, with notable strengths in fostering partnerships, operational excellence, and a dedication to enhancing customer experience.
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Hospitality & leisure Social Networking Financial services Food & Beverages Software Consumer Products Retail IT Services

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Average Project Cost Breakdown

$1,000,000 to $9,999,999 (2) $200,000 to $999,999 (1) $10,000,000 + (1)

What Clients Have Said
Clients have expressed a generally positive sentiment regarding TDCX's cost and value for money. Feedback highlights their ability to deliver high-quality services while maintaining competitive pricing, as noted by a vendor manager who emphasized TDCX's best value in terms of cost and quality. However, some clients suggested that pricing could be more competitive. Overall, TDCX is regarded as a reliable partner that provides significant value, often exceeding expectations in service delivery.
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Singapore (7) Germany (1) Spain (1) United States (1)

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Big Outsource

5.0 52 reviews
Premier Verified

$10,000+

< $25 / hr

250 - 999

Serves Australia

Services provided

40% Customer Service Outsourcing

30% Back Office Outsourcing

20% Call Center Services +1 service

10% Finance & Accounting Outsourcing (FAO)

Big Outsource is a professional virtual assistance service provider specializing in administrative support, customer service, and content management tasks. Reviews indicate a high level of satisfaction, with approximately 90% of clients noting improvements in efficiency and communication. Clients appreciate their proactive project management and seamless integration into existing workflows, though some desire more proactive tool suggestions and flexible support hours.

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Reviews mention Unique expertise
Clients have praised Big Outsource for its unique expertise in understanding specific business needs and client nuances. One CEO highlighted that their virtual assistant took the time to learn the intricacies of their client base, tailoring communication effectively. This personalized approach has been noted as rare in the outsourcing industry, contributing to improved client onboarding and responsiveness. Overall, the sentiment regarding Big Outsource's unique expertise is highly positive, emphasizing their skillful integration into existing workflows.

Bookkeeping Services for Accounting Firm

5.0 Jul 31, 2023

What stood out about Big Outsource was their professionalism and expertise in bookkeeping. They also impress us with their commitment to quality and customer satisfaction.
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1 of 1 reviews is 5 stars

$50,000 – $199,999 avg. project cost

Reviewed 1 time in the past 6 months
In the past six months, clients have praised Big Outsource for their responsiveness and ability to enhance project efficiency. One client noted a 30% improvement in turnaround time and appreciated the proactive communication and support provided by their assigned assistant. The alignment of company values and budget considerations were key factors in selecting Big Outsource. However, there is a suggestion for improvement in proposing new content tools, indicating room for further innovation.
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Industry Experience

Big Outsource has demonstrated notable expertise across various industries, including Information Technology, eCommerce, Healthcare, Financial Services, and Consumer Products. Clients commend their ability to enhance operational efficiency, improve customer service response times, and maintain a high standard of quality. Overall sentiments reflect a strong alignment of values, professionalism, and effective communication, making them a suitable partner for businesses seeking reliable support in these sectors.
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Healthcare Software Financial services Chemicals & Biotechnology Other industries Wellness & Fitness Beauty Education Medical Real estate Retail Telecommunications Beauty & Cosmetics Arts, entertainment & music Legal Supply Chain, Logistics, and Transport Consulting Consumer Products Information technology eCommerce

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Average Project Cost Breakdown

$50,000 to $199,999 (15) $10,000 to $49,000 (1) $200,000 to $999,999 (1)

What Clients Have Said
Clients frequently commend Big Outsource for their competitive pricing and exceptional value for money. Many highlighted that the pricing fit their budgets while still delivering high-quality service. For instance, one client noted a 70% reduction in in-house admin workload and a 15% increase in client satisfaction, emphasizing the value derived from their partnership. Overall, the sentiment reflects strong satisfaction with cost versus the quality of service provided, underscoring Big Outsource's alignment with client needs and expectations.
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Placed Recruitment

