Top BPO Companies in Australia

Ratings Updated: May 16, 2026

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Featured

What are Featured Providers?
Hugo Inc.

5.0 28 reviews
Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves Australia

Services provided

25% Customer Service Outsourcing

20% Call Center Services

15% Back Office Outsourcing +4 services

10% Content Moderation Services

10% Data Annotation Services

10% Finance & Accounting Outsourcing (FAO)

10% Sales Outsourcing

Hugo Inc. | Top CX Provider is an outsourcing company specializing in customer experience (CX) and support services. The company consistently receives high praise for its effective project management and adaptability, with 100% of reviewers noting the team's ability to seamlessly integrate into existing operations. Approximately 70% of the feedback highlights the company's impressive cultural fit and commitment to quality, with measurable outcomes like increased efficiency and customer satisfaction.

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Reviews mention Well-organized projects
Clients have consistently praised Hugo for their well-organized project management and efficient onboarding processes. One client noted the ease of collaboration, stating, 'It felt very natural' and highlighted their ability to start operations in less than three weeks. Another client emphasized their 'top-notch' onboarding and seamless communication, with team members going 'above and beyond expectations' to ensure project success. Overall, the sentiment reflects a strong appreciation for Hugo's structured approach to project execution.

Outsourced Accounting & Content Writing for IT Services Firm

4.5 Sep 11, 2023

They actively listened to our project requirements and expectations, ensuring a mutual understanding before proceeding. Regular check-ins and progress updates were the norm, creating a sense of transparency that instilled confidence.
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Digital Strategy for Environmental Solutions Platform

5.0 Aug 29, 2023

We had an onboarding session that lasted 1 week and then on-going meetings and conversations depending on project timelines. Their onboarding documentation was very thorough and easy to follow.
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Accounting Services for Marketing & Venture Capital Firm

5.0 Aug 24, 2023

They actively listened to our project requirements and expectations, ensuring a mutual understanding before proceeding. Regular check-ins and progress updates were the norm, creating a sense of transparency that instilled confidence.
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Scaling & QA Services for Media Company

5.0 Aug 23, 2023

From the moment we engaged with Hugo it felt very natural. They’re very organized and have clearly done this for a lot of great brands. As soon as we started working with them, we were onboarded and up and running in less than 3 weeks which I did not expect.
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Staff Aug & Content Moderation for Blockchain Technology Co

5.0 Aug 23, 2023

Their onboarding was top-notch, ensuring a smooth start. Communication flowed effortlessly via a dedicated Slack channel and email. Most impressive was their eagerness to excel – consistently going above and beyond expectations and coming up with ways to improve.
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Industry Experience

Hugo Inc. has garnered positive feedback across multiple industries, including Financial Services, eCommerce, Automotive, Software, Environmental Services, Advertising & Marketing, Information Technology, and Gaming. Their expertise in customer support, operational efficiency, and content management has consistently been highlighted as a strength. Clients noted significant improvements in response times, customer satisfaction, and overall efficiency. Hugo's ability to adapt to various industry needs, coupled with their commitment to high-quality service, positions them as a valuable partner for businesses seeking to enhance their operations.
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Financial services eCommerce Automotive Food & Beverages Software Information technology Environmental Services Advertising & marketing Gaming Media

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Average Project Cost Breakdown

$50,000 to $199,999 (7) $200,000 to $999,999 (6) $10,000 to $49,000 (2)

What Clients Have Said
Clients consistently commend the company for its exceptional value for money, highlighting that Hugo offers high-quality services at competitive rates. One client noted, 'Good value for cost,' while another emphasized their 'ability to scale services without compromising quality.' Many reviews reflect satisfaction with cost reductions and enhanced operational efficiency, with one client praising an '80% improvement in efficiency' compared to in-house hiring. Overall, the sentiment is overwhelmingly positive, indicating that clients perceive Hugo as a cost-effective partner.
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United States (9) Kenya (3) France (1) Netherlands (1) United Arab Emirates (1) England (1)

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TECHSPEED INC

4.9 18 reviews
Premier Verified

$1,000+

< $25 / hr

50 - 249

Serves Australia

Services provided

20% Back Office Outsourcing

15% Customer Service Outsourcing

15% Data Annotation Services +5 services

15% Document Digitization & Management

10% Call Center Services

10% Content Moderation Services

10% Litigation Support Services

5% Transcription

TECHSPEED INC is a data solutions company specializing in data entry, content management, and business process outsourcing. The company is praised for its professionalism and adaptability, with 100% of clients highlighting their responsiveness and 90% appreciating their ability to deliver on time. Clients commend their excellent project management and flexibility, noting a strong customer-first mindset. There were no significant areas for improvement mentioned across reviews.

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Reviews mention High-quality work
Clients consistently highlight TECHSPEED INC's commitment to high-quality work, noting impressive accuracy in data entry and effective customer service. One client emphasized the team's proactive communication and adaptability, which contributed to a smooth and productive partnership. Another praised their strategic research capabilities and thorough delivery processes, resulting in excellent quality of information. Overall, the sentiment reflects a strong satisfaction with the quality of services provided, with no significant areas for improvement identified.

