Top Social Media Marketing Agencies
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Featured
What are Featured Providers?
$1,000+Undisclosed250 - 999Harrisburg, PAServices provided
See all 441 projectsWebFX is a digital marketing agency specializing in services such as SEO, PPC, and Social Media Marketing, including Social Media Advertising and Strategy. According to the reviews, they maintain a highly organized project management approach and consistently deliver projects on time. Impressively, about 75% of reviewers praise WebFX for their professional communication and quick responsiveness, while 80% emphasize their expertise and the positive impact on lead generation and brand awareness.
$5,000+$100 - $149 / hr50 - 249Atlanta, GAServices provided
See all 40 projectsSociallyin is a digital marketing agency specializing in social media management, social media strategy, and influencer management services. Their reviews highlight a 100% satisfaction rate, praising their flexibility, creativity, and responsiveness. Clients appreciate their ability to deliver tailored solutions, resulting in significant growth in social media followership and engagement, with many noting Sociallyin's excellent project management and communication skills.
$10,000+$200 - $300 / hr10 - 49Austin, TXServices provided
See all 5 projectsIron Roots is a digital marketing agency specializing in social media management and strategy, online branding, and social media advertising. Reviewers consistently praise their strategic insights and timely project delivery, resulting in increased engagement and growth in online presence. Impressively, 100% of reviewers noted their responsive communication, and over 80% highlighted Iron Roots' proactive and collaborative approach.
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UndisclosedUndisclosed10 - 49
Services provided
Advertising company EagleVision InfluenceLab Collaboration Agency is in Siwan, India. Their services include Advertising and Social Media Marketing.
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$5,000+$300+ / hr10 - 49Noida, India
Services provided
Advertising company CollabGuys specializes in Advertising and Branding. They are located in Noida, India.
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Featured
What are Featured Providers?
$5,000+$100 - $149 / hr10 - 49Services provided
See all 3 projectsAt Social Media HQ, we focus on one thing: delivering measurable results. We combine high-impact content creation, data-driven strategy, and hands-on community management to help brands grow
Read more$50,000+$150 - $199 / hr10 - 49Toronto, CanadaServices provided
See all 16 projectsHotspex Media is a digital marketing agency specializing in social media advertising and digital strategy. A comprehensive analysis of their Clutch.co reviews reveals a 100% satisfaction rate, emphasizing their exceptional attention to detail and project management skills. Notable feedback highlights their expertise in social media campaigns and digital branding, with clients praising their ability to drive brand awareness and improve online reputation.
$1,000+$50 - $99 / hr2 - 9Sydney, AustraliaServices provided
See all 34 projectsSoup Agency is a dynamic digital marketing firm specializing in Social Media Marketing, Social Media Advertising, and Social Media Strategy. The agency has received overwhelmingly positive feedback, with clients frequently praising their responsiveness, expertise, and ability to exceed expectations. Nearly all reviews highlight their impressive project management and proactive approach, with 100% of reviewers noting their valuable insights and dedication to client success.
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$1,000+$25 - $49 / hr10 - 49
Services provided
Shop smrn, a small branding agency, is in New Delhi, India. Their services include Branding and Social Media Marketing.
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$5,000+$25 - $49 / hr10 - 49Pune, India
Services provided
UrbanSpell is a social media marketing firm. Their team is headquartered in Pune, India. The agency specializes in Social Media Marketing and Search Engine Optimization.
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$1,000+< $25 / hr10 - 49Ahmedabad, India
Services provided
Social media marketing agency Vibrant India Tech was established in 2024. The company offers Social Media Marketing and Search Engine Optimization, and is small.
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$1,000+< $25 / hr10 - 49
Services provided
Dictiondash is a social media marketing agency. They are located in Navi Mumbai, India and have small team of experts. Their services include Social Media Marketing and Content Marketing.
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UndisclosedUndisclosed10 - 49
Services provided
Established in 2022, Vidnest Media is a small branding company headquartered in Trivandrum, India. Their team specializes in Branding and Social Media Marketing.
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Featured
What are Featured Providers?
$1,000+$25 - $49 / hr250 - 999Ciudad de México, MexicoServices provided
See all 14 projectsSUBE Digital Agency specializes in Social Media Marketing, Digital Marketing, and Social Media Strategy, consistently delivering tailored solutions and impressive results for their clients. With a 100% positive feedback rate, clients praise their project management, execution, and understanding of business needs, highlighting increased leads, conversions, and social media engagement. Their customer service and adaptability are also frequently lauded.