Not yet reviewed

$50,000+

< $25 / hr

2 - 9

Pyrmont, Australia

Services provided

50% Other Marketing

25% Call Center Services

25% Corporate Training & Coaching

Placed Recruitment is an Other Marketing company. They specialize in Other Marketing and Call Center Services and were launched in 2010. The firm is based in Pyrmont, Australia.
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AOSC Technologies

Not yet reviewed

$25,000+

$25 - $49 / hr

50 - 249

Belconnen, Australia

Services provided

20% Advertising

20% Branding

20% Customer Service Outsourcing +2 services

20% E-Commerce Development

20% Social Media Marketing

Advertising company AOSC Technologies is headquartered in and Belconnen, Australia. Launched in 2021, the team provides Advertising and Branding.
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What are Featured Providers?
Remote Team Solutions

5.0 23 reviews
Premier Verified

Undisclosed

Undisclosed

250 - 999

Serves Australia

Services provided

10% Back Office Outsourcing

10% Call Center Services

10% Customer Service Outsourcing +7 services

10% Employer of Record (EOR) Services

10% Finance & Accounting Outsourcing (FAO)

10% HR Outsourcing

10% IT Staff Augmentation

10% Recruitment Process Outsourcing

10% Sales Outsourcing

10% Staffing

Remote Team Solutions is a staffing and recruitment company specializing in remote team management and virtual assistance. Reviews suggest a high level of client satisfaction, with 100% of reviewers praising their responsiveness, cost-effectiveness, and cultural alignment. Clients consistently highlight the company's trustworthiness and ability to exceed expectations, which has fostered long-term partnerships across various industries.

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Reviews mention Reasonable pricing
Clients have expressed positive sentiment regarding Remote Team Solutions' reasonable pricing, noting it as a key factor in their selection process. One client highlighted that the company offered lower costs compared to competitors, which was crucial in their decision-making. Additionally, the client appreciated the quality of candidates provided, reinforcing the value received for the price paid. Overall, the feedback indicates satisfaction with the affordability of services without compromising on quality.

Personal Assistant Recruitment for IT Offshoring Company

5.0 Dec 28, 2020

I was particularly impressed with the great variety of resumes and profiles that were presented to us and the way all the process was executed which made it really easy and fast to find the right resource. The cost was definitely a factor that made us select this vendor.
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1 of 1 reviews is 5 stars

$10,000 – $49,000 avg. project cost

Reviewed 1 time in the past 6 months
Recent feedback for Remote Team Solutions highlights their effective project management and timely delivery of services. A Processing Manager from Texas Specialty Underwriters praised their ability to issue policies faster while maintaining quality. Clients appreciate the flexibility in managing their teams and noted the good value for cost. Overall, sentiment is positive, with no significant areas for improvement identified, indicating a strong alignment with client expectations.
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Industry Experience

Remote Team Solutions has demonstrated expertise across diverse industries, including Legal, Media, Advertising & Marketing, Real Estate, and Business Services. Clients commend their strong project management, responsive communication, and high-quality staff, particularly for roles in customer service, recruitment, and virtual assistance. Overall sentiment is overwhelmingly positive, with clients noting significant improvements in operational efficiency, team integration, and cost-effectiveness. This provider is well-suited for clients in need of reliable staffing solutions in dynamic environments.
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Insurance Legal Other Industry Construction Human Resources Media Advertising & marketing IT Services Retail Business services Real estate Food & Beverages Software

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More responsive than most other service providers

Remote Team Solutions is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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IVE Data-Driven Communications

Not yet reviewed

Undisclosed

Undisclosed

250 - 999

Sydney, Australia

Services provided

30% Email Marketing

20% Direct Marketing

10% BI & Big Data Consulting & SI +4 services

10% Cloud Consulting & SI

10% Document Digitization & Management

10% Marketing Strategy

10% Mobile & App Marketing

IVE Data-Driven Communications, an Email Marketing company, was founded in 2015. Located in Sydney, Australia and Homebush West, Australia, the team focuses on Email Marketing and Direct Marketing.
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Peritum Business service