Data Entry & Mobile App Dev for Boutique Design Firm

5.0 Dec 17, 2018

TechSpeed delivered the projects on time with competitive pricing. The speed, accuracy, and value of their work were outstanding.
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Lead Gen & Market Research for SaaS Business Mgmt. Provider

5.0 Feb 8, 2023

TechSpeed Inc also grew our database, and the quality of information they delivered was excellent. We were impressed with their strategic research, ability to understand our needs, and the execution of our project brief — TechSpeed Inc had a very thorough delivery process.
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Customer Service Outsourcing for Home Care Agency

5.0 Sep 29, 2025

The accuracy rate of entries is very high, with very few corrections needed. Their team showed genuine commitment to quality and efficiency, which made the partnership feel smooth and productive. All deliverables were completed on time or ahead of deadline. They didn’t just complete tasks — they anticipated potential issues and offered solutions before problems arose.
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2 of 2 reviews are 5 stars

Unknown avg. project cost

Reviewed 2 times in the past 6 months
Recent feedback for TECHSPEED INC highlights their exceptional performance in data management and election information gathering. Clients commend their professionalism, responsiveness, and ability to deliver quality results promptly. One client noted the impressive speed and accuracy of TECHSPEED INC's work compared to competitors, while another mentioned the enhancement of user experience and SEO through their services. Overall, the sentiment is overwhelmingly positive, with no significant areas for improvement identified.
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Industry Experience

TechSpeed Inc has demonstrated expertise across various industries including Politics, Home Services, Retail, Financial Services, and Advertising & Marketing. Clients commend their strong project management, responsiveness, and ability to deliver high-quality results efficiently. Overall sentiment reflects satisfaction, particularly in data processing and customer service, making them a suitable fit for organizations requiring reliable data entry, research, and operational support in diverse sectors.
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Software Other Industry Business services Consulting IT Services Nonprofit Real estate Financial services Retail Healthcare Home Services Politics Advertising & marketing

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Average Project Cost Breakdown

Less than $10,000 (6) $10,000 to $49,000 (5)

What Clients Have Said
Clients consistently highlight TECHSPEED INC's competitive pricing and exceptional value for money. One client noted they chose TECHSPEED for their 'good value for cost,' emphasizing the superior volume and speed of deliverables compared to other vendors. Another pointed out that their pricing fit within budget while maintaining high-quality service. Overall, the sentiment reflects strong satisfaction with the cost-effectiveness and reliability of TECHSPEED's services, with multiple clients expressing no identified areas for improvement.
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Connext

5.0 7 reviews
Premier Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves Australia

Services provided

30% Customer Service Outsourcing

30% Finance & Accounting Outsourcing (FAO)

20% Back Office Outsourcing +1 service

20% IT Staff Augmentation

Connext is a business process outsourcing company specializing in call center services, transaction management, and accounting processes. Reviewers praise Connext for their impressive hiring process, alignment with company values, and capability to rapidly provide skilled personnel. Over 90% of reviewers highlight their effective communication and project management, while some mention the need for increased employee training. The company is recognized for fostering long-term partnerships.

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Reviews mention Communicative
Clients consistently commend Connext for their strong communication skills and proactive approach. One client noted, "Frequent touchpoints, great communication and explanations" facilitated effective onboarding. Another emphasized the "very good and transparent" communication with their team, which contributed to a successful workflow. Overall, the sentiment reflects a high level of satisfaction with Connext's communicative practices, highlighting their ability to maintain clarity and responsiveness throughout project engagements.

IT Staff Augmentation for Payment Services Company

5.0 Nov 15, 2022

ConnextGlobal was more on the ball than we were. We had excellent back and forth communication. Again, we followed the lead they showed us.
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Staff Augmentation for Accounting Management Firm

5.0 Dec 17, 2021

Our communication with the Connext team who helped us recruit and design a workable structure has been very good and transparent. The communication with the team of our resources has taken time to develop. We are still continuing to work on processes and technologies to improve the workflow.
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Finance & Accounting Outsourcing for Entertainment Co

5.0 Sep 29, 2025

Frequent touchpoints, great communication and explanations on what we need to do and what they are doing. This allowed us to make sure all employees were set to onboard day 1, had a sufficient training plan in place for a successful onboarding and achieved their goals as they continue working here.
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1 of 1 reviews is 5 stars

Unknown avg. project cost

Reviewed 1 time in the past 6 months
In recent reviews, clients have praised Connext for their effective call center services, noting a significant reduction in guest complaints and improved reservation processes. One client highlighted their impressive hiring practices and timely project delivery, while suggesting enhancements in employee training. Overall, the sentiment reflects satisfaction with Connext's alignment of values and performance, indicating they are a reliable partner for ongoing projects.
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Industry Experience

Connext has demonstrated expertise across various industries, including entertainment, real estate, financial services, software, and business services. Clients commend their ability to quickly scale teams and improve operational efficiencies. The overall sentiment is highly positive, highlighting strengths in communication, talent acquisition, and alignment with client values. This provider appears particularly well-suited for companies in need of outsourcing solutions to enhance productivity, streamline operations, and support growth in a collaborative manner.
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Arts, entertainment & music Real estate Financial services Software Business services Other Industry

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Honolulu, Hawaii (3) Denver, Colorado (1) Mechanicsville, Virginia (1) Trevose, Pennsylvania (1)

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Gen Leads

Not yet reviewed

$5,000+

$50 - $99 / hr

10 - 49

Sydney, Australia

Services provided

50% Sales Outsourcing

30% Marketing Strategy

20% Direct Marketing

Sales Outsourcing company Gen Leads was established in 2011. The team offers Sales Outsourcing and Marketing Strategy and is located in Sydney, Australia.
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More responsive than most other service providers

Gen Leads is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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Zenith Outsourcing

Not yet reviewed

$1,000+

< $25 / hr

10 - 49

Chatswood, Australia

Services provided

35% Back Office Outsourcing

35% Customer Service Outsourcing

30% Finance & Accounting Outsourcing (FAO)

Zenith Outsourcing is a Back Office Outsourcing company. The Chatswood, Australia-based company was launched in 2010. Their team provides Back Office Outsourcing and Customer Service Outsourcing.
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What are Featured Providers?
Remote CoWorker

4.8 185 reviews
Premier Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves Australia

Services provided

45% Back Office Outsourcing

15% Finance & Accounting Outsourcing (FAO)

10% Call Center Services +3 services

10% Customer Service Outsourcing

10% HR Consulting

10% Sales Outsourcing

Remote CoWorker is a virtual assistance company specializing in administrative support, customer service, and operational optimization. The reviews indicate a high level of satisfaction, with 100% of clients highlighting their responsiveness and effective communication. Clients also appreciate their ability to meet deadlines consistently, with no significant areas for improvement mentioned across reviews.

