Top Usability Testing Companies
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Featured
What are Featured Providers?
Undisclosed$25 - $49 / hr10 - 49Montevideo, UruguayServices provided
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See all 20 projectsQAlified is a UX/UI design company that excels in user-centered design, delivering quality services and effective solutions for web applications. Clients praise their impactful UX improvements and efficient project management. While 100% of the feedback highlights their effective communication, initial language barriers were promptly addressed, ensuring a seamless collaboration experience.
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$10,000+$50 - $99 / hr10 - 49Columbus, OH
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See all 1 projectsInnolab AI is a global AI and custom software company helping B2B organizations accelerate growth through automation, data-driven insights, and enterprise-grade digital solutions. Founded in 2020,
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$5,000+$100 - $149 / hr10 - 49
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Aktiga, a software development company, was founded in 2023. They specializes in Custom Software Development and UX/UI Design.
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$1,000+$50 - $99 / hr2 - 9Amman, Jordan
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See all 1 projectsVibancy provides services in website development and search engine optimization, tailoring web solutions specifically for real estate management in the UK. The reviews praise Vibancy for their professionalism, creativity, and timely delivery of aesthetically pleasing and personalized web pages, highlighting their alignment with client values and the value for cost. Their ability to exceed expectations through effective communication and understanding of client needs is frequently noted.
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$10,000+$25 - $49 / hr2 - 9Zagreb, Croatia
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Mage2.Agency, an e-commerce development company, was launched in 2015. Located in Zagreb, Croatia, the team offers E-Commerce Development and UX/UI Design.
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Undisclosed$25 - $49 / hr2 - 9
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Digentify is a small web design company and UX design agency founded in 2023. Their services include Web Design and UX/UI Design.
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$1,000+< $25 / hr10 - 49
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Web development company Kodlers was established in 2023. The company provides Web Development and Branding, and is small.
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$5,000+$25 - $49 / hr10 - 49Medellín, Colombia
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Gulupa Digital is a web design company based in Medellín, Colombia. They offer Web Design and Search Engine Optimization and were launched in 2016.
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$1,000+$25 - $49 / hr2 - 9
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User experience agency DotEdge Design is in Nagpur, India. The team offers UX/UI Design.
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UndisclosedUndisclosed10 - 49
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See all 4 projectsDesignized specializes in custom web design and development, as well as SEO services, using WordPress as a primary technology. Overall, clients have praised the company for their professionalism, timely delivery, and effective communication. Themes across reviews include high satisfaction with project outcomes, responsiveness, and the ability to meet clients' specific requirements while providing valuable training and support.
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$10,000+$25 - $49 / hr10 - 49Hawthorn East, Australia
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Founded in 2008, The Data Duck, a small UX design agency, is based in Hawthorn East, Australia. Their team provides UX/UI Design and Web Design.
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$1,000+$25 - $49 / hr10 - 49Sigulda, Latvia
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Website development company it4real is located in Sigulda, Latvia. They focus on Web Development and E-Commerce Development and were launched in 2019.
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$5,000+$100 - $149 / hr10 - 49Alexandria, Egypt
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Spectrick is a small Advertising company based in Alexandria, Egypt. The team focuses on Advertising and Branding.
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$50,000+Undisclosed10 - 49Berlin, Germany
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Lucid.Studio, an UX agency, was founded in 2010. The small team offers UX/UI Design and Digital Strategy.
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$1,000+$50 - $99 / hr250 - 999
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Livraison Tech is a social media marketing company founded in 2022. The team focuses on Social Media Marketing and Mobile & App Marketing and is headquartered in Sheridan, Wyoming.
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$5,000+$150 - $199 / hr10 - 49Toronto, Canada
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Intent is a small Advertising company launched in 2013. Their services include Advertising and Branding.
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$1,000+$25 - $49 / hr2 - 9Praha, Czech Republic
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See all 1 projectsgPoint Interactive specializes in creating comprehensive websites, including online marketplaces with features for easy item management. The reviews highlight their professional approach, emphasizing timely delivery, responsiveness to client needs, and quality work. Clients appreciate their value for cost, noting their impressive delivery times and professionalism despite being relatively new in the industry.
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$10,000+$100 - $149 / hr2 - 9
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180South is an user experience design agency. Their small team is headquartered in Manchester , England and offers UX/UI Design and Web Design. The firm was established in 2013.
