Top Usability Testing Companies
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Featured
What are Featured Providers?
Undisclosed$25 - $49 / hr10 - 49Montevideo, UruguayServices provided
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See all 20 projectsQAlified is a UX/UI design company that excels in user-centered design, delivering quality services and effective solutions for web applications. Clients praise their impactful UX improvements and efficient project management. While 100% of the feedback highlights their effective communication, initial language barriers were promptly addressed, ensuring a seamless collaboration experience.
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$100,000+$200 - $300 / hr50 - 249San Francisco, CA
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Established in 2006, DesignMap is a Product Design company. The team provides Product Design and UX/UI Design and is in San Francisco, California and Omaha, Nebraska.
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$25,000+$50 - $99 / hr250 - 999Oakland, CA
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Software development company Tringapps was established in 2008. The firm focuses on Custom Software Development and cloud consulting & SI.
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$5,000+$100 - $149 / hr10 - 49
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Imagio Creations is an UX agency launched in 2018. The small team focuses on UX/UI Design and Custom Software Development.
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$25,000+$50 - $99 / hr10 - 49Hialeah, FL
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DIO STUDIO is a software development company. Their team is based in Hialeah, Florida and Barranquilla, Colombia and offers Custom Software Development and Digital Strategy.
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$1,000+$25 - $49 / hr10 - 49
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Niofix is a branding agency. The agency is located in Dhaka, Bangladesh. Their team provides Branding and UX/UI Design.
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$1,000+< $25 / hr2 - 9Vadodara, India
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Gomindz Solution (OPC) PVT. LTD. Is an user experience agency founded in 2024. The firm offers UX/UI Design and Web Design.
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$25,000+$100 - $149 / hr10 - 49Berlin, Germany
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A Color Bright is an UX design agency. Established in 2013, the team specializes in UX/UI Design and Web Design. The company is based in Berlin, Germany.
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$25,000+$50 - $99 / hr10 - 49
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Established in 2004, 23lunes Animation Studio is a small web design company. Their services include Web Design and UX/UI Design.
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$1,000+< $25 / hr10 - 49Sahibzada Ajit Singh Nagar, India
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The Foxin is a web design company in Sahibzada Ajit Singh Nagar, India. The team specializes in Web Design and UX/UI Design.
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$1,000+$25 - $49 / hr2 - 9Burewala, Pakistan
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See all 1 projectsITify offers comprehensive IT services, including UX/UI Design, website development, and mobile app creation. Client reviews highlight ITify's technical proficiency, creativity, and collaborative approach, resulting in high user engagement, increased sales, and community interaction. Their dedication to delivering high-quality products within budget and on time is consistently praised, though some clients suggest enhancements in documentation and user training.
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$25,000+$50 - $99 / hr10 - 49
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Deverium is a mobile application development firm. Their team is located in London, England and provides Mobile App Development and Business Consulting.
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$1,000+< $25 / hr10 - 49Kathmandu, Nepal
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Cubed Steps is a small website development company in Kathmandu, Nepal. The team specializes in Web Development and Custom Software Development.
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$1,000+$25 - $49 / hr10 - 49Kochi, India
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SectorQube Technolabs Pvt Ltd is a website development firm founded in 2012. Their services include Web Development and Mobile App Development.
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$10,000+$25 - $49 / hr10 - 49Surat, India
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Artrue Infotech is a web development firm. Their small team of employees is in Surat, India. Their team focuses on Web Development and Custom Software Development.
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$5,000+$150 - $199 / hr2 - 9Montréal, Canada
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House9 Design is an user experience agency. Launched in 2005, their team offers UX/UI Design and Graphic Design.
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$5,000+$25 - $49 / hr50 - 249New Town, India
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Established in 2012, Web Idea Solution is a midsize custom software development firm. Their services include Custom Software Development and Web Development.
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$5,000+$50 - $99 / hr10 - 49Dhaka, Bangladesh
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ThemeLooks Ltd. Is a web design agency. Headquartered in Dhaka, Bangladesh, the firm was founded in 2014. Their team provides Web Design and UX/UI Design.
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Undisclosed< $25 / hr10 - 49Lahore, Pakistan
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See all 1 projectsLahore Graphic Design specializes in website design and development, with a strong focus on creating attractive, functional, and customizable WordPress websites. Reviews highlight their professionalism, attention to client needs, and excellent project management. Clients consistently praise the company for its willingness to go the extra mile and deliver impressive, well-received designs.