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Reviews mention Reasonable pricing
Clients consistently praise Remote CoWorker for their reasonable pricing, highlighting it as a key factor in their selection. One client noted, 'The price is great for the quality of work,' while another emphasized the 'good value for cost.' Overall, the sentiment around pricing is highly positive, with clients feeling that the services provided meet their budgetary needs while delivering substantial value.

Call Center Services for Water Damage Restoration Company

5.0 Jul 19, 2023

The most impressive aspect of Remote CoWorker is their price.
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Social Media Marketing for Women's Coaching Company

5.0 Mar 5, 2023

The value to cost ratio was particularly impressive. The process for choosing my VA was perfect, aligning with the affordable pricing model.
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Recruitment Services for Media Company

4.0 Nov 20, 2021

Remote CoWorker offers affordable rates for small businesses with no additional fees, overtime or holiday work premiums. Their hourly rates are posted on their website, ensuring transparency and avoiding surprises.
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Administrative Work & Lead Mgmt for Healthcare Consulting Co

4.5 Nov 14, 2024

What did you find most impressive or unique about this company?
good price

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Social Media Marketing for Media Production Company

5.0 Jul 21, 2025

The price is great for the quality of work. I feel like I have a true employee working with my company. As a small business owner this is so crucial!
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17 of 18 reviews are 5 stars

Less than $10,000 avg. project cost

Reviewed 18 times in the past 6 months
In the past six months, Remote CoWorker has received consistently positive feedback from clients across various industries. Clients praised their responsiveness, professionalism, and ability to deliver timely support. Notable comments include a CEO highlighting the 'impressive response time and support' and a law firm owner commending their 'exceptional management and communication.' Overall, clients expressed high satisfaction with the quality of service and the positive impact on their operations, with many noting no areas for improvement.
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Industry Experience

Remote CoWorker has demonstrated expertise across various industries including Franchises, Advertising & Marketing, Real Estate, Legal, Medical, and more. Clients consistently praise their responsiveness, quality of candidates, and project management efficiency, leading to improved operational effectiveness. Overall sentiment is positive, highlighting their adaptability and ability to enhance customer service, marketing initiatives, and administrative tasks. This indicates a strong fit for companies seeking support in customer engagement, operational efficiency, and workforce scalability within these sectors.
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Business services Real estate Advertising & marketing Plumbing Franchises Consulting Contracting HVAC Transportation Manufacturing Other industries Hospitality & leisure Nonprofit Insurance Restaurants Arts, entertainment & music eCommerce Financial services Construction Beauty & Cosmetics Retail Software Information technology IT Services Food & Beverage Consumer products & services Consumer Products Food & Beverages Other Industry Wellness & Fitness Environmental Services Design Automotive Education Media Healthcare Sports Publishing Energy & natural resources Legal Medical

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United States (113) Canada (5) United Arab Emirates (2) Australia (1) Belgium (1) Ireland (1) England (1)

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Select VoiceCom

4.8 9 reviews
Premier Verified

$5,000+

< $25 / hr

1,000 - 9,999

Serves Australia

Services provided

30% Call Center Services

30% Customer Service Outsourcing

10% Back Office Outsourcing +3 services

10% Finance & Accounting Outsourcing (FAO)

10% IT Staff Augmentation

10% Sales Outsourcing

Select VoiceCom is a customer service and sales outsourcing company praised for its ability to enhance client operations through effective team staffing and management. Across reviews, 100% highlight their exemplary project management and communication, often going above expectations. Approximately 85% of reviews mention their cultural alignment and responsiveness, while results include increased sales, customer satisfaction, and overall efficiency.

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Industry Experience

Select VoiceCom exhibits strong capabilities across various industries, including Media, Business Services, Advertising & Marketing, Pharmaceuticals, Financial Services, and Legal. Clients commend their reliability, project management, and the ability to deliver measurable results, such as increased sales and improved customer service. Overall, feedback suggests a positive sentiment, particularly in the Financial Services and Legal sectors, where their attention to quality and client needs is highlighted as a key strength.
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Media Business services Advertising & marketing Pharmaceuticals Other industries Legal Financial services

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Average Project Cost Breakdown

$10,000 to $49,000 (2) $50,000 to $199,999 (2) $1,000,000 to $9,999,999 (2) $200,000 to $999,999 (1)

What Clients Have Said
Clients express a strong sentiment regarding Select VoiceCom's cost-effectiveness and value for money, often highlighting it as a key reason for their selection. One client noted it offered 'good value for cost,' and another mentioned the 'high ratings' and 'great culture fit' that justified their investment. Overall, feedback indicates that Select VoiceCom consistently delivers results that exceed expectations, making them a reliable partner for various business needs.
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United States (7) Australia (1)

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MarKam Solutions

5.0 9 reviews
Premier Verified

$1,000+

< $25 / hr

50 - 249

Serves Australia

Services provided

30% Call Center Services

20% Customer Service Outsourcing

20% IT Managed Services +2 services

20% Sales Outsourcing

10% Back Office Outsourcing

MarKam Solutions is a versatile outsourcing provider specializing in technical support, sales, operations, and customer service. Across multiple reviews, clients commend their professional management, alignment with company values, and ability to meet budget constraints. With over 90% positive feedback, MarKam Solutions is praised for their adaptability, responsiveness, and the strategic impact on metrics such as customer satisfaction and sales growth.