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UndisclosedUndisclosed50 - 249New York, NY
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Founded in 2002, Coral Team is a software development company. Their services include Custom Software Development and Web Development.
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$1,000+< $25 / hr2 - 9
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Avejo Design is a branding company. Their team is headquartered in Sao Sebastiao, Brazil and offers Branding and UX/UI Design.
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$5,000+Undisclosed10 - 49Belfast, Northern Ireland
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ENGEN, a web design company, was founded in 2018. The team offers Web Design and Web Development.
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$25,000+$100 - $149 / hr10 - 49London, England
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User experience design agency 100 Shapes focuses on UX/UI Design and Custom Software Development. They were founded in 2011.
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UndisclosedUndisclosed10 - 49Brasília, Brazil
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Novatics is a custom software development company. Their team is headquartered in Brasília, Brazil and focuses on Custom Software Development and UX/UI Design.
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UndisclosedUndisclosed10 - 49Milano, Italy
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Established in 2018, Blockchain Italia is a small Blockchain company located in Milano, Italy. Their team provides Blockchain and UX/UI Design.
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$5,000+$200 - $300 / hr10 - 49
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Conversion Optimization company MindArc is located in Camperdown, Australia. The team focuses on Conversion Optimization and Search Engine Optimization.
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$25,000+$100 - $149 / hr10 - 49London, England
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Small e-commerce development firm Konstructive, is in London, England. Their services include E-Commerce Development and Web Development.
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$10,000+$25 - $49 / hr50 - 249Vancouver, Canada
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See all 1 projectsWe're a design-first software consulting, development, and deployment agency with headquarters in Vancouver and a offices in Ahmedabad and Bengaluru. Our mission is simple yet powerful: to build
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UndisclosedUndisclosed10 - 49Charleston, SC
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Rawle Murdy Associates Inc is a media planning & buying company. Located in Charleston, South Carolina, the team specializes in Media Planning & Buying and Advertising.
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$5,000+$25 - $49 / hr250 - 999Los Angeles, CA
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Logo Services 24/7 is a midsize branding firm established in 2012. Their services include Branding and Web Design.
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$5,000+$25 - $49 / hr250 - 999Indore, India
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Located in Indore, India, Codiotic Technologies PVT LTD is a custom software development firm. Their services include Custom Software Development and Web Development.
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Undisclosed$25 - $49 / hr250 - 999
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Founded in 2019, Sustainability Digital is a web development firm. The midsize team offers Web Development and Business Continuity Management.
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$10,000+$100 - $149 / hr250 - 999
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In Ghaziabad, India, Merakii BrandPro Pvt Ltd is a midsize Advertising company. The team focuses on Advertising and Branding.
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$10,000+$50 - $99 / hr250 - 999
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Waven Tech is a Winter Garden, Florida-based custom software development firm. The team focuses on Custom Software Development and Web Development.
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$5,000+$100 - $149 / hr2 - 9
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Funnelpot, a branding agency, is located in Chicago, Illinois. They offer Branding and Social Media Marketing and were launched in 2024.
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$1,000+< $25 / hr10 - 49
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Cyberoide Tech, a DevOps Managed Services company, was launched in 2022. The firm offers DevOps Managed Services and Web Development.
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UndisclosedUndisclosed2 - 9Austin, TX
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&Pixels is an UX design company. Located in Austin, Texas, their team focuses on UX/UI Design and E-Commerce Development.
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UndisclosedUndisclosed2 - 9
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In , UI Kit is a web design company and user experience agency. Their services include Web Design and UX/UI Design.
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$1,000+< $25 / hr10 - 49Hyderabad, India
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Founded in 2015, Janaspandana is an UX design agency. Their services include UX/UI Design and Mobile App Development.
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$10,000+$50 - $99 / hr10 - 49Co. Durham, England
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Caspica Trading Limited is a small Co. Durham, England-based user experience design company. Their services include UX/UI Design and Commercial Development.
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$50,000+$150 - $199 / hr10 - 49München, Germany
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UX design company interfacewerk GmbH was launched in 2014. The team provides UX/UI Design and IT strategy consulting and is based in München, Germany.
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$5,000+Undisclosed10 - 49
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Headquartered in Rochester, New York and Fort Myers, Florida, Touch Hall of Fame is an UX design agency. The team focuses on UX/UI Design and Architectural Design.
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Undisclosed$25 - $49 / hr10 - 49Bahía Blanca, Argentina
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Xulum is a small Bahía Blanca, Argentina-based web design company. Their services include Web Design and Web Development.