$5,000+$150 - $199 / hr50 - 249New York, NYServices provided
See all 42 projectsMoburst is a versatile digital marketing agency specializing in social media marketing, online branding, and social media strategy. Across their reviews, 100% of clients highlight their impressive project management, communication, and ability to integrate campaigns into cohesive brand narratives. Their effective strategies have led to measurable outcomes like increased engagement rates and conversions, making them a valuable partner for diverse marketing needs.
$1,000+$150 - $199 / hr10 - 49Toronto, CanadaServices provided
See all 22 projectsVolterra is a digital marketing firm specializing in social media strategy, content development, and online branding. Clients highlight their impressive expertise, with 100% of reviewers noting their project management skills and adaptability. Volterra's services consistently yield positive outcomes, such as increased engagement and brand awareness, showcasing their ability to effectively navigate various social media platforms.
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$1,000+$25 - $49 / hr10 - 49
Services provided
Dev Seo Hub, a small social media marketing firm, is headquartered in Faisalabad, Pakistan. The team focuses on Social Media Marketing and Search Engine Optimization.
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$1,000+< $25 / hr10 - 49
Services provided
Crawling Fox is a social media marketing firm. Based in Chandigarh, India, the team provides Social Media Marketing and Search Engine Optimization.
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Featured
What are Featured Providers?
$5,000+$50 - $99 / hr10 - 49Berlin, GermanyServices provided
See all 48 projectsMONSOON is a digital marketing agency specializing in social media strategy, online branding, and social media advertising. Across various projects, clients consistently highlight their proactive project management and expertise in digital marketing. Approximately 90% of reviews emphasize their effective communication and timely delivery of projects, with notable successes in achieving significant growth in social media followers and sales conversions.
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$1,000+$25 - $49 / hr10 - 49
Services provided
Tiksly, a small social media marketing company, is in Kalispell, Montana. Their services include Social Media Marketing and Ecommerce Marketing.
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$1,000+$50 - $99 / hr10 - 49
Services provided
Webdizo is a social media marketing company. They were established in 2020, and their services include Social Media Marketing and Search Engine Optimization.
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$1,000+$100 - $149 / hr10 - 49
Services provided
Web Wonder, a Digital Strategy company, was established in 2021. The small team focuses on Digital Strategy and Social Media Marketing.
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UndisclosedUndisclosed10 - 49
Services provided
Headquartered in Karachi, Pakistan, Via Doctors is a Marketing Strategy company. The team specializes in Marketing Strategy and Digital Strategy.
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Undisclosed< $25 / hr10 - 49
Services provided
Pro Global Publishing is a social media marketing agency in Concard, California. They provide Social Media Marketing and Graphic Design and were founded in 2020.
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UndisclosedUndisclosed10 - 49
Services provided
Hoddz Trends LLC is a social media marketing agency. The team is in Little Rock, Arkansas, and their services include Social Media Marketing and cloud consulting & SI.
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$1,000+$50 - $99 / hr10 - 49Botoșani, Romania
Services provided
MediaChief is an Advertising company. Headquartered in Botoșani, Romania, the agency was launched in 2023. Their team offers Advertising and Public Relations.
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$1,000+< $25 / hr10 - 49
Services provided
TopRizers Marketing Agency, a Digital Strategy company, was launched in 2016. The team specializes in Digital Strategy and Social Media Marketing and is based in Delhi, India.
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$1,000+$25 - $49 / hr10 - 49
Services provided
In karachi, Pakistan, It Nexis is a small social media marketing company. Their services include Social Media Marketing and Search Engine Optimization.
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$1,000+Undisclosed10 - 49
Services provided
ROC is a small Advertising company based in New Delhi, India. Their services include Advertising and Social Media Marketing.
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$1,000+< $25 / hr10 - 49
Services provided
Xhub Technologies is a small social media marketing company. Established in 2020, the team provides Social Media Marketing and Search Engine Optimization.
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$1,000+< $25 / hr10 - 49Noida, India
Services provided
Branding agency Socialsect was established in 2017. Located in Noida, India, the team specializes in Branding and Digital Strategy.
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$5,000+< $25 / hr10 - 49
Services provided
Symetris Social Marketing, a social media marketing firm, was launched in 2021. Located in Dubai, United Arab Emirates, the team provides Social Media Marketing and Content Marketing.
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$1,000+$25 - $49 / hr10 - 49Dubai, United Arab Emirates
Services provided
Established in 2023, Sigma digital solutions is a social media marketing firm. The team focuses on Social Media Marketing and Email Marketing.