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Reviews mention Detail-oriented
Clients consistently praised MarKam Solutions for their detail-oriented approach, highlighting their structured methodology and data-driven decisions. One client noted their 'attention to detail and excellent communication skills,' which facilitated timely task completion. Another emphasized their 'very structured and detail-oriented' management style, which contributed to significant improvements in customer satisfaction and operational efficiency. Overall, the sentiment regarding their attention to detail is overwhelmingly positive, indicating a strong alignment with client needs.

Sales & Customer Service Outsourcing for Transportation Co

5.0 Sep 9, 2024

What did you find most impressive or unique about this company? Attention to detail and excellent communication skills between our company and MarKam. Ability to apply industry leading strategies for continuous improvement, coupled with the latest technology implementation.
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Industry Experience

MarKam Solutions has demonstrated expertise across various sectors, including Advertising & Marketing, Supply Chain & Logistics, Manufacturing, Transportation, and Information Technology. Clients commend their ability to enhance operational efficiency, boost sales, and improve customer satisfaction. The overall sentiment is highly positive, particularly within Supply Chain & Logistics, where they provided significant cost reductions and revenue growth. Their strengths lie in adaptability, effective communication, and a strong understanding of industry-specific needs, making them a suitable partner across these diverse fields.
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Advertising & marketing Information technology Supply Chain, Logistics, and Transport Manufacturing Transportation

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Average Project Cost Breakdown

$50,000 to $199,999 (3) $10,000 to $49,000 (1) $200,000 to $999,999 (1)

What Clients Have Said
Clients consistently praised MarKam Solutions for their competitive pricing and excellent value for money. One client highlighted that their pricing fit the budget while providing a 'good value for cost.' Another noted a 35% decrease in labor costs while meeting sales goals, emphasizing affordability without sacrificing quality. Overall, feedback reflects strong satisfaction with cost-effectiveness, suggesting that MarKam Solutions delivers substantial value relative to their fees.
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United States (4) Bulgaria (3) England (1)

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Business2sell

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Ashmore, Australia

Services provided

50% Business Consulting

50% Sales Outsourcing

Business2sell is a Business Consulting and Sales Outsourcing company. In Ashmore, Australia, the team specializes in Business Consulting and Sales Outsourcing.
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Oracle CMS

Not yet reviewed

$1,000+

$25 - $49 / hr

50 - 249

West Melbourne, Australia

Services provided

80% Customer Service Outsourcing

10% Social Media Marketing

10% Web Development

Oracle CMS, a Customer Service Outsourcing company, was established in 2005. The agency specializes in Customer Service Outsourcing and Social Media Marketing.
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Virtual Team

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Frenchs Forest, Australia

Services provided

50% Back Office Outsourcing

50% IT Managed Services

Back Office Outsourcing and IT managed services company Virtual Team is in Frenchs Forest, Australia. Established in 2017, the team focuses on Back Office Outsourcing and IT managed services.
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Carisma Solutions Private Limited

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Malvern East, Australia

Services provided

90% Back Office Outsourcing

10% Robotics Process Automation

Carisma Solutions Private Limited is a Chennai, India-based Back Office Outsourcing company. They offer Back Office Outsourcing and Robotics Process Automation and were launched in 2006.
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Malvern East, Australia

409 Waverley Road Malvern East
Malvern East, Australia 3145
201 - 250

+61 03 9026 9190

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Confidential Document Destruction

Not yet reviewed

$5,000+

$50 - $99 / hr

50 - 249

Bibra Lake, Australia

Services provided

50% Document Digitization & Management

50% Waste Management

Document Digitization & Management and Waste Management company Confidential Document Destruction specializes in Document Digitization & Management and Waste Management. They were founded in 2022.
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What are Featured Providers?
TDCX

4.8 12 reviews
Verified

$100,000+

Undisclosed

10,000+

Serves Australia

Services provided

50% Customer Service Outsourcing

20% Sales Outsourcing

10% Business Consulting +2 services

10% Call Center Services

10% Content Moderation Services

TDCX is a business process outsourcing company specializing in customer service, technical support, and risk assessment across diverse industries, primarily in the APAC region. The company receives consistently positive feedback, with reviews highlighting their scalability, efficient communication, and proactive problem-solving capabilities. Clients appreciate their ability to adapt quickly to changes and deliver high-quality outcomes, with approximately 90% of feedback being positive.

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Reviews mention Transparent
The overall sentiment regarding transparency in TDCX's operations is highly positive. Clients appreciate the company's culture of openness, where all team members can raise questions or concerns, fostering trust and operational enhancements. One client noted, 'This encouragement of transparency into the good or bad fosters trust between agent to TDCX and TDCX to client.' Such practices are seen as vital for building strong relationships and improving outcomes across partnerships.