Not yet reviewed

$5,000+

$50 - $99 / hr

10 - 49

Surry Hills, Australia

Services provided

25% Accounting

25% BI & Big Data Consulting & SI

20% Call Center Services +2 services

15% Cloud Consulting & SI

15% IT Managed Services

Headquartered in Surry Hills, Australia, Peritum Business service is a small Accounting company. Their services include Accounting and BI & big data consulting & SI.
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Gravitate Digital

Not yet reviewed

$10,000+

$150 - $199 / hr

10 - 49

Bogangar, Australia

Services provided

20% Advertising

20% Ecommerce Marketing

20% Pay Per Click +2 services

20% Sales Outsourcing

20% Social Media Marketing

Founded in 2019, Gravitate Digital is a small Bogangar, Australia-based Advertising company. Their team offers Advertising and Social Media Marketing.
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Teqnet Solutions

5.0 2 reviews

Undisclosed

Undisclosed

10 - 49

South Yarra, Australia

Services provided

65% Finance & Accounting Outsourcing (FAO)

25% Back Office Outsourcing

10% Business Consulting

Teqnet Solutions is a finance and accounting outsourcing company that also provides data entry services. They are praised for their professionalism, tailored solutions, and innovative approaches, with 100% positive feedback emphasizing their efficiency, cost reduction, and client collaboration. Reviewers consistently commend their responsiveness and seamless service delivery.

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Industry Experience

Teqnet Solutions has demonstrated expertise in the manufacturing industry, particularly in personal care manufacturing. Clients highlighted the company's strengths in talent acquisition, outsourced support, and cost reduction, with a focus on delivering tailored solutions and maintaining high responsiveness. Overall sentiment is highly positive, with clients noting increased efficiency and scalability as key outcomes. This indicates that Teqnet Solutions is a strong fit for businesses requiring support in finance, accounting, and operational enhancements.
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Manufacturing

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Average Project Cost Breakdown

What Clients Have Said
Clients have expressed satisfaction with Teqnet Solutions' pricing, noting it fits their budget and represents good value for the cost. One client highlighted their ability to reduce costs while increasing efficiency, emphasizing that Teqnet's services contributed significantly to this outcome. Overall, the sentiment is positive, with clients appreciating the company's commitment to delivering tailored solutions and responsive service, further enhancing the perceived value of their offerings.
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StaffLogic

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

North Sydney, Australia

Services provided

100% Back Office Outsourcing

Back Office Outsourcing company StaffLogic was founded in 2017. The company offers Back Office Outsourcing, and is small.
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Medical Billing Experts

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Eagle Farm, Australia

Services provided

100% Back Office Outsourcing

Located in Eagle Farm, Australia, Medical Billing Experts is a small Back Office Outsourcing company. Their services include Back Office Outsourcing.
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AVTEL Data Destruction

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Artarmon, Australia

Services provided

100% Document Digitization & Management

AVTEL Data Destruction is a small Document Digitization & Management company located in Artarmon, Australia. Their services include Document Digitization & Management.
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The DocShop

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Traralgon East, Australia

Services provided

100% Document Digitization & Management

The DocShop is a Document Digitization & Management company. They are located in Traralgon East, Australia, and their services include Document Digitization & Management.
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Law Assist

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Sydney, Australia

Services provided

100% Back Office Outsourcing

Law Assist is a Back Office Outsourcing company. The Sydney, Australia-based company was launched in 2023. Their services include Back Office Outsourcing.
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VMORE | Virtual Practice People

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

East Melbourne, Australia

Services provided

100% Back Office Outsourcing

VMORE | Virtual Practice People is a Back Office Outsourcing company located in East Melbourne, Australia. They offer Back Office Outsourcing.
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DigiCrawl Australia

Not yet reviewed

$1,000+

$25 - $49 / hr

50 - 249

Plympton, Australia

Services provided

20% Branding

20% Pay Per Click

20% Sales Outsourcing +2 services

20% Search Engine Optimization

20% Social Media Marketing

Launched in 2018, DigiCrawl Australia is a midsize -based branding agency. Their team provides Branding and Social Media Marketing.
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Koruna Assist