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$1,000+$50 - $99 / hr10 - 49Chișinău, Moldova
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Website development firm Mind for Apps is headquartered in Chișinău, Moldova. The team specializes in Web Development and Mobile App Development.
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$1,000+< $25 / hr10 - 49Karachi, Pakistan
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Creative Thumb is a small web development company located in Karachi, Pakistan. Their services include Web Development and E-Commerce Development.
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$10,000+$200 - $300 / hr2 - 9Baltimore, MD
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Friends of The Web is an UX design company. The Baltimore, Maryland-based agency specializes in UX/UI Design and Web Design.
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UndisclosedUndisclosed50 - 249Seef, Bahrain
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Boxon is a midsize branding firm. They focus on Branding and Social Media Marketing and were launched in 2007.
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$250,000+$300+ / hr50 - 249London, England
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See all 1 projectsParsBiz offers social media marketing services to enhance brand awareness, increase followers, and drive website traffic. Clients commend their impressive project management and the ability to craft campaigns that resonate emotionally with audiences. While generally satisfied, some feedback highlights the need for more detailed reporting and quicker response times, as well as the potential to explore emerging platforms for broader outreach.
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$10,000+$50 - $99 / hr50 - 249Ivano-Frankivs'k, Ukraine
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Netfully is a software development company established in 2013. The company specializes in Custom Software Development and UX/UI Design, and is midsize.
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$10,000+< $25 / hr50 - 249
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Jiitak is a web development firm. They are based in Fukuoka city, Japan and have midsize team. They provide Web Development and Mobile App Development.
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$5,000+$50 - $99 / hr10 - 49Sheridan, WY
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WIP IT is a small web development company located in Sheridan, Wyoming. The team provides Web Development and Web Design.
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$1,000+$25 - $49 / hr10 - 49Chullora, Australia
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G-Tech Sol | Sydney Website Design and Digital Marketing Agency, a Mobile & App Marketing company, was established in 2013. The agency provides Mobile & App Marketing and Web Design.
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Get My MatchesWhy Trust Clutch
At Clutch, we believe trust is the foundation of every business relationship. Our mission is to help buyers make confident, data-backed decisions informed by real client experiences.
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This data powers tools like the Leaders Matrix, which helps you compare agencies directly. Our research team curates rankings by weighing verified reviews most heavily, so the most trusted and experienced providers rise to the top.
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List of the Top 15 Usability Testing Firms
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$25,000+$25 - $49 / hr1,000 - 9,999Boca Raton, FL
Ability to deliver
39.4/40.019.6/20 Reviews10/10 Clients & Experience9.8/10 Market PresenceService focus
20% UX/UI Design25% Usability Testing80% Other -
$10,000+$50 - $99 / hr50 - 249L'viv, Ukraine
Ability to deliver
39.7/40.020/20 Reviews10/10 Clients & Experience9.7/10 Market PresenceService focus
100% UX/UI Design33% Usability Testing -
$10,000+$50 - $99 / hr10 - 49L'viv, Ukraine
Ability to deliver
39.3/40.020/20 Reviews10/10 Clients & Experience9.3/10 Market PresenceService focus
90% UX/UI Design35% Usability Testing10% Other -
$5,000+$100 - $149 / hr10 - 49London, England
Ability to deliver
39.6/40.020/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
100% UX/UI Design30% Usability Testing -
$10,000+$100 - $149 / hr10 - 49London, England
Ability to deliver
38.9/40.019.2/20 Reviews10/10 Clients & Experience9.7/10 Market PresenceService focus
70% UX/UI Design35% Usability Testing30% Other -
$10,000+$25 - $49 / hr10 - 49Tallinn, Estonia
Ability to deliver
38.7/40.020/20 Reviews10/10 Clients & Experience8.7/10 Market PresenceService focus
60% UX/UI Design35% Usability Testing40% Other -
$10,000+$50 - $99 / hr50 - 249Budapest, Hungary