Customer Service, Security & Risk Assessment for Fintech Co

5.0 Apr 28, 2022

TDCX has created a culture where everyone at every level can raise a question or concern, which has enabled my engagements with them to result in countless operating enhancements as well as large-scale operating shifts making all partners in the network increase outputs. This encouragement of transparency into the good or bad fosters trust between agent to TDCX and TDCX to client where everyone wins, including other vendors in the network. More partners should strive to operate this way.
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Industry Experience

TDCX demonstrates strong capabilities across various industries, including Hospitality & Leisure, Social Networking, Financial Services, Food & Beverages, Software, Consumer Products, Retail, and IT Services. Feedback emphasizes their agility, innovative problem-solving, and exceptional communication. Clients commend their ability to scale operations while maintaining high service quality, particularly in customer support and risk assessment. Overall sentiment is positive, with notable strengths in fostering partnerships, operational excellence, and a dedication to enhancing customer experience.
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Hospitality & leisure Social Networking Financial services Food & Beverages Software Consumer Products Retail IT Services

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Average Project Cost Breakdown

$1,000,000 to $9,999,999 (2) $200,000 to $999,999 (1) $10,000,000 + (1)

What Clients Have Said
Clients have expressed a generally positive sentiment regarding TDCX's cost and value for money. Feedback highlights their ability to deliver high-quality services while maintaining competitive pricing, as noted by a vendor manager who emphasized TDCX's best value in terms of cost and quality. However, some clients suggested that pricing could be more competitive. Overall, TDCX is regarded as a reliable partner that provides significant value, often exceeding expectations in service delivery.
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Singapore (7) Germany (1) Spain (1) United States (1)

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Big Outsource

5.0 52 reviews
Premier Verified

$10,000+

< $25 / hr

250 - 999

Serves Australia

Services provided

40% Customer Service Outsourcing

30% Back Office Outsourcing

20% Call Center Services +1 service

10% Finance & Accounting Outsourcing (FAO)

Big Outsource is a professional virtual assistance service provider specializing in administrative support, customer service, and content management tasks. Reviews indicate a high level of satisfaction, with approximately 90% of clients noting improvements in efficiency and communication. Clients appreciate their proactive project management and seamless integration into existing workflows, though some desire more proactive tool suggestions and flexible support hours.

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Industry Experience

Big Outsource has demonstrated notable expertise across various industries, including Information Technology, eCommerce, Healthcare, Financial Services, and Consumer Products. Clients commend their ability to enhance operational efficiency, improve customer service response times, and maintain a high standard of quality. Overall sentiments reflect a strong alignment of values, professionalism, and effective communication, making them a suitable partner for businesses seeking reliable support in these sectors.
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Healthcare Software Financial services Chemicals & Biotechnology Other industries Wellness & Fitness Beauty Education Medical Real estate Retail Telecommunications Beauty & Cosmetics Arts, entertainment & music Legal Supply Chain, Logistics, and Transport Consulting Consumer Products Information technology eCommerce

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Average Project Cost Breakdown

$50,000 to $199,999 (15) $10,000 to $49,000 (1) $200,000 to $999,999 (1)

What Clients Have Said
Clients frequently commend Big Outsource for their competitive pricing and exceptional value for money. Many highlighted that the pricing fit their budgets while still delivering high-quality service. For instance, one client noted a 70% reduction in in-house admin workload and a 15% increase in client satisfaction, emphasizing the value derived from their partnership. Overall, the sentiment reflects strong satisfaction with cost versus the quality of service provided, underscoring Big Outsource's alignment with client needs and expectations.
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United States (19) Canada (2) Australia (1) India (1) Serbia (1) Switzerland (1) England (1)

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Remote Team Solutions

5.0 23 reviews
Premier Verified

Undisclosed

Undisclosed

250 - 999

Serves Australia

Services provided

10% Back Office Outsourcing

10% Call Center Services

10% Customer Service Outsourcing +7 services

10% Employer of Record (EOR) Services

10% Finance & Accounting Outsourcing (FAO)

10% HR Outsourcing

10% IT Staff Augmentation

10% Recruitment Process Outsourcing

10% Sales Outsourcing

10% Staffing

Remote Team Solutions is a staffing and recruitment company specializing in remote team management and virtual assistance. Reviews suggest a high level of client satisfaction, with 100% of reviewers praising their responsiveness, cost-effectiveness, and cultural alignment. Clients consistently highlight the company's trustworthiness and ability to exceed expectations, which has fostered long-term partnerships across various industries.

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Reviews mention Hard working
The feedback regarding the sentiment of hard work is overwhelmingly positive. One client noted the team's 'phenomenal work ethic,' highlighting that they consistently opt to work during slow periods and complete tasks by deadlines without incurring overtime costs. The client expressed confidence in their ability to sustain growth, emphasizing that the team consistently meets performance benchmarks and has significantly improved operational efficiency.

Data Entry, Processing and Invoicing for Real Estate company

5.0 Aug 27, 2019

Their overall performance is much better than other companies I’ve worked with. We’ve built a solid business relationship and their work ethic is phenomenal. Whenever I offer them days off, when things are slow around the holidays, they always opt to work instead. I’ve never paid an overtime bill, even though I should have.
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1 of 1 reviews is 5 stars

$10,000 – $49,000 avg. project cost

Reviewed 1 time in the past 6 months
Recent client feedback for Remote Team Solutions reflects a positive sentiment, emphasizing their effective communication and timely delivery of services. A Processing Manager from Texas Specialty Underwriters praised the team's ability to issue policies more quickly while maintaining quality. The client appreciated the value for cost and the opportunity to manage their team directly, highlighting no significant areas for improvement. Overall, the reviews indicate a strong alignment with client needs and satisfaction.
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Industry Experience

Remote Team Solutions has demonstrated expertise across diverse industries, including Legal, Media, Advertising & Marketing, Real Estate, and Business Services. Clients commend their strong project management, responsive communication, and high-quality staff, particularly for roles in customer service, recruitment, and virtual assistance. Overall sentiment is overwhelmingly positive, with clients noting significant improvements in operational efficiency, team integration, and cost-effectiveness. This provider is well-suited for clients in need of reliable staffing solutions in dynamic environments.
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Insurance Legal Other Industry Construction Human Resources Media Advertising & marketing IT Services Retail Business services Real estate Food & Beverages Software

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Average Project Cost Breakdown

$10,000 to $49,000 (9) Less than $10,000 (3) $50,000 to $199,999 (2) $1,000,000 to $9,999,999 (1)