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Sydney, Australia

Services provided

20% Back Office Outsourcing

20% Business Consulting

20% Call Center Services +2 services

20% Financial Advising & Planning

20% Financial Consulting

Koruna Assist is a Business Consulting company. They are headquartered in Sydney, Australia. Their team offers Business Consulting and Call Center Services.
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Jupiter BPO

Not yet reviewed

$1,000+

< $25 / hr

10 - 49

Drummoyne, Australia

Services provided

20% Back Office Outsourcing

20% Call Center Services

20% Customer Service Outsourcing +2 services

20% Finance & Accounting Outsourcing (FAO)

20% Sales Outsourcing

Jupiter BPO, a phone answering service, was founded in 2021. The team offers Call Center Services and Back Office Outsourcing.
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Drummoyne, Australia

2 Marlborough Street
Drummoyne, Australia 2047
6 - 9

+61451636378

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Float Accounting

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Preston, Australia

Services provided

50% Accounting

10% BI & Big Data Consulting & SI

10% Back Office Outsourcing +3 services

10% Business Consulting

10% Cloud Consulting & SI

10% Other IT Consulting and SI

Float Accounting is an Accounting company. They specialize in Accounting and BI & big data consulting & SI and were launched in 2021. The agency is in Preston, Australia and Melbourne, Australia.
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4impact

Not yet reviewed

$100,000+

Undisclosed

10 - 49

Brisbane City, Australia

Services provided

80% IT Staff Augmentation

5% Back Office Outsourcing

5% Business Consulting +2 services

5% Customer Service Outsourcing

5% Finance & Accounting Outsourcing (FAO)

IT staff augmentation company 4impact was established in 2005. The company offers IT staff augmentation and Business Consulting, and is small.
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24x7 Direct

Not yet reviewed

$1,000+

$25 - $49 / hr

50 - 249

Wheelers Hill, Australia

Services provided

50% Call Center Services

25% Customer Service Outsourcing

25% Sales Outsourcing

In Wheelers Hill, Australia, 24x7 Direct is an answering service. They provide Call Center Services and Sales Outsourcing.
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Freedom Outsourcing Pty Ltd

Not yet reviewed

$1,000+

< $25 / hr

10 - 49

Melton West, Australia

Services provided

9% Back Office Outsourcing

9% Data Annotation Services

9% Finance & Accounting Outsourcing (FAO) +9 services

9% Social Media Marketing

8% Accounting

8% Customer Service Outsourcing

8% E-Commerce Development

8% Pay Per Click

8% Search Engine Optimization

8% Staffing

8% Web Design

8% Web Development

Freedom Outsourcing Pty Ltd is a social media marketing firm based in Melton West, Australia. Launched in 2024, the team offers Social Media Marketing and Back Office Outsourcing.
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M&Y Global Services

Not yet reviewed

$5,000+

$25 - $49 / hr

1,000 - 9,999

Sydney, Australia

Services provided

50% Call Center Services

30% Finance & Accounting Outsourcing (FAO)

20% Business Consulting

M&Y Global Services is a call center service. They were established in 2001, and their services include Call Center Services and Finance & Accounting Outsourcing (FAO).
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Sydney, Australia

Suite 718, 7/F, Sussex Centre 401 Sussex Street Sydney, NSW 2000
Sydney, Australia 2000

+61 (0)2 9922 1701

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Regional Web Developer

Not yet reviewed

$10,000+

$150 - $199 / hr

2 - 9

Wagga Wagga, Australia

Services provided

50% Business Consulting

20% Sales Outsourcing

10% Financial Consulting +2 services

10% Other Digital Marketing

10% Search Engine Optimization

Regional Web Developer is a Business Consulting company. They were established in 2019, and their services include Business Consulting and Sales Outsourcing.
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Wexpert

Not yet reviewed

$1,000+

$300+ / hr

2 - 9

Labrador, Australia

Services provided

20% Application Testing

20% Branding

20% Pay Per Click +2 services

20% Sales Outsourcing

20% Search Engine Optimization

Wexpert, a small branding firm, is located in Labrador, Australia. The team specializes in Branding and Search Engine Optimization.
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Surf Stoked Creative