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$10,000+$50 - $99 / hr10 - 49Amman, Jordan
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Atomkit is a mobile app development firm. Headquartered in Amman, Jordan, the agency provides Mobile App Development and Artificial Intelligence.
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$10,000+$100 - $149 / hr2 - 9Hamburg, Germany
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Hafencity.dev GmbH is a web design company. Founded in 2021, their team specializes in Web Design and UX/UI Design.
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$5,000+$25 - $49 / hr10 - 49
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In Sherpur, Bangladesh, FutureOn Academy is a small user experience company. Their services include UX/UI Design and Web Development.
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$10,000+$150 - $199 / hr2 - 9London, England
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Founded in 2004, Thinkpublic is an user experience design company. Based in London, England, the team provides UX/UI Design and Web Design.
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UndisclosedUndisclosed2 - 9Torino, Italy
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Posizionamento SEO is a SEO services firm. Launched in 2013, the firm is in Torino, Italy. Their team provides Search Engine Optimization and Advertising.
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$100,000+$300+ / hr10 - 49Melbourne, Australia
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PENSO is a Digital Strategy company. The Melbourne, Australia-based team specializes in Digital Strategy and UX/UI Design.
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$5,000+$50 - $99 / hr10 - 49Lahore, Pakistan
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See all 14 projectsDot2Shape is a UX/UI design company, known for enhancing digital interface design and delivering high-quality, user-centered design solutions. Across reviews, they are praised for their timely delivery, responsiveness, and ability to turn vision into reality. With over 80% of reviews highlighting their excellent project management and design improvements, Dot2Shape continues to impress clients with their dedication and cohesive team efforts.
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$1,000+< $25 / hr2 - 9Ho Chi Minh City, Vietnam
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See all 1 projectsSourceone Solutions provides website design and plugin integration services. Reviews highlight the company's knowledgeable and honest approach, timely project completion, and efficient team collaboration. Clients have noted the team's understanding and upfront disclosure as particularly impressive, contributing to the successful launch and sustainability of their websites.
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$1,000+$25 - $49 / hr10 - 49Karachi, Pakistan
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Easeful is a web design company. The team provides Web Design and Web Development and is located in Karachi, Pakistan.
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UndisclosedUndisclosed2 - 9Ahmedabad, India
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3 Sided Coin is a small Ahmedabad, India-based UX design agency. The team focuses on UX/UI Design and Web Design.
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$10,000+Undisclosed2 - 9London, England
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Thunk is a Product Design company. The team focuses on Product Design and UX/UI Design and is headquartered in London, England.
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UndisclosedUndisclosed10 - 49
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Small e-commerce development company Moving Primates GmbH, is based in München, Germany and Sankt Johann in Tirol, Austria. The team provides E-Commerce Development and Search Engine Optimization.
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$10,000+$100 - $149 / hr50 - 249Bengaluru, India
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See all 12 projectsYour one-stop solution for AI and IT development, business infrastructure, and consultancy. At Boostmysites, we not only provide expert support but also develop the right technology tailored to your
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$1,000+Undisclosed50 - 249Dubai, United Arab Emirates
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See all 1 projectsAdiget LLC offers web design and development services, specializing in creating modern and easy-to-use eCommerce websites. Reviews highlight their impressive delivery time, quality of work, and strong value for money. Clients commend their professionalism, responsiveness, and the positive impact on customer experience, though they suggest including SEO services for added benefit.
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UndisclosedUndisclosed250 - 999Hopkins, MN
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Concord - Minnesota is an UX company established in 2003. The team specializes in UX/UI Design and cloud consulting & SI.
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UndisclosedUndisclosed1,000 - 9,999Bogotá, Colombia
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Sophos Solutions is an user experience company founded in 2006. The agency offers UX/UI Design and IT strategy consulting, and is large.
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UndisclosedUndisclosed10,000+Beijing, China
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Beijing Yusys Technologies (Group) Co., Ltd., an user experience company, is based in Beijing, China. They focus on UX/UI Design and IT strategy consulting.
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UndisclosedUndisclosed50 - 249
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Bld.ai, an UX company, was launched in 2017. The agency provides UX/UI Design and Artificial Intelligence, and is midsize.
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$1,000+< $25 / hr50 - 249Surat, India
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Artonest is a web design company. They were founded in 2017, and their services include Web Design and UX/UI Design.
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$5,000+$50 - $99 / hr50 - 249
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Video production company ArtLabs Europe was launched in 2020. The agency provides Video Production and UX/UI Design.