Ability to deliver
38.2/40.018.4/20 Reviews9.9/10 Clients & Experience9.9/10 Market PresenceService focus
50% UX/UI Design30% Usability Testing50% Other -
$1,000+$100 - $149 / hr10 - 49London, England
Ability to deliver
36.5/40.017.8/20 Reviews10/10 Clients & Experience8.7/10 Market PresenceService focus
65% UX/UI Design50% Usability Testing35% Other -
$5,000+$50 - $99 / hr50 - 249Gdańsk, Poland
Ability to deliver
38/40.019.2/20 Reviews10/10 Clients & Experience8.8/10 Market PresenceService focus
50% UX/UI Design30% Usability Testing50% Other -
$5,000+$150 - $199 / hr10 - 49Austin, TX
Ability to deliver
38.3/40.018.8/20 Reviews10/10 Clients & Experience9.5/10 Market PresenceService focus
90% UX/UI Design33% Usability Testing10% Other -
$5,000+< $25 / hr250 - 999New Town, India
Ability to deliver
39.8/40.020/20 Reviews10/10 Clients & Experience9.8/10 Market PresenceService focus
10% UX/UI Design35% Usability Testing90% Other -
$10,000+$50 - $99 / hr10 - 49L'viv, Ukraine
Ability to deliver
38.2/40.019.6/20 Reviews10/10 Clients & Experience8.6/10 Market PresenceService focus
100% UX/UI Design33% Usability Testing -
$25,000+$50 - $99 / hr1,000 - 9,999Kraków, Poland
Ability to deliver
36.2/40.016.6/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
20% UX/UI Design30% Usability Testing80% Other -
$10,000+$50 - $99 / hr10 - 49Kyiv, Ukraine
Ability to deliver
38.9/40.019.6/20 Reviews10/10 Clients & Experience9.3/10 Market PresenceService focus
100% UX/UI Design22% Usability Testing -
$10,000+$25 - $49 / hr250 - 999San Francisco, CA
Ability to deliver
39.9/40.020/20 Reviews10/10 Clients & Experience9.9/10 Market PresenceService focus
10% UX/UI Design30% Usability Testing90% Other -
$5,000+$25 - $49 / hr250 - 999Jaipur, India
Ability to deliver
39.9/40.020/20 Reviews10/10 Clients & Experience9.9/10 Market PresenceService focus
10% UX/UI Design30% Usability Testing90% Other -
$1,000+< $25 / hr250 - 999Kolkata, India
Ability to deliver
39.2/40.019.6/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
10% UX/UI Design35% Usability Testing90% Other -
$25,000+$100 - $149 / hr10 - 49Raleigh, NC
Ability to deliver
38.4/40.019.2/20 Reviews10/10 Clients & Experience9.2/10 Market PresenceService focus
100% UX/UI Design25% Usability Testing -
$50,000+$50 - $99 / hr50 - 249Lisboa, Portugal
Ability to deliver
35.8/40.016.8/20 Reviews9.7/10 Clients & Experience9.3/10 Market PresenceService focus
50% UX/UI Design40% Usability Testing50% Other -
$10,000+$50 - $99 / hr50 - 249Wilmington, DE
Ability to deliver
38.4/40.019.4/20 Reviews10/10 Clients & Experience9/10 Market PresenceService focus
100% UX/UI Design20% Usability Testing -
$75,000+$150 - $199 / hr50 - 249New York, NY
Ability to deliver
39.1/40.020/20 Reviews10/10 Clients & Experience9.1/10 Market PresenceService focus
20% UX/UI Design45% Usability Testing80% Other -
$25,000+$100 - $149 / hr50 - 249New York, NY
Ability to deliver
39.7/40.020/20 Reviews10/10 Clients & Experience9.7/10 Market PresenceService focus
25% UX/UI Design35% Usability Testing75% Other -
$5,000+$25 - $49 / hr10 - 49Warszawa, Poland
Ability to deliver
39.7/40.020/20 Reviews10/10 Clients & Experience9.7/10 Market PresenceService focus
20% UX/UI Design50% Usability Testing80% Other -
$100,000+$50 - $99 / hr250 - 999San Francisco, CA
Ability to deliver
38.4/40.018.4/20 Reviews10/10 Clients & Experience10/10 Market PresenceService focus
20% UX/UI Design25% Usability Testing80% Other -
$25,000+$150 - $199 / hr10 - 49San Francisco, CA
Ability to deliver
39.6/40.020/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
100% UX/UI Design10% Usability Testing -
$5,000+< $25 / hr10 - 49Jaipur, India
Ability to deliver
37.7/40.018.4/20 Reviews10/10 Clients & Experience9.3/10 Market PresenceService focus
25% UX/UI Design70% Usability Testing75% Other -
$50,000+$150 - $199 / hr250 - 999New York, NY
Ability to deliver
39/40.019/20 Reviews10/10 Clients & Experience10/10 Market PresenceService focus
10% UX/UI Design30% Usability Testing90% Other -
$25,000+$100 - $149 / hr50 - 249New York, NY
Ability to deliver
38.6/40.019.4/20 Reviews10/10 Clients & Experience9.2/10 Market PresenceService focus
30% UX/UI Design33% Usability Testing70% Other -
$10,000+$50 - $99 / hr10 - 49New York, NY
Ability to deliver
36.9/40.017.2/20 Reviews10/10 Clients & Experience9.7/10 Market PresenceService focus
100% UX/UI Design30% Usability Testing -
$10,000+$25 - $49 / hr50 - 249Navi Mumbai, India
Ability to deliver
36.2/40.016.6/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
80% UX/UI Design30% Usability Testing20% Other
Latest Usability Testing Articles
See all articles
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AI hype is still high, but are your tools improving UX? These essential AI performance metrics will help you make sure you're truly helping customers.