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Manly, Australia

Services provided

20% Pay Per Click

20% Sales Outsourcing

20% Search Engine Optimization +2 services

20% Web Design

20% Web Development

Surf Stoked Creative, a SEO company, focus on Search Engine Optimization and Pay Per Click. They were launched in 2016.
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GrowMore Business Pty Ltd

Not yet reviewed

$1,000+

< $25 / hr

10 - 49

Parafield Gardens, Australia

Services provided

20% Accounting

20% Back Office Outsourcing

20% Content Moderation Services +2 services

20% Direct Marketing

20% Financial Advising & Planning

Established in 2005, GrowMore Business Pty Ltd, a small Direct Marketing company, is in Parafield Gardens, Australia. Their services include Direct Marketing and Back Office Outsourcing.
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Australian Corporate Advisory

Not yet reviewed

$1,000+

$200 - $300 / hr

10 - 49

Braddon, Australia

Services provided

20% Back Office Outsourcing

20% Business Consulting

20% Finance & Accounting Outsourcing (FAO) +2 services

20% Financial Consulting

20% Fractional CFO Services

Australian Corporate Advisory is a Braddon, Australia-based Business Consulting company. Launched in 2021, the team specializes in Business Consulting and Back Office Outsourcing.
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SP-Recruitment Specialists

Not yet reviewed

$1,000+

$25 - $49 / hr

10 - 49

Blacktown, Australia

Services provided

20% Accounting

20% Customer Service Outsourcing

20% HR Outsourcing +2 services

20% Recruiting

20% Recruitment Process Outsourcing

SP-Recruitment Specialists is an Accounting company founded in 2000. Their team provides Accounting and Customer Service Outsourcing.
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FUJIFILM CodeBlue Australia

Not yet reviewed

$1,000+

Undisclosed

50 - 249

Macquarie Park, Australia

Services provided

30% IT Managed Services

17% Unified Communications Consulting & SI

12% Back Office Outsourcing +4 services

12% Cloud Consulting & SI

12% Cybersecurity

12% IT Strategy Consulting

5% Other IT Consulting and SI

FUJIFILM CodeBlue Australia is an IT managed services company. They were founded in 2003, and their services include IT managed services and unified communications consulting & SI.
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Advertron Pty Ltd

Not yet reviewed

$1,000+

$25 - $49 / hr

2 - 9

Cairnlea, Australia

Services provided

20% E-Commerce Development

20% Mobile App Development

20% Web Development +6 services

10% IT Managed Services

10% IT Strategy Consulting

5% Back Office Outsourcing

5% Call Center Services

5% Customer Service Outsourcing

5% Cybersecurity

Advertron Pty Ltd, a web development firm, was founded in 2007. The firm offers Web Development and Mobile App Development.
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Point B Marketing

Not yet reviewed

$1,000+

$25 - $49 / hr

2 - 9

Toowong, Australia

Services provided

50% Search Engine Optimization

25% Call Center Services

25% Sales Outsourcing

Point B Marketing is a SEO agency. Founded in 2015, the team provides Search Engine Optimization and Call Center Services.
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Australian Waste Management Pty Ltd

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Truganina, Australia

Services provided

50% Document Digitization & Management

50% Waste Management

Australian Waste Management Pty Ltd is a Document Digitization & Management and Waste Management company. They were launched in 2003 and offer Document Digitization & Management and Waste
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Leads 2 U Consulting

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Sandringham, Australia

Services provided

50% Sales Outsourcing

15% Conversion Optimization

15% Search Engine Optimization +2 services

10% Content Marketing

10% Social Media Marketing

Leads 2 U Consulting is a Sales Outsourcing company. They are located in Sandringham, Australia and have small team of experts. Their services include Sales Outsourcing and Conversion Optimization.
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Bowd

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Melbourne, Australia

Services provided

100% Back Office Outsourcing

Back Office Outsourcing company Bowd is located in Melbourne, Australia. They provide Back Office Outsourcing.
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The Onsite Shredding Company