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Undisclosed< $25 / hr50 - 249دبي, United Arab Emirates
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UX design company Ui Expetrz is located in Yuba City, California and دبي, United Arab Emirates. Founded in 2016, the team provides UX/UI Design and Web Design.
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$5,000+Undisclosed1,000 - 9,999
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Established in 2023, Future Craft is a web design company. The agency provides Web Design and Graphic Design.
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Undisclosed$150 - $199 / hr1,000 - 9,999
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VisualDesignsInc is a web design company. Founded in 2011, their team provides Web Design and UX/UI Design.
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$1,000+< $25 / hr1,000 - 9,999Riyadh, Saudi Arabia
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Wizfreelance is a branding firm. They are in Riyadh, Saudi Arabia. Their team focuses on Branding and Digital Strategy.
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$1,000+$25 - $49 / hr50 - 249
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Social media marketing company Webtechsphere is located in Austin, Texas. The team specializes in Social Media Marketing and Search Engine Optimization.
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$1,000+$25 - $49 / hr50 - 249London, England
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Custom software development firm MacdoSoft was established in 2024. The company specializes in Custom Software Development and UX/UI Design, and is midsize.
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$5,000+$25 - $49 / hr50 - 249
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User experience agency RT Tech Solutions was established in 2014. The team provides UX/UI Design and cloud consulting & SI and is based in Islamabad, Pakistan.
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$1,000+$25 - $49 / hr50 - 249Bengaluru, India
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See all 1 projectsPrime MLM Software offers comprehensive MLM software solutions, including features for managing sales, commissions, and distributors. Reviews highlight exceptional customer service, on-time delivery, and detailed reporting and analytics tools. The overall feedback suggests high satisfaction with their services, particularly in terms of value for cost and alignment with company values.
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$1,000+$25 - $49 / hr50 - 249Thiruvananthapuram, India
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Palnar Transmedia Pvt Ltd is a custom software development firm. Located in Thiruvananthapuram, India, the team offers Custom Software Development and UX/UI Design.
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$25,000+$300+ / hr50 - 249Paris, France
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Headquartered in Paris, France and Nantes, France, Galadrim is a midsize SEO services firm. Their services include Search Engine Optimization and Web Design.
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$25,000+$25 - $49 / hr50 - 249Tallinn, Estonia
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Headquartered in Tallinn, Estonia, eWizard is a midsize Content Marketing company. The team offers Content Marketing and Digital Strategy.
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$1,000+$50 - $99 / hr50 - 249Bowmanville, Canada
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Global Infocloud Pvt. Ltd., a branding company, was founded in 2013. The midsize team offers Branding and Social Media Marketing.
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List of the Top 15 Usability Testing Firms
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$25,000+$25 - $49 / hr1,000 - 9,999Boca Raton, FL
Ability to deliver
39.4/40.019.6/20 Reviews10/10 Clients & Experience9.8/10 Market PresenceService focus
20% UX/UI Design25% Usability Testing80% Other -
$10,000+$50 - $99 / hr50 - 249L'viv, Ukraine
Ability to deliver
39.7/40.020/20 Reviews10/10 Clients & Experience9.7/10 Market PresenceService focus
100% UX/UI Design33% Usability Testing -
$10,000+$50 - $99 / hr10 - 49L'viv, Ukraine
Ability to deliver
39.3/40.020/20 Reviews10/10 Clients & Experience9.3/10 Market PresenceService focus
90% UX/UI Design35% Usability Testing10% Other -
$5,000+$100 - $149 / hr10 - 49London, England
Ability to deliver
39.6/40.020/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
100% UX/UI Design30% Usability Testing -
$10,000+$100 - $149 / hr10 - 49London, England
Ability to deliver
38.9/40.019.2/20 Reviews10/10 Clients & Experience9.7/10 Market PresenceService focus
70% UX/UI Design35% Usability Testing30% Other -
$10,000+$25 - $49 / hr10 - 49Tallinn, Estonia
Ability to deliver