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UndisclosedUndisclosed10 - 49Toronto, Canada
Services provided
Rose + Thorn Marketing is a Digital Strategy company. They are in Toronto, Canada. Their team specializes in Digital Strategy and Social Media Marketing.
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$1,000+$25 - $49 / hr10 - 49
Services provided
Growthrix Club is a social media marketing agency. Their small team is headquartered in Pune, India. Their services include Social Media Marketing and Search Engine Optimization.
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$1,000+< $25 / hr10 - 49
Services provided
Pinksky Club, a branding firm, was launched in 2020. The team offers Branding and Public Relations.
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$5,000+$25 - $49 / hr10 - 49Antananarivo, Madagascar
Services provided
Jomas Synergie is a social media marketing company. They are located in Antananarivo, Madagascar, and their services include Social Media Marketing and Search Engine Optimization.
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$1,000+$25 - $49 / hr10 - 49
Services provided
Advertising company markzenic is in New Delhi, India. They offer Advertising and Social Media Marketing and were established in 2024.
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$1,000+$50 - $99 / hr10 - 49
Services provided
IMPULZOR is a Digital Strategy company. Launched in 2024, the company specializes in Digital Strategy and Email Marketing.
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$1,000+$25 - $49 / hr10 - 49
Services provided
Digi yegan is an Advertising company. Launched in 2025, their team focuses on Advertising and Social Media Marketing.
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$1,000+$50 - $99 / hr10 - 49
Services provided
Launched in 2025, digiirada is a small Advertising company. Their team focuses on Advertising and Social Media Marketing.
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$1,000+$25 - $49 / hr10 - 49Islamabad, Pakistan
Services provided
Algomenta is a small Islamabad, Pakistan-based social media marketing firm. The team specializes in Social Media Marketing and Web Development.
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$5,000+$50 - $99 / hr10 - 49Toronto, Canada
Services provided
Cosmos Creatives, a branding agency, focus on Branding and Social Media Marketing. They were founded in 2020.
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$1,000+$25 - $49 / hr10 - 49Dubai, United Arab Emirates
Services provided
Headquartered in Dubai, United Arab Emirates and Lahore, Pakistan, Blackhole Art Studios is a small branding firm. Their services include Branding and Social Media Marketing.
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Undisclosed< $25 / hr10 - 49Islamabad, Pakistan
Services provided
Mark Mates, a small social media marketing firm, is headquartered in Islamabad, Pakistan. The team specializes in Social Media Marketing and Search Engine Optimization.
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$1,000+Undisclosed10 - 49
Services provided
Nayana Group, a Digital Strategy company, was founded in 2015. The small team provides Digital Strategy and Social Media Marketing.
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$1,000+$25 - $49 / hr10 - 49
Services provided
Reach Berg is a social media marketing company. Their team is located in Los Angeles, California and focuses on Social Media Marketing and Branding.
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Undisclosed$25 - $49 / hr10 - 49Lahore, Pakistan
Services provided
Digital Workup, a social media marketing agency, is in Lahore, Pakistan. Founded in 2021, the team provides Social Media Marketing and Search Engine Optimization.
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$25,000+$150 - $199 / hr10 - 49
Services provided
BrandingWaves is a small social media marketing firm founded in 2016. Their services include Social Media Marketing and Graphic Design.
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$5,000+$50 - $99 / hr10 - 49Austin, TX
Services provided
Amplify Avenue is a small Performance Marketing company launched in 2021. Their team offers Performance Marketing and Ecommerce Marketing.
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$1,000+< $25 / hr10 - 49
Services provided
Webcartivity is a social media marketing company. They are in kalkaji , India, and their services include Social Media Marketing and Search Engine Optimization.
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UndisclosedUndisclosed10 - 49
Services provided
Frelas Media is a social media marketing agency. Headquartered in Algonquin, Illinois, the firm was established in 2025. Their team focuses on Social Media Marketing and Advertising.
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UndisclosedUndisclosed10 - 49
Services provided
Digi Magia, an Advertising company, was established in 2025. They provides Advertising and Social Media Marketing.
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UndisclosedUndisclosed10 - 49
Services provided
Oreliqs is a social media marketing company located in Ghaziabad, India. The team offers Social Media Marketing and Video Production.
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$1,000+< $25 / hr10 - 49Dubai, United Arab Emirates
Services provided
Emirates Digital Marketing Agency is a small social media marketing company. Established in 2022, the team specializes in Social Media Marketing and Search Engine Optimization.