Usability Testing Agency FAQs
Looking for a usability testing agency but not sure where to start? We've put together answers to the most common questions businesses ask when searching for a trusted partner. This FAQ covers what you need to know before hiring a usability testing agency, from pricing and services to results and red flags.
Clutch identifies firms that ensure digital products are intuitive, accessible, and user-friendly through testing twice a year based on a proprietary methodology. The top usability testing agencies for Fall 2025 include:
Budgets vary widely based on different variables such as the project’s scope, methodology, and sample size. According to data gathered by our team at Clutch, the average cost of hiring a dedicated usability testing provider ranges between $100 – $200 per hour; but it depends from one project to another. For instance, a targeted remote user testing sprint can start around $5,000 – $10,000, while comprehensive, in-lab studies with multiple rounds may run $25,000 – $60,000+. Agencies also often bundle other services such as recruitment, incentives, and analysis into fixed-price packages, so clarify line items before signing.
Usability testing agencies focus on ensuring products perform seamlessly as intended. When you partner with these providers, you can rely on their end-to-end services and expertise, such as the following:
- Test planning and participant recruitment
- Moderated and unmoderated studies (i.e., desktop, mobile, in-app)
- Accessibility audits and heuristic reviews
- Eye-tracking, click-stream, and heat-map analysis
- Competitive benchmarking and A/B testing support
- Reporting, video highlight reels, and stakeholder workshops
Some firms also offer complementary UX research such as card sorting, tree testing, and persona development. When searching for the ideal usability testing partner, ensure they have a proven track record in the services you require.
A usability testing company evaluates how real users interact with your digital product—websites, apps, software, or prototypes—through structured sessions. Testers observe, record, and analyze user behavior to identify pain points, navigation issues, and accessibility barriers. These specialized firms then deliver a prioritized list of findings and recommendations, helping product teams refine design, improve conversions, and boost overall customer satisfaction.
User testing platforms provide the infrastructure for recording remote sessions, while an agency delivers end-to-end research strategy, expert moderation, deep analysis, and actionable recommendations. Many businesses use both: software for data capture and an agency for strategic interpretation.
- Match expertise to product type (e.g., mobile, SaaS, e-commerce).
- Review case studies and verified client testimonials on Clutch to assess the measurable impact of their work—higher conversions, lower support tickets, etc.
- Assess their recruitment network to ensure testers mirror your target audience.
- Confirm tools, security protocols, and data-handling practices meet your standards.
- Schedule a discovery call to gauge communication style and cultural fit; iterative research requires tight collaboration.
- Guaranteed results or “one-size-fits-all” testing approach
- Limited or unclear participant recruitment methods
- Overreliance on automated tools without qualitative insight
- Lack of transparent pricing or unwillingness to share sample reports
- Minimal post-test support—findings should translate into actionable design changes
- How do you recruit and screen participants to match our personas?
- Which testing methodologies do you recommend for our goals—and why?
- What deliverables will we receive (e.g., raw recordings, highlight reels, prioritized roadmap)?
- How do you measure the success of a test and track improvements over time?
- Can you share example reports or client references in our industry?
- What is the timeline from kickoff to final presentation, and who will be our primary contact?
Specialized agencies bring seasoned UX researchers, proven processes, and diverse participant panels, reducing bias and accelerating insights. They also handle logistics—recruitment, incentives, and equipment—so your product team can focus on implementation.