38.7/40.020/20 Reviews10/10 Clients & Experience8.7/10 Market PresenceService focus
60% UX/UI Design35% Usability Testing40% Other -
$10,000+$50 - $99 / hr50 - 249Budapest, Hungary
Ability to deliver
38.2/40.018.4/20 Reviews9.9/10 Clients & Experience9.9/10 Market PresenceService focus
50% UX/UI Design30% Usability Testing50% Other -
$1,000+$100 - $149 / hr10 - 49London, England
Ability to deliver
36.5/40.017.8/20 Reviews10/10 Clients & Experience8.7/10 Market PresenceService focus
65% UX/UI Design50% Usability Testing35% Other -
$5,000+$50 - $99 / hr50 - 249Gdańsk, Poland
Ability to deliver
38/40.019.2/20 Reviews10/10 Clients & Experience8.8/10 Market PresenceService focus
50% UX/UI Design30% Usability Testing50% Other -
$5,000+$150 - $199 / hr10 - 49Austin, TX
Ability to deliver
38.3/40.018.8/20 Reviews10/10 Clients & Experience9.5/10 Market PresenceService focus
90% UX/UI Design33% Usability Testing10% Other -
$5,000+< $25 / hr250 - 999New Town, India
Ability to deliver
39.8/40.020/20 Reviews10/10 Clients & Experience9.8/10 Market PresenceService focus
10% UX/UI Design35% Usability Testing90% Other -
$10,000+$50 - $99 / hr10 - 49L'viv, Ukraine
Ability to deliver
38.2/40.019.6/20 Reviews10/10 Clients & Experience8.6/10 Market PresenceService focus
100% UX/UI Design33% Usability Testing -
$25,000+$50 - $99 / hr1,000 - 9,999Kraków, Poland
Ability to deliver
36.2/40.016.6/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
20% UX/UI Design30% Usability Testing80% Other -
$10,000+$50 - $99 / hr10 - 49Kyiv, Ukraine
Ability to deliver
38.9/40.019.6/20 Reviews10/10 Clients & Experience9.3/10 Market PresenceService focus
100% UX/UI Design22% Usability Testing -
$10,000+$25 - $49 / hr250 - 999San Francisco, CA
Ability to deliver
39.9/40.020/20 Reviews10/10 Clients & Experience9.9/10 Market PresenceService focus
10% UX/UI Design30% Usability Testing90% Other -
$5,000+$25 - $49 / hr250 - 999Jaipur, India
Ability to deliver
39.9/40.020/20 Reviews10/10 Clients & Experience9.9/10 Market PresenceService focus
10% UX/UI Design30% Usability Testing90% Other -
$1,000+< $25 / hr250 - 999Kolkata, India
Ability to deliver
39.2/40.019.6/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
10% UX/UI Design35% Usability Testing90% Other -
$25,000+$100 - $149 / hr10 - 49Raleigh, NC
Ability to deliver
38.4/40.019.2/20 Reviews10/10 Clients & Experience9.2/10 Market PresenceService focus
100% UX/UI Design25% Usability Testing -
$50,000+$50 - $99 / hr50 - 249Lisboa, Portugal
Ability to deliver
35.8/40.016.8/20 Reviews9.7/10 Clients & Experience9.3/10 Market PresenceService focus
50% UX/UI Design40% Usability Testing50% Other -
$10,000+$50 - $99 / hr50 - 249Wilmington, DE
Ability to deliver
38.4/40.019.4/20 Reviews10/10 Clients & Experience9/10 Market PresenceService focus
100% UX/UI Design20% Usability Testing -
$75,000+$150 - $199 / hr50 - 249New York, NY
Ability to deliver
39.1/40.020/20 Reviews10/10 Clients & Experience9.1/10 Market PresenceService focus
20% UX/UI Design45% Usability Testing80% Other -
$25,000+$100 - $149 / hr50 - 249New York, NY
Ability to deliver
39.7/40.020/20 Reviews10/10 Clients & Experience9.7/10 Market PresenceService focus
25% UX/UI Design35% Usability Testing75% Other -
$5,000+$25 - $49 / hr10 - 49Warszawa, Poland
Ability to deliver
39.7/40.020/20 Reviews10/10 Clients & Experience9.7/10 Market PresenceService focus
20% UX/UI Design50% Usability Testing80% Other -
$100,000+$50 - $99 / hr250 - 999San Francisco, CA
Ability to deliver
38.4/40.018.4/20 Reviews10/10 Clients & Experience10/10 Market PresenceService focus
20% UX/UI Design25% Usability Testing80% Other -
$25,000+$150 - $199 / hr10 - 49San Francisco, CA
Ability to deliver
39.6/40.020/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
100% UX/UI Design10% Usability Testing -
$5,000+< $25 / hr10 - 49Jaipur, India
Ability to deliver
37.7/40.018.4/20 Reviews10/10 Clients & Experience9.3/10 Market PresenceService focus
25% UX/UI Design70% Usability Testing75% Other -
$50,000+$150 - $199 / hr250 - 999New York, NY
Ability to deliver
39/40.019/20 Reviews10/10 Clients & Experience10/10 Market PresenceService focus
10% UX/UI Design30% Usability Testing90% Other -
$25,000+$100 - $149 / hr50 - 249New York, NY
Ability to deliver
38.6/40.019.4/20 Reviews10/10 Clients & Experience9.2/10 Market PresenceService focus
30% UX/UI Design33% Usability Testing70% Other -
$10,000+$50 - $99 / hr10 - 49New York, NY
Ability to deliver
36.9/40.017.2/20 Reviews10/10 Clients & Experience9.7/10 Market PresenceService focus
100% UX/UI Design30% Usability Testing -
$10,000+$25 - $49 / hr50 - 249Navi Mumbai, India
Ability to deliver
36.2/40.016.6/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
80% UX/UI Design30% Usability Testing20% Other
Latest Usability Testing Articles
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AI hype is still high, but are your tools improving UX? These essential AI performance metrics will help you make sure you're truly helping customers.