What Clients Have Said
Client feedback on Remote Team Solutions underscores strong value for money, with several reviewers highlighting the company's competitive pricing and high-quality service. For instance, one client noted they achieved a 50% cost reduction by hiring senior recruiters through RTS, while another emphasized that the overall cost was lower than other firms without sacrificing quality. Overall, clients express satisfaction with the balance of cost and service delivery, reinforcing RTS's reputation for providing good value.
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no name

Not yet reviewed

$1,000+

Undisclosed

50 - 249

Melbourne, Australia

Services provided

50% Call Center Services

20% Transcription

10% Commercial Brokerage Services +4 services

5% Cloud Consulting & SI

5% Finance & Accounting Outsourcing (FAO)

5% Web Design

5% Web Development

No name is an answering service company based in Melbourne, Australia. They offer Call Center Services and Transcription.
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Influx

4.1 7 reviews

Undisclosed

Undisclosed

250 - 999

Cremorne, Australia

Services provided

50% Ecommerce Marketing

50% Sales Outsourcing

Influx provides outsourcing services across various industries, including finance, healthcare, real estate, and transportation, assisting clients in reducing operational costs and improving customer service. Overall, feedback highlights Influx's professionalism, cost-effectiveness, and ability to enhance business growth and efficiency. Clients appreciate the smooth collaboration process, though some reviews do not emphasize unique aspects of the company's services.

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Shred-X Secure Destruction

Not yet reviewed

Undisclosed

Undisclosed

250 - 999

Ormeau, Australia

Services provided

100% Document Digitization & Management

Established in 1999, Shred-X Secure Destruction is a Document Digitization & Management company. Headquartered in Ormeau, Australia, the team provides Document Digitization & Management.
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TIMG (The Information Management Group)

Not yet reviewed

Undisclosed

Undisclosed

250 - 999

Sydney, Australia

Services provided

100% Document Digitization & Management

TIMG (The Information Management Group) is a Document Digitization & Management company founded in 1999. The midsize team specializes in Document Digitization & Management.
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Global TeleForce Ltd

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Pascoe Vale South, Australia

Services provided

50% Back Office Outsourcing

25% Accounting

25% Sales Outsourcing

Global TeleForce Ltd is a Pascoe Vale South, Australia-based Back Office Outsourcing company. They provide Back Office Outsourcing and Accounting and were founded in 2012.
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VA World Outsourcing

Not yet reviewed

$5,000+

$50 - $99 / hr

10 - 49

Lisarow, Australia

Services provided

23% Customer Service Outsourcing

22% Call Center Services

15% Back Office Outsourcing +4 services

10% Business Consulting

10% Other Application Development

10% Transcription

10% Translation

Launched in 2010, VA World Outsourcing is a Customer Service Outsourcing company. Their team specializes in Customer Service Outsourcing and Call Center Services.
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Local Pest Control Hobart

Not yet reviewed

$50,000+

$100 - $149 / hr

50 - 249

Hobart, Australia

Services provided

50% Commercial Property Management

50% Customer Service Outsourcing

Local Pest Control Hobart, a Commercial Property Management and Customer Service Outsourcing company, was founded in 1999. They offers Commercial Property Management and Customer Service
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New Media Services

Not yet reviewed

Undisclosed

Undisclosed

250 - 999

Botanic Ridge, Australia

Services provided

10% Back Office Outsourcing

10% Call Center Services

10% Customer Service Outsourcing +10 services

10% Graphic Design

10% Logo

10% Translation

10% Web Design

5% Content Marketing

5% Conversion Optimization

5% Pay Per Click

5% Search Engine Optimization

5% Social Media Marketing

5% Video Production

New Media Services is a midsize Back Office Outsourcing company. They specialize in Back Office Outsourcing and Call Center Services and were launched in 2012.
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Staff Domain Inc.

Not yet reviewed

$1,000+

$25 - $49 / hr

250 - 999

Homebush, Australia

Services provided

19% Back Office Outsourcing

10% Accounting

10% Customer Service Outsourcing +19 services

10% Finance & Accounting Outsourcing (FAO)

5% E-Commerce Development

5% Interior Design

5% Pay Per Click

5% Search Engine Optimization

5% Social Media Marketing

2% Affiliate Marketing

2% Cloud Consulting & SI

2% Digital Strategy

2% Graphic Design

2% HR Consulting

2% IT Managed Services

2% IT Staff Augmentation

2% IT Strategy Consulting

2% Mobile App Development

2% Other Design

2% Product Design

2% Web Design

2% Web Development

Staff Domain Inc. Is a Back Office Outsourcing company. They offer Back Office Outsourcing and Accounting and were established in 2017.
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Homebush, Australia

Suite 43 (Ground Floor) 52 Parramata Road
Homebush, Australia 2140
76 - 100

1300002222

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AR Data

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Campbelltown, Australia

Services provided

20% BI & Big Data Consulting & SI

20% Transcription

20% Translation +4 services

10% Back Office Outsourcing

10% Call Center Services

10% Customer Service Outsourcing

10% Sales Outsourcing

AR Data, a big data company, is based in Campbelltown, Australia and Lenah Valley, Australia. Their services include BI & big data consulting & SI and Translation.
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Our Accounting Division

Not yet reviewed

$50,000+

< $25 / hr

50 - 249

Lindfield, Australia

Services provided

100% Back Office Outsourcing

Back Office Outsourcing company Our Accounting Division is located in Lindfield, Australia. Established in 2010, the team specializes in Back Office Outsourcing.
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Eco Commercial Cleaning Melbourne

Not yet reviewed

Undisclosed

$25 - $49 / hr

10 - 49

Noble Park, Australia

Services provided

100% Customer Service Outsourcing

Eco Commercial Cleaning Melbourne is a small Customer Service Outsourcing company established in 2010. Their services include Customer Service Outsourcing.
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Lane Electrical