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$1,000+$25 - $49 / hr10 - 49
Services provided
-US Digital Marketing Services, a social media marketing company, was established in 2018. The company specializes in Social Media Marketing and Search Engine Optimization, and is small.
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UndisclosedUndisclosed10 - 49Dubai, United Arab Emirates
Services provided
Established in 2019, 100 Miles is a small Dubai, United Arab Emirates-based e-commerce development firm. Their team specializes in E-Commerce Development and Social Media Marketing.
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$1,000+$25 - $49 / hr10 - 49
Services provided
DML - Digital Marketing Lahore is a Lahore, Pakistan-based social media marketing firm. Their services include Social Media Marketing and Search Engine Optimization.
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UndisclosedUndisclosed10 - 49
Services provided
Books Vantage is a Content Writing Services company. Launched in 2021, the agency is based in Bronx, New York. Their services include Content Writing Services and Search Engine Optimization.
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$1,000+$50 - $99 / hr10 - 49Dallas, TX
Services provided
Rightclixs LLC is a web design company. The team focuses on Web Design and Social Media Marketing and is headquartered in Dallas, Texas.
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Get My MatchesWhy Trust Clutch
At Clutch, we believe trust is the foundation of every business relationship. Our mission is to help buyers make confident, data-backed decisions informed by real client experiences.
Every review on Clutch undergoes a rigorous, human-led verification process to make sure it’s valid. Our team of specialists confirms the identity of each reviewer, ensures the project is legitimate, and only publishes reviews that meet our strict criteria.
Verification doesn’t stop at the point of publication. Our Trust & Safety team routinely audits older reviews against our guidelines. When reviews fall short of our standards, we remove them.
We evaluate service providers using a structured methodology that combines:
- In-depth client interviews and ratings
- Comprehensive project details
- Market presence
- Portfolio examples and industry recognition
This data powers tools like the Leaders Matrix, which helps you compare agencies directly. Our research team curates rankings by weighing verified reviews most heavily, so the most trusted and experienced providers rise to the top.
Using this unique combination of verified client feedback and provider-supplied insights, Clutch distills the most important details into clear, digestible summaries so you have everything you need to make confident, informed decisions quickly.
We take fraud seriously. Providers who violate our guidelines may face lower rankings, restricted visibility, or removal from the platform altogether.
Clutch’s commitment to transparency is ongoing. We’re constantly refining our systems to protect the integrity of reviews and support you in finding the right agency.
List of the Top 15 Social Media Marketing Companies
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$1,000+$100 - $149 / hr10 - 49Montreal, Canada
Ability to deliver
39/40.019.4/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
70% Social Media Marketing30% Other -
$1,000+$50 - $99 / hr10 - 49Atlanta, GA
Ability to deliver
38.8/40.018.8/20 Reviews10/10 Clients & Experience10/10 Market PresenceService focus
70% Social Media Marketing30% Other -
$1,000+$150 - $199 / hr10 - 49Toronto, Canada
Ability to deliver
37.9/40.018.6/20 Reviews10/10 Clients & Experience9.3/10 Market PresenceService focus
100% Social Media Marketing -
$25,000+$150 - $199 / hr10 - 49Chattanooga, TN
Ability to deliver
37.3/40.017.4/20 Reviews10/10 Clients & Experience9.9/10 Market PresenceService focus
70% Social Media Marketing30% Other -
$5,000+$150 - $199 / hr10 - 49London, England
Ability to deliver
36.5/40.017.4/20 Reviews10/10 Clients & Experience9.1/10 Market PresenceService focus
70% Social Media Marketing30% Other -
$10,000+$150 - $199 / hr10 - 49Northfield, IL
Ability to deliver
36.5/40.017/20 Reviews10/10 Clients & Experience9.5/10 Market PresenceService focus
70% Social Media Marketing30% Other -
$5,000+$150 - $199 / hr10 - 49Fishers, IN
Ability to deliver
38.5/40.019.2/20 Reviews10/10 Clients & Experience9.3/10 Market PresenceService focus
50% Social Media Marketing50% Other -
$5,000+$100 - $149 / hr10 - 49Brooklyn, NY
Ability to deliver
39.5/40.020/20 Reviews10/10 Clients & Experience9.5/10 Market PresenceService focus
45% Social Media Marketing55% Other -
$5,000+$50 - $99 / hr2 - 9London, England
Ability to deliver
36.1/40.017.2/20 Reviews10/10 Clients & Experience8.9/10 Market PresenceService focus
75% Social Media Marketing25% Other -
$1,000+Undisclosed2 - 9Calgary, Canada
Ability to deliver
36.1/40.017.2/20 Reviews10/10 Clients & Experience8.8/10 Market PresenceService focus
95% Social Media Marketing5% Other -
$1,000+$100 - $149 / hr50 - 249Los Angeles, CA
Ability to deliver
36/40.017/20 Reviews9/10 Clients & Experience10/10 Market PresenceService focus
70% Social Media Marketing30% Other -
$1,000+$50 - $99 / hr10 - 49Amsterdam, Netherlands
Ability to deliver
35.8/40.018.4/20 Reviews10/10 Clients & Experience7.4/10 Market PresenceService focus
100% Social Media Marketing -
$10,000+$150 - $199 / hr10 - 49Iowa City, IA
Ability to deliver
35.6/40.016.4/20 Reviews10/10 Clients & Experience9.2/10 Market PresenceService focus
95% Social Media Marketing5% Other -
$5,000+$150 - $199 / hr10 - 49Indianapolis, IN
Ability to deliver
35.2/40.016.6/20 Reviews9.4/10 Clients & Experience9.2/10 Market PresenceService focus
100% Social Media Marketing -
$5,000+$300+ / hr10 - 49Montréal, Canada
Ability to deliver
35.2/40.016.6/20 Reviews10/10 Clients & Experience8.6/10 Market PresenceService focus
90% Social Media Marketing10% Other -
$5,000+$100 - $149 / hr50 - 249Atlanta, GA
Ability to deliver
35/40.016.8/20 Reviews10/10 Clients & Experience8.2/10 Market PresenceService focus
50% Social Media Marketing50% Other -
$5,000+$150 - $199 / hr10 - 49Seattle, WA
Ability to deliver
34.9/40.017.2/20 Reviews10/10 Clients & Experience7.7/10 Market PresenceService focus
100% Social Media Marketing -
$10,000+$200 - $300 / hr10 - 49Austin, TX
Ability to deliver
34.6/40.017.8/20 Reviews8.4/10 Clients & Experience8.3/10 Market PresenceService focus
80% Social Media Marketing20% Other -
$1,000+$50 - $99 / hr2 - 9Maple Ridge, Canada
Ability to deliver
34.4/40.016/20 Reviews10/10 Clients & Experience8.4/10 Market PresenceService focus
90% Social Media Marketing10% Other -
$5,000+$100 - $149 / hr250 - 999San Diego, CA
Ability to deliver
37.4/40.018/20 Reviews10/10 Clients & Experience9.4/10 Market PresenceService focus
25% Social Media Marketing75% Other -
$5,000+$25 - $49 / hr50 - 249Kyiv, Ukraine
Ability to deliver
38.2/40.019.8/20 Reviews10/10 Clients & Experience8.4/10 Market PresenceService focus
35% Social Media Marketing65% Other -
$10,000+$100 - $149 / hr10 - 49Montréal, Canada
Ability to deliver
34.7/40.016.6/20 Reviews10/10 Clients & Experience8.1/10 Market PresenceService focus
55% Social Media Marketing45% Other -
$1,000+$50 - $99 / hr10 - 49București, Romania
Ability to deliver
33.6/40.016.8/20 Reviews10/10 Clients & Experience6.8/10 Market PresenceService focus
65% Social Media Marketing35% Other -
$10,000+$150 - $199 / hr10 - 49Denver, CO
Ability to deliver
33.4/40.017.2/20 Reviews8.6/10 Clients & Experience7.6/10 Market PresenceService focus
85% Social Media Marketing15% Other -
$1,000+$150 - $199 / hr10 - 49Denver, CO
Ability to deliver
37.9/40.018.4/20 Reviews10/10 Clients & Experience9.5/10 Market PresenceService focus
40% Social Media Marketing60% Other -
$1,000+$150 - $199 / hr10 - 49Montréal, Canada
Ability to deliver
33.4/40.019.2/20 Reviews9.6/10 Clients & Experience4.6/10 Market PresenceService focus
75% Social Media Marketing25% Other -
$5,000+$150 - $199 / hr10 - 49Orlando, FL
Ability to deliver
33.4/40.016/20 Reviews8.1/10 Clients & Experience9.3/10 Market PresenceService focus
60% Social Media Marketing40% Other -
$1,000+$50 - $99 / hr50 - 249Docklands, Australia
Ability to deliver
34.7/40.017.4/20 Reviews9/10 Clients & Experience8.3/10 Market PresenceService focus
45% Social Media Marketing55% Other -
$10,000+$100 - $149 / hr50 - 249Kato Polemidia, Cyprus
Ability to deliver
37.4/40.018/20 Reviews10/10 Clients & Experience9.4/10 Market PresenceService focus
35% Social Media Marketing65% Other -
Undisclosed$50 - $99 / hr2 - 9Birmingham, England
Ability to deliver
33.3/40.017/20 Reviews8.6/10 Clients & Experience7.8/10 Market PresenceService focus
100% Social Media Marketing
Latest Social Media Marketing Articles
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Social Media Marketing Agency FAQs
Looking for a social media marketing agency but not sure where to start? We've put together answers to the most common questions businesses ask when searching for a trusted partner. This FAQ covers what you need to know before hiring a social media marketing agency, from pricing and services to results and red flags.
Clutch features agencies driving engagement and growth across platforms like Instagram, Facebook, and TikTok twice a year based on a proprietary methodology. The top social media marketing agencies for Fall 2025 include:
An agency brings platform-specific expertise, creative resources, and data-driven processes that are hard to replicate in-house without significant investment. Companies often see faster growth, lower cost per acquisition, and stronger brand consistency when specialists run their channels.
Pricing varies based on several key factors, including scope, platform mix, and agency reputation. Based on data gathered by Clutch, the majority of SMM projects fall under $10,000, with hourly rates clustering between $25 – $49.
When preparing a budget for your social media marketing project, another thing to keep in mind is that agency fees are separate for ad spend and ad creation costs. For example, a mid-market e-commerce brand might pay $4,000 per month for content and management, plus a $5,000 – $10,000 monthly ad budget during peak seasons.
A social media marketing agency plans, builds, and optimizes a brand’s presence across platforms such as Facebook, Instagram, LinkedIn, TikTok, and X. These service providers are dedicated to partnering with businesses, organizations, and individual brands. Their typical engagements start with a deep dive into audience research and business goals, followed by channel selection, content calendars, creative production, community management, and paid campaign execution. Furthermore, they continually analyze performance data to refine tactics and maximize ROI.
Social media marketing agencies are committed to personalizing their approach and solutions to best fit their clients. Most firms bundle services into retainer or project packages that can include:
- Strategy and channel planning
- Organic content creation (e.g., posts, reels, stories, shorts)
- Community management and crisis response
- Paid ad management and A/B testing
- Influencer or creator collaborations
- Social listening, reporting, and sentiment analysis
Larger agencies often add complementary services like email marketing, SEO, or full-funnel creative to keep messaging consistent across channels.
Choosing the right social media marketing team is as important as the campaign ideas you have in mind. When selecting the ideal provider, start by identifying and clarifying your brand’s unique goals—brand awareness, lead gen, direct sales, or customer support. Then evaluate agencies on these following criteria:
- Relevant case studies and measurable outcomes
- Creative quality and platform expertise
- Communication style and reporting cadence
- Pricing transparency and contract flexibility
- Cultural and time-zone alignment
Shortlist two or three firms, request strategic roadmaps, and compare how each would tailor their approach to your objectives.
- Guaranteed follower counts or “viral” promises
- Lack of platform certifications or documented results
- Vague pricing or hidden ad‐management fees
- One-size-fits-all content with no brand customization
- Poor response times or unclear points of contact
If an agency can’t explain its methodology or show real performance data, keep looking. It’s better to be meticulous than be in an engagement with the wrong team.
- How will you integrate paid and organic tactics?
- Which KPIs do you prioritize for brands like mine?
- What tools do you use for scheduling, monitoring, and reporting?
- How is content approval handled, and who owns the creative assets?
- How do you stay current with algorithm updates and emerging platforms?
When interviewing prospective partners, ask every project-specific question you have in mind — whether it’s related to your niche or the type of service you need. Clear, detailed answers indicate a partner that values transparency and long-term success.
Freelancers can be cost-effective for isolated tasks like post design or ad copywriting. Agencies, however, provide multidisciplinary teams—strategists, designers, analysts—plus established workflows, technology stacks, and backup talent to keep campaigns running smoothly if one person is unavailable.
Common metrics include engagement rate, click-through rate (CTR), cost per lead (CPL), and return on ad spend (ROAS). Furthermore, social media marketing agencies typically combine platform analytics with web tracking tools to attribute conversions accurately and report on both top- and bottom-funnel impact.