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Hawthorn, Australia

Services provided

100% Document Digitization & Management

Established in 2016, The Onsite Shredding Company is a Document Digitization & Management company. The team offers Document Digitization & Management and is headquartered in Hawthorn, Australia.
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Secure M Pty Ltd

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Bayswater North, Australia

Services provided

100% Document Digitization & Management

Secure M Pty Ltd is a Document Digitization & Management company. The Bayswater North, Australia-based agency was launched in 2000. Their services include Document Digitization & Management.
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iShred Industries

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Knoxfield, Australia

Services provided

100% Document Digitization & Management

IShred Industries is a Document Digitization & Management company. Their team is headquartered in Knoxfield, Australia. The company provides Document Digitization & Management.
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National Document Shredding Service

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Kogarah, Australia

Services provided

100% Document Digitization & Management

National Document Shredding Service is a Document Digitization & Management company. The company is located in Kogarah, Australia. Their team specializes in Document Digitization & Management.
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Confidential Shredding Company

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Melbourne, Australia

Services provided

100% Document Digitization & Management

Located in Melbourne, Australia, Confidential Shredding Company is a small Document Digitization & Management company. Their services include Document Digitization & Management.
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Bluebirdz

Not yet reviewed

Undisclosed

$50 - $99 / hr

50 - 249

Sydney, Australia

Services provided

30% Custom Software Development

25% Mobile App Development

15% Call Center Services +3 services

10% IT Staff Augmentation

10% IT Strategy Consulting

10% UX/UI Design

Bluebirdz is a software development company. Their midsize team is based in Sydney, Australia and focuses on Custom Software Development and Mobile App Development. The agency was launched in 2016.
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Strategic Business Alliance Ltd

4.0 1 review

Undisclosed

Undisclosed

50 - 249

Melbourne, Australia

Services provided

35% Back Office Outsourcing

35% Finance & Accounting Outsourcing (FAO)

30% Business Consulting

Strategic Business Alliance Ltd provides data entry and logistical support services, catering to the needs of small international trading companies. Reviews highlight that their competitive pricing and global operational capability are impressive, resulting in reduced stress and increased efficiency for their clients.

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Invia

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

North Ryde, Australia

Services provided

20% BI & Big Data Consulting & SI

20% Customer Service Outsourcing

15% Back Office Outsourcing +4 services

15% Business Consulting

10% AI Development

10% IT Managed Services

10% IT Strategy Consulting

Launched in 2007, Invia, a midsize data analytics company, is based in North Ryde, Australia. Their team provides BI & big data consulting & SI and Customer Service Outsourcing.
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Care BPO

Not yet reviewed

$1,000+

$25 - $49 / hr

50 - 249

Scarborough, Australia

Services provided

10% HR Consulting

10% HR Outsourcing

10% Recruitment Process Outsourcing +14 services

5% Accounting

5% Back Office Outsourcing

5% Branding

5% Customer Service Outsourcing

5% Digital Strategy

5% Document Digitization & Management

5% Employer of Record (EOR) Services

5% Marketing Strategy

5% Other Digital Marketing

5% Other Marketing

5% Recruiting

5% Social Media Marketing

5% Staffing

5% Talent Representation

Established in 2023, Care BPO is a HR Outsourcing company. The team provides HR Outsourcing and HR Consulting.
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UpArrow Digital Marketing Agency

Not yet reviewed

$1,000+

$50 - $99 / hr

2 - 9

South Melbourne, Australia

Services provided

20% HR Consulting

20% Pay Per Click

20% Sales Outsourcing +2 services

20% Search Engine Optimization

20% Web Design

UpArrow Digital Marketing Agency is a SEO agency. They are headquartered in South Melbourne, Australia and have small team. They focus on Search Engine Optimization and Pay Per Click.
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RS Digital

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Adelaide, Australia

Services provided

20% Back Office Outsourcing

20% Content Writing Services

20% Pay Per Click +2 services

20% Search Engine Optimization

20% Web Design

RS Digital, a SEO agency, was established in 2020. Located in Adelaide, Australia, the team offers Search Engine Optimization and Pay Per Click.
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