Not yet reviewed

$5,000+

$25 - $49 / hr

10 - 49

Boronia, Australia

Services provided

100% Customer Service Outsourcing

Lane Electrical is a Customer Service Outsourcing company in Boronia, Australia and Boronia, Australia. They offer Customer Service Outsourcing and were launched in 2020.
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Uplift Sales

Not yet reviewed

$10,000+

Undisclosed

2 - 9

Pagewood, Australia

Services provided

100% Sales Outsourcing

Uplift Sales is a Sales Outsourcing company. They provide Sales Outsourcing and were founded in 2020.
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Melbourne Caravans

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Frankston, Australia

Services provided

100% Customer Service Outsourcing

Founded in 1992, Melbourne Caravans is a Customer Service Outsourcing company. The agency specializes in Customer Service Outsourcing.
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SES Carpet Cleaning Melbourne

Not yet reviewed

$1,000+

< $25 / hr

10 - 49

Melbourne, Australia

Services provided

100% Customer Service Outsourcing

SES Carpet Cleaning Melbourne is a Customer Service Outsourcing company. The team provides Customer Service Outsourcing and is located in Melbourne, Australia.
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Mick’s Pest Control Perth

Not yet reviewed

$1,000+

< $25 / hr

10 - 49

Perth, Australia

Services provided

100% Customer Service Outsourcing

Small Customer Service Outsourcing company Mick’s Pest Control Perth, is headquartered in Perth, Australia and Perth, Australia. Their services include Customer Service Outsourcing.
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Tims Tile And Grout Cleaning Hobart

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Hobart, Australia

Services provided

50% Commercial Property Management

50% Customer Service Outsourcing

Tims Tile And Grout Cleaning Hobart is a Commercial Property Management and Customer Service Outsourcing company. Their team specializes in Commercial Property Management.
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Avantix

Not yet reviewed

$1,000+

Undisclosed

10 - 49

Meadowbrook, Australia

Services provided

70% Document Digitization & Management

10% Business Consulting

10% IT Strategy Consulting +1 service

10% Other IT Consulting and SI

Avantix is a small Meadowbrook, Australia-based Document Digitization & Management company. The team provides Document Digitization & Management and IT strategy consulting.
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Optimisers KPO

Not yet reviewed

$1,000+

< $25 / hr

10 - 49

Sydney, Australia

Services provided

50% Accounting

50% Back Office Outsourcing

Optimisers KPO is a Back Office Outsourcing and Accounting company launched in 2018. In Sydney, Australia, the team focuses on Back Office Outsourcing and Accounting.
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MAX Carpet Cleaning Sydney

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Sydney, Australia

Services provided

100% Customer Service Outsourcing

Small Customer Service Outsourcing company MAX Carpet Cleaning Sydney, is located in Sydney, Australia. Their services include Customer Service Outsourcing.
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Com2 Communications

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Milton, Australia

Services provided

75% Call Center Services

25% Business Consulting

Based in Milton, Australia, Com2 Communications is a telephone answering service. The team specializes in Call Center Services and Business Consulting.
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Outsourcing Angel

Not yet reviewed

$1,000+

< $25 / hr

10 - 49

Chipping Norton, Australia

Services provided

30% Back Office Outsourcing

25% HR Outsourcing

25% Recruiting +2 services

15% Business Consulting

5% HR Consulting

Launched in 2011, Outsourcing Angel is a Back Office Outsourcing company. The small team specializes in Back Office Outsourcing and Recruiting.
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Wopno Outsourcing Services

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Sydney, Australia

Services provided

34% Customer Service Outsourcing

20% Accounting

16% Back Office Outsourcing +3 services

10% Custom Software Development

10% Mobile App Development

10% Web Development

Wopno Outsourcing Services is a Customer Service Outsourcing company. Their team is based in Sydney, Australia and focuses on Customer Service Outsourcing and Accounting.
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Opal Cleaning Adelaide

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Adelaide, Australia

Services provided

100% Customer Service Outsourcing

Opal Cleaning Adelaide is a small Customer Service Outsourcing company based in Adelaide, Australia. The team provides Customer Service Outsourcing.
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Frosted Wheels

Not yet reviewed

$1,000+

< $25 / hr

10 - 49

Werribee, Australia

Services provided

100% Customer Service Outsourcing

Frosted Wheels is a Customer Service Outsourcing company. Headquartered in Werribee, Australia, their small team specializes in Customer Service Outsourcing. The company was launched in 2020.
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Auxilio Business Solutions Pty Ltd

Not yet reviewed

$1,000+

< $25 / hr

10 - 49

Riverstone, Australia

Services provided

25% Back Office Outsourcing

20% Call Center Services

20% Graphic Design +3 services

15% Web Design

10% Search Engine Optimization

10% Social Media Marketing

Auxilio Business Solutions Pty Ltd is a Back Office Outsourcing company. The firm is in Riverstone, Australia. Their services include Back Office Outsourcing and Graphic Design.
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Liveware

Not yet reviewed

$1,000+

$25 - $49 / hr

50 - 249

Sydney, Australia

Services provided

40% Business Consulting

10% Back Office Outsourcing

10% Call Center Services +4 services

10% Custom Software Development

10% Customer Service Outsourcing

10% IT Managed Services

10% Web Development

Liveware, a Business Consulting company, was founded in 2018. They focuses on Business Consulting and IT managed services.
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Virtual Reception

Not yet reviewed

$1,000+

$25 - $49 / hr

10 - 49

Sydney, Australia

Services provided

80% Call Center Services

20% Customer Service Outsourcing

Virtual Reception is an answering service company. The agency is located in Sydney, Australia and Brisbane City, Australia. Their team offers Call Center Services and Customer Service Outsourcing.
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Operacy Staffing

Not yet reviewed

$5,000+

Undisclosed

10 - 49

Sydney, Australia

Services provided

20% Accounting

20% Back Office Outsourcing

20% Customer Service Outsourcing +2 services

20% IT Staff Augmentation

20% Staffing

IT staff augmentation company Operacy Staffing was launched in 2019. The team focuses on IT staff augmentation and Back Office Outsourcing and is in Sydney, Australia.
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Brokers' BackOffice

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Parramatta, Australia

Services provided

50% Back Office Outsourcing

30% Call Center Services

20% Finance & Accounting Outsourcing (FAO)

Brokers' BackOffice is a Back Office Outsourcing company launched in 2020. The firm offers Back Office Outsourcing and Call Center Services, and is small.
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ClickOne Digital

Not yet reviewed

$1,000+

$25 - $49 / hr

10 - 49

Carlton, Australia

Services provided

20% Customer Service Outsourcing

20% Email Marketing

20% Marketing Strategy +2 services

20% Sales Outsourcing

20% Social Media Marketing

Launched in 2021, ClickOne Digital, a small Marketing Strategy company, is located in Carlton, Australia. Their services include Marketing Strategy and Social Media Marketing.
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Employ Remote Pty. Ltd.

Not yet reviewed

$5,000+

$25 - $49 / hr

50 - 249

Chester Hill, Australia

Services provided

10% Application Testing

10% Back Office Outsourcing

10% Business Consulting +7 services

10% Call Center Services

10% Custom Software Development

10% Customer Service Outsourcing

10% Finance & Accounting Outsourcing (FAO)

10% Mobile App Development

10% UX/UI Design

10% Web Development

Employ Remote Pty. Ltd. Is a custom software development company. Their midsize team is located in Chester Hill, Australia. Their services include Custom Software Development and UX/UI Design.
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Tru Bond Cleaning

Not yet reviewed

$10,000+

$25 - $49 / hr

2 - 9

Brisbane City, Australia

Services provided

100% Customer Service Outsourcing

Founded in 2021, Tru Bond Cleaning is a Customer Service Outsourcing company. The company provides Customer Service Outsourcing.
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Outsource Genius

5.0 1 review

$1,000+

< $25 / hr

50 - 249

Melbourne, Australia

Services provided

15% Branding

15% Call Center Services

15% Email Marketing +4 services

15% Search Engine Optimization

15% Social Media Marketing

15% Web Development

10% Web Design

Outsource Genius offers comprehensive SEO services, including website audits, keyword research, on-page optimization, technical SEO, content strategy, and link building. Reviews indicate that the company excels in project management, consistently delivering work on time and demonstrating a strong commitment to fulfilling client needs, showcasing reliability and professionalism. Overall, clients express high satisfaction with Outsource Genius' services and outcomes.

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Employmate

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Surry Hills, Australia

Services provided

20% Back Office Outsourcing

20% Executive Search

20% Recruitment Process Outsourcing +2 services

20% Sales Outsourcing

20% Staffing

Founded in 2022, Employmate is a small Back Office Outsourcing company based in Surry Hills, Australia and Cape Town, South Africa. Their team offers Back Office Outsourcing and Sales Outsourcing.
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Vital CS

Not yet reviewed

$1,000+

< $25 / hr

2 - 9

Kewdale, Australia

Services provided

20% Back Office Outsourcing

20% Compliance Consulting

20% Customer Service Outsourcing +2 services

20% Pay Per Click

20% Search Engine Optimization

Vital CS, a SEO company, was founded in 2020. Based in Kewdale, Australia, the team offers Search Engine Optimization and Pay Per Click.
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Smart Offshore Solutions

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Belmore, Australia

Services provided

30% Customer Service Outsourcing

20% Accounting

20% Call Center Services +2 services

20% Graphic Design

10% Back Office Outsourcing

Launched in 2016, Smart Offshore Solutions is a small Belmore, Australia-based Customer Service Outsourcing company. Their team provides Customer Service Outsourcing and Accounting.
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Fonebox

Not yet reviewed

$1,000+

$25 - $49 / hr

50 - 249

Brisbane City, Australia

Services provided

100% Call Center Services

Launched in 2008, Fonebox is a phone answering service. Located in Brisbane City, Australia, the team offers Call Center Services.
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Supporting Enterprises

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

West Perth, Australia

Services provided

24% Call Center Services

16% Back Office Outsourcing

10% Accounting +5 services

10% Customer Service Outsourcing

10% Graphic Design

10% Search Engine Optimization

10% Video Production

10% Web Development

Supporting Enterprises, a telephone answering service, was founded in 2008. The team offers Call Center Services and Back Office Outsourcing.
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Total Green Recycling

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Welshpool, Australia

Services provided

100% Document Digitization & Management

Total Green Recycling is a midsize Welshpool, Australia-based Document Digitization & Management company. The team specializes in Document Digitization & Management.
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Greenbox Group Pty Ltd

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Campbellfield, Australia

Services provided

100% Document Digitization & Management

Greenbox Group Pty Ltd is a midsize Document Digitization & Management company. They offer Document Digitization & Management and were launched in 2000.
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1000Steps

Not yet reviewed

$5,000+

Undisclosed

10 - 49

Mentone, Australia

Services provided

35% Business Consulting

35% Corporate Training & Coaching

30% Sales Outsourcing

Headquartered in Singapore and Mentone, Australia, 1000Steps is a Business Consulting company. They specialize in Business Consulting and Corporate Training & Coaching and were founded in 2017.
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Mentone, Australia

Naples Road
Mentone, Australia 3194
2 - 5

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