Usability Testing Agency FAQs
Looking for a usability testing agency but not sure where to start? We've put together answers to the most common questions businesses ask when searching for a trusted partner. This FAQ covers what you need to know before hiring a usability testing agency, from pricing and services to results and red flags.
Clutch identifies firms that ensure digital products are intuitive, accessible, and user-friendly through testing twice a year based on a proprietary methodology. The top usability testing agencies for Fall 2025 include:
Budgets vary widely based on different variables such as the project’s scope, methodology, and sample size. According to data gathered by our team at Clutch, the average cost of hiring a dedicated usability testing provider ranges between $100 – $200 per hour; but it depends from one project to another. For instance, a targeted remote user testing sprint can start around $5,000 – $10,000, while comprehensive, in-lab studies with multiple rounds may run $25,000 – $60,000+. Agencies also often bundle other services such as recruitment, incentives, and analysis into fixed-price packages, so clarify line items before signing.
Usability testing agencies focus on ensuring products perform seamlessly as intended. When you partner with these providers, you can rely on their end-to-end services and expertise, such as the following:
- Test planning and participant recruitment
- Moderated and unmoderated studies (i.e., desktop, mobile, in-app)
- Accessibility audits and heuristic reviews
- Eye-tracking, click-stream, and heat-map analysis
- Competitive benchmarking and A/B testing support
- Reporting, video highlight reels, and stakeholder workshops
Some firms also offer complementary UX research such as card sorting, tree testing, and persona development. When searching for the ideal usability testing partner, ensure they have a proven track record in the services you require.
A usability testing company evaluates how real users interact with your digital product—websites, apps, software, or prototypes—through structured sessions. Testers observe, record, and analyze user behavior to identify pain points, navigation issues, and accessibility barriers. These specialized firms then deliver a prioritized list of findings and recommendations, helping product teams refine design, improve conversions, and boost overall customer satisfaction.
User testing platforms provide the infrastructure for recording remote sessions, while an agency delivers end-to-end research strategy, expert moderation, deep analysis, and actionable recommendations. Many businesses use both: software for data capture and an agency for strategic interpretation.
- Match expertise to product type (e.g., mobile, SaaS, e-commerce).
- Review case studies and verified client testimonials on Clutch to assess the measurable impact of their work—higher conversions, lower support tickets, etc.
- Assess their recruitment network to ensure testers mirror your target audience.
- Confirm tools, security protocols, and data-handling practices meet your standards.
- Schedule a discovery call to gauge communication style and cultural fit; iterative research requires tight collaboration.
- Guaranteed results or “one-size-fits-all” testing approach
- Limited or unclear participant recruitment methods
- Overreliance on automated tools without qualitative insight
- Lack of transparent pricing or unwillingness to share sample reports
- Minimal post-test support—findings should translate into actionable design changes
- How do you recruit and screen participants to match our personas?
- Which testing methodologies do you recommend for our goals—and why?
- What deliverables will we receive (e.g., raw recordings, highlight reels, prioritized roadmap)?
- How do you measure the success of a test and track improvements over time?
- Can you share example reports or client references in our industry?
- What is the timeline from kickoff to final presentation, and who will be our primary contact?
Specialized agencies bring seasoned UX researchers, proven processes, and diverse participant panels, reducing bias and accelerating insights. They also handle logistics—recruitment, incentives, and equipment—so your product team can focus on